Reviews of Chipotle Mexican Grill. (Restaurant) in Burlington (Vermont).
Chipotle Mexican Grill
580 Shelburne Rd #14b, Burlington, VT 05401, United States
Description
Information of Chipotle Mexican Grill, Restaurant in Burlington (Vermont)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place does not have the best rate, this doesn’t mean they have a bad service or don’t treat the customers fine. Take into account that usually people only give reviews when they are angry, and not when they are happy.
Map
Open hours of Chipotle Mexican Grill
Sunday
10:45 am–3 pm
Monday
10:45 am–3 pm
Tuesday
10:45 am–7 pm
Wednesday
10:45 am–7 pm
Thursday
10:45 am–7 pm
Friday
10:45 am–3 pm
Saturday
10:45 am–3 pm
Popular times
Sunday
10 | |
---|---|
11 | |
12 | |
13 | |
14 |
Monday
10 | |
---|---|
11 | |
12 | |
13 | |
14 |
Tuesday
10 | |
---|---|
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Wednesday
10 | |
---|---|
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Thursday
10 | |
---|---|
11 | |
12 | |
13 | |
14 |
Friday
10 | |
---|---|
11 | |
12 | |
13 | |
14 |
Saturday
10 | |
---|---|
11 | |
12 | |
13 | |
14 |
Reviews of Chipotle Mexican Grill
Not as good as it once was. Flavors are dulled. Service is so-so, and they got rid of the sliced lemons at the drink stand.
When busy, wait can be excruciatingly long.
My gift card is empty, and I won’t be going back.
Why do they offer lettuce last, because then it looks like I got a salad, not a burrito bowl?
No WiFi.
Brought in 50 customers to this store from my bus and the manager was a champ, he handled all of it and gave me a free lunch. Asked me for a heads up the next time. Very good customer service and I recommend this location to all
Tacos were sloppily assembled plus the protein portions were small. Interior was quite dirty and cold due to the irksome loosely swinging front door. Chipotle is small compared to other Chipotles in other states which are cleaner or more attractive. Chorizo wasn't even on the menu!? Burly seems to have moody looking eateries, unfortunately.
It was okay. Haven’t been to a Chipotle in quite a while and, to be honest, it’s not as good as it used to be. Not as many topping options and meat is not as tasty. Store gets busy at times (it’s the only Chipotle in the whole state). I liked the fact that the restrooms are much cleaner - it helps that a code is now required to open the doors.
I was so pleased to find this location open. Fast service and a great burrito
My online order was about ten minutes late tonight (6/23) but I’m okay with that because you can tell they were understaffed. The girls on the line were working so quick and efficiently. They are a well oiled machine, it’s really impressive. I know I couldn’t do that for hours. Shout out to the Chipotle workers for being super human burrito rollers! OH and the food was delicious 😋
Really long wait. We waited 20 minutes to be served and there were only nine people ahead of us. They seemed to be getting a lot of mobile orders. It's nice that people can order using the app but maybe the people who actually show up at restaurant can be treated like they are important too. The food was good as usual.
Out of beans, lettuce, and vegetables. Barely heated up my tortillas. Would only come as a last resort.
Very easy to order online, and pretty good food too. The only problem was I ordered in the app and even though it showed my location on Shelburne Ave, the order was placed in Portland Oregon! I called them to cancel but she said it's easy peasy to cancel in the app. No it's not. Luckily the Burlington shop duplicated my order quickly.
First time eating at chipotle. It was great. Service was amazing. The only thing I didn't like was how fast they make your food I couldn't look at the food options
This restaurant is really busy even more than the others because of the students. I went twice in three days, once around 8:15 pm and the other at noon. The night time visit, the bowls were almost empty and we waited a good 10 minutes and two days later ( 9/12/19 ) at noon, the bowls had more stuffing it but we did not get more than the first time, at night. I have been in several Chipotle and I can honestly say that that store is cheap! ( Burlington Vt )
Normally I would suggest a 5 star rating, but our last night's experience was anything but that. Tacos were made into Burritos. they forgot the 2 extra orders of chips and the kids drink. The only ordered Had no stake as ordered. When I called they said they had ran out of chips. Yet they never thought to tell us or refund us. When I went back to pick up the fixed items they still failed to provide the correct order.
I love this chiotle! The staff always go out of their way to get me cilantro free rice which is soo sweet. Cat is an exceptional employee, who is effienct, courteous and always puts the customer first. Yay chipotle love you!
Every time I go into this place, the employees always seem so happy. I went in for lunch today, really hungry, and they double-wrapped my burrito and made it huge. Than, the super awesome manager didn't even charge me! He just seems like a genuinely cool guy, and that's probably a huge factor in why the employees are so great. Definitely going back again soon.
