Reviews of Fox Plumbing, Heating & Cooling - Seattle. (Plumber) in Seattle (Washington).
Fox Plumbing, Heating & Cooling - Seattle
7501 2nd Ave S, Seattle, WA 98108, United States
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Information of Fox Plumbing, Heating & Cooling - Seattle, Plumber in Seattle (Washington)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Open hours of Fox Plumbing, Heating & Cooling - Seattle
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Fox Plumbing, Heating & Cooling - Seattle
Alexa Bartlett
We had a great experience with Fox Heating & Plumbing! Our old 1970s furnace gave out just before New Years, and their team quickly got us 7 estimates to compare of different equipment and installation packages, and within a week we had our new furnace installed and running great. Every person I worked with (Kobe, Gavin, and Michael) and the phone support was very professional and answered all questions I had. They were communicative, on time, and always left a clean work space. I’ll definitely use them again when we need, and recommend their services!
nancy tuksaudom
Sebastian arrived on time with a professional and friendly attitude. He diagnosed the problem with my furnace, repaired it, and gave it a thorough cleaning/repair. The price was very reasonable compared with other companies I have hired. Best of all was Sebastian‘s positive attitude and pleasant demeanor. Also, Fox communicated well with me from the time I made the appointment to once the job was completed. I would definitely hire them again.
Judy Licastro
Our 40 year old furnace finally pooped out during one of our coldest days! Did some research and found Fox Plumbing and Heating Co. They had really good reviews. They came out that day looked at fixing it, not fixable. Scheduled a new furnace install. Within a week we had a new furnace and warmth. Sebastián followed through on everything he told us he would do. He even helped Daniel with the install because he told us it would be done on that day. They were both wonderful to work with and very knowledgeable. Bottom line I would call them again and highly recommend them.
Christopher Radek
Fox plumbing performed a Mitsubishi 3-head ductless mini-split installation for our home. I called them near the end of October and they were incredibly prompt with scheduling a walkthrough and installation. They were even able to do a ceiling-mounted unit in one of the rooms.
The installation looks great and the crew was friendly and happy to answer any questions I had about the units. Going into winter I can’t fairly judge the units themselves yet, but would recommend Gavin, Daniel, Terrin, Tibi, Brady and the rest of the crew!
J Khehra
I just want to say simply Thanks to Fox .They are very professional my water heater was leaking like flood in the Garage. Did not know what to do. I called them from the receptionist to the technician very professional. Matt Technician came to my house he shut the gas and water first. Very impressive. Then he showed us the options about the heater. We pick up the one of option and he said to us it is 0430 pm he can't buy the product otherwise he could fix it same day. Next morning he came early and fix the whole thing. Very happy with their service. Matt is very friendly answering all my questions. He has "Can do attitude." Best customer service.
Thank you fox giving me hot water back on time.
Suzy DZIEDZIC
Excellent Service all around!! Call them and ask Sean!! We called Fox Plumbing during the holidays and they had us scheduled the next day! Thanks to Mark! Our technician, Sean Smith arrived on time, quickly diagnosed our multifaceted problem and found replacement parts quickly. The repair was done within an hour or so. We are no longer dealing with leaking and are extremely impressed with the technician and the company!
Jonathan Frank
Jeremy and Wayne installed/replaced our old water heater. They were polite and worked quickly to install the new on demand heater. They also cleaned up as well as installing it in "clean" manner. Their professionalism/skill is appreciated and commendable and we will continue to use Fox when we need service or repair. We first used Fox 12 years ago when we purchased this home. Bravo to Jeremy, Wayne and FOX!!!!
Christine Parker
I love Fox P&H. They're always on time, responsive, and professional. They do very good work and the price is always good. They're my first choice.
Update: Fox just installed a new A/C system for me. The service and work were, as usual, exemplary. They worked very hard to get this job done, and they did a great job. They're still the company I call first.
Darne and everyone else who worked on this project deserves extra credit. I hope they get huge bonuses plus a raise in pay.
Kathryn Aitcheson
The two technicians that came out were professional, personable and timely in executing the repairs and clean up.
They explained how they were going to repair, gave me the costs so I can prioritize the work, and then asked me to inspect their work when finished.
If you want a total quality job, I would recommend calling Fox Plumbing & Electric.
Janice Yawman
John was a real pleasure to meet. He replaced the main water valve in my condo quickly, neatly and efficiently. He showed me what he was doing and explained the benefits of the work he was completing. I highly recommend him and Fox Plumbing. Thank you, John!
Wishing you the best!
Gang Zhao
Jason is very knowledgeable and friendly, He looked at the situation and explained all the options with good level of details. He answered all my questions with great patience. Fox Plumbing responded to my ask very quickly. Jason showed up to my door step within 2 hours of my first call to their office.
Very satisfied experience. Highly recommended.
Andrew Reinman
Fate and Adam came out to my condo today to fix a leaking pipe in the shower. They were both really professional, were on time, and did good work. Fate especially did a great job of giving me options for how to handle the repair behind my tile shower and explaining thoroughly the price for each option. He was very fair and made me feel good about the work being done.
Michelle Morano
We wanted to get our gas furnace tuned up for the season and have to be very careful due to Covid. Josh our technician was amazing. He was professional did an amazing job, and he was so mindful of Covid precautions i felt the need to give him special recognition. This is top of the line service and customer service. The rate for this tune up was also much less than other quotes i got and frankly, they did more. Highly recommend!!!
Katie Sachs
Plumbers Fate Duncan and Mark Puaza came out to install a gas line for my new gas clothes dryer. They were both very friendly and professional, provided a thorough estimate, and then came back the next day to do the work. They showed me pictures of the work they did in the crawl space and explained all of it. They even let me know the state of my crawl space and other gas and electrical lines down there, since it’s not a space I go into! They thoroughly soap tested all the gas line joints and fittings, and made sure my other gas appliances were OK once the gas was back on. I appreciated their expertise and willingness to share what they were doing and why! Great team.
Renee Chiang
Krystal was amazing and made it out to our house quickly when we had a leak in our toilet. She was able to fix the issue long term and was incredibly professional and fast. She was a great technician and Fox Plumbing is always fast to fix our problems!
Marsha Donaldson
We are very happy with the service we consistently receive from Fox Plumbing -- whether it is for a plumbing issue or our HVAC system, they are always professional and provide quality workmanship. We greatly appreciate that the technicians explain the situation clearly and give us options. We have recommended Fox Plumbing to several neighbors and will continue to do so.
Pat McMillan
Our furnace stopped working right in the middle of a cold streak and we couldn't find any companies who could come out quickly. Fox was super helpful trying to find a slot to get someone out to take a look and ended coming out a day after the furnace stopped working. Firas was the technician and he did a great job. He was professional, called us 30 minutes before arriving, and diagnosed and fixed the issue (a worn out capacitor) in 30 minutes or so. I was very happy with my experience.
S T
I had this second shower issue (my home not the rental) two weeks apart (see previous review of Sean Smith).
I called on a Friday afternoon last week, and it was repaired the this past Monday. by Fate Duncan (cool name).
Fate diagnosed explained the work that would be done and quoted for the work, which was totally reasonable, and after giving hi the green light, he opened up the minimal amount of drywall to access and replace the shower valve. He also removed silicone that the previous plumber slathered improperly (rather than using a proper gasket) and installed a gasket, and then caulked around the shower handle and drain. He also noticed the top of the shower mold did not have caulk and did that for free.
Once again, Fox Plumbing to the rescue. I don't freak out over plumbing, it's just taken a while to find a solid company that checks all the boxes. Thanks Fox Plumbing!
Israel Juarez
This is the second time I have had them come over, once for my furnace maintenance and this time to replace my water heater. Both times they were very professional and answered all my questions. Prices are not bad, you might be able to get someone cheaper, but you might not get a quick response and quality of work. I highly recommend this company.
Eduardo Estrada
I’ve used this company for two separate jobs and they have always been extremely fast and up front about costs. They are all nice people and do quality work. I called today around 2p with a question about my toilet and someone was here by 4p and completed the job in a half hour. Thanks Fox!
Tay lor
Adam was amazing he provided Fast and friendly service, quality repair. He took his time to show what and where the issue was but also explained what he needed to done for the repairs. Very courteous to surrounding areas making sure he keeps everything clean. I 100% recommend his/their service. Thank you again!
K Lang
Josh at Fox Plumbing and Heating was very pleasant to work with. We appreciate his honesty and patience while trying to solve our HVAC issues.
He very good at his job and was able to get our HVAC system working again. We would call on Fox Plumbing and Heating again because of our good experience with Josh.
Kelsey Keizur
Within an hour of noticing the pipes in our water heater leaking, they sent a team out and had it repaired! Really appreciate the incredibly fast response, professionalism, and quick repair done by Brandon! We will certainly use them again if we need to.
Josh Wise
Fox dispatched a team the same day. They provided us 5 options and the pros and cons of each, along with detailed pricing. They completed the job quickly and cleanly. I wish I had called them first. I could have saved a lot of time and frustration. I will be using them going forward
deb v
Fox Plumbing services our gas furnace - and in recently installed central air conditioning for us and now came to the rescue when our main sewer line was blocked . They came the same day we called for service and the service tech Cason -did the initial work and also did the follow up video of the pipe (which there was no charge for !) the next day ! to diagnose this problem so we can prevent this from happening again ! Cason was on time - and very professional and skilled - we were again very pleased with Fox Plumbing and the wonderful service and more than reasonable rates they provide!!
Greg Kostello
We had an emergency pipe leak that was causing water to come into the house. I contacted Fox and they sent out a team first thing. Alec, the lead plumber, was able to fix the reported issue, found and fixed a shutoff valve issue, and deliver all in the estimate. The overall cost was right in line with what was expected which was a pleasant surprise and considering outside leaks are not covered by home insurance. I really appreciated Alex who took the time to show me all the issues and to explain the options for the remedies. If I have another plumbing issue I would not hesitate to use them again.
Monica Chun
Sean did a great job checking and servicing all our faucets and toilets. He had to snake one sink and did a neat job and got all the junk out. I was pleased that I used Fox Plumbing and had Sean do all the work.
M Armstrong
Very pleased with the toilet removal/install. Krystal was prompt, professional and communicated throughout whole process. She did an excellent job of cleaning up after done. Would definitely hire Fox for plumbing jobs.
Dave Topping
Cason did a great job and we were so happy with the work he did. Our sink had been slow for years. Rather than just dump chemicals down the sink and leave, he took the time to use the entire length of his plumbing snake to to make sure it was really clean this time. He also gave us ideas to keep the drain maintained in the future. Thanks Cason and Fox Plumbing.
Gary Scott
Our hot water heater failed and our current service provider, Bel Red, could not come out for 2 weeks, imagine that! Fox, for a fee, agreed to come out that day. They replaced the hot water heater that Bel Red had installed 5 years earlier. We had hot water the same day. After spending thousands with Bel Red, we would have had only cold water, good bye Bel Red!
Clifford Chang
We chose Fox for our HVAC heat pump and mini split installation. Terrin, Gavin, and team did a great job and kept us informed along the way answering all of our questions. They were friendly, knowledgeable, and I'm happy with the end results. Would choose them again.
Mohinder Gill
I have called fox to check faucet in bathroom and I need change the valve but Jeremy Perro reduce the water pressure from main. He is not responsible technition , he waste time stay outside add time in work. He charge extra from us. When I called for service they said we charge 135 dollar for diagnose but he charge 295 dollars. I need back my extra charges.
After reviewing my email mr Jim called me and sorry for their employees, he refund me money. He is nice, take care of customer, I believe this is good company and nice customer service.
Thanks
S T
I'm weeks overdue for posting this prop to Sean Smith, from a a repair a few weeks ago. Sean was responsive, timely and straight up on details and pricing - fixed pricing so you know exactly what worse case scenario is. When I note "worse case" it's because I got quoted for a repair but once they did the work I was charged $500 less than the estimate. These folks are the real deal. I FINALLY have my trusted plumbing service after years of using other companies (such as the two companies who have popular rhyming slogans or celebrity pitches/tv adds and who use their largess to take advantage of people with bs pricing). I've been a landlord for 23 years, and I have had great plumbers for projects. Fox is the one for me here on out!
Meighan Graham
We called Fox Plumbing to come fix a leak under our house. Cason came out and not only was prompt, but efficient. We needed a no nonsense fix as we just lost our Mom and this was her house. Cason was friendly, reassuring and professional. That made all the difference for us. Thank you!
Gary Carr
Fate did a SENSATIONAL job fixing my plumbing issues. He was very professional and I'm glad you recommended him. Thanks and my next plumbing or heating issues I'll definitely call FOX.
cjandruth p.
We were in a pinch to get our gas system back up and running before the weekend. We called Fox on a Friday and they had Fate come out within an hour! He was great, knew what he was doing, and worked quickly while still being friendly! Thank you, Fate and Fox!
Stefan Ricci
John Wood is one of the best contractors I have ever had the pleasure of working with. He has proven knowledgeable, hardworking, affable, and I would recommend his service to anyone interested in quality work done conveniently fast.
Zachary Carlsen
Mike Blake is a rockstar! Mike and team came out to our 1925 home and were able uninstall 11 cast iron radiator heaters so our floors could get redone after we had water damage. He then came back out a month later after the floors were in and reinstalled the radiators and serviced the boiler. Super professional and courteous. Thanks!
Sandra Sieg
Wayne and his apprentice were very professional, thoroughly explained what was going on with the leak in my kitchen sink, was very efficient with their time, fully answered questions, and helped us understand what to experience with the fixture over time.
Susanne Paur
I wanted to give high praise to Mike Blake for helping my parents get their heating fixed in a swift manner. He was very kind and friendly, and if needed, we would ask for his services again.
Thank you so much!!
Susanne Paur
(daughter of Klaus and Sybille Paur)
Christian Oliver
Shawn Smith replaced my 60yr old laundry room galvanized drain pipes with PVC. He was an excellent communicator, worked fast, and tidied up after himself. Will be using Fox again.
Shahbaz Pervez
Ryan was very responsive and knowledgeable of the issues I had. He was able to provide the service same day at a reasonable price and was transparent. Will use again for future jobs
Lora-Ellen McKinney
Cason replaced my bidet toilet. He was on time, polite, capable and cleaned up after himself. He also took away the old toilet. Importantly, he was pleasant I would gladly use him again.
Robb
Team of 3 hammered out the installation of my mini split system in one day. Darne, TB and Michael were very professional and produced a quality end product. I would totally use Fox again.
Accounting PSP Inc.
Since Fox Plumbing started maintaining them for us, the drains of our four upper balcony decks no longer back up from the combination of pine needles and rain that we in the Evergreen State cannot escape. Thanks, Fox Plumbing!
Tori Stephens
Sean and Dave arrived on time, thoroughly examined the leaks and offered informed suggestions as to how to proceed for repairs. They also installed a toilet for us and detected another leak. Both Sean and Dave answered any and all questions about the process and made me feel comfortable about my decision making process.
Liza S
Thank you to Cason the plumber who is professional and polite. He was on time and checked in with me frequently with updates as he was working on our drain. Great work!
Chris Libby
Fox service man Mike did a difficult repair under bad weather circumstances for us. Our furnace broke down in a recent cold spell. The problem was difficult to diagnose but Mike persevered came back 4 times and solved which parts were malfunctioning.
Katherine English
Kyle and Adam found my leak and installed a new faucet. They did a great job . So personable and professional. Feel so happy with the results. Fox is my go-to plumber always!
Chris Peterson
Krystal was great. Very knowledgeable. Had everything done in a decent time. Will definitely use Fox plumbing again.
John Severson
Professional, diagnosed the problem quickly and then made the repair.
I will definitely call Fox Plumbing and Heating to use again on my rental properties.
Ken Tobias
We LOVE Fox plumbing! We had an URGENT problem, and Konrad solved it. Our water heater died on a Saturday, the same day we had Airbnb guests arriving! Konrad was able to come over, assess the problem, and install a new water heater that afternoon. On top of that, he was professional, knowledgeable, and easy-going.
We will definitely be using Fox from now on!
Thanks Konrad!
P. Susan Whitaker
We would definitely recommend Fox Plumbing for your plumbing needs. We called Fox Plumbing and their man, Kip, came by our house (that we just purchased) and he was so nice and easy to work with. He called ahead and was on time. We had a list of relatively small jobs for him and we are very satisfied with the work.
We have used Fox Plumbing multiple times for different issues and they always come through with great service!
Bob Hannah
Fox project planner, install team and office staff took extra care to address the need to keep customer safe in this time of COVID. We care for a 86year old parent. Fox team worked with us to keep her safe during the entire time. The Whole house re pipe removal of old pipe and install work was done quite well with considerations, and did custom work to get it all done. Additional kitchen drain clearing on recent visit in jan 2023 went well.
Pamela Goral
I was able to schedule service very quickly. The technician Cason was on time, kept me informed of his work and was efficient and professional.
