Reviews of Zoom Drain. (Plumber) in Newark (New Jersey).
Description
Information of Zoom Drain, Plumber in Newark (New Jersey)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Zoom Drain
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Zoom Drain
Melissa Benitez
Very pleasant and efficient company to work with. I bought a house built in 1945 and they were able to update the plumbing at at very reasonable price. They work quickly, neatly and show up promptly. They clean up after themselves and get rid of any debris or garbage left behind. Their staff is courteous and professional. I will definitely use them again.
Joseph N Cultrara
Excellent company! The service man Juan and his coworker were both professional. Very friendly and honest service. They took the time to video the repair and explain what was being done. They are upfront and honest.. Definitely would use again and recommend to family and friends.. AAAA++++
Busa Dave
The driver showed up early and went to work. Explained everything he did and was super nice. The block in the sewer was cleared up quickly and he used the snake several times to make sure it was clear I will highly recommend Zoom. Quick and professional and very nice people Abbas was very skilled at his job and just a gentleman to be around he deserves a raise and a bonus
Armi Ang
I’m so relieved when Zoom Drain showed up. Everything was done professionally. Rafael greeted us with a smile. As soon as Rafael saw our flooded bathroom, he asked where the trap was (we didn’t even think about the trap, so we had to clear that area). When his partner arrived with all the tools and equipment (the truck was in Holland Tunnel traffic), they worked right away. Hector, Rafael’s partner, was very courteous and polite. He explained what has caused the clogged main line and he spoke intelligently, like he has a Masters in plumbing! Suffice it to say that they were our heroes for the day. I think they charged reasonably for their fees (would you go elbow-deep in raw sewage?) and I completely understand the emergency fee for working on a Sunday, with less than 24-hours of notice. They apologized for being late and I figured it was a matter of miscommunication and traffic (Northern NJ is a lot to cover). I called them at 9:45 PM on a Saturday, expected a call by 8 AM for an ETA, then by 10 AM, I finally got a call saying that they’re on their way. They started working around 12:20 PM and they were done by 1:02 PM. All this time, their answering service was very responsive and courteous. That aspect of the service was also truly helpful. When we can’t flush, shower nor do anything to use our drains because it might add to the flooding, you know you have to let the professionals deal with it — and Zoom Drain was there to solve it. Before leaving, Rafael flushed our toilet, went to the trap and smiled when he heard it drain out properly. Thank you!
Roger Grand
Super communicative and super knowledgeable. He and his colleague were very helpful and even educated me while resolving my problem. Amazing efficiency and super clean/mindful of their environment. Will recommend to anyone!
Richard Rossi
Felicia answered the phone promptly and scheduled an appointment for kitchen drain cleaning the same day. She was very friendly and professional.
Joel came that afternoon right on schedule and cleared 35 ft. of clogged drain. He provided a prompt estimate and answered all my questions. He also provided an estimate for video inspection of my sewer system. He was very professional. I would recommend Zoom Drain again.
Shawn Afkhami
Professional, responsive, honest and upfront. Joel is courteous and approachable. He did the service to the perfection and timely. We were very satisfied, especially with reasonable pricing. Great service.
Catherine Levine
I found Zoom and their two employees Raphael and Hector to be knowledgeable,professional and nice men. They were determined to fix my problem,answering all my questions. They were by far the best repair service I have ever had. Thank you Zoom
,Raphael and Hector
Xuan Gao
THESE GUYS ARE LEGIT. FOR REAL: If you have a clogged drain, DONT even bother with regular plumbers. I had 4 plumbers come only to tell me they wouldn't work on my clogged drain and to just use baking soda and vinegar (oh and also charge me $120+ to say that). Joel and Juan came over within 48 hrs of me calling. My call with customer service was recorded and they listened to the whole thing prior to arrival (very nice touch). This was a clog wrapped in a mystery of old pipes in a historic home. They worked fast and persisted through challenge after challenge. From snaking to scoping, back to snaking - in the kitchen, on the roof, then back to the kitchen. Never once did they stop and ask for more money for additional services - it took them well over half their day. AND THE CLOG IS FINALLY GONE. THANK YOU ZOOM DRAIN!!! Give Joel and Juan a raise - those guys are top drawer.
M M
Hector was very prompt, professional, and did a fabulous job. I had a drain issue that leaked into the basement. Hector was there within two hours. He inspected every pipe to locate the issue and cleared the drains completely. He was neat, respectful, and even my dog liked him! Highly recommend.
Scott Kintgen
Hector and Yousaf both came to my job site today to help me find where our existing force main tie in was. The sanitary main was a mess so they had to clean it out before we could even get a camera in to find it. Both of them were extremely professional, knowledgeable, and very nice. I would jump at the chance to work with both of them again. 100% Recommend!
Don Williams
Abbas was prompt, was efficient and honest in proposing the work required, and was a knowledgeable professional in solving our problem. (He worked quickly so that a scheduled meeting could go ahead with participants having access to the building toilet facilities.) We would contact Zoom first if we have such a problem in the future.
