Reviews of EGL Properties. (Real Estate Agency) in Los Angeles (California).
EGL Properties
5657 Wilshire Blvd #310, Los Angeles, CA 90036, United States
Description
Information of EGL Properties, Real estate agency in Los Angeles (California)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of EGL Properties
Sunday
Closed
Monday
8 am–5 pm
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Closed
Reviews of EGL Properties
Needed to find an apartment quickly as the old one has decided to terminate my contract. Search online and found EGL company with lots of good to excellent comments by satisfied clients. Contacted them via the website and I got a response quickly. They guided me through the whole process for the application and it was done pretty easily and smoothly. So far I am very happy with the services provided. Thanks much, it took a load of my mind.
I been living in a home managed by EGL since the end of July. They are very professional, easy to contact and to work with. I have only had a couple of service requests and they have been taken care of very quickly. I love how easy it is to pay my rent on the portal as well. If I need to rent a different home in the future, I won't hesitate.
I am just now moving out of an apartment managed by EGL Properties and I have to say that it was a good experience. There were a few maintenance problems in the apartment early on, but everything was fixed quickly and dealt with professionally. The apartment was also very reasonably priced. Overall I would say that they are easy to contact and run things smoothly
Honestly, a good company, we got a good price for our place, and were fair with the security deposit. We received the apartment in good shape and overall satisfied with the experience. I really like the tenant portal, it’s user friendly. Overall, would recommend
EGL Properties staff was SO friendly, welcoming and accommodating. They got my mother into her apartment within 2 weeks and had a leese agreement within just 1 day-so efficient. Satisfied with their quick response to maintenance. Would recommend this company!
Working with EGL has been seamless throughout. They've been highly responsive and followed through to ensure everything was on track. They utilize a concierge service, at no cost, to set up utilities and process rent payments online. It saved quite a bit of time & energy calling around. Charlie, one of the agents, has been especially great to work with.
EGL have been managing our units since 2003. They do a very good job for us. We are going to make it through this challengeing Covid and Post Pandemic period despite all the challenges with their help. I recommend them.
Recently I moved a new home rental with EGL properties. Not only is the house lovely but as with any new home when anything needed to be repaired or replaced, this property manager was immediately there to take care of even the smallest detail. I highly recommend EGL to anyone seeking to lease a new home!
David toured me at orange avenue in Hollywood last week. The unit was under construction but I can see it’s going to be a beautiful one. David was extremely patient since I was 20 min late. I’m seriously considering applying.
I would like to express my gratitude to EGL for the wonderful experience I have had to date. Everything runs smoothly and nothing is ever a problem when I call. I have rented through two other agencies and I can tell you first hand thst there is no comparison. Where other agencies have made me feel like an annoyance for being a rental customer, EGL have made me feel nothing but welcome in my new home.
Egl properties is by far the best. It's hard to find a management company that truly cares about your well being, egl properties helped me out with my living situation with no hesitation. I would recommend this property management to anyone who might be looking for a place. Not just the property management but also the on site manager in my complex. Veronica my manager was more then just a manager. She has a heart of gold, and was always there to make things better for anyone that lives in her complex. I've never had a manager like Veronica she is one of a kind. I'm sad to be leaving but excited for my next journey. Thank you egl properties
Really great people which give the best answers to your questions and are very helpful. Very positive experience as I was able to view the property and I was able to complete all paperwork online to rented property which saved so much time. Thank you for the pleasant and hastle free experience!
Merline at EGL Properties was very helpful and supportive with an issue we had with a very difficult tenant.
Thank you Merline for your assistance, you saved the day.
We have been happy tenants with EGL for almost four years now. The staff is very professional and responsive. I am always impressed by how quickly they respond to maintenance requests. For instance, several months ago, the coils in our dryer went out. I submitted a maintenance request online in the morning, and they sent a technician a few hours later, and the dryer was running that afternoon - way above and beyond your typical "landlord" experience.
Our experience with this company has been great so far! They are very organized and their online system is easy to use and to make maintenance requests. We made our first maintenance request, EGL sent a repair person out the next day. They determined a Plumber was needed, and then the plumber came out that same day!
I provide community support in LA and my experience with EGL has always surpassed my expectations. Staff are kind, helpful, and provide flexibility to ensure their tenants can remain safe and stable in their housing. They have always responded promptly to issues and their range of properties will allow anyone to find the perfect home.
EGL and the manager has continued to demonstrate prompt service(maintenance and customer service) as well as the other friendly staff. Our family has enjoyed this home and we have truly felt it as "home". From check-in to lease renewal, they have been great. We have lived in this home for nearly a year now and are thankful for them.