Summer Nance
I called Fox because I called 2 other companies prior and neither one showed up for their appointments. The lady who I spoke with was calm and scheduled me the very next day short notice. I was worried the plumber wouldn’t show up Like the last appointments but she reassured me the pumber would be here. The night before the appointment I received a text confirmation and the morning of my appointment my plumber called me to let me know he was running late but he was professional and called to let me know why , he arrived at the time that he said that he would. My plumber was Adam, he was very knowledgeable and and he found a leak and immediately knew what needed to be done. He fix the leak in my ceiling and also waited and checked to make sure when the water was running they were still no leaks before he left. I will continue to use Fox for my plumbing services from now on not only are they professional they are affordable and knowledgeable . I appreciate the fact that I was able to ask Adam other questions about my plumbing needs, he was able to give me honest answers. If you are having issues getting a reliable plumber call Fox Plumbing 🦊
Kurt Broughton
Fox was easy to work with, and extremely professional. I could not be happier to have worked with them on my project. I had three of their team members in my home and they were all very clean, respectful and courteous. Corey came out first to do the site-visit and estimation. He clearly explain to me everything that would or would not be included and offered some very helpful suggestions. Wayne and Krystal came to my house to do the work and they were amazing. They were always on time, and even called to give me a heads up when they were on their way. They worked hard to complete their job, but we’re also diligent about keeping my home clean and safe. I would highly recommend them and will definitely use them again the next time I need a plumber.
Dennis Folk
Our union office had their water main line leaking so I called Fox Plumbing for the repair. They got someone out to the property the next day to survey the site, and give us an estimate. We found the price to be very reasonable, and authorized the work. First they estimated the repairs taking three days so we scheduled the work. On the first day the crew showed up on time, and got right to work. Even though a piece of their equipment had broke and they called another crew to help they managed to complete the job in two days. I would recommend Fox Plumbing for your plumbing needs. They were very professional, and we are pleased with the work that they did.
Jill Sonsteby
I recently realized that two of my pipes to an outdoor spigot were cracked probably from the freeze we had over Christmas. I called Fox Plumbing on Monday and they were able to have someone come out on Tuesday. Problem was fixed quickly and smoothly. I questioned how expensive it was ($1,189) because it was two small pieces of copper that were cracked but they said they needed to replace the entire faucet too. I don't have anything to compare to what they charged me and I could worry about that for days...But at the end of the day, what I am paying for with Fox Plumbing is more than just their ability to fix the problem. I am paying for a company who answers the phone, calls you back, is there on time, gets the job done, and is professional.
This is the second or third time I've called Fox to fix something and they are hands-down reliable, consistent, and professional. I would recommend them with a big gold star!
Kenny Williams
Not knowing who to call was the hardest part for me, been several months to a year before I finally decided to call a recommended company, then that company pushed me away and said they did not service my area. Bummer. But, they did recommend Fox Plumbing & Heating. Well, the technician who showed up was awesome. He did a few things, we talked, he listened to me, which was perfect. Went outside, did a search with a camera in the intake and exhaust pipes, no blockages in pipes. Figured out the problem right away in the furnace, taught me qhat it was and fixed it, paid the bill and off he went. I'm very pleased with the tech and his diagnosis and his great customer skills with me. I have a heating company I will use again. Thank you
Ric Ocon
Recently hired Fox Plumbing to re-pipe my entire house. Time will tell regarding the quality of the work. Regards to Alex and the rest of the fox crew. They were very professional and checked in daily. They were great about explaining what was going on and all the work that they did. Lastly they finished on time and Let us know that we could call them with any questions or concern. Our home is pretty old and will probably need some more work done. I’ll definitely be calling Fox Plumbing back.
Carrie O
I have had to call on a plumber a few times in my life. It is very stressful. You don’t know if the problem is fixable if the technician is skilled enough to do the job or how much it is going to cost. My guest bathroom tub did not want to drain properly. Despite doing all the solutions found on YouTube nothing worked. I had to call in a pro. Adam came on time and prepared. He explained each step and worked efficiently. Cutting into drywall freaked me out a little but he did a good job cleaned up the mess reattached a shelf. I believe he did everything possible to get the water draining. Unfortunately, the problem is going to require gaining access to a pipe via my downstairs neighbor's ceiling. Yikes. I received a detailed bid, which I shared with my neighbor and my condo board. They are all impressed with the professionalism of Fox Plumbing. I can’t comment on the cost as I have never had a plumbing problem like this to compare it to. I will say you get what you pay for. A polite detail-oriented plumber who explains what’s going on and cleans up after himself. I feel confident in scheduling this undertaking with Fox Plumbing.
Joan Kim
Adam was great.we had an emergency plumbing repair under my kitchen sink and Adam came in did what he had to do to fix our problem. He was needing a supply/part from home depot which he drove to get. he even trouble shooted and made sure that after he fixed the busted pipes he turned on our water heater, to make sure there was no more water leaking. He was professional, respectful, answered our questions, educated us on what was the cause of the water damage which happened to be a plastic valve, and performed his work in a timely manner.THANK you so much Adam. You Rock
Kerry Kahl
December update-- BRAVO to Fox Plumbing!! With our cold snap my pipe froze. They were prompt in getting it thawed and insulated. I have new appreciation for running water and indoor plumbing. Many thanks to Alec, Corey, Eric and the whole team-- you're outstanding!!
Alec was thorough and thoughtful in his work and letting me know what the problems were and how he was working on them. Appreciate his excellent service. I’ve been very satisfied with all Fox Plumbing’s work for several decades
Nate Mostajo
My service waterline (between meter & house) had a leak that ended up being under a large tree and therefore irreparable. Fox plumbing offered a good price to re-run a new waterline to avoid the tree roots. Their guys did a fantastic job and were able to save my well established plants & landscaping with minimal impact. Just amazing.
Narayani Venkatraman
They responded quickly and the plumber was very professional. The diagnosis was accurate. Our faucet head was broken so we needed additional parts. They initially charged an extra labor fee on top of the $129 service fee but I was able to call the office and negotiate myself out of it as we did not get anything fixed in the first appointment. They were very professional from the beginning to end.
Rob Foley
I’ve always been happy with Fox. Responsive, quick, and professional. I’ve hired them for a water heater leak in my condo a few years ago and now in our home for the sump pump. Happy every time.
Greg Davenport
Fate has been great. Excellent communication about every step in the process. He has also called to follow up. Fox Plumbing also was reasonable in the way they charged me for the work. I highly recommend.
ronald giroux
Excellent service. Arrived within hours after I called to repair my furnace /air conditioner. Technician explained what the problem was and had the unit back running in no time. Would recommend them highly. Repair cost was also good
Ivan Valencia
I want to say that Fox is just extremely reliable. Their employees are very courteous and professional. I am extremely pleased to work with them. They honor the warranty and also provide fair recommendations. Thanks Josh for the service provided, couldn't be happier.
Wendy Miller
I continue to use Fox for my plumbing needs. They are always prompt, communicative and professional. Fate D. was our technician today and he gave me a lot of confidence by giving me options, explaining the work and then completing it in the timeframe given. I will continue to use Fox for my future plumbing needs.
Chris Parker
Was recommended Fox by some friends. Mike came and take a look at our heater and some other potential risks. He did a great job explaining things and even showed me how to do some maintenance. I felt like a more confident homeowner afterward and will be using Fox again in the future.
Brandon
This companys response time and work was amazing despite a the job becoming complicated really quickly (100 year old house problems!). Long story short we are in the middle of a unplanned kitchen remodel and the kitchen plumbing quickly became a problem and during cabinent installation no less! Corey and Krystal took their time to evaluate their options and made sure that what they were doing was both the best thing for the job/house and for our family! Thanks Krystal and Corey!
David Hunt
Scheduling was easy and professional. The technician, Josh did a great job and was very efficient. I will definitely use Fox again for future HVAC and plumbing projects.
Kimberley Sullivan
When I originally called I was treated with professionalism and efficiency, Bradon was BANG on time, very quick to deal with the clogged drain. Very pleasant
Arlene Naganawa
Jason did an excellent job. I always use Fox Plumbing. They are prompt, professional, and stand behind their work.
Brian Flynn
Fox plumbing was on time and professional. Our condensate pump had kicked the bucket and the technician Josh quickly resolved the issue with a new pump.
Kimyata Bell
Absolutely amazing technician very knowledgeable fast kind courteous will totally use the service again thank you for your amazing quality plumbing Kim Bell
Andrew
Wayne and Jeremy came the same day I called, and they did a great job. Understood the problem, walked me through it and fixed it quickly. Would call them back again
davin spridgen
My tech Sebastian A. was cool he took his shoes off at the front door, handled business and walked me through what he did and left the place clean and tidy. Appreciate you dude!
Theo LaConte
Carson was great! Prompt and courteous. He found the issue and gave me pointers on how to fix it. He could have easily fixed it and charged more…but he knew I was capable once he showed me what the problem was, find the correct parts and gave advice on correct tools. Amazing job! We will absolutely use Fox again.
Tim Moss
After some difficulties with the estimate and equipment choice by since-departed employees, Fox rectified our HVAC situation by swapping out the outdoor unit and adding a new indoor unit all at no cost to us. It was a job that was made difficult by various factors but they stayed on it until it was right. All employees were courteous and professional. Fox invested a lot of time, money and manpower to assure we were satisfied. Thank you!
Sue Cohen
Annual Furnace Check and Filter Clean.
Farid was very professional, personable and thorough!
Terry Emmingham
Sean was on time, informative, thorough and efficient. Not to mention he was pleasant and respectful. Great job & thank-you!
emily benson
Fate came out today and helped us replace our complicated sewage ejection pump - a difficult, dirty job and he did it with a smile! He was kind, explained all the steps along the way, was efficient and wore his mask the entire time (we appreciated that the most). This has been a very stressful experience and Fate made us feel at ease while he was here. We have used Fox before and have only had great experiences with them; their receptionists are nice and friendly, they come out and give quotes in a timely fashion, and honestly their price can't be beat. We were quoted almost double by another company and Fate did a great job. Thank you, Fox!
Martin Genev
Konrad came to look at a problem I had which others had worked on and failed to fix. He was very knowledgeable and professional as well as nice. He fixed the problem quickly and gave me a lot of advice for other plumbing issues I have in the house which were a matter of configuration. He saved me a lot of money. I will definitely use his company's services again based on this experience.
Richard Compton
I am real pleased. This wasn't an emergency but they were able to come out right away. Fox Plumbing kept me posted on arrival times so I knew when I could expect their plumber to arrive. Adam was great, understood the problem and was able to repair everything which allowed me to avoid expensive floor repairs in the future. Darn nice guy as well.
This was the first time I had used this company so you never know but it appears I picked the right company for this job.
Sara Penn
We were very pleased with Fox Plumbing! Our toilet was backing up into our shower and Fox was able to send a technician out same day. Our technician, Fate, was very knowledgeable, professional, and provided a thorough explanation of our issue and options. I appreciated that he took the time to do a thorough inspection of our sewer lines and was able to assess the issue.
Steven Poleschuk
Wonderful costumer service before and during the sudden appointment. They are very helpful, honest, professional, overall great experience. Thank you again
Stephen Goodwin
Called at 11am. Came out at 1pm. New toilet installed by 3:30pm. Quickly diagnosed the issue and were able to do the toilet installation same day. Answered all my questions, and gave some good general advice on home maintenance and a few ideas on projects we're considering. Thanks Wayne & Krystal!
Amy G.
Fox is quick to respond and they communicate very well, with updates so you know when to expect the techs. Their techs were prompt, professional, and knowledgeable. I'd just had a very frustrating experience with a different company, so I'm grateful for Fox!
Jennifer Dinh
Eric was very helpful! He was on time, communicative when needing to leave for parts, kind and efficient. This was a very not-so-exciting morning to wake up to water issues but we get to go to bed with working plumbing! He’s great and happy to use Fox again!
Derek Rocco
Fast turnaround between calling and bring ready for installation of my tankless heater. Taxes aside, the phone-estimated price was exactly what I paid! My plumber-technician, Wayne was very friendly, and did a great job with the installation! He was fast and communicative! Highly recommend!
Amy Muth
Fox Plumbing came out to fix a leaky bathtub drain. Both Tyler and Fate were extremely professional, good at explaining things, and very nice. It was also easy to set up an appointment right away. Highly recommend.
Teshan Laucirica
My landlord had to call from France with her credit card number twice, which made her a little nervous, understandably. Otherwise, they would get a 5 star review. Very fast and professional service.
Jacob Malpocker
Fox was great. We had Kyle as our technician and he was so kind, clear, and concise in helping us. I highly recommend Fox for their amazing service and quality work.
Don Hsu
Chase, the technician arrived on time and was very professional. He was able to diagnose the issue and repaired it within 30 minutes. I highly recommend Fox.
Karen Dobbs
Matt was Great! Both times he came he was punctual, polite & knowledgeable! Did a wonderful job on my unusual sink!
Carolyn Hawkins
Repaired my non working furnace. Excellent service. Daniel and his partner were very informative and apologized when first part did not work. Promptly reordered part and Fox called when part came in and scheduled My service immediately. Will always use them for my heating and plumbing services.
Paul Silvi
Our hot water heater went out one week before we were moving. I called Fox Plumbing and much to my relief, they came the next day. The water heater was on an elevated platform, but it was no challenge for Konrad Rath. Young guy was working by himself - he just climbed up there, took it apart and had the new one installed in no time. Also found out he was scheduled to have the day off, but was on call. So essentially, we wrecked his day off, but he took it all in stride. Nice kid, great personality and a helluva worker. I know who I'm calling next time around. Thanks Fox.
Lindee Strizich
Trying to solve a frustrating HVAC and plumbing problem. Jeremy was so thoughtful and professional!
Kevin Williams
Cason did a great job diagnosing the issue and providing potential solutions. Thought I might be without water for a couple days but that didn’t happen due to Cason’s solutions. Great work and responsive service.
Julia Baker
I’m always pleased with Fox and Ryan was professional and knowledgeable and just a nice guy!
Margaret Ikeda
The technicians that I had were professional and explained what was going on. They allowed me to do the small cleaning in the space for the new heater and also warned me about possible future issues to look for, things I didn’t think of before.
T G
Josh Minor came and diagnosed our air conditioner problem. As usual Fox sent a professional, polite, and knowledgeable technician who solved our problem in a timely fashion for a reasonable fee.
Jikai Zou
I had Fox Plumbing help me replace the furnace and water heater recently. Shane came over and helped explain many questions in detail. The initial price was not the most competitive among the quotes I had, Shane worked with his manager and made a revised offer. I appreciate his willingness to work with customer and his professionalism during the process. Cody and his assistant came over for the installation. They spent the whole day replacing both equipment and conduct the testing. They made sure that I'm 100% satisfied with their service and I had all my questions answered before they left. So far, I'm very happy with their service -- professional and good quality.
Monica Riva
Very happy with Fox Plumbing! We called yesterday afternoon and Kit came out and installed our new kitchen faucet this morning. We were impressed with the fact that they came out and did our job less than 24 hours after we called (it was not an emergency). Everyone we talked to was very friendly and helpful. In addition, Kit did a great, fast, efficient job! We appreciated that they were willing to give us an idea ahead of time about what the job would cost. Many other plumbers we called wouldn't do that. Hopefully, we won't have any new plumbing issues come up, but if we do, we'll be sure to have Fox back!
Heidi Cantila
We had no hot water. Wayne was dispatched and responded quickly, made an immediate diagnosis, did an on-the-spot consultation and was able to provide actionable direction in less than 15 minutes. We were so pleased with his knowledge and honest evaluation, we’ll schedule the work with him via Fox. The 24 hour availability and great attitude of the staff makes this a company to have on speed dial.
Jeffrey Henderson
Fox was excellent in installing two split systems. Their price was very competitive and they even beat a competitor's quote for me. Every person we encountered was professional and seemed to really care about their work. We would definitely hire them again!
Chris Danger Tanner
We had Fox install a new gas furnace and AC system in our home. I'm an engineer so I had a million questions and asked for about 12 different quotes for different configuration. Shane Patterson was extremely responsive, super friendly, and very detailed in his explanation and quotes for all hardware and services. We iterated for well over a month until I was happy and Shane never once expressed frustration over the decision process. The system was installed very professionally and cleanly. I highly recommend Fox for HVAC system design and installation.
Michelle Morano
I hired Fox Plumbing and Heating to replace a few elements in my kitchen sink. The technician was very prompt, clean, knowledgeable, and friendly. He did excellent work and even cleaned up after himself. I really appreciate how respectful he was in my home. Most of the time I end up having to clean up after contractors but I sincerely feel that area of my house was cleaner after he left! My kitchen sink works great and he was extremely thorough with testing it to make sure there were no leaks. I would not hesitate to hire them again or recommend them.
Sanjay Varma
I have used Fox twice. They replaced my main water line in 2021 and installed a new faucet in 2022. Both times I felt respected, and had confidence in their work. There have been no issues afterwards.
Jill Sundberg
These guys are wonderful! Kyle was at our house within an hour of calling to fix a ruptured pipe due to freezing. He was courteous, friendly and professional. Thank you Fox Plumbing!
joan strecker
We had a very good experience with Fox Plumbing. Called them Friday morning and they had someone at our house 1/2 hour later. Kit Jones was the technician and he did a wonderful job installing a new hose for our kitchen sink in an extremely tight area that was difficult to reach and navigate. He also fixed the diverter.
Great company, great technician. This is the second time we have used them and will definitely call them again the next time we have a plumbing issue
Nancy Garbini
Fate Duncan was very professional and knowledgable. I really appreciate him explaining everything about the job and how it was done.
Mark Sheaber
John and Marco did a great job servicing our water heater!
