Reviews of Upfront Plumbing & Drains. (Plumber) in Salt Lake City (Utah).
Upfront Plumbing & Drains
7163 S 2420 W, West Jordan, UT 84084, United States
Description
Information of Upfront Plumbing & Drains, Plumber in Salt Lake City (Utah)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Upfront Plumbing & Drains
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Upfront Plumbing & Drains
Brett Nelson
I’ve never done a review in entire my life, as I’m not a social media type of guy whatsoever. However, I feel that Upfront Plumbing & Drains deserve my honest feedback, so here we go... The main water line to our house broke, so we needed someone who could quickly repair it at a fair price, as we had to completely shut off our water. We called several companies, but had absolutely no luck coming across anyone who could meet our needs. Everyone we called came out and quoted us with outrageous prices and were several weeks out before they could even start. My wife then came across Upfront Plumbing & Drains via Google search & gave them a call. They immediately came out and gave us a very generous quote and could get started within just a few days. An entire team came out to our property and completed the job in no time at all. We wanted to express our sincere gratitude to the owner Ryan and his team (Chuck, Jeff, Justin, Kayla, Ricky & Ryan) as they were absolutely amazing! Talk about great teamwork, professionalism, and overall cool people! They wasted no time and did superior work. To anyone who reads this review, I strongly recommend that you don’t waste any of your time looking around, and go with these folks right off the bat! They are amazing to say the least! Thank you for your services! If you are ever in our neighborhood again, swing by and say hi!
Cheers,
Brett & Felicia.
Dallas Killpack
Trent was awesome! He was super knowledgeable and friendly, too. I had a leak that someone else suggested cutting into my wall to fix, but he suggested the simplest fix first, sparing my walls from being cut into! And it was much cheaper. He also fixed my bidet while he was there which was super nice of him. Great experience all around. I'd definitely recommend Upfront plumbing!
Ryan Roberts
Called Upfront and Ashley had a tech at my location within an hour. She was great! So no complaints about the service or response. My only issue is with the pricing. Seemed really high to me and after talking to several other contractors I probably paid twice what I needed to. I justified the extra expense due to the quick and professional response. Sometimes plumbing doesn’t wait to find the best bid.
Daemon
Trent arrived right on time and knocked this out very quickly. The install was much better than another plumber we used. Very please and will use them again.
Also used them for a water main repair. They were right on time, completed the work much more quickly than anticipated, and provided great quality service. Kept me involved through the process. Great group and highly recommended.
Tina Richardson
Randy was very knowledgeable, great customer service, took the time to explain things to us and was very expeditious in getting the job done and very timely. We had to have him come back we needed one more part and they got right back the next day after we called and really took care of us!!! This will be our first call for any plumbing needs and we highly recommend this company for upstanding service and value.
Farrah Mojabi
This company and the representative technician Randy that came to my house to perform some of the preliminary work and give me an estimate for the larger project was extremely professional and did a great job and although the project turn out to be more complicated and took longer than anticipated due to the age of the pipe , the final cost remained as what the original estimate that was given. I highly recommend this company and I’m extremely pleased with the work performed. Great service and staff!! Thank you for a job well done.
Bob deWitt
Water softener installation in addition to tankless water heater. Trent did a fantastic job. He was on time, very courteous and friendly, and did a thoroughly professional job--even redirecting some outside water lines that had originally been incorrectly installed, at no cost. Upfront was willing to negotiate on price and gave us a great deal on both items. We would have no problem in calling Upfront again. Two thumbs up.
Casey
Trent was amazing. He quoted a very fair price for the work and was able to quickly come back out to perform my new gas line install for my stove, copper pipe removal/rerouting, and run a new water line to my fridge. I will be going to UpFront Plumbing for all my plumbing needs. Super impressed. Thank you for doing quality work.
Gaye Young
We are remodeling our bathroom downstairs and they redid all of the drains in the house and moved them where we needed them. We didn’t have to wait a long time for them to come out and they got the whole thing done quickly and professionally. I was surprised at the huge price difference between quotes but Upfront plumbing was the most reasonable! Alida we had one more thing that needed to be done after our initial inspection and it took them a while to get back to do it but they eventually did. I would definitely use them again!
Shelbie Flandro
We had some major sewer back up issues in our home, these guys came in and fixed the issue along with putting new plumbing throughout our entire home. They were reliable and trustworthy. I would give them a 10/10. Phenomenal company to have do your work!
Shaun Farnsworth
We can't recommend this company enough! They responded quickly when we called for a quote and their price was way better than another company we called for a quote. They installed a water softener, moved our water heater, and installed a filtered system in the kitchen. They were knowledgable and helped us to understand the pros and cons of all the options. Their work is top notch. Our only regret is that we waited so long to have this done.
Mindy Valerio
I have to have my inside and outside plumbing fixed and upfront will be doing both jobs. Matt and Mason are the two men working in my indoor plumbing and switching out all the pipes. They have been complete professionals very caring and empathetic to my situation. They took all the necessary steps to protect my home while they worked they were left in my house alone to do their repairs and never once did I feel uneasy bet trustworthy company. I haven't met the people that will be doing the outdoor plumbing but I know I'm in good hands if they are as great as Matt and Mason.
The outdoor plumbing guys were just as great as the indoor guys! I would definitely use them again and would recommend them to anybody looking for a professional and Affordable plumbing company
Andrea Arango Arroyave
Chuck and his female co-worker (didn’t catch her name) came over to do a plumbing rough in in my basement. Both were very nice, explained everything, answered all my questions. The company has fair prices, will definitely go with them again in regards to plumbing!
Tatio College
Randy was amazing! Very professional and knowledgeable. Perfect verbal communication about what the issue was and how he was fixing it. Noted things to look for and very polite, his work was awesome quality and quick. Definitely will be using and recommending this company from now on.
Crystal Ayers
Randy, the, plumber, was so kind, caring, and gave clarity and relief to our family. He took the time to explain things to us. The lady that scheduled the appointment was kind and professional. I would highly recommend this company. We will be using their services for all of our plumbing needs going forward. They won our hearts & our business.
Alexandra Cortes
Randy was excellent! We were able to get on his schedule less than a day after contacting the company. When he arrived, we had trouble finding the secondary water shutoff but he was so patient while the water district located it after multiple attempts and a lot of time. Some people would be annoyed but he wasn’t bothered by the delay. He did an excellent job fixing the leaky water spigot quickly when the water was finally shut off. Randy was very professional, friendly, and did an amazing job with the fix. I’d recommend this company to anyone that needs a need a plumber and will be using these guys again for any plumbing work we need.
Sarah Bradshaw
They installed a water softener for me and did a great job! I was impressed by their professionalism, skill and responsiveness. They were able to do a job other plumbers weren't able to do and were affordable. I would definitely recommend them!
Dwayne Wagner
AMAZING SERVICE AT A REASONABLE PRICE! Our water heater failed and I found Upfront Plumbing on Thumbtack. One call explaining our situation and I heard from Ryan and Trent very quickly. They offered to come take a look, arrived as scheduled, quoted the work, and arranged their schedule knowing our circumstances were dire since we had already gone several days without hot water. I cannot say enough about how happy I was to meet Trent. He listened to our situation, is truly an expert and went above beyond to help us get things working again. I also made a short notice request to add in a water softener and they made it happen. In short, We have found the plumbing company we will call for all future plumbing needs! Thank you all at Upfront Plumbing, you have created a “Raving Fans”! ~Dwayne and Chrystal Wagner
Jesse Rowley
I had 3 companies come to look at my leaking shower faucet. Upfront was the lowest price and did the job quickly and on the spot, and didn't try to get me to replace the whole faucet like the other 2. My one complaint is they didn't wear shoe covers and tracked a little mud on our hardwood. But the price and speed made up for this, and they were polite and would probably have worn them if I had asked. UPDATE: the owner contacted me soon after I posted and very politely apologized they didn't wear shoe covers. Overall I would recommend and will likely use again.
