Reviews of Community Management - HOA and Property Management Baton Rouge, LA. (Real Estate Agency) in New Orleans (Louisiana).

Community Management - HOA and Property Management Baton Rouge, LA

378 Reviews

234 Comments

Real estate agency

Property management company

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Information of Community Management - HOA and Property Management Baton Rouge, LA, Real estate agency in New Orleans (Louisiana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of Community Management - HOA and Property Management Baton Rouge, LA

Sarah S

Community management has an amazing support team. Kristina is always professional and genuinely cares about the reason for my call.

Mary Lasseigne

Amanda Roubique takes a lot of pride in her work! Dealing with her is always a pleasure! She is the sweetest and most helpful person who is doing an excellent job in dealing with residents issues or concerns and responds in a timely and positive manner.

Anthony Durrett

Kristina Miller! She’s great! Very professional and knowledgeable

Wendi H

I am rating customer service who helped approve our home improvement requests. Jennifer Touchet was very prompt and sent communication quickly to me. Over all our request we’re approved quickly so I’m impressed with that. As far as the company goes, they do not enforce any rules and things are not fixed in a timely manner.

matt hernandez

Mary handled my request to have a fence installed on my property. I know they are busy with requests from other residents, yet she still took the time to follow up with me during the process. Thanks for the great Customer Service!! It's nice to have a team on our side.

Jessica N/A

Century Village, Monroe, La Mary Pourciau Has been one of the BEST representative to work with. She was very prompt, understanding, and responsive during this process. If I could give her 5 more stars, I wouldn’t hesitate to do so. Thanks Mary Pourciau for getting me through this process!

Bea Gyimah

Ms. Erin did an amazing job assisting me! She has excellent customer service, care, and attention. In fact, I would like her to be recognized for her outstanding service skills! Great Job!!!

Kimberly Arcement

I am very impressed with the professionalism and expedient response. I noticed some fresh water stains. Community Management sent a roofer by noon the next day. He identified the source in 5 minutes and the repairs were completed promptly. I trust they will do what is necessary to maintain JCA's property.

Brenda Evans

I have been submitting requests for approval of my door and shutters color for over a month. I spoke with Mary about my last request and asked her to see if she could push it through quickly and she made it happen. Thanks Mary for a job well done!

Thyra Stovall

I posted the rating of 4-star rating due to the difficulty I experienced in furnishing your business with the exact information/details that were required. As a new HOA homeowner I just wanted a simple, privacy fence ... something within my budget. I think the process would have been more a more pleasant one had I been able to discuss the application process with someone local ... rather than a business three plus hours away that has never seen me or my home. I really found the process quite intimidating especially after the first rejection notice and the original contractor (that I really wanted for the job) gave up on me ... after having to wait through such a long process to be approved.

Karen Leger

I live in Meadow Bend Community and submitted a request for an approval letter from our HOA for construction of an in ground pool and decking. We had been on a waiting list with the pool contractor and they were ready to move forward in a week. Although the normal process in 30 days for requests, Community Management was able to expedite this at my request so our pool will not be delayed. My emails were promptly answered and their help was greatly appreciated!

T F

This was our first time dealing with an HOA. We were worried it would be a stressful process. We needed approval for a fence prior to closing on our house as we have dogs and needed the fence done as soon as we close. Mary was very helpful and responsive even during evening hours. We got our approval within 3 business days. We can’t wait to move in to Jackson Place West and our new beautiful home!

Shizu Knight

They really helped me a lot! We are building pool so I and my husband were waiting for pool approval but COVID happened and pool company, material providers,,, push back, slowed down, no employees at office, everything changed. To get information from pool company was very tough since they were having difficult time too so it took me almost 6 month or maybe little more to provide all if information! But they patiently waited for us and give us information! I’m very thankful for their great work!!!

Sam Jones

Mary Pourciau, in the Architectural Control Committee was on a mission to deliver outstanding customer service by providing the details and fast follow up to all of the required action items during the approval process. I had concerns before I started the process that everything would fall into a long time consuming process...never think that again...Mary's drive and professionlism made me a beliver that all things are possible...thanks to Mary for making it happen with a timely managed approval process. Mary is a winner and valuable team player in getting the request for approval...accomplished...thank you Mary!

D. Stephen Snyder

Human capabilities and frailties can fall along a spectrum from worst to best like the shape of a bell curve. Organizations, too, can be ranked on a bell curve. Over twenty years in two different states we’ve been involved in three different Home Owners Associations (HOA). For the most part the interactions between my family and the “HOA overlords” have been infrequent: and those have ranged from slightly annoying to outright maddening. I would rank my interactions with Community Management, LLC toward the upper (positive) end of the bell curves for both organization proper and for the staff that it employs. To a person each and every of one of my interactions over nearly five years have been a delight. Kasey Marx is one such person with whom I’ve had the good fortune to interact. Ms Marx is an exceptional individual who provides valued customer service: she has earned a place among the very best ranked staff of any community HOA with which I have dealt. She is five star caliber. She quickly verified and addressed the financial issue involvef that had cropped-up in our account, and notified us of its resolution. Her ‘spot’ at the top end of any organization in which she finds herself during her working career is assured!

