Reviews of Charleston Auto Inc.. (Recycling Center) in Charleston (West Virginia).

Charleston Auto Inc.

135 Reviews

65 Comments

Recycling center

Auto wrecker

3515 7th Ave, Charleston, WV 25387, United States

Description

Information of Charleston Auto Inc., Recycling center in Charleston (West Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Charleston Auto Inc.

Popular times

Sunday

Monday

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Thursday

Reviews of Charleston Auto Inc.

Lena Osborne

Chris is amazing! He has come to my aide now several times, most recently bc my neighbors flattened three tires on two vehicles, but that's a whole other story... Chris was so kind to give me a ride back home. Although I was prepared to risk the ride up Sissonville Rd with my steady Giant he said it was no problem and I gladly accepted. Awesome ending to a terrible day. Thanks again!!!

Jennifer Conroy

We got stuck out of town from Ohio. The young man who towed our vehicle was amazing; however, we were never informed that our vehicle was done. We just happened to stop on our way up north to get some things out of the car before heading home. Needless to say, your receptionist is not good at her job and should be informed of what it cost us because of her negligence.

Rita McGhee

Great service. Dispatch was accurate in time needed to get a truck to us and the driver did an expert job at putting on the spare.

Teri Thaxton

I know this is definitely a very reputable place. I highly recommend their service.

Devon Daniel

They've been super nice and have presented the possibility (haven't retrieved car yet) of doing their best to work with me and not charging me an insane amount that I more than likely would never be able to pay. Also the driver I got took it upon himself to check into what could be wrong with the car, and how to solve the issue so I would know if i should or shouldn't attempt to get my hunk of junk back or not.

Loryn Grace Hall

Highly recommend this place! I recently purchased a car and they really did me a solid repairing the problem with the car. They are very honest and friendly people. Pricing is fair as well!

Sarah Kelly

Amazing service! First off, when called them the man I spoke with was super nice! He helped me work out payment and when the driver showed up, he was right on time and very nice too. He tried to help me get the car started before he towed the car. very good experience!

Amber H

I sold a car last year and apparently people never put it in there name car got towed they did contact me as. I was registered owner but not until a month later where the Bill was so high it wasn't worth getting out but the plus side they where very friendly and understand the situation seems to be a nice environment and they did contact me Even if it was after a little while and the storage Bill was over 200

Ronnie Overby

Half way home on a 500 mile trip with a camper in tow and 2 small children, we pulled into Charleston to fill up on gas. After filling up and attempting to start our truck, the starter died. This happened on a Saturday evening around 6 PM, so most places we tried calling were closed. Charleston Auto was the only place that I called (of about 2 dozen) that was both open and willing to do a roadside repair. The best any other business would do for us was to tow our truck/camper to a garage and get started on repair Monday morning (2 days later). They had a technician meet us within 15 minutes of calling. He diagnosed, located a replacement part, and made the repair in 1 hour. He was friendly and kept me informed of his progress while he worked. The rate was $75 + $95/hour labor + parts, which seemed reasonable to me, considering their response time and ability to get us going again and also how desperate we were to get our family home. The expense could have added up if the repair needed was more serious, but in situations like these I'm willing to pay for results and peace of mind. I feel incredibly fortunate that we got in touch with them and didn't settle on being stuck in Charleston WV for 2+ days. I would recommend them to anyone!

Brian Craft

Excellent service..... Jess the dispatcher made sure assistance was rendered..... I can't remember the tow operators name but was extremely friendly and helped with everything....... Well definitely recommend thanks guys

Krista Betteridge

Great Fast Service! We had a tire blow out on us on 64. There were there 30 minutes after we had contacted Nationwide for our Roadside Assistance. The gentleman driving the truck was very courteous and lovely to talk to as he towed us to Wal-Mart to get our tire replaced.

Michelle Wilde

I was travelling through WV, broke down just outside of Charleston and this was the provider through my insurance. They were quick and polite even with having to make two trips to bring my car and the passengers. Would definitely recommend them!

Alec Ashton

Had a wrecked company vehicle brought here. They were helpful and friendly and allowed us to retrieve our possessions. It did take 20 minutes to get the paperwork so we could access our van.

Bobby Price

I was traveling from Pennsylvania to Tennessee and my Mustang thermostat stuck closed! Rob (Our Driver) did a wonderful job! My car is lowered, Rob took the time to make sure it wasn’t dragging the front fascia, used correct straps as opposed to J Hooks! Added note: I called several wrecker companies before I found this company and no one would even answer the phone at 7:30 am! Thank you all for the wonderful service!