Jan Crowther
We had a tankless water heater installed to replace our leaky water heater. They also replaced the water softener and re-routed drains and water lines for our bathroom remodel. Trent, Chuck, Kaylee and the rest of the crew are amazing and professional! The workmanship is top notch. I highly recommend this company for any of your plumbing needs.
Jan C
Shannon L
Randy was great! He explained everything as he went. Pointed out the issues, explained the repair steps, and was crystal clear about pricing.
I appreciate how quickly they were able to get me scheduled.
I will absolutely use Upfront for future plumbing needs
Kym Hawvermale
After discovering that our second floor, 100 gallon hot water heater had failed, I called several complanies for a quote to replace the old heater. Trent from Upfront Plumbing and Drains returned my call almost immediately and we scheduled a time for him to come out.
Our house is old and has been remodeled several times by previous owners (sometimes with "interesting" solutions to problems). Trent took time to understand our setup and was able to offer several options to replacing the heater. He arrived when he said he would, removed the old heater, and replaced it with 2-50 gallon heaters in two separate locations. He told me everything he had done and thoughtfully answered all my questions. This service was almost half the cost of a quote I got from another company!
I would use Upfront Plumbing and Drains again and would recommend them to anyone who needs plumbing services.
Michelle Marco
5000 star experience. Upfront was super professional and everyone was really nice. They did a full plumbing replacement in our house. It was a lot of work and they got it all done pretty fast and with minimal damage. We couldn't be happier with the job they did and I would 100% hire them again
Alexis Cairo
We found UpFront on Angie's and we were not disappointed. The team was very professional, courteous and responsive. They know their business. They did excellent work and completed it in two days. Very good value. We would definitely use them again.
Stacey Hutchinson
Trent with Upfront was wonderful. He came within a day of calling, was nice, professional, and helped me with a few random plumbing needs- and all at a very fair price. I will definitely keep Upfront on my list for future needs!
Holly Stephens
Randy was great and helped to repair a tub stopper as well as a shower valve in two different bathrooms. It was quick easy to talk to and explained all the fixes he was making. I highly recommend and will be using them again
Von Madsen
UpFront replaced the entire plumbing in our 1946 home. A big job! Mason and Matt were fast, efficient and professional. They finished the job a day early! No 5 star review though. The manager wanted to charge an extra $450 for a 30 minute add-on job. Watch your pocketbook when you’re doing business with them!
Kerry Christopherson
I was notified when Justin was on his way. He was prompt and professional. He resolved two issues I was having in short order. Good price! I asked for a couple of business cards for any future plumbing needs I might have. Very happy!
James F
Had a water softener and whole house filter installed. From quote to installed was less than 48hrs. Quote was the best out of three we got from three different companies, and it included the whole house filter. Employees were professional and personable! Will be our go to for plumbing from here on out!
Sara Rehmer
We woke up this morning to a soaking wet wall, floor, and the tiniest hole spraying out water in our pipe that controls the water pressure coming into our house from the city. I called a few other places and was getting no answers, no time frames, or were days out to be able to help so I decided I’d look up a place that isn’t a ‘big name brand’ (as a small business owner I try and support smaller and newer businesses as much as possible).
The customer service was amazing, answered quickly and didn’t have to wait on hold or anything, I believe Randy is who I spoke to on the phone. Trent was at my house and fixed the issue within 2 hours of me calling, and was very nice and explained everything to me making sure I understood exactly what was going on (and not in a “dumb woman knows nothing about plumbing” type of way THANK GOD😂).
The priciest thing about it was the part we needed and even that wasn’t too bad, they are very reasonably priced to get the job done which is SO nice especially during the Holidays.
Also, my dogs hate men being in the house when I’m home alone without my husband (such good guard dogs) and only barked a couple times when he first came inside so I’d say that’s a good sign as well. 😉
Thank you for helping me, my family and my pets be able to have our water back on so quickly!
Also, bonus they had someone come out and do an inspection and quote for fixing the damage which was very nice!
Angela Lundgreen
I am.not easily impressed. This is the second time I have used this company. I am impressed by Upfront Plumbing, Ashley and Anna answering the phones and making appointments, are terrific! As are
and their technician Randy.
They got an appointment for them to come out and look at it quickly and fit my busy schedule. Randy quickly made the assessment without himhawing around. He explained everything in professional, yet understandable terms. When I asked questions, he answered and offered options without trying to upsell me or pressure sales. They were able to change the water heater out right away! Thank goodness for Randy and Ipfront Plumbing. I would recommend this company and Randy to others.
Jennifer Andelin
Trent was awesome! There were some challenges with the job and he offered different solutions. He did great work and answered all my questions. I will call him again.
Sherwood Forest
Ryan was terrific. He was quick to complete the job and was very professional. We will continue to use Upfront when we need repairs. Also they offer very competitive bids.
David Herrin
Justin was actually early. He called and said that he was ahead of schedule and asked if he could come earlier. He came when he said he would. He was super helpful. I genuinely believe that he was sincerely interested in helping rather than just getting money. They didn't charge just to have a guy come look at it.
Parker Chatelain
These guys and specifically Trent are awesome. They helped us with all the plumbing on our bathroom remodel. Great value for high quality of work they do.
Greg Solia
Matt with UpFront Plumbing was outstanding and easy to approach, he was able to help me understand each leg of the process! The work was excellent and we’re now able to return to our everyday home activities!
Misti Jensen
On the first visit I was offered options (everyone loves understanding their options) without pressure. On the second visit (after parts were rcvd) the plumber returned very quickly (within1 day), cut drywall (necessary to access the line -- he limited the mess, cleaned up the mess, AND cut the drywall so cleanly that it can be reused for repairs). He was kind, professional, and understood from a customer's perspective and needs; he truly reflected the best kind of customer service. And the whole experience didn't break the bank. I will use and would highly recommend Upfront Plumbing & Drains for friends and any future needs. My enemies should call Roto rooter or someone else that over promises nd under delivers. LOL!
Dallan Child
Amazing company to work with. Randy is a diamond in the rough. It would be a travesty if Upfront lost Randy. It is our hope that Upfront treats Randy well and compensates him well for his "cut above" great service. The work was fast and great!
Mark Davids
Main sewer line replacement, line jetted and added a sleeve to repair used camera to insure repair done for excellent install of job . On time upfront on price and what job involves to complete. From the backhoe operater to the guys laying pipe and running other equipment. They knew the job and took care of us , every step of the way.
Andi Rogers
They were professional and friendly, and the owner made the effort to fit us in to a tight schedule so we could get our water turned back on quickly. They arrived on time and finished the job fast. Thank you!
lauren forsyth
Installed plumbing for a laundry room. Randy was very responsive, answered questions, helped come up with solution for installing a laundry room in my house. Did a great job! Would definitely use again!
Dawn D.
I had a small gas leak and they were able to schedule me 3 days out. Trent was so friendly and careful to check every possible place for leaks to be sure he covered everything. He was very knowledgeable and offered a couple of great references for someone to fix the leak. Quick and easy, great to work with! Very reasonable service charge also. Highly recommend!
6 months later: Used them again! Mason was so friendly and polite, he really worked hard to help me get everything done. I had a wax seal under the toilet needing to be fixed, a new water line and valve to the dishwasher put in, and a new faucet put in. The pricing was very fair and very upfront. After installing the faucet it wasn't working (an issue with the one I bought) and Mason figured out what was happening with it and helped me fix it after I got a replacement part. He was my hero!!! Freaking love this company, I hope they always employ people like Mason!
Allison Draper
They got here earlier than the scheduled time and completed the job the same day!! New toilet and no more clogged drains. The price came in under the estimate. The service professionals were great!
Shauna Herrmann
Ryan and his employees are very knowledgeable and made a slightly difficult shower installation happen. I did run I to some miscommunication issues and unexpected issues that changed the quote I was given. Otherwise they were professional and did good work on the shower installation.
