Reviews of EJF Real Estate Services. (Real Estate Agency) in Washington (District of Columbia).

EJF Real Estate Services

366 Reviews

243 Comments

Real estate agency

Property management company

1428 U St NW Fl 2nd, Washington, DC 20009, United States

Description

Information of EJF Real Estate Services, Real estate agency in Washington (District of Columbia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of EJF Real Estate Services

Reviews of EJF Real Estate Services

Tommy McFLY

EJF saved the day! We recently switched to EJF for building management services. Robert Woolf our manager was assigned after EJF listened to our needs, opportunities and concerns. We have a plan for tackling current building challenges and a bright outlook on the future. From my perspective as condo board president EJF is an upgrade in every way from the previous company. Robert's an excellent fit with our community culture, building staff, and treats our residents with honesty and respect. EJF has broad knowledge and expertise needed to unknot the mess from the previous provider. EJF has been timely, responsive, competent and honest.

Anna Eng

I called EJF with a problem I had logging onto my account. My password was said to be invalid. No problem, I thought, I’ll just click onto “Forgot Password” and I will be emailed a temporary password and be able to create a new one. For some odd reason this was easier said than done. I spoke to Aaron who helped me resolve this issue with much patience, professionalism and courtesy. His friendliness and calm put me at ease when I could have been made to feel stupid as has happened in the past with other phone encounters of this nature. When I asked Aaron if I could “practice” logging on before hanging up, he welcomed it and was happy for me when I succeeded. It was a pleasure to interact with such a caring,, competent staff member like Aaron!

fleurie kamga

Working with EJF has been a very good experience. We are a pest control company and not one of the biggest but EJF treat us just like any other company and customer satisfaction is the reason behind their choice. Communication is very easy each time there is a concern and they understand that working together we can make customers more happy. Most importantly, the trust they put in us to be servicing their properties is very appreciated. Thanks EJF

Leisa Hart

I listed and sold a unit managed by EJF. Mira Brown was extremely helpful in her responsiveness to emails and provision of condo information to ensure a smooth closing for my seller clients. Property management has its challenges. Having a manager who is accessible is paramount to a successful transaction!

Hampshire Gardens President

EJF is invariably quick, responsive and helpful. After other poor management experiences, I am grateful every day for their support and the relationship that I have been able to establish with Sunny and Riva in particular. We are making solid progress forward thanks in large part to their efforts!

Cleo

EJF is hit and miss really. Why? Because it is all down to THE PEOPLE they hire, reognize and reward. I owned a unit in an EJF managed building and was on the Board of the Association. This meant a lot of interaction with the building manager. The first building manager behaved in just the way the one star reviewers describe in these reviews. A total joke. In fact, if minus stars were possible plus minus points for rudeness, I would be giving those. Just unbelievable and zero understanding of governance - his role and relationship with the Board. However, as it was time for a change, this manager was replaced with LYNN SIMPSON. Honestly, I have never known anyone to work so hard and be so proactive. It was day and night. A million stars if possible - but my 5 stars here are for her because she became my experience of EJF which went from terrible to excellent overnight. Instead of chasing down month old requests for repairs on behalf of residents (while also having a full time job of my own), LYNN was way out in front, thinking of things and solving problems BEFORE they were raised. She dealt with rude condo owners, sometimes at all hours and over the weekend. She was always the definition of grace under pressure. SO - take names, as some people leaving reviews have done. If you want a good service, let EJF management know when their service is great and when it is not - and who is delivering it. Hopefully once they see that several people are saying the same thing, EJF has the management sense to make sure that their best people are recognized and those giving their company a bad name are not. Over time, the company improves and your small action has made everyone's experience of EJF better.

Matthew Gold

I have conducted business with EJF Real Estate and have gotten to know many people on their team. They are all professional, courteous and a pleasure to be around. The great people there make for a great culture. If you live in a property managed by them, consider yourself lucky!

dovas saulys

Marco Francisco did an excellent job closing our EJF account as we transitioned our properties to another agency. He liaised with other EJF offices as well as our new proprety managers to satisfy numerous requests for information and services in a timely, courteous, and professional manner.

Nelson Rupp

Myla took over 30 minutes to help me through a very frustrating experience. She patiently connected me with accounting to resolve billing issues. And then she patiently took me through the resetting password issues I had been having. She very patient and understanding as my ability to navigate the process is limited. I had already been frustrated with getting my monthly payment set up; but she contacted accounting and was able to resolve it. She is terrific!

R Carson

The EJF staff is professional and accommodating. The communication is clear and documented via the residential portals that are used. Rea went above and beyond with helping me to unlock my account. The payment platform is easy to use.

Justin Stein

I use EJF Services with the apartment I rent out. They have been very easy and good to work with. Every time I call them I get to talk to real people who are very helpful! Would recommend others to use them!

Kentara Tatum

I had the best experience ever with the staff member that assisted me. His name is John. I had several issues that he took care of with ease and a great attitude. If I ever had to call back, I would definitely ask if I could be connected to him. Thanks John from Mr. Foster. 🙂 …

Megan Messerly

James and May were extremely helpful with my application and lease signing process. They processed all the paperwork quickly, answered all of my questions in a timely fashion, and were friendly and kind while doing so. Would definitely work with them again!

Nicole Ha

John was wonderful and went above and beyond to resolve the issues for me. He said he would get back to me with a solution/answer and he didn't keep me waiting for days and nights as he was on it right away. John was friendly (I could literally feel the smile on his face), patient (I was ranting on the problem over the phone). Above all, John was doing his job and did it well. A+

Lillian F.

I had an issue with my apartment recently and even though I had spoken to someone else, Jamie Glassman (the property manager for my building) called me to follow up as soon as he found it, even though it was after hours. He also called the following morning to follow up. He was very helpful, proactive, reassuring, and just great all around! Thank you Jamie!

