Reviews of Mauzy Properties. (Real Estate Agency) in Minneapolis (Minnesota).
Mauzy Properties
19950 Dodd Blvd #102, Lakeville, MN 55044, United States
Description
Information of Mauzy Properties, Real estate agency in Minneapolis (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mauzy Properties
Sunday
Closed
Monday
8:15 am–4 pm
Tuesday
8:15 am–4 pm
Wednesday
8:15 am–4 pm
Thursday
8:15 am–4 pm
Friday
8:15 am–4 pm
Saturday
Closed
Reviews of Mauzy Properties
I recently got into my first home with the help of Chantel Peterson and it was nothing short of smooth. Being it is my first experience buying, she made sure everything was laid out for me to understand and she had genuine excitement for my situation. I was in my new home 33 days from the first showing. She responds promptly to all of my questions and concerns with a fantastic attitude and I will be utilizing her expertise from now on. Highly recommend her and Mauzy Properties!
I have been renting with Mauzy for about 6 months now and Sherlyn has been extremely helpful getting questions answered and issues addressed. She is professional, responsive and a great advocate for what is right. It’s great knowing she is working her hardest to make sure I have a great experience and a safe and comfortable home.
I have only had a brief experience with this company. My wife and I were approved for a rental home that Mauzy properties manages. I had a positive experience through the application, approval and tour process. Unfortunately, us moving into the home was contingent on another couple (unrelated to Mauzy) taking over our current apartment lease. They backed out of taking over our lease after we had already paid the deposit on the home. Jill, a manager at Mauzy has been accommodating and willing to work with my wife and I on our deposit situation despite my lack of attention to the fine print of the application process. I don’t have anything negative to say but one thing I have certainly learned is always read the fine print of any application and contract. I thought I had but I missed a key piece of it. Jill, I appreciate the kindness and professionalism you have shown my wife and I as we navigate through our next steps.
Larry was so kind and respectful, even worked in a way where it didn't feel super awkward and uncomfortable.
We unfortunately had a funeral to attend but felt completely safe leaving the house in his hands.
He did a wonderful job getting our blinds put in and is just good in general.
A+ for you Larry!
Sheryln Robles has been great to work with during my residency. She has always worked quickly and sufficiently to help me with whatever I needed at the time! I appreciate her for giving me a peace of mind and knowing she will take care of things.
We had our heat go out over the holiday while everything was closed down, but Steve was quick to respond and did his best to help us out and make sure we were okay. Really appreciate his effort.
Chris has been a wonderful person to work with. He does a thorough job in screening tenants. He has always been to get a tenant for the last 4 years. He always responds immediately to any needs that need to be taken care of. I would always recommend him.
We have been tenants with Mauzy properties for about 4 years now. We work with Shannon as the property manager. She is excellent. She is very caring, easily accessible and always responds quickly to our needs. We are so thankful to have had her through some difficult times with our landlord. She has been nothing but the best and we would recommend her and Mauzy hands down.
I've rented from a lot of horrible rental companies in the past, so I went into renting with Mauzy expecting a similar experience. However, they have far exceeded my expectations. I've worked closely with Lauren (our property manager) on a number of issues, and she has always ensured our satisfaction and been willing to request reimbursements from the landlord when problems aren't solved in a timely manner. We've had a few problems that haven't been resolved as quickly as we would have liked for them to be, but that's kind of the nature of renting, and Lauren & the Mauzy team has worked to make sure that we are compensated for any unresolved issues. Overall, I would highly recommend renting with Mauzy, and if you run into a longer than ideal wait time on a fix, just reach back out! They're super responsive and willing to work with you to make sure you are comfortable in your home! Even if I don't resign my current lease, I will definitely seek out another Mauzy property because of my great experience with them.
We came across a great property that we were fortunate enough to get and will be moving into at the end of the month. The thing that made this experience a wonderful one was dealing with Jill from Mauzy Properties. During our search, we dealt with bad or incorrect listings, lazy agents, and flat out scams. But Jill, and subsequently Megan, from Mauzy have been professional, timely, and informative. All while being very pleasant and friendly. We are excited about our move, but also very relieved to know we will be working with professionals. Thank you Jill !!!
Steve was great! He came by to help get my garage door shut. Josh was also very responsive and helped arrange this for me.
We had an issue with a lease violation but after sending in the proper documents it was taken care of fast and pain free. Thank you Lauren Young!
The rental property management, leasing, and maintenance support that Mauzy Properties provides is excellent. I've been impressed by the expertise and responsiveness provided by Michael Getty - he is a realtor and leasing agent that gives guidance on leasing strategies, market rent rates, and offers helpful ideas about improvements tenants will appreciate. As a property manager, Sherlyn Robles has been extremely professional, communicative and responsive to property maintenance needs and issues. She's also skilled at working with vendors and tenants to schedule and coordinate services as needed, and known for follow-through. Chris Mauzy and his team go above and beyond to take care of your property management needs and they are incredibly supportive when unforeseen issues like freeze damage take place (e.g. mitigating the damage and expediting repairs). Their online landlord and tenant platform is user-friendly and provides all the communication tools, document storage, and financial reporting needed. They are a top-notch shop and I would highly recommend them!
I relocated to MN for my job and hadn't rented in years, so the process was all new to me. Mauzy Properties made the experience easy and stress free! Jill answered all of my questions and was very professional, while also being personable. I highly recommend this company!
As a landlord, our first experience working with a different property management company was absolutely terrible. We switched to Mauzy Properties and have been extremely happy with them for the past 9 years. Mauzy is always quick to respond and very reliable. I highly recommend them to anyone looking for a property management company.
Mauzy Properties hands down has some of the best staff I've ever worked with!! I'd especially like to thank Nina Jones ! She has gone above and beyond anytime I've reached out to her. Nina always responds to me promptly and goes out of her way to ensure my requests are taken care of and in a timely manner. Her customer service , empathy and willingness to work with me in certain situations has truly made me feel like a valued tenant here. I'll definitely be recommending Mauzy Properties to friends and family !
- Thanks again !
5 stars for Nina. We had another property manager for years that was awful to say the least (let us be without power for days, suggested we got a discount on our dog rent because out dog would die etc). We have seen a drastic change when Nina took over our property. She is compassionate and prompt, keeps us in the loop when working on ongoing issues. We have been at the Bates property for about 4 years and have been so pleased with Nina. Other than the old property manager we have had overall positive experiences with the rest of the staff there as well. So glad Nina took over.
I have rented a Mauzy-managed property for over a year. I am actually in property management, so I have a particularly critical eye, but my experience overall has been a very positive one! Our specific manager Nina is always just a quick text away, and their service technician Garrett was thorough in his work, cleaned up any mess and even called to go through what he'd accomplished...a rare trait!
The only thing keeping this review from 5-stars is that it can sometimes take a while for work orders to get completed, but that's more an issue of staffing than service. When your fix is a big ticket issue it tends to take longer, but general stuff tends to get done in under a week. Don't let this deter you from working with Mauzy.
I'll update my review once my family has moved on, but in the meantime, we signed on for our second year without hesitation!
I have worked with many property management companies over the years as a renter, and Mauzy Properties by far has been the most professional and responsive. Anybody can offer service with a smile, and they do that well, but it’s in the face of adversity where this organization shines. Any time I have had an issue (and older homes are all bound to), the staff is immediately up to the task using a triage approach to remedy. The contractors they utilize are all friendly, professional, skilled, and thorough as well. Stellar team!
I have had a very positive experience renting my house from Mauzy Properties. Dan Marvin was a great property manager who made the leasing and living situation feel painless. Would highly recommend checking out one of their rental properties!
Sherlyn Robles answered all my questions and in a very prompt and professional manner, we really appreciated all her effort and time required. Great communication skills and seemed very much to know what she was doing, very refreshing in this day and age.
Excellent customer service...friendly, attentive, responsive, professional. Much better than Renters Warehouse in my opinion. Be sure to take really good care of house inside and out. We ran into a few issues with security deposit but they were very willing to work with us when we reached out. Specifically Jill Cook and Megan Kissinger-- they went above and beyond.
*Note for our specific situation: Mauzy came in halfway through our lease from another rental agency so they were not able to do their routine initial inspection. I doubt we would have any issues if we had Mauzy from start to finish!
I became a customer when this was Rent Solutions back in 2010. These guys and gals have provided exceptional service and I have been lucky enough to have some outstanding residents in my families old home. We are living abroad in South Korea and are very lucky to have been introduced to Chris and his team. I am hoping for another 5 years of great service.
We've had good experiences with our rental company, Mauzy. Most recently we requested a fix for a minor electrical issue in the house. Nina was quick to respond and scheduled a technician to come out within a day or two.
Our technician was Carlos, who easily identified the issue with the outlet, and got it switched over to a new one, making sure the color matched (which I very much appreciated). He was very nice, quick, and efficient. Problem fixed.
I also liked that I got a notification on my phone when Carlos was on his way, and it told me exactly how many minutes away he was. And he showed up exactly when my message said he would. Nice feature! The message also included a picture of Carlos, which was great thing so I know I'm not letting a random person in my house. 🙂
Nina checked in the next day to make sure everything is now working properly and to assure us that she's there to help should we need anything else.
I interviewed several management companies before choosing Mauzy Properties. I am happy with my decision. Nina has been great about taking care of problems, answering my questions and responding to my requests. Thank you .
My friend and I had a great experience renting with Mauzy Properties. The move in and move out were very smooth. They had a great response time for maintenance and were always very friendly. We would have stayed in our Mauzy Apartment for a long time if it wasn’t for us moving out of state! Nina Jones was also very helpful and offered to write a recommendation for us to provide to future landlords. Thank you!
Everyone we have worked with so far has been great! Michael showed us the apartment and was informative and quick with our application/move in process.