Great and fast food! Was my go-to place until recently. They changed their way that you can't order in person; which is great for grab and go, but for specific foods (i.e quesadilla) you can't order through the app. I know this decision was from chipotle themselves and not the people there. When its safe to do so in person, ill definitely be back.
It's a Chipotle, same food your used too, same level of service. Have had multiple errors on my orders so always check your bag before you leave this location! Parking can be a nightmare at times too.
Always good food and quick professional service.
Food is good, in general i like Chipotle, but only this store the portions a small, looks like it's a directive from management to save on portions. Not good, hope you lose the license. Shame on you if the bowl is bowl, than make it right
Usually kind of fast depending on when you're there, but they don't have the full menu that other regional chipotles do. Currently they don't offer online orders or delivery through doordash/etc.
I usually love this place but they completely got my online order wrong tonight. I put steak and they gave me carnitas and I asked for lettuce instead they gave me salsa.
This place is my go-to for a quick dinner. It can be a hit or miss as far as portions. the staff are always fast and work extremely hard especially when its super busy.
I ordered through Uber Eats and everything was smooth until the driver arrived. He approached me with one bag in his hand, and I was instantly confused because my order was 2 Burrito Bowls, 1 Salad Bowl, and 2 Large Chips and Queso. I asked if he had another bag in the car but he claimed that there was only one bag with my name on it at the store. We immediately called the store, as this was our dinner, and clarified with the manager. The rest of my order was sitting right on the counter, so the driver simply missed half of my order. Sarah was incredible and super quick to offer us some type of relief, despite the issue not even being her fault. She gave us 2 coupons for Large Chips and Queso. I then attempted to contact the Uber Driver and ask him to go back to the store and deliver the other half of my order but was unable to. I reordered the salad and burrito bowls and called Sarah to let her know to simply hand the new Uber Driver the bag that was previously missed. Consequently, she offered to remake the whole order as the original order was now cold. Some of the best customer service I have experienced. 10/10 would recommend.
Never been the same since the food poisoning problem at the Boston location. I think the food is below par.
We brought in a group of about 35 people with no notice and the staff was amazing. They were accommodating, polite, friendly, and incredibly quick. Food quality was superb as per usual. I was blown away by the customer service we recieved. The manager was awesome and so helpful.
The burrito was pretty salty. But some gf/df options, so might give another try sometime. Also beware - delivery looks cheap but the menu prices all go up if you choose delivery plus there are mysterious "fees" added to taxes. Worked out to about $7 for a $25 order.
The service is always quick here, regardless of the line often being at least 8 people. This is a great fast food Tex mex joint. I love the options of topping and the food is flavourful, it’s a great marriage between speed, quality, and value.
Chipotle isn't authentic Mexican food by any means, but it's not bad for VT. This place is usually pretty crowded, mainly with teens and young adults. Their menu isn't that diverse, mainly just slightly different takes on a common theme of, cheese, different tortillas, lettuce, meats, and salsas. The regular fountain sodas include free refills. They also offer both beer and several flavors of bottled, Mexican sodas as well. The one thing that troubled me though was that because of Covid, they're placing take-out phone and internet orders on the dining tables with customers' names written on the bag. The problem is that nobody is supervising and overseeing the food pickups so anyone unscrupulous could potentially steal your food.
The food is always tasty. But the downside is the service. People in this store don't seem to know how to roll your burrito. Maybe 50% of the time you will get your burrito rolled right, then another half it's either broken or badly wrapped. They need more training. Or put more qualified people at busy times and use trainees at off peak hours.
My wife & I regularly eat at Chipotle. We love the quality of the food, quick service and, when we’re traveling, the late closing time. But that's not the main reason why I'm writing this. On our way back from vacation on August 12th, 2019, we ate at the Burlington Vermont Chipotle. When on vacation, I like to take pictures of our meals and this time was no exception. We were eating on the outside terrace and there wasn’t enough space on the table to leave my camera on it. So, I wondered where could I place it in order to not to forget it. I decided to hang it by its strap on the side of my wife’s seat. About an hour later, when we arrived at the Canadian border crossing, I wanted to take a picture and realized that I had left the camera at the restaurant. It’s an expensive camera but more importantly it had pictures in it of my vacation and son’s wedding. When we left the restaurant, my wife and I must’ve gotten up at the same time which blocked my view of the camera and, since I never leave my camera hanging on the side of a chair, I forgot about it. When I realized my mistake, I tried calling the restaurant several times but the calls kept failing each time. I tried calling the neighboring restaurant but I got the response that the telephone number (from the Internet) wasn’t registered. After about 10 minutes of heading into Canada, I was finally able to get through and spoke with Nicolas. He reassured me that the camera had been retrieved and placed in the restaurant’s safe. What a relief! When he learned that I was quite a distance from the restaurant, he suggested that I could go back another day when it would be convenient for myself and that the camera would be kept in the restaurant’s safe. I ended up going back the next day and meeting Nicolas in person. What a great young man! He explained that a customer had brought the camera inside. I therefore wish to congratulate that customer, Nicolas and the rest of Burlington Vermont Chipotle staff for their honesty & consideration!