Geoffrey Shepherd

Ella Gube has become the smart person I ask when I need advance word, guidance on policies, or actual help with things at 3WC. Examples -- the current basement work on floors; fixing the garage door; the $$ we paid for water-shutdown valves last year; details on 3WC monthly apt. fees; guidance on covid protections for people who liver work here; etc.. Hunter is superb at making things work, or renovating them. Jason presides well. Alex has a long, prodigious record of keeping 3WC organized and sparkling, thanks to his endless work. The front-desk people do their best, but we need longer hours and a deeper familiarity with residents and their needs. Like Jojo did so well. This needs improving -- it sets the whole style and image of 3WC, and it's now deficient.

Nick Kilmer

I worked with James on finding and signing on an apartment. He was an absolute pleasure to work with and made the process easy and quick. Would absolutely work with him again to find a home and appreciate all the help that he gave me throughout the leasing process.

Keetah Salazar-Thompson

I am consistently impressed by the quality of customer service provided by the EJF team. A special shout-out to Moe Bordeos and the EJF Maintenance team for responding quickly and getting things fixed in record time!

Tarek A

My first interaction with a rep, Lilly, from the new management company, EJF, was a positive and efficient experience. I appreciated her timely responses and completion of the task, however minor, with no further follow-ups necessary.

Gray Barrett

Lilly Barrales was extremely helpful when resolving our A/C issue. EJF did not follow up from a previous repair to see that our heat was fixed, but once we followed up with them a tech was dispatched immediately and sorted out the issue.

Mollie Jackson

When our HVAC stopped working recently, resulting in no heat in our apartment during a cold snap, Mary Cajigas & Moe Bordeos immediately responded to getting it resolved. They offered to provide space heaters, and had a service technician come to look at the unit within 36 hours of our reporting the issue. They also followed up immediately afterwards to make sure it had been resolved. Mary and Moe have been incredibly helpful and responsive whenever we've had an issue with our unit, promptly scheduling technicians and being incredibly communicative with us to make sure that any needed repairs are completed satisfactorily and in a timely manner.

Feng Ji

Having received a pile of documents about 2023 EJF's budgets and condo fee increases, I was not quite sure how much more I need to pay my next year's condo fee and whether I need to fill a ACH form again. So I called the office and spoke to JOHN who was very quickly solved my question. John was very pleasant to talk with and lifted my up during this holiday season! Thanks John for lifting me up with your cheerful spirit!

olivia reader

I received notice that I had to move to D.C. for work on a Tuesday, and May Gonzales at EJF helped me lease a property by Wednesday morning! The entire process was stress free, and May was extremely communicative. I am so excited to move into my new apartment. Thanks, May!

Caleb Copper

Excellent and timely maintenance service. I put in a work request and Moe Bordeos was dispatched less than 24 hours later. Moe was friendly and provided delightful service to resolve my issue quickly!

Joan Simons

John was extremely patient in helping me to determine why I could not pay my desired assessment amount and kept getting an error amount notice. We finally switched computers and were able to complete the transaction!

Emily Koester

EJF has been very helpful in overseeing our property. Riva DeGuzman has been a responsive point person and I've enjoyed working with her!

Alisha Dhar

James and May was very pleasant to work with! We truly appreciated his flexibility and attentiveness throughout the process. Thank you James!

Martha Ericson

EJF, and our particular team of Sunny Bisserette and Riva de Guzman, work very hard to help keep our association running. They are always helpful and good to deal with, no matter how gnarly the problems are that we present them.

Teresita Velleman

I am very pleased with my many dealings with Marco Francisco, MJ Francisco and Lea Ompoc. They go out of their way to give courteous, quick, detailed responses to many requests.

Mary Roseby

The assistance that I received from EJF Estate was very professional and the associate (Rea) was very patient and helpful assisting a new client. Thank you again Rea. Mary R.

Tariq Seifullah

EJF Real Estate Services does a tremendous job, and none of the employees go above the call of duty more than Lea Ompoc. There have been several times when I've experienced random issues that popped up with my residence, and Lea has always been able to help me even when it was outside of her purview at work and connected me with the folks in the department I needed to assist me. I want to give a BIG thank you to Lea and EJF REAL Estate Services for the PHENOMENAL work they do! 👏 👏 👏

Mary D'Angelo

I worked with James Rice at EJF. The entire process of moving is such a stressful experience; however, James was SO great. He was communicative, energetic, professional, and so helpful throughout the entire process. EJF is so lucky to have him!

Patrick Baber

Was very pleased with my signing experience. James was incredibly helpful and made the whole process effortless. Very quick turn around and able to help with any questions I had.

Knut Panknin

I had an issue with our faucet and EJF's team (Moe Bordeos) was very responsive and helped to solve the problem within 24 hours. Great service!

Rosa Ventura

Hello, I would like to share my experience working with Mia, have been very smoothly, because she’s always there when I need help with any of the units, for example when the cleaning crew can’t get the keys or anything I personally love working with her.

Angie Gray

Good morning. The customer service I received this morning was outstanding!!! The rep answered all my questions. The rep told me he would call me back and he did just that. I truly appreciate the customer services I received today.

Garrnetta Lewis

John has excellent customer service. He was patient with me. He listened to me and help me step by step. He was awesome!!!

Ahmad Parwiz Shiwa

EJF Real Estate Services has helped me with getting my new apartment in only 4 days despite the two days weekend and one-day holiday in sequence after submitting my application. They made the impossible possible. Everyone in EJF's team has been perfect and very supportive. I got great support from Ms. Nicole Rivera and Mr. James Rice! They provided me with the best service considering both quality and quantity and time management. Thank you, EJF Team! 🙂🙂

Meaghan Kloetzel

Spoke with John today regarding my account and he quickly helped me resolve my issue. He was pleasant and prompt.

Michael Sims

I had the most wonderful experience with Alex and his crew (maintenance) they were courteous they was efficient and did an outstanding Job.

