Reviews of Gretna Plumbing & Drain Services. (Plumber) in Omaha (Nebraska).

Gretna Plumbing & Drain Services

120 Reviews

102 Comments

Plumber

988 Burns Pl, Gretna, NE 68028, United States

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Description

Information of Gretna Plumbing & Drain Services, Plumber in Omaha (Nebraska)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Gretna Plumbing & Drain Services

Sunday

Closed

Monday

7 am–4 pm

Tuesday

7 am–4 pm

Wednesday

7 am–4 pm

Thursday

7 am–4 pm

Friday

7 am–4 pm

Saturday

Closed

Reviews of Gretna Plumbing & Drain Services

Anne

Tom was so kind and professional and took the time to explain to me what he was doing. The problem is fixed! I will definitely be recommending Gretna Plumbing to my friends and family! Thank you so much!

James and Sara 4716

Gretna Plumbing is fantastic. I had a main line blockage that was causing the ground level of my building to backup and flood. I called at 12:30. They were fully booked for the day, but were able to move things around and had the issue resolved by 3:30. Just incredible service that saved me countless time and money in potential damage from the flooding. You do not need to look elsewhere. Gretna plumbing is best.

C ALmquist

From the moment you call in and talk to Kennedy they are on it! Tom is always so professional, extremely knowledgably, always on time -he only wants the best for you. Tom always does a great job suggestion solutions and fixing the problem. He is fantastic! No need to look anywhere else! They will be my plumber for life.

Richard Vogelzang

We are very happy with the services of Gretna Plumbing. They were prompt and professional. We can TRUST them to be honest.

Judy Mumm

I am completely impressed by the response and service from Gretna Plumbing! Yesterday, late in the day, we had a leak coming from the cold water faucet that our washing machine connects to. I spoke with Kennedy and she had someone (John, the owner) to our home within 30 minutes which to me was amazing!! John stopped the leak and told us he would have to pick up a part, and was back this morning and completed the repair. In addition, he quickly repaired a bathroom faucet that had a small leak in just minutes. Not only was John Ellis a pleasant and professional individual to work with, but his service was exceptional and reasonably priced. I will definitely use and highly recommend Gretna Plumbing to all my friends and neighbors in the future!

Larry

Don't normally write reviews but my experience with John, Kennedy and Tom was fantastic. John answered his phone on the weekend and Kennedy got me scheduled quickly and efficiently on Monday. Tom came on time, fixed the problem and even helped me understand my plumbing configuration better, hopefully preventing future problems. Would highly recommend Gretna Plumbing & Drain Services for anyone that needs professional, timely and quality plumbing work! Thanks!

Mike Campisi

I have now used Gretna Plumbing two times, they do a great job. They helped me understand why our drain was continually plugging up and gave idea's of a fix. Our water heater was leaking, I called Gretna Plumbing late evening to let them know of my issue, they were at my house the next morning and did an inspection on the water heater, it was bad and they also check for a warranty as it did still have one. Had a new water heater installed within a few hours. Great Job!! Great experience!!

Darrell Singleton

WE called Gretna Plumbing to relocate a gas line and shut off valve in back of our stove so that we could move the stove closer to the wall. Their crew came out when scheduled and moved the gas line into the wall behind the stove. After they left I noticed that where they moved the gas line in our basement the line was hanging approximately 18 " from the ceiling. We call Gretna and they sent a supervisor out to see what he could do to correct the problem. he took some pictures and a video of the gas line and sent it to his office for review. Within an hour the owner of their company came with a service tech.and both of them did a very professional job in attaching the gas line to the upper floor joists. Their service is second to none. We highly recommend Gretna Plumbing for your plumbing needs.

Nick Zabka

After it became apparent that I had a clog in my drain line out to my septic tank (which exceeded my ability to unclog and had the potential for a huge mess) I gave John at Gretna Plumbing a call. He dispatched two of his guys out to my house and they were there within an hour after my call and had the line to my septic cleared within 30 minutes. They were prompt, courteous, and professional. If you're in need of any plumbing services, John and his guys are honest, reliable, and will do right by his customers. I won't hesitate to call Gretna Plumbing the next time I am in need of anything plumbing related.