This chipotle always says it is open but it is somehow ALWAYS CLOSED.
Food is always good. Wait times for eating there are absolutely terrible. They make the online orders priority and make the people actually there wait and wait. Each time I go seems worse. So only recommend if you order online.
Lady at register was pleasant; dining area was neither grungy nor sparkly clean; men's room was ok but the 'fixture' was slow to drain. The southwest chicken can be customize so I had homestyle chicken. Guacamole was good, I personally wasn't so keen on the special sauce. I really like the soda dispenser where I can get regular coke with lime.
The food was okay. It has been awhile since I have been to a Chipotle’s but I just feel like the food doesn’t taste as good as I remember it tasting in the other Chipotles I have been to several years ago. Maybe the menu changed or maybe it is just not as good. The food looks fresh, though and the staff is friendly. The restaurant was clean.
I'm sad this is the only Chipotle for miles because it is very inconsistent when it comes to quality of food (e.g., under cooked rice, spicy pico de gallo). They've also been really stingy with the amount of ingredients they give you, like a paper thin layer of rice and less than a spoonful of beans when making a VEGGIE bowl. I have to ask for more but am still not as satisfied as I've been with other Chipotle experiences.
They’re okay sometimes, as you’d expect from a food quality standpoint. But I’ve been there multiple times where they’re just rationing the food and short you on everything so they don’t have to change out the food holders as often, very disappointing. I’ll try other places.
Depends on the day, sometimes the service is good but most times you got some crabby people. I shouldnt feel judged and be receiving dirty looks when I come into order 5 meals for the fam. Also, the food is super inconsistent.
As Chipotles go, this one is average at best. Staff are nice and helpful, but very slow compared to the Chipotle I grew up going to in Ohio. The line moves like molasses, even when there is a staff on every station. Food is the same though, so I went with 3 stars.
The food is always very solid. Very flavorful and filling burritos. The line can take a while sometimes and the prices are a tad high, but it's worth it in my opinion. All in all, good Chipotle, I would recommend it
Lines can be very long, especially at night. Food is what you would expect, employees are usually very pleasant. Wish they had some variety in the hot sauce selection and actually carried some Mexican sauces.
Great Mexican food for a quick bite; more of a lunch venue than formal dining. Usually plenty of seating but lines can get long around rush times so keep that in mind if you have a short lunch.
I enjoyed the food and service at the one in VT much more than the one in Plattsburgh, NY. The one I normally go to (because I live closer) is a hit or miss depending on who is working. They have rectified mistakes with free burritos, and comps, but just doing it right the first time would be better
This particular Chipotle seems really disorganized sometimes, but nine visits out of ten the burritos are still the best around. The menu's simple and the ingredients are tasty. And, yeah, the guacamole's kinda addictive.
Really bad at preparing pick up and delivery orders correctly. These orders come with at least one missing ingredient & it is rare it's prepared correctly if I'm not in person ordering
Hit or miss here, depending on how much the staff is talking to themselves and goofing off. If they are on their game it's excellent, if they are chatting something gets missed every time.
Seriously. How do you run out of chips? Multiple times?
Always have had a wonderful meal.plenty of food at reasonable price. The food is always fresh and spiced just right.
Food was great, staff courteous, but dining area was surprisingly dirty.... tables nit cleaned and paper litter on floor.
Excellent food. The only reason I'm not giving it 5 stars is because of the extremely long lines. Be prepared to wait. And the online orders that come before the people waiting are very annoying.
Stank of poop when we went to eat there.. and yet it was full and people were eating as though it didn’t smell like an overflowing restroom. This was a clue not to move to Vermont. A clue which we unfortunately ignored. Turns out it was the least gross thing we ended up encountering
Fast reliable service. Lines can be long but move quickly. The burritos are huge and their guacamole always tastes fresh.
Food is always good, they make your bowl or burrito the way you like it. Sometimes large line ups. But worth the wait
First time I ever tried the Tacos was at this location. These guys are always busy, always helpful and the food is great! Way better than El Cortijo! I suggest the hard shell tacos with the carnitas.