Jerry Priddy

REA was great. She was patient and professional. I’m elderly and she made me feel comfortable.

Peter Bingham

Many years working with ejf, all satisfactory. Today, agent John has been very helpful.

F. Elizabeth Hernandez

Aaron was so nice and help me to solve the issue I had with billing problem. Great customer service.

zembeil

I have long struggled with EJF as a renter and then later as a homeowner (a part of a cooperative). I have found that, as much as they want you to use the portal, they're incredibly unresponsive if you submit messages this way. I have also had issues generally with automatic payments and the portal so either it's just me or the system doesn't operate effectively. However, if you are able to connect with a client rep, they're generally incredibly helpful. I have had to follow up no less than 4 times on a consistent account draft issue. I cannot emphasize enough how incredibly thankful I was to be connected with Israel. He was patient and so helpful as I tried to sort out the issue from another country. He really takes the time to explain what is going on on the back end and offers possible solutions or ways to follow up. He is amazing, and I hope EJF knows how great he is!! EJF would really get a three from me generally, but Israel is +10 stars, so I figured four was fair.

Kelly Compton

John was super helpful getting my tenant portal set up quickly and was a pleasure to talk to.

Edward Patton

EJF has managed a rental unit I owned for years. I have been very satisfied with EJF's service. I want to especially commend Marco Francisco for the consistent excellent assistance he has provided me. He is always responsive and thorough. Based on my interactions with him, he is a very good example of excellent customer service.

Michael Meese

I was helping my parents with their HOA payments. John at EJF was very helpful in straightening out their payments, enrolling them on line, and getting all the issues resolved. Appreciate the great work!

Kevin Bliss

The Customer Service Team is very good and most responsive. While customer care isn't great at the top, it is exceptional from those whose job is customer care. They couldn't be better.

Chris Kennedy

Excellent service by the rep over the phone. Courteous, efficient and helped me with issue in a timely manner. Kudos!

Toayoa Aldridge

New management company for my condo association. So far, great customer service!

Rihana Azizi

EJF makes my life easier, best customer care. Jeniffer Oberg so sweet and always helpful . Thank you .

Lewis Murray

John could not have bee more responsive. He gets an excellent review....

Nicholas Marcopoli

I've been meaning to write this review for a while now -- I lived in an EJF managed condo for a year and it was an absolute pleasure to work with EJF on everything from the lease agreement to maintenance requests to the final inspection and return of the security deposit. I've recommended EJF to several of my friends and colleagues who have all had similarly positive experiences.

Robert Mcbride

Our property has many complex systems that require a diligent Property Manager, Sarinda Ly knows our property and it’s complexities and has been responsive to my request for years. If it’s a complaint she follows through, if it’s a request for access for a utility between certain hours or even Weekends She has been there on time every time and I appreciate that, I have taken it for granted. A good property Manager is very hard to find in the DC area, we’re lucky to have one of the best.

Ken Teslik

Kudos to EJF for the consistently good help it’s provided when I have questions about my account or need to make changes re my customer profile, billing arrangements, etc. And significantly, it’s staff has delivered these services with remarkable patience, which is appreciated given my frequently dumb questions.

Satish & Snehal Tamhankar

Good customer service. Also, receive regular, timely updates on matters related to our building and/or unit. Interaction with Dynise was pleasant. She was efficient; provided appropriate information promptly, and readily took necessary action.

Ronald Kelly

I would like to thank Denise for the excellent assistant she provided. It was a pleasant educational experience. Thank you! Awesome job!

Sabrina Kaigler

Hello, When I contacted EJF Real Estate Services, I was very concerned about a few things. I spoke with Irene and not only was she very responsive, she was very professional as well. She followed through with each of my concerns with compassion in addition to her being very patient with me. It gives me great pleasure to say that I hang up the phone with a smile on my face knowing that she was on top of all of my concerns. Thank you, Irene!

Patrick Martell

We had a particularly time sensitive issue relating to move out. Marco Francisco from EJF handled this effectively, expeditiously and in a highly professional manner. We appreciate his good work, his understanding of the urgency of our issue, and his effectiveness in getting the necessary paperwork done.

David Raduziner

Very responsive property management team. Lilly and Mavelle are super helpful!

Maria Ferrara

Esdras from EJF was very helpful walking me through the Portal, which I needed to attend to changes in my situation. I was very grateful to get a real person on the phone and for him to be patient with me. He answered all my questions and was helpful every step of the way. I am not computer savvy. So Esdras at EJF really helped me. Thank you, Esdras at EJF! Gold stars for you.

Quacy February

It’s great working with Mia Bordeos she is always happy and patient when I interact with her about any issues.

Michelle Pakino

Amazing company to work with. Bright colleagues, flexible working models, great company benefits, and great learning opportunities.

nury Mena

EJR Real Estate Services is the company who manages the building where I owned a unit in Washington, DC. I am very content with their services. Staff is very professional and responds to your needs in a prompt manner. I usually deal with one of the staff members Ms. Yoko, who is very courteous and efficient, always creating a customer experience when contacted. Great management company!

Michael Matthews

I had an issue with tree removal and called a few times. Once I spoke with Israel, he provided immediate service and followed up to ensure completion. He was the consummate professional and thorough. Thank you Israel

Judith Ruskin

I can’t say enough good things about Aaron, who calmed me down and walked me through setting up automatic payments. He was wonderful to work with.

Pam E

Aaron was very professional courteous and customer oriented. Thank you!

Gene M. Smith

A problem developed in addressing my condo fee. I was helped by an EJF Real Estate representative who was professional, courteous and responsive. She expedited the handling of my problem, and resolved it in a single phone call. Much appreciated over the holiday season.

Jennifer Packard

Rea with EJF is truly professional and sincere. This was my first personal contact with EJF and it left a very good impression on me of their estate services.

Lea Barcus

John was very helpful and friendly. Great service!