Merissa has been great to work with getting settled into our new home- friendly and quick to respond.
Nina has been a great help getting me information about maintenance requests and scheduling things timely- very nice, too!
And Ivan in maintenance has been so helpful and friendly when completing work orders. We appreciate all their help! Great customer service.
I have been working with Mauzy Properties and specifically with Ethan to manage my two duplexes in Saint Paul. Ethan has done a phenomenal job taking over the management. I had two vacancies when he took over and Ethan was able to find two quality tenants in a very timely manner. He is always very responsive and will usually respond to any questions you may have within half an hour via email. He thinks long term and will give you his advice on what you should do to get the best tenants and also how to retain them for the long run. Mauzy Properties is a wonderful management company and Ethan is just one example of why I will be letting them keep my business for a very long time.
I have been using Mauzy to manage my property for about 5 years now since I moved out of state. It’s been such a relief having them as they have taken amazing care maintaining my townhouse, finding me the right tenants and ensuring the tenants have everything they need. It’s a win-win. Chris, Merissa and the rest of the team are always super responsive and great at communicating! They truly care about their clients and I would highly recommend to anyone!
All I have to say is Dan the Marvin is probably one of the best if not the best PM I have worked with in at least two months. His attention to detail and commitment to getting things done is second to none. Only rivaled by some of the best property management companies like the Wonkas and lindahls of the world.
Thanks Dan for all you do....
#buffalostrong
We moved in to a Mauzy Property on July 15th. We LOVE the property and the staff have been great to deal with! In particular, Nina Jones has been great to work with! Very responsive to any concerns we've had. Thank you Mauzy!
I have called with several questions and needed things fixed in the past. Megan Kissinger has always been there to help me out. I was super impressed when I locked myself out of my place and called an automated number and left a message. I also emailed Megan and she responded to my email within a few minutes, even though she was off and it was a weekend. She helped me figure out a solution to that problem and has always been professional and happy to listen to my issues.
Having Mauzy as our property managers has been hands down the best renting experience I have ever had.
Shannon is always prompt with returning calls, emails, and texts, and has an answer for everything.
Our maintenance requests get dealt with almost immediately, or at least get added to the schedule ASAP, and the teams that come in are professional and friendly.
I've always had landlords and property managers that ignore or take weeks to get back to me, but Shannon has changed this and has set the bar incredibly high for herself and the company.
I highly recommend Mauzy Properties and especially Nina Jones, my property manager. She was very helpful and quick answering my questions and making all informations and other requests very clear not only for me but also for the other tenants. She made me feel safe and valued. She really takes care of her customers and cares about them. Thank you again, Nina!
Calvin, the maintenance man, does the best job! He's always in a good mood, friendly and efficient and fixed everything right the first time. He's helpful and just does a great job for tenants and the company!
Ivan M did an excellent job plowing the lot! Great customer service. Took the time to do a really good job! Thanks!!
Nina does a great job scheduling service, gets us set up right away! And Calvin does an excellent job getting the maintenance work done right the first time!
After renting from Mauzy for 2 years now, I can say with certainty that they do a good job with their properties. Every maintenance request is a positive experience and my most recent one with Ivan M. is no exception. I appreciate the high level of communication and professionalism from all of them.
The post move out experience brought this down a bit because they were very predatory with how they handled the security deposit returns
Every experience I've had with Mauzy has been great. The staff is responsive and easy to deal with. Special shout out to Nina the maintenance assistant. She has been so helpful and easy to work with - things are resolved quickly and efficiently with respect and understanding!
We recently rented an apartment in Anoka through Mauzy Properties and had a great experience.
Shannon the property Manager is awesome! She helped us through the move in process with ease, and took care of all of our needs in a timely manner. She even checked in after our first week end to make sure all was good. She went above and beyond our expectations.
And the Management here is also awesome, fixing an account issue instantly. I was very impressed.
I also love the web portal where you manage your rental, like paying rent or asking for a service call, it’s easy and clear to use.
Thank you Mauzy Props for all you have done.
A very happy tenant
I am a current tenant and this group has always been really responsive and work with me. Today I really wanted to acknowledge Nina because she has been professional and responsive listened to my concerns. She was able to exceed my expectations! There are a maintenance request that should have been placed prior to my moving into the property. Ed even though I have lived here for several years she was able to take care of everything for me. Thanks Nina! You are the best!
Nina has been incredibly helpful and resourceful when it comes to needing repairs or general maintenance; she always communicates when employees or maintenance technicians will be stopping by and answers all of my questions efficiently. Everyone is polite, professional and organized. I would certainly recommend this company.
We were having our problems with getting things done right of the bat moving into our new rental with this company. But when our property manger changed it made all the difference. Nina is awesome and really puts her renters first when it comes with maintenance requests AND questions. Thanks to her we are no longer stressed and just living our best renter life here!
This review is specifically about Nina, the maintenance assistant. Nina is the most responsive, helpful employee at this company. She has respectfully heard and discussed my concerns in a timely manner. I feel understood and respected every time.
I'd also like to mention Ivan, who has carefully completed our maintenance and repairs. He is dedicated and thorough in his work (even coming in on his usual day off to complete a repair). Everything he's worked on has been done with care. Thanks, Ivan!
We’ve been running into furnace related issues and the team has always been able to take care of them swiftly! Quick to get things scheduled and fast responses. Plus our vendor was particularly nice and pleasant to work with :)
Mauzy has treated us very well! They are extremely responsive and provide great service in a very timely manner. They have been very pleasant to rent from. Nina always communicates when employees or maintenance technicians will be stopping by and answers all of my questions efficiently. I would certainly recommend this rental company. Very polite, professional and organized.
Mauzy has been great to work with. I've dealt with Nina on two separate occasions and both times was able to get my issues resolved quickly. She was able to help provide service that was flexible with my schedule which I greatly appreciated. It provides peace of mind to know that Mauzy values their customers and provide over the top customer service to make sure we are taken care of. Thanks again Nina!
Dan has been absolutely great to work with. He has made sure all my needs are met and kept this as organized as I could hope to have. Fantastic work Dan M.
We moved in to our new place just over a week ago. We are very impressed and pleased with our experience so far. Any concerns or questions we have has been answered quickly. Nina Jones has been amazing!!!!! She makes us feel valued and appreciated. We are absolutely loving it here.
I have enjoyed being a hired vendor with Mauzy Properties for over 2 years. Very professional managers and office team. Merissa is very detailed with pictures and descriptions to assist with my service calls. Payment turn around is prompt as clearly outlined. Glad to be working with such a positive, professional management company.
This is our first time using an agent to help us find tenants for our rental property. Kristina was outstanding. Extremely responsive, thorough, and proactive. She quickly found outstanding tenants for us. I know we could not have done this ourselves! Mauzy's marketing and photography were great. Their inspection and move-in processes were also excellent. I will definitely use them again and highly recommend Kristina!
I have lived here for a little over a year and most recently had some items to be taken care of. Nina, from Mauzy was amazing! She was fast, communicated to me, each step and followed up with me to make sure all was taken care of. The two techs here, John and Jason, were kind, fast and thorough at fixing what needed fixed. Mauzy seems to be a great company!
Nina and the maintenance team always make working with them a pleasure. Knowledgeable, efficient, and dedicated to providing effective solutions to customer concerns are only a few descriptions for this review, but there are so many other great qualities! Will definitely recommend to friends and family, and any person working in a position that includes customer interaction could and should learn from Nina!
I worked with Mauzy Properties for 7 years. They did a great job fining us excellent tenants, quickly fixing small issues that came up, as well as taking care of larger problems that arose while keeping us well informed and giving us options on how to proceed. I was halfway across the country during the 7 years they managed my rental home and it gave me great comfort that they stayed on top of everything and made the entire process and experience of being a landlord so easy.
I highly recommend Mauzy Properties and would use them again if I decide to acquire another rental property.
Nina Jones was exceptional on my request for my oven not working! She messaged me in a very timely manner and we were able to set up an appointment during the morning! She was very thorough and was interested in my experience as a tenant which makes me feel very welcome here. I will rate Nina 5 stars, but the reason I set it as 4 is because the apartment itself is...lack luster. My walls are adorned with holes from the previous tenant, the parking lot is quite poor, and even tho l sent a request months ago, before Nina was there, for the neighbors being too loud and keeping me awake as I work a night shift (4am-1230pm), as soon as I expressed distress in that manner she assured me the issue would be resolved! I hope that is so, Nina has been exceptional during my time of need and has made my living situation much better due to her quick and accurate responses for my appointment. My oven is working as of Tuesday and that's all I can ask for. Nina did such a great job and I would love for you to hire people like her. She spoke to me as a human, not a customer and I very much appreciate that, give her a raise! The customer service here, thanks to Nina, is amazing, I am very happy that I can once again use my oven thanks to the maintenance man and her. She's amazinggg!!!
We had a great experience with maintenance after moving in. There were at least 10 issues left from the previous tenant such as a clogged drain and loose door that we wanted to get fixed. We put in a request and Ivan M. came to our home and fixed pretty much everything he possibly could. He was easy to communicate with and did great work.
Nina has been incredibly helpful, and resourceful when it comes to needing repairs or general maintenance; not to mention how friendly everyone is!
Great company, would recommend renting with them! You won’t be disappointed.
EDIT: Mauzy continues to be a wonderful company to rent with. We have been having issues with our washer and they have been so quick to fix it, even with the holiday season in full boom. Kudos to Nina once again for being so communicative!
Nina saved the day. Her response to my request for service with our faulty thermostat was within 30 mins of my leaving a voicemail! She called someone to come out the same day she got my message and followed up with a friendly thoughtful text. I so appreciate that kind of responsive, attentive customer service.
Nina and the service staff have been great at responding to any issues or answering any questions I've had after renting from them for the past several years. Very satisfied with my renting experience with Mauzy so far.
Update 3/3/2020 - Service was performed at my house by John and he did a great job on fixing the issue and also cleaned up the work area when he was done, great service all around.
Great and friendly staffs, I submitted a request to replace the carbon monoxide alarm, Nina responds right away and sent out Ivan M. (the technician) the next day. He helped replacing the alarm as well as fixing some minor stuff that I did not even submit the ticket for (ex: the coat hanger fell, Ivan helped putting it back without me asking for help). He arrived on time and performed the service that I requested. It was a great experience.
The Mauzy team is awesome !! Every maintenance request that I have put in not only has gotten a response in less than 24 hours, but is addressed and resolved in the fastest way possible...I even get a personal follow up on the issues to make sure things were resolved to my (picky 😳) expectations 😯. Shout out to Nina, Christina, Eric, Chad and Ivan who all go above and beyond any other building management companies I have had to rely on in my past apartment/condo living (and that list is lengthy 🤔) So, thank you Mauzy for such an excellent group of people you have chosen to represent your company !!!
~B
John came today to do many maintenance repairs on a property we recently rented out. He was fantastic! Very personable, easy to work with, and got the job done. Our place is starting to feel more like home now thanks to him. It feels great to have these items checked off our list. Highly recommend!
I have received nothing but professionalism here at Mauzy Properties. Nina is very helpful, resourceful, and professional. She makes sure all of my needs are taking care of in a timely fashion I would certainly recommend this company.
My fiancé and I have been renting through Mauzy for almost three years now. Nina has helped us tremendously with issues and I couldn’t appreciate her help more. She responds quickly and in a professional manner to any issues we come across! Thanks for the help as always
Thank you Ivan for fixing my faucet!
Edit: Interacted with more of the people at Mauzy and I would just like to recommend all of them! In alphabetical order... Britta, Calvin, Merissa, Michael, and Nina have all helped me out while I've been living here. They're all extremely nice and courteous. Britta and Merissa email me and keep me up to date on the construction/parking lot closures and they're both fantastic! Very nice to talk to and are on the ball with helping out with any issues in a super quick manner. Calvin and Nina do the repairs and they're both similarly amazing! Both are great to interact with and Nina (who does the scheduling) is super quick about sending someone out/handling customer service related things. Thank you guys!!
At first when we moved in , we ran into few issues at our new rental and I called, emailed and we didn’t get any response at all. Finally, property manager Nina came through and she introduces herself and tells me she is the new manager. She looked into my issues with the property and took care of it. She is professional, friendly and she put her renters first. Thanks again Nina!
I love this company. Very attentive and quick to respond. Nina is amazing at her job. Making sure I feel at home and safe. I recently had a request and the response was quick. Blake, the tech that they sent out was very professional and did a great job fixing some odds and ends. I recommend this company. Very professional
I've received excellent communication and scheduling from Nina! Jim is at my home right now with his list and taking care of many things efficiently, very effectively, and professionally. Thanks for having great employees who are really interested in providing excellent service to tenants and owners! Cathy
Nina is our new property manager and the customer service has been amazing. Maintenance issues are addressed promptly and she even suggested a quick fix for an appliance that we could try ourselves. It took about 30 seconds, the issue was resolved, and we didn't have to have someone come into our apartment. She sent us the directions to try (with assurances that we could have someone come out if it didn't work) and then followed up the next day with a text to see if it was resolved.
We're new tenants and this was our second need to contact Mauzy about a maintenance issue in two months -- they've both been minor and both have been resolved quickly and professionally. Definitely recommend!
Requested service for a heating issue. Nina's response and follow up was quick and helpful! Ivan responded to the service request today. What an unexpected positive experience. I had the day off so I was here when he knocked on the door. The heating issue was resolved within 30 minutes. He also made a helpful call to address an appliance issue, following up on a separate request for service. Ivan was friendly, professional, competent, knowledgeable and respectful of our living space. Thanks!
I made a review about 2 years ago about the total overall quality of these professionals. After 2 years of living in their property and now going on 3, I can safely say and update that out of my 15 years of renting experience. Mauzy has gone above and beyond. I had to resign my lease 1 month into the pandemic and they were extremely comunicative and took the time to make it an easy and smooth process. Phenomenal all around. It's rare to have landlords look out for the tenant and they have done just that.
Nina has been the greatest at responding to us so quickly and totally understands where we are coming from. I am so happy to be renting though a great company and having such great help so early on.
Our experience with Mauzy has been great! Very easy and hassle free. Everything is done online. Any time there is an issue, you just submit a form and Nina will get back to you pretty quickly to set up a time and date. They don't make you feel bad for reporting things or make you feel like it is your fault. They understand things break, and they come out and visit it promptly! Only frustrating things are the quarterly inspections, which make it difficult for us since we work all the time and we have dogs and need to be home when they come. Nina has been great and very accommodating to us though. Love the house we live in!
I have never had any issues with my property management. Everyone is so nice and they get things done that needs to be done. My husband and I are caretakers for one of the apartment buildings. We like the property management they have always been respectful as well as kind
The staff are responsive when it comes to maintenance and repairs, and always professional. Nina has been excellent in communicating, facilitating, and setting expectations and a delight to work with every time. Highly recommend Mauzy Properties!
Mauzy properties have always been great to deal with. They have always provided professional quality service. Blair has specifically gone above and beyond to meet and exceed my expectations. A very reputable company in the area who I would highly recommend
I have lived at a property managed by Mauzy properties for nearly two years, and it has been positive experience. Shannon is always professional, easy to reach, and responds to questions or concerns in a timely manner. I would definitely recommend their properties as a good place to live, based off of my experience.
I recently started renting from Mauzy. I had a few questions that needed to be answered. Nina took the time to answer my questions. She was calm, patient, and very professional. Even calling me back with answers she didn’t have right away. I appreciate that.
John from maintenance always does a great job. He is always there on time and gets the job done quickly and well. I always appreciate the service he provides!
Nina, on the maintenance team also is very prompt and does a great job coordinating techs arrivals.
I love working with Jill Cook! I have referred several clients to Jill and Mauzy Properties who need help renting their house out. Jill and Mauzy Properties have been fantastic to work with. My clients have been very impressed with their professionalism and are very glad I have Jill and Mauzy Properties in my network.
As an owner, I’ve had a great experience with Mauzy Properties. Jill Cook has been fabulous to work with! She is always on top of everything and responds quickly to address any concerns or needs for my property. I’d highly recommend working with this organization and Jill as an owner or a tenant.
Had my usual inspection of a property I've been renting for 3 years. I have a son with special needs who struggles with strangers coming to the home and Nina from Mauzy was so helpful in coordinating a day and time when he was out on an activity. On the day of the appointment she responded to a question kept in touch by text so I could coordinate with his care provider on the day as well. I know this is an extra step when they are very busy, but Mauzy Property Management has consistently been helpful in regard to this issue. It makes what could be very stressful days for him (and me) much more smooth.
I have worked closely with Nina at Mauzy Properties, since fall of 2019. Nina clearly has one goal and that is to provide only the very best customer service. Period, it's glaringly apparent.
Nina has always been pragmatic about her approach to on time even speedy customer service, scheduling and follow through!
I would be honored to have someone like Nina on my team, but I'll let Mauzy keep them for a while 🤫
- Chris
Nina has gone above and beyond to make sure that anything that needs service on my rental is done in a timely way and has communicated effectively at each step. Thank you Nina!!
John has always been efficient and friendly every time he comes to fix something.
Chad came to an emergency maintenance issue and resolved it quickly.
They have gone above and beyond ( especially Nina - answering texts swiftly and following up)
I’m thoroughly impressed !
REAL REVIEW FROM A REAL PERSON;
My name is nicole. my husband and i knew about Mauzy as a company because my brother works here i believe as a inspector ? and my sister Nina worked in the office up until a few weeks ago. we made the hard decision to rent out our house as financial hardships arose for us. with that we used this company because it came highly praised by my siblings. our home is a 5bd 2 bath in northfield. from the beginning we dealt with ethan. ethan was nothing but kind and helpful. always quick to respond to us even on weekends. ethan was very upfront about pricing the property correctly. i was told about property management services and tenant placement. i have opted in for both. mauzy did a great job finding us tenants. lauren is our property manager and is also extremely responsive not only to us as the owner but to the tenants as well. i see a few negative reviews or reviews where people say the positive ones aren't real which is false. i am completely real and have had a wonderful experience with this company as a owner. mauzy gave me an extensive list of move in requirements for me to do as an owner. i can tell you the home was very clean and move in ready for the tenants. the home was inspected by mauzy and thoroughly documented with notes and photos.(lots of them). i personally had to go back and add privacy film to a window in the basement bathroom. but they were so nice about it and explaining why it needed done. the tenants made a request regarding a misunderstanding and i got in touch with the owner chris. even on a weekend. he was extremely informative and polite and helpful. i appericiate everyone at this company ive dealt with so far. i hope anyone reading this takes my review into consideration when looking for a rental or property management. because they are great!!
thank you Chris Lauren Ethan & Larry Jones for all the work your doing !
We had wonderful service with the emergency maintenance. We worked with Ivan and he was quick to respond and incredibly helpful. When the repair company they had called to help us couldn't make it he came to help us ASAP- on a Friday night! He worked hard to get the job done and it was eventually resolved. I highly recommend!
Mauzy Properties comes highly recommended by me. They really, truly value their residents. They treat you like family, and always have your best interests at heart. From start to finish Nina is your go to gal! She is so wonderful to work with and will take great care of you! If you’re looking for a new place to call HOME, look no further! Thanks again, Nina!
I highly recommend Mauzy Properties, Jill in particular, she has been my main contact with the company. I find Jill to be very knowledgeable about all aspects of lease agreements and rental properties. I highly recommend contacting her; she has great communication skills, is very personable, is very thorough with details and checklists for move in & move out, the important details about security deposits, and she addressed all of my concerns when considering a rental property and the lease agreement. She was easily accessible when I had additional questions pop up.
We had great experience working with agent Kristina Zitek. She’s extremely responsive, responsible and detail oriented. She found us our tenant within a month and we truly appreciate her hard work. Highly recommend!
I called 4 rental management companies before going for Mauzy back on April. I love the fact that their contract was clear, straight to the point, not hidden or tricky points to get my business. The no hidden bullets for me is huge since honesty is a value very important for us. We almost signed with a bigger company that was telling me one thing but the contract said something else and they were pushing me to sign. Mauzy employees are professional, took a nice video of the house and I had a good renter within a week. So far no issues and I get the rent deposit on time. I wanted to wait before writing a review and now I can say that I will highly recommend Mauzy Properties for your next property management company.
Jill Cook has been very responsive and helpful to me during my tenancy for the last two years. I would let everyone know that she knows her job and is always professional and polite. Thank you Jill!
Jill from Mauzy properties has been great to work with. She found a qualified tenant for my townhome quickly and took the stress out of tenant turn-over so I could focus on being a mom to my kids. Jill is very patient with my questions, and she knows the business well. Her expertise, advice, & experience have been appreciated.
We just moved into a new property managed by Mauzy Properties about a month ago, and have been impressed by these guys from the get go! They have been very professional throughout the entire experience so far. It was clear what was expected from the tenant, and they provided an online portal to easily manage rent, access policies, and submit requests online for issues - we haven't had this before with past landlords and it's already so awesome!
2 days ago, our back door's lock broke. We submitted a request online right away, and someone was here the next morning to fix it. AMAZING customer service for their tenants. I am already so happy with them, and by the look of other reviewers....this type of service is not uncommon from them! Glad to see a property manager who is on top of the ball and actually doing a great job!! There are not enough of you! Thanks so much to Mauzy Properties!!
Nina at Mauzy did a great job at responding quickly when my sink needed repairing. She always provides fast and professional responses to any questions. This could have been a really inconvenient situation and her follow up helped resolve everything on the same day.
We had a problem with a closet door that needed to be reattached, and Carlos (the tech) came out and was so professional, efficient and courteous. Nina also followed up with us to make sure everything everything was good and asked if there was anything else she could do. They make renting easy.
We made the switch to Mauzy Properties to manage our rental property from one of the large nation-wide companies. What a difference! Jill Cook has been extremely helpful with every part of the process. Jill and her team are quick to respond whatever the situation is. Living in different state than our rental property, we always felt we were "flying blind" with the large management company. Now with Jill and Mauzy we feel like we have eyes and ears on the ground and are much more confident. Our tenants have appreciated the excellent communication and so have we.
I have used Mauzy Properties for years as a property management company and their service, advertising, tenant placement, communication and responsiveness to myself and the tenants is outstanding. I can’t imagine doing this without their entire team most especially Jill Cook. She’s always willing to go above and beyond beyond to do all she can.
Been a tenant for about a year now and Mauzy has been great to work with! They are very responsive and respectful if we have had any requests or service needed and their online tenant portal and payment system is incredibly convenient and provides a lot of good-to-have resources on-hand. Would definitely recommend renting through them. Nina, especially, has been very kind and on-top of anything we need! Communication is key and Mauzy and their staff really make sure to follow through on that
I am working with Shannon Murrey my property manager at Mauzy Properties. Shannon is great! She is very knowledgeable, suggestive and very responsive in emails or returning phone calls. Everything she said will be happening, happened. We did improvements to our property and Shannon found us great long term renters.
Handyman John came to fix a broken backdoor and re-key our locks. He completed his work to a high standard and diligently. The company responds quickly to most maintenance matters (sometimes will require a reminder) quickly and effectively with good customer support like Nina.
Mauzy properties has done a great job with our rental properties. Jill has done a great job as our contact. If I have a question or issue she gets back to me within the day. Our rentals have had a zero occupancy since we have purchased them. Very happy with Jill and Mauzy properties.
After having rented literally my entire adult life, I feel it necessary to sing the praises for Mauzy and their staff. For the first time in my life I don't get anxious when I need to contact my landlord. I can call and talk to Bekah to get all the information I need for just about anything and she makes things incredibly easy.
Mauzy Properties has been great to work with over the past year. Our property manager Shannon Woodstrom is very talented and has been a huge help to our company. Look no further and hire Mauzy Properties to answer the calls you don't like answering! :)
I have worked with Chris and his professional team for over 4 years. I am very pleased with the management of our rental property in Rosemount by Mauzy Properties. They take care of every detail, keep us informed and are extremely responsive. Chris quickly & effectively deals with any difficult or complex issues that arise. I highly recommend Mauzy Properties, our partnership with them has made the rental process of our home simple and seamless. Chris has a high sense of urgency for his customers, he has a strong work ethic and he is level headed and calm under pressure.
Mauzy recently took over our building in the last two months and we have LOVED the change. There was a mild mishap/ miscommunication that happened during the transition. Mauzy had both an outstanding response and an outstanding response time to the mishap. We especially loved working with Nina, extremely communicative, very nice, and very efficient!
Brilliant!!! I can't believe what an amazing experience its been to work with Shannon and Mauzy Properties. Shannon wastes no time and works so smoothly with your schedule. I felt comfortable talking to her about my own personal situation and truly appreciated her sincere commitment in making this happen for me and my girls. Shannon most definitely went the extra mile to see that I had a fair chance to get the apartment I wanted. She did not mess around when it came to returning calls, answering questions or just simply making things happen. Thank you Shannon and Mauzy for truly treating me with integrity and in going above and beyond to make my new home happen for me!!!!
Maintenance Review : We've had an issue with a leaking pipe and got our carpet all wet. Ivan Montecillo came out to clean the carpet and did an amazing job. Every time he comes out to fix something he's so respectful and always makes sure to clean up after him self. He truly is a great maintenance man!
Jill helped me and my husband coordinate our rental this summer, and she was both personable & professional. Her help gave us confidence in the integrity of the management company! We are new to renting, so greatly appreciated how smoothly our move-in and paperwork went.
John from Mauzy Properties is part of an exceptional maintenance team. He not only showed up right on schedule to repair a broken garbage disposal but took the time to explain the issue to me--something I appreciate. His knowledge and professionalism shined through! Thanks Mauzy maintenance team for always being so responsive.
My two roommates and I are first time home renters. Mauzy Properties has been amazing to work with. As any house has issues, so has this one. We have had John come out for multiple things such as replacing the smoke detector and fixing our garage door opener temporarily. Our garage door opener did break again however Nina and John were very vigilant and willing to come replace the entire system. They stayed in contact and repaired in a timely manner. Thank you, Mauzy!
I have used several property management companies in the past and Mauzy Properties is by far the best. They currently manage my investment properties and are quick to place tenants and are very responsive to my needs and the needs of my tenants. Jill, Shannon, and Kirill have been great additions to my real estate investing team.
Mauzy Properties sent a very helpful technician named Ivan who fixed our oven door and was nice enough to repair a loose panel in our closet when we brought it up to him.
Ivan was very professional and provided fast service.
Our landlord just switched to this company and immediately took care of all the problems we had. Nina was our rep who is helping us out and she was quick to respond and set up appointments to have repairs done. Very happy with the switch to Mauzy , would recommend to anyone.
Our furnace wasn’t working right. My husband put the maintenance request in yesterday and Calvin Lowe was able to come in the next morning. Calvin was very nice and personable. He was efficient and got the furnace fixed quickly! Thank you!
Mauzy Properties is a wonderful company. For my maintenance request, Nina provided great communication, and Fred (the inspector) was very kind, personable, and timely. The apartment that I moved into is SO great and feels like home. 100% recommend Mauzy Properties.
Once again I’m a happy lady thanks to Carlos. That’s my favorite maintenance guy. My new microwave is awesome. He moves quickly and he’s proficient in his work. Thanks Carlos your a gem to work with. And thanks to Nina she’s always great to work with.
Nina has been exceedingly communicative and informative about the maintenance that I've requested. All work by her and her team so far has been of high quality. Very grateful to have support staff on hand who can respond to tenant issues quickly.
I have been renting from Mauzy Properties for just over a year. The office staff has been friendly and easy to deal with and the maintenance guys are great; they fix things thoroughly, quickly, and don't leave a mess. I have rented from a lot of places and so far I am happy with them.
We have been working with Nina and Chad and Mauzy properties for years. Always professional and responsive. They call us for any garage door needs their clients have. Love the relationship we have with Mauzy Properties. They are top notch!
I have worked with other management companies in the Twin Cities and NONE compare to the team at Mauzy. The value of their services is superior to the others. They are personable, responsive, accurate, and helpful. The most important thing when hiring a management company is their ability to attract quality tenants and keep them happy. Mauzy is a fantastic partner to my business and I can not recommend them enough. Save your time and money and make Chris and his team your first call.
We have been renting from Mauzy for 2 years now. Nina is AMAZING, she helped us when some plumbing issues arose. Great experience.
John came to the apartment to look at appliance problems. While there he also fixed the bathroom faucet, which had been leaking. Very nice, very courteous, took the time to answer our questions (we are still pretty new tenants). Fixed everything he could, replacing what he couldn’t. Much appreciated and great job and service.
I had some issues finding a good place to rent from when I came across Mauzy Properties...I'm always one to check the reviews and research first before renting. The reviews I saw were amazing so I gave it a shot. From the beginning of the process to the end Shannon made it seamless and painless...She is absolutely AMAZING! There aren't many property managers that care like she does! I met the care taker Terry as well and you can tell everyone cares about the property which makes me feel so much better. Maintenance is very quick as well worth getting things fixed. I definitely recommend them and will be with them long term!
Nina is the best when it comes to customer service. My A/C went out over Memorial Day weekend. Nina was able to work with their HVAC guy (Aaron from Higher Ground Services - super great guy!!) and got me into their schedule in a few days. Luckily the weather cooperated during the down time and Aaron got me all fixed up right before the big heat spell hit us.
Excellent company. I am a renter and they are quick to respond to repairs that are needed. Jill Cook cares about her customers. I rented a property for two years, shy of a month. I purchased a home in another state and was prepared to pay my last month's rent to fulfill the terms of my lease. (I was moving out a month before my lease ended). Since I gave over two months notice, Jill was able to rent the property early and amended my lease so I did not have to pay the last month. This was above and beyond my expectations. I highly recommend Mauzy Properties.
Very prompt in their response to our maintenance requests! Recently had Calvin Lowe come out to repair our sink. He was very thorough in his work and provided great customer service.
Nina is such a helpful employee. I have never rented from someone who has such amazing communication skills. She's always so willing to answer any and all questions I have. I will definitely continue to rent from Nina and recommend other people to rent from her! -Kaitlyn
Mauzy Properties is a very professional and reliable company that we trust with all things regarding our rental property. Being two states away in Nebraska, we needed a company we could trust and that's Mauzy and their entire team! We highly recommend them to manage your small single family and large multifamily properties!
I called maintenance for some minor issues and they came the next day. After work was completed, Dan called to follow up and make sure we had been taken care of!
Thank you so much to Megan for knowing how to help me and getting it done so fast! She is a great representation of your company
I spoke with a woman on the phone today by the name of Nina. She was the kindest woman. I addressed some concerns that I was having and she was very empathetic and we were able to come to a resolution. Thank you Nina, you will continue to have my business.
Had an issue with water heater. Maintenance (Calvin Lowe) was out quickly that same day to diagnose and coordinate repair. Appreciate the fast response, at my last rental with another company our water heater was dead a week before someone took a look!
Calvin Lowe came by to add a screen to the screen door. He was very nice, made an accurate screen, and managed to do it quickly. Thank you!
Edit on Nov. 27, 2018: John came by to fix our stove. He managed to take care of the problem, left a clear note. He also noticed the screen door has some loose material and fixed that as well! Great maintenance experience
Nina and Merissa from Mauzy Properties have always gone the extra mile for me when I’ve needed something repaired in my duplex unit. They have consistently demonstrated prompt, efficient, reliable and courteous management services. I highly recommend renting from Mauzy Properties.
The app for the company is really user friendly and amazing. Easy to get in contact and they respond within a few min-1 hr. So friendly and helpful with maintenance requests. Nina and Shannon are so nice!!!! I’m very happy with our experiences so far.
They manage my property for over 6 yrs now. They provide exceptional service at fair price. Jill Cook, Director of sales very friendly and always there to help with any questions.
Michael Getty, my Realtor and Agent, is doing an outstanding job in finding good tenants tenets right away, without any time lost.
Next Moth I'm transferring my other property to them to manage it, going forward.
Both of our sons have rental properties and they are managed by Mauzy Properties also, and they are very pleased with the services.
I highly recommend them for anyone looking to rental property management services at a fair price.
Raja Rajalingam, Bloomington, MN.
Maintenance review: We are always happy when Calvin Lowe arrives to help us out on repairs. He is always super friendly, neat, quick and very personable. You've got a great employee in Calvin!
We have worked with Mauzy Properties for 4+ years and look forward to working with them for many years to come. We find their property managers to be organized, and they seem to truly care about the homes they lease and manage. I have personally seen them go above and beyond for their tenants and home owners. By far the most personable, honest and down to earth company we have had the privilege to work for.
Justin
I've had a great experience working with the Mauzy Properties team! Jill answered all of my questions about renting out our home and was very professional and personable. I would highly recommend them.
I tinted Nina’s car for her and we got talking about where she worked. She was very Knowledgeable about the company it self and the properties they represent. If I’m ever in the market to rent I will most definitely be getting ahold of Nina.
I’ve rented from Mauzy for the last year and Shannon W has been very responsive and prompt with maintenance requests. Jobs get completed quickly, I high recommend Mauzy for your rental needs.
Broken washer... this would have been a nightmare with my old landlord.
Not with Mauzy. I am impressed.
You send your help ticket online >> They send out a nice guy named John >> a few days later we got a new washer delivered and installed free of charge.
Really happy with the support from Mauzy on all of our help tickets since moving in 5 months ago.
Thumbs up (clearly)
I've worked with Chris over the past two years and have been extremely impressed by his team's attention to detail and professionalism throughout the management process. His team (and Chris personally) deal with issues quickly, respond to emails and inquiries within minutes, and do everything in their power to make sure tenants and owners are as comfortable as possible. I've dealt with a number of other managers in the past and can say without a doubt that Chris Mauzy ticks all the boxes and certainly leads the pack.
I had some maintenance concerns with my kitchen light, bathroom light, and kitchen door. Nina from the website set it up for John to come out. John from Mauzy stopped by this afternoon and addressed all these issues. John was friendly courteous and easy to work with! Thank you Nina and John!
There must not be much of an inspection done by Mauzy Properties before moving tenants into a home because we had a laundry list of items on the first day...most importantly the AC was not working at all and either was the garage door along with numerous other items. Many of the agreements in the rental contract weren’t in order when we occupied the home, such as salt in the water softener, weeds maintained in the flower beds, furnace filter had obviously not been changed in a very long time, etc...
On another note, their maintenance workers have been very courteous and have worked hard to get the house to where it should’ve been prior to us moving in. John and Calvin have done a great job.
mauzy definitely makes renting as a younger person super easy! Had some maintenance issues but were taken care of by Nina and the maintenance people ! Good to know they treat you as a person not just someone renting!
My law firm has worked with Mauzy Properties on many occasions. They are experienced, professional, efficient and knowledgeable. I always say they are the "gold standard" for management companies/landlords in the industry - you will not find a better management company in the twin cities! Chris and his team are so organized and always go above and beyond to make sure every step of the leasing process is handled with the utmost of professionalism. You will not be disappointed if you hire Mauzy Properties for any of your leasing needs.
We are tenants in a property that is covered by Mauzy and have worked with Nina and John. They are quick to follow up with our maintenance requests and do their best to fix the issue in a timely manner.
John came and quickly fixed several maintenance requests in our new apartment. He was kind and respectful and quite fun to have around! And now everything works great. Go John, you’re awesome!
Chris and his entire team at Mauzy properties are very helpful and knowledgeable in all aspects of property management and real estate. They are managing my properties for over 3 years and they are always top of any issues when tenants callled for help. I greatly appreciate Chris's help in handling the things with one of the bad tenant in the past. I highly recommend Mauzy Properties!!
We had an issue in our apartment with some kitchen paint peeling. Ivan M. worked with us on a number of visits and was very helpful. He is a clear communicator, efficient, and respectful of dynamics in the midst of covid 19.
Jill has been extremely professional and knowledgeable about the industry. She is always super responsive and organized. Would highly recommend Jill and Mauzy Properties!!
I have lived her for almost 4 years! And I have to say that Calvin and Ivan (also recently delt with a guy with longer hair who is awesome to cant remember his name sadly) are the best maintenance guys I have ever delt with I great appreciated how timily and personable they are! Bina is awesome she text me directly when I have an issue she is a great new addition to your team. Also jill is great she always gets back to me if I have an issue and dont know who to talk to! With all this being said it is great! However are parking situation has not been the greatest at my building with neighbors all have huge trucks and we have a small cracked up parking lot so many complaints and fights with neighbors which can be frustrating. Also I am the oldest renting tenant In the building and would like to keep it that way but am sad that the new tenants get updated kitchens and I was told that "it would be updated when I move out". Other then that I cant say much about chris as we have never talked I have never had to speak to a higher person as my issues are ushually resolved rather quickly.
I just moved in and put in a list of things that needed some attention. Ivan Montecillo showed up today and did an amazing job looking at and repairing all the items on the list. I wasn't expecting that quick of a turn around. Being a new tenant I was very pleased with his friendliness and his workmanship. He cleaned up very well after each task. Thank you Ivan for the great job.
I’ve been living in a mauzy property for almost two years and the quick responses and customer service I receive from the building managers have been the best I’ve had as a renter. Nina reaches out to me directly via text and makes sure that everything with the maintenance requests I send is ok and if I need anything else. I feel valued as a tenant which is something that I appreciate greatly.
Kudos to Jill Cook!!! She has such a knack for getting the job done right!
Her smile comes through with every conversation. I'm actually not sure if she ever sleeps because she responds day or night. She's a FIVE STAR for sure!
Ethan has been knowledgeable and helpful since I first reached out to Mauzy properties. Him and the entire Mauzy Properties team have been reliable and excellent communicators which are two things I highly value!
I’ve never had a better experience with a property management team. I also want to put a great review about Nina. She has followed up with our maintenance concerns in a timely manner, and I feel respected and taken care of! Thank you!
Quick note about Nina with Mauzy. She is so helpful and responsive! I get emails and texts with updates on requests or questions I've sent. Great customer services.
Mauzy has managed my properties for over 2 years now. My experience so far has been completely positive. Chris is responsive to owners needs and Krystel does a remarkable job of managing buildings.
I would have no problem recommending them.
To start off, our realtor Kirill was outstanding. Very understanding, very efficient, and was so flexible with us. Kirill you are seriously one of the best. Nina was very helpful and efficient getting us a scheduled appt. I truly appreciate her efficiency. Calvin and his maintenance team saved us today. We’ve been without ac since Sunday. Calvin was very genuine and sincere, he called me and told we’re outta luck until tomorrow due to circumstances out of his control. He seemed bummed that he couldn’t do anything and for us to be living in such a hot home. My roommate called me about 30 minutes later and said Calvins ac tech would be here around 5pm. I could have cried, I was so so happy it was getting fixed today! My hot fur baby is no longer melting, and we are no longer uncomfortably hot tenants. It’s cooling down so very nicely! Thank you Kirill! Thank you Nina! Thank you Calvin and his team! Thank you Mauzy Properties!
My mother is a tenant with Mauzy properties. A few weeks ago my mother mentioned to me that there was some maintenance in her apartment that needed immediate assistance. Often times I am the one to advocate for my mother. I called upset, wondering why my mother was in need for immediate assistance and why the request has not been met. Finally (THANK GOD) I spoke with a very kind and empathetic young woman named Nina. She apologized and talked me through my frustrations. (I wasn't very nice to her) through our entire phone call she remained pleasant and reassured me that she will make sure that someone get to my mom as soon as possible. Thank you Nina for following through with that promise. I am very pleased with your level of compassion and I cannot thank you enough.
I loved they’re work!!. They addressed all of my needs correctly, Nina was fast to respond and schedule. As well as Carlos He fixed everything affectively & timely.
My upstairs toilet was fixed by John & my downstairs toilet was fixed by Jordan. Nina was also very quick to get these repairs scheduled. Very impressed!
Nina, the maintenence organizer is so excellent at her job. She always responds super quickly to any maintenence concerns and makes sure to get all the proper details about the request! Then she gets someone out to fix the problem ASAP. Super impressed by her kindness and professionalism.
Ivan M. was a wonderful maintenance technician, I would absolutely ask for him personally again when I need to make more maintenance requests! Cared about me personally and even continued talking to the property managers about issues he found while working that the PM tried to brush off.
Ok, so I don’t know about anyone else but I don’t like bugs. AT ALL!! I had gaps around my front door and every bug known to humankind was coming in. Jarrett went above and beyond for me. He added more strips. Seals. And a border at the bottom of my door. I love when someone listens to my concerns and needs like Jarrett did. I’d definitely have him again if I needed anything fixed.
They are very quick to respond to maintenance concerns. Same day service for emergency repairs and flexible scheduling for non emergencies. It's too bad they don't have a weekend maintenance team, it seems like they are squeezing a lot into their weekdays. They don't ever complain, but their schedules are obviously full at times. Also non emergencies can be a big hassle when left to finish after the weekend.
Great office staff! Knowledgeable team.
Mauzy Properties helped us out when we were needing to rent our home and was very helpful in all ways. You could not ask for a better team to work with. They took it upon themselves to do repairs that needed to be done and you did not have to be concerned whether they were done correctly or in a timely fashion, as they were. When we decided to sell our rental, Mauzy Properties was there to help us complete this task and we could not be happier.
As a vendor for Mauzy Properties, we have had nothing but a great work experience. The customers were always aware of us coming to the job sites and I can always count of Mauzy Employees to help us get the job done. Mauzy Properties is an excellent company.
Mercury Electric/Linner Group
I would definitely recommend working with Jill, she is friendly, attentive to my needs, and is very responsive! Overall I am very pleased with my experience at Mauzy Properties and would recommend them to my friends and family!
John was great both with a water heater issue and the garage door of our rental. Both issues were taken care of in a prompt manner and we were assured if there were any other issues he wouldn’t hesitate to come back and take a look!
Jill Cook with Mauzy Properties is very helpful! She always makes sure requests are addressed in a timely manner and follows through on her commitments.
I have been doing business with Mauzy properties for over 5 years. When everything going normal, nothing special to judge. Service of Mauzy can be noticed when things are not normal. Chris experience in handling tough situations is invaluable. Great service!!
Ivan completed some maintenance work in my apartment, and he was fantastic! He was able to change the lock on my mailbox and get me a new key, as well as completing the rest of the work order quickly, efficiently, and professionally. Thank you, Ivan!
This review is for Shannon Murray. She is awesome. She gave me something that i have not had in a long time. A chance to have a home again for my children. She is understanding and open minded to life itself. Thank you so much Shannon. AWESOME SAUCE!!!!!!!
Calvin Lowe came through for our fmaily today. It is -22, we had no heat and no hot water. He got our fireplace going for us while he finished fixing everything else. He is professional, thoughtful, fast and highly effecient. We are so thankful to Calvin.
Sent in repair request to Nina was taken care of immediately. John came out and fixed the jammed garbage disposal in a matter of minutes wonderful customer service from both thanks much.:)
Shannon is AMAZING 😉 she really help with speeding my moving in process up. Was very patient with me which I greatfully appreciate. Been homeless 9 months & finally thanks to Shannon we back in our space. Mauzy Properties ROCK ‼️ …
Mauzy Properties are so wonderful to work with. I highly recommend renting from them. They are so kind and honest and truly make you feel like a priority. Britta Anderson is so quick to respond to my questions and is extremely helpful.
Jill has always been extremely prompt in responding to any of my questions. I rarely have to check in as I know things are getting taken care of. As a landlord I also love their maintenance program, makes it very easy for me as I live out of state and cannot check on things on my own.
Working with Mauzy Properties has been a great experience. Jill is very knowledgeable and friendly. I highly recommend this company.
John who works with maintenance for Mauzy properties was awesome! Fixes everything, works very hard, is great to talk to, and as a bonus is kind to my dog! We love him!!
Jill Cook is outstanding resource to find rentals and manage your rental property. She is very professional, hardworking and dedicated to her clients! If you are thinking about renting your home versus selling it, give her a call to get her expert advice to help make your decision.
Mauzy is hands down the BEST ! If i have a problem they are right there, responsive and do whatever needs to be done to ensure your problem is fixed. It's incredible! They care! Nina and Chad ROCK! I don't even have family members who are as quick to help me!
We rented a house from Mauzy Properties and had a great experience. I would highly recommend renting from a company with this level of support staff and resources - any issues we ran into were solved extremely quickly by professionals.
A unique benefit of renting with Mauzy is that they also have a real estate side of the business, and they will give you some relief on leaving your lease early if you use them as your buyer's realtor - this ended up being perfect for us as we had their realtor Michael Getty (who also gets 5 out 5 stars) help us buy our current home. If you're thinking of buying a house any time in the next 1-3 years and want that timing flexibility while you rent, this is the way to go. We got to shop for a house in a low-stress environment where our lease wasn't going away until we wanted it to after finalizing our purchase. In today's market you don't want to be shopping in a tight window at the end of your lease.
Lastly, on the terms of the lease / security deposits: when you receive the rental agreement, it's so thorough that it looks a little overwhelming, but you should consider that a positive thing - Mauzy has high standards for their tenants keeping the properties they manage in good condition but they also hold themselves to those high standards to keep up their responsibilities too. If you're a responsible person you will not have a single issue renting with them - ignore those reviews from people who ignored the rules and didn't like the consequences. Most importantly: when we left, we cleaned the house thoroughly according to the check-out list and got our full deposit back!
Ivan and James came to fix our bedroom fan that wasn't working when we moved in. They determined it was broken, went and got a new one and installed it right away. They were very professional and did great work!
John arrived on time, knew what the problem was and got it fixed in less than 15 minutes. He explained the problem and how he repaired it. I really appreciate his efforts and prompt response to my concerns. Although I hope I don't need any further repairs or assistance, I hope you can send John. Professional, knowledgeable and great to work with. Thanks John!!
Jill has been very good with communicating with me and always explains things very thoroughly. She has been a pleasure to work with and I would highly recommend her and her company.
I have had nothing but positive experiences any time I have worked with Mauzy Properties. Jill Cook provides outstanding customer service and makes sure to address any concerns I have quickly. I highly recommend!
I met with Shannon Murray, the property manager, about a rental and she was on time, courteous and very helpful through the whole process. She answered all of my questions and directed me to where to apply and I would be so happy to be a part of Mauzy Properties.
When I first moved in there were a few problems that I was concerned about. Fortunately, Nina was able to do an excellent and very quick job in addressing all my concerns. Love this place, and am very happy with Nina always going above and beyond!
Excellent and timely maintenance. Calvin Lowe is our #1 guy and he is amazing and always so quick and helpful. Mauzy properties is definitely a stand out company.
Nina has been incredibly helpful and resourceful when it comes to needing repairs or general maintenance. Nina was very easy to communicate with and so helpful! Thank you so much!
If you are in need of a property management company I would highly recommend Mauzy Properties. I was very impressed with Jill's attention to detail, communication , and follow through. She was a pleasure to work with.
Chris is very knowledgeable about all things in the rental market and housing market. Chris helped us purchase a new home and rent out our existing home. Being someone that was extremely nervous about renting out our home, I was surprised by how easy Chris made it. A co-worker referred me to him and I still didn't believe it would be as easy as it turned out to be, but it really was a quick and painless process. Chris got us a great deal on our house we purchased. He understood what our interests were and made everything work for us.
Nina is great. She always responds to requests extremely timely, she’s friendly, efficient and overall a great asset to the company. Since she’s been working there, requests are always handled very well.
Nina is absolutely awesome! I love living here. My fridge broke down and I was left with only a freezer. Nina advocated for me and got me a brand new fridge. I am so very happy. I absolutely love this company and my apartment!
John came over to our rental property today. He fixed our radiator and a sink drain in our downstairs bathroom. He always gives great service and we highly recommend him!
Nina has been helpful in making sure any issues with the windows, sinks, etc. are taken care of. Jim M quickly addressed my window issue and ordered the correct glass to be put in the next week.
The toilet was starting to make a loud humming sound every time it flushed (sorry neighbors!) and Mauzy had sent out Ivan M. to help us with this problem. He was very professional and immediately knew what to do and fixed it! No complaints! Thank you!
Calvin Lowe came to our rental to take care of some of the issues in our new rental. He did a fast professional job and I look forward to his service again!
The building was really well maintained and when working with the property manager Shannon W. She was so helpful and responsive to me. My experience with Mauzy properties has been amazing!
Nina and the technician Carlos were very helpful in assisting our home needs. We are so happy to be a tenant through Mauzy properties!
I have nothing but good things to say about Mauzy Propeties. They have made renting out my townhome so easy for me. From the leasing process to any maintenance that has been needed the service has been quick and professional. Absolutely great service all around!
Chris and staff at Mauzy Properties does a great job managing my rentals. He is fair and efficient with the tenants and makes me feel confident everything is taken care of.
We were without hot water for 6 days. John came in amd replaced the waterheater fast and efficiently! He was also very friendly and answered any questions we had. Great customer service from john!
They are just the best with everything, hands down. I am so lucky to have found them to manage my property and everything that has come with renting my home to tenants. From Maintenance to ease of Lease transitions they are awesome people to know and work with. Thanks so much for helping like you do. would give 10 stars if possible.
I have had very bad experiences with companies like this when it comes to getting things fixed.... I must say that Nina is very amazing at getting things done and responds very fast to my requests!!!! Thanks Nina for everything your the best
This review is specifically for services done by Ivan M, He has made several repairs over time in our home. He is quick, respectful and does an excellent job on repairing things!
I’ve rented a long time and love it here. especially when it comes to getting help when in need. Nina is always so helpful , resourceful and gets things done in a timely matter. Chad as well has helped a lot and knows how to get things on the move.
Responses to maintenance requests were quick and the tech was very helpful. Nina was attentive and ensured that we got everything we needed.
Love working with this group, they are quick to respond and always courteous!
Shannon has been very easy to work with & always gets back to me in a timely manner. Highly recommend Shannon & Mauzy Properties.
Mauzy Properties has made renting a breeze. Ethan has always responded with professionalism and in a timely manner. I have had zero complaints while renting with Mauzy Properties.
SHANNON WOODSTROM , omg let me tell you guys about this amazing lady’ she’s phenomenal!😊 the way she does things the way she manages things is just amazing her herself she’s a kind hearted person. It’s amazing to still know that we still have some good people in this world that cares! & that takes there time out not only for there self but for others to make sure there okay!!!!! She took her time with me and my daughter she didn’t give up on us and for that alone I appreciate her the UPMOST I respect her the UPMOST! She’s an amazing person with a beautiful soul! I’d hug her each time I see her just to show my appreciation Mauzy properties have a phenomenal woman on there team & I hope she gets as far as she wanna be within this company she deserves it! THANK YOUU SHANNON YOUR AMAZING!😊😊
Great and responsive service! I've had 3 issues so far and Nina has consistently made me feel like I was a priority and went out of her way to make sure they were resolved.
Many good things about Mauzy Properties.
Their service and staff are always on top.
Ivan is a very reliable and professional tech.
Thank you!
Ivan Montecillo came and fixed my leaking AC . He cleaned up and took the time to be thorough. He called me as soon as he was notified that he had to perform maintenance for me. I appreciate him very much. Very professional.
Nina Jones and the whole Mauzy Properties have consistently known exactly what to do as property managers. It is impossible to think of using anybody else.
Ivan Montecillo came out to do repair a hand rail going down to my basement and repainted a wall. He did an amazing job very friendly person. I had a loud squeaky door down stair not no more. Thanks Ivan
Calvin Lowe was promt, polite and had the correct parts on him to resolve our issue in a timely manner. He’s always very helpful and knowledgeable about whatever our maintenance issue is.
Ivan Montecillo did a great job handling several of our maintenance requests after we did our 1 week inspection, he was quick and professional and got everything on our list done!
I've lived at this location for a little over a year now, have zero complaints. Our manager, Shannon Woodstrom, is an extremely helpful person, especially with keeping the residents up to date on important events, such as snow plowing of the parking lot.
This rating only reflects the maintenance person John and the work he did. He was professional and curteous while he was here, and he fixed the three items we asked to be fixed in a timely manner. John was great.
Ivan M. is great at repairs and goes above and beyond when working with clients. Excellent work. Even stayed late to make sure any mess he made was cleaned up. Much appreciated!!!
Everyday, we pass by dozens of people. The people who make our coffee, clean our offices, fix our roads. We pass by so many of these people, the people who make the world tick, and often we don't even think about them. In a way, we can become blind to them. But every once in a while, we encounter someone who really makes an impact. Someone who not only does a job with a tremendous amount of pride behind it-- one of those jobs that makes the world tick-- but does so while being kind, caring, and friendly. That was my experience with Mr. Ivan Montecillo. Mr. Montecillo has been at my building repairing one of my neighbor's bathrooms for several days now. Everyday, he has a smile on his face, a positive attitude, and an optimistic state of mind. All of which is even more impressive by the amount of hard work and labor he is putting in. Any time I've had a question for him about the building or maintenance, he not only answered it, but explained it in away that was simple yet detailed, respectful, and above everything else, friendly. Mr. Montecillo is someone who not only does a job that helps make the world tick, but he does so with a astounding amount of pride and delight. He can help put a smile on your face too. He certainly put a smile on mine.
John installed some closet doors. He is always considerate, thoughtful, professional, and pleasant. He always makes sure I am satisfied with his work and if there is anything else he can do
My wife, Maureen, and I had the pleasure of having Chris Mauzy, Realtor, assist us with evaluating and selling our house in Bloomington Minnesota. He and his associates were very knowledgeable about home values, and also considerate of our concerns and opinions. During the selling process he also was most accommodating and patient in showing us a variety of properties in different metro areas from which we were able to select our current townhouse in Burnsville, MN. We were very happy to have had the very best service from Chris and his associates, and highly recommend them to anyone interested in buying or selling their personal homes in the area.
Ed Nordby
Kevin did awesome job. Figured out what was wrong, got the right parts, got everything installed and cleaned up the whole unit just like new. I appreciate good service and these guys got it done. Thanks a lot.
Thanks to Mauzy properties and Nina they make it easy renting and you don't even have to wait,Chris and his team make Mauzy Properties a fantastic place to work with!very friendly and responsive and our problems are always fixed promptly!
Mauzy has been a pleasure to work with and I highly recommend them! Amazing work and very professional and respectful work by Shannon W!
Aaron Davies here. Always a great experience with Mauzy thanks to Nina. Everything is taken care of and never without an explanation and hard work. Thanks Nina!!
Calvin was very polite and considerate to our napping infant when he came over to fix our dryer. He was quick and efficient and got us up and running in minutes. Thank you Calvin!
Thy are a wonderful company to work with!!!
I have been doing work for Mauzy Properties for over a year now and it has been a wonderful experience and I hope for many more years in our partnership to bring quality service to our customers.
I worked with Dan extensively and he's always done a great job with me.
Review for apartment maintenance by Calvin Lowe. Was here on time and did a great job repairing a wall and cleaned up after. Very friendly as well.
Very quick about responding. Professional but also human. Nina is wonderful and has been compassionate as well as professional.
Shannan is attentive and thorough during the leasing process. Nina was quick and thorough with a maintenance request. All of the staff have been amazing!
Jill was super helpful - excellent service through the whole process! Very sweet woman who exhibits great customer service skills. Would definitely recommend to my friends!
I live in Cottage grove in a townhome with Mauzy Properties and have had John come out twice to look at the kitchen disposal. He has always been on time, friendly and helpful!
Thanks John 👍🏼 …
Mauzy repairman John Dalrymple came out to repair the water leak on our ceiling. He did an excellent job with the repair, it looks as good as new.
Great comapny to do business with especially Nina she is always so helpful! Great with communication whenever i need help or have a question!
We have worked with Chris and his team for several years. They are very professional and knowledgeable in all aspects of Real Estate. I highly recommend Mauzy Properties!
Nina has been amazing to work with. I appreciate her time and effort when I need assistance!!
Thanks to Ethan our experience renting through Mauzy has been easy and stress free. Highly recommend renting from here.
John came and helped us to fix our toilet. He was very kind and quick and replaced the parts that had broken, plus he came on his birthday. Thanks again!
I worked with Kirill Lavrentyev and he did an excellent job to help me find a place to rent. I was looking frantically for an ideal location that was close to my work. I was very busy during this time due to my work schedule but Kirill worked behind the scenes for me and was able to find me an ideal place. Much Appreciate Kirill!
Jessica is always a pleasure to work with. She is great at managing my account and is very organized. Very happy that she’s my contact. Thanks!!
I needed help with my blinds and I was contacted quickly by Mauzy and someone came out within a few days. John was very helpful and was also very friendly!
Calvin has always done such a great job when I have needed something done. Hes quick, efficient and personable. I know whatever it is that I need done, Calvon will do a great job!!
My thanks to John for coming out to the house and helping me work through the plumbing issue. John was very professional, got right into the problem, and helped me solve it. Would recommend John (and Mauzy) to anyone. Thank you!
John from Mauzy Properties gave excellent service! He was courteous, knowledgeable and had great communication regarding the repairs we needed.
Nina had Jim Murray come and fix my door very quickly. She texted me and kept me informed. Jim was fast and efficient.
Chris Mauzy was professional and responsive to us during our 5 year stay at a single family home rental. His staff was helpful and friendly overall.
Jessica has always been extremely helpful with any questions I have ever had and has always met my expectations. Super professional and great at what she does! Thanks for everything😊 …
Calvin Lowe is fantastic to work with, he was super friendly and handled our concerns in a timely manner. Great experience with the matenience team.
Blair and Nina were awesome to work with, they made everything so easy! Highly recommend working with them.
As a contractor, I worked with Chad and Nina and they were extremely helpful and responsive when we needed questions answered or approval on an estimate. They're also very prompt with payment!
Ivan M was very helpful when we had maintenance issues. He was quiet and efficient, and he solved our problem very speedily.
Ivan Montecillo came and did a great job. He fixed our stove, dishwasher and leaking sink. Thank you Mauzy!