Every time we go to Burlington VT we stop at Chipotle! The food is delicious!
It's a Chipotle. Other reviewers are getting bent out of shape over it not being authentic, but for Christ's sake it's Chipotle. The same Chipotle you get everywhere else. It's a good meal for a decent price, but don't come here and expect it to be authentic.
This location is close when it should be open according to google
My 1st time in Burlington VT, and where else would I eat? Chipotle!
Just wanted to point out how nice the staff was and how great my old reliable steak burrito came out. I really appreciate this store. Thank you all.
Our family loves this place!! The quality of the food is fantastic and fresh and staff are always kind and helpful!!! Terrific value and awesome portions!!! Then of course the margaritas made with the Patron totally rock!!!!
Tasty as always but this chipotle has been dirty both times I've visited. Food left all over the tables and when cleaned, they just pile it onto the floor. I'm not a nazi but the uncleanliness stands out
Got a bowl tonight. Good food, good price for the size. But waited too long (more than 10min) for the order.
I have a food allergy and every time they have been very helpful. They wipe the surfaces and change out their gloves and some ingredients that could be contaminated.
Small portions even after customizations. Taste was similar to other chipotles. EDIT: mobile order came out great
They said they loved it I never eat there
The bad ratings are unfair. It's a beautiful and small place with great customer service and superb food. The portion is appropriate for the price. I would come back anytime.
Great service! They undercharged me for my order and were so nice when I pointed it out, that they didn’t change the charge on my credit card.
As a Colorado native who grew up on Chipotle Ive gotta say this one doesn't hit the mark . Service is all over the place . You'll get what you ordered .. Probably .
Have never had a bad meal at the location. No long lines, fresh food.
Worst Chipotle I've ever been to. The rice is often hard, and the line always moves slow. But it's still Chipotle and I still love it.
It's great to have a Chipotle but the brown rice is consistently undercooked. The mild is spicy sometimes.
Good place..Had a Burrito bowl which was great..Overall a very positive experience..Would definitely come back to try more Burrito's bowls.
Very fast service, friendly staff and good food. One of my favorite Chipotle locations I have been to.
My very first visit to a Chipotle. I mentioned that as my burrito was bein assembled. Chris made my first visit very memorable! I will be back. Thanks so much
Very good experience. Tried it on a road trip to Toronto, Canada. It was so good--we stopped by on our way home. I would recommend it.
Very good place for spicy food. Burrito and bowl super. Some times they are not consistent with their quality and quality.
It's Chipotle, food is always good, service was fast and accurate. Located in a small plaza to do some shopping too.
The food is amazing. Fresh and delicious every time. Im literally addicted to chips n salsa
Delicious mexican food. Very good place for dine in during these hard times.
Great food fast. Vegan and healthy options available. Don't forget to try the Sofritas yum
Line goes quick, but very busy with online orders that they have to mix in.
Pretty good, no salmonella cases that i know of (yet). Friendly staff, quick service.
Easy online ordering and pickup, plus very good food! Win-win!
Most time you can have a long wait in line but it's worth it and the food is great
Great staff. Got my food before people who put in web orders.
Chipotle is always tasty. The portions were a little small compared to others, but everything seemed fresh.
I have lived Chipotle for years, and their carnitas fajita burritos are always amazing. I wish the chips were less salty.
Consistent food, alright service. Long lines, and a bit more expensive than it could be. Still recommended to try at least once.
Good food. Usually long line. Real and natural ingredients. Pricey though.
love it! it's a great place to grab a quick bite.it's my friday night ritual to get dinner from chipotle.
Great food little wait due to covid overall great staff and food
Pretty much what you'd expect from Chipotle anywhere. Manager here is very nice, gets an extra star for that.
Love the chips at Chipolte! They are handmade daily. Just so salty and limey!
Not as good as Moe's, but still pretty solid. Good sub-$10 lunch option
The food was okay but its really expensive for so little food.
I love the food but they always so busy
I love Chipotle becauar its consistant wherever you go. Plus they have the best chicken...
My favorite place for a great lunch. Good salad and rice bowls.
Not a big fan in general but this one is clean and food seems good.
How do they do it? Some days I walk in their door and I'm walking out with my burrito maybe 2 minutes later. Very friendly staff, and it seems clean.
Very good service... Even got us hot water to warm our baby bottle..
Good chipotle location. Very fast service and clean dining area.
Excellent food but there's oftentimes a long line.
Good food, quick, and open seating area. Refills are nice~
The foods okay, but it's a really long wait for fast food.
Great location same as all Chipotle restaurants. Good food.
