Reviews of Dairy Queen Grill & Chill. (Restaurant) in Charleston (West Virginia).

Dairy Queen Grill & Chill

457 Reviews

168 Comments

Restaurant

Fast food restaurant

2502 Sissonville Dr, Charleston, WV 25312, United States

Description

Information of Dairy Queen Grill & Chill, Restaurant in Charleston (West Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Dairy Queen Grill & Chill

Popular times

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Saturday

Reviews of Dairy Queen Grill & Chill

Virginia Williams

Service was good even though they had a line of cars in the drive thru. I am a little disappointed in the fries, they could have been a little more browned . But, I think they're working with new staff & they were packed. Usually they are definitely 4-5 stars. My Drumstick Blizzard is pretty good. My mother's hot dog & chocolate shake met her approval. We'll go back again.

Brittany Munson

This dairy queen is hit or miss. There's some employees who makes you wanna come back and actually completes your order correct. Then there's two employees who makes me want to band off dairy queen for good if it came to them. If you wanna risk it, go for it. But if you would rather have your food order done correctly, and have good service I would recommend finding a different dairy queen. This one is questionable.

Layne Ebert

Best Dairy Queen around! The workers are very nice, have always got my order correct and fresh! They always flip our blizzards and get the food out quickly. We’ll gladly drive the extra couple miles to visit this one over others in the area!

Delbert Meadows

We went thru the drive through and the service was quick and polite. The food was great and just as ordered.

Derek Dolin

Id rather not put my information in a 3rd party website but I will update my review after the owner response. The food was good but it was the second time my order was wrong. The wait time was about 15 minutes for 3 cars but I usually don't mind. On my 3rd visit there was a long line only to find out they weren't serving food when it was my turn to order and I had to continue to wait just so I could leave. Not my favorite dairy queen but the ice cream and food are still delicious.

Niki O

Ice cream was good. Forgot one of our hot dogs. Took 5 minutes and order was incorrect.

Cherie Meadows

Excellent... They *our double burgers* Were actually cooked fresh Had EVERYTHING..lettuce, tomato, onion, pickles,, all condiments ... Really good.

haitham siag

Service was fast and good, greeted with a smile, the blizzard was fantastic had the strawberry cheesecake and I love the fact they remembered to flip, and had the tossed chicken strips which were equally good!!

Kennie Bass

Tried the new A-1 burger. It was pretty good. The staff is always friendly and the service is fairly fast. My order is usually correct which is noteworthy in today’s world. I stop by here often.

Samantha Fisher

Kevin was very nice when we showed up with 5 minutes til closing on a Saturday night. He made our blizzards in record time!

Stacy G

Short wait in the drive thru despite having several cars. Everything was good and as ordered. Staff was friendly.

Jason Hall

I really like their blizzards and hamburgers and ice cream cake. I've been here many times and the food and people are always great.

Bronson Kennedy

Made it good. Friendly staff corrected a banana split without bananas and let me have the old and new one which pleased my belly.

Patty Hastings

The employees were smiling, professional and kind. However, I had to wait a bit longer than I expected I would. A suggestion for this DQ would be to ask the person with a large order, or an order that takes longer to prepare, to move to a specified waiting lane, so the others could have gotten our order faster. The ice cream was delicious!

Leah Layne

So happy this DQ is still in business the staff is great the food is great..been coming here since early childhood reminds me of me and my family goung here it sure was a treat for us kids..ty STAY OPEN ALL YEAR LONG AWSOME PLACE

Jay Jones

I totally give 5stairs , I love dairy queen n this is a new location and closes to me n my family, I first starting having dairy queen when I lived in Columbus ohio, n moved down here n found out bout this location n been coming here alot, n dont get me wrong I understand yall make mistakes on things, but not everytime even come back for our replacement n still its messed up on almost everything this time, n I dont like complaining n making a big deal bout it, but it's got to wear my husband doesn't want to travel here to much now, but I always keep my head up n know things will get better, somethings I got was 6 chilli dogs with onion mustard chilli n cheese n they wasnt right, thank u

Megan Schenkel

Tonight my sports team and I showed up late at night ready for food and icecream. We had been driving for 5 hours and there was only 1 lady working. But she was soooo great! She got out our food quickly & was kind to us even when she was having a rough night. If anyone can pass this on to her tell her thank you again!

