Reviews of Maplewood Plumbing & Sewer, LLC.. (Plumber) in St. Louis (Missouri).
Maplewood Plumbing & Sewer, LLC.
2725 Watson Rd, St. Louis, MO 63139, United States
Description
Information of Maplewood Plumbing & Sewer, LLC., Plumber in St. Louis (Missouri)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Maplewood Plumbing & Sewer, LLC.
Sunday
Closed
Monday
8 am–4 pm
Tuesday
8 am–4 pm
Wednesday
8 am–4 pm
Thursday
8 am–4 pm
Friday
8 am–4 pm
Saturday
Closed
Reviews of Maplewood Plumbing & Sewer, LLC.
Matt
Robert was the best plumber I've ever hired! His extensive knowledge, excellent customer service, and quick diagnosis and problem solving skills are qualities that are rare to come by nowadays. This guy makes all others look like amateurs. Though the price was a bit high, I'm beyond satisfied with the quality of work and I feel he is trustworthy with his diagnosis of the plumbing issues we currently have. I most definitely will be reaching out to hire him for the repair work before calling any other company to provide estimates for the work to be done because I am convinced that we will get our money's worth by hiring Robert at Maplewood Plumbing. Thank-you for your patience and sharing your expertise with us. I look forward to working with this company moving forward for all of our plumbing issues.
Rosie Biundo
Highly recommend! Steve is the best - efficient, knowledgeable, and such a nice person.
Joel was professional, courteous, and took the time to explain each repair and estimated costs. He completed the job very quickly and his quality of work was outstanding.
I hired Maplewood Plumbing for the first time last year when another company could not resolve my clogged drain issue and caused some damage in the basement.. Now, Maplewood Plumbing is my go-to! They are trustworthy, dependable, and provide the highest quality service and work.
Heather Lugar
I am so pleased with the service I received from Maplewood Plumbing. Everyone was so kind and professional! Plumbers Dave and Brandon, along with Mickey in the office, saved me from having to go through a weekend without water (due to a spontaneous leak). Dave and Brandon worked diligently into the early evening, in a very difficult space and on more than one task, without ever rushing. They were friendly, generous with their time and knowledge, patient when addressing my questions and concerns, honest and straightforward, and they did exceptional work. And Jen, in the office, was helpful in working with me on an insurance request after the job was complete. It’s hard to get such excellent service these days, and I definitely plan to continue working on projects with Dave, Brandon, and Maplewood Plumbing!
Theresa Holmstrom
What a great experience! Our kitchen sink backed up on a Saturday of a long holiday weekend. Husband worked on it for three days. On a recommendation, contacted Maplewood Plumbing. Customer service beyond compare - woman I dealt with was pleasant, sympathetic, and top notch. Reggie was out to our house before 11 AM! Pleasant, hard working, and great to work with. Reggie went over and above on the repair, even going back to the shop for a bracket to fortify an area of pipe join that he “didn’t like the look of,” that could cause further issues in the future.
While I hope you never need their services, life happens, and Maplewood Plumbing helped us deal with it. I would recommend their services without hesitation.
Philip Cunetto
I’ve used Maplewood Plumbing for a number of jobs including a recent installation of a water heater. i’ve always been very pleased with the work they’ve done. The workers are courteous and informative. they arrived on time and completed the work within the expected time. The office staff was pleasant to work with and helpful in scheduling and eventually rescheduling the work. they even notified us when earlier time slots became available if we wanted to move the work forward. Overall I can strongly recommend them.
Phil
Toni McKee
Wonderful experience from first phone conversation through completion of work! Great communication and updates. The technician dispatched to my job (even) went above and beyond his scope of work that day by giving me a lead on a non-plumbing issue I was having. I was referred to this company by my son who has also used them for his kitchen remodel, and they did not disappoint. Highly recommended - 5 stars.
Jesse Solis
I recently became a first-time homeowner and amongst a few items that need to be addressed is the plumbing. I was going to attempt to use the little skill I've obtained from the school of YouTube but my better senses told me I would benefit best by contacting the professionals. I scheduled my first appointment with Maplewood Plumbing and my entire experience from start to finish exceeded my expectations. The office staff were everything you could ask for in customer service - they were kind, professional and made me feel like a priority. The plumbers who came out were Aaron & Trent. They were quick and efficient and respectful to my home. They were polite and very informative about explaining the issue and how they were going to do the repair, and on top of it all, the pricing for their work was extremely reasonable for their expertise. Customer service, quality of work, and pricing are most important to me as a customer and this company hit all three. Thank you Maplewood Plumbing for sending me great and experienced plumbers and providing excellent customer service! Your customer for life, JS.
Thomas Schnur
They did a great job! I forgot who did the work, but he is a great guy who installed my new toilet flawlessly, after finding a crack in the first toilet box from Lowes. He also installed a new shower head for me for a very reasonable price. Maplewood Plumbing are now my go-to plumbers!
Timothy Gornet
The plumber was courteous, clear, and clean. He was polite. He simply explained what needed to be done and the options/prices. Then he made the cuts and repairs leaving nothing behind except for the professional finished product. Thanks to Maplewood, our leaky faucet and make-shift piping is now as it should be.
The prices are rather steep, but getting the job done right the first time is worth it. - Tim G. (Florissant, MO)
Wendy Applequist
I called about low flow in the kitchen sink. The faucet was full of gunk, and the end with the filter in it wouldn't come off. The two guys who came fixed it in about two minutes, but on seeing the pipes feeding the faucet (with shutoff valves on icky pipes down in the basement, and only the hot-water one actually usable) they suggested that new sections of pipe with new under-sink valves should be put in. They took about two hours to do that and did a really beautiful job; it looks very nice and well finished both above and below the floor, and includes little copper side extensions that are supposed to prevent knocking. Maplewood did some other work for us a few years ago, I don't remember what now, but we were satisfied with it.
Baxter Ridge Condos
Outdoor faucet had a small leak and could not be turned off from the inside. A new levy had to be installed inside my home and new pipe had to be resoldered. Robert was knowledgeable and focused on the job. Maplewood Plumbing was recommended by a neighbor and I will recommend them to someone else.
Jess Green
I’ve had two jobs done by Maplewood Plumbing, (a dishwasher setup and hot water heater install) and I’m so pleased with their work. They are very clear in their bids, and try their hardest, even calling the electrician directly when there was a snag in the hot water heater install. They went the extra mile to make sure I would have hot water at the end of the installation day. I will use them for all of my plumbing needs!
Beth Powell
First, I saw their A+ rating on Better Business Bureau.. Then we used them to see if our sewer pipes under the yard and driveway were clogged or what. They photographed and we explained the gasses inside the house seemed to cause health problems. They were right the first time, the pipes had 25 feet that did not flow normally. They kept their appointments, were on time, and most importantly, their very polite telephone person made sure the Master Plumber got our information immediately this morning. I really appreciate dependability these days.
Judy Meador
I have a 70 year old house and the pipes under 2 of my bathroom sinks, which were original, were falling apart. The plumber I had been using for years had gone out of business. I called a new plumber who said a hole needed to be cut in the walls in order to be repaired but his company did not cut into walls. My previous plumbing company had cut into walls twice to make repairs so I was surprised. This plumber said to schedule an appointment after the walls were opened up. I decided to call Maplewood Plumbing. I made sure they would cut into walls if necessary. Jerry and his apprentice Brandon arrived prompt at 8 a.m. as promised. They looked at both bathrooms and said they thought they could fix both without cutting into walls. Four hours later, I had new pipes plus new hot/cold turnoffs and no holes in my walls! Both Jerry and Brandon were very nice and professional. I am very happy with the results and am so glad I called Maplewood Plumbing. I will be using them for all my future plumbing and sewer needs.
Merlin Whitman
Dave and Trent did a great job installing our faucets. Very professional and did a great job explaining cost and issues up front. Very happy with our new faucets and would definitely hire them again. Thank you! (Also thank you for your patience when my 3 year old asked the same question a half dozen times 😂) …
Ryan Sparks
Maplewood plumbing came out right away for small issue I had at the house. No high up charge for quick response. Aaron who they sent out was professional and very informative. Brand new homeowner and will definitely continue to use Maplewood Plumbing.
Melody Perkins
If I could give them 10 stars I would. I love everybody who works for this company. They always friendly and full of energy. The place is real clean and always smells good. They have very great customer service. I never seen a company so well put together from the employees down to the service. I highly recommend this company 100%.
Tressie Hollins
Installed bathroom and kitchen faucets to include shut off valves and supply lines. Jacob did a very good job and very knowledgeable about his profession. Explained St.Louis City plumbing permit process since project required a plumbing permit. Front office (Jessie) was very professional and helpful with explaining services offered as well as providing an itemized invoiced. I would hire them again.
Maria Kinsella
Maplewood was able to accommodate us quickly and fit us in at our convenience. The plumber quickly identified and rectified the problem! We are most grateful for the help. Happy to recommend as this is our 3rd time calling Maplewood.
Ed Timm
Truly outstanding work. Robert arrived on time, equipped to facilitate the install. We have an old house that was flipped ~20 yrs ago. Access was difficult and the installation platform was not immediately amenable to the fixtures. Robert cleared his calendar for the day to address these complexities. His thought process was always solutions oriented, taking into account the complexities and the quality of the resulting work. Five stars (and more if I could); we will always use them going forward.
Ralph Huber
Very professional, efficient, informative. Thankfully, Maplewood Plumbing was able to help me within 24 hours of the call. Feeling very grateful for their 5+ Stars service! Zack was exceptional in all ways.
Kathleen Hogan
I am happy with the services they provided this visit and the previous visit. The plumbers were knowledgeable about my old toilet and old tub faucets and were able to repair them at a reasonable rate. I will use Maplewood Plumbing again
Rich Rao
Jerry & Brandon were Excellent and efficient. The Office staff was absolutely
Amazing. When your in need of a plumbing professional, look no further Maplewood Plumbing should be your 1st call. Thank you !
Mike DePope
Our garbage disposal/kitchen sink was clogged and backing up into our dishwasher creating a leak and some flooding in the kitchen. I called first thing in the morning and they were able to send someone out right away who was upfront, honest, communicative and thorough. Very happy with the service.
Bjorn Ranheim
This is a fantastic company! They were efficient and friendly, I knew exactly what my options were which helped me to make good decisions about what level of repairs we needed. I will definitely use this company again, they won me over!
Anne Martin
Dave found my burst pipe and repaired it fast. He even adjusted my flush-o-meter toilets after he finished. Very professional and friendly and tidy. Dave offered solutions to avoid the problem in the future. I'm glad to have found my new plumber.
Heidi Riddlesperger
We wanted a camera inspection of our sewer line and a gutter fed pipe that ties into the sewer line. It was easy to schedule this work in a timely manner. The gentleman sent to our house was on time, very professional and super informative. I would use this company again.
Mickey Holman
Maplewood Plumbing came out but couldn't unclog our drain. They charged us for the service call. Today they contacted us and refunded our money so even though they weren't able to help us, they did recommend someone that could.
Anne G
I had a new dishwasher that needed to be installed and an old one that needed to be removed. I called four separate appliance companies to get the old dishwasher removed and none of them could figure it out, so I decided to try a plumbing service instead and found Maplewood Plumbing & Sewer. Robert came out and was not only able to uninstall the old dishwasher, he installed the new one and re-piped the sink so it doesn't smell like a sewer anymore. I'm so glad I found them and will call them for the numerous other plumbing issues in my dumb old house.
mrfairplay
We had a plugged up sink. We got a morning appointment and as it turned out Zak was able to arrive early. He took care of the problem, recommended some things we could do to prevent it happening again, and all was well!
Z T
Gave me same day service for a good price. Plumber was friendly and transparent with pricing. Didn't receive any upselling pressure like I did from Hoffman recently.
10/10 will call again!
umsl chidu
We had a really good experience with Maplewood plumbing. They did a really good job. They tell you the price upfront, did the work professionally and cleaned up the place after.
too tired
Excellent customer service starting with my original call and ended with the needed repair. Jenn and Jake were both very professional and efficient. Thank you Maplewood Plumbing!
Lucy Drews
Jacob was prompt and extremely helpful and kind in explaining what was wrong, what could fix it, options I had and the time frame for repairs. I would definitely use Maplewood Plumbing again!
Jennifer Crews
I found Maplewood to always be accommodating and professional. Our problem kept compounding and they worked with us. We had a tough time with our insurance company and Will went out of his way to assist. We’ve already referred them to friends and family.
Dedhed 4ever
Inside water shut off was leaking and street shut off as t been used in decades. Despite wet and freezing conditions these guys were able to open the access which had essentially welded itself shut then they took care of the inside. For a time it looked like the outdoor would have to be dug up and replaced $$$$. But these guys got it done without that expense
Jim Travis
I searched for a new plumbing contractor after the company I used for many years closed. Maplewood Plumbing had great reviews. I selected them for that reason and was not disappointed. They've now done a few repairs and installations for me. Each time, the plumber who did the work was prompt, thorough, and explained things to me thoughtfully. Maplewood will continue to be my go-to plumber.
Curt Hartog
The Maplewood plumber E arrived on time, went right to work, suggested a better location for the external hose bibb than the one I had chosen, and then did a remarkably clean, solid, unobtrusive installation--it is a work of art! The soldered joints are pristine, the horizontal pipe is well secured at both ends and in the middle, and the external and internal hose bibbs reflect the same clean professional skill as the copper joints. E is meticulous and detail oriented. Moving the old pipe's location left a hole where it had been secured to the foundation's stone wall, and when he repaired it with cement, he blended it into the texture of the wall. While the cement was setting, he turned to the second project; he inspected the water heater expansion tank (it was in good shape) and checked the water pressure at several points to see if it could be safely increased. It could, so he increased the pressure resulting in better cold water pressure at our kitchen and bathroom outlets.
This is not the first time we've used Maplewood Plumbing and won't be the last. The service is honest, responsive, and delivered by great people. They arrive well-prepared and demonstrate pride and skill in their work. Their prices are fair. Over the 28 years we've lived in our 96-year old house, we've used a number of project and service plumbers, but only a few stand out. E--, like the other professionals Maplewood Plumbing has sent us, is one of those.
Melinda Impellizzeri
Maplewood Plumbing did a fantastic job in replacing my kitchen faucet, and repairing a leak in the dishwasher water line. The office was so good to deal with, they have online billing and bill pay. The service person Tim called before arriving, he was polite, thorough and cleaned up mess afterwards. I would definitely recommend them!
Tim Cummings
I had an issue with my Kitchen stack. I got quotes from three other places. I decided to wait on getting a quote from Maplewood Plumbing since I had heard good things about them and I am glad I did. First they would have been the lowest quote for the work as quoted by the other companies but they actually presented a different alternative that was 1/2 the cost without risk of additional expense. They person who quoted the work did a great job explaining my options compared to the others. And the person who did the work was awesome, polite and professional and I am very happy with the result. It was exactly as they explained and turned out better than I could of hoped. I will definitely use them for any future plumbing needs.
Joanna Wheeler
James was so helpful when he fixed the leak in our outside faucet pipe. He was very courteous and professional. He gave us good advice and did extras that we needed. We were happy with every aspect of Maplewood Plumbing -- from the person we dealt with on the phone to the price of the job at the end. We will definitely use their services again.
Heather R
This is our third time using Maplewood Plumbing. We call them because they are always professional and courteous, arrive on time and are very transparent about their costs. Oh, and they do great work, too. :) On this visit, Steve came out. He not only cleared the drain, but also took the time to educate me about things I can do to avoid this type of clog (kitchen drain) in the future. It was obvious Steve cares about his job and clients. I have recommended Maplewood Plumbing to friends and family and will continue to do so.
Edward Siebel
Maplewood Plumbing helped me repair a toilet having issues and their level of work is quality. They also informed me about a hose connected to my Wash Machine with a tear which I appreciated. My only complaint are their prices, I was charged $300 for one hour of labor. They offered to replace the hoses to my washer for an additional $200! I was able to buy replacement hoses for $30 at Lowe's and it took me all of 10 minutes to install them, so I'm confused why their services are so expensive.
karen P
Robert is a great plumber. I highly recommend Maplewood Plumbing as they arrive on time. Calls before coming. I had a bathroom sink installed with cabinet. Remove old vanity in sd talled new vanity made sure everything worked properly. I cant say enough good things about this company. Excellent.
Julie Dame
I contacted Maplewood plumbing for a clogged drain and they were able to fit me in less than 24 hours later. They arrived on time, did not try to upsell anything, and fixed the problem promptly. They provide a great service on the telephone and in person. I would definitely recommend them and use them in the future.