Kat Estrada
The 2 technicians were amazing! They took their time, explained everything to me, were very professional and knowledgeable. I am so happy I called them. Would give them 15 stars if I could.
martinfishersings
Extraordinary professionalism. Their plumber technician, Yousaf, walked me through the entire process, showed up on time and presented options for prevention and maintenance. The administrative staff updated me with timely texts to inform me of expected arrival times and to follow-up after the service was completed.
Ryan Gaboy
Dealing with a serious sewer issue is never fun but Zoom Drain was able to help inspect and diagnose a major defect in our homes system. Joel R was extremely courteous and was able to explain the issue, the potential remedies and answer our questions. Highly recommend zoom drain
Mark Rubino
Responded within an hour to my call regarding main drain clog. Found the issue quickly, explained what they would do to correct the problem. When fixed showed me with the snake camera the drain was clear. Excellent work!
Tony's Cleaning
Yousaf and Miguel were exceptionally professional, and patient. They arrived on time and made sure to explained everything that was being performed, every step of the way! If you have any sewer issues…they are your guys/company to call!
amit joshi
They are very professional and very honest and hard working . They responded quickly and explained the issue and provide good pricing to get the work and resolved it quickly. Abbas was the technician and he did really well work.
Sean Taylor
Juan and Miguel were amazing! They were courteous, professional, and were able to clean drain, and repair the problem within 15 minutes. I'll certainly be recommending and using Zoom Drain again!
Karen Gallini
Richard and Mario just unclogged our kitchen sink.
They were punctual, knowledgeable, friendly and answered
All of our questions. In addition to this they maintained a
Neat and clean work area. GREAT JOB!
The Gallini Family
araselys maldonado
I was very happy with the service provided. I didn't know what I was looking at. He came and drained that stuff that was clogged in the sewer. They came on time and was very concerned with what I needed done. Thank you so much. I will definitely keep you guys on speed dial.
David Feijoo
Richel did an awesome job of clearing my clogged kitchen drain. He was very professional and answered all my questions. It was a pleasure conversing with him. Highly recommended.
Nick Waskiw
I called and had someone out an hour or so later. Joel showed up and he was very professional and personable and he quickly fixed our issue. Absolutely would use Zoom Drain again!
Ruben Diaz
I’m a maintenance manager for luxury buildings and have used Zoom drain for all the buildings, I have managed. Zoom drain and technician Abbas Yousaf are very professional and go above and beyond to get the job done. I highly recommend them for all your drain cleaning.
Celeste Hampton
My technician was so prompt and very knowledgeable! He explained everything to me in detail so i understood. He cleaned up after himself and overall represented his company well🥰 …
James Skowrenski
Clogged common pipe going into septic tank. Our washing machine backed up and toilet flushing slowly. The pressurized the drain and immediately eliminated source of clog. They then tested to make sure the washer and toilet were operating properly.
Jose Rivera
Tech was knowledgeable and helpful. Once again Zoom Drain came through, I used them at another site and Juan was communicating with me and did a great job
Anrhony Manz
It was very positive. They knew what they were doing n took the time to make me aware of what needed to be done n to see the work completed successfully. You can’t ask for more than that 😊👍 …
julio fernandez
Main sewer line camera inspection, Juan and his associate were caring, professional and explained everything with detail, will definitely call on Zoom Drain again
Hector G
Our experience with Zoom Drain was fantastic. Although delayed John and Alex kept us updated on their arrival time. They performed a video scope of a drain in a house we are about to purchase. They diagnosed the problem showed us options and we hired them on the spot for the repair of the clogged main line. They were professional and efficient. They had towels and made sure to clean everything when they were done. They even used bleach and made sure is was spotless
Honestly, a great experience that made us feel comfortable about the purchase of this home and their work. We will be calling them again for routine check ups and maintenance.
Juan Omar Ortiz
Shaun was amazing from start to finish. He walked me through what he was going to do and fully explained why the issue was occurring. Throughout the entire process he made me and my family know we picked the right service, and were blessed to get an incredible person to solve our issue. He fully deserves to be recognized and saluted for an excellent customer experience. Zoom drain is now our goto for any of their services. Thank you!!!
Mike Davey
Joel and his coworker were friendly, honest, and very enjoyable to fix my plumbing issues. Highly Recommend to anyone. Great service at fair prices
Monica Mehta
Joel and his partner (sorry I didn’t catch his name) were both extremely professional. They waited while I had phone issues, took the time to do the job well and were both just very pleasant. I was really happy with the experience overall. The office is also super nice and helpful! Will definitely be returning :) thank you!
elizabeth bourdier
Abbas Yousaf and his partner responded really fast and did a great job. Super friendly and helpful. Showed me every step and what was the issue. Grateful they came so fast and this late😊will call and ask for him again. Great guys! …
Thomas Smith
My toilet was fixed in minutes! I never had an experience with a repairmen like Shaun Clark, he was calm, focused and a real pleasure to talk to. That is extremely rare in this day and age. Bravo Zoom drain! Bravo Shaun!