Sharon Garnes

Was good at first but hot dog chili not the best now. The fine grated slaw good.

Bruce Jones

They were very short handed this evening but they made the best Blizzards we've ever gotten. The two of them were dog tired but still had a great attitude. Love my Dairy Queen! !!!!!

Jaime Pettry

This was a very busy Dairy Queen, but worth the wait for the Thin Mint Blizzard. The employees working were very friendly considering how busy they were. Keep your heads up ladies, you are doing great!

Terry McCoy

If you're getting ice cream, this DQ is in a prime location. If you're getting food, I'd go elsewhere. They're food always taste stale. Once, the buns on my burger were as hard as rocks. This is a seasonal restaurant, but that's no excuse. But like I said, the ice cream is always good.

Keefy Walker

Nothing better than dairy queen

Chris C

Older Dairy Queen but don't let that fool ya! I like the walk up service, you can see them make your cone, blizzard, whatever .. they get you taken care of quickly too! Great little place to grab some soft serve.

Carpe Diem

Fresh food ! Made as you order lots of choices for ice cream blizzards, sundaes, cones etc. Some items that you would get at Dairy Queen this one doesn't have, like my favorite English bun! I don't know why, just a heads up! This Dairy Queen is outta the way if you don't know about it you wouldn't know it was there, no signs or advertisements, you can Google it for directions its close to north Charleston. Its also a little pricey in my opinion but worth it for fresh food and yummy icecream!

Chris Bunting

Great Dairy Queen, it's an older Dairy Queen but was great service and everything ordered was delicious! I would definitely recommend this DQ to anyone who wants exactly what they order, exactly the way you expect it to be when you get it.

Alyssa Meadows

it's close by and it's not just a drive thru dairy queen loved there pretzels with the zesty queso sauce but it was super spicy but it was really good and the staff were really nice even though it was a crazy day yesterday with giving away free vanilla ice cream cones

Amanda Adkins

Weather you come.out for good food or amazing desserts, Dairy Queen won't disappoint. Good prices, great friendly staff that always greet you with a smile and a willingness to help.

Lambolux-T Burkes

Hot cocoa and oreo blizzard. Still speechless. Delicioso

Shawn Hall

The wait times are long..probably because it's the only one in a large area..but they always get the orders correct

Rhonda Layne

The food and services have always been exceptional. They have a $5.00 menu that includes drink and dessert that is better than a $10.00 meal at other fast food establishments.

Melissa Litton

Food was great. Staff is friendly. Only complaints I have is how long it takes to order & receive your food.

Christopher Branham

I eat here several times a week, food is good staff is great. Only complaint is they're on the slow side, probably due to being under staffed

Ron Nelson

just had to have a milkshake on a hot day, unfortunately, the specific location I visited only operates during warm months, which I think is lame as I can enjoy dairy queen year round.

tanya harless

I love all the ice cream!!! Yummy

Samantha

Employees need to be a little more friendly and management needs to organize how they run the walk up window and drive thru differently, a lot of customers get frustrated with how the workers don’t multitask both windows and they aren’t that busy when they leave you standing longer then expected

Johnny Beane

Kinda slow service but that may just be a DQ thing. But the food is always good, and usually the workers are polite so ill happily wait on my food.

Brittney Smallwood

Service could be better and nicer. Drinks weren't frozen.

