Reviews of Port Property. (Real Estate Agency) in Portland (Maine).

Port Property

292 Reviews

226 Comments

Real estate agency

Property management company

82 Hanover St #5, Portland, ME 04101, United States

Description

Information of Port Property, Real estate agency in Portland (Maine)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Port Property

Reviews of Port Property

Adelia Camden

Just spent a little over 5 years with Port Property renting at 2 different locations. Overall, a great rental experience. Staff is available and willing to help. Garrett and Charlie were super helpful during our move out experience.

Ryan Thomas

I have rented from various property management groups in different states and some of these companies have been extremely unprofessional and dishonest. However, Port Property Management is definitely not one of them. Out of all of the property rental companies I have been a tenant for, I can honestly say Port Property has been the best in Maine. They are extremely professional and respectful. From the start, they put zero pressure on having me sign a lease agreement. I asked to see several apartments in the same building without complaint. They are upfront, without any hidden fees or misleading information. They were very helpful right up to the end of my lease. I am more than happy to have rented from this company and would be more than happy to rent from them in the future.

Jenna Wolfinger

Port Prop went above and beyond for me. I signed into a lease and a week later had issues within the building that conflicted with my career. This wasn’t really Port Prop’s issue but they immediately accommodated my problem and offered me a variety of reasonable options. I feel like they treated me with kindness and patience despite me completely freaking out. On top of that, Port Prop offers easy communication via email and online payment. They hold contests and raffles and their apartments really are well maintained. I don’t care what anyone says- they do a great job and I’m really surprised how at home and personable it feels in their office despite the fact that they own half of Portland, Maine. Glad to be here :) updates with pics of the new place to follow cause it’s so damn gorgeous! -Jenna Wolfinger

A H

Lovely apartment, great experience. I was a tenant for many years (Sept 2016 to Mar 2022), and only moved because I decided to purchase a home. Port Property manages with courtesy and professionalism, and always addresses questions/concerns in a timely manner. Awesome maintenance team as well. Nothing but good things to say. Highly recommend.

Brandt Scott

One of the best apartment rental experiences I've ever had! I've rented places in several cities and I couldn't be happier with how Port Property manages their units. Specifically, I highly recommend their rentals at Mill Creek Apartments in South Portland! All of their staff is responsive and helpful whenever I call, as well as very understanding. With these crazy rental prices in the Portland area, Port Property is the only reasonable option I've ever seen. Highly highly recommend, but their units rent like hot cakes so get em quick!

Dennis B

During the initial moving phase, my girlfriend and I werent sure what to make of Port Property. Now that we have been renting with them for a year, we have only great things to say about the company. Their strongest advantage is price point. They have beautiful apartments at a reasonable price. My only complaint are that their dryers are extremely subpar (typically a double cycle). Also, open window rules are slightly discouraging. Besides these minor details, we would recommend them to anyone.

David Cordaro

Port Property Management has been great to rent from. I've lived in my apartment for 2 years and just renewed the lease for a third. The apartment is clean and well maintained, as are the common areas and grounds outside the apartment. Maintenance has always been very responsive when needed, and the staff in the office are friendly and helpful. It's also very convenient to be able to pay rent online. As long as I continue to rent in Portland, I hope to continue to rent from Port Property Management.

Jennifer McCutchen

I had an extremely positive experience renting from Port Property Management. The staff (especially Charlie and Kelly) was highly responsive and easy to communicate with. Maintenance issues were always taken care of quickly and professionally. The building common areas were always clean. I also appreciated the sight-unseen rental option (even before COVID). I would absolutely recommend renting from Port Prop Management.

Ryan Taylor

Port Property Management is great! I've been living in my apartment for about 4 years now and it's been great here! Have nice view and daylight in my apartment. I also like that it's easy to pay rent online or submit maintenance issues. Maintenance is always on top of things when there are issues in the building. Building is always kept nice and clean. Customer service is great with Port Property Management. They may be a little strict with the rules, but if they weren't, there would be much more abuse from tenants. All in all, Port Property Management is great to rent from and you'll get great customer service along with a wide selection of great apartments to rent.

David Blais

I moved from another large building in town to the Lafayette through Port Property management and the change was paramount and instantly noticed. They allowed dogs and even meet the dog to ensure their behavior matches the community standard for other dogs, they actually had a coin machine in the laundry room (you don't notice how convenient this is until you've gone without) and the management and staff are extremely friendly and responsive while maintaining a professional behavior. Their systems are modern and the property manager Mary is the best. Highly recommend anyone rent with them, zero negative feedback

John Michael

I’ve rented at two different properties through Port Property Mgt. The apartments were well maintained and priced fairly. The property manager who handled these apartments, Mary Hayward, was particularly helpful and would always communicate and quickly handle any issue that would arise. I would recommend Port Property for anyone looking for a rental in the Portland area.

Elizabeth Aragona

I moved to Portland from New Jersey last summer and Port Property Management (specifically, Lindsay Cannon) has really helped to make it a smooth transition. They have been very responsive and a pleasure to communicate with. I live in the Hiawatha and the maintenance man, Jason, has been very quick and efficient whenever I’ve needed something checked inside my apartment. I’ve been really pleased with my living experience at the Hiawatha and I think Port Property Management has done a great job making the tenants feel at home. Everyone has been so friendly and welcoming! I highly recommend renting through Port Property Management if you like dealing with professionals. And they’re extremely pet friendly which is a huge plus!!!

Carle Hildreth (Captain Carle)

We enjoyed our year renting from Port Property Management and working with Erin, Jason, Mary and Danielle as our management team. Our space and all the public spaces in the building were clean and well maintained. Communication with management was always clear and prompt. No issues receiving our deposit back after moving out. We would not hesitate to rent an apartment at the Hiawatha building again!

J S

I've had a positive experience with Port Property. It was easy to schedule multiple apartment viewings in one day, which was important because I was moving from another state. Each of the 4 apartments I was shown was well cared for, updated and clean. I like that their listings are thorough and describe all of the amenities plus a little bit about the neighborhood and parking options. I was also impressed with the staff who was professional and friendly. The apartment I chose is fantastic. I had a minor issue with my lock during the first week I was there and the maintenance staff took care of it within hours of my reporting.

Will Wheeler

We moved to Portland from out of state and working with Port Property Management made the apartment search so much easier; we were able to see multiple apartments with the same expectations regarding pet policies, etc. Our apartment was super clean when we moved in and the very few maintenance issues we've had were responded to promptly. It's also been very reassuring to have a detailed lease and clear expectations and responsibilities. Everyone we've spoken with at the office has been so friendly and polite; we've been nothing but happy with our apartment!

Hannah McFadden

Port Property Management makes everything about apartment living so easy. Having moved to Portland from out of state, they were hands down the most accommodating to my apartment search. With tons of different locations and flexible scheduling it only took me one trip to find my new home. Having lived in one of their buildings for almost 2 years now, they have exceeded expectations. The building is always in beautiful condition, common spaces are clean, and maintenance service requests are always answered quickly. Also, they are truly pet friendly which is a huge plus!

Andrew J Agati

My girlfriend and I have really enjoyed renting from Port Property. After having rented in New York City for nearly a decade this has been a breath of fresh air. The rental process was seamless and overall painless. The property is well maintained and nicely equipped. Management is easy to reach and readily available should you have any issues. We've had one or two minor issues and they were handled quickly. I once sent an email to management and maintenance was knocking on my door within 10 minutes. That's good service! I highly recommend Port Property if you are looking to rent in the Portland area.

Kristina

My husband and I have lived in the Hiawatha in Portland, ME for about a year and are very happy with our experience here. The building is in a great location in the city, within easy walking distance of the beach and the Old Port area. All of the common areas, including the hallways and the gym, are kept very clean, and you can tell that management cares about the atmosphere and upkeep of the building. Port Property Management is very easy to get in contact with should you have any questions or concerns. They respond quickly to emails and are always friendly. The apartment itself is nice and new, with clean kitchens, nice cabinets, and convenient laminate wood flooring. There's also a washer and dryer, as well as big windows that provide lots of light. At least where we live, we hardly hear our neighbors. We’ll be sad to move, because living here has been a great pleasure.

Melissa Winne

I have greatly enjoyed living at my Port Property Management apartment! The rental office is friendly and quick to answer questions. Their maintenance team is very responsive and have fixed minor issues with the apartment quickly, sometimes in the same day the request is submitted. Appliances were brand new and the grounds are kept clean and beautiful, with quick snow removal in the winter. Would highly recommend their MacArthur Garden apartment complex to anyone looking to live in Portland on the amazing East End!