Joan Patton
Maplewood Plumbing was very responsive and worked with my schedule to set up the appointment. The plumbers were professional and prompt, assessed the problem and had it fixed in less than 2 hours. I will definitely be using Maplewood Plumbing again.
jesslv3
We used Maplewood Plumbing to install a new bathtub. From getting an estimate and scheduling, to execution of the job we were beyond happy. Customer service was great and the pricing was extremely competitive - we never felt like we were being taken advantage of. When it came time for the install, the plumbers were extremely professional - they were punctual, extremely detail oriented, friendly, had respect for our home, amazing clean up, and had skilled execution for the job. With our house being old the install was much more difficult and time consuming but the plumbers still took their time and came back the next day to finish up. Highly recommend Maplewood Plumbing!
Jennifer Jakubowski
They did a great job wish l could remember the gentleman that came and and fixed our drain. The drain was clogged, he was able to fixed the problem with in 30mins. Was able to get the object out and the water went down so fast. Also they were able to get us an appointment with in a day of calling them. Would call them again if we have any other problems.
Maria Koerner
Courtney tracked and removed a complicated clog in the common condo AC condensation drain. Intense work. Great job! Thanks Maplewood Plumbing.
Chelsea Schaffer
I received same day assistance and professionalism throughout the entire experience. Technicians were friendly and helpful. I will definitely use them in the future!
Charlene Talir
Professional and personable, am pleased with their work and demeanor.
Good crew—John and Reginald.
Elisabeth Davis
Excellent job done on really old bathroom sink. Very professional work and everything left beautifully clean. Would definitely have them again.
Angela Lucas
They are wonderful! David was the one who came to assess my plumbing needs. He was magnificent! We had another well know plumbing service come out for an estimate and l recognized that what they were trying to do was not necessary. It was going to cost me $3600. Called Maplewood Plumbing and I was glad l did. David affirmed my thinking and was able to assist us with our issue. I will save their information in my phone for future issues. Maplewood Plumbing please don't lose David and please don't change!
mama redd
There were several bursts In our pipes. The Plummer worked until he found all the burst pipes and made the repairs..
Brian Lueken
Maplewood Plumbing got me scheduled and repaired 2 days after I called. Other plumbing companies were quoting a 4 week wait period for a appointment. The plumber knew what he needed to do. Repairs were performed fast. I would definitely recommend.
Michael Walker
WOW! This is an amazing company. Everyone I dealt with was professional and knowledgeable. I needed some work done on a shower faucet. The guy was in and out in about an hour, and everything was better than when he left it. When I need a plumber again, I will be calling Maplewood. Thank you!
Pat Moore
Great service and excellent work. Used them for a plumbing leak at kitchen sink and for replacement of kitchen faucet. They were on time, explained everything, showed me photos of the leak and what items needed replacement and completed the work in a professional mamer. I will recommend them not only to my colleagues in Real Estate but to family and friends. 5 stars in my book!
Julie Newman
James arrived on site and promptly repaired a leaky pipe. He is friendly, respectful and honest. We have used Maplewood Plumbing on numerous occasions and highly recommend their technicians and level of service provided is outstanding!
Darla C
Reginald was professional, funny and quick. We have had others out who totally missed what he saw and fixed! In fact he showed us what he found, explained how it would be fixed and how long it would take and let us know the other company was totally wrong. I need a plumber again it will be Maplewood Plumbing and Sewer I call first. You should too.
Rosalyn Luna
Joel, Jessie, and Jenn were all part of my wonderful experience with this company. I was in a tight spot with repairing a leaky kitchen sink before closing and they came through in a big way. I will recommend them to all my clients for their plumbing needs. Not all heroes wear capes!
L E Stephey
David, the plumber dispatched, is skilled, knowledgeable, and a good communicator. Maplewood Plumbing sent David out on very short notice on a Monday morning. We are very happy with their responsiveness and quality. Would use again.
Barbara Lokitz
I was given an appointment time span of 3 hours of when I could expect a repair person the next day. I was also told that he would call 15 minutes before he would arrive. David arrived within the time span and called to say he would be at my place within 15 minutes. He had the equipment and knowledge necessary to show and explain the workings of my sewer system. I learned a lot. One of the problems was access to the drain that was located in the garage under my son's car that would not start. If my son can get it started and out of the garage, David will come back and complete what's necessary to unclog that line the rest of the way. He was able to get to some of it, but could not get to most of it. I really appreciate the option of a return call within 30 days at no additional charge. Maplewood Plumbing has an excellent reputation and competent personnel, and is frequently listed as a referral on Neighborhood, a popular on-line site where neighbors seek positive referrals based on their own experience.
MyFirstName MyLastName
Just like the previous person, the man who replaced my hot water pipes was prompt, pleasant and professional in explaining what he was going to do, and getting it done quietly and quickly. He worked with the quirks of an antique house, and even let me know what issues might come up in the future and the probable priority order of managing them. He left the workspace clean as he found it. The cost was very reasonable. I will be using their services again soon. Highly recommend!
Judy Zahner
Needed a gas clothes dryer installed. The original service men from the delivery company didn’t know how to install it. Called Maplewood Plumbing and they were able to do the job. Robert did a great job (have had him before) and I always feel comfortable that the job was done right. When I told my son it was Robert he stated that Robert is awesome. I agree!
Dana A.
My husband and I are in the process of purchasing a home to use as an investment property. We wanted to check the sewers for roots or breaks, and a family member suggested Maplewood Plumbing, as he has done business with them in the past. We were able to secure an appointment for the next day. Courtney was very professional, on time, and communicated with us well. After he shared his findings re the sewer with us, including a good summary of the various options with prices, I asked for his professional recommendation. After a few questions determining how we plan to use the property, etc., Courtney recommended the basic repair, which was the least expensive option. He explained his rationale, which made total sense to us, and finished the work within the hour. I felt very comfortable discussing the work with Courtney, and feel that he dealt with us honestly and professionally. I like knowing that the people who do work for us are trustworthy. Maplewood Plumbing has earned my complete trust, and I plan to call them for help again the next time that I have plumbing issues.
Halle Dimar
I would highly recommend Maplewood Plumbing! We called them Monday at 11 and they were out at our house by 12:30. Courtney was our technician and he was friendly and very professional. He promptly figured out the issue and didn't try to sell us unneeded services. Their prices are reasonable and their service is top-notch.
Travis Besel
Everyone we worked with at Maplewood Plumbing was amazing, going above and beyond to get our water heater installed. Jenn was very helpful and patient taking my calls, even with our particularly tricky circumstances. Robert and Aaron were also super patient and helpful in giving us an accurate diagnosis. Engiel did an excellent job with the install, taking great care while in our home and then explaining his work when he finished. We found their pricing to be fair compared to other quotes, but honestly I'd use them even if they were a bit more expensive. The great service and quality work is worth it!
Rochelle Skolnick
Maplewood plumbing did a major replumbing of my 80 year old house. The work was excellent, professional, careful and reasonably priced. I have also relied on them for various minor projects over the past several years and they have always been responsive and professional. When you need plumbing services, it’s usually not a good thing, but Maplewood makes it as painless and positive as possible. Very highly recommended.
Susan Kenny
My outdoor faucet was leaking . The repair person was professional , prompt and courteous. He made the repair in the most economical way. I would use this company again.
Joshua Murphy
We've had Maplewood Plumbing fix up a couple questionable plumbing issues with our house. First, they repaired a leaky water main valve, and then fixed an incorrectly installed sewer vent and kitchen sink drain. Every person they've sent to our house has been professional and taken the time to explain the work that needed done. They're more expensive than many private plumbers, but you get what you pay for with these guys, they have delivered nothing but premium level work. Can't recommend them enough.
tim rankin
Robert and his assistant did a great job repairing the kitchen sink faucet. thank you, Tim R.
Carrie Fussner
They were able to come to my house the same day I called. My sink was back in working order within a couple hours. They also let me know of potential issues I may encounter in the future and how to stop that from happening. I would definitely recommend them to my family!
Zenitin
This is the 2nd time, 2nd rep. I have had them replace an old rusted in place faucet with new one I purchased ahead of time. Quick and easy install by them.
Brandon Curry
Not only did Zack take care of the problem quickly the day after I called, but his work was great, AND he's just one of the most professional and friendliest guys. Superstar worker!
John Sutherland
My house had low water flow. Dave came and quickly identified a broken regulator as the cause. He replaced it fast and fixed the problem. I would definitely recommend them.
Ishmael Sistrunk
Unfortunately I found myself in need of a plumber on two separate occasions with just over a month. First, I needed to replace my old, leaky garbage disposal (which was apparently installed wrong and needed to be sawed off). I reached out to a few companies on Angie's list. The first gave me a price and date and then flaked out and I never heard from them again. The second was Maplewood Plumbing. The plumber was on time, gave a fair price and did a great job.
When my kitchen sinks and dish water got backed up with water a month later, I called Maplewood Plumbing back. Again, very prompt and professional service. I knew the clog was behind the wall and the plumber gave me very detailed info and options on what needed to be done. He also gave me some tips on things I could change myself so I wouldn't have to call them back out again so soon for another issue, and tightened a few things that needed tightening at no extra charge.
The service on both calls was A-1! Using a plumber is never "fun" but both of my experiences were extremely positive and professional. And both of the guys who came out seemed like genuinely cool people. I'll definitely continue to use Maplewood Plumbing whenever I have the need.
Katie Warchol
I was extremely impressed with Maplewood Plumbing and everyone I worked with there. Will was so knowledgeable when he came to do my quote. I really appreciated his candor and expertise. Nicole and Nicki in the office were extremely helpful and friendly in getting me scheduled, especially considering the work had to be done as soon as possible. Pat was wonderful in always contacting me when he and his team were on the way to my house and when they were finishing up for the day. I would highly recommend Maplewood Plumbing for any work you need to have done!
Charla Helmers
Maplewood plumbing installed a new sewer system for my home. The plumbing team were considerate, professional, cleaned up the site, and secured the site at the end of each day. What I really appreciate is not only do I not have to worry anymore about the plumbing, they lowered my stress level during the project. They were recommended to me, and I would and have recommended them to others.
Yvonne Vannoy
They installed a new water heater. Very nice and professional. Brought everything up to code. Cleaned up thoroughly.
Kimberly McCormack
Quick service to repair an outdoor spigot that burst in an old brick house. Cost half the price of a Roto Rooter quote, and they were much more professional. Will definitely be using Maplewood Plumbing again!
Kenneth Cebrian
Great service. The plumber Courtney was very friendly and happy to answer all of my questions. A little pricey but you are paying for a good communication, service, and reputation. We had to wait a day which was short enough for our issue but would have preferred same day service. Highly recommended.
Lezlie DeGrand
I had never worked with Maplewood Plumbing before, but when I told them what was happening, they were very accommodating. The day before my scheduled appointment, Missouri Water left a note on my door saying my water would be shut off the day of my appointment, for repairs being made on a main street near my house. When I called Maplewood to let them know, I was immediately rescheduled only 2 days later. On the actual day of repair, Erin called to let me know he was on his way, which I really appreciated. He actually showed up during the exact time frame I had been initially given. When Erin arrived, I showed him photos of the plumbing I had taken when we renovated that bathroom. He immediately figured out the problem that was causing the leak, and made the repair. It was fast and easy, the price was very reasonable, and I had a working bathroom in under an hour. I will definitely use Maplewood Plumbing again.
Yoonjae Nam
I had the pleasure of having Courtney assist me with the issues I had at my house this morning. It was one of the best experiences that I had a customer. Not only was he polite but he was very educational. Not only did he finish the job in an hour but was open to giving me future advices and etc. It's very hard to find an individual that is passionate about what he does and I really felt that from him. Maplewood Plumbing is lucky to have him as an employee. Keep up good work Courtney!
Tiffany Jones
My main valve inside the house to shut water off to the house needed replaced. They were able to come and put in a new valve. Then also put a new valve on for my outside which we were going to replace ourselves until we found out we couldn’t shut the water off with existing valve. They did a great job. I’m very happy with the service.
Susan O'Connor
The service technician was very professional & knowledgeable. He explained the cost & what work he would be doing. He successfully completed the job. We have used their services in the past. The price has gone up but that is to be expected. Would recommend them.
Patrick Arends
Can't say enough about Maplewood Plumbing. Crystal in the office kept me updated throughout day regarding my appt. Joe was able to diagnose my problem immediately and provided a quick and professional repair. These guys are great!
Jessica D
Maplewood was able to promptly set up an appointment for some updates in my-new-to-me old home. James was friendly, informative, and thorough. He put in extra effort to make sure the job was done properly, and I was billed exactly what I was quoted. Very pleased and will definitely use again!
Tracey Rivers
Water was leaking into basement from the toilet and the shower mixing valve had to be replaced.
Work was done quickly and was right now for the repairs needed. The plumber kept me informed on what he was doing and the cost that it would be as he found further things needing to be corrected.
Very pleased!!
Teresa McCain
Was very satisfied with Maplewwod Plumbing $65 service call was waived when they did the work. Very good at communicating with me and showing up on time actually were able to get to me earlier than expected. They communicated well about when they were coming and what they were doing. The work was done for a rental property so I have not seen it yet, however I do have a one year warranty for parts and labor so I feel like they stand behind their work.
Ryan Flora
Great experience. James was super friendly and knowledgeable and did a super job with my half dozen projects I needed fixed in our new house. 10/10 recommend. Little pricier than other vendor quotes but you get what you pay for- quality
LORI W
Neighbors recommended Maplewood Plumbing, and so far they have done an excellent job for me. They are friendly, responsive, professional, and cost appears to be in line with other licensed plumbers. I have several issues going on that we are tackling one by one. They encouraged me to get estimates and are helpful in creating a plan to prioritize my needs. I very much recommend them.
James Clancy
Installed 2 new faucets in our master bath that I had already purchased. The plumber did a great job, courteous and very professional. It took about an hour and a half to do and was very pricey.
Sarah Moore
I had tremendous service from Maplewood Plumbing, from my first encounters by email and phone, to a sooner-than-scheduled appointment and service from Jerry. We’ve had a lot of work done lately in our home, and this provider has been the fastest and friendliest of all. I would recommend them to anyone and will certainly use again for our plumbing needs. This 100 year old home needs specialists for its care, and Maplewood Plumbing delivered!
Brandon Edwards
Dave came, unclogged and drained my water heater and now we have hot water again. He was very professional and explained everything he was doing. They were the only company who would fix our heater and not just replace it. Great experience
Kathy Smith
We initially scheduled Maplewood Plumbing to fix an outside faucet. We were also interested in getting a bid for a sink installation. The team that came out ended up finding a much more serious issue with our sewer, and they were able to get a third person to come out and resolve the problem all in the same afternoon. They were friendly, professional and flexible. We will use Maplewood Plumbing again, and we will refer them to our friends and neighbors!
Brian Gilbert
This is my 3rd time using Maplewood plumbing. Each time they have solved my issue and it seems to stay solved. They were all friendly and completed their work in a timely manner. It's an old home and the drains and pipes haven't seen any love for quite some time, and Maplewood plumbing hasn't tried to oversell me or suggest unnecessary work. This is the only plumber I've ever used, so I don't know how prices compare (but I sure hope I don't need much more plumbing work done).
Claire Berger
In addition to a profession installation he went above and beyond by fixing humidifier outlet and offset the water heater so the controls were less likely to get bumped into. He was real pleasant and personable and left the area spotless - you wouldn't even know the water heater had been replaced. Looking forward to having your company do all of our plumbing repairs.
Vic Havens
Reggie was clear and communicated, as promised. Worked in the intermittant rain and got done quickly. We were delighted Maplewood Plumbing was able to get someone to our house so quickly.
joyce hayashi
The women who answer the calls are always friendly and extremely helpful - she scheduled my appointment but asked if I wanted to be placed on a waiting list in case someone canceled due to my leaking spigot.
Joe the plumber came to the house and explained what he needed to do to make all the repairs. He gave me options and explained everything so I could make an informed decision. He repaired a leak from a broken outside water spigot and repaired a leak in the inside pipe adding a quarter-turn shutoff valve and replaced several feet of copper pipe. He also checked the rear outside spigot and the inside turnoff valve. Joe was professional, efficient and the work was done well.
I will continue to use this company and trust their work. The neighbors know about them and have used them too!
Sharon Shinn
I've had Maplewood Plumbing at my house a couple of times. They seem very professional and honest. Once they told me I did not need an expensive repair another plumber told me I needed. This most recent time, the workman explained what the problems were and how I could avoid them in the future. I'll continue calling them.
Kevin Stross
They did a great job at replacing old outdated piping and shutoff valves. Very professional and efficient. Happy that we chose Maplewood plumbing to do our plumbing work. Would use their services again in the future.