Anne deBuys

I want to thank Irene, the service representative who helped me be sure my ACH debit was set up in time for the monthly special assessment. After sending a number of emails asking for confirmation, and a significant delay by EJF, it was such a relief to have Irene's help. She listened patiently and then took charge of the situation to get the problem resolved today by contacting the accounting department directly and following up until she was sure my ACH was in place. She then notified me by phone. Irene was courteous and friendly throughout. I would like for her to be recognized as an exemplary employee!! Anne deBuys

Luis Torres

As a vendor we get to work with many companies in the Real Property Management business but no one as professional and reliable as EJF Real Estate Services. I'd like to mention how easy and nice it is working with them. Everyone at Anequim is very happy because of the professional treatment and great support they give towards their Remote Assistants. We value and appreciate this partnership and hope it will continue for many years to come.

CR8 Construction Office

Mia is very professional and overall makes our job easier because of her industry knowledge.

Dylan Schexnaydre

Moe Bordeos was very responsive and helpful with getting our appliances repaired!

Kathy Jones

John caught that I was accidentally signed up for both e-check and ach payments for my co-op dues, and alerted me to the fact so I could cancel the e-checks and not pay twice. Thanks!

Minal & Jamison

EJF began managing our condominium last summer and it was the best decision we could have made. Our tenant recently vacated the unit unexpectedly. EJF turned over the apartment rapidly, got the unit listed and had it reoccupied in less than a month. They were amazing. We have been very impressed with the responsiveness and professionalism of the Ariel and the maintenance department and James and the rental department.

Charles Satterfield

Leasing a property from EJF was overall a very good experience. They were responsive to maintenance requests, they did not hassle us regarding any issues with the apartment, they were quick to approve our dog for the lease, and were generally very easy to work with. I gave four stars because the move-out process was a little hectic and they doubled the fee for filing a change of occupancy notice out of the blue without much justification.

Kristen Wilhelm

Aaron is great! He’s kind, helpful, and thorough. Thanks for fixing my problem, Aaron!

Tucker Duval

I have had a great experience with EJF. All of my earlier experiences with rental property management companies left me with really low expectations that I could ever have a collegial or enjoyable experience with these sorts of organizations, but EJF has really changed my mind. Vincent has been my property manager for a while now, and he is always communicative, responsive, customer service oriented and friendly. Previous experiences with renting have made me feel like I'm doing battle with my property managers, but Vincent and EJF have made me feel like we're on the same team. I've also really enjoyed living in the home I rent from them--reasonable pricing, no egregious problems with the house, etc. Highly recommend!

Aeon Clarke - WQ-C-C

Excellent customer services providing the exact assistance needed to gain access to the portal.

Zach Alger

John was extremely helpful when setting up our account! Thank you!

Bob Wollam

John did a great job of answering my questions about my account. Bob #1801705

Sharon

John was able to help me sort my issue today quickly and efficiently. Thanks.

Kate Larson

EJF is a solid, family run company which has grown significantly over the years, but still maintains the personal attention of a small shop. I've been leasing from EJF for 10+ years and have zero complaints. Special shout out to the maintenance department (Marian and others) for always responding quickly to any request, from a broken toilet to being locked out of my apartment. They are dependable. Great team, thanks EJF!

Scott Blair

EJF has done a wonderful job managing our condo for several years now. They started out by helping us get out of some serious jams our previous management service placed us in, such as letting our building's master insurance policy lapse. No joke. Make sure to ask for Jessica Main. She is consistently on top of all things we ask of her. Communication couldn't be easier, and their software allows us to see all financials in real time. We're fortunate to have found such a reliable and competent firm and representative to handle our boutique condo's needs.

Jennifer Keller Jackson

EJF manages our building and is super responsive. Lynn is our main contact and is professional, calm and always helpful. Today I had a quick technical question and Myla was great. Keep hiring great people EJF!

alfredo flores

Maintenance Coordinator Moe Bordeos has been great in resolving maintenance requests

Taryn Cyrus

Israel made resolving my issue easy. He was very attentive and patiently answered all of my questions. He went above and beyond to ensure that I was able to access all of my resources and provided follow up to assure me that my needs were addressed. Thanks Israel!

D M Properties

Yoko was great in helping me with my request. She was very polite and understanding. She ensured that all my requirements are met. She was very efficient in getting me the information i needed. So far she is most quickest person i have dealt with EJF company. She was fast and precise in helping me.

Alexandra Perrotti

I lived in an EJF managed property for 3 years. Their tenant portal was easy to use and the team was prompt and easy to communicate with regarding service requests, when needed. It was a pleasure working with James on the sales/leasing team as I moved in and out of the apartment, and then and Vincent on the rental department as I worked to finalize the details of my move out.

Jasmine Lucht

I wasn't prompted to write this review. I don't write reviews and usually just rate without providing any comments. I went out of my way and googled EJF because I am very happy with how professional and responsive they are. I pay $35 for their service every month and it is worth it considering other rental properties take FOREVER to respond to maintenance requests. You see it everywhere in reviews! The employees are very professional and kind. I am a tenant and, if I were to purchase a property with EJF, I would definitely hire them to manage my property. 5 STARS!

Eddie Ray

Israel was very helpful in assisting me with my issue. It was a pleasure having the chance to work with him to get my request handled in a quick and professional manner.

Diego Luna Bazaldua

Irene did an excellent job at guiding me through the portal and information I needed!

Karrye Braxton

EJF was responsive when we needed to change managers for our condo building. Would appreciate better quality control over their vendors’ performance. Subsequently when we changed managers for our condo building, we found out that EJF had misplaced the front door MEDCO key template, so we had to rekey the doors and pay for a new "master" key. Cost us extra money.