Anna Talman Rapp
Our experience with Fox couldn't have been smoother. Called on a Monday morning about a number of small household plumbing issues (we've just purchased an older home), and was able to get an appointment the next day. As promised, the dispatcher called about 20 minutes before the plumber arrived, and the technician was courteous and helpful. All of our issues were resolved in less than an hour and a half. I don't know that these guys are the cheapest in town, but they certainly got the job done professionally and efficiently!
Sarah Cavanaugh
Sean was fantastic. He quickly identified the problem with our furnace and came by to finish the repair as soon as the part was in. He worked quickly and efficiently and got our heat turned back on as soon as possible. As an added bonus, he was extremely personable and we very much enjoyed chatting with him.
Randy Gallier
I called and they came out right away to install my new water heater. I asked them to move some pipes so the water heater would sit a few feet away from where it was as well and they had it all done in the same day! Great company and service.
J Smeezy
Wayne & John came out within an hour of my call (shout out to the call rep, Kyle!). Although they weren’t equipped to fix the issue due some additional complexities of the system, they quickly diagnosed & explained the issues and then provided their recommendations. Really appreciate the professionalism, great service & quick response guys!!
Andrea Bonaccorsi
I hired Fox to repair a burst outdoor pipe. I felt they explained the problem and fix/cost options well. The repair work was done quickly and neatly. I have worked with them in past to repair a garbage disposal and would definitely hire again.
Teddy Mandry
Krystal was by far one of the best customer service experiences I have ever had. I would recommend this company to any friends just to recommend her.
Joseph DeStefanis
Fox has been my go-to for plumbing since 2015. This particular instance I had a toilet that was slightly complicated to replace as well as a drain that needed rerouting. Wayne and Crystal got the job done in a timely fashion and exactly as I had wanted it.
David Exton
I had Jeremy for our plumbing service. They did a great job fixing our horrible situation. Thank you Fox Plumbing.
Noah Nielsen
Had Fox come out and look at our ductless mini split. While the service was friendly and everything seemed ok at the time, we discovered afterwards that it may have not been fully inspected and perhaps our full quote for repair as not accurate. We sent an email follow up and were told a HVAC manager would get back to us but that never happened (2 weeks no response).
Kourtney Fuller
Oliver came to inspect my sump pump. He was early which was a huge plus. As a new homeowner, It was imperative that I understood what condition my sump pump was in and how it worked. Not having any prior experiences with a sump pump, I had a ton of questions. Oliver took the time to explain and answer all my questions. He even re - installed my alarm that was installed improperly. I recommend This company for any first time home buyer. Thanks so much Oliver!!
Marian Nguyen
We had Fox Plumbing come and perform an emergency hot water tank leak in our crawl space of our rental. They were very pleasant to schedule the job and the crew were all friendly and great to work with. Their pricing was very fair and we would use them again. Reason for the 1 star deduction was for the after care with Chad ( I think that was his name) for dealing with a concern I had from my upset tenant when his food was spoiled from the team failing to turn the breaker back on. Chad said it was not their responsibility to turn the breaker back on since they didn't turn it off initially. When in fact they had requested our electrician to turn off the power, so they wouldn't get electrocuted during the job. when my husband asked them to make sure they turned breakers back on, they assured him they did, which this was incorrect.
tony erwin
We had a new kitchen faucet installed. Fox Plumbing has been consistently reliable and professional. Kit gave us clear estimates and gave us three different options to choose from, worked efficiently and quickly, and left the job site clean. We are pleased with our new faucet and the service we received.
Fox Plumbing performed the job of repiping our residence in a professional and timely manner. The work was done to our satisfaction and all aspects of the job in the estimate were met. We would use Fox Plumbing again.
Shannon B
This is the 2nd time we've used Fox Plumbing & Heating and once again, the service was fantastic. We had a particularly difficult job removing an old faucet, and our plumber - Kit- was great. He worked incredibly hard to remove the faucet safely and installed the new faucet quickly.
The only downside was that they were running late. I know this happens all the time when tough jobs- like ours!- come up. I have no problem with anyone running late, but I wish we'd been called with a heads-up. We had to call in when they were late to find out when they would arrive. I wish the communication for arrival would have been better, but other than that, everything was great. We'll definitely use Fox Plumbing again and would happily recommend their service.
Stacey MacDonald
Fox Plumbing does it again! I had my annual inspection of my sump pump. I also had a new water heater installed. It was 11 years old and Jerrod had recommended I should consider replacing it. I appreciated his honest opinion, without him being pushy about it. He came back in two days and I am now a proud owner of a new water heater. :) Fox Plumbing has incredible staff, especially Jerrod. Always friendly and helpful. Fox Plumbing is my go-to every time I have an issue. Thank you for the outstanding service.
Kara Crawford
We had a great experience with Fox Plumbing and highly recommend them. Konrad, Eric G, Eric L were wonderful to work with. We had our sewer line replaced and it became more complicated than expected. They worked long days, were extremely professional, and did high quality work. They cleaned up the work site meticulously every single night -- I was very impressed. They have definitely earned our trust and repeat business. We've already scheduled them to come out and do additional work for us!
Kristi Fukuma
Technician was great. He got here fast and did the job in a timely manner. He was very communicative when he had to run to get more parts. He explained what happened and got it fixed for us. I would highly recommend. Hoping we never have a pipe burst or need to call a plumber again, but if we do I will definitely use them again.
Al Adams
I called Fox Plumbing about 11:00am to repair a broken toilet shut off valve. They said they would have someone out the same day between 12:00 and 2:00pm. They called just prior to 2:00 to say they were running a little behind schedule. They then called shortly after 2:00 to advise that their tech was on the way. The communication was very much appreciated. Anthony showed up shortly thereafter. He was very courteous and professional. He promptly repaired the problem and tested it several times to ensure it wasn't leaking. We couldn't ask for better service. We've used Fox Plumbing in the past with the same results. We will use them again if needed and would definitely recommend Fox Plumbing to anyone needing prompt, efficient, professional service. Thanks for the great service!!
Beth Lagerberg
This morning during the prep for school and work we had our plumbing back up into our house. Needless to say it's never expected or convenient and I was fairly stressed when I contacted Fox Plumbing. Both Rick and Savannah were personable and professional answering all my questions and scheduling a plumber to be at my house within the hour. David, the plumber, arrived at my house when I expected and was friendly, courteous and informative. He did an excellent job and cleaned up after the work was done. I was very pleased. Fox's friendly, professional service made an unfortunate event a bit less painful and a lot more manageable. I would highly recommend Fox Plumbing & Heating!
Cherry Zimmer
We have contacted Fox for an emergency service since one of our pipe burst and needed immediate maintenance. The technician walked into our house with no mask and no shoe covers. During this time (covid-19) we certainly hope that Fox are taking precaution and arrange preventive gears to take care of their workers and customers?
It took Wayne 15 minutes to put only a stopper on the pipe and he came back and informed us the charges was $500! Wayne said he disagreed with the company surcharge policy and we can call to talk to someone. The telephone representative who picked up our call should have informed us about the weekend surcharges.
We made a mistake by not communicating prior the technician started to work.
I could have put a stopper ourselves and wait till Monday to fix the pipe in order to save $200 plus surcharge. What came to our surprises was, Wayne said the job was not done and will return on Monday and we had to pay additional $327 for another hour of work....so estimated $800+ for a small job.
I called Fox right away to follow up on my case since what happened was not right. My experience changed from this point onwards, Kat the telephone representative was very professional and passed our case to her Manager to follow up immediately. Chad the Manager sent us another technician Rick, he fixed everything without additional charges. Chad listened to us and explained where was the problem and try to rectified the issues. He certainly showed that he cares and try to make amend.
When Rick returned he followed all the protocol wore face masks and shoe covers....did everything he can to reverse the damage. I had to say the job was nicely done!
I decided to rewrite my review here since we all made mistakes. What we valued is the follow up actions and this is how they stands on the market for 50 years.
I will recommend to always ask the questions and found out what is required for completing the job up front.
It is always important to make things clear, in the end it is both customer and contractor responsibility.
Sean Leslie
I called Fox when we were concerned we had a larger problem with our plumbing than just a busted kitchen faucet. Ryan was there the next day, and arrived at exactly the time he was scheduled. He was able to confirm the problem was only the faucet, then saved me the trouble of installing it myself right then and there. Friendly guy, arrived on time, did the job quickly, and gave me some handy tips while he was here. This was a great experience; based on this experience, I'd recommend Fox Plumbing to anyone.
Jason Mathieu
I called about a baked up kitchen sink drain at 10am, had a technician at my house in less than three hours, and had the problem resolved a half hour after his arrival. He was knowledgeable, professional, and friendly. The bill was less than I had expected, which is always a bonus! My real estate agent recommended Fox's as a reliable and affordable option for all plumbing issues, and know I know why. Overall, it was definitely a positive experience.
Scott Stewart
Excellent service and Kobe kept me updated on each stage of the process. They didn't try and upsell me and provided exactly what I asked for. Excellent advice, excellent and very responsive service. They installed my furnace and A/C and arrived on time to install it. Great sales crew and great installation crew.
Rob Goodrich
The experience with Fox Plumbing was outstanding. We were able to set an appointment on our schedule, and the technician (Jerrod Nettles) was very prompt, polite, and knowledgeable about the plumbing issue we had. He brought the proper parts (an issue with a previous plumber), and was able to fix the problem within a half hour of arrival. The work area was completely cleaned up, and the technician wore shoe covers at all times when in the house. We've had previous plumbers from various other plumbing companies over the years, and have been consistently unimpressed with their service, but Fox plumbing proved themselves to be our Go-To plumber in the future. Highly recommended!
Hamid Qaasim
John was timely clean efficient and showed concern for us as a customer and as people. He connected well with us and reinforced why we only call Fox.
Mildred McDonald
We have used Fox Plumbing a few times and appreciate when they honor the request to use the person (Jared) we trust to come and do repairs.
Jared came and did a great job of replacing our bathtub faucets as well as the plumbing inside the wall. Because an emergency occurred and he was not able to come at the scheduled time and day, a discount was given. Very nice! Thank you for a job well done and great customer service.
Sarah L
Fox did an amazing job with our mini split system. They were professional the entire time and went out of their way to make sure that we were happy customers. We will continue to recommend them in the future and will be back for future needs.
Mr O
Water heater went out on the 4th of July of all times, was leaking from the drain and started flooding the downstairs. Luckily we caught it just in time and no damage to walls or carpet. They told me since it was a holiday and getting late it would be a higher price for them to come out. That's understandable as someone that's working during holidays instead of being with their families, should get compensation. Tyler told me what I could do to stop or slow the leak. It worked enough to get me until Wednesday. This saved me a few bucks by not having to pay
for an emergency call and I really appreciate that Tyler doing that for me. Heater is now replaced and working great. Very professional work, new fittings and hoses and he cleaned up after the work was done. Very happy with Fox Plumbing with their response and help throughout the process.
C Lindner
Mike, Eric and crew had to replace a sewer pump. Despite the job they were polite, friendly, and professional. They were knowledgeable and knew what had to be done. They had a great attitude. They cleaned up everything before they left. The project took three days to resolve along with some rain, yet they kept working. We will definitely call Fox Plumbing in the future for any plumping or heating needs.
Robert Long
The furnace in my home was leaking water on the floor. The two technicians arrived, pinpointed the problem and had it repaired and up running again in less than an hour. They handled themselves in a professional manner and were empathetic with my needs.
Ernest Williams
Well done.
Found leak reported to us by Public Utility.
Tried to repair faucet. Stripped thread made it NOT able to be repaired.
Installed new faucet.
Mark Keith
Daniel Tinkler has been to my house to replace my old Air Conditioner and installed my Heat Pump and was dispatched again to replace the Capacitor that went out. Daniel has always been Professional and Knowledgeable in the job has performed
Janice Divina
Ben, the Technician did a comprehensive assessment of the plumbing issues in each area of the house. He explained in detail the timeline, costs and the project plan.
Ben kept us in the loop on a daily basis. He worked above and beyond the call of duty to complete the project in a timely manner.
He is a skilled technician and approaches his work with a high degree of professionalism. He is personable and demonstrated excellent customer service skills.
We would use and or recommend Ben to future jobs. Keep up the good work, young man.
Ted and Janice.
Alexa Chialtas
We had an unusual emergency that Fox plumbing helped us solve. Lauren dispatched Mike after hours to remove our water heater, which our cat was trapped behind, injured, weak, and afraid. After being turned away by non-emergency, 911, Canopy Cats, Washington Animal Response Team, and two other plumbing agencies, Mike came to our rescue. He was expedient, efficient, compassionate, and kind, and was the only one who would help us after hours of futile attempts and rejections. Everything was disassembled and put back together perfectly, and in only about an hour all together. We are very grateful for their service, and will never forget this act of kindness. To Lauren and Mike, thank you from the bottom of our hearts.
Dan Johnson
We have used Fox Plumbings services 4 times now over the last few years. Very professional, all ways been on time, explain what options or repairs are needed and always completed the jobs to our satisfaction. Some may say they are expensive. But when you find a company you can trust you tend to sleep a lot better. Will continue to call Fox again if needed in the future and will gladly recommend them to anyone needing their services. Special shout out to Josh!
Mitchell Smith
Our water heater failed several days ago, however the leak was small and manageable but only for a short time. I reviewed various plumbing companies in the area and came upon Fox. In looking at their reviews and overall rating I decided to call. They were very friendly and amenable to a next-day consultation. Doug was the plumber assigned to our service job. He arrived early, was very friendly, and knowledgeable. I am the kind of person to ask a lot of questions and he was well-versed to communicate the answers that I was seeking. He worked quickly, professionally (he even wore the shoe covers on his boots when he came in from the garage). I was pleased with the eventual product (Bradford White water heater) and the manner he installed it (including some fancy earthquake straps to secure it for the eventual "big one".) I would note that the price for service was higher than most other companies but you get what you pay for in most circumstances. Since this is my first encounter with Fox, I hope it proves to be an enduring value.
Anthony Beas
It's been almost 3 years since we got our gas furnace serviced, and after I called the last company that serviced it, I actually found out that they stopped servicing furnaces... so I had to call around to find an alternative company. Finding a company that serviced furnaces and that was available took a bit of searching. Finally, I came across Fox and got an appointment scheduled within one day, specifically a 2 hour window today. The technician, Shelby, called about an hour before the scheduled time, and mentioned that he could arrive early, which worked out fine. Shelby showed up with a mask, was super friendly, brought his tools inside, and got to work. I had a bunch of questions for Shelby about our furnace, about replacing a large tank water heater with a tankless unit, and even replacing the furnace. He thoroughly answered my questions, had great recommendations, gave me a quote for a tankless heater, and by the end of his visit and service, told me our 11 year old furnace was in "excellent" shape and nothing was needed at this time. Also, I paid 1/2 the price for the service that I paid 3 years ago and that was great. Overall, I'm glad I found Fox plumbing and heating, I will surely call them again for future work, and I highly recommend them.
Jared Stewart
I had an issue with a shower drain the previous owner did not install properly. Fox Plumbing was easy to schedule. The plumber arrived on time and was very professional. The plumber did quality work and the job was done quickly. The price was very reasonable. I had a great experience and would recommend Fox Plumbing to anyone.
KL Lauver
I called Fox after getting the run around from two other heating and plumbing contractors. The estimator, Rick More arrived right on time and from the start was courteous, professional and listened very well to what we needed. He gave us a written estimate for a new water heater within minutes and the price was very competitive. We had been without hot water for a few days, so Rick arranged for an install technician to come out in 2 hours to restore our hot water. The install technician David Amell arrived right on time, was courteous, professional and got to work right away. He worked nonstop till the job was done, cleaned up my garage and then asked me if I was satisfied with his work. I certainly was. My wife and I were very glad we called Fox. From the phone rep to the estimator Rick More to the install tech, everyone was courteous and thorough. I would recommend Fox to my friends and neighbors, and will use them again if I need plumbing or heating service.
Frances Bevan
We've always been satisfied Fox Plumbing customers, so when we experienced toilet "issues" this morning (the day before Thanksgiving), I called to see if there was any hope of getting it fixed. Five hours after I called, James was at the door ready to install our shiny new toilet. James, and your other technicians, are always so nice and so professional. We greatly appreciate being able to call upon Fox Plumbing when the need arises and we have never been disappointed. Thank you for your excellent service.
Ryan J. Broderick
Called Fox plumbing on a Saturday for a burst pipe. Fate was at my house within a hour. He identified the problem quickly a repaired the pipe on the spot. He was extremely professional and knowledgeable. Highly recommend Fox plumbing (and Fate in particular).
bigy 1999
We are very happy with Fox Plumbing. Thank you to Jose for his hard work. We replaced the main water line from the meter to our house and re-routed some of the interior plumbing. The job was well done. We would definitely recommend Fox Plumbing to anyone that needs plumbing work. Thanks again!!!
Amanda Walter
I had a dishwasher delivered & paid for installation, but they did not have the right installation equipment. We have used Fox plumbing before and loved our service so we called them again. Best part is they were able to come out the same day & help with installing the unit. Dave Bodendorfer worked so hard to get the previous machine out and make the new unit fit into the tight space. He was wonderful with solving the other plumbing problems with the drainage system. Great technicians and great company. Will always call Fox!!
Keiji Oka
I called several other companies before I called Fox Plumbing. Some didn't service tankless water heater, and some couldn't come in the same say. Fox sent a tech, Corey, in about an hour. He found the cause and fixed it in less than an hour. Very fast and professional. He was kind enough to give me some advise about the water heater, too.