Hailey Peterson
My toddler clogged our toilet with flushable wipes and nothing I tried was working. Justin was able to come out same day and fix it 😊We are so grateful for there excellent work and amazing customer service! …
Luis Pastrana
Didn't have hot water. The new water heater worked well but no hot water was going to the sinks shower or washing machine. We now have hot water everywhere it's needed. Thank you Upfront Plumbing!!
Russel Fisher
The technician, Justin, was incredibly professional. He completed the job quickly and courteously. I was especially impressed with his follow-up in testing to ensure the installation was complete and that there were no issues.
Deanna Mortensen
This is a second call to UpFront plumbing. Again, we could not be happier with the service and professionalism. Trent is really so thorough. His expertise is truly appreciated.
Teri Wojcik
Conscientious and professional- - on time (early even)... cleaned up after... courteous to the impacted neighbors... worked with us on financing... can't say enough good things about this whole experience!!
Gregory Heyward II
Great price for great service. Really appreciate everything Ryan did for our family. Looking forward to using their services in the future.
Trent Packer
Randy was great. He was able to schedule us quickly and came on time. The part we needed for our shower was out of stock everywhere but he was able to find it 45 min away. He returned the same day and had it fixed in no time. What I really liked was how he explained everything to me every step of the way. No surprises. Great service. I would definitely use them again!
Angie Rees
I would recommend Upfront Plumbing and Drains.
I called about a leak from my bathroom into my basement and they sent someone out the next day even though they were booked. Trent came out and was really nice and did a bunch of testing and investigating and was able to tell us that the leak wasn’t a plumbing issue it was something else. So now we know what we need to get repaired because of his help. He didn’t overcharge for the service fee as I feel a lot of companies do. Trent Thank you for coming out and helping us figure out was was going on.
David Finch
Upfront Plumbing is now our preferred plumbing service! They handled a big job for us (unclogging a pipe underneath our foundation) with quality results, friendliness, and great turnaround time at a reasonable price. Matt and Cody were amazing! We will tell everyone we know about them! Thanks guys!
Ericka Ellis
Highly recommend Upfront Plumbing & Drains! I have 2 jobs that needed service, one in my master bath and one outside of my home and Randy was so professional and thorough in explaining everything. He was so patient and made sure I understood everything and was also right on time which I appreciated. Great company to work with!
Leslie Mead
Trent, from up-front plumbing is my hero. I needed a new gas line installed for my gas range coming the next day and he came out that day gave me a true & very fair quote, a quote too good to pass on so I accepted. So glad I did he was here on time the next day, got right to work installed the line cleaned up his mess installed the range and it was perfect. I can not say enough about this company and Trent, himself and I encourage and will recommend them to all of my friends without exception. Thank you Trent & UP-Front plumbing.
Leslie M.
Kelley Cantrell
Ryan and his crew have been fantastic. They quickly diagnosed the problem, explained everything, got us 'running' and the repair scheduled in a reasonable time. They've been on time and ready to roll, the crew is very nice to show us what was damaged. They have appropriate tools and equipment (as an automotive tech, I appreciate that very much) and worked efficiently. When the sewer was reconnected and the yard cleaned up it was clean and in order. I highly recommend Upfront, and I don't give glowing reviews often but they sure earned our trust.
Mike Corvin
We’ve had a toilet that has been squealing loudly whenever water runs. I contacted Ryan and he was so helpful. Trent came out and was very thorough and went out of his way to educate me on the possible issues. He found two and I had him fix the immediate problem of the squealing. Very professional.
Prior to this I had a clogged toilet where my daughter flushed a small shampoo bottle down our other toiled. Via text, Ryan told me how to take the toilet off of the floor and snake it to unplug it. It took me a while but me and my wife fixed it!
Aaron Organ
The team at Upfront Plumbing is awesome, we have used them twice now and I have been so impressed. I discovered a flood in my basement on the 4th of July, they answered the phone, talked me through everything and rearranged their day to come first thing in the morning and get the work done. I will be trusting them with all of my future plumbing needs!
Jan Olsens
Randy was knowledgeable,personable and got my repair done in a timely manner. I will use them again for future plumbing needs.
Amy Montgomery
We had Upfront Plumbing help us with our water main line. It was leaking into our home. They were very prompt in their response. They were on time EVERYTIME! It was a confusing leak, we had the city out and other plumbing companies that all had different opinions. Upfront plumbing was great about talking through some of the differing opinions with me and ultimately I decided to have them do the work. They were very detailed about what was needing to be done and what it would cost and how long it would take. We got several estimates. And they were not the absolute cheapest, but very affordable. Other estimates were much, much higher. They were awesome! The leak happened to be in the section of the mainline that was inside my foundation wall. They fixed it in the timeframe they said and for the price quoted. It was a pleasure working with Upfront plumbing.
Dot Wil
Randy removed the tank waterheater and replaced with Noritz tankless waterheater.
Communication was easy simplifying the process. The system works even better than expected. Thank you to Ryan, Randy and team.
Austin D
My kitchen sink faucet started leaking internally and Trent was able to diagnose and install a new faucet very fast. My family and I are very grateful for his professional attitude and suggestions to prevent another incident and we plan on using his services in the near future.
Shannon Saltzsieder
Truly one of the greatest experiences with this kind of service. Trent was kind, came to us early even, took the time to explain everything, and shared any knowledge he could to help us. We will absolutely be using upfront again and recommending them to everyone.
M Bentley
Worked with Trent. He was fantastic! Was great about letting me know when he was on his way, progress, etc. Very friendly and did a great job! Definitely would recommend to others!
Cliff Fine
Upfront notified me in advance of the technician’s arrival and Trent arrived exactly as scheduled.
He was knowledgeable and was able to quickly troubleshoot an issue with our RO system. Trent was friendly, polite and we are extremely satisfied with the service from Upfront. We will definitely call on them again for any future plumbing problems.
Jessica Willardson
I had Trent and Trent rough plumb my bathroom for two sinks instead of one. They were super professional, quick, and cleaned up everything before they left. They are awesome professionals. I highly recommend them and will use them again.
Rachel Gardner
We have used upfront plumbing a few times and have always been happy. Justin is great - very helpful, professional, and kind.
Dave Dixon Team Dixon Realty Group Inc
They made it so easy! Scheduled a time to diagnose, they came that morning, and then they fixed the problem the next day. Very professional & accommodating. Would highly recommend!
Allison Johnson
Super affordable. Worth every penny. Great to work with. Will definitely call them again. These are my plumbers now!
The guys at Upfront Plumbing & Drains were great! I found them on a fluke and I'm so glad I did. They came out same day to give a quote. Very professional and personable. They told everything that was wrong, showed us, and then walked is through the work order before we signed anything. Their team was fast and very polite and clean while they worked. They only tore up what was needed and then out it all back together nicely. Couldn't have asked for a better experience.
Maria R
Water softener installed; staff was quick and professional. Would definitely rely on them for any future work needed
Kevin Krantz
Trent was awesome! He was quick and efficient. Got our RO filter tied to the fridge water line, and also swapped out a very stuck shower head. Professional, quick to schedule, and reasonably priced. I'll use Upfront Plumbing next time for sure!
Nani Burningham
Justin was so nice and friendly and comes off as extremely honest and personable. He did a great job and was extremely fast!! Thank you so much!
Scott Bishop
Justin and Ryan at UpFront were awesome to work with! I really appreciated their professionalism, knowledge, and commitment to fixing our problem. Thanks guys!
Karen Byers
It was a good experience from the first phone call through Justin doing a great job and talking us through future maintenance.
Zac Bevan
Amazing service, great communication and attention to detail. Everyone on their team was knowledgeable and knew exactly what needed to be done. Highly recommend.