Drew Engel
We found Maplewood Plumbing on Google reviews and called them to schedule installation of a utility sink and a toilet - both in the basement. The installation was a bit more tedious than I expected, but given the age of the house and the placement of the fixtures, that was ok with me. The quote was given to us up front and for a fixed amount, which we signed and returned. Their plumber arrived on time and walked us through everything that would have to be done to meet our expectations. The work was thorough - the piping for the utility sink - from the water source was neat and secure. It has a very pleasant look. The toilet, which required a new valve installation, was done quickly and effectively. We are very happy with this service, and will 100% call them the next time we need help. 5 out of 5 stars, baby!
Vincent Flewellen
Incredibly responsive after another local plumbing company came and tried to up-charge me saying they were unable to unclog the main sewer line. That company was at my place for about 90 minutes and left me with a $260 bill and a sewer line that remained clogged.
Called Maplewood Plumbing on Thursday afternoon and they scheduled a visit for Friday. Courtney came out on time! He was professional and explained what he thought the issue might be. He was able to take of the issue within 45 minutes! There was no need to use a camera, as was advised by the previous plumbing company.
I will be calling Maplewood Plumbing again.
TreeHead99
I recently realized I was going to need a new water heater. I checked BBB, YELP, and another site to find the highest rated companies to talk to. From there, I received about four bids. Maplewood Plumbing had one of the best bids and were the highest rated! They also were going to install the highest rated brand of water heater. I did have to wait an extra couple of days for installation compared to the next best bid, but I thought the better rated brand and higher customer ratings would be worth it. I was right!
Maplewoods team was on time for the installation and went to work immediately. I had had one of their estimators out a couple of weeks before to make sure of an accurate estimate as it would be a tight squeeze getting the new tank into the space and to install a drain pan. This information had not been relayed to the install team. And the supplier did not drop off the drain pan. But they handled it excellently. They called for another employee to assist in lifting the new tank into place! And the employee picked up a drain pan and hose from Home Depot. It took an extra 1/2 hour or so but no grumbling and they took great care to make sure there was no scratches, dents, or dings on the new tank , doorways, steps or flooring! No extra charges either!! Very Professional!! Though I won't have to for many years, I would easily hire them again for any plumbing job I needed!! They deserve the high customer satisfaction ratings!!
Chuck Simpson
We had 3 shut off valves installed in our
renovated restroom in our home.
They were able to complete the task in a
timely manner, and at a competitive price.
Kyle Campeau
Maplewood Plumbing is a fantastic company! Crystal was so helpful in coordinating the work needing done and provided me a list of referrals for additional work needed. The owner spoke to me about my home inspection and gave me honest feedback and good details. I called 4 companies before speaking to Maplewood and found them to be the nicest and most honest.
The gentleman who performed my actual work (sorry, I forgot his name) was extremely thorough and pleasant. He guided me through the process and explained everything he did in full. He was hilarious and I enjoyed the appointment thoroughly. Cheers!
Chris Jackson
Maplewood Plumbing did a great job with our bathroom remodel. They replaced our drainage and venting stack and installed new toilets in both bathrooms and new fixtures in the remodeled bathroom. They were always professional and on time. I will use them in the future and recommend them to others.
Kate Hoops
Really satisfied with the service we received! Aaron took the time to explain exactly what work needed to be done, and educated me (a first time homeowner!) on a few other maintenance things regarding our house’s plumbing. He worked efficiently and was very professional and friendly. The finished work looks great and functions perfectly. Price seemed very fair, too.
The only drawback was that I had to wait almost two weeks from when I called to schedule, until they could fit me in. Presumably this would be much quicker if I had an urgent or emergent issue! I’m not deducting any stars for that, because it really wasn’t a big deal in my particular situation (we just needed a couple of inoperable outdoor faucets made functional).
I wouldn’t hesitate to recommend Maplewood Plumbing to friends or family!
Dallas D
I've never have had better service from a plumber. Amazing work, respectful, honest, friendly, and very efficient. I had a MAJOR clog in my main drain pipe... after a lot of hard work on his part the drain is clog free and runs beautifully!
Debra Chodes
REVISION:
Our toilets were continuously running so Maplewood Plumbing sent Jerry to repair the issue, one toilet Jerry did have to move & repair, it was leaking after they left, so he did come back to repair. I hadn’t noticed for a couple of days but thankfully Jerry came back soon. We had to order new faucets even though ours were relatively new, almost 5 yrs old those he came & installed those also I called and he came back and repaired our dryer vent. Jen is very nice & professional and I feel they try to get repairman out as soon as the6 can. I do recommend this company. Initially when I wrote a previous review I was surprised at prices but I’m feeling they are probably comparable to other companies.
Theresa Chesnut
The experience w Maplewood plumbing was awesome. They were able to get a plumber out quickly to fix a leak under my kitchen sink, I had to be on a conference call during the time he was at my house - and he was able to take care of everything without needing to interrupt my meeting. After he left - I noticed he attached a part of the bottom of the stove that had fallen off. I couldn't be more pleased with Maplewood Plumbing and I highly recommend them!
Ben Saito
I talked to a few plumbing companies about the job I needed done and maplewood plumbing was the only one who did what I wanted. They showed up early, nice and professional as can be, ran a camera in my drain right off the bat while I watched. We saw together what the issue was and they cleaned it out, problem solved.
The key point was they ran the camera down there to figure out what was going on first. Everyone else just wanted to cable out the downspout without looking, charge me hundreds of dollars and I wouldn't even know if it would have fixed the issue, neither would they. Some companies would have charged me just for them getting out a camera as well, maplewood plumbing did not do so. To me it seems that is the way it should be done so they aren't blindly doing something that might not even fix the issue.
I highly recommend maplewood plumbing. If I'm being honest, I thought those guys were so nice that I wanted them to be my new best friends. Unfortunately I had to get back to work so I didn't have time to bust out the whiskey. They were so professional they probably wouldn't have drank with me anyways.
Toni Fuse
I have had much experience with Maplewood Plumbing for over a year now. I have an older home with geriatric plumbing issues. We have established a wonderful working relationship in an effort to gently maintain my home. Egdiel is such a great guy but more than that, he is excellent in his work. Nothing but quality from him!!! Will has the ability to ease my anxiety about my older home and works with me to find a solution... He's the best!!! The office personnel have been a delight to work and laugh with as well as all the people who have solved my "Oh, my God...water is backing up in the basement" issues. I would highly recommend this company and these people and I thank them for helping me find a way...
Darlene DeLoach
Master plumber provided me with several possible solutions to my request. The information provided was honest and thorough to help me make the best economical decision. Ultimately, technician executed my choice perfectly in a timely manner. Both were professional & courteous. I would definitely recommend them. Added to my contact list!
Jack Gregg
Great experience and very helpful. Dave came and he was a pro’s pro. Having him back out to do the final work shortly.
erin shaw
I have had several experiences with Maplewood Plumbing - all positive. Their staff is polite, knowledgeable, and prompt. Each time, they pointed out the shoddy work of a previous plumber and easily and affordably repaired the issues. They are a reliable and talented group. I will only use and recommend them to my clients going forward.
Katherine McLaughlin
My experience with Robert and the repair of our "antique" toilet was great! He was friendly, very knowledgeable and communicated clearly. He even pointed out a few additional issues (but not in a sale-sy way) and clearly had the customers' best interest in mind. The work was done with care, quality, and cleanliness. Overall communication through both email and phone with Nicole at Maplewood Plumbing was easy and pleasant. Thank you so very much for helping us take care of our plumbing issues! I would definitely recommend Maplewood Plumbing to others as well as use them myself in the future.
Toni Fuse
Totally positive experience with Maplewood Plumbing... I had a couple of issues to be taken care of from needing faucets replaced and needing my backing up sewer cleaned out. From my first call where my needs were explained I only had "making my life better" experiences. They were available the day I called, so lucky me!!! I would highly recommend Maplewood Plumbing and I thank them for helping me.
tricia moyer
We were very impressed with Maplewood Plumbing. They were able to fix our standpipe in our 106 year old house in a timely and efficient manner and cleaned up after they were done. They were punctual and super friendly. I would definitely call them again for any plumbing issue.
Will Nicely
I originally left a two star review for the repair of my shower because the initial service call did not go well. However, after I voiced my concerns, Crystal and team quickly corrected all of the issues in a timely manner. I am happy with the end product and will definitely use them again if I have any plumbing needs. Thanks!
Tooz 22
I am very happy with the job done by Joe from Maplewood Plumbing. He arrived on time and correctly diagnosed the planned repair and replacement of my garage hose faucet. He explained the details and pricing of the job which required opening a wall and replacing the piping and faucet. He worked quickly and expertly to complete the job perfectly. Joe is a skilled professional who clearly loves his work. Great service, properly done, and at a reasonable price.
Cynthia Hall
Aaron was very knowledgeable. He assessed the repairs quickly and thoroughly explained every option for each fix. Completely satisfied with the work done and confident in Aaron's work. Professional, detailed and confident is how I would describe my experience with Maplewood Plumbing. Repaired main shut-off, leak, fixtures for old plumbing and more.
Brian Hoeltge
I had a plumbing emergency that needed to be fixed immediately. As anyone who has ever tried to schedule a plumber knows, nothing happens immediately. So as I called plumber after plumber and kept striking out, I called Maplewood Plumbing. Again, here, I struck out. But Maria was very kind and professional. Then, after I had moved on and had just about given up hope of finding an emergency plumber, of her own choosing, Maria called me back to let me know of a cancellation and that her plumber could help me and my emergency out! What professionalism and follow-through! And Maria really showed that she cared about my issue and wanted to resolve it. She should be commended. Aaron then showed up at my residence about an hour later and quickly solved the issue to complete satisfaction. Just a tremendous professional experience! Will definitely use again.
Sue Appelbaum
Maplewood Plumbing is an excellent company. Their service is prompt and professional. James located a leak from an exterior faucet, replaced the faucet and damaged pipe, checked the system, and saved the damaged pipe for the insurance company. I have used this company for other plumbing repairs and have always been satisfied.
Aurelia Lowther
Maplewood Plumbing has great communication and therefore great customer service. They called the minute they ran into traffic and were going to be late for the appointment time and were very courteous and apologetic about it. The plumber was knowledgeable and walked me through the problem before fixing, which I appreciate. He gave me some tips as well and was tidy with the mess that was unavoidable. Should we need to, I'd call them again.
Demetri Fafalios
The company had very quick reply and engagement to get a job set up for a washing machine stand pipe. The worker who came out was easy to talk to, professional and personable. He did a very good job with his work and everything was tidy and clean when he finished. I will definitely be coming back for any other install/repair we need in the future.
Juan Moore
Maplewood Plumbing did an excellent job from the backoffice to the technician in the field! They were able to send someone out in a timely manner based on my issue. David, the technician was extremely knowledgeable and professional and very open and transparent as the work was being completed. David did a wonderful job from the moment he came onsite. I would definitely recommend David and Maplewood Plumbing.
Brendan Haas
Requested a sewer lateral inspection, they were able to set up a quick appointment, arrived on time and provided the inspection results quickly. Can't really ask for anything more.
Lori Kingsbury
they arrived on time with a phone warning, they wer quick clean and friendly. I highly recommend
Heather R
If you are looking for a reliable plumbing company with great employees, I highly recommend Maplewood Plumbing. While it was unfortunate that we had to have our drain pipes and venting fixed for our upstairs bath and laundry, we are so grateful for the professionalism, honesty and friendliness of all employees with whom we interacted. The owner himself, Will Oberkrom, even came out to our house twice before we had even agreed to hire them to talk through the process and let us know what to expect. The guys on site left a clean site everyday and were extremely respectful to disrupt our home as little as possible. Through the entire process, I was assured that all involved cared about our home as if it were their own. Thank you, Maplewood Plumbing!
Robert Sternberg
I've used Maplewood Plumbing three or four times now for a rental property. Work has been done very well, no complaints. However, they have instituted a new billing system which is way over-priced. I was very happy using them , but I'm now looking for a new plumber with more reasonable pricing.
Chad Heidtman
Maplewood Plumbing did an amazing job replacing my leaky outdoor faucet. The original plumber they had scheduled to do the work got held up at another job and they were still able to get someone else out to my house for my scheduled appointment. They were timely and professional. I would use them again and would highly recommend them to others.
Dave Bell
We have used Maplewood Plumbing for several services in the past and they always did an excellent job. So, we contacted them about an issue with a floor drain backing up in our basement. They explained options, related pricing, and scheduled a service call for the next morning.
The technician (Thaddeus) called before he left their office so I would know they were on the way and he arrived right on time. Thaddeus was extremely courteous and went right to work identifying the problem. He was very professional and had a lot of knowledge about how all the piping was inner connected. He took the time to explain what was going on, how to correct the problem, and placed a tarp on the floor to minimize the mess. Thaddeus cleared the appropriate piping and restored drain function.
Once again, I am very pleased with the service received from Maplewood Plumbing and the high quality of their employees. I highly recommend them for any plumbing service.
B F
Maplewood got someone out same day for my backed up floor drain in the laundry room. Thaddeus was friendly, knew what he was doing, finished promptly and left the area clean. That's twice I've been real pleased with Maplewood's service and the price has been reasonable. I plan to continue using them for any plumbing needs I have.
I couldn't post a second review without deleting my previous one apparently, so I should just mention that Maplewood plumbing did a stellar job on another issue in my house about six months ago as well involving a mystery leak. Great service on both occasions.
Denise Cutelli
Totally positive experience with Maplewood Plumbing. We had to replace a broken sewer pipe under the basement floor, along with about 8 feet of the stack. I got 3 or 4 bids, and they had the best price. The process was explained in detail, price was good, workers showed up when they said, job was completely in a timely manner, and clean up was done well. Attention to detail and a job well done. I highly recommend them.
Camille Borgmeyer
I recently finished a bathroom remodel and Maplewood plumbing did the installation of the toilet, vanity, and bathtub for me. They were great. My remodel took way longer than I expected, but whenever I needed them for the next step they were always easy to make an appointment with. They always showed up on time and did a great job with everything they did. I was very pleased with their work and they were super easy to work with. I would totally recommend them for any project involving plumbing.
Derek Hirst
Maplewood Plumbing arrived far faster than we'd expected and right on the time they said they'd come. They did a careful, neat, and effective job at a reasonable price.
Theresa Ziegler
Excellent professional plumbers arrived as scheduled, did agreed upon work, adjusted to the quirks of our condo building, followed COVID precautions and everything is working great. A pleasure to work with everyone from the person scheduling to the plumbers who arrived. It was costly but I don’t think out of line with what it would have cost with any other plumber.
Justin Machnicki
I had a sewage catastrophe in my basement. Maplewood plumbing was able to respond the next day with help. My plumbers name was David, and he was amazing. He walked me through everything he was doing, and helped me learn about my entire system. He gave me a variety of options for moving forward and laid out the pros and cons for each option. He was truly the best, and made everything easy. I cant recommend them enough.
Ashley Asel
Steve with Maplewood Plumbing just left my property, and I’m one ecstatic customer!!! He was thorough, diligent, friendly, respectful, and answered all my questions. He cabled my line several times and restored full flow. A previous company told me that the roots were so heavy they broke two drills trying to push through, that there was a crack in the line, and they couldn’t do anything else to help me except dig up and replace the line (a 5-digit dollar amount). However, Steve with Maplewood Plumbing was able to clear the line completely and saw no indication of any breaks. He showed me the entire line with his camera after he finished with his auger, and it was all clear. He walked me through the camera view of all the different parts and transitions (clay, cast iron, PVC, etc.) so I would understand how my line works. Every time during the camera view that I’d ask, “what’s that?” whether it was a joint, transition, or just a little debris, he would patiently and thoroughly explain it to me. He even took his camera out to the main line to make sure all was okay on the other side of where my clog had been. He went above and beyond. I’m so happy I found Maplewood Plumbing. Please save yourself the headache and stress and just call Maplewood Plumbing!!! Thank you, Steve!!!
Stephen Snyder
Maplewood Plumbing does great work. Their plumbers are very professional. For small jobs, the price seems to be a bit high. For the client, time and materials would be better for small jobs instead of their 'plans'. I definitely trust them for large jobs.
Abby Moore
Amazing from start to finish. The estimate, scheduling and service was easy and top notch. We live in a 100-year old house in the city, and they helped us find the best solution for us without needing to tear out a bunch of old pipes. Really appreciated the professionalism, honest, and support from everyone who was involved. We found our new plumbers for life!