Shaun Ramos

I just moved into Audubon Lakes subdivision in Watson and wanted to have some work done with my driveway, rear patio, and have my fence installed. I submitted an ACC request and Mary was great at communicating with me through the process. My request was approved quickly and now I'm ready to move forward with the work. Thanks for making it easy!

Connie Bernard

I put in a ticket requesting approval for adding gutters to our new home and received a prompt response saying it was sent to the Board (Whispering Meadows) for review. Within a few hours we had the approval letter. Thanks so much for your quick turnaround!

Billi Lacombe

Mary Pourciau has to be one of the most helpful people I have encountered. She took a very stressful situation and provided excellent support to help me resolve the issue in a timely manner. She is kind and efficient, which are great qualities when you have to deal with strict Home Owners Association rules. Thanks Mary for all that you do!!

Mary Prejean

We have had a wonderful experience as new residents in River Ranch. Natalie has been so helpful with everything from rules, getting items approved for changes to the home and she personally delivered our new pool keys to our home. She even came out here on a Sunday evening and picked up a dead cat on the road in front of our home when she couldn’t get in touch with any maintenance workers and we didn’t want our young daughter to see it lying there. Thank you Community Management for training your employees to be such great workers and people.

John Childers

My interaction with the Copper Mill-Community Management (Architectural Change Committee) was positive and informative. I was given information prior to submitting my request that it may be a long process; however, the quick response was unexpected but yet appreciated. Extra documentation was requested early on to complete the process which I had on hand and was able to submit immediately. My advice to all is to have the proper paperwork to support your request and also to avoid delay of their decision-making process. I want to thank Community Management- ACC, especially Jennifer Touchet, for the timely communication when I had questions and also for their kind and friendly staff. If I ever have to go through them again for anything, I will not hesitate.

Jan Boudreaux

Our experience has been terrific! We applied to get gutter installation approval on November 13th and were approved on November 19th! Mrs. Mary Pourciau jumped right on our ticket and was very professional and courteous with her requests for more information. Thank you, Community Management and Mrs. Mary Pourciau for your quick responses and getting our request for gutter installation approved so quickly. We live in Sugar Ridge Community in Youngsville!

Priscilla Cheveres

We were closing on our townhouse in 1 1/2 weeks and had 2 requests for improvements we needed done before we moved in and with Mary’s ultra quick response getting both requests approved within 2 days we were able to get work done on time. She was very patient and helped me through process superbly! Thank you again Mary for your help and prompt reply! Great doing business with this HOA management team!

Sandy Lejeune

Mary Pourciau was very helpful in getting a quick response on our request to make a front door change on our house in Arbor Walk. I am so glad we have this approval system in place as I feel this helps our subdivision maintain a nice look that helps our property values be as high as possible. Although some might think of this approval process as an inconvenience, it is actually painless, takes very little time, and is in the best interest of us homeowners. Thank you for being so helpful Mary!

Erinn Sala

Mary with the ACC department is outstanding! We were in a rush to get approval for our fence, and we had a response in less than 24 hours after speaking with Mary. Purchasing a home already comes with a guaranteed “endless to-do” list, so we greatly appreciated the timely communication. Thank you, Mary!

Stacey Lege

We requested gutters yesterday & already we received approved! That has to be the fastest response! Communication was great letting us know they were working on our request. Im highly impressed!

Rene DeMoura

My experience working with Community Management was great. The personal way that Jody Martrain handled my requests for approvals for my home impressed me. She understands the value of professional relationships in customer service. I believe that excellent customer service is key to success in business. Jody Martian has the right Stuff! I am grateful and appreciated you Jody. Make it a great day Rene

Karen Wale

I have always had quick responses to any of my concerns. Everyone I’ve been in contact with has always been professional and courteous. I’ve only had a few issues in the 3 years that I have lived here. They were all taken care of in a very timely manner. Except for my No Outlet sign! Which I still don’t understand why we can’t have one on this street. The other cul de sac has one in the new section. I just recently sent in an approval request for our home. And I got a response back in less than 24 hours. Thank you Mary P. I know your jobs aren’t always easy, dealing with so many personalities and problems. I would like to personally thank you for everything you do for me and our community! Regards!

Crystal DeMoura

When we initially sent our requests to this management company, they were very slow to respond or maybe they lost our requests? I don't know. However, once they switched to the online request system, EVERYTHING improved. Even though our community is strict, I appreciate that and I knew it ahead of time. We have been rejected over and over for a concrete addition to our driveway, but please be willing to keep asking in order to find a middle ground on your improvement. They will eventually say yes.

Stephanie Rawlinson

Even with the hurdles our community has thrown, and is continuing to throw at this company, they are still very pleasant to work with. All of my questions are answered in a reasonable time frame. And every person I've had direct contact with, including Rachel, Mandy, Brandi, and Ashley to name a few, have been absolutely fabulous and so very patient with us. Thank you to everyone for your help.

Kurt T. Bellow, Jr.