When your wife's boyfriend brings home chiptole.
Edit: Chiptotle
Edit 2: Chitpole
Edit 3: Chipolte
Edit 4: How do you spell chipople
Edit 5: Chernobyl
I've come to Chipotle for lunch for a long time and always a great experience and love the food.
Have always had good service here and the food is good!
It's decent I wish I had that chorizo though. It's still not Qdoba though.
I go here at least once a week. I love the food and the staff.
I just love Chipotle. Very clean and friendly staff. Decent helping.
Good food for a good price, so delicious eatimg that eventhough it’s not mecican
Great food and fast on site pick-up
Consistent food and portions.
Always fresh and delicious! Clean facility, mostly friendly staff.
Clean location with good god but you have to ask for everything from an employee (lemons, spoons, knives, etc)
The food is just so dependably fresh and tasty!
The food is typical Chipotle, but the interior is very cramped and feels cheap.
They need a separate team for take out at lunch. Take out orders increase eat in order wait time.
Dont charge $2.15 for guac if you dont remember to put it on plz :(
Great burritos and bowls especially if you have a gluten allergy
Good food with outdoor seating, offering views of Shelburne road traffic
Great place staff is awesome! For amount of ppl in and out they do great!
What an animated and friendly staff. Great food for a weary gluten free traveler.
Food is great and the online ordering was seamless.
Normally pretty busy. Other than that the burrito bowls are good.
Tried the keto bowl, was very good. Friendly staff.
Love the food here. But there always seems to be a line.
Could literally write a book on why you shouldn't support or eat at this business.. but you do you.
Great food and a friendly staff. Relaxed setting.
Decent chipotle, steak had a lot of grizzle though.
Food tastes great, good vibes, but "sometimes" rude staff.
Only online ordering right now due to COVID-19.
They don't skimp on the food. Thank you! Some Chipotle's do
Ok meat was dry... But everything tasted great
Good food at a good price.
Good portion sizes and quick services. I'll be back again in the future.
Very fast, ordering online makes it even faster
Cuz you can get double everything for free except meats and guac
Good food, a bit crowded most of the time.
Good food fast.
Love the Chipotle chicken! Their guacamole and chips are the best
Adam hooked us up. Fantastic customer service. Made my day.
Sunny space, friendly staff, plus reliably good food.
You k ow the drill. Its a chain restaurant. Everything is fine.
Salad was good, but half the usual portion.
The most consistently good fast food around.
And the crowd goes mild. The food here is okay. Go to Moe's.
Fast enough for a good food and the great place Mexico
Pleasant staff, good food, no fuss, no muss
Still a Chipotle, nothing out of the ordinary. Enjoy your Chipotle burrito. :)
Chipotle has the best chicken bowls around
Long wait but good food👍 …
wish if they served more generous portions
Quick, good tasting food!
Their sofritas are very good for vegetarians
Delicious food, many vegetables and fast service
Closest thing to authentic Mexican food you will find in Vermont.
Always a good spot for quick lunch with friends.
I had 5 guys but renne enjoyed it :)
Pretty good better than moes. Clean and fresh
Fresh delicious tasty and friendly service
Nut free, real ingredients, busy but fast.
Delicious
Fantastic staff, great food, excellent experience
Food is amazing and their guacamole is out of this world
Delightful, really delightful
Good food, good service and quick
Great, tasty choich for fast food
Always a great place for lunch.
Ordering online saved a lot of time when coming to wait in line.
I love burritos always hots the spot
Never disappoints, always tasty and healthy.
Food is good. Staff is grumpy.
Love it. Try the quesarito!!! You'll be sooo full :)
Fast service, good food!
Good food made to order
Fast service, good food.
I always like the quesadilla that's not on the menu.
Great place for Mexican fast food.
Need to update business hours
Good quick bit to eat.
Awesome place with great food.
Fast and reliable good food.
Awesome food. Love it!
Well. It's chipotle come on.. 5star
Typical Chipotle. Service was prompt.
Great burritos what can I say.
The manager is absolutely spectacular
mediocre service. like the hats though
Best vegan burritos in Burlington!
Great service, very friendly staff
Fresh food.
Awesomely amazing food!
Favorite Texmex grill in Burlington
It's Chipotle, what else are you expecting
Good food
fantastic service great people
Fresh and always busy.
Long wait
Best fast food in America
"...everything is made to order"
Great quick food
Love their guac
Exactly what you expect from a chipolte
Awesome!
Mmmm Mmmm Mmmm I'm lovin it.
😚xd …
Great!
Big old fatties!
Best restaurant ever!!!!!
I love Chipotle!
Good quality
White girls welcome.
Always tasty.