Ginger Kensington
Excellent customer service. Came the next business day after my call even earlier than expected. Our plumber was punctual, professional, and did the job promptly. I personally watched during the entire service and saw him take extreme care to perform a thorough and detailed job. I could not be more satisfied. Would definitely recommend to friends and family.
Bruce O'Neill
Maplewood Plumbing was GREAT!
They were on time, professional, explained everything in non technical terms, and very polite.
Shaylee Pedersen
We were preparing our house to put on the market to sell and the plumber (Jerry) did a good job of fixing and installing a new faucet. There was an accidental incident made by the plumber during the first attempt at fixing the problem but the company was able to fix the problem quickly and without charging any extra and they were very apologetic. The problem I had is that they charge a flat fee per service, which felt overpriced to me. I was able to find the parts they used online and was surprised to find that they cost very little so the grand total of $970.00 to install a faucet felt pretty far fetched. Since they charge a flat fee, there is no available cost breakdown of parts, service, etc. So you are unable to determine where you could have saved some money. If we hadn't been in such a time crunch, I likely would have called around and gotten more quotes as multiple people felt like this price was on the high side. That being said, staff was very nice on the phone and easy to work with. They were flexible and handled the whole process well.
cko
We've have always had excellent service with Maplewood Plumbing. This most recent visit confirmed our confidence in their work, competency and thoughtfulness. We recommend them to our friends and family who are having plumbing problems. Plumbing problems are no fun for anybody, so it's good to know when you finally have to call someone, they are there.
Louis Barrale
They cleared a clogged drain and repaired a leaky drain pipe. They were fast and very professional. They actually answered their phone when I called, the plumber called and said he was on the way and did the job quickly. He cleaned up everything and gave me some good free advice.
Barbara Malin-Johnson
I used Maplewood Plumbing today to fix three different things in my house. They called before coming and were here when they said they would be. The young man who did the repairs was courteous and extremely efficient. It took him no time at all and I was completely satisfied with the work. I would highly recommend them.
Peggy Kinnison
Great job. They replaced my old,old pipes and got it done in one day!
melody bame
We love Maplewood Plumbing! We’ve used them for the past few years for various issues (snaking mainline, toilet leaks) and have always been happy. David is our favorite plumber to work with :) He’s a quick worker, friendly and most importantly he’s super efficient! Their rates are competitive and totally worth it for us, knowing they do a great job every time.
Tee Jay Jeademann
I needed a plumber. Didn't have knowledge or experience to draw from, so I went with location. Called three businesses, prices were all about the same, so I went with the closest one. Well the plumber gods were looking out for me. I called Maplewood Plumbing late on a Saturday afternoon and got an apppointment for Monday morning (was not an emergency situation). David showed up at exactly the appointed time and it was obvious from the start that David knew his plumbing "stuff." Didn't waste time, showed us and told us exactly what he was seeing with his camera. He explained everything so clearly that we knew exactly what needed to be done to fix our problem.
Hopefully we will not have any repeat plumbing problems in the too near future, but if that should happen, we will definitely call Maplewood again, and we will definitely request David.
P Dawson
I had a toilet replaced & a bathroom sink unclogged. I found out each job was to be performed by a different person. The person unclogging the sink was very friendly & answered several questions I had regarding different options to unclogging and possible future cleaning of pipes for my older house. He was very thorough in the explanations, so I could make an informed decision on what to have him do or not to do.
The person replacing the toilet was very good & efficient.
I assumed (like with any other service we have had done at our home of 40 years) the workmen would look at the job and provide a proposal of the cost. This is where the confusion happened. He shows me a list of 4 or 5 options. This was unexpected and very confusing. The descriptions were confusing & vague so you did not really know what the service includes I was asking what all the different sentences meant and difference between the choices. I felt the explanation really did not help very much. I did not feel confidant in my choice. (I have handled many documents in my personal life & in my 32 years working for CPA's, so this should have been a no brainer for me.)
Their descriptions in the contract need to be in laymen's terms. This would help the customer & the installer.
With that said, I called their office the next day & voiced my concerns that I felt I chose too high a service for what I needed done because of not really understanding the choices.
The person I spoke to, was unable to help but said she would have someone call me back the next day. The lady that called back the next day was very friendly and helpful and changed the service that was done to a lower choice and immediately refunded the difference to my credit card. I am very pleased with everyone I dealt with and the service was very good. I will definitely use them for my plumbing needs in the future.
Cat Greenberg
I started using Maplewood Plumbing after they were recommended to me 6 years ago. They've done well by me since the first job. They are locally owned, friendly, honest and skilled, and I highly recommend them.
Nancy Stokesberry
Chris was great. We had a glass trapped in our garbage disposal. He got it out in no time. Maple wood plumbing is my go-to. They have great customer service and great plumbers.
Liz Falkenrath
I have had Maplewood Plumbing do several jobs for me over the past decade and have ALWAYS been pleased. This time I needed some water and gas lines rerouted and a new water heater installed. I didn't realize what an involved job this would be. Scott and Egdiel showed up early that morning and got right to work. It took them the best part of a full work day and in the end everything was perfect. I have recommended their company to many people and don't hesitate to call them when I need help. Each person I've dealt with is pleasant and professional, what a great team!
Andrew Lawless
We had a leaking shower faucet in our house that we’d just recently purchased. Maplewood Plumbing was able to help us next day. They needed to order a replacement part, and through their research, they found out that our faucet was still under warranty. I appreciated their honesty, because we would have had no way of knowing, and they could have easily charged us for the part. Once the part arrived, they were able to get back quickly, and our shower works great! Thanks, Maplewood!!!
Michael Wegner
This place has unbelievable customer service! Nicky/Nikki not sure how you spell it honestly but she was a great receptionist and called me back and fourth about five times to find the best time to work for me/my tenant. Mark (plumber on the job) was also great. I found my new go to company for plumbing.
Jason Ulrich
Fantastic service, was able to come quickly, and ruled out doing certain repairs I thought were needed as unnecessary. Would highly recommend and will use again.
Greg Wieland
This last job was small, and although I tried, I couldn't fix the issue. I took Robert 28 minutes. My previous job with Maplewood P&S was much more involved. They did a great job, were pleasant to work with, and were reasonably priced. From now on, they're my go-to plumbers.
Kristin Keane
Robert showed up to install a faucet. He was prompt, professional and answered all my questions. They were upfront about their pricing and Robert did a great job. I would definitely recommend especially after having a not so good experience with our last plumber.
Janice Pryibil
This was the second time I used Maplewood Plumbing. Once again I received excellent work by Joel. Joel was kind, explained things, safely wore a mask and went beyond the toilet fix to unsticking my garbage disposal! My church has used Maplewood Plumbing with great results on two parsonages.
C Dan
My main sewer line in the basement was backed up and sewage was all over the laundry room floor. I discovered Maplewood Plumbing while scrolling through the posts on the Next Door App. Several people gave them rave reviews.
We've had plumbing problems since October 2020. In December, we had water damage in our basement. We called Roto-Rooter, who did nothing but pretend to flush out the drain and charged us for it. How do you flush a drain with no running water. They stole from us and didn't fix the problem, didn't offer a guarantee and refused to come back when we told them the problem still existed after they left. Don't call them!
Merlo Plumbing came three times, couldn't find the problem and charged us a fee each time. We were told that tree roots had gotten into the sewer line that leads to the house. Once they cut the tree roots, the drains worked for approximately 2 weeks after their first visit; 3 weeks after their 2nd visit and 1 week after their 3rd visit. Finally, they wanted to bust through the basement floor to replace the pipe that they weren't sure had collasped. We told them no thank you.
After 4 attempts with those two companies we decided to call Maplewood Plumbing and we are glad we did. Our Technician was Courtney. He was on time, professional and knowledgeable about our issue. After we described to him what had been going on, he assured us that the problem wasn't in the house, it was outside in the main sewer line. The other plumber's all said the problem was inside the house.
He worked dilligently to flush and clear our sewer line. We don't have any sewage or water coming through our floor drain into our home anymore! Thank you Courtney and Maplewood Plumbing!
Sandra Moore
Very good experience. The plumber was prompt, cordial, professional in all aspect. The faucet is working beautifully. The plumber gave me the option of cleaning up around the old faucet area. Job well done But— pricey!!!
Kurt Taylarski
2 Baths in a Duplex
My stepson owns a duplex in South City that was built in the 1920's, so the plumbing left something to be desired. We received several bids to replace both cast iron drain stacks, re-work all of the supply lines for the two bathrooms, and re-set the fixtures. We chose Maplewood Plumbing as they were one of the least expensive bids. Brad, the estimator, was very helpful in explaining the project and showed us how we could save money by opening up the walls ourselves for the plumbers to come and do their work.
All went according to plan and the project was completed and inspected on time. During the work it was found that some of the fixtures were broken and couldn't be used. They allowed me to bring new pieces in and they were installed for no extra charge. A few days after completion a valve started to leak in the basement. This was not part of the new installation, but an old valve that failed after having been opened and closed a few times. A plumber was on site within 90 minutes after I called and a new valve was installed in less than 30 minutes for no additional charge.
Great to see a company that still stands behind their work and doesn't charge an arm and a leg for it. I'm very glad that we went with Maplewood Plumbing.
Jay DeHeer
Courtney was very professional, took the time to explain what he was doing and the issues he found with my system. He also answered all questions I had and offered solutions for my problems and concerns about my wastewater system. I’m very satisfied with a job well done at what I feel was a reasonable price.
Christopher Topp
Maplewood is a top-notch customer-oriented plumbing service. I've spent significant time on the phone with the owner Will discussing service options and cost-benefit analysis for the various problems in our 60 yr old house. The plumbers who come out to do the work have gone out of their way to explain how they are diagnosing the issues, and I learn more and more about plumbing each time. Especially David, who is awesome. Very courteous, professional, and most importantly, good at plumbing. Highly recommended.
Joe Sheehan
Servicetech had a great attitude, was clear, and didn't try to unnecessarily upcharge us at all. We got what we needed.
Alexander Kaloyeros
This was our second time using Maplewood Plumbing. The first time, the plumber extended a natural gas line for a new dryer and we were very happy with the service. This time, we had a drain issue and decided to call Maplewood again. Thaddeus arrived on time and was very helpful in explaining what he was doing, what he found, and when answering all of my questions. He is a wealth of knowledge and I was very impressed with the service and his level of expertise. We will continue to use Maplewood whenever the need arises and highly recommend them.
Angie S (Huckleberry)
I cannot RAVE enough about how awesome the experience I had with Maplewood Plumbing today. We had water backing up into our basement and didn't want to try and rent a snake ourselves because we know nothing about plumbing. I'm really glad we called Maplewood Plumbing. We had to wait a couple days to get an appointment, they came within the time block they had given me and solved the issue within an hour. The service man was awesome. He was very friendly and professional and explained to me what had happened, where the problem was, and how he was going to fix it. It was very reasonably priced and if we have issues in the future, I will be sure to use their services. THANK YOU!!!
Joe Witthaus
I was experiencing some water backing up from a laundry drain return in the basement. Maplewood Plumbing set up an appointment with me first thing a few days after I called and the plumber was promptly on time (even called ahead). Thadeus quickly and efficiently assessed the issue and took his time cleaning out the drain and piping (sensitive due to it being cast iron). Thadeus was quick, efficient and kept the immediate area clean of gunk and excess water. Great experience and would highly recommend.
tony mason
As a remodeling contractor I have used Maplewood Plumbing for many different projects large and small. I also use them in my own home. I have no hesitation in recommending Maplewood Plumbing, they are the best.
john sullivan
These guys are the best. I’ve had to call them three separate occasions and they have been amazing each time. This last particular scenario was more of an emergency situation and they were immediately out and took care of the problem with no issues. I would highly recommend Maplewood plumbing to anyone looking for a good local plumber. Very easy to work with and everyone we have encountered at their business has been super friendly and knowledgeable
Paul Haupt
I had a great experience with Maplewood Plumbing. I had 2 appointments with them...one to look at the project, and one to complete the project. Both times, they arrived exactly when they were supposed to come. Project was done quickly and efficiently, and I received an email the same day with the invoice and pictures of the completed job. I was also able to pay the invoice within the email, so it was a very easy process altogether.
Joy Cloud
I only use Maplewood Plumbing and have always been pleased with their service.
Nate D (Quon)
Our basement mainline was backing up. Was originally thinking roots in the pipes from trees out by the sidewalk and street. David de Anda (actual licensed plumber) came out the next day, on time and even called ahead. Very professional and friendly. He listened to a few different issues I was having besides the obvious back up. He gave me fantastic advice, didn't oversell or try scare tactics. Then he attacked the main problem however after trying a few rooters and a video determined it was a cracked clay pipe near the sidewalk. BIGGER PROBLEM. David made sure I knew how serious it was and told me exactly what the next steps were. He even gave the report priority and I had it and the video e-mailed to me hours later so I could start the process of getting Maplewood City to make the repairs. I was very impressed by Mr. de Anda. He was easy to talk to and I came away more educated about my house's plumbing and how our system works.
¡Salud Bro!!!
Patricia Sanchez de Andrei
I've hired Maplewood Plumbing multiple times. I'm always impressed with how quick scheduling is and how professional the technicians are. They always explain the problem and process, give me several options to pay and fix, waste no time resolving the problem, and are very thoughtful in trying to keep the work area clean. I also get maintenance advice so I know how to continue care and avoid future problems. Thanks!
T.L Cheng
Aaron was very proficient and extremely professional! We had a leak under our hall shower from a previously poor done remodeling job. He fixed it and got everything up to code. I definitely would recommend Maplewood Plumbing for any plumbing needs!!
Rosalie Riley
We needed a water pressure regulator replaced and decided to call Maplewood Plumbing based on an experience our son had with them several years ago. He was purchasing a home that had all the copper piping in the basement taken by thieves while the house sat in foreclosure. Maplewood Plumbing had the best bid and worked to fit the job into their busy schedule in order for our son to close on the house on the scheduled date. They were very accommodating.
We had a great experience as well with our job. It was scheduled in a timely manner and the plumber performing the work was very professional and personable. We will definitely use Maplewood Plumbing again should the need arise.
Samantha Coughlin
Joel came out to fix my plumbing issues that I had put off far too long! He was prompt, friendly, and told me what the problems were as he went. Although it cost a bit more than I had hoped, everything was fixed, and I am confident in the work. Joel let me know how much each item would be before starting. I have used Maplewood in the past for major work at my home and at my mother's and will continue to in the future (though I hope I don't need to lol).
Rick Stanton
How do I know that these guys are awesome? Because I got to compare them to someone else that was awful. Our family had a leaky faucet when we called a well-known plumbing service. They had to come out multiple times to readdress issues with their last prognosis of total replacement for $1500.
That's when we decided to look around for someone that was highly rated and promoted their knowledge of older homes. I wasn't disappointed. The guy that came (Tim, you are awesome) was professional and prompt, but much more importantly, knew exactly what he was doing. He was able to fix our faucet without any issue and didn't bill us for time to go get a special wrench.
Our faucets look brand new and work like a charm, with a price that was a fraction of what the other guys assessed. Really, what more could you ask for?
Ryan DeVries
Fantastic experience. We rent our home and our shower faucet had a slow leak. Our renters called a plumber and were told they no longer made repair parts for the brand faucet we had so he needed to cut into our wall to replace the whole system at a cost of $700+.
I called Will at Maplewood Plumbing and described the situation over the phone and he was fairly confident he could find replacement parts and offered to call his supplier to check. He was able to find parts and repaired the faucet at less than half the cost. Great company, great owner.
Dave Langley
Plumber was professional and on-time. After discovering high water pressure condition .. contract was increased by $1,200 for installation of 2 step reducing valve system. I am so far pleased with results .. but would likely have shopped this more if I anticipated ~$3,200 tab for 40 gal water heater and 2 reducing valves. Seems a little pricey?
Kaitlin Bomar
I called Maplewood Plumbing to have them inspect for a potential sewer gas leak in my basement. The woman I scheduled with on the phone was very kind, she answered all of my questions and was very upfront with me. They were able to get someone out next business day. The plumber who came, David, was incredibly professional. He got to work right away and was very thorough. He walked me through everything he was doing and answered all of my questions. I would highly recommend this company!
Barbara Nagel
Great service! All staff were courteous, friendly, and knowledgeable. Serviceman came to my house the same day I called. Discussed several options on how to deal with the plumbing issue. Repair was made at a fair price. Will definitely use them again if another plumbing issue arises.
Becca Marshall
David went above and beyond to take care of a couple of immediate concerns, one of which we technically couldn’t get an appointment with that team for another week, but when he saw the issue he immediately inquired about going back and getting the equipment to fix it today. Very grateful, as I was stressing whether we’d be ok until our second appointment. He made sure I knew all my options and felt comfortable with what he did.
