Reviews of The Pipe Doctor Plumbing & Drain Cleaning Services. (Plumber) in Washington (District of Columbia).
The Pipe Doctor Plumbing & Drain Cleaning Services
Description
Information of The Pipe Doctor Plumbing & Drain Cleaning Services, Plumber in Washington (District of Columbia)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of The Pipe Doctor Plumbing & Drain Cleaning Services
Sunday
Closed
Monday
7 am–7 pm
Tuesday
7 am–7 pm
Wednesday
7 am–7 pm
Thursday
7 am–7 pm
Friday
7 am–7 pm
Saturday
7 am–7 pm
Reviews of The Pipe Doctor Plumbing & Drain Cleaning Services
Dan Adams
Repaired damaged sewer lateral line. Work was scheduled quickly, completed in one day, and cost about half of the next lower bid. Careful and professional crew took care to avoid "collateral damage" to plants affected by the necessary trench.
Kevin M
Adam arrived sooner then advised and was extremely knowledgeable, personable, and professional.
He was able to quickly correct my clogged sinks issue and the issue the previous plumber caused. Great service 🇺🇸 …
Bob K
Owen showed up promptly and was able to remove the toilet (which had been grouted to the tile) without damaging it. He explained all of the costs up front, installed a new wax ring and rebuilt it, and it is working better than ever.
Blair Shields
The Pipe Doctor was incredible. We had an urgent request after 5 PM on a weekday and had Owen there within 20 minutes of calling and had the water running again within a couple hours of calling. Our main water supply valve broke while the water supply to the house was off. Owen could not have been more professional and even took the time to explain things to us and even make professional recommendations on shower fixtures, which was not even why he was there. I will 1000% use this company again for any plumbing needs I have in the future and recommend anyone else in the area do the same.
JJ Lowrance
Owen diagnosed the issue with the sump pump. We determined the best resolution would be to replace the sump pump. Owen did the job right away and was very quick. Happy with the service.
Jennifer Saracevic
We had a leak from our sink / dishwasher and I searched our neighborhood's Facebook group history for a plumber. Called the Pipe Doctor and was scheduled with Owen. Amazing service, super friendly, thorough and clean. Highly recommend!! ⭐️⭐️⭐️⭐️⭐️
Allison Davis
This is my second time utilizing The Pipe Doctor's services, specifically Adam, and once again, they came to the rescue. Professional, knowledgeable, and most importantly, not trying to take me for a ride like other plumbers (cough *Dwyer* cough). Not only does Adam fix, he gives sustainable options and tips to prevent future problems - which lesser plumbers might see as bad for business - but this behavior engenders trust and loyalty. Living in an old house, I'll always need a plumber, best believe I'll call the ones who are honest and that treat me with respect. Also, Danielle, the receptionist, is always pleasant and very professional!
Stacey Holst
The only company I will call! Owen is the best- he has done a couple of jobs for us and is professional, friendly and knowledgeable. He explains everything so I feel informed and confident about making decisions on how to proceed. He’s repaired a strange shower issue that other plumbers could not figure out, and just replaced all the guts in one of our toilets. I highly recommend The Pipe Doctor and especially Owen!
Moustafa Abdel Kader
Adam was great and very detailed in his explanation, and shared photos and videos with the assessment. He was very professional and helped with answering all my questions. I would definitely recommend using Pipe Doctor.
Chris Oberst
We had a great experience. Owen from Pipe Doctor called ahead, showed up early, did great work on a plumbing leak, gave us options for an overflowing laundry pipe, and checked out our plumbing generally and gave us a list of things to check for periodically and consider in the older house we just bought. I felt like I was getting advice, not an upsell. Will gladly use again anytime plumbing needs to be done.
Robert Wood
Solid, professional, knowledgeable company. They did an outstanding job cleaning and relining our entire sewer line in a 130-year-old house in Old Town Alexandria. Gary explained everything, recommended the best approach, gave a fair estimate then did exactly what he said they would do and repaired our system much to our relief. Ten months later we contacted Pipe Doctor again for water heater replacement and they were on it, again with a fair price and expert knowledgeable and high quality installation. The thing I like best about this company is their communication. They answer all questions clearly and thoroughly and gave me a lot of confidence. No surprises. Props to Owen and Adam especially who worked on both jobs, and Gary (owner) who personally was on site for the entire sewer pipe repair.
Anabella Morillo
I use pipe doctor for the last 2 years for my different properties and I can recommend them 100% Adam is a 5 start! Great costumer service and excellent work! Thank you
Amol Limaye
The technician (Adam) that came to help me was very professional and knowledgeable. He had a lot of experience and knew how to find the right solutions. For my faucet low flow condition, he was able to find a nifty solution. So I did not need to replace the faucet. He explained to me what he was doing, what the challenges were and how he planned to overcome the challenges. He did high quality work and the price was reasonable. I would definitely use these guys again for my future problems.
Jimmie Cuevas
Need help with a small leak in my kitchen ceiling. Needed help asap and got it. Danielle the dispatcher got me the best plumber I have ever met Adam and within 30 mins boom at my door ready to go. Adam was straightforward, listened first to the situation, then he problemed solved and fixed the issue. He even gave my plumber tips for the next time I have the same issue. Really awesome guy, with a cool-looking beard, who is knowledgeable and a master at his trade. This company.is awesome I highly recommend them when you need help.
AppliedVirtualSystems inc
Our sewer pipe clogged. Had it cleaned and inspected by another company and was shown the main pipe had broken. The pipe was located directly below our front concrete and brick stairs. The Pipe Doctor was the ONLY company that said they would try to repair the pipe without damaging the stairs. Others wanted to break up/remove the stairs which would have doubled the cost of the repair. We contracted for a repair of the broken pipe and re-lining the pipe (a process called CIPP). They arrived on the agreed date, dug beside the stairs, tunneled under and fixed the pipe. No damage to our stairs. On the second day, they re-lined the pipe from the house to the street. We then added re-lining from the remainder of the pipe (under the street) to the county sewer. To avoid spending more time, they brought in a second crew and worked longer to fill the trench, re-pour the sidewalk, and finish the preparation work for the next day. On the Third day, they arrived when promised and finished the job. We only had to avoid using the drains in our house for a few hours each day.
Things that were very positive:
1. We got to work with the owner when estimating the job.
2. Everyone who worked here was polite and considerate.
3. The excavation was the minimum needed to get the job done.
4. They answered all questions that I and my neighbors had with clearly and completely.
5. The provided options and described benefits and possible issues very clearly.
We would use them again.
Maewanda Jackson
Adam did a great job in installing a new electrical hot water heater in my condo unit and the the final costs was the same as the estimate he had given. Thank you!
Miss Champaign
First of all, Adam's beard is amazing! Second, he is extremely knowledgeable and did a phenomenal job replacing our faucet and garbage disposal. He saved us from a serious fire hazard in the kitchen. Adam took the time to assess the plumbing in a separate bathroom as well and replaced the pipes. Pipe Doctor's service is quality! You won't be disappointed.
Sarah Evans
I really appreciated the professionalism of James, Chad, and the rest of the team from Pipe Doctor. They arrived exactly when they said they would, they completed the work (excavation and replacement of our sewer lateral from city sewer all the way to main sewer stack in basement) earlier than expected (it was a big job and I was shocked at how fast they were able to complete it but I think this was because they arrived early and were hustling pretty much the entire time over four days), they were always so polite and willing to answer my many questions, their work was excellent (I especially appreciated the water line being run such that there is no bump-out in the basement), and they left the space as they found it which is saying a lot given the amount of digging and jackhammering they needed to do.
I also appreciated the work of Adam and Gary who initially came out to look at the project. In contrast to a few others who had seen the piping, they were able to immediately identify the pipe material from the camera inspection; I could tell that they had seen many, many pipes and were experts.
Michelle Crow-Dolby
Pipe Doctor replaced our existing sewer lateral from inside our basement to the city sewer main using technology not available with most plumbing companies. It was a complicated job and we are happy with the results. Would highly recommend.
Charles Dolan
We have experience with Adam's professionalism and expertise in the past and always ask for him. He is a perfectionist and a skilled analyst and problem solver.
Stephen F
I called the Pipe Doctor in September 2022 for a clogged tub drain. They were responsive in coming out the next day. They charged $312 to run a snake to clear the drain. The price seems high but I suspect it is comparable to other plumbers in the area. (My wish is that people would list the cost of the service in the review so a person can have an idea of the cost before they come out).
They did a good job clearing the drain.
2 things concerned me:
1. The price quoted was the cash price if you paid by either cash or check. They did not disclose this upfront but only after the service is done. OK if they pass some of the savings on to you but I am not sure if they do this or not.
2, The plumber was a bit of a smart aleck.
The 3 stars reflect the above concerns and the price for the service that I guess is average for this area.
Overall they did a good job with the cleaning.
Nadia Yungk
Adam from the Pipe Doctor was wonderful and spent the entire weekend unclogging a very stubborn pipe so my business would be able to open on Monday. I was very happy with his thoroughness and persistence.
Marissa Quay
I’ve called Pipe Doctor a handful of times now, and have only the highest of praise for them. The guys who come out are honest and hardworking and I’ve never felt like they’re trying to upsell me on anything. We even called recently to have our garbage disposal fixed and Owen called before showing up. He told us that, while he would be glad to come and fix it, he felt as if it was something we could figure out and he didn’t want us wasting money by calling him out. He was absolutely right, we fixed it, and I have a ton of respect for him for telling us that, when he could have quickly made money on a simple fix. We will always use these guys!
Will Buckingham
2020
Surprised to get charged an appointment fee of $25 for an appliance install. More surprised by the quote given...2.5 times the cost of (multiple) other competitors! Wish they would have given that ball park amount over the phone or told me about the appointment fee...the 5* review I gave in 2019 is going down a bit
2019
Sean & Brandon, “the A team” were great. They upgraded a broken valve and provided about 5 tips for other visible things in the basement. They noticed a water line leak and were able to repair that on the spot. Above and beyond and totally transparent throughout the process.
Jodie Mueller
I've had them repair items twice in my home, most recently helped by Owen. Both shared good information about the problem and repair, seem knowledgeable, and didn't try to upsell. Have not had a problem with the repairs. Both plumbers were very polite. Will use again.
Richelle Lee
Pipe Doctor repiped almost all of my 29-yr-old single family house because we had polybutylane pipes. Their price was reasonable for such an extensive project. Jacob and his team were prompt and cleaned up after each day of work, and they finished everything in 2 days. Drywall cut-out were minimized as they had informed us prior to starting the project. We got drywall repair done by another contractor.
Pipe doctor also replaced our sump pump (that broke down) and they installed a new under the sink water filtration system.
Jacob is very knowledgeable, honest and friendly.. Highly recommended!
Casey Siler
We had a leak coming from our second floor bathroom. Owen came the next day and was able to locate the source of the leak and repair what needed to be fixed. He was very clear on cost and next steps through the whole process, making sure to check in with us so we knew the cost and what the plan of action was and also if the plan needed changing. He did suggest fixing other plumbing issues, not part of the leak, that he would recommend fixing and sent a quote for those which is helpful.
Lourdes Kinsolving
Fantastic service and a nice price. Owen was on time. He checked the problem , explained it to me and how to solve it. Very profesional. I will use this company again.
Taylor Bartrom
Great attention to detail and talked to us every step of the way along with photos so we could get a good picture of what was repaired and how it was repaired. As well as a great price for quality work.
Clay Percle
Very reliable and professional. Not the cheapest in town, but you get what you pay for! Owen is tremendous.
audrey monish
I’ve used them for various plumbing issues several times and have always been happy with their work
Astyak Ghanavatian
Owen was great to work with. He did a great job replacing my sump pump and answered a lot of questions about the plumbing system in my house.
DEREK ATWOOD
Pipe Doctor was 1 of 3 that I had reached out to for a quote for a waterline replacement/repair. Gary came out, shared his thoughts and in the end probably saved me a ton of money. The quote given was well below the other 2 and Gary is an out the box thinker to ensure that there was minimal impact to my yard and driveway where the work was being done. Gary and his crew were outstanding, professional, and timely. I would recommend them!
Susan Larson
I cannot express how delighted we are with the two plumbers (Owen & Jacob) who found the source of a long standing plumbing issue and determined best plan of action for repair. Their knowledge was evident as they explained everything to us. In addition, we felt like we were dealing with honest individuals unlike the 4 other companies we dealt with prior to finally finding your company. Honestly and quality is really important and will keep the customers coming back. Susan and Kevin.
Robin Ludt
Owen was courteous, knowledgeable, and did a clean job. Danielle was polite and helpful as well. I would call on them again.
Lisa Lauritzen
Owen was very careful and thoughtful in his approach and tried for a cheaper fix before it became apparent it was a bigger problem. I really appreciate that.
Jim Rocco
Very courteous customer service and was able to get help quickly. Our plumber was prompt, polite, had impressive facial hair, and very quickly assessed and fixed the issue. He also went so far as to thoroughly clean up his workspace after and made sure that I was satisfied with both the service and the cleanliness.
The price was quoted in advance and there were no surprises.
Would absolutely use Pipe Dr again if the need arose, and would request our same technician Adam.
Roberta Massiah
What a great experience! Scheduling was a breeze; and the plumber, Owen, arrived on time, well within the window after a call that he was on his way. I originally scheduled them to install a touchless kitchen faucet I had purchased; when he was here, I inquired about replacing the garbage disposal and then he noted some issues with my current kitchen sink traps (which were clear to see when he pointed them out). Owen was friendly, knowledgeable, and professional; and he immediately flexed from my initial faucet installation request to add the other two items to the scope. Overall, I couldn't be more pleased with the service... Owen did a great job and I'll definitely reach back out to The Pipe Doctor for future plumbing needs!
Sandra Montes
The pipe doctor came out to unclog my kitchen sink on a Sunday at 7:00pm. Owen saved the day and I have my sink back. Thank you! I highly recommend Owen and The Pipe Doctor.
Jacqueline Wooten
Wonderful experience. Plumber was extremely helpful and patient. This is a wonderful company. Customer service was phenomenal. We will be using this company in the future. It’s hard to find an honest plumber but luckily we were provided with a genuine plumber. I would definitely recommend this company to anyone having any plumbing issues.
Ashley Philips
Adam was fantastic! He went above and beyond when he came to replace our kitchen faucet. He recommended that he check the old faucet to see if it was salvageable before we spend extra money to replace it. Then he noticed there was a leak at our main shut-off valve and gave us some options for getting it fixed. He even popped up to our shower to check on a heat/cold issue. He was super professional, friendly and we’ll definitely call him again. He also has a really dope beard that my husband is super jealous of!
Michell J
The receptionist, Danielle, was very nice and the plumber, Jacob, was able to come out within a couple hours of receiving the call. He detected the issue quickly and even pointed out another issue that might cause problems down the road. I'm very pleased with this company.
Fran DeLaura
Adam from The Pipe Doctor was amazing. As soon as he walked in the front door and I told him the bathtub faucet was leaking he said the cartridge in the shower handle needed to be cleaned. He knew exactly what the problem was and was very patient with me while I asked about other possibilities I had found on Google (which obviously makes me an expert). He just knew without a doubt what the problem was. He said if he could just clean the cartridge the price would be about half the cost of replacing the cartridge with a new one. I agreed to both options in case the new cartridge had somehow become damaged.
Once in the bathroom, he was surprised that the faucet handle was brand new, it had just been installed within the last month. Another plumber had installed the shower handle the previous month, I called that plumber when water leaked through the ceiling below after a shower a month later. He couldn't find the cause so he just caulked around the chrome plate. After he left it no longer leaked through the ceiling, but the faucet began a steady leak, that is when I called The Pipe Doctor.
Adam found the newly installed cartridge was clogged with pieces of what appeared to be pipe liner. He pulled pieces out of the cartridge and then asked me to turn on the main water line for about 1 second to flush the line, I did this four times. After each of the first 3 flushes, he pulled liner out of the pipe. It ran clear after the fourth flush. The pieces measure from 1/2 inch to 2.5 inches long. He did not need to replace the cartridge as it had not been damaged. He could not guarantee this had cleared all the material out of the lines. He said the problem was not due to something the last plumber did. I did send that plumber an email just so he would know what to look for if another customer called with a leaking faucet.
This repair stopped the leaking faucet, but after a shower the next day the ceiling below again began to leak, so there was still material in the pipes that would need to flushed out.
When Adam returned he said a possible source of this material would be the dip tube in the hot water heater, he wouldn't know until he installed a new hot water heater so he could take the old one apart. I already knew it was about time to replace my 1998 hot water heater. After replacing the hot water heater Adam found the dip tube in the old unit had deteriorated from almost 4 ft tall (the length of the hot water heater), to only 3.5 inches and what was left of it looked just like the material that had clogged my shower cartridge. I got a very good price for the hot water heater and installation, plus the 15% senior discount made the cost more than reasonable.
Adam is a very upbeat, friendly, positive person. He explained to me every step of the way what he was doing, why, and what he found, as well as the cause. After I gave him his tip he told me any tips he receives are passed on to a good friend of Adam's, a clergyman, who uses the money to pay for medications for the elderly.
I had called The Pipe Doctor a number of times before each of Adam's visits. Danielle was always friendly, courteous, and answered all my questions. I would like to thank her for all her help and patience.
The Pipe Doctor is now my plumber, they are experts.
Le LaVertu
Requested quotes through Angie's List and Pipe Doctor got back to me with an offer to send a technician out the same day. Owen was great; efficient, kind, gave me great tips, and installed my new garbage disposal right away.
Gary Skiar
I can always rely on Owen to identify and fix the problem. Great plumber. Great guy.
Kim Follett
Adam was awesome and efficient, he was so helpful. He was quick in getting my main line unclogged so I could use the pipes again. I am so thankful for this man and the company. I am TOTALLY going to be recommending them to ALL of my family, friends and business people. I work in real estate and good service is the best in my industry. Thanks again Adam
Jason Fong
Contacted the Pipe Doctor through Angi to unclog the drains in the tub and shower in both of our bathrooms. Adam did a great job snaking through the drains to eliminate the source of the blockages (gobs of hair). He also detected that the pvc vent to our gas water heater was broken, a dangerous situation with the risk of carbon monoxide poisoning. He installed a new part for the vent. We are grateful to Adam for detecting this problem and are very pleased with all the repairs.
Leslie Hoge
Adam was able to quickly and masterfully fix our leaking toilet, cleaning up after a less than good job performed by the original installer some 20+ years ago. A great repair experience with a plumber who also has a great beard!
Dzung Tran
I had a water main leak and Fairfax water told me I'm responsible. Communication with Gary the boss man was easy and quick. Jeff and his crew came out on time and finished everything quickly before noon. Work site looks clean and minimal digging was done. Overall I'm very happy.
Lyle Perkinson
Had a first time service call from Pipe Doctor today. Our main water shut off valve developed a heavy leak this morning. Pipe Doctor got here the same day I contacted them. Their tech, Owen was polite and professional. I'm a VA licensed Home Inspector, so I scrutinize plumbing work on a daily basis. He did an excellent job! My wife and I will call Pipe Doctor, and see if Owen is available the next time we have a plumbing issue.
Sara katz
I called to have my master bathroom toilet unclogged. They were able to have someone out same day. Adam was personable. He was able to clear the blockage after removing the toilet and snaking the main line. He even ran a mini camera at no charge to identify the cause of the clog. It is actually a backgraded that was causing the problem and provided an estimate on the cost to repair the issue permanently and indicated it did not have to be done right away but without repair the drain will eventually clog again.
Robert Hepfl (Hef)
After other contractors could not find the leak. The Pipe Doctor found it and now its going to get fix, thanks
Rad Piver
I called Pipe Doctor Plumbing because I had a leak in my garbage disposal. Owen came out that same day and was able to replace it. What impressed me was the degree of attention he took to make sure that he left no mess, ensure that the new garbage disposal wasn't leaking and explain any observations he had about problems. He was very polite and took his time to answer any questions I had. I just want to remind everyone, that these are not handymen, they are plumbers and therefore the prices are in line when compared to other plumbers.
Tom J
So I woke up Black Friday Weekend to take a shower for work and had zero hot water. I called three plumbers including a plumber I've used for years and no answer. I called pipe doctor a lovely young woman answered and told me a technician named Adam would be at my home by 4pm. I was at work but my gf was home.. Adam was on time and quickly determined my hot water heater was over 20 years old. He said he could reset the breaker that tripped but due to age it needed to be replaced. He also recommended a couple other repairs to increase performance. We scheduled the replacement for Monday. He was there first thing installed the water heater and did the other work. It looks great and I'm mainly happy to have hot water again. The price for the work was more than fair. This is a classy business the people I worked with, the young lady in the office (I cant remember her name sorry) and Adam were top notch professional. I am a customer for life after they helped me out particularly when no one else would. This is a small local business that deserves my support I will highly recommend them to anyone reading this along with my friends and family. I can't thank pipe doctor enough!
Lauren martinez
We have Used this company a few times. It’s never fun to have to call a plumber but both of the professionals that have been to our house were great. Jacob and Owen completed the job and shared their knowledge on the situation which is very helpful for future plans. I definitely recommend them.
Rebecca Lowman
Our experience with The Pipe Doctor was great! We had a plumbing emergency Sunday evening with no easy at home fix... being that we only have 1 bathroom it was a pretty big issue. We called The Pipe Doctor because of their breadth of experience and highly rated services. That decision did not disappoint. Adam was very thorough in identifying the issue and provided us with information throughout his entire visit. He was very knowledgeable, efficient, and a pleasant force in our panic! Very pleased with The Pipe Doctor and Adam!
Deep Dhillon
We had an emergency Saturday night and had to turn off our water. We called them and were able to get a plumber out our way. We got Adam and he called us to let us know he was running late and still arrived very late in the day to do our job. Adam not only was very quick in fixing our faucet but was also very informative and did an excellent job. It was excellent service and we appreciated the advice and information he was able to provide us. He was a very experienced plumber and the service and information he provided was much appreciated. This company provides great service and I would recommend to anyone in need of plumbing services.
Ling Eng
Sincere thanks to Amazing Adam! He helped unclog our kitchen sink pipe on a Saturday morning at short notice. He was very friendly, professional and did a very thorough check to make sure everything ran perfectly for us before leaving. While we certainly do not want any future plumbing issues, we would definitely work with Adam again if there is a need for it.
Julie Evans
Jacob was a huge help, had a lot of questions and uncertainty but he was very helpful with explanations of the problems and all available options and went the extra mile to get a part we needed to keep my work moving. So grateful for his help and expertise, highly recommend for quality, reliable, honest plumbing.
Austin
Jacob arrived at my house and quickly diagnosed the cause of my basement flooding issue. Shortly after, the "A Team" was dispached and came out and replaced a defective main water pipe with a new high-quality copper pipe. In a very short period of time, the Pipe Doctors had my basement flooding problem completely fixed and good to go!! I worked with the owner Gary and was given two options; repair the defective pipe or replacement. I decided to go with the second option of replacing the pipe with a high-quality copper pipe which also came with a lifetime warranty. After the work was completed, the A Team also made sure the outside work area was just as it was when they arrived. The Pipe Doctors did a great job in resolving my basement flooding problem and I've had zero issues since. Needless to say I am very happy about that and am confident that it will be good to go for a long, long time. Big thanks to Gary and the A Team at the Pipe Doctors for providing top notch service and commitment to quality!! Well done!!
B Smith
Adam showed up right on time and diagnosed our faulty vacuum breaker within minutes. I honestly thought the appointment was just an estimate and they would have to come out again later to do any work. Nope, Adam replaced the bad part right there and was gone within the hour. He took the time to explain to me how to take care of the hose system so I didn't make the same mistakes as the previous owners. I was very pleased with how fast and easy the whole process was. Magnificent beard too, by the way!
Imran & Sarah Siddiqui
The Pipe Doctor team is amazing. They are by far the best plumbing service I have worked with. We had them come out to give an estimate on various issues within the house and with our clogged storm drain. We hired them to clear our storm drain and they were able to do it quickly and efficiently. Adam, the one with the beard ;), was very friendly and answered all my questions. He was also very patient and kind to my infant, playing peak a boo with his beard. Gary the owner was always easily reached and straight forward with the work and expectations, giving me updates and future suggestions. We highly recommend them and will be working with them again!
honestpuck
We were extremely happy with our service. Adam was punctual and friendly and explained everything he was doing and what we needed. He even gave me some maintenance tips. Most importantly he wasn’t pushy. He could have easily made more money with a harder sell but instead he earned our trust and repeat customers because we will definitely be calling The Pipe Doctors the next time we have a plumbing need. Not to mention, Adam’s beard deserves its own five star rating.
Jasmine Blaine Garcia
We are so incredibly happy with the service we received from The Pipe Doctor. We called early in the morning because we noticed water collecting in our ceiling and were able to have Jacob come to our house by 9:30 am. Jacob was extremely knowledgeable and friendly. He quickly identified the leak (out upstairs toilet was not sealed properly) and notified us of a mold problem. He recommended that we call our insurance company and the proceeded to reseal our toilet and repair the leak! His suggestion to call our insurance company saved us thousands of dollars on a separate home issue we are facing. Thank you Jacob and the Pipe Doctor team for providing us with such excellent service.
James Miervaldis
Adam and Owen are awesome! Another plumber suggested breaking tiles to fix the issue in the shower. Adam explained he could try a few things before resorting to that drastic step. He and his beard worked their magic and extracted a corroded piece of the shower arm out in no time. He any Owen have excellent customer service. Fair price and efficient. Best team on the east coast hands down.
George Lavallee
Jake from the Pipe Doctor showed up on time, and was very friendly and knowledgeable about the problem. He went to work and after some persistence was able to unclog our drain and have it running as good as new. The best part was he offered options along the way, but was not pushy and did not try to up sell. I will definitely be using them again in the future.
Carolyn Burrell
I contacted The Pipe Doctor and Scheduled and appointment and on the day of the appointment, Adam called to let me know what time he would arrive. When he arrived, he greeted me and diagnosed the problem with my leaking faucet. He provided an estimate and I approved the work. He was very professional, completed the repair and showed me what he had done. He was also clean and neat in completing the repair. He did an excellent job! I highly recommend The Pipe Doctor for your plumbing needs.
Lina Productions LLC
We had a main water line pipe leak in our basement that required us to shut the water off to our whole house. I called Gary and he responded within minutes, and sent Adam over very soon afterwards. Adam arrived and was very professional, and great at customer service. He assessed the situation, and presented us with two options. You could tell he was really thinking it through and was knowledgeable. Although the less expensive option was attempted first, it did not fix the problem. They were going to have to dig quite a few feet from outside the house in order to access the pipe. Adam was reassuring and returned the next day with Jacob who worked hard at digging. Once digging was done, they discovered the pipe was encased in hydraulic cement and would have to drill through cement in order to access the pipe. They stayed until 11 pm that night doing their best to get things back up and running. Our case was quite unique, Gary the owner even came to help and they had to return the following day to finish the job, a total of 3 days. These gentlemen are all very professional and I highly recommend them and The Pipe Doctor. While working on this, Adam discovered another issue in our mechanical room that helped avoid another potential disaster for which we are truly grateful. Adam genuinely cared about our issues, and also planned ahead and even had all parts ready when he returned with Jacob and they swiftly took care of our second problem. Excellent customer service, knowledge and reliability are what you get with Gary's company....you won't find many companies like this. We will call The Pipe Doctor from now on for any plumbing needs and so should you!
Marlon Shaw
Many thanks to Owen and Adam (love the beard btw!) They helped repair a leaking pipe at our main when everyone else was closed for the day or ready to call it quits in preparation for Thanksgiving holiday. They tackled the job flawlessly and provided recommendations to help improve our knowledge as new homeowners. I trust these guys and would definitely work with them again.
Paul Kim
Owen was extremely friendly and professional. He came on time and gave me knowledge about the toilet functions that I did not know about. After the work was done, I was extremely pleased with the full replacement on the parts. I would highly recommend this company if your looking for wonderful service and quality.
Jarad Stout
Very responsive and helpful. they were able to help me out within an hour of my call.
Kelley Washington
I had to place an after-hours emergency request for plumbing services and the Pipe Doctor team was fantastic. The team was extremely responsive, and Adam, who completed the work, was incredibly informative and helpful in explaining the root causes. He also took extra time to speak to the owner of my unit to ensure she understood the key issues and provided recommended next steps. Thanks team!!
Jack Beverly
Great local plumbing shop. Super knowledgeable, professional, and good value.
Jeff Brown
Amazing service. I called because my brand new faucet wasn't working. Adam took it all apart in seconds cleared debris from it and put it back together and it worked. He also explained the emergency cut offs were bad and needed replaced or the faucet would continue to clog. Very knowledgeable, amazing work and an awesome beard.
julia yeckley
These guys were awesome! Very professional, personable, and reasonable. Treated my home better than I do. Safety was a first convern. And responded quickly to my needs. 10/10 will be calling again. Hard working insividuals, and will defiantly get your taken care of.
Phil Lowe
Adam and Owen showed up on short notice and replaced a couple of frozen washing machine faucets in a tight space with perfect copper pipe repair. They also fixed a leaky drain. Their prices were reasonable and their work was first rate. What more could you ask from your plumbers?
Dream One
Had a recent experience with Pipe Doctor while they were in my neighborhood doing some excavation and significant plumbing work. I feel your average company really doesnt seem to care much about getting the job done well while causing as little interruption as possible, to include returning the job site to as good ( or better ) or a state than it was when they began. We certainly experienced that with the Pipe Doctor, they went well out of their way to make sure that every item from the job was done extremely well, and went so far as to even go past the areas they worked in in some cleanup, and laying down new grass seed etc.
Really top notch bunch of guys, we worked with the Owner Gary, and I have to say he's someone we will use for a long time to come for our plumbing needs.
Eric S.
I've had them out twice the past month for different issues. No doubt, Gary has good and competent plumbers on his team. The most recent plumber, Adam, did a phenomenal job diagnosing my water heater. He talked me through what would be required to fix the gas valve if the initial remedy doesn't work. Definitely going to keep the company as my go-to.
Bob Booher
This is the 3rd time we've had the Pipe Doctor to our house to help us with renovations. Each time, we were impressed with their professionalism and quality of work. The last 2 times, Adam was our plumber and he was very meticulous in doing the job correctly and instructive in letting us know what was wrong and what was needed to fix the problem.
Mary Cabriele
The pipe doctor team was amazing. My hot water heater died and they were Extremely proactive in trying to solve my problem. They were extremely knowledgeable and provided me with great customer service and outstanding expertise. They weren’t trying to upsell and they were very patient when explaining exactly what yearly preventative maintenance I need to do. Thank you Adam and Gary!!! Best plumbing service.
Angela Henson
I couldn't be happier about choosing Pipe Doctor! Gary was extremely prompt in contacting me once I submitted a website inquiry in the early hours of the morning. He was able to get Adam out to my property that same afternoon. Adam very quickly identified the problem. I received a quote immediately after his visit. I gave them the green light and Adam returned the very next afternoon to fix the issue. He was prompt, entertaining and courteous. His beard added an extra flair to his personality and I gotta say - I didn't hate it. Thank you Pipe Doctor!
Justin Leiser
I had The Pipe Doctor come out for a leak in my ceiling that had been an intermittent problem for a while. Owen was my technician and found that the water was coming from the valve in the master bedroom shower. I had other companies come out and was told I need to redo the entire shower because I have back to back bathrooms. Owen found that the wall in the other bathroom where the valve in question is was behind a mirror that he was able to move and perform the work needed to replace the valve and saved me thousands of dollars from having to break tile and redo my shower just to replace a leaky valve. I highly recommend The Pipe Doctor and will ask for Owen again in the future.
Paul Pinkie
Adam did a great job clearing a really nasty blockage in our just purchased home. He kept us informed through the entire process and was respectful of our home. He even took time to educate us on maintenance and optional longer term services to consider. The dog loved him and his amazing beard. We’ll definitely call Adam again when needed.
Thanks for the top notch service.
Melanie Dent
Adam's beard is awesome.. he's so great. Got everything working
Chelsea Barry
The Pipe Doctor is a very good plumbing company. Adam arrived on time and he was very knowledgeable and professional. He found three leaks in our kitchen right way and I was so relieved. The charge was reasonable and the service was excellent. Thanks for Adam.
Christine Flanagan
We had a leak somewhere in our bathroom that was causing water to drip from the dining room ceiling when the shower was used. Jacob found the problem quickly and replaced the rotted gasket. We also had him replace the tub spout and shower head since he was here. Additionally, we discovered the night before our appointment that one of our sump pumps appeared to be broken. Jacob replaced it with one from his truck. All in all, the service was OUTSTANDING! He took the time to explain everything and demonstrate that the issues were resolved. Pricing was reasonable and service was quick, professional and personable. Cannot rate Pipe Doctor highly enough! Definitely recommend!
Heidi Kosakowski
We had Pipe Doctor come out to fix a toilet. Multiple people looked at the issue and finally the bearded man was able to solve it! Thank you!
Jack heagen
I am a commercial property manager whom manages buildings through out Northern, Virginia. This past Saturday, a building I mange in Lorton experienced an issue with a back up in the main sewer line. I called Pipe Doctor around Noon, and within two hours they were onsite to diagnose the problem. Adam confirmed there was a backup in the main sewer line that needed to be cleared. Adam got to work, and communicated through out the project .The main challenge we had was gaining access to the necessary unit, as it was a Saturday and most of the business were closed. After working together to gain access to the necessary units, we identified the location and cause of the clog, which Adam was able to clear. The cause and location of the clog were documented in detail and with pictures in the invoice. As a property manager this is a huge help. Having worked with many plumbers in the past, Adam and Garys communication and professionalism were top notch and I will definitely be using the Pipe Doctor again!
Joe Barnd
The repair quality is unmatched. The plumber had extensive experience and technical knowledge - got the impression they can handle even the tough jobs with ease. Very professional and easy to interact with - especially in a COVID world. If you get the guy with the beard - he'll have you squared away in no time.
nik hawkins
My child flushed some plastics knick knacks down the toilet which stalled it. Customer service was nothing short of top notch as they were extremely responsive and empathetic. Once everything was scheduled, our plumber Owen arrived along with another journeyman and the entire experience was painless. Owen was informative, professional, courteous and was extremely conscious of current COVID protocols. I was even provided with a helpful way to talk to my child about what goes in and what stays out of the toilet. All around I would highly recommend this group to anyone seeking plumbing needs.
Jere Simpson
They were very easy to communicate with over the phone and in person. They prioritized my work flash floods were coming and my sump pump was out. They came very quickly and the price was deserved. You could find cheaper, you get what you pay for. Adam was not pushy, he took the time to do things right, and educate me about the problem. He pointed out a couple other problems I should have taken care of that aren’t plumbing related but just something I can do myself. They will now be my go to plumbing company. I can tell Adam loves what he does and has a wealth of experience and knowledge. Only a person with a beard game that strong can be trusted to fix these complex problems 😀
Chris Shelsta
Great service. They showed up same day for an urgent drain cleaning that another plumber was not able to clear. Kudos to Owen who was very knowledgeable and got the job done. Highly recommend!
Laura Bollettino
We had a doozy of a clogged drain and it wasn't apparent exactly where the clog was happening. No worries - Jacob persisted and was able to clear it after trying several different approaches. Great value and service - will always use Pipe Doctor from here on out.
Arzu Dillice
During routine maintenance for our water meter, the valve broke off so I had to call the Pipe Dr to come do an emergency repair on the valve. Not only did Adam (with the awesome beard!) explain everything so that someone with no knowledge of plumbing like myself understood what exactly happened and how he was planning to fix it, but they did it at a fair and reasonable price. And he went above and beyond by waiting for the water company to turn the water back on to ensure that there were no issues with the repairs. It was clear that Adam took pride in his work and was an absolute professional. I would definitely use the Pipe Dr again!
Ruby Zheng
Called for a plumber, got someone to come by in a few hours. Owen quickly diagnosed and fixed the problem, along with another small issue I was having. Excellent customer service, would highly recommend
Rome M
Outstanding service! I had a deeply clogged bathroom sink in a 1940s home. The clog was more than 25ft into the pipe and drainage chemicals couldn't reach it. The Pipe Doctor technician came out the same day, was extremely professional, and fixed the problem. He tried several methods, starting with the cheaper option. When only the more expensive option worked, he only charged for that one. The price was reasonable and fair. I highly recommend the Pipe Doctor Plumbing and will definitely use their services again!
Carlin Sun
I tried to solve my own plumbing problems in my basement which hasn't been used for 20+ years...and ran into many problems I couldn't solve. I called the Pipe Doctor and they sent Adam our way to help diagnose/fix the issue. Adam was very friendly and transparent, he did the job quickly and as clean as possible.
I would definitely call the pipe doctor again! Thank you!
Daniel Comings
I needed a new garbage disposal installed. The plumber who came out was polite, professional and knowledgeable, did a good job and even pointed out some problems with my plumbing (put in by the previous owner) without insisting that they had to be fixed ASAP. In the end, the job was done faster than I expected and for about the cost I expected to pay (he gave me three price points for the new disposal with one higher and one lower than the one I chose, so there was flexibility). I would happily hire Pipe Doctor again.
Charles Carron
Water heater replaced within hours of my call on a Saturday. Reasonable price. Very friendly technicians. After installation, Adam (the tech with the great beard) explained in detail how to adjust temperature and how to maintain new water heater. No drama. Highly recommend.
K Kear
Owen and team did a perfect job on replacing a PRV valve. He triple checked his work and educated me on the process and tips for future tweaks if necessary. Friendly and highly competent professionals!
GRC LTD
Shawn called promptly and came to rescue us (non-emergency) within 48 hours--on a Saturday!! A tough job tackled professionally and cheerfully; great results, fast work, and he left everything clean and neat. Shawn gave us excellent professional advice about what we needed to repair, broken down in financial increments so we can easily decide what we need & can afford to do now, and what can wait. Very impressed with the service, the plumber Shawn, and the Pipe Doctor company!
Mark Rosenberg
Our washer drain backed up on Wednesday, 22 January 2020, and I called Pipe Doctor after 6pm and they immediately dispatched Adam to come to our rescue. He fought rush hour traffic and squared away our blocked drain. Adam was absolutely fantastic—extremely professional and personable. We will definitely use Pipe Doctor again should we require plumbing services. We’d also request that Adam be the plumber to respond. Thanks Pipe Doctor!
Carrie Schroeder
Our experience with the pipe doctor (and Shawn specifically) was great. They responded to calls very quickly for quick service and were professional, knowledgeable and very friendly. Shawn took the time to listen to my questions (and even some that didn’t pertain to the broken water heater...the reason for us calling them). I would highly recommend them and will be using them for all my plumbing needs going forward.
Tori Potter
Had a clogged sink in our kitchen. Gary was quick to answer my call on a Sunday and schedule an appointment for Monday afternoon to have someone out. Adam was professional and very transparent in his procedure. Our sink is no longer clogged, and he even fixed our kitchen sink (low pressure due to hard water build up) for no cost. 12/10 would recommend and will be calling these guys for as long as we are in VA.
Rakelle M.
We were referred to the Pipe Doctor but a friend who recently used them. The issue we initially called about resolved itself, but we decided to have the technician, Jake, replace our sump pump and install a battery back up. We were impressed with his knowledge and the quality of his work. We will definitely use Pipe Doctor again and we will request Jake.
Kevin Greinke
Fantastic company, with superior service and great quality work. Jacob Himes is a true professional, who identified and rectified our plumbing problem. I highly recommend this company and will use this company again for my plumbing needs. Thank you!!!
Athena Zavolas
We had a drained clogged and Adam helped us out a great deal. Very professional and on time. Recommend then them for all our plumbing needs.
Ryan Jones
Great work. The tech Owen helped identify a strange water leak and advise on what repairs are needed. He was very comprehensive in his investigation.
Tim Clancy
I placed an emergency call on Sunday, and Adam (the one with the great beard) arrived within 1 hour. They do charge an extra Sunday fee since they are typically not working, but if it wasn't an emergency they offered timeslots on Monday.
Adam fixed 3 broken pieces in my toilet and examined all of the other toilets in the house for just $290. He took the time to explain all of the details of both the mechanisms and repair, plus explained some maintenance tips.
Eugenio Salazar
Adam and the team were professional, personable, and on-time. They came out to my property and were able to help me determine al of my options for fixing some interesting plumbing issues.
I couldn't have asked for better technicians, more efficient service or a fairer price.
I will definitely recommend and call them the next time I need plumbing work done.
Thank you!
Hector Cuevas
Water heater started leaking 3 days ago and after struggling with warranty to company to get a company out to do the repairs I finally got Pipe Doctors! Outstanding job by a professional crew. Shawn was kept in touch during process with warranty company and expertly executed the water heater replacement within 3 hours! Highly recommend.
Katie Smith
Adam showed up on time and helped me troubleshoot the issue I called to report (identifying the cause of a ceiling water mark). He was able to help me narrow down the possibilities and provided a good set of next steps for me to follow. Not only that, but he helped me identify and fix an additional issue that he noticed while he was here. Was very happy with the service overall and would happily recommend this team!
Pamela
The Pipe Doctor's tech, Shawn sent a text when he was on the way, that was a good start, and showed up when promised. So far great...The garbage disposal stopped working, Shawn attempted to fix it but it was rusted out. It was replaced quickly, at a reasonable price. The Company is honest, reliable and clearly great plumbers. We will call The Pipe Doctor when the need arises again. Thank you for being a great Company to work with!
Susan Picerno
Luis and Brandon were polite and professional! They came on time, they explained everything, and I've never seen the toilet installed so quickly. The entire job was less than an hour and 1/2! And the product installed was great. By the way, I'm a person in the wheelchair and they were kind enough to attach my new toilet hand rails as they put on the toilet seat. Very kind! I can't imagine using anyone else next time I need a plumber. :-) You can tell when people really care. And maybe this is silly, but it was important to me that they were very kind to my dog. She's a loving little soul who takes great joy in greeting every repair man, so she doesn't understand it if she's ignored. They got that gave her some attention, which made her day (and mine, too ;-) )
Jason Riner
Gary at Pipe Doctor was great! He was very professional and resolved the issue with our plumbing! I even asked a general question about an unrelated problem and he answered it and explained how to resolve. He has now come out 2 times and each time was completed with 100% satisfaction. I would highly recommend him to other customers!
Sumitava Chatterjee
Switched from high-pressure sales tactics of My Plumber to Pipe Doctor, and never regretted the decision. Adam (the plumber) was fast and effficient. He was very punctual - said 8:00 a.m., was there at 8:00 a.m. He was open and honest. He diagnosed the problem with my leaky kitchen faucet, fixed it, and it runs perfectly now. At no point did I feel pressured to buy any products or services. Will recommend them to anyone.
Andrew Primmer
Adam came to look at my rental property today. He was very attentive and punctual. He called to make sure of our appointment and to confirm when he would be here. Once he came he quickly found the issue and talked about options for fixing it. Very honest, Easy to talk to and he pointed out everything he was doing and the importance of everything.
mickie etzler
We use them a lot and they are the best!
Khoa Tran
These guys are great! My downstairs neighbor informed us of a leak coming from my unit so I googled the best rated plumbing service locally and came across the pipe doctor. It was late into the day but Gary picked up the phone when I called, within 2 mins he was able to dispatch someone. Adam came shortly after and worked with us to find the leak. He was super attentive, knowledgeable, and gave insights on what to do next. Would highly recommend these guys!
Richard Owens
Today 11-20-19 I needed a plumber for a leaking OLD delta shower unit. I called Pipe Doctor and because of the urgency of the amount of water I was losing they tried very hard to fit me into their schedule asap. The original installation by the contractor back in 1995 was not that great, so Pipe Doctor had a lot to deal with. However, within an hour we were back in business!! Thank goodness! I couldn't keep my main water off too long because I have Grand Children in the house! Just wanted to let anybody that needs a plumber and also a fair price...These guys are pretty good!
Amber Morgan
Great work! I had a kitchen pipe crack while I was installing my new dish washer. They arrived about an hour after I called and repaired the pipe quickly. The plumber, Adam, even walked me through the rest of the dish washer installation!
Ian Hall
I recently experienced an issue with the water pressure dropping significantly on my kitchen faucet. After stumbling through some basic troubleshooting on YouTube, I realized I was in over my head and needed help. After reading some reviews online, I decided that The Pipe Doctor looked like the best option. My call was answered by the owner, Gary, who politely provided me with two scheduling options for the following day. I chose a midday timeframe and was contacted about 30 minutes prior by Wayne, the assigned plumber, who arrived right on schedule. Wayne quickly diagnosed the problem, showed me exactly what had happened to cause the drop in water pressure, and explained how the replacement valves would present a similar issue in the future. He was extremely helpful, answering several additional questions I had during his visit. He was also careful to wear booties while in the house, which is a basic consideration that not all service providers think to do without being asked. Aside from the obvious and inevitable sting every homeowner knows of having to shell out money for an unexpected repair, this experience was positive in every way and I would definitely recommend The Pipe Doctor and Wayne in particular to anyone looking for efficient, polite, and honest help with a plumbing issue that is beyond their grasp.
Shaun Moe
Adam was incredibly knowledgeable, was easy to speak to. He was courteous, professional and explained all elements of the issue and our estimate to make sure all of our questions were answered.
I highly recommend them for their workmanship, transparency of pricing and interest in making sure the customer understands the options and can make well informed decisions.
Patricia Miller
I needed my sump pump replaced. They were at my home within 2 hours of my phone call. They came prepared. The price was affordable and my husband was pleased with both the service and price. I would use them again and highly recommend the Pipe Doctor for your plumbing needs. Good services and quality work.
Eric Mauck
My experience with The Pipe Doctor was great! Adam was very thorough in identifying the issue and provided me with information throughout his visit. He was very knowledgeable and helpful with giving me tips moving forward! Very pleased with The Pipe Doctor and Adam!
Almudena Arriaga
I highly recommend the Pipe Doctor. I had the pleasure of having Adam today working to fix what appears to be a backup sink but I need up being a very greased clogged pipe.
Adam did not leave till he got everything fixed. And it was a nasty job. He did a fantastic job and was not afraid of the challenges that were present. the company and the tech were fantastic Thanks Adam!!
Shin Kai
The prices can’t be beat for quality work. The owner himself Gary made my service call painless and convenient.
The tech Adam was able to diagnose and fix the problem that 3 different other companies that I called prior couldn’t solve my water heater issue.
Was able to solve the issue in the most cost efficient way possible. Will be using using this company for all my businesses moving forward.
-Kevin
Shinsekai Ramen
David Friedman
I snapped the copper pipe under the kitchen sink this morning while cleaning at about 8 am. After trying several plumbers who advertised Sunday service, At about 10 am, I found Pipe Doctors. Adam called by 10:30, and was at the house by 11:15. He was experienced and knowledgeable. He explained the process to me, and he had the sink fixed and working within the hour. With 3 kids, I couldn’t go without a kitchen sink and dishwasher, so I am really grateful to Pipe Doctors for taking care of me so quickly.
Benjamin Dawson
Wayne from the Pipe Doctor Plumbing did a great job in replacing a water valve that we needed to have water in the home. He showed up just as scheduled and in no time made the needed repair. Pipe Doctor has a permanent customer thanks to Wayne's good work. Thanks.
Robin Agoglia
We submitted for assistance through our home warranty late on Sun evening. Early Mon morning, we received a call to schedule an appt, and the plumber was at our home just a few hours later. Beyond timely response, he was professional, knowledgeable, promptly diagnosed our issue and gave recommendations for the future. Very pleased with the service!
Antonia Ingersoll
The Pipe Doctor was contracted by the property management company whom we rent from to address a leaking water main in our home.
They are extremely professional and efficient. The job was completely quickly, despite having to hand dig our yard, due to the way power and gas lines fell. Unfortunately, our main break was under the house, so they had to navigate through an excessive amount of water.
Despite the challenges, they made every effort to push the excess water away from the house. I was extremely impressed, not only by the clean up to our utility room, after they completed the job, but also by the time taken to fill in our yard, which included raking and laying grass seed.
Great job done. I highly recommend them.
Erich
5 Stars (*****) I don’t do a lot of online reviews. I’m more a word of mouth kind of person. But when I needed a water heater replaced, I didn’t have many sources to rely on that I trusted. So to help others out, let me tell you that The Pipe Doctor is a great choice. I got a referral from a friend who has had The Pipe Doctor work on his plumbing before. He needed a replacement water heater as well not too long ago so this was his choice. I did my research and it turns out The Pipe Doctor was able to give me the best price of any of the other **licensed** installers, even better than what I would have gotten from either the big orange or big blue stores. I’m very happy with the installation and the process.
Dan Bowman
Adam is as professional as they come. He visited our house and immediately pinpointed the issues, then provided a fair quote. Did not beat around the bush or try to upsell at all. He was quick and courteous, and I highly recommend him.
Harold Osmun
Adam showed up and was able to identify the issue quickly and solve it even faster. He was extremely professional and knowledgeable. The best part however, was the mans epic beard. I am pretty certain the beard did all the work. Amazing experience all the way through! Thanks again Adam!
Mara Kaiser Braunger
We have used The Pipe Doctor twice and highly recommend them! Shawn & Brandon installed a new toilet on New Year's Day. They were honest, on time and highly skilled. We are looking to redo our master bathroom soon, and we intend to use them for that project.
Hoyt Yee
I highly recommend the Pipe Doctor. I had a burst hosebib (from frozen water) in a tricky location in my basement behind drywall. They quickly scheduled a service call that fit my schedule, and sent email and sms reminders for the appointment. Wayne showed up exactly on time and fixed the problem (replaced pipe and a spigot and shut-off valve) quickly and cleanly. Wayne was courteous, professional and took the time to explain what he was going to do, how, why, and afterwards, how the new set up worked and how to avoid the problem in the future. He made the experience as stress-free and pleasant as possible. The cost was quite reasonable. I will definitely turn to Pipe Doctor next time I need plumbing help.
Mel Dixon
Pricey, but great service. Prompt & accommodating. They willingly waited until I got back from dropping my son at nursery during the initial consultation, then the actual installers replacing the toilet (Shawn & Brandon) were very quick & professional, plus they willingly looked at my other toilets & water heater to see if there might be any other problems brewing.
Mitchell Espinosa
Fixed what was needed and more. Owen was very good.
Bea M
Adam (beard) and Owen were very professional and thorough with their work. Extremely knowledgeable, prompt, courteous, and great customer service. Would recommend 10/10.
Daniel Song
I have received services from Shawn of Pipe Doctor to unclog a kitchen drain and to replace a jet in a hot tub. He is very knowledgeable and his service was excellent. He was also creative in fixing the jet to keep the costs down. Highly recommend!
Lissy A
Gary answered the phone quickly and asked me to explain the problem we were having. His diagnosis was spot on! He was able to come over and fix the problem the same day! Gary was extremely knowledgable about his trade and was able to convey the plumbing issue in layman terms. He was polite, professional and efficient-- what more could you ask for....and the icing on the cake-- excellent pricing! His business card has a permanent place on my fridge for future plumbing repairs!
Geoffrey Floding
Adam came out to take a look our plumbing issues and help diagnose a leak. He didn't try to push any additional services and gave good advice. Would go with the Pipe Doctor again.
Anna Caruso
Adam did a great job repairing my tub drain. He also answered some questions about the sink and toilet too, and helped resolve some issues there. Fantastic work. Thanks very much!
C.J. Howard
We had a very good experience with Owen who was able to able to fix our issue with a lot of professionalism. He was also able to offer good explanations for our issue.
victor balestracci
This company was excellent!! The contact at the office was wonderful. She was helpful and pleasant on every contact. And, Jacob, the technician that did our work was as well. And, he completed our work quickly and professionally when he came to complete our service!!
Terrence Andrews
Adam was awesome!!! My wife and I really appreciated his hard work to fix our various home plumbing issues. Also being new residents here in the area he also provided my wife and I some advice since we are new home owners here.
Shane Crozier
Had Adam come in to replace my gas water heater. He was quick, great to chat with, and very laid back. Their quote was far and away the lowest for the job. Highly recommended.
Andrew I. Lenard
We bought our house a few years back and they threw in a greased up kitchen drain for free. Fortunately, Adam and his luxurious Beard 2.0 were able to open up the clogged pipe and install a cleanout. Super happy terrific, A-number one.
Luis Lizarralde
Adam (the guy with the awesome beard) did a great job. Fixed the problem. He was very clear explaining the problem and how he would solve it. He was very knowledgeable and fixed the problem in a timely manner. I would call the Pipe Dr again to fix our plumbing problems.
Donnell Tilery
Shawn is a truly experienced professional. He arrived promptly to do work and did an outstanding job. Very pleasant individual even while doing, well, gross plumbing work. I highly recommend them.
Kristi Donovan
Great service. Adam provided clear explanations of the problem we were having, things to keep an eye on, fixed it (he even folded the end of the toilet paper roll into a triangle - like they do in hotels :) and helped me make an informed short-term decision on what to do next. Left the bathroom cleaner than he found it. Highly recommend!
Meredith Braselman
Our inside water shut off was leaking and nearly broken. Jacob and the team were so great and fixed the pipe and installed a new cut off valve in under an hour.
Adam Schildge
Luis was very helpful in explaining the source of the issue and provided good advice on the fixes required. He completed the job quickly and was very polite and professional. We would be happy to call them for future plumbing needs.
Randy Erwin
To Whom This May Concern,
Good morning! Just as information. I, and my wife Sandra, would like to compliment and give Mr. Luis Rancel, our plumber technician with The Pipe Doctor a 5 Star rating for his excellent/outstanding customer service and his professionalism when he came to our home earlier on Saturday, (10-13-18) for a toilet repair in our spare bathroom. Thank You Luis! Very much appreciated.
Kind Regards,
Randy P Erwin
Shannon Carter
Repair needed was on a leaky shower faucet. It was taken care of the same day I called. The plumber, Wayne, was very professional and efficient. Price was comparable to others in the area. I would recommend.
Adrienne D
It is almost Christmas and my son decided to cook spaghetti...enough for an army. As he poured the spaghetti in the sink the food went down into the pipes. I needed my sink back instead of the water that was spitting out because this was Holiday time...guests were coming all week!Adam arrived on time and eased my anxiety. No solution poured down the drain would work as I found out. Adam took everything apart and easily handled whatever the spaghttei was effecting along with solid grease. Later, Adam explained the do's and donts of food and a kitchen and advised how to maintain the sink and pipes. He even fixed things he saw that were going to go wrong along the way...saving me time and money in the future.
Adam seems like a solid gentleman proud of his growing lambchops. I would recommend anytime...it is rare to see a man so proud of his work and the company he works for.
Dave Martin
Would recommend. The technician was professional, knowledgeable, friendly, and prompt, exactly the qualities I was looking for.
Kim Leveski
Save your time and money and call these folks first! I went through 2 other contractors, costing me a week with a clogged kitchen sink, before the problem was finally fixed by Wayne with The Pipe Doctor. He was helpful, professional, and left me in a significantly better situation than when he arrived. I can't be grateful enough. Thanks, Wayne!
Seth Allyn
Adam from the pipe doctor was able to help us out on a Saturday. He was punctual and very courteous. He identified the issue in about 5 minutes and was able to quickly and cheaply fix our issue. Highly recommended.
Mitch Boersma
The Pipe Doctor team was very quick to respond and professional throughout the process. Adam went above and beyond to clear a complicated blockage -- the best plumber with an awesome beard!
Sandra Erwin
Gary Cruze last week fixed our toilet which had been having problems for a long time. He took care of the problem right away. We highly recommend Pipe Doctor, they are very professional, timely, they know what they're doing and their prices are reasonable.
Joshua Bun
Great job! Shawn also gave great maintenance tips to keep our sink disposal working well. They fixed all our plumbing issues. We will be using them again!
Karen Hunter
Terry and Wayne solved my three year long issue with one visit and with one action. I was surprised that they never had to enter my home to check the problem because they knew where to start to look and that was at the main line. They were both very nice and made me laugh during a very stressful time for me. Thank you both for your professionalism and your years of expertise that shined through on 8/24/17.
Sunny K
Had the pipe doctor come out today as a last ditch effort to find a leak that apparently no other plumbing company could find (6 in total). Luis came by and after only 20mins he identified the problem! Great company to deal with and I’ll definitely use them again!
KS11
Terry's professionalism is above reproach. In layman terms, he explained the intricacies of the problem as well as the solution. Terry represented Pipe Doctor Plumbing very well during the service call. I definitely recommend Pipe Doctor Plumbing. Keep up the great service!!
Will Thomas
Thought I had a main line backup based on my triage, but turned out it was just a side line issue. Adam walked me through all of the triage steps he was doing and how he was going about ubclogging things and suggested some maintenence steps to help prevent issues in the future. Great service after a minor hiccup on scheduling.
Milagos Thomas
Excellent services. I had a mainline stoppage preventing me from being able to shower, use the bathroom or do laundry. They came out and showed me the two blockages on camera and disintegrated it with a jetter. They resolved it in an hour I shouldve called them first! made the mistake of wasting time with rotorooter who were on an entirely different warpath and wouldve costed me thousands.
Daniel Cook
Excellent service and very honest and professional.
Ann Marie Warner
I would give them 10 stars if I could. We have used them twice for big jobs and both times their staff has been professional, prompt and done the job right. Pricing is good, they will not gouge you! Also, they are happy to answer questions and advise you so you can avoid future plumbing expenses. Thank you!
Stephanie Angle
Great work by Shawn and Brandon with the Pipe Doctor. Quick, effficient, clean and communicated throughout the diagnosis and installation of a new water heater. Will definitely refer others and use again. Thank you!
Judy MolOli
Master plumber took care of a nightmare of a pipe bursting and flooding main level and affecting the basement, but was able to diagnose and pinpoint the problem. Adam was very professional and informed every step of the way what had to be done!
Ed Rawlins
Very quick service and technician was very knowledgeable, professional and friendly. Highly recommend.
Ron Sans
Really appreciated their quick response and hot water heater works properly.
However, they sold me a hot water heater with fewer BTUs than they quoted and refused to refund any money.
Lastly, they left the old hot water heater outside the building and didn't pick it up until a couple of days after i called.
Donna Gray
Luis arrived on time and did not waste any time getting to work. He did a clean and professional job in a much shorter time than I was expecting. He was able to address any questions or concerns that I had and did a fine job! Plumbing problem solved!
Jarred Abney
Wayne was excellent. He was able to identify the issue and get it fixed. He also provided recommendations for another potential issue that I should keep an eye on. Would definitely use this company again.
lucie hansen
Responded immediately. Adam arrived and efficiently diagnosed the problem and resolved. Honest, fairly priced and dependable. I will call again if I ever have the need. I highly recommend!
Sepehr Soleimani
So satisfied with the service. Jacob did a great job fixing the issue with the main sewer line. He is professional and very clear with explaining the issue and the repair cost.
Tom Lutke
Excellent Service!
They went out of there way to fit us in as soon as possible.
They did a great job for an excellent price.
They were careful and clean. (Wore booties on the way in the house)
Will definitely use again.
Arista Michelle
They called me within the 24-hour time frame that American Home Shield said they would. And they scheduled me within 2 business days. Unlike other companies, it process was a very smooth and timely process for me to work with The Pipe Doctor!
Glenn Iams
Needed a plumber for an emergency busted pipe at 3 am. The Pipe Doctor did a great job and we really appreciate them coming out in the middle of the night so quickly. I would recommend them to anyone. Thanks again
Valerie Wells
Terry showed up on time, very professional and courteous. He identified the problem and completed the job in a timely manner.
I would definitely use this company again and would recommend them to friends and family.
Stephen Scott
Professional, quick, communicative, high-quality. Thanks!
Nick Allen
My bathroom drain was blocked. I'd drainoed it to oblivion but it still kept blocking. Wayne and Jacob did a great job getting to the blockage way down the drain. First rate job. Recommend
Scott Bachor
We had an issue come up late on Friday afternoon and decided to call the Pipe Doctor. Within an hour Adam and his mutton chops were here and were able to help us out within a few hours.
Joan Wages
Knowledgeable, friendly and cost conscious.
David Rolls
A big thanks to Adam - who hides his big smile behind that bushy beard. Although his snake is much more mean - but it leaves your drains so clean. Punctual, with a prior heads-up, and professional service.
Enrique González-Bernard
Adam was great; knowledegeable and informative about everything. They treat you like family and prices are unbeatable. Great job Adam! Kudos! Totally recommend!
Ed Cassin
Adam was great. He called ahead before he arrived, was polite and professional, and did a great job. Will call them with any future issues.
Saverio Weidl
Gary and his associates replaced a sewer pipe from our basement to the outside. They were very professional and thorough. I highly recommend The Pipe Doctor!
Nancy Johnson
Shawn and Brandon were early and had everything taken care of very quickly. I called yesterday and had the appointment set up for today. Couldn't ask for more friendly and fast service.
allan russell
I had Adam come by and he was totally awesome. Knowledgeable, honest and I will call the company my next issue.
Cool beard. Reminds me of zztop. Let’s boogie.
Bryan Griffith
Third time I've used them, they've always been up front with me. This time, Adam was prompt, quick, and friendly. And, of course, fixed our sink.
Catherine Devers
Thank you Adam and the pipe Doctor plumbing, for your quick and friendly professional job. You fixed a problem in a very old house. Thank you would highly recommend.
ra ca
Had a new sewage pump installed in my basement to replace the old unreliable one. Shawn and Jimmy let me know what they would do in order to remove the old pump and install the new one. A good experience.
Leighton Smith
Quick, courteous, efficient, and skilled.
Sean Buel
Wayne did a great job of replacing a burst pipe for a very reasonable price. Will definitely call these guys again if I ever need a plumber!
Deborah Relyea
Excellent service! Our tech, Adam, was very friendly and knowledgeable. Service was reasonably priced. We will use them again. Great job!
Lauren Trabert
They were quick and did wonderful and thorough work. Adam was really an expert and went above and beyond to fix our problem. Will definitely call them again!
Dallas Martin
Outstanding service!
I would use this plumber's services for future plumbing problems.
Arrived in a timely manner
Professional appearance
Demonstrated knowledge
Fixed the problem quickly
Dallas Martin
Joan Birnbaum
Came over within a few hours and had exactly what was needed on the truck. Wayne was friendly and professional. I’ll definitely call them again if the need arises.
David Darcy
Luis was was professional, personable, on-time and fast. Price was reasonable. I couldn't have asked for a better technician or more efficient service or a fairer price. Thank you!
Yutao Chen
Had a problem with a leak in the morning, scheduled an appointment that noon and came within an hour. Very professional, and a great value. Very helpful and knowledgeable.
Bill M
A great overall experience. Pipe Doctor was timely, professional and quickly fixed the problems. Will definitely request them again! Thanks
Richard Bilyew
Jacob was GREAT. True pro. Knew exactly what issue was, explained to me, and fixed that day. Highly recommend !
Louie Cornay
The technician came quickly and fixed my leaky pipe very fast and used the best available materials! Highly recommend them!
Whitney Wells
"[Problem Resolution] Terry arrived in a timely fashion, and was very professional. The experience with your company was seamless and put me at ease. Thanks so much for the great service!"
nick zavolas
The best very knowledgeable
Todd Harris (Papa Bruce's BBQ sauces)
I'm glad I chose to go with the Pipe Doctors instead of a bigger and well known company. I can't remember his name but he was great and knowledgeable.
Anna Reifsteck
Adam was extremely helpful and fixed our issue right away! Great customer service I highly recommend this company.
tiffanie krch
Awesome company!
Laura Simmons
Jacob was on time and very helpful. We will use The Pipe Doctor again!
Evyatar Ben-Asher
Adam was really great! Quickly identified the problem and solved the problem.
Came over within a 30 minute notice over the weekend too.
Thanks!
Himas Hazam
Helped achieve a reasonable solution and price. Did the job well. Happy with the service overall.
Trevor Henry
Luis took great care of us. Would highly recommend him for any plumbing issues.
Richard
Great customer service! I could not have asked for a better service provider. Would 100% use this company again and again! Highly recommend them. September 2017.
Matthew Phillips
Jacob arrived on time and went above and beyond to ensure the issue was resolved. Thank you so much!
Mike OHara
Adam Daughtery has a great beard, great attitude and does excellent work
Thank you Adam!
Sean Moyer
Great fast friendly service with very fair pricing... definitely use again if needed (already used twice)
Jane Foster
Adam was very professional and helpful -- all-in-all did an excellent job.
William Johnson
Adam did a great job. Showed up on time and completed the job efficiently.
Jake Bogdonoff
Louis was very polite and very efficient. I could not be happier with my pipe doctor experience.
Mary Ellen O'Leary
Jacob was great
Bernie
Owen is awesome!
Elena Pratt
Super accomodating. Came after hours at no additional charge and we had hot water that night. Thank you!
Christopher Nowell
They relined my sewer pipe that was 70 years old and failing. Now everything is doing great!
Michael Coppola
Very fast, professional, and fantastic rate. Will definitely use them again!
Matthew Butterman
Luis was professional, punctual, and got the job done right. Highly recommended!
Sam Hamam
Great service, Adam aka ZZ top was amzing, highly recommend him.
Lynn Ringuette
"[Timeliness] My tech was professional, timely, neat, and resolved my problem. I was very pleased and will call again."
Bruce Montrose
Prompt, courteous, reasonably priced, knowledgeable, pride in workmanship, and my new goto plumber from now on.
Ja RR
Fantastic repair and very professional and on time too! Would highly recommend them!
R Hill
The best plumber.
Galina Ivanova
Great service.
Very experienced.
Wonderful job and good price.
Brian Scott
Cleared out tree roots that wasclogging the pipe to the toilet. Identified the area of the problem.
Yvette Kofford
Efficient, cheerful service. I would recommend them! Even cleaned up any mess. Looks great.
29 North Transaction Coordinator
Came quickly when my hot water heater died, were early, did a great job
A
Solid service. Rapid response. Great work ethic. Fair pricing.
Tim Jensen
They were on time, got the job done right even though it was difficult and gave a reasonable price
Hernan Garbini
Solved leaking problem quickly. Showed up in time as scheduled. Very professional
Candace Means
Adam was able to diagnose my problem. Good work.
Nancy Anderson
Absolutely phenomenal service! Highly recomm"ended. Kind+
Tay Ita
I'm very happy with the service, Luis fixed the problem very quickly!
Nicholas Gerow
Highly professional. Gary was upfront, thorough, and honest.
Elliott Casey
Completely on-time, efficient, and professional. Great Job! Very pleased.
Pastor Hodari Hamilton
Best work in town!!! Great service you will not get better. I promise.
Gene Leonard
Jake was friendly and efficient. Reasonable price
Tara Swoboda
Excellent service, knowledgeable, put in extra effort to help fin most cost effective solution
Glenn Petrucci
Installed a new water heater for us. Very professional job.
Francesco Basti
Fantastic and fast service. Very prompt response and friendly service.
Sydney Stephens
Adam was very helpful. Overall great experience
Jennifer Blanchard
Leaky toilet fixed on time and fast! I'll use them again!
Chip K
Great response time, got the job finished with zero delays, friendly straight forward service
haley gaither
great service. would definitely recommend them.
John O'Dowd
Showed up on time, fixed the problem and didn't try to up sell me.
Calvin Whitby
Company/Owner are awesome! Highly recommend....
JP Dangmann
Adam really sorted me out, i recomend him
Carl Alexander
The technician Adam was great and professional
jonhen7
Adam did a great job
Nora Donovan
Excellent service. Highly recommend.
Angel Nest BB
The service was awesome.
Mike Orehowsky
Great company....
Michael Ashton II
Joe was kind and very knowledgeable. He was very upfront, educated us on the problem, and offered solutions. I’d strongly recommend The Pipe Doctor Plumbing Company without reservations.
Bradley P
I am so impressed with the services provided by the Pipe Doctor. My wife and I had a leak in our water line. I called a few companies. Gary, at Pipe Doctor, was the first to come out and give us an estimate. Their price came in very competitive but what made us go with them was their raving reviews. The reviews were definitely correct. The job to bring out the machinery, dig, replace the water line, reinsert the bushes, then seed and straw the area only took one business day. There were 5 or 6 guys working at one point. The crew was so respectful and clean. If they tracked in some dirt they cleaned it up. I am very impressed. I would give them 10 stars if I could. Highly recommend!!!!
Hamid Sattar
Owen did flawless work replacing a garbage disposal. Very pleasant guy as well!
Amy Dickson
THANK YOU, Owen! Give this man a raise already. Owen was on time, friendly, and patient. Just bought a new house, and previous owners did not maintain plumbing up-to-code. Without any condescension or (water) pressure, Owen took the time to explain everything before committing to a job. From replacing >1 accordion pipes to an entire ancient water heater unit, no task was too big or small for Owen. When he had to respond to an emergency service, Owen also communicated his updated schedule of arrival. He takes his time to repair things correctly. Yes, I ended up fixing everything he pointed out, but only because it all made sense. No reason to wake up to a leak when it can all be proactively fixed by Owen. He is more than fair and quite approachable. He’ll give you the choice, and you’ll likely take it. I look forward to referring him to my friends and family in the area!
Robert Rea
Lindsay Reed
Bettyanne Robinson
Chrissie Lavin
cynthia landrum
Jane Hixson
Melektu Lemma
Caroline Reid
Mark Owen
Aleshia Silva