Evening Dupre

Port Property Management has been excellent to rent an apartment through. I moved to Portland from out of state and the people who I worked with were wonderful with getting me a great apartment. The apartment was completed refurbished prior to my occupancy and it was beautifully redone (hardwood floors, granite kitchen, deep kitchen sink etc). They are quick to respond to maintenance requests and the staff that I meet that are working in the building are always friendly and helpful. I would recommend them as a great property management company for anyone looking to move to Portland Maine.

Taylor Cairns

I have been very pleased with my experience as a Port Property Management renter in South Portland. The space offered is great, and is in a fantastic location. The company itself is hard working and accommodating when it comes to changes or problems. My only critique is I believe the majority of the places listed with this site are overpriced considering the amenities listed for some places. If they dropped $100-$200 for pretty much every apartment I would say it's well worth every penny. Regardless, the company is very responsive, easy to communicate with, and fantastic at reaching out with changes.

Eliza Lopes

I've been renting from Port Property for the past year. At first I was very tentative to rent from a management company but I'm really glad I did. My apartment is really nice and super affordable compared to the rest of Portland rentals. I feel lucky I found it when I did. Also if there are any issues ever they are super responsive and helpful. I also love the online payment option. It make paying rent super easy and fast. Thanks PPM!

Chris Gagne

I have been renting through Port Prop for almost a year. Very responsive and polite staff at the office and my apartment has had almost zero maintenance issues the entire time. When I had an issue with my deadbolt back in January, maintenance staff came out the very next day and fixed it promptly. Most of their apartments are also pet-friendly, which is a huge plus for many tenants with dogs and cats. Highly recommend!

S McD

I have had a wonderful experience with Port Property. They were quick to respond and very helpful when I was looking for an apartment. Leasing agents were quick to reply to my emails, sending more pictures of the unit and answering my many questions. I have been living in a Port Property apartment for 9 months now and have loved my apartment. It was entirely new, remodeled and clean when I moved in and maintenance has been prompt and professional when needed. Apartment is priced well for the size. Love my apartment and would definitely recommend! Thanks!

Dawn Gross

I am a fairly new Tenant and each time I’ve had any phone communication with the office I’ve been super impressed with the helpful office staff of Port Properties extremely kind and Professional... This form of Customer Service is a rarity these days?Today I had the pleasure of speaking with Michael, I believe he said he is new to the family of Port Properties? Anyway he was very willing and eager to help his phone mannerism perfection and a asset to your fast growing Company. I once was a property office manager for East End Corp and my boss Steve Whittier encouraged my move here saying “Port Properties are top notch I encourage you to take the place available? He was spot on. Nothing is perfection renting but they care, their kind, not one unprofessional person I’ve had contact with! Thank you to all at port Properties so much! Oh I can’t forget the kind and helpful Property Manager Gino he’s a delight as well so kudos to him ! Sincerely Dawn

Jennifer Doyle

Being a tenant of Port Property Management has been a great experience in the 3 or so years we have been renting from then. What I want to highlight is how quickly we get a response to any maintenance request that may come up - the system is so easy and the service is prompt. From the beginning when we first signed our lease to renewing each year, it has been a pleasure to have PPM work with us and they are so helpful in answering questions as well. I recommend them for sure!

Emma Cressey

Renting from Port Property has been great. When I was looking for an apartment, I was able to look at a few on one day and found the perfect one. The application process was smooth and quick, and I have enjoyed living in my apartment. The building is well kept and any time I have had to submit a maintenance request, it was completed within a few hours. I went from living in a college apartment complex to here, and talking to management and sorting out questions is 10x easier with PPM. The staff is helpful and considerate. Tenant responsibilities are laid out in your lease, and while there are rules, they are there for a reason and only create a better living environment. I'm glad I'm renting through them!

Katherine Stebbins

Renting from Port Property Management has been nothing but easy. The apartment was very clean/move in ready which made our transition seamless! We've needed assistance with a few things over the last year and their customer service has been kind/considerate and more importantly efficient. They offer a wide variety of apartments in various price ranges/styles so if you are moving to Portland I highly recommend checking out what they have to offer.

Jaron Call

I have been renting with Port Property for one year thus far, and have re-signed my lease with them for another’s year! Every employee I’ve encountered, maintenance included, have been incredibly nice and useful, who truly listen and work to help in any way they possibly can. The apartment is newly furnished, large for what it is, and includes everything need for a very comfortable life here in Portland. I absolutely recommend renting with Port Property if you’re moving to Portland. You will not be disappointed!

Zachariah

My wife and I have been renting from Port Property Management for about a year and a half now. We've nothing but good things to say. We were a little hesitant initially to rent from a property management company but we are very glad we went with Port Property. Every employee I've encountered is very kind and helpful, especially the maintenance workers. The couple times we've need to call maintenance, they showed up in a timely manner. Their prices are fair and pretty competitive for Portland considering all the rapidly rising rent prices in the area. Definitely recommend these guys for some of the best deals on Portland apartments.

Caroline Brown

I have had a very pleasant experience living in an apartment managed by PPM. While I have had a handful of maintenance issues (I live in an old building downtown), the response to these problems has been very fast, accommodating, and friendly. Everyone with whom I have communicated has been helpful and polite, which is something I always appreciate! On top of that, my apartment is great! I love my different, eclectic space. I would highly recommend Port Property Management if you're looking for a place to live in Portland!

Kate Cordaro

I have rented with Port Prop since relocating to Portland two years ago, and it's been a very smooth experience. We love our apartment, and common spaces are always clean and well maintained. The grounds are cleared and impeccable after every winter storm (or even a little icing), which is no small feat in Portland and something I really appreciate! We haven't had many maintenance issues (itself a good thing) but when they have arisen issues have always been dealt with promptly.

Abby Carney

As a new- to -the -area renter, my experience with Port Property Management has been great. They are super responsive to maintenance requests or other questions I have about the property, paying rent online is also super helpful, and I love that my building is pet-friendly, something a little hard to find these days. All the staff I have dealt with have been very professional and friendly. My apartment was spotless and clean upon move in and the common areas and outside grounds are also well-kept, I feel safe and taken care of!

Allison Hodge

Port Property has been a great place to rent through! They are friendly and maintenance is quick to respond! Their locations and prices are fantastic and having heat/hot water included takes the stress out of renting. I love all of the modern updates and having access to a washer and dryer! Finding a nice pet friendly apartment in Portland isn’t always easy but Port Property made it possible! Thank you!

Tania Maynetto

I moved to Portland from across the country last year and was trying to find a place to live without really knowing the area. After extensive research and apartment searching, I decided to check out Port Property Management. They were very accommodating and helped with my various apartment searches and questions. I have now been living in one of their buildings for almost a year now and they have been great overall. The maintenance service requests are always answered quickly and the staff is friendly and helpful. The fact that they are pet friendly is also great!

Hana Firestone

I have rented from Port Property Management for about 10 years and they have been nothing but professional and reliable. The staff always got back to me promptly if I had questions and the maintenance crew always responded right away if I had a minor fix needed. Fred was our favorite maintenance worker because he was always super friendly and our bird loved to perch on his shoulder. I have stayed with this company for so long because of the people- Charlie, Danielle, Amber and so many others to name have felt like family. Also, I have lived in many of their units and at different locations and they are always clean and bright. I truly can’t say enough of what a wonderful experience I had with this company. An added bonus was that they allowed our birds which many properties wouldn’t allow as pets. I highly recommend Port Property to anyone looking for a trusting company to rent from. Trust me that you won’t find a better place and won’t be disappointed 🙂🦜🥰

Andrew Walter

Settling into a new city can be tough and after searching for most of last summer for places to rent in a town we knew we wanted to settle in, we found it very easy to work with Port Property. We have a quiet, well behaved, non shedding dog and nobody would rent to us. Port Property met with us and our dog, saw how great he was and then we sorted through a list of places that fit our budget. We were able to choose from several places that we would be comfortable with. I have found their communication to be clear and timely, our maintenance requests have been addressed quickly, and their online portal for rent payments has been super easy to use.

Megan Cenicola

My husband, dog and I have lived in a great apartment located in the West End of Portland, ME that is managed by Port Property. We have been there for almost 2 years. We were relocating from California and they made the transition to our new home very easy and convenient, even with a co-signer. A wonderful neighborhood to live in and with a great management company, the experience is even better. They are very pet friendly and make a great effort to fix or correct any maintenance or building issues. The rent has remained the same which is fabulous and continues to make living in our favorite neighborhood affordable. Washer/dryer in the unit is great too!

Hanna Thumser

I have been renting with Port Property Management for a year now and I have nothing but good things to say! All the staff I have interacted with are very pleasant and professional. Whenever I have questions or concerns, they respond promptly and are very helpful. The apartment building is clean and well kept. Along with this, maintenance requests are responded to in a timely manner.