Hillary Bressler

See update as of 7-3-19 Old review- As a owner of a apartment this has to be one of the worst experiences I have had dealing with a property management company and I had terrible past experiences. They give me the run around and my apartment has been empty for months and months. They set the price and now tell me it is too high. The pictures they took are blurry. And I gave the go ahead to get carpet and paint and they still haven't done it. Terrible communicators. Wish I never used them. Update: They have greatly improved over the last year I must say. A great automated system. They quickly filled when the previous tenant left. Not sure what happened but it seems like a different company.

Jonathan Marlin

The EJF agent could not have been easier to work with. Incredibly responsive and always helpful. She made what could have been a difficult process, a breeze. Thank you!

Matthew Golaboff

I just finished working with James Rice who was the listing agent for a rental property in Bethesda, MD! He is very responsive and definitely takes initiative. My clients are satisfied with the service provided thus far. I feel comfortable leaving their tenancy in EJF's hands.

Stefan Agregado

EJF got me and my girlfriend approved for our first DC apartment together in under a week. They had our utilities set up extra quick and we’re very responsive to our questions and resolved issues thoroughly and quickly! We’re excited to start our new lives near the Capitol!

Matthew Tompkins

EJF is the 3rd property manager we've tried in 7 years of renting, and we've been with them about 2.5 years now. Unless they close up shop (I hope not!) we'll never need to change again. The service and professionalism are fantastic. From tenant vetting and selection to maintenance and inspections to records management and communications, their performance has been consistent and tremendous. We previously tried, and considered, slightly cheaper alternatives, but in this case you very much get what you pay for and then some.

John Allen

Karen and Toria who manage our building, the Palladium at 1325 18th Street NW, Washington DC have done wonders for us. I have lived in this building for 24 years, and they are without question the most proactive, effective, customer-service-oriented, and kind building management members I have ever had the pleasure of dealing with in these 24 years. Also, although I did not catch the name of the gentleman at your office who just looked up my account status for me was wonderfully helpful too. You all have a great team, and I just wanted to express my gratitude to you. Be well and be safe! Best, John M. "Mike" Allen, unit 801

Tristana Fiscella

I have been very impressed by Jamie Glassman at E.J.F. over the years. He always manages to respond to my concerns in a timely manner. What stands out for me is that he is so thorough in his responses. It's clear he really enjoys his work and he takes the extra time for each unique situation be it a leak coming in from my window or so background information on F.H.A. financing status of our building as a whole. He offers nuanced, detailed responses. Never cookie cutter!

Will Fulgueras

Verifying a scheduled water shut off today and John was very helpful.

Nicole Fucoy

EJF has good Customer Service. When people call in for inquiry, they are re-directed to their proper point of contact. They do not waste time. Highly recommended! They won't be in the business for this long if they aren't one of the best Property Management Company out there.

Linda Sartori

They have taken care of all residential tenants in a very efficient and timely way. They have taken very good care of the facility over the years. I recommend them to any one who is looking for a good property management company.We have appreciated the very good care Mr Stuart Vaughn has provided us over many years. He is very dedicated and responsive.

Matt Southmayd

I was Vice President of a 22 unit building in DC and we had EJF working with us as our Commercial Real Estate Partner. Not only did we have support of thier team on a day to day basis, but Matthew and Peter Greeves who founded the business both had personal relationships with our board. They took the time to make sure that we were well cared for and that they delivered on our business needs. I would recommend them without hesitation!

Matthew Boylan

Working with EJF Real Estate is truly a pleasure. From property managers to service techs, the EJF team has always been extremely responsive and attentive to the smallest detail. It is clear EJF makes Customer Service a top priority!

Charles Biggio

John gave me quick and competent service.

Andrew Zimdahl

My firm works with several property management companies in the DMV area. Among them, EJF stands out as a gold star for their customer satisfaction, knowledge of the industry, and level of communication. My main POC is Mark Hawkins and he's been an awesome partner for our team!

Nnaemeka Chukwudebe

Isreal was very helpful today in resolving my issue. He provided prompt service and called me back with a resolution. I definitely appreciated his efforts.

Brooke Markley

Tom Zorc of EJF recently worked as my agent in the sale of my DC condo. Despite living in Colorado, there was no reason for me to travel to DC during any part of the process. Tom was excellent at communicating along the way. He worked with me to hire and oversee contractors for painting and other small repairs and answered every single question I had regarding all the documents related to the sale. The condo was under contract at asking price in five days and remote closing went superbly smooth. I couldn't have asked for a better experience.

Khadijah Anderson

John Cavanaugh is one of the best portfolio managers in the business. He responds quickly to requests and gets things done at lighting fast speed. He's kind, honest, hard-working, reliable and very knowledgeable about property management. If you are looking for someone to manage your condo association, ask for John, he's the best guy for the job!

Joan Prince

Rea walked me through something on my account and was patient and polite:,)

Rachael Wilcox

My experience working with EJF has been very positive as a property owner. The team - James, Ariel and Hai - have been responsive, proactive and courteous throughout the process of transitioning from my current renter to a new one.

rad cat

My review is specifically a shout out EJF property manager Sheilla. She is an amazing person and property manager. I've had the pleasure of working with her as a tenant for more than 3+ years. She's really attentive, kind, and reasonable. We recently had our hot water heater break over a long vacation weekend. We were concerned that we would be without hot water for a few days. But Sheilla worked quickly to get it addressed. She goes the extra mile at EJF.

anna lee

Denis was an awesome help and need a raise, took my anger very nicely and did his job as an customer service rep

Catherine Hooper

I leased a property at 1340 Wallach Place NW from Patrick Reardon and couldn't have asked for a better leasing agent or agency. Once I had decided to lease the house, the process went incredibly smoothly. I needed to move in a short amount of time and they removed a lot of the stress that comes with that. Throughout the year I lived there, I never felt like I couldn't call or email EJF with questions or concerns. The online payment and maintenance request system worked really well, and every time I submitted a maintenance need, someone would get back to me within hours, if not minutes. When I needed to move out for a cross-country move, they were incredibly understanding and Patrick really helped me feel at ease about the moving out process. All in all, a very pleasurable experience and I would recommend EJF to anyone looking to lease in DC!