Kham Beitlers
I've used Fox Plumbing for my clients but now I got to experience it for my own investment property. Technician Jarrod did a good job and got it done within an hour. My compliant would be more so on the communication aspect and best business practices. He was there on time. I didn't get a quote on the costs for the items till everything was done, which I wasn't happy about. For 1 hr. of work for caulking the tubs and counters, toilet repair, minor pipe leak, it was about $400.
Louise Lew
While having other work done in my crawl space, the contractors found a leak and advised me to get it fixed "sooner than later". Having heard MANY horror plumbing stories from my friends, I was pleasantly surprised with Fox Plumbing's response to my call. Both the receptionist and (later) the plumber patiently listened to my "uneducated" description of the problem - "they (the contractor) told me it could be a joint or flange problem...". The plumber arrived at the time stated, and was able to diagnose and fix the leak quickly and efficiently. I appreciated his willingness to "educate" me about what he was doing and why, and that he cleaned up both the bathroom and crawl space work spaces when he was through - including closing and locking the latter. I feel Fox Plumbing provides good value and workmanship and would be glad to recommend them. They were very easy to communicate and work with.
Ron
I see a lot of negative reviews here for Fox but so far I've had two good experiences.
Two years ago I had a tenant drop something heavy on their wall mounted kitchen faucet which broke the water pipe behind the wall. I had to get this fixed ASAP and Fox was the only plumber I called that could come out same day.
Now I had a 10 foot section of rusted-out kitchen drain pipe in a crawl space, and a rusted nipple at the P-trap. All the plumbers I called were one and two weeks out, or didn't want to work in a crawl space (Soreano Plumbing I'm talking about YOU). Fox was able to come the next day.
The plumber arrived on time, and after a quick survey of the trouble went for parts. The plumber worked quickly, cutting out the old rusted pipe and replaced it with ABS; he also replaced a section of pipe under the sink (not just the nipple). It was not a pleasant job, crawling 50+ feet into a fairly tight crawl space to get to the trouble, but he got the job done in about 4 hours. While not crazy about the project the plumber certainly worked hard, and did nice work; he knew his stuff that was evident.
The total price, at $1450, at first seems high but I think it is within reason for local prices. I doubt any other plumbing company would have been cheaper. I'm happy to have this issue behind me and am thankful Fox had the available resources to help us.
Renee Parker
We have the service contract with Fox Plumbing and Heating. They were able to schedule the HVAC and the plumber guys the same day. Josh and JP were out within 1/2 hour of each other. They fully inspected everything, gave suggestions and were very friendly. They loved the dogs. We would continue to recommend Fox Plumbing and Heating to all our friends. Thank you for a fantastic job! Bruce and Renee Parker.
Karen Wilke
Furnace quit. Fox technician Shelby came out the next morning, identified the wiring problem, and provided a temporary fix until he could return and rewire in a day or two. Polite, respectful, thorough. Glad to have him do the repair rather than the original installation company that just could not seem to get it right.
Pete Traube
We had a leak from the upstairs bathroom that caused a drip into the downstairs. Fox arranged an afternoon appointment and called to ask to move it earlier! They sent Fate, who diagnosed the problem as a leaky toilet, explained it clearly, and fixed it quickly. Since it was an installation issue, he stayed to check the downstairs as well. He was very nice and was very careful with clean-up as well. Fox is the only plumbing company we’re going to use going forward.
Linda Thelin
Called in the morning and Fate Duncan turned up ahead of time and finished not only the job I had scheduled but two others in 45 minutes. Great service, very clear on what he was doing. Cleaned up after himself and was able to advice on another issue. Very happy with my service today.
Susie Schreiber
As a landlord it is important to be able to get dependable service when you need it, and Fox Plumbing has been terrific. Most recently I needed assistance repairing a kitchen sink leak problem, and James provided excellent service. He was on time, friendly, quick and efficient getting the job done. I particularly appreciate that he called to let me know when he was on his way and could give me an accurate ETA so I didn't have to waste time out of my busy day waiting.
Katti Swanson
They helped us with a remodel. Shifting pipes up between joists (so we can raise the ceiling), moving all the plumbing in a wall, roughing-in a new bathroom and a few other odds and ends. Great job! The cost was lower than the other estimates we got and they did quality work! We will hire them in the future as needed.
Terry Watkins
The office/scheduling staff were very responsive and scheduled a technician to arrive within 3 hours. As it happened Jerrod arrived an hour early. He was efficient, courteous and cleared the problem. He also contacted his Supervisor to come out and use a camera to identify the root cause of the issue. Compared to another plumbing company which scheduled an emergency visit 6 days later Fox Plumbing were responsive, efficient and friendly.
Chris Olmsted
Just had Fox repipe all our plumbing. Very happy with the results. There was a small mix-up on some scheduling and they immediately resolved the issue. Their plumbers were fantastic. I was so happy with the work I also hired Fox to replace our heating ductwork. While installing the duct they found a small drip at a plumbing connection. They called out the main plumber that did the repipe the same day. Fixed without so much as me making a call. I will be coming back to Fox for future work.
Manoj R
Fox plumbing did a great job fixing my radiant heating pumps, the technician was very knowledgeable. I shared the picture of the part in advance so when he came he bought the parts and fixed it in single visit.
Michael Brown
Fate and Adam were great! They were punctual, courteous, hard-working, and efficient. Best of all, they were easy to talk with!
They had extra work ahead of them in being able to access and replace my hot water heater that involved some shelving disassembly inside a closet, but they did so with ease and completely reassembled the unit and cleaned-up afterwards. Would recommend these two persons again!
Erik Blazing
I've had multiple great experiences with Fox. They show up on time, they're friendly and knowledgeable, and their work has been high quality. My go-to plumber. Update: Just had another great service visit, this time from Wayne. He replaced a broken valve; the job was quick and professional.
Jennifer DeBruyn
Home repair gone wrong was quickly fixed by Fox employee Max. In a very short period of time he replaced broken copper pipe installed new shutoff, tested and restored running water from under the house and under the kitchen sink. I had called multiple plumbers but none were available, based on good reviews I called Fox and was happy that they could come that day to my rental house and resolve the problem. Highly recommend this company and employee Max.
Gordon Cantelon
5 Star Company!!! We had a water heater installed on 2/28/18.
Fox provided professional service at a reasonable price. Our
Plumbing Technician was Eric G., he was knowledgeable and
friendly. After the install, you would not have known we had
work done, the area was spotless! I would definitely recommend
Fox Plumbing.
Kate Poaster
We had major plumbing issues. Fox was able to come out right away. James is the best plumber I have ever had to the house. Professional, explained what was happening, worked out a reasonable estimate. This was a big job in three areas of the house...what a fantastic job he did and he kept me updated throughout the job. I cannot recommend him enough...he even noticed my sign on the toilet that said "jiggle knob" He sat there and fixed it for me...was not even on the list...
If you want knowledgeable with great communication skills, plumbing expert, very nice to work with...(even our dogs liked them), cleaned up the entire work area. I have no clean up no more worries.
I will call them again...
Thank you so much Fox Plumbing!
The Poaster Family
John Pottle
Furnace went out on a Tuesday. I called about 6 places before Fox and nobody could come before Friday. Contacted Fox on their chat line, they called me back right away, and scheduled me for Wednesday morning. Their technician, Shelby, was on-time, friendly, knowledgeable, and very professional. An excellent service which I will not hesitate to use again.
Alex Koloskov
When I discovered a bath tub leak and called Fox Plumbing (which was recommended to me by my real estate agent), the first thing that pleasantly surprised me was the fact that they offered me both 'same day' appointment and early tomorrow morning appointment right from the get go. Way to often when I call a service company I offered an appointment next week and very approximate timing like noon to 6pm. Fox Plumbing gave me the exact time and the plumber (William) was there at that time sharp. He was extremely polite, helpful and fixed the problem. I couldn't expect better service and I can wholeheartedly recommend Fox Plumbing to anyone.
G R (frontman)
Fast response, excellent service! We hit and broke an unknown water main during a backyard excavation. After two attempts at repair by the contractor, I called Fox based on positive reviews. They were here the same day and made the repair. The guys were professional and courteous. I'll be calling them again the next time we need a plumber!
Flannary Collins
Fox Plumbing was able to come out to our house the day after we called them for an appointment. We loved the responsive service! Duston also did an excellent job of explaining exactly what needed to happen and why. We will definitely call Fox again the next time we need plumbing services.
Diane Salas
I had 3 lines not draining properly after a septic issue, Fox Plumbing was able to send somebody out within 2 hours. Josh did a great job and everything is now working properly, he is a miracle worker! I appreciate the fast service.
Alan Chan
Very positive experience. We had a problem with the soak tub in the master bath that needed to reinstall the faucet and replace the drain. Called several local companies and decided to take a leap of faith to try Fox. Same day service and problem fixed! Dustin, the service tech is very helpful, professional, and provided quality repair. I was given an estimate before proceeding with the repair and the work was completed as per plan. The rate is reasonable. I was surprise by how clean and the care shown by Dustin of this service. I had many other services/repair (not just plumbing) before but I always have to clean up the area afterward. But not this time! Thanks for the wonderful service.
Dean Johnson
Great company with fast service and friendly technicians. They quickly identified the problem with my nest thermostat and fixed it very inexpensively. Mike actually texted me a few days before his visit to be sure that he understood the problem and would have the necessary parts.
WARD RADER
We had to have our side sewer line replaced!!! It was a huge job and we were stressed about how much work was required. The Fox crew (James, Jose and Jason) was awesome. They were professional, knowledgeable and hard-working. They worked on our project for three days and took time to explain each step of the process. They finished the project on schedule and cleaned up our garden and yard. Fox Plumbing and Heating is awesome!
Deana Shoffitt
We've used Fox Plumbing numerous times, most recent our water heater failed. I called Fox at 7:30am and got a 9am appointment that same day. The Service Technician, Jerrod, phoned me around 8am and let me know he was on his way. He did a great job! Can't beat Fox for great customer service! The Best!
Aaron Trostle
So happy to have used Fox Plumbing. Called in the morning got an appointment for the same day. Received an email when my technician, Jonathan, was on his way. He promptly diagnosed the issue and explained what it would take to repair. Completed the repair as estimated, love that. He even answered some of my random questions regarding my plumbing and checked the pressure before and after the leak was fixed. I'll happily call Fox Plumbing for my next plumbing project.
Anne Favretto
It's becoming a very nice experience ... seeing the Fox Plumbing employee report for work. I like the way I receive an email introducing the employee who will begin work that day. Today I had a ductless heat pump installed. Chris reported for work on time and completed all the work in very good time. I liked that he asked me if I had any questions before he left.
He knew exactly the details of the installation (as far as my down payment) and I know Fox will send Chris for the follow up next week. Thanks Fox Plumbing for such a friendly experience! Anne
Bob Derse
Adam was very professional, efficient, knowledgeable and very friendly.
He did a very good job in fixing the leak in our pipe.
Heather
I called Fox after discovering a leak under my kitchen sink. Fox was able to get a technician out quickly and was very flexible with scheduling. An hour before my appointment I got an email with the technician's name and photo letting me know the technician was on his way, along with a phone call. The technician that performed the work, Rick, was very friendly and professional, thoroughly explained the needed repair beforehand - basically walked me through everything. He performed the repair quickly and thoroughly and left everything spotless - was in and out in a flash. Super easy and all at a very reasonable price. Fox will be my "go to" plumber from now on!
Jiong Wang
Had Fox Plumbing installed split unit AC for my house. They are very responsive to address all my concerns. Terrin and his team is very friendly and showed up on time and worked very efficiently! 5 star service!
Scott Carlin
Jose and Luis were absolutely delightful to work with and very polite and conscientious about the job replacing my main water supply line. Jose and Luis worked very hard and the extensive repairs were completed on time and on budget. As a repeat customer of Fox Plumbing, I could not recommend them more highly. Great job and thanks to Jose and Luis R.
Nick Quandt
Incredible service! I had Fate come by to work on my shower. He was knowledgable, professional, and had me back up and running within 2 hours! I can't recommend Fox enough!
EDIT: February 4th 2021:
I had Konrad out for repairs for a different problem. Konrad’s work is of incredible quality, and attention to detail second to none! Konrad had to do a fair amount of digging and removal of concrete in order to do his work, and by the time he left my house and yard looked better than when he had arrived.
His communication and professionalism were also top-level. I never had to wonder what he was doing, as he clearly explained precisely what his next steps were at each stage in the process. I felt informed and well in-the-loop the entire time. I continue to stand by my recommendation of Fox plumbing and their awesome staff!
Lynn Brehm
This is the 3rd or 4th time we have used Fox Plumbing for our drain and repair issues! Always courteous on the phone and letting you know when the tech will arrive, and always on time! Upfront quotes given before any work was done, and usually ended up being right on target. I appreciate the extra effort they went to checking for leaks in the crawl space! Very pleased with the service and will not hesitate to call again and recommend! Thank you Fox Plumbing!
Jock Sturges
We had a serious emergency with flooding in a professional space yesterday. Called several plumbers with whom I worked before but none could come sooner than in several days. Called Fox and they had a technician here within a few hours. He was both completely competent and professional as well as exceptionally courteous. We were very impressed -- and grateful to have our problem mitigated so quickly!
Mark Warren
I called shortly before 5pm, Theresa coordinated the after-hours visit with professionalism, she was great. Fate Duncan was the plumber who arrived, he called with an ETA, was professional, prompt, and fixed the leak. I highly recommend FOX.
Rob Nicolai
We've used Fox Plumbing a handful of times and have never been disappointed. From the time I place the call to schedule, to the point of job completion - everyone is friendly, professional, and committed to quality work - at a fair price. I wouldn't use another plumbing service.
Taeck Rae Lee
I had two leaking spots on the main water line outside of my house. I had one plumbing company (not Fox Plumbing) repair them last summer, but two weeks ago I found there was another leaking on the same spot where they fixed before. Therefore, I decided to replace the entire water line and called three other plumbing companies. They were all well known companies in Seattle area, but only Fox Plumbing estimator (Rick) searched the crawl space twice to find if there would be any short cut to connect the water line from the meter to the house. Even though we decided to install new line through the existing path, I appreciated his efforts to reduce the cost. He made his estimation within 20 minutes after measuring and searching of the conditions of my house. He explained his estimation in detail including the regulation in my area. I accepted his estimation immediately since it was within my projected budget and his explanation gave me a confidence. Fox Plumbing sent me Jose, the plumber, and his co-worker next day and finished the job within 3 days including City's inspection. There were some difficulties to drill the ground due to the rocks hidden, but they solved them and completed it professionally. I would recommend Fox Plumbing to my friend as the most reliable plumber.
L. Richards
Fox plumbing has always done an excellent job for us on our old house. Multiple issues have all been resolved, updated, replaced, fixed, etc. as necessary. The technicians have always been friendly, polite and helpful. Most recently James McGee was particularly helpful, fixing my list of plumbing problems promptly. I rely on this company and have faith that they can fix any problem that comes up!
Robin Engle
Fox Plumbing and our contractor Wayne gave us a professional estimate and repaired our corroded pipe ably.
Brandon Goers
When our tankless water heater was having issues igniting, Fox Plumbing & Heating not only scheduled us an appointment the same day we called, but they also were able to expedite when they would show up. They called to let me know that they could come earlier (always a plus) and showed up ready to get to work. They fixed our water heater gas line valve quickly and also let us know the best way to care for the water heater in the future so it lasts longer. A++ work and would totally recommend.
Carl Gaddis
Josh was actually early. Dispatch called to say when he would be arriving early (great with us as whole house water was shut off). He diagnosed the issue. Explained how water likely came through floor to leak through ceiling on 1st floor. Was clear in communication and efficient in action. I'd be glad to have him do work again. Fox is my new go to first call for my or other organizations with whom I affiliated plumbing needs.
Renelle Risley
I cannot begin to express the stunning level of customer service provided by Fox. I called at 3:45 pm with an issue regarding a newly installed air conditioning unit. The staff was amazing and swift to answer my call and get a service tech out to my house at 5:30 pm on the same day - far exceeding my expectations. The service tech was patient and thorough and worked the issue until it was fully resolved. He was terrific. I could not be happier with Fox and its staff. Thank you.
John Mann
We have used Fox Plumbing & Heating several times now. Once for heating, once for plumbing and for a few different quotes. Everyone we have worked with has been very professional and knowledgeable. It's great to have a company that is personal and able to cover a variety of areas. We have signed up for their Preferred Service and I know this will be great way to build on an already great relationship.
Thank you Fox Family!
Amy Piper
We were in need of a plumber and Fox was available more quickly than other companies. They were prompt, very courteous and explained our range of options for the problem we had and what the costs would be. Fox was flexible in that the job ended up being smaller than we initially thought, and they did not charge any extra. I would recommend this company for plumbing work based on our experience.
Claire Boysen
I have used Fox Plumbing & Heating for years and it is because the plumbers and technicians are so personable and knowledgeable. They are happy to explain every step that was taken to properly correct your plumbing or heating. I never hesitate to call Fox with any plumbing or heating questions. Husein was great with our heating and cooling system and a wonderful listener.
Thanks Fox, for being such a great company to work with.