Chris Lafferty

I thoroughly enjoyed everything that I ate there. Very fresh. Friendly workers.

genofreek

youd think a place this out of the way wouldnt be busy but people will surprise you good food good service

samantha gilmore

Glad open through winter

Savannah T

Always love eating here. You can tell who hates there job here though. The ones who enjoy serving people are absolutely wonderful

Major Chutzpah

It's always busy so you're always a little backed up but it's a great little spot a real dairy Queen off the beaten pathnestled in The greenery of almost heaven West Virginia

Jessica Wade

The food is good and the service here is great they are always so kind..

Malena Boggess

Warm day it was busy, but staff did ok. Ice cream was wonderful.

Stacie Amos

I always enjoy Dairy Queen. Food is good, staff is friendly, restaurant is clean and it's affordable. Love it!

Craig Hundley

We were in line for literally 43 minutes just to get 4 servings of ice cream. It was good but also it was ridiculous.

Erin Johnson

I love this DQ. It is close to home so my husband and I go to get a cone every now and then. I love getting a butterscotch dipped cone!!

melvin reed

Best chicken strip baskets . Love their food so much I spent over a hundred dollars in food for family 💕 …

Bo Carte

It's an older DQ with just walk up and drive thru service available. But it is nice for your summer drives or grab & go situations.

billie stone

Staff was very friendly very clean ice cream was delicious

audimae dantignac

I love there ice cream and they r pretty quick for how busy they stay

Cindy Van Meter

Iry Queen, Love there food and the ice cream you can't find any that compares to there's.

Mark Miller

Foods was fresh and hot. Server was friendly and pleasant.

Lisa Brasseur

I'm a blizzard maniac. Had the new new york cheese cake with strawberries this trip. Delicious!

Vintrenia Fulton

Strawberry cheesecake blizzard (extra strawberries) or preztels with cheese are awesone.... I switch from blizzards to blue raspberry freeze

Vickie Parsons

Loved it. Lunch was fast and good. Their friendly and nice

Jenn Lacy

Love my blizzards. My belly will tell the truth! LOL

Cissy Smith

Friendly, clean,always, good food.Best onion rings hot and crispy..

Mark Clay

A trip to Dairy Queen in the summer is a must. Glad to pass the tradition on to my daughter.

amy jo milem

They are very friendly and fast. Our order is always correct.

Melissa Jewell

Whats not to love about the dairy queen. I'd go every day if I was closer to it. That's why I get extra to bring home.

Chris Burdette

Always good, but it's DQ, so you should always expect to wait for your food.

Dannille Freshour

Great place to get ice cream but you have to sit in your car and eat 🙁 …

RANDY GILLESPIE

Nice to go out to DQ, been awhile, burger fries, banana split, and a chocolate covered cone. Will be back.

Cassy Casto

Clean place friendly people

Philip Lyons

Nice food but I didn't get my Pepsi :(

Nick Parker

Best food and deserts in the area, need to open more stores in Charleston area.

Jay Blair

Great service and the ice cream is cold

Bruce Casto

Great service and the food was just as good

Deron “E” Good

Blizzards are too expensive and have too many bits instead of more ice cream.

Becky McComas

Great hotdogs around! The soft pretzels are good as well.

Candy David

This place is old and run down, but still good! Could definitely use an updating!

Mike Hicks

Good food slow service

Jessica Campbell

Very nice staff. Parking lot/drive through is difficult to enter/exit/navigate

Angelia Parks

Great food

Pansie Chandler

Drive thru was very slow and got my order wrong

Cheryl Slater

Sandwich was good but fries were not.

Buford lemon Jr.

The chicken tinders are my favorites in the valley. Consistently just right

Drea Hill

It was my first visit and the Manager and her staff was very friendly!

James Gayle

Great service

Geneva Harding

Go there all the time best ice cream ever

Alfred Jones (A J)

Really slow service. Walk up window or even worse, the drive thru window

L “Duke” Taylor

The dairy queen food is alright depending on what time of day you go.

Velvet Spencer

Love going there especially for Icecream cone .

Mr Ellis

It's D.Q. you gotta love D.Q.