Robert Hawvermale
Provided a thorough inspection and a very reasonable estimate. Were on time for the scheduled install and all work was performed quickly
Dan Parrish
Always a positive experience dealing with upfront plumbing. Their name says it all. Thank you
Rachel Hill
They came out to look at a potential plumbing issue. Trent was very thorough in investigating the issue, and even though it didn’t turn out to be a plumbing problem, he let us know what our next steps should be in a few potential situations. So he was thorough, and very informative and helped us make a plan, even though it wasn’t a plumbing issue. We’re very grateful for the quick response and help — thank you, Trent!
Jeff Landis
Upfront plumbing was fast to respond to my sewer backup. They located the problem which was my sewer line that needed replaced. Justin’s communication was awesome. He explained everything and kept me up to date. I would definitely use them in the future.
Chris Stratton
I highly recommend Upfront Plumbing and Drains. We woke up at 330 AM to the ceiling in our daughters room leaking, discovered a small leak in our main water pipe running through the ceiling. Got the water shut off and called Upfront first thing in the morning. Promptly got connected to a knowledgeable representative who got me set up for a free inspection. Randy our tech showed up promptly at 1 and walked me through step by step in what he needed to do to fix the leak, have me the amount it would cost, which was very reasonable and quickly set about the work. Randy was very personable Andi enjoyed his insight into why the leak happened to begin with. All in all a great experience on a stressful day.
Mary Ellen
Awesome service😊 Randy came the next day and fixed a small leak under kitchen sink. The connectors from dishwasher to sink needed to be replaced.
He was very knowledgeable and explained everything to me. He was upfront (no pun intended) about the cost and time. He was nice and professional. He was respectful and wore shoe covers. I appreciate a job well done.
I will definitely be using them again, in the future. If you are in need of plumbing services, don’t hesitate to call them. You won’t be sorry.
Andy D
I had a pipe leaking in my basement and called first thing this morning and spoke with Ryan. He was able to schedule me the same day. Trent came out, was friendly, and knowledgeable. He finished quickly and had my water turned back on that same day. Pricing was fair and my experience was positive. I will use them again and recommend to friends.
Joshua Dean
Trent did a fantastic job! He was able to reroute some of the plumbing in my finished basement to allow for the water softener setup I wanted. He also replaced my PRV. I got quotes from several plumbers, and Trent was the most thorough by far and Upfront was priced the best. And the work is excellent!
TJ Moore
Had an awful 1-2 punch of a sewer main line backing up as well as my kitchen sink. Based on recommendations, I was able to not only get the best service, but the best results and price for the work that needed to be done. Had to get my sewer pipes lined with resin, but thankfully financing was available.
Everyone I worked with or talked to was extremely friendly and informative. Pretty sure I found my go-to people for anything plumbing related in the future.
Michele Pilling
Upfront Plumbing was responsive and professional. I called early this morning after not being able to clear the drain ourselves. The toilet downstairs was leaking and the drain in our utilty room was backing up. They were here within 20 minutes. Their associates were so friendly and were able to get our plumbing fixed within a half hour. I will definitely call them again for any plumbing needs and I would highly recommend them to anyone needing plumbing services.
McAaron “McRaider”
Up front plumbing did great work and paid attention to detail. My house had some unique situations that took Randy a bit longer to install but they stuck to their estimate. My plumber Randy was great to work with and fun made the repair work less stressful. I'm definitely going to use them again. Their business name is exactly their business model "up front" and they stick to it.
kwalkie
I had a fantastic experience with Upfront Plumbing. They responded very quickly to me (within just a couple of minutes!) and were able to get someone out here to fix our issue within 24 hours. Randy was extremely thorough, efficient, and professional; explained everything to me, and answered all of my questions. I would definitely use this company again!
Annie Hall
We recently purchased a new home in Ogden (111 years old, I might add).
Randy came to repair a leaking pipe, repair a hose bib and replaced the accordion drains in our bathrooms. He was super helpful explaining all the things that were going on with our pipes/etc. and answered all our questions.
A couple of days later, we noticed our bathroom faucets' water pressure wasn't as strong. Randy quickly came over to our home to look at the problem (which turned out to be something as simple as a clogged aerator). He not only unclogged all the aerators in our bathroom sinks', but also took the time to show me exactly what to do in case it happened again.
He went above and beyond to help us. Super appreciated. I definitely encourage and will use Upfront Plumbing & Drains next time.
Lads And Ladybugs
Ryan and crew were all great to work with. They needed to do quite a bit of digging. They put everything back together perfectly. I would highly recommend this company. And they were quick!
Amie Nate
I called and got service the same day within a couple hours. Nick and Justin were very knowledgeable and they were able to get our problem resolved quickly and also let us know why we keep getting these reoccurring problems. While they were here they also installed a new toilet that we had. They were very respectful, friendly, and quick. I will deffinately use this company again.
Dustin Allen
Found them through a service, and I was very happy I did. We had a leaking water heater and I knew we wanted to go tankless. They did a same-day estimate and install the next day. Everything was well put together, their tech was very polite and great at explaining what was going on through the process. Would definitely call them again.
Jack Shirvanian
Absolutely love the service and quality! Super friendly. Will tell you pretty close on what the job will cost. Very fair with pricing. Trent always leaves with cleaning up after the mess I had him create 😂 We’ve already used them 3 times and I’m sure I will continue to use them. …
Kim Allen
Trent was great! Professional, friendly and very patient!
Thanks for a job well done! I will be calling soon to schedule for all the other plumbing projects I have ! Thanks again!
Kelly Binkerd
Ryan was very professional and responded quickly to my call! They blew every other bid out of the water and their guys were great! I had them reline the main sewer pipe at 2 of my properties and replace the water main at 1 of the properties, and both projects went off without a hitch! I highly recommend these guys and I will always trust them with all of my plumbing needs!!!
Jill Major
I had a break on my main water line, so had to shut down all water going into my home. I made numerous calls to plumbers on a Saturday, but Upfront Plumbing was the only one who picked up the phone. They are friendly, sympathetic, and honest. They assessed the job, made a plan that was cost effective, and surprised me by coming days before the start date we agreed upon. They had to use an excavator, but they put my lawn back in place. Upfront also fixed a leak in my shower/tub with the same expertise. I have rental properties, so I am often looking for a good plumber. Upfront plumbing will always be my first call.
Jacquelyn Marie Weitz
I had a few quotes for a water pressure regulator valve that my home inspector told me was not working. One guy went through the house and gave me a list of $8000 worth of work he said needed to be done- so I went through the house with Trent Chapple at Up Front Plumbing and he tightened a few nuts and fixed several things on the spot in 2 seconds that the other guy quoted me $100+ for each. Upfront gave me the lowest bid for my pressure regulator and he even got my water softener running for me and told me how to take care of it and explained how it works without me even asking. Good guy - will use again.
Terry Fredrickson
Upfront was able to resolve my sewer line with there technology at a fraction of the cost and hassle that other companies bid the job at. It has functioned well so far. I would recommend them for your drain and plumbing repair needs any day. They did my repairs with the lest damage to my front yard. I am very happy with their work.
Jeff Frischknecht
The Best! I had a drain backed up in my basement, called them on Sunday afternoon and they were there Monday Morning. They showed up on time, were very professional and knowledgeable, and got the job done very fast. The price was low and I am very happy with the service. I would even pay more for this kind of service and reliability! I also had them come check out all the drains on a new house before I bought it. I'm a customer for life, will not use anyone else, highly recommend!
Brandy Anderson
I had my water main replaced with Upfront. Everyone I have come in contact with this company is absolutely wonderful. They worked quickly and efficiently. Taking great care with my property and even being so kind to my dogs. They were great with explaining every step of the process and keeping me informed. They were done with the job earlier than expected, putting my yard back together to how it was. I cannot recommend this company enough.
-Update-
If I couldn’t love this company enough, they came through and fixed a sprinkler line we didn’t know was damaged with the water main replacement. They were 100% amazing about it and even filled in the dirt that had washed away. The crew that came to work was different than the last set I had met and they were just as kind and professional. Giving love to my crazy dogs that wanted to take all their attention. They were also super respectful of me working grave shift and needing to sleep while they worked. I seriously cannot recommend this company enough.