I am the owner of ABC Title and I can assure you that ABC Title of Kenner is not an existing business entity. I don’t know who posted that bad review on our behalf, but it certainly was not us. While I have never done business with Community Managment, I can say that their team communicates well. They reached out about the negative review posted on my organizations behalf and Amanda was friendly and knowledgeable on the matter. If this level of communication is applied during all of their business correspondence, then I’m sure this is an A+ company.

Alyson Gaudin

Community Management has done a fantastic job turning our community around from one that was on the decline to one that is thriving and increasing in value once again! We get great service from our property manager, Brittney. She is firm but fair and holds people accountable to the standards that will protect our investments long term. They get the job done!

Laura Bergeron

The response to my request was extremely fast. The changes or information needed to complete the details of my request were sent to me right away. I was given approval less than 24 hrs later. So so easy

Veronica Territo

Megan Moore, the Community Management Manager for the Prairieville, LA location is fantastic! Dealing with her has been a pleasure! She is the sweetest and most helpful person who is doing a great job in dealing with residents issues or concerns and responds in a timely and positive manner. We are lucky to have you associated with the community and helping residents achieve their goals in compatibility with the association guidelines. Keep up the great work, Megan!

patty denais

Mary answered so promptly. It's obvious she knows how important our request are, and that they are answered in a timely fashion. That means a lot to me, especially when we are trying to juggle work and home projects. Super job Mary! we appreciate you!

Bennie King

We were greeted right as we walked into the office and presented our request for approval. Mary immediately took our request and ensured that we had all that we needed. We brought our request in the office on October 4 and received the email approval October 9. Very timely. Thanks Mary.

Gregory Diebold

I was having a hard time trying to figure out how to navigate and submit some forms to the HOA. I call and was helped by Jody! She was extremely patient with me and all my crazy questions. She took me through each process, step by step, until everything that I needed to do was complete. My day is much better now since I finally figured it out and I owe it all to Jody! Thanks so much Jody!!!! :)

MARTY ROBERTS

Mary provided the highest customer service you could ask for. She was quick and responsive to our request. She truly knows how to provide great customer service.

David Cruz Wells

Mary, thanks for your prompt attention to our request for approval for the installation of Solar Panels in our property. My wife and I appreciate the speedy process in getting this phase of the process approved. Thanks so much for your service. Sincerely, David & Ruth Cruz-Wells

Anastassia Trombettas

Community Management was very responsive regarding my submission for approval regarding home improvements. They have a very detailed request process, but it is to ensure the value of homes in the subdivisions they represent.

Ginger hinckley

Sarah Jones was extremely helpful and professional in providing me all of the documents needed to submit my fence request. She submitted my documents timely and was very knowledgeable of the process. Excellent customer service

Regan Granier

Mary Pourciau was so very helpful with my request to put up a fence on my lot in Arbor Walk neighborhood. My emails were answered quickly. I appreciated Mary’s attention to my request. Thank you Mary for helping me get this process taken care of and approved.

Gerald Daigle

Worked with Mary Pourciau and she was very helpful with filling out the request forms. I am new to this procedure and she guided me through the whole form. Great and patient person.

CanyonTide

Mary always does a GREAT job! We get our requests approved quickly and efficiently, every time! Plus, she is so friendly and professional! Thank you, Mary and CMGT!

Jason McIntyre

As I am new to my neighborhood I had never dealt with an HOA in any form or fashion before, let alone knew what it was . I was told a few negative things about having to deal with community management people from a couple friends and family members that actually live under such over-site. But I can say so far I have had nothing but a great experience. Jody Martrain who is an Administrative Assistant at community management LLC has been a pleasure to work with. Jody has been outstanding at helping me getting things taken care of for me and my family. Communication with her has been A+ . She always responds to my questions or concerns in a very timely fashion. If I have a question and she isn’t sure of the answer, she will reach out to somebody who does. She doesn’t throw me off to someone else like a lot of other people do ( ie: utility companies and some Gov employees are the worst) Either way I’m never waiting longer than a day or two. I hope to be dealing with her as long as I am a resident here.

cdman1674

Called several times but went to voice mail each time. But this was during April and the community management was probably not meeting. Did get thru and talked to Mary Pourciau. She found our application and promised a quick response. The next day at 8:00 got an email stating we were approved to build our shed. This is Gloria Aguillard and we live in Graham Heights in Lafayette,LA. Address is 106 Wayfarer Way Lafayette,LA 70507.

Megan Moore

'THE BEST' community management! I must say It is easier to follow someone that you think is honestly wanting the best for you, themselves and the company. They are there to answer any questions that you have and if they do not know the answer, they will find it for you. Your voice is important to management and they are there to hear what you have to say. This community gives you an opportunity to find out what needs to be done in order to move forward with the company and genuinely care that you make it as far as you can. I would like to add they are passionate and hardworking people just like yourself. The hiring for this community is based on who will best match the goals of the company and boost the moral of the team. GREAT JOB TO YOUR TEAM! I give them 5🌟!