Aleta McKemy

They had 3 mechanics get on my car right away, and they seemed to know what they were doing. They found out what was wrong with my car within 20 minutes whereas 21 Truck n Auto couldn't figure it out in 4 trips! They were honest and told me one part had to be replaced by an authorized dealership and would have to be diagnosed by them. They explained several things wrong with my car but only one thing they could fix, and that would be after I went to the dealership first. So I know they weren't just trying to make money off me. Good guys!

Janet Payne

You cldnt ask for more caring people when u got questions they answer and they take time with there customers nt just in and out to get the money ( or sale yeah that's important for a business I get it)but for me my self felling like they really care abt there customers it goes along way

Willis Hatfield

Great service shop, treat you like family, fairly priced, Very knowledgeable mechanics!

Deborah K. Byrd

They were prompt and reasonable. The gentleman that helped us was so very helpful with us being from out of town. We couldn't have gotton a nicer person. Thank you!!!!

Paul White

Had my car towed this morning from the Westmoreland Place. Cost me $166.62 which I thought was outrageous. The staff was very courteous though.

David Sanders

Great experience. The driver showed up quickly, and even diagnosed the problem with my car. Very friendly employees. I will be calling them anytime I need a tow.

Chelsie Howsare

I had my Lexus IS 250 towed about 10 miles. Charelston Auto quoted me less than the competition, and they also had the soonest availability. I couldn't ask for more than that!

ChemicalResults

Love this place. Always the best customer service.

DeWayne Baylor

All, I can say is thanks. They were able to take care of me and my family when I was stranded. Seem like one of the only places able to tow my SUV and trailer.

Gregory Hager

Phenomenal service and they did an excellent job being careful with my wheels.

Kip Howell

I had to have my motorcycle towed from Barboursville to Harley shop on South Charleston. They were very nice and did a great job.

Rick Macomber

Just seen the story on the news about changing the name of the Christmas parade and your response to it. I'd just like to say GOOD FOR YOU! and thank you for sticking to your values.

Matthew Clark

I like the service u get they are quick getting to u when u need a tow

Mike Hill

Great lock out service. Great customer service

billy feathers

Locked keys in the truck $75 to open it up it's a little steep. I think it should be like $45

Adam Matthews

Was closed when I went there but answered and answered all the questions I had

Jess Walton

Excellent work and very professional

David Thaxton

Good place to get car or truck repaired.

Brandon Carpenter

The best towing company with the most caring owner and employees kniw to thus side of the world. 💯❤😊😀 …

Carl Landers

Jamie Thomas , very nice and very considerate that guy will help you if he could

Rhonda Layne

Always professional, courteous and quick to respond when you need assistance.

Todd Sykes

Great place to have your car towed after and accident

Rocky Tucker

They are the better tow company

Emily Kroesser

I enjoyed myself.

William Lyons

They're willing to help disable vets

Brian French

Best towing around. They actualy care about there customers

Keiah Stewart /White

Nice people

S Oliver

Fantastic service!! The ONLY place worth going!!

Shirley Jackson

Staff was great!!!

Jamz

They did the thing. It was quick and efficient.

Bill Palmer

Good auto garage & fair prices

Frederick Berning

Friendly, helpful, quick and competent service

April Bradshaw

They was very helpful and respectful

Erin

Very nice and quick service

Scott Caplinger

Bobby is a great guy

Velvet Spencer

Call them when I needed a tow home

Christina Young

They are so good

Shane Saunders

Great Company to work with

Ron Davis

Great service and people

Timothy Harper

Great service and people

Vicki Woods

Very helpful

Rob Sheppard

WV Finest Hookers

It is LIFE

Honest people

Russell Williams

That is not where I was at

Tabby Lee

Brother works here

Angelia Shivley

Fast

Jerry Workman

Prompt and professional

momma snarf

Affordable

Heather Lohr

My husband, me, and our 5 kids were on our way to flordia from Michigan. As soon as we entered west Virginia. 2am in morning 1 of our tires losted all but 1 lug nut. Oddly enough one day prior we got a tire rotation for $20. It was a very scary situation and I called multiple towing companies because we had 7 people (2 adults 5 kids) we needed more then 1 tow truck. Charleston auto Inc. Was a life saver!! They came right away to tow us and even though it was 3 in the morning they let me and my 5 kids hang out in their lobby till they opened at 8am. They had our car fixed by 9am. Highly recommend them. 5 stars!

Roger Massey

Very nice , professional people.

Leslie Rhine

I highly recommend this business! Their service was friendly and efficient. My car broke down in downtown Charleston. They arrived quickly and the transaction was smooth and pleasant. ⭐️10/10⭐️

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