We were looking at places in Los angeles and stumbled upon this incredible condo unit, and what made it even better was the kindness of the whole EGL team in the process! They went over every detail with kindness. Even through the application process and payment details, they have been very communicative and great to work with. I really appreciate the small details that both of them provided such as extra paint, filters for the furnace and a complete review of our unit with the maintenance team.EGL has been excellent and I’d highly recommend them. You’ll be in good hands :)
The people from EGL has always been very responsive and trustworthy at getting the job done. Being a managing agent is not an easy job, but in my experience EGI team have always handled everything with professionalism and promptness. I definitely recommend their services!
David helped my best friends get a condo of their dreams on Lucille Ave and I just visited them and its got the best views in silverlake amazing unit!!!! Fireplace, central Ac, 2 car parking. Id give him a 10 star if I could, he was very instrumental in their approval process.
David is a caring Property mgr. He really likes helping tenants and making sure maintenance gets done. I highly recommend David. He is very professional in his dealings with people.
Very smooth process, professional team willing to help with any questions or concerns. Great communication throughout the process from application, to viewing and move in process. My apartment was clean and move in ready. I highly recommend this property management team to anyone looking for a home.
I been living in a home managed by EGL since the end of May. They are very professional, easy to contact and to work with. I love how easy it is to pay my rent on the portal as well. If I need to rent a different home in the future, I won't hesitate.
For four months I've been renting a home in LA, and I'm thoroughly impressed!
The application/move-in process was smooth and efficient (which was a pleasant surprise after dealing with other management companies in different states)
I own an 8 unit apartment at 2540 7th Street Santa Monica, 90405 and used EGL a number of years ago. It was fine when the original founders Eli and Gabriella Litov(hence the name EGL) ran the business but once Gabriella's daughter Michelle took over it went downhill fast. She uses her own maintenance company that charges over and over again for unnecessary work and when I complained she said it was needed but without explaining why. How could she justify that the same "kick plate adjustment" in the same unit was done every 9 months at a charge of 50 dollars per adjustment when she didn't even know what a kick plate was, and neither do I? This was clearly abusive but not in her mind, because when she did these "kick plate adjustments" for all 8 of my units and lots of other phantom work, it added up to at least 10,000 dollars per year in pure profit, just by cutting and pasting the fake work descriptions into the accounting. Yet she refused to discuss it except to say "the work was needed".
The worst experience was when my property manager whose name was K. Doss(I'm sure Michelle remembers him) noticed a water leak from the water heater in unit 6 but did nothing about it. The water leaked for months into unit 3 below and caused a mold infestation that required moving the tenant out for 3 weeks at 180 dollars per night as required by the Santa Monica rent control laws, and then having a HAZMAT team come in to clean up the mess. It cost over 50,000 dollars in damage but when I mentioned this to Michelle she said it was not her responsibility because K. Doss no longer worked for her! Apparently she is responsible for collecting her fees and having her maintenance company overcharge for unneeded work, but for nothing else.
I live in France and I now manage my place from a distance avoiding predatory management companies. I suggest other owners do the same. My advice to owners: avoid Michelle Vaakil at all costs. It is unfortunate that her mother could not find someone responsible to take over the business. The reason I am writing this review years after my awful experiences with Michelle is that I see from other owners that she has not changed her ways one bit.
Oh, and by the way, Mabel was my property manager after K Doss quit and she refused to talk to me whenever there was a problem so Michelle herself became my manager and she also ignored my complaints. When I asked to get the keys back so I could use another management company I was told I must wait until the end of the 1 year contract, which meant another 6 months of abuse. Michelle has no shame.
You verify that I am the owner of the property mentioned above By going to the LA county registrars office website. You can also look me up on LinkedIn and Facebook.
-Alex Garvin, Mulhouse France
David Mullen is such an asset for or building located on Russell Street in los feliz. He has a strong follow through with all maintenance requests. before him as manager we never had this. kudos to David
I toured the Mansfield unit last month with the manager David M and the building was so clean everyone seem to like him I was 150% impressed very clean and Professional!
On Friday I had a problem with the door of my garage, it stayed halfway and could not open or close, I called the maintenance department, they responded immediately by giving me a solution, the next day it was a technician and they did the repair . Very friendly technicians.
When I moved to the apartment that I rent with EGL, I really had my doubts, but these 4 months that I have lived here, I highly recommend it, I always have an answer either for general questions or any problem at home, they are friendly and answer my questions and concerns very kindly , until now I would not change for some reason of company.
In a few weeks I well be moving to LA, so I decided to look for the best company to rent an apartment, I really searched and checked with many companies but in all of them I saw something that I did not like, in the end I decided to choose an apartment with EGL, I will satisfied and really excited, so far everything is going very well with my application and the advice with them.
Yesterday for the first time I had a problem in my apartment, my refrigerator stopped working (I was really worried about my food) I decided to call the emergency line, it was around 12 at night and I appreciate that they answered me, I They commented that in a few minutes I would receive a call to give me. a solution, after 15 minutes they called me from the maintenance department and they gave me two options and I agreed that a technician would fix my problem at 8am and that was it, I was very satisfied.