Shannon Schaffer

My experience was very good with Gretna Plumbing from start to finish. They were able to get me a service person within 3 days, and only needed half an hour to finish the job. I have not had any problems with the faucet since the repair was made.

Eileen Breithaupt

Gretna Plumbing was highly recommended to me for my plumbing needs. They replaced my hot water and my kitchen sink faucet, both projects that I wasn't looking forward to. To my pleasant surprise it actually became a great experience, thanks to their respectful, courteous, friendly and professional staff! Call Gretna Plumbing for any and all of your plumbing needs and for professional services courteously, respectfully, and efficiently performed. You'll be glad you did!!

Jenny D

I found myself in a panic the day before Thanksgiving. My toilet had broken and I didn't have the time to fix it before my company arrived later in the afternoon. I had called several "Large" plumbers in the area who didn't have any appointments available until the following week. I took a shot and called Gretna Plumbing & Drain Services. I did get voicemail, however was called back immediately by the owner himself. He promised that someone would be out to help even if it was himself to come and get my guest bathroom up and running. He called back within 20 minutes and said he had a guy coming out within an hour. The repair was quick and so very much appreciated. Thank you for taking the time to understand my circumstances instead of just thinking of me as a number. I will definitely call again in the future!

ken gaughran

Meet John of Gretna Plumbing while working at Gretna Ace Hardware and was impressed with him. So when I needed some plumbing work that's who I called. They have repaired my water heater a couple of times. Had them install a water softener system, laundry sink and outside faucet. Have always been satisfied and happy with the work done.

Dustin Zabokrtsky

After building my new home in Aspen Creek, I realized that I needed to install a water softener system. After checking around for pricing, I chose to buy a softener and enlist the services of a qualified plumber to install. The work required running additional lines and I had neither the tools or expertise. Based on recommendations and getting some quotes, I selected Gretna Plumbing. Their expertise was spot on - they were able to run the necessary lines, install the system and get it running. They were also very helpful in providing instruction for use and how to replenish the mineral salt. They were prompt, professional and courteous. I never had issues with the system and it ran great!

Mark Peterson

We had bad plumbing experiences with other plumbers in the past; so dreaded & postponed several plumbing issues/projects. We tried Gretna Plumbing(especially Brady) & have been highly satisfied with all aspects of their work. We started with plumbing & installing a new kitchen sink w faucets & disposal & have moved on to use them for several other projects. I'm relieved to have resolved all our current plumbing issues & know I have a great contact for any future issues. Thanks for all your hard work.

Rebecca L

Very professional. Friendly. John was swamped but had me bring my camper by for a look. 1st visit all the guys were at the shop and jumped on it like a Nascar pit crew. LOL. 2nd visit was to finish up. Leakes fixed. Thanks guys. Will use again. Highly recommend. 👍 …

Scott Millis

We noticed water dripping through the ceiling late Friday evening. We have a fairly new house (4 yrs old) so a leak in the ceiling was unexpected, to say the least. I called GP&DS and was immediately connected with a very helpful person who took the basic information and promised to pass it on to the emergency crew. I got a timely call back from John (the owner) who confirmed my decision to shut off the water and told me they would have someone there the next morning (Saturday) between 9-11am. He couldn't have been any nicer or more helpful. The technician (Chandler) was at our home at 9AM on the dot. He immediately went to work trying to identify the source of the water leak, but it wasn't immediately obvious. He tried a number of tests, but nothing showed up. He offered me the option of cutting a hole in the wallboard (ceiling) to see if we could track it down from below. I happily agreed. Chandler was very good about making sure I knew that this was a step they don't take unnecessarily, and that I could just opt to watch the situation for a few days to see what developed. I'm an engineer, so I don't like the idea of "mystery water", and I told him I would be more comfortable looking and ruling out everything we could see. He went right to work and cut a modest access hole, but unfortunately we could not see any water of any kind anywhere. I settled up with him and I could not have been happier with Chandler, John and Gretna Plumbing & Drain. I would wholeheartedly recommend them to anyone with any kind of plumbing need. Chandler also kindly offered me a suite of maintenance plans that they have for water heater and plumbing maintenance. I signed up for one this AM. After owning several houses and even more water heaters, I can testify that having an annual flush will absolutely extend the life of the appliance. [Follow-up note: I have been watching the area for 3 days and there is not a drop of water to be found anywhere, and no visible leaks. I guess I will have to add "mystery water" to my plumbing vocabulary :) ]

S Hodge

Gretna Plumbing and Drain installed my water heater and water softener. John and team were completely professional, efficient and worked diligently to get a pretty decrepit old water heater out of my home and the new one installed along with a new water softener. I would highly recommend their services, and will call them again in the future if there is anything plumbing or drain related that I need.