Cathy Kelly Conner
Maplewood Plumbing is wonderful. The guys are friendly and professional. We used them on two of our properties. They worked efficiently and were SO clean! THANKS to Maplewood Plumbing! We will definitely continue to use them AND highly recommend.
Mitchell Sommers
Fantastic job. Not only to the service person fix the dishwasher issue we had, he showed me how to fix it in the future. Was actually early for the appointment, was extremely professional in all aspects. This is our new plumbing service.
James Storey
Maplewood plumbing is professional and their plumbers are very friendly and responsive. Their work is done right and neat and they clean up after themselves. I have used them multiple times for different upgrades and issues.
Brian Fiedler
When we bought our new (old- circa 1920's) house, Maplewood Plumbing was recommended to swap out the old plumbing fixtures and replace the water heater. In addition to being very professional and doing an excellent and meticulous job, Wil was great to work with. He was tremendously helpful talking through some of the other issues with being in an older home. He's my go-to for any plumbing issues we have. Super impressed with Maplewood Plumbing.
Ben Capp
I was very impressed with Maplewood Plumbing. I called late in the afternoon and was able to get someone out within 24 hours. Nicole called to confirm and was very friendly. David was friendly, knowledgeable, and efficient. Prices are on the little higher side of other plumbers, but it’s definitely worth it for quality and efficient service.
steven smith
Gerry the plumber arrived on the dot at 8am and was warm and pleasant as he carefully wrote down each job we had for him in the old house we just moved into. He worked on each problem with skill and patience and seemed as pleased as we were when hot water finally flowed from our lavatory, and was genuinely impressed at the significant crusted glob that blocked our shower head. He cleaned up as he worked and the entire process was the best we have had in 40+ years of dealing with all sorts of “plumbers.” We would give him and Maplewood Plumbers 6 stars,
jill o'connell
Maplewood Plumbing replaced a water pressure regulator in my home. The plumber was early, but called ahead to be sure it was okay to come ahead of schedule. He was courteous and efficient, and the water pressure has significantly improved in my home. I will call them the next time I need assistance.
Rosalind Capps
Called because of busted pipe & the lady who made my appointment was great. Joel was on time, professional, & explained the problem & everything he was ding to fix it. Could not be more impressed with the service. It’s a comfort knowing I have a plumber I trust!
Katelyn Weber
Maplewood plumbing was very efficient and very professional! David introduced himself to me, examined the issue, took the time to explain to me what the problem was and how he was fixing it. After fixing the problem he had me test the drain and confirm that it was now working. David even took the time to show me the access point in my front yard since I’m a new homeowner and had no idea what he was talking about. Very satisfied with their service and even more pleased with how they treat their customers!
Cheryl Padding
Having to call a plumber is usually a terrifying experience, but it makes such a huge difference when you trust the company you are dealing with. They move quickly, are professional, courteous and prompt. Their pricing is fair and they are very transparent up front, as to what the cost will be. I would definitely recommend them.
Elzbieta Sklodowska
I was so impressed by the professional, thorough, upfront and prompt handling of my plumbing needs, that I cannot find enough superlatives to evaluate the professionals I dealt with, from the receptionist who first answered my call to the licensed plumber who handled the work. He, in particular, was so knowledgeable about the quirks of my almost 100 year old house, explaining everything as he went on, that I was in awe--having dealt with scores of plumbers in the past, I would give this one 7 stars. He worked efficiently and thoroughly, while indicating to me that some things don't need to be touched, as they are perfectly fine for now. He and the company provided me with a detailed report for future reference. I appreciated all of that. In any event, I intend to use this company for my future needs, they are truly impressive and they established an enduring trust with this first call.
Charles Fanning
David was excellent. He explained everything patiently and clearly. I was a teacher for 45 years so I know whereof I speak. We learned a lot about our system, and the experience was very pleasant and positive. I recommend Maplewood very highly. They will be our plumber from now on.
Bruce Schenk
Looked up plumbers on Angies List & Maplewood Plumbing was closest to our house. This was our first time using Maplewood Plumbing and the girl on the phone stated one of her workers was just finishing a job & could be there in 15 minutes. And Jerry arrived within the 15 minutes. He looked at the problem in the toilet, knew exactly what the problem was so he went to his truck & got a snake. He came back & fixed the toilet within a few seconds. He made me very happy. We will use them again and recommend them to family & friends.
Katrina Priese
Called late morning, and even though it was not an emergency, Robert was there within 90 minutes. He was personable yet businesslike as he explained the hourly rate pricing, then diagnosed and fixed our broken leaky toilet flange, making sure our first floor neighbors were safe from any leaks. I noted the arrival
time and was pleased when he finished in a reasonable amount of time and charged us exactly what I calculated. Cleanup was excellent. As a bonus, I got good advice regarding parts for future issues and for another minor plumbing issue. So glad I found this company by their recommendations on Next Door and Yelp. Will definitely use them again. Thank you Robert!
Lark Wreath
I had a few quotes that were very worst case scenario to fix my broken stack and water lines that weren't up to code. Maplewood stepped in and put me at ease. They were able to replace my stack with minimal damage to my walls as well as correct my leaky 1930s toilet without needing to do a full replace. The work was done professionally and at a fair price. They have a customer in me for life and I would recommend them to anyone.
Michael Mckeon
It was great working with Maplewood Plumbing. Everyone that we came into contact was extremely nice from the bidding process, office staff, and the plumber who came out. We will be using them again
Cecelia Collins
I've used Maplewood Plumbing a few times for different services (hot water heater install, basic plumbing and most recently a sewer cable and camera). They are always professional, show up on time, do a great job and once even charged less than quoted when the job turned out to be not as big as expected which is fair but you just don't expect that to happen. I strongly recommend them.
Scott Gagliardi
Have always used Maplewood Plumbing. Honest and upfront. Does what is needed. Steve came out today and got more than expected. Worked hard to correct the problem. Would not leave. Until he had everything working. You can't go wrong with Maplewood Plumbing. Thanks!!!
Scott Santen
We have been using Maplewood Plumbing for over 20 years. For big projects and small, they have always done outstanding work. More recent projects have included diagnosing/replacing the pressure relief valve to improve water pressure, full repiping of rehabbed home including a hot water loop for a bath with a long piping run. These folks are the best!
Thomas Petty
David at Maplewood plumbing came to our house (in Maplewood) and cleaned out the lateral. He was very efficient and knowledgeable. I would trust his ability to do a job correctly and communicate openly with a customer.
While I don’t think it’s mandatory for cleaning a drain, he is a licensed plumber which left me confident he would be able to tell when a cleaning would not suffice. Thankfully the cleaning was all that was required.
Bonus: I did not feel like I was intruding while hanging out and bugging him while he worked.
Rorey Lane
I have always used Maplewood plumbing for my own home and I encourage my clients use them for all of their plumbing needs. Maplewood Plumbing is thorough with their work and honest and fair in their pricing. Their scheduling staff is always accommodating and polite!
Michael Ackerman
Thadeus did a great job. He worked really hard and gave me some good advice. Maplewood Plumbing also called and told me they could arrive earlier than scheduled, which was really helpful. I intend to hire them again next time I need plumbing work done.
gabriel vuagniaux
Recently we experienced severe sewer blockages that another local sewer company had exacerbated and made worse over years of incomplete cable clean out attempts. Maplewood Plumbing pros (David & Egdiel) came out and did a thorough and complete job at every turn of our complicated situation. Sometimes you get what you pay for and residential plumbing is a fitting place for this statement. We were completely happy with their skilled efforts, great equipment and professionalism and highly recommend their services.
Catherine Lucy
Used Maplewood Plumbing for a camera inspection of our sewer line. David was our technician and he was fabulous. The process took about an hour. David kept us informed every step of the process and let us know what we were looking at on the video screen. The inspection included the line from the yard to the basement drain and stack, as well as the line from our yard to the main/public (?) drain that all the homes drain into. We also received photos and videos of the inspection. Highly recommend Maplewood Plumbing and David for camera inspections.
Lawrence Maxwell
I had MO American Water out to check my high water usage. They closed the main shut off valve into the house to see if the meter still was showing flowing water between the meter and the valve. When they tried to restore water to the house, the gate valve broke in the closed position, i.e. no water to the house. This was "my problem". I had to call around to get a plumber immediately. After a couple of other companies said that they couldn't get to it for a week, I called Maplewood Plumbing. Nicole said she would talk to her crews and see who could squeeze me in. She requested an hour. An hour later she called and said that they rearranged a few jobs and a plumber could be there by 1 PM. Sure enough Robert was on time. He was professional and competent. He had to replace the 17 year old valve in tight quarters but managed to do it very cleanly. He was in and out in 2 hours and I had running water. No hotel for me that night! Additionally, there was no premium for the urgent response; just normal rates. Thanks to Maplewood Plumbing for being so customer-centric and professional.
Paul Cunningham
Showed up on time, got the job done. Their billing rate of $37.50 per 15 min seems expensive to me, but had gas leak so needed Someone to get over there fast. The guy had to go back to his shop to get some supplies, and they billed me for this time, does not seem right to me. Shouldn't a plumber have some black iron piping on the truck? Reasonably satisfied but nothing warranting a super high rating.
Roland Deschain
Maplewood Plumbing was recommended to my by a friend and I am extremely happy with the work done! I bit off more than I could chew with my kitchen faucet replacement, I'm happy that I found Maplewood. My tech, Aaron was professional, efficient, and answered all my questions. Thank you!
Liz Soldwish-Zoole
Wonderful service and response time! Nichole gave us the first available appointment with the promise that if it could be sooner, she'd call back - and she did. Valve replaced by Robert, who even tightened up our faucet with a little leftover time. We will definitely call Maplewood Plumbing back when ready to go on with the non-emergency part of our project!
Caroline Tamm
James was amazing. Did everything quickly and efficiently and did his best to save me money. I highly recommend Maplewood Plumbing and have used them for several years.
Nick Criswell
We have a pretty old house and our pressure was way too high. We needed a pressure regulator valve installed and also a water heater expansion chamber (?) put in due to corrosion on our old one. Our plumber was on time, worked quickly, did a great job, and left the place looking like he wasn't even these. Price seemed fair and the work was great. I would definitely recommend going with this company.
Tom Litton
Our garbage disposal was having issues and eventually stopped working altogether.
When the repair man came to our house, he said it would be ~$250 to try and repair it or ~$750 to replace it with a like model. It was already $70 to just have him come out, so i opted to try and repair it. He did a bit of clean out and hit the reset button (which i didn't know existed before this). It took about 15 min. However, it was still not running well. He gave me a choice of either paying ~$250 for effectively pushing a button, or ~$750 for a replacement. I knew $750 was high for a new disposal, but i opted for it because i didn't want to be out $250 and still have to call someone else to replace the garbage disposal. The whole thing left me the feeling of being extorted out of more and more money.
They didn't separate the cost of the disposal with the cost of the installation, however, i found the same model online for between $250 and $300 dollars, which means the installation was ~$400 dollars. The average installation price for a new disposal according to google is ~$150.
I will say everyone i worked with was very kind and professional, from the people on the phone to the repair man. He even fixed a few minor problems with the pipes.
It seems to be good workmanship, although i am not qualified to determine that. They said it has a 1 year warranty, so i'm hoping they will be good about repairs if needed.
Update:
I just got off the call with them. They were appreciative of the feedback (always a great sign). They agreed to send me a more detailed invoice with the price of the disposal and installation separate. They also agreed to return some of the price (without me prompting or even encouraging them to do so).
Zach Wiersma
I had a leaky pipe coming from my bathtub and I could not figure out how to fix it. I called in the professionals and they fixed it within 30 minutes. Maplewood Plumbing & Sewer was very professional, responsive, and reliable. I will be using their services again if I need a plumber.
Tracy Perotti
Steve and the folks at Maplewood plumbing did an excellent job at being responsive and quick at getting out to unclog our kitchen drain today! Very professional, made it a painless experience and drain was unclogged within the hour! Thanks! And thanks for coming to the door masked and ready in this COVID world!
KimberlyK Buchholz
Keep The Water Running and Save Money Too...Maplewood Plumbing is a dependable, competent and easy-to-work-with company.
Robert determined that the lavatory faucet was all that needed replacing--not the drain hole "round cover," as it still looked almost-like-new & matched the new faucet. After asking my opinion, he proceeded in his work and saved some of the labor cost while focusing on what was important. Thank you for your excellent work!
Trudy Palmer
I was very pleased with the quality of the repair on my shower and with the customer service. Tim was flexible enough to take care of another small problem I hadn't mentioned when making the appointment, and he even made an extra improvement I hadn't thought to request. I was referred to Maplewood Plumbing by a friend--now I'll be referring others to them.
Charlene Reimann
We used Maplewood Plumbing for an issue with our shower. Two plumbers came, diagnosed the problem and promptly fixed it. Showers this AM delivered plenty of hot water and excellent pressure.....thank you Maplewood Plumbing!
Jerome Molleston
This plumber worked quickly and effectively and was friendly and professional. I'm very happy with the work itself. I am removing a star because services were expensive (I paid 371 dollars for replacement of a drain stopper and removal of a small under-sink comfort pump) and when billing different "levels" of service are offered which made me worry about the quality of work if I did the cheapest level (which is what I chose anyway). I feel that the price should be the price without tiered levels of support.
Joan Katz
Maplewood Plumbing has been my plumber for over 5 years. I have never found fault with them, including all the workmen who were extremely knowledgeable. They knew what was the trouble and how to fix it. Recently Thaddeus came for a clogged kitchen sink. He immediately knew the problem and fixed it. He also told me what to do so it doesn’t happen again. I have had many plumbing companies but none compared to Maplewood
Gail Breaugh
With a plumbing leak, we were extremely pleased with the quick response and quality repair that we received on a Monday morning no less! Their employee, Aaron, was able to find the leak, repair the bathtub shower control, find the part and replace it all that very day and we were back to normal and no more dripping or buckets. Thank you for your efficient service and personable employees. Highly recommend!
Glennon 1 Pilot
Maplewood Plumbing and Sewer are the best. Will and his team always show up on time and complete the job the first time. Recently David cabled a kitchen sink drain and was polite, smart, professional and humorous. Fair price for quality work!
MRCABOWABO
Our hot water heater went out and I called Maplewood Plumbing. They were busy and placed me on their schedule for two days later but said if someone became available they would call me immediately. Later in the day they DID call and Aaron showed up to assess the repair. My heater was only 6 years old and it was difficult to find parts for. They and I both called the manufacturer REEM and was told a procedure needed to be taken in order to get a part cause they only send one at a time which is ridiculous. Again Aaron showed up and found the most possible part that was needed. It ended up arriving the next day and they fit me in again immediately surprisingly knowing I have a disabled wife and needed it repaired as soon as possible. Aaron then arrived and installed the new part. IT WORKED! So happy and the cost was very reasonable. The three total visits were a total of 260.00. THANKS for the quality service......SD
Ryan Faller
I recently reached out to Maplewood Plumbing when I found out I was having trouble getting hot water in my shower. Jen was awesome in getting the appointment booked, and Aaron was in and out of my house and fixed my issue in no time! He was very professional and courteous, and I cannot emphasize enough how seamless the process was from start to finish. I definitely recommend Maplewood Plumbing!
Patricia Kelly
My sister had a very positive experience with Maplewood recently, so when our previous plumber was not available for several weeks for non-emergency service, I called Maplewood. They were able to come right away to take care of our non emergency but highly annoying kitchen faucet. Quick, neat and very professional. I would highly recommend Maplewood Plumbing!
Nicole Grams
EDIT: After I posted my review below, a manager (Crystal) reached out by both phone and email to have a discussion and make things right. I was unavailable, but she told my husband that we were correct in being overcharged on the two services, and mistakes can happen when two different staff complete the work. My husband said she was extremely nice and apologetic, the refund is already processed, and this ALL occurred within 5 hours of me leaving the original review, so I am fully impressed and stand-by my update to 5 stars. Maplewood Plumbing is the real deal and I'll use their services again.
Original Review:
We had a leaky toilet so we called Maplewood Plumbing to take a look. Shortly after arriving, the plumber said we needed a new fill valve and said it would be $225. That seemed steep, but I'm happy to pay a premium for quality work, which I assumed I was getting given this company's sterling reviews.