I am not a person who likes to leave comments about the company, but on Friday morning I had a problem with the electricity in my whole house, I maintenance line to see if they could help me or would I have to wait until Monday, very kindly they scheduled me an appointment for the next day and the problem was solved.
I am not a person who likes to leave comments about the company, but on Friday Morning I had a problem with the electricity in my whole house, I called the maintenance to see if they could help me or would I have to wait until Monday, very kindly they scheduled me an appointment one hour after I first called
David mullen has helped us in los felz area building with so many maintenance issues even before he came, its been trying at times but he has assisted and finally the work was done after he became manager and pipes are new and working great..thanks to our manager
Pleasant, fair, professional, will highly recommend, Maintenance always on point, the emergency line resolved my tub backing up in an hour.
We were surprised and delighted when we found bath an apt that suited us well, and the service from our agent, Leslie, who showed us the apartment, and then followed up on every question and all the little issues we encountered. Covid has made us wary and left us weary of constant wrangling and red tape. We felt understood and supported—which was such a relief. I feel like we have landed in a safe place after 2 years of rough seas…Thank you for helping create our healing space!!
The property management staff are friendly, professional, and efficient. The online app is exceptionally convenient and easy to use. EGL properties have been very attentive to my issues. My maintenance requests have been resolved quickly.
Just wanted to leave a quick note thanking for employees and staff at EGL for their time and help. I had trouble this Morning logging on My account, and they patiently guided me step by step.
David mullen is so nice of a manager he really cares for us his residents very evident in his getting work orders done quickly
On Monday of last week my upstairs neighbor was having a leak in his bathroom, which caused the wall in my living room to get damp, I had a satisfactory response with the maintenance guys as they fixed it directly with the neighbor and his problem and mine were solved on the same week.
This really is a family community. Tons of kids that run around and play with each other. there is a sufficient amount of cameras around the property which of course makes me feel safe and protected. Parking is never an issue inside of the property as everyone has their designated parking space and other residents respect that. Guest parking outside of the building can be tricky at times but it is not unbearable. The property manager here is absolutely phenomenal. He takes every concern and acts on it almost immediately.
Instead of hiring outside contractors, I would prefer you had your own people to get the job done
Wow we live at the Los Feliz Property and David is an amazing manager. Not only is he responsive but he’s hilarious! With this service I’ll definitely stay here for a while.
Great Customer service, Leslie was super helpful getting me into my new apartment.
Very polite and professional.
in my apartment we had a lot problems with electricity to the point that the whole complex went out one time, but since EGL started managing they finally came with a permanet solution, and since that day we don't have a single problem. Thank you
Amazing staff ! They always care about keeping your apartment in good condition and in these difficult times it is a great peace of mind to have the great support of the Egl workers! Thank you
I've been in contact with Adam Muller at EGL since the beginning of my search in mid Sept. So far he's been the best agent among all other ones. He has been very responsive proactive and extremely paitent with me. LA market has some really nasty agents that are there to scam you by collecting infinite amount of application fee for a listing.. Adam has been straight forward and very transparent with then whole process ;I trust the man.
Thanks Adam, keep doing what you doing
no complaints with EGL as of now, but we just started using them. We are excited to be going with them as they are very responsive- will give an updated review when we get a chance.
2022, update- EGL has been good so far. Very responsive for both parties. Would recommend.
EGL has managed my rental home properties for many years. They are excellent at communicating and taking responsibility to repair issues that arise as well as finding new renters
I applied for an apartment and signed the lease within 3 days. It was a quick and painless ordeal which was amazing because I'm moving from Chicago to LA so signing an apartment hasn't been easy until I contacted them. Adam made sure I had all my questions answered and got back to me super quick whenever I had a question. I didn't realize the unit came without a fridge and he ended up giving me a credit to help me pay for one. It was super appreciated. They use appfolio which is super organized and easy to use as a payment portal. Everyone was easy to get ahold of and answered all my questions quickly and kindly.
Really appreciate being able to move to a different unit within the apartment complex while doing remediation in mine. Once I was able to move back i notice imidiatly the updates on the plumbing thank you for the help!
Last Monday I had a issue with the floor in the kitchen, there was water coming out, as soon as i informed EGL in a hour a plumber was here and everything got resolved. great response time
My site from México was recently looking for a new departament since she move to California to study, I recommended her EGL because from a personal experience they always hice You excellent attention.
I was very impressed with the level of professionalism that I received from the experts at EGL Properties, Inc located in West LA. I felt welcomed by everyone I had contact with. My concerns and questions were treated with professionalism and courtesy. Everyone made me feel welcome and went above and beyond to be helpful. Very nice people to work with. I highly recommend using this location for any and all of your real estate
Relocating to a new city is difficult but thanks to the help and reliable assistance from all the agents that answered me always (i say always because i call a lot) ,Very welcoming and positive loved that all the process are online
The new manager Devin was very helpful . He was the first manager to really spent time to walk our building and took photos so he can follow up to have handyman come to follow up. He is very well groomed and have a great outgoing personality. I am sure with his attitude he will be successful in whatever he do.
EGL is a great management company that is always quick, always responsive to our needs as tenants for over 12 years now! Highly recommended!
The staff at EGL Properties is attentive, professional and downright compassionate about people's needs. Which is a very hard thing to find in such line of business, We have always had the best service, our phone calls returned promptly, any repairs handled with care and urgency and the rental properties are so well maintained. They really care and cater to tenants special needs. I highly recommend them.
Very very professional, the maintenance crew is great. Alway helpful on any services I have requested, I’m very extremely happy with their service. I would recommend them 100%, the Administrators are always so attentive and responsive to my question, I’m very pleased with their service as a company.
We are getting ready to move out of our rental after 2 years and I can say that from the very beginning until now EGL Properties & their team have been fantastic to work with. The move in process, any time we needed services or repair, email correspondence, renewal, termination, ALL of it has been a breeze. They are responsive, professional, friendly, accommodating in every step of the way.
David mullen is a great open house guy we tried to rent a condo from him but it was already taken ..he still rocks either way!
Our experience with EGL Properties has been totally positive. From their prompt response to any maintenance concerns, to our request for changes to our automatic debit--not to mention the staff's proficiency, professionalism and warm, friendly attitude when transacting business. This is the perfect management company to list your property with. As a renter, their services have been superb!
I approached EGL properties about managing my duplex, and Alex was VERY helpful and knowledgeable. He answered all of my questions and even followed up with me later. EGL are consummate professionals and I would highly recommend them to anyone who has a property needing management within LA county!
David is a terrific manager of Russell Street in Los Feliz. He takes care of maintenance issues right away.
We were tenants at a leased house managed by EGL Properties. They were very professional and quickly fixed every problem that arose with the property. It was a pleasure to work with them, and we received our full deposit back less $100 withheld for some touch-up painting which was very reasonable. I would recommend them!
I lived at a property managed by EGL Properties, the services they offered were great! I Loved how easy they made it to pay rent and submit a maintenance request via the tenant portal. Their communication was 5 star, as was their quick responsive action to our needs. If you need an apartment this is the company to contact!
I am writing to recommend EGL Properties Inc. as an excellent Property Management company when it comes to managing the property. Throughout my dealings with them, I have been particularly impressed by the Staff’s significant knowledge and their consistent professionalism, integrity and thoroughness in dealing with all aspects of the building and issues. I would be very happy to recommend EGL
Properties to others.
I have been a tenant at a property EGL manages for two years now. My manager is always nice and maintenance is always timely and polite. Recently I had a question regarding a city charge I had not received before and the person I spoke with was very helpful. They even provided the reference to a website where I can get more information. Now days it’s hard to feel comfortable with rent increases and I was satisfied that they had the documents to back it up. The lady I spoke with was helpful and familiar with my account history. Makes you feel like you’re actually a person and not just any other tenant. I got lucky with my landlord because others are not so lucky.
David rocks as manager of my friends complex he so nice I love the apartment and I’m staying forever!
EGL Properties has been managing the property where I live for over 2 years now and we couldn’t be happier! Very responsive with issues and repairs that need to be done at our building. They get right on task and respond very quickly to emails. Their tenant portal is easy and has everything you need.
Overall I have been incredibly pleased with the experiences I have had with the company.
J. Brooke Bolland
😊😇😉
As I was looking for apartment in Los Angeles I came across EGL Properties Inc. and their properties. From the moment I contacted them they were support helpful and got back to me real quick. I had multiple question that they could address very brief. Egl properties has an amazing website that lets applicants and their tenants have access to communication with EGL. Thank you for your hard work!
Generally good service but have problems with responses from my property manager. I will send a question via email or text and sometimes it takes months or weeks to get a response and then only when I contact person again.
EGL Properties Inc. has been very great while looking for an apartment to rent. Recently I found an apartment online that was being rented out by them. I called the number on their website and I was able to reach a young lady at the front desk and she was helpful setting up an appointment for me to view the apartment I found. Overall I can see that through their quick service and professional staff that EGL Properties would be a company I would recommend to anybody reading these reviews.
EGL has done a good job of managing my properties for over 10 years. There have been a few supervisors that were not a good fit for me (they were not bad, just not good fit) and EGL was happy to find someone that was a good fit. They generally communicate when there is need and don't when there is nothing to share. The only reason I did not give five stars is because I think they could provide better service with their subsidiary that performs work at the unit (painting, cleaning, fix toilets,...). I believe there cost is high and have proven it by finding others outside that can perform the work for much less. Just looking for fairness.
All in all--happy with EGL!!
I have been under EGL Properties Management for about 3 yrs. I have had a wonderful experience with them, the staff is always friendly and nice, when you need something done its done is timely manner. I would recommend EGL Properties to any and everbody to use when you need a nice place to live an very friendly people.
Even though at time it is hard to get a hold of someone, EGL Properties, Inc. is one of the more advanced technologically management companies. People like me appreciate being able to pay rent remotely and track maintenance appointments. Kimberly in Accounts Receivable has been my go to simply because when I can’t get a person on the phone she is always quick to reply to an email and connects me with the right person. She’s the one you want to get things done around there. Even though maintenance is a little rough around the edges overall EGL is empathetic of their tenants and is always willing to work around your schedule. Some management companies just barge in to do work without notice or consideration of tenants and their work schedules. I enjoyed my tenancy but it is time to move on. But if I ever need to rent again I would not hesitate to contact them.
EGL Properties has been great to work with! The office has always been quick to get back to me on any questions or concerns. I highly recommend using EGL for your rental needs. Great staff! 5 stars!
We rent an apartment from EGL Properties. They really are oustanding with anything that comes up. Whenever i need to I simply just log into my tenant portal and everything is taken care of! All responses are prompt and handled professionally. I certainly recommend any renters to use EGL Properties!
Thank you EGL Properties for making our home renting experience Superb!!!
I just moved out of California. I had to move to Florida on an emergency basis to take care of a family matter. Most companies give you legal grief regarding breaking a lease but EGL allowed me to find a replacement tenant and even expedited my security deposit refund so I could cash it before my departure. With everything I had going on the way they facilitated everything for me was immensely comforting. I thought I’d be charged the full amount through end of lease but they only charged the days the apartment was empty waiting for it’s new tenant. I’m grateful that they treat their tenants like humans and not just contracts. I highly recommend using their services.
As a family looking for a house to rent, we found EGL Properties to be a reliable property management company, easy to work with, and very prompt and straightforward in their communications.
We are glad to thank EGL Properties for their great commercial relation with us (Anequim LLC). These guys show professionalism and great ethics at all times. We truly recommend this company and we hope they keep rocking it at all times.
Great company to deal with. Everything is handled professionally and efficiently. They take care of everything. The tenant portal is easy and convenient to use. Very nice personnel, quick responses to maintenance requests and always there when you need them! Two thumbs up!
Our review is based on the experience that de had 2 weeks ago with a maintenance situation in our apartment regarding a big leak, thank to maintenance everything was fix on the same day
David Mullen manages my daughter’s apartment. He is very responsive to maintenance requests and easy to work with.
It was such a pleasure working with EGL Properties, not only did they take the time to ensure all my needs were met. But they also went above and beyond all my expectations. I look forward to using them again whenever it is time to find my next apartment.
They have wonderful systems and procedures in place to where they can provide consistent and efficient management, every time. Also, they take full advantage of technology and contently advance to make it easier on tenants and owners alike. I can truly say that it is wonderful to have them manage the property that I live in. I am worry free about my inquiries. As a result, I’ve had a friend also rent from them!
We had a really hot night when our AC upstairs suddenly stopped working so we filed a request online the nex morning, and by the afternoon our ac was working! Thank you
EGL Properties is a reliable company for the retired property owner of a single building or a large portfolio. They have their own maintenance team and experienced staff to protect your assets. Highly recommend. Go to their website all of their services are listed there.
The team has been extremely helpful and understanding during the pandemic. We all struggled during this hard times, and even so they have gone out of their way to help.
When I needed my place to be rented out, I was recommend to EGL Properties! Let me tell you, when I first talked to them they made me feel so welcomed and heard! I couldn't ask for a better experience! When I had any problems or questions they answered and got back to me quickly. This is an excellent property management will recommend to come here! They are very professional, friendly and give amazing service!
EGL Properties is the best property management company I have ever dealt with. They responded to maintenance requests always within 24 Hours. They also took into consideration my optimal scheduling. In addition, Toya and Eureka always made an effort to ensure that I was a happy tenant!
Very Professional, Kind and Courteous. I am a renter of one of the properties they manage and I am very happy with the assistance and maintenance that I have received in the past 2 years that I have been a renter. They have a job to do and they do it well. I would definitely renew my lease with them! Thanks guys for great service.
I really love how EGL has been very considerate of my needs. When I first applied with them I was afraid they will say no because I thought they only got tenants with perfect credit. Although I have ok credit I figured it will be a no answer from them. However when the supervisor who showed me the property called me she said I was approved and only requested extra security deposit from me. I was so happy of how smooth the process was and how considerate they were to my needs. I really liked the apartment and Im very glad to be renting from them. They are very attentive and have great customer service.
Had a great experience with this company. They expedited my rental application and I got my apartment right away. EGL Properties is great!
EGL Properties is probably the 5th company we have contacted in the Los Angeles area since we decided to move to California. The first few we contacted do not have a website with vacancies posted. In addition because we are looking for a single family home due to our newest addition to the family we are not able to travel to view the vacancies. On EGL’s website we found the option of being able to take a virtual tour. Although we are still shopping the rental housing market in LA our experience with this company has been by far the most technologically advanced that can support our needs all the way from the east coast. I highly recommend their listings. If they can service across the country I can only imagine that their local services must also be exceptionally advanced for those of us with limited schedules and tech savvy preferences.
Adam made the moving process so easy and seamless! I have lived in places where the management is quite removed from the process but he has been quite helpful and kind throughout the whole process.
EGL Properties manages the property that I have called home for the last 17 years. I am delighted to say that my every request is attended to not only in a timely manner, but great care is taken to send a qualified, respectful and friendly person to take care of my needs. A definite two thumbs up!
Thank you Eureka (Maintenance Supervisor)
I wanted to write this review to thank the person in charge of the emergency line, i belive it was Alan he helped me a month a go with a big plumbing issue i had on a Saturday, thankfully a technician visited me an hour after i called the emergency line
David M is a great manager of our buildings on Russell st since he started work order are done quickly
I've lived on and off at a few different EGL properities since 2010. I can only report from personal experience. First, I don't have perfect credit, but they did work with me. I thought the application fee ($40) was high, but they explained that they are charged $25 for running it, and the extra $15 is for an employee's time to process and reviewing the report. In addition, if I ever had to call, I usually reached a real person. Most of the time, the issue was resolved very quickly (sometimes late at nigt). The staff are friendly as well. Shout out to Mabel. : )
I cannot praise Kimberly Chavez enough. When moisture and mold was found in my ceiling she came on site within a day to check and coordinate having it fixed while taking the steps to ensure it was safe to go back into the apartment. She recently also assisted me when the company wrongly tried to enforce a new policy that took effect prior to even being notified. She solved the issue and helped educate me on the best approach for the future to comply to the new policy. Thank you Kimberly. Ohhh P.S she’s not even the assigned property manager and still took initiative to fix the issues.
They are very responsive and helpful. The online portal is great and the new maintenance app is so easy! I hope to be with EGL Properties for a long time. Highly recommend! :)
Have been renting from EGL Properties for a year now and have been happy with them. They respond quick to our emails and handle issues in a professional way. Would definitely recommend them. Thank you for all you do!
The staff at EGL Properties Management is very responsive and always great at resolving issues I may have with my rental unit. The staff is great to work with, I have peace of mind knowing they handle the building I live in. Great overall!
I highly recommend EGL Properties. The whole team is professional, efficient and honest. The excellent property management, customer service and organized website make them the company of choice for me. I had a great experience, will definitely recommend.
Thank you EGL Properties for caring about my apartment and all the tenant that reside at the building I live in. When I was having an issue with my online portal EGL Properties was able to take care of my issue and help me reset my portal so I can pay my rent. Their staff at 1543 Pontius were kind and professional when I walked into their office with my problems.
have been an E.G.L Property Management resident for a little more than three years. If ever there was an issue with anything. E.G.L and its staff were always expedient and professional in resolving any maintenance request or complication. Mayra Gomez and Ethan Sharret were always very understanding professional patient and willing to help in any way whenever needed. Communication could not have been any better. I would absolutely refer E.G.L Properties as a professional reputable source for residency.
I recommend EGL Properties. The whole team is professional, efficient and honest. The excellent property management, customer service and organized website make them the company of choice for me. I had a great experience, will definitely recommend.
Undeliverably amazing service here. They work with you and understand whatever circumstances you may have or going through. Great team. No complains here. Thanks for all that you guys do. Highly recommend EGL Properties!
I just moved to CA and I am really Happy with my apartment and in General with the EGL team that helped me
I am impressed with the attention to detail and commitment to finding a good apartment. I'm just looking for one and EGL si my first option until now
They have been managing my buildings for th r past 10 y and they are doing a great job. They deal with very complicated remnants and they are doing great. They turned my properties for barely breaking even to a very successful buildings stopping tenants from talking advantage of me- thank you.
David M runs 9 luxuxy buildings and he really knows his stuff and is a great guy
My property manager, in EGL, has been one of the most diligent and hardworking professionals I've known.
I have chosen EGL propities service as my home choice for the second time! Great staff and I love the place I call home!
When looking for an apartment to lease, things can get hectic, especially when you have a deadline to move out from your curent apartment. I had great luck with EGL Properties. I saw their ad on craiglist. I called and luckily the supervisor said they had an open house that afternoon. I went to the open house and fell in love with the place, It was clean, spacious and freshly painted. The property supervisor helped me expedite the process for my lease and met me at the property multiple times during the lease process. She was very helpful and informative. Provided me with all the contacts name and numbers I needed for rent payments and maitenance requests. After moving in, I addressed that the bathroom sink was draining slowly and she sent someone the day after to fix. I have dealt with so many property management companies and this is so far the best company. Thanks EGL staff
I have had the pleasure of working with EGL Properties for the past 2 years and I can’t tell you how professional, organized and friendly their staff and ownership is! I would highly recommend any tenant, homeowner or vendor to work with this property management firm.
I recently moved in, and the procedure has been quick and easy, as well as the maintenance concerns we had got addresed quickly
Egl Properties, a great company to rent your home, are always attentive to any questions you have and always ready to help you with all your questions. I recommend it forever
My family and I feel like the company took the time to make sure we were getting what we wanted and worked with us answering all questions whether big or small this always helps.
Last week on Thursday I had problems with my bathroom, I made the request online and at the same day I had the technitian fixing my problem.
This company it’s pretty professional they work with your schedule and always have answers for any questions. Never had a problem with the company. I love it.
I think when a company work toguether with the customer everyrhing goes as intended. EGL is a company that help you any time you need It.
Tried EGL Properties while I was looking for a trusted Real State broker company and I was not disapointed, their customer service is very down to earth and they listen to your needs before making a pitch, very recommended!
I would like to recommended maintanence departament to everybody because when I called about a concern they send someone to fix it as soon as possible no Matter the hour ir the day.
David M is a great manager for our 1460 Mansfield apt bldg.
Carlos Martinez and Eureka Young are as good as they come.
Devin Merrick did a great job reping my house for rent.
From a tenants perspective, I have to say that this company does take care of you. You call them and someone does actually answer instead of getting a fax machine or a voice mail. I rented from them for 5 years and the move out was very smooth. I transferred to live to a bigger unit so they referred to another building of theirs. What im glad is that there was no hassle and wasted time. The transfer was done and so far they have been more than cooperative.
Yesterday I had problems with the light in my entire apartment in the morning, I decided to make a request online and in the afternoon I already had a person solving my problem
Everyone was really helpfull on all my questions and I really liked the modern system they use. I am shure I will rent with EGL soon
EGL Properties team is very responsive!!! They communicate well & makes the process of managing the property easy and calming.
I would recommend EGL Propertied they are fantastic!!!
Great Property Management Company to work with, they always answered my questions and always on time on my maintenance request, 100% recommended
I can’t even recommended EGL enough I am very pleased with the service always on time and on point with everything. I never have an issue with anything thank you guys so much for everything.
The person Who is in charge to help me with a property, She understand what my family needs and help me a lot giving me the pros and cons of the properties se want.
They have been incredibly awesome. Fast responses and really have shown they care. We have resided at the same property for close to two years and very happy with the company.
On Saturday I had a maintenance problem with my bathroom, I called the emergency line and in less than two hours I already had the technicians reparing my problem
David M is a great manager for our Santa Monica apartment building
Incredibly friendly and extremely helpful staff. I would highly recommend EGL to anyone interested in getting their property leased. They made the experience for me pain free and easy.
I want to thank Maria for helping us with our move in into our two bedroom apartment she help us and explained everything very thoroughly made us feel like there was nothing to worry about and pretty much gave us a great welcoming into our new home she was more excited for us we have a baby boy on the way our second she made us feel like it was our home before it even became ours the greet we got waking into the building through the walk through and at the end before even just if we saw anything to let her know made us feel like we didn’t have nothing to worry about at all she spoke with confidence and perfection 😊
I had a good experience with maintenace, they are profesional and always do repairs on a quickly matter
Efficient, reliable and professional management. EGL Properties exceeded beyond my expectations. Strongly recommend to others looking for a Property Management.
I had an unpleasant situation with my bathroom, but fortunately they responded quickly to my phone call and someone was able to come to solve it on the same day
David is amazing in real estate he does great job
I like that the process to apply to rent an apartment is easy and quick. I'm hoping to move there next week.
Mailroom main entrance lights are poorly timed. This room is often dark at night.
There is also black mold in the unit that requires removal.
Otherwise, the apartment has a great location and there are kind neighbors.
I really very recommended EGL company, customers service is very down to earth and the listen to your needs.
I was in los Angeles for a cuople of months for work ,Bot the stay here was very confortable ,i would definitely go back
I conected EGL and since the first day they provided me great options and locations
My experience with this company was great, very friendly, knowledgeable staff, especially the accounting department! Look forward to doing business with them! Will definitely recommend to friends and family!
I absolutely love living here. The management and owner are terrific and they are always very responsive to maintenance needs and any other concerns. No complaints! It is a wonderful place to live and a great management company.
One of the best! Always friendly and ready to help. Great customer service and professionalism from everyone. Highly recommended!!!
Yesterday I spoke with a maintrnance representative and he was very kind ans courteous ans resolved some doubts I had about the apartment that I am renting
I was having a really bad problem with the electrical conections on my unit, thanks to EGL my issue was solved on the same dat
The maintenance department is undoubtedly the pillar of the company, thanks to them all the problems related to maintenance were solved, I recommend this company 100%
Very attentive to tenant needs . . . and you can conveniently pay your rent online; free with your checking account (or credit card ~2% fee).
I recommend
They have Such a great property management company to work with. They are always answering my questions and concerns!
Working with EGL in the past was great. No hassle or haggling. Straight forward and honest. Whenever we had a concern, they always made us feel heard.
The maintenance technician was fast and did a great job fixing the kitchen.
I just moved to California and as soon as i asked for any type of informatión everyone was friendly and provided options that helped me.
Second time I have rented with a managment company and by far this has been the best one yet, I just submitted my application and I do hope to hear back from your great staff soon!
The apartment is FABULOUS both inside and out. Management always cordial when called and very helpful.You are treated much more than just a tenant.Thank you MC and everyone at EGL!
It was fantastic and I was enjoying the water.
Last weekend i had an emergency and they took care of me quickly
Since i arrived to LA the hole team was alway helpfull, the Best option for the latino comiunity
Excellent service, when I call I receive complete information about apartaments and also fast service.
The team at EGL is amazing. They are extremely responsive and helpful. We love living in an EGL property
Amazing! Just great the way these people work, I saw the unit and submitted my application the same exact day. Looking forward to renting with you guys!
Thank you for the great service you provided me today. The person behind the phone was very helpful he fixed a viewing for me today and I loved the unit.
Been thinking in moving to LA and, they resolved all the questions i had and provided follow up on the Property i am interested.
My Best costumer service expirience i had in California,
I would always recomend.
Helped as promised in a timely manner
Great Property Management Company they always answered my questions 100% recommended.
Even though I don't live in LA I was able to call the company and arrange a viewing for my mother, it's always great to speak with such great people.
I called before moving to California and they always provided a perfect option in each área i asked,
I like EGL. They are very responsive to my requests. They do a good job all around.
The customer service is great. They give me the best answers to my questions.
Awesome customer service, I called and asked about a unit and was treated very respectfully and got to see the unit the same day. It was a great service...
Amazing property management company! Always responds to the tickets and tries to handle repairs in a timely manner. Thank you!
Process is very slow repairs etc and response to tenants should be faster
I just move to the City and looking for a company and EGL is really helpful.
If you are looking for a property management company EGL is your best option
Any issues that I have with my apartment are quickly handled by trustworthy professionals!
Reporting an issue was such an efficient process, and I got an immediate response. Issue was taken care of immediately. I am so pleased!
I can confirm that the best option for a maintenace request is go submited online
The best property management company I have ever encountered.
They were very helpful as I made my choice picking a property. Great job!
Called them to check on a listing, they were very professional,
reached out to me the very next day with details
The company is hard to ridge at first when you need to ,but as soon as you get to talk to the person in charge everything get taking care in a very professional way.
The maintenace team helped me to have a quick repair
My maintenance concerns and issues its been always an easy process
Very professional and friendly company. Send out help fast when requested and always respond within a timely matter.
Good experience when requesting information about apartments for rent
The emergency líne helped me a soon as i requested.
Exelent service
The best property managment Company in california always helpfull
David M is a very caring PM
We totally trust this company and the professionalism
I asked for information about the apartments and Mr seemend very complete
EGL company gime me correct and hepfull information
All the people I had contact with was polite and efficient 😉 great service! …
Great customer service. Really helped me out and were ver accommodate to all my questions.
Amazing customer service highly recommended , will definitely use them again in the future. !!!!!
Very good team. Polite and efficient.
Good company really appreciate the help would definitely check it out again.
The best costumer service expirence for property management
i had an amazing experience with this compan everyone who i spoke too were very helpful... thank you manny!!!!
The manager always helpfull in all my questions
They are very professional.lt is recommended
Maintenace team si always helpfull
the lady I talked to was really nice and helpful
Great to work with. Ethan was very attentive and great to work with.
Very professional and efficient. Quickly solved our problem.
Great company, they where really helpful
WOW! Great service, Excellent in the profession.
Great company for any management services.
Great attention from all of you there, you guys are really productive.
Helpfull and Kind in every interaction
Excelent maintenance team!
The customer service is amazing!
Great property management company
Great people skills, excellent place.
The best!
Maintenance is always on point
N/A
Thanks for your service
Professionally run
Great service!
great place
(Translation) Delighted with the experience and super recommended, attendees are aware of your request at the moment 👌🏻
(Original)
Encantado con la experiencia y súper recomendado, los asistentes están al tanto de tu solicitud al momento 👌🏻
(Translation) Very quick answer me any questions we ask.
(Original)
Very quick responde yo any questions we hace.
(Translation) Excellent nice clean place nice for my kids and me
(Original)
Excelente lugar bonito limpio agradable para mis kids y me