89basset
Very impressive! The City of Redmond discovered a leak in one of our water pipes after a spike in usage. After "googling" plumbers and finding nothing but rave reviews on Fox Plumbing, we called them. They sent someone out within just a few hours of our call, we received an estimate and scheduled the work to be done the very next day. The crew that worked on the project was professional and polite and the work was completed within just a few hours. We would definitely recommend Fox Plumbing in the future.
Kristine Kujala
Having been very impressed with the friendly professionalism of Fox Plumbing a few years ago, they were my immediate choice when my outdoor faucet started to leak. Josh arrived with a very pleasant, courteous attitude and quickly and efficiently replaced my faucet with a beautiful new one. I will ALWAYS choose Fox Plumbing & Heating!!!!
Dave B
We woke up Monday morning to find our drain system was clogged and water from the shower was backing up. After attempting a repair myself, I called a friend. He recommended Fox Plumbing and Heating. I called them and they were out within 90 minutes. Our technician Mike did a fantastic job and had the problem resolved in an efficient manner. I felt we were charged a fair price. I'd be happy to recommend Fox!
Ryuichi Hirano
Great experience with Fox Plumbing and I'd highly recommend! Our house had a main line sewage block and all of our bathrooms (showers and toilets) were backing up/bubbling/low in water levels. It wasn't good. Made a reservation the night before and they came the next day on time. Our plumber (apologies but his name has slipped my mind) came and did a quick inspection of the bathrooms and assessed the pipes in the crawl space. He gave me a quote with a couple of options and I went with his recommendation. Luckily, our house had a clean out valve outside of the house - which our plumber acknowledged and he did a great explaining how this would reduce cost as his quote anticipated having to install a clean out. He snaked it to the street and had a crew come out to inspect the pipe with a camera. The crew did a great job explaining what was happening and assured that I shouldn't have any issues in the near future. Our plumber also replaced a wax ring on one of our toilets and replaced the p-trap section of the main bathroom (which was apparently leaking). All this in a few hours with courtesy and friendly insight on the process. Couldn't ask for more. If i'm able to recall our plumber's name I will amend my review. I would call Fox again for any and all future heavy duty plumbing needs.
Charles Herod-Warner
Fox gave a bid and some issues happened. They honored the bid, saved time and money and came up with a better solution than was originally given. My family has been using Fox for over 40 yrs and they keep delivering excellent service.
Joe Chodykin
Oliver and his assistant were on time, professional and kind. I really liked the way they made me feel valued as a customer. This job was not easy, fun or glamorous in anyway. Fox will have my business as long as they have Oliver on staff.
James Brimeyer
I came home from a business trip only to find the wood flooring in my kitchen all warped and saturated with water. Even though I called late in the afternoon on a Friday the team at Fox was able to get some guys over to find the source of the water leak and make the repair. Once done they checked all the other connections around the house to make sure I was covered throughout. They were totally professional and great to work with. I'm very pleased with the work and highly recommend the team at Fox Plumbing.
Chris Warner
We were given the awful news from the City of Kent that we had excess water consumption on the current billing period meter reading. Upon further investigation we found that there was a leak from the meter to our home which is "our" responsibility. We called various companies for bids and decided on Fox Plumbing. Their pricing was fair and the representative that came out (Rick Moore) was very professional and made us feel very much at ease on what needed to be done. As you can imagine we were very apprehensive on the whole project itself since this was the first time something like this ever happened to us. We worried for nothing. They were absolutely phenomenal. They arrived on time and completed the project on time. I need to let Fox know that their employee "Jose" was truly exceptional. He always kept us abreast on the progression of his work and what to expect. He worked diligently throughout the day and was continually cognizant of our yard and landscaping. I think our yard looked better after he left than before. I would highly recommend Fox for any of your plumbing needs. They exceeded our expectations. Thank you so much Fox - Dean and Chris Warner
Chip Schwerzel
After one month dealing with Jacob's Plumbing, and they couldn't get the job done, Fox Plumbing came in and completed the job within 3 hours. Incredible service, incredible execution, and I just got the job done the fastest most effective way in the shortest period of time. Thank you Fox Heating.
Kyle Feldman
Great Service.
I called fox to come out and give me a quote to move 2 gas lines for fireplaces. Rick came out a few days later and was able to quote and do the work that morning.
Rick was great, professional, polite, and explained what he was doing along the way since i was curious.
Will give them a call next time we need a plumbing service.
Tim Austin
Called Fox Plumbing and the customer service was great. They got out to my house right away and solved the plumbing problem we had. The plumber that Fox sent over was very helpful, friendly and gave a reasonable price for the job well done. Thanks Fox you got a repeat customer with me.
Tom Williams
Kyle was thorough and explained everything well. He actually advised us not to pursue one expensive avenue.
Trevor Jezierski
We had a great experience with Fox Plumbing after we realized our sewer line was blocked. Doug came out and did an amazing job! Very quick and knowledgable in finding and fixing our problem. Came to our house at the start of the allotted time and we were back up and running much faster than we thought. Great service and cuts right to the chase. Highly recommended, thanks again.
Dustin Yansberg
The people who work for this company have been nothing but professional and honest in my experience. They've replaced our furnace, water heater, and patched a waterline. They arrive when they say they will, and get the job done at reasonable pricing. We've had bad experiences with other plumbers, so it feels good knowing this company has got our back.
Thanks Fox!
Julia
Adam is awesome - he is professional and efficient and he always does a great job fixing our plumbing issues. I will continue to call Fox Plumbing for all of our plumbing needs.
Micah Porche
Fox plumbing and heating installed a new furnace and AC for us. They were incredibly friendly, fast, and professional. I would highly recommend them and there services and will call them again when we’re ready to replace our water heater
Nicolette Etsell
We bought our first home just 8 months ago and had to call a plumber for the first time...something I'd been dreading, but knew would happen sooner or later. The Fox rep I spoke with on the phone offered to have someone out right away. Tyler arrived a few minutes early (impressive!) and was friendly and respectfully quiet for my two napping kids. He was quick and thorough in assessing the problem with our plumbing. He even let me observe his work and talked through what he was doing so that I could learn about how everything was working (or wasn't!). He fixed things completely and efficiently and made sure all my questions were answered. I certainly don't hope for any more plumbing problems in the future, but I will absolutely be calling Fox if I need a plumber again. Thank you, Tyler!
Harris Falkin
Matt did an excellent job repairing our bathroom faucet. We always ask for.him, because he is professional, friendly, and always does a good job.
Linda Nyland
On 10-29-19 I was scheduled for a furnace check. The service person called ahead to let me know his expected arrival time. Husein arrived promptly. He described the service and cost.
After completing the work, Husein showed what was done and I learned a little more about my furnace. I will definitely use Fox Plumbing again because of Husein. He is very personable, neat and competent. Thank you for the good service.
Jack Vincent
Fox plumbing was great once again. We had a supply line break in our crawl space. They came out quickly. The main repair was done within a few hours of making the call. They also helped with a less urgent repair as well. We will call them again.
Marie McKenna
I returned home after a trip and found my shower to be leaking, I called Fox Plumbing and as usual they were able to have a tech sent out that same day and within the hour actually. Unlucky for us but the tech did not have the part he needed on his truck and had to go get one. He returned quickly and completed the job. Later that night we noticed the shower was leaking from a different place and called to explain the problem. The tech is coming out today and I am sure the problem will be resolved. We have used Fox plumbing for many years now and have always been happy.
Alice Larkin
We have called Fox with plumbing issues in the past, but my husband wanted a 2nd opinion on our furnace. Chris came out & actually told us that the part the other company said was faulty was just fine, but that we'll probably want to consider a new furnace as ours has lasted longer than its life expectancy. Unlike the other company, he provided estimates for replacing the furnace. Fox has proven to be reliable & professional--thank you!
Scott Haley
I have used Fox Plumbing on two separate occasions now and they what I needed, my plumber was Kyle both times. First was a partial sewer main replacement for a 100 year old cracked and clogged clay waste line. They did a great job in repair and also did a scope as part of the service so I could be ensured there were no other issues to come.
Second time I used Fox was this last week to shore up some 100 year old plumbing in our basement which needed to be replaced They arrived on time, were on/under budget in line with original quote and finished quickly.
I would recommend Fox plumbing to anyone and use them again, shop around if you don't feel their estimates are fair - for me they were
Andrew Cole
We found what we thought was a leak, and Fox Plumbing sent James out the next day. After looking at the issue, he provided a thorough description of what was most likely happening, and provided guidance on our different options - including recommending a fix that was no additional cost. While at our house, he also checked out our other water outlets to ensure no lingering issues. The whole experience was very positive, and definitely recommend Fox Plumbing and Heating to others.
Jacqueline Tang
My hot water tank started leaking a few days ago. Called Fox Plumbing and they were able to come out the same day after triaging the situation on the phone. The technician arrived, quickly and correctly diagnosed the issue. Took him less than half hour to get everything fixed as I already have a replacement ready. Will definitely call them again if there are any plumbing and heating issues.
A Google User
Very Professional. From calling to make an appointment, to David showing up and doing the work, I was very pleased. David was clean, courteous, and knowledgeable. He told me my options and his recommendation but did not try to sell me services that I didn't need. The job was done properly and quickly.
I would definitely recommend Fox Plumbing to others in need of plumbing services.
Jo Schadt
Another high quality service visit from a Fox plumber! Previously, Chad did all our plumbing work on our condo reno and everything was very well done. Today, Rick came to hook up an old gas line so we can BBQ on the deck this summer. Typical of these guys, he was on time, evaluated and described the project, completed the work all very professionally, and was friendly, too. We don't even bother getting other estimates. These guys are great.
Dana McGregor
Fox Plumbing is fantastic! Every time we've needed their services they come out and provide excellent service.
Today Ryan Minshall came and repaired our toilet in about 15 minutes! He and his helper were very friendly as well!
Thank you so much!
Great job as always Fox Plumbing!!!
warren ruby
As usual, FOX did an outstanding job for me! Corey is super knowledgable and efficient & although this was a recall from a previous visit, he found the culprit causing the problem. I only refer my neighbors & friends to Fox Plumbing, after many years of reasonable, expert service.
Ivy Lyden
Had Fox out twice in the last two weeks for two separate problems--one an outside water faucet replacement, and the other a leak inside a wall/ceiling space. Both guys were great, did good work and left the workspace very clean. The interior leak was found with a very minimum of opening up drywall--just the wet stuff that needed replacing anyway. We've been using Fox for years on our 57 year old house--reliable, clean, fast and really friendly.
Susan Rowe
I needed new pipes to hook up my new washing machine hoses to. Fox was the first plumbing company that could come in 2 days. Rick did a fabulous job installing the pipes and then he went on to hook up the new washer, secure the drain hose to the sink, even updated the water heater hose for free. He was efficient and professional. I highly recommend Fox Plumbing & Heating!
Scott Ziegan
Excellent, just had another plumbing company out before the long holiday weekend and they created a big mess and left me without a sink for the weekend and charged me $300.00.
Kit Jones was on time and we were not expecting him the fix the problem last night. Our expectation was to get an estimate and what was needed to be replaced.
There is additional work to be done as suggested by Kit but he was respectful of our budget and we will have Fox back into our house in the future.
The other nice thing Kit did for us was to explain in simple terms what he going to do and what needed to be done in the future.
I would hire more Kit's......
Andy Ellingson
I had a great experience with Fox Plumbing. My tech, Duston was on-time, thorough and professional when assessing some problems I had with an upstairs bathroom drainpipe. All the staff was great and they were able to work with my insurance company regarding a claim. Thanks for the great service and would recommend them to family and friends!
Darlene Knuth
We made the mistake of having Southwest plumbing tune-up our furnace...never call them. $300 later and still a furnace that doesn't work. They had no customer service guarantee. Fox fit us in even though their appointment times were full. Jeff came in and took care of the problems that Southwest had caused. He was professional and courteous. He found the problem and fixed it! The charge was less than Southwest and they actually replaced a part! We are customers from now on! Thank you Fox Plumbing and Heating! We give you 5 stars!
Alissa Roth
We had a great experience with Fox Plumbing. Jerrod was prompt, friendly, quickly diagnosed the issue and made repairs all within about an hour, even with having to cut into the wall to access the pipe behind the drywall. Highly recommend Fox.
- Alissa Roth
Michael Langrud
I've seen Fox trucks around for years. When I needed help I thought of Fox.I set up an appointment for repairs, and the Tech called me and said that he was on the way. He was within 10 minutes of the appointment time, which was important to me. No waiting around all day for a Tech.
Kyle, the Tech, explained to me the way Fox charges, and how he was going to go about the repairs. There were no mysteries!
He took care of repairs, and in a timely manor. I will call Fox again, when I need a plumber.
Thanks Fox,
Deb Strickland
We bought a new gas stove and were going to install it ourselves when we got stuck and couldn't disconnect the old rusted connector to the floor gas line. I called a few handymen (they wouldn't touch gas lines), and one of them recommend Fox. I called and scheduled a visit for the next day, and the plumber arrived after the end of the appointment window (9:00 am - 1:00 pm). I don't remember the young man's name but he was personable and go the job done quickly. He also installed the anti-tip brackets (which we weren't going to bother with - no kids in the house). After he finished I asked some questions about other work around the house (for a later date).
Jeanene L
Fox is my plumbing service-of-choice because of the prompt, courteous, professional service I have enjoyed. This time Duston arrived, assessed the specific jobs and possible options, and clearly explained all aspects. The old piping had to be removed and replaced in order to upgrade a kitchen sink. The work went smoothly. As always, I am satisfied with the results.
Warren Johnson
We had a plugged up kitchen sink and thought it was the disposal unit but couldn't correct it corrected ourselves so we knew just who to call-Fox Plumbing and Heating. We have used them before and we were happy that they said they could come within 30 minutes. Kit was our plumbing technician and he fixed our backed up sink right away with professionalism and expertise. Fox Plumbing & Heating remains our first choice and again has proven that they are Seattle's Most Trusted Plumbing and Heating Company-FIVE STARS all the way.
Neil Kitchen
Needed a sewer pipe repaired which is relatively spendy so got three estimates from reputable companies. Fox were the lowest estimate as well as being friendly and competent. The tradesman that performed the repair (Matt) was punctual and very communicative. Work was completed well within the time estimate and left the area was in as good if not better state than when he started. Definitely recommend them and will use them again
Pat Walden
Our household has used Fox in the past and went back to them for some recent plumbing needs. The service technician was delayed, but I was informed by the main office of the delay. When Kyle arrived, he was very professional and very thorough with quoting out requirements to get the job right. We appreciated the honesty in that one of the solutions for one of the problems may not resolve the issue and a plan B may be required, which helped set the expectations that it may be a bigger job than what we had intended. Due to time constraints, and parts required, we rescheduled for the next day and the technician called to report an early arrival if that was feasible, which it was, and completed the job in less time than expected. I will certainly call them for any future plumbing needs.
Chris Birchem
Thank you once again Fox Plumbing and Heating (Chris) for your prompt, courteous, knowledgeable and professional services. After having an intermittent problem with our electric furnace, the service professional (Chris) took the time to not only troubleshoot the problem, but to LISTEN to the customer to determine the problem with the furnace. Although I did take the risk that the particular repair work/replacement of part may not fix the problem, I was extremely confident that Chris knew the source of the problem!! After approximately 1 month later, we have not had any further problems with our furnace!!
During the visit, Chris also discussed possible other future energy efficient options to consider for our manufactured home.
Being fairly new to the Pacific NW, I have only needed to rely on Fox Plumbing and Heating a couple of times. However, given their highest standards of quality and service excellence that I have received from ALL the staff (via calls and services in the home), we have decided to continue that relationship and committed to their AAA Preferred Service Agreement.
Many thanks again for your Top-Notch Services!!
Chris
LauriV Bertagna
The person Fox sent called before he came, wore protective clothing and came when he said he would. He was knowledgeable and friendly and the visit was successful. He got my fireplace working and provided me with helpful instructions as well as safety tips.
I needed another service yesterday, this time plumbing. The worker came to my rental property, he showed up on time, gave me advice and a quote over the phone and the work was done professionally. I even had a little stuffed bear waiting when I got home.
Sasha Van Muiswinkel
Josh with Fox plumbing came into our business and was quick and efficient. He fixed the issue then took the time to explain to me what it was that he had done and why. He was also very personable and friendly. Definitely will be calling him again if we have any other issues.
Derek Roth
As I was leaving for work in the morning I saw my water heater leaking in the garage. We called Fox, and they were able to come out same day and swap out the broken unit with a new tankless heater. Mike quickly assessed the installation needs (new drain, new vent, moving electrical) and was able to get everything done in quick manner. This is the second time we've used Fox in the last month and both times they were able to quickly solve our problems.
PinkFlamingo029
We unexpectedly were having trouble with the water supply to our washing machine. The water was just gushing from the hoses despite being turned off at the faucet. We needed this to be fixed right and quickly. Fox came to the rescue. Within two hours of my call, James was at our home, fixing the problem. He brought our laundry plumbing system up to code and explained all the work he did. He was kind, courteous and efficient. Thanks to Fox for being there when we needed you the most. The only reason Fox didn't earn 5 stars was the bill was not itemized, so it was not clear how much the labor versus the parts were. Also, I found the bill to be substantial, so an itemized receipt would have helped me understand exactly what I was paying for.