Mary B

I would highly recommend Gretna Plumbing! My basement flooded due to an issue with the sump pump. I called and spoke directly to the owner, John. He not only assured me they could help us but had a crew at our home within 15 minutes of calling them. He personally arrived with his crew to evaluate the situation. They explained what the problem was, explained how they would fix it and gave us an estimate of what it would cost. They fixed the problem right away and charged exactly what they was quoted, with no hidden fees or additional diagnostic fees added in. They were honest and very fair in pricing. I can’t thank them enough for their efficiency but most importantly for their honesty and kindness!

Martin Bohac

They have been very professional and timely with their work. We have had the whole house protection package for the past 10 years, They did a very good job after the 2019 flood destroyed the water heater and the water treatment system, including the disposal of the old parts. We would give them 5 stars on all of their work.

Chris Schmitz

We recently discovered that a pipe burst in our basement. I called over to Gretna Plumbing and told them what was going on and they had someone out to our house within a half an hour. Service was excellent they were able to complete the job right away and the plumber that came out was awesome to work with. Thank you guys for your quick response and help!

Jim Brown

The staff of Gretna Plumbing and Drain Services went above and beyond to fix my problem during a drain emergency. I'm proficient in performing a number of tasks myself but know when I'm over my head. When this happens, I've hired my share of contractors and have had good, average, and really bad experiences. This company is one of the best, most responsive, and courteous that I've had dealings with and the prices were fair and transparently presented. I will definitely hire them again if and when plumbing or drain problems arise which are above my abilities.

Kelly Smith

Gretna Plumbing replaced my Sump Pump and re-routed the corresponding pvc piping. Their plumber arrived on time, and was very efficient & skilled. Very happy with the work performed, and I would highly recommend them to everyone! - Mr. Kelly Smith

Kyle Perry

Outstanding. We just had a kitchen sink faucet replaced, but I can't say enough good things about the service. John Ellis explained everything, was quick, extremely courteous, and pleasant. Kennedy in their office was great to work with, as well. I had a question about a sticking valve and John actually advised me not to change it, because it wasn't necessary and didn't want me spending unnecessary money. I really appreciate that he told me the cost up front before starting the work.

Peggy Eggers

The guys from Gretna Plumbing arrived on time and were very polite and courteous. They got right to work and cleaned up after themselves before they left. John made sure I was happy with their service

Julie Nygren

Gretna Plumbing & Drain Services found the water pipe/main for our new home we built in 2018. The first plumbing company could not locate it after many attempts, and consequent bids were uncertain and costly - a couple which included digging up the street!?! We are so pleased with the workmanship and service at Gretna Plumbing! Highly recommend!

Josh Rahn

John and Co. at Gretna Plumbing and Drain were a real pleasure to work with. We are finishing our basement and John did an excellent job hooking up all the plumbing in our basement bathroom. He was very professional, understood what we wanted and kept us informed of any changes. I would highly recommend John and his staff for any plumbing project, he will do a thorough job and it will be done right.