In the following days, we noticed the toilet running in short bursts every hour or so. A quick internet search pointed us to the flapper. We tried cleaning it, but that didn't help. We had Maplewood come back out and this time we were told that we not only needed to replace the flapper but also the shut-off valve and that it would cost an additional $230. Given that a typical fill valve costs about $20, we had already paid them $200 for 30 mins of labor, so we were hoping this time around we'd only have to pay for the new parts. I asked what it would have cost to replace the fill-valve, flapper, and shut-off valve ask at once, he explained their flat rate pricing to me. Apparently shutoff valve is priced separately from the fill valve and flapper. The extra $230 was to replace the shut-off valve and he was replacing the flapper for free.
I certainly appreciate the inclusion of the flapper and I'm happy that the toilet is fixed. However, had we known from the start that we were going to be spending $450 dollars on these repairs, we most definitely would have explored other options. Unfortunately by the time we were made aware of the second $230, we were already so far in the hole with this company that it would have been just as expensive to go somewhere else to fix the remaining issues. The next time we have plumbing issues, we'll be looking somewhere else.
Gala Briela
Technician Robert , was very professional, knowledgeable and problem solving mind, which is priceless! He fixed a fireplace broken gas valve in my apartment building. Service was done in a timely manner. I felt that Maplewood Plumbing worked with me to find a quick and effective solution to my problem. I will do business with them again any time! 5 stars!
Mary Dee
No issue with the work. It was done quickly and no longer leaks. We had a problem with the pricing as mentioned by an earlier poster. They do not give you a breakdown of per hour costs; instead they present you with a dizzying array of possible prices for the same job which seem like a bait and switch routine or, at best, a fear inducing suggestion that the least expensive option may not be the best choice. The work was done in less than 1/2 hour and the rate per hour for what they charged came out to over $550 an hour*! It only has a 30 day guarantee because anything longer than that would have cost more. Hope the parts last! *(There were a few parts needed, but I factored their cost in to come up with the hourly rate)
Chris Stone
Will came to give us a fair estimate, and also discuss the scope of work needed, as well as estimated. The plumber who arrived also gave us tremendous information to consider moving forward, and then performed high quality (and very time-consuming) work.
There was an additional charge beyond the estimate, but this was anticipated due to issues that could not be determined through the plain-sight assessment when generating the estimate.
We will be returning when tackling future projects.
Frances Gould
I am so impressed with Maplewood Plumbing & Sewer. An online request for service was promptly answered by an email and phone call. The next day the technicians did an extensive smoke test to determine if there were any leaks causing sewer gas odor. They were knowledgeable and competent and thorough. I shall use them again for other plumbing issues.
J Clay
I needed a simple job done, called the professionals and Maplewood Plumbing & Sewer came to the rescue. Aaron came, I told him what I wanted done was given a price and I said let's do it. He was done, cleaned up and out with in 3 hours are less. Very Pleased!!! If needed again that's who I'll call. Thanks Aaron and MP&S.
Debbie
I have had the pleasure of doing business with Maplewood plumbing in the past and just yesterday. I highly recommend them for any work that needs to be done. From the start with placing the phone call and speaking with the girl who answers the phone who is very knowledgeable and experienced in what she does. (To me That's where it starts, with working with a good company). They are friendly and remembers who I am when I call. Then trying to help me identify what needs to be done. I have had the pleasure with meeting David and Zach who have came out to do the work performed. They worked hard to find and fix the past and present problems I have had. They also made the experience smooth and treated me with respect. They turned a stressful situation into a pleasurable one. I have and will continue to refer Maplewood plumbing for any work that needs to be done.
Emma Snyder
I called about a drain backing up in our basement (roots needed to be cleared from the lines). Maplewood Plumbing sent David out within 20 minutes of my call and had the issue fixed in an hour. Rates after an hour are somewhat high in my opinion but luckily David hustled to get us taken care of quickly. Overall, great service. Thank you!
Janet Maurer
I called in the morning and Steven arrived right at the beginning of the expected range of time provided. He had the problem resolved very quickly and explained everything. This was a referral from another client of theirs. So thankful that they came as quickly as they did.
Shannon Scott
Maplewood plumbing has done a lot of work on our lemon of a house since we bought it 3 years ago. I was really excited to find a company I could trust for all our plumbing needs. They did recently change the pricing model, and I think they still need to work out some kinks with it. Our yearly sewer cleaning to get rid of roots from the tree in our front yard rose from $165 to $270 with the new model (With a $20 coupon) for a job that only took 30 minutes. After mentioning the drastic increase, the company was able to refund me $100. They also agreed to keep the price at $165 each year since we do it routinely. So I appreciate the accommodation on that. The only downside is that in the future, if we need different type of work done, I may need to call around for quotes instead of sticking with whatever Maplewood plumbing charging since this one service seemed to go up so much in price.
Google User
I hired Maplewood Plumbing to scope the main sewer line of a 100 year-old house in Clayton to understand the condition of the pipes and, if repairs were needed, to provide an estimate on work. David came on time to scope and record the video, but more than that, he offered to show and explain everything he saw to me on the spot. He was knowledgeable and very thorough. Upon completion, he provided a flash drive with his findings/video on the spot. What's more, the company provides an email with electronic link to the same video to gove to other plumbers for additional estimates. Will, the owner, followed up the next day and we discussed options and costs. I found both men professional and very skilled, but more than that, honest and trustworthy. I look forward to working with this company and feel no need to approach other plumbers. (I've renovated three properties over the years and have developed a nose for skilled tradesmen and craftsmen. I've found my go-to plumbers.)
Lori Naeger
We went through two other plumbers before we came to Maplewood Plumbing. We received excellent, attentive, knowledgeable service. Our issue was solved the same day after Maplewood plumbers took the time to research all the possible outcomes. Others quoted as taking longer and more $.
Maggie Massey
The plumber worked about about 2 hours running the router all the way to the street . Was conscientious enough not to work the router until he reaching the line going out of the house. This help prevent damage to old iron pipes. He told me the price choices in the beginning after he arrived. They ranged from basic $423 to the deluxe which was beyond what I needed. I have had the drain routed out before and it generally cost me around $200. I found $423 to be beyond what the normal routing companies charge. I gave them 3 stars because of the high charge
Karlyn Cameron
We were getting our house ready to sell when we discovered a leak from our toilet. The phone staff informed me of an available appointment a week out, but then said she would contact me if there were any cancellations. She did, and we got an appointment for the very same day. The plumber was very professional, conscientious, and quick. We couldn't have asked for a better experience!
Jacki Langum
We just used Maplewood Plumbing for our third plumbing job since purchasing our home and I cannot rave enough about the work and service they provided to us. With each job, they thoroughly explained the repairs needed and talked through the pros and cons of our options. Our older home provided the usual yet unpredictable challenges that come with some outdated plumbing. Maplewood Plumbing knew what to do, made sure we did not do any unnecessary repairs, and they were honest with us when a replacement would be cheaper than a repair. They are responsive, quick to answer the phone or return calls, and have a reasonable turnaround time for scheduling appointments. It's hard to know which way to go when hiring someone for the first time, especially with all of the options out there. Make Maplewood Plumbing your first call. You won't be disappointed.
Lax Rayala
We used Maplewood Plumbing twice in last one year. Both times, we were extremely happy with technician that did the work. They were professional, courteous and helpul in answering any questions. The only thing was that they were little more expensive than we expected.
Dea Hoover
We were referred to them by our friend and contractor Mark Curran. He was unable to help us due to being in the middle of a project. I was able to schedule them the next day for not only the hole in our pipe, but also to install shower heads and repair the issues of pressure. the office staff immediately answered the phone every time I called. I was not placed on hold more put through the motions of pressing multiple buttons to speak to a person. It made me feel confident about the service call when the arranging of it went so smoothly. In addition to being exactly on time, neat in appearance, nice, and courteous, he also shared with my husband we needed to decalcify our tankless hot water heater as an annual maintenance. After he left, you could not tell he had been here except for everything was working. It was refreshing to not have to clean up after having work performed.We will definitely call them again.
Richard Moran
Over the years I've worked frequently with Maplewood Plumbing, and I've never been disappointed with the quality of the work or the responsiveness of the management and the workers. A couple of years ago, David came to my house to clear one downspout and to scope out the sewer line out to the alley. David insisted that I see the whole video even though there were no problems to be seen. I was very happy with the result.
Yesterday, Egdiel replaced the sanitary stack. It was a job that required him to cut out the plaster from a part of the dining room wall. He did this with a minimum of destruction, and without leaving any mess. The plumbing job itself require a delicate operation that included opening a long sealed hatch to my ceiling and crawling through the attic to install a brace that would support the weight of the upper reaches of the cast iron before cutting out the cast iron pipe on the first floor. It was a very hot day and an even hotter job in that attic, but Egdiel did it without complaint and even though it was not an operation that his boss had anticipated. In the end, he replaced the stack, checked it for a good seal and cleaned up thoroughly. He was also a very polite and friendly fellow. Bravo.
Paula Kelsey
I would give Maplewood Plumbing & Sewer 10 stars if I could. Jerry was courteous, efficient, and very knowledgeable. He replaced the plumbing in my shower; had everything in the truck, and my shower works better than it ever has. I would highly recommend Maplewood Plumbing. Excellent work.
Chelsea Fannon
I have nothing but positive things to say about Maplewood Plumbing! We were having a sewer backup problem in our basement and it had happened before. The last time it happened, we called Roto Rooter and they fixed it no problem so we called them again when this happened. The guy they sent out was rude and didn’t tell us what he was doing before he did it so he wanted to charge us $300 for basically doing nothing and told us we’d need to have someone else come out for an additional $400. Of course we said no that’s ridiculous. We asked to speak to his manager and he refused. Long story short, Roto Rooter really ripped us off and left us in the same position as we started. After they left I decided to give Maplewood Plumbing a call and I’m really glad I did. I explained everything that had just happened to Nicole and she was so understanding and genuinely felt bad for what we had just gone through. We scheduled an appointment to have them come out the next day. David and Thaddeus came out on time and got straight to work. I was so impressed with David’s professionalism and patience. He walked me through everything they were doing and made sure I understood exactly what was happening. He showed me on camera the root of the problem and told me what had probably happened and why would need to happen. They even went so far as to record a video on a flash drive for me to show to any contractor that would need to come do repairs as well as marked where the problem spots were. They truly went above and beyond. They were kind and courteous and knew exactly what they were doing. Their prices are extremely reasonable and they do not nickel and dime you like a lot of businesses like to do. I highly recommend using Maplewood Plumbing for any and all of your plumbing needs. In fact we have an appointment scheduled for them to come back out to give us an estimate on upgrading our plumbing. Give them a call, you won’t be disappointed!
Neil Williamson
Very happy with the last plumber and the third visit. However, it took Maplewood Plumbing 3 visits to get a garbage disposal installed. At least we believe this will be the last visit. The second visit only corrected the issue temporarily. The third visit, we learned that the original installation was wrong. Fortunately, we had other services needed. Would have expected some type of compensation for the frustration but unfortunately not. - UPDATE - Received a call from the owner of Maplewood plumbing to explain how this happened. He also offered compensation for the frustration. Will definitely use them again.
Cynthia Hall
Plumbers were very polite, respectful and worked together in a timely fashion. Very detailed and professional, drop clothes were used to protect carpet n flooring, all trash hauled away and permit taped to front window. Office staff took care of city inspector appointment for me. Plumbers kept me in the loop about the job (shutting off water, putting water back on, getting access to pipes (dusty, window open leave door closed), when and how long they would be gone for lunch, cleaning up). Very satisfied with every aspect of the job. Stack pipe replaced. Easy to get appointment when I wanted.
Andrew Erickson
They were excellent! My wife called that morning when the water heater failed, and they were out here in 20 minutes. They repaired the heater in about one hour. (replacing one part) We had hot water again by the time I needed to shower. Awesome!!!
C dM
They were able to send someone the same day. Very nice telephone communications. polite. Problem fixed in 2 hours. Work area was cleaned up, free of debris. Plumber kept mask on the whole time. 1 year warranty.
carol ziel
Maplewood plumbing was terrific! There were several challenges in installing my hot water heater .
They hung in and made all of the changes that needed to happen for my unit to function properly. They were professional, prompt, and communicated well. They also replaced a rusted gas pipe with the same great results. It was clear that my job was not just one more impersonal job, but work that they were commited to complete with integrity.
KATY
Exceedingly happy with our experience with Maplewood Plumbing twice now, first they installed all new plumbing for a laundry room, second they removed and replaced a 100 year old drainage pipe from our bathroom that was leaking into our basement. Professional and friendly service from plumber Aaron and master plumber Will. Always very patient and helpful service from office staff, as well. Will be calling on them for our next plumbing update or repair.
D Ryberg
Replaced galvanized pipes that had become clogged. Professional, courteous and friendly employees. Completed work on time. I recommend Maplewood Plumbing.
Diane R.
Cedric Hardin
Thanks to Maplewood Plumbing for addressing my bathroom faucet leaks. The technician was polite, prompt and cleaned up the mess! It has been difficult to find a reasonable plumbing company. But I have scheduled additional repairs with Maplewood plumbing because of the attention to details and customer service. Great job!!
alan d. Rowlson
Could not ask for a better plumbing experience. It was easy to set up an appointment. Then when an earlier time became available, I was offered it and I accepted. The worker was prompt, worked quickly and was polite and good natured. Thank you Maplewood Plumbing.
Niel DeVasto
The plumber kept me apprised of his arrival time. He did fast, efficient work, and returned to their shop to pick up a needed part to complete project. I have used Maplewood Plumbing before and have been happy with their work.
Meredith Boggess
We were impressed by the professionalism Maplewood Plumbing showed us from scheduling the work to performing the work! Very cordial staff and the job was done right. Our favorite part of the work was how clean our house was after they completed the job! We will be using them for all our plumbing needs!
Lia Elise
I called several plumbers. Maplewood Plumbing responded quickly. They were even able to come over to fix my plumbing issues earlier than projected. Stephen was great.
debra belton
Great job, professional service at a reasonable price. He installed my back flow valve for my in ground sprinkler system.
Joe Z
Great work ... just don't like the way they come in and like the plumbers are on commission and try and get the most out of you. They should be rate per hour but don't appear to be. Service is great ... you just pay way too much these days ... common $300 bucks per hour .......
Richard Gerber
Zac explained what the video inspection would do, and he explained what he found afterward. very impressed with his work
David Mancuso
All the Plumbers and the Apprentice who worked on our project were extremely knowledgeable, professional, and considerate. They did all the repair work excellently and efficiently and cleaned up when they were done. We will certainly call them again when we need plumbing services.
Dana Regenbogen
I have used Maplewood Plumbing twice in the past couple of months and have had a great experience each time. They arrived on time, thoroughly explained the costs, and did excellent work. I would definitely use them for any future plumbing work.
Maury Giauque
Great experience. I had to schedule several days out and got a call about an hour later saying they had finished a job early and could come out right away. Turns out I really needed them right away! The plumber was friendly and courteous and really did a great job. I will definitely call again in the future!
Troy Jones
These guys are great starting with the ladies in the office, then David who did the initial evaluation, then Will who did the estimate, then the really labor intensive work done by Dom and Pat with Rob, as well as Brad stepping in to help with the new installation and the rest of the crew. I asked lots of questions from the beginning and reviewed the work throughout the various steps, and they always explained well to my satisfaction. For the amount of work that was done and seeing first hand the labor and experience involved, I feel I was given a fair price. I would highly recommend Maplewood Plumbing to anyone and have already done so several times. I already plan on having them return for some future planned work. These guys are a class act!
Meg O'Hagan
Maplewood Plumbing was fantastic to work with! From the scheduler who could not have been more friendly and polite to Thaddeus, my new favorite plumber, who went above and beyond for me!! I highly recommend them!
DIANA VOELKER
We made an appointment for service for the next available time. We were also put on stand-by for an earlier one. The next day we were called with an opening in the next hour. Brad came over and did the needed work. He was friendly and professional. All our plumbing needs were taken care of and the work area was well cleaned. We were very satisfied with the work. We have used Maplewood in the past and will certainly call them for any future needs.
Grace Collins
Received the referral from a neighbor. Truly grateful now having received service from Maplewood Plumbing. Arrival time promised to me was kept & follow up was available 4 me in contacting their very knowlegeable technician, Tim who allowed me in feeling safe with his expertise.
Lewis Chase
Excellent service. Pleasant. Neat. Good explanation of the problem. Very knowledgeable. Fixed the problem. Cleaned up carefully. Only issue was pricing. Seemed quite high although other "big" companies probably charge more. I would use them again.
Shirley McTigue
When I called, I was fortunate there had been a cancellation. Joel called me that morning while on his way, arrived within the scheduled time and completed the work timely. Very courteous and took the time to explain things as he went along. Highly recommend.