Anjilee Dodge
Steve from Fox plumbing came with in the window allotted by the dispatcher, and only a few short hours after we initially called. He was friendly and professional and made me feel comfortable and confident in the work he was about to do. He went over what needed to be repaired and talked through multiple solutions with me including every pricing variable. He assured me that even if he had to replace a peripheral pipe in the repair process he would not charge us. There ended up being an additional crack in the pipe he thought was unaffected and since he told me that he would not charge more if he had to replace it, he kept his word and we were not charged for this repair. The project ended up taking him longer than he anticipated and we were not charged an extra fee. Housing repairs can be costly and it is so refreshing to find a company that is honest and upfront about costs. Steve chatted with us while finishing up the repairs and the kitchen sink is now good as new! We will definitely be using Fox Plumbing and Heating again!
John Balmores
I called because I needed a new hot water tank. I got all the infos I needed in just a few minutes. I was able to get an appointment for someone to come over and install my tank within four hours after I called. The installer (David Boden) was right on time. I couldn't have asked for a better installer. He worked diligently and very thorough. David was very friendly and professional as he answered all of my questions and concerns in a manner that I easily understood.
I have used Fox Plumbing a few times before and they continue to provide the service that I have grown to rely on. I was grateful to have called them and thankful that they were able to provide same day service.
James S
We found a major leak in our water main, dumping more than 150,000 gallons into the ground and after having an expensive repair back in 2008,
we decided to replace the entire line. All 250+ feet of it straight down hill, under driveways, trees sidewalks and landscaping, let me tell you, not an easy job.
Fox was quick to respond to our calls for help.
They worked quickly on giving us a temporary line so we could have running water again.
I'm very happy with the work Fox did and would highly recommend them to anyone needing a tough plumbing repair done right and at the right price!
Linda Tratnick
They came when they stated. Fixed the problem to my satisfaction, and I go a six month warranty. Also they cleaned up after they are done. I have used them before, and they did a great job. I had our condo change plumbers to Fox. They did a great job and what was important they came on a holiday, Our former contractor plumber did call us back, and it was an emergercy.
Christopher Rios
Fox has been performing routine maintenance on our furnace for the last four years. Each year the service operator has been prompt, thorough and very communicative. The operators of Fox are very pleasant to work with and very knowledgeable of their products. As a customer, this eases any worries I may have and gives me the peace of mind and confidence that our furnace is performing at it's optimal level. Thank you Fox!
Brett Kelley
We had an issue with water hammer when our irrigation system turned on, and Fox Plumbing was quickly able to diagnose the problem and recommend a solution. Both technicians who came on-site were clean, courteous, and hard working, and the PRV valve that was installed solved the problem right away. No more loud noise and shaking pipes! While they were on-site for that job we asked about water jetting our sewer line and their pricing was considerably less than the competition. Will use them again for sure.
Eliot Stone
Fox Plumbing was timely, efficient and highly professional. When called in to diagnose our problem and give a quote the technician, Kit, quickly unearthed a hidden crawl space we had no knowledge of. He gave us a competitive quote and replaced a large section of pipe & toilet flanges inside the crawl space within the week. Great service, fast, efficient, professional and knowledgeable. 8/8 will call again. Thank you, Kit and thank you, Fox Plumbing!!
Pam Gale
I needed to have my gas line moved to allow an newly installed range slide in and fit to the back wall. I called several other businesses who were too busy to come out. Called Fox on a Wednesday and they said they could be there on the following Monday. We agreed that FOX would provide and estimate and if OK, do the work on the spot. FOX called ahead to confirm the appointment and service representative, JP, arrived on time. He quickly assessed the time to complete my project and gave me an estimate, so I chose to have the work completed. The first try at getting the line moved to a place where the Range could actually slide back to the closest point to the wall, wasn't what I was expecting. So, JP took another look and found a great solution. Very pleased with the professional, and care he took with my house.
Jan
Husein called to ask if he could arrive early for a furnace maintenance appointment which worked out perfectly for me. He was polite, respectful, thorough and knowledgeable. He took off his shoes before entering the house which I appreciated. I recommend Fox Plumbing, Heating & Cooling if you need a fast quality repair or maintenance job.
Tom Ritter, Senior Mortgage Advisor, NMLS# 120727
Our tub was not draining in our second bathroom. I tried everything to clear the clog. When I called Fox Plumbing, they were here the same day and fixed the drain immediately! Fox Plumbing has outstanding service and they are friendly, courteous, and affordable. Highly Recommended!
Richard Sing
I had a slow leak with the hot water pipe and discovered this over the weekend. Unfortunately the leak occurred with the pipe that was behind the heating vent in a corner and the technician did not have much space to work with. Technician was not able to complete the job and said will return the next day. Unfortunately he was already scheduled for another job and Fox Plumbing sent sent another technician to complete the job. The second technician (Kit) was efficient and excellent in completing the job.
stephen dooley
I called Fox Plumbing and was able to get an appointment for new sink hookup within 3 working days (better than any other local plumber). Tech they sent was nice, professional and very quick. Cleaned up his mess as well. Calling them again next time I need some plumbing help.
Dean Altaras
A great experience from start to finish. I highly recommend Fox Plumbing, Heating & Cooling!
Kerry Kahl
Alec ROCKS!!! Excellent service in a sewer line project that’s gone through a couple of phases. He is great at keeping us informed of what’s happening and very responsive to questions. Coordinates with the whole team and now my sewer has a new liner for the long term.
Linda Jackson
New review.November 2012 again excellent service from David A. Prompt , cleaned up area after completion of installation. I will continue to use Fox for plumbing issues.
James was great, very prompt, did exactly what I asked and offered some suggestions I hadn't thought about. Very friendly I would ask for him again. First step in a bathroom remodel got me off to a positive start. This is the fourth time I have called on Fox Plumbing and I would continue to call on them for plumbing needs.
Cheryl Doolittle
Our pipe in the laundry room had a small crack in it. I called Fox plumbing and they came out the next day, on time. Anthony was really nice, he check out the problem and got right to work. 30 min. later he was done. He cut out the pipe with the crack and replaced it with a better one. I am very pleased with Fox plumbing and there knowledgeable technician. Also, the ladies who answer the phone are pleasant and very helpful. Thank you!
windsir6
Fox Plumbing responded quickly to our small impromptu flood.
Bobby from Fox plumbing quickly assessed the problem with our kitchen disposal unit (it was not the tree limbs or body parts and knobby bones). The poor thing was just worn out after 12 years of hard work.
He gave me several estimates from which to chose and was able to quickly install the new disposal.
We'll be happy to call them for any future work.
Lewis
We have used Fox Plumbing twice this Summer and will definitely use them again! Our Technician came out and quickly moved our gas line to fit our new stove. Already planning on using Fox plumbing to replace a gas water heater before it's too late.
Thank you Fox for being quick, courteous and professional.
Steve Adelson
Fox replaced my water line from the main to the house with Q-line. They scheduled quickly, came on time, and finished early. On a later visit, they replaced my (dead) instant hot water heater, repositioning the new, somewhat larger tank I provided to fit, without also relocating the drain pipes.
Very happy with the quality and service on both occasions, and I would gladly use again.
Sarina Godin
We had used Fox for some plumbing issues and was very impressed with the service. Decided since we had had such a good experience with them before that I would call with our heating issues. Again...amazing customer service, always friendly technicians- professional, knowledgeable, honest and now excited to participate in the AAA preferred service plan.
Lynndys Stahli
I appreciated the name, picture & bio of the estimated that came out. He was on time very friendly and professional.
Kevin Long
Josh was on time polite and professional. Did a great job of advising me of the work needed and completed the work as promised. Removed all old product and placed everything back as it was previously so you couldn’t even tell he was there. Fox plumbing was recommended by a neighbor and I won’t hesitate to recommend them to others.
Nathan Feuerborn
Rick, Jose and Matt helped me out and were super professional and courteous. Rick helped me save thousands by instructing me how if I put in the labor of digging the trench through my yard he could install the new water service from the meter to my house and drill through my foundation! Fantastic! So I dug it out after getting the utilities located and Fox plumbing was true to their word. They came out the next day and were fast, friendly and did a clean quality job. These guys treated me like family! I appreciate the courtesy and price and all their willingness to answer my questions.
kyle dinniene
I had Fox Plumbing come out to do some maintenance work on my tub as a drain cover/plug needed to be installed. Josh did a great job of explaining the options and resolving the situation. Appreciated the professional and friendly, prompt service and resolving the issue.
Jennifer
I had an emergency situation with a clogged toilet leaking into my ceiling and light fixtures on the floor below. Fox sent out Wayne, he was awesome, he got it fixed quickly and he didn’t try to sell me on a new toilet or anything I didn’t need. He explained the problem to me, I feel like I got a good value for my money and he’s definitely my go to guy for next time there’s an issue.
Randy Gruver
Air conditioning installation, on time, on budget, great communication texts and profiles of crew provided. Tough to find such responsive contractors these days.
Ian Huh
Truly unrivaled service and professionalism. Had troubles with my old toilet that was leaking from a failing and old wax ring. I chose to replace the entire toilet after Tyler gave me a list of options to choose from. It was a learning experience to me. Fantastic experience.
Luke Hizer
I hired Fox to replace a leaking water line and was very satisfied with the results. Rick showed up right when he said he would, provided a very competitive estimate, and clearly explained the work that would be required. Jose and his crew were prompt and courteous; they took less time than expected and did high quality work which easily passed inspection by the City of Seattle.
Bottom line: they did what they said they were going to do, when they said they would do it, for the price that was quoted. I will be using them again in the future.
Update: I hired Fox for another, unrelated, job. They sent the same crew and I had the same result: quality work at a reasonable price.
apoorv munshi
Jeremy and Wayne did a good job of explaining the cause for the leak and they fixed it quickly.
Sheldon Midgett
May 29th 2014 Update: I called Fox Plumbing to come out and provide an estimate. Bobby came out a couple days later new what was going on by the sounds in the wall, provided an estimate. Bobby was very knowledgeable and even provided a recommendation for dry wall work after the plumbing was done. I really appreciate the work that was done, and the professional personnel. Thank you Fox Plumbing
Fox Plumbing has completed two jobs for us over the years. First job was a replacement main water line from the water main to our house, and the second job was coming out to diagnose and fix our furnace. In both cases, the representatives from Fox Plumbing were courteous and professional. This last time we decided to purchase the 3 year service agreement, so we know our plumbing and heating needs are maintained regularly. Thank you Fox Plumbing.
Matthew Spies
Neighbor recommended and I am glad he did. Honest, knowledgeable and excellent workmanship. I hate calling a plumber when I can do most things myself. A corroded pipe in the wall that needed specialized tools to finish what I started was the reason for bringing Fox in. They quickly picked up where I left off and finished the job in no time. Highly recommend!
Scott Anderson
I had called another company on Wednesday asking if they could replace the expansion tank which had sprung a leak on my water heater, they informed me they only did complete units that's when I called Fox. I was greeted by a courteous and friendly employee who after I explained what I needed set up an appointment for Friday morning at 9:00 am. The technician called me around 8:30 Friday morning and gave me an eta of about 9:00 am, he arrived just a little after and went to work, he was able to confirm that mine was a standard tank and that he did have one in his truck. He was courteous and polite and had a very easy going manner. He was able to remove the old tank and replace it in a timely manner he then inquired if I had any other problems for him to address while he was there having none he quickly made up the bill and was on his way. I was pleased with his visit and would use Fox plumbing again
Rick Jenkins
When I needed a plumber I was confused and not sure who to call. I don't know a thing about pluming issues and didn't want to get taken advantage of for my ignorance. I called a few companies but didn't like the vibe I was receiving from the person answering the phone. I then decided to call Fox and from the moment I spoke to the lady on the phone I could feel the stress easing away as she spoke about the services they offer and even quoted me an approximate price which was impossible with the other companies I had called. The next day as I waited for the plumber from Fox to arrive the lady from Fox called me and explained that they had an issue with another house and they may be late for the appointment. I advised her that I was on a tight time schedule and that waiting longer wasn't going to work for me. She bent over back wards to help me out and the next thing I knew I had a plumber on my front door steps. I believe the plumbers name was Rick and from the moment I met him he was amazing as he walked me through what he was about to do with a genuine care about him. The work ended up being more than what we thought it would be due to some serious roots growing in my pipes. Rick quoted me a price from low to high and at this time I was helpless due to the fact that the work was out of my hands and there wasn't a thing I could do about it. I worried that when he finished the job that they would automatically charge me the high end of the quote. To my surprise when all the work was finished he charged me below the low end of the quote. Fox plumbing truly stands by there attitude of wanting to earn my business for life. They did just that as I have told all my family members and my neighbors about my experience. This is how I view it. When we have plumbing issues we all wish had a family member who is a plumber. Well, with Fox plumbing I feel like I do have a family member who is a plumber. From the person answering the phone to the plumbers in the field they are all my plumbing family... Thank you Fox.. You have earned my business for life. Now I just wish you worked on cars as well:)
Cheryl Thompson
We recently had a leaky toilet and noticed it was making our hardwood floor wet! Called Fox Pluming and scheduled a repair. They came out quickly, called ahead and showed up right on time. The technician was very knowledgeable and showed us why it was leaking and even how to avoid it leaking in the future. They did a great job and we are happy refer them to our friends, family and neighbors. THANKS FOX PLUMBING!
Jan Jones-Hickling
The first time I called Fox was after another company, who shall remain namelessly , told me unless I took their emergence service with an amazingly high price my house would explode and float away. Fox came and did emergency triage then gave me a few options and the results I could expect. Since then we've used Fox on two of our other rental properties and feel they took good care of us.
The employee's are prompt and respectful of my time. They've always answer my questions politely without being condescending. I hope I never need a plumber again but if I do I will call Fox.
Port Red Starboard Green
I had burst pipe underneath my kitchen sink and called Fox Plumbing to come and fix it. They sent Bobby, who arrived on time, and once he got to see what needed to be done, got right into the job. While working, I had general questions about plumbing, and Bobby was more than happy and knowledgeable to answer all my questions. I had complete trust and confidence of his know how and workmanship as he was very professional and proficient in what he was doing. Bobby completed the job in less than 2 hours, much less than anticipated, given that it required some cutting into the wall and creeping around in the crawlspace area. He didn't make too much mess and cleaned up the work area after the job was complete. He even gladly accepted my coupon. If needed, I would call Fox again in the future and would gladly recommend them to family and friends.
Michael Greenberg
We are very appreciative of Fox Plumbing and Heating for their professionalism and customer service. We recently had both our plumbing and heating systems checked out for free. This is part of our PSA program with Fox. Chris even went the extra mile and hooked up our Honeywell UV light (I had it installed, just not connected to power). He also pointed out a fire hazard regarding the electric filter and turned the power off to the hazard. All in all we are very satisfied with the consistent service we get with Fox!
Keivan Majidi
It's very rare to find a service company that hits all the points above. Fast responses, no extra fees, the first person who came to my house even though I think he could do the job said I prefer a water tank professional to do it and we got another technician the day after. He was on time, really nice and professional, and at the end what they charged me was 60% of what a Joe Schmoe plumbing company quoted me for and they are not even specialized in heating
Chris M
We had a gas leak in our line that left our laundry room smelling like gas. We were able to get an appointment about a week after we found it. Daniel T from Fox came out and found the leak, patched it, and serviced our furnace for a very reasonable price. He took the time to answer my questions, and finished up quickly. I'm impressed, will definitely do business with Fox again!
Eli Neidig
Shelby Whaley came to our house and he was beyond professional and trustworthy. He immediately diagnosed the problem and called the supplier while he was here to see how long it would take to get a replacement motor. They told him two days and he scheduled me for two days later to come back and install the motor. The new motor actually showed up to their office the following morning so he moved his schedule around to fit us in the same day. He came right back out and changed the motor and my family once again had heat! After going through a freezing weekend it was a huge help to have him get it replaced as soon as possible. I am a very cautious person be nature but I would be more than happy to have Shelby Whaley working at our house in the future, he was that professional and courteous.
Autumn Coleman
Outstanding and reliable service! We had just moved into our home and discovered a major leak under our kitchen sink. We contacted Fox Plumbing & Heating at 4:30 pm on Monday, and they were out the next day at 10 am sharp - their scheduled time. Our plumbing expert Doug was professional, quick, and knowledgable. He even discovered a minor issue with our dishwasher and fixed it without adding extra time. If we run into any plumbing or heating problems in the future, we will definitely be calling Fox Plumbing & Heating.
Dan Miller
After a long day we came home to a very clogged up kitchen sink that was not draining at all and was backing up even further when the shower was run because of a common line. We called Fox at 7:30 and at 8:19 Kyle arrived. He spent an hour draining, snaking and repairing the drain and pipes. He was professional, courteous and while it wasn't cheap, it wasn't grossly over-priced given the after hours nature and short notice. We will definitely use Fox again.
Jill F Russell
Is this real life?
My request for a quote to service my gas furnace was returned super quickly and an appointment was made for just a few days later. (Unfortunately, the technician scheduled for my house got into an accident the day before and couldn't make it. A Fox representative called me and apologized profusely, and got me another appointment for just a few days later.)
On the day of the appointment, the technician arrived 5 minutes early (What? Does that even happen anymore?) and was conscientious about not wanting to get my floors dirty.
The tech explained what he did, the condition of the furnace and when I told him we were putting our house on the market, he let me know that the company could write up something more if we needed it.