Darryl Moore
The agent was very professional and knew what he was doing and gave great preventive advice.
Lauren Lewin
My sewer had pipe rot and would have required total excavation to resolve until we found zoom who was able to install a pipe liner to repair the issue. Costly but still saved us thousands. The team was polite and efficient and explained what they were doing every step of the way
Tim Heck
Technician came in less than an hour. They checked 3 drains for 2 commercial and one residential tenants and let me know an update on what to do maintenance on used the camera could not find any clog.
Anna Platovska
Guys came in time, were very professional and friendly, not only did their job, but also explained the issue in details. Will definitely use their service and recommend to my friends.
elliott cordo
This is absolutely the best drain/sewer service i've ever used... SO nice, so professional.. They actually invoiced me for a lower amount than quoted for my drain repair as it was less work than they expected.. Highly recommend, don't hesitate to use these guys!!
F A
Yousaf was professional and polite. He explained options and pricing clearly and kept me informed of all the things he was doing. Highly recommended.
Nancy Green
Our sceptic was blocked, on a Sunday. We were so happy with the service and getting us back to normalcy. Thank you. We are so grateful to Juan.
Damian Avila
Joel Rodriguez was profesional and knew what he was doing. He did the job as we hoped. We will use this device again.
Selina
Anthony and his partner were very professional and talked us through his plan on how to resolve the issue. They resolved our problem in a timely fashion and we were very happy with their work! Definitely would recommend Zoom Drain :) .
Cliff Westfall
Yousaf, the technician, called to say when he was arriving, showed up on time, and was very professional and courteous. Very satisfied with him and Zoom.
jocelyn Lopez
I’ve used this company twice in one year and I give it a 5 star. Yousaf is very knowledgeable and very dedicated to his job.
Angela
Joel R is beyond AMAZING! He arrived on time with Juan and was extremely pleasant. Both technicians have an excellent work ethic and are so efficient. Joel was an ultimate professional. He is a master at detecting and unclogging drains, getting the job done effectively and resolving plumbing issues. He has a very strong working knowledge of his craft and proclaimed confidently upon arriving to our home within 5 minutes, "I will unclog your drain.". Joel did this very difficult task (10 years of baby wipes backed up in the mainline of our home) within an hour. This is so remarkable!
I highly recommend Joel and Juan for any plumbing challenges you have...they will undoubtedly "Save your home!"
Kevin Matos
Anthony is terrific, I could not have asked for a better technician!! He was courteous, friendly, and extremely knowledgeable. He resolved my issue and explained my options. After he unclogged my drain, he went in with a camera to ensure the drain was completely unclogged. Thank you Anthony for your service!! I recommend Zoom Drain to resolve all your unclogging needs!!
Seneque Derolus
Zoom drain responded quickly and was able fix our issue as well as connect us to the necessary additional services we needed.
Lynn Benedetto
Hector Reyes did a good job in cleaning my drain. He's very helpful in answering all my questions on my drainage. He also makes sure that the area where he worked on is nice and clean and no mess left behind. He also explained to me that the accumulated grease that was trapped on the V-trap pipe is the one that's causing the smell to back out in the room. I'll highly recommend them and also the price is very reasonable.
Lissette Rosa
I would highly recommend Zoom Drain. They came out to my place more than once and every service man that showed up was professional, informative and resolved the issue at hand , 5 stars from me.
J Davis
Whole team awesome and Veteran friendly. Honest consultation and fairly priced.
Anthony, my tech was on time, very informative and went above and beyond to get the job done. From the franchise owner to sales and service…. They are great! I highly recommend.
Daniel Cruz
Very responsive. Tony is great always answers. Thank you for getting us out of a bind.
Highly recommended
geri hroncich
EXCELLENT SERVICE THANK YOU VERY MUCH.
Joel & Juam are super great - friendly helpful and they always have the greatest smiles on their face. I HIGHLY RECOMMEND THIS COMPANY AND JOEL & JUAM. Kept in touch with me until they arrived. They are just the greatest. Came out on Mother’s Day and calmed me down with their great personality’s and service. Thank you Dave from Zoom Drain when I placed the phone call to you it was taken care of immediately. I am very thankful and blessed that this company was recommended. THANK YOU AGAIN
Brian Buttolph
Zoom Drain was recommended by my plumber. I called and they came by within a few hours. Joel and Rob were very professional and did a great job unclogging our kitchen sink. I highly recommend them.
Stephen Collins
Joel was excellent. He arrived promptly and after getting the details of the situation from me he began working to clear the sewer of all the roots that were blocking the water flow. Reasonably priced service. Highly recommended.