Brad Meylor

Gretna Plumbing is absolutely AWESOME! I highly recommend them! John's level of service went above and beyond! It's no fun have NO HOT WATER.....John was able to fix my problem quickly! If you've got a plumbing problem call these guys! :)

Larry Byrnes

My water softner was not working properly after moving to the Gretna - Tiburon area. In researching found the water softner was under warranty and Gretna Plumbing was the authorized dealer for these types of water softners. I contacted Gretna Plumbing & John Ellis's team made numerous trips to my home in determining the issue. They provided superior service in sticking with me and fixing my water softner issue and was only charged for the initial trip and I know they were out at least four times. Having been in the service industry over 40 years and it would have been very easy for John and his team to send the issue back to the manufacturer, they did not. Now I have water softner that is working properly in an area that has very high hard water levels. I can't thank Gretna Plumbing and John Ellis enough for standing by me and fixing my water softner problem!!! I'm a customer for life of Gretna Plumbing as long as I live in Gretna, NE. Sincerely, Larry Byrnes

Jamie Shaw

John, the owner, called me directly to correct my contractor's negligence and poor communication. He sent THREE wonderful technicians (DJ, Chandler and Jake) and within hours they repaired my plumbing, set my toilet, installed my shower hardware and installed my new water heater. He did everything correctly to win my business again and again! I cannot thank him and his team (including his wonderful office manager, Kennedy) enough for the professionalism, communication, efficiency and kindness they brought to my project! They fixed mistakes that were not "theirs" to fix and make right a horrible situation! I would highly recommend them for any job big or small!

Heather M

Recommended by a good friend. They were very friendly and able to schedule me an appt right away. Brady was super helpful and answered all my questions. He explained exactly what was going on so I could understand. He is very knowledgeable and was super efficient! I should've called them sooner! Definitely only calling Gretna Plumbing in the future.

Hysteri Kelli

We had an after hours issue with our water heater. Not only was he quick to respond, but John was able to ask the right questions to determine if he needed to come out immediately or 1st thing in the morning (saving both of us time & us money). Gretna Plumbing & Drain Services does honest business with integrity. Highly recommend Gretna Plumbing!!!

Micah Muller

Called John the morning our water heater went out and he was able to check it out within an hour. We got the water heater replaced that day and also had him install a water softener on a later date. He and his assistant Mike were both very professional and friendly. They did a great job installing the appliances and also helped me solve an issue I was having with my kitchen faucet. I would recommend them to anyone.

David Chezem

John Ellis at Gretna Pluming and Drain Service is awesome! I have used John on several occasions to install a new kitchen sink & new faucet, a new water heater, completely build a restroom in my basement when I remodeled. Every time John & his employees are the consummate professionals. John presents options for repair or replacement, PROVIDES COMPETITIVE PRICING, allows me to make an unpressured decision and follows through with a clean & professional install. John & his employees are clean, polite and always clean up their mess. I'd use Gretna Pluming & Drain Service for any of my plumbing needs and would recommend them to anyone! Give them a try, you won't be sorry you did!

Andrew Boehm

We had a water temperature issue and leaky shower in our master bath. Brady at Gretna plumbing replaced a part and fixed issue. It was easy to communicate with the staff and everyone was organized and professional! Glad I don't have to look elsewhere and have a plumbing company I can count and depend on!

Annie Newton

John and his team were great to work with. They were able to order a part for our water heater and come out the same day to fix it, even with the initial phone call at 1 pm! We love supporting local businesses and would work with them again in the future.

Dr. Fitzgerald & Associates

Tom is very knowledgeable - He and Konner came and quickly replaced valves on some very old pipes in our building. They were friendly and very professional. We appreciate the high quality work.

Mark Boyer

just wanted to say that Gretna Plumbing is a great company to work with. They are very fast, friendly and professional. Highly recommend them for all your plumbing and drain needs.

Diana Fleer

Thank you Gretna Plumbing! Several employees showed up bright and early, talked through the project, then informed us they need to get some supplies. While they were gone got a call from Gretna Plumbing office telling me that they were delayed because they had to go to a couple supply houses to find what they needed and would be returning shortly. Two employees returned, they worked diligently and quietly,finishing our project quickly and just as we described. It was a very cold day and of course they had to go in and out several times always closing doors behind them keeping it warm inside. When the work was finished I was walked thru it and asked several times if it looked and was exactly what i wanted. they even offered to put salt in my softner for me. Great experience with great people! Thank you!