I've been dealing with quite a few contractors lately (getting the house spiffy for the market) and let me assure you that all of the above is not the norm. Heck, just getting a call back from a contractor within a day of a request is super unusual. So, yeah, Fox P&H gets all the stars!
Jack Connell
We had a plugged main drain in the kitchen the day after a family get-together. Not having any idea what all was dumped down the disposal and drain; we tried the plumbers friend, a home-owners version of the sewer snake, and Liquid Plumber with no success. We have had great response from Fox before, so we called even though it was a Sunday morning. Sent the family out for breakfast and waited for the plumber to arrive. Anthony Jaso arrived shortly thereafter and protected the area and immediately got to work. Within the hour we were once again operational. Anthony was friendly, polite and still very efficient and left us with some ideas on how to avoid the blockage in the future. He cleaned up the area was on his way to his next appointment in no time. We prefer to work with Fox as we find them always available, prompt, efficient, friendly, and great to work with. They receive my highest recommendation from our experiences.
David U
We had a shower fixture fail while we were away from home, causing water to leak inside the wall, down through the floor, and eventually it caused a rainstorm in the kitchen below. Of course this happened on a weekend, so getting a plumber to come quickly was challenging. After placing numerous calls and not getting anywhere, I tried calling Fox. They returned my call fairly promptly, and had someone out within a few hours. The technician was polite, and clearly explained what the problem was. He didn't have the part he needed to complete the repair, but did return on schedule a couple of days later as promised to complete the fix. Overall I'm very happy with Fox's service. The only thing holding me back from giving 5 stars instead of 4 is because when he came back with the replacement part and opened it, he found that it was re-furbished and not working properly. So he had to make another trip to retrieve a new part. Not his fault, but a bit more efficiency from their supply chain would have cemented a 5 star review. I would use Fox again.
uhlig53
Matt did an excellent job locating the water leak problem. He is very personable and accommodating. He even drove back when I called him shortly after I discovered an another issue.
Brett Schormann
We had a leak in the waterline to our garden and also needed an update to the line going to our garage where we were doing a remodel. The remodeling project needed Fox's work to be done at a specific point in time so the remodel work could proceed on schedule. Fox was very responsive and provided helpful ideas regarding placement of the new waterlines. The installers, Jose and Macario, were very polite, efficient and did an excellent job. Fox Plumbing will be the first company we call in the future.
Rob Dent
Couldn't be happier! I had them install a new water heater. They were knowledgeable, showed up when they said they would, and did a great job with the installation. I was so impressed, I had them back out twice - once to service my furnace and then again to hook up a gas grill. Did a great job on both of those too. I highly recommend them.
Erin Ishmael
Very prompt service from both their HVAC and plumbing team. They sent me an email as well as a phone call to let me know when their worker was on his way to my home, including a photo of the employee. Extremely professional and knowledgeable staff. We have been very satisfied with Fox Plumbing for our HVAC and plumbing needs! Highly recommend!
Bao Truong
I had an underground leak of a pipe from the water meter to the house. I had a few companies giving estimate for the cost. Fox plumbing send a technician, Kyle, within 1 hour from the time I contacted them. Kyle explained to me the pros and cons of fixing the line and replacing it completely and gave me detailed quotes for each job. I decided to go with replacement (all companies recommended that) since the old pipe was in a bad location (i.e. that's why it got damaged). Fox price was the highest (even with some discount discount) among all the companies but they also had the best warranty. I decide to go with Fox since they had good customer service and could do the work the next day. On the day of the job, Jose and his partner showed up on time and explained to me what they needed to do. They were able to finish installing the new line and let me have water again by the end of the day. This involved digging up two huge rocks on top of the old pipe to get access to the meter. The next day, they showed up again to have the city of Bellevue inspect their work (passed of course). After that, they recover all the holes they needed to dig up to install the new lines nicely. I was very happy with their work.
I would have given Fox a 5 stars if the price was a little more competitive. For now, 4.5* if I could provide such thing.
Carol G
My neighbors referred me to Fox plumbing so I called them on a Monday morning during one of our worst cold snaps of the year and asked for a water heater replacement. They were able to get their tech William out to install the new heater that very day despite running all over the city repairing broken water lines. William was very professional and personable and my experience with Fox Heating and Plumbing was an exceptionally positive one. I would gladly "pay it forward" and recommend Fox for excellent products and service.
G Hamilton
When I informed Fox Plumbing about an issue I was having with my water heater they were concerned and responsive. They sent Kyle out late in the day to install a much needed new one. He arrived earlier than expected, was professional, courteous and knowledgeable.
I would use them again In a heartbeat.
Keith Dvorchik
We call Fox with a plumbing problem and they promptly scheduled and came out. The service provider, Anthony, was incredibly professional, helpful, and nice. They did a great job and he went out of his way to explain everything. Very satisfied - they did a great job.
cass n.
Fox Plumbing was great. Their communication was excellent and very helpful. The actual diagnostic of my gas fireplace went well, ultimately, but the process wasnt as smooth as I might like. That said, I would go to them again, they did a very good job all in all.
David Yonce
Jerrod from Fox Plumbing has been out to the house for 4 projects and his work is excellent. His first project was to rough in the shower and bath plumbing for a remodel. His second project was to install the bathtub and fixtures and complete the bathroom sink plumbing for the remodel. Jerrod's last two projects were to replace the shut off valves to a sink in the garage, complete the drain work under the sink and convert the rough in work in another bathroom remodel. I would recommend Jerrod and Fox without hesitation. When you schedule an appointment with Fox they always show up on time.
Ben Storey
We've had such good success with the people at Fox Plumbing that when an issue arrives now, we don't even bother shopping, comparing or looking for a second opinion. Fox was outstanding in two previous trips to our home, the first about eight years ago, the second just last summer (2012) and finally again this week. Rather than go into the nasty details, let's just say that we had enough of an issue with our "grinder tank and pump" out back, that IMMEDIATE attention was required. The fox plumber ("technician"?) was courteous, polite and kept us informed every step of the way. Now, I will point out that this was a rather expensive project and after conferring with George in their accounting office, we were allowed to set up a convenient payment plan. Of course, being a two-time client with a solid payment history probably helped but I feel that Fox absolutely understood our issue and for that I am most grateful.
I hope it's a long time before we again require plumbing services but when it happens, Fox is the only one I will call.
Sandy Lee
I give Bobby, the technician, and Fox for hiring such person, a 5 star! He was professional, knowledgeable, efficient, and friendly. I had an emergency with water flooding into the house from outside faucet. And my husband was out of the country. This happened on Friday and I couldn't wait until Monday afternoon for the other plumber to come. I called Fox Plumbing and the lady who took the call was very helpful. She could tell I was stressed ( panic more likely). The wood was making a loud crackling sound. I felt much calmer after talking to her. She was very clear on the cost and it was exactly as she said.
Erin Norge
When something goes wrong at your house, it's not always easy to know who to call. In my case, I asked someone I trusted for a referral, and the next thing I know I had an appointment scheduled and Danny knocking on my door. He quickly diagnosed the problem, proposed a solution, and even managed to work in a furnace inspection when he came back with the parts to do the job. Such a friendly guy with a thoughtful manner - I was glad to have someone like Danny on the job. He completed the work quickly, cleaned up, and everything is working great!
The only thing I would change about my experience was my initial phone call to make the appointment. I would have preferred to discuss what the problem I needed help with before the customer service agent gathered all of my contact details. I also would have liked her to advise me how the pricing worked, but was left in the position to ask for that information at the very end of the call instead of it being proactively offered. Other than that, this was a great experience and I will call Fox the next time I need plumbing and/or heating help.
Richard Sparks
Installed new Garbage disposal - new faucet - re-plumbed interior drain and trap.
I was called prior to the Plumber arriving to say that he was on his way and then he showed up on time. I explained to him what I wanted done ( I had briefly told the company prior to scheduling the appointment) and he explained my options and approximate cost. We picked the devices we wanted and he proceeded to install and re-plumb.
He cleaned the area and laid down a cloth to keep it clean - he wore booties on his shoes to keep from tracking in material from outside. Once the job was complete he cleaned up the area again and removed his tools and presented the bill. He also told us about other services his company provides (but did not push) and to call him if there was any problem with the work that he had done.
The Plumber was open to any changes we needed and explained costs ahead of time. He was very professional and worked through to completion. Even though the job was more complicated than he initially thought, he kept it on bid. I would bring this Plumber in if I ever have anything else to do on the plumbing.
RL F
We needed a gas line upgraded to meet code in our kitchen. Making our appointment was easy and quick. There first available slot was in two days, which was longer than we had hoped but just fine. The employee arrived right on time and did a quick job for us. Review would have been five stars but the bill was much, much more than quoted and I had to follow up for the correction. Although I did not end up paying the amount we had been quoted, they did reduce the bill by a bit. Other than the financial issues, they did a great job and seemed to know exactly how to fix our issue.
Bill Barraugh
The technician for Fox was great - called to let me know he was on the way, efficiently solved our problem and asked if there was anything else we needed to have him look at. The follow up for the company was also good.
If I have a plumbing need I will use them again.
Ann Webb
We have used Fox Plumbing in the past and have always had great service. So when we discovered a leak in our basement, they were the first people we thought of to call. I called late in the day, but they were still able to send someone out the same day. The tech found the problem right away and fixed it. A nice touch was when he asked me if there was anything else he could take a look at while he was there...I really appreciated that! Thanks guys!!
Rebecca H
I needed a lot of plumbing work done. New piping from the street, under my house, a emergency shut off valve and outside faucet installed, and my hot water heater replaced. Kyle was very honest with me and helped me come up with a plan for how to get everything done and done right. He and Jose showed up right on time at 9 am and worked all day (in the 90 degree heat), but got it ALL done in about 8 hours! They worked so efficiently and kept me informed throughout the process. So glad I got Fox Plumbing to do this work and not go with the first bid I got from another well-known northwest company that wanted a lot more to do the job and didn't really know what I needed. Thanks again Kyle and Jose and Fox Plumbing and Heating!!
Dan Grove
Just great, and for less than I would have expected for a Sunday emergency call. Oliver, the plumber who came out, was fantastic.
Ruz Gulko
Fox is consistently the BEST in the business. We've lived here for over 30 years and had tried some other companies at first, but there is just no comparison. Every serviceman is so helpful, courteous and capable. They are prompt and always clean up after themselves perfectly. Danny blew my mind last time with his concern and kindness as well as a thorough understanding of my finicky furnace! These people are solid GOLD!!
Stina Peña
The plumber arrived on time and did a great job fixing our kitchen sink. He was courteous and friendly, and completed the work within a reasonable amount of time. I would definitely use Fox Plumbing again!
Invoice #141869, Seattle, Wash.
Russ Mann
We hired Fox to install 2 minisplits after receiving multiple competitive bids. Fox was in the middle on price range- not the cheapeast, not the most expensive. But they offered Daikin splits, a better product than others and made their install bid very competitive. Shane the sales person and Cody the technician were knowledgable, thorough, polite, prompt, on time. They worked us in very quickly, so we could be cool for the heat wave coming up. The install went very quickly with minimum mess. The afterservice has been great, including us realizing we really wanted a different model of splits, which they offered to upgrade at only product cost. Would definitely recommend.
angela
We just finished a large renovation which included adding AC throughout the house. We added an entirely new system: tankless water heater, heat pump, furnace, AC, air scrubber, etc. During the renovation, we worked with numerous sub contractors that our general contractor coordinated. The only sub we hired on our own (didn't go through the general contractor) was Fox. I have to say we had problems with every single sub that our contractor brought in, so Fox was a breath of fresh air. Our contractor was extremely impressed with Fox and really enjoyed having them around the job site. A few months after installation we had Fox come back out to help us with a few things. During their visit they spent extra time cross checking the installation and ensuring that every single component was performing as intended. The attention to detail was amazing and we actually found a few things that prevented future issues. I want to specifically call out Danny. He was a delight to have around the house. It was apparent he liked his job and enjoyed helping people. His truck was fully stocked so when I asked for him to install something he could do it right then and there. I had him add a new filter and install the air scrubber. I have to say, the air scrubber is well worth the money! I got it to crack down on the dust we have in our house. The additional benefits are a bonus...purifies the air and surface area, allergy assistance, etc. I usually dust every other day. Now I dust every three weeks. Even when I do dust, the amount of dust is significantly less. Last call out...the air scrubber take the odor out of the air. For example, if I could bacon the house doesn't smell hours/days later. The odor is just gone. This thing is amazing! Danny and Bobby, you're stuck with us as customers. We will always use Fox for our plumbing needs.
Jim VanGilder
Quick response, called before arrival. Jerrod was friendly and professional. Determined that my bathroom faucet needed to be replaced. He did not have a matching set so I ordered one, and Jerrod came back to install it without charging for a second service call.
MUCH, MUCH better than my earlier experience with South West Plumbing who never came back to finish the job.
Patrick Dion
Adam was fast knowledgeable and super friendly. Have used fox twice now when other plumbers are weeks out and they have been great both times
Glenn Toptine
Jerrod came in assessed the issue and told me what he expected, then got right to work.
He was fast, clean and did the job in a very short time. He was very professional and courteous.
I was very glad I called Fox Plumbing & Heating and would Recommend them to anyone.
Ronda Winfield
Adam was professional, explained his process thoroughly, and did his work expeditiously. It ws a pleasure to have someone like Adam take care of our plumbing issues. Thanks Fox !!!
Wendy Miller
While having to call a plumber is not high on my fun list, Fox made it as painless as possible. I called regarding a clogged pipe which I wasn't able to snake myself. They were able to schedule me quickly. The technician, Jerrod, arrived on time and was very professional. He explained the process, gave me a quote and proceeded with the work. My 100-year old home always has a few tricks up it sleeves and Jerrod was able to work with it. The area was nicely cleaned up and he reviewed all the work with me. This is my second time calling Fox and I will call again if the need arises.
Richard Frishholz
You can often tell or at least get a sense if a company is run well by the first contact. I did as I always do and get 3 bids but got a sense right of the bat that fox was running a well organized business. A person answered the phone and listened to my request and proceeded to get all the info and immediately schedule someone to come out and do a bid. Off to a very good start.
Kyle came out and spent a considerable bit of time going over the project, was thorough and clearly was working with me and not pressuring me to do it his way. I really like it when it feels collaborative. He started work at an agreed scheduled time again working with my schedule not his. He came out on time and accomplished everything we had planned in one day. Nice work Kyle. Then there was a delay and the company was more then happy to work with me and reschedule the remaining work. Again should up exactly on time and went to work. Kyle again was very attentive and willing to go over concerns and questions I had and made last minute changes without complaint. Some of the work Fox was to do got done out of necessity and they were amazingly willing to renegotiate the contract and subtract the work done reducing the over all cost.
On time, worked hard, collaborative and willing to work with me on changes while being the best bid. What else do you want?
Walt Hill
Service was great. From the scheduler to the installer, everyone keep us informed as to when they would arrive. The installer got a new water heater quickly and the installation went without a hitch. Kyle even pointed out a potential future problem. Nevertheless, I'm always amazed how much legal services and plumbers cost but for the latter, amortizing it across the 10-15 year lifespan of the equipment, it doesn't seem so bad.
Peter Miller
My wife, Stephanie Miller, routinely goes to Fox Plumbing for all our needs. This summer Fox has replaced a sewer line and a hot water heater at our rental house. Fox staff were very helpful coordinating our appointment, we got a spot on estimate for the work done, and the plumbers were very professional and nice to both my wife and the tenants at the house where the work was being done. Today they came out to our rental unit again to search for a leak. No leak was found but the plumber did refer my wife to a company that can detect moisture infiltration into the house. Great customer service all around. Thank you FOX!!!!!!!!!!!!!!!!
Shirley Tan
Fox Plumbing is great! We live in an old craftsman house, so we need to call on plumbing experts at least once/year for miscellaneous fixes. (mostly leaky faucets)
We've used one other plumber other than Fox and were not satisfied ... so glad we found Fox Plumbing! Fast, friendly, and they get the work done. :)
Dominique Avery
Fox plumbing put in a new sewer line for us just after we moved in. We found our sewer line was filled with roots and we had no external clean out. They put in a new clean out, cleared the roots and lined the sewer line for much less then the roto router company we called first. They did a good job keeping the job site clean. The concrete patch in the side walk is not great but overall they did a wonderful job and were very friendly. They even gave my one year old a stuffed fox which she thought was great.
Kenneth Estes
Just had the pressure wash "jet" brought to my house to clear infiltration of my sewer connection line. As always the Fox tech was knowledgeable, affable and efficient. I always enjoy these visits because I learn so much just following their procedures and explanations.
My 59 yr old home remains in splendid condition thanks to the TLC it receives from Fox maintenance.
Well done!
Patty Harris
I called on Friday night and left message that my Disposal was not draining. They called me back and said if it was not an emergency they could be out first thing Monday morning. So I made an appointment for 9 AM, Ed Lindahl was on time and was done in 45 minutes. Did a good job. I have used Fox Plumbing for years. Disposal works great again. Thanks Ed.
Randy Kilmer
We tried to use two different private plumbers because they came highly recommended but one never got back to us and the other need multiple photos sent just to see if he could do the job. We gave up and called Fox. They came without additional hassle and did a great job. We will call Fox next time.