Megan Schug

Everyone at EJF was professional, efficient, and exceeded expectations. They helped us move from touring the rental property to answering questions to applying and signing a lease all within the span of four days, which was a huge relief.

hugo vasquez

Aaron did an excellent job resolving my need in just 5 minutes. Thanks!

Toni Ghazi

Well... how can ANYONE convey such message without experiencing it. James was ABSOLUTELY without a shadow of a doubt, INCREDIBLE!!! His professionalism, mannerisms, speed to respond, his intelligence, his diplomatic approach is JUST one of a kind. As a Real Estate Agent and I have interacted with SO many agents, James TRULY embodies the epitome of a HIGH-CALIBER agent - Not only that, he REALLY cares, knows that time is valuable for everyone, is very respectful and in an fast-paces & competitive environment such as DC - this is KEY!!!! I am EXTREMELY proud to call James a colleague & a friend. I would conduct business with him as long as I am alive. Go James!!! You were AMAZING!!!

Rose Engelland

Irene was very helpful. Clear, patient and efficient!!

Susan Anand

David Sabih who works for EJF was very helpful to us today with our condo. He was professional, efficient and thorough regarding my request to check on things, and took the time to call and give me a report.

Gloria T Young

Myla was very patient and helped resolve my issues today. I had problems signing into the system and needed to change my password. Myla stayed with me and guided me through the process, although I was becoming very frustrated. She was very professional to the end.

Sally Fasman

We have found Rebecca Clark, our EJF property manager, to be understanding, responsive, and a delight to work with. She replies promptly to emails with the precise information we asked for. We are also pleased with the monthly financial reports and the monthly financial summaries.

Chloe Bellwoar

I've been with EJF for over a year now and the property management service has been attentive and helpful! Sonia Ahmed and Vincent Valladores in particular have gone above and beyond to ensure that we are comfortable and treated fairly.

Juan Carbonell

The representative that I dealt with over the phone was very gracious , helpful and friendly and she answered all my questions with expertise on her voice and made sure the policies were followed .Her name was Irene and I’m thankful I was able to speak with her …Mondays are tough but she was calm and collected.

Helen Ryan

Israel was super helpful and guided me through the account change I had to make even though I did not have my computer on hand. Super efficient and helpful. Transaction completed thank you Israel! Woot!

Camelia Minoiu

Esdras was really helpful with updating my information in the online portal. He was very courteous, effective, and professional.

Nick LaGarde

I switched from another property management firm to EJF. The service difference is incredible. I found EJF responsive and able to get things done. They manage the property, navigate DC regulations and find the right tenant for the property. I would consider another property in DC to have EJF run that one too.

Erich Renken

I looked up EJF on Yelp after I had signed a lease and I was terrified of what would happen over the next year. Honestly, though, it's been fine. They've been easy to get in touch with and they've solved any issues that have arisen. I never had anyone barge into my apartment. They've been a fine management company.

andrew lasky

Since our building changed to this management company, our new onsite property managers Toria and Karen have taken the level of service we receive to new and unprecedented heights. I have been in this building a long time and we have never enjoyed this kind of service. They are friendly, extremely competent, and contribute to a sense of community in our condominium we have not enjoyed in my time here. I am grateful for their presence!!

Anders Group

Our group has been in the business for over 15 years and this rental transaction has been a wonderful one. Our clients experienced a very smooth transaction. James went above and beyond. We strongly recommend working with James and his team.

Marsh Renwanz

David Orr is absolutely FANTASTIC. When I come to pay my rent each month, he is incredibly nice, helpful and efficient. If he does not know the answer to a question (which is very rare) he finds out in seconds. I look forward to seeing him each month. He is an amazing asset for EJF.

C Helm

The only bright spot at EJF is their INCREDIBLE receptionist, the rest of it was pretty much a $h!t show! David is kind, caring, and goes above and beyond in everything he does. I appreciate all of his help from the bottom of my cold hard heart. :) I won't get into the details, but during a horrible situation, he was the only one who actually made things happen. I can't state in words how much I appreciate all he did. What a fabulous human being. PS -- Even with David's fabulousness, I can only give EJF 3 stars.

Jimmy Campbell

We closed on our condo sale last week. Tom did a heck of a job, selling the property quickly and well above asking price. I am thankful for all their hard work over the years. They kept my property as stress free as possible, and always found quality tenants in a timely manner. If I ever end up in the DC area again EJF will be the first place I go for real estate needs.

ray orley

EJF Real Estate Services did a very fine job of finding a tenant for the studio apartment in Foggy Bottom that I own.The previous tenant, who had lived in the apartment for several years, vacated without a great deal of notice and well out of the summer cycle, when GW students are looking for housing for the fall. EJF found me a tenant at a good rent and quite quickly--and also on a six-month lease, as I had requested. That should mean that the property will be back on the rental market during the peak summer cycle.

Barbara Pisarra

Glaiza was most professional, patient and knowledgeable.

Theresa Jay

It was a great experience. John was very helpful.

casey silva

Ejf came through during an emergency. Mark had a plumber out at 2am on a Saturday night. Saved my unit from becoming a mess. They're always helpful and responsive. Would recommend with no issues.

Rafael Bello

Kudos to EJF for having people like Mr. Valladores!. I am a representative of a Corporate Client and requiring support for my end-of-year Audit. Mister V. needed all of 10 minutes to provide me explanations and email me supporting documents that I really expected would take days to produce. My best to all the Team.

Teresa Kettelkamp

Dear Conrad and Matthew, I must share with you both what a terrific professional job Barbara has done regarding an issue involving my parking space which I lease. She was patient and dealt with a very difficult person with calmness and persistence. And was successful! I could not have been more pleased and want you both to know what a great job she did. Teresa Kettelkamp

Ray Cusano

Glaiza was very focused on assisting me with my billing information and getting me set up on the portal. She was very knowledgeable and a true dedicated professional

Angela Murgola

Patient person Myla. She helped me and went out of her way to make sure I got the info I needed. I not to up on tech today and she guided me through everything. She made sure I was ok with everything. Angela Murgola. 606 and 64 p Griffin

Mary Ann

Very helpful in walking me through the process of changing payment sources.

Lizbet Boroughs

Alex Alvarez - great customer service! Thanks Alex for your time and persistence in solving a system glitch that erroneously charged me a late fee. You were polite, patient and tenacious in making sure the glitch was actually solved and wouldn't happen again.

anthony Walker

Always great response from the front line people in the office.Extremely helpful.

Owen McCreight

I bought my home 8 months ago through Pat Reardon at EJF, with the help of his manager Tom Zorc. They were very prompt and professional throughout the whole process. When I contacted him to look at the house, Pat was sick and the weather was frigid. But because there were already multiple offers on the table, he immediately arranged a showing for me and we wrote up the offer that night (on a Sunday no less). The following day my offer was chosen. If he had waited, I wouldn't have gotten the house. Highly recommended.

Jackie Hyatt

I just want to say that my experience,on the phone with representatives Israel, was wonderful and helpful he walked me through the process without any problem,I of to say he was phenomenal.

pheabe morris

We have had to deal with EJF since 2011 but only recently had Shelly as our contact and she is fantastic, responsive, considerate and very professional. We will keep our business with the company, Shelly is such an asset to them

Shawn Karimian

John was wonderful on this call, very curtious, considerate and responsive

Richie Shumway

From a contractor standpoint, EJF Real Estate Services are great to deal with. The property managers are accessible, responsive, and helpful in getting information from their customers.

Gladys Boggs

Good Afternoon, I would like to thank John for his help.

Donnie Shaw

Ejf's Property Manager Amanda Diez is Ejf's "Queen of Follow Through." My experience with Ms. Amanda has been positive over the years I've sought her help. She is diligent in answering her emails and voicemails. Working with real estate issues can be difficult. Ms. is just the therapist one needs in the real estate business. Thank you Amanda for the Ritz Carlton follow through! Sincerely meant, Donnie S.

hey itspatricklee

Happy to be making my new home with EJF and pleasantly surprised to a part of a rich, and fitting, history of community, service, diversity, and inclusion. Everyone on the team is already making me feel at home even before moving in. Here's to a new adventure!

Patrick O'Connor

We rented a property in Glover Park from Patrick Reardon and have had nothing but a positive experience. Patrick was very accommodating and went out of his way to show my roommates and I the property late one night. We quickly signed on and were moved in within a few weeks. The realtors, property managers, and maintenance staff are very responsive with even the slightest issue. If you are considering renting or purchasing a property with EJF, especially from Patrick Reardon, you will not be disappointed!

Casey Paskus

Jazmin Cabrera answered all of my questions about documentation I needed to change occupancy with EJF! My housemates and I had a tricky situation with an incoming tenant, and Jazmin handled it with care and sensitivity so that everyone ended up happy. Thanks Jazmin!

Priyanka Chaturvedi

John was very diligent and helpful in answering my queries.

Anne Bennett

EJF has been quick to respond in the short time we've had a relationship. Their contractors get to the property and render an evaluation within hours.

C T

Isreal was very patient and thoughtful in assisting me with a technical issue pertaining to my account. A very valuable member of the team indeed! Thank you soo much!!

claudia ortiz

i have some strong work experience that will help me with this job

Bruce Robins

The person I talked with was very helpful and solved my problem about the condo maintenance fee promptly. BCR

Lisa Rossini

Yoko Yoshida was very responsive and professional. She solved a nagging ssue I had been having with my account for months in just a few minutes. Thank you Yoko!

Mark Levitt

It has a been a pleasure working with EJF and in particular Rebecca Clark. She has been a pleasure to work for, and with. She also has worked with me on several issues and projects, and is always there to help me in any capacity whenever necessary.

Stacey Thayer

Tom Zorc is incredible. I sold my condo while living out of state and the process went extremely smoothly, thanks to his hard work. Tom is professional, the definition of responsive, and thorough.

Claude Martin

Ms. Glaiza was a very helpful and knowledgeable employee. She was very pleasant and patient with me. She answered all my questions. Thanks again Ms. Glaiza. Claude Martin

Megan Worthington

I had a clogged shower and Moe Bordeos was super responsive and the man they sent was very kind and efficient. Thank you!

Elena Lozina

EJF consistently provides a seamless experience for us and is a pleasure to work with. James is always very responsive and accommodating!

Natalia Lakiza

Shelley, My EJF phone assistant was extremely knowledgeable, professional and friendly. All my concerns have been resolved in 5 min. Thank you!

D D

John was professional, courteous, and polite.

Thomas Kelly IV

John and EJF team were very helpful

Mike Jannini

Yoko Yoshida is extremely knowledgeable, professional, and responsive. EJF is fortunate to have her serving their clients.

Christian Hakala

Very helpful in setting up access to the portal!

Lem Walker

Excellent customer service from staff member REA.

Jessie Rabinowitz

John was extremely helpful and patient.

Lillian Curry

Very good professional service. On tome and efficient.

DanyFleurisse Rnd

Best Quality of professionalism. The agent Mr Marco Francisco helped my case with perfection.It was Quick ad effective and I was able to resolve my inquiries.

olivia hanna

Yoko is the best agent who helped me right away with nice attitude. She is very nice and easy to deal with.

Gonzalo Palacios

The questions regarding options for payment were resolved quickly and professionally. Ms. Yoko was patient and able to resolve all issues.

Javier Walton

EJF Real Estate really does deserve the City Paper's "Best of DC" designation for Property Management Companies. They have a great system!

Cris Bell

The team at EJF are great and constantly trying to improve and make the property management industry a better place for tenants, vendors, owners, and other management companies. Thank you for the effort.

Elena Ianchovichina

We are very happy with the work of Tom Zorc, Patrick Reardon, and Ariel Castillo. It was a pleasure to work with them again on finding and purchasing a property, getting it ready and finally renting it to tenants.

Scott Wolf

If you are interested in management in the DC area I highly recommend EJF. They operate with integrity and honesty. Their staff works very hard to provide a positive experience for all their clients. You will not be disappointed

MADELINE DELISLE

I would like to express my gratitude to customer service agent IRENE who reassured me about my concerns over payments due from my account during the transition to my new bank.

Edward Bishop

Shelley is very attentive and efficient at solving issues and directing people to recieve the best outcomes. She is an asset to the organization!

Anthony Travieso

💯 Having Moe Bordeos assist was a pleasure …

Will Duggan

Patrick Reardon helped me put in an application for the housing cooperative that I currently live in. The location is amazing! And the costs are within my means. Now I feel like I have a stake in this city. Thanks Pat!

Peter Greeves

EJF is the best association management company in DC!

gloria adams

Israel was very helpful to me I really appreciate that he help me out and he was very professional and Responsive. Thank you from Ms. Gloria Adams.

Jay

The rental application is super easy and incredibly fast! Highly recommend EJF.

Lindsay Bishop

Rea was helpful in resolving my problem!

Kelly Nelson

Riva was great to work with!

Erin Ennis

I worked with James Rice about a recent rental. He was helpful and quick to reply whenever I had questions. A very positive experience.

Diane Palmer

Moe was super responsive. Thank you!

Cyrus Abrahim

James Rice was very communicative and fast. Smooth transaction. Would be a pleasure to work with him again.

Laura Wackett

EJF Real Estate Services is great! Their team is knowledgeable, efficient, professional and friendly.

Karim Kari

Just had a phone conversation with Shelly and she was really helpful. She went above and beyond to get our issue fixed. Thanks a lot Shelly.

carol morgan

john was helpful and tactful.

Lauren Doyle

EJF is a great place to work. Family run company with tons of experience in the DC Metro market.

Cyril Flerov

Very streamlined and professional experience of renting in Washington DC. James R. has been very responsive and supportive.

Lynn Johnson

I have been very pleased with the service provided and all request for service has been rendered quickly. I love the response to request and how easy the process when you need something repaired or looked at.

Gabriela Silvani Antonelli

Israel promptly resolved my request and even went above and beyond by providing additional guidance that was super helpful. Thanks!

gt e

Thanks Israel for helping me resolve my issue so quickly! You were awesome, keep up the great work!

Thomas S. Lee

Great customer service!

Orion Yeandel

very responsive and solved the problem quickly.

Zatha Aiken

Dennis from EJF (case #XN679007) was excellent in responding to our questions and assisting. Quick turnaround. Genuine care. Thank you.

Aurora Montoya

Mss, Yoko Yoshida, was very efficient and nice. She help me a lot with my On line account Thank

Viola Collier

Dennis provided exemplary customer service & was focused on the task.

Natasha Dombrovskaya

Yoko Yoshida was very professional in helping me resolve my problem and I appreciate your assistance a great deal.

D Russell

Yoko was an amazing customer service agent. Save me for screaming. LOL

Patricia Bonds

David answered my prayer today! He was the greatest help to me and has given my week a DYNAMIC START!!!👌THANK YOU DAVID!!!! …

Brandi Ford

David at the front desk is super friendly and helpful! He went above and beyond to help me find my new home.

Pedro el Filosofo (El Filo Cubano)

very professional staff. they respond in a speedy manner to any issues that you may have in the property.. I appreciate the service.

John McCrea

very knowledgeable and helpful.

Barbara Meade

My;s was absolutely wonderful. Great customer service

Kristiina Helenius

Excellent and prompt service by Nikki Rivera. Highly recommend.

Cynthia Tolliver

John was wonderful!

Raleigh Burch

Israel was very helpful & professional. Thank you...

Ed Pugh

Tiffany is a great property manager. Very responsive.

danial dalaei

Best customer service.

Shahin Hassanzadeh

very courteous, knowledgeable and patient.

Robert “Bo” Stearman

Really easy. Great experience. Responsive, professional and great.

Virtual Account

Love the quick response of their maintenance team! -Nikki

Gloria Lane

Israel was very courteous and helpful

natasha peterson

Quick, caring response to our air conditioning problem. Thank you, Team EJF!

Raphiel Hampton

Great business, always enjoyed working with you.

Rasel Ali

They were very helpful when I called for assistance,

Richard Wentworth

Alex was very helpful and efficient in answering my inquiry.

Cali Escario

Great experience!

Ramesh Sapkota

Great Customer Services.

Nick P

David at the front I’d very helpful,

K Mat

Denis was very helpful!

Robert L Presley Jr.

Very Professional /David

Joy Gebre-Medhin

Efficient services!

Geo Yatco

May, Mia, and James were very helpful and responsive throughout the whole application and leasing process. The property they helped me lease is wonderful!

Lawrence Camp

Customer service was excellent! The contact I spoke with was extremely helpful

Joe K

John picked up the phone after 2 rings, and just as quickly I was a happy customer and on my way. What I thought was a potential problem was explained. All good. Thanks

Bridge McDowell

Excellent and responsive actions to address my concerns and friendly and professional customer service from John.

Lorenley Baez

FINALLY someone with excellent customer service -- friendly, upbeat, and helpful! All people should be like John!

Sreejith Kumar

Super easy process! Self-touring the apartment was very straightforward and May was very helpful and responsive getting everything set up for applying!

Santos m Quinteros

I had a good experience in this company with my bormeo EJF Real

Torres Torres

Excellent, they have a very good team. And very good service. The customer needs help in Spanish and soon someone helped me answer my questions very quickly, thanks

Emperatriz Gamero

Quick response and good service.

Ashley Finke

Anne Gaestel

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