B L Hornbeak

Recently moved to Bellevue from out of state. Bought our home and intended on purchasing a water softener. John from Gretna Plumbing did our consultation and talked to us first to understand our intent and water usage in the household. He talked about recommended size of units, pros/cons of various models, and then when he saw our current gas water heater he informed us it was from 1985 -- the age of the house. We learned we had scalding hot water because the thermostat was likely corroded. John didn't push at all, but explained that water heaters are designed to last roughly 10 years. He offered more recommendations, explanations of how he would do the work, models he would use, where he could place equipment, etc. We learned more in 1 hour with him than at any major home improvement store. In the end, we decided to go with a new water heater and two piece water softener system. John had great availability to install and gave us an excellent price, plus peace of mind that our old system won't die on us in the middle of winter. John and Jacob came to install everything and were friendly, professional, and explained everything about the system so that we could understand our equipment. Knowing that he also provides 24 hour emergency service gives us great peace of mind. Gretna Plumbing has earned our trust and continued business.

Ashlee Au

Chris was friendly, and did a great job on our leaky pipes. We were late getting back to the house to meet him, and he was nice enough to wait for us till we get there. Overall, great customer service. We would recommend their business to our friends and families! - Ashlee and Jon

David Klein

John and his staff At GP & Drain are both very professional and skilled at what they do. More importantly, they care about their results and their work and your satisfaction. Their pricing is more than fair and are not commission-based. He just installed a Sterling water softener on Wed and we are already noticing a difference in the cleanliness of our dishes and the shower suds is highly improved. Thanks again, John and Jake!

k Edmnds

I have used Gretna Plumbing and Drain several times at mulitple properties. They are responsive and easy to work with. Highly recommend them for any plumbing issue.

Jennifer Molczyk

I highly recommend! I called for service on a Monday morning, they weren't sure they could get me in until Tuesday, received a call one hour later, and they were at my door 20 minutes later. I was able to work from home while they did their work. Hands down best service and quality work in a timely manner and the price was spot on and very fair! So glad I found this company!

Ivy Barnes

Always the best service in the worst times. Any time we have a break, burst, leak, or just need some help, John and Mike are out immediately. They always have a smile, do good work, and are just good folks. We had a problem with a basement floor drain and John got it fixed. While he was in the basement, he noticed that our hot water heater was leaking and he asked us about and then just fixed it. No charge, just a simple repair and a smile. Best service ever!

David Hebda

Great experience with Gretna Plumbing. John was very professional, on time, and polite. He followed up before and after the job. I would highly recommend Gretna Plumbing for all your plumbing needs.

Jason N

This is the second time I have had Gretna Plumbing come to my house to work on a project. Both times the work has been impeccable and the employees are very professional. I highly recommend Gretna plumbing for all plumbing needs!

Jeff Alba

Had Brady out to cable our drain. Couldn't have been more happier. He explained the process and how to help prevent future problems. Very professional. Will definitely use Gretna Plumbing again if plumbing issues arise.

Kara Michelle

For 8 months we had issues with a sewer drain backing up into our basement. John was the 5th plumber out to look at it and the ONLY ONE who suggested diagnosing the problem before simply spending money to fix something we couldn't see. He was calm, professional, fast, and responsible with our money. He will be the FIRST call we make going forward. I highly recommend him!

Karlee Liberty

Fast and friendly service. They came on time and took care of the problem right away. My tech, Brady I believe, was very polite and told me exactly what he was going to do. Nice to see a local business emplyoing young professionals! Very satisfied and would reccomend to anyone needing plumbing work done!

Jonathan Bateman

Great experience with John. Solid communicator and efficient with his time fixing our problem. Such a benefit to have a good business like Gretna Plumbing & Drain Services in our town.

Paul Baumann

They installed our sump pumps and back systems for power outages. They did excellent work, were professional and very fair priced for the work they did. This will be my go to plumber in the future.

Norm Blais

Thanks to John for installing our new Halo water system. Our water is softer, cleaner and tastes so much better! Check into the Halo system or call John for more information. This company is so professional and friendly. They have helped us many times in our new house and we would not hesitate to call them again.

Jamey Kennel

I've had John help me out with a couple different projects now, and the service is always excellent. Professional, customer-centered, and cares more about the community than making a quick buck. I'd recommend him to anyone.

Gary Kula

From this point on, I'll never hire anyone else but John and his staff. They are professional and the epitome of what a great small town company should be. They installed a water softener and sump pump at our home recently and would recommend them to anyone. Great people, great customer service!