Kate Fuller
This is my second time hiring Maplewood Plumbing and I highly recommend them. Thad, Will, and Robert are excellent. David fixed a different issue before and was also great and is the reason I am a return customer. They were prompt, professional, courteous, and all explained things in ways I could understand and answered all of my questions. Thad took the time to listen to me when no one else would and thoroughly investigate my concerns - finally uncovering the root of the issue. Robert resolved the issue which included fixing a major problem cause by a different plumbing company. Will even hugged me when I was upset due to all the damage and my destroyed possessions, and assured me everything would be taken care of and they would get to the bottom of it and fix it - and they did! I’m a customer for life.
Jonathan Ernst
This company offers a great service. Their plumbers are professional and very helpful. My water heater is getting older and it isn't as strong anymore. Maplewood Plumbing and Sewer's plumber helped me make a short term fix to the heater to save me a few months with it. He didn't try to sell me something I didn't need at this moment. When I water heater does go out for good, I am calling Maplewood Plumbing and Sewer and I trust that they will get the job done right and for a reasonable price.
GARY HERBERTS
I have used Maplewood Plumbing when I owned a single family home and now again as a condo owner. They are courteous, professional and do excellent work. I will always use them for my plumbing needs. I have referred them to others in the past and will continue to do so in the future.
Joe M
Maplewood responded quickly to our leaking bathtub drain issue. They made arrangements to be at the house and get the work done. They ended up having to replace the drain and overflow piping for the bathtub, and were able to do so in relatively cramped quarters. I would recommend them.
Robert Garthe
Our house is over 140 years old with plumbing that has been patched over the years. We contacted maplewood Plumbing and they responded the same day. The plumber was able to show me why my plumbing was failing and the options available to correct it. Maplewood Plumbing had all the expertise and inventory to tackle any issue I was facing right on their truck. It feels good to know there is an honest and reputable local business that I can trust and count on when we need them. I won't be calling anyone else for my plumbing needs!
Colby Lee
Thaddeus was very nice and helpful. We were told by the buyers inspector that we had roots in the sewer line. Thaddeus ran a camera through the sewer line and said it was just buildup and nothing to worry about. He could have told us differently and cabled the line but he was very honest and said we didn’t need it saving us 130 dollars. We will use Maplewood plumbing and sewer for all of our other future plumbing needs.
Michele Gabris
I highly recommend Maplewood Plumbing. They were able to install my dishwasher the same day I called. Tim arrived on time, was professional and cleaned up after his work was finished. Thank you!
Dan Hartzke
Had 4 other plumbing companies come troubleshoot a leak and Maplewood was the only one to determine cause of the leak (they were also the most friendly and personable!) Will be using Maplewood for my plumbing needs in the future!
Michael ...
We had a few issues that I really thought would be a problem. A Master Plumber came out and fixed everything quickly and painless. This is at least our second experience with Maplewood Plumbing and we will certainly use them for our next plumbing needs.
Jan Vieth
Maplewood Plumbing replaced a kitchen sink cartridge and installed a new toilet shut-off for us. Additionally, the plumber gave us insight and advice on a few possible plumbing jobs that we're considering for the future. Maplewood Plumbing has taken care of us about four times in the past 8 years, and we have never been disappointed.
Bernard Perez
Great experience! I've had plumbers from Maplewood come to my house twice. The first time, I had issues with my main stack, kitchen sink, and bathroom sink. They were quick, friendly, on time, the price was reasonable, and most of all, my problems were fixed properly. The second time, a county inspector said I needed to trap/vent my basement sink. Once again, a friendly Maplewood plumber came to my house, on time, looked at my sink and drains then determined the issue was not a problem. He gave me the information I need for the inspector during the reinspection and charged me nothing... Nothing! Thank you Maplewood!
Carrie Chambliss
Maplewood Plumbing is fast, professional and experienced. I have used them a several times for different services and they are very conscientious of time and always do a quick and complete job. I never have to worry about the problem again, which i really appreciate!
Jeannie Spurgeon
Living in a 70+ year old house, I have learned a licensed plumber is a must! Maplewood Plumbing has come to the rescue several times. All of the young men are courteous, kind, do a great job of explaining what is going on, and are excellent at what they do. Hopefully I won't have to see them anytime soon, but I highly recommend.
Haley Hunter
Will was knowledgeable, helpful, and so congenial. He answered all of our questions - even ones not related to the reason for his visit. He did not try to sell us services we didn't need and even offered to teach us how to do basic maintenance jobs on our own. We're excited to have found such a great plumber! Thank you, Will!
Tammy Davis
Could not be happier with my experience with Maplewood Plumbing!
Brad's work was professional, quickly diagnosing the problem and he cleaned up after he was finished with the job. We are using Maplewood again to fix a plumbing problem at my son's home.
Kouros Mohit
We have not been lucky with plumbers since we moved to St. Louis until now. We had a new disposer and plumbing installed by a so-called licensed Plummer and it leaked. But the folks at Maplewood plumbing got it fixed. I found them to be professional, friendly and to provide good recommendation about our old water heater and other plumbing questions. I highly recommend them. Thank you for providing such a good service.
sue oconnor
We were first time customers and were very pleased with the work. The plumber was delayed due to an emergency and they credited me $20 for the inconvenience. Very thoughtful on their part. The plumber knew what the problem was and stayed until it was fixed. Price was reasonable. Will use them again.
Dave Zink
We had a hot water heater replaced. Brad was a great help in determining the right size water heater. He also made sure the gas supply lines in the house could handle the BTU rating of the heater. The installers (Jerry and his apprentice) did a first class job. Their workmanship is very professional looking. The new water heater works great. I highly recommend this company for plumbing needs.
Ri Brett
Maplewood Plumbing & Sewer has done a great job for us! We are a nonprofit with a really old building. They have been so great helping us with our many plumbing issues at a price that we can afford. They even donated a new water fountain to our organization. We are so grateful to have found such a charitable, honest company that does quality work. They will be our go-to plumbers for life!
Patty Pieper
I call Maplewood Plumbing whenever I need a plumber. Professional and cusrmer service is important to them as it is to me. Robert has been to our house now a few times and always, ALWAYS does a great job!
Cameron Murray
Maplewood is our go to emergency plumber. They are always responsive, send a professional out promptly, they are respectful and arrive on time as promised.
Odean Serrano
The office staff Nicki and her team are like no other. So responsive and friendly. We moved from Brentwood to S County and we’re concerned we would not be able to use their services, but were pleasantly surprised they cover our new location!
Richard & Michelle Humphreys
The plumber seemed as if he didn't want to do some of the work I wanted at that time. However he did offer to come back and not charge me a service call. Also he called me to let me know he was going to arrive late which I really appreciated.The next day I had someone from the same company come and give me a bid. It was ridiculously high.
Kelsey Kaleta
Everyone at Maplewood Plumbing & Sewer took the very best care of us and our business. I highly recommend them for your needs!
BS
Tim arrived on time and was very professional and friendly. We had already installed a new kitchen faucet, but had a lead under sink. and discovered cast iron pipe coming from wall had rusted and we also had leak between wall of kitchen and laundry room. Tim repaired leak under sink in a timely manner and cost was comparable to other companies. Master plumber coming to give estimate as leak is between walls. I would to recommend others.
lin s
This was my second experience in using Maplewood Plumbing. The plumbers work conscientious to their pricing timeframe,...doing an excellent job in a timely manner, plus leaving the area neat and clean. They are knowledgeable, good at giving helpful information and advice. The company employees are very customer conscious, and, very much, focus on the customer's immediate needs when scheduling. I do appreciate their work ethic, customer focus, and their conscientiousness. Encompassing all around "integrity",....that's hard to find these days. Thank you Maplewood Plumbing!
Rob Collier
Maplewood has been our go to plumbers for many years. We occasionally shop with others to ensure that their pricing remains reasonable and they do. They do a very nice job and are ontime and courteous. They should be one of your three bids.
Joseph Graham
Tim was very professional, on time, and very helpful. He gave me some feedback on how to prevent my pipe from bursting in the future. I would recommend Maplewood Plumbing to anyone, and I will be using them in the future if I have any plumbing issues in my home.
Madge Treeger
I am not sure of the quality yet, but the person who came was grumpy and unprofessional; they do not give an itemized bill which has never been true of any other work I have had done and the price was much more than I have ever had.
I am adding this to my review a day later. I received a call and they were extremely responsive to my concerns. I was very impressed with their willingness to respond and accommodate. This was a difficult job and it is during the pandemic, so there are some variables that make this not a typical call.
Jen Krum
I have hired Maplewood Plumbing for many projects over the years. Will's (owner) integrity and plumbing knowledge is why I have recommended Maplewood to many friends and family. The Maplewood team is educated, prepared, and respectful. If you need a reliable, trustworthy "go to" plumber for a project or for the "aaarrgghhhh, looks like I need to call a plumber..." moments, call them.
Stephanie Harvey
I love this plumbing company. We have an old home (almost 100 years old) and decided to update the three bathrooms. We bought high end one-piece Toto toilets for each bathroom as was told by several other companies that they would not be able to install them. Frustrated, we searched for top rated plumbing companies and found this one. Robert has installed two of the three toilets so far and his work is exceptional. He is prompt, detailed, cleans up his work area and takes the time to explain what he is doing and any options we have. During the 2nd install, we needed to stick to a certain dollar amount and he was nice enough to update me regarding what I owed along the way. The most important part to me is that this company respects older homes and knows how to work with the challenges. It’s stressful enough to need plumbing work and even more so with older homes with old pipes and plaster walls. So far this is the only plumbing company we call for service and we are expecting to be long time customers. Not sure who the owner is but they are running a great business. Thank you Robert!!!
Sandra Thurmond
I was very pleased with the service I received from Maplewood Plumbing. Aaron showed up called and showed up earlier that expected, did an extremely efficient job and the cost was very reasonable. Will always use them if I have plumbing issues in the future.
THOMAS CASEY
Courteous, prompt, knowledgeable, expensive (but what's not? I paid $14 for a hamburger yesterday)
Linda Pearson
We have used Maplewood Plumbing on several occasions, and they always do an excellent job. On a few occasions, we needed them on an emergency basis, and they always showed up as soon as they had someone available. I highly recommend them.
Ralf Lucas
Our experience has been that your service reps are very professional, courteous and punctual. We trust that the quality of their work is unquestionable, and we probably only call Maplewood Plumbing for any issues in the future.
Michele Hornish
Fantastic! Excellent response, great service, and Dave was informative and helpful. At every step of the way he explained what he was doing and showed me what he was seeing - certainly above and beyond what we've seen with other plumbers who consider a job "good enough" and leave. It's clear to me that he was not going to be satisfied until it was done *exactly* the way it should be, and that gives me so much peace of mind! If I could give a higher rating I would.
jim scherl
Really good job! Came out on an emergency, quoted price, returned the next day as scheduled, did the work, politely, honestly, and professionally! I recommend! Thank you Maplewood Plumbing. Will definitely use in the future!
Julie M
When two drains simultaneously backed up (with raw sewage) in my basement, I called Maplewood Plumbing for help. David the plumber arrived within a few hours and quickly determined what the immediate problem was (gunk trapped in a P-trap at the end of our driveway). David might have quickly cleaned out the P-trap and been on his way. However, he offered to stay and went to great lengths to pinpoint other issues with our house's plumbing that might cause or contribute to the same problem down the road. I have been a homeowner for 20+ years and have never encountered a more knowledgeable or enthusiastic plumber than David. He has was at my house for nearly two hours; the hourly rate was a bit costly, but considering all that I learned from him, it was definitely money well spent.
A Akin
I will definitely call Maplewood Plumbing for any future plumbing needs! I was a little bummed that it took 5 days for them to come out to look at my leaking toilet, but it was worth the wait - just a minor inconvenience. Robert was extremely professional - explained what he was doing, and was very speedy.
Jacqueline Kutz
We called this company for a simple toilet fix. The plumber was nice and respectable. He did a thorough job, putting in a fix that will last forever. Pricing was market rate. We got their number from a banner flying over a major outdoor event.
S Fitzpatrick
Within the past week Maplewood Plumbing has installed a water heater and PRV valve to reduce the high water pressure at our home. In both cases the plumbers arrived promptly as scheduled and completed their tasks in a timely manner. Our home is older and still contains some galvanized pipes which presented obstacles requiring creative thinking. Scott and Jerry were up to the challenges. We are very happy with the finished work and won't hesitate to use Maplewood Plumbing in the future.
Barry Kozloff
The 90-year-old tile lateral sewer stack broke beneath 2 sections of my driveway allowing erosive water to create a cavity fit for a bear's hibernation den. Maplewood Plumbing within a day of my call had a man (David) out scoping the line from the street to underneath the basement foundation slab of the house; marking key spots in the underground line with spray paint for any future remedial work David's comportment and attitude were thoroughly professional even to his dress being closer to the pride one sees in the comportment of technical trades in Europe. With an efficient work style and positive, upbeat attitude fulfilling the task - he provided me information as he went along to understand what he was doing and what his scopes revealing. By the time he had completed the job in 1 1/2 hours he had provided me a thumb drive video for my insurance claim, which was accepted by University City Dept of Public Works, which, to their credit, has a Lateral Sewer Program.
I will certainly contact Maplewood Plumbing for an future plumbing needs.
Pam Schneider
I am a realtor and Maplewood Plumbing is my "go to" plumbing company. They are very responsive, isolate the problem and repair it quickly. I without question recommend them highly!
Angela Hicks
Very quick service for our tankless hot water system. Maplewood Plumbing has always been reliable and we really appreciate the friendly, knowledgeable staff that get the job done right. Highly recommend!
Ryan Kinkelaar
Our basement floor drain was backing up. David from Maplewood Plumbing came out, cleared the drain and took video of the cracked pipe, showing that the cracks were under public right of way section of the line. He was very polite, helpful, and quick. I was then contacted by Will, who gave me some information on how to contact the city to replace the broken pipes. Would definitely recommend.
David Mahsman
We have used Maplewood Plumbing on several occasions. Every time, their plumbers have been efficient, friendly, and mindful of the time spent. Most importantly, they do great work!
Susanna Eichholz
After researching reviews online, I decided to take a chance with Maplewood Plumbing. I absolutely hate using companies I've never used before! I'm always afraid of scams and shoddy work. We have an old house that needed much work from years of neglect. Broken pipes, broken water heater, and even a cracked stack. We were also worried the sewer was collapsed. It was a lot of work and was expensive to fix, but I am thoroughly happy with the work and will definitely use Maplewood Plumbing again! During our job, we had several different workers at the house for different repairs. Everyone of them were friendly, professional, and did awesome work! Pat worked even though he had flu, and he never stopped for a break. Very hard worker! Wil did the quote and the finish work and he is the most professional, yet down to Earth guy! I felt very much at ease with him, and that means a lot! David snaked and did the video for the sewer line and went above and beyond as well. He explained the process from start to finishwhat he was looking for and why he was doing what he was doing. He even makes sure to record the process and show a pic of the house at the beginning and end of the video. (I've heard of companies supplying video of other jobs!) David enjoys helping people and it shows in his work and personality! We had a couple of scheduling issues, but I work unusual hours and they worked with me, so not at all unhappy with them. I will recommend them to anyone and everyone I hear of that needs plumbers!!!
Lori Weinstock
We had Maplewood to our home to camera a sewer lateral. The plumber, David and his assistant, Mike were extremely thorough, knowledgeable and patient. They arrived to our home on schedule, performed the needed work and took the time to explain the situation and answer all of our questions.
J.R. Horrall
I had a recent sewer back up so I called Will over at Maplewood Plumbing. Will had a guy at my house the next day. The employee did a great job explaining the diagnosis to me and gave me some very valuable advice. I was pleased to learn I did not have any major plumbing issues and the employee was a very nice guy to work with.
Scott Bramstedt
I’ve used a lot of local plumbers and hands down, Maplewood Plumbing is the very best. In a 100+ year old house we use them a lot - they are always fast and arrive on time if not early and the job is always done right.
Michael Beatty
Staff is very friendly and knowledgeable. Cant say enough good things about Maplewood plumbing. I even got other quotes and they were still of value. They are my go to plumber!
Linda Bryant
Our plumber arrived on time, explained why things were not working and how he would fix them. He was friendly, well-groomed, left everything clean in the work area. The billing was explained before the appointment was confirmed
HSN
Maplewood Plumbing is as thorough and professional as it gets. They recently installed new fittings in both bathrooms including shower, toilets and sink faucets. We live in a condominium apartment building. In order to work on the plumbing, you had to turn off the water for the whole building. Maplewood installed valves designed to isolate our unit from the rest of the building so that will no longer be necessary. They also installed a new gas line into the unit for us and the upstairs neighbor. Now we can have a gas range.