I'm impressed with the depth of knowledge here with both old and new tools to help with real estate. Kirill went out of his way to make sure I got the right answers that actually benefited me. I'm confident in referring people here and they have reported the same quality of service. Thanks!
Ivan did a great job helping us with our refrigerator issue. Extremely professional, well spoken and outstanding guy.
Ivan M. Came to fix our garage door and trim to the inside door. He was very fast and did a great job. 10/10
I recently had a request and the response was quick to respond and come out to our property. Nina did a great job at fixing our problem and great communication.
I worked with John today, he was friendly, quick and courteous! He repaired my broken closet door and left with a smile. Thank you!
John did a great job. Good response time to a leak with the washing machine/piping and was very quick with assessing the problem and getting it fixed asap, thanks.
Working with Megan Kissinger on any questions with my rental has been excellent. She is responsive and professional.
Nina from Mauzy is the best, she actually cares enough to take action on tenants requests. Mauzy Properties overall is better with her.
Calvin Lowe and Ivan Montecillo were super helpful. Not only did they help my mom with the work order they were there for, they took the time to fix some other last second problems they didn't know about. Thank you guys so much.
John showed up the day they said he would, fixed the problem and was in and out quickly! Our dryer runs better than the day we moved in now!
I want to thank Jill Cook for helping answer all our questions about rental properties. She was a great communicator and was very professional.
John came out today to fix our screens. He did a great job and was very pleasant. Great service. Thanks John!
John did an awesome job installing the screen at my apartment! Very efficient! If you need work done request John! Thanks
Had a couple problems at the house and they were able to schedule a time quickly and provided great customer service. Nina was the employee who helped with all of this.
Couldn't figure out how to edit my post so I'm writing another. Its worth it to say Nina came through again. The professionalism, timeliness, attention to detail...all top notch! Enough so to come back and up it from 4 to 5 stars.
Thanks Nina.
Thank you Ivan for the wonderful service. And thanks to Nina for getting this all worked out so promptly. We really appreciate you. Everything is working great! Couldn't ask for a better outcome. You're the best!
Blair was exceptionally professional, making sure all our needs are met, if you need help Blair is the one to go to with all your problems!
Calvin Lowe is a great maintenance guy. He was friendly and prompt, took care of our smoke detectors right away.
John was kind understanding and did wonderful work. He came over got straight to the issues and fixed what he could for now since we could not replicate the main issue. Thank you John
Rich did a wonderful job addressing maintenance issues in our home. He is very respectful, thoughtful and fast!
Chris and his team has been very helpful, professional and amazing in providing the best service for many years. I'd love to recommend them for anyone out there looking for help with their property management needs.
Mauzy manages two properties of mine and they never disappoint. They’ve been great about communicating and taking care of every detail making it stress free for me!
Thank you Nina for always being available.You were professional, helpful, and need to be recognized for it. Your team is the best and always reliable!
Shannon Woodstrom is my property manager and she has been nothing but amazing with taking care of any and all concerns I’ve had with moving into 2911 7th ave.
Nina has done an excellent job of communicating and promptly providing the services needed to improve our rental experience.
John did an awesome job fixing my freezer. And shoutout to Nina for being extremely fast and efficient on getting my requests serviced!
I hate dealing with anything that involves renting or buying a house/apartment but I have no complaints about these guys they made it less stressful like the one cell phone guy that cares about what you need not commission. It was refreshing.
Nina is a very kind compassionate person. I appreciate her being willing to work with people and be so genuine.
I highly recommend Mauzy Properties. They’ve been great to work with and have wonderful customer service. I’ve specifically been impressed with Jill Cook!
Positive: professionalism
Merissa is professional and pleasant to work with. She also answered your questions in timely manner.
John was simply AMAZING! He came over and was so professional and kind. He addressed what was wrong and went above and beyond my expectations. Thank you John!!
Nina is great and very responsive. Whenever we need assistance or make a request, she's always on top of it.
Ivan was very friendly and very helpful. He's been over a few times now and he's always very professional and gets the job done quick!
Great service appt with John when the dishwasher was on the fritz. He had the problem diagnosed and the part ordered within half an hour.
Jessica was such an amazing person to work with, she was incredibly helpful and extremely friendly, and I’ll definitely be spreading the word on this amazing company.
Calvin Lowe you are a God send. I cant thank you enough for your timely service. You have made me one extremely happy man. Again thanks for everything. YOU ROCK.
Was very professional, super happy with their service Jill was absolutely fantastic to us. definitely recommend checking them out!
Nina was prompt in replying, and sent maintenance out right away. I did not get the maintenance guy’s name, but he did a great jobs with repairs.
Maury Properties is a great company! Britta was very friendly and knowledgeable and was able to answer all of my questions.
I am a new client of Mauzy Properties and new to renting out my home. Jill has provided me with clear and timely responses to the many questions I’ve had.
Ivan did an amazing job. Mauzy is a great company to rent from.
Thank you!
Put in a maintenance request, and John was able to accommodate my schedule very well. He was quick, professional, and kind!
This is my second time having Calvin Lowe work on something at my home and both times he has been here he has been very respectful and quick and I appreciate that so much.
This review is about Nina. I am new to Mauzy Properties, and she has been very helpful and proactive with my requests!
Nina was very professional and helpful with her followup on my maintenance request. Much appreciated!
Their maintenance service is very good. Clavin did a great job fixing the sump pump broken at the property I'm renting.
Ivan Montecillo was awesome! Came and helped with my furnace and was super friendly and helpful on reaching me a few things as well!!
They always reply fast when you message them about thing that needs to be fixed. Thank you so much for that 😊 the lady’s name is Nina she’s really nice . …
Blair B. Is the best to work with! I love her energy and drive for the company!! 5 out of 5 for her :)
Ivan M. came out to repair our water heater. He was prompt, friendly, and even gave me tips on how I can self check this issue in the future. Thank you Ivan!
John came over and fixed multiple maintenance requests all while keeping a smile on his face. Great worker and great to have around!
Very professional and very quick to respond. Nina Jones has been an absolute delight to deal with. 👌 …
Shannon muray was very helpful durring the prosses of our move. She is very nice and explained everything well.
We rent through Mauzy properties and they are hands down the best. Shannon Woodstrom is amazing!!!
John was a pleasure to work with for some maintenance we had down at the house. Even taught me a thing or two.
Thank you!
Austin
Merissa is professional and pleasant to work with. She gets your questions answered in a timely manner.
Great place to rent an office from. Britta is a delightful presence. She deserves a raise and a promotion and a box of cookies.
John was respectful and very timely. Very diligent with his work. Also very informative with the garage door he installed
Shannon W. and Mauzy properties have been easy and great to work with! Thank you!!!
Kara Bowen
Nina is always very courteous and quick to respond to any questions and/or repairs that anyone has.
Mauzy Properties has great customer service. Britta is wonderful to work with.
Ivan came out and fixed our furnace that was making loud noises and he was very quick and professional.
Awesome job when Freddy came to caulk the bathroom Nina was prompt about getting a handy man out to fix it immediately as well!
After a previous failed repair of our kitchen sink, Ivan was able to quickly resolve the issue.
Nina coordinated a fast repair and was extremely communicative. Very easy to work with. Thanks!
Nina has been great to work with! Always responds quick and makes sure I’m taken care of!
When I'm in need of anything that needs to get fixed. They are extremely professional and responds quickly! Nina is the best!
Ivan and John were great in fixing a dryer issue! Very professional and courteous.
Rented here for 4 years. Jill Cook made the experience great, and she even carried a box of miscellaneous computer parts for me when I broke my leg once.
Ivan did a very good job repairing my oven he even took time to fix little extras. Thank you!
My Property Manager Shannon is the best!!! Always responsive building clean!!! Haven't had any problems
Ivan and James fixed our sink to perfection within the hour. They were awesome.
Communication is key!! and Mauzy team knows how to help fix tenant issues. For that I can say bravo !!
Nina is always very helpful, responds quickly and provides speedy scheduling time. Great customer service!
Nina was really helpful and processed the maintenance request in a timely manner. Thank you to all who helped with the maintenance request.
Nina from Mauzy Properties has done a great job being available for communication when other parties haven't been, and so understanding in all situations!
Our maintenance person, Ivan M was very professional and very nice! I would have him come back again if needed!
Nina is great! She’s helpful with getting things repaired and feels she really cares.
Iván did a great job with my furnace issue. Quick and professional.
I had questions regarding my statement and Jessica was very helpful answering them. She is always great to work with. Thank uppity for your help!!
We have always had a great experience with Ivan coming to fix things! Thanks Ivan for all your hard work!
Blake, a technician with Mauzy Properties, worked very hard to come up with a solution for our repair and we benefitted greatly! Thank you!
It’s always a pleasure to work with nina. She is always fast at responding an amazing attitude!!!!
I was a tenant at a duplex managed by Mauzy, and they were great, super responsive always to any issues. Definitely recommend.
I helped my sister move in and Blair was amazing with helping us through the process!
I always get all of my questions answered in an efficient manner when I work with Jessica. This is a great company and I trust them with my business.
Jill was very pleasant to work with. Very personable, professional and responsive!!
I want to thank Nina for being so kind and understanding. I had a few questions and she was so polite and answered all my questions.
Jill was absolutely lovely to work with and made sure to answer all my questions!
Just had water heater replaced by John. Fast, excellent , professional, and friendly service. Thank you!
Nina has been very helpful with scheduling inspection and maintenance request thank you very much for the awesome help
Extremely satisfied with our new landlord and their staff!! (Megan K. and Michael G.)
Mauzy properties has been a pleasure to work with. Thank you Blair for all of your help.
Calvin Lowe did a wonderful job and was even generous enough to work on something that wasn't on his Todo list. Thank you Calvin!