Gaven Reaves

They are the worst HOA management company I have ever dealt with. They try to manage properties from half way across the state and have no idea whats actually going on in the neighborhood. I am aware of the HOA rules and follow them to the best of my ability. People do live in these neighborhoods and they do have lives and hobbies. Its a complete waste of my HOA dues for them to send petty notices just because somethings out of place or a boat is in my driveway while i am working on it for a few hours, and that happens to be the time they make there once a month drive through. If your looking at a neighborhood and they are involved RUN!!!!!! Update: I did receive a call from the management company as they said and I am improving my rating for that. They have brought to my attention how there business model is set up and how there contract with the developer reads. So the management company is not fully to blame. However it is still a terrible waste of money and I myself and neighbors are still having to deal with the petty notices for things that are typically corrected before the notice is even received or the notice is sent for something that is a far fetched interpretation of the HOA covenants. For example when warranty work is being done by the builder and the HOA send a notice for the scaffolding in the front yard while the work is in progress.

Brandon

I served as a president of my HOA board from 2019-2019 and community management was and still is our management company. While challenges always arise I found that community management always performed to exactly what we asked of them. Through my time spent on the HOA board I came to learn a lot of the behind the scenes work that most residents don’t see, nor appreciate. Most people live upset because they got a violation.. while there were most certainly hiccups and bumps in the road, it was never anything strong leadership and vendor management couldn’t overcome. I was so pleased with their work that I opted to extend our contract with them. For 10 years. Really do have some great people working for them.

Meggan Brown

Mary was very quick to reply back to me with any concerns I had! The ACC took quite a while to get back to me with an approval for a fence permit, but I appreciate having an HOA in our neighborhood.

Bruce Palmer

While the rules and bylaws of Southpointe are more restrictive than some of our residents would like, I have found my several requests to the Architectural Committee to be promptly and positively acted on. I credit the committee members and ACC Coordinator Mary Pourciau with the professionalism and commitment to keeping standards high that make us proud and grateful to be residents of this great community.

Chris LeMoine

We are new to our neighborhood and Community Management, so far all is going well! We need a fence so I contacted Community Management to get approval, I was instructed on the process and submitted the form. Approval was received quickly, thanks for your assistance Mary Pourciau!

Jack Chapman

Being here less than a year, it took a little time and experience to get used to the way the developers expect things to be done. We had previous experience with a Design Review Committee in another city. After a false start over placement of a security camera, I finally understood that Mary Pourciau was not the person giving the thumbs up or down over our requests, but rather the developer. I also learned that Community Management is simply a subdivision management company who has sixty (60) or more subdivisions to manage. They might get up to a thousand requests a week for changes to a yard or house! Wow! I also realized that she is the one, whom I blamed erroneously for what I thought was a simple request. Wrong again. However, she went to bat and got an answer we could live with, suggesting placement of our camera which would meet with the approval of the developer at Couret Farms. I am deeply grateful for her hard work and understanding about our request. She is the reason for the five star review. In the process, it was suggested we involve a board member, which we did, and their hands on involvement was a big help. After all the pieces were sorted out, we love living at Couret Farms! Thank you Mary for seeing us through to the end. Jack and Jane Chapman

Vera Maguire

Mary Pourciau ACC coordinator is an exceptional 5 star performer. Her comments and guidance regarding our requested 212 lot improvements requirements are exceptional. We are very happy to have made and continue to have contact with to ensure we are following the Ashton Parc covenants, conditions and restrictions. Thank You Mary!!

Randall Shows

Thanks for the super quick response! We are excited to be making a few improvements to our home. We were scared that it would take a long timie to get the colors and changes approved. Instead it was easy and quick!

Joan Webb

Mary was very helpful and professional. Turned in my paperwork for a home improvement project, she quickly got back to me . Had my answer by the end of the day. It was a very nice experience.

willie green

While going through hardships of losing family members and illness that my wife and I were experiencing, we inadvertently forgot to pay our dues on time. When we made the payment online, a short time later, we received a bill for $5. A few days after that, we received another bill for $45. Concerned, we called them, CMGT, to find out what this was about. I was told to send in the $5 and a letter explaining why I didn’t make the payment on time. I, Mr Green, did all that was asked of me.The $40 was waived, however, we feel we were not treated respectfully in this situation.

Suzanne B.

I submitted an architectural change request to Community Management on May 12, 2020 and received approval on May 14, 2020. I was surprised to receive such a rapid response. Thank you, Mary for handling this so quickly. I am truly impressed.

Laurel Gaebel

I spoke with Lesley Walker today from Community Management, LLC. Lesley was very helpful and knowledgeable and help me navigate my way through what I thought was going to be a lengthy process as I am new to the HOA. Lesley walked me right through the process and even offered to meet with me to do so. Thank you for making my first experience with Community Management so pleasureable. I look forward to being part of the HOA.

Lyanne Dowling

They responded and approved our request in less than 24 hours. I’m impressed with their quick response and professionalism. I look forward to working with them again in the future.

Mel Rolls

What amazing attention was given my request to put up a fence at my home in “The Landings” by Mary Pourciau. Every email was answered quickly and filled with the information I needed to insure the fence met our HOA guidelines. Thank you Mary for your excellent service!

Henry Lambert

Called to inquire about my HOA balance at Highland Hideaways today and spoke with Kelsey Williamson. She was very quick and responsive. Have always had a pleasant experience whenever I've needed to call.