Liz Pettengill

I have lived in a Port Property owned apartment for over two years. Not only am I impressed by the quality of the apartment I live in, the location and the affordability (something becoming more and more hard to find in Portland as a working professional with student loan debts to pay off), but their staff are always very friendly and prompt when there is a need within the building. I recommended a friend to Port Property about a year ago and she was very happy with her experience as well. I would certainly recommend renting with them to others.

Alexandra Munteanu

Port Property has been so great to rent through! My apartment, located right downtown, is so reasonably priced and incredibly close to the Old Port. I know I can always count on timely maintenance and the staff at PPM is always friendly and definitely care for their renters. As a new Mainer, I am thrilled to call this beautiful city home and I wouldn't have been able to make such a smooth transition into new living without the help of Port Property.

Eric Cressey

Renting from Port Property has been great so far. The application process was smooth and quick, and we knew we had the apartment within a day. The building is well kept and our apartment was clean upon move in. The staff of PPM is helpful and considerate. I'm glad to be renting from a company that provided great pictures of apartments before move in, and helped us find the best fit.

Laura Lockwood

I've always avoided property management companies because I've heard horror stories about poor communication, issues with apartments not getting resolved for months, and inflexibility on lease terms and allowances, not to mention the fact that they never allow pets and I have a 65-pound Bernese Mountain Dog. Port Property is a completely different experience. From the very start of my apartment search, they were responsive and helpful. I brought my dog in for an approval interview expecting to be grilled and was instead greeted with love and a simple questionnaire addendum for my lease. Since moving in, I've had a couple run-of-the-mill questions or issues to resolve and I've never waited more than a couple hours to get it sorted out. I'm super impressed and I plan to stick with Port Property Management as long as I rent in Portland.

Sarah Walter

Good pet friendly property management company. After moving from out of state it was difficult to find a landlord or apartment that was welcoming to big dogs, despite the fact that we have a well behaved poodle mix with references. Port Property made looking at several properties in one day easy during the search process and was responsive to phone calls and emails. As a tenant, I like being able to pay rent and submit maintenance requests online. They are usually responsive to maintenance needs and keep the property up well by painting etc. 4/5 stars because we were required to have a co-signer due to high qualification requirements and 1 maintenance issue that took a while to fix.

Dante Gierula

I’ve lived in my apartment about a year now and Port Property is great from my experience. My apartment is very clean, has new appliances, and anytime there is an issue they have fixed it in a timely manner. Also I enjoy the fact I can pay my rent online and they always email you if anything is going on in your building, it’s super convenient.

Tomisa Emerson

This will be my second year renting from Port Property Management. I loved my first place with them, however wanted to move in town. I specifically sought out only places to rent that were owned by Port Property because they were so great! Maintenance and office staff are wonderful and quick. Any issues (which were minimal) were fixed immediately. They are lenient with pets, which was huge! Each place I moved into was extremely clean. All around great service. I have zero complaints and would recommend to anyone in the area to rent from Port Property Management before anyone else.

Carrie Kinch

I have had a great experience with Port Property Management. I moved from out of state, and they were very helpful with the whole process. I worked with Morgan, and she was very nice and knowledgeable. She made me feel like she wanted to help me find the right apartment for me rather than trying to sell me on something that wouldn't work. She even checked-in with me to make sure I had everything I needed to move-in. When I have e-mailed, I have received prompt responses, and their policies are clear and fair.

D Noble

It's worth noting that reviews have been incentivized by a rent discount, so that should be taken into consideration when reading recent reviews. I've been renting with Port Property for a year now and overall it's been a positive experience. The rent is fair for the neighborhood, and my building has off-street parking for a small fee (better than any other rate I found from other landlords.) The apartment itself is in great condition, with new appliances in the kitchen. Maintenance has generally been prompt and helpful, although we've had one or two issues that multiple tenants in the building had to call about before we got a response. They have some strict policies regarding keeping items on the property, outside of the apartment, including compost and trash, which makes things difficult in the summer. The office staff has been responsive and helpful, and communication of important information is always clear and prompt.

Kelley Karge

I have been renting from Port Property Management since February of this year and have been very pleased with my experience. Maintainence is always prompt and speedy and the office staff is always willing to help out with any issues (which are minimal). My apartment building is well maintained and rent is fair for a studio located downtown. You can find cheaper apartments, but they do not often come along with the wonderful support staff that Port Property offers. I would recommend Port Property to anybody looking for a reliable, reasonable downtown rental.

Cassandra Li

I have been renting from ppm for almost a year, and have had a great experience so far. Neighbors are great, and rent is affordable. They are responsive, and maintenance issues are always resolved within a day, or at most a week. I did initially have issues with my electricity powering off whenever I had 2 appliances on (microwave and water boiler). After talking to them and making a maintenance request, they were able to add breakers to my unit. Overall, my experience with ppm is positive!

Devin Mauch

Moved into our new apartment with Port Property Management just two weeks ago but already I can tell it's going to be a great experience. From the first time I walked up the steps and met Gino, one of the members of the maintenance crew, it felt like we had nothing to worry about as far as being taken care of and being considered special instead of just another tenant. With that said, BEFORE we signed the lease, we didn't get very warm or inviting vibes from folks at the office but maybe they just weren't having a great day? Either way, since we moved in things have been great and we're expecting that the relationship with the PPM continues to develop in a positive communal sort of way.

Matt Morrill

I've been a tenant with Port Property Managment for 2+ years. As a first time renter Port Property Management has far exceeded any expectations I've had of a property manager. They are responsive to all calls, pleasant to interact with and genuinely interested in creating a great environment for their tenants. For example, every year they provide bikes (free of cost) to all tenants to use at their leisure. Overall I'm thoroughly impressed/satisfied with my time with Port Property Management and I would highly recommend their services!

Marc Relford

Been renting from them for several years and have never had a problem that wasn't fixed within 24 hours of requesting it. Their online portal makes paying rent and managing the lease easy and parking has been extremely reasonable. I've have never had any issues with bed bugs or other insects and the common areas have always been clean when I'm outside the apartment. Year over year, our rent has not gone up compared with others in the area and they make the switch to other properties in their network painless.Lately I've been seeing a lot of renovating going on in their apartments to modernize them, which provides me with more options each year should I decide to upgrade or downsize.

James Lavine

Port Property Management is a great company to rent from, in my experience. I love how rent, work orders, and the signing of leases is all done through your online account. It makes everything super easy. Ok, more about work orders — these guys are super efficient. I've placed work orders for anything from a leaky sink, to a lightbulb replacement, to a broken window shade — and someone usually shows up the next day to take care of it. Also, the people who show up are always really friendly. I'm very happy we chose to rent with Port Property.

Kenzie S

I rented from port property apartment unseen. They were great working with me over the phone to be able to get everything ready to move in. the apartment has been perfect for us! For the past year we have not had many issues with our apartment, but when we have we were been able to put in a maintenance request and schedule time that works with our schedule which is a major plus!

randy noakes

I recently moved to Portland, and found my apartment through Port Property Management. Their website was easy to use and the staff was very responsive, caring, and friendly. Because the building is old, there are bound to be issues with old appliances and the staff has been very quick to fix those issues. I feel very fortunate to have found a great place run by a great management company.

Amelie Veegaert

I can't say enough about Port Property. They are such a well-oiled machine. I have rented stress-free for 4 years and it has been such an amazing experience. The apartment I moved in was all renovated, clean and impeccable. And over the 4 years of the tenancy, they have constantly been renovating and updating the inside and the outside of the building. They've always fixed issues either the same day or the next day I reported them, big or small. The building is cleaned up every week, and after a snow storm, our sidewalk is the first one to be impeccable, clear of any snow and salted. Their emergency line is always staffed and they are always prompt to answer. They have strong regulations in place, which is a benefit to all the tenants or else it would be a mess. Everything is done online or by email. I just love the easiness of it all. So grateful.

Dana Agger

To be honest I have had my fair share of beef with Port Property Management some bed bug scares, its difficult to get anyone on the phone, and they made the initial signing of my lease very complicated. Also the washer/ dryers in 37 Casco Street don't really work and are pretty dirty and are still coin operated as opposed to having the option of using a card like many of the other buildings and laundromats in the area. However, through all of this they have been very accommodating by reducing my rent during months when there we minor issues with my apartment. What is great about Port Property Management is that they are very open to pets (which is why I chose PPM), rapidly respond to maintenance requests and are always quick to fix any issues.

Christophe Beaumier

I have had a good experience living in a Port Property apartment. They are quick to respond to maintenance requests and maintain their units well. I was really impressed and thankful for the unexpected renovation they did on my unit prior to moving in. My kitchen and floors are beautiful.

Ryan Delaney

Port Property Management has been a great company to lease from. I appreciate their professional and friendly staff that are easy to get a hold of and very helpful in terms of answering questions and taking action. They have a very user friendly website and renter portal and quality communications providing updates on their properties. I'm very happy with my rental and the condition its in. I would certainly recommend them to friends and potential renters.

