Reviews of Drain Masters Plumbing, Drains & Water Cleanup. (Plumber) in St. Louis (Missouri).

Drain Masters Plumbing, Drains & Water Cleanup

129 Reviews

92 Comments

Drain Masters Plumbing, Drains & Water Cleanup

Plumber

6974 Chippewa St, St. Louis, MO 63109, United States

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Description

Information of Drain Masters Plumbing, Drains & Water Cleanup, Plumber in St. Louis (Missouri)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Drain Masters Plumbing, Drains & Water Cleanup

Sunday

Open 24 hours

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Reviews of Drain Masters Plumbing, Drains & Water Cleanup

Claire Conroy

The pipes in our kitchen bursted on Christmas Day due to the freezing weather. We called Drain Masters and their plumber, Eddie, called us within 20 minutes to come out and fix our pipes. Eddie came in and inspected the issue, then got right to work- finding three separate leaks. He was able to successfully fix our pipes within 2 hours and cleaned up after himself too. Very thankful for Drain Masters and Eddie after this miserable incident.

Stacey Rentschler

Brad was outstanding, he came out on a busy Sunday and took care of an emergency pipe leak. He was extremely professional and capable, right on time, and I would recommend Brad to anyone in need of a plumber.

Hannah Acton

When I came home Monday night with water throughout my basement from my water heater, I called numerous plumbing companies and Brad from Drain Masters was the only person who gave me a clear answer of what was going on and what to do to prevent water damage in my basement until he could come early the next morning. He answered my many questions and my water heater is back to working without leaking!

Kevin Mowery

Fantastic Experience. The technician Aaron was very professional, courteous and efficient, a pleasure to deal with. Aaron arrived at my house about 40 minutes after my initial call early on a Monday morning. We had a backed-up main sewer line in the basement on a 40-year two story house. Aaron had the problem solved in 1 hour and was gone. Price was reasonable. Cause of the problem was trees roots and 40-years of sludge clogging the main sewer lateral. Hydroblasting along with a video camera chronicled the entire experience. I was provided with before and after videos for my records. I have had a lot of experience with plumbers and would highly recommend Drain Masters. So far, they are the best!

Soham Desai

Had a leak pop up in my condo with water coming through my bedroom and bathroom ceiling. It was Saturday afternoon. Literally yesterday. Ron (plumbing) and Ryan (water damage) from Drainmasters were on site within a couple hours and, over the course of a few hours, were able to stabilize the situation, get mitigation equipment set up, and schedule a follow up for the next day. Ron returned the next day and was able to ID the source of the leak and straighten things out. At all times, both Ron and Ryan were friendly, professional, and understanding. They answered all my questions and took the time to ensure that I was “in the loop” every step of the way. Super chill dudes. The support/admin staff were also very helpful and made sure the entire process was very smooth. They’ve got the right folks and resources on hand to square things away. Thanks, you guys!

sjhutch91

Ron from Drainmasters was absolutely fantastic. We needed an entire plumbing stack replaced. With such a big project, a few hurdles popped up that he handled with professionalism while still being communicative, friendly, and respectful. He also went out of his way to work late to get the job done. I would highly recommend him for any plumbing needs!

Kaylin Thompson

I’m very glad that I called Drain Masters. The technicians came and found my problems and fixed them in a timely manner. Mike and Bryan did an awesome job. The experience was great and they were very professional. Mike and Bryan cleaned up well when finished and completed a walk through to ensure everything worked properly. They were great great technicians, and I am more than satisfied with their services. I would definitely use them again! - Pairlee T.

chris frank

These guys were fantastic. From fixing the clogged lateral line, to the complete restoration & sanitizing of our basement. Our 5 person crew showed up at 8:30a & worked nonstop until they had cleaned out the entire basement. They took great care of our personal items that could be salvaged, and disposed of everything else. They worked with our insurance to make sure our claim went smooth. I can’t say enough great things about them. I recommend these guys completely!!! They responded quick & walked us through the entire process. A+

Nathaniel Carroll

We've used Drain Masters twice, and both times have had great results and a wonderful experience. This time around, our lateral sewer line was clogged and water/sewage started backing up in the house. A technician was at our house within 2 hours of our request for an appointment, and was actually early. The technician (Aaron 227) was friendly, professional, and showed me the roots and sludge clogging the pipes with the video line. He answered all of my questions and was honest and up front about costs. We had to hydrojet the line ultimately, and the other technician named Mike who came to assist was also friendly, professional, and patient to answer the dozens of questions I asked him about the equipment. I'm not sure if Drain Masters is the cheapest service in town, but this was easy, wasn't disruptive to our lives, and quick. Thanks so much!