MastaBlasta

From the residents of 589 Claiborne Trails, excellent and swift customer service! Thank you for making our experience with improving our home a pleasurable one! Excellent customer service!!!

Melissa Murphy

As a resident of Keystone Of Galvez, I want to thank Mary Pourciau with Community Management, LLC for the quick approval of my driveway extension. This approval has added an upgrade to our home and we have received many compliments on it. We can now park all of our vehicles. Thanks again!

Hannah Albers

Tanya has made living in an HOA community very pleasent. Anything that needs to be addressed is done fast! I’m very impressed with how she is able to manage all the properties. Morganfield is very lucky to have her on board. I always have plenty of questions & she responds within minutes with an answer. Very prompt! I also love her personality for this community! Thank you Tanya, I can’t say enough good things about you & your work ethics!

Hope Navarrete

Thank you Mary Pourciau and Kelsey Williamson for a pleasant experience getting approval for gutter installation. The approval was completed in one day and without any expected hassle. Your professional assistance is greatly appreciated!

Kurt Arnold

I live in South Haven. Mary Pourceau was working with me on the acceptance of a shed for our HOA. She was very helpful and responsive. Thank You

Randy Jackson

I'm so used to dealing with Lewis Companies that any little bit of professionalism would be excellent. That being said, I appreciate Jody at Community Management for displaying the courtesy and professionalism that I try to convey to my own customers. I can't thank you enough.

Valerie Lawrence

Sarah is Amazing!!!!!!!!! I called and I was in PANIC MODE!! Sarah held my hand and walked me through the whole process. She stayed on the phone with me the whole time until everything was wrapped up. I really appreciate the customer service that Sarah provided.

Rosefamily Barfield

Community Management has been managing our HOA for several years. They have done an outstanding job. They carry out the administration of the HOA under the guidance of the HOA Board and do a great job. They keep the workload of the Board members to a minimum by handling all billing, site visits, violations, etc. I highly recommend their services in your HOA is looking for a management company.

Dewey Freeman

I’ve made several requests for work to be done... I have always had a quick response and appreciate how Jennifer Touchet handled my request. Thanks for all you do...also thanks to Mary for her good job as well

Megan Welsh

i think community management does a good job. The actual job they do is a hard one and it is IMPOSSIBLE to make all residents in a neighborhood happy at once. Some people want stricter rules and more violations, some people want a more relaxed environment and to be left alone. everyone doesn't agree and i think they do a pretty good job and trying to give a little to everyone. They try their best to work with you and get conflicts and problems settled.

Candace

I had the best experience with Mary ! She performed a responsive and professional job. I appreciate her patience and just overall courtesy ! Thank you Mary!

Bea Gyimah

I would like to share a customer service comment on Sarah Jones. I spoke with her today and she demonstrated good customer skills. Moreover, she did a good job addressing my questions and was helpful.

Scott Forte

Brittney really knows how to run the HOA and makes sure that issues get addressed in a timely manner. They also aren't excessive and have reasonable rules to help maintain a clean neighborhood. Best HOA I have ever had.

Mary Davidson

Mary Pourciau was most helpful and efficient and got my request approved ASAP! She deserves five stars ⭐️ ⭐️⭐️⭐️⭐️ Thank you, Mary Davidson… Spanish Cove HOA in Ocean Springs, MS

Andrea Crawley

Everyone I dealt with was very polite, professional, and went above and beyond to help navigate me through the process. Thanks to Cindy, Megan Moore, and Mary for all of their kindnesses and guidance. Greatly appreciated.

John Patrick Williamson

FYI: Natalie Vidrine does a Responsive, Good Value and Quality Professional job handling and assisting HOA residents at River Ranch in Lafayette.

Chris Carbine

Kelly Guthrie is absolutely amazing at managing our community. Kelly's ongoing dedication to our community has resulted in substantial savings for our HOA. I cannot recommend Kelly Guthrie and Community Management LLC highly enough!

Joshua Callegan

I received a "violation" stating that I needed to weed my flowerbed when you can clearly see in the picture that was provided by the company that there wasn't a single weed. However you can see low growing rose bushes. EDIT: I emailed the company and they reviewed my corrective action and determined correctly that in fact there were no weeds to be seen. Thank you for your prompt response.

M Chapman

Community Management reviewed my architecture request form for an addition to my home and quickly turned this around within 2 business days. Was an excellent response time.

Joyce Paquette

I want to thank you for the prompt attention to our request for our home. Don't think it could have been any easier! We live in Moss Cove, Thibodaux, LA 70301. Thanks again, Joyce Paquette

Barry Booth

Thank you very much for the expediency in approving my architectural control committee request. Mary Pourciau has been very helpful once again in completing the process.

Chad Gilbert

Easy to use; great communication (email to confirm receipt of my request, an email to update on action, and final email to confirm approval); and fast turnaround (request submitted on a Friday; approval granted on Tuesday).

Joseph "Joe" Furco

Submitted two requests for approval to our property. Requests were promptly addressed and approvals came within a couple of days. Fast and efficient service.

Debra D

Property manager Kelly, handled my complaint expeditiously and she expressed concern for my well being. Ms. Kelly is Professional and definitely an asset to our community at Settlement at Live Oak.