Sam Wellskopf
I would highly recommend working with UpFront. Competitive pricing and easy to work with. Great communication and very professional.
Tyler Kent
They were professional, prompt, and communicated very well throughout the process. I am highly impressed and would recommend Randy and the company to anyone.
joe varanakis
Thislwas the first time using Up front plumbing. Great service . Made an estimate and stuck to it. Hard working man cleaned up very cordial, easy to work with.
Gina Hardy
I have used this company a couple of times and they are fantastic! The first time we had a sewer line backup into our home. It was Easter Sunday and Trent was able to come out and help us right away. He was super nice and helpful. We liked him so much that we had him come back and help us move plumbing for a toilet in our basement so we could finish a bathroom. He is quick and efficient and definitely knows what he's doing. Will for sure use them again in the future!
Jeanette Knight
Trent came in, diagnosed the problem, quickly got the materials, and got the job done wonderfully! Efficient, thorough, and kind. 👍🏼👍🏼 …
Tim Powell
Everything was great, from beginning to end. They are prompt, professional, and knowledgeable. I highly recommend them.
Belinda Berryhill
Chuck and Michael repiped our 1960’s galvanized pipes into a whole new updated system. They were friendly and careful not to cut more holes than needed. They cleaned all the corrosion build up out of our faucets. They worked around our crazy schedule and came back when we had questions. They went above the call of duty, to raise our shower head and install a new toilet, free of charge, while they were at it. We could not be happier with them. Seriously good people and good plumbers. We wouldn’t hesitate to recommend them to anyone.
Ryan, one of the owners, also had a crew come replace our outside sewer line, in a separate job. They managed to replace the whole line from the house to the street, without damage to the lawn and in a single day. Remarkable.
Both bids, for both jobs, were significantly cheaper than the others we got. It’s not often you get the best work, for the cheapest price, which we feel we did. Five Stars!
Mitch Taubin
Trent with Upfront is the best. Always on time always courteous and is always ready to go the extra mile. You wont be disappointed using Upfront
Brendan Wanlass
Awesome service! I will definitely use them again in the future.
UPDATE: Continued awesomeness from this company. Justin helped me out with another service call and was great.
Angelea Glazier
Great company who is fair in pricing and responds quickly. We've used them a couple of times and they've been great each time!
Lu Prickett
I've been looking for a new plumber for a few years now, ever since my last one went corporate. My experience with Randy, from Upfront, was definitely one of the best plumber experiences I've ever had.
Caden Damiano
I was super impressed by the transparency of the owners. When I called, I was really concerned by the whole processes (being my first time hiring a plumber), but Ryan, one of the owners, was super helpful on the phone and even walked me through some work to help me set up for a counter top install to save my money. When Trent, the other owner, arrived to do the initial inspection, I was impressed by the value and fairness of their pricing and his professionalism so much that I paid him up front before he and his team did the work. I felt a sense of trust in their ability to execute and they took less than an hour to get all our sinks up and running in a timely manner. I will definitely use this company for my next plumbing need.
Kanah Teagyn
Trent is professional, pleasant & punctual. It's great to have a reliable repairman!
Ken Bradford
Randy was fantastic and competent. Very knowledgeable, professional and friendly. Very fair pricing. I will use Upfront Plumbing for all plumbing issues in the future and recommend them highly to all.
Paula Forest
Super respectful. Replaced sewer line. Reasonable price and fit me in. Very happy with this company
Brandy Loomis
Ryan at Upfront Plumbing & Drains was very responsive and was able to send out a technician the same day which was wonderful given it was on a holiday weekend! Jason, the technician, was friendly, thorough, and great about explaining things. I will be using Upfront Plumbing the next time I am in need of a plumber!!
Clark Skillman
Upfront was great. Good value and quality. Easy to work with and took time to understand my concerns/questions.
Lisa Josephson
Upfront was great to work with. They made sure the stairs and carpet down by the water heater were completely covered in plastic. They did a new water heater and water softener for us. Very professional, friendly and time efficient. I would definitely recommend them to anyone.
Jordan Roskelley
They were on time for a bid on a job. They were knowledgeable about my situation and straight with me about the job and pricing. They ended up recommending another business to do the work, but their honesty was refreshing.
Venny Williams
Upfront Plumbing was super fast to get an appointment with. Other companies had us waiting 4 or 5 days for a new waterheater. Randy was very nice, professional and explained all the working of waterheaters. Randy was fast and efficient!! Loved his personality. Give the man a raise! I would definitely recommend Randy and Upfront Plumbing!
pistol264
Mr. Fiola arrived in an expedient manner...and quickly gathered all the details involving the bad water leak and the damage it was causing. After analyzing his options and consulting with me, he decided to select a repair action which would cause the least residual damage to the structure. After a few hours of drain pipe repairs in difficult locations he solved the water leak problem. My family can now take showers again. I highly recommend Upfront Plumbing for safe reliable service. Great job Randy!
Leslie Life
I appreciate the professional and friendly approach Trent had when he came to take care of an outdoor faucet. We have an older home, and the repair was tricky. Despite that, the price was extremely fair.
Cindy Miller
We've used Upfront plumbing a couple times now, and I love the quality of work they do combined with the honest pricing. They don't try to up sell you or suggest unnecessary work. I also really appreciate their friendly and respectful approach. I'll keep using them for sure!
Rusty A
Randy did a wonderful job repairing my plumbing issue. He was not pushy to try to upsell me anything but made sure I was aware of my options.
Fast. Competitively priced. Professional.
Summer Spence
The service at UpFront Plumbing is exceptional! Their technicians are friendly and honest and their pricing is clear and fair. Justin installed a new garbage disposal for me -- but only after making sure there was nothing he could do to save the old one. He was thorough and quick and I appreciated his kindness.
Joe Hernandez
Ryan and Trent showed up for the first time and they were professional and asked many question so they would know what I needed specifically. The day of the job Trent came with another upfront employee and they knock the job out of the park. I was really surprise to the quality of the job and how it looked like. I even told him that I was very surprise of the quality of work. I really appreciate quality craftsmanship, attention to detail, and quality and this company does all three at a great price. I highly recommend them.
Travis DeVaney
Needed them to rebuild my drain stack to accommodate a deeper sink, came out that day and were extremely clean
Hugo Gamez
Amazing Trent was super fast and professional. Having someone like him with his years of experience is amazing.Also met the owners and they were just as nice and understood what me and my family needed without pushing product onto us. Will I recommend these guys DEFINITELY. Trust me they are amazing.
Jennifer Sturgis
Trent was fast and professional, did a great job. Very pleasant to deal with.
Jean Darling
Ryan and Trent went above and beyond to find a clog that was deep under the house. They were courteous and cleaned up after themselves. I would hire them again in a heartbeat.
Fay Connolly
Justin efficiently and rapidly was able to unclog a stubborn drain clear out to the city line. We had a flood on Sunday with a house full of family celebrating Mothers Day. What a mess it was. We have pots and pans and dishes every where. I put in a query on line for plumbers while others cleaned up the messy water and Upfront called me immediately. We discussed the situation and at that time we set up the appointment with Justen for early next morning. The price was very reasonable for what had to be done. Thanks Upfront.
Robyn Amaral
Trent did a good job installing the faucet. A fair price was paid for a job well done. Thank you. I will call you again the next time I need a plumber. Ryan, the owner is awesome!
Jen Pratt
I hired them again!!! Finally, I found a plumbing company who is professional, respectful and transparent with cost. Randy didn't sell me anything I didn't need and was so respectful and helpful. I found someone who I can trust.
Allen S
Trent was very nice, communicated well, on time and very professional. I think the price was fair and the repair was done in a quick and efficient manner. I would recommend this company to anyone needing plumbing repairs. Thanks Allen
Austin P
I started a whole-house repipe with a different plumber, but after consistently flaking and taking weeks to get back to me, I gave up and started looking for someone new.