Shawn Clark

Good ice cream, slow service

Angela Lynch

The food was great and service was too

Kenneth Vaughan

Took a little time. But it was hot, an worth the wait

Melinda Green

Fresh food... worth the wait, which wasn't that long.

Randy Gillespie

Good food and love the banana splits!!

Misty Bennett

It was okay there cheeseburger 🍔 wasn't good. …

RAMJET usa

love it been coming here as a kid I now 57 and still loving it

Billie Stone

The banana splits are delicious recommend

Ronda Kiser

There opened all winter, goid hotdogs

Troy Andrews

Its dairy queeen

David Scott

Chicken finger basket always great.

Joey Slater

Good icecream milk shake and chicken for lunch

Geneva Loudermilk

I love this place... Miss you Craig Taylor

The ReaL Fred Crosthwaite ChanneL

Mmm love ice cream!

Xxx Xxx

😃 …

Kelli Myers

The girls who work here are quick and polite

Rhonda Moreno

Great location, friendly staff.

Anna Burgess

We love this Dairy Queen.

Chris Kessinger

Good food

Shawn Blankenship

Hot dogs suck

Velvet Spencer

I love everything they make .

Lisa Cope

The chicken basket is very good.

Jenny Parsons

PB milk shakes are SOOOOOOO AWESOME!!!!

Jr Lafferty

Good food good friendly service

Rebecca Bumpus

Needed a Peanut Buster Parfait fix

Dennis Huddleston

Love those blizzards!

Eric Woody

Good food fast service

Larry Stamper

Too much attitude by the older white guy

Pam Crowder

A nice place and good service

Julie Evans

Best ice cream around

Angel Heaven

Need more employees

Sydney Via

They're always on point

Donald Withrow

Excellent service and food.

John Foster

Caramel apple pie is to die for

Dale Cain

Blizzards are all great

Steve Walls

Love their blizzards

sue clagg-witt

Fast and good service

TERRY Snodgrass

JUST GOOD

Andrew Harris

Great place for a Blizzard!

Marie Kelley

Don't remember being there

Wendy Hoskins

Fast friendly people

casi jae

Yummy... Yup that says it

Cheryl Gary

Very nice service!

ROBYN HICKMAN

Loved it since I was a kid

Roy Key

Was a very kind staff

Kimber McFarland

Love it

Justin Randolph

Very good very fast

Robin Bell

Always great!

david baier

Good dessert place

Velvet Spencer

Love it

Emily Barton

Always takes literally forever

Angela Lynch

Great I've cream

Liz Atkinson

The food is awesome

David Smith

Love DQ

R Whittington

Have a tendency to be out of stuff

Macho Richie

Great ice cream

Nickie Rhodes

Friendly service

Jeff Stanley

The best blizzards

James Lewis

Great service.

Sabrina

Loved it

Angelia Shivley

Love it

nicole

Worth the wait!

Jim Cowden

Great service.

Michelle Lyttle

Awesome place to go???

Rigoberto Rivera Cortes

Good

Johnny Martin

Really good

Phyllis Eden

Great

Gary Casto

Great food

James Cunningham

Great

John C

great as always

marc harless

A milk drinking shim

Jo Withrow

Absolutely great

Toni Risk

Favorite DQ

M H

Good

Ronda Kiser

Blizzard

Rowdy Bickford

Okay

Jason Fedele

Dirty

April Weaver

Mmmm ice cream

Dale Ingram

It was good

Michael Jones (Mike)

Delicious ☆☆☆☆

RAM JET

this is the best place to be

Angelene “LENE” Mooney

I ordered on doordash and called the store to put in a substitution, and i admit i was kind of upset bc ive tried to order this for months and the machine been “ broken” , and i said “ a cotton candy blizzard ig” and the man very rudely said “. Yea no need for a da** attitude have a nice day” jus hung up and didnt let me answer and i might’ve sounded a little upset but that was soooo disrespectful 😒😒and was NOT NEEDED !!!!

Robin Phillips

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