Scott Hayes

I had a great experience with Drain Masters. Brad was very friendly and was able to make a quick decision how to rectify the situation. He showed up in an hour after I called and put in a new shut off valve to get our water back in order. He communicated the price before starting and worked very quickly. I would highly recommend drain masters and specifically Brad.

Viveca Mack

I did an online request for services Monday evening. On Tuesday at 1:00 Brad arrived as scheduled. He was hired to remove a garbage disposal and replace it with a regular drain basket. He completed the job in a timely manner. I am very pleased with the outcome. He wasn't able to clear the clog in my bathroom sink, but we agree that someone else with the company would be better at handling that task. I have a huge pipe repair job and I am considering hiring them for that as well.

Adam Dion

We called late on a Saturday night (after 10 pm) because we had a badly leaky faucet. Ron responded to our call. He was prompt to make it out despite the late hour. He was professional and did great work. Would definitely recommend this company.

Paul DeGeare

The plumbing specialist named Eddie did great work. He was very pro and personable. His work was high quality. The water drying specialist named Tom also did spectacular work. He made sure that a thorough drying was completed over four days. Both specialists were on time and insured any mess due to their work was contained. I highly recommend Drain Masters.

Heidi W

Our toilet wouldn't flush, it was after hours on a Friday evening when we called the South St. Louis location and Aaron was here within 20 minutes. He was very professional, fast, andfriendly. He had it fixed within 10 minutes and the price was right at what he told me on the phone. Excellent service. I strongly recommend them! Thank you so much!

Barb Hedicke

We found a leak in the pipe in our front yard on Sunday evening of Memorial day weekend. By 0830 Memorial day Ron and Ed were at our home and replaced the pipe from the water meter to our house. They were extremely professional and nice. They got the job done and we so appreciated their service. We eill definitely recommend Drain Masters to our friends.

Lisa Hahl

My call was answered promptly late on Tuesday evening. I was able to get an appointment that fit my needs. The technician Brad called when he was on the way, arrived, and assessed the problem. Price was quoted before the work was started. Shut-off valves at the kitchen sink were replaced and system was checked. Quick, professional service.

Aaron Doerr

Brad was great. We needed help after hours and he was here in about an hour. He replaced two shutoff valves for the kitchen faucet plumbing - installing them on extended pipes so the new hoses would reach! He was fun to talk to about various aspects of pro & DIY plumbing and I feel like I learned something. We'll use him for future projects. Recommended.

Mary Ann Farrar

Brad was outstanding, very knowledgable and cared about making things perfect for us. He took time and explained things. We were fortunate to get him and will recommend him to everyone. He gave more than 100%.We are so thankful for Brads experience and honesty. He is absolutely the nicest person. Mary Ann and Harry Farrar

Drew Jackson

The discharge pipe to our sump pump froze and made the sump pump start spraying into the house at 8:30pm on a Sunday. Ron was there within an hour, found the problem, and saved our house from flooding. He found a large break in the pipe behind the wall and took care of it quickly. He was extremely polite and respectful of our house to boot. Thank you so much!

Alex Hoffman

We had a basement drain backup recently. Martin was extremely responsive and helpful. Marvin, who was on site, was kind and professional. He had to come out more than once to determine the cause, but we were not charged for anything beyond the first visit. They were very prompt and willing to work after hours to get us fixed. Thank you!

Carli Foster

I called Drain Masters on Wednesday at 2:41 because of an issue tht would've had me to leave my water on or I would have had to turn the water off in the entire house. That was not an option for me to water off because I have 2 small children. The tech arrived within an hour or so he was friendly and professional. His name is Ron! He did the job in no time and everything was so smooth and hassle free. I just would like to thank Drain Masters for the fast and professional service!