Ryan with Upfront Services was quick to respond to my message and professional when he came by to give me a quote, which was very reasonable. His crew came out the next week and was able to get the entire project done in two days. They didn't make a mess, and they even cleaned up the old pipes that had previously been torn out. Eric, one of the guys working on the job, was polite and professional and made sure I knew exactly what was going on throughout the project.
I'd definitely recommend using Upfront Services and will continue using them in the future.
Dennis Lam
I love how prompt Justin was to the rescue -- he took care of the issue that I had been trying all previous day and night! So fast, so efficient. And he was a pleasure to work with. Will definitely have him again if there is a problem with plumbing!
Shelly Hill
Justin was amazing! He showed up early and completed the work in a timely and professional manner. He was respectful of my home and was very kind and informative. I will definitely use him again!
Estelle Stutsman
Ryan with Upfront Plumbing responded immediately to my request for an estimate and was out to my house within a couple hours. He diagnosed the issue, showed it to us on camera and explained it a couple of times to multiple people in the home. He was indeed, Upfront about the options for not only repair but also prevention of future issues and his price for the full solution was half the cost! We now have a Perma Liner from the inside plumbing and running out to meet the city's line and it is guaranteed for 50 years. Ryan was knowledgeable of the plumbing materials and options as well as providing financing to facilitate the repair. He has his own crew who do the work and they were highly professional and reliable. We will be using Upfront Plumbing again for a bathroom remodel along with the contractor and various services recommended by Ryan.
Amy Woods
Trent was great! He installed a new kitchen sink & faucet for me. He was on time, friendly, efficient and professional. Will definitely use Upfront again! Thank you!!
Rachel Sanders
Originally called them to fix a couple of leaks and ended up getting estimates for things I knew I needed. They were so great! Fast, affordable and genuinely seem to care about my situation financially and needs of home. These guys are My Plumbers!
Justin Baker
The technician was very knowledgeable and friendly. Service was good but I feel like we were over charged for what was done. We had our toilet flapper and pressure regulator valve replaced. Online the flapper was between $2-$5 and the valve was no more than $100. I was charged $69 for the flapper and $489 for the valve. Labor took no more than 15-20 mins for both. So in my opinion I think I was overcharged.
Lyle Snow
These guys were great! Take pride in their work, great attitudes. Took extra care to leave less of a impact as possible. Great company! Thanks you did a great job!
Joshua Aaron
Great service! Ryan was extremely helpful and was able to install a modern sink in a older house. I asked other plumbers that said it would be too difficult. These guys will go above and beyond to customize whatever is needed to fit the needs of the customers! Thanks guys!
Misty Thompson
Mike and Chuck re-piped our entire system, broke concrete and piped into the main and installed a full new bathroom in our basement. They replaced our old hot water heater with a beautiful tankless system and water softener. They did SO much work 💪
They were friendly, clean, and professional through the entire process. They took time to make sure I understood what was happening every step of the way and answered my questions and addressed my concerns. Upfront gave us a very fair quote and stuck to budget. We would definitely recommend them to anyone who needs any type of plumbing service.
Laura
I was getting a refrigerator delivered and did not have a correct waterline hookup. I called for an appointment and they were able to come out quickly. They installed a waterline valve and fitting. Very friendly, knowledgeable and price was right! Definitely recommend!
Brek Hall
I cannot say enough good things about Upfront Plumbing. They have gone above and beyond for me at my rental property. I have used them throughout my process of fixing up the house and they have been honest and really saved me some serious cash. This is the type of company you would recommend to your grandma because you know they are going to take care of them and you're not worried about them taking advantage of anything. They are extremely trustworthy, I have never even been there for our appointments and they take care of everything professionally and in a timely manner. I will never use another company because trust like this simply cannot be earned other then by consistently doing amazing work and knowing they have your back. I will personally be recommending them to anyone and everyone that ever asks for a plumber!
Taylor Christenson
Up Front did an awesome job installing a tankless water heater for us when our old one died. They also fixed a gas leak that we found under our house during the process which was such a relief to have fixed! They were responsive and kind and cleaned up really well when they were done. Will definitely hire them again for future projects.
Lance Haderlie
Fast, responsive, friendly, and fairly priced, we won't be using any other plumber for awhile.
William Skokos
I never imagined that I would receive such incredible service. I was waiting for the worst news possible. Justin and Nick were extremely professional and very knowledgeable. There was no wasting of time. They arrived and immediately went to work. No delays or problems just the best professional service I could have expected. Thanks Justin and Nick.
Kris Johnson
Trent did a great job flushing my tankless water heater. Reasonable price and next day service. Highly recommended!
Bobbi Phillips
This is my second time hiring them, and there will certainly be a third. Incredible service, as always.
Jayleen Giovengo
My technician was very fast. Fixed and also told me my water pressure was too high and adjusted it for me. Awesome guy! Would definitely call them again.
David Aston
Justin absolutely lives up to his name. His name means just and upright. he did a fantastic job he is the only plumber I will use. It's up front plumbing for me!I I had a plugged drain pipe for my kitchen sinks Justin did an absolute excellent job another company I had come out one of the technicians wreaked of tobacco which was bad for me since I have asthma up front plumbing is the only one I will use.
Faith Diment
Upfront Plumbing did a sewer laterial liner for us.They were very responsive,and professional. I Highly Recommend these guys for your Sewer Needs- Zach Diment Owner Midwest Excavating Inc.
Chris Krugman
Randy was awesome. Wonderful to work with, responsive, not ridiculously expensive and really informative. He gave me enough information to really maintain my water heater. Give this man a raise!
Colton van Komen
Wonderful company to work for. Transparent on prices. Communication was excellent. Finished in the time they said they would. Can’t say enough good things.
Heidi Riddle
Great job and easy to work with. On time too, which is often rare.
Joe Ropolo
Ryan came out the same day and was able to diagnose our issues and get our water heater running again. Nice, knowledgeable, professional- highly recommend. We will use them for all our plumbing needs
Teal Allen
I rarely leave reviews, but these guys are the real deal. Honest, upfront, and showed up when they promised....Actually they showed up even faster than they promised. They replaced a broken water main and worked some magic to make sure we weren't without water for the whole weekend. On top of that, they were considerably less expensive than the other bids we got from a couple of the "big" guys. Highly recommended.
Jennifer Smith
Very nice and professional. He completed the job very fast.
JoAnn Garlock
Upfront plumbing did several jobs in one day. They were on time. They put some plumbing pipes behind the drywall that were unnecessarily sticking out of the wall, repaired a broken pipe to our outside hose line, replaced pipes that were installed incorrectly and eroding in our shower and put in a vent pipe under the kitchen sink. I was very pleased with their work.
Jay V
Randy was amazing to work with. He did great work and explained everything he was doing. Also the price was very competitive, a lot better than other companies.
Kerrie Sartor
The guy was sooo nice and did a great job. Very fast.
b w
Ryan and his team came and did amazing work for us. We loved how well they communicated and how well we were treated. We will only be using them going forward for all our plumbing needs.
Lacey Brumley
I was having issues with my toilet running and Ryan and Trent were able to come to my house that day and fix the problem so fast! They were so professional, knowledgeable, and polite. I also need a new water heater and was so impressed that I will for sure be hiring them for this as well! Thank you guys so much!
ryan heiner
Justin and Nick came out the same morning, were on time and got my problem fixed and cleaned up in less than an hour. Definitely use them again and recommend to friends and family.
Alicia Mecham
Ryan was helpful, kind and professional. Our issue turned out not to be a plumbing, but a foundation issue and he put us in contact with someone who can help us resolve it. Will definitely use him for future jobs.
Bryson Ninow
I’ve known Ryan and Trent for many years and they are two stand up guys. They have both helped me with multiple plumbing issues and even helped me over the phone. I’ve referred my customers to them and when you get a call from a customer raving about how great the service was you are not only relived but proud. I know I’ll use the guys for all referrals in the future.