Charleston J. Rainey Sr.

Talking with a neighbor, he said that he also had a great experience. So we felt at ease submitting our upgrades, eventhough they are minor, approval was almost immediate. Thanks again for the quick response.

Lynn Buie

Mary, with the Architectural Control Committee, was very helpful in assisting me with my Architectural Change Approval. She explained the process and processed the form right away. With her help and the Board, the process was fast and efficient.

Thomas Aldrich

Architectural Change Request was process in 2 1/2 days! Mary Pourciau Stayed on top of communication, and getting it through the approval process! - Well done!

Katie Kekich

Very pleased with the updates from Brittney Lorio over the last few months! She has kept us up to date about everything going on in the neighborhood! It's greatly appreciated and we continue to stay well informed.

Whitney Brekeen

I work for a title company and always have to verify if HOA dues are current. Brittany Russell is AMAZING and a huge help! She's always fast with getting the information needed and is super sweet! Thanks, Brittany!

Jennifer Touchet

Kelly Guthrie is a great property manager. We have had to contact customer service and spoken with other departments as well, everyone has been exceptional!

carl breaux

Mary Pourciau was very courteous and professional handling my request, I know she took time out of her very busy schedule to help me get approved for my additions at Evangeline Grove Community in Lafayette La. Thanks Carl

ezgoingcuz

Ever sense the day Community Management to over our HOA in our neighborhood things have working out great. They provide a great service with the upmost professionalism. Mike

Aaron S

We have been extremely pleased with the professional guidance and management of our CAM and the office in Denham Springs. Cinnamon is always a pleasure to work with. I don't know what I would do without them helping guide our HOA.

Navada Brown

I called Community Management about a violation letter I received in the mail. I spoke to Crystal Rocker and she was very helpful and patient with me. She emailed the information to me that I needed. Thanks, I really appreciate your help.

Roger Kamla

Mary was very receptive and understanding. She expedited the review and approval of our fence plan so it would accommodate our dog. Ask for her!

Nancy LoCoco

My mom and dad moved into Couret Farms Community and worked with Mary from Community Management, LLC on getting approval for a generator. Mary was courteous and prompt at taking care of her.

gina cousin

Mary is always on top on the request and in constant contact letting you know the status always. She even answers you when she’s off. She’s awesome and I do appreciate her.

Zachary Sciortino

Aside from the specifics of the HOA rules, this company made the process simple. It was great to be able to easily check the status of my request.

Kathy Achord

Brittany Russell, New Member Coordinator is awesome. So friendly and always willing to help. She is quick and accurate with her information. Thanks for always being such a big help !!!!

karen dean

I have only good things to say about Community Management and even better things to say about Natalie. She is hard working and it is obvious that she loves her job and takes pride in her work. She gets things done!

MylesB Media

I just wanted to share how much I have enjoyed working with Natalie over the last year! She has made my transition from Texas to Louisiana so much better!! Always helpful!! Always awesome!!

Joshua duplechain

Worked with Mary with the ACC, who was quick to respond to emails and help with approval on home improvements at our place in Copper Mill. Great customer service.

EDWARD CARMINE

Rock Creek Community property owner. Submitted a request for storage unit and fence on our property. Process was quick and efficient. Thank you for staying on this. A+

Tim Eads

River Ridge, Gorgeous property. Scenic views, love walking around the pond. The property manager, Natalie, is a treasure, such a great personality and always here for us. She is a keeper!

LPG

This has been the fourth time I have submitted a request for improvements. I have always received prompt responses. Mary took care of my latest request. I had my approval the next day!

tammee2

We have never had an HOA before and we find them very responsive and professional. We find it easy to communicate . Tina Ory

Breeze Gee

Community Management has done a wonderful job! Natalie Vidrine has done an amazing job getting projects around river ranch done and seeing that residents are Properly assisted

SHARON BULLOCK

Mary made this request for approval very easy on me, she responded within hours of my submission with an approval. In the past, it would take 3-4 days to get a response.

SD SD

Very friendly... Answered all my questions.

Ann Russell

Even when I send a request to Natalie first thing on a Monday morning, she responds promptly. She is doing a fine job for us in River Ranch.

James Regan

Been a vendor for 4 years. Probably one of the best management companies to work with (and I've worked with a lot!). Very straight to the point when addressing issues. Easy to work with.

Jessica LaRocca

Tanya is AWESOME! She responds immediately to all of our requests. She really tries her best to get the developer(s) to do what is best for the community.

Cleve Carpenter

Needed a fence for my dog shortly after closing. Approval done in about 36 hours. The fence will be done this Friday. Jordy (our dog) is excited.

michael weir

Mary Pourciau did an awesome job thank you for all your help I was really concerned about asking for permission because we have never belonged to a homeowner association before thank you very much Mary we cannot ask for a better person you are awesome

Eddie Watts

Thanks Mary Pourciau, for responding to my architectural change request in a very professional and speedy manner. You make the process a breeze.

Terry Kuykendall

Jody Martrain was very helpful in all processes. She was honest and polite, but also did her job effectively and efficiently. 5 stars out of 5 stars!!