Carey Krieger

We highly recommend Drain Masters for all your plumbing needs! My husband and I purchased a new home a few months ago, and the sinks and showers in our upstairs bathrooms have always drained very slowly. We tried every "do-it-yourself" product we could find. The drainage problem would clear up for a few days but always came back worse than before. We were worried about calling a plumber because of the hassle of scheduling, as well as the expense. It couldn't have been easier with Drain Masters! They gave us a two hour window, and the dispatcher called us at the start of the window to let us know the plumber would come within the hour. Ron was prompt, professional, clean, and incredibly efficient! He identified and fixed the problem immediately and wiped down the sinks and cabinets underneath when he finished. He even returned the items under the sink to their places. The cost to fix the issue was less than what we had spent on all those "do-it-yourself" products we tried before calling Drain Masters.

Claudette Little

Great service! Was able to make time for my problem the same day, when other companies said 3 to 4 days before they could come out! Our service tech, Mike Culver was professional, explained options, and went over everything we were concerned about. Will definitely use Drain Masters again.

David Myers

I had a leak in a pipe in the basement and called Drain Masters on a holiday. They were able to send a technician to my house within 2 hours. Ron arrived, diagnosed the problem and repaired the leak quickly. He was very professional and I thought the invoice was very fair for the work performed. I would recommend Drain Masters to anyone with plumbing needs.

Carissa Philippi

I would highly recommend Drain Masters for anyone with plumbing issues! Owning an older home, we have had to take care of several plumbing problems. When another one came up recently, we called Drain Masters again without hesitation. We requested Eddie - he is always incredibly professional, very knowledgeable, and friendly. Importantly, he was able to fix our leak quickly and describe how to prepare our plumbing for the change of seasons!

Pat Bratcher

I was very happy with Drain Masters. I was able to get a quick appointment made. I had three plumbing issues that needed to be repaired. Eddie arrived and was very knowledgeable and professional. I will be calling them again for any repairs in the future.

Travis Baker

The tech/ repairman that came to our home had an attitude. We had a coupon and the tech made sure he stayed extra long to make his full pay. I really like this company but; this tech put a bad taste in my mouth.

John Mahler (JEMstlouis)

Company did an excellent job for a main backup in December 2019. Back today 2/17/20 to run video camera through our system, including the full lateral. Gave us the good news that we did not have a broken lateral as we thought. Just needing a complete cleanout which we will schedule. Tech Marvin was great! Very thorough and detailed. Even gave us a sketch of our system, with the various basement connections. Many thanks! Great job! Highly recommend company the tech. ... .

Michelle Erdman

I was replacing my toilet, which I have done a few times before, but I noticed that when I shut the water off it was still running. I was calling around for a plumber and heard water spraying everywhere. I called Drainmasters and they had someone (Eddie) out within a half hour. He replaced all of my shut off valves in the bathroom. It was an unexpected expense but worth it. Will definitely recommend.

Diego Morales

Great service. Twice in the past six months I’ve needed them urgently in the middle of the night and both times they’ve been very receptive. Both Ron and Ed were knowledgeable of the plumbing issues I was having and were able to help fix them in a timely manner. My family is very appreciative of their service and highly recommend them. Thank you

Unicorn Mommy

We called 3 separate places and boone would come. You guys did, and did an amazing job, stayed later than he was scheduled, and even came back on a Saturday to finish! I will definitely use you again!

Jennifer Miller

We were impressed with the quick turn around time for service and greatly appreciated it! Mike, our technician, explained the problem well and went through the options thoroughly. He also made recommendations for future maintenance. Great service!

Laurence Larry Hallas

Appointment made on a Friday afternoon. Eddie arrived Saturday after texting he would be able to come earlier than expected. Plumbing upgrade done within an hour. couldn't have asked for better service.

George Kunkel

The technician Ron was very professional and efficient. He kept me informed of his schedule and worked late to restore my hot water.

Kenneth Douglas

As usual things happen at the worst times ever. Saturday night, 8:30 PM., basement floor drain stops up. Called a number of "24 hr." plumbers, no answer. Sunday AM. called Drain Masters, had a tech at my door in about an hour. Right behind the tech was the restoration crew. Problem diagnosed, repaired, mess all cleaned up and everybody was gone about an hour after they arrived. Thank you Thank you! Crew was a group of "ROCK STARS" Couldn't be more pleased!

beth whelan

We called Martain with Drain Masters and he came out that day. He and Ethan from were able to replace the broken water line from the meter to our house and the inside shut off in a few hours. They yard was cleaned up and put back together. They were both very knowledgable and professional. Martain did not try to do more than was needed. After no help from the water company we now have a dry basement.