Fred
Justin and Nick were friendly and considerate and did a great job clearing the kitchen drain. It took about an hour and a half because the snake kept going up the vent pipe to the roof and they had to use their bigger auger.
Robert Craner
Great business, professional, on time and keep their promises and great prices.
justin mancuso
Ryan was fantastic, I got a few quotes and he was able to save me 500$ on the exact same water heater a few other companies were trying to sell me. He was on time, professional, and a pleasure to work with! Thank you again Ryan!
Liz Perkins
Ryan and his team were very professional. They actually installed all of the pipes in my house and made sure that the piping was updated. They helped with a couple of minor things around the house too! They made a big headache a very pleasant experience and answered ALL my questions. Thanks so much guys!
Dennis Henry
Randy came out and did an awesome job. Called him at 10, he was there at 2. Done at 3. He was knowledable and on task. Quick. Easy, and hassle free. Dont bother going anywhere else. Call Upfront Plumbing and Drains - you wont be disappointed. Next time, i know who i'm calling
Peter Winder
Ryan and Trent did a great job for us. We needed a drain relocated in our remodeled bathroom and they were quick and did a quality job. I would highly recommend them.
Sarah Pendleton
Upfront answered our call when the mainline in our house became hopelessly backed up, and they did an inspection which revealed the need for some preventative work. They saved us from having to pay a much bigger price for more intense work down the line. They were professional, responsive, kind, and understanding. I will be calling Upfront from now on.
Jay Matero
Ryan and Trent are very Professional and easy to work with, we like using them as our preferred Plumbing Company.
Kyler Fackrell
Incredible service. They came out to my house within an hour and had my issue resolved within 30 minutes. Absolutely would recommend and will use Upfront Plumbing again.
Chris Conkling
Great job. On time professional explained everything about water softener
Stephanie Fordham
Excellent work! Fast and cheaper than other places who quoted me. Thanks!
Ayotunde Itayemi
Flushed tankless water heater. Friendly and efficient. Explained exactly what they were doing.
William w
They re-plumbed all the water lines , replaced the sewer drains water main ball valve , and new water heater in 1 day . Awesome job .
Matt Baetge
Trent was on time and courteous. The work was performed quickly with professional results.
Richard Jones
Showed up on-time, was very professional, was very fast and
was reasonably priced.
Andrew and Joleigh
These guys were priced right on a tankless water heater, professional, friendly and finished on time. I'd use them again and refer them to friends. Thanks Ryan and Team!
Michael Huntsman
A short-term rental guest said the tub was draining slowly. Justin came and cleared the drain and it's working great now, and, the price was very fair.
Amy Smith
I would highly recommend these guys. They're honest, efficient and fast, which is unheard of today trying to find a plumber. I am doing a full home remodel next year and will be using them for any of our plumbing needs.
Mary Borg
Upfront Replaced pee-traps in my basement crawl space, making it functional and reduced the risk of flooding. Upfront is a good name for how they conduct their business. It is unusual to have an optimistic plumber usually there is a lot of overwhelming expectations of how bad the job could get and no clear idea of what the costs will be or the estimates are so high that you have to wonder if the intention is to bid the little jobs so high as to not have to do them. Ryan shows up ready to take on the project- big or small and he provides a reality based estimate so you can make informed decisions and tackle the issues without having to compromise on quality. Ryan was communitive & responsive, flexible with our schedules-really willing to work with us, the estimate was on point no surprises, work area was left neat, work completed as scheduled, Upfront was able to provide license & insurance, billing was prompt and professional- again no undiscussed charges or service fees. I fully intend to make Upfront my go to plumbing service. Thanks Ryan.
J Byrd
Ryan has helped me with plumbing services over the last several years. His response time has always been prompt and his work thorough and honest. I would highly recommend!
Erin Isenberg
We had a significant leak in our basement. They came out that same morning. Took their times and found out what was the cause. They told us upfront what the cost was going to be to fix it. They were courteous and professional. They explained everything that needed to happen in the repair and when they did make a small mistake they owned up to it and fixed it.
Martha Wolcott
Trent did the estimate a couple of days ago and came today and completed the job in just a couple of hours,
Very professional and knowledgeable, would definitely use this company again!!!
Ruth Sargent
UpFront responded quickly to my call. Ryan was able to identify and resolve our plumbing problem. He was friendly, professional and knowledgeable. I will definitely use UpFront in the future.
Talon Hughes
Upfront plumbing came out to check on some water under my water softener. They explained everything very well and even told me how to fix it myself if I wanted to. Such great service!
Fa'aleo Togisala
Very professional and knowledgeable of the job. Very fast and efficient. Would recommend Randy Fiola to my family and friends. Top tier service!
Marie Magnus (Marie)
Requested service on water heater before retiring for the night and by five am was given a list of times they could come out via email. They are based out of West Jordan but it was not a problem for them to come to Park City. Very polite and neat. Followed Covid guidelines. They were delayed but kept me updated. I would call them again .
Brandon Smoot
Very professional and quick. Had a simple leak Trent was able to find and repair faster than I can grab my tools. Will always use him for any need that arises.
Luc
Wonderful company to work with. Trent was amazing.
Terese Martinez
Trent did a great job, he was quick and completed the job quickly and cleanly. The price was reasonable.
Jacob Olney
They were efficient and affordable. These guys were friendly and had excellent knowledge. They even helped us figure out why our dishwasher was acting up. Would definitely recommend them.
Dee Wiedmeier
Randy replaced our bathroom sink and did a great job in a timely manner.
Andrew Thompson
Professional and courteous at all times. Kept me informed on when they were scheduled to come and showed up on time. Very impressed with their workmanship. Couldn't be happier.
Jeff Helotes
Great guys. A pipe started leaking and they got there fast and did a great job repairing the problem. They cleaned up nicely. Strongly recommend them.
William Gardner
Fast and efficient. They were available on short notice and installed my water heater and up brought everything up to code with no fuss.
DJ Padjen
I have known Ryan for about a decade. He has always provided excellent work and follows through. He is fair! I’m happy to see him starting his own company.
Kim Mather
I am finishing my basement and Upfront did an amazing job! They did what they said they would do and even some extras that I added to the list. They were very friendly and I will for sure be using them again! I would highly recommend this company!
Scott B
Ryan was excellent, he went above and beyond my expectations. He was fast and efficient and I will definitely be using upfront plumbing again in the future.
Renee Shook
Justin was wonderful and polite. He really cared about the job that he was doing and did excellent!
Z
Trent was awesome. Professional and and on time. I will be using this company for any and all home repairs they’re available for. Thanks guys!
Tahnee W.
Great service! Very professional and arrived on time. Helpful in fixing what I needed done. The price was reasonable too. I will definitely be using this company again.
Jens Jensen
The plumber came, saw and fixed it in a professional manner
Corrie Beverly
I have used upfront twice on two different occasions and they have come the same day. Their employees have always been professional and courteous. I will definitely use them again.
Sammy Czlapinski
Couldn't unclog my drain, cost 300 for the service that another company came in and succeeded in 15 minutes for only 150. They were professional and I believe did all they could with what they have available to them but just didn't have the correct equipment for what was wrong with my plumbing
Edit* changed too higher rating as they contacted me and refunded my money, they really do care about their customers and are very knowledgeable just didn't have the right stuff for my 100 year old house with seriously stupid plumbing situation
CV
Justin & Partner, most helpful, very informing & trustworthy, will be my go to company for plumbing Issues from now on, CV.
Marni Greenwell
They did a great job and they were fast. I will use them again.
Joel Furness
Randy was great ! Friendly and responsive
Adam Doyle
Ryan was very responsive and showed up on time. He knew exactly what to do and gave me reccomendations for the future. I will be using him again in the near future for some other project.
Kathy Collier
Trent was on time , very professional and did a great job!. Would definitely use this company again!.