No sung Park
They are very reliable. They have great knowledge and awesome technology tools. They finished their work quick and explained well. I am really satisfied their service.
Jim Nienhouse
Hector was very professional and explained the procedure thoroughly. Afterwards he made sure the area was clean.
Shri Yegna
We used Zoon Drain to unclog sink drain. Technician Joel did an amazing job of identifying the issue and fixing it. Very professional service, had the right tools for the job in hand, timely response. We highly recommend this service!!
Vanessa Ferraro
Excellent service! Hector & Yosef came within hours after I called and my drain was cleared promptly. They were both very professional and courteous. Highly recommend.
Yaakov Nudelman
Anthony was extremely professional, skilled, helpful, and thorough in resolving our problem. He provided clear explanations of the problem and the steps he was taking to resolve it, all the while working hard to make sure our problem was 100% fixed. He consulted with me on every step that might incur an additional expense. Anthony and his team provided a 5 star service on all levels. I'd definitely recommend zoom drain to anybody.
Pedro Santana
Technicians were very courteous and knowledgeable. Explain job procedures and point it out the discrepancies. Would call them again for any other job in the future. Thank you.
Kim Kravcov
Had emergency back up in the warehouse and office and they came out, fixed the drains quickly.
Bina Khan
Joel was professional and took care of the issue quickly. I’m very happy with the service 😊 …
Linda Roseus
They did excellent work. Very professional and very fast. I'm very satisfied thank you....
Michael Levy
Come Earlier than expected friendly polite quick to evaluate and take action very Good at what they do willing to do what it takes to get the job done and they do get the job done very professionally , highly recommend
Virgilio Corres
Found Zoom Drain while googling another plumbing company and decided to try them to fix clog in the drain line. They did not disappoint. Happy to have found them. Fast response, quality work. Friendly technicians. Would definitely receommend and use them again.
CW Wang
I am very happy with the service from Yousaf. He is knowledgeable and takes the time to explain the problem to us.
BBT Logistics
Called them about a sink clog at 8:30AM, service scheduled between 11 and 1 PM. Text arrived on my phone at 10:45 am stating they were on their way. Came in, cleaned out the problem. Then, cleaned up after themselves. Fantastic job. Thanks Joel!
Jay Weinberg
We have a 1910 home that presented a challenge, Abbas the technician who came to the house was courteous and knowledgeable and professional
Scott Levy
Anthony came in and was very professional and courteous. He explained the process and options for clearing out my sewer line and blockage. We came up with a course of action and after he finished, performed a video inspection of the line to come up with a solution for helping keep it clear in the future. Excellent service.
Eric Schnur
Very professional and courteous service. They came on time and solved my problem right away. Only downside was high price--$300 to unclog a drain. But overall an excellent experience--I will use Zoom again.
Cameron Carling
Joel was super thorough, professional and answered all my questions. He gave me great advice for follow-up maintenance and made sure to clean everywhere he worked. HIGHLY recommend Joel and Zoom Drain. Will definitely use them again.
Victoria Ingui
Thomas was an excellent technician I have ever had the pleasure to work with. He found problem that we were having and explained from that point on what needed to be done. Thomas and his coworkers were so very professional, knowledge and friendly. Use zoom drain if you ever have a problem. Don’t bother with others. Take my word.
Yael Mirabal
They came to my house and inspected the sewer pipe. They were very professional and provided a quick solution to keep it clean. Low cost and easy to use. They are bilingual and explain all procedures in Spanish and English. I’ll recommend their services and they will be, for sure, the best choice
Wellesley Broomfield
Scoped our sewer line. Excellent work, identified the problem quickly and was professional in appearance and mannerisms.
Maggie Mcguirl
Byron and another technician showed up within the given timeframe. They called before coming so I was aware. They checked out the area of concern, gave their honest opinion of course of action and they were right. The sewer pipe from my house to the street was clean and no damage! They gave their suggestion for maintenance in the future! They were friendly and efficient! Would recommend them to anyone asking!!
Jashaun Sadler
I used Zoom Drain services for the second time and am very satisfied with the work they have done for me. On this last occasion, their technician John came out and cleared all of the pipes leading out to our sewer system. John was punctual, professional, and very friendly. He took the time to explain everything he was doing every step of the way and generally went above and beyond my expectations for services. I would absolutely use Zoom Drain services again and I highly recommend them to anyone who needs plumming work done! Thank You
E CE
Ask for Abbas Youssef. He is knowledgeable, professional and diligent. Thank you, Abbas!
Joe C
I called Zoom Drain to have a video inspection of my outdoor drain lines performed. Byron and Tom arrived on time and did a thorough and professional job. It was a very hot day and I was impressed with their dedication and how they didn't want to rush the job, even with some obstacles they encountered. They took their time and explained everything they were doing and what they were seeing. Definitely would use / recommend Zoom Drain for future work.