Ted Long

I wanted to do a raised garden in my backyard and wasn't sure if I needed it approved, so I sent in a request. It was reviewed and approved in 2 days. Thanks!

Pat Simien

Natalie Vidrine has been very responsive any time we have an issue that arises. She has been amazing to work with. Thanks Natalie Clyde & Pat

Deadra Smith

Thanks for being very patient with me Mary Pourciau. I changed my mind twice on my fence and you still got my approval quick! Awesome job!!

Yvette Johnson

Mary Pourciau, ACC Coordinator was very patient, courteous and professional. Her willingness to explain and convey information was very helpful to the application/modification process.

Will W

Mary was very helpful in assisting us to get approval for screening in the back patio & kept us informed to get the information that was needed. This was for our home in Audubon Trails.

Louie Smothermon

My experience with the Level Homes team has been fantastic. I could not be happier with the professionalism and quality customer service. Thank you!

Travis Boone

I have only experienced good things from Community Management Team. I am employed for a title company, and Brittany is always quick and responsive to my requests.

Michael Smith

Architectural Change Request was process in one day - impressive. Trick is to carefully complete the form providing all requested information.

Jason Phillips

Mary Pourciau was very responsive and professional when I was trying to get a patio extension approved. The experience was great.

Savanna Richey

We love our neighborhood! - Brittany Lorio and her Community Management team have done a great job since we moved in last October!

Kimberly Buxton

Kelly Guthrie was amazing and friendly. Spoke with customer service and other departments, all were exceptional at their jobs. Overall a great experience!

Shanna May

Thanks to Ms.Mary she worked with us on getting fence approved and also a driveway extension approved.Great person to work with. Thanks again Ms.Mary

Abel Orgeron

Mary Pourciau was very quick to open my ticket, get it to the right resource and to pass on the approval to me. I could not believe it was handled so quickly!

Billy Badeaux

I am not very good navigating new programs and was having trouble filling in all the info for my ticket. Mary walked me through till the end. Good job Mary and thanks

mmonte4

Really impressed with the folks at CMGT! Brittney is always available and attentive to any question or concern I have. All issues are handled promptly.

Its Me Again

WOW! Emailed my improvement requests and received approval email less than 24 hours later. So excited that we can go ahead and get started!

dorothy heath

Mary Pourciau was just awesome. I was blown away by how quick she was to respond to our request. Couldn’t have asked for better help!

Justin Beard

I contacted our HOA and almost right away got a response. This is our first request of our hoa and so far I am very pleased!

Jane B

Mary was very efficient and provided a quick turnaround on my request for a patio extension. Very pleased.

Amanda Breaux

I really appreciate the professionalism that the Community Management has and it also goes along with the responsive time we didn't have to wait so long we put everything in and we try to do what is asked of us so we can get that proper response and I didn't have to go over and over so I do appreciate it thank you

Joscelyne Sims

I am very impressed. I was able to receive a fast response and approval. Thanks for your professionalism and support in assuring me A1 service.

Bret V

Natalie is doing an amazing job! She’s on top of everything! River Ranch is lucky to have her.

Cheryl Sliga

I want to say that I found Mary very personable and easy to work with. Thank-you for helping us with our recent request.

Joshua Touchet

Kelly Guthrie was very helpful and answered all of my questions and concerns. A very kind and caring person that wants to make everyone’s experience more enjoyable.

E G

I can’t say enough good things about this company. A very positive experience. Working with Natalie has been amazing.

Jd Cox

Great management company to work with. They really do a lot to make sure whatever issue you may have gets addressed. Thanks guys keep up the good work.

D J

Marilyn was great! I had a question and she responded extremely quick with the information and forms I needed! Great service. Thanks!

Dock Davis

Mary Pourciau, the ACC Coordinator, processed my construction request in a timely manner and communicated clearly.

Spencer Shawhan

Quick response with New Resident form and the necessary documents to allow us to get satellite TV service installed.

Yvette Scheppegrell

Takes to long to get back to you when you submit a ticket online

Donna McMurphy

Mary Pourciau has been wonderful. I’ve been able to get prompt approval and attention to my needs. Thank you Mary

Cynthia Dupre

I received great service. Very informative and quick to answer any concerns or questions I had on my issues. I live in East Bedico Creek.

Ronda Arden

Our request was reviewed and authorized in a matter of days. Thanks to Mary Pourciau for your efficient response. Jim Mortimore

A Hills

Jody was great and patient during my entire fence approval process.

Copperfield Subdivision

Customer service has been nothing but spectacular. Keisey has been phenomenal and very helpful and Her response time is impeccable.

William Davies

Quick turnaround on ACC request. Online ticket system was very easy to use.

Dolores Soileau

Request was sent in and heard back within the hour. I received Approval next morning

John Pate Jr

I had a great experience. The HOA was quick and to the point. Great job

Missy Cormier

Mary P. helped us very quickly in getting an answer from the HOA. We appreciate the swift response.

Ray

Working with Kathryn Mason is a wonderful experience. She is amazing!

