Reviews of Len The Plumber, LLC. (Plumber) in Washington (District of Columbia).

Len The Plumber, LLC

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Plumber

Plumber

550 Forest Glen Rd, Silver Spring, MD 20901, United States

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Information of Len The Plumber, LLC, Plumber in Washington (District of Columbia)

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Reviews of Len The Plumber, LLC

T Monique

The company was on point and sent a Plumber "Louie" to my home due to a sewage leak in my basement. Other companies made me schedule for another day. Len the plumber treated this as an emergency and the issue was fixed and another issue was also diagnosed the next day by the camera guy(Forgot his name ,but very sympathetic). Both were very professional and I'm glad I did contact Len the plumber instead of the competition I used before that had no clue what was going on with my plumbing situation.

Terry Goodman

Jim arrived on time and carefully and skillfully assessed my problems and provided expert guidance and recommendations on how to proceed. Jim repaired 3 serious issues (shut off valve/pressure valve/and explained why it was necessary. I understood and agreed. I'm happy to report that I have not noticed any leaks after 3 days. Great job! Great work! Great cleanup! Thanks Len the Plumber and a huge thanks to Jim!

William Clark

These guys are good. I tried to work with another company before and the process at Len the Plumber is just simply better. I called them and they scheduled an inspection the next day. A day after that they came out with 4 guys and all the equipment they needed to take away the old water heater and install a new one. It’s just better than the competition. The business they’ve built and their process should be the gold standard in the industry. They also have amazing, proactive customer service. Couldn’t be happier with them or the result. 10/10 would use again.

Rochelle Vinson

I had a water pressure valve replaced. Gary arrived the exact time as promised. He was very efficient and courteous. He explained to me exactly what the problem was and repaired it immediately within 40 minutes. He gave me a $100.00 coupon. Mark, the branch manager, gave me a call to let me know Gary's time of arrival. Mark was very reassuring and put my mind at ease. He said, "God bless you", which is something that I greatly appreciated hearing especially in today's times. The young lady that gave me the appointment was very kind and professional. I highly recommend Len THE Plumber.

Frederick Barnes

Mr Vasquez arrived promptly and gave me the estimate on water heater replacement/installation. It was almost 3pm when I asked when could we get the work done. He said he could go and get the replacement water heater and he’d get it installed by the end of day. He did an excellent job , even though the job entailed some pipe rerouting due to the age of my old unit. He was done and had everything cleaned and wiped down by 7:30, and took the time show me the how the new cutoff valves and gauges worked. Really appreciated Mr Vasquez attention to detail. Excellent job.

Y Z

We needed our water filtration system installed as well as the water pressure system installed, the plumber that we did have had a stroke and was unable to do the job so we seek out Len the Plumber for the work to be done. Gary was out technician, he came in assessed what we wanted and came back the next day and install the two systems to our main waterline we are completely satisfied with his work with his professionalism and he understood our needs and delivered from what we want it for. If have ever any other issues with plumbing I would not hesitate to reach out to Len the Plumber for Services again.

Sybil Tanner

I had to have my water heater moved and some temporary lines added to accommodate contractors working in my home. My technician, Bruce, was very professional and personable. He completed his work in a neat and timely manner. I'll definitely recommend your company to family and friends and be a repeat customer if the need arises

Megan McPherson

We had a leak in our basement on Dec 23 and water damage and we called many other plumbers and no one wanted to come out on a holiday weekend. Luckily the plumber who did show up, Dan, turned out to be fantastic. He immediately detected the problem and was able to recommend a solution, and also noticed a few other things that needed fixing. He also recommended a company for dealing with the water damage and stayed with us until they arrived, also making recommendations about how to handle the insurance claim. Once we scheduled the work, he was always on time, always put on shoe covers, and was friendly and professional. I feel he went above and beyond to take care of us, especially as new homeowners who felt a little out of their depth. I will definitely be calling Dan again for any plumbing needs! I felt I could trust him to do the job right. Thank you!

Mahuwena Goito

Louie was professional and informative! The service he provided (garbage disposal repair, pipe replacement, and shower heater adjustment) took about an hour and a half give or take! Price was reasonable, too! The service dispatcher was professional and warm as well.

Anthony Moses

Brian was very informative and professional. He discussed the job in detail and explained the solutions to install a new hot water heater. Brian also pointed out some other issues that need to be addressed that are critical to our plumbing system. I would recommend Len The Plumber to anyone.

Eleanor Drew

Everyone we worked with at Len the Plumber could not have been kinder or more responsive. I was so impressed by how quickly they found then fixed the problem. The three plumbers we worked with were great. The office staff was also super nice and helpful.

Nan Bell

Len the Plumber called as promised to advise of arrival time. The plumber arrived on time, immediately assessed the problem and noted the two options. His advice was thorough and allowed us to make a well understood decision. He completed the job quickly and our problem is resolved. We would definitely use the company again.

Colin Cain, Sr.

Megan Helmick was very pleasant. Megan was thorough when explaining what was to be done after walking us through the damaged areas. She answered all of our questions to our satisfaction. She never tried to get us to have unnecessary work done. We appreciated her. She did an outstanding job. She made sure that we were satisfied with the work she did. We would not hesitate to hire her. again. Thanks Megan!

Charles Marshall

Exceptional service. Our technician was very knowledgeable and made the repairs in a timely manner. He explained what he was doing and displayed a high level of competence. Bottom line, he did a great job of fixing the previous Handyman's mess. Thank you Devin.

Ena benitez

Prince was very nice and professional. He unclogged our toilet in just a few minutes. The company is true to their estimated time window and the services are fast and effective. The price point may be a bit steep compared to others but worth it for the quick service and hassle free peace of mind.

Judy Tung

Daniel at LEN The Plumber made me feel like his focus was on helping me with the job on hand. He was the fourth plumber I hired to solve an odor issue in my basement that had lasted 6 weeks. He was the only one who replaced my sump pump and identified the odor source. After following his suggestions, we were able to eliminate the odor entirely. He is a highly respectable plumber with a helping heart!

Emilio Pineda

Micheal Keys was very professional, responsive and the work was of very good quality. He provided an excellent service. I am only concern is not related to Michael but the prices Len the Plumber charges, around $2,000 dollars for the installation of a 6 gallon water heater is excessive

Anna Baker

I had an emergency burst pipe on Christmas, the day after Christmas I called and called around and even plumbers that said they had emergency service wouldn’t answer me or said they would come out and just never did. Len the plumber answered promptly and came out the same day, event thought they had other emergencies and couldn’t come out until 7:30pm. On arrival Jonathan was extremely courteous and kind, even under the circumstances, and did a great job. I was so so impressed! I will definitely call them first next time.

Patrice Higgins

I woke up to experience a hot water heater inside the home, and later learned I had a busted pipe outside the home. Fortunately, this did not happen on the holiday or at night, but I was sent a repair technician/master plumber who single handily brought resolution to my issues. Could it have been cheaper, maybe, but the workmanship and quality was first rate. Yves was a true professional taking time to trouble shoot the issue, and showed me how to prevent future leaks-preventive maintenance. He was with us for most of the day since I had 2 jobs, unbeknownst to me until I went outside and saw a failed pipe. This is my second or 3rd time calling Len the Plumber and both times I have been satisfied with their staff and the work. When things fail you don’t have a lot of time to price compare so I can’t speak to price, only quality and service.

Arielle Dambrine

Michael Keys from Len Plumbers did a fantastic job at resolving a very tricky leak that was behind a sink on the first floor. It was not apparent, behind a wall and it destroyed the ceiling of a cupboard we had in the basement. Peter was quick, efficient, clean, hardworking and respectful. We asked him to fit a new plug on a vanity and that proved tricky but he managed this too. He was also helpful with an ill adjusted water spray handle on a moen kitchen water spray. I highly recommend him!

Maureen Gardner

On a Sunday afternoon I was dismayed to find flooding in my basement around a floor drain. I tried calling plumbers recommended on my neighborhood listserve, but nobody was available that day except an unlicensed technician. A friend suggested Len the Plumber, and I was delighted that a friendly, helpful receptionist answered my call and reassured me that a licensed technician could come out the same day, even though it was a weekend. Within a couple hours, I received a phone call and a text that the technician was on the way, and he arrived shortly thereafter. He brought in the necessary equipment to locate and clear a clog, which fixed the problem promptly, and then he cleaned up thoroughly. And he was friendly and patient in explaining the process and his findings. It was such a relief to have the problem fully solved the same day, before a hectic work week began. Highly recommended!

John Ballif

Prince did an excellent job diagnosing our problem , offering solutions at a range of price points, and then doing the work the way we selected it. He cleaned the worksite as he went and made sure we were satisfied with his work before he left. Great communication all along the process. Len should be proud of his work.

yuzhen shen

Our water heater broke down. Brian Safrit arrived on schedule and installed a new water heater. He did a professional quality work and ensured everything is correct and working. He was courteous and knowledgeable. We are very pleased with his service.

Ronald Elliott

Replaced leaking faucet, shutoff valves to sink and toilet. Replaced 5 ft of galvanized pipe with copper, replaced home shutoff valve and pressure regulator. Manual Vasquez showed up at the front end of the service window. Surveyed work to be done, pointed out the issues with the home shutoff valve and piping. Work was done expeditiously and professionally. Manual gave a quote for services up front. He was polite and professional. After cleanup you wouldn't have known he was even here. It was a good experience. Would use this provider again, especially Manual.

Carolyn Johnson

Kemar was EXCELLENT. He was professional, diligent, and explained everything that he needed to and why. He discovered other issues with plumbing in my house (that is over 100 years old), but he did not push; he only made recommendations and invited me to call back at another time to discuss. He cleaned up afterwards. I am happy with the service.

Sara Williams

We had an emergency situation with a clogged sewage line and backed up toilets, tubs, and sinks. Emmanuel was prompt and very courteous. He quickly diagnosed the problem in our house and worked hard to resolve it for us. He was considerate and helpful, explaining to us the issue and showing us how to help prevent further issues in the future. Highly recommend using Len the Plumber.

Karen VL

Megan was phenomenal! She was one stop shopping for us. Not only did she and her teammate fix our plumbing, she got a mold prevention and dry wall restoration company to come in, assess the damage, and offer their services, which will occur ASAP. She also got the city to repair the water valve at the end of our driveway. All within hours. Thank you, Megan. You are a pro!!

Tameika Soumah

Paul was very professional and knowledgeable. His team was able to replace our water heater the same day of identifying the issue. Definitely will use Len The Plumber for future issues.

Stuart Davis

Had a fantastic experience with Len the Plumber! From initial call to completed service, the turnaround time was only six hours. Harrison, our plumber, was professional, efficient, courteous, and knowledgeable. Will definitely call Len the Plumber again when the need arises!

Barry M

Dear friends, I highly recommend Len The Plumber for your plumbing service needs. You can count on this highly professional group. Here is my story. As I am to become a grand father for the first time, we organized a baby shower gathering this past Sunday in January. We anticipated 40+ guests attending. On that Sunday morning about 7 AM I heard a big bang sound followed by massive amount of cold water rushing from a broken cold water pipe under the sink of the master bedroom. The pipe cut was beneath the shutoff valve. Being unable to close water using the valve under the sink, it took me minutes to shut the master water valve in the basement in order to stop the water. By then there was a pool of water gathered on the master bathroom floor and also seeping through the ceiling lights to the first floor family room which was decorated with baby shower decoration and wrapped gift boxes. A disastrous situation with first reaction of how to go about cancelling the event. Hopeless and never experienced such situation, I googled for a plumber and called Len The Plumber's emergency line. The lady who took the call was very kind and calm. She assured me they would help me with my situation and told me she would dispatch a service call asap. Minutes later I received a text message informing me a service technician was on the way. Around 8 AM Len The Plumber's truck pulled in my driveway and James Hodge, the master plumber came to help. James entered the house with a big bright smile. He presented the remedy with a "can do" attitude and minutes later the repair was complete like nothing never happened before. James, thank you for projecting confidence and hope during those moments of desperation, your positive attitude and saving this very important day for us. Barry Bethesda

d mod

I cannot say enough positive things about my experience with Brian S from Len the Plumber. As a new homeowner, I was very worried about some plumbing issues I had found. Not only did he fix the issues for a fair price, he took the time to explain how the systems work. The education alone was incredibly valuable. I will be reaching out to Brian for any plumbing related issues in the future.

Mike Maizel

Brian from Len the Plumber went above and beyond to assist us in our time of need. Brian provided a consultative approach which I have never received from a Plumber or contractor or anyone in the past. He truly cared about solving our problem and solving it correctly. Len the Plumber has gained a lifelong customer because of Brian. Thank you!

Keyonna Wallace

Mr. Dan Stewart kept me informed of his arrival time so I did not need to wait for a long time. He informed me of what he needed to do to fix my problem and left me with no questions. He was quick so he didn’t need to charge for any extra time. I would definitely use him again for any future repairs/replacements.

adam w

Jonathan was incredibly helpful and knowledgeable in helping us detect and resolve our leak. I also appreciate how quickly the response was. He was at our home in less than 2 hours from our initial call. Excellent service.

Elouise Pierce

The service tech Treavon was polite and knowledgeable in the work that needed to be done to resolve the issue with the master bedroom toilet. He explained what needed to be done to resolve the issue. After he performed the work if there was any mess made he cleaned it up and left the bathroom in the condition it was in when he first entered it. He had me inspect the work to make sure I was completely satisfied before he left my home which I was. Treavon, Job well done and keep up the good work. Happy holidays!!!

The Truth

Megan is the best service plumbing professional in the area. Prompt, knowledgeable and very respectful. She walked me through every detail and made sure to get the job done correctly and completely. I will only do business with her.

Victor Vyfhuis

Mr Sawma Mal, the technician was very professional and took the time to explain the steps taken to correct problem. His workmanship was very detail and neat. He also took time to complete a thorough cleanup of the work area. I would highly recommend LEN the Plumber and Mr Sawma Mal, the technician, to everyone needing plumbing services.

Jack Lipshultz

Used this company to hook up a washing machine and solve a couple of related complications. We had a few frustrating glitches with the initial scheduling but our technician, Manual, was great — very professional, nice, and knowledgeable. I really appreciated his advice and hard work and he left the area spotless when he was done.

Iana Roytman

Technician was able to come the very next day after initial call. Treason fixed everything quickly and gave us tips on how to better maintain the drain clean. Very good service!

Rob Leake

Brian did a fantastic job fixing our gas leak. He was professional, knowledgeable, personable and efficient. He went above and beyond to fix our issue in a timely manner. Thank you Brian!

Stacy Brooks Whatley

Great first experience with Len the Plumber. Appt was fast and easy to schedule and confirm. Our plumber, Rodney Simmons, was great - knowledgeable and, importantly, he fixed the problem at a reasonable price. Will use Len the Plumber again!

Mark Hartley

Called for service at 7:30 am, got a call back that technician would arrive between 8 and 11 am. Technician arrived by 9:45 am and assessed the job, we agreed upon the estimate and the Technician proceeded to replace the Hot Water Heater per code. Very knowledgeable and professional; I highly recommend Len the Plumber. This was my second time using Len the Plumber and I am once again satisfied with the service I recoeved for the repair of the toilet. Service date Sunday, 10/16/2022.

Doug Bennett

Very responsive, fast service and quality work. Our technician Gary went to the extra mile to get everything repaired and ensure our issues were solved. Up front pricing with multiple quotes (no upselling or hidden fees) and good communication through the entire process. Would highly recommend

Maria Grimm

James Hodge dis a great job! He arrived around noon and spent the next 6 hrs with repairing our leaking water pipe. We’re very pleased with the work.

Diane LaGrega Bertocchi

Len the Plumber was excellent. Manual Vasquez was able to replace the old sewer pipe in the same day and replace the hoses to the washing machine. He was very knowledgeable and through and took the time to explain the problem.

Michelle Arnold

Had an emergency sewer leak in my basement and Len the Plumber was able to come out within 2 hours to assess the situation and complete the main drain clean out. The technician was knowledgeable and relatively clean with his work, and I have been satisfied with the outcome. The price was provided up front for the service, it seemed comparable to other plumbers.

Angela Altomare

My husband was trying to change our bathroom faucet when the water cutoff valve broke, late on a Saturday. I called several places and they were the only company who could come out. We were told they would be there between 8 and 11am Sunday. James got there around 9am. He was very polite and efficient. Gave us a quote for the job and did everything in a few hours.

Ashley Tisdale

From the estimate to completion of the work Paul was very professional. He and his assistant did excellent work installing our new gas water heater. I will look to Paul at Len the Plumber for any future plumbing needs.

David Stubee

Service was timely and professional. Our technician was friendly, polite, knowledgeable and had our drain blockage cleared very quickly. Will definitely be a return customer for future plumbing needs.

Ben Spangenberg

No technicians came the day I scheduled repairs. They called to cancel less than 30 minutes before my window closed. When the plumber did arrive, I felt bullied into a more expensive repair of my leaky shower. The technician said he couldn’t accurately diagnose the issue. I could go with a more cost effective repair, though if it didn’t work, he would charge for both the failed repair and the more expensive repair. Otherwise, he was kind, courteous and efficient.

Dee Dee

Scheduling is easy although I was rescheduled a couple times. Megan arrived on time, explained the steps before repairs, made clean drywall cuts, fixed the burst pipe issue, and cleaned the work area. Megan is one of the best plumbers. I really appreciate the services provided.

Leon Harris

Damond addressed a number of problems with our water tank and made some good, reasonable suggestions for measures to prevent issues in the future. What I really liked was his quick response when I asked him to come back later that evening to make sure my wife was okay with the settings on the system. I will keep his number handy for sure!

ItsMe Bitches

Sawma was a excellent plumber! Friendly, and knowledgeable. He got to work quickly. Got everything set up and running smoothly. Cleaned up everything and didn’t leave a mess behind. I would definitely recommend Sawma. Len the Plumber has a great worker in Sawma! Great job!

Stephen Padre

It's always unpleasant to have to do expensive home repairs and maintenance, which was the case with using Len the Plumber. They sent H. Belhadj to our house, who took care of our needs and at least made it understandable - why we needed some of the work done. I appreciated that everything was transparent and documented in writing - a written estimate for all jobs, and Belhadj explained all aspects of the jobs and answered our questions clearly about why the work needed to be done. He checked in frequently about what he was doing and on his progress with the jobs. One of the jobs took longer and was more complex than expected, but Belhadj stayed to get the job done and was patient the whole time.

John Tyler

Megan was great! She was very personable, knowledgeable, and professional. We went through a couple different options for my job; she answered all of my questions and helped me pick the best solution!

Shyam Raju

Bruce did a fantastic job in identifying two major pipe leaks behind the shower wall, fixed both the pipe leaks in very hard to reach areas between the Dry Wall and Wooden frame, by minimizing the amount of dry wall cut. He was very professional and paid a great deal of attention to ensuring that the repair was a long term fix.

eloisa taberdo

Very happy with the result. The technician is very professional. He gave me different options to resolve the problem. I use this company in the future.

Donda May

I requested a same day service for a leak under my kitchen sink. Damond arrived on time and was very professional and knowledgeable. I would definitely use Len the Plumber again

Charles Briscoe

Kemar Lewis, the Service Technician, provided our plumbing service and did an outstanding job in a very timely manner. The urgency of our situation demanded an immediate accurate diagnosis that Kemar was able to do. The toilet replacement was done quickly the same day, and the area was cleaned once he finished. I would highly recommend Kemar with Len the Plumber for your plumbing needs.

Madelia Hayes

The technician was very professional, thorough, and knowledgeable. I give a rating 4 stars and not 5 stars due to cost is a bit pricey that Len the Plumber company charges.

Jay Richards

We have used Len the Plumber several times, after having tried alternatives. Their plumbers are always knowledgable, competent, and courteous. Highly recommend them!

Grace Powell-Harvey

Megan is not just the most amazing plumber ever, she is a superhuman! So grateful to her and team for saving our entire holiday break after a pipe freeze caused a major leak in our house. I could not recommend her highly enough!

Jan Simmons Kelliebrew

This was my first time using Len the Plumber and I must say that Bruce Walker went beyond my expectations. I have used a LOT of service repair services and Len the Plumber does not just talk the talk, they walk the walk. I would highly recommend Len the Plumber and will definitely ask for Bruce Walker!

Melanie Rio

Technician himself was lovely, but came the day after I made the request, when I had no real communication from the company until 7:45 pm to tell me that they couldn't get anyone there within the window I requested. We rescheduled for the next day but evidently that didn't stick because they called back in the morning trying to send a tech over in the middle of a doctor's appointment I tried to schedule around the previous night.

L B

Steve and his team were professional, efficient, knowledgeable, friendly. Job was challenging and Len the Plumber did not give up. Completed work looks and works like new.

Karyn Dyson

Can to install toilet that was purchased from Home Depot. Box never opened. After partial install identified toilet was defective. Charged $272. Husband went to Home Depot to exchange the toilet. Technician came back to install. After completed the install was charged another $543. Highway robbery. So we had to pay for the service of a defective toilet out of our control and the pay again for the install. $815 to install a toilet that took just under an hour. Look elsewhere. I would not recommend.

Don Coward

My kitchen double-sink was clogged. Luckily I was able to schedule a same day appointment. They were professional and got the job completed within an hour. I would definitely use them in the future

Dominick Jones

I had a leak coming from an upstairs bathroom that was dripping water into my pantry. James Swink was able to successfully diagnose the leak, locate the problem and provide a solution that worked the first time. It was a great experience and I’d call them again anytime I have a plumbing issue in my house.

MJ Kusina MJB

Naree Hawkins of Len the plumber is great. Very professional, explained everything to us and gave us options. I will strongly recommend this technician.Very pleasant as well even the camera guy and the one assisting Naree today. Thanks guys!!

Neo Pace

The technician trouble shooted and diagnosed my problem with my water pipes making a grinding sound. Water pressure was too high and he installed a new pressure relief valve PRV to fix the problem. Also I feel the the repair cost was excessive and expensive.

Rosemary Kim

Meghan is a rock star plumber. Arrived on time, listened and thoroughly assessed the and fixed the root causes behind a leaky pipe in the wall, and a bathtub that wouldn’t drain. She also noticed another water leak problem in the basement that I hadn’t caught beforehand. Meghan traced it to a leaking air conditioner unit in the attic and probably saved me a bundle in additional repairs had the problem gone unnoticed. Booking online with “Len the Plumber” company was a breeze, and I will ask for Meghan for all my future plumbing needs. Rose

Alex Zilberman

Absolutely fantastic experience. Jim was extremely knowledgeable and fixed our leak exactly as he described in the estimated time. He also installed a new shower fixture while recommending some additional solutions to replacing a vanity and toilet we want to update in the future.

Sherrill Brown

Paul repaired a water main break at our home. He and his crew were helpful, thorough, and pleasant to work with. I highly recommend them.

Joe Harper

Belhadj with Len was an amazing plumber. We had issues with our sink, dishwasher and a washing machine that was giving us trouble for months. He was able to repair all 3 issues in an extremely timely manner. And made sure I was aware of everything he was doing and what some of the potential causes to the problems could have been. I 100% will be using Len again in the future and requesting Belhadj specifically.

Charles Battles

The technician was prompt in arriving on time, professional in his service and completed the job with precision.

Charlie La Barge

The plumber was professional got right to work. Did a great job. Left his work area clean when he was finished. I will use Len the Plumber in the future.

Dan Weisman

Called at 12:30 with an emergency repair and they came here and were done fixing it by 4:00. Scheduling was easy, they used email and texts to communicate and I was even able to track when Steve would be here. Steve was great to work with.

Leslie Calman

Louie was extremely patient in explaining what needed to be done, and in getting the job done properly. I really appreciated the time he took to explain the situation, which was a leak that had sprung in the bathroom. I had a less good experience with a previous employee who underestimated how much time was needed for the job, and who was unable to finish during that visit.

Donna Henderson

I was an unhappy customer at first because I had had the plumbers out 5 weeks prior for the same problem . Naree Hawkins addressed the stoppage in a professional and timely manner. He was patient and explained everything before he started the job and checked everything after completing the job.. His work ethics are to be complimented. I’m a very satisfied customer.

M S

Kemar did a great job fixing a clogged drain and advising on repairing/replacing an old toilet. He went the extra mile on diagnosing and fixing the problem. Highly recommend him.

Diana Wagner

My main drain was clogged badly. We had a little trouble at the beginning but once the tech arrived and started working he finished the job in a little over an hour and recommended further services. I was so desperate and they really helped me out

Wanda L Maxwell

Plumber Laldinpuia Ralte was extremely professional and informative. For future plumbing issues, I would gladly accept his service and recommend him as a solid source of knowledge.

carmen stewart

Rudy was amazing! Extremely professional, on time, never stopped working. Left the premises clean. We truly appreciate him and the fine work he did!

Brittany Norris

Thomas was so wonderful. He worked quickly and diligently to get our house back in working order. He explained what was going on, assisted with pictures, and cleaned up afterwards.

Richard Pearrell

The customer service from the initial call setting up the appointment for a busted pipe through to the end of the repair from the plumber, Brian, within hours of the call was awesome.

Juan Luis Burke

I called rhe company on a Sunday afternoon and was offered a spot for Monday morning. The technician Jonathan N. came out promptly and fixed the issue right away. He explained what was wrong with my plumbing and proceeded to fix it. I’m giving the company 3 stars because prices are pretty steep. So be prepared to pay for expedited service.

Judy James

Jim Blue at Len the Plumber was excellent. He installed and repaired everything with no mess left over and was perfectly on time. I highly recommend him and Len the Plumber!

Magdalene Johnson

Very friendly and personable. Checked all the bathrooms, plus the water heater for a leak. Quickly found the problem and fixed. He was both knowledgeable and efficient. 5 🌟 …

Bob Geier

Manuel did an excellent job for us as he installed our new gas dryer! He was professional, knowledgeable and personable! What we did not like is the cost of his work! $733 to install a dryer, 2 hours work and hauling the old one away is absurd and very excessive! We had Len the plumber a few months ago and same result, professional work, absorbent price! We will check other firms next time we need a plumber!

Mimi Frank

Megan was Very competent. Clean work. Explained the billing and the work to be done. Helped With understanding steps to take with burst pipe and follow up for water cleanup. I will definitely use “Len” the plumber again.

Camille McKelphin

My original service was canceled without any type of notification. The technician, Mr. Vasquez came to my residence the next day. He was timely and professional.

Pemba Lama

Mike provided an excellent service with the tankless water heater system. He did not rush and took his time to analyze and fix the problem. Thank you!

Jisoo Kim

Louie arrived timely, assessed the scene, diagnosed the issue, explained the issue and his plan for fixing the issue, and quickly executed his work to resolve my clogged drain. I’d use his services again 100%.

B Hammond

The service was great. The serviceman was polite, considerate and knowledgeable. He answered questions with confidence and I would refer to him again in the future if necessary.

ERROL MANOR

Had to have my kitchen sink unclogged. I called first thing in the morning. Technician arrived within the hour. I was a little shocked by how expensive they are, but understand plumbers are not cheap. He was very professional.

Ariana Dugan

Samwa and B went above and beyond to make sure the sewer line issue in my house was quickly and thoroughly solved, and cleaned everything up after, even the grossness that was there before they arrived. I could not have asked for kinder or more helpful and informative people to come help. Awesome.

Crystal Min

This was a situation where there was an active leak and it was an emergency. I received same day service and it was very fast and professional. I would definitely use them again.

Abbey Shepard

Highly responsive on the weekend and came quickly to fix our issue. Bruce was great, professional and explained everything very clearly to help fix a hot water valve.

D Fish

Justin was extremely professional, prompt and attentive to our immediate needs. He solved the problem that had evaded me for 2 days, and we have our facility back and working! Great job!!

Dave King

Mike installed a heat pump water heater that the Lowe’s installer was unable and unwilling to use install. Every experience we have had with Len has been excellent,

Tag

Trevon Brawner showed up on time, great guy, and knew what he was doing. Got everything done well and cleaned up after himself. 10/10 would recommend!

Karen G.

Jim was professional, kind and extremely knowledgeable about his craft. He also made the repairs very quickly!

clinton collins

Manual was very professional and extremely polite. We will be using Manual and Len the Plumber for all of our future plumbing needs.

Tiffany Yan

Damond Merritt was an excellent service technician! He was quick, knowledgeable, and had my best interests in mind! Thank you!

Ken Redd

Excellent service! Megan saved me a lot of money by doing a simple faucet cleaning instead of a drain cleaning. She also showed me how to do a faucet cleaning myself, which should save money in the future. If I ever need Len's service again, I would definitely request Megan!

Wendell Butler

Plumbing technician Prince N. provided timely and professional service. Definitely, I recommend using the company for professional plumbing service.

Udith Manukulasuriya

The technician was very polite, kind and professional. He knows exactly what he was doing. I personally recommend this technician for my friends and colleagues.

Anita Lawrence

Damond helped up understand how pir leak occurred. He clearly explained what was needed to get our system back to functioning. He was courteous, customer-oriented and very knowledgeable.

Sheila Patterson

The young man (I forget his name,) was on time, professional and when I explain about the water line, he got the job done. Again thank for your service. We be calling Len the Plumber for my next job.

Rhys Young

Len the Plumber was an extremely quick and professional service. Very easy to book online. The next day I had a confirmation in my inbox and they called me to give me 45 minutes notice before the technician arrived at my home. The technician Manuel was skilled, kind, and resolved my garbage disposal issue very quickly and professionally. I will be using them in the future.

Jeff Kryger

Had a drain in the basement that would occasionally back up when sending a lot of water through the pipes at once. Rep on the phone when I called was friendly and very helpful. They were able to get a technician out the same day, within an hour. Technician was professional, very careful around my house, took a lot of care with the work, and was able to resolve the issue relatively quickly. Price was fair, he was even able to offer a 20% discount.

Paul Magno

Naree responded to my call for a skilled plumber to clear the main drain in our house and worked professionally at the task, completing the effort in about two hours

Tony Sanchez

Great service, very knowledgable. Our house was built in the 40’s so had a lot of unique situations to work around. Bruce W. was able to work around the problems and get everything installed.

Flo Schuler

Marcus was knowledgeable, efficient, honest, helpful and friendly. He fixed the problem we called about and alerted us to another problem that we didn’t know was serious. We are so thankful for his expertise. Rudy came later the same day to snake out the line to the sewer for us. The service was excellent. They are very careful about protecting the house and they clean up very well after they are done. If their prices are somewhat higher than other companies, it is worth the cost to have the problem fixed the same day by knowledgeable and skilled technicians.

Walt Sarafin

Great service from the initial call through completion of the job! Found the model faucet we wanted and completed the replacement in short order. Very happy with this company and will certainly use again if needed.

Joseph Curtin

Len the Plumber is great if you need same-day service; I called in the morning with my request for help with a leaky pipe and new fixture installation and Nick helped arrange help for a 2-5 window later that day. I had called two other plumbers and the best I could get was an appt three days later. There was some miscommunication so the plumber did not arrive until late, but the HQ folks were very apologetic and worked to quickly resolve that which I appreciate. Our plumber was very nice, knowledgeable, and was able to diagnose the issue quickly to present an estimate. The tradeoff with getting same-day service, though, is the price. It cost us over $700 to fix a leaky pipe and get the new faucet fixtures installed. And after the installation, it became apparent a clog existed somewhere in the pipes. Our plumber offered to fix it, but the service would cost an additional $600 for the on-the-spot fix. I could not swallow that and declined. I will seek help elsewhere, or buy my own power snake. Though the plumber addressed the main requests within two hours, and did a great job, I was dismayed with the mess that remained. I don't expect a service worker in the house to scrub everything down after their work, but I'd value someone getting the big pieces of detritus and doing a quick wipe down. Overall, I'd recommend Len the Plumber if A) you need same day service B) your budget is not too tight C) your needs don't change after the initial call

Roger Porter

Treavon did an excellent job in isolating the source of our leaky shower. He was polite and professional.

Karen Lynch

I am 101 percent satisfied with the service. I called at 9 am, received a 2 pm appointment, and had a new water tank installed and operational by 7 pm. They were quick, responsive. knowledgeable, and professional.

Shirlena Carter

The technicians assessed the issue and addressed the matter in a timely and sufficient manner. Very pleased with the professionalism in which they performed.

Ronnie S

Len the Plumber services were exceptional! I reached out on 2/12/2023 for an plumbing emergency appointment. I received an appointment within 10 minutes, with an arrival time within 45 mins. The technician “Louie” that came to my home was very professional, patient and thorough in evaluating the problem and completing the necessary steps to rectify my plumbing issues. Issues fixed: Plumbing back I would highly recommend Len the Plumber for all your plumbing needs.

Adrian Waddell

Prince Nkrumah provided quick and quality service. I will definitely use Len the plumber again.

Michael Black

Water heater stopped working. Came out the same day Found a temporary fix and gave us an honest evaluation of the situation. Was a straight shooter about our options. Would recommend him to anyone.

Jerry Carpenter

Tu took care of my problem. He explained what he was doing and gave suggestions on how to avoid issues going forward. He was extremely friendly and professional. I will use Len the Plumber in the future and will request Tu.

Pierre Cook

The technician and his helper is very professional and informative This was our 2nd time using Len I really appreciate them and we will use them again.

Andrew Conaghan

Took care of the water leak as required after quickly identifying the problem. Very friendly and efficient and cleaned up after he finished. Would definitely be happy to have him back for any future work. Excellent service. 😄👍 …

Amr M. Baz

Les was absolutely the BEST. Knows what he is doing. Explained all options 7 got the job done very fast. He is a great asset to LEN plumbing.

Chris Forrest

Treavon/ Len The Plumber assessed and fixed the problem quickly. He did a great job and I'd happily use him again.

tom Prather

We had a broken PVC pipe under the kitchen sink that was very attached to the wall fitting. Kristina was awesome! Through her expertise and, quite honestly, transparency , she kept our overall cost and scope of work down by dismantling the broken coupling. Within two hours we had our kitchen back!

Brenda Ritchie

Jamal was awesome. He was knowledgeable, patient and did a wonderful job fixing my issue!! I will definitely use him and Len the Plumber again!!!

Shirley Hoogstra

The plumbing professional showed up on time and had just the right equipment. The shower and an older residence is working perfectly now. And the price was reasonable.

Ngozi Ayebae

Knowledgeable, professional and courteous. He was also excellent at communicating with me. Great value for my money.

Jayashree Ramasethu

Trayvon did a superb job of cleaning a blocked toilet. He is very courteous and considerate, and also provided helpful guidance. Thank you.

Deb Williams

I'm still having work done by Len the Plumber it's more to be done but so far 👍I did have a problem with an invoice because of the communication between the main office and the worker. I'm still satisfied with the work. …

Lamont Kennedy

Technician arrived onsite at the scheduled time. communications with all involved in the service request were helpful, personable and very professional. Collectively, they made the service call unexpectedly painless.

Brian J. Crayton Sr.

I like the process they use; between phone calls and automated messaging they set the level of expectation. Plumbing tech Michael was great and very helpful.

Bob F

Manual went way above and beyond what the leaking kitchen sink job called for and actually came up with a very creative solution to a secondary issue. He was friendly, professional and very knowledgeable. I highly recommend him.

Miguel Martinez

Great Service and quality workmanship! Very quick install and reasonably priced! Would definitely use Len the Plumber again!

Bwalya

Treavon was fantastic! He was extreamely knowledgeable and prepared to answer all my questions. He was flexible and executed his work with good humor. They treated this as an emergency, which it was!

MsSade2010 Brown

Yves Tiokeng was my tech. He was friendly, professional and knowledgeable. I would definitely use Len the Plumber in the future!

Corey Newman

Manual is absolutely fantastic. We've used Len's for a few issues at 2 of our residences, and they've come through for us every time. Highly Recommended!

Shelley Brazier

The technician did a thorough and professional job servicing a whole house water filter system.

edowa shimizu

Arrived promptly, professional, efficiently fixed the leaking valve and installed a new faucet. Only negative is price was a bit high.

Jacqueline Witcher

The technician was timely, professional and explained to in layman’s terms everything that needed to be done. I would definitely recommend Len The Plumber to friends and family.

James Edwards

Today Megan provided exemplary service. The job was completed expertly in a short amount of time. We are very pleased with the end result and will not hesitate to call on LenThePlumber for future plumbing needs.

Martha Blackwell

Thank for coming to our home and fixing our sink that wasn't working after many attempts to fix it ourselves. We appreciate your service and attention to details.

Charles Rice

Mr. Swink arrived at the scheduled time, promptly diagnosed the problem and made the necessary replacement. Truly outstanding service - as always.

Charles Wilson

The technician arrived on time as promised. He explained the problem and the solution. Work was completed in a timely manner and even cleaned up when done.

Damian C

Louie was very helpful cooperative and professional he installed my washer and dryer in no time and he went above and beyond to make sure everything was installed correctly, 5 star experience

Euline Davis

Mr. Swink is the best Plummer I have ever did business with, he knows his profession very well, and knows how to get the job done. Well done Mr. Swink Thank You,

Naris Nilubol

Prompt service on the 12/31 because of a pipe burst from freezing temp. Anthony was very professional, diagnosed, and fixed one of the leaks with appropriate documentation for the insurance company.

Johnathan Taylor

Same day service, technician was very helpful and polite. Price was a little high for simply snaking a basement drain but Im ok paying a little extra for the same day service.

Michael Bern

Paul from Len the Plumber did a terrific job. Very quick and responsive service, and professional job well done.

Annette Parker - Haynes

This service was an excellent choice as they accessed this issue, provided a solution and took care of this problem within two hours. I am absolutely pleased.

Meesha Bond

Paul did an excellent job. He was professional and arrived early. He was knowledgeable about the codes and requirements to bring my natural gas line up to code. He kept the work area neat and clean. The cost he quoted was spot on. I was very pleased with the work done.

Stephen Williams

I’ve used Len the Plumber multiple times over the past 6-7 years and have ALWAYS been impressed with their level of professionalism, responsiveness and quality of work. Whenever I have plumbing issues there’s no other company I use (as evidenced with my continuing use of their service) and I highly recommend them as the plumber of choice. Lastly, the technician Thomas is absolutely the best and clearly explains the problem(s) and fixes.....simply put; he’s the best!!!!

Tyler Apffel

He came right at the beginning of the 3-hour arrival window, which in itself is better than most arrival windows. He was very pleasant and diagnosed what needed to be done quickly. I didn't know I would need a new faucet and disposal, but since I have been here almost 27 years, I suspected. It didn't cost as much as in my worst fears, and it all got done quickly and easily, with not need to cut off the water supply to half of the building, as is often needed. It really was about as painless as you could hope for.

Brett Fogle

They started out great, with text alerts for when the technician would arrive. He was a nice guy, and we scheduled for Monday in the afternoon to put in a new water heater. Monday came, and I called to confirm. They totally bungled the appointment. Sent someone out mid-day (wrong time) and when I called later in the day to inquire, they said they would send someone out tonight between 5-8PM and she would call back to leave a message. Nobody called. I called again and had to tell the same story to 4 different people b/c every transfer to a new person was 'cold' without letting them know the issue. So now I'm talking to the branch manager trying to get to the bottom of this, or go somewhere else. Now they're telling me it has to be tomorrow, after I waited around all day today, and cleared out a closet full of tools etc that are now all over the living room. Update: Appointment scheduled for 3 the next day. They showed up an hour early. Will spare details, but bottom line is Paul and his helper did a great job and very friendly. But the inner office communication is a bit of a disaster. Should not take 6-7 phone calls to coordinate an on time appointment. Happy with work performed with no mess, and new water heater installed.

briidukes

What a great experience. The company was responsive and able to provide service same day on a Saturday! The plumber Justin was incredible. He was knowledgeable and professional and made sure to explain everything he was doing to me so i understood exactly what was going on. I had a bit of a difficult problem and Justin went above and beyond to make sure everything was ok. He was even able to recommend a company to repair the water damage left by my leak. I will definitely be calling Len the Plumber for all of my plumbing needs.

Sharon Johnson

Than arrived ready to work. He remembered repairing my kitchen sink back in 2017. He admired the kitchen upgrade, and checked the basement pipes. Than was efficient and professional. He helped me maneuver the signature app, as he explained the bill and applied a discount coupon. That was a help! What a relief to have a free flowing sink again. Same day service. Thanks Len the plumber and Than!

Andrea Pekala

Len the Plumber was great to work with - my call was answered on a Sunday and the plumber was able to get to my place in about an hour. Joseph was very professional, personable and walked me through the issues in terms I could understand and fixed everything quickly. A pleasant ending to a stressful issue!

Scott Becker

This was the second time I have used Len the Plumber and for the second time they were excellent! Rob was very professional. He explained everything when he came out to estimate and did what he said he was going to do. He also explained everything very well. We’ll definitely use them again.

M Dearing

Justin did an amazing job. He explained what was causing the problem and the way to resolve it. He also made recommendations.

Donna Woods

I have used this company 3 times for 3 different issues I was having with my water. My repairmen were top notch, informative, and pleasant. Everytime I have called they are pleasant and do their best to get a technician out to me. I always get follow-up calls to let me know when the technician is within 45 minutes away. I love that!

Robert Dimoff

Jamal was professional, personable, and more than willing to respond to questions and comments I had about the purchase and the installation of my new toilet. The installation was done well and, I was happy to see, without debris I had to cleanup. Best of all, the job was done much, much faster than I could have done LOL, I would have said many very bad words if, as I have done in the past, done the job myself.

Ginny Richards

Naree Hawkins did a great job and was very professional. I highly recommend him and Len The Plumber.

Susan Kayser

Very positive experience on multiple visits. Freddie worked super hard to figure out a pipe blockage on an urgent basis. Came back to do a water heater replacement and update pipe configuration. Very professional and dedicated to doing a great job. Worked really hard and great follow up.

John O'Dowd

The Plumbing Technician was prompt, professional, and performed the repair work in a reasonable time frame after reviewing an estimate for the work, and asking for my approval. Calvin was courteous and showed respect for the customer by putting on protective shoe covers while in my home. The cost was on the higher side of my expectations, but, after completing multiple tasks in one visit, I believe I received good value for the repairs provided. I would use Len the Plumber again.

Charlene Wright

The plumber came right on time and was totally professional. I needed a whole new sump pump for my crawlspace. although he did not have the equipment on his truck , he was able to immediately purchase the item and prepare the tools . He told me what I needed and he completed the installation in 20 minutes.

Colleen Dugan

The only reason I’m not giving 5 stars is because they are set up to not give an idea of what something costs when you set up the appointment. And if they come out and you don’t like their price they still charge you $50. This basically prevents me from being able to compare prices between companies. I should be able to ask “how much to replace a toilet” and get a general idea at the time of making the appointment. I do understand that in most cases they need the plumber to evaluate the job before a quote, but this was just a toilet replacement. That being said, they were very responsive and professional. Brandon was a great plumber and he did a really good job. I’d say he went above and beyond.

Colin Congo

Plumber was very kind, respectful of the property, located and repaired the leak quickly. Likely not the least expensive option if you’re price comparison shopping. However, I called on a Thursday morning (they offered same day service) and I had them come on Friday, the dispatcher was communicative re the time of arrival of the plumber, and the repair was done well. So I’m satisfied and recommend them.

David Douglass

Our water heater failed on a Thursday. Len the Plumber came on time. Their technician explained the problem and his replacement estimate well. We obtained a second opinion and estimate and it was close to Len’s, so we know Len’s was right. When we called LTP on Friday to arrange installation, we were told they could not do it until Monday because they were unsure they could get the parts but when I explained we would be out of hot water through the weekend, they bent over backwards to obtain the parts and install the new heater on Saturday. The installer did a great job. The room was left as clean as it was before the work. Excellent job all around. We were very pleased.

April Walter

I had a few leaky toilets and a hose bib crack. Kristina came out was on time, called me the morning of and confirmed the time window so I was not sitting around waiting all day. When you think of a plumber you usually think of a man, but I won't use that stereo type any longer. She's a woman and an ace in her trade. She explained everything in great detail without talking down to me and was extremally knowledgeable not to mention she had a great and helpful attitude.

Julie Rabinowitz

I requested Dan, who as done other work at our home. He arrived on the same day as my call to replace leaking joints in connections to pipes above hot water tank. He gave me an estimate for the work and promptly completed the work. Everything was cleaned up when he finished. Highly recommend!

Jade Silver

Kristina was extremely kind and helpful giving us her number and letting us call her with all of our questions. She came multiple times and drove all around the DMV helping us solve our water heater issue. I would definitely recommend Kristina for any of your plumbing needs!

Meera Kanhouwa

Megan was professional, helpful, very personable and knowledgeable. She solved the issue quickly and efficiently.

Jonnix Durrant

The plumber was very knowledgeable, professional, courteous ,on time, informed us clearly of our options at every step of the work.

Liz Brandenburg

Plumber was great. The needed repair was WAY over-priced but it couldn’t wait till morning.

Just LD

Rodolfo was not only very professional, he was very thorough and explain every single step that he was doing so that I understood exactly what the issue was that was going on. He made sure my satisfaction was priority the entire time. I didn’t even care how much it cost, as I’d been having the issue for the last three days dealing with a very unprofessional company referred by AHS. I knew I was going to get exceptional service. No amount of money can buy that. I’ll spend my money there from now on, no matter the cost of the project or issue. They definitely have my lifetime customer service. Rodolfo is awesome; send him every time! He even installed a new flange for me!

David Brown

Service is good, the price of service was a little higher than I was expecting to have to pay, will shop around next time before using LEN The Plumber next time

Andre Combo

Kumar and Paul did an excellent job with the section of a leak going into my crawl space. They worked ony problem for 2 days and I am very pleased with the outcome. They should be given a promotion for outstanding and professional service. I would recommend them for any of my plumbing needs.

mpanzera

Yves was very knowledgeable, efficient and friendly. He went above and beyond the call of duty to replace my water heater after it burst. I would use this company’s services again because of his excellent service.

Tracey Capri

There was a scheduling issue that resulted in me wasting several hours of my day on the day my schedule was serviced, however after we rescheduled the work, Prince was on time, professional and pleasant.

humom 3x

Manuel was very knowledgeable and helpful. He explained in detail what was causing the leak in my kitchen and completed the job in a very expeditiously manner. I would definitely recommend Len The Plumber to mr friends and family.

Maggie DelPino

James, the technician, was very professional, efficient and did a great job installing a new toilet and replacing the leaky valve. It took a few days because the bone color that I needed was hard to find. The service is expensive, but I appreciate his persistence in locating the right one and doing the job right. If this review was only about the technician, I would give it 5 stars, but I have to at least take off a star for company pricing.

Brittany D

I had to call twice for some information, both times the employees were knowledgeable and super nice. The quote for an appointment was reasonable, and they were able to offer same day service. Ended up not needing their service after all because my boyfriend was able to fix the issue after some research, but I would call again if needed.

Kim Modderno

Devin was great. He came out on a Sunday to address a hot water issue, and was able to come back and install a new hot water heater the next day. He was very professional, clean, careful, and efficient. I really appreciated his work!

Sylvia Jensen-Van Etten

My water heater sprung a leak scheduled online around 5:30am got a call back by 6Am. The appt wa scheduled. The technician came early and he was the nicest person very knowledgeable explained everything and showed me what was happening gave me a quote for repair and replacement. I opted to replace the unit. He came back a few hours later with all the equipment and installed my new water heater explained how it functioned. The whole experience was great. Great customer service, affordable price and the nicest technician ever met.

Julie Yerkes

I needed help fixing some leaks in an upstairs and downstairs bathroom. I requested an appointment online on Monday afternoon, and a technician was at my house a few hours later. He diagnosed the issues, wrote up the estimate, went to the store to buy what he needed, and then came back and fixed everything. I was very happy with the service!

Hannah Fischer

They fixed the garbage disposal. It was urgent that they came when they were scheduled to & even though they got backed up on some jobs, they still fit us in. I really appreciated that. They were also terrific about fixing the problem at a reasonable price.

Anthony Bocchini

Ed Helmick provided quality and friendly service for our plumbing leak. He clearly explained the issue and our options to resolve it. Once we set a plan he took care of everything and made the entire process as easy for us as possible. I was very impressed and pleased with our service.

Renée Workman Delacroix

Harry was prompt courteous and professional. He diagnosed and repaired a challenging leak In my kitchen ceiling. Excellent service.

Michael Gao

Thomas Adjei did a good job! He replaced a toilet valve which leaked quite a lot. He is polite, skillful, efficient and willing to explain everything clearly. I called Len the Plumber early in the morning and by noon everything is ok. Very happy with this experience.

Christopher Clever

We had a toilet valve come off with water pouring straight into the bathroom from the pipe! Had to quickly shut off the water to the house. We called Len and they were able to send someone within about 45 min! Walter was awesome- knowledgeable, friendly, and quickly fixed the valve along with replacing a part in the toilet that was broken. He also fixed the valve on a second toilet with the same part so we wouldn’t have to worry. Excellent work, rapid response, courteous service, and really enjoyed chatting with him!

Laura Wengloski

Thanks to Johnathan H. in MD for his quick diagnosis of a problem that was stumping many in our house - he figured it out almost immediately upon arrival and we are so thankful for his service. Professional, courteous, and kind - request him by name for any issues you may need to address in your own home. 5 stars.

Tiffany McCaslin

Gary came out to install a water filtration system I purchased. He was very pleasant, helpful, and thorough. I haven’t been on a well at any point in my adult life so he also taught me how to use it, maintain it, change the filter, put it in bypass mode, etc. This was my first experience with this company so I can’t speak for all their employees but I highly recommend Gary. Really appreciated him.

Jen Dimov

These folks have done several services for us in the past few years, from a minor pipe repair to a complete sewer hookup install, and all of their work has been excellent and reasonably priced. I'm impressed every time by the quick response and skilled, knowledgeable technicians.

Deanna Bien

Prompt service, wonderful tech. Manuel was patient and did good work. Price was expensive but I guess it’s worth it.

Darlynn Newell

Plumber Mr Joyner was excellent. Price was fair. Seemed to be a disconnect between dispatch and scheduling. Canceled initial appointment 15 min before window closed. Appointment for next day was informed at 9 am he would be here in 30-45 min and didn’t arrive until 11 am. Was compensated $. But I called to find out what was going on when late waited on hold 20 min after hang up first call. I would use again but improvements need to be made in communication with customer.

Scott Wallace

My service man did an excellent job. He showed up on time he, he was able to give me options and made everything very clear and was very honest. When I told him that I was looking at a different company to install the tank and that it had a much longrrwarranty than what his product offered, he told me he didn’t believe the warranty could be as long as was stated, but that if that was true, I should definitely go with the other company. So I appreciated the honesty, fast and efficient work, and the professionalism.

Deon Carter

We had to have the water preasure regulator replaced. Emmanuel did an excellent job. Definitely recommend Len the Plummer service.

Aflat Moon

Megan is simply a wonderful person and we are grateful that she was and always will be our plumber.

Carla Wagner

They were prompt. A bit of sticker shock on the price, but everything is sky high these days. Devin was wonderful, very knowledgeable, professional and pleasant. Would definitely use them again

Jeff Hamond

I was really pleased with my experience with Len the Plumber and with Daniel and we will absolutely call them again with our plumbing needs.

Robert Hanawalt

Leaking toilet. It was fixed expertly by Naree Hawkins who is not only polite but exceptional in his pre and post service manner. He’s also very tidy,

Teresa Hicks

Service was great. My technician, Sufyan, was great and very professional. Thank you so much!

Donna Maley

Very fast and professional checked everything out gave me the best deal with my coupons. Explained what he was doing and why and wore a mask

Ultra Barnett

Our tech Prince arrived within the appt. window and handled his business. He located and fixed the leak. He even cleaned up behind himself.

Felicia Carlton

Bruce W. was extremely professional, respectful and very knowledgeable in his profession, I’m truly Grateful for his service !

Edwin Yandun

Great professional service. The technician was able to fix the problem and kept me informed of all the steps required.

Kim Keller

Jim Swank was very nice and knowledgeable. He did his work quietly and efficiently. I would ask for him in the future when plumbing problems arise. Thank you.

Antonio Ting

Water main pressure reducer valve replacement. Careful and well thought out approach to fixing the problem. Knowledgeable and professional.

poolratus

Needed emergency leak repair on a Friday before a holiday. Called Len the Plumber because they advertised 24/7; was able to quickly set an appointment on the same day. I was notified prior to the technician arriving as promised. Kristina our technician was courteous, knowledgeable, and exceeded all expectations. She did an outstanding job. I will be happy to recommend your company.

Julie DeStefano

Rodney was very friendly, explained what needed to be done and very prompt kn getting our garbage disposal fixed! Thank you!

Michael A. Farmer

Yves was the plumber who arrived on time, mask on, introducing himself. Very courteous and considerate, listened to my describe our apparent issue. Went straight to see our issue then prepared a preliminary estimate which would incorporate our initial visit service fee as well. After examining the toilet area he advised us of even deeper issues and showed me the problems. He developed an updated inclusive estimate and after we agreed to it, he went to work. He respected our property, worked hard and resolved our issues going above and beyond our expectations!! Excellent manner, excellent work-- HIGHLY RECOMMEND!!

Just Benenate

We had a list of items to be repaired before closing and Manuel took quality time to explain each issue before performing the repairs.

Vikki Briggins

Len the Plumber replaced my water heater last year. So when there was a gas leak around my water heater, I called them. They responded immediately. Was able to an appt the next day. Although they could not come that day…staffing and COVID…they sent someone out the next day. I am so impressed with them and their professionalism. They made me feel like my issue was their issue. I feel like they care. Thank you Len the plumber fir not disappointing me and exceeding my expectations.

Grey Gibson

We had a clogged basement toilet that was affecting the adjacent shower. i called Len the Plumbet and they had me scheduled for that day. they sent a text with a pic of my plumber and called before he arrived. He was so courteous and professional. His name was Puia and i will request him if i ever call again. The BEST!!!!

John Vaeth

Keith came out within five hours of call. Very courteous and professional and did a thorough job. Plumbers ain't cheap and Keith fit right in but we got a good one and a nice guy. Will call again.

Norman Nuzzi

Leak in upstairs hall ceiling. Determed the cause which was from the airconditing unit in the attic. Could not fix the issue because it was specifically an HVAC problem that he was not authorized to service.

Cheryl Hunt

This place is great. I called the night before and had a plumber come Out the next morning. Traevon was very nice, on time, and professional. He answered all my questions and made things clear. I didn’t feel like he was trying to get over on me as a woman and he managed to unclog the drain. I will definitely use this plumbing service again.

Neil Potosky

I was extremely pleased with service I received. Ty Cam Dang was exceptional and did a great job.

Derek Session

Lal “Louie” was very professional and offered great preventative maintenance advice. Excellent service! Thank you.

Lou D'Orsaneo

The technician did an excellent job. He was conscientious about keeping my house clean, from covering his shoes to putting down a drop cloth to protect the floor. After clearing the clog, he went further to ensure the entire pipe was totally cleared. He was also very friendly.

Lewis Russell

They told me it would $49.00 to come out. The technician did a great job of determining the problems, however, I did not get the work done at this time. I commend them for the excellent customer service and dedicated excellence of the Office Manager. I hope to use their services in the future!

Karen Fisher-Nguyen

From the time I called in the problem to the completion of the job everyone at Len the Plumber was top notch. Brandon came and fixed the leak and kept his work area very clean. Job was done on time with no hidden charges. He is a very pleasant and efficient worker. Will use the service again for future plumbing problems.

JC Martens

The technician, Andrew, who was a master plumber, ascertained the problems of a broken gas valve and made a fix to use flexible hose and new valves to control gas off/on to new dryer. He is a great asset to Len The Plumber and deserves a gold star for assisting us in finishing a remodel on time. Thanks. He gave us several options and with his depth of knowledge we came up with the perfect solution. I’ll always ask for ANDREW THE PLUMBER next time. 6stars for a craftsman.

Weymouth Open Door

Kristina showed up news years day when other plumbers were not even responding to calls. She quickly assessed the problem and tried to find a new unit for me. Came back in a snowstorm a couple days later to install the new unit. Very careful about leaving everything clean and tidy at the end of the job and thoroughly explained to me how the new unit worked and necessary upkeep going forward. Overall great service u fee difficult circumstances.

Team Dandi

Have used Len the Plumber's services twice now. The first same-day experience went a bit more smoothly, as for the second experience they weren't able to keep the original appointment and had to come the next day instead. But their service techs are very professional, courteous, and know their stuff. The issues we needed addressed have been fixed and so far haven't been an issue again. Their prices may be a little on the higher side, but I'd rather pay for knowledgeable service techs and skilled services versus going with a cheaper handyperson who may or may not be certified.

Linda Brunson

We have used them for a new sump pump installation and most recently the unclogging of our bathroom sinks. Excellent service and the gentlemen doing the repair were extremely knowledgeable of our concerns. They were also friendly and reassuring. We definitely recommend.

j mac

We needed several problems addressed at the same time. Friends of ours, who used the company "Len the Plumber" for their work strongly recommended the company, but they told us to specifically ask for Bruno. We would not be disappointed. We made the appointment and Bruno showed up on time, did a quick assessment and got right to work. He did an incredible job! On time, personable, professional, clean, very thorough. We definitely were not disappointed. "Len the Plumber " is a well rated company because of people like Bruno. He did a lot of work, very well, and for a great price. He is the last plumber I'll ever call and I'll promote him to anyone who may need his services.

Yotamu Gondwe

We called Len the Plumber to help us find and fix a leak which ended up being from a pipe in the wall between a bedroom and a bathroom. Jamie came through and was able to find it with minimal damage, despite it being in a tricky place. He did a great job of fixing it and with it being our first time dealing with an issue like this, kindly walked us through what follow-up steps we would need to take. I would definitely recommend Len the Plumber’s service.

chris wilson

Rodney arrived when he said he would and started on the issue right away. He was fast, professional and courteous.

Emery Hamilton

This is the second time within a couple of months Dan came over to service our home. Each time he did an excellent job. Going forward we'll continue to call on Len the Plumber for our plumbing needs. Emery H

Tana Stellato

I was extremely pleased with the professionalism and workmanship provided by Neal Dorsey, our service technician. We no longer have a leaky shower faucet and he installed new hardware for the bath as well as the sink. Both are beautiful and work perfectly. Thank you Neal!

Allan Badovinac

Justin and Austin were awesome. Very professional, on time, excellent repairs and very knowledgeable; very well versed in explaining repairs to me. Justin and Austin walked me through the repairs and asked if everything was to my satisfaction. Definitely going to use Len’s Plumming again and if you choose this company as for Justin.

Randy Barnett

Len the Plumber replaced a gas line for my new dryer. After a couple of days of scheduling issues, they arrived early. The tech was professional, knowledgable, and thorough. I would definitely use again and recommend.

Tim Kay

Bryan came in time and told me what needed to be done. Got right to it and worked hard to clear the drain. Great attitude and work ethic. Did great work. Would use him again.

Redonia B

Len the Plumber went above and beyond to help me resolve a leak in my kitchen due a broken faucet and valves. I had challenges with the occupants of my rental unit, but Len the Plumber handled the situation professionally and showed me a lot of consideration. Justine was outstanding. He work was both professional and very pleasant to work with. I will definitely use Len the Plumber again and recommend them to my friends and family.

karlandlorie henry

Tom was fantastic! Came out on a Sunday to fix a leak and discovered another. Had to come back the next day to finish the job, which happened to be his day off. He switched his time with another technician in order to be able to personally finish the job. Tom also found another issue that we can addressed at a later time, but wanted to make us aware. No pressure to upsell, which was great. Tom was very professional, but personable. I would definitely recommend Lens and Tom for great service!

alexi

I used this company to install a water filtration system and a new faucet. The work was fast and well done, and scheduling was very easy. My plumber, Kraig, was also very friendly and did an excellent job explaining things to me.

Vivian Cooper

I scheduled an online appointment and the technician arrived early within the designated window. Service was done within 2 and 1/2 hours. Raj cleaned up reviewed the documentation thoroughly and was very professional throughout the entire process. Highly recommend!

Velma Cunningham

Plumber was very helpful and diligent. He kept us informed on every step and very professional. We were very pleased with the service. As well it was done in a small amount of time, two days for a complex and large job. Most of time he was alone and took care of job fully. Installed water line for ice maker. Complex job and very technical but with help was able to complete in a timely manner. Very satisfied with total job done.

Emily DeCoster

My technician, Jamie Zimmerman, provided excellent service. He was very professional, courteous and responsive to all my questions. He took the time to educate me on what he was doing and provided me with some tips for keeping my drains and toilet bowl clean and in good working condition. This information was extremely helpful. I would definitely request Jamie for any future services and would highly recommend him to others.

Lani Gleaves

Same day appointment plumber was there within 3 hour time frame. Professional and fixed leak repair on the spot!

Lauren Chitwood Schauf

Manual was very professional and nice. We had a tricky gas leak in the pipes concealed in our ceiling that the gas company couldn’t find. He got to the leak and made the repairs as neatly as possible (it involved cutting drywall, so had potential to be a huge mess), and cleaned up after himself. He was here an entire day and did a great job the whole time. It was definitely very expensive, but I don’t think the price tag was unique to this company and it was a pretty big project!

Marjorie Pal

Excellent emergency service. Kemar Lewis was a pleasure to work with.

Dave Maier

Raj arrived on time. He was knowledgeable, professional, persistent and very informative. He worked very hard to open our clogged drain. We are very pleased with his service.

Michelle MJ

I was very happy with my service (garbage disposal replacement) and highly recommend this service to family and friends. Thomas Adjei did an excellent job and was very professional. He wasted no time in getting the job done quickly and answered all of my inquiring questions.

Andrise Scott

Thomas was fantastic! He was very knowledgeable about plumbing in general and gave us multiple options before proceeding. He successfully found and diagnosed our problem. He worked swiftly, thoroughly, and cleaned up when he finished. The only downside is Len the Plumber is l expensive (about $350 to disconnect and reconnect a washing machine).

Stephen Shanahan

The technician arrived within 45minutes of my call. He quickly assessed the problem and gave me his cost estimate, which appeared reasonable. He immediately went to work and resolved the issue. Following the work, he thoroughly cleaned the work area and demonstrated that everything was back to working order.

Craig Cassidy

Fast service. Discovered a leak in the water heater that morning. Was able to get a technician to me within a couple of hours. The plumber was friendly and knowledgeable, and careful with my home. Would have maybe picked another brand of water heater, but it was an emergency situation. Later research revealed I got a pretty good and well regarded piece of equipment anyways. This was my second time calling LTP for an emergency and this experience was easy better than the last. They’ve improved the customer service significantly. Would use again assuming price competitiveness. As for the price of the water heater installation, I felt it was fair. Asked around, and for a professional company, I got a good price in line with my expectations.

David Avedesian

Professional, Attentive, Clean work space, Helpful, Gave me three options/price, Worked with a sense of urgency. Problem solved. Thank you David A

kenneth Dixon

Our water heater went on the brink during a weekend. After calling Len the Plumber on a Saturday morning, we were deemed an emergency call and within two hours, our repairman, Marcus, arrived. He assessed the problem, our 40 gallon water heater was shot and overflowing into our basement bathroom. Once he drained the old water heater, he removed the old water heater and replaced it with a new water heater. He also found a leak on the service line to our water heater. He did all this over 4-5 hours and the whole time Mr. Marcus was pleasant, easy to talk to and very professional. He also honestly informed that the cost of our service would exceed the estimate he made due to finding and fixing the line leak and the labor hours entailed. Water heaters go out every 10-15 years or so. We are not trying to replace our water heater anytime soon but we are very happy with the job done by Len the Plumber and Marcus. Thank you for saving our weekend. :)

Naomi Davis

I was totally frustrated after several botched efforts to repair a leaky toilet when your tech Jamie came to my rescue. Jamie has great interpersonal skills and quickly assured me that resolving my problem was his priority. Upon assessing the appropriate course of action, he explained what the problem was and what was needed to resolve the issue. He was very knowledgeable about the products available and listened to my concerns as a senior desiring comfort accommodations. He made certain the "Comfort Height Toilet" was available, gave me detailed pricing and returned the next morning to install in a timely manner. Jamie is a true professional, friendly and proficient !! He definitely is an asset to Len The Plumber and gets a 'FIVE-STAR RATING" from this HAPPY CUSTOMER !!! Thank you, Jamie !!! You made my day !!!

Annie Burroughs

The young was very knowledgeable and professional. Will be using this service again

Vee Campbell

<<<<Update in response to the company- I have forwarded what limited written communications I have per the company's response. I appreciate the company is responsive online. It seems I will get a report for the work. So it took some follow up but the operations team for Len was very polite and helpful.>>> I admit I have been very disappointed by such a large company. My tenant had a major stoppage and Len was able to come out the morning I called. Patrick, the plumber, did indicate they would not guarantee their work but if he couldn’t clear it, he would send a camera into the pipes. For $1000, I agreed. He worked but didn’t call me back to indicate the work was done, and two days late the stoppage was back. Well, I asked for him to send a camera down but felt the company kept bouncing me around. Patrick did eventually call a week later to say he thought the issue might be disposable wipes but no one was going to send a camera down and when I called again to speak with someone in the office and to get a paid invoice and report, the very nice lady indicated Len had gotten complaints about this plumber which of course had me wondering why they sent Patrick to my house in the beginning. I never received a report though I eventually received the paid invoice. I never got someone to come out with a camera. I paid another plumber another $1000 to come clear the stoppage and they did that as well as sent a camera down. They also guaranteed their work for six months. So maybe don’t let all the advertisements persuade you. It could truly cost you; and other companies will stand by their plumbers and their work.

Maureen Lake

Call this plumber first! They were here in under 2 hours! They are less expensive than most. Prince did the job quickly and efficiently. It was an overall great experience! CALL THEM FIRST !

Darius Hedgebeth

Plumber Jay Foster did a superb job of squaring away emergency plumbing work I needed for one of my bathrooms. Mr. Foster was knowledgeable, professional, and courteous. He was also very helpful in providing me estimates for future plumbing-related remodeling work that I plan to have done on my house in the future. Ms. October Robichaux also did an excellent job of scheduling my appointment. Keep up the superior work!

Delcia Rusk

Damon did a great job installing a complex shower kit. He was personable and professional. I would definitely call him if I need work in the future. Also I will happily recommend both him and his Len the Plumber Company to anyone that needs this type of work.

Robert Kapler

Daniel was very professional and courteous when he came to our house to repair our gas and water pipes. He gave me an estimate and immediately set to work obtaining the materials needed then came back and did the job in a prompt and efficient manner. He also fixed the natural gas inlet so that it would not let in air and painted it so that it would not corrode.

Charlie egan

Good but very expensive! I had a steady stream of water dripping in my basement the week before Christmas (leaking main shutoff valve). Couldn’t get any plumbers to come quickly. Len the plumber showed up in two hours. They did a great job. But I really paid for it. Wow expensive.

Jackie C

I was very pleased with the initial call to schedule service. My call was made at 10pm the night before & by 9am the next morning, a plumber (Treavon) was at my home. He was very polite & professional. He went over special promotions before starting the job. Unfortunately, he was unable to resolve our plumbing issue after spending over 3 hours to resolve. He called into his supervisor to discuss the issue & the supervisor (drain specialist) said he would be out to hopefully finish the job. Normally I would not write a review for something that was not completed. But Treavon demonstrated his dedication and excellent customer service skills that I admired. I did allow him to repair/rebuild a running toilet which he completed to our satisfaction. I will use LEN the Plumber again IF the supervisor follows through to complete the job we originally called this company to do.

Kevin Downs

Jamie Z. came out to look at a number of potential issues at my property. He was on time and very easy going. He took extra time to make sure I understood what was and wasn't happening and gave me context on work that had been done previously. Really appreciated him taking the time to educate me, but also the honesty about what problems existed or not and what needed to be done. Definitely someone I trust to do right by me and will use in the future as well. Used them again for an issue with a leaking shower diverter. Justin came and did a great job handling a difficult problem and also provided some great advice for things to do.

Brett L.

Len the Plumber boasts an amazing team, and provides exceptional service. My plumber, Neal, is courteous, professional, and skilled. He has repaired, replaced, and installed toilets for a number of my family members. His decades of expertise make service calls a happy & pain-free experience! I highly recommend this business!

Nique Dietz

Khuma is very informative. Walked me through the problem and any future problems that may come up. Len The Plumber was very responsive. I contacted them via phone to book my appointment after hours. They followed up with a another call to verify my problem. They where able to send a technician out the following morning. The technician happened to compliment Lens professional approach to dealing with any plumbing issue. I highly recommend contacting them. Ask for Khuma

Robert Welch

Brian was terrific! He installed a new water heater and fixed some piping issues. I was very impressed and will call Len the plumber for all my plumbing needs.

Shantel Williams

Len the Plumber is a good company, but the PRICES! Be prepared to pay 2x-4x more than the average price. But compared to Roto-Rooter Plumbing they are slightly less expensive. This is why I only call them in emergencies!!! Update: In response to the Customer Service comment, please do not lie. Anyone who has used your service already knows this. I just had one of your technicians quote me for $562 (disposal + labor) to replace and install a garage disposal. The disposal cost $162 at Lowes, meaning that’s $400 in labor. I declined that service and request he only fix the emergency, which was a clogged pipe. He charged me $462, for a clogged pipe! If I find a way to post the receipt I DEFINITELY WILL!!!

Cristin Hill

Khuma was professional, polite, very pleasant and incredibly helpful with my toilet emergency. He unclogged my toilet in less than 5 minutes! I will surely use Len the Plumber in the future should the need arise.

Alexander Weiss

Tuan Dang and his son were the LEN servicemen that came to help us. Both were incredibly timely, professional, and friendly. They solved the issues we were having with our garbage disposal, gave us advice for future appliance care, and were careful in our home. They were even friendly with our dog, who welcomed them at the door. I would definitely recommend them and LEN, and you should count yourself lucky if these are your servicemen. Thank you!

Jerome Jones

Got a item stuck in the toilet. Need a toilet replacement. Process was smooth and easy.

Carl McGruder

Our technician was great, he cleaned up after himself when unexpected pipe slug went all over the place. I really enjoy using this service. Anytime, I have any plumbing related problem, the first thing think of is the words from the commercials.

Tanya Smith Brice

Gary Abbott was incredibly knowledgeable, professional and calming. He walked me through the repair process, and talked with the insurance company on my behalf. I am now a Len the Plumber customer!!

agathe farrage

My experience from start to finish with Len the Plumber was amazing. I booked their services less than 24 hours ahead of time, customer service called me back shortly to confirm everything. The following day, I was contacted 45 minutes ahead of Rajahe's arrival and he arrived exactly on time. He went above and beyond to help me with with my issues and answered all of my questions and concerns. Everyone I worked with was very kind and helpful and I cannot recommend Len the Plumber enough!

Lonnie Boan

Had a plumbing issue called at 7pm on Saturday had someone to my house by 8am Sunday. Tech did a good job as well as talked to me about other items in the future. Would use them again.

Kenneth Pulkkinen

The pipes leading from the kitchen and laundry room to the main sewer line were replaced. This entailed a lot of breaking through concrete. The work was done excellently and entailed long days of work. The plumbers were very personable and kept us informed of the work done each day. I would highly recommend Len the Plumder!

Charlotte Lewis

I was extremely pleased with the service that Len the Plumber provided today. I was notified that technician was on his way for my scheduled morning appointment. Louie arrived at 9:30 am. Determined the repairs. We agreed on what he would do and the service was completed in 1 hour. I will definitely use this company again.

Azaliah Palmer

I had an excellent experience with Gary Abbott. He was very professional, gave me alot of options and did a great job. Their customer service could use work though, they spelled my name and address wrong . I called to correct it, they only updated the address. I called again the next day but when they answered the plumber just happened to ring the doorbell. I asked the lady to hang on for a second and tried to tell her the plumber just arrived and she immediately hung up on me. It was so rude

Roosevelt Johnson

The plumber assigned to my service request (John) was knowledgeable and very good at resolving my plumbing problem. He explained every step of the repair process and worked extremely hard to resolve my toilet problem. Although the work was more expensive than I had anticipated, I was satisfied with the result. My overall rating is based on the plumber’s performance, not the price of the service.

Thelma Shumaker

When Chuck arrived at home, I could tell that he was the kind of plumber that we needed. He exuded confidence. You see, there were already 2 plumbers who came to our house from other company but didn’t know their job. They left without fixing the issue ( clogged pipe). But when Chuck started to diagnose the plumbing issue, he already knew what was going on. He finished the job by cleaning up first and offering some advice on how to avoid the problem. He is highly commendable!

Stephanie Mitchell

Brian explain the work that needed to be performed in detail and in a way that was very understandable. Answered all my questions and was able to addressed my additional plumbing concerns. Thank you so much.

Sandy Klein

The plumber that fixed the pipe in my kitchen and 2 faucets in my bathroom was knowledgeable, curtious and efficient. I was so happy that someone could do this on the weekend as taking off is difficult for me during the week. The work was excellent and I felt the price fair. I will definitely call Len the plumber with any new plumbing problems.

SB

I was in full panic having woken up to a busted water heater tank. I called Len the Plumber and the technician, Kristina, was at my place within an hour. AND she was amazing! She patiently explained what to expect and did an amazing job!

Brian Yunes

This company has always been good, but it’s guys like Jamie that make them GREAT! The consummate professional from the start, Jamie walked me through the process upfront and set appropriate expectations. Then he went out of his way to explain the details behind the answers he provided to my questions to I could actually understand. Polite and respectful, even cleaned up!

Linda McGunigal

The. Best. Service. EVER! Len the Plumber was the right choice. Broken pipe, non functioning toilet, leaky bathtub faucet. All fixed to perfection with minimal muss or fuss. Definitely ask for Bruno. He was absolutely terrific. Professional, compassionate, funny, diligent, professional to the nth degree. And he worked with us to bring the job within our budget and it still was more than what we could have expected. And to top it off? He cleaned up after himself, made wise suggestions as to how we should move forward, didn’t try to sell us more than what we needed. I wish all service people were like him. Len the Plumber you saved us from further damage and please convey our deepest appreciation to Bruno. Wonderful service!

Lynne Vinick

We have used four different plumbing services for various reasons in the past two months, NONE of them hold a candle to Len the Plumber and Rudy! Rudy came for an emergency on a holiday, earlier than originally scheduled, but called ahead to make sure it was ok. We are used to being timed for work on holidays and evenings, so we were hesitant to ask about other jobs we had pending. Rudy explained same prices no matter the day or time they perform services. While here, Rudy did several jobs. Each time, Rudy assessed the scope of work and gave an estimate prior to beginning. He took care of the emergency, as well as other jobs, to the tune of over 5 hours!!!!! We could barely get him to take a 2 minute break to eat and drink!! Rudy was so professional, courteous, knowledgeable,and took so much pride in his work, we thought he must be the owner. Found out he wasn't, but he says everyone there treats clients like that!!! So happy we found a new reliable plumber. Thank you.

Jennifer Bland

I submitted an inquiry via email and Len the Plumber was timely and responsive. They requested I call them to provide more details to ensure they understood the problem. The customer service assistant was very courteous and ensured all my information was accurate. The company called to notify me the plumber was on the way and emailed me a picture of the technician. The technician, Damond M. arrived at my resident and was professional and courteous. He ensured that my tile was protected and only trimmed the part he needed to remove to repair my shower. He ensured I understood the cost and warranty of the repair. He departed my home to get the correct cylinders for my showers and returned promptly to repair my showers. He tested the showers to ensure the repair was successful. I will definitely use this company again for my plumbing services.

Yvonne McGee

Mike MaCauley was straight forward and explained everything needed as he went over the estimate. He even caught a few things that will need attention in the future. He was very courteous and considerate of keeping the work area neat/clean, and from what I can tell, he did an excellent job. This is my first time using Len the Plumber but it definitely will not be the last.

Brian Riddle

Was able to arrive early to the appointment time. Identified the problem immediately and was quick to recommend options. Very professional and knowledgeable about the work needing to be done. I would recommend Kristina Sterling to anyone who needs assistance with plumbing, she doesn't try to push any extra products or over the top services that cost 10x more than what is needed. She did a great job.

Jan Shu

I called LEN the Plumber and their representatives scheduled an appointment promptly. Next morning Neal arrived on time and he did a great job on repairing the leaking radiator heater valve. The price is reasonable too. Highly recommended.👍👍👍 🌟🌟🌟🌟🌟🌟 Update, The Len plumber Mr. Mal repaired the kitchen sink sewer water backups successfully. Really appreciate for his professionalism and great service. 👍👍👍👍👍👍

Devon Larson

I was impressed with Len the Plumber from the get-go. Someone had called and emailed me within an hour of my placing a service request, making it easy to confirm time and date. They can do emergency services, but I was in no rush and scheduled two days out. The day of, I got a call when the tech, Jordan, was 45 min away. Once Jordan arrived, he was quickly able to assess the job, go over options with me, answered my questions, provided a quote, grabbed the parts, and then removed and installed a garbage disposal and a faucet in less than an hour. He even showed me how to reset the disposal in case of clog. A very pleasant, professional, and reasonable experience all around.

Corinna Fisk

Brian Safrit was our technician and he did an excellent job diagnosing the issue with our old heater sharing his recommendations and - after we reviewed our options, installing a new one - same day. He arrived on time, listened and asked good questions, and gave very thorough and easy to follow explanations with each recommended step. He also left the work area cleaner than it was to start. He takes pride in his work and it shows. Highly recommend!

Andrew Moon

Our technician was very thorough and, despite the fact that the job turned into something more than he could fix in an afternoon, he was able to help us understand the issues and gave us very clear guidance on what needed to be done to resolve the issue. I was glad he took the time to be sure we understood, as plumbing issues can be quite complicated and can turn into something more expensive than you’d think. His knowledge and explanation made it much easier for us to take the next steps.

Renee Griarte

Treavon is an absolutely amazing! Very professional and thorough! He made sure everything was good and cleaned up after!!

Miyanwi Butler

Daniel was professional throughout the requested projects that resulted in correcting the problem areas of my home. Much appreciated.

stephanie Stef

This is our second time using Len The Plumber because we had a great experience the first time with our basement flood. They were able to repair and install a new water heater and pump the same day we called, making sure that we did not go a day without warm water. I do not remember the technicians name, but he was very kind and informative. He was also able to help us when we had a family emergency while he was working in our house, and we are very grateful for that. We will continue to use them if we have any other issues at home.

Jim M

Gary was very patient with us as we tried to figure out what to do with our water heater. He inspected the unit and gave us a number of solutions and explained all the details. He was extremely competent and professional. He got the job done on-time and at a very good price.

Kelly Opipari

Friendly phone staff to make the service window appointment kept me informed as to arrival time and then sent me a picture with my technician’s name prior to his arrival. Michael was knowledgeable, efficient and friendly. He quickly diagnosed the issue and quoted me a price to fix it. Work looks great and I was so glad he happened to have the type of garbage disposal I needed, stocked on his truck.

Stacey Price

Highly recommend. Before the plumber arrived, I was sent a text with his name, picture and a link allowing me to track how far he was from my house. He inspected my problem and showed me the set price list for fixing it (no per hour pricing). There was an additional problem that arose that required the water company to come out and fix. The plumber took care of arranging that. While the water company did what they needed to do, the plumber left but came back as soon as he was notified he could continue the job. The work was completed in a timely, professional manner. I will call them again if I need a plumber.

Martin Cubas

James did a great job and was fast too. Great service.

Silke Mounts

Had two previous plumbers come out to try and snake the drain of my tub, they were defeated, so I set up an appointment online with Len the Plumber, they had someone out to me within 48 hours, and he was finally able to unclog the drain! Very happy with the service provided and the communication about timing and arrival of the plumber.

Arynn and Rish Sengupta

We had a great experience when our tenant lost hot water. They were able to come same day to provide an estimate for a water heater replacement. The technician that came was knowledgeable and able to explain things easily. Once we confirmed we were ready to do the work, they showed up the next morning and completed the water heater replacement in a matter of hours. Overall we’re really happy with the service and specifically with the tech (Anthony).

Debra Jenifer

I purchase a new refrigerator and was unable to have it installed upon delivery because I didn't have a shutoff valve on the water line. A call to Len the Plumber and I had a plumber at my home within two hours of the call. Robert a very courteous and professional technician evaluated my problem, explained what had to be done and why it had to be done. He then gave me a price for the job. I decided to have the work done. Robert was on time, made the adjusment I needed, protected my home during the work and cleaned the area when he was done. I could not be more satisfied with my experience. He did a great job.

Michael Stein

Technician was very fast and efficient, as well as pleasant and professional. Service seemed quite expensive.

Antoinette Byrd

Wonderful experience. My service technician, Joseph Anderson, was a delight. Very kind, courteous, but most importantly professional. He took him time and explained everything he was going to do, and after he finished, he showed me what he did, and the improvements he made. This is the third time I've used Len the Plumber, and I will definitely use them for all my plumbing needs. 5 Star service

Denise Usher

Our disposal stopped working and we needed it repaired quickly. I requested an appointment online and they followed up the next morning. They were able to have someone out that day. Our technician (TDANG) looked at our issue and said it needed replacing. He gave me two options and had both available in his truck. He was quick and thorough. He taught me how to use the. We disposal and showed me the other features that came with it. We were very happy with the service.

James M. Gannon

Difficult faucet to remove and to install. Very professional and courteous.

Jacque W

My first experience with this company (yesterday) was totally positive. The plumber (Tuan Tang) quickly assessed the problem, provided a price quote, and immediately installed the new disposal. He was personable, professional, and efficient. Excellent customer service!

Patrick Hill

We had an issue with our water tank and called Len the Plumber to come take a look. Sylvester arrived the next day and was able to walk us through the entire situation and what he found. He was able to replace and install our water heater in about 3 hours. Overall it was a pleasant experience and will absolutely keep LTP in mind for future plumbing needs.

Bonnie Grier

The repairman "Rob" was courteous and professional. He took the time to thoroughly assess the situation. Gave us the cost up front as well as best practices for keeping our pipes in condition for the fall/winter. I also appreciate the fact that he cleaned up behind himself as many contractors do not. He double and triple checked his work to make sure everything was working correctly. This was a good end to a stressful situation. Will definitely call Len the Plumber again because of Rob"s excellent work ethic.

Christina Marie

Kristina was our service technician, she was in good spirits and clearly had a high level understand of her skills. She installed a new faucet we had previously purchased and kindly took the old faucet with her to dispose rather than leaving it for me to dispose, which was very courteous! The installation was quick and well priced, we are very happy with our new faucet.

Shelley Cunningham

The technician was very knowledgeable and quickly diagnosed the problem. The repair was completed in a timely manner and he cleaned up well when finished.

Robert Fox

They did everything they said they would in a timely fashion. Jonanthan was personable and excellent.

Lori Savko Perdue

Service Tech Ed was terrific. Knowledgeable, honest. We had a complicated situation with water lines and he offered several solutions. I trusted his recommendations. He checked other plumbing in our condo and found a potential issue with our water heater that he fixed easily. Ed was a pleasure to work with, really did a great job.

Drew Cole

Joseph A came out to take a look at our water heater/expansion tank. He was on it from the word go and did some trouble shooting and identified the expansion tank. Quick replacement and everything is good to go. I would highly recommend Joe and Len the Plumber

Wilma Roufa

This is the second time I have used this company, and I'm so glad they are here. Service is timely and the plumber comes on time. Tuan did the work I needed last time snd I requested him again. He is excellent. He gets to work quickly, is thorough, and leaves the work areas as clean as they were to start. He explains what he did and why, and makes suggestions to prevent future problems. He even noticed a problem with an appliance and suggested I contact installer and arrange repair. Thank you, Tuan, and thank you to the company for stting high standards.

bebe jen

Technician was on time, courteous & knowledgeable. He assessed the problem, provided a quote (which was reasonable) & repaired our hot water heater. Definitely recommend Len the Plumber!

T M

Len the Plumber was one of several companies that I called to repair a leaking main water line. They were professional and gave more detail about the repair process, clean up and payment options. They responded quickly, were efficient , arrived to the job early and left early. I was impressed and I will recommend.

Duane Clark

The excellent, professional repairman removed my old gas furnace in the basement. He made an in-depth assessment to ensure the work was accurately and safely accomplished. Once completed, he hauled away the furnace and made recommendations for future installation and maintenance. An outstanding service. We will always use Len the Plumber.

Gabriel Wright

So apparently the company that did our bathroom did a horrible job. Honestly we didn't want to deal with them for a clogged drain. So we called Len. They sent Justin Collins who dectected the problem the previous company but the trap was backwards and they put concrete in the drain. Justin did his best but now we have to call the other company back. But Justin was very helpful and professional and just a good dude.

Myrina McCullough

I was just a little surprised because I knew there was an estimate fee that would be included in the repair fee if accepted, but I was given to understand that the cost of a regular snake would be about $100.00 and take under one hour. As I had mentioned initially, I had another engagement and had to leave the house with one other person waiting to pay the check upon completion of the job. I actually expected to be back before the end of the job because the requested check was for over $1600. Much to my surprise, I was told that the work was done in under one hour. I hope there has been no mix up.

John Leary

Had a leak and resulting minor flooding. Called Len first thing in the morning and that arrived by 10am. Technician was professional, efficient and in and out in 45 minutes. I would definitely use them again.

Marcia Singleton

The professional technician did all the necessary steps to verify the problem was resolved. Explained steps to take to prevent a recurring problem.

Steve Traversa

They responded and took care of the problem the same day! I will definitely use them again!

Michelle Thomas

Jamal Merritt was an excellent plumber to work with. He was very respectful of my time, my property, and my understanding of his process to find and repair my leak. I would absolutely recommend this service again. Thank you so very much, Jamal.

Gerard Williams

Super quick turnaround on a full hot water heater replacement. Reasonable price for last minute Sunday work and it was done professionally and lightning quick. Hard to beat!

Ryan Grob

Rudy was Very knowledgeable and easy to talk to you. When I had questions he took the time to make sure I understood everything before he was finished. Very personable and made the experience much easier. I would ask for him by name.

Valeria Mosconi

Dan was extremely responsive and helpful. He found a great solution for a broken pipe and redesigned the laundry room to make it safer and more convenient. He was very mindful of our family’s needs and worked to leave us why the least disruption to the water supply in the house while completing the work. He alerted us about potential additional work needed but never tried to sell us additional services that were not required which I really appreciated. Would definitely recommend him!

Greg Harper

Called had an appointment for between 11am and 2pm, no one called or showed up. I called.at 2:15pm to see.what happened was told a plumber would be there by 4PM. I called at 4:20 pm since no one showed or called. Was told my request was listed as a nonemergency, eventhough I had informed the dispatcher that I had to shut my water off the night before. A plumber arrived at approximately at 5:45pm. He did a very good job. I was happy with his work but disappointed with all the mix ups.

Sally Rahnama

Jaime was fantastic! He explained everything thoroughly and was so kind and professional. Everything was completed is a very timely manner. He showed great patience and called fi walk me through each step. He went above and beyond to make sure we understood everything at a reasonable cost.

Colen Kennell

Response time was excellent. Plumber was friendly and courteous. The cost was $600 for snaking ten feet of drain which took less than 1/2 hour.

Dana Phipps

We had a leaky copper pipe on our water main on a Saturday morning. Len the Plumber was the only plumber who had emergency services and they came almost immediately. The plumber was kind and very knowledgeable. He was able to do a good fix, not just a repair, and we feel confident he solved any future issues with that pipe. Overall a great experience!

LaTwanya Tabron

I called Len the Plumber in the morning and they were at my home within a couple of hours of my initial contact. Dan and the additional plumber who was with him were very friendly and professional from the time I opened the door up until they finished the job. Dan was extremely knowledgeable. The crew of 2 worked diligently until my job was complete. They outlined the pricing up front and explained in detail what needed to be done. Dan also assessed other plumbing issues I had in my home. He went above and beyond to assist me with my repairs. The pricing was fair and the work was superb. They cleaned up when they were done and showed me exactly what had been completed. I am extremely happy with this service. My mind is at ease knowing that the work is guaranteed and was done by an experienced plumber. The customer service was also exceptional. I highly recommend Dan Stewart at Len the Plumber.

Robert Schnuderl

Joseph was great. He fixed my broken water pipe quickly and professional. I’m only giving 4 Stars here, as the emergency service person promised service within 2 hours, but nobody showed up nor was any manager available when I followed up multiple times that day (Thanksgiving). Anyway, I’m glad they called right in the morning on the next day and sent Joseph within an hour.

Alaric Davis

Jamie was very knowledgeable and professional. He did a full assessment and quickly installed my faucet. This was my first time using the business and will call on them again for future projects

Sonya Laurence Green

With Jamie from Len the Plumber, the service was immediate, professional, comprehensive and reasonably priced. I was kind of amazed that we went from leaking broken water heater crisis to new installed functioning water heater in less than 24 hours, especially given that it's the holiday season and there are so many challenges and shortages. Jamie was great to work with, and I would recommend Len the Plumber to anyone.

Alicia Bertoch

Have never been more pleased and satisfied with the exceptional customer service from every member of this company that I dealt with. My technician, Lal (Louie) was the best of the best, they literally don’t come better. He went above and beyond and really set the tone for my experience and my overall assessment of Len’s, even though scheduling personnel were just as pleasant. Could not have asked for a better experience.

Benjamin Lutz

The hot water hose of my vanity needed to be replaced as it was broken and caused a blockage in my bathroom sink faucet. Yves did a FANTASTIC job fixing it, explaining it all thoroughly, and answering all my questions. Can’t recommend him any higher!!!

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