Jeff Spalding
They did a great job of roughing in the plumbing in our basement. Very professional and a fair price.
Dawn Smith
I was very impressed with Upfront, they took care of the Repair quickly, were very professional and prices were fair. i would definitely recommend them and will use them again if i need their services.
John Haglund
I hired Upfront to extend a supply and drain to be able to install a kitchenette. They were prompt, professional and affordable.
Nicole DeVaney
I have returned as a customer to Upfront 3x times now...they are quick, efficient and stand by their work. The price is right too!
Marianne Rogers
Randy was great and very helpful with ideas and what was best.
Rachelle Hansen
I was more than happy with the service. I would highly recommend. Thank you so much for putting up with the craziness around my house today as well. You guys are amazing.
Nick Child
Excellent experience! Above and beyond for quick service and install of a new water heater! Thank you guys so much!
Mustafa Kanishka
Fast clean and reasonable, and the great attitude is a plus.
Matt Jappenman
Very reasonable and one of the few plumbers left with integrity. Would use them again in a heart beat.
Cv Cv
Justin & Partner were top notch, professional trustworthy and spot on, Upfront, will be my go to from now... CV.
Darth Connicus
Super helpful and affordable! Totally use them again when more stuff breaks in my house!
Mike Donna
These people are amazing! They came right over and fixed the leak and we are back in business! Thank you!
Marc Singleton
Needed a show installed. Trent did a great job!
Jake Dean
Extremely quick, kind, knowledgeable, and fast upfront estimate. Trent knew his stuff. Very pleased!
Natalie Houtz
They were great and walked me through the issues at hand and went upfront and honest. I would highly recommend to anyone!
Beth Newton
Randy was very efficient and helpful as he explained everything he was doing. Appreciated quick response and reasonable cost. Thank you!
Clint Goode
Best of the best right here. No reason to call anyone else. They show up when they say. Do great work at a great price. Leave it how they found it. Will reccomend them to anyone I hear in need.
Alex Martin
They did excellent work and were very accommodating when it came to scheduling.
Luana Chilelli (Lustellarose)
Upfront was friendly and knew how to remedy the issue. He was quick and tidy. Great service.
Julia Kretschmar
He was awesome. Very friendly and honest. I will be calling again.
Sue ZeeQ
I am extremely satisfied with the professionalism of the technician and the quality and efficiency of his workmanship, as well as the quality of the product installed.
Valerie Gale
Ryan and his team are fantastic to work with, and did a great job with a large plumbing project for us.
Gretchen Johns
Trent did a fabulous job installing our new water heater. Thank you!
Daniel Padia
Everybody else was at least a week out and more expensive. Ryan kept everything simple and direct, and did exactly what our house and family needed.
Amelia Critchfield
Very responsive. Gave me an estimate up front. Came when they said they would and completed the work on time. Couldn’t ask for more!
Kathy Chen
Justin is very professional and knowledgeable. Very happy with the work.
Sandra Whittaker
Professional and good price.
DJ BIXLER
Amazing service, very friendly and professional employees.
Jeneil Williams
Justin was very professional an awesome to work with I will definitely use this company again
Nate Reymer
Justin and Nick were very professional and did a GREAT JOB!!!
Gail Coates
Fixed my shower and was even able to increase water pressure for the house. Amazing work!!!!
Jerry Archibald
Trent done an excellent job on our plumbing for a new sink.
suzanne plumb
My serviceman was incredible!!
Bill Redkey
Trent replaced a leaking faucet. Very professional and pleasant.
Peggy Davis
The repair guy was The repair guy was great 👍 …
Tyeisha Workman
Randy was amazing. Very knowledgeable and professional.
Craig Rippen
Very professional, quick, and happy with the price would use again and again
william lewis
Always on time and professional. My go to plumber for now on.
Lester Turner
They did a wonderful job and were very professional and fun to work with
Tyler LLoyd
They were on time and fixed my leaky pipe in one visit.
Sammi Norr
He was awesome very nice and patient
Loy Vandiver
Above and beyond. Not once, but twice! Thoroughly recommended.
Clinton Niven
Very professional and helpful. They worked very quickly and helped me understand all I asked about.
Sean Carrico
Took care of a difficult job in a timely professional manner.
Maggie Mosmann Erskine
Come snd resolved my problem with my clog sink. Recommend the service.
Bryant Frazier
Upfront Plumbing & Drains is the best in business. Highly recommended.
Emily Henage
Prompt
Pleasant
Fast
Cleaned up everything
Will use again
Jay Peterson
They performed the work on time as scheduled and were fast, efficient, and thorough.
Rebecca Griffith
Same day service, nice technician, fixed the issue.
Rob Patton
Super nice guy very helpful. Really appreciated Ryan's quick response and professionlism.
Kelly
Great company. Very professional, on time, and fair price.
Lisa Sharp
Responsive to request through ThumbTack. Tub drain still working great.
Shewulfy
They were awesome! I highly recommend these guys!
David Thacker
They did a good job.
Winona George
Great service at a reasonable price.
Travis Ryan
Great people, excellent work, great price. Can't beat that! Thanks!
Brandyn Delgado
Very kind, genuine, and professional. Very happy with their service!
Dan McEntire
Good, reliable work. Most impressive part is good communication.
David Ray
Very courteous and polite and work quickly.
Cassie Reis
Used for repeat service and great work every time!
T. Sanders
Great response, knowledgeable technician, fair price. Would use again.
Pam Hills
Friendly and efficient guys! I will highly recommend them to family and friends.
Adam Keizer
Re-lined sewer line, from house to city connect
Alisha
Plumbers went above and beyond. Great service.
Christina Trujillo
Very knowledgeable, fast, and clean. IR
Trenton Harris
Trent was informative, efficient, and friendly.
Michael Mitchell
Very impressed! Would call them again.
tommy
Showed up early, ID'd the problem, and resolved it
Brian Poelman
Fair, honest and efficient
Carmen Fitzgerald
Thanks Trent for fixing our leak.
Marlyn Iohb
He came &’ fixed the problem in about 10 minutes.
Traci Heise
Always a great experience!!!
Kelly T
Great guys !!! Great work !!! Will call them again !!!
CP Smith
Great service and quality work!
Justin Manco
Awesome people, company, and service!
Don Baker
Great Management Team
michael aryn
Randy was awesome!!
Clifford Payne
They did great
Curt Forrester
Great service!
Dan Dixon
Outstanding technician
Diane Reddan
Great job 👍. …
Corey Lee
Drain Locating
Paul Hicken
Punctual and professional.
cregg hendersan
very professional
dan mason
Best of the best!😄 …
Sally Cannon
They were fast and had great service! I will be using them every time!
Ashley Hathaway
Got the obstruction out of my toilet and replaced a valve in less than an hour. Awesome business
Rick Nelson
Trent was very knowledgeable and helpful. He was quick and efficient.
Karen Nielsen
Replace bathroom sink. Nice job!
Kali Hansen
Randy came and installed the waterline for my fridge and he was so great! Very kind, arrived towards the beginning of the arrival window, and did a great job! He is very nice to work with and I will definitely request him specifically to do future work I may need done, I'm sure everyone who works for this company is fantastic, Randy was just so great to work with and his positive attitude so infectious so I'm happy to give him the work.
I'd also like to add he was sweet enough to give me some advice and ideas on what to do with my basement, I'm a new homeowner and still trying to figure out what to do with everything and he gave me great ideas, I'm so so appreciative of him.
Vicki Nelson
Had frozen pipe. No water at all. He stuck with it for 3 hours and got the water run. So thankful.
Tiffany Warren
Because of a previous plumber mess up, I’ve been without water for two weeks. They fixed my plumbing quickly and efficiently. Hooray for Up Front plumbing! I’d definitely use them again.
Rob Schoenfeld
Nicest person and very professional.
Jason Crane
These guys were great. They were at my house and had a new sump pump installed in just a couple of days. Great work!
b2v
Diane Breen
Adam Dutson