Minerva Torres
Very professional and courteous company! Dispatch gave me and appointment the very same day and gave me the time window (3-5pm) I could expect someone. I then got a call asking if they could come in 20 min (it was only 1:45, earlier than expected which was great) and I also received a text with the picture of who I should be expecting. Kenneth and his partner called when outside.. they were very respectful, professional and courteous. They explained what they would do and did the job quickly and efficiently; they even cleaned up the area where they were working! Would definitely recommend this company to anyone looking for help with drainage issues!
Lamont Carter
Throughout the day I contacted 6 companies that preformed sewer jet & snake services and were unable to get a commitment from any company including RotoRooter for same day service. Unfortunately, my building contains 72 tenants and shutting off the water for 24 hours was not an option. Fortunately, I gave Keith a call who referred me to David who quickly dispatched a crew out within 30 minutes of my call though he was concerned scheduling was already tight. Nonetheless, their team showed up with an amazing crew containing 2 gentlemen around 9:30 pm who were diligent, professional and eager to complete a satisfactory job at such a late hour. I recommend Zoom and can personally attest to the quality of service.
Irene Venegas
This gentleman arrived promptly. He was very pleasant and professional. He explained what he was going to do before starting the work. I think this tecnician was outstanding.
Lori Henry
Keneth was excellent. He explained all our options with prices. Once the job was complete he showed me the camera and both sides of my plumbing, with an explanation of my problem and explanation of what may need to be done in the future. He was clean & professional. I highly recommend this technician and Zoom Drain.
Pat Kibby
Quick response and great service but didn't clean up all the mess after they were done so I had to go back and clean the bathroom
Larry O'Halloran
Anthony was on time very professional and gave me every option to correct the issue. I would recommend Anthony
Lily Khadempour
Zoom drain was professional from the initial phone call to the report they submitted. We hired them to do a sewer line inspection for our home purchase and it was all good. Pricey but worth it. The technician showed up in the window they were supposed to, gave us a 45 min heads up and did a great job when they were there.
Tom Kimble
David Martinez did a terrific job. This was not an easy fix finding and clearing the clog in my septic line. He was very ingenious in his methods to figure out how to solve the issue which he did. Very courteous and respectful of keeping things neat. I am an engineer and respect the trades. He is a real plumber that knows his stuff.
Danielle DeBenedetto
I would highly recommend ZoomDrain. I needed a sewer line video inspection for a home I’m purchasing. They were able to schedule an appointment within just a few days time. Joel and Hector were incredibly professional. They made sure I understood everything and kept me updated as they conducted the sewer line video inspection. Overall, a very positive experience. Their price was only a little more than what was quoted to me by my home inspector and for the peace of mind and professionalism, ZoomDrain was well worth it.
Rah Montana
Knowledgeable efficient honest and we Will be using for any future issues with our plumbing!
Team GCMHomes
I had a small window of time to inspection a sewer on a property being purchased. Zoom Drain able to accommodate 24 hour notice and provide a detailed video, definitely not pretty but 100% worth it. Discovered the main needs full replacement, which means $1000s. Their specialist Joel explained and provided a detailed record, which saved me big bucks to have the issue addressed by the seller. Thank you guys!
nancy plechy
Hector was very polite and professional. He took care of the clog very quickly. Called his company on a Sunday night and he came within the hour!
jourdan gaston
Very professional and informative. Repaired my bathroom sink fast and effective.
Morgan M
I had an urgent drain emergency and did a quick Google search for a local service. I was greeted with kindness and a Proactive energy from Mrs. Donna, who was able to get me an appointment the very next day!
My technician, Mr. Johnhasen , was so pleasant, professional, and had a really nice energy to him!
That's a quality most important to me.
For my first time experience, it was very serendipitous all around!
Dr. Femi Adegbonmire
Retrieved keys flushed into toilet.
Very knowledgeable and professional.
I will recommend them 1000 times over.
We will be praying for you as Techs and for the whole company and your families. The Lord will bless and increase you, enlarge your coast. In Jesus name. Amen
Thank you very very much!
Michael Caruso
I contacted the company through the web chat. The person on the chat said someone would call me within the hour. The Service Manager called a half hour later and scheduled a tech for The following day first thing. The following morning I received a text with a name and picture of the Technician to say he was on his way. The Technician (Ken) arrived on time. Was very thorough. Diagnosed the issue and explained what needed to be done. After agreement, he went right to work and completed the job efficiently and effectively. Once completed, he cleaned up and was on his way. Great Service. Highly recommend.
Roslyn Young
Byron called to let me know that he was on his way. He and his team arrived promptly and went straight to work! What started out as a simple clogged drain turned into a much more complicated task. Byron informed me of the issue and what could be done. After quite a few attempts the task was completed. Byron and team were very friendly, cordial, patient, knowledgeable and professional. I would definitely recommend this company to family and friends.
John Young
Hector was very professional and Zoom Drain was excellent with appointment confirmation updates and communication. Their high tech approach and equipment provided the information necessary to proceed comfortably. I strongly recommend Zoom Drain for a stress free and trustworthy assessment/repair. This is important because needing a plumber for an emergency is stressful enough. Thank you again, Zoom!
Joaquin Mendez
Joel & helper where very professional. Also explained everything from start to finish. Highly recommended for any of there services provided.
Veraswami Carpen
Anthony Fiorenzo is an amazing technician. He solved the issue with my sewer drainage fast and easy. He is very friendly and explained what happened.
MECCA TRUCKING
Thank you Zoom Drain. Professional operation, fair price and responsive. Rafael was the service technician. Very knowledgeable, repaired the issue and spent time reviewing future repairs that were necessary.
Shimshon Klein
David, Juan, and the entire Zoom Drain team were a pleasure to deal with.
Professional, high quality work, and fairly priced with no last minute add ins. I would highly recommend them.
Brian Power
Yousaf went to every effort to figure out issue and fix it. It was a Sunday night and he took his time and wasn’t trying to rush the job.
Johnathan Aleman
Had a drain flooding my basement for about a month. Reached out to Zoom Drain on a Saturday morning and they were able to get me a service technician to my home same day at the time of my convenience. Hector Luis my technician is an excellent technician. Not only did he service our main line that was clogged beyond imaginable belief but he did an excellent job at cleaning up after he finished his work. I am very satisfied with the job Hector did for me and will definitely be using Zoom Drain again with my plumbing needs for my home. Thank you for your great service. Future clients yes pricing might be high but if you want the job done right you need the best to do the work. Don’t settle for cheap pricing because it might cost you even more money in the long run. Thank you again for your services.
Miriam Lugardo
We called many different companies and no one was available to help us with our clogged drainage on the same day. We called Zoom Drain and immediately they were available and arrived at my house in less than 30 minutes! We were so relieved to see them arrive! One gentlemen name John was very professional and made sure he did his job correctly. We were so please with both parties! They did an excellent job in unclogging our drainage! I definitely recommend this company to anyone who need services! You will be satisfied with the work that they provide!
Rob Stats
Great service. Tony in the office was very personable and Joel the tech was great. He showed up as scheduled and resolved the problem I was having with my drain. I highly recommend them for anyone who needs drain service.
Marisol C
Excellent experience,,, It was very easy to schedule a same date appointment. John's professionalism was greatly appreciated, he did a great job, made sure everything was working fine and then cleaned up before he left. Should I ever need any plumbing, I know who to immediately call. I highly recommend this company.
Kevin Jamieson
Main waste line in my house stopped discharging to the sewer following the massive rain from Hurricane Ida. Byron and Tom showed up, investigated, set up and found the problem. They were very respectful and cautious to maintain the area controlled and contained. I was extremely assured the main issue was resolved by viewing the video view out to the main sewer in the street. There is follow up work for pipe replacement that I will have Zoom Drain perform because of Byron and Tom’s representation of the company.
Mary Elizabeth English
Hector and his associate were very professional. Hector did five star work on my kitchen sink pipe. He resolved the issue in a timely manner. My only critique is a slight delay in punctuality (30 minutes after scheduled time but I am still highly satisfied with the overall service.
Thomas Pollak
This is the second time I used Zoom Drain. I had a clogged kitchen sink drain which actually overflowed into the main bathtub. Joel very quickly and competently corrected this problem. He had performed major work on his first visit impressively correcting potential problems. Very good company.
Tony Merced
Hector was great, he took care of my problem, he showed me the cleaning process and was very thorough with the job. My clog was cleaned and my drains so far are problem free. Hector cleaned up after the job and I'm very happy he helped me out with my drains. I will definitely use Zoom Drain again.
Dawn Rios
Yousaf and Tom were extremely professional. They were well versed and did a great job answering my many questions. They were in and out in no time and provided great service.
Brian Mcrae
Joel was friendly and knowledgeable. He also loved my dogs. I appreciate dog people
Lori Eckhardt
David responded to clean out my grease trap. He went over pricing and made it clear along with what to anticipate with the service. Very satisified with his professionalism and with Zoom Drain's service. It's quite a smelly process and he was very quick which allowed my customers to be minimally affected. Will definitely use Zoom again.
Todd Ghidaleson
John and his crew were incredible. Saying that he went out of his way to explain everything, transparently go over my options, and give advice would be a huge understatement. Outside of his clear knowledge around his craft, he's just an all around great guy. I felt comfortable working with him from the first minute, and I'd call Zoom and request John next time I have an issue.
Todd
christian broughton
My technician Kenneth was professional, punctual,and proficient. Had a nightmare plumbing issue that was unsolvable. Ken came in explained everything thoroughly and was upfront about pricing which put me at ease. Im sure most have heard the stories about spending a lot of money for a contractor or tech to do a sub par job. Well this job was an expensive one but Ken made sure that everything was 100 percent good to go and the money spent was well worth it. If I operated a drain cleaning company id want guys like Ken for the crew. Overall super satisfied with the service zoom and their technician Ken provided.
Lorin Andalora
Not many companies like this around. The fact that i took the time to write this says a lot about zoom drain. I was referred to them by my sister when i wasn’t sure who to call about a problem i was having and i was definitely not disappointed. They came to evaluate the situation and offered their input and were very professional and reasonable with their solutions. I didn’t feel pressured or skeptical like some other companies make you feel when you need their services. They were very honest and speedy. Also excellent customer service, everyone i spoke to and interacted with were wonderful. I would highly recommend !
jean williams
Zoom drain tech call to say he can come earlier. This was great for me. Apprentice was pleasant but tech seem to wake up on wrong side. However they started the job. And got done in an hour and half. So I am hoping they did a good job. There is no guarantee given.
Mike D
I thought David did a great job, and explained to me what was going on. He also answered my questions and took his time doing things right. Zoom Drain isn't the cheapest place but I think the high quality service they provide make it worth it for certain things.
Georgia Nerheim
They were so honest and straightforward with all my issues. They went above and beyond to make sure our drain in basement was cleared and not backing up anymore. As well as told me this maybe a reoccurring issue and why. They gave me recommendations of up keep until I can fix a bigger problem, one I only know about because of them. (3 other plumbers didn’t find) I appreciate this kind of honesty as it can make you prepared for what you need to do to make sure your home is safe. I can’t thank them enough for showing up fast late night to stop this back up and cleaned the mess and left my home smelling nice and clean after a smelly event to say the least. Very professional and knowledgeable. I highly recommend Hector and Zoom!
steve schloss
Great plumbing company. Came 1 day to uncglog tub drain but couldn’t. Unexpectedly, I get a call the next day from them asking me if they could come over to retry and further evaluate the problem. Oh yeah, and they wanted to do it FREE OF CHARGE. That is the customer-centric behavior that many many plumbers lack and it was absolutely delightful to see here. The company is definitely one that I would use again myself as well as recommend to others.
J Step
Hector Luis (accompanied by an associate) were professional and courteous while working in our home. Hector took the time to explain the process and allowed us to see live-video during treatment. They did a wonderful job clearing the roots from our pipes and were respectful of our home as they cleaned up after themselves upon leaving. Highly recommended!
shriram srinivasan
Joel was friendly and professional. He was thorough and provided good tips. It was a quick work done perfectly.
Shannon McCracken
Hector and Miguel were amazing! Came to my home within an hour of calling them. Gave me a quote of what needed to be done. Unclogged my main line in the home and cleaned up afterwards! Thank you guys so much for the prompt professional service! Definitely recommend!
Lisa Caldarone
Carlos and his assistant were very polite, knowledgeable, and honest. They explained my options and were not pushy in letting me decide what to do. They even got me a small discount for adding on services that I requested. I have not had the time to test whether they were able to fix my problem, but so far the pipes have been flowing smoothly since they left 4 hrs ago with one of us showering, several flushes, and a sink full of dish washing.
Catherine Conte
John was great! He had great open communication from letting us know when he was on his way, when he was here, what was wrong and how he was going to fix the problem we were having. He was super friendly and outgoing. It was a great experience. If we ever have issues in the future we’ll definitely be reaching out again. Thanks so much John!
Jenn Marino
These guys were the best! They came out right away tried a bunch of diff techniques before excavating, unfortunately we needed to excavate and they did a great job! Donna in the office is so nice and accommodating and the guys they sent to do the work were very professional, I can't say enough good things about them.
Bernice Jones
Excellent customer service. Arrived on time and completed services in a timely manner.
Ken S
Jose resolved the problem quickly. He was courteous and explained the process and above all he was an honest man. Dana from their office was friendly and kept me updated of the appointment. I would recommend them.
Bevin Walsh
Jose from Zoom Drain came to our rescue at 1 am when we had a backed up main & sewer pipe in our new house. He was extremely professional, honest and got the bathrooms working again before my children woke up in the morning. We tried calling so many companies in the middle of the night and Zoom Drain was the only company able to come and address our emergency right away. We are so grateful to Jose for helping us!
Yashar A
Hector did an amazing job on my kitchen sink. He replaced an old corroded pipe that was the root cause of the problem in a neat and timely manner. All other plumbers before him failed to catch this problem. Very happy with the service I received.
Elizabeth Funk
Easy to contact and schedule appointment. Very professional and polite. Successfully unclogged shower drain. No charge for transportation time. One minor con — they don’t give you a price until they’re on site and have evaluated the project — but to be fair you can refuse service at no charge.
Jake Night
Service appointment was available for same day. Technician definitely has a good grasp of plumbing and good customer service skills. The only thing I did not like was the mess that was left for me to cleanup after paying $800ish for the main line unclog that messed up my walls and added black muck all over bathroom floor due to the uprising spraying of water during the unclog process.Writing review for my dad (Vangelovski), service done at Vernon Ave, Paterson NJ.
Osvaldo Lucca
We called Zoom drain to snake a clogged line. Kenneth, the service technician, arrived on time. He was courteous and knowledgeable. He quickly diagnosed the situation and came up with a plan of action. Within a few hours our drain was clear and we were all happy campers. Thanks Kenneth and Zoom Drain!
Roger Sarmiento
I just had the bathroom sink replaced. The plumber I hired was unable to unclog the drain after replacing the sink and cabinet. So I tired Zoom Drain after reading all the great reviews. Technician Keneth Falcon was able to unclog my bathroom sink drain using all the modern equipment. He tested and made sure everything was fine and cleaned up everything. Thank you Zoom Drain for send Keneth and look forward to using this company again.
Tara Darvalics
Hector was very prompt and thorough. I have already recommended the company to others
Frenia Sanchez
We called Saturday evening after discovery in our yard ground a PVC pipe that connects to our house sump pump, was left to dispense of the water in our back yard. Never connected to a drainage. When we called the operator
she was pleasant and informed us they could've someone there that same night to help with the problem. Although originally there was some miscommunication and misunderstanding Tony the owner directly called and explained everything and made sure he did all he can to make us happy customers. Great customer services.
Rana
John and his partner got the job done! I had a difficult clogged kitchen sink and they did not quit! They worked on it until they fixed it. Nice and dedicated workers. I am happy and would recommend Zoom Drain!
Robert Vandertoorn
Nice people, who were punctual. We were advised by the technician to power house our pipes, as we had a faint sewer smell in our basement. The issue was not related to needing a power cleaning. I merely needed an unused pipe capped properly. If I went with the suggestion of zoom, which was to power wash the pipes, I would have spent hundreds and still had my issue. I had another company come out and they fixed my presenting issue, improperly sealed pipe, 123.
Rob
Robert Fielack
I had Carlos and Ken come by to do a hydrojet cleaning of my sewer line from my house to the street. They were very thorough, very courteous and made sure my home was as clean as when they found it. Very happy with their service and Zoom Drain in general. Will plan to use again for maintenance in the future. Excellent experience!
Ed Jones
Joel and his partner were professional and thorough. Completed drain clog and cleaned up afterwards.
Rosanna Cattelona
I called Zoom when my kitchen sink got clogged the day before Thanksgiving. They dispatched a technician who arrived at my home within an hour, and the work was performed very promptly. I was very happy with the service and would definitely use again.
Tom Lewandoski
Great experienced with the team from Zoom Fast response. I had called several other contractors to clear my 128' main sewer line. Unfortunate with explaining to their dispatch the technicians arrived without the correct equipment. I then called Zoom what a difference. Hector the lead technician demonstrated above and beyond service to get the line cleared. Unfortunately 100' out a break in the pipe was identified. This will have to be repaired or replaced. The owner of Zoom was out the next day to review with me and make recommendations. I will followup after the repair or replacement is performed Great company and service.
Tall Latina
These guys showed up on time. The company sent me a pic of the technician before his arrival. They did a sewer cleanup because we were experiencing a foul smell. David M brought their equipment in but not before laying down brand new tarp. They were in and out within an hour. Up front pricing was a relief. Thanks guys.
Shangru Li
The company is very professional. The customer service asked about our situation and explain the the procedures of the the service and rough cost. The technician Keneth did a very good job help us figuring out the exact spot of the clogging and removed the stuff blocking the pipe. He also explained to use what caused the problem and what we should watch for in future.
Laura Zerbini
It was the first time using this company. My toilet was clogged and needed someone right away. I called and they came within an hour. The tech was very knowledgeable and honest. He was very up front on what it would cost before doing anything. In a jam I would call them again.
Justin Chernick
Although they didn't originally call back the first day I reached out to them, they still did a great job. I know patience is needed when it comes to plumbing. They called the next morning and apologized, showed up a couple hours later, and gave us a decent price to clear a drain. The technician struggled accessing pipes in our old home, but kept working away. The job took him much more time than originally thought, but to no fault of his own. When the job was finished, even with the extra time put in, the price was the same as quoted. I will definitely reach out to them of needed in the future.
Diane Mills
We recently had the pleasure of working with Hector Luis from Zoom Drain. He came to our rescue to resolve a clogged sewer drain. Hector was friendly, respectful and extremely professional. He explained, in detail, what steps he was going to take to resolve the problem. He worked diligently and removed a huge plug from the sewer line and reinstalled a functional toilet with ease. Hector is clearly an asset to your company as we could not have been more pleased with the service that he rendered.
Thank you!
Danny Penaherrera
Hector is a really good employee. He is a five star professional. I was really happy with his service and the way he explains the issues.
I will recommend Zoom and Hector in a heartbeat,
thanks
Danny
srinivas ramanujam
Johnhasen helped with the main drain problