Reviews of Atomic Plumbing & Drain Cleaning Corporation. (Plumber) in Virginia Beach (Virginia).
Atomic Plumbing & Drain Cleaning Corporation
1377 London Bridge Rd, Virginia Beach, VA 23453, United States
Description
Information of Atomic Plumbing & Drain Cleaning Corporation, Plumber in Virginia Beach (Virginia)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Atomic Plumbing & Drain Cleaning Corporation
Sunday
Closed
Monday
7 am–6:30 pm
Tuesday
7 am–6:30 pm
Wednesday
7 am–6:30 pm
Thursday
7 am–6:30 pm
Friday
7 am–6:30 pm
Saturday
7 am–6:30 pm
Reviews of Atomic Plumbing & Drain Cleaning Corporation
Atomic plumbing returns your calls, are professional, concerned about providing quick, quality and consistent customer service. Employees seem happy to work for this company, which in turn makes for a great experience for me as a customer. Both technicians, Alan and Kale, were excellent. They were professional, courteous, and informative! After a thorough assessment they explained everything that needed to be done to fix the plumbing issues in my bathroom. As well they were on time and their cleanup was proficient. I would highly recommend Atomic for any plumbing project. THANK YOU!
I went with Atomic because of a Yelp review lauding them for their quick responsiveness. Ryan came within a couple of hours, assessed the work, and returned the next morning with Michael. Both got to work immediately, and finished the two issues separately—replacing the outside water main valve and replacing washing machine faucets with an upgraded system. Both gentlemen had good personalities, knew what they were doing, and told me everything they did. Atomic headquarters kept me informed of when they’d arrive and there were no surprises.
I want to recognize Atomic Plumbing and Drain Cleaning for operating like a well oiled machine and hiring the best people who exhibit the most professional and caring behavior in carrying out their jobs. I had a sewer clog in the main line going from the house to the street which was backing up the entire system in the house. After several days of trying to unclog the system, I finally decided to call Atomic Plumbing based on a neighbor’s suggestion. I put in a request on their website this past Sunday night and told them that my daughter and her family were visiting later in the week for Xmas and that the existing plumbing problem would not tolerate six people in the house for a few days. I got a message that evening to call the Atomic Plumbing emergency number which I did and talked to Kimberly. She was fantastic and explained to me that they would definitely take care of the problem and would have someone out sometime on Monday. I got a call from Atomic soon after they opened for business on Monday and was told that Randy, their technician, would call me about 15-30 minutes before he arrived and that I would receive an email with his picture and a short bio of Randy at that time. That happened within minutes of the call and I soon received the call from Randy. Randy arrived soon and began to get the information I could give him about the problem and find out where the clean outs were. He was a gentleman, professional, assuring and told me he thought he might know where the problem was. He immediately got to work snaking out the system all the way to the street and assured me that the problem was solved when he finished. He gave me the senior discount and was on his way well before lunch. If you read their website carefully, they did with me exactly what they explain they do as part of their normal business routine. I still have not had any problems and highly recommend their services. In today’s environment, dealing with Atomic was like a breath of fresh air.
Called for a clogged shower pipe. Office contacted me three times through the day to assure me I wasn't forgotten, and to keep me updated as to when the technician would arrive. Scott (the technician) was very polite and friendly, very open to questions, explained the steps he would work through to fix the issue, and got to work. He provided estimate before starting, quickly finished (no mess!), and discovered the final cost was less than the initial estimate. To recap: fast, professional, fixed, and cheaper than expected. I'll definitely call again if I need help with plumbing or drain, and hope they send Scott again. An all around fantastic experience. Great job Atomic!
It's been a couple years since I've used Atomic Plumbing. This time I needed a water heater replaced as the old one started leaking the night before. The customer service was excellent. I talked to Deanna to see if I could get someone out the same day. She was very nice and professional and called me back to let me know the ETA. The technicians, Justin D. and Mike Casey arrived in less than 30 min. They were both professional, prompt, and helpful. They ended up replacing the water heater and insulated the pipes. After the quick install, Justin showed me how to adjust the temp, where the on/off valve is located, and explained the State heater unit to me. I am very happy with Atomic Plumbing and the service yet again!
We had a great experience working with Ryan at Atomic Plumbing today. He made a stressful leak under our house so much less stressful with his tenacity and good humor. He had it fixed and everything back up and running in no time. On top of all this, we had other contractors at the house today and Ryan worked well with everyone and was exceedingly patient and calm through it all. We are grateful to have found a good plumber! We know who to call next time!
Scott arrived at my house on time. He respectfully listened to me explain what my problem was and he diagnosed the problem quickly. He gave me two options with the cost for each option. I asked his opinion on which option was best and he made his recommendation. I agreed to his recommendation and he quickly arranged for a smaller drain cleaning device to be delivered to the job site. Zack arrived with the device, helped snake the drain and helped remove the device. Both Scott and Zack did their best to keep my home clean and left the work area spotless. Scott tested the drain multiple times before completion. Scott P. and Zack are true professionals and are valuable company assets! It was a pleasure dealing with Atomic Plumbing and I highly recommend their services.
Just have to take a second to praise Atomic Plumbing for their amazing service & working eagerly to help us get the gas back on at our house! Our tech Scott P. and his team were so compassionate and hard working, they came back every day since Friday to check and triple check the repairs they made before the city came out for their inspection and then went as far as to pause another job to come hook everything back up after the inspection passed so that I could have time to get the gas company out before tempatures dropped again last night. The fact that he cared about my family especially my babies needing heat in their home, made me KNOW I chose the right company for the job! I HIGHLY recommend them for any of your plumbing needs!
Scott and Kair both did a amazing job. Both techs were very professional as well as really narrowing it down with what my issue was. Both men did a great job with keeping everything nice and tidy as they were working and we’re also pleasant to be around. Also Scott saved myself a lot of money because my insurance did not cover all of the repair for everything. I was out of pocket but not near as bad as I thought I could be.
Both men are really awesome. And just from this experience loan that I had with them I hope that they both can get some well paid time off to spend some time with their families. Maybe even a holiday bonus would be great for them. If I can provide it just myself I would because they really saved me because I was without draining water for over seven days. The issue probably would’ve been done all in one day but thanks to my insurance it took over a week.
I would like to use the service again if it needed to be. Even they are all the way in Virginia Beach and I am in Hampton I don’t mind them coming all the way back up here to do the work that is needed.
Purchased a new house and bought a washer/dryer and had a terrible clog in my drain pipe. Trey and Dalton came out that same morning (about a hour after my call) and spent over 2 hours at my home making sure everything was clear and that I was good to go with my washer. Trey kept me up to date throughout the process and was super helpful with all the questions I had.
Finally ending off the appointment, they answered my questions about water shutoff and those new home buyer issues we all have when in a new residence.
Highly recommend Atomic Plumbing and especially Trey and Dalton!
I typically dont write reviews, but I have to write this one!
Our condo association had a huge problem with broken sewer pipes and tree roots. There was raw sewage backing up in many units. Two different plumbing companies were called. What it boiled down to is neither had the equipment needed to even fully diagnose our problem, much less fix it.
We talked to another plumber who recommended Atomic, he told us Atomic is who he would use! He said they do good work, they're honest and they have the equipment needed. Scott Perkins, Dalton & Joey worked many hours and days to get the job done. They were always professional and friendly. Many of the neighbors would come outside and ask questions they would always patiently explain.
Before the job plan was agreed to, Scott met with all the home owners with questions & answers virtually, he also met in-person with the board. He was always so easy to reach by phone or text. I can't say enough about how accommodating they were. I also have to mention that Kelly and all the office staff were always helpful and friendly. I believe everyone takes pride in their jobs at Atomic, and they should!
I wish I could say all my dealings with contractors / businesses went this smoothly, but I can't.
Thank you all!
I have been using Atomic for over 22 years and I am very happy with them. They are very professional, patient because I ask a lot of questions. Randy and Justin know every pipe in my house and they make sure everything is 100% working before their Job is done. The wonderful Ladies who answer the phones and schedule the appointments are very nice, helpful and professional.
I have a old house and Atomic was and still is always by my side.
Ryan and Mike were amazing. They were quick, neat, professional and efficient. They explained everything to me and had my clog fixed in minutes. I was told by someone else that this issue was going to cost me thousands and rip apart my kitchen. Ryan and Mike reassured me that was not true and literally saved the day. They should wear superman shirts. Thanks guys!! I will never use anyone else!
Mike W. came out looked at my leaking outside faucet. He was knowledgeable and professional. He was able to change out the faucet in no time and explained everything so I could understand.
Super nice guy and I will definitely call Atomic if ever in need of a plumber.
Justin D. and Mike C. did an outstanding job. Five stars. They were extremely professional and performed top quality workmanship with the multiple repairs and replacements we needed done. We have used Atomic Plumbing previously and will continue to use them for any and all plumbing needs.
Trey and Mike are a great team…they worked well together replacing a sewer line that roots pushed apart ! They got miss utility to mark all utilities and job went smooth. They replaced about 25 feet of sewer line and the clean out by the street ! The backhoe operator was great. Dug that trench carefully without disturbing gas, water or utilities ! The entire crew worked well together and my job was completed in about 4 1/2 hours. They even leveled the dirt in the flowerbed and put the pine straw back ! And even though the backhoe left some tracks in the yard it’s mich better than I expected ! I would recommend this crew any day ….knew their stuff !
I filled out the appointment form on their website at 9pm. They called me 30 minutes later to set up an appointment for the next day. Ryan came by and was very professional and knowledgeable. He unclogged my drain line and also gave me some advice about other issues I had questions about! All around, great company with professional plumbers. Thank you!
Justin and his partner Michael Casey did an outstanding job. They were professional and courteous, quickly assessing the problem a d reviewing options with me to address it. Their work was fast, but high quality and within the quoted price. Outstanding job!
Ryan and Joey were friendly, professional, knowledgeable and efficient. They clearly explained the issue and the work that needed to be done. They quoted us a price before starting any work. After the work was completed they showed us the finished product and provided helpful information about our new disposal. They also provided us with estimates for other projects we will have done in the future. I was impressed with both Ryan and Joey.
Alan and Will were professional, knowledgeable, and very friendly.
Trey also came out and installed a new sewer clean out. He was very hard working and did a great job.
Atomic Plumbing is great!!
Ryan is very professional and knowledgeable. He did what he needed to do to finish the job and fix the problem on the spot, unlike other technicians they are having to come back and schedule another visit to fix things. He explained the problem in detailed and very thorough. He also gave recommendations and options how to fix the problem. I highly recommend him as he did such an amazing job. Thank you! We have never gotten such a quality service like he provider us today. P.S. he deserves a raise and a bonus.
I had a pipe leak in my kitchen and Mike was sent. He showed up, saw the issue, made several recommendations and go straight to work. I also asked if he could replace my 12 year old water heater (avoiding it going out soon), he took his time, made sure everything was done perfectly and took the time to test all my faucets etc. ensuring I had hot water and the leak was resolved. I would ask for him again and highly would recommend you ask for Mike.
This morning, I had Justin Duke and Mike Casey come out to my home and fix the hot water on our bathtub. They were very kind and professional. They did an exceptional job, and I would 100% call them again. Their knowledge and expertise helped them solve the issue immediately. Thank you!
I called Atomic because I wasn’t getting hot water. My hot water heater heats my house also. Low and behold I had a leak somewhere. The leak was flooding my yard and my neighboring yards. It was the week of Christmas right before the freezing weather. I was worried everything would freeze and cause more problems if I had to wait another week for the leak detection people. Scott was able to get a leak detection company out to find it ASAP. Scott was able to come out two days before Christmas while the temperature was falling and fix my leak which was down behind my water heater in my back shed. I’m so grateful for him. He did a wonderful job. He was always in touch with me letting me know what was going on. Atomic plumbing is lucky to have him as an employee. I will be calling Atomic/ Scott for any of my plumbing needs!!! Happy New Year to you all!!!
Outstanding service!
Kitchen ceiling became saturated from an upstairs leak that I could not locate; called Atomic plumbing and they worked with me to get technicians out as soon as possible. Ryan and Mike showed up right on time, were both extremely professional and got to work immediately to locate the problem and talk me through their recommendations to fix the problem right away with an upfront quote that was far below what I had expected. Moving forward with the repair, they were extremely transparent with the steps they were taking and barely left a footprint getting to and repairing the piping that had been causing the leak. They left the area cleaner than when they showed up and far exceeded my expectations with the visit. For any plumbing issues I will surely be calling Atomic, requesting Ryan and Mike and will be sure to recommend them to friends and family!
- Thanks again for all you do!
My first time having to call a plumber since owning my house. I have to say from the customer service representative to Trey and Mike. They made it so pleasant and easy, considering my issue was not pleasant 😒 (stopped up toilet). I absolutely will be using this company in the future and the price was reasonable for the issue I had. Thanks again!
Christopher S replaced my tankless hot water heater at our home. Very professional, friendly, on time. Great attention to detail and is very very good at his job! Highly recommended Technician!
That’s why I use Atomic Plumbing for all my plumbing work!
Mike showed up on time and was extremely professional. He installed 3 toilets and took the time to answer any questions I had in addition to explaining the steps he was taking to make sure there would be not problem afterwards. With the replacement of each toilet he made sure everything was exactly like he found it. I will definitely call Atomic plumbing again for my plumbing needs and make sure I get Mike again to do the job. He is definitely an asset to your company.
My kitchen drain was clogged. Atomic Plumbing responded quickly after my call. Ryan arrived and reviewed the problem. He then told me what he would do. After agreeing to the work that needed to be done, Ryan proceeded. He told me what he was doing and why at each step. He was patient with any questions I had and explained everything to me. Ryan also tightened my kitchen faucet. My husband has a bad shoulder so he couldn’t do it. I couldn’t have asked for a more kind, professional man. Thank you Ryan.
Trey and Mike were awesome. They immediately took care of the problem and offered suggestions for future care. This is the second time I've used Atomic and they've not disappointed. I will call again when needed and have recommended many times.
**edit**** after posting the review they called, sent someone out same day, and fixed the issue for free. While I was upset with the Initial service they handled my complaint very professionally and quickly. That is very appreciated***
They came to see why my shower was not diverting water to my shower head. He barley looked at it and just put a new 10 cent washer in it. Few weeks later I had the problem again. Was able to move the washer back in place and it worked for a while longer. Now a few months later is even worse and readjusting the washer is not helping. I really feel like this was a band aid. $200 dollars for them to come out, just for them to not get to the root of the problem.
Great quality service call for toilet repair. Robin was very qualified, efficient and helpful. Job was completed in a timely manner and he took extra time explaining and recommending our options for repair as well as replacement in the future. We were completely satisfied.
Trey did a great job and let us know exactly what was going on with our pipes. He took care of the problem and made recommendations for what might need to be done in the future. We are extremely satisfied with our Atomic Plumbing experience.
Alan B. and Derek came to my home for a water heater replacement. They gave me a thorough diagnosis of what went wrong, all the options for replacement, and a fair price. Excellent workmanship with professional and personable attitudes throughout the process. Would highly recommend them and Atomic for any plumbing needs!
Mike W was extremely professional and very dedicated. He did not push for a sale but explained everything in detail more than once and let me make the decision that was best for me. He has followed up more than once to make sure everything is ok. His helpers especially Josh were excellent also. Thank you for all the advice and hard work!
Techs 'Trey A' and 'Mike C' arrived with the intention of resolving a slow drainage issue and installing a popup assembly. Due to their thorough inspection and patience, they discovered a pipe leaking under the crawl space. In addition to that, they determined an issue under the kitchen sink after I mentioned that I saw water on the floor once which had not happened again. I was told 'we won't leave until we make sure everything is ok'. They were very kind and professional. They worked quickly, but were very thorough and very knowledgeable. It was as though I had been sent angels because I couldn't have asked for a better outcome. Thank you so much Trey and Mike, and thank you Atomic for hiring great people who care about doing an excellent job.
the work was fine but it was just way too overpriced for what they did. We chose atomic because it came so highly recommended and we have never had to use a plumber since moving here. While the work was done well it was just too high of a price and we wish someone warned us they are one of the highest priced in the area. While the workers were understanding I was caught off guard by the price they mentioned a warranty as being a selling point. What they didn’t mention is that it’s a one year warranty on a pipe that realistically should outlive me. So that was pretty disappointing. We aren’t necessarily upset with the work but $600+ (after a military discount) for less than 12” of pipe when we identified the exact location of the leak, the exact place on the pipe that was cracked, removed the carpet, removed the drywall, and baseboards for them, then they did barely over an hour of work it was just way overpriced. (Literally $600 for an hour of work and parts- I wish that was my salary!)
For that cost on something that ended up being quite a simple fix for an expert I would have went with someone else. That one year warranty just isn’t worth the high price tag.
Robin is the man. Great Technician, so courteous and respectful. He even had booties to keep the floors in the house clean! Not only is their work spectacular, their customer service was on point. # military discount ❤️ 🪖 🎖 …
Justin Ricker and Mike Casey
Replaced my shower fixtures, which required cutting the drywall and pipes. They repaired two kitchen pipes and ran a water line from one wall to another wall for my new refrigerator location.
They were punctual, professional, kind and did an awesome job!
Trey, Mike Casey, and Mike Cappucci were awesome! Very professional and got right to work and explained everything. They were a great team working together! Please thank them again for my wife and me. James
Atomic pluming and Sean were the absolute best. They worked for over 6 hours to fix the sewer line blockage. Never gave up. Yet stuck with the estimate. He was great.
Chris and Mike were very efficient and fixed our problem quickly. I knew exactly how much it would cost upfront. No hidden charges. They cleaned up when finished. Will definitely call again if their services are needed.
My mom's sewer drain backed up, and my hand-crank snake wasn't doing the job. Called Atomic and they were an absolute joy. Very fast response time after I placed the initial call, tech (Justin) was there in less than an hour, got everything cleared out and moving, hardly any fuss at all. The price felt reasonable and truly, it was such a relief to know everything was working right again. He even fixed up the drain on the side of the house that's been busted for literal decades (the one that almost everyone ends up running over with their lawn mower at some point). Justin was absolutely wonderful, and his years of experience made the whole thing fast and easy.
Will not hesitate to call them again if there are other issues. Thank you thank you thank you, Atomic!
Mike was very knowledgeable, professional, and he carefully considered and explained every alternative way to correct the problem. Our kitchen was not connected to the sewer following a remodeling. He managed to open our slab with minimal disruption and mess. When he left us we had a perfect repair in a clean and tidy package. We can't imagine a less painful ordeal considering our circumstances. Not only does Mike generously share his expertise, he gives generously of his humanity and compassion. Our salute to the hardest working angel we've ever had the honor to meet.
Trey and Michael G were great. Professional, knowledgeable and friendly. They explained everything on my level and answered all my questions. I took note that they took the time to protect my floors and clean ed up beautifully! I will definitely use their Services again!
Replaced tank water heater. Scott and Michael G were professional, courteous and thorough. Installation looks very professional and detailed.
Very happy with installation.
Excellent job.
Scott P and Mike G did fantastic work. I needed to have a cleanout installed along with removing a drain blockage. They installed the new cleanout in an easy to access location, removed the blockage and left everything in immaculate condition. I am very pleased with the results.
Trey A III and Will C came this morning to check out the situation. After looking over my Whirlpool Water Heaterthey both advised me since it was 9 yrs old repairing it would be wasting my money. They suggested a new water heater, laid out the cost for me and asked what I wanted to do. The price was very reasonable and they could have it all done within 4 hrs.I agreed and was never happier with the end results. My fixtures on my last heater were obsolete and were replaced This included cutoff valves. Both Trey and Will were very professional and kept me informed in every decision making step. The are very likeable individuals who did a great job of cleaning up when they were through. I have purchased water heaters before from the big box stores, but never have i had the service that Trey and Will provided. I was so impressed with their work and professionalism that I took out their SPA features. I had never been told about having my heater drained yearly or even checked yearly..This shows that Trey & Will care about their customers and are a great asset to their company of employment. Once again THANK YOU both for a job well done. Semper Fi Ed Denning
Justin and Mike were both very knowledgeable and professional. They explained the process as they went along. I would definitely recommend Atomic Plumbing.
Years ago, Jimmy Powell came out and serviced my dad's home for Tommie Harris. We are trying to get in contact with Jimmy. Does anyone know if he currently works at Atomic? Thanks so much
Trey and Mike were professional and friendly. They arrived quickly and finished the job sooner than expected. They didn’t mind me watching them work and they explained and showed me the the problem and the repair.
Atomic has been helping our family with our plumbing needs for some time. Always the best at quality, efficiency, and friendliness. Justin was awesome!
He and his assistant were awesom. They went out of their way to help us and give us a reasonable price and I am extremely happy with the customer service and the work this gentleman did for me. 5 stars!!!
Trey and Josh did a great job! Courteous. Professional and explained the process, options and pricing. Cleaned everything up and tested to ensure repairs were good.
Scott P and Mike G were prompt,
professional, and knowledgeable. Both men are a credit to Atomic Plumbing and their efforts should be recognized by Atomic at the earliest opportunity.
Scott and Joey were extremely professional, honest and expeditious in their repair of several plumbing leaks in my home. Great customer service and repair!
Scott and Joey were great technicians. They were friendly, professional, and handled every hiccup that came their way while replacing the pipes in our home. Keeping me well informed throughout the whole process, I would highly recommend them.
Robin L. was very professional, personable and knowledgable as well. He fixed both issues very quickly. Plus he was Marvel fan. Thank you Atomic for sending him our way.
Alan B and Scotty were very professional on time and didn’t mind explaining the blockage situation when I asked. Pricing was fair n upfront. I will be a repeat customer if ever needed.
Thanks to Atomic plumbing,
once again, for the great service. They did the work to find cleanout port for my home, and the city blowout port. They helped me gather the evidence needed to verify a problem that the city needs to address. Scott and Joey were courteous and very professional. I will definitely recommend this company to colleagues and will use them again in the future.
I had an emergency gas leak in my house and VNG shut me off (good thing). Called Atomic and was up and running in three days. Would have been much sooner if it wasn't for the city inspector. Either way, they're workmanship is legit, their technicians are knowledgeable and extremely helpful. Thank you Sean, Zack and Justin!!
edit:
Had a water emergency late at night and while the cleanup crew was here Jim Miller came in a repaired all the items that need addressed. He was fast professional and constantly talking to his apprentice he had with him. I'm very glad he was here!
The plumbers are professional and timely and very helpful. I have used Atomic several times for various repairs and I've been 100% satisfied each time they come out. Jim M and Derek always answer questions and offer helpful suggestions when they visit and they complete their work and clean up completely after they are finished. My go to will always be Atomic for any repairs I have a need for
I had a stubborn clog in a feeder pipe to the main sewer line that affected half the house. Scott P and Joey R were on time and found the problem and fixed it in an hour. Great job guys and thanks
I can only try to express just how happy I was with the service provided! They cleared out the clog in my main drain line in a minimal amount of time, they were very professional and kept the house clean when coming and going. The cost was much less than I thought it would be, especially in comparison to the plumber who had supposedly fixed the issue a week and a half ago who did not adhere to a cleanliness standard, scratched up my toilet, stayed for hours and totally overcharged me. Thank you so much Sean & Caleb! You guys are awesome and I am already singing your praises to family and friends.
Scott and his apprentice, Sean were very personable and professional. They explained the problem and gave options for the repair. Scott even spoke with my husband on the phone to explain the situation. I would recommend Atomic Plumbing to friends. Thank you for your great service!
I recently had my water heater replaced by Atomic and they did an excellent job. The customer service was great all the way around. Everybody was so friendly and really seemed to care. I was so impressed with how fast Scott P. And Joey got the job done especially with it falling right in the middle of a holiday weekend. I would highly recommend and call them again in the future
We used Atomic a few years ago when we first moved into our house. Then when we needed more work we called them. We had no idea the same technician would be dispatched years later! Justin R is just wonderful! He listens to what we need, offers options with clear pricing and worked with us to pick the services we most urgently needed so it fit our budget. All without judgement. Justin is friendly and pleasant. He works with focus and confidence. The work was completed in a timely and competent manner. He’s been with Atomic for 10 years so there must be a good relationship there. I will not hesitate to call Atomic again for our plumbing needs. The magnet stays on the fridge.
Hire Atomic Plumbing & Drain Cleaning if you want your plumbing issues fixed. We had tried two different plumbing companies that could not get the job done. Sean and Kelly from Atomic Plumbing & Drain Cleaning came to our house and got the job done in short time. This is the second time we have used this company and both times their work was top notch. On Time, professional, responsive and good value.
Robin L was great! He arrived on time, explained problem, fixed the problem, and showed me how to fix in the future. Very professional and kind.
Friendly staff answered the phone and got a technician out the same day.
Ryan S. was my plumber along with his assistant. They both were polite and professional. They had a disposal on the truck and were able to replace my old one. I will recommend Atomic Plumbing to my friends!
Justin and his apprentice, Mike, did a super job fixing a 60 year old pipe to our washing machine that was leaking and upgraded it to modern day connections. They were very courteous and informative. We would not hesitate to ask for them again for our plumbing needs.
Scott and Joey were both amazing, helpful, and very prompt. They went above and beyond when coming in and out of the home with small kittens. Very mindful. Atomic was really prompt about getting me serviced and making sure I had hit water as soon as possible!
Jim was super pleasant and knowledgeable, he told me exactly what was wrong and how to remedy it. He w9rked fast and efficient. Cleaned up after himself and his helper. All around great experience. Poke with a few other local companies and I'm glad we picked Atomic again. Thank you
Scott and John did an amazing job in installing several toilets in my home, and repairing a leaky faucet. Scott has previously installed my hot water heater, and he has consistently shown outstanding professionalism, pride in his job, he thoroughly explains everything, and make sure I am satisfied with the completed job prior to leaving. The one thing that definitely stand out for me is his willingness to return if I am ever unsatisfied with the work completed. I would definitely recommend this company, especially Scott.
Highest recommendation for Sean at Atomic Plumbing. He has been a lifesaver for me with a cast iron tub installation and shower fixture installation. He completed a task the two other companies I hired failed to do. Professional, innovative and technical, I highly recommend him.
I'm a property manager and have been trying to find a fantastic, reliable, and knowledgeable business to send all of my properties' plumbing issues to. I finally found my plumbers! Atomic Plumbing was fast, their customer service is fantastic, and they do a great job. 👍 …
10-7-22, there is nothing worse than a stinky and leaking toilet. Called Atomic on Thursday evening and they were out here Friday morning. The technicians were respectful, courteous and knowledgeable. Will use them again in a heart beat. Thank you for fixing our problem.
Justin and Mike are fantastic. Third time they have been to my 60 old house. They’re quick,clean, and they do top quality work. Smart and efficient, they let you know what they propose to do and why, and they go over options. Justin and Mike are honest and they take pride in their work. They
make my home a better place.
We have used Atomic several times. Every time they are responsive and professional. We have had to use them for emergency same day service on the weekend and they never disappoint.
Atomic Plumbing is my go-to guys and gals for plumbing repair and installation in my home. They are quick to respond and extremely courteous. Thanks Jim M. and friends!
Scott P and Mike G showed up with a smile on their faces! Very nice and respectful! Their initial assessment of the job turned out to be not as major so the cost was actually less than what was quoted. I truly appreciate their honesty and professionalism. Thanks guys!!
Trey A and Will came out to our property to replace a toilet cutoff valve. They were very courteous, professional, and transparent about the cost. They worked quickly to correct the issue and were even willing to wait for people to take showers before starting to work. We will definitely use Atomic the next time we need plumbing services and request Trey and Will by name.
Robert has been my go-to guy for years. He is a very skillful, professional, knowledgeable individual. He comes highly recommended.
Jim and his partner Bradley we're very pleasant and efficient. They did a great job! I have already shared the information about your company with my coworkers.
Scott and Joe were extremely helpful and extremely professional would highly recommend Comet Plumbing.
At 4:00 am I heard running water . I jump out of bed to find water coming from my hot water heater in my attic. Needless to do I was panicking. I YouTube how to turn off the water supply I climbed up and shut that off then hooked a hose to the heater and did my best to drain it. I couldn't find the correct breaker to shut the power to it. Stressing out to the max I googled emergency plumbing. The first I called. Keep in mind it's now a little after 5:00 am. The first I called was a answering service said tomorrow. The next I called was Atomic plumbing. The answering service said the Deanna normally calls with in 15 min. ( I was thinking yeah right). Sure enough in 15 minutes she called. She could hear I was stressed and panicking. She was very reassuring and said it's a emergency and would move me to the front of the line. And I would get a call around 8:00. ( I was feeling a little better just talking with her but had my doubts about a timely call back. ). Sure enough I got a call at 7:50 am and said they could be there in 20 minutes. Sure enough Trey and Michael show up in less than that. Man these two were on it. They could tell I was stressing and the both immediately reassured me they had this and gave me a confidence I have never experienced with a plumbing company before. Michael showed me the breaker and even labeled it for me. Then Trey and he got to work. Trey came down and gave me the estimate and explained my options. I picked one and they got to work. I came home for lunch at1:00 and they were sweeping my floors. From Deanna to Trey and Michael I was handled and treated with genuine friendliness , empathy and professionalism . I will and already have recommended Atomic plumbing to anyone who is needing your offed service's. Im stoked!!! Money well spent. 5 stars!!!
Justin did an excellent job and he was both professional and courteous. Atomic is the "BEST" here at the beach!!!
I had no running water which was a big problem. Alan and his partner Michael came out, identified the problem, and fixed it in a timely manner. They had to cut into the wall and my vanity to solve the problem. For the price I paid I was hoping they would reattached my vanity counter top to the wall, but I understand they might not have had the means. I felt $2200 was a little high, but I am no expert in plumbing that’s for sure.
Mike W. was very knowledgeable, helpful and courteous. He explained everything He did. His expertise is going to make a long term problem go away.
Ryan and David spent almost an entire day doing the rough in plumbing for a master bath renovation. I really appreciated Ryan’s extra care to get it right. He spent over an hour talking with me and reviewing the project. And as he encountered any unforeseen issues, he was quick to discuss alternatives. Their website indicates Ryan has 20+ years experience as a master plumber. I can attest that experience shows thru in the final product. I wholeheartedly recommend Atomic Plumbing with Ryan and David!
Water Line to house had a leak. Mike was prompt and professional in his assessment. We appreciate him fixing it so quickly we were not without water long.
Chris was very nice and quick. Everything was cleaned up and looked great. Will be using him again for any future issues with my home!!
Alan and Scott were knowledgeable, efficient, friendly and fast. Would definitely use them again.
Justin and Michael did an outstanding job of repairing a leak to a pipe under the house in the crawl space. They were able to do the repair without scheduling another visit. The work was done in under 2 hours. I highly recommend this team and the company for plumbing work.
We had a great experience with James identifying a leak. He was very professional, patient, explained the possibilities and solutions very well and in a very respectful manner worked through a solution with us. He did such a great job and left such a great impression on us we will be requesting to work with him again on our repairs. Atomic Plumbing call center personnel is very professional as well, they certainly provided me with high quality service and a very fair quote. We knew what to expect during the visit and were very satisfied.
This is my first time using Atomic Plumbing and boy am I happy! They were able to come out right away for my leak behind the refrigerator. I had called several other plumbing companies that were not able to come out for days. Alan B and Mike were professional, friendly, knowledgeable and we will definitely use them in the future!! Thank you so much!!
I called Atomic at 9pm on a Wednesday evening after I had another company complete a repair and then abandon me when they couldn't get it correct. They called me back that night and scheduled an appointment for first thing the next morning. They called by 8:30 to say they would be there in a 1/2 hour. They showed up 30 minutes later, spoke to my wife about the situation and told her that they absolutely could fix the problem even though the other company said it couldn't be done (for under $4k). They gave me a very reasonable price of $525 and we agreed to let them do the job. They went right to work and had the job completed and cleaned up quickly. They were complete by 11am. This is the second time that we have used their services and we will not be using anyone else in the future. They are professional, courteous, compassionate, well educated and I would recommend them to anyone needing plumbing service in the Hampton Roads area. Thank you Atomic Plumbing!
I can’t say enough about my experience with Atomic and Sean! I had sewer pipes leak in my crawlspace that had to be redone. Sean was very friendly, personable, and knowledgeable. I had gotten multiple estimates, but felt that he was the most thorough. Sean and Eric did an excellent job and were always on time and hard at work! The coordination between him and scheduling was very accommodating, and they worked with me to get the job done before my out of town guests came to stay with me. I have peace of mind knowing that it was done the right way now. I highly recommend Atomic!!
Ryan came out originally to inspect our 22 year old gas hot water heater. We weren't having problems with it but felt we were living on borrowed time as it certainly outlived its expected life span. In just a few days Ryan and David installed a new hot water heater and it's working great. Ryan even noticed our gas line in the attic was too close to the roof line and adjusted it making sure exterior nails wouldn't accidentally puncture it. They were extremely polite, professional and timely. Even the person that originally took my call was courteous and updated us on who was coming with a picture and when they would be here. No surprises. Very happy with this transaction.
We had a major leak and needing water pipes and a new hot water heater installed. We called Atomic Plumbing and they had a plumber here 30 minutes after opening the morning after our disaster. Justin and Keaton were amazing. They worked fast, efficiently and were so professional and sweet.
Thank you so much! We will be using this company for all of our plumbing needs
I sent an email through Atomic's website on a Sunday requesting a service call and cost estimate on replacement of our 28 year old water heater which gave up Saturday night. 15 minutes later received an email from Kim immediately followed up by a phone call for details on the water heater, location etc. The next day Alan and Bradley came out early, evaluated the work, provided several fair estimates based on warranty options and installed a new water heater. VERY professional and engaging when I asked technical questions while they were working, neat work and cleaned up thoroughly. On top of that, Atomic Plumbing provides a military discount. Service in it's entirety could not be anymore responsive, fair and professional.
Jim and Bradley were extremely knowledgeable and helpful in identifying the issue and resolving it. Very friendly and great customer service from these two gentlemen. Different companies provided estimates without the effort that Jim and Bradley provided; the other companies were more expensive and more importantly wrong about the issue. Military discount a big plus also. Highly recommend!
Scott is the reason that I continually use atomic plumbing for all my plumbing needs. He is professional, reliable, trustworthy and efficient. I 100% trust his judgement based on my experience with him dealing with a variety of plumbing mishaps and disasters. I know that he will take all of my concerns into consideration before making recommendations, never tries to take advantage of the situation, and is always respectful of both me and my home.
Scott and Joey performed a repair on one of our outdoor faucets. They were right on time and worked quickly and professionally. Their finished work looked great and were sure to demonstrate that everything worked correctly. I'd definitely recommend.
Scott was very quick to show up and extremely professional. It was a very sudden issue and I needed the weekend to arrange payment. He was so kind and understanding about this and had no problem delaying payment while I talked with my bank. I would love to use their services again if I run into any more problems. They are fast and great at explaining the issues.
Mid afternoon call made to Atomic when kitchen sink and washer drains were backed up. Then discovered bathroom commode when flushed made the tub gurgle. Tech Ryan arrived within an hour which was faster than expected or promised. Cleaned the main line and then the kitchen. Sounds simple enough but it wasn't. Now all is flowing like a rivers stream. After putting away his equipment and inspecting everything before for the day he noticed that the disposal was leaking under the sink. It was at the end of the day now. To avoid overtime pay he said he would come back in the am. Since I don't have a dishwasher I said let's not replace the disposal but re plumb the drain. He arrived on time today and finished the project.
This is my second experience with Atomic and it's equal to if not better than the first thanks to Ryan Dean. Ryan is a true profession. From arriving, surveying the issues, explaining the costs, work performance it was excellent. Nothing in today's world is cheap or free. The price paid to Atomic is worth it. That's a good feeling to be satisfied.
I would suggest to all future customers reading this without previously calling Atomic to do so. Matter of fact even if you have a problem tell them as it will only be an opportunity for them to improve. All companies we call irreguardless of trades need the feed back.
I will call them in the future when a need arises. Was impressed enough that I called the supervisor and informed him
how good the service was. From the receptionist onward it seems that they all take happy pills and enjoy what they do with Atomic.
Bob Jennings
When our water heater was on the way out we called Atomic. The next day we met with a technician to talk to us about a new water heater. Sean D. was super professional and honest. Within a few days we Sean came back with another technician and they installed our new water heater. Sean was very thorough and made sure to do the job right. I could not be happier. The technicians were courteous, professional, and they cleaned up after they were done. I couldn't be happier!
Called Atomic Plumbing and was able to get an appointment the next day. Communication from beginning to end was awesome. They kept me informed during the whole process. The problem was fixed with an explanation of what the issue was. I will definitely use Atomic Plumbing again if needed. Great customer service!
Mike and Ryan visited us for what we thought was a leak in our drainage line. It actually ended up being a clog that was causing water to leak through the wax ring in our upstairs toilet.
It was on the expensive side for having a roto done to clear it out but they did the job very quickly and got us up and running again. They do offer a military discount as well which was nice.
The thing that really stood out for me though was I planned to install a new toilet that I grabbed prior to their arrival and they noticed I had purchased the wrong feed line for the new toilet. They not only provided me the correct one but they pointed out the flange for the toilet was lower in the floor which likely caused the leaking as there was only one wax ring on the old toilet. They gave me two wax rings and told me to stack them and that should provide better protection in the future if we were to have another clog down the road. They also showed me where the view port is for our line that goes out to the sewer main in case I needed to troubleshoot any flow problems down the road.
Top notch plumbers and both Mike and Ryan were really stand up guys. Thanks again!
Definitely won us over as customers in case we have any future plumbing needs.
Atomic Plumbing responded to my service request immediately and sent a technician out super fast. Service Pro Justin R. arrived to my residence and did an excellent job. He was professional and efficient. He was able to diagnose and fix my plumbing problems and get my kitchen and laundry functioning properly again and in good time. I feel like I received great work at great price. I would recommend Atomic Plumbing for any of your residential plumbing needs.
We have used Atomic Plumbing for many years. Our recent experience reinforced for us why we always call them. They are so professional, helpful, and thorough. They did not give up on our problem until they completely fixed it. We always feel they give us the best advice and do not try to up sale us on repairs or fixtures. Don is the best diagnostician for plumbing problems. Sean and Justin are wonderful too.
When my sewer line in the yard backed up into the house, I panicked! Of course it was the weekend, too. Atomic had done a couple repairs at my house in the past, and never disappointed, so I called them. Scott P. and Mike showed up as soon as they could, and cleared the line in 30 minutes. As always, they did a great job. Very professional, considerate, and skilled at their trade. Highly recommend!
I highly recommend Atomic Plumbing. Recently they replaced a Hot Water Heater for me. There was a discrepancy with costs for this work. I discussed my concerns with Paul Keane, Service Manager/London Bridge Road, Virginia Beach, VA. After our discussion Mr. Keane agreed to charge me the price as I understood it to be rather than the disputed costs. I found him to be a person of great integrity & as a result I would definitely recommend Atomic Plumbing!
Trey and Michael were both very professional, courteous and helpful. I will definitely recommend Atomic to family/friends and they will be who I call for any other plumbing needs.
Mike W. was very friendly, professional and skilled.
I will certainly ask for him by name, and will refer friends and colleagues to him.
Trey A. and Mike C. we're both great. On time, professional, and got the job done quickly. 5 stars.
Jim M and Bradley were very professional, considerate of property and very through in their explanation of the work that needed to be done. Their friendly attitude made for a pleasant visit.
Had backed up pipes and they quickly got everything cleared out and running again. Took less than an hour and they cleaned up everything. They did an amazing job!
I left an original reviewing stating that the technician was professional, courteous and efficient. So efficient that he solved the problem with my bathroom faucet in just a few minutes. But I only gave 3 stars because I felt the price was too high. The next day I received a call from Atomic, asking about the service call. After describing the visit, Paul confirmed with the tech that indeed, it was a quick and easy repair. They wanted to insure that I was a satisfied customer, and gave me a credit for an additional 25% off. The job was done right and the price is reasonable, I'd be happy to call them again, if need be.
Excellent work! We had a leaky pipe -- after hours, of course -- and within 12 hours, we were back to normal thanks to Atomic. Technician Scott Perkins arrived right on time and was so polite and professional! He quickly identified the leaky pipe and replaced it (didn't just patch it!). It's clear that he takes pride in his work. The office staff are kind and friendly, and they kept in regular contact with us about the appointment. Just a great experience all around. Atomic made a very stressful situation manageable, and we'll be calling again for some plumbing work that we have planned.
Alan was a rockstar. My old (18 year) water heater presented him with some challenges, but he overcame and got the job done perfectly!
Chris was punctual, clean, polite, and thorough. I will recommend him to my friends and family.
This was our first experience with Atomic. From our initial call, to the follow-up communications, to the arrival of our technician was great. Our technician, Ryan D. was top notch! He evaluated the situation; presented to us his plans for repair, and completed the repairs in a timely and professional manner. He didn't seem to mind my husband looking over his shoulder while he was working, and explained what he was doing as the work progressed. The work area was spotless when he completed the job! For the amount of work that was done, we thought the price was fair. We will definitely be requesting Ryan on any future plumbing repairs. Thank you Atomic and Ryan for a job well done!
Top notch service -- rapid response too!
Had a leaky pipe to a washing machine. Called Atomic Plumbing at 8 AM -- they arrived at my house on time and less than 2 hours after my initial call to them.
James & Paul were my technicians. Professional, polite, efficient and skilled, they rapidly replaced dated water valves and -- I must say, they did a great job. The repairs not only are functional, but they look great, too!
I especially was impressed with the method of pricing. They assess your issue, then provide a flat-fee repair price before any work is done. Their prices are reasonable with no surprises.
Highly recommend this company if you want it done right the first time by professionals.
Robert and Bradley were efficient and professional, knew what our problem was right away and fixed it quickly. Very impressed with Atomic as usual- always fair pricing, great work and friendly staff!
Long story short-the blockage of our main drain was on the city side. Kim was an absolute life saver. She explained what might be happening and advised I call the city first. I followed her instructions and sure enough it was in the easement. Kim’s honesty and professionalism is truly appreciated and even though I didn’t need their services this time, my first call will be to Atomic whenever I need a plumber. Good to see not all companies are out to make a dollar via predatory practices. Thank you, Kim! Atomic Plumbing has a great employee.
Excellent. We have been using Atomic Plumbing for years. They are consistently excellent which is a tribute to the owner, management and technicians they employ. Justin and Will came out for this call - they were respectful, knowledgeable and efficient and got a complicated drain system for a condo complex cleaned out and restored to service promptly. The also took all the recommended CDC recommendations for Covid transmission prevention and properly and extensively protected the apartment infrastructure from being impacted by their work. Just first class all the way. Chelsea was the receptionist/dispatcher - comms were excellent and efficient and she kept us up to date on scheduling. You just can't go wrong with Atomic Plumbing for any plumbing job big or small. Highly recommended.
Late afternoon on March 9th, I thought that I heard water dripping in the area of our bathrooms. Upon checking the city meter, my suspicions were confirmed. I asked a friend of mine who is a retired contractor who he would call? He said that since since he retired he had suggested Atomic to several of his former customers. We called Atomic and they scheduled us for the next day.(Wednesday) . Wednesday morning, there was an email from Atomic telling me when I could expect a plumber. During the morning, I received two phone calls giving me a report on when the plumbers would arrive at my home.
The plumbers, Shawn Dyer & technician Trey were very friendly and professional. Trey went in the crawlspace and found a leak coming from a wall behind a vanity. Shawn give me a price ,which I thought was reasonable, and then completed the work. After finishing the job, Shawn told me how to contact Chesapeake Public Utilities to file a request for a "leaking pipe bill reduction.' Both Shawn and Trey were very personable and did a super job. I have Shawn's card on my note board in case I or one of my friends needs a "SUPER PLUMBER" in the future. Herb Harrell
James and Paul did an AWESOME job from start to finish with our toilet replacement and installation!! We unfortunately had a bad experience with our general contractor and his plumber and needed immediate assistance. I called Atomic and they immediately got me connected with a scheduler, then had James and Paul out to our house extremely fast! James and Paul were friendly, knowledgeable, professional, and efficient. They advised us based on their expertise and helped us pick out a new toilet and install it correctly. We are so grateful for their work and their professionalism. Would highly recommend them and hire them again!
Scott and Joseph were pleasant to work with, informative, professional, and courteous. They kept us informed, offered a choice of solutions to our problem. Once we made a decision, they proceeded to do the work as quickly as possible. Great job and good teamwork.
The guys from Atomic are friendly and knowledgeable. They did such a great job and helped me with some leaks that might have cost thousands of dollars if left undetected. My water meter was running and I was notified by the city there was an issue. Ryan and Mike found it and fixed it. Thank you so much.
I want to thank Technician Sean D. and his associate Paul C. for during an outstanding job replacing some of my plumbing. They arrived on job site at the time promised and quickly determined my problem. They were both very friendly and professional. Sean was very knowledgeable as to what had to be done and made a good job an excellent job with a few tweaks. Atomic Plumbing is lucky to have employees of this caliber.
I just want to say that Justin Duke was the best! Not only did he fix the requested items but he fixed additional requested items once he arrived. He was very professional, kind, courteous and willing to do whatever I needed without hesitation. Everything he did looked great, works great, and I just appreciate his professionalism, knowledge, and dedication to the task at hand. He is truly an asset and positive reflection to and of your company and I will continue to refer to your company for all my plumbing needs because of his work, attitude, professionalism, and skill. Thanks Justin for all you did.
Once again Atomic to the rescue! Fixed our toilet issue. They technicians were friendly and professional. They also were very kind - as seniors that really matters. As always, trust is a big factor, and Atomic has ours. Good prices and excellent service! Best in the business.
Randy initially came out to our home to replace a drop in kitchen sink. What I really appreciated about him was he came in listened to what we were looking to do. He assessed the situation, looked at the sink and diagnosed the problem and concluded that the current cast iron sink we had was in really good shape and saw that all we really needed was to repair the drain area under the sink. He gave us prices for three different options and from those options let us decide which was the best option based on price. Some companies would have come in pulled the sink knowing it could be repaired just to make more money off the job and we would have been none the wiser that repairing the sink was an option. He also replaced the garbage disposal as well while under the sink he noticed some wood damage from previous leaks that occurred in the past. While his company did not do that type of work he offered suggestions on what route we could go to repair them. VERY PLEASED with Randy’s professionalism and quality service. I will definitely use their services again in the future.
First time I have used Atomic and throughly happy to have used them.
Scott was incredibly polite, honest, and took care of our needs.
We have had our share of bad plumbers and I highly recommend them.
I don’t post many reviews, and again, first time I have used them in my 51years on earth. Finally happy to find a good one!
Scott and Joey did an excellent drain repair yesterday. Joey offered to mount the drain access door more securely. I had intended to do that for years. Without hesitating he ran to his truck and came back with mounting hardware. No charge!
Atomic replaced our hot water heater for us and did such an amazing job. The technician was very professional and knew exactly what he was doing. They even fixed things that we did not know were wrong and had a city inspector come check the work after the job was completed. I also love that they provide a discount for community members and military.
We had Atomic Plumbing come out twice in the past two weeks. The first time, Scott M. came and fixed our water heater. The second time, Justin and another young man came to fix our washer valves and upstairs toilet. These gentlemen's service was amazing and they were very professional! We will always be calling on Atomic Plumbing for any of our plumbing needs in the future!
When it hits the fan, these people are here for you. I had roots crush sewage pipes under the foundation of the house I had bought less than a month before. They came in, ripped up the foundation replaced the pipe and layed new concrete in less than a week. If I need a plumber again (hopefully I won't) I'll call Atomic.
The Atomic team members are always very knowledgeable and highly professional and courteous. I have had more plumbing needs than I would like lately, and Atomic has come through each time.
My water heater stopped making hot water and my husband could not get the pilot light started. I found reviews of Atomic on-line and remembered the commercials on tv and the radio. My husband had a friend at work which also recommended Atomic. We called and Atomic sent Sean D and Paul. They arrived within an hour. They were very professional, in a neat uniform and represented Atomic well. Sean and Paul explained what was wrong and gave me a repair price and a replacement price and explained both. They did not pressure me into which decision I should make like other companies I have had in the past. We chose to replace the water heater. They came early in the morning to do the job as we had plans later in the afternoon. They finished early and cleaned up in no time. I was very impressed with both of these employees as they are an asset to your company. They are both very courteous and friendly and I would most definitely recommend Atomic and Sean D and Paul our service techs in the future for any plumbing problem that should arise. Thank you for a job well done.
Atomic Plumbing came within hours of our call to replace a leaking water heater. The technician, Ryan, was professional, performed a thorough evaluation, proposed some options and reviewed pros and cons of each.
He was efficient with his time and answered questions when asked. He instructed us regarding new equipment functioning. Also, he explained the warranty for all pertinent equipment. We found him to be pleasant to work with and a good representative of Atomic company values. We will call them again for future needs. The Fox Family
Ryan D. and Scott P. with Atomic Plumbing are great techs! They were not only courteous, polite, helpful, but very knowledgeable of all aspects of winterizing the pipes under our crawl space. Our crawl space is very small and that didn't deter the guys from doing a fantastic job! We use Atomic Plumbing & Drain Cleaning for all of our plumbing needs and we highly recommend them! :-)
Scott and Joey replaced two toilets that I had purchased. They explained what Atomic’s service entailed & went right to work. They did the job as promised professionally and setup for removal of both old toilets while they worked. This was another great experience that we’ve gotten with each service call over the past 7 years.
Ryan D is a customer-focused professional. Very detailed in explaining the scope of the job, the pros and cons of every alternative solution and the cost of the whole project. Ensured that we receive all the discounts offered and answered every question. The outcome was high quality, fast service and great cost savings. I highly recommend Ryan and Atomic Plumbing!!!
Scott P, Joey, and Scott M Did the best plumbing work I've ever seen done. 78 years old and I've been a plumber in my younger days. Again, I have never seen better work.
I called Atomic Plumbing today after a really disappointing experience with another well known plumbing company earlier. As a first time customer with Atomic, I was really impressed. Sean and Paul arrived in less than an hour. Their friendly and professional attitude was a drastic change from the other plumber. They took the time to explain the issues and got the water heater back on. I was charged a flat service call fee which was way cheaper than what the other guy wanted to charge (an unreasonable $179) for trying the pilot light before any diagnostic. I have used varous companies over the years and this was the best experience I ever had. I would strongly recommend Atomic Plumbing to anyone.
Everyone was very helpful and worked with us to schedule the plumbing repair around the contractors schedule.
Our home owners claim was handled very promptly and according to our insurance's requirements which meant we were reimbursed quickly.
Thank you all!
We've used Atomic Plumbing a few times for jobs around the house. Each time the technicians have been professional and the quality of work has been great. The last job was performed by Justin Ricker and Scott Perkins. Justin did a job for us before and his professionalism left a good impression on us. It was indeed a pleasure to see that Scott had the same qualities. As long as Atomic employ young men like them they will continue to have a loyal customer.
Cold water alerted us that something was wrong with our 10 year old water heater. We called Atomic Plumbing on a Saturday evening and they had appointments available the very next morning! The ladies answering the phones were incredible and the system they have in place to alert you when your technician will be coming is top notch (including a picture and information about your technician in e-mail form). We found our technician, Randy, to be honest, professional and incredibly talented. He diagnosed our problem in a short amount of time, gave us several reasonable options and was able to give us a brand new water heater the next day for a great rate. Cannot say enough good things about Atomic Plumbing & Drain Cleaning and will definitely be using them in the future!
I called Atomic because we had a substantial problem where we noticed water coming through the brick exterior wall of our home outside the kitchen. Honestly, I called Craig Plumbing because we had used them in the past. He said he knew what it was because he'd seen it many times in my neighborhood and would be out the next day. I waited at home all day and he never showed! I'm actually glad that happened because that was when I called Atomic. Justin Ricker came out with a colleague of his, unfortunately I can't remember his name, but they were both so friendly, informative, very knowledgeable and pleasant! The job was done in no time and I actually messaged Justin later to say that I loved the way the new plumbing looked. That may sound funny, but it was re-designed and looked much nicer and much more efficient the way he installed the new pipes. This was a job that was a very big deal to us and we were fully comfortable trusting Atomic (Justin) with the job. We are very happy with the results and will stick with Atomic going forward, without a doubt!!!
We called Atomic as our landlords were taking a bit to have a quote sent to us for our slow kitchen drain. Atomic quoted someone to come out between 12-5 the dame day we called. We got a call back letting us know a tech was on their way and Sean D. showed up. Sean was super nice and friendly upon arrival and the entire time he worked on our sink. He asked what happened so far and was not frustrated that I wasn't able to provide him with details as my significant other hadn't filled me in on what had happened with the sink. So, Sean took time to see what was going on so he could work on it.
While Sean was here, I learned a lot about all the ways that people come and fix things. I appreciated being told what the possibilities were for how things could get fixed if there was a worst case scenario and how he would handle it. All in all, Sean's customer service skills are top notch and if we have another issue, I hope everyone at Atomic is the same if we don't get him again. He let us know that the drain issue is common because of the exit plug on the outside of the house and that was good knowledge to have in general.
Out service with Sean was quick, informative, but he definitely paid attention to detail and now our kitchen sink drain is working as it should. Very happy customers!
Outstanding, friendly, reasonably priced, and professional work! Atomic Plumbing provided excellent service from the timely response, to my call to updates prior to their arrival time, to the actual work conducted on site. They provided me with options and didn't try and strong arm us into service we didn't need. They stayed with us until we could verify the service was complete (and the toilet didn't back up again) and ensured we had peace of mind about the work that was done before they left. I asked for additional service to be completed on the upstairs bathroom shower and the technician, James M., provided an initial assessment for free and gave me options. Once I determined it was going to need his expertise, he quickly and efficiently got to work and fixed that problem too. They were military friendly and provided me a 10% discount which for a family of five on a single income, every little bit helps! I would STRONGLY recommend Atomic over the other guys any day of the week! Thank you Atomic! -Nick R.
Great company. We dealt with another local company whose rates were astronomical and lead us in the wrong direction. Atomic Plumbing came out and they were fair and explained everything. They have been a huge help, The techs were great too. Very professional and honest. We could not be happier. I highly recommend them. Make Atomic your first call.....don't make the mistake we did!
Drain backup in utility sink last night after hours. I knew exactly who to call after using Atomic Pluming and Sean D several years ago. It is interesting that although it was 4 years ago the service was so good that I remembered them. If anything the service was better this time if that was even possible. The communications from Atomic on the scheduling and heads up of when to expect the tech was excellent. Sean D is as good as technician in the plumbing field as you will find. Thank God for good plumbers and specifically Sean. Give him a bonus or a raise for sure. He is very knowledgeable and efficient on how to best do the job required and proposes several solutions. Lets you know how the job went. Right up front on the cost. He is enthusiastic about his work and craftmanship. My job was not inexpensive but I knew the job would be done right the first time and after the work has been completed I would say worth the expense. If you need a good plumber use Atomic and Sean, you will not find any better.
Sean Dyer and his team installed a tankless water heater in our house and did some minor work on faucets/etc and they were all an absolute pleasure. They are extraordinarily professional and clearly both well trained and experienced. Got big tanks out of my attic, no damage to wood floors or walls, very clean looking install... nothing but good things to say about them. This is my second round of major work that Atomic did for me, and my second very positive experience.
Record cold, snow still a hazard, but Atomic had someone out to fix a split pipe in no time. Don was great, took care of everything. Couldn't have asked for anyone more helpful and professional.
Randy C of atomic plumbing is an outstanding service technician. He was personable, professional and thorough.
He explained everything clearly, was respectful in not making or leaving a mess during and after his work.
I had lived in my new house less than a week when I discovered a leak at my outside faucet.I asked my daughter and my real estate agent who to call and they both said Atomic !!!Jim Miller came out very quickly and knew in a few minutes that the leak was actually under my kitchen cabinets. He was friendly,knowledgeable and professional. He recommended the next step and who to call.Not only would I call them again,I did! Unfortunately my water heater stopped working and I was delighted to see Jim assigned to me again! He had me fixed,1,2,3 and gave me good advice too on what to do in the future. This is a great,caring company who hire only top notch employees,like Jim. I recommend them a million percent
Today we woke up on Day 1 of a 3 day Holiday weekend to our main sewer line backed up. All the toilets and sinks were backing up; we were unable to use the water at all. Panic ensued... Then we called Atomic pluming and another company in the hopes that someone would call us back. Atomic plumbing immediately called us back and the appointment coordinator was friendly, professional and knowledgeable. She told us which technician would be arriving and an approximate time. Less than 30 minutes later we had Robert Rollings at our door. Robert fixed our problem and had us back up and running in less than an hour and 45 minutes from our initial phone call! He was extremely knowledgeable, courteous, and professional. Atomic Plumbing exceeded our expectation in every way. Shout out to Robert and scheduling coordinator for such a positive experience. We are now customers for life!
Toilet seal was worn and there was slow leaking in the master bath .
It was gasket/washer replaced within the hour of arrival. Work area was left clean and tidy. The team, very professional, at the office kept us abreast on when the technician would be arriving. Robert R. was great.
Based on various reviews and a number of references on the Next Door app, I decided to select Atomic Plumbing for the first time. The initial call to set up an appointment was easy and the representative explained the diagnostic fee and billing process clearly. For clarity, we had some plumbing repairs that didn't require same-day attention, so I was not off-put that we had a service call scheduled for the following week. One of our requests was to install a couple of new shower heads I ordered, which were expected to arrive before the service call. We also had a couple of slow-draining sinks and another sink that had low water pressure. The company's office staff were extremely communicative, sending emails the day I called to schedule an appointment, the day before service, and several emails the day of service. In addition, I received a call an hour into the 4-hour window to inform me of the status of the next available technician. Also, one of the emails I received before the technician's arrival included a picture and a short bio of the technician assigned to us. I have never received such outreach before by any contractors! The technician Robert had arrived within a couple of hours into the scheduled time. He was professional and possessed an even-keeled demeanor. He quickly assessed our needs and gave us the proposed quote. Each time he entered the house he made sure to put boot covers and a mask on, he asked us to check his repairs to ensure we were pleased, and he made sure to clean up the work areas before he left.
I was satisfied with the service we received and would use Atomic Plumbing again and ask for Robert to be assigned to us.
I had a leak underground and called Atomic Plumbing with short notice. They were awesome, from the office to the job! Sean D and his assistant Tim were fantastic! Very professional and knowledgeable and quick. Beverly at the office was very efficient and she was able to send Sean and Tim right away! I would highly recommend Atomic Plumbing for all your plumbing needs! I was very pleased!
Great service and attention to personal concerns by Jim M. And Dalton. I always call Atomic Plumbing.
I have to say that my experience with Atomic was most pleasurable. I had called another plumbing service before reaching out to them and Angie's list helped me along the way to make the right choice. Brian H. Was very professional and took the time to explain to my husband what he was doing as he went along and the RIGHT service that would be needed to fix our problem. NO HIDDEN SERVICE FEES OR ANYTHING. They are straight forward with you from the beginning to the end. We have definitely found our new plumbing service!!!
We used Atomic Plumbing for the second time. They did an amazing job. Jim M. and Ryan S. came out, and quickly assessed the problem, and then fixed it. They also did a great job in cleaning everything up after the work was finished. I would use Atomic Plumber again if the need would arise. Thanks!!
Scott and Joey were outstanding. Professional, polite, punctual, and just. A great team. I will refer Atomic to everyone I know and who will listen. Great 👍 job. Thanks Guys. …
After realizing we had a blockage in our main line, we called Atomic after hours (9PM) and was graciously helped by Kimberly who was wonderful and provided guidance for calling the city as well as scheduling us an appointment first thing the next morning. Unfortunately, the blockage was on our end, but yet, fortunate enough Atomic was on their way to help. Brian showed up and identified where our sewer line was and also explained all possibilities. After discussing our options and the flat rate of service, Brian got to work and was able to successful snake our pipes and fix the issue. Very grateful to Atomic for a quick, stress-free and professional business. Thank you again.
I recently had to have my drain pipes in my home re-piped and while Atomic wasn't the least expensive (or the most), they more than made up for it by quality and dependability and were very responsive. They are no fly by night company and stand by their work. Scott Perkins was the plumber at my home over multiple days for the very large undertaking. He oversaw the replacement of both my drain and water pipes from the city connection to my home and all the drains and main stack in my crawlspace. He went to great lengths to make sure things were done the right way and took the time to answer the many questions I had during the process. He personified what it means to be a professional and is a great reflection upon not only himself but Atomic as well. I would recommend him/Atomic to anybody, and in fact I did and I was surprised to see a $50 credit for my next service arrive in the mail. I doubt I will be requiring that anytime soon however, with the high quality of Scott's work.
I had Justin and David install a new water heater, install a new emergency shut off system for it, and work on two showers . I found them to be professional, personable, knowledgeable ,honest and hard working. I would certainly recommend them to others.
I would like to commend the professionalism and quality of work demonstrated by Atomic Plumbing ... with special recognition to Justin Duke. I wanted my plumbing issue to be assessed honestly and fixed. I trusted the feedback and the diagnosis. The work was completed, area was clean, and the professionalism was top shelf. Based on this experience Atomic Plumbing has a customer... I am prepared to pay a fair price for quality work with an organization I trust! Thank you Justin and Atomic Plumbing... well done!
Seriously Justin is an absolute professional, came in and got right to work, guy with mullet is nice too. Can’t say how professional and happy I am with this company. Quick service, and all around awesome job.
Ryan D. explained to me what alternatives I had in order to repair a piping issue with my kitchen sink. He informed me of the pros and cons of each solution and when asked, told me his preference. I liked his conservative approach and the job was completed to my total satisfaction. I would guess that there are less expensive plumbers available, but you are going to get experienced and professional work with Atomic Plumbing.
Jimmy P from Atomic was excellent! Very friendly and knowledgeable. I normally complete all of our plumbing issues but the issue we had this last time was beyond his ability because I could not locate a 2nd access point to our sewer drain. Jimmy was able to probe with a camera and use a pressure bladder to both break the clog and locate the other access point for our next clog. Definitely not cheap because the charges are per task instead of per hour, but it was worth the money to know it would be done correctly.
I never write reviews for company's but I was throughly impressed and very pleased with the service of this company...so much that i'm here writing a review. I called due to having an outdoor spigot that hadn't worked in 5 years. First, the receptionist (i'm sorry i don't remember her name) was great, very professional, and easy to explain my issue to. I asked to rescheduled to another day due to me not wanting a tech working out in the rain, and they accommodated and had me first in line the next day. Then Robin came out and fixed what i thought would be a complex issue, in 5 minutes (and he didn't make me feel dumb for it being a simple fix)! Overall, i'm extremely pleased with this company, this is my second time using them and will continue in the future if need be.
Fantastic response time. Jim M. and Bradley were very professional and explained all parts of the installation process as well as proper caring of the water heater.
James M of Atomic Plumbing was outstanding! We had a hot water pipe leak at our house early on a Sunday morning and James responded promptly, discovered the leak, and repaired it in about an hour. He was professional and helpful. We were very pleased with the service.
Awesome! I have never had to call a plumber before and I selected atomic mostly because I saw how many best of the beach awards they have. Probably the best idea I had that day because they are wonderful people! Deanna was very nice and understanding. She listened to me ramble (a little) about my issue and set my family up for an appointment quickly. Deanne provided me with great info. She gave me options and was concerned about meeting our schedule needs. A truely delightful lady that is a pleasure to speak to. Atomic came out the next day and fixed our problem quickly, at a great value all around. I honestly hope I will not need a plumber again but I will always call atomic if I do! Thank you for making the best of my situation. Just wonderful!
I was provided with tremendous service. Our technicians, Ryan and Scott, were professional and solved our problem quickly. Ryan took the time to explain what was causing our sewage line blockage and the different options that were available to us to try and resolve it. Ultimately we went with his recommendation and it worked. As far as pricing, we got our quote upfront and they charged exactly what they said they would. I would definitely use Atomic Plumbing again!
I don’t doubt the expertise of this business, and would agree with professionalism and punctuality. However, when I called to schedule the appointment I already knew my issue. I had a bad cartridge in my shower, causing water not to come out of the faucet and shower head. I explained this when making the appointment. Technicians came out and confirmed the issue, I was prepared to have them repair it until they provided the quote of $568!!!! I said the part costs $40 and it’s takes 10-15 minutes to replace! I was beyond shocked and disappointed. The price included a $100 trip fee because they didn’t have the cartridge (yet they advertise “fully stocked trucks”). But even at $468, the price was still ridiculous considering the type of repair. If plumbers make $2000 an hour, I need to switch profession. They made $69 for basically confirming what I had already told them...I guess they are still winning.
UPDATE 01/17/2020 - the owner responded to my original post, asking me to contact the office to discuss my experience. I contacted them this morning and spoke to Paul. I shared my thoughts on the pricing based on the nature of the repair and he appreciated the input and said they would review their rate sheets. He also offered to refund the $69 service fee, which was much appreciated! The responsiveness and open-minded attitude towards hearing me out really demonstrated their commitment to being respectful business owners, and shows pride in business ownership. Thank you, Paul, for your time and consideration!
Atomic Plumbing is amazing. I have used them twice in the last year. Both times I had bad pipes leaking in the garage. Justin R. was the technician to come both times. He was quick in arriving which is helpful when water is going everywhere. He is very professional and explained everything to me while fixing everything in a timely manner. I also want to give praise to the ladies in the office. They were very nice and helpful each time I called. Highly recommend Atomic Plumbing and Justin R.
I called Atomic Plumbing to fix a hot water valve in my shower that would not shut-off. Jim Miller and Scott Perkins showed up to do the work. They were both very knowledgeable and friendly guys. The valves in this shower were extremely old but Jim and Scott had all the right parts and the knowledge to change them out and repair it the correct way . It was a pleasure to meet these two guys and I would not hesitate to use Atomic Plumbing again.
Jim & Mike did an awesome job. They were very professional, courteous and friendly. Jim diagnosed the problem, gave a quote, and went to work. In addition, they did an excellent job of cleaning up after themselves. I highly recommend atomic plumbing to anyone looking for plumbing services.
Jim and Will did an awesome job putting in our grab bars. They did some extra work that was above and beyond what was expected. They did a good job of cleaning up after themselves. I will recommend atomic plumbing to my friends. (See More)
I had my home completely re-plumbed with new water and drain lines and install a new tankless hot water heater for 2 baths, laundry and a new kitchen. Sean and Zach did an outstanding job. They were both professional, knowledgeable and friendly. One thing that I noticed was that they both worked well together as a team. Great teamwork! Sean was very meticulous in his work not only for how it functioned but how it looked. They removed all exiting piping and daily left the job site spotless. I would highly recommend Atomic Plumbing and Drain Cleaning Corporation.
Steve H
Both the technicians were courteous and very knowledgeable. Sean and Zach helped me today. We had some old pipes that due to stress on the joints and age had come apart. They both did plenty of research to find the issue, went over the costs with me and recommendations. Once we agreed on the fix they went to work and knocked it out. The shower/tub now drains perfectly, I dont have to worry about the pipes being an issue in the future and they cleaned up their mess and recommend a good dry wall tech to fix the very small cut they had to make. This was my first time using Atomic Plumbing but I wont use anyone else again. I had 2 other companies look at this issue over the last year, only Atomic Plumbing took the time to use a camera and fully test and find the problem so it could be corrected.
I really cant say enough about their work. Thanks again to them for putting my master bathroom back into service.
The service manager(Paul) is a man of his word. Thankful for the good customer service.
I’m putting my house on the market and needed a (very) quick fix to a drippy shower head. The reviews for Atomic Plumbing on the Nextdoor app were excellent, so I gave them a call. They were able to accommodate me very quickly and sent Ryan out to troubleshoot the problem. He was knowledgeable, he was fast, he was friendly, and after learning I was selling my house, he went above and beyond. He knows how to coax older plumbing fixtures into operating order (just call him the pipe whisperer), he knows the building code inside and out (he pointed out several issues a home inspector might incorrectly flag and armed me with documentation with which to counter) and he repaired several small problems I was unaware of - a big help when you want your home to be welcoming to new owners.
The company is great to work with and Ryan is a Master Plumber who really embodies the title. They should really consider cloning him.
Robin is excellent in all categories. He explains actions ahead of time so we know what is going on. He was very thorough in accomplishing his tasks. His friendly nature put us at ease to ask questions about how the system works and he is happy to explain. We will need to have two cleanouts installed. Robin explained the benefits, our options, the steps to accomplish the installations and and ana estimate for each one. I highly recommend Robin and will ask for him to perform the clean out installations when we are ready to have it done.
I have used Atomic a few times and have always had a great experience. Recently we had a pipe clog and had Atomic come out to fix it. James and Zach did a great job, explained everything along the way, and got my issue resolved. They are my “go to” plumbers I’ll call when I have any plumbing issues.
Scott is a conscientious and hard worker. He stayed late to ensure the job was complete. He kept us undated on his progress. If I have other plumbing issues, we would call Atomic plumbing again.
I've used Atomic twice, now, for two separate issues, and both times they've been fantastic. They were able to get out to my house in a timely manner, and they have arrived well within the time window I'd been given. On both occasions, they were even finished prior to the end of the arrival window!
Today, I had Eric Toupin out to fix a leak in my kitchen faucet, during which he discovered that the entire faucet was out of commission. Eric gave me a number of options about the fix, and I wound up telling him to just have a faucet delivered from the office. Eric wasn't pushy about any of the options, and gave me time to think and quotes prior to engaging in any repairs. (That military discount *really* helps, too!) He, like those that came out for the first issue with a shower, was wonderful. Eric was knowledgeable, professional, and friendly.
While I hope that I have no further problems with my plumbing in the future, I also know that should they arise, Atomic will be my first call, and I'll be recommending them to my friends as well!
Sean D. was an excellent service representative for Atomic Plumbing. He diagnosed the problem that was having and beautifully executed a solution to the pipe problem that I was having. Thank you for sending such a skilled plumber! Plus, he had good customer service skills! He was really very good. I'll call Atomic again and ask for Sean.
Jimmy P was very polite, professional and helpful. He made my emergency plumbing experience less stressful and did a wonderful job and was a pleasure to have in my home for the day. Atomic Plumbingwas quick to return my call and get a professional to the house in a short time frame. Jimmy P gets 5 stars from me but giving 4 stars overall only because cost was very high, well above the average for this type of work. Thank you Jimmy. You made writing that big check a little easier!😄
Really reputable company. I really wanted them to install my water heater but they quoted me more than twice as much as J.F. Whitlow.
I think they need to reconsider their water heater installation pricing.
Alan and Bradley came out and fixed my leaky plumbing and replaced the water heater. They were both knowledgeable and very pleasant. I would definitely use them again.
This was Roberts fourth visit to her home, each time for different services and Zach‘s first. As always Tiffany in the office as well as the rest of the staff are more than communicative prior to the visit and keep you up-to-date on the travel time of the technician. The technicians are friendly, intelligent, accommodating, and beyond respectful and neat. I highly recommend Atomic Plumbing for any residential or commercial needs and would like to thank them for their personalized attention to our home.
From the receptionist to the technicians, I was treated respectfully and empathetically. They eased my anxiety and even called to update me as to the expected arrival time. I was impressed with their professionalism and sense of pride in their work and company. I saw the commercials: Now I believe them! I will continue to be an Atomic Plumbing client.
Atomic plumbing has always been on time fixed the problem the first time. Ryan D has Ben serving us for some time. He is very professional gets the job done as quickly as possible. Ryan will also make any recommendation on how to do jobs making it easier on the customer. Highly recommend Atomic plumbing and Ryan D.
I had the misfortune of having a plumbing leak in my home. I checked reviews and asked around and everywhere I looked I was referred to Atomic Plumbing. I called and scheduled a consult to get a diagnostic and estimate. James M was dispatched and assessed what would need to be done to fix the problem. He provided a detailed description of how the issue would be addressed, answered each of my questions thoroughly and explained them until I could understand the procedures, and also gave me a quote which itemized each action (as I requested). When I scheduled the work to be done I was given a call to expect the arrival of James and Paul. After they got to the house they got right to work exactly as was planned during the diagnosis. They worked skillfully and diligently and took care with the surrounding unaffected areas. All was done neatly and proper and they cleaned up when finished. Afterwards they asked if I had any questions and took the time to answer each one again. They were genuinely concerned with my satisfaction and wanted to ensure I was happy with the results. The experience and professionalism exhibited by James and Paul was unlike any I had witnessed before when receiving plumbing service. Customer services with Atomic Plumbing is unmatched! Tiffany, Melissa, and Beverly were also extremely courteous and accommodating! Please add me to the list of overwhelmingly satisfied customers! Atomic Plumbing is indeed the best when it comes to your plumbing needs!
My home warranty fell through in getting my issue repaired in a timely manner before Hurricane Dorian may or may not make an impact in Norfolk so I said screw it and called Atomic. Someone answered the phone the first time I called, I made an appointment for the next day with multiple time slots to choose from. A few hours later someone else called to confirm everything and get a bit more details. The next day Ryan D. showed up on time and had everything he needed to do the job in his truck. He was polite and friendly, explained everything clearly, and was done in less than an hour. Of course this was quite a bit more expensive than what I would have paid through my warranty but other than that I am 100% satisfied and happy. I would highly recommend Atomic Plumbing!
Sean responded to an after hours call for my parents. He was professional and courteous at all times. He needed assistance and Scott arrived to help with a vent clean out from the roof in the cold and dark. The technicians were not going to leave without restoring the facilities. I am thoroughly pleased with the affordable service and give Atomic my highest recommendation for plumbing service.
I had a very positive with Atomic Plumbing. I will definitely use them again and would highly recommend them. I had another company replace a water heater for me about 2 years ago and when I started to have problems with the water that was coming out of the hot water tank I called them and explained my problem and asked them to come out and fix the problem since they were the ones that put in the tank. The owner called me and asked what the problem was and said he was going to have to research the problem and get back to me.....Never did. I did my homework to check out Atomic Plumbing, called them, they came out and told me there was a couple fixes to the problem... The decision was mine to make...not theirs. Thecame back when they promised, did the work they promised and guaranteed the work that they did. It is very hard these days to find someone who stands by their work. I was pleased with Jimmy and his assistant. They cleaned up after themselves and explained everything before they left. Very happy with them.
During a dishwasher install the technicians busted the water supply line going to the dishwasher. In order to stop the flooding we had to turn off the water to the entire house. We called Atomic and they send Randy C. Out within an hour. He fixed the pipe and restored water to the house. Randy was super knowledgeable and extremely friendly. I would highly recommend this company but more so Randy C!
Scott was respectful, helpful, diagnosed the problem and fixed it quickly. Would have him back for work anytime.
If your reading plumbing reviews you probably not having a real good day.
Lucky for you it's about to get better; real fast!
Atomic Plumbing and Drain Cleaning is the answer! Kimberly will answer all your questions, schedule your appointment and "viola" help will be on the way....(if the stars are aligned you will get to meet Jim and Scotty.)
These technicians are on time, knowledgeable and ready to resolve your issue in a most professional manner. Our drain blockage situation was resolved quickly and completely. Jim will gladly answer any and all questions before-during-or after.
No surprises or "sticker shock" when dealing with Atomic Plumbing and Drain Cleaning Inc. Everything is fully explained before the work is started.
Add them to your cell phone's contacts list, I did!
This company complies with current COVID-19 regulations and recommendations.
Randy C. was great! I had a window of 8am-noon and he was at my house before 830am. he was very professional and personable. I had been recommended to Atomic by some family friends, and I'm happy I went with them to get our garbage disposal replaced. Randy also gave me some extra magnets for my 2 year old and 4 year old-- my 2 year old son was super excited about that :) Thanks again!
We used Atomic Plumbing to fix and broken faucet in our shower. I called on a Sunday and the office was very honest in telling me it would be half price for an estimate if I waited until Monday morning. I scheduled an appointment for Monday morning and received an email that Ryan would show up between 8-10am. My wife received a call at 9am saying he was 45 min away. He showed up at 930am and examined the issue and gave her the estimate. Once the price was agreed on he had to run and get some parts, but returned and had the entire faucet replaced by 1130am. Very courteous and professional and had the job completed as promised. This company is rated very good on Angies List and I would not hesitate on using them again in the future. Thanks for a job well done Ryan!
called atomic plumbing 10pm 3/21/21 the next morning at 10am Mr. Scott Perkins arrived covid protected gear and shoe cover. identified problem within minutes gave me cost option and completed repairs. very professional and knowledgeable. clean up everything after work was done. would highly recommend Atomic Plumbing to anyone. again Mr. S. Perkins truly a Pro. Thank you.
Ryan D and Zach came to install my new hot water heater. I have worked with Ryan D before and of course I requested him when it was time to remove and install a water heater. Once again Ryan & Zach both kept me informed of what they were doing. Once the water heater was installed they found that I had a leak and explained the problem to me. They gave me two options and let me choose which worked best for me and my budget. The needed repairs were made right then and there. If you ever need plumbing work done don't hesitate to call Atomic and ask for Ryan D and Zach.
Excellent customer service. Scheduling was easy, the plumber showed up early, and he was 100% accurate in what he thought the problem was with the toilet. The repair was was completed quickly and the price was very reasonable. I will definitely call Atomic Plumbing again.
Randy C solved problems with my house's very old pipes that two other plumbing companies tried and failed to fix. He was patient, professional and knowledgeable. The staff at Atomic Plumbing is easily accessible and friendly. I will definitely use Atomic for any future plumbing issues, and I'd recommend them to friends.
My water heater began leaking on a Saturday morning. I called Atomic and Ryan was there to fix it by early afternoon. He was professional, personable and a skilled plumber. I was impressed by the response time and the friendly manner of the staff. The customer service from the call taker Kim was outstanding too. This family owned company will be the first ones I call if I need plumbing assistance in the future.
Randy Creekmore did a great job for us. He came in and removed the damaged toilet and waited for the repair work on the floor to be completed. When I called Atomic Plumbing for the reinstall they came promptly. Randy was very polite and professional. He accomplished his job quickly.
Trey and Will did great job explaining the problem and repair. Courteous and professional!
I have used atomic a couple of times and have received nothing but great service! When we first bought our house, we hadn't moved to the area yet and weren't moving for another month. We drove down for a weekend to get the A.C. replaced, and found the sink in the master bath (that the previous owner just had installed) had flooded the whole bedroom. I believe it was Eric who helped us, and he was wonderful. Despite it being July, and no A.C, he took care of us without complaint. And because we were going back home in the next couple days he made sure to get it done quickly!
Recently we decided to replace our water heater and didn't hesitate to call Atomic. Ryan and Zach helped us this time and provided the same level of service I expected! They were polite, clean and made sure everything went smoothly.
Atomic is definitely a little pricer than some smaller companies, but you get what you pay for and I'd rather pay to get it done correctly the first time than later when your water line snaps in the master bathroom and you're out of town.
I am not one to give out excellent reviews very often. However, I am very impressed with the service I received from Atomic Plumbing. They arrived exactly when they said they would. They were authentic in their concern that the job be done on time. The technician, Ryan D. was extremely professional and very courteous. Immediately, we could tell he was competent and could be trusted to do a great job. He diagnosed the problem and let us know what our options were. Once we decided, Ryan went right to work and did an OUTSTANDING job. What I thought would take several hours took much less time. We will ask for Ryan again when we get our shower fixtures replaced this summer.
I strongly recommend this company to everyone in the Hampton Road area!!!!!
We have used Atomic multiple times and every time they have done a phenomenal job! We've had 2 different plumbing specialist, both named Justin, and each have been wonderful and knowledgeable in helping us with our problems. Our most recent issue was a leaking service line. Atomic had Justin D. to my house at 7pm, and was able to schedule me for next day repairs! I will only use and recommend Atomic as my plumbing service!
Randy Creekmore was excellent! Very professional, courteous and super pleasant! Loved his knowledge on the repair needed and he quickly repaired an item that was installed recently and was under warranty! I will ask for him again for our next repair! Thanks for sending Randy! We appreciate him!
We replaced our 50 gallon hot water heater in the attic with a new tank less water heater and relocated it to the garage. This was not an ordinary water heater replacement because it required running new water lines from the attic to the garage and also running a new gas line to the tank less unit, Once it was determined where the lines could be run, Brad and his helpers, Aron and Brian, got right to work. The process took 2 visits due to having the new gas line inspected by the city before connecting it to the new unit.
I would like to personally thank Brad, he was an absolute professional. All of the new pipes and lines were installed in a professional manner, the whole job looks professional, and everything was cleaned up before they left. I feel confident the job was done right.
This is the second time we have used Atomic, I would recommend Atomic Plumbing & Drain Cleaning.
We are very satisfied with Atomic Plumbing and with Brian H. The office was helpful and up front with how the service call would be handled. I was informed of the payment forms that would be acceptable. I was able to schedule the appointment to fix a leaky toilet for the day and time suited to my convenience. I was called when they were on the way and after explaining what he felt was wrong and what he would do to repair it and the overall cost if he found nothing else, he got straight to work and was finished within an hour. He put vinyl covers over his shoes upon entering the house and was very respectful. What a refreshing experience and you can be confident they won't rip you off! Thank you Atomic Plumbing and Brian H!
Mr. miller and tony came to our home , arrived on time went right to work
, did the job very professionally and made sure everything was working properly. they were very nice and personable , wore their mask and put shoe coverings on before entering our home over all they were a great team and cleaned up before leaving . now know who to call for our plumbing work , THANK YOU
Jim Miller and John installed our new kitchen faucet. Jim had come out previously to see why old faucet was leaking and suggested a new one since faucet was 15 years old. Jim and John were very professional and friendly. You could tell they took pride in what they do and made sure it was done right and working properly. I would definitely request Jim in the future for any plumbing problems we may have.
Atomic Plumbing has always sent professional, smart, friendly technicians to my house. This time was no different. Ryan was clean and courteous, gave me a range of options to choose from, and made sure the work was done to my satisfaction while leaving no trace of a mess before departing. Don’t worry Atomic, I’ll be back! Thanks Ryan!
Jim Miller and John provided us excellent service! They assessed and resolved our plumbing system problems in short order. Jim and John are professional, courteous and a pleasure to work with. I’ll definitely call Atomic again!
Mike & Allen were on time and very professional. They quickly identified the problem and explained everything in detail. The repair was quick and even though an unplanned expense, i had plenty of peace of mind knowning i could trust the techs making things right. Great job Atomic, I would highly recommend you to anyone for proffesional work done right.
Justin is the guy you want to fix your plumbing issues. Very professional, courteous and knowledgeable. He took the time to explain the process, cost and recommendations. Kale was also on site and was very helpful. If you need help, these are your guys!
Thanks to Mr Alan and Mr. Will for their professionalism. These technician came in and did what was required. They were totally competent, and it showed in their skills as they preformed their duties in an exemplary manner. Thanks a Million guys, you guys are simply the Best. s/jeb
Deanna helped me place my service call. She was well educated, professional, and upbeat. She told me Jimmy would be my technician and he is very good at his job. Sure enough, she called me the day of to update me that they are working as diligently as possible and they still had me as a priority on their schedule. Mylissa called me to inform me Jimmy was on his way and i should be expecting him within the hour. He arrived 40 minutes later, wore booties when working inside, and made me feel very confident he knew what he was doing. He was personable, friendly, and did a great job,leaving the area as clean as when he first arrived.
Unfortunately had a pipe leak under my house. Called Atomic plumbing, not only did they come quickly, but Brian was professional, personable and fixed my problem, turns out there were two leaks. Then surprised me with a very reasonable bill, I had to ask twice about price. Highly recommend Atomic Plumbing. Out of 5 stars they get all 5.
Discovered a badly leaking gas water heater this morning. Atomic had Ryan and David out to the house within the hour and they had a new one installed before 1 PM. WOW. Just like every tech we've ever had from Atomic, they were courteous, professional, and highly skilled. This company and all of it's members are the best crew you could ever want on the job. Atomic Plumbing is in a class by itself.
We needed to replace the kitchen faucet and all the internal parts in one toilet. We called Atomic Plumbing, because we've had good experiences with them in the past.
We picked a date, and were given a window of between 10 and 2, and were told that we'd get a call to let us know when their representative would be on his way over. They called this morning at 10:00, and told us that "Randy C." would be coming within a half-hour. He arrived early, put on plastic booties to keep the rugs clean....gave us a price....and we ok'd the job.
He was very personable, and professional....worked quickly, cleaned up after he was done...and got rid of the old parts for us.
I've used Atomic before, and I'll definitely use them again. Solid, reliable company, with top-notch, experienced employees. Randy is a great representative for Atomic.
Randy's been with them for quite a while, which says something positive about both him, and about Atomic.
Thanks, Randy. Fine job.
Justin and Mike showed up as scheduled and got right to work. They were very helpful and explained as they worked. The quality of work was great and they were very helpful, giving great advice.
Jim M and Trey were very helpful in solving my issue. I originally had another plumber come out through my home warranty, but they did a terrible job and left my bathroom sinks destroyed. Jim & Trey first tried to fix the situation through my sinks, before having to go on my roof and clean the issue from the roof vent on my two story house. They solve the issue, left everything clean, and even fixed a slow drip on my sink at no extra charge. They communicated the process and the price every step of the way and were very professional.
I was having plumbing issues in all three of my bathrooms,so i called Atomic for their services.They sent out Justin D and Mike casey.They were both very nice and respectful.I had three toilets installed and of course got blessed with a huge tree root justin tried very hard to cut it out with his cutters but the water wasn’t flowing like it should so he had to call and have the camera brought out to my home once he located the root on the camera he brought me in and showed me the culprit.He explained to me every step he would have to do to take care of the situation which involved jack hammering up a portion of my bathroom floor to remove the root and replacing the pipe.They cleaned up everything to where you couldn’t even tell i had all that demolition work done in my bathroom.I still have a few more faucet issues to have fixed and will definitely call atomic and request Justin and Mike to come out and make the repairs i can’t thank them enough.
5 star for Atomic Plumbing.I called mid Saturday morning, Kimberly took my information and called me back promptly to let me know that Jim Miller was coming.
Jim was professional, evaluated and diagnosed the issue within 10 minutes, had great customer service and let us know what the cost was before he started to work.
Turns out our toilet was over flowing and leaked to downstair rooms. I would highly recommend Atomic Plumbing, thank you for great customer service!!!
Two great plumbers, Justin D and Michael, did a perfect job for us. And they were personable, friendly and helpful. A raise should be in theirfutture!👍 …
We recently had two bathroom faucets installed, along with 4 replacement shutoff valves and associated tubing. Atomic sent out Ryan to conduct the work, and he was outstanding! He was on time, professional, and did a great job in explaining how best to maintain and protect my existing plumbing.
The only reason I did not give this experience the full 5 stars, is because of the price that was charged. Although the charges were explained and I accepted them without question, I do feel that it was extremely high for the actual work conducted. I tried to do it myself, but with the leaks that we had, it was best to let the professionals tackle it. Other than the price, service was exceptional.
I would recommend Atomic Plumbing to my friends and family, but I would highly encourage them to get other estimates just in case. Thanks again Ryan! I was very happy and would
Ryan D. was courteous, professional and on-time. Explained options and completed the job in one day. Would definitely use Atomic again.
We had a leak under the kitchen sink & called Atomic Plumbing. They sent someone over that same day. They sent an email appointment confirmation & kept us posted both via email & telephone on the status of our appointment & expected arrival of the plumber. Our plumber was Don Richards. He was very pleasant and professional. He used protective covering on his shoes & went over the cost of the repair. He fixed the leak in no time and did not leave a mess at all. Very impressive. Thanks for the outstanding service Atomic Plumbing!
Ryan and Zach came quickly to my residence when the office scheduled them to come a day early to my pleasant surprise. They sharply dressed and very professional. They quickly diagnosed the kitchen faucet problem, brought the right tools to affect repairs and fixed the leak, I was impressed by their professionalism and teamwork. If I ever have another plumbing problem, Ryan and Zach performance convinced my to call Atomic next time.
Justin and Paul were extremely polite. They worked as quickly as they could and got my hot water heater replaced. I have two dogs that are a handful, and they learned their names and talked to them to help keep them calm, which meant a lot to me. I felt comfortable having them in my home. The customer service at the company was great as well, very helpful on the phone. I also received an email with a picture of the technician (Justin) who would be coming to my house- very nice touch. The price for the work they did was fair. I received estimates from two companies and I’m glad I chose Atomic. I would recommend them.
I called Atomic on Easter morning when finding my water heater was leaking. I spoke with the answering service who contacted a technician who called me back 10 minutes later. After looking up our account, he said that Sean would be there within the hour. Sean arrived promptly and assessed the situation saying another water heater would need to be installed. He then called another serviceman to pick up the heater from the shop while Sean began to drain the tank and prepare for the new heater. Since the newer heater is more energy efficient, the piping needed to be entirely replaced. All throughout the process, Sean let me know what was happening every step of the way. I don't believe I've encountered a more courteous, helpful, friendlier, and nicer service technician than Sean. He made sure to have on shoe covers which was helpful on a rainy day. After he left, I had to perform almost no cleanup which is amazing for a water heater exchange/install. Give this man a raise! Thank you Atomic!
Atomic plumbing gave such great service! They were on time, fast, clean and very respectful. Ryan and Justin did an amazing job installing a new hot water heater. I am very pleased with their work.
Jim and Derek were on time and very professional and knowledgeable.
My hot water heater ruptured at 2030 on a Tuesday and Justin along with Trey were at my house at 0830 the next morning. They were consummate professionals the entire time they were in my garage. They were courteous and polite and worked as hard as they could on a difficult removal and replacement. I can't thank them and Atomic Pluming enough. I'll call them for anything in the future and you should too!
A handyman walked away from the job after cutting off the water to my mother's house and removing a toilet. He did this while I was attending a funeral. My mother is 87 years old. Called Atomic Plumbing and Ryan Dean responded Saturday afternoon and restored water to the house. He finished the job Sunday morning. He was the nicest, courteous, neat plumber I have ever met. I can't say enough good things about Atomic Plumbing from the employee who took my call to Ryan Dean's excellent service.
We had a Saturday evening before Easter emergency when our water heater began leaking. We got the water turned off and contacted Atomic Plumbing. Their friendly appointment person told us they would have someone here the next morning, Easter! Jim came at 11 am and told us it would be best to replace it. We told him to go ahead. They went out and got a high quality one as we requested and installed it in a few hours. Very professional and kept us informed along the way. We appreciate Atomic Plumbing.
Our water heater busted on Saturday. Sean came right out and was very informative and helpful. He explained that they would need to secure our type of water heater and once successful he would be out first thing Sunday morning to install it. He was here first thing at 7:30 AM with a smile on his face and removed the old water heater and installed the new one in no time. Sean is very knowledgeable and personable. My husband and I enjoyed talking about Football with him while he was here. I would also like to mention Tiffany, the dispatcher, she was great as well, very helpful when I made the initial call. I would definitely recommend Atomic Plumbing and Sean to anyone needing plumbing work done in the future.
We had a main line clog which was backed up into our tub. We contacted Atomic to schedule an appointment for the next morning and the process was great. Customer service was terrific and we received a call confirming the service in a timely manner. Jim M, the technician was awesome. His is experienced and well mannered and solved our problem in a short time. The price was very reasonable, especially considering the service was performed on a Saturday. I would reccomend Atomic to anyone who has plumbing or draining issues, you guys are great.
Atomic plumbing and drain cleaning is a very reliable and customer friendly company. I needed my garbage disposal replaced and they sent their technician of 26 years out to help. Randy was very knowledgeable and friendly!! He did a great job and left a lasting impression on my roommate's and I to definitely use this company ( and Randy upon request ) for our future plumbing needs! Thanks Atomic and Randy for your outstanding customer service and experience.
Ryan D. and Javier were here within the time originally specified. They came in and immediately put on their shoe coverings, which I always appreciate. Ryan kept me informed about the process he was using to check my water heater and then what he found the problem to be. He gave me several "remedy" options in writing with prices and then worked quickly to fix the heater. Throughout the entire time they were here, Ryan was the consummate professional, working quickly and quietly. When he was ready to leave he told me about the senior discount which I'd never heard about before and was happy to take advantage of. All in all, my experience with Ryan as a representative of Atomic Plumbing was outstanding.
Scott and Sean did a great job fixing our plumbing leak. They kept me up-to-date with the details, cleaned up after the work was done and were very courteous- knowing I was working from home.
We had a hot water recirculation loop installed to reduce the time to get hot water at our faucets and shower.. Paul was awesome in understanding my problem, open to my concerns with the success of the system, and welcoming my ideas to share in the design of the system and trouble shoot the fine tuning of the system.
The technicians that performed the installation were professional as well. Worked non-stop, left the work area clean and neat, and didn't leave until everything was working to my and their satisfaction.
End result, I have a time adjustable 1 to 2 second hot water throughout our house at times we are able to specify on the timer.
Cudos to Atomic! This company is professional from the time you make your first phone call to the completion of the project!
This is an outstanding company! Within 24 hours of my initial phone call, Team Leader Scott McCants was at my house, provided a professional assessment of my plumbing issue, and provided three reasonable and understandable options. After reviewing the options, Scott effected the repairs in a quick and efficient manner. Additionally, Megan (the office manager) was also very professional and (via phone calls and emails) kept me info'ed on the status of this service call. This was my first time doing business with Atomic Plumbing and now I'm a big fan. If you have a plumbing issue, call Atomic Plumbing and you, too, will become a fan!
Well pump feed line leaking on bottom fitting Jim and Michael came out unearthed pump head removed cracked fittings and repaired pvc fittings
Atomic Plumbing is 5 star company. Jimmy P gave great customer service. He continued working until he found and corrected the problem. And, he continuously kept us apprised.
We are highly satisfied with the job that Atomic provided and won’t hesitate to call them, when needed.
Thanks, again Jimmy.
Atomic Plumbing came out when they said would. Gave me a fair price and was completed with the job in less than an hour. Jimmy was very nice and respectful of my property.
I had an estimate from A1 plumbing at first, and they were trying to take me for a ride. Telling me I needed much more than was necessary. They set a date and time to come out and do the work on the day of their estimate which cost me $125. Then they never showed up.
From the beginning James was very professional and extremely knowledgeable regarding our water heater. On replacement day Tim the apprentice was equally professional. Atomic Plumbing will be our go to plumber for any future issues and we will not hesitate to recommend Atomic to anyone who asks. Five Stars to James, Tim and Beverly in the office!
Thanks for a great job installing a tank-less hot water heater. Paul was well schooled selling and explaining what was needed and how long it would take. My interaction with Tiffany was punctual and professional.
Sean and Tim did an excellent job running gas and water lines and installing the system. As a small business owner, I was impressed with employees who went out of their way to preserve the fine reputation of their employer.
My hot water heater needed replacement. Deanna was very pleasant, knowledgeable, and most helpful. She scheduled my appointment and James M. and Aaron arrived exactly on time. They were professional and had the job done in no time! Although it was a bit more expensive than I was expecting, the service was excellent. Thank you for a job well done.
As a local business owner, I appreciate great customer service! I called around 8am and the receptionist was very pleasant. By 1230pm, the technicians arrived. (I even received a call around 1045am from the office letting me know that all of their technicians were still on other jobs, but I would be getting a call back soon.) James and Scott were very professional and easy to talk to. James is very knowledgable and seems like a valuable asset to the company. Scott was eager to learn. They both spoke very highly of the company and they took pride in their work. Scott even went above and beyond and cleaned out my shower from it overflowing the night before!! I would HIGHLY recommend Atomic! Job well done, guys!
I’ve always heard great things about you guys ever since I was first stationed here in 2011. When my laundry room drain flooded I knew who to call. Aron came out got right to business and made sure everything was 100% good and to my satisfaction before he left. My husband and I are a military family so it’s hard to find professionals to trust and Aron 100% took care of the issue in record time and was super knowledgeable. I also really appreciate the Megan reaching out to make sure I knew when he was heading out and to follow up with us afterwards. It shows how much integrity a company has because we know you care! Thanks guys!
Technician Randy Creekmore reviewed my concern, I agreed with his assessment and price, then performed the repair with skill and attention to detail. His years of service/experience was most evident and I couldn't be more pleased. In addition, he is a people person. Thank you for a job well done! Note: Will be contacting (and recommending) Atomic for my next plumbing concern(s).
James M from Atomic Plumbing was a superb professional. He completed my requirements to my total satisfaction. He took extra time to explain the actions he was going to take which was greatly appreciated. I would recommend he and his company very highly.
Absolutely AMAZING service! Justin D. came out to fix a pipe that was broken at the wall from contractors who were removing my countertops and sink. Other plumbers came out but were not prepared for the job and unable to perform the work needed. Unfortunately, to get to the broken pipe he had to cut away at the back of my cabinets and drywall. He told me it would be a “rough” cut but it needed to be done to fix it correctly. Well, he not only fixed the pipe beautifully, the “rough” cut was done perfectly and with precision. It literally looks better after he did all of the work. To top it off my house smells good from the cleaning he did afterwords. He cleaned and wiped out the bottom on my cabinets that now look 100 times better than before he got here. Thank you so much for coming out and saving the day for us! I recommend Justin D. 100%. I hope I don’t have any more plumbing issues but if I do, I know who to call!
Sean D and Eric were outstanding helping me check the condition of the main sewer line before moving into a new home. Although a previous appt didn't go as planned Atomic communicated with me and were able to come later in the day. The guys were professional, knowledgeable and efficient. I will contact Atomic again.
Ryan with Atomic Plumbing did an outstanding job repairing an upstairs shower leak. There was a struggle with the faucets due to age, but due to his persistence he was able to correct the problem and replace with new hardware. He was very polite and professional and would highly recommend him to family and friends. Atomic Plumbing's customer support through the whole process was also outstanding. I will continue to use them for future needs.
Ryan, came out on time on Friday evening, determined the problem, gave me the pricing and discussed everything with me. He did an outstanding job, on Saturday when he returned and installed the water heater. He cleaned up after himself and left the job site even cleaner than when he started. Would definitely request him again and will recommend Atomic Plumbing to my friends.
Had a clogged toilet and several other items that needed attention 2 days prior to an open house. Called atomic plumbing and ryan D arrived within the hour. He explained everything thoroughly and provided a detailed cost of repairs. He was pleasant and courteous and made us feel at ease during his visit. He didn't pressure us to do work that was not necessary. Would highly recommend him in the future.
Ryan & Will are receiving the perfect review
The receptionist as well
Thanks for the service
I had antique home problems which received a modern solution
Both Ryan D. and Ryan S. were extremely professional and responsive. Not only did they do excellent work in diagnosing the water heater problem, and replacing it, but they also coordinated with the water damage mitigation people to synchronize their work so that everything was completed in one day. Ryan D. has now worked three separate plumbing issues for us and we could not be happier.
Mr. Ryan/ the technician did a excellent job. He was on time, he repair everything that I mention to him. I'm satisfied with with performance. We would love to have him again if I have any plumbing problem. I would recommend to my neighbor. Well done job.
Sean D from Atomic Plumbing was AWESOME today! Professional, personal and an expert at his craft! Called Atomic Plumbing at 7pm last night and they were able to schedule this afternoon to repair a leaky hot water heater supply valve. Sean had the challenge of a cramped space, but had all the tools necessary. His craftsmanship on a replacement valve and fittings was excellent and is warrantied for a year. He tidied everything up afterwards and was a pleasure to talk to throughout, I learned a lot! I chose Atomic Plumbing based on these reviews, and am repaying the favor by highly recommending them, especially Sean D. It's nice to have someone you can relate to and is willing to share his knowledge. It's not just about the task at hand, but the quality of the person putting in the hard work. Thank you Sean!
Sean Dyer is by far the best plumber I've come across. Very knowledgable and customer service oriented. Atomic Plumbers are the best because they only fix what you need fixed, however they will enlighten you as to the things that you may need to address in the future. I'll be calling them anytime something goes wrong!
Great service, Justin responded diligently to the emergency call and had the job accomplished professionally. I would use their service again and I highly recommend them. Very professional, friendly technician, efficient and honest. Justin and Trey are awesome! Very friendly and helpful. Justin showed me somethings that could help me in the future. I will use them next time I need plumbing service. I would recommend to anybody in the area.
I called Atomic Plumbing & Drain Cleaning because I was having trouble with my water heater. I chose Atomic because of the awesome service I received during a previous call when I had a different plumbing problem.
I called at 7:00 am on a Saturday morning and received a call back at 7:30 from Beverly. She took my information and assured me that a technician would be out early that afternoon. She called back at around 1:00 pm to let me know that Jay S. would be arriving shortly and sure enough he did.
Jay S. was courteous and professional. He assessed the problem and presented me with the options. Surprisingly, one of the options was to do nothing. There was absolutely no pressure. I authorized him to proceed with the service and he replaced the thermostats in the water heater in less than 30 minutes and everything was up and running perfectly.
I appreciate good, thoughtful customer service. I never felt pressured or that I was being taken advantage of. The choice was always mine. The fact that I got such quick, professional service on a Saturday was definitely a plus. Thanks Jay and Atomic.
The last thing you want to see is your toilet backing up in the shower late at night. I went online to set up an appointment and got an immediate response. The whole process was great from the time I made the appointment to the 30 min alert for arrival. Justin was fantastic, really friendly, informative and professional. He explained everything before, during and after and got a really messy job done. I wasn't expecting to have my yard dug up and I was amazed that it didn't look like a mess when he was done. He even hosed off the sidewalk. I made the right call and I got a great tech and hopefully I won't have to worry about this problem for a very long time. Thanks Atomic and Thanks Justin
They were amazing and on time ! They explained to me what they’d be doing and how it will be done . They didn’t hesitate to tell me an update on how it was going and what they accomplished, im very happy to have hot water and happy that i’m stress free now ! Thank you Scott and Joey !!
I would have to say the experience I had with Atomic and their technician Robert was amazing. He got to my house around 9:30 and didn't leave until 2:30. We needed a water heater replaced with a pan put under it and a drain to the outside installed. He worked diligently. He never left to go and get supplies the supplies were brought to him which I think is awesome. Very nice and respectful guy. I am really glad that I called Atomic! Pricing was very reasonable as well.
Extremely fast response and fix after having an unforeseen flood in the kitchen (1 hour arrival post broken pipe). Our technician, James, was professional and gave us all our options for the fix. He checked all our water sources (showers, toilets, faucets) to ensure that we didn't have a hidden leak anywhere in addition to the broke pipe. Hopefully we don't need Atomic Plumbing again for emergency service but if it should happen, we will 100% call them.
Technician James Meyerhoff, Jr provided stellar repair service at my residence rebuilding a shower fixture. He was professional, courteous and expeditious. He listened to my concerns, offered intelligent options and far exceeded my expectations while completing the requested work. I have been a customer of Atomic Plumbing and Drain Cleaning for many years and have always been thoroughly satisfied with their service. Kudos to James🙂👍
Fast emergency service. Justin R came out the first night, we determined that I needed a new water heater, Justin D came out to install it the next day. Both techs were awesome and extremely professional. Would recommend these guys to anyone needing work done.
We had all of the drains on the first floor of our house backed up the day after Thanksgiving. Atomic sent out Sean and Joey who were able to get everything moving again and alerted us to a potential blockage in our main line. They recommended a viewing to determine what was going on which we were able to schedule the upcoming Friday. Thankfully the viewing revealed that our main line was clear which is a huge relief. Sean, Joey, and David were all very personable and professional which made a stressful time a bit easier. Although I hope to not need to, i will definitely be calling atomic in the future for any plumbing needs.
I called about a clogged drain in my Laundry room. Their response time was great. My tech. was Eric T. He was awesome. He got right to the heart of the problem and had it solved in no time. He was helpful and answered any questions I had. He made sure everything was running smoothly before he left. I wish every company I dealt with had employees as pleasant and professional as Eric. Kudos To Atomic Pluming.
Ryan was extremely friendly professional fast and courteous. He definitely knew what he was doing and I appreciate that. I will recommend him for other business out there and your company
Jim M and Eric Jr from Atomic Plumbing came to my house on Thursday, May 5, 2016 to unclog my toilet. While thy were here I had them install new faucets in both bathrooms.The did it in a timely manner, were polite, knowledgeable and left every thing very neat and clean. The charge was reasonable. I will definitely recommend Atomic Plumbing to my friends and family.
I am thrilled with the service given by Atomic plumbing. I had a fairly complex hot water system which was failing. I got prompt attention with different options and prices. It was a pleasure to deal with someone who was knowledgable, smart, as well as courteous. They installed a tankless water heater in the most professional manner. They are so reliable. I Love Atomic Plumbing!
From start (scheduling) to finish the process was very smooth and professional... excellent customer service! Ryan D. was our technician (leaking bathtub faucet/valve replacement). He was prompt, courteous, extremely knowledgeable, and did an excellent job!
Terrific service! Not only did Ryan bail me - quite literally - out of a flooded bathroom on a Sunday, but he left the place looking spotless. Courteous, helpful, friendly, above all extremely skilled - a 5-star rating is the least I can give him! Atomic Plumbing is most highly recommended, and Ryan in particular. Excellent!
My experience started with a claim being denied by my home warranty company due to improper installation of a gas line and water heater from my homes previous owners. Needless to say I was in a bind with a pipe leaking somewhere between my attic and my hot water heater for my Apollo Heating system. It was late in the day when I called Atomic but the female who answered the phone was very polite, understanding and knowledgeable. My appointment was set up for the next morning.
I was assigned Justin Duke as my Plumbing Technician. Justin showed up on time with a very positive attitude and began to evaluate my problem. Justin identified issues with the way my system was connected for hot water as well as the gas line. Justin provides me with multiple options that would best fit my budget and didn’t push anything on me. Once I made my decision Justin immediately went to work. This was no easy task and it took up his whole day. Justin and his apprentice David worked tirelessly to complete this job in a timely manner and without compromising the quality of their work.
When all was said and done both Justin and David still had a very positive attitude and left a lasting impression on not only myself, but my whole family. I was beyond impressed with the vast knowledge and experience that Justin has and by his dedication for his job.
The work ethic that was displayed by Justin and David are second to none. These two gentlemen made a horrible situation into a great situation by their display of honesty, professionalism and dedication. I will without question, reach out to them in the future for any of my plumbing or drain issues.
Again I want to express my deepest thanks and appreciation tor Justin and David. I highly recommend Atomic Plumbing & Drain Cleaning for anything they can do for you!
Fast and reliable Plumbing service, placed a call at 7:45 am and had a technition at my door by 9:30 am. They removed and replaced my water heater in 3 hours and cleaned up after himself leaving no evidence of the job. They took the time to explaing to me certain things and what to look out for in great detail. Thank you Atomic Pluming, you will be my first and only call from here on out when I need some professional help!
Will and Ryan did a great job finding where the leak in my kitchen ceiling was coming from on the second floor.
i am very pleased with our service, the woman who answered the phone was very friendly and empathetic to our problem. She scheduled the appointment for 10-3 and I received a call that Justin D would be on his way around 9:45am. When Justin arrived he and his associate introduced themselves and were very friendly and helpful. They diagnosed the problem presented me with a quote then fixed the problem quickly and efficiently. I am thoroughly impressed with this company’s professionalism and friendliness. I will recommend them to anyone who needs assistance.
This was our first time using Atomic Plumbing and we were very impressed. Our technicians were very professional, polite, and informative. We plan to use your services again for any future plumbing issues.
We called at 8pm when a backup caused sewage water to leak through our kitchen ceiling. Jim M came in about an hour to assess the problem and give us an estimate. He came back promptly the next morning with the necessary equipment and was able to fix the problem and recommend someone to help with the water damage. He was courteous and helpful. This is our second time using Atomic and we would recommend their services.
Scott P. was very professional and knowledgeable. He answered all my questions and gave me valuable advice. He had an apprentice with him, Mike, who was also very professional. I highly recommend.
Although the customer service representatives at Atomic Plumbing stated that a variety of options would be presented during the initial interview, the choices for hot water heater replacement were limited. Only one manufacturer was discussed. Ryan D. is confident, experienced, and clean mechanic. He was timely for both the initial appointment and installation appointment. I believe that changing the elevation of the hot water heater was an unnecessary expense. The pipe runs and exterior vent on the siding of the house look very good and the hot water heater functions to expectations. Ryan D.'s temperature setting seems ideal. The receipt for services does not break down material, labor, permitting. I do like the 10 year warranty on material and labor although the copy of the warranty sent did not arrive. Ryan D. cleaned up after himself, communicated well, and addressed my concerns promptly. It was a quick turn around from phone call to estimate to installation, which is particularly notable since the installation was done on the Friday after Independence Day.
UPDATE: Terrific customer service, not mentioned previously, is worth noting as Beverly contacted me about the above. An inspection is in the works. The city allows up to six months for the site survey. I removed the comment that was contrary to that policy. The operations manager has been contacted about the change to the placement of the heater. Beverly knows that the warranty paperwork and welcome letter had been sent. My wife recalls seeing it in the USPS app, but not in our mailbox. It is to be sent via email this week.
Mr. Jim Miller and Tim were extremely professional and did the work on the spot. They were on time and completed the work in about 2-3 hours. They left the place clean... really cleaner that it was. Everything was explained to me and in layman's terms. The price was good, now if you had charged me half price, I would have given you all 7 stars. Thanks for your service and work well done.
Jimmy P serviced our toilet by changing out the entire flushing assembly and replacing our washing machine valves in our washroom. He was extremely knowledgeable and professional and had the job done within two and a half hours. I would highly recommend Atomic Plumbing and Jimmy P to anyone. Great job!
We have always received quick, courteous, and professional service from Atomic. Our recent gas line installation completed by Justin and his assistant Eric was no different. They persevered through challenging conditions in the crawl space to produce an outstanding result.
Excellent service and response time! We called Atomic around 8pm on a Sunday, and James M got here in about 45 minutes. We described our drain problem, and he had it all cleared up in about an hour. The fee was quite reasonable. Plus, he was a nice guy to talk with. I will not hesitate to call them again.
Robert R was on time,very courteous and professional. I am very pleased with his performance and everything was left in a clean and orderly manner. Atomic Plumbing is highly recommended to everyone needing plumbing work.
Had a main drain line clog and called Atomic pluming . They where very helpful on the phone explaining cost and what they could do. The service team showed up and was very professional. Explained what they needed to do and the cost , then proceeded and was done in no time at all. The team members even had shoe and equipment protectors on so they would not get anything dirty. Sean and Scoot thank you !! Also Deanna and Tiffany for taking my calls. Hats off to you Business for Quality Personal. Oh by the way they gave me same day service Awesome!!!
Atomic Plumbing & Drain Cleaning provided Expert Plumber Jimmy Powell to diagnose and perform an emergency repair at my home. I had experienced flooding from poor workmanship by one of their competitors, who then refused to help me. When I contacted Atomic Plumbing with an emergency request, they stepped up immediately to assist me, and sent their plumber Jimmy P., who identified and corrected the poor workmanship that caused the flooding. Very knowledgeable in his trade, confident in the correction that he crafted, and he is a genuine good person. I would have been pleased with that much, but the reasonable price for the emergency work and the 1 year warranty that Jimmy presented on behalf of Atomic Plumbing brought it all home for me. This is a company that stands behind their good name and will send you the very best plumbing professionals when you are having a bad plumbing day. I am so glad that I contacted Atomic and met Jimmy. You will be too. Call Atomic Plumbing FIRST!
We had a great experience with Atomic! We had a clogged drain that was unfortunately was not able to be cleared the first day they tried despite a valient effort by the specialist Jimmy. The job needed more in-depth work that was not able to be completed that day. Despite this not being Atomic's fault, they agreed to put half of what I paid for the unsuccessful repair towards their next attempt (thank you to Paul, one of the Managers). This was much appreciated! Another appointment was scheduled, and Robert came out. He was able to fix it this time and made sure to honor the previous agreement. Our experience dealing with Atomic both in person and on the phone was great as well. All of the employees we dealt with were kind and communicated with us openly and fairly about the scope of the job, prices, and scheduling. We were very pleased and would not hesitate to go back to them in the future or recomend them to anyone. The military discount was much appreicated as well. Thank you all for your help!
Best Plumbing Experience Ever!
Jim Miller was so helpful and friendly. Awesome to talk to. He gives it to you straight up about what is going on. He is very prompt and he will show up at any time of day. I called him late one night. He came by to assess the problem, and was back the next day to fix it. Jim definately knows what he is doing. Gave me an upgraded valve at no charge! I would have him back in a heartbeat! Thanks Atomic!
Atomic Plumbing were very professional and on time to arrive at your door ready to go. I've used this company twice in the same week and was not displeased by their service. I recommend them for any pipe or plumbing issues and the prices are not bad because it's worth the service you get from this company.
Great service and highly professional. Provided expert advice and ensured work was done to a high standard.
Quick service and response. Tiffany was great at scheduling and had a service tech here earlier than scheduled when I was able to get home early. Randy C did a great job and had the clogged line cleared out in no time. Great company, I will use them again and recommend them to others!
I've used Atomic Plumbing for several years now. Most recently this week. I had a leaking main supply line under my driveway which was a laborious repair that required cutting my concrete driveway and digging down several feet to access the leak. My technician, Sean and his partner, Paul did an AWESOME job. They arrived on time, gave me a fair quote for the work, and began the repair process immediately. They were incredibly friendly and kept me abreast of the situation every step of the way.
Like my previous experiences with Atomic, this one was professional and the final bill was slightly less than what they quoted me thanks to Atomic's military and veteran discount.
If you need a plumber you will be well served to call Atomic.
Jim was extremely friendly and knowledgeable of his task. He informed me of the deficiencies of the faucet, sink and strainer I had purchased. He recommended a better faucet, sink and strainer which I did. His attention to detail and recommendations avoided future problems with the first purchase. I appreciated his expertise advice or the products I had purchased. In addition, he did an outstanding job installing me new sink, I love it. I would highly recommend Atomic for all your plumbing needs.
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Great experience! Ryan D was a terrific technician and did a wonderful job. He installed two toilets and left my home so very clean. He was very polite and explained everything to me.
I will definitely will be using Atomic in the future . Ryan is an asset to your company.
Brian and Erin came on time, did an excellent job on our 1939 plumbing issues, cleaned up after themselves and were totally professional. Would certainly recommend Atomic for all your plumbing needs. They ar our "go to" from now on.
We had to get our whole house replumbed to include the main line. It was a big job with many obstacles and challenges. Atomic was not the cheapest, but certainly the most reasonable. Justin, Eric, Alan, and John were professional, courteous, and did an excellent job. I will be calling Atomic again as well as referring them to all of my friends and neighbors. Thank you!
Ryan had a great attitude, was very informative and very professional. I was absolutely pleased with my installation. He never lost his professionalism as the install went late into the evening. I would recommend Atomic Plumbing and Ryan to anyone that asks.
My toilet was spraying water and making terrible noises when flushed ... normally I would try to YouTube it myself but felt I really needed a plumber for this job. After looking at the NextDoor app, I decided to call Atomic Plumbing and Drain. I wasn’t disappointed ... Justin Duke was professional, clean, courteous and the job was done in a timely and affordable manner. I would absolutely recommend Atomic Drain and Justin in particular to anyone looking for a plumber :)
Have used Atomic Plumbing several times and the work has been done correctly and on time. The Tech explained what needed to be performed and the costs. Ryan D. Is welcome in our home anytime.
Thanks Atomic Plumbing and Ryan for getting our water pipes working properly.
Atomic Plumbing and Drain.I can very highly recommend Atomic Plumbing. I had my hot water heater replaced with an ultra high efficiency gas model with a computerized performance package. I also had the main water shutoff valves replaced and a new toilet bowl flange replaced which was set into the concrete slab. My technician was Matt L. his work was nothing but perfect. I would ask for him by name if you were to have Atomic do work for you. I am so very impressed with Matt L’s work; I would change his title from Technician to Technologist. Atomic gave me an excellent price, and worked until all the work was done to my satisfaction. I will have no indecision about who to call if I need any other plumbing work done.
Very good experience. We have used the company before and always satisfied. The plumber that serviced us was knowledgeable, professional and very considerate of our home, the project and last but not least, us.
He is an asset to the company, don't let him get away. As Dale Carnegie said, "Take My Company, Take My Wealth but don't take my Employees'! So true.
Respectfully, Floyd D. Newkirk & Family
We had an sewer line blockage and break that caused a backup on a holiday weekend. Justin D. with Atomic Plumbing did an outstanding job and worked in 90+ degree weather. He was polite, professional and knew his stuff. We will use Atomic again for our plumbing issues.
Had a main line back up on a cold rainy day. I checked google for a reliable plumber and called the first one that came up which was Atomic. Called and talked to DeAnne and she was very helpful. She had Ryan call me and I told him what was going on, he told me he would be here in 15 minutes. 12 minutes later Ryan pulled in and I showed him the problem, he told me the price and I told him to go for it.
Ryan had this power snake the likes of which I have never seen before, it not only powered through the clog with no problem he was able to tell me how far down the pipe the clog was to within a couple of feet by the number of sections he used to reach it. To be on the safe side He ran the snake a few feet past the clog which put it just past the city clean out.
Both DeAnne and Ryan were courteous and professional and got my problem resolved quickly and at a reasonable cost.
I will be recommending Atomic to everyone I know.
Hopefully Ryan will be able to take care of others with his wonder snake.
Had a major problem with a broken and leaky pipe in my bathroom this morning and called atomic. The woman that helped me over the phone through the process was a woman named Kimberly and she was very friendly, polite, amd helpful. As far as the company they were very fast with a same day response and very accurate on theit appointment time. When Mr jimmy arrived he was very friendly and knowledgeable about the situation and eased my mind about it. He did a very thorough job. Would highly recommend them to anyone , will be using them for any of my plumbing needs . Thanks again atomic plumbing for A+ service.
Had a great experience today with Atomic Plumbing. The technicians were friendly and knew exactly what needed to be done. The whole process was smooth and painless. I'd highly recommend them to anyone seeking a plumber.
James and his apprentice Justin were great! They did a great job assessing the problem and fixing it quickly. They let me know when they would be there and how much it would be before they started the job. Our master-bath tub was clogged. The quote was fair, and they got the job done quickly. Will definitely be using them again! Thanks :)
So thankful I made the call. The front office associate was very pleasant and shared the practice of what to expect on my service day. Technician Randy arrived within my service window, immediately introduced himself and presented me with his business card. I was also introduced to his assistant Tim who was also very polite. They also had shoe covers they placed on before entering my rooms (how thoughtful). The service was reviewed and cost to complete the job, authorization given and Randy started the task. I am pleased with the job, great TEAM. Thank you!
Five stars for customer satisfaction, 1 star for pricing of my particular problem. Read this in its entirety: Two days after having a technician go to my house, the business called and offered me a refund for the $69 service fee. I applaud their customer service, however I do believe their prices are high for snaking a drain. Here's the story: Water was being backed up from the washer drain pvc pipe. I called Atomic and told them it was likely a clog. Their prices are set based on the job, not the time required to perform the job and I was not given a price over the phone for snaking a drain. So, I asked them to go out to the home and knew I would be charged $69 for a service fee. So they called me and wanted $250! to snake the drain. A 25' snake costs $25 from Home Depot and will take about 5 minutes to complete. Absolutely ridiculous. I should've done it myself in the first place, but never thought they would charge that much. If you have something that you can fix yourself, do it and don't waste your money. However, if you're in need of a company that does care about its customers and for projects that you may not be able to do, give Atomic a call.
My 90 year old mother had several plumbing issues....
Ryan took care of all of the problems we called for and more. She was extremely satisfied with all the work and the time he took to explain things....he even got approval from my 125 lb service dog Ranger! We will definitely call Atomic and Ryan if we have problems in the future! Thank you again!
Professional service. The work was well-explained and I was provided a written estimate before agreeing to any repairs. I had a relief valve and drain line on my hot water heater replaced and it was done quickly and cleanly. Very satisfied with the service of both Sean D. and Eric.
5/3 - EDITED, Update below original review.
I really can't understand how a company that charges twice the going rate for a service can get such good reviews on here. Yes, they do good work and they show up promptly, but I was charged over $1700 for a gas water heater replacement, and the going rate is between $600 and $800. The worst part was, I knew I was being ripped off, and even told the technician his quote was ridiculously high, but because I'm a military wife with young children and my husband is currently away, I didn't have enough time or resources to be able to find another plumber before the weekend started, and I had to go with their insanely priced estimate. I had warning bells going from the minute they told me they would charge me $65 for the diagnostic (though I already knew what was wrong, just wasn't about to tackle that complicated of a job myself). But because someone had recommended them and their google reviews were good, I proceeded with the service call. And, despite the fact that my military base stickers are on my car, which the technician saw, he certainly didn't mention their "military discount" when he ran the numbers. If you're in an emergency situation and willing to pay more than twice the rate you'd otherwise pay for a decently-done job, go ahead and call them - but I will NEVER AGAIN do so. Lesson learned.
UPDATE: The owner, Jim Steinle, contacted me and expressed deep concern over my experience. This company is absolutely on point when it comes to their customer service; I wasn't happy, and he made it right by listening to my concerns as well as refunding my account a significant amount to defray the cost that I had paid. Very impressed by their commitment to stand by their guarantee of 100% customer satisfaction. Again, their work was solid, their technician polite and on time, and the work completed in a timely fashion.
I had a burst water line and called Atomic based on a recommendation. First, the customer service over the phone from Deanna was great. The work performed by Atomic was outstanding. Randy C. was courteous and professional and did a great job of not only fixing the problem, but he also explained what happened. I would definitely call Atomic again for any plumbing needs and ask for Randy C.
Justin was the technician to perform the work I needed to have done. He called ahead of time to alert me he would be there in 15min. He was on time. Work was outstanding. He is very knowledgeable and the work I requested was done perfectly. Very pleasant person. Great work Justin and thank you again for doing a great job !
An excellent experience. Atomic installed a kitchen faucet for us. Frank C was very courteous, knowledgeable, and sensitive to customer expectations. He wore footies to protect our floors and cleaned up after himself when done. He went above and beyond to make sure I was satisfied with his work. Great job, Frank!
Atomic Plumbing received my call re urgency at 7:30AM and by 8:45 9:00AM, the super men of Plumbing-- Bryan and Darin--arrived with 2 trucks, and a new water heater! They jumped in to stop the immediate crisis, and proceeded with meticulous care to stop water damage, break down wall where needed, and removed water heater and replaced it. They wear paper booties, are careful with moving things, and the clean up exceeded expectations. At their recommendation, used Water Damage Solutions who shifted their schedule and came to assess, and perform mold prevention as quickly as possible. I thank Bryan and Darin for an excellent recommendation to a company that was at our house by mid-morning. Atomic has my admiration and gratitude.
Highly recommended. I called them for a sink issue and Justin, the Service Pro, did a great job in evaluating the issue and fixing it for us. They had great communication and were very timely. I would definitely go to them again for any of my plumbing needs.
Justin Duke was my plumbing technician and he did a fantastic job diagnosing the problem and fixing it. Very happy with him as a person and the work he did! My bathtub had a lot of trouble draining so I had a lot of hair and whatnot backed up in the tub. Icing on the cake was he literally cleaned my bathtub when he was done. Totally unexpected and he didn't have to do that. Very happy with Atomic and the work Justin did!!
Fabulous experience with Ryan D. from Atomic Plumbing! He quickly figured out what was wrong and made recommendations for repairing our Kohler shower fixture and replacing a leaking toilet. He and the Atomic Plumbing team were able to get the parts and new toilet the same day. Ryan completed the repair and I was able to get back to work :-) Great job!
Ryan and Zach came to my house on both Saturday nigh and Sunday. I had a houseful of company one person was 86 years old and our plumbing was backed up. Ryan was able to get us comfortable for Saturday night and assuring me that the flooding would stop. On Sunday he and Zack came out and fixed the problem. Both were not only very professional but also very personable and easy to work with. They addressed the problem and thoroughly checked out our septic system to ensure that everything was running smoothly.. atomic plumbing went above and beyond in a time of need for the Lamb family and I thank them immensely for their efforts and service.
Sincerely Donald
We've used Atomic Plumbing several times and find their service to be top rate. Ryan D. was very knowledgeable and helpful with our plumbing problem. Atomic provided same day service at a reasonable price. I would recommend Ryan and Atomic to anyone.
Robert Rollings was very thorough and professional. He explained my options for the varying work we were requesting. After discussing the course of action, his work was efficient and timely.
I would happily recommend him and Atomic Plumbing to anyone who asks!
A very pleasant experience.
Scott was very knowledgeable and happy to test out all items of my finikie hot water heater. He called in tech support and tested pressures and did a vent pipe test to check air flow. How do I know this, because he explained everything to me. One afternoon with him, and I could be a tech. All joking aside. I appreciate the continued support of Atomic. Scott's professionalism and willingness to keep me in the loop is spot on. Thanks Scott.
Justin and Eric Jr. were very professional and affable. They were on time, got right to work, and made sure to share with us quickly what the diagnosis was. Justin made sure to point out what they had done and how they mediated the problem. Justin and Eric Jr. also made sure to leave my home as they found it. Thanks for making sure we were happy with the job before leaving! Would absolutely ask for these wonderful and friendly techs again.
I had a leak in my crawlspace due to issues with my waterline. Me. Duke was personable, professional, confident, and solution oriented as he assessed my issue and put together a quote for the repair. Ultimately the repair was well outside of my budget and I just paid for the diagnostic, but that didn't stop him from educating me on my water meter and providing suggestions for me to consider as I ponder my options for repair. I would highly recommend this licensed technician with four years of schooling and plenty of experience.
Atomic Power was very concerned and showed a great interest in getting someone to our home at the earliest possible time slot. When a water heater goes bad in a family of five, you hope to call the right plumber who will diagnose and be prepared to repair or replace the unit with a fair and honest price. Atomic Power arrived right on time and spent the time to discuss options along with providing estimates. Randy C was very sharp and professional. He had over 18 years with the company and was very maticulous in preping the area and in his clean-up. We felt very comfortable that Atomic Power was the right choice for our family and look forward do making them our plumber of choice.
Very grateful in Portsmouth, June 2013
Ryan was incredibly friendly and professional. He came in and quickly assessed the work needing to be done, wrote a quote that was reasonable and completed the job, offering advice along the way.
If I need any plumbing work in the future I would definitely choose Ryan.
The office was able to schedule an earlier appt. The two plumbers were professional and polite. Job was done quickly. The cost was reasonable. I'd use them again.
Atomic did a great job of communicating appointment times, follow up was great. Ryan did a great job of letting me know when he would be back and the process of installing the new pump. Very professional, very polit. Cleaned up afterwards and took away all debris. Atomic has a talented person here.
Robin was very knowledgeable and professional. Cleared our problem up quickly.
I have always had excellant service from Atomic Plumbing. This is the second time that Randy has been to our house to fix plumbing issues. He is always on time and provides great advice as to how remedy the problem. Randy is great asset to the company and I would ask for him to be my service representative when I hive another pluming project t accomplish. I have recommended Atomic Plumbing to all my friends and coworkers.
Thank You Randy.
Randy was on time and very friendly. He came in and surveyed the problem. We discussed two possible solutions (replacing the kitchen faucet with a unit I had purchased a while ago or having him replace the faucet with one of the new Delta faucets where the spray handle retracts into the faucet.) I decided on the second option. He let me know he didn't have one on the truck and would have to get one. He told me how long it would take to get one. I still had the option to switch back to my existing set, but the amount of time was reasonable, and the added cost to upgrade to the nicer faucet was fairly close to how much I had researched to be the cost of that faucet. Randy was finished in a very reasonable amount of time. He brought rugs to put down so that he wouldn't get my floor dirty. He cleaned up after himself, and was very professional. I would be pleased to have him come back and do plumbing in my house again, should it be necessary. I have a 5 year warranty on my new faucet.
Scott Mccants and his crew (Aron, Zach, & Ryan) were very professional, informative, and personable. They answered all our questions and handled all our requests. The job site was left neat and clean. We would like to thank Scott and all the guys for a job well done! We are looking forward to working with Atomic Plumbing in the future!
Ryan D was service technician from Atomic Plumbing. He was on time, out going and friendly. Quickly defined the problem and what the cost would be.
Went to get parts, accomplished his work in a professional manner, tested results to ensure success, demonstrated to me, cleaned up after himself and helped me put things back where they belonged. All-in-all, a good job at a fair price. I'd use Atomic and Ryan again.
Justin D and Eric worked on four leaky spots in one afternoon replacing toilet parts, bathroom sink fixtures, shower fixtures and an ancient outdoor spigot that required going into the crawl space. All were done efficiently and with detailed explanations. Additionally, each work area was left completely cleaned up. I appreciate that they also alerted me to a duct work problem under the house which I may not have discovered for some time. My parents, also customers, and I are happy to give a big thumbs up to Atomic Plumbing. Thank you Justin D and Eric! Good team!
amazing service,great communication. hard to believe how quickly thry resolved my problem.
So my spicket out back became stripped and had a pretty bad leak. Atomic had a 24hr on call service line and I was able to schedule an appointment for the next day. When I got off work earlier than expected they sent someone out early to take care of the problem. James arrived and was super polite, professional and very informative of what he was doing and why. Because of the way my house is set up he had to rig an extra fitting on my pipes and didn't stop working til he was satisfied the job was done correctly. I've had no issues with my spicket since he installed a new one and zero leaks where he cut and replaced piping. He was honest and upfront about the whole process and I am tremendously satisfied with his work and should another problem come up I can't fix myself I know who I'll be calling.
Last Saturday we had a huge plumbing problem in the bathroom and were in desperate need of a plumber. After 3 different plumbing companies came out i was losing hope because the issue still wasn't resolved. That's when my two favorite plumbers (Sean and Scott) from Atomic walked in. These guys got here at 10pm when i called and stayed till 4am which is when the problem was resolved. Both Sean and Scott are hard workers and i cant thank them enough for the hard work they put in during a late night. Going forward i will only be calling Sean and Scott for all my plumbing needs.
James M. was on time and very professional. He and his assistant Tim rebuilt two toilets and did a major repair on a tub drain issue. While the work was not cheap - you get what you pay for. I was highly satisfied with the results.
My experience with Atomic was professional, courteous, friendly, and timely. They came out to do work in a rural area. I appreciated the communication and appointment set up process with their dispatch. My technician arrived right on time. He did an excellent and thorough job, was professional and courteous. Thank you Atomic!!
I called Atomic this morning because water was pouring from our ceiling. They were referred to us by Newbern Mechanical and I am very happy I called. Ryan was here to help approximately 1 hour after my initial call. He was professional, explained everything, and had the issue repaired extremely fast. We will definitely call Atomic Plumbing again. Billie, Practice Manager
I have used Atomic Plumbing a few times, and they have provided excellent service each time. Yesterday I called to have a sewage leak in my crawl space fixed. The office offered to try to fit me in the same day I called but as I had plans to be out, they offered to give me an early morning appointment instead. I was given a courtesy call 30 min prior to the arrival of 2 technicians. They were professional and friendly and assessed the problem. They explained the problem and their solution and proposed a fair estimate. The repair was completed in less time than they estimated. I would highly recommend this company to anyone needing plumbing repair.
Fast, efficient and friendly Great customer service all around, even on the phone.
Atomic Plumbing sent out Jimmy Powell to repair a leak for me on a Saturday. He was terrific. He was coll to talk with and his work was spectacular. Atomic will be my first call for any plumbing tasks from now on. No other company stands a chance to get my business.
Our Water Heater failed and flooded our attic on the weekend. They answered the phone and had someone out the same day. By the next day, we had a new water heater installed and hot water, all over the weekend. They were quick and professional. Justin D answered all my questions and took the time to explain. When speaking to Justin it was clear that he cared and was well trained in customer experience. Thank you all for making a stressful situation a little easier to deal with. We appreciate your services.
Scott did a fantastic job describing our options and provided perfect customer service. Will definitely be calling and requesting him in the future. Thanks Atomic!
Had an emergency leak repair and Atomic Plumbing was on it. They arrived within hours and had everything wrapped up and fixed very quickly. Great service, friendly, professional, and quick. Thanks for the help Sean and Dave!
Dave Morin
Randy arrived within an hour of our call and took care of our clogged drain with no issue. Very pleased with him and Atomic Plumbing in general. They've always been very friendly and professional.
Justin D. of Atomic Plumbing did a great job of installing a new sink and faucet in my kitchen. He was courteous and professional and went the extra mile! I will definitely call Atomic with any plumbing needs
i may have in the future!
Atomic Plumbing, ala Sean and his crew-mate, Paul, helped me establish an alternate source for heating my house than a 30+ year old furnace with location issues up in a difficult to access part of my attic, as well as with repair issues on it components-due to it being Jerry-rigged into that space for its functioning. The original contractor was giving me the one option of buying a $10k+ HVAC unit.
I looked for other ways, found the vented, oxygen level regulated gas wall space-heaters with a cost and installation price that was confirmed by Atomic's estimate to be less than 1/5th of what I'd be spending if I followed the first contractor's suggestions.
Sean and Paul came out and did an efficient job getting the gas lines into position for the inspection and later mounting of the wall-heaters. They were personable, as well as professional, in their duties. I was impressed to the point of assurance by what they did and said-unlike other contractors.
I want to thank, also, their office personnel, Deanna, Tiffany, and Melissa whose scheduling and administrative work made the job and payment as expeditious as I'd want it.
If you find yourself needing an alternate way of heating, call Atomic Plumbing. They will 'git'er done!' for you.
M. Harper
Phoebus
Justin R. came to install a State 50 gallon water heater today. He arrived exactly on time, and the whole job was completed in about 3 hours (including having another Atomic Plumbing truck stop by to drop off the exact water heater that I wanted). Justin did a great job. I have used Atomic Plumbing in the past and will continue to do so for any plumbing needs in the future.
Tired of the big plumbing companies I’ve used in the past, I used Angie’s List to find a plumber after my toilet backed up. Within seconds of sending my request, I got multiple calls. Bill of Atomic Plumbing came through. Reasonably priced, pleasant, knowledgeable and able to come that evening without extra fees, Bill fixed the problem. I now have a local plumber who I will use again and again. Thanks very much, Bill!
Jim Miller has assisted us twice now and he is a great guy. He goes out of his way to get it right, does a great job, and is friendly. Atomic Plumbing is a number 1 company. Thanks
Justin D and his assistant Eric, did a great job on the toilet installation at our business. They were most helpful, professional and friendly. The job was completed quickly and they did a great job cleaning the job site
Fantastic customer service. We had a particularly complex issue and Atomic kept coming back until the issue was completely resolved. Friendly, knowledgeable and professional technicians. Highly recommend.
Ryan and Trey came to install a water heater we had purchased. They were professional and friendly, and completed the job in a timely manner. We are very happy with their service and the work they did.
Ryan D arrived within 1 hour of my call and quickly retrieved the screw driver stuck in my toilet drain pipe. He was professional, knowledgable, and polite. Thank you for the great service.
Robert and Aron were communicative, on time, courteous and extremely mindful of cleanliness. I highly recommend Atomic for your plumbing needs. I should also add that the girls who answered the phones were accommodating and pleasant and as busy as they’ve been with the storm, were able to work me in for a non-emergency service almost right away
Called Atomic at about 5:45 on Friday night because our hot water heater had water coming out of the pressure pipe steady for almost an hour. Mylissa answered the phone and was very helpful and said someone could be out in an hour. Jimmy P. arrived in about an hour. Examined the issue and stopped the water coming from the pressure relief. We decided to replace the 13 year old water heater in stead of just fixing the issue and waiting for another to develop. Jimmy P. said he would be back out with the new water heater at 8:00 on Saturday morning. He was on time and ready to go. He jumped right into getting things done while Javier G. was on his way with the new water heater. Jimmy P. and Javier G. did a great job doing the removal and install and worked great together. Best part of this was the pricing, I like the flat rate charge by the job, not by the hour. I found their pricing to be very reasonable!! Great job done by Atomic, Jimmy P., Javier G., and Mylissa!! You'll get our business again.
Mike was extremely professional, provided great service and did quality work.
Very pleased with Atomic Plumbing &Drain they are very reliable very professional and I was very pleased with Mr Miller and his assistance they checked all rooms asked questions before taking action I felt very at ease with them . They found the problem fixed it cleaned up afterwards . Very polite. I will always use this company.
My experience was excellent. He quoted the price for labor up front and showed me the prices of items needed to complete the job before he purchased them. He was very friendly and covered his shoes each time he entered the building. He was also clean unlike some other plumbers I have had and prices were good.
Robert was very professional and friendly. We didn't have a complicated problem except that it required him to go on the roof to clear the line. He was careful and efficient and completed the job quickly and safely. He was courteous throughout and I would recommend Atomic Plumbing to others.
Randy arrived on time. Review the plumbing problem and provided all options. Repair outside spigot with new one in timely fashion. Solved the problem!!!!
Had an upstairs toilet leak through to living room ceiling last night..called atomic this morning. We're out here very quickly, fixed plumbing issue quickly. The lady at office I spoke with was great (sorry I didn't get her name in the rush),and the master plumber Don Was great..fast, great work, left nothing behind to clean...I can see why you keep getting best of awards...highly recommend them for your troubles
Excellent service and they were able to squeeze me in right before the holidays.
Eric was AMAZING. I've been having problems with the water pressure in my home for a while, and all the other plumbers that has came out here was all WRONG on what was wrong with the pressure. Eric found the problem immediately and fixed it! I was so happy because I could now run my washer and take a shower at the same time! If you are having plumbing problems call this place and see if Eric, T. Can come out and fix your problem!
Okay, I had to give Justin 5 stars due to his personality, courteousness, customer service, and overall professionalism. He was the consummate professional and providing outstanding customer service. He initially came out to replace a busted garbage disposal then I made mention of my bathtub and he asked to see it. He then gave me an estimate on both the disposal and the tub. I was ecstatic because I thought it was going to have to be done in two trips. He took his time and was very patient. He didn't appear rushed or that he wanted to get in and get out. I introduced him to my dog Zeus once he said he wasn't afraid, I told him to have at it, he knew where everything was. This guy, I tell ya, is the best and he truly represents the high-standards of Atomic Plumbing!! I took some of his business cards and I will definitely take them to work, and I have a few set aside for my cousin who is in the HVAC business. Thank you soo much Justin!!! You guys have truly picked a winner to represent your company!! And thank you Atomic Plumbing for taking care of me and my family!!
After a failed DIY project left us with no water on a late Saturday night, Atomic was my first call Sunday morning. They were there within two hours to assess and quote the repair and had completed the job within 3 hours. They do not charge by the hour nor additional fees for afterhours work. They charge by the job which is reassuring for an emergency repair as some companies will stretch the repair time to increase their payment. I would certainly use them again and will continue to recommend them.
I am so thankful for Sean D at Atomic Plumbing! He is an excellent plumber! I normally don't write reviews, but this was definitely worth sharing. My husband and I closed on our home and moved in on March 4th. We had not been living here not even a full month when our toilet started making a funny "gurgling" sound. Immediately, I was concerned, you know being a first-time homebuyer and all. So my husband contacted our home warranty carrier to see if plumbing was a covered service under the policy. It was and so we contacted Budget Plumbing to make a service call. What a mistake that was! First, he was here a total of about 10-15 minutes and charged us $95 to tell us that we had "no clean out" and estimated the cost at $2000.00 to $2500.00 to make a new "clean out." He told us that we would be contacted by our home warranty witihin 24 hrs. Secondly, he seemed annoyed to be at our house, almost as if it were an inconvenience to him. Lastly, he was rude and unpleasant. Right after he left, my husband received a call from a rep stating that our claim was denied and we were stuck with no resolution. After about a week of non-working toilets and having to shower in a slow draining bathtub, we couldn't take it anymore. We asked around to see if anyone knew of any good plumbers. Atomic Plumbing came highly recommended by my husband's co-worker. Needless to say, we called to schedule a service call and not only were they able to see us the SAME DAY but the cost was way more affordable and the customer service was oustanding! Sean D was professional, personable and polite. He was very knowledgeable and answered all of my many questions clearly and in a way that I was able to understand. He also found the "clean out" that the first plumber failed to find. He was effective and efficient. Most importantly, our toilets and drains are working perfectly! If you're in need of a quality and affordable plumber, Sean D at Atomic Plumbing is the right man for the job!
We had a plumbing emergency so we of course called Atomic. James came out and did an excellent job. The weather was awful but he still had a smile on his face. He completed the work and was very thorough and professional. I would definitely refer him to anyone
Our hot water heater went out and we called Atomic Plumbing in the morning. The lady said she would have someone out by 1:00 PM. We asked that they call about half an hour before coming, and they called me by 8:30 AM saying someone could be over by 9:00. James and Paul were there by 9, told me they could try to fix our hot water heater, but it was so old that it would just be putting money into something that would need to be replaced in the near future anyway. I told them to go ahead and replace it, thinking we would have to schedule another time for them to have to come out and complete the job. But they told me they could have it all done that day, and that is exactly what they did. In fact, they had it done before noon. They were fast, friendly and professional. I could not have been happier with the service we received. They made a very unpleasant occurrence out to be short lived and painless. I would recommend them to anyone that needs plumbing services.
Called at 2pm and had service completed by 6pm on a cold any busy day with lots of frozen pipes. Extremely fast and took the time to communicate both the issue, and associated costs of repair. Also very communicative for when someone would be by. Got an update call from the service center saying “we are a bit busy but you are still in the schedule for today”. Much appreciated so I could plan my afternoon while waiting. Highly recommended.
We had a plumbing issue late at night, we called Atomic and a technician (Jim) called right back. He came out to unclog our drain at 2 am! On top of it all, Jim noticed a picture on the wall of me in my uniform, thank me for my service and let us know that Atomic offered a military discount (that even applied to the emergency call)!!! He recommended additional service to check for possible existing damage in our pipes but did not pressure us to get it from them, it was a no-brainer to use Atomic. We called Atomic to come out and perform the extra service to ensure we didn't have a major issue, they came out on schedule and completed the work quickly!! Thanks Jim and everyone at Atomic! If we need a plumber, we will definitely call you again!
What a great person to lead his crew to put in an attic water heater in 95 degrees temp. and the heat index above 100 degrees. Wow, what a great job. The price was more than I thought, but, that is what happens when you have a 17 year old water heater with a attic ladder opening that was 2 inches smaller then the new EPA regulated water heater. Plus, a badly installed AC unit exhaust ducting that was installed incorrectly. Great catch Jim. Again, what a great job he and his crew did. From start to finish. A true team of professional. thanks for the hot water again. Randy