Papa's Home Inspection

Thank you Amanda and Mary for your help with the HOA paperwork at Cedar Bend. It was much appreciated

Gary Hebert

Mary Pourciau is always very helpful and follows up quickly when you have questions or requests.

David Hamilton

Amanda Betencourt is a fantastic property manager, and all around human being.

Brittany gillis

Great experience working with the property managers here! Brittney and Christy have been wonderful!

Edward Graul

Very quick turnaround on our request. Grateful for courteous handling. Debby

Charles Eccles

I really appreciate the quick response I received from my ACC Coordinator Mary Pourciau with Community Management. Thank you

Jennifer Terrell

Mary answered very promptly! Much appreciated! Thank you! I live in The Crossings in Ponchatoula, LA.

Cynthia Wynne

We want to thank you for responding so quickly with the good news approving our request. Thank you Barry and Cynthia

Aaron Coriell

Very fast feedback and approval on my home improvement request!

Frank Reda

We had our project approved quickly . The process was " painless"

O S

Mary P. Was Quick and very Helpful, Kept me posted with situations of things From Inception to Approval of my request

Coree Ford

Request for Lot improvement response with needed information and approval was very quick and courteous

Stacy Jemison

Ms. Pourciau was courteous and quick in her responses. The matter was resolved expediently.

Donna Lambert

Mary Pouciau was very quick to respond to my request. It was a very professional experience.

Desirae Quebedeaux

Mrs. Jody and Mrs. Mary, thank you for good service in a timely manner!!

allen verdick

I submitted an application in the morning and by the afternoon it was approved. Outstanding response!

Debbie Stefanek

My porch addition was approved quickly and professionally.

ray sanborn

great experience I submitted the information and all was done in a timely courteous manner.

K-Lynn McKey

Their response to our request was quick and handled professionally.

Warren Green

Mary was great to work with during this process. Very helpful and informative.

Mike R

wonderful group of people who actually listen to homeowners, and what their needs are!

Lorraine Saville

Mary makes the approval process an easy one! Quick and efficient.

Darlene Harris

Mary Pourcia was very helpful and had me approved very quick. Thank you !!

Dawn Lejeune

Mary is very prompt and courteous. Awesome customer service!

Gerald

I live in Orleans Run and requested approval for an addition and Got response the next day.

Karen Soileau

I want to say that Mary has been very helpful and responds quickly.

Jerry Franks

Mary, Thank you for your help yesterday with my ACC request. Thanks, Jerry Franks

Karen Breaux

Always ready to provide information needed to get approvals as soon as possible

Paul Winfree

Great job timely response!

Debbie Gooch

great experience. Mary was very helpful and patient!

Lauren Hanberry

Mary is great! So professional and quick to respond. Thank you!

Greta Banks

Expediting service, always available to help and assist, friendly staff, and overall great company

Robert W

Mary was informative and responses were very quick. Thanks so much

Jason LeJeune

Mary was great with the communications in a prompt manner.

Emily carter

Fast, Easy, and Simple! The fastest response I have received!

Bryan Hitt

Very fast response!. We appreciate your assistance and management of our community!

Donald Stewart

I am satisfied with the turn-around to obtain approval. Thank you!

Racheal Guerra

Ms. Mary is very quick to respond and kept us updated.

Mark Lomax

Experience was fine. Very professional and courteous.

JoAnn Theriot

The person handling this property (Kelly Guthrie) is very professional.

Gary Cutlip

Very appreciative of the prompt response to my request.

Aaron Mayeux

Fast and reasonable response to home improvement applications.

Lauri Grady

Mary Pourciau-polite, responsive and effecient.

Timothy Davidson

User friendly and very fast response time.

DR. FRED COMBS

Great process and follow up! Thanks!

Curtis Bowers

Great fast service from Mary Pourciau.

J. S.

Very fast response for gutters permission.

Judy Trahan

Very quick response to my request. Very professional.

Pamela Kingham-George

Thank you for your prompt help and fast response.

MIHAELA COVACIO

I sumited a ticket and was answer fast

Dusty Martin

Very quick response and easy to work with.

Terry Gabriel

Good Communication and quick response time.

Diane Breaux

Thanks for the quick response and excellent service

Dennis Ray Smith

Appreciate the promptness with an answer to the request.

deyarn gasery

The process was quick and easy.

Cherlyn Pitts

Ok

Donald Stewart

Thank you for your approval of my request.

Angelia Spratling

Response time is awesome!

Wanda Williams

good Job. excellent response time

Blake Bourgeois

Very fast approvals!

Joy Johnson

Ms.Mary was great.

Quaneisha Spikes

Extremely helpful and prompt in responding. Thank you.

John Robichaux

Friendly and easy to deal with.

Tiffanie Davis

Extremely helpful with rapid response!!!

Maridel Scallan

Speedy and c0urteus respnse

Jessi Cartwright

Quick answer with no hassle.

J Z

To Mary Pourciau

chaojing weng

Great management

Mickey Franks

Customer service is beyond compare. Kristina went beyond the call of duty.

Randall Ansley

Dick johnson

Rhonda Lorio

Joseph Eccles

Donald Warmington

Karina Valle

Drew Harrington

Forrest Teel

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