Pat Weber
We were having problems with our gas water heater. The service and coordination of the service call, to the tech calling me to say he was on his way (3 hours earlier than anticipated) made for a great start. We had to replace the heater but Rick did a great job. Patricia, the scheduler and administrator was FABULOUS!!
DJ Wisenguy
We have used Fox Plumbing twice - once to repair a broken sewer line & once to replace the water main. We have had a great experience with them. They are professional, courteous, punctual, and they explain everything thoroughly.
We highly recommend them!
peggy fly
James arrived promptly @ set time. Work was accomplished efficiently and with care for my home and belongings. He was courteous and professional. The job of replacing a hot water heater these days is time consuming. He performed his tasks keeping watch for my new floors and educated me along the way.
I would definitely recommend Fox for my future plumbing needs. I will recommend them to my neighbor and friends as well.
I have peace of mind now knowing there will be no water disasters. As I live in a condo it is vital to my security and that of my neighbors.
Thank you for a job well done.
Cynthia Rose
I would like to commend Jerrod, our plumber, for helping us out today only hours after I told Stephanie, the scheduler, about our plumbing problem. YAY Stephanie! After he greeted us he got right to work. We were in a tight spot because ours is an old home with old plumbing & we despair every time there is a plumbing issue. Turns out Jerrod explored the area of concern, explained exactly what the problem was, what the repair involved, fixed it and he was done! Very resourceful & professional.
Melissa Hendrickson
We got a very fast next day appointment. We had a leak from our kitchen sink going down to our outside soffet, below our deck. The problem was resolved within 2 hours. The plumber, Kit Jones, was courteous, quick, & efficient. We will use Fox Plumbing for any future needs!
Vivian Anderson
Very friendly and thorough, technician was very likable. Installation was quick and easy, done on time.Cleaned up afterwards, very helpful with putting things back, so I didn't have to.
The technician explained exactly what he did and why, in a way that made sense to me.
I was very worried about the situation, but the Fox technician rescued me right away, and then I felt so relieved when it was done, because he took such good care of me. Great job!
Thanks, Fox Plumbing and Heating!
J C
Arrived on time and solved my furnace problem in 20 minutes (blown fuse) and then finished my own attempt to install a new wifi thermostat. Very reasonably priced. Superior service. Chris let me understand what he was doing and was never condescending even though I'm a female. I had them install a new hot water tank about 6 years ago, so I knew they were fast and professional. Will continue to be a customer for whatever my next need may be.
Vanessa Bodley
You could hear water running, but 3 people prior to Fox Plumbing couldn't find the leak. The leak was fixed and I was given information about the galvanized pipe that my house has and some options for replacing it. Jerrod N was awesome - great customer service, friendly and informative! If I decide to move forward with replacing pipes, I would ask for him. Thanks!
chy03001
JP was my Service Technician and he was excellent. He arrived in the time slotted and was respectful and professional. I would have given Fox Plumbing 5 stars except it would have been nice if I had an email reminder the day before my appointment so I could be reassured that they had me on their radar.
Annie Erlich
Our regular plumber couldn't help us with our busted water line valve (his wife was having a baby), so we called Fox Plumbing. They were very prompt and courteous, and definitely worked hard to figure out a tricky situation (we're on a shared neighborhood well, and it took some time to figure out how to turn the water supply off for our house). Would definitely recommend!
John Hirayama
We had a floor drain backing up in our laundry room. Called Fox Plumbing & Heating after hours. Technician showed up right after the call. Cleared the drain and got everything working in no time. Very professional, took extra care to ensure that the floors in route to the laundry room were kept clean while setting up and taking out the equipment. Highly recommend this company.
Chris Pribbernow
I needed to have a toilet replaced so I called Fox and they send someone out the same day. The gentleman named Jerrod was very professional and did a great job. He removed the old toilet made some needed adjustments and placed in the new toilet. He took the old toilet and all the packing and left the bathroom as clean as he found it. I have used Fox Plumbing before and will continue to call on them
when I need a plumbing job done. GREAT JOB JERROD!!
Erica Jonsen
Called Fox plumbing on the recommendation of my parents who had worked with Fox before. There high review was rightly given. Jarrod arrived early, was clean, courteous, and explained exactly what he was doing. I would work with Jarrod and Fox again in a heartbeat. Thank you for making a difficult time much easier.
Scott Grunden
I was totally satisfied with this maintenance service on our gas furnace. Husein was professional, answered my questions, completed the work in a timely manner, and cleaned up perfectly. I appreciated his recommendation for a future repair without any pressure to do it at this time, and if we have a need to do it down the road, we will call Fox (and hopefully Husein can do the work) thanks again.
John Pistone
Josh went above and beyond my expectations with a pretty complicated sink install. I really appreciated his patience while he was trouble shooting and trying to explain to me what needed to happen. He really did a great job and it looks amazing. Great attention to detail. I'd give more stars if possible. Also, thank you Fox Plumbing for supporting a veteran! Thanks!!!
Andrew Brinkworth
The plumber who came out to install our Pressure Regulator was right on time, which is the first step to making a good impression with me. The plumber was also constantly looking out for me and making sure he found the solution that would cost me the least amount of money. Initially, we thought he would have to cut a hole in the wall, but after very minimal assessment and time, he found an alternative solution that would save time and the need to install in a wall.
I have a large amount of plumbing tasks coming up in order to update our home, and I will absolutely be using Fox again.
Heather Hagg
Called earlier this week needing a outside faucet replaced. The customer service agent was great, asked when it was convenient for me to have a tech come out. We schedule it for a Friday morning at 9am. The Tech called me 30 mins before confirming my address and let me know that he would be there in 15-20 mins and I also got a email stating the same info. The tech arrived on time, was very nice and looked at this issue told me it would take about 1 hr to fix and the quote was what I expected. He got to work and was complete with in the time expected. He was very polite and showed me that it was all done and explained that the faucet he put in was frost protected, Great for up her in the northwest! Would recommend this business. Bottom line they are professional and no big surprises when the bill comes due.
Bruce Allenbaugh
Called Fox and their CSR Savannah was helpful and polite. Repairman arrived within 30 minutes (for a non-emergency call) to fix a leaky copper pipe in our crawlspace. Duston was professional and clearly communicated what needed fixing and what it would likely cost. He completed the work quickly and cleanly. He was upbeat and friendly. I'd recommend Fox to friends.
Steve Green
Fox Plumbing was very responsive. They were on the job the same day I called in. The work completed the repair very satisfactorily. The tech described my options and finished the job in a reasonable time and with minimum disruption to my household.
Allison Goldstein
Called Fox on a referral from ServPro. They were able to come the next afternoon and worked with my schedule. Eric and Eric were courteous, friendly and they really listened. They took their time and left no stone unturned in looking for the source of moisture that was affecting our wood floors. I would definitely recommend them wholeheartedly and they will be the first call I make the next time I have plumbing needs.
Daunne O'Farrell
Working with Fox Plumbing was a very positive experience starting with the scheduling phone call, to the same day service I received. The service was fast, friendly and professional. Kyle helped research our problem and then clearly explained all our options to solve our current problem and future services to prevent other problems down the road.
Margaret Chon
Jerrod, the service technician, was very professional and courteous. The company is extremely efficient and organized. I was able to schedule an appointment right away, and there were appropriate phone calls to let me know when the service tech would be arriving, and to ask afterwards about the quality of service. I would definitely recommend this company to others.
Last week, Duston investigated a possible bathtub leak and to install a new faucet. He was professional and courteous, and answered all my questions. Based on both service calls (Jerrod and Duston), I would definitely call Fox again for future work.
Han Choung
The technician found out the problem and fixed it right way. He charged responsible fee. Thanks for helping.
Sue Wood
James from Fox Plumbing came out and replaced some turn off valves and supply lines. He also inspected a questionable waste line, did some testing and determined it was okay. He was a great guy, talked highly of his company. I would call Fox Plumbing again in a heartbeat because I feel the company is very well run and it's employees are honest and trustworthy.
Cheryl Mcmaster
After calling with a water heater leak they were quick to set up an appointment the next day.The repairman Bobby was very friendly and described everything that was going on with the water heater in great detail so I could understand it. Installation was quick because they had another guy bring out the tank and parts needed instead of him going back and getting it. Overall great service really pleased. This is the third time I used them and will use them for all my plumbing needs.
R Pritchard
Had a different company come out to replace a inoperative water heater and the technician said he couldn't give me a proper estimate and there were too many problems with the space to remove and replace my water heater. Recommended I call his boss for further evaluation; meanwhile no hot water.
Instead I called Fox Plumbing. They sent Jerrod out and he looked at the situation and said it would be no problem. I chose a heater and he started work immediately. He took the old tank out while he had our new tank delivered. Jerrod is super efficient, neat, polite, and a hard worker. We will call Fox Plumbing and Heating again and again.
Henry Cody
Fox replaced our 100 year old water service and installed a new hose bib. Jose and his partner did a fantastic job, on time, and on budget and were very thorough and workmanlike. They cleaned up thoroughly and were a pleasure to work with. The line was direcionally drilled with no damage to any existing utilities or structures. They poured back the sidewalk where the pipe entered the home. Excellent service.
Lars Brinck
We had a bit of an emergency when our sump pump failed in our basement and we had minor flooding.
We called Fox plumbing who we had used two times before. The technician Bobby showed up at our doorstep 45 minutes after our call.
Bobby had a new sump pump in the truck and all the spare parts needed to do the job and an hour later, we had our new sump pump installed and operational.
Very friendly, personal and professional service.
A happy customer.
Annice Okos
Kyle came out to fix 4 plumbing issues at my home. He is great, keenly attentive, informative and willing to email the manufacturer for advice on a part that may be missing and a clogged fixture. So, he's going the extra mile which I thoroughly appreciate. Kudos to Kyle. The price for a short visit, roughly one hour, was almost $250. This is really high for a few simple, non-urgent, problems. I think the company should have a separate simple fix-it rate for non-urgent problems, that barely need a plumber -- that's my opinion.
Jon McKay
I called Fox based on the reviews given online and was not disappointed. The service technician called the day of my appointment and let me know when he would be coming by beforehand, showed up on time and was very knowledgeable and friendly. I had a simple issue with my shower fixture not allowing enough hot water but Bobby fixed that within an hour. I would recommend them to anyone in the area. I'm not well versed in the current labor costs but they do seem expensive.
John Diaz
They were quick to respond, professional, and were quick to find the problem. I would recommend Fox Plumbing if they want the job done quickly and professionally. They did not try to find more work to inflate the cost of the leak. They had the ability to come up with many solutions to the problem.
We had multiple leaks coming from the master bath and the up stairs hall bath, they did not have us sign a two year contract for $35 discount service like the other company that went on vacation when we found another leak a week later. But by writing about our experience we will receive $25, which helps for the $35 loss.
You will enjoy your experience with Fox Plumbing when you have a leak that can cause thousands of dollars to repair, if not dealt with quickly. They are nice and able to help any plumbing problem you may have. Also they are a bigger company, which eliminates any down time, you do not have to wait till they come back from vacation.
Brian Rauschenbach
This is your one-stop shop for Plumbing and Heating. I have a service contract with them and have used them 5 times already in a year for emergency plumbing issues and my furnace parts going bad a few times. Staff is super professional and knowledgeable and the dispatch/front office communicates when the service team will be able to come out for the call. Ask for Mike on plumbing issues and Daniel for your furnace. Both professionals and best of breed.
Ray Doyle
Good communication from the technician when he encountered traffic delay. Considerate use of shoe covers when walking through my home. He explained what he might have to do and what it would cost. I was happily surprised that the job was less complex than it could've been resulting in a lower bill for me. The technician completed the job to my satisfaction. I would definitely recommend Fox P&H to others.
Dee Clemence
Sean got fixed in about 10 minutes. He did a great job
Darin Johnson
Heat pump install. Very professional, respectful of the property, answered questions thoroughly. Very happy.
Queen Anne Chiropractor Center
Brandon was excellent- efficient, straightforward, and no disruption to our office flow.
kim petz
I just can't say enough good things about the service I received. I'm actually shocked as to how impressed I was. The service tech was so nice and helpful. He was friendly and cleaned up and helped me with other issues. He answered all my questions and told me a few things I might want to do in the future. That aside, the price I paid was really close to the estimate I received over the phone. I was shocked that he didn't try to add on or adjust things. I can't tell you how reassuring it is to know there is a reliable plumber out there. He saved me a lot of money over other estimates and he did an amazing job! My sink works and he fixed my faucet too. The leaky pipe is no more! I can't express how happy I am with your services. I will tell everyone I know about your company. Thank you so much!
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Bill Woertendyke
Twice this week I've had to call for assistance. Our home is being resided and on both days the workers pull a nail into our copper pipes. Fox Plumbing is always there when you need assistance. Service was prompt, meticulous and professional. I'd give them six stars if that was possible!
Dave Nauditt
I have relied on Fox Plumbing on four separate plumbing problems. Each time their response has been immediate and totally professional. These fellows come prepared to solve your problem, no messing around. I keep their phone number prominently located on my refrigerator for plumbing "emergencies."
You won't find a better plumber.
My most recent service required special ordering of a replacement kit for my Briggs toilet. As soon as the parts arrived, they were dispatched and installed. I will never be a DIY again. My toilet now works like it did when first installed. Isn't that what we all want?
Fox is MY Plumber!
Andrew Kribbs
We've used Fox on three different occasions, and have always been impressed with their level of professionalism and service. It's very clear that they spend time to train their employees on the art of customer service and setting expectations. There is always somebody there to answer the phones when other services are closed or require you to email them with latency between responses. Fox has always been able to show up same day or next day. What I like best is they explain exactly what's wrong, and then fix it efficiently and cleanly. They are a little expensive, but not that much more than most other plumbers, and you absolutely get what you pay for. Excellent work, prompt service, and piece of mind. It's totally worth it.
Susan Dryer
What started out as a leaking bathroom faucet morphed into a major plumping event in my 60-year-old house with galvanized pipe and rust. Under-sink valves were frozen and I couldn't turn off the water to the faucet. Konrad Rath wrestled it to the ground which entailed two trips to get parts to fit This Old House and took all day. He replaced the valves in the kitchen which were original with quarter-turn. He knew it was a surprisingly big bill and applied a senior discount and returned free of charge to replace the kitchen faucet which was probably clogged with rust causing very low pressure. Prior to Konrad, I found Dave Bodendorfer to be very thorough and helpful in my mother-in-law apartment. In both calls, Fox went above and beyond what I asked for and expected. Fox was recommended to me by a neighbor, who is happy with their service, too.
Sam Leonard
Fox Plumbing was amazing! From the time Rick showed up to give me a quote until the repair was completed by Jose the next day they exceeded my ever expectation. They were early to the appointments we scheduled. The quote was below what I had feared. They finished the job early! I will recommend Fox to all my friends!
Enrique Cardenas
Sean the tech was very professional and knowledgeable, he was also patient in answering all of my concerns and questions. You have won me over as customer. Thank you for fixing my heating problem.
Rio Jones
We were very happy with our experience with Fox. We called in and had someone out the same week. He was very friendly and helped me with anything I didn't know about. He also helped me figure out what was the best options for us within our budget. I will definitely be using their services again the next time we need help!
Rosalind Echols
I called to ask about a broken water heater at 7:45 am, and they told me on the phone that they could have a technician at my house by 9am, which was an unexpected and lovely surprise. He called on his way, and arrived at 9am on the dot, which was also really lovely. I am not used to getting such fast and prompt service. Once he arrived, he meticulously tackled the problem, talked me through the possibilities, and then answered all of my followup questions at the end. Water heater is working great, and it was a completely seamless experience. Very happy!
John Van Bodegom
I was able to obtain an appointment for a plugged drain in a timely fashion. Matt, the plumbing technician, arrived on time. He quickly cleared the drain. He then cleaned the area of his work and offered advice on how to avoid the problem in the future. The charge was reasonable. I would definitely call Fox Plumbing and Heating for future problems.
Toby Morris
Our electric furnace stopped producing warm air so we called Fox and had someone come out to diagnose the issue. The technician was courteous and gave me a detailed evaluation of the condition of the furnace. We chose to replace rather than invest in the old one since it was 37 years old! After the install I was concerned about how the new furnace was hooked up to the house wiring. I spoke with the service manager and he sent someone out right away to address my concerns. The technician he sent out was very experienced and knowledgeable and addressed my concerns by changing the way the furnace was hooked up. He also took the extra time to make sure everything was working as it should before he left. I will definitely use them again if needed.
Mark Geyer
We needed a plumber about a year ago for installing kitchen and bath sink faucets, and found Fox on Angie’s List. Will did a great job. He was courteous and professional, and worked quickly.
I called Fox again yesterday morning about a badly dripping tub faucet. William came out that afternoon. He arrived on-time, was courteous and professional, and did an outstanding job. No more drip and increased water pressure. We couldn’t be happier.
We will continue to use Fox for all our plumbing needs.
Mary O'Brien
I emailed Fox Plumbing on Sunday night and a plumber was here early Monday morning! My son had clogged the toilet drain with a toy car and Kyle from Fox Plumbing quickly rectified the situation with professionalism and knowledge. I am so pleased with the warranty for his work too. Kyle even brought my son a plush toy fox to play with. We have used two other Seattle area plumbers (big name companies, one rhymes with leakin) and we are so pleased to have found a reliable plumber with a fair price after so many painful experiences with other companies. Thanks, Mary in Seattle 140761