Reviews of Bay Property Management Group. (Real Estate Agency) in Baltimore (Maryland).
Bay Property Management Group
1114 St Paul St Suite 1A, Baltimore, MD 21202, United States
Description
Information of Bay Property Management Group, Real estate agency in Baltimore (Maryland)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Open hours of Bay Property Management Group
Sunday
Closed
Monday
7:30 am–4 pm
Tuesday
7:30 am–4 pm
Wednesday
7:30 am–4 pm
Thursday
7:30 am–4 pm
Friday
7:30 am–4 pm
Saturday
Closed
Reviews of Bay Property Management Group
Dami Steven
Overall great experience. My Property manager Roxie Cabal, does an awesome job. She's very prompt in responding to any questions or concerns I have about my Property. While they take care of the tenant they are highly particular with the owner making sure everything in the house is fixed and done properly. Am so glad I went with Bay Management after doing searches on finding a Property Management company. Roxie has been very kind and patient, since I don't live in the same state my property is at. Thanks for all you do.
kumar niranjan
Bay Management Group has been managing my rental property in Ba pm ltimore since 2021 and it has been a wonderful experience with prompt responses My property manager, Roxanne Cabal has been fantastic! She has been very professional, friendly and reliable and always accessible when I need anything. She promptly gets in touch with me when something needs my attention and gets issues resolved with my tenants just as fast. I am very happy with her professionalism and management of my property.
Sarita Belonia
So far so good. It's my first rental property and the initial process of set up to actual management has been great. My property Manager, Roxie has been amazing. I've had a few maintenance issues come up and she's helped me handle everything in a timely manner. Her response time is super fast and she has always answered any questions or concerns I've had. I feel like my property is in good hands. I would definitely recommend Bay Property Management Group and really appreciate having Roxie as my Property Manager.
Tatiana Fedorova
I had a great experience with this management group and my leasing agent David R. He contacted me right away after I showed interest in the property. He was very quick to respond to emails and texts and kept me updated. When he did not know the answer to a question he would ask somebody else and get back to me. I moved across the country to start a busy job and he was accommodating and worked with me outside of normal business hours to make sure I got my keys and paperwork so I could move in. I have also been in touch with my specific building manager Kelly and she was has been good to work with as well answering my questions and emails. Hope to keep up all these positive interactions.
Ashley Reynolds
Bay Property Management has managed my property in Baltimore for over 7 years. Roxie Cabal is my assigned property manager and she goes above and beyond to communicate any maintenance or compliance issues that need to be addressed. She is always professional, responsive, and proactive. I'm sure she is juggling managing many properties but it almost seems like I'm her only client because she provides great customer service!
Amy Schock
I have been a client of Bay Property Management Group for the last 11 years. Using them as the management company for my rental property was the BEST decision. They handled every aspect of the process and gave me such peace of mind. My property manager, Roxie Cabal, was always helpful and professional. I highly recommend them to anyone looking for a management company.
Dashlyn Heinrich
Great staff! Angel Martinez was assigned as my property manager. He is very knowledgeable and helped me get my house on the market and rented. There was a plethora of certifications that I did not know I needed to get my house rented. Thanks to Bay Management I did not have to worry about anything and made it a seamless experience. Do not hesitate to hire them , they take the headaches away from renting your house. ❤️❤️
Christopher A
Bay Property Management Group have done a superb job getting my property ready for rent. My leasing agent Nathan, did an awsome job and got the property leased within 36 hours of coming on the market. Roxanne is always available and is always prompt answering any concerns I have about the property. I would recommend Bay Property Management Group to anyone.
MountainMama322
I had a great experience with this management group and my leasing agent Nathan Barron. He contacted me right away after I showed interest in the property. He was very quick to respond to my emails and texts and kept me updated along the way. Nathan made this process easy for us.
I would definitely recommend using this group!
Noelle Sierchio
Bay Management managed the rowhome we rented for over 3 years. While we transitioned property managers a few times most of them were always helpful, communicated with us and helped ensure smooth support. Most recently Roxie Cabal who took over our account for the final year was super helpful in clearing up issues and ensuring a smoothe move out process when we left to relocate.
Bay Management also made making a rent payments and getting renters insurance easy through their digital portal which also allowed easy creation of maintenance tickets which were usually handled smoothly.
Briana Putman
This is the second property management company that I have used (as a landlord) in Baltimore and the experiences could not be more different. From the very beginning BPMG has been great to work with. They are timely with responses, quick on alerting me on tenant requests, and always on time with a payments. Roxanne/Roxie Cabal has been incredible to work with and I hope that we have a long working relationship!
Jonathan Wenger
I want to say thank you to everyone at Bay Property Management that made renting my new apartment such a great experience. Especially Cody Webster. Cody handled all the leasing details, was easy to communicate with, and didn’t delay or deviated from my planned move in date. This was important to me because I was moving from Florida. Thanks again Cody and everyone at Bay PM!
nicky newport
We can't the Bay Property team enough for their above and beyond customer service! We've been in touch with Nate from day one who has provided immediate guidance whenever needed and walked us through EVERYTHING (utility set up, renter's insurance, pet questions, internet set up, etc.) we needed leading up to our big move. We are so appreciative of his help and could not have done this without Nate! On the day we were due to arrive, we were delayed and Nate helped us by quickly swinging by to the rental and bringing in our packages to ensure they were safe. Nate is now stored in our phones at 'Nate the Great' - THANK YOU Bay Property team!
Monique Xavriér
Bay Property Management Group has been very responsive, particularly with Roxie as my property manager. Roxie is very focused and action-oriented regarding addressing concerns and providing gentle reminders, ensuring reciprocity in the tenant/landlord dynamic. Roxie readily responds with a positive disposition while moving forward to resolutions accordingly. Roxie is an awesome asset to Bay Property Management Group based on my experiences to date. Thank you Roxie and BMG! :)
Chris Crowley
After visiting several properties around town, the professional, well organized, and very responsive interactions I had with the leasing agent Eric Brecka was a breath of fresh air. Eric had clear answers to my questions and if he didn't know the answer, he promptly found out and clearly passed the information on. He also worked with me to get me in a place on short notice, which was very helpful. My experience was exactly what you would want out of a leasing agent. I would recommend you do business with him if possible.
Patrick Mackey
I highly recommend Eric if you’re looking for a lease in the Baltimore area. I was having trouble finding a place, and he assisted me throughout the whole process, showing me multiple apartments and taking the time to show me around them. He always made himself available and easy to contact, and knew what he was talking about. He definitely made the whole experience more comfortable for me.
Johnathan Wilkes
I have been using bay on multiple properties for years and they give great and personalized service. I especially liked Ron Ronquillo as a property manager as he went above and beyond to keep good tenants in my property and managing the relationships with them! Will continue to recommend Bay Management to others.
Dana Yablon
Roxanne (Roxie) Cabal is amazing! She is so quick to respond my maintenance requests. All of my requests are usually completed within a week and the contractors that she sends to my home always do a phenomenal job. I would highly recommend Bay Management!
Bob Guiney
I changed to Bay Property Management group a year ago and wish i would have found them years ago. BMG has been great to work with. They return phone calls, respond quickly to emails, support tenant and do not let the property owner get taken advantage of. And if you work with BMG, make sure you ask for Roxanne Cabal to support you. She is fantastic.
Jennifer Zellmer
I am a tenant for Bay Managment and they are an amazing management company. Anytime I have a issue my Roxie Cabel always gives a quick responses and solutions to take care of whatever the tenants need. She even response after hours sometimes which is amazing. I have been renting from this company for 10 years now and have never had a bad experience.
Karen Stires
Angel Martinez is my Property Manager. He is always very responsive which is most important when someone is managing your rental property. In addition, he is very helpful, knowledgeable and very pleasant to work with. I have had a wonderful experience with Bay Property Management Group.
Latsyrc Rellim
Ira was very efficient, knowledgeable, and responsive while working with us. Ira checked on the pet policy for us and answered all of our questions. He even gave us information about the nearest stores and shops in the area as we looked at a property in an area that was unfamiliar to us. For things he was unsure about, he told us he would get back to us and he followed through in a more than timely manner. We were able to apply to the property and get approved rather quickly. Ira really made this process a breeze and was available for all of our questions and needs after the showing. We loved working with Ira and wouldn't want it any other way.
Ben B
Been a client of BMG for two years. My property management experience has been exceptional thanks to Peach Mascarinas who has been managing my rental property in Baltimore nearly the entire time. Everything from taking care of the books , collecting rent , coordinating repairs . She has made investment real estate effortless.
Kristy thompson
Roxie, our property manager, had been doing a fantastic job. She has been very proactive with reminders and very responsive in our communications with her. We have had nothing but positive experiences at this point and look forward to continuing with BMG. Thank you!
Caroline Hippler
Bay Property Management has been responsive, reasonable and very professional. Roxie, our property manager, has been particularly helpful and a joy to work with. We would gladly work again with Bay, and Roxie especially, anytime!
Nyakeh Koroma
Nathan Barron was extremely helpful, efficient, and knowledgeable throughout the process. He fought for us and helped us into the night to get our paperwork. He made the process easy and while he was busy with other properties. My wife and I are truly grateful for his help.
sukrit suresh
I can’t thank David Schneider from bay management group enough for his help. He helped transition my move from abroad with ease and I honestly do not think I would have moved into these apartments in Baltimore and ended up being so happy with my new place, if it wasn’t for David. He went above and beyond in showing me the property and I really am very grateful for his help. Thank you.
Ryan Schwab
The Property Manager, Roxanne (Roxie) Cabal has consistently provided excellent, high quality support for all of our needs. It's been a great experience and I highly recommend working with Bay Property Management Group (and request Roxie if you can)
Sean Brogan
Eric Brecka showed my fiancee and I some great rental units. He was knowledgeable and answered all our questions. Very professional and organized. We highly recommend him to anyone looking for an apartment in the Mount Vernon area!
Aisha Jack
Bay Management Group has been managing my rental property in Baltimore since 2020 and honestly I wish I had found this company sooner. My property manager, Peach Mascariñas, has been fantastic! She has been very professional, friendly and reliable and always accessible when I need anything. She promptly gets in touch with me when something needs my attention and gets issues resolved with my tenants just as fast. She even took time out of her schedule to help me look for appliances when they needed to be replaced which I really appreciated. I have also been pleased with the professionalism of the vendors that the company uses because the work is done very well and reasonably priced. Everything is seamless with this company and I am very happy with Peach managing my property.
Rachel Smith
We've had a wonderful experience with Bay Property Management Group, particularly our Property Manager Roxie Cabal...and we have not always had great experiences with property management groups!!
Roxie is always very responsive, accessible, and helpful. We appreciate her!
Holden Brisson
My agent David Rosenfeld did an amazing job getting me into an affordable apartment in a great area with very little time to work with. He was very forthright and quickly gained my trust. Would recommend him to anyone looking for a new spot.
Chris Moore
I've worked with Bay Mgmt for 6 years renting my property, and it has been a great process. I've actually only had 2 distinct tenants over the years, and although I have had a few property managers, my current one, Eijie, has been fantastic and is very responsive
Hayley Schofill
Bay Property Management is above standard in their effort to service their property and community. Cody Webster has elevated my expectation of customer service with great attention to detail and promptness in his efforts. Made the journey effortless.
Chris Vazquez
Very grateful for Angel Martinez and all his help with our property. Angel went above and beyond to not take care of us, the owners in a difficult situation, but also the tenants. He showed tremendous empathy and tenacity, creating a win/win for all parties.
Charlotte Sneath
Unfortunately our home’s hvac system failed and was spewing coolant fumes and carbon monoxide into our home. Angel at Bay Property Management group responded very quickly, helped get us reimbursed for staying in a hotel, and got our system replaced quickly. He communicated well throughout the process. Thanks, Angel!
Ben Henderson
I've been working with BPMG in Harford County as a property owner, and my property manager Angel Martinez has been incredibly helpful to work with. He's been diligent behind the scenes, and responsive to my worries or questions, really making the whole process even possible in the first place.
Jessica Presley
Nate did an amazing job explaining the process of renting through your company. He was very detailed and gave good feedback to my questions. I highly recommend renting from bay management group
Bonnie Mitchell
Roxie was excellent in helping us get our house serviced with coordinating between the property owner and plumbing company. We really needed service quickly and she did all the coordinating and advocating for our needs.
Regina Palmisano
Roxie has been an amazing property manager. Recently my refrigerator stopped working. Roxie went above and beyond to find a vendor that could come out and fix the refrigerator the same day. She is very prompt on replying to concerns.
Fritz Maurath
Bay Management has been a great management company to rent from. The portal makes it easy to make payments and submit requests. Roxie is always quick to respond and address any of our concerns
Michael Miller
I’d like to thank Bay Property Management, specifically my point of contact person, Angel Martinez, for making sure all of my rental needs were taken care of. Communication is key for me, and Angel has made sure I was informed of any information that I needed. Thank you again Angel!!!!
seansa55
Angel Martinez has done an excellent job as my property manager. He explains things thoroughly from beginning to end. He is very responsive to questions and concerns I may have regarding my property.
Doc Dre
I have had a great experience thus far with My property manager at BMG, communication has been very well handled and the explanation and answers she has provided have been of great quality. I have been renting for about 6 months with BMG and so far everything has been excellent. Thank you Roxanne Cabal for all your help.
Macie Hegwood
Incredible experience with Bay Property Management. I could not recommend their company enough, especially Cody Webster. He has gone above and beyond for us, and made this process seamless and easy.
Rachel Thomson
We have been using Bay Property Management for the past several years. Christian Apaniada has provided very efficient and professional service, making sure that all issues are resolved very promptly. It gives us peace of mind knowing that our property is very capably managed!
Mizz Nisha
My experience so far has been wonderful. My property manager Angel martinez goes above and beyond his job. he's kindhearted, patient, sweet and compassionate and always returns calls or messages in a timely manner. He takes him time explining things to you so that you have a clear understanding of things. So far he is the best property manager I've had with bay management. The management company needs more employees like him. Thank you so much Angel for all that you do. I wish I could give more than 5 stars because you definitely deserve it.
Shreelata rao seshadri
Bay Property Management handles my apartment and I want to particularly thank my agent, Eric Brecka. He is so helpful and efficient - handled the transition to new tenants very smoothly. Thanks Eric!
Celie Atkinson
Bay Property Management has a gem of a property manager. Cody Webster’s willingness to solve issues in a timely manner and prompt communication has made my leasing experience very easy.
Adam
New to the Baltimore area, and let me tell you, I was terrified to even begin to look for a new home. It doesn't help that I have 4 kids and another on the way. In comes Cody Webster and the Bay Management Group to the rescue. Cody couldn't have made it any easier. He was super responsive and personable to all my questions and eager to help my family and I find our new home. He worked diligently around my schedule and bingo bango, we found our new home. Our kids even call him Uncle CoCo lol! If we ever need to relocate or our newfound friends need to find their next home, I'll tell them to get in touch with Uncle CoCo!
Robert Budd
I’ll be the first to say I’m not familiar with this process. My family and I were very nervous moving into a new home but Cody Webster made the process easy and stress free. I truthfully can’t thank him and the team Bay Property Management enough!
nayonna wright
Brittany Lawrence has been phenomenal and understanding about my living circumstances . She made me feel secure and reassured me that she would get the job done and she succeeded at it . She just took over this property a few weeks ago and already is doing a great job. I am really grateful and appreciative.
Yolanda Gayden
Its always a pleasure with BPM. I love the quick turnaround and professionalism I get with Roxie. She responds to every question and really shows she cares in her work and for tenants satisfaction.
Juanita Ellis
Roxanne Cabel has provided excellent service. I really appreciate all that she has done throughout the time my home has been managed by Bay Management. Thank you Roxie!
Allison Chamberlain
Cody Webster was extremely knowledgeable and quick to answer every question I had. He made the rental process as smooth and easy as possible. I can’t recommend him and Bay Management enough!
Diana Vaughan
Bay has managed my single rental property in Southwest Baltimore since July 2016. Getting started with them was easy and I found the gentleman who showed my property to be professional and respectful, always giving me notice before showing it to prospective renters since I was still living in the home. As it turns out, a co-worker ended up renting my home and has been there since July 2016. She has been very pleased with Bay's responsiveness to any service requests, and I have been pleased with their ability to locate affordable contractors for necessary repairs. I have had a few minor repairs and even larger repairs (full replacement of the front porch roof) and they've also found a good deal with a reputable contractor. I receive my rental income on time and with very helpful monthly and end-of-year summaries. Additionally, my property manager Carli Steiner (and the manager before her) is responsive and professional. I highly recommend Bay Management.
Update 4/14/2022: I’ve been with Bay for almost 6 years, now and would still highly recommend their services. Generally, they are responsive and professional, and my tenant continues to be pleased with their management of the property.
8/10/22: I’m selling my property and terminating my contract with Bay. They have been a responsive and trustworthy property management company for the past 6 years and have kept my property in great condition. My most recent property manager, Roxanne Cabal, was professional and responsive. I highly recommend Bay!
Rachel Atkinson
This is our first year with BMG, but we've had an excellent time communicating with Roxie to gain access to rental portals and requesting maintenance.
Chris Whetzel
I have had great experiences with my property manager, Angel. He has been on top of everything whenever I have had an issue or question very quickly.
Maggie Machlan
David Schneider was our leasing agent, and he was incredibly helpful and responsive! He made the whole process exponentially easier.
Faith Noelle
I’ve had a good experience with Bay Management Group. When I first moved here during the early pandemic, they were really flexible with the lease signing and details about the unit. They made the process easy. They are good about sending out reminders for insurance and maintenance and filter tips for units. I’ve especially had a good experience with Christian Apaniada as our property manager, he is really professional, attentive and gets back to requests and messages as soon as possible, same day. He was really helpful with the few issues we have had and they were taken care of in a timely manner that works with our schedule. He has made communication easy and has made living here a good experience by going above and beyond for us. It is much appreciated.
Clinton Ibarra
I recently had some issues with property damage to my rental home in Baltimore that had to be fixed. My property manager Christian Apaniada was extremely helpful getting it resolved. He coordinated between the tenant, the contractor for the repairs, and my insurance company to ensure that the issues were resolved and my coverage was maintained. Very much appreciate his efforts towards a positive resolution and how responsive he was to my many emails!
Ashley Lawrence
I’ve been working with Bay Management since 2017. I have been through four or five mangers. Generally they are great to work with as long as they are just collecting rent. My property has never been vacant for more than two weeks when on the market due to their network. However I find there are issues when maintenance is involved. Communication is poor. My current property manger does not return my calls. He only responds via email or text despite my request to call. I would advise that you get a home warranty in your property as much of their maintenance is overpriced and many times does a subpar job.
Gianna D'Esposito
Grateful for my property manager, Christian at Bay Management Group! Was able to provide a clear path to renting out my property and assisted along the way until it was executed. Communication was great from his end and the team. They dealt with any discrepancies quickly and efficiently and were able to push lease the property within the week it was ready to be on the market. Highly recommend
Catherine Phung
Bay Management has been managing my property since 2019 and they've been so great. I moved out of state for the time being and though time zones do present a small challenge in emergencies, things have always been taken care of promptly. The online portal system is also very easy to navigate and use to pull information.
Chelsea was my first manager and I absolutely loved my experience with her. She was very prompt in responses and providing me with any information/clear explanations I needed. She also seemed to take very good care of my tenants too. Their concerns were always addressed with urgency and I always try to respond with the same urgency.
Unfortunately she left but I am currently with another great manager- Cristina- who is providing the exact same excellent service I was getting with Chelsea. She is almost instantaneous in follow-ups to things that need to be done. Both Chelsea and Christina was/is so nice and patient with requests and questions I have.
TLDR: They've been great at managing my property and I've already referred them to my sister who will also need a property managed.
Sophie Kalandros
Roxie has been my property manager through the duration of my tenants lease and I'm super thankful for that. Putting my primary residence up for rent while I was out of the country was a bit nerve wracking but Roxie has really put my mind at ease and made sure that the routine checks I asked for were completed in their entirity. While I personally found my tenants, from the start there was a great effort to find suitable and reliable individuals for my home and I really appreciated that as a young homeowner.
There was a mix up regarding the property inspection and the smoke/co2 dectectors but Roxie really handled this as I was already out of the country when this was brought to my attention.
Overall, the intake and the process was thorough and any issues were communicated in timely manner.
I will definitely use Bay Management in the future and in particular, request Roxie Cabal as my PM.
Adam Leibowitz
I have been using Bay Management for a few years now to manage multiple rental properties. Peach Mascarinas is my property manager and has been fantastic! Shes dealt with a bunch of tricky issues at the properties, but has worked through them in a timely fashion. Her email response time is also excellent. Bay Management's owner portal is easy to use, and their onboarding/leasing teams have been a pleasure to work with as well.
J. J. Paulsen
I don't write reviews. As a matter of fact, this is the first one I have ever written, but I'm happy to so on behalf of Angel Martinez. He gets 5 stars. I would give him 6 if I could. He has been a pleasure to work with: affable, patient, professional, and eminently helpful. He has helpful me deal with extremely difficult and irascible tenants. He has helped me solve innumerable intractable technical problems with my refrigerator, electrical wiring, microwave, garbage disposal, hot water heater, the list goes on... and all in roughly the same month. I live on the opposite coast from my Baltimore condo, so I relied TOTALLY on Angel and Bay Management. He did not disappoint. In fact, he handled the seemingly-endless travails with amazing good humor. It might be trite to say, but he is aptly name, because he truly was a godsend. Thank you, Angel.
Stivie Gomes
Been working with this company for a short period of time, so far the experience has been great. The property managers do a good job of always being available for any inquiries. My assigned property manager is Christian Apaniada, I highly recommend working with him if you can.
Deangelo Purdie
There have been some growing pains overall with Bay Property Management. But they have corrected these issues and now I look forward to great service from all departments.
*****As far as my 5-stars, I can only contribute the rating to Roxie Cabal as a Property Manager. Past issues have been remediated by Roxie and so far I am satisfied.*****
Bay Property Management, please continue to hone in on improving pain points they way recent issues have been resolved and I will continue to be a happy camper :)
Kate Lee
Roxie, my current property manager, is doing a great job. She’s responsive and efficient, and provides necessary information for me to make decisions. In contrast, it seemed that a previous person assigned to my properties frequently was dropping the ball or expecting me to be much more involved, which was causing me to question what I was paying for in management fees. I’m very happy with Roxie’s work for me.
SAGI Properties LLC
My company has been working with Bay Property Management Group for almost 3 years. We have had a great experience with them. Their Property Managers are always responsive and courteous. Christian Apaniada is our current Property Manager. He is an example of excellence in customer service. I highly recommend Christian and BMG for managing your real state properties.
Allison Adams
I have a had a pleasant experience working with Bay Property Management group. Roxie has been our property manager has been excellent thus so far! I have only recently been renting for less than a year through this company but I have found that they are timely with responding and processing maintenance requests within a decent amount of time. I look forward to continue working with them throughout the remainder of this year.
TT.Kitchen_ Ready!Set!Eat!
The property manager name below she has been a tremendous help in resolving any issue that I may have had or Having. She is very communicative. Out of all the other property managers she has been the only one that has been very attentive to any issues I may have had. She’s very thoughtful and compassionate I greatly appreciate all that she has done in this time frame that I have been dealing with her. She is a awesome property manager and anyone that works with her in my book is in great hands. I’ll give her 10 stars she’s excellent respectful, kind, and caring. Good luck best wishes. Latonya Brunson
Eijie Araja
Property Manager
Bay Mgmt Group
Leonardo Ugalde
I found, inquired and signed my rental agreement from Bay Management Group all while living in Chicago. My leasing agent, Eric Brecka even sent me pictures and measurements so I could gauge to see if my furniture would fit. I’m usually leery of renting from a property management group because they seem to nickel and dime everything, but I’m hopeful that this will be a better experience. I’ll update once I move out.
Latonya ausby
I been with Bay Management since 2018 the company are really good. My property I'm at now my property manager name is Roxanne Cabel she is really good she responds to all my needs and she gets the job done. I wish I can give her 100 stars she is definitely worth it. Thanks for being my property manager.
Javonni Al-Amin
I have been renting a Bay Management property for almost a year now and the experience has been great! My property manager Roxie Cabal has been super responsive and so helpful. If you’re looking for a streamlined and professional rental experience, look no further, and maybe you’ll be lucky enough to work with Roxie!
Pip The Beach Cat
We first spoke to this company months ago, and while we just got our place ready to list, what I’ve enjoyed is that even before we were a signed client, Andrew reached out weekly to check if we had any questions. Anytime I did, he would answer them immediately. I really think those weekly checkins are important and has made us want to invest more in rental properties in the Baltimore area (as opposed to where we live in Ocean City) knowing there’s someone that is there to help us. Just above and beyond efficiency and service so far.
hussein sleiman
Sharon Cail with BMG was an absolute pleasure to work she made it easy to move in and was just the sweetest woman!
Rebekah Brown
Phoebe Fulgencio was a great property manager! She was readily available whenever we had questions or requests and always made sure to get back to us in a timely manner. It was a pleasure working with her.
James Hammond
Had a great experience with Eric Brecka as my leasing agent. He was very responsive and made the whole process painless and easy. Would highly recommend him and BMG.
logan heyer
We have really enjoyed our time with Bay Management Group over the last 2+ years. Our property manager Eijie Araja is reliable, timely, and always provides a great customer experience. We are lucky to have her working to support our lease. Highly recommend Bay Management Group!!
dawit teshome
This is my first property with the company, and the team has been nothing but supportive and transparent since day one.
@Eric Brecka - kudos to you for the follow up and prompt response. It's staff member like you that make me think that I've found the right management company. Keep up the good work!
Thank you all!
Sophia Shahverdian
I have enjoyed living in my Bay Management Group property for 2 years. My property manager is easy to work with and the online portal makes submitting maintenance requests and paying rent very easy.
John Byers
I wanted to give a shout out to my property manager Angel for his great work. He has been very helpful turning my property over and getting it ready for new tenants. There was lots of work to be done and he handled it seamlessly
Jeannie Taylor
I was in a terrible situation at my house. I had a back up in basement bathroom I called Angel Martinez my property manager right away. I was in dire straits and needed a Plummer asap. Angel was on the case immediately and he got me a Plummer in a short amount of time. Great job Angel M. and DJ the Plummer very professional. I can breathe again😊😊😊😊😊😊😊
Josie Martin
I had a great experience with Bay Property Management. David Rosenfeld, who I worked with, was very responsive and proactive about getting me the information I needed. He was helpful and friendly and I'd recommend him to anyone! Thanks David!
Giorgia Pino
I worked with David Schneider at Bay Property Management Group and have only the best things to say about him. He was very informative, helpful, and patient with me throughout the whole process. His communication was on point, answering all my questions very quickly and going above and beyond with assistance as I went through the process of finding a new place in Baltimore. I highly recommend David at BPM Group!
Kolbi Stahl
David was incredibly helpful, timely and over communicative. Any question we could have had was answered before we even had the chance to think of it. He and Bay Management have made our cross country move seamless and easy. We are beyond thankful for their service.
Alayna Millward
Nate was extremely helpful with helping us look for a new home and making sure to point us in the right direction! He was very responsive and passionate about what he does!.
Ha Le
I am pleased with the services provided by Bay Property Management. My current property manager, Roxie Cabal is very professional, responsive, and supportive!
Danielle Johnson
Nate B. is an awesome agent! I had an after hours emergency, and as I was calling every BayMgmt number I had, Nate was the first to answer and help me immediately! It was such a relief working with him! I appreciate his help!
Justin Olsen
Great experience so far! Roxie is a great property manager that is very responsive and on top of all maintenance requests as they arise.
Bobby Mcdaniel
Me Bobby McDaniel has been a tenant of Bay Management for a while been very happy with my services they always addressed the problem my contact person Roxie Cabal very pleasant and helpful for what ever my situation is and would recommend her to manage my property because she's a very good people person and they are hard to find these days thanks 😊 again Bobby McDaniel
Lauren Reives
Christian Apaniada was very helpful and thorough with assisting me with listing my home and finding good tenants. He made it an easy process.
Morris Thomas
Christian Apaniada is my property manager and he is kind, responsive, and solution oriented. I am having a good experience with Bay Property Management.
Allison Miller
Highly recommend Bay Property Management Group. Cody Webster was very professional and provided top notch service.
elise marina
I had great experience with them Bridget was great. I loved my place but had to find bigger place. I would definitely go to them again if something came in a year.
Philip Millward
I had a great conversation with Nate today. He was very helpful on explaining the process needed to be taken to rent through your company. I greatly appreciated his knowledge and time
Daniel Weber
Really awesome management company. Super responsive managers who really take the time to help you out with whatever problems you’re having. Shoutout to Roxie for being a fantastic PM!
deborah jackson
I've had many property managers while living here but Eijie Araja is by far the best one I had. She is very professional and responds fast to messages. I love how professional and kind she is. She always get back to me and shows the up most respect .I really appreciate the fact that she cares about the situations or problems we may be having at the property.Always pleasant and I can only hope she will be my property manager for as long as I live here.
Shawanda Alston
Thank you Mr. Nathan Barron, Though my move situation was a bit stressful you literally we’re the reason I didn’t go elsewhere from start to finish Mr.Barron was very actively informative trust me I’m not being paid to say this but Nathan Barron is your go to agent @BMG IM very happy with Mr. Barron style of getting things done and I absolutely will work with him again
thanks again Mr. Barron you were awesome my situation was a bit stressful but Mr Nathan Barron was very kind and was completely transparent he kept me updated on all aspects I couldn’t be more pleased thanks again
Robin Anderson
Since the homeowner that I'm renting from switched management companies my experience has been bitter sweet. I say that because in the beginning I wasn't informed properly of the switch no letter, email nothing, only a text a few weeks prior of the change by the former company not to send my next rent payment to them. So there where a couple of small glitches and adjustments. However Roxie Cabal has been very professional and helpful throughout the entire process, for that I am truly grateful thank you....but I still don't appreciate the $9 portal payment fee. Overall I can say I'm pleased thus far
Jean nicolas
I've been with BMG since 2016. They've been very professional in making sure my properties are compliant and tenant issues are addressed. My Property Manager, Peach, is awesome and is effective in communicating issues as they arise. In a business that is very much a personal my tenants as well as myself are very pleased with her 🙏🏽🙂 …
Danny D
Roxie Cabal at BMG is the best property manager I've ever had. This is the right person for the job, great professional, fast communication and quick problem solver, she never let me down. Highly recommended. Will definitely use again!!!
Denisse Franco
Angel became my new property manager 2 weeks ago and within a week he resolve an ongoing issue with my dishwasher. He is knowledgeable and I could immediately tell that he knows his stuff. Great follow-up and professionalism. Thank you.
Richard Gustatus
Angel started working on my account a few weeks ago and he has been great jumping right into my property problem. Very easy to talk to and always there when I called him. He was ready to work with me and help solve any problems I had. I know he is going to be a great addition the Bay Management Group.
heather kinali
Nate was very flexible with quick responses, thorough, and good at explaining the rental process. I highly recommend renting with him in the future !
Ekaterina T.
I am really happy with attention to details that Roxie Cabel provided to me during my lease. She was very attentive to details and respond to every email that I have sent. She also provided necessary support every time I had any issue with the house. She is really good at what she does. I am glad she was my property manager.
Mary Herndon
I have been renting from Bay Management Group LLC since February 2020. My overall experience has been pleasant. My property is very nice, updated and clean and in a great location. Maintenance is very responsive and will come out to complete work orders in a timely fashion. My property manager Harvey Malla is very responsive and communicates well with me. He gets the job done each and every time! I'm very pleased with this company and hope to do continued business with them.
Sydney Wilcenski
Bay Management has a lot of flaws, but Eijie Villanueva is not one of them! She was lovely to work with and worked hard to help me. I really appreciate her work and it has helped me greatly!! Her work definitely deserves all 5 stars, but because she is not the only part of bay property management group, I have to give them a 3.
Michelle
We have been using BMG to manage our rental properties for 6 years now, our current property manager, Peach, has been great with us. She's very professional, friendly, and always responsive. She communicates, I follows up, and she will ask her supervisor for suggestions for anything she doesn't know.
Steven Jones
I have nothing but good things to say about my experiences with Bay Property Management and more specifically the current property manager. Eijie. I have always received great communication and assistance whenever I have needed it. I am also appreciative in regards to patience and communication with late payments which I have had to do recently with some personal issues. It has been a great experience renting from Bay Property and I plan on continuing my relationship with them for many years to come.
Steve S
Cesar Escobar
I normally don’t do reviews. But Angel has been great. I must admit , I was a bit apprehensive since he was new. But after I started working with him I found out he had been a property manager for more than 2 years in Florida. I am impressed on how he grabs our issues by the horns and get handles them with such ease . Thanks Angel, I wish you much success. And thank you Bay Management for always being there for us.
Greggory Whitcomb
Bay Property Management is second to none. Can’t thank Cody Webster enough for his help along the way, a true professional.
Cameron Freedom Fence
Nate was nothing but helpful. Nate made this experience easy and worked so hard for us. Great agent and will be getting referrals from me in the future.
Aubrey Tingler
We have had a great experience with BMG and our property manager Phoebe Fulgencio. She is prompt and professional in her response to all of our maintenance requests and any issues we have the the apartment. Since we live in an older building (like many in Baltimore) the space is not issue free, but Phoebe always ensures things are taken care of while causing minimal disruption to our day to day life. Would definitely rent from this company again and think Phoebe is a first class professional at what she does.
June Bug
I have been a customer of Bay Property Management for 4 years. My Roomate and I love working with Roxie Cabie. If you ever have a question or a concern, the response is Immediate. I would highly recommend you find place your rental with them or find your next rental through them. 😀 …
Jacob Myers
Eijie has been very helpful during our lease renewal process, answering all questions promptly and serving as a productive liaison between us and the owner. She was very responsive and helpful throughout our first term as well with any concerns about the property that I presented.
C. R. W
Came recommended via word of mouth from a neighbor, and now I see why. Christian Apaniada has been proactive and responsive. My wife and I were on the fence about renting out our house, but professionals like Christian have earned our trust.
Nataliya D
Nate was very kind and professional on trying to help us rent. He responded very quickly. Would definitely recommend
Amy Greer
Nate was friendly, responsive, thorough, and helpful. He made the process of moving to Baltimore from out of town as easy as it could be.
Chris Mckneely
We recently hired Bay Property Management Group to manage our rental house in Towson. We were assigned Christian Apaniada as our property manager. Christian has been great to work with so far. He is extremely responsive, and has kept us informed throughout the process of getting our property listed and the new tenants on board. We are very happy we made the decision to go with Bay Property Mgmt!
James Rowe
I have been with Bay Management close to 6 years and have no intentions of leaving anytime soon. It hasn't always been smooth, renting property to the general public doesn't allow for that but what I can say is Bay Management addresses the day to day issues as best as possible. My current account rep is wonderful, her name is Ms. Eijie Araja, I can't say enough positive things about her, she is attentive to my requests, she quickly gets me an answer even if its not what I want to hear, I put a high value on responsiveness. When the tenant was unable to pay the rent for several months and I mentioned the Baltimore city tenant resources she immediately took action and thanks to Eijie and Bay Management the city is paying up the back rent. Navigating the ebbs and flows of the property renting industry requires a team effort, it's very difficult to manage this successfully alone, Eijie manages my property and my stress incredibly well! Thank you Bay Management Group.
Priceless 314
I love renting from Bay Management. In my honest opinion, my property manager Chelsea has made my experience and exceptional one. She's prompt, thorough, understanding and resourceful. Whenever there is a maintenance issue the problem gets fixed fast!!. Even the custodial workers are polite amd informative. If I wanted to move to a different location I would definitely stick with this company!!! Thanks Bay Management for EVERYTHING!!
Marleny Mont
Working with Bay Management has taken away much of the daily stresses of managing a rental property. I am also super grateful to my property manager Ron Ronquillo who has made our experience truly exceptional. He has always been prompt with all of our questions, concerns and inquiries. Even with my busy schedule he always makes times to inform me of all the pressing issues that need to be handled. Thanks Bay Management and thank you Ron!
Kristi Windham
Being a long time client of Bay Management Group (BMG), the professionalism and attentiveness of both Roxie C. and Peach M. is superb and unmatched!!!…You both always take such great care to resolve issues in a timely and efficient manner. And, BMG is so lucky to have both of you…Why, because you are the best!! 😁 …
Dana Jones
Mr. Ed was great…professional and efficient. I am very satisfied with the work he has done today…looking forward to the completed work to come
Derek Wilborn
For over three years I have had the pleasure of working with Christian Apaniada from Bay Management. Christian is responsive, knowledgeable and my interaction with him has been enjoyable. If you are looking for quality service. I would definitely recommend Bay Management Group!
Caitlin Terry
We have been with Bay management for about a year now, specifically with Eijie Araja. Eijie has been an amazing help since the day we moved in. She is very sweet and always so pleasant to speak with. She is quick to answer emails and quick to help put in any work orders for repairs we need. We definitely appreciate all she does for us and highly recommend her for others!!
Jah Del
I have been a Tenant of Bay Management since 2018 and, I love them! Even though I have had issues with covid and the problems that came along with it, my property manager Eijie never hesitates to reach out professionally to see if there is anything she or the owner can do for me... it's been a real joy to have! Even when I need work done to my home, they handle it immediately! I give them 5 stars because they really do deserve it. Thank you!!
#ImARealTenant 😁
Mariah Rose
Cabal Roxanne is really helpful and a fast responder to any questions or maintenance issues that I have, she’s kind I appreciate that she’s made the whole experience effortless.
James Whipp
It has been a pleasure working with my property manager at Bay. Eijie has been responsive to all of my questions and my tenants enjoy working with her, too. Eijie and Bay Property Mngt. have served me well, as I don't have the time to manage my small number of properties. I have no worries since I'm working with a great team.
Andreea Rawlings
I'm a property owner and BMG manages my rowhome. Been with BMG for about 4 years. Val is my current property manager and he does a fantastic job. He's very responsive and on top of maintenance requests, so I can trust that whatever needs done will get done in a timely fashion. Highly recommend BMG if you need a property manager
Ashley Hasslinger
Harvey Malla is our property manager. He is very responsive and provides timely updates, and provides options when needed. It has been great working with bay management group for my rental property, and gives me one less thing to worry about.
michelle gienow
overall very positive experience with this company. The one less than perfect area is that communication around maintenance requests could be better.
amya Roblox
I love working with Bay Management they are always available when I need them 😊 shot out to Roxie for making sure all my needs are taken care of in a timely matter 😊 she is the best property manager ever
Thank you
From Alise
Jacqui Brown
Had a great experience securing a new place with Bay Management Group! Eric was very communicative and responsive.
Nathan Majcher
It has been a good experience so far. Communication has been good and we have not experienced any issues with BMG. Additionally, Roxanne Cabal is our property manager and she has been great, and we highly recommend her for future tenants!
Patricia F
We have been with Bay Management for a few months now as our property manager, and they are amazing. The communication is above and beyond, so much so that when a friend relocated out of the country I immediately recommended Bay Management to act as their property manager. They went with them and have also had nothing but a wonderful experience so far.
They got our multi family property rented within a reasonable time and were very good about keeping us updated on the search for the right tenants. 100% happy with all that they have done so far. Shout out to Taylor Kirsch for always being so responsive and pleasant to communicate with.
In case you haven't noticed the theme- it's great communication! They aren't the cheapest, but their prices are competitive when you take into account the work they do. We have dealt with a few property management companies. We have definitely used cheaper outfits, but we have never used anyone better.
Trevor Morgen-Westrick
David Schneider was super responsive, professional and did a great job overall. Extremely happy with his service.
gerard skinner
Thanks Roxie for a job well done. You have made managing my property over the past year a breeze.
Joseph Kayser
We have been with Bay Property Management for a few years now and they have been nothing short of amazing. From working hard to get my rental in shape, finding renters, and taking care of repairs, they have been thorough and always communicating every step of the way. Harvey Malla has been phenomenal as a property manager, he is constantly working to ensure that everything is handled quickly and efficiently and that we receive the best prices for jobs that need to be completed. He treats our rental property as if it were his own home and we absolutely love working with him!!!
Rebecca Waring
As a first time landlord, I’m so glad I hired Bay Management. They’ve taken all the worry out of the process. They found great tenants and handled all the details. Roxie Cabal has been very responsive and I am very happy with the service.
Isabelle Micaela Garcia
I lived in an apartment managed on North Calvert Street in Baltimore City managed by Bay Property Group for over two years, and I had an amazing experience. I worked primarily with Bridget, Nate, and Lauren at the N. Calvert St. office, and they ensured that I had everything I needed as a tenant. Requests for maintenance and repairs were handled quickly and professionally. They maintained regular, steady and professional communications with everyone, and were very responsive. I had to end my lease early, as I had bought a house, and they did everything they could to help me find someone to replace my lease. Bridget, in particular, runs a very organized ship, and works hard to ensure each "t" is crossed, but will still find time to chat if you have a chance to stop by the office. Lauren, too, is wonderful - she is cheerful, professional, and very responsive to any concerns. I give the North Calvert Street office 5 stars out of 5 for their professionalism, courtesy, and responsiveness!
John Harris
Roxie has been absolutely fantastic to work with. She helped make the leasing process as seamless as possible with refreshingly hasty communication and detailed information on anything requested.
Liz J
I cannot say enough good things about the team at Bay Management Group. They have managed my property for the past five years (approximately). They have treated me extremely well, very responsive, pleasant, flexible when needed and always on time. I have zero complaints!!! I feel assured that they treat tenants as well as they treat us landlords because of their quick response to any issues that come up with my property. I worked with Kelly for the first few years and now I am working with Taylor - both absolutely AWESOME!!!
Helena D
Roxy Cabal is my new property manager. She’s been very helpful for any concerns or question of mine. We appreciate her.
Lalita Nelms
Bay Management has been managing my property since late 2015 and I am very satisfied with their service. My current property manager, Christian Apaniada, is always prompt in responding to my calls and emails and when issues arise (as they inevitably do) I can count on him for a quick resolution. It is a relief to know that I have a property management company that will really partner with me to care for my property.
Juan Pablo Gomez
They do a great job with managing our properties, never have to worry about a thing, and they are very pleasant to deal with. Our previous and now current property manager, Val de la Cruz, are great to work with
Tiffany Chavis
I started working with this company after I had issues with my previous property management company. It has been night and day. Everyone I have worked with has been great. Roxie has especially been accommodating is is quick to respond to my questions. At this point, the service could not be better.
Oyin Ade
I’ve had a good experience with BMG so far! I’ve been working with Christian Apaniada as property manager. He stays on top of things and always keeps me in the loop. All the tenants BMG has secured are always on time with their rent payments, etc. I’m glad to have them as my property management company. I recently added a second property for that reason and Christian has been doing a good job of getting the property ready for renting.
Mike M
It's was great having Eijie as my Property Manager. Her professionalism and prompt responses to maintenance requests and other inquiries are appreciated.
Matt J
I'd like to commend Christian A. for staying on top of getting an appliance at my rental property repaired. Christian continued to be the go between me and the servicing company, making sure the repairs were completed swiftly. This made the ordeal less stressful for me as an owner and I'm sure the tenant is grateful. Way to manage on this one!
Sherrie Bishop
They were really friendly and they took my housing voucher and did their best to get me in something that was suitable for me and my tastes and needs. They were not successful in getting me into anything however because the landlord was refused to accept an offer from housing. They contacted me immediately to return my deposit. Overall they were very professional and thorough.
Darlene Thrift
My property management is Eijie Araja she's the best one ve had yet since living at my address. She understanding concerned about my home maintenance always try to get it took care of. She needs a raise too.
Hamza Malik
Angel Martinez has been amazing, super easy process and great communication! Thank you for taking care of our home!
Caroline Tobin
We have not run in to any issues with BPM yet. Roxie Cabal is our property manager and responds with the quickness to any of our inquiries. I have delt with my fair share of property management groups and so far this one is among the best. Thank you Roxie!!
Demetria Barrett
My experience with Bay Property Management Group has been wonderful due to excellent customer service provided by Roxie Cabal. She is professional, efficient and friendly.
Darbie Franke
My husband and I recently moved to a new home to better fit our growing family. We loved our 1st home together and did not want to sell it. So we decided to rent out the home and reached out to Bay Management for help. We spoke with Andrew who walked us through the whole process over the phone and then came out the next day to look over the home and answer any other questions we had. He took his time making sure we were comfortable with everything and explained each law and requirements for being a landlord. We had planned to meet with a few other companies, but after the level of service Andrew gave us we were sold! Interesting fact, none of the other companies even ended up calling us back, guess they don’t need the business. The whole process was handled by Bay’s amazing team. We had a dedicated leasing agent who gave us a detailed update every week until we had tenants. Our property manager is amazing too, she always gets back to us same day with any questions we have. All told from the time we 1st called to the time we got tenants moved into our home, it was only about 3 weeks! We really would suggest Bay Management being your 1st and only call for property management.
Cristin Guinan-Wiley
Christian Apaniada Has been a great manager for my house in Baltimore. Fantastic communication.
tsedash zewdie
I had Bay Management Group manage my property in Baltimore for a while. We severed our relationship because of: (1) a very difficult tenant who worked as a clerk in the Baltimore City court system that used her knowledge of the inner workings of the court system and lived for free for nine months, (2) an inexperience but not malice of a young property manger, (3) my own fault of not following up what was going on. Despite everything, Bay Management Group is the best in the business. They are honest and did things perfectly well and in a timely fashion. Chelsea, who initially managed my property, is a gem. She was very knowledgeable, very accessible and polite, and I hope she is still there. I recommend this company without any reservation. I am writing this review long after they stopped their services, because I feel obliged to express my feelings about the company who deserve praise but nothing else.
Matthew Ruth
I'm new to having a property to manage, and its early so thing could always change, but Christian Apaniada has been very helpful as my property manager thus far. Everything has been fairly smooth to date both with the firm and with Christian
Mike Bauer
My agent Nate Barron was knowledgeable, professional, and available… I recommend using this leasing group
brama konate
Great company to work with..
Angel Martinez is very professional ..
He’s accessible and always far and beyond for the customer satisfaction..
He’s doing a great job with 1200 Saint Paul street..
TaWanda Eason-Evans
I've been a renter with Management Company for over 7 yrs and I had many issues that needed resolving. I felt that they just patched things up to keep the tenant quiet not really putting any real effort in the work. Then they hired Garrett! He is so professional courteous, and does great work. He takes his time to make sure the issue is resolved. He gets to the bottom of everything. He takes his time is efficient and always on time to his appointments. He doesn't look at us as just renters but as people. He takes pride in all of his work and I truly appreciate the work he has done in my home. They should definitely hire more individuals like him who love what they do and strive for customer satisfaction. Garrett will take Bay Management a long way.
Ashlea Novalis
I have been renting with Bay Management for nearly two years and have had a wonderful experience. Any maintenance requests I have made have been handled professionally and in a timely manner. Naomi Alfred, my property manager, has quickly and effectively communicated with my former roommate and me anytime we have had an issue. Her prompt attention and professional attitude have given me peace of mind and have made me feel like my concerns matter and will be treated as top priority. Overall, I have enjoyed my time as a tenant with Bay Management and would recommend them to anyone looking for a leasing company providing friendly and professional service.
Sona D
I have a good experience bay property management with a help of Roxie Cabal she really help me anytime I have problem I just need to text her or call her she answer.
Julie Ideh
Christian has been very responsive and helpful in managing our property in Baltimore. I believe he worked hard to support both the tenant and the owner's needs.
D Shields
I am very grateful to have selected Bay Property Management to mange my rental property. My property manager, Sinta Canonigo, has been superior in addressing all my property needs and handling unanticipated issues that have arisen. I am extremely happy with Bay Property Management”s service. Under their care, I feel like a valued client and I highly recommend them to any property owner seeking a 5 star company to manage their properties.
Stacy Freeman
The company does a good job taking care of maintenance request. My property manager Angel Martinez has been exceptional handling my requests.
alie collins
Nina is very helpful and responsive to emails. We have had a few issues since moving in and since she has become our property manager, things have been handled faster and in a timely professional manner.
I actually wanted to come back and reiterate how wonderful and responsive Nina has been. We have had somewhat of a personal issue in our home, and no matter what the question Nina has always been so responsive. She has always taken the time to answer my questions (whether text, email or phone call) and never has left me questioning what she meant. She really has been the most helpful property manager I have ever had.
Joaquin Brown
My current property manager is Kelly S. I’ve worked with her for over a year now in the management of my property. She has been tremendously helpful in resolving many issues related to owning property as well as making sure my property is well maintained and my tenet’s are taken care of. Bay management in general has been a good company to work for from a landlord’s perspective because they keep me informed of everything that’s going on with my property and advocate for me as needed. I highly recommend if you have property in the Baltimore Area that you give them a look.
Darcie Draudt
I've lived in several states, and have worked with a few different rental management companies. Bay Management has been one of the most responsive and helpful companies with which I've worked. Naomi (my property manager) and Andrew (my leasing agent) were wonderful. Moving from DC to Baltimore, I was still getting the lay of the land in Baltimore but Andrew responded to my inquiries promptly and thoroughly. Naomi has been an excellent property manager, responding to my questions and lease extension in a positive manner. They also have been great about responding to maintenance requests, often within the week if not the next day (for urgent matters). I'd highly recommend working with them!
Kimberly Graham
John Garbieri is awesome! We had a weekend emergency with our hot water heater. John made sure that he kept us updated throughout the process, followed up when the plumber made the repair and then the following day to make sure everything was working well. I haven’t had this level of customer service in a tremendously long time. It was so refreshing. Thanks Bay Management for choosing such an awesome staff member.
Jacqueline Farley -DJS-
I am so very pleased and satisfied with the service that I received from my agent, Roxanne Cabal.
She is very professional, intelligent, caring and always there to serve her clients. I do recommend and refer her to other clients.
Maddi Schul
My experience with Bay Management Group was very easy and stress free. I worked with Sean Donohue who was very responsive and made signing a lease and viewing the property very easy to do virtually (especially during the stay-at-home order in Baltimore). I would highly recommend Sean and Bay Management Group for helping you find your new apartment.
Alice Groves
I met the newest four-legged love of my life and just had to file for adoption. The process was fast and everything was pending on the permission from my landlord. Val was on it right away and made all the calls and emails necessary. Within hours he got back to me and I was able to finalize the process just in time to get first in line. We now have a super sweet fur baby in our house and couldn't be happier! Thanks Val!!!!
Mist Toler
I moved into this unit over and a year ago and shortly after BGM had taken over the property. Roxi was assigned as the unit manager and I have had the best experience with her. Flawless execution of handling issues, excellent professional and communication skills when handling my issues. Thank you Roxi for your kindness and hardworking.
Mist and Latal
Drew Miller
Working with Bay Property Management has been a wonderful experience. Sean was amazing to work with! He is a wonderful representation of the company and showed true passion in his work. He was very generous, personal, adamant and knowledgeable to every question I had. I will recommend anyone/everyone to him and the group! I’m looking forward to be living in place with such great staff to be connected with.
Katie Kaspar
Roxie Cabal was very helpful and responsive. We are thankful for her assistance while we have been renting through Bay Management.
Helen Vonderheide
Abbie Sides was my leasing agent and she is amazing. I have never worked with such a responsive and thorough professional. I also absolutely love my new home. I highly recommend Bay Property Management Group.
Juliet Mize
I've used Bay Management to manage my property for 3+ years. My property manager, Taylor Kirsch, has been great--she's very responsive and always kind and professional. At one time, my property required some repairs, and the contractor even mentioned that the Bay Management team was easy to work with. I have peace of mind knowing my property is in good hands.
Tasha Taylor
I’ve been in recent contact with Bay Property Management. I must say the communication is very prompt and professional. What I didn’t like was one of the places I went to view a couple of days ago was filthy. Clumps of what appeared to be dog hair was all over the unit, and there were no actual steps leading up to the entry way. There’s no way that place should have be shown in that state.
Just now I waited around for an hour after an appointment to view another property just to be told that the property was rented earlier. Although the person who was to give me the tour was apologetic, that still is my time. I may give this company another chance but I’m not sure.
women heartspeak
Ron Ronquillo was my final Property Manager for my rental property. He is the best. Ask for Ron Ronquillo if you need a Property Manager at Bay Management. He's professional, pleasant, responsive, epitome of customer service and more. He truly cares about his clients. He's a problem solve and resourceful He thinks quick in the toughest of situations and brings you at ease with his answers. He knows what he's doing in this Property Management industry. I'm so glad BMG gave me Ron for my property. Thank you Ron for your hard work and dedication. You Rock!
Christina Harrington
As a Realtor, working with Angela Shelton at Bay Property Management Group has always been a pleasure as her dedication and responsiveness has lead to both satisfied landlords and tenants. I am always pleased to come across one of Bay Property Management Group's rental properties to share with my clients during their search as I know Angela's promptness throughout the application process up through signing of the lease will be handled with the utmost promptness and professionalism. Her level of care and follow through sets a high standard for the property managment industry and is reflected in her ability to work within her network to lease properties quickly.
Madeline Coxson
I am writing to give Mr. John Garbieri a five-star review for his assistance to me during an emergency. Mr. Garbieri exhibits the epitome of professionalism, along with a genuine and sincere concern for the clients' situation. He is not only good at his job, but is also a most personable human being. He is diligent in getting tenants the help that they need, and will not quit until he is successful in doing so. Bay Property Management Group is very fortunate to have him as an employee and should make every effort to get more like him. Thank you, John, for always being of immeasurable assistance to me and others. God bless you.
tobias v
We couldn't be happier with Bay Management Group. They are doing such an awesome job since we moved overseas to make sure that our house doesn't burn down, that we receive our rent payments in a timely manner and that the tenants could get the local support they need when they run into any maintenance issues at our home. BMG is able to get every issue taken care of right away at a reasonable price and without much of input from us. We feel very safe and confident that our rental property is very well taken care of and that we don't have to worry about anything.
Katie Waksmunski
Extremely pleased with my experience with Bay Management Group. I had been working with Andrew F. and his customer service skills and professionalism are on point. I told him what I was looking for in a new home and he found numerous suitable places all within my budget. I’ve just recently moved into my new place so I haven’t run into any issues, but I have peace of mind knowing that if something goes wrong, they provide maintenance and have someone available 24/7 for emergencies. 10/10 will recommend Andrew and Bay Management Group to any friends and family looking for a rental property!
Stephanie Johnston
Cannot say enough great things about Bay Management Group. We had a bit of a rough start at first, but over the years they have been life savers. Chelsea Lewis has been my go to when I have questions or need assistance. She’s awesome to work with! If you’re looking for a reliable property management company, this is the one!
Marc Cashin
This 5 star review is 100% for Kristin Gregg as a property manager and unfortunately, not for BMG itself. She is literally the best person I've ever dealt with when it came to managing my rental property. She is so responsive, extremely friendly, and attentive to the point where most issues were handled even before I knew there was a problem. I hope Bay Management actually reads this because we had a lot of issues with prior property managers at this company and until Kristin came along, we didn't really feel like we were well represented. She is 100% the reason we stayed with BMG and if you do use them, make sure you personally request Kristin. You will be well taken care of.
Betty Loafmann
When someone invaded my checking account, I had to cancel it. Unfortunately this happened at the same time that my rent payment was due. I was lost about how to straighten all this out. I called Val and he helped my reinstate my automatic payments with the new account and then contacted the owners to explain why my payment was late. They understood and so everything is all settled to everyone's satisfaction. It is good to know that if i run into problems I can turn to Val for help
Felipe vasquez
The best property management we could ask for. Staff is friendly and professional. They are quick to answer any questions via phone or email and were able to find a great tenant within a few weeks. Basically every step of the renting process with Bay Management Group has been a breeze. Quite impressed and definitely recommended them to a few of my coworkers. Thanks guys.
Delshaun Lloyd
I worked with bay management for 1 year. During that time i’ve worked with 2 different property managers. Overall bay management is okay to work with. However I’ve had a few issues that in my opinion could have been handled with more urgency. also there was a few misunderstandings due to a lack of communication.
Brian Boughner
I rented recently from Bay Management Group and I had a wonderful experience. The company was very easy to deal with and very responsive to any questions or issues that I had. The townhouse that I rented was inspected thoroughly and was very clean. Also, I had all new appliances! My property manager, Naomi A. was especially helpful. She answered all questions promptly. I would highly recommend Bay Management for your rental needs.
Wanda P. Crudup
I have been renting from Bay Management Group for over 4 years. The entire experience is awesome. The manager Colleen is the best. She responds to your needs fast and efficient. All maintenance request are processed fast and efficient as well. If you are looking to rent a property or are a home owner looking to have a company manage your property - - I highly recommend Bay Management Group. They truly put your needs first!!!!
Salma Mansour
I have been working with Kelly Stinson as my property manager from Bay Property Management Group for a few years now. I was with another company in the past, when things went south and there were many issues including communication, property damage, etc. Thankfully, Kelly took charge and got everything squared away for me! She has been on top of the property details, timely communication, explains and responds to any question I have. This is of the highest importance to me as I am on the other coast and need someone to be present on my behalf. Bay Management definitely delivers great service on all fronts including billing, tenant search, marketing, communication, home improvement and management.
Mayhew Truitt
They aren’t perfect but Allena Largo takes on tasks with grace and compassion and she makes things so much better. My apartment at Genesis has had a few issues that have been upsetting but the maintenance team and Allena take things on despite how frustrated I am when I call. The maintenance team is friendly, responsive and professional.
Lalo Shrenger
Ron Ronquillo was fantastic to work with and always very polite and informative to any questions I had. Cody Webster was also a fantastic agent to work with, he had a lot of useful suggestions to help with my property. Look forward to work with yall again.
Kristen Velez Webb
Our Property Manager, Harvey Malla, has been of great service! Our tenant had not paid a dime since OCT 2020 due to COVID, unemployment, etc. We were concerned that we would never be reimbursed. Harvey came in as our new Property Manager and solved the issue, facilitating government tenant assistance. Thanks for everything, Harvey!
kristen abbott
I've been renting in Baltimore City for about 5 years now - through multiple property managers - and Bay Management has been the best out of them all. The staff has always been responsive and professional, which is hard to find in a property manager these days. Also, the few maintenance issues that I've had were always fixed in a timely manner with quality work. If you're looking to rent in Baltimore, definitely give Bay Management a call!
Lindsay M. Gardner
My family lived in a property for a little over 2 years that was managed by Bay Management and we had a great experience. The staff and maintenance staff was extremely helpful and responsive. The very few amount of issues we had were handled in a timely manner and with care. We encountered a few problems while moving out and our property manager Naomi Alfred was extremely patient and willing to work with us. It really eased a lot of stress with our move-out. She quickly responded to our calls and emails and was very helpful. I highly recommend Bay Management and Naomi!
Rudolph Betz
Everyone at Bay Property Management Group was fantastic right from jump street especially Christian Apaniada my current manager. I would recommend Christian and Bay Property Management to anyone who wants a professional, and complete management team.
ldk3383
As a new graduate student in Baltimore 2 years ago I needed to find a safe and nice apartment to make my commute to school more manageable. Not being from the city, the thought of finding something both affordable and comfortable was a stressful proposition. Luckily a friend who lived in the city for several years had a recommendation that proved to be my saving grace. She had been renting from Bay Management and spoke highly of their service. I was able to locate a vacant apartment in the Sail Cloth Factory by the University and have been happily there ever since. The convenience of their online portal makes both paying my rent and handling maintenance issues a breeze. I have had a few maintenance needs including an issue with my heating system failing on a cold night. I was able to contact the on call manager easily and a repairman was on site in a timely manner. He was able to repair the problem quickly without issue. Both the manager and the repairman were extremely polite and responsive. My overall experience with Bay Management has been extremely positive and I would highly recommend them to others looking for a rental company in the city or surrounding areas.
Neal Luisi
I have experienced nothing but excellent service from Bay Management. Chelsea is outstanding in her ability to make sure that our needs are taking care of in a timely and professional manner. She always follows up after repairs are made. A huge shout-out to Garrett who is an incredible maintenance worker! He always does an amazing job and thoroughly makes repairs until the problem looks as good as new, if not better!
Justin Taubman
I recently used Bay Management Group to help me manage my parent's property. I am an hour and a half away from the property, so having a reliable property manager really puts my mind at ease while leasing their home. My tenants are also very happy with the service and have commented that their customer service and responsiveness have been amazing. I would definitely recommend them to anyone. Keep up the good work!
Ronald Ercolano
I have been a client of Bay Management Group for many years, and they have been a great business partner. The ownership group has always been available, always returning my calls and always getting the job done. High marks especially go to my rep, Kelly Stinson, she always goes above and beyond to take good care of the property owners and the renters! I recommend them to anyone looking for a rental property, or for rental property management services.
Ian Ferguson
I have been using Bay Management for a while now and have been so impressed with their homes and especially their customer service. My property manager Taylor Kirsch is exemplary. If I have an issue, she is on it. Will answer calls usually within a half an hour, if not immediately, and sets the wheels in motion to get things taken care of. I recommend Bay Management and Taylor to anyone wanting to rent a home.
Chris Giesler
Bay Management Group has been great to work with and has handled all issues professionally and promptly. My point of contact, Kelly, is very responsive, great to work with, and really feels like a member of my team. I've recommended them to other home owners and will continue to do so.
Alex del Rosario
Our property manager, Val De La Cruz, did a great job managing our property. He resolved issues and made the process completely stress free.
Kate M
I've had a great experience renting from Bay Management over the past year. Renting from a large rental group rather than a private landlord can sometimes be cause for concern with regard to bureaucracy in the application process and reporting of tenant concerns, but Bay has been great to deal with in every interaction I've had with them. My property manager, Naomi Alfred, is always extremely courteous and professional over the phone and has quickly handled any of my tenant concerns, and the online tenant portal makes paying rent an extremely quick and easy process. My building has had to have some major electrical work done in it over the past year that has involved maintenance crews needing to be in my apartment for extended periods of time, and everyone involved in the scheduling and renovation process, especially the head electrician, Jack, has been an absolute pleasure to deal with.
I would absolutely recommend Bay Management to anyone looking to rent in the Baltimore area!
J B
Great property management group- don’t hesitate to use. Fantastic team- Eric as leasing agent and Angel as property manager.
Roy Rackley
Bay Management Group has been the best property management that I have ever dealt with. They are prompt and professional with ever request and need. I have lived in the same property for the last 4 years. Bay Management took over 3 years ago and they are a godsend! They answer emails quickly, and maintenance requests are handled quickly, typically within a day or two. When I needed for them to replace both the washer and dryer, that was taken cared of within 3 days, no issues with getting those large items replaced. When we had an unruly tenant, Bay Management was very supportive and backed us up. They really are awesome! They have an electronic system for paying rent which makes things very convenient. Nothing but positive things to say!
Nikki Merrims
I have been working with Bay Management Group for going on three years now and could not be happier with the service they provide. Chelsea Lewis was my property manager and now I work with Megan Schofield. Both of these ladies are always available to answer my (many) questions, and walk me through processes I was unfamiliar with, with patience and professionalism. If you are looking for a group of professional and knowledgeable individuals to work with, do yourself a favor and go with Bay Management!!
Looking forward to more great years of service from this awesome team!!
Karen Smith
I have been extremely pleased with the responsiveness, attention to detail, and communication of Bay Property Management.
I have been using this company since October 2018 and I will continue to rely on Eijie Araja to provide the excellent service that I have come to expect.
Thank you Eijie and Bay Property Management! Keep up the great work!
Kimberly Mason
I am renting a house that is currently managed by Bay Management Group and i just have to say that i am very pleased with the management company and of course the property manager. Also, the online tenant portal is extremely useful and very easy to use. I've submitted a couple of minor maintenance requests that were all handled quickly and professionally. I have nothing but great things to say about this company. Great service.
Shoshana Cohen Tidey
I've used Bay Management Group to manage my property in Baltimore, MD over the last 8 years. As I live overseas it has been a blessing to have them be on top of any issues my tenants might have and to execute the appropriate fixes swiftly. Working with Megan has been so easy and she has always been helpful and answered my questions promptly!
Trish May
This review is specifically for Nina, my property manager, who has been quickly responsive since she has taken over the management of my rental home. She is quick to reply to my concerns, and is readily available. If something is needed on my end, she clearly communicates what that is. Any clarifications needed have been promptly worked through.
Jamie Ainsworth
Weve been using Bay management for our rental property in Baltimore for years and they are by far the best property management company we’ve ever used. They were always quick to find tenants and to deal with any issues that came up. The owner and his team are super responsive to calls and they are easy to work with. Will definitely be using Bay to manage all of my future properties.
Alice Lynch
Jorge Suarez is outstanding. He is warm, friendly, professional and very skilled at property management. Being a good property manager requires excellent communication skills and the ability to be fair but firm with tenants. He has all of these skills, and he used them in dealing with a recent stressful situation involving a tenant who failed to comply with her lease. I was very upset and he kept me calm while he resolved the situation with the tenant. I give him my highest recommendation.
Mohamad Burjak
I absentmindedly locked myself out of my apartment building with my keys still in my mailbox. I was incredibly worried with my building and car keys in site but with no way to reach them. I called my building's emergency maintenance line and a man by the name of John Garbieri picked up the phone. While he gave me locksmith suggestions to call, he also took the time to reach other tenants in my building to see if someone could just open the door for me.
Thank God, it worked and I was able to gain access to my keys after proving that they were indeed mine. I am so grateful that the company employs such helpful people like John. I was able to get my apartment and car keys back without having to break the bank calling a locksmith on a Saturday evening!
Genelle Watts
Eijie Araja is our Property Manager and she has done an outstanding job for us. She is responsive, detail oriented and helpful in any situation that comes up with our property. She has come up with excellent solutions for issues we run into and follows through on all matters.
Kevin Eckart
I recently was forced to move quickly from DC to Baltimore for work (lease was ending in DC so I needed a place fast) and Bay Management Group made the entire search process effortless. They responded quickly, worked with me to schedule showings, and answered all of my questions without hesitation. I did ask for a few minor issues in the apartment to be fixed before move-in and they completed everything no questions asked. If you’re looking to rent in Baltimore, definitely give Bay Management group a call!
Angela adaisy
I was renting from Bay Management for approximately 2 years, they are a fantastic company to rent from. Any maintenance requests I have made have been handled professionally and in a timely manner. Naomi Alfred, my property manager, has quickly and effectively communicated with me if i have had an issue. She is very professional and i really loved working with them. I would recommend them for a rental company.
octavia james
I have had my share of bad experiences from previous rental companies but I must say Bay Management has done an EXCELLENT job managing the home I am currently renting. Naomi Alfred is always available and always so pleasant. Due to Bay Management's amazing customer service I definitely felt the need to refer my brother to them when he was looking to rent out his home, and they performed above and beyond. If you are looking for a great company to rent from or to manage your property I would recommend this one. ALL PROS. NO CONS
Lauren Bradshaw
My fiance and I recently rented an apartment through Bay Management Group and I could not be happier! For one, we love our new place! It took us 5 showings to find the right one, but our leasing agent was so patient the whole time; which was very refreshing from the other easily frustrated agents we have dealt with in the past. Everything has been great since then as well! Highly recommended!
philip clifford
I have had a few different property managers but Kristin Gregg has to be the best at what she does. With her many years of experience she is able to help with handling any and all the issues at the property. It also helps that she is very responsive and just a all around great person.She is hands down the best property manager i have seen in a long time. Keep it up!!
crystal pajardo
My experience with Bay Management Group was excellent. I thoroughly enjoyed being a tenant. I loved their up-to-date debate technology with rental payments as well as maintenance request. You have direct contact via phone/email with your property manager. My property manager Ms Alfred was always willing to help me with any problems I had and she replied to me within a reasonable time. I would recommend them to any of my family and friends. I would definitely rent from them again.
Crystal J. Pajardo
Alana Chmiel
My property manager, Eijie Araja, has been very courteous and helpful while facilitating some recurrent maintenance concerns in my rental. She has been easy to reach via email and has reached out via phone to ensure that I’m kept abreast of all updates.
Cecilia Bergeria
From the perspective of a tenant, this company did a good job responding to issues I raised quickly and with good customer service. However, the property I rented through them had many issues and the owner did not want to meaningfully fix them or put any money into major issues (leaking roof, lack of insulation, ineffective heating and a/c). So while this management property responded well to issues, the property they managed was very disappointing (we had maintenance requests once a month) and the owner they worked with was bad and unwilling to address major issues.
Kurt Mueller
I'd like to give a big shout out for Kelly Stinson, my property manager at Bay Property Management Group! When you think about incredible Customer Service, Kelly is at the top of the charts! From the first day I met her over 2-1/2 years ago, the relationship with Kelly and Bay Property Management has been nothing but outstanding! From her friendly and caring demeanor, to her prompt and professional responses to any of my questions or concerns, Kelly is just an absolute joy to work with. She definitely puts the customer first in everything she does! I want to personally thank her for all that she does to make my rental experience a positive one! Bay Management definitely has a diamond in the rough with Kelly!
Kindal Newsome
I worked with Bay Management Group in April and was pleased with the service they provided. My situation was quite sensitive, as I found myself needing to rent a newly purchased condo after losing a job unexpectedly. My best option was to enlist the help of a property management company to find the right tenants quickly, and I decided to work with Bay Management Group. Pat was very understanding to my situation, and helped me to find a tenant in less than 3 weeks.
Michael Wechsler
Bay Management has managed my property for 7 years and they do an excellent job in all aspects from finding good tenants to taking care of maintenance. I am now working with property manager Chelsea Minor and she has great communication skills and is able to deal with any situation in a profession manner.
Linda Davie
Could not be happier with our Bay Management Group home. From the beginning they have been very helpful by finding us a new home and getting us moved within the week. Last week after the wind storm, we had siding hanging off and they sent someone out the very next day. Our property manager Megan is always responsive and the maintenance guy Joe is always friendly and professional.
Idasha Thomas
Management are great …Roxie have been a wonderful person she’s very helpful and understanding . Any issue I have or need help with she’s gets in contact with me and help any possible way she can
Terrence Tech
The whole team is professional and easy to work with and Roxanne is amazing
Jessica Wu
Harvey Malla is our current property manager. He's been very responsive to any maintenance or payments issues we've had and gets things done in a timely manner. He has made living in our current house as smooth as possible.
Andrew Butts
From a renter's perspective, Taylor Kirsch from Bay Property Management has been an amazing property manager. She's always been polite and considerate of timing when coordinating maintenance between vendors and tenants, and keeps us up-to-date and apprised of current status, as well as answering other miscellaneous questions about the property quickly and to the best of her ability. If you've ever had an urgent property maintenance request you know it's super important to have someone responsive - it feels pretty helpless being without these sorts of things when you need them, so having someone like this on your side is a huge deal. Thanks so much!
Peter Conkling
I have been working with Bay Management Group for the last 3 years and I don't have any bad words to say. My property has been rented for the last 3 years and I have had 2 different tenants. I was very skeptical about letting someone rent my house, but after speaking with BMG they alleviated all of my concerns. I would say one of Bay Management Group's best qualities is customer service. If I call or email the company they are always very quick to respond to any questions I have. When a maintenance issue occurs I am almost always notified ahead of time. This is a really big issue for me because each month I have to pay my mortgage on the house. If I am going to be short $100 because of a maintenance issue I enjoy knowing about it ahead of time. I hope to continue my relationship with Bay Management Group for many more years to come !
Ryan Carroll
My wife and I lived in a Bay Management apartment in the Bolton Hill neighborhood for two years. They are fantastic - The best of the best in a city that often has very poor and exploitative property managers. Highly professional, highly responsive, wonderful online payment system and quick responses on all maintenance requests. I would - and I have - recommended Bay Management to anyone looking for a modestly priced apartment in Baltimore City.
Kelsey Higgins
Very friendly and helpful to make sure everything is taken care of and your move in experience is amazing. Thank you for helping us with our new home for our family we all are enjoying it and making many memories ❤️❤️
Edit:I had made this post when we first moved in and since it's been nothing but good things ! Our property manager is Linda favs and she is amazing. We had a plumbing issue and she did what she had to for it to be resolved right away. Also every time I have a question she responds right away and does everything she can to help. So happy we chose this home with bay management.
Jarrod Burroughs
I lived in a Bay Management Group property for three years in Baltimore. I had a good experience. The customer service was always excellent and emails received a quick response. Although I moved on last April, I have since been contacted by Carli S. for some remaining ends and her customer service and ability to answer questions and offer reassurances has been above and beyond. I absolutely recommend Bay Management Group.
Chad Buckendahl
Eijie Araja has been incredibly responsive and I have appreciated her communication on some recent repairs that were needed on one of my properties. She shared the vendor bids and then followed up with pictures of the completed work. Very much appreciated.
Joe Mills
My name is Madeline Coxson and I am a tenant of Bay Property Management Group. Mr. John Garbieri handled my plumbing problem in a most expeditious manner. Not only did he work diligently to find a plumber for me, but he also kept me abreast of what was going on. He called me several times to report on his progress and when the property manager did not get back to me, Mr. Garbieri took on the responsibility of getting someone out to take care of the problem. Not only was he professional, but he was also very personable and demonstrated genuine concern for my problem. You should have more employees like him working for you. It was a real pleasure to deal with him.
Stefen Main
Our property manager Roxie has been extremely helpful to us as tenants!
Mike Balog
Bay Management is a great company to work with. They walked me through the process of turning my property into an income generator. For the past 3 years they have handled everything that needed to be done, quickly and efficiently. If you’re looking for a property manager I personally recommend Megan Schofield. You won’t regret it.
Miranda Hontz
At first, my review would not have been so good. We started with a property manager that just didn’t work for us. After giving our first property manager a few chances, we were switched to Chelsea Minor. Chelsea is a wonderful property manager. We are so grateful at how management handled our initial dissatisfaction and that we were placed with Chelsea. Our house is old, historic and very very special to us. Chelsea has worked with us and our tenants to make sure our sweet old house is so well cared for.
Bruce Weber
We have been living at a Bay Management Group property for 18 months now and the experience has been great. Our property manager is always helpful and the maintenance team handles issues quickly and efficiently. Best Landlord we've ever had.
Aaron Brown
I've been living in this residence for a little over a year through BMG leasing, not many complaints at all. Contact with the property manager isn't hard, emails are sent frequently, and I haven't really needed any help with much concerning the apartment I live in past the first month. Any concerns I had the management took care of quickly, Naomi Alfred was very helpful on reviewing my lease as well. The neighbors here are nice, and it's located right next to a college area that has plenty of commerce and public transportation. Very clean considering the location of the building, other apartment complexes around aren't taken care of well at all.
Ron Cleaver
I work closely with Angel Martinez. He’s very easy to deal with as a plumbing vendor, our communication makes doing
My job much easier
A D
This is my second experience with Bay Management Group and once again they have exceeded my expectations. Working with Jeannie was an absolute pleasure. My home was advertised for about 20 days and basically everyday I contacted her to change the details on the ad of my home. Not once did Jeannie show signs of being upset or frustrated. She responded to my emails within minutes and she is very detailed oriented which eliminated the unnecessary back and forth of emails and/or phone calls. She honestly treated me like her only customer. I truly appreciate her hard work and dedication.
Steven Johnson
I have been working with BMG since November and they have been wonderful. They placed a tenant quickly. My property manager is Carli. She is wonderful to work with and has put me at ease several times throughout this process. As a property owner you get nervous but she is always respectful and responsive and I cannot stop raving about how awesome she is! Look forward to a good 2020 with the Bay Management Group
Joan Moore
Bay Management has been great with helping me with my rental property. It's been a pleasure working with Chelsea Minor. My current tenant is fantastic, thanks to Bay Management Group. I'm pleased with the services that they've provided at this time. Go Bay Management Group!!
Briana Whitehead
Bay Management is a pretty solid group in terms of efficiency on the web. I would say what puts it above 3 stars is the interactions I have had with the maintenance men. John Garbieri is an amazing guy. He was prompt with getting our issue checked out in after hours maintenance. He also continued to check up on us and keep us updated as well ask for updates on the situation. He genuinely cared about our predicament and made it a priority to get fixed. He even suggested ideas to make things more bearable until it can be fixed. He's great!
(Now the property Kelly Stinson on the other hand could be better, but thats another review for another day)
Tyler Seminetta
I would absolutely recommend The Baltimore Bay Management Group. It was by far the best overall experience I’ve had in my life when it comes to property management. They really care about you and it’s not just some company trying to get your money. If you want to handle property management the right way, this is the best way to do it. I never felt confused or in the dark on any situation while they were handling my business. If you’re looking for the right people to help with buying, selling, or any help with property management, these are your guys.
Janette Booz
Bay Management Group, in Baltimore, is a really great company to work with, they have been absolutely amazing! They have great communication! If I have a question, they are always able to give me an answer immediately.
I absolutely love working with the Bay Management Group; it has relieved so much stress, knowing that I am working with professionals. I would definitely recommend them to anyone seeking a management company!
Ana Janine Hernandez-Diaz
I have been using BMG for a little over a year and I am impressed with their communication and efficiency. My place was rented quickly. The tenants have sufficient background checks to give the owner a peace of mind. Stephen is my current property manager and I'm very content. It's hard to let a company care for your home! I had some maintenance issues last year and I couldn't have asked for better assistance from BMG.
alfredo escalera
I recommend renting from bay management extensively. I have been renting for almost 2 years with no conflict. I also want to recognize Angel Martínez for the great job he has been doing.
Mary Beth Devitt
BMG is the absolute best!! I have been renting them for almost 3 years now and I would never want to rent with anyone else. Our leasing agent continued to be responsive after we moved in, which is so rare in this industry! And the service didn't stop there. Anytime we have an issue their maintenance crew is out within hours no matter what. I would recommend them to ANYONE looking to lease in the Baltimore Area.
Brad Mitchell
Roxie Cabal has been a great property manager for us with BMG-she has been prompt to schedule maintenance and always communicated well.
Ellen Post
Great people, very helpful and easy to deal with. My property manager Megan S. was very supportive and professional. She helped me to navigate successfully through the issues with my difficult tenants. Always immediate response to any need I had. Great service, highly recommend.
Ryan brown
I have been working with Bay Management for over 2 years and have received responsive and professional service day-in and day-out. My property manager Naomi is extremely knowledgeable and efficient in taking care of any property or tenant needs. She will always find the solution to any problem, no matter how large or small. In addition, the entire leasing team is the best in Baltimore! Andrew and Pat are always thorough and consistent with all their follow-up. BMG will always do the right thing for both the property and tenant, and can't thank them enough for that.
Clear Sky Images
I live in their apartment building at 817 St. Paul Street. For the price, it’s a good starter apartment. There were some issues at move in that we were promised would be taken care of before our move in date, but weren’t:
1. apartment hadn’t been cleaned at all after previous tenants
2. bathtub still needed refinishing, so we couldn’t use our shower for 3 days
3. carpet was meant to be replaced as it was ripped up and stained from previous tenants, but that didn’t happen either.
However we pay 850/mo for a studio close to the harbor, and I know you get what you pay for. Neighbors are friendly, and so are the staff that work the building. It can be loud, and it’s not going to win any awards, but if you’re new to the city, or just looking for a place to call your own, while being able to beef up your savings account, this is a great option.
aimee pinedo
My experience with Bay Property has been wonderful. Roxie responded our concerns inmediately. I highly recommend renting through this company in Baltimore.
Rachel McDougall
After previously renting out our house from another company and having a hard time finding and keeping tenants, Bay Management Group has been such a positive change. For the past 2 years we have used them we have never had any lapses in tenants. They take care of everything so we don't have to worry about a thing which is so helpful. We have been referring them to friends and family and all have been pleased as well.
Kindra Nadine
Bay Management has always made themselves available to me when it comes to maintenance. Every time I’ve put in a request they have responded with a technician to assist within 24-48 hours. Chelsea Minor is my property manager and she has been the most consistent landlord in terms of service which I really appreciate. I would recommend this management group to others who are looking to rent a home.
Matthew Wells
I have rented form Bay Management going on 3 years now. The building is clean, up to date, and when a problem does arise they are quick to address/solve this. Naomi Alfred has been an absolute pleasure to deal with as a property manager and is dedicated and responsive to her clients. While I was undergoing a major issue within my unit she went as far as to provide me with her personal cell phone number in order to ensure easy daily contact and a quick resolve.
Alexandra Davis
The Bay Management Group has done a great job being responsive to all my maintenance concerns and requests. They have handled all my concerns over the past year timely and in a professional manner. I would highly recommend them to anyone looking for a property management company. They made what could have been a very stressful situation for me easy and hassle free.
Almost Home Inspections LLC.
I'm extremely impressed with our work with Bay Management Group. Not only do they handle their business with total professionalism, they work collaboratively in order to complete the task at hand.The work order system that they employ is organized and a great way for tracking property owners financial transactions, and keeping all parties in agreement. I am also confident in the fact that the properties and tenants are taken care of accordingly and I look forward to my continued work with them.
Brianne Nagy
I have had a few different property managers but Kristin Gregg has been the most responsive with helping me with all my questions. Her many years of experience help with knowing how to handle all the issues at the property. She is hands down the best property manager i have ever had.
Ethan Shafer
Bay Management Group has been handling my property for over 4 years now and I have always been impressed with their service. My current manager Nina has been incredible in handling the various issues that always seem to crop up when dealing with homes. Thanks to BMG and Nina for all of the hard work!
Kayla Harris
Leasing with Bay Management Group was one of the best experiences that I have had while looking for a new home and it was all thanks to Eric Brecka. He listened to my concerns about replacing the carpet, and defects in the ceiling of the unit. Everything was taken care of and fixed before I even moved in. Eric delivered all documents to me in a very timely manner as well. I would definitely work with him again for any future properties that peak my interest.
Cassie Duong
I have used Bay Property Management Group for about 4 years. I have relatively low turnover on my unit due to the quick response by the managing company when there is a problem and the quality of the tenants that are vetted through Bay Property Management. However, my tenant gave me notice that they were not intending to renew their lease and I was assigned to Eric Brecka. Although my unit tends to rent easily, we were at the start of the COVID 19 pandemic when less people are looking to move to a new unit. Eric worked hard to ensure the proper photos and description was advertised. Eric was able to find a new tenant with little or no gap and at a competitive rental price to the area. I am thankful to have Eric as the leasing manager for going above and beyond.
Megan Porfido
I have had an amazing experience with bay management! I have been renting for over two years now and I always receive the best service. I feel safe knowing that if I need anything bay management maintence team is always very fast and efficient. My property manager Mrs. Naomi Alfred has always been extremely helpful. Mrs. Naomi Alfred is always is very prompt and professional. I have had nothing but good experiences with bay management group.
Peter Bosworth
I recently moved back to Baltimore and searched for an apartment through Bay Property Management Group. I have never had a more patient and professional leasing agent in my entire life, and because I am picky, he let me view 6 different apartments without complaint. They tenant portal online is user friendly. The customer service at Bay Property Management Group is top notch.
Tanika Houston
Although moving into a new home can be very stressful. Naomi Alfred and her team made my transition very smooth. Her pleasant, upbeat personality was so welcoming. In addition, the maintenance team were very quick to respond to maintenance requests. Overall I must say that Bay Management are dedicated to providing the best customer service possible.
lauren fishbein
Eric Brecka was extremely helpful during the whole process. He responded timely and was knowledgeable! Thanks!
Tyrone Dixon
I have been a tenant with BMG for a little over a year now, and I have had next to nothing to complain about. The move in process was quick and relatively simple. Since I have been living here any problems that I have had have been taken care of promptly in less than a day or 2. When I've had other concerns the property manager Naomi Alfred was quick in responding to me, and was able to answer questions that I had very concisely, which is always appreciated when you're new to renting. Overall the experience has been great, and I can see myself staying for quite sometime.
Greg Baggan
Bay Management has managed my Baltimore City rental property for the past two years. I am extremely happy with both their service and ability to avoid vacancy in my property. I was skeptical of using a property manager, but they have proven more than worth cost. I highly recommend Bay Management to anyone looking for a management company.
Chad Francis
As a property owner I have worked with numerous companies over the years. I have to say my overall experience with Bay Management has been excellent! The two biggest things that matter to me are communication and honesty. Due to me being in and out of the country so often I need to know my properties are in good hands. The team at Bay thankfully provides me detailed report's regularly as well as any time I do call I am handled in a prompt fashion. Unfortunately earlier this year we had a few maintenance issues due to uncontrolled circumstances which sucked. However the team at Bay management informed me immediately discussed the options and than spearheaded the fix at the same time resolved it and informed me every step of the way. One thing I have learned over the years is your business is only as good as your team and thank you to these guys for the ongoing support and great service. Highly recommended!
Evelyn Hodge
Since day one Bay Management Group and their team have been amazing partners. They are extremely professional and value open communication, results and customer service.
They are caring and facilitate a team environment where people matter!
As a former Property Manager with over 30 years experience, this is the group to have that will manage your property as if it were their own.
Trevor Daher
Nick, the owner of the Laurel branch, was great! Very professional and very helpful when it came to introducing himself and the company, making the pitch, and making himself available to help us, answer questions, and explain things. He is a good businessman and really wanted our business so he was willing to negotiate some terms of the agreement (excellent)!
JC was our leasing agent. He had the place listed within a week of our leaving, had great pictures and descriptions up online - and was able to find us tenants within a week of the listing. Awesome!
LeeAnne is our property manager. We haven’t had to work with her yet, as we just found tenants, but we have spoken with her via email and over the phone - so far so good.
Haven’t been with them very long but I am, so far, both pleased with my experience and impressed with their outfit. Definitely would recommend this company for managing properties.
Steven Crump
As a landlord, I couldn't be happier with the service they have provided throughout my years renting with them. They have always taken care of issues promptly and for much cheaper than I could have found for myself. I especially appreciate how great Taylor has been. Even as I'm preparing to sell my house, Taylor has been fantastic in assisting me through all the necessary turnover work. I have recommended BMG to several friends looking to rent because I think they are the best company by far in the Baltimore area.
Amanda H
Christian has been very helpful in working with us when (minor) situations have come up during our lease. We have appreciated his attentiveness and quick responses to figure out next steps.
tree turtle
If you choose to live in a property managed by Bay Property Management Group, then you have made an excellent decision. Sean Donohue is an excellent manager—clear, professional, honest, responsive, and detailed—and the entire staff is attentive, welcoming, and responsive. He was always on time for showings and appointments, including at 8 AM on a Sunday morning, and his thoroughness and high professional standards were wonderful to behold. The property is modern, well-updated, and clean with excellent appliances and accoutrements. I recommend BPMG very highly. UPDATE (2022): I also want to commend the excellent services and management of Peach Mascarinas. She is a consistently responsive, caring, and present property manager and very adept at client/tenant services. She makes living in this building outstanding.
Stevana
Very responsive and professional management company ! My manager Angel has been able to resolve my maintenance issues in a timely manner.
Sheena Newman
I am a current tenant and Bay Management Group has been my property manager for several years; However, for over a year i have gained a great respect for my property manager, Chelsea Minor. Mrs. Minor has extended herself beyond measure when communicating and resolving issues with my home.
In addition, i recently had an issue with an appliance that is essential to my family and overall wellness to which, Mrs. Minor acted swiftly to make sure that same was replaced in less than 48 hours and did so in a hospitable manner.
I truly appreciate Mrs. Minor and I sincerely recommend her services for future tenants and their families!
Moreover, I also extended my gratitude to the Owners of said property as well for their prompt attention to the aforementioned matter.
S.N.
Isabella Purnell
Overall very good service. Notably Christian Apaniada, was responsive, caring, very professional. I would recommend Bay Property Management to my family, friends, and other Real Estate Investors.
KAA
Taylor Kirsch is assigned to manage our 2 properties we have with Bay Management! It has been a great experience! We have been with them for 3 years!! Taylor is always prompt in responding to our emails and handles any issues we have with the properties promptly and efficiently! I highly recommend using Bay Management! We went with another big company in Baltimore before Bay Management and had a horrible experience. I felt like I was managing them managing the property. Since we've been at Bay management, it has been such a stress reliever!
Haloman10020 /Noah
I have worked with management companies before in the past. Bay Management Group is honestly the best company I have ever used. Patrick Freeze has excellent customer service skills. He makes me feel important and that is a quality that I look for in a management company. I highly recommend Bay Management Group for all your property management needs.
Tiffany Kelly
John Garbieri is the best emergency maintenance person ever. When ever i call he takes care of the problem. He keeps me informed step by step by letting me know what contractor is coming and there name. This is not the first time John has helped me out. He also gives me advice about certain household tricks that can help along the way. Glad he is apart of Bay Management.
Lyndsey Phelps
This past year I have had the pleasure of renting a house managed through the Bay Management Group. Their company is run professionally and efficiently and I would highly recommend them as a management group for both owners looking to rent and renters looking for a place to live in the city. Our property manager, Naomi Alfred, was always responsive and knowledgeable whenever we had a question or needed help. The maintenance crew was also very friendly and attentive.
Rachel Wilson
Bridget Tyson, the Property Manager for my building, and Vic, the maintenance man, were both truly excellent! I enjoyed living in properties managed by Bridget for 4 1/2 years!
Ken Waldrop
I have rented from Bay Management for three years. When I first moved in there were some issues. The new property manager has been flawless. She is professional and courteous and always handles any concerns expediently with a friendly smile. If problems are beyond her control, she will keep me informed. I would recommend her to any renter or client.
susan wingate
We have had a great experience as property owners. From maintenance to rent collections and everything in between our needs have been met. Our Property Manager, Taylor Kirsch is always prompt with supplying follow up and replies to inquiries. Taylor’s management along with the Bay Management Group thus far has been exceptional.
Michelle Vaughn
Over the weekend had a water line crack in bathroom. Called bay management’s emergency phone line and within 30 minutes received notification via a John Garbieri. John immediately responded, sending someone to fix the problem in which They arrived less than 2 hours. During the wait, John consoled me letting me know he was on it and not to worry it will be taken care of. You see rumors of how property management do not respond or help. I am here to say, with folks like John Garbieri, bay management picked the best. A lot times if a problem, people don’t mention name of an individual, they mention the company name. John represent the company. The company having John on its team speaks of high volume. Thank you for the remarkable, superb services. Happy Holidays
Jamal Winder
Angel has been a lot of help with everything since I moved. They have excellent customer service skills.
Rob Baker
Bay Management Group and all of the property managers are top notch. We have worked with quite a few property management companies in the past and Bay Management Group is the absolute best one we have ever worked with. Tony and his team provide superior service. Highly recommended if you need property management needs.
Charee Collins
I highly recommend Bay Management Group when it comes to handling your rental home. I live outside of the US and they have taken care of everything for me, including the renewal registration to maintain my house as a rental.
Whenever I have a question or need anything, they respond to my emails quickly and are always friendly. I would not have been able to rent my house if it were not for Bay Management Group.
Shawn Kelly
Roxie is a fantastic agent who is quick to respond to concerns and the rest of the team at Bay Property Management is professional and excellent at assisting in managing my home.
H Marshall
After a long-term tenant moved out of my rental, I wanted to attain new property management. I did a quick search and found BMG online. Within days, we'd met at the property. I got a really good vibe from Patrick, so I decided to move forward. The process was pretty streamlined; they screen tenants well, and placed rather quickly. I appreciate the monthly statements, and the quick reports when something needed repair. Naomi and the other ladies in the office are very responsive, and although it may be a little challenging to get someone on the phone, they respond to email very quickly. I would definitely recommend them to anyone looking for property management.
James Harrison
Christian has been wonderful as a property manager! Always prompt to return my calls and e-mails and very understanding and attentive. It’s been a pleasure working with him!
Lisa Klingenmaier
I've been in my apartment - which I love - for almost a year, and renewed my lease with no hesitation as I've had a great experience as a BMG tenant. Allegra, our on-site property manager, and Ryan, our maintenance professional, are phenomenal to work with - great communication, quick response time, and always personable.
Perry Avgerinos
The service of Bay Management Group is extremely responsive and helpful. As a college student, I had a lot of questions about moving into my apartment and they have continued to answer any questions I have making the moving process much more stress-free for me. Whether its my emails or phone calls, they always get back to me in a timely manner. Definitely recommend.
Jess Glazer
I had a great experience renting from BMG for two years. My Property Manager, Bridget Tyson, was a dream to work with. She was always responsive, professional, and friendly. Highly recommend.
Karen Holland
My experience with Bay Management Group has been an awesome one! My property manager , Taylor Kirsch, is the absolute best! Taylor returns my calls ,always, in a timely manner and always has a solution to my problems. She is a refreshing young woman and whenever I hang up the phone from speaking with her I too feel so refreshed ! Taylor is an asset to Bay Management Group! Five stars for Taylor Kirsch!!
CJ ilardo
Bay Management Group has made my life much easier! With a few rental properties and no time to manage them, I made the mistake of using 2 other property management companies before I found Bay Management Group. From completing due diligence on prospective tenants, to leasing my homes, to fixing any issues at a fair price, Bay Management Group's dedicated, full service approach to my rental properties lets me sleep at night without any worries. I know that when I'm out of town frequently, I don't need to worry about the inevitable problems of being a landlord, and my Tenants love dealing with BMG's caring staff. I highly recommend Bay Management Group to all my friends and family looking for the same peace of mind.
S V
My experience with Bay Management Group has been thee best. My leasing professional Lauren A. has made the process extremely easy for me. I honestly wish that she could get some sort of raise haha. She is the BEST and has catered to my many many questions and concerns. Thanks Bay Management!
Carla Herndon
My Property Manager Eijie has always been responsive, polite and patient with me!!— Always responds to my questions and emails in a timely manner. I am glad that I have Eijie as my liaison with my owner!!—
Especially during the hard times in the midst of the PANDEMIC!!
I really really appreciate having such a great property manager!!
Matthew Schumacher
The company has good scale to cover all key aspects of property management - leasing, tenant screening, contracting, and day to day tenant communication. They also have strong partnerships with quality vendors to get repairs done. Their online interface is solid and end of year reporting is easy to understand.
Would prefer they list properties on MLS to maximize rent potential from the start. Appears their incentive structure seeks to avoid realtors during the leasing process. Continue emphasizing attention to detail with your property managers.
Dan Gaffney
I've used Bay Management for years now and always have had great experiences. They've taken care of issues promptly (especially most recently Taylor Kirsch) and keep us owners happy with trying to keep costs down but get quality work when needed. I'm very pleased. There are other companies that fall way short (trust me I've used 2 that were horrible), but not Bay.
Ben Solomon
I moved to Baltimore recently and picked up a unit bay management group was managing. Have been living in the unit for the last 3 years and have had a great experience with this management company. Probably the best feature I enjoy most is submitting maintenance requests through their tenant portal. They also allow you to pay your rent online which is a great feature. Would definitely recommend this company to anyone looking to rent in the area.
Amanda Stavely
Bay Management has managed two properties, one in Baltimore and one in Columbia for over seven years. During that time, they've leased the properties in a timely manner at or above market rate, ensured our tenants are satisfied, obtained multiple quotes for best pricing for maintenance and replacements, and ensured the work is completed without too much disruption to the tenants or owners lives. I highly recommend this business if you are seeking a responsible and responsive property manager.
Tarek Mady
The agent who helped me secure this rental property (Mr. Sean Donahue) made this the easiest and most streamlined move I have ever experienced. Immediately upon contacting Bay Management Group, Sean was extremely responsive and honest with everything regarding the property, lease agreement terms, and logistics (even during the middle of the current health crisis/pandemic). Although I was not able to see the place in person prior to signing the lease, I will say that the video did not do this property justice! I am very satisfied with everything. Thanks again, Sean!
Kelsie Thomas
Over the weekend had an emergency with my rental and John Garbieri was able to act quickly and in less in a hour to get the job done. Now my tenants are happy and I’m worry free. I definitely would refer this property management company to anyone who is looking to rent.
Meghan Borkowicz
My roommate and I are in the process of moving in and our experience has been nothing but great. The property manager has been very helpful especially with all my emails and questions. This is my first apartment so all of this is new. Overall, the leasing and move in processes has been easy and smooth all because of Bay Managment Group and our property manager. I would recommend Bay Managment Group to anyone :)
Domingo Guerra
My experience with Bay management has been very positive. I've lived in my apartment for almost two years. BMG has always responded promptly to any maintenance issues I've had. Their office staff and the maintenance crews have always been courteous and respectful.
Motley Motley
I love the property management team.
Bridget and Lauren are extremely friendly & helpful. They go above and beyond to make sure all problems are taking care of.
The maintenance team work swiftly to get the job done.
I can honestly say this is the first property I ever rented from where the staff are hands on and personable.
Keep up the good work guys!!!
Eric King
I appreciate the timely responses, the call to action, and the communication that Bay Property Management exercises… looking forward 2023
Ken Espinosa
Management was very helpful when something comes up in the apartment. Leaks, bulb replacements and even fixed my food disposal. Thankfully I didn't have too much issues at the apartment. They were also easy to work with when I requested a transfer in another unit.
Will recommend this management company.
Charlotte Baines
I have been renting from Bay Management for over 3 years, first at one apartment they managed and now am renting a house. While it is sometimes hard to get someone on the phone, it is because they are helping us the tenants. I use my tenant portal for all maintenance issues and have great response. It also makes it easy to pay rent. As long as I continue to rent, I will use Bay Management Group.
Bee Liem
I enjoyed working with Bay Management Group. I used to own a property that was under their management but I had to sell it for personal reasons. The transition was a smooth. I would like to thank my property manager Sinta for assisting me throughout the process. Kudos!
Rosey
I have 3 properties with bay management and I am very happy how everything is handled from start to finish. They help keep my busy life straight. The company also finds me quality tenants that I have been very happy with.
T East
I have been in a rental property managed by Bay Management for only 2 weeks, but so far, my contact with them, particularly, Taylor Kirsch, has been a pleasure. She is prompt and makes sure she is clear on my needs so she can effectively communicate that to the owner. I must admit, some of the maintenance requests I have submitted (repainting, broken doorbell, non working lights) are not the fault of the management company, but Taylor has made sure to address all of my needs and concerns. I look forward to doing business with Bay Management for the remainder of my time here.
Melanie Ponsi
I have used Bay Management for almost 4 years and impressed with the high level of professionalism as well as the quality customer service I have received from our property manager, Naomi Alfred. She returns a phone call or email promptly and does her best to ensure that the tenant and the owner are satisfied!
Patrick Keeney
Bay Management Group has been incredibly professional in assisting me with the nuances and legal requirements of renting my property. I've also found their industry best-practice blog posts on LinkedIn very insightful in understanding important considerations prior to placing my property on the market. Their dedication to sharing their industry knowledge has been much appreciated.
Maggie Rhodes
Over the past year, it has been very difficult for me to manage my grandfather's property in Baltimore. Bay Management has made my life so much easier. With my grandfather in assisted living, I needed someone that I could trust with the same handiness that he has. As a licensed realtor, I highly recommend Bay Management to anyone in the Maryland area.
Justin Knight
No issues with the company in general, and our property manager, Roxie Cabal, is wonderful! She’s very quick to respond and beyond helpful in answering any questions we’ve had.
Daniel Jung
As tenangs under Bay Property Management for four years, we've had generally great experiences.
Nina has always handled any tenant issues we've had promptly and professionally. Thanks so much!
Oscama Ben
Bay Management was very professional throughout the whole process and made my moving experience stress free. All concerns were addressed in a timely manner by my property manager Naomi Alfred who was very helpful during my stay. I would definitely recommend Bay Management to anyone!
-N. Watkins
Charles Kelly
Bay management group was a phenomenal partner to have. Their property management service was great, they kept me updated throughout every part of the process so that I never felt overwhelmed. If you are looking to buy, sell, or rent an apartment, I would highly recommend Bay Management Group
Update:
Moved again recently and the people at Bay Property Management were phenomenal in helping me throughout the process. I would reccomend to a friend
Rebecca Ingber
I had a great experience renting an apartment through the North Calvert Street Office of Bay Management Group! They were very prompt with all emails and maintenance requests. Our common areas were kept very clean. Safety and complex maintenance were clearly a priority. I would highly recommend renting through BMG!
Jillian Solomon
It has been a pleasure working with Bay Management Group. Their staff is friendly and very efficient. They have done a great job placing tenants and dealing with all the maintenance requests at my property in a timely fashion.
Bobby Smith
I have been working with my new Property Manager Harvey Malla and he has been great with communicating to the tenant and myself with any issues. Great property manager to work with and recommend him for anyone.
Tim Naber
I’ve been a Bay Management Group client for about a year. They have been managing my place in Fells Point. I want to give a shout out to Chris, who is making my life so easy. My tenant reached out to me through BMG and expressed concern that the heat wasn’t working. I checked in with Chris and he had already swung by my property, bled the radiators, which solved the problem. My tenants were happy with the swift solution and therefore I am happy. When I get back to Baltimore over the Holidays to look at my property, I know that all will be solid. Highly recommended to anyone with some space between themselves and their property!
Frederick Gramlich
Bay Management group has done a phenomenal job renting and managing my property after I moved to Florida. They placed great tenants and have taken great care of my old home. I have no worries about the property in their hands.
I highly recommend them to anyone with a property to rent.
julie boyd
Property Manager Eijie Araja was a great help to me in trying to find a remedy for a matter that I have been trying to get handled for months. I appreciate her diligence.
Michael Lehmuth
Just settling into our new apartment, and we must say that Bay Management gets our vote! Our leasing agent was very knowledgeable and helped us find a unit in our price range and in the neighborhood we were hoping for. The management staff has been great, very attentive and responsive to all our inquiries. If you are searching for a rental, we would definitely recommend connecting with Bay Management!
Rick Mayfield
I bought real-estate in Baltimore after college. I bought a 2 BR as an investment, but since I don’t live there, I rented it. I found Bay Property Management Group online and wasn’t sure what to expect. I assumed that it would be be challenging to identify the best provider of best service for the value. I was SO LUCKY that I nailed it with BPMG on the first try. I have had the same tenants for 6 years. I get my mailbox money and peace of mind. That is why I felt compelled to finally review them.
Alice Mandell
I have had a great experience with this management company; they took over managing the building that I live in a few months ago. They are kind, responsive, are very attentive to safety. I especially appreciate Carli Steiner, who has worked tirelessly to coordinate repairs, upgrade non-working appliances, and to make sure that everything runs smoothly. She is responsive, kind, and very attentive to details. I highly recommend her as a point person. Landlords: hire this company- they are really exceptional! They also have a 24 hour maintenance service- very helpful. During COVID, Carli has made sure to update me about repair work and to make sure that all specialists are wearing masks etc.
Robert Gibb
I have been doing business with Bay Management for many years and they are a great company. Always very professional and courteous to deal with. I deal with many of their property managers on a daily basis and they are always quick to respond to any issue or question that may arise.
Ellie Clayton
Bay Management Group has shown exceptional customer service- everyone I've spoken with is friendly and helpful, and they respond to email inquiries right away. After having to deal with horrible property managers in the past, BMG has been a breath of fresh air. Highly recommend!
Ryan Cuppernull
Roxie Cabal has been a great property manager! She responds quickly to any emails and has been very helpful answering any questions.
Emily Wald
I moved to Maryland a few years ago and found a great townhouse for rent by Bay Management Group. Renting through Bay Management has been a great experience. They are responsive to maintenance requests and lease renewal options. They were also flexible with providing month to month options, since I was not sure if my job would be relocating me to another city.
Sydney Guzman
I have now lived in 2 properties bay management group has managed. They are very good with follow up and have not had many issues with the 2 properties. We had our HVAC system go up about 4 months ago but it was replaced within 24 hours! I would rent from this company again but am moving out of Baltimore.
Eric Undersander
I was a resident for just over 2 years before leaving the Maryland area. Naomi and the other staff were helpful and fast to respond. The tenant website works well for payments and maintenance requests. My downtown apartment was beautiful and my only maintenance request in the last 2 years was a broken smoke detector, fixed in a few days. Highly recommended.
Jason Lewis
I’ve been working with Bay Management for a couple of years now and have nothing but positive things to say. The office staff are friendly and helpful and anytime I need anything, it’s always taken care of quickly. The few maintenance men that I was able to interact with are always nice and professional. I also like being able to pay rent online.
Kenneth Kreyling
I origanlly owned two rental properties in Owings Mills which I had managed by a small property management firm. About four years ago I made the decision to switch companies due to poor communication and extremely high maintenance invoices. I interviewed multiple companies and one of which stood out, Bay Management Group. Not only have they been extremely professional and attentive with all my needs as an owner but by having them handle every aspect of my properties I have been able to purchase two more properties just inside the city limits which they also manage. With Bay Management Group I have been able to retain many tenants for multiple years and finding tenants for my new properties was a breeze with them at the helm. They have kept me up to date on all maintance issues and have never seen an invoice that appeared incorrect. As I continue to purchase more investments properties I will have Bay Management manage them- highly recommended property management firm
Anthony Marquez
I relocated to a new place and I now understand how I took for granted this team. My property manager Sinta C. was very responsive to my inquiries when I was still a tenant in one of the properties they manage. She patiently enlightened me when I had questions. Keep up the good work. My new property management team has got big shoes to fill.
Privy Boards
I got into Baltimore on a Tuesday, relocating for a new job. I had viewed multiple properties Wednesday and Thursday of that week, but nothing had come through yet. I started work the following Monday and only had 3 days left to find a place and move in. All of my belongings were in my vehicle. On the Friday of that week I was able to view a property managed by Bay management group. The representative from Bay management was incredibly professional, knowledgeable, and experienced. After viewing the property I told him my situation and he said that it would be difficult moving me in so fast. The representative worked until late that night, filing the necessary paperwork in order to get me into the property and sign the lease the following day. If I hadn't have gone through Bay management group, I would not have found and moved into an apartment by my effective start date. I can't thank them enough for what they did, I would recommend them to anyone looking for a place in Baltimore.
Derek Thornburg
I had to move to the area for work on a pretty short notice. I tried looking for apartments myself but its really stressful trying to find a place without actually seeing it. I really didn't want to stay in a hotel for weeks so I decided to look for a property manager. BMG was one of the first one to show up on google so I sen them an email. They seemed very nice and professional so I decided to see what they had to offer, told them my price range and what I was looking for.
They responded very quickly, they showed me a few apartments that fit my request. I really appreciate that they didn't waste my time with places that didn't meet my requirements or price range. When I got to Baltimore I ended up going with one of their recommendations and I've been happy here. I haven't had any real problems. Small issues with the apartment have been quickly resolved.
If you're looking for a new place I would encourage you to at least see what they have to offer, from my experience you wont be disappointing
Jackline Pollins
Been with the company a long time.Roxy Cabel is a great property manager. Always answers calls and response.
Rebecca Mullikin
Bay Management Group is just wonderful. We were on the fence about renting our townhouse through property management, but were referred to BMG by a colleague. They had it rented fast and have done a wonderful job managing my property. They are great with communication, always responding in a timely and polite fashion. They are very professional and have always been able to answer my questions with ease. I am glad that we made the decision to go with BMG and am excited to continue working with them!
Jerome King
David Schneider was helpful, responsive and professional in all matters as it pertained to leasing my new apartment. Thank you David all is well.
BPMG has a great website that also helped the leasing experience move along smoothly.
john berry
I have used Bay Management for a few years, and I am very pleased. My net rental income immediately increased $100/month, even after their fee. It has increased since then, as well. Taylor has been professional, responsive, and competent. She takes the time necessary to make sure I'm satisfied with any inquiries. She is a pleasure to work with.
Emma Keenan
My husband and I were undecided on whether or not to rent or sell our home, but after meeting with Bay Management Group we decided to give the rental route a try. It has now been about 3 months and I can honestly say that we made the right decision. They make everything so easy and we have really enjoyed the extra income every month. If you are looking to rent your home, I highly recommend BMG!
Mz Evolving
I had a terrible experience with another property management company in Baltimore, and switched to Bay Management Group. I have nothing but positive things to say about their professionalism and the service I've received. My new tenants are also extremely happy with them. Highly recommended!