When finished, they thoroughly clean up after themselves, removing all debris from the premises. These are the people you want working on your house.
A. Dillon
I couldn't give them a better rating because their prices are very high. $325 to unclog bathroom sink drain, which only took 15 minutes. So, I probably won't use them again.
UPDATE: they gave me a $50 refund and a $20 credit towards my next service, so I'm updating my rating to three stars instead of two. I will try them again.
Kathleen Walker
I was very impressed by the fact that I called and was told that a serviceman would be at my home within 30 minutes. He was very professional and completed the job within l hour. He answered all my questions. I would use Maplewood Plumbing again and would highly recommend them.
Chuck Efken
For nearly 20 years, Maplewood Plumbing is who we go to. They have replaced 70-year-old pipes inside walls, installed a variety of indoor and outdoor fixtures, helped us remodel our kitchen, replaced our hot water heaters in two homes. They have always honored their estimates, never charged us more, and always suggest time-saving, lower cost options first. Choose Maplewood Plumbing and your job will get done right the first time.
Tim Sullins
Maplewood plumbing was the only business I found that could respond within a day. The plumber (Chris) was awesome, and the receptionist (Nicole) was extremely responsive. I will not hesitate to do business with them again.
Michael Miller
We've used Maplewood Plumbing several times and have always had great service and fair pricing. Staff show up on time and are very professional.
Joseph Humphries
I recently called Maplewood Plumbing about a clogged kitchen sink. David was able to come by pretty quickly and it only took him about 30 minutes to find and fix the problem. He clearly knew what he was doing and pointed out some areas that could develop into problems in the future. I'll definitely be using MPS for any future plumbing problems.
Becky Denney
We needed our bathtub faucet fixed--just to take showers, etc. Maplewood Plumbing gave me an appt within a few days, they were on time and fixed it quickly. A bonus was the good explanation I got for why our faucet needed repair.
Benjamin Gastman
Very happy with their work. They were careful to social distance while working in our home and did a quality job replacing the pipe and flange under our toilet with modern materials. Will definitely use them again.
Alyssa Blackford
It was a privilege to have David work with the plumbing issue in my home. Not only did he teach me about my own house but also how plumbing works overall. His professional and sincere demeanor makes him an asset for a company, and I will certainly remember that. Thank you very much!
Jeramia Ory
We had a sewer line backup that needed clearing and Dave & Dave did an awesome job of explaining everything they were doing, what the potential options were, and got us back up and running in no time. It was everything I could have hoped for: fast, friendly, thorough service. They’ll be the first we call from now on. I only wish I’d had more time to swap smoker recipes :)
While hopefully this aspect of the review won’t be relevant for very long, they also have excellent COVID-19 practices that protect their customers AND their employees.
Christopher Gonzalez
Great company and service! My service guy showed up promptly for my service time in the first 15 mins of the 3 hour service window I had scheduled. I didn't have a plumbing issue, just a routine inspection for my lateral lines. Best thing was my guy finished quickly and still had lots of time leftover for the hour I was paying for. And so, instead of just leaving early he asked if there were any other issues I might have, which I did (slow draining sink), and he took care of it as well in the allotted time too! Very friendly, courteous, and professional company. Accepts credit cards at your home and provides a usb drive of the camera inspection they did. Further more, they can add you to their contacts so they call me for yearly inspections instead of me having to remember or worry about it.
UMSL - Center for Behavioral Health
Their team was fast, efficient, and very informative! Will be using them again for my plumbing needs.
Kevin Semple
Fast service and job was done right! They even brought in a roofer to finish off the stack vent replacement. Price was very reasonable and I would use them again
Sandra Diamond
Yesterday, I was fortunate to have Maplewood Plumbing come out to install a new dishwasher-this was not an easy install as I live in a old condo building on the 2nd Floor and needed a new shut off value and water line--in spite of these challenges, my plumbers, Robert & "E" worked tirelessly to get this job done and done right--I've used MP for years and once again they were true professionals--came on time, were very patient, demonstrated excellent work habits, great personalities, and willing to go that most important extra mile! If you're looking for a plumbing company that is licensed, knows what they are doing, is honest, efficient, and truly cares about their customers, then Maplewood Plumbing is the company for you.
Kristy Banks
Everyone we have worked with at Maplewood plumbing has been professional, conscientious and knowledgeable – and they are very familiar with the quirks of old city homes. After the old cast iron plumbing under our basement floor collapsed, they came in and laid all new PVC waste lines and replaced the stacks going up to our bathrooms and kitchen (a HUGE project). After that was complete and we got our basement put back together, we had to have them come and replace some leaking/old shutoff valves. The plumber who came was extremely careful not to damage the new drywall as he worked behind the wall. Employees who came to our house were always in a logoed shirt, so I knew it was them when I opened the door. Though I’m hoping we won’t need any more plumbing work in the near future, we will definitely call them again if needed.
Michelle PH
Will was great, very responsive and knowledgeable. Dom was in and out of our home quickly and completed the job with no fuss. We hope to not have any plumbing problems in the future but if we do, we will be calling Maplewood Plumbing to help.
Teresa Sorenson
We have used Maplewood Plumbing several times now and wouldn't think of using anyone else. Each project or repair has surpassed my expectations. These guys are top notch professionals! Thanks for everything!
Janet Jackson
I've used this company more than once and I'm quite pleased every time. They arrive when expected and call in advance so I can put up my dogs. They are always professional, and wears masks now as required. I have recommended them on my Nextdoor app and would recommend them again. The workers are all courtous and respectful.
Jeffrey Mark Levine
We were extremely happy with the work Maplewood Plumbing did. They were thorough, extremely helpful, nice guys and reasonably priced. I will definitely use them again.
Jon Stock
Very courteous and professional. I didn't really understand the pricing differences for the same work performed, but the work was well done. I think the difference in pricing options may have been just the length of warranty desired? Would definitely use them again.
Tanda spitz
We had our hot water heater replaced in under 4 hours! Brad left the work area clean and did a very nice installation. Maplewood Plumbing is my go to plumbing company.
Lacy Rakestraw
No one likes having to call a plumber. Usually it means a hefty bill and inconvenient timeline. Not so with Maplewood Plumbing. I called for a leaky kitchen pipe and they took care of me within three days, and two of those days were over a weekend. Highly recommend these folks.
Bryan Lawrence
The toilet installation was done quickly and well. I was pleased with that. I was disappointed however that a faucet whose cold knob was not turning could not be un jammed. The solution, I was told, is a complete replacement... Again, I was pleased by the service visit.
Christine Floss
They did an outstanding job replacing my sewer system for a very fair price. The work area was always clean and the installation was done well. And they even finished faster than I had been expecting. I can highly recommend them.
Matt Bailey
We had a great experience with Maplewood Plumbing. They showed up on time. They were quick, knowledgeable, and reasonably priced. I will be recommending them to friends and clients.
Chris Thomson (Thomson)
You can see my Yelp review for more details, but I'll just say that Maplewood Plumbing took care of issues that were affecting our business in about 24 hours. The previous company we used was stumped and gave us the run around for months. I will only contact Maplewood from now on.
Lamira Martin
I was able to get an appointment very quickly and the plumber came right on time. He was friendly and knowledgeable. He solved the problem quickly and efficiently.
LOVE Maplewood Plumbing!! Highly recommend!!!
Andrew McIntire
A business with a great deal of integrity. When a problem with the Bill was identified and communicated, they were patient yet tenacious in following up and following through to make sure it was resolved. And to boot they have quality plumbers that are incredibly competent and efficient in fixing what needs fixed.
Eddie Roth
Cast iron drain pipe serving kitchen sink was clogged -- on a Sunday of course. I filled out on line appointment request Sunday evening. I had a response by 7:30 a.m. Monday, a plumber to my house by 8:30 and the problem corrected by 9:15 a.m., for a reasonable price. Tough to beat.
Dennis Hayashi
Another top notch job on replacing the stack pipe from our kitchen. Required removing kitchen cabinet to access pipe from sink. They removed and replaced the sink, stove top with no damage. Outstanding detail of work both upstairs and downstairs. A pleasure to work with this company.
Barry Munsell
i have been waiting for three weeks for another plumbing company to accomplish when I finally had enough and called Maplewood who sent out David de Anada. Professional, smart ( way smart)efficient and funny. A consummate professional. David provided a video of the sewer that the other company had promised but not delivered. They couldn't deliver because they don't have a professional staff. These guys are the best!
Julia Smythe
Fantastic job, guys! I had no shower pressure in the home I just bought. They came out less than 24 hours of an assessment and did everything they could to avoid opening walls and replacing every pipe. As it turns out, they had to. They worked tirelessly to replace the old galvanized, corroded pipes for my bath and shower. They put in new PEX piping. It was an all-day job, but in the end, I was able to take a glorious shower!
Richard Skow
Did two jobs for me recently. Both turned out very well and the price was reasonable. Highly recommend.
Cleaned out a slow/blocked sewer line, including checking entire line with a camera before & after (and showed me different branches of the line as they went). Then replaced an electric water heater with a gas unit including mixing valve (to increase capacity); the gas line, water lines and drain lines looked like a work of art when completed. My wife no longer complains about the hot water running out.
Roger Bullerdick
Used Maplewood Plumbing twice and had absolutely fantastic service both times. Scheduling was easy, the service technician came well prepared and did a great job, the bill was fair and in line with the estimate.
Bryan Erdmann
Just a good word about Maplewood Plumbing. About a year ago, I replaced a dilapidated old garage with a new studio workshop with heat, electricity, and hot and cold running water. Maplewood Plumbing designed and installed a 1st class, well built system, met all time schedules, superceded all inspection requirements, and left us a place to work with which we are very happy!
Garrett Enloe
I have used Maplewood Plumbing about five times, and I'm always impressed with their service. They always make sure you understand the problem and your options.
Patrick McCarthy
Excellent service from initial bid, to service work, through follow-up needed to finalize the project. The plumber Tim who performed our work was professional, skilled, and courteous. Highly recommended.
Jin Sheen Yeoh
Robert was professional, efficient and got the job done (replacing a 10-year old broken garbage disposal.) He made sure to provide follow up maintenance instructions and tips for a newbie homeowner (aka me) and more importantly he got it done within the hour so I didn’t have to worry about the additional hourly labor charge! Thanks again for the good service!
Dan
Fair estimates, quality plumbers that I can trust and an overall good feeling of money well spent!
With that said, I have used them on both my parent's house and my own. I plan on more business with them in the future!
Daniel A
Very professional and super helpful! The prices are great as well! Would recommend to anyone with plumbing issues. Can't say enough good things about them! David and Mike were very friendly and even showed how our plumbing works and what the actual issues are. These two guys should be commended!
Jack
Our plumber, Robert, was a professor of plumbing, explaining what he was doing as he went and for each service, alerting us to the possible downsides, none of which occurred, thankfully. After his visit we felt very confident we understood how our tankless water heater functions and how our basement showers can be modified to change water pressure and even change how hot the water is. I would not have attempted the work from you tube videos.
Sue Abuzeide
David was prompt and polite, even though it was below freezing with gusty winds while he was trying to find my sewer vent. David made sure I understood exactly what was going on inside my sewer line. He explained the difference in performance of the PVC pipe vs clay pipe, and showed me the roots accumulating in the clay pipe. I found Maplewood Plumbing to be an honest business, intent on pleasing their customers.
Sara Seagrist
Technicians wore masks. They explained the problem and how to avoid clogging the drain again. They provided different service options and the associated costs. They were efficient in time on the job. Maplewood Plumbing called me ahead of time with estimated arrival time.
Anthony Pucci
On time, licensed plumber who was able to prove that, didn’t try to upswell me a package I didn’t need. He actually told me I only need the least expensive option because nothing was broken. Explained EVERYTHING, as in every step.
michael lambing
Very thorough. David offered to use the camera and I took him up on that for my own curiosity. At $130 for the first hour, then $150 for each additional hour broken down in 15 minute increments adds up fast, so keep that in mind if you want/need additional time. I was given a 3 hour window and no one showed by the end of the 3 hours so I called. The guy scheduled to come to my house was held up so that had to send another guy (David). David showed up ready to help despite the fact he could have been going home instead, so I appreciated his helpful and happy attitude.
Beth Gresham
Good experience overall - $500 seems overpriced for a garbage disposal replacement, but he also fixed our toilet that was running and told us what we needed to do to repair our shower. We chose not to use their services for the shower fix because of pricing.
Victoria Valle
The tech was on time and did the work. Moreover, he explained how to keep the problem from recurring. Maplewood plumbing's quote wasless than others, and they did a good job.
Jason York
Excellent company ran by great hard working people. I had them replace old galvanized piping in my house. They did the entire house in 2 days! They showed up right on time and worked like crazy, even skipping lunch on the 2nd day to get the job done! I was really impressed by the workmanship - the way they ran the lines and made the bends - you can tell these guys are true professionals. I had them come out on the 3rd day to cable my sewer line, and they arrived at my house before I got home from work. While they were waiting on me, they noticed my neighbor was having a hard time getting her car to start, so they gave her a jump start. I think that really shows what kinda folks these guys are - these are the kinda guys I love doing business with. I'll definitely be using them again in the future!
T L
Very professional plumbers and office staff was very helpful.
Harry Jones
Jerry and Jake were a good team. They replace 2 shower faucets. No issue with their couteous and profession services. The invoicing was vauge. One fee llisted, I prefer to see cost of parts and labor listed separately.
Christy B
Very professional and courteous staff. Great experience getting an estimate from the owner (Will) and very satisfied with the work that Brian did and the promptness of the service we received. We would definitely recommend Maplewood Plumbing
Edwin McKaskel
The plumber, Tim, was terrific! He arrived on time, looked over the problem and was quick to say that it wasn't a plumbing problem. Other plumbers may have tried to fake a problem so they could pretend to work on it and get the money, but Tim was honest in saying that there wasn't anything he could do, then told me what the real problem was and gave suggestions on how to fix it. Very honorable!
Sally Carpenter
We came home to a flooded basement from a water heater failure and Tim was out to fix it promptly the next morning. He explained the repair/replace options thoroughly and even helped us come up with a solution to our misplaced floor drain. Very satisfied!
Tricia Feibig
Within an hour of contacting Maplewood Plumbing, David arrived to fix my seriously clogged kitchen drain. It wasn't easy but the effort was successful. I am 100% satisfied.
Trp Bee
They came out the same day I called after my sewer backed up. The guy cabled my line and scoped it also for the lateral sewer program. Very knowledgeable plumber who showed me everything as he completed the job. Great folks!
Becky S
Had a sink issue that we tried to fix ourselves before calling. Left a msg after hours the day before. They called the next day before they were even open and sent guys out within a few hours! Super nice, very professional and did an OUTSTANDING job! Highly recommended!
Bernice Roberts
These men were amazing. I wished I had called them first. All my future plumbing will be with this company only. Thank you for a job well done
robert patrick
Here's why their my go-to for plumbing: One of their plumbers was at our house one day on a call and was kind and honest enough to mention that there was time left on the hour that I would be billed for, and was there any other plumbing he could do (so basically for free to me). I have since called them out multiple times and have always had a good experience.
Todd Young
Maplewood Plumbing has always been professional, trustworthy, and personable. I've never felt cheated or overcharged and when they did make a mistake came back to fix it.
Chrissy Leighton
I've worked in the construction industry for years, referring Maplewood Plumbing on numerous occasions. Recently closed on a house and became a CUSTOMER of Maplewood Plumbing. Great job! You have a lifetime customer, thanks for the great work!
Suzie Earley
Jerry was great and patient with our questions. Replaced our water main shutoff valve, cost about $300 (they charge by the hour plus materials). Very happy. Make sure you know where your street water shut off is before they come (the city helped us locate ours for free).
Will Rainbolt
I can't say enough good thing about the great service I received from Maplewood Plumbing! Will came out as soon as I called for a quote on correcting the low pressure on my hot water line in my 2nd story bathroom. He worked up 3 separate quotes for me from a backflush of the lines to a complete new bathroom. All of the quotes were hundreds of dollars less than the first company I had quotes from. I wanted to start with the simple backflush to see if this would help. Brad, the plumber came out today and within less than an hour had my hot water running better than it has in the 8 years I have lived in my 100 year old home! Both Will and Brad were extremely nice and took the time to answer all of my questions. I am so happy to have found such a great plumbing company! I will use them for all my plumbing needs in the future. If you need a plumber please look no further - Maplewood Plumbing and Sewer is THE BEST in St. Louis.
Mary Cooper
Very quick installation. Appreciated advice on contacting maker who advertised long life for product which had caused a faucet leak.