Andy Moore

John and his team are honest, friendly and care about their customers. If you need any plumbing needs call them! Just installed a new tankless water heater and gym family couldn’t be happier!

Jason Lowe

Got myself in a little too deep on a plumbing project on Friday night. Left the water off overnight and called John at 8:15 am on Saturday. He was at our house by 9:30 and had our situation resolved by 10:30. Friendly and courteous and did quality work.

larry henning

Gretna Plumbing has handled my commercial and residential plumbing needs in a fair and professional manner. Yes, I would recommend them.

John Lauducci

I would highly recommend Gretna Plumbing. They were professional and explained what they were doing. The repair was done quickly and done right. Will definitely use them again.

Tami Williams

We recently had our kitchen faucet installed by Gretna Plumbing & Drain Services. The staff are skilled and kind. We will use Gretna Plumbing & Drain Services again for future work.

Paul White

I found out my sump pump went out on Monday during the rain storm. I called the after hours number and John had his crew out in under and hour. Brady and Chandler are true professionals and had my sump pump fixed in 30 minutes. Thanks Gretna Plumbing!

Jacqueline Hansen

The ran a natural gas line to the garage and then installed a garage heater for us. Works great - cars are never colder than 40 degrees which makes a huge difference in the winter!

Ron Ockander

Very professional and willing to assist in how we wanted things completed. John gave good suggestions that we were not aware of. Had several different workers and they explained things and were all easy to work with

Nicole Sweeney

We highly Recommend Gretna Plumbing! Excellent, prompt, professional, trustworthy service. We will definitely be using Gretna Plumbing again!

Eric downing

We had an emergency on Sunday morning and John came out right away and fixed the problem while several other companies wouldn't come out until Monday. Great customer service as well. He will be our first call going forward.

Delores Stevenson

These guys are tops in my book. They are professional, polite and very accommodating. They do the job in a timely manner and never leave a mess to clean up afterward.

B Felici

Tom did a great job and was on time professional, and they got us in so fast! He took the time to explain everything he did and more thanks gretna plumbing!!!

CGH

Brady and Chandler made quick work of upgrading our home water heater. Both were friendly and professional. Thanks for your help!

NickWoodward

Easy to schedule, didn't have to wait for days, technician was in and out. Haven't had any issues with Water Heater or Faucet since! Thanks guys!

Sylvia Russell

John and his crew, was called and came to see what our plans where, He arrived promptly when he said he would,and did a great job ....we will have him again when we finish the basement. Thank you John and crew! Mel and Sylvia Russell

Daniel Hedrick

Guys communicated well. Came out and gave me a very reasonable estimate for a large work job. Very friendly and professional. Great job.

Kathryn Haggart

They're great! Professional but they treat you like family. Better on being on time than I am.

Derek Andrews

We had an emergency, like a pipe breaking in the laundry in the basement and these guys jump right on it and save the day! Exceptional service and very reasonable rates.

Michael Cuevas

Great company for all of your plumbing needs. Very professional and timely. We would recommend them anytime.

Karen Johnson

Great service on a cold day! They were very polite and courteous something you don't see often. I will recommend this company highly especially Brady!

Jill Straight

Tom and Connor did an awesome job in replacing the backflow preventer for my sprinkler system. Appreciate their work!

Nathaniel Gray

Fast response, and showed up earlier than scheduled to fix my drain. Work was clean, fast and very affordable. Thanks!

Amy Begley

John was professional and efficient. The service was great! More importantly his personality is infectious and was a pleasure to work with.

irene harris

I WANTED JOHN TO REPLACE THE MAIN VALVE COMING INTO THE HOUSE. HE FIXED THE VALVE WITHOUT REPLACING IT AND SAVED ME A LOT OF MONEY. HE WAS VERY FRIENDLY AND PROFESSIONAL. I ENJOYED TALKING TO HIM AND HIS ASSISTANT. I'D RECOMMEND HIM TO FAMILY AND FRIENDS

Cindy Stover

Excellent service-problem diagnosed and fixed quickly and accurately! Friendly, courteous and professional! Nice people wot work with-will use again and again-thank you.