Justin Knittel

Fantastic service. Able to come out extremely quickly to help us fix an emergent leak. Brad was professional and extremely helpful, quickly able to provide a fix.

Alexis R.

marvin biggs (i hope i’m spelling his last name right!) was amazing!!! he came right away and got right to work! super friendly, helped us any way he could. he always had a positive attitude regardless of having to be in the cold and at our house for 4 hours working very hard!! i’m so thankful that he was the one who came to help us in our time of need and i couldn’t have asked for a better plumber. thank you so much for the punctuality, the attitude, the quality of work, the time dedicated, and the effort!

Juan Bell

Drain masters was just ok, but they was always late in showing and poor communication with the client. Seem to be nice and friendly workers. Also, they need work on or be mindful of putting haul aways in a safe space when you have kids and illnesses. They did a good job on the clean up and not to mention knowledgeable of their job.

Cathy Beckerdite

Our pipes were flooding the house and we had no idea what the issue was. Drain Masters came out and worked to figure out what was wrong and fixed it right away. They did an awesome job dealing with a stressful situation.

John Morard

Ron was awesome! Very professional, did a great job fixing our shower, and replacing our main water valve and outdoor valve. Much appreciated.

Trisha

They were extremely quick in response and very attentive to my needs that was difficult to relay the message, as the service was not for me directly. I assume that they did the job correctly as I was requested to inform the property owner who I called for another plumbing issue.

James Abrams

Marvin was very professional and knowledgeable. He kept me informed on what was going on the whole time he was there. For quality and friendly service, I highly recommend Drain Masters.

nikki Grossberg

Brad was professional and on time. He got the job done quickly and would recommend him and your company to anyone. Thanks again

Jeremy Robertson

They provided us a great service. They came out and hunted down our shutoff valve in the snow, and replaced the indoor shutoff valve for us in no time. It was a perfect experience.

Rachael Duffner

I appreciate all the effort that Ron Crews put in to clear my laundry drain. He spent over 2 hours and used 3 different augers and finally got my drain cleared. Awesome Job Ron!

J.P. Palmer

Super service!!! Ron was helpful, polite, and explained everything and calmed my nerves (water main leak which could have turned serious). I will use them again and highly recommend them!!

Kim Krato

Brad was very professional. He explained everything in a very easy way for me to understand. He did a great job in a very timely manner.

June D

Came out on mother's day when no one else would. Solved are problems. Man friendly and helpful.

James Kovac

Brad arrived in the early part of the window given and did exactly as asked and then a little more (still paid quote price). No complaints!

Patrick McLean

Contacted the firm early this morning and they were able to come to my house this afternoon. Job was completed in a timely and cost-effective basis.

Jacquelyn Kane

Would highly recommended. Had an emergency on a sunday morning and they were there quick! Ron was super nice and did an awesome job!

R. Irby

Brad came out within an hour on new year’s eve to stop my water heater from flooding my basement! Excellent work. Thanks Brad!

Pamela Siegfried

Brad did a great job. Thought the pricing was a bit high but I had an emergency and it was taken care of. Thank you.

Diane Hyde

Came quickly, exactly when I was told he would be here. Professional and great service. Have used this company 2x this month and happy both times!

Dave Ensor

I had a bad leak in my water heater's expansion tank. Drain Masters (Brad) responded quickly and expertly fixed my leak. Thanks so much!

colleen higginbotham

Drain Masters was able to send someone out within an hour of my call and replaced my sump pump during the same visit!

Justin Moses

Ron Crews was fantastic and jumped on the problem quickly. Easy to work with and got the job done. Highly recommend.

Christy Stevens

They arrived when they said they would. They were able to find and fix the problem. Told mewhat was going on before they fixed it and how much it would cost. Very pleased with the results so far.

Steve Dachroeden

Marvin showed up early and took care of us in our time of need.. would recommend to everyone. Great service!

Jonathan Hays

Very professional service. They were able to diagnose the problem and fix it quickly. I would recommend them to anyone. And will certainly use them again myself.