Alexandra Diamond

I rented an apartment from PPM in Portland’s West End and had a fantastic experience. Right off the bat, yes there was a $1000 holding fee. However, if you’re at all familiar with the renting/housing market in metro Portland, places go really fast! I like having the assurance that I wouldn’t lose out on a good spot in case someone came along with all cash in hand. And, that fee comes off of your first/last/security total that’s due at signing, so you’re not paying $1000 extra. In my experience, the West End team (specifically Abby, Amber and Morgan) were professional and helpful from the get-go. I was going through a major life transition and needed to find a place where my dog and I could afford to live and still be close to work. The unit was clean, freshly painted, and had all the New England charm I was looking for (hello claw foot tub and in-unit washer-dryer!). Any issues I came up against, any questions I had, the team was quick to respond to my emails or calls and were incredibly helpful. Once, there was an issue with the heat and they sent someone right away. When an opportunity came along that would move me across the country before my lease was up, the team was happy to help me out. They offered to show the space in the hope that a new tenant would be able to take over right when I was planning to leave. They were respectful of my home and time, giving me ample notice before a showing, and the unit rented after only two weeks for exactly for the time I was planning to move! The exiting process was super easy, no hidden fees or anything to end the lease early now that it was rented. And, when I got to my new destination, I received a thoughtful handwritten note from the team! Thank you guys for helping me turn a tough year into one of my best! It’s obvious that they care about the safety and wellbeing of their tenants.

Michael Greenstreet

Port Property is very professional and responsive. Our maintenance requests are fulfilled in a timely manner. There are a lot of nice dogs and young people in our building. This is our second apartment with them, we only moved for a better location. Both apartments have been nicely renovated.

Michele Perry

Port Property has been great. They have been very helpful, and always fix any issues right away. They have been improving the street I live on, and make it a nicer place to live. I highly recommend them for anyone, as they have a wide variety of options depending on the area and your price range. Their apartments are in good condition and are reasonably priced. If you have to rent, than you know where to go!

Diana Jagde

I will be starting my second year renting from Port Property Management and have so far had a fantastic experience. There is always a quick turnover time when I have any questions and everyone who I have met that works at the South Portland office is always enjoyable to connect with. Easy to say, this has been my best renting experience so far.

ashley green

I've rented with Port Property for over 3 years. Their buildings are well maintained, nicely renovated and have amenities that aren't common in Portland for the price of rent. Biggest pro= the maintenance guys are wicked nice, prompt and thorough. Area of improvement= considering how many cigarette butt butlers they have around town, it's very surprising they haven't invested in dog waste disposal bins (with how pet friendly they are) yet!

Meredith Cook

I love my apartment and the staff is always accommodating and understanding. Rental rates are fairly reasonable, the apartment we rent is beautiful, and maintenance is always quick and does the job right! I would definitely recommend renting through Port Property. The rent portal makes paying rent a breeze and the consistent service relieves some stress of renting.

Tutela Maquenguele

My family loves living in this building (638 Congress St. Portland). It's a clean building, the neighbors are nice, the maintenance, cleaning and administration team are always available to attend to our concerns. I would like to thank the entire Port Property Management team for your hard work. Maquenguele's Family

Laura Lockwood

Ive always avoided property management companies because I’ve geard horror stories of poor communication, issues with apartments not getting resolved for months, and inflexibility on lease terms and allowances, not to mention the fact that they never allow dogs. Port property is a completely different experience. From the very start of my apartment search, they were responsive and helpful. I brought my dog in for an approval interview expecting to be grilled and rung through the ringer, but she was greeted with love and treats and s simple questionnaire addendum. Since moving in, I’ve had a couple run-of-the-mill questions or issues to resolve and I’ve never waited more than a couple hours to get it sorted out. I’m super impressed and I plan to stick with Port Property as long as I rent in Portland.

Melissa Ly

I have been renting from Port Property for several years, and am very satisfied with them. Nice and updated units, fair price for rent, responsive office personnel, and very prompt responses to maintenance calls. They made the overall rental process extremely easy, and I would recommend them to anyone looking for somewhere to live in the greater Portland area!

Sarah Demarest

I have just started renting from Port Property for the second time. They have been incredibly fast, and communicative with me during the entire process. They balance being professional and friendly with their tenants really well. The building I am in as well as others I looked at are well maintained and clean. I would recommend working with them to anyone.

Cameron Rothfuss

Port Property is the top property management company in the Greater Portland area. They had an easy and clear application process, easy rental payments online, and quick maintenance responses. Nice locations and updated rentals are a plus. If you treat them fair, pay your rent on time and don't abuse them, you will have no issues renting with them! Easily the best PM company around.

Devon Johnson

I love my SoPo apartment. Port Property helped me secure a new place while I was living across the country, and it's everything I was hoping for plus more. Our place has pretty much everything on my wish list: water views, washer drier, off street parking, all hard wood floors and new appliances. The property is quiet and friendly, and maintenance issues are resolved within a day. My place comes with one parking spot, but we were able to rent a second pass for the winter months for our second car. Thanks Port Prop!

Tim von Stetten

I've been renting from Port Property for a year and a half, and have had no issues. They respond quickly to maintenance requests, have an online rent payment system, and always seem to be improving the building. Their downtown office also makes it easy to pop in with questions or concerns.

Karl Reinhardt

I have been renting from Port Property Management over the past year and it has been a very positive experience. My roommates and I have enjoyed working with them ever since we began searching for an apartment a year ago. When issues arose throughout the past year, the team was quick to respond to our concerns (e.g. a broken washing machine that was quickly replaced).

Alison Gagnon

I have been renting from port property for over 3 years. The initial application process is very easy and the website is user friendly. It was not difficult at all to schedule a showing and the staff is very friendly. The transition between apartments year after year has also been a smooth process. Whenever i have a non emergency maintenance issue, its resolved almost same day. I recommend port property to everyone!

Kera Miller

I’ve been renting from Port Property Management for almost a year. I have not had any problems with the company, they return my emails and calls in a timely manner and do their best to keep the apartments renovated / clean. The biggest downfall for me is the parking situation at my apartment complex. There are no visitors spots, so visitors have to park in the road (if there is parking available, and in the winter there is a parking ban). Even when your visitors are parked in your marked parking spot, they will tow their vehicles. Wish there was a better way for when people want to visit. Overall, I’ve had a positive experience.

Lena Miroshnichenko

I have lived in a Port Property Management (PPM) apartment for two years now, and just renewed my lease for a third year. I had a very easy move-in transition, they were flexible and able to work with me on dates when I would be able to start moving my things in. One of my favorite aspects of PPM is that they renovate/remodel the units between tenants, so I moved in to a place that felt extremely fresh and well taken care of. After searching for apartments that came with a variety of amenities, the unit I got from PPM was truly a dream for all that it included at my location, for a reasonable price. Management is also very responsive to any maintenance requests or questions and everything is normally addressed by the next day, which is wonderful. My experience with PPM has been that they do their best to provide quality housing options in Portland, and support their tenants well during their time living in one of their properties. I highly recommend choosing PPM for your housing needs!

Alicia Marques

Port Property Management is amazing at responding to emails and calls quickly. If anything in the apartment needs to be fixed they always send someone as soon as possible! The staff is always willing to help and answer any questions. Overall, great customer service! No complaints here.

Corinne Phelan

I have been with Port Prop for many months and have not had any issues. The problems that arise along the way have all been addressed with fairly punctual timing. I am looking to continue renting with Port Prop because they make it easy to move if you stay within the company. My only issue I have is the washer and dryer in my building are not very well maintained/cleaned enough and often eat my quarters because of broken machines that aren't indicted as such. But, all in all, would recommend.

Jack Obery

I had a great experience renting from PPM. They were extremely responsive anytime I had an issue, and usually had maintenance come by within a day to help me out. They were also more than willing to work with me when the lease for my next apartment overlapped with theirs. Everyone I interacted with, from maintenance to main office, was kind and professional; if you are the same, you'll probably have a great experience too.

Katherine Gemmecke

Thankful to have a wonderful property management company that cares for their locations and gives excellent customer service to their tenants! Maintenance requests are always responded to within 24 hours. Absolutely LOVE my current apartment! Very clean, updated layout, parking options, updated appliances plus they allow dogs! Couldn't ask for anything more!

Landon Schneider

My wife and I have been renting from Port Property Management for the past 3 years and overall we’re very pleased with our experience. Maintenance is always very timely and accommodating and you can’t beat the price for the location. We just signed our lease for the next year and I don’t anticipate us leaving for a while. Thanks PPM!

Ryan Messier

Been living with Port Property for three years now. They have the nicest apartments in town, and the maintenance is always quick and reliable. The online account also makes it really easy to pay rent etc, would definitely recommend checking out their apartments.

Malachi Parsons

Out of the management companies I have rented from in Portland, Port property has by far been the best! They are prompt when it comes to fixing and correcting any maintenance issues! They are very easy to get in contact with and do a great job answering any questions. This is my second year with them and hope to resign with them!

Hamish Cameron

We just moved in to a PPM property (the Hiawatha) and have been very happy with it so far. Lindsay & Danielle handled everything smoothly and professionally. It's a modern building and everything was in excellent condition when we moved in; no post-signing surprises! The in-house maintenance person has been prompt and efficient in dealing with a couple of minor matters. The building is in an excellent location; everything in downtown Portland is very walkable. The apartment is well insulated for noise, both from within the building and from the street. We're very happy with PPM's building and service.

Alara Murphy

We’ve only been renting from Port Property for about 2 months now, and I have to say we are very pleased. The staff at Port Property are very accommodating and work quickly and efficiently to get things done. Our maintenance requests are met right away and everyone so far has been extremely friendly.

Savannah Elwell

Port property management was one of the first places we checked out before moving to Portland. After a few other searches we knew that PPM was the best fit. They are extremely helpful, reliable and their properties are gorgeous. We have been in Portland for a year now and renewed our lease because of the outstanding professionalism PPM provides. We lucked out with these guys!

Badland Blades

Moved in last month with my girlfriend and we absolutely love it here. Port Property Management is EXTREMELY easy to get in touch with and talk too. Polite staff and management! We have no complaints at all. Our apartment is perfect for us!

Christian Cornielles

Port Property Management is a very well-structured and organized company that would literally be there 24/7 for you! I once had to call from outside the US for them to allow my friend in Portland to grab my car keys to move my car off the streets during a snow storm and they let my friend in within minutes! Very efficient and understanding. We have laundry on site, the street is quiet and the apartment was handed to us in GREAT conditions; we really can't complain. The most fun fact is that they do awesome events where current tenants can recommend their friends houses so they can win discount off monthly rent, which is awesome; we have won a few.

Ula Lewandowski

I've been renting my apartment in downtown Portland for almost a year now and love it. The online rent payments and maintenance requests are easy, staff are professional and helpful, and the building is well maintained. My unit was updated and renovated just before I moved in and I couldn't be happier with it.

Jordan Rowe

I lived in an apartment managed by PPM for about a 1.5 years, and I have nothing but positive things to say about the office staff, their responsiveness, the maintenance staff, the quality of the living space etc. etc. In particular, I recently had to break my lease to move out of state for a job, fully understanding their (very fair) policy on the matter. Once I delivered my keys, they let me know that they wouldn't be able to show my apartment to potential renters because they were doing some renovations in the building. Instead of making me pay until the apartment was leased, they refunded me my deposit and the prorated rent for the remaining days of the month. This was MORE than fair, as I broke my lease 6 months early. They were friendly about it, very responsive and very helpful. In other instances when I needed something in my apartment or had a question about something, I always got a straight answer and my needs met right away.The building I lived in was renovated, clean, safe etc. I would recommend PPM to anyone looking in the Portland area - the management is top notch.

Katie Sampson

I’ve been a tenant with Port Property Management for several years now and I can’t say enough good things. From the quality of the apartments, to the quick response to emails and the thorough maintenance staff, living here is worry free! Moving here was the best decision and I encourage everyone to consider them!

Elyssa Deschaine

I have been renting from port Property for a year now. I have had a wonderful experience so far. Problems are fixed quickly, the property is beautifully maintained, and they are pet friendly!! I recently signed another year lease! Looking forward to another great year with them.

Evy Eleftheriou

I have been renting with PPM in Portland for almost a year and I have been very happy with my experience so far! The location on congress street is ideal and right in the middle of all the necessities. I have been very happy with the prompt response to any service request (very rare occasions). The parking underground is key and has made the stay in The city so easy. Portland is a wonderful place to live and PPM has made it even better. Highly recommend.

Samantha Smith

I just moved back to Portland after several years of living away. I was nervous to find a place in the city that would allow my (adorable) but very large dog to live. Port Property had many apartments that were pet friendly, so that gave me some hope. Once I had decided on a couple of their properties I contacted them and set up a time to look at the spaces. I was required to first bring Raider (the enormous goof) for a meeting to see if they would approve. I was very nervous not only because of his size but because of his coloring. I brought him to the office and immediately everyone was in love with him. They asked a decent amount of questions but never did it feel as if they were judging. I would have to say that it is nice to know that they take their job of managing homes for people seriously. I am content with them and would recommend renting from them.

Видже Юлия

I have been living at 37 casco street more than a year now.It was pretty easy to get this beautiful studio with amazing location.I was really happy that their apartments is pets friendly,for small fee. I would like to notice that Port Property Management has a lot of rules and you have to deal with it, if you want to live there. One thing that really bothers me is bad bugs situation.I was lucky enough to don't have any at my place,but idea that I could of get them was making me horrifying.The worst part was notes on my door,I felt so embarrassed in front of my friends and colleagues.I do hope in future they gonna send emails or send letters in my mailbox, not on the door!!! I want to mention that is super easy to pay rent and bills are included, which is awesome. I newer had issues with stolen mail or anything like that. My studio is pretty warm in the winter, but unfortunately it's way too hot in a summer.What I like is that Port Property trying to solve this problem with renting out AC for small fee,which is great. The reason I give you guys 4*,so you can work on some small issues and become better! I wish Port Property best luck of improving themselves,they already have such a great team.

D. Gabriel Colley

Great experience with these folks. I had a couple concerns which were addressed immediately, nicely remodeled room, and I have referred them to friends and family who are also immensely satisfied with their service.

Travis Haysley

I just moved into an apartment through Port Property Management, and have had a great experience so far! They have been very responsive and helpful with my inquiries. I received notice of my application being accepted the same day I submitted it. Along with this, the apartment itself is nice and in a great location.

Jess Newton

Port Propety has been a great company to rent from. Whenever we’ve had any issues, they’ve been quick to respond and resolved the problem. They were one of the only affordable rental companies on peninsula to allow pets which we were so grateful for. Only critique is that we have yet to get the new Portland recycling bins for our building, but I’m sure they are working on that.

Ashanti Pettaway

Honestly, before I moved in with Port Property, I had heard some things about them not having the most timely maintenance responses or the best buildings. I am now living in my second Port Property managed building (previously the Shepley building at 18 Casco St., and now the Wadsworth on 30 Preble). I couldn't be happier with my time renting with them. I have absolutely no issues as far as maintenance requests go. They have surprised me three times with their timeliness and efficiency. And, my studio in 30 Preble was just renovated before I moved in. Granite counters, newly tiled bathroom, sparkling appliances, and beautifully up kept hardwood floors. Not to mention bike storage and in building laundry! I'm so in love with my space. No noise issues either. My only complaints would be coin-op laundry (though I can't get too greedy, beats going to the laundry mat) and the pet fee. It adds up and kinda breaks the bank... it's a good thing I love my fur babies.

Sety Fu

My experience with Port Property has been great. They are very responsive with maintenance request. They are also very accountable. They made a mistake by telling us the cooking gas is included when it is actually not. After we mentioned this to them, they took off 12 months worth of cooking gas bill off our deposit.

Lauren Pelczynski

I have been renting from PPM for just under 4 years now. I love my apartment in SoPo! The buildings are always clean and if anything ever goes wrong, maintenance is always on the case. If I ever have any questions, they are a quick email away and responds fast.

Josh Langtry

I've been living in The Shepley for over a year now. I think the best landlords are those that that take care of maintenance when its needed, but otherwise leave you alone and let you live your life. Port Property has been responsive to maintenance concerns, but has not bothered us otherwise - choosing Port Property has been a low key and relaxing living experience.

Allison Killeen Page

I’ve rented with Port Property for the past three years and have lived at two of their properties. They’re incredibly responsive when it comes to maintenance issues and have always been quick to fixing things—including replacing a broken refrigerator in less than 24 hours. My only complaint would be their pet policy, as it’s quite restrictive and has caused me to put getting a dog on hold until I move.

Christopher

My experience with Port Property Management has been excellent so far. I live at The Hiawatha and the staff is super friendly and very easy to get in touch with. The building is well maintained and any questions or concerns are addressed immediately. I would highly recommend renting from them.

Tom McKenna

I've been with PortProp since last October. They've been accommodating as well as friendly. Anytime there's been an issue they've always been responsive. Their website is incredibly easy to use and I can pay my rent there as well as submit "maintenance requests" when something needs fixing. The employees that I've dealt with have been professional and punctual. Would highly recommend renting with these guys and gals.

Mary Dempsey

I can't complain about my experience with PPM! Paying rent is easy enough through their online portal. Quick email responses from staff. Maintenance has resolved issues quickly. I recommend PPM to anyone looking to live in the great city of Portland.

Ryan Curtis

I have been a renting an apartment through Port Property for the past year. Very pleased with my place, all new appliances and maintenance request when needed are filled almost immediately. I also have one of the most unique apartments in town! Very pleased with the quality and service

Eric Dunder

Only rented with PPM for a year, but they were always great to work with. Everyone we dealt with was very friendly and helpful, and our move-out process went smoothly without any surprises. My only real issues with living in the 117 Lofts on Preble had to do with the location/neighborhood, and that's not PPM's fault. Only moved out to find a better neighborhood, but I would gladly rent from PPM again in the future!

Kevin Kelly

After traveling around for 2 years I decided that Maine was the place to slow it down and it turned out to be the right decision. From day one PPM had great apartment options and each representitive was extremely helpful. Lindsay Cannon is very professional and Jason provided great maintenance service every time. No complaints.

NW Moors (AntrimCycle)

I've had Port Properties as a landlord just over a year and have found them to be great. They respond quickly to calls and take care of issues with no problem. They seem to work hard to keep our building in good shape.

Ethan Palm

Note: Port Property Management offered a chance to win a rent concession in May 2018 to any renter who left a Google review. Consider my, and any other reviews from May 2018, with the knowledge that most would not exist without this incentive and it probably skewed people toward positive reviews. Renting with Port Property Management is comparable to any other large property management company. There are layers of bureaucracy to getting anything done, but you have more confidence that maintenance will happen in a timely manner than if you were to rent with an independent landlord. It can be a bit impersonal to interact with Port Prop, but at the end of the day I believe that they usually remember that their tenants are people. I've found Vanessa to be unpleasant, but Christine and Charlie are great. It made me uneasy that when being shown apartments on Grant Street the leasing agent was super candid about wanting to change the demographics of the neighborhood. I'm flattered she considered us desirable tenants based solely on our physical appearance, but it left a bad taste in my mouth.

Henry Schuth

The apartment is very nice and comfortable. I haven't had any issues with either the maintenance and administrative staff. The only small gripe is I can sometimes hear the people in the apartment above me, but it is never too distracting. Overall it has been a positive renting experience for myself.

logan43000

I really enjoy living in a PPM Property. When looking for a place in Portland I had my housing situation fall through unexpectedly, PPM met with me the next day to look at apartments and I moved into my current place a week later. They are responsive, reasonably priced, and provide quality apartment management without being intrusive. I would recommend them for anyone looking to live in Portland!

Parker R

Rented through Port Property Management for 5 years. Professional management staff, willing to go the extra mile to help. Their maintenance staff would respond to resolve any issue within 24 hours. Each communication or interaction with staff/maintenance has been courteous and helpful.

Sylvie Zackrone

My boyfriend and I moved to Portland from Burlington and hadn’t even visited the apartment before we moved in. We had heard iffy things about Port Property from the internet but we were pleasantly surprised at how nice everything went! Our apartment is smaller but much better maintained than our last one and there hasn’t been a problem that we can’t get fixed. I think it also helps that we live across from the Port Property management office haha. Overall would recommend~

Connie Mae WHITTIER

I have been renting for the past year from Port Property Management. Each and every time I have any questions or issues they are quick to reply and very fast in getting things done. I have been very pleased with their communication and customer service. They did everything for me right down to changing the light bulb in my kitchen stove!

Anthony Cennamo

Port Property has been great. They fix things quickly when needed. Every apartment that they have looks nice. They are a very good company to rent from. I would rather rent from Port Property than anyone else.

Lorraine Webb

We've rented through Port Property for 3 years now. They've been prompt to resolve any maintenance issues, as well as problem solve tenant noise complaints to ensure we can live comfortably! We've had a very positive experience with Port Property.

Eva Mrak-Blumberg

Pros: The apartment is gorgeous, as is the neighborhood. It has just about everything I would want in an apartment except for indoor bike storage and a laundry good facility. On the plus, they are responsive about maintenace issues. Cons: As a new tenant, I would have liked to feel a more warm and inviting presence from management. My biggest challenge thus far has been the number of rules, restrictions and the strictness with which they implement them. I completely understand having rules in place for safety and comfort of all tenants in the building we share. However, the penalization for breaking any of these rules as laid out in the lease and contract seem harsh. For example, if I have to open a window in winter suddenly in the apartment because whatever I'm cooking is smoking, I worry about being charged the $150 fine (we're in a heat-controlled unit). There have been a few individuals at Port Property (Gino in maintenace and Christine in management) who embody the sort of personalized, adaptable and human-level of understanding and generous approach to customer service that I value, but I do think that the company approach and culture as a whole could embody more of what they bring to the table. I love the apartment, and hope to create a harmonious relationship with their management and maintenance team to make our beloved new apartment feel like a home.

Stevie Bonnevie

I’ve rented for about two years from PortProp and I continue to rent from them because they’ve always been good to me - especially when I had a bad roommate situation, or maintenance requests. I have had to follow up with them multiple times on emails or requests to get answers before, but Charlie always gets back to the most annoying tenant ever aka me 😂 Also I get to have my kitty with me, which is tough to find in this city.

Morgan Gelfand

I've been renting with them for over two years now. They're pretty disorganized and don't really seem to know what's going on half the time (my keys were wrong when I moved in, one of my parent's keys was wrong when they moved into their place, they didn't know how my parents should get their mail key). They've tried to change things in my lease multiple times over the last year and make me pay more which I've fought them on. Most of the time they're very quick to solve problems and maintenance issues, but I've also had bad experiences with them. They've been extremely unhelpful in addressing a problem I've been having in my apartment. Very disappointed in their customer service lately. Edit: The above problem has now been fixed after 5 months.

Anne Dew

Our experience at the Haiwatha has been great. We can walk down to the office or e-mail any needs and they address them promptly. The building is brand new with great views of the city. It’s walkable to everywhere in Portland plus Joe’s is connected to the building should you ever need a convenience store run. Best of all we have enjoyed meeting and making friends with neighbors here. It’s a great place to call home.

Sarah Winifred Searle

I was worried about going with PPM when I saw the reviews, but so far I've been glad I did! They've been consistently friendly, professional, and responsive, starting as far back as the application process. Every time I've needed help with something (light fixture loose, heating, etc), they've come in to fix it the next day. Then today, when my ISP rep had trouble finding the cable box for my unit, all I had to do was call and they sent someone over in less than 10 minutes to show us where it is. Any complaints I've really had are neighbor-related, not PPM-related. All in all, I just want to make sure I leave a good review to help others trying to decide where to live in Portland!

LegacyReignX05

I usually don't write reviews; the experience with Port Property have been great! They responded to any issues with a timely manner, were respectful, and overall easy to work with. I had a great experience with Port Property.

Anisa Witham

Promised they would install a washer/dryer in my unit over a year ago. Whenever I would call to get an update on when it would happen they said the part they needed was back ordered. I don't think it was backordered for over a year?? Way overpriced for very small apartments. Management isn't that helpful. They only have so many reviews on google now because they said we would be entered into a contest for money off our next rent if we wrote a good review...

Shayna Marie

I've rented with PPM for almost 2 years now. They are very responsive with any issues you may have and very understanding. I'm sad to be leaving once my lease is up, due to moving out of state and can only hope I enjoy my next place as much as my current. 11/10 would recommend.

stefanie curry

My boyfriend and i have happily been in our current apartment for 1.5 years, an overall very good experience. We were conveniently able to rent a bright, clean and cute apartment even though we were moving from 6,000 miles away. Just enough space for us, great lighting, pretty vintage details in random places, beautiful hard wood floors, and a very good location. We did have one horrific experience that has left a scar - last winter the boiler stopped working and we lost heat during a period of freezing weather. Unfortunately it happened after their M-F working hours, and as a result we were left hanging while we had a 41 degree apartment for three days. While the laid-back management style is usually a good thing, we unfortunately also experienced the other end of the coin. They are respectfully un-invasive landlords, and any time we reported a maintenance issue during working hours someone responded in person almost immediately - no e-mail chains or appointments necessary! We like living here, and they take really good care of you. Unless it's a weekend.

Kimberly Gregg

Port Property management has been a great company to rent from! They are easy to communicate with and keep the public areas of my building clean and are always fixing issues in a timely manner.

H HK

Full disclosure: Port Property is incentivizing tenants to write reviews with a $300 rent discount giveaway, so you should notice an influx of positive reviews from Spring 2018. I’m hesitant to write an honest review; as a current tenant, I’m nervous about potential repercussions for anything I write that is negative. It’s possible that others feel the same way. My wife and I have rented from PPM for 2 years. Overall, we are pleased with PPM and will continue to rent from them. Pros: 1. Our apartment is beautiful and just as pictured in the listing. It was spotless and freshly painted when we moved in. 2. Our rent is reasonable given the market. 3. Maintenance is generally swift, kind, and thorough. 4. Snow removal is good. 5. The Rent Cafe portal is a nice way to make payments and request maintenance. 6. In my experience, PPM seems to be inclusive of LGBTQ tenants. Hit or Miss: 1. Some staff are more helpful and understanding than others. 2. PPM is notorious for having strict policies; some of those help tenants and some are unreasonable. 3. We have a serious centipede issue in our apartment; PPM has been on-and-off in their willingness to help combat this problem. Cons: 1. PPM forces many tenants to keep trash in their homes between collection days by disobeying Portland City Ordinance 12-18-b (Google it), which states that a landlord is responsible for providing “suitable and sufficient containers to receive the accumulation of solid waste on the premises during the interval between collections.” I know one resident who is forced to double-bag his trash and keep it in his closet because PPM will not provide an outdoor bin or dumpster. 2. PPM will impose their political views on tenants; last election season they repeatedly put signs in our yard advocating for their position (favoring landlord profits) on a city referendum. 3. PPM has some unreasonable policies, including not allowing us to have a simple doormat (essential for maintaining a clean apartment) and prohibiting us from keeping a sealed compost bucket (emptied weekly by an urban composting service) in an unused corner of our yard. I appreciate PPM’s commitment to a neat property, but some policies are far too nit-picky.

Krystine Lynch

Something needs to be done differently. I am giving a 3 star review, and not a 1 star review because port property is great with communication in a prompt and professional manner, very friendly. I don’t know what port property could be doing differently in regards to the issues I have, but something needs to change. I do not feel safe in my building. There are trespassers in the building. There have been people smoking cigarettes and drinking on numerous occasions in the lobby of my building, inside of the locked door. I have witnessed a man pull the locked door open to gain access to the building, which made me afraid to go inside. When I call the police, they tell me this is my landlords issue, however emails are sent out from port property to call the police if someone is trespassing, and simply not to let anyone in the building unless it makes you uncomfortable, then sure, let them in. I have had my packages stolen on two occasions, and it is also regular to see packages ripped open and empty inside of the locked lobby. Port property, again, sends out emails suggesting to have your packages sent to work, but that isn’t an option for everyone. My employer does not allow personal packages delivered, nor does my husbands. Port property is aware of the issues going on in my building, but doesn’t seem to be taking any action themselves to find a solution and take steps to make this building safe. The stairs have been covered in blood, there have been hypodermic needles, a piece of human scalp with hair still attached to it, general garbage. I don’t believe this is coming from the tenants in my building, but I could be wrong. Cleanliness is a huge opportunity. This is a very frustrating situation to be in. Things seem to be getting worse instead of improving, and I’m tired of port property not taking responsibility and passing the buck on to everyone else instead of dealing with these issues.

binu upreti

I have been renting form this place for over a year now and have not had any issues. They are very flexible with your leasing options and maintenance services are available on a phone call. If you are looking for a decently priced apartments in Portland area, check their listings.

Ashley McAndrew

PPM has been really great to me. Any issue I've had has been solved almost immediately and I really love that you can pay online, it makes paying rent a lot easier. I've even dropped my keys down the elevator shaft late at night like a dummy and the next morning maintenance was at my door with my keys in hand!

Patrick O

The apartment is modern and clean and the other tenants are fine. The building is very well maintained (although there is a LOT of dog poop on the property). My one issue came when my roommate and I both went away for Christmas and came back to find both our cars missing from the parking lot. Apparently there was a snowstorm while we were away and, me being in California and him in Denmark, we could not move our cars after the storm so they could plow. So they towed us. There's nothing like coming back from Christmas vacation to $660 in combined fees to a tow truck company and to your landlord. To their credit, Port Prop waived their portion of the towing fee, however the whole experience left us both sour. There aren't a lot of places you can stow your car for a week during winter, and you kind of assume that the parking spot you pay for every month would serve that purpose. Just read the fine print, because it won't, and you'll come back from vacation to a missing car and $660 in fees.

Skylar Evans

I've witnessed first hand how beautifully done PPM renovates their property units. With that being said, the units pricing is worth the sparkling wood floors, new efficiency appliances and large sunny floors to ceiling windows. Parking off street has been made easy at a price to pay but my S.O. and I have told one another many times how worth it is to pay due to our Maine winters. Try to find parking during a Portland snow ban, GOOD LUCK.

Emily Falvey

When I was looking to move to Portland I found that Port Property was the most responsive and helpful when looking for a great place to live in an unfamiliar area. Lindsay Cannon was extremely helpful answering my questions about location and taking the time to assess my needs when finding a place! I would highly recommended anyone moving to Portland use Port Property to ease the transition.

Tina Czaplinska

Port Property Management gets the job done--they offer housing all over Portland, an easy to use web-portal to pay rent, free Wi-Fi at some locations and great maintenance service. Nobody is perfect (aka the dryers in my building could use an upgrade) but PPM is darn close.

Audrey Bergeron

I have been renting from Port Property Management for about a month now and I am pleased with their quick response to questions, concerns, and issues. The staff has also been very knowledgeable and pleasant to work with through the documentation and renting process.

Lizzy Alexson

Charlie is the absolute best! He has been super responsive and very nice to work with. He works for the West End/downtown division of Port Prop. Charlie, thank you for helping us with everything and calming our nerves about moving to a new city across the country.

Anastasia Faivre

We moved to Portland almost a year ago from Minnesota and renting with Port Property has been such a stress free experience. We have views of Casco Bay and our building and grounds are always clean! Thank you PPM for always making it easy for us and our cats!

Elliott Day

Had an excellent experience with Port Property. They're extremely helpful and went above and beyond for me. I'd recommend them to anyone looking to rent or seeking property management services.

Nikolay Dudumov

My experience with Port Property is 100% positive. I rented in South Portland for 3 years. I strongly recommend the company to anyone looking to rent in Portland or South Portland.

Liam Ginn

I’ve been renting through Port Property Management for 6 months now. Great business to work with. Staff is very friendly. Being prior military I had no renters history or references, but they still let me rent with them.

Portland Reviewer

I've lived with Port Prop off and on for the past few years and I've always had a good experience with them. They are a big company, so they have to be strict - but their maintenance is always prompt and their apartments are quality.

Michelle Ames

I’ve had a pleasant experience renting from Port Property management. The apartment is well maintained. The laundry in the apartment is a great feature! I would recommend renting from Port Property to my friends.

Lindsey Collins

My husband and I moved from Knoxville, TN to Portland, ME in March 2018. Morgan helped us with getting all of our papers in order and managed to get us our keys before we made the long, 15 hour drive! We weren’t able to see the apartment in person before we chose it, but we’ve lived here a month and a half now and everything’s been lovely! Our apt was exactly as the pictures showed, we’ve had no issues with anything in our building and we got exactly what we were looking for. I would reccommend this company to anyone looking for an easy transition!

Michael Schwebler

Port Property Management is the most professional property management company I've rented from. They are always quick to respond to inquiries, and their properties are well maintained, especially the recently renovated ones. I would highly recommend renting from them!

Daniel Stottlemyer

Love the location and the style of.the apartment i live in! All of my interactions have been wonderful! The maintenance staff is great at fixing things in a timely manner. Great company to rent from!

Rebecca Bass

Port Prop made my move from NYC super easy. Compared to my previous landlords and management companies, Port Prop definitely stands out in terms of responsiveness and friendliness. I'm a very happy renter!

Justin Smulski

A fair amount of hoops to jump through in terms of securing a lease, but their responsiveness with maintenance and general managerial issues really has been top notch. Parking lot is well maintained and they keep the building in very good condition.

Claire Frederick

I currently live in the Shepley and as a MECA student it was more than convenient to be able to walk to school in a minutes notice. All of my problems have always been quickly resolved and emails checked frequently. I've never had any issues - they are a very friendly and easy to work with proprietor.

Samantha Guergenenov

The buildings are clean, great views, storage, dog-friendly, and great service. Their whole online system is excellent and makes it very easy to pay rent and schedule maintenance. I've been very happy since I moved there.

Thomas Jordan

I recently moved into an apartment last week. The apartment is awesome, with new appliances and fresh paint. The move in process was simple and easy. Would highly recommend renting an apartment through this company!

Jasmine Newton

I have been renting from Port Property for six years! I have been able to move to different apartments by shifting my security deposit to each one. This made moving much easier to manage!

John Neufeld

Been a tenant for 1 year, just resigned for another. They are always quick to respond to questions or concerns. I had two maintenance requests both of which were handled quickly and efficiently.

Lauren Anderson

Living here has been pretty awesome, we plan to renew our lease at least another year. Studio apt is big enough for both my boyfriend and I to comfortably live with one another so that's super sweet.

Hannah Matthews

We love our West End apartment and Port Property has been so great to work with! We highly recommend them to all our friends who are moving to/in Portland.

Astrid

This is my first stress free apartment. Don't have to worry about maintenance or fixing things. Very responsive and friendly. Would recommend to anyone moving to Portland.

Colin Mackintosh

Great property managers. Very responsive to any maintenance needs or any questions I have. Very flexible with me discussing lease extensions. Couldn't ask for easier people to deal with!

Emily Carbonara

Great experience with Port Property Management! They’re very attentive and care about their residents. Also, Whenever I have a maintenance issue it’s always resolved professionally and timely.

Dalton Covel

PPM has a really friendly staff and their maintenance team is fairly fast at answering service calls! Beautiful apartments in a beautiful place.. and they usually have washer and dryers!

Jj P

Nice apartments, usually updated. Fast service with any issues. I've enjoyed living at a port property residence for 2 years and plan to do business in the future.

Stefanie DiLoreto

I've lived in my PPM apartment for 2 years and it has been a great experience. Everything was brand new when I moved in and every time I have any type of maintenance issue it is resolved within a day.

Molly Sullivan

We just resigned our lease + could not be happier! This will be our 3rd year renting through Port Properties + they have continuesly kept fair prices, good staff, and a quick-to-act matinance crew.

Meagan Fullen

I’ve been renting with PPM for over a year and I haven’t had any problems yet. They are always available to fix problems that come up in my apartment and rent is reasonable. Highly recommend.

Malcolm CloughIII

I have only been with Port Property for a month and so far I love them. So much more professional than any other agency I've dealt with. Me and my dauchsund couldn't be happier here.

K. Quintana

Outstanding company! Staff are all kind and caring. Erin went above and beyond to help my family get relocated and made our apartment search go smooth and stress free. I highly recommend this company!

Chelsea Hoskins

Port has always been responsive to our maintenance and any other requests we have had. Everyone who I have come in contact with while being their tenant has been professional and kind.

Marsha Ames

I’ve rented with Port Property for two years. In those two years they’ve always had prompt maintenance request and answers to my questions. They are very professional and courteous. I would recommend them as a landlord.

Donna Boudreau

I've been a tenant for almost 4 years. Like the location and cleanliness of the complex. I've only had a few maintenance requests and each time they were quick to fix.

Sebastian Quintana

I highly recommend this company! The staff are all caring and helpful. If you want a stress free apartment search - go with Port Property Management.

Bradley Walker

lived in a property with this group about 2 years, property was kept clean and safe. Maintenance was timely. office was responsive and helpful

Jessica Corbett

I moved into the Hiawatha building after it opened last year and I have had a wonderful experience so far. The building is consistently clean; the resident amenities are well maintained; and the members of management I have worked with are always friendly and responsive.

Paige Bassano

Port Property is very focused on doing their job. They offer quick maintenance services and they keep public spaces within living areas tidy.

Al Vil

I would definitely recommend!!! We were assisted by a professional and very friendly Mary who understood our need and responded in timely manner. In her absence Danielle stepped in and was just as professional and helpful. Keep up the good work ladies!!!

Bryant Libby

I have had great luck with expedited maintenance service. Plenty of issues, but I can say that Port Property Management is addressing them.

Kayla Love

Just moved to Portland in March and PPM has been amazing! They respond very quickly to maintenance requests and made our apartment search easy after having a horrible experience with another place.

Cerasela Pricop

I am a new tenant and , so far, it has been a great experience. The whole process went very smooth. I love my apartment , the staff has been very friendly, accommodating, helpful and prompt . Thank you!!

Bryan Profit

Currently living on sherman st. Apartments are small but floor plans are open and it's easy to make the apartment bigger! The location is so convenient. Glad I chose port property!

Felicia Goldszlager

Always quick to answer emails and friendly staff. Building very nice and clean! Parking is a bit of an issue and expensive if on property. Would only recommend that there be more reasonable parking available. Other than that, they’re very helpful and good property company!

Lindsay Ware

Since moving in last year, Port Property Mgt. has responded to all my concerns really quickly. After experiencing the opposite of this with other rental companies, I really appreciate this.

Victoria Lavine

I've been impressed by the timely responses to work orders, which range from changing lightbulbs in high ceilings, to tougher plumbing jobs. Everyone I've interacted with at PPM has been friendly and professional.

Emily Massa

I am so happy we rented with Port Property! They are so quick with any maintenance requests we have, and it's so nice to not have to worry about anything like that!

ssphotopinup

I honestly love renting with this company.. their maintenance is superb and their customer service is always friendly. I just wish the housing market was kinder to us hard working folks who have to live paycheck to paycheck...

Jennifer Adams

I have had great experience with the maintenance staff as well as office support. Everyone is very friendly, timely, and respectful! I would recommend renting from PPM.

Bryan Forte

The hiawatha building is in a great area. It's very secure and they do a great job of keeping it maintained. The staff has been great. They reply fast and so far they have addressed any issues and are always polite an courteous.

The Sharky

Port property has been great in my experience. Just resigned my lease I’m april. Very warm in the winter, and super friendly staff!

Carrie Hummel

Staff has always been very helpful and great to work with. Apartment is lovely, sunny, and right across from the park and the Farmers Market . What more could you want!

Denise Church

Nice management team, great properties. Pet friendly. Received my refund promptly when I moved out.

Gabriel Clarke

I’ve been a tenant for port property for two years and I’ve had very few problems. The staff are friendly, efficient, and their rent system is very convenient.

Noah Dew

Hiawatha - Been here for almost a year. Beautiful building, great staff. It has been a very enjoyable experience and we love our home. Thank you Lindsay!

Maria

Port property has been great! They quickly responded when my blinds broke, and they’re all around easy to get in touch with.

Jason W

Overall we have had a very good experience. They are quick to resolve maintenance issues. Only criticism is if an issue arises on the weekend, you may not get a response til Monday.

Chris Reed

Great rental agency. Very responsive in regard to tenant issues while maintaining a clean, safe building with fair rent prices.

Ryan Tilton

I've rented for almost a year and anytime I've needed maintenance they've responded within 24 hours usually same day.

Abby Baker

It's my first year living in my apartment and I love it! Maintenance is awesome and there's a perfect amount of sunlight for my plants.

Erin Coyne

Great quality apartments at a fair price. They made the leasing process very simple and easy!

Lahana Palencia

I’ve lived with Port Property for almost 3 years and I’ve never had any problems with them :)

Andrea Hall

Had a great experience so far! Maintenance is quick to fix any issues that we have and their front desk staff is always very nice and helpful.

Grace Laughlin

The apartment was clean and well priced. The staff was always very helpful and friendly and responded very quickly whenever I needed anything!

Cheyenne Donovan

Have been renting from them for a few years now. They have been great. Responsive to any problems that I have brought up to them.

Andrew McClure

Fairly priced remodeled apartments. Staff is friendly and accommodating. Would recommend renting with them.

Christopher Palmer

port property management has been great to rent from, maintenance staff is amazing!

Troy Henvit

Great locations with fairly up to date appliances. Off-street parking is also a big plus in Portland!

Luke Harden

Awesome management team. Always very responsive and transparent.

Catalina Sposato

Port property are great about taking care of any issues quickly and without needing a reminder.

Timothy Leach

I really enjoy renting though Port Property Management! Highly recommend.

Michael St. Denis

Port Property Management is a reliable and professional property management company.

Jefersson Ruiz

I have been very satisfied with Port Property's customer service.

Jason Legassie

The views from the Hiawatha building are breathtaking. I wake up looking at the White Mountains every day.

Hannah Marshall

Pretty good experience renting from a corporation. Everything is streamlined and efficient as expected.

Morgan Goodfellow

Great place to rent from! Very accommodating and prompt! Also love the location!

Gregg Harper

I enjoy living in this historic downtown building. Great building manager and great service.

Hillary Cayer

I have had a great experience with PPM, very prompt with responding to any concern or question I may have 👌🏻 …

Krystal Yavicoli

Maintenance comes in a very timely manner when requested. Overall a good experience.

Julia Workman

Even though this is a big management company, I do not feel like they are as impersonal as some of the reviewers here have said.

Jacob Theriault

Well priced, rooms remodeled rooms and great maintenance service.

Jonas

they will rent you an apartment if you need an apartment to rent.

Todd Reutlinger

Always quick and responsive! Never had a problem.

Jeremy Lota

Port property is attentive, aware and fair.

gunksmtn1216 “gunksmtn1216”

Nice place and well kept. Expensive $/sqft.

joe meehan

thumbs up! Great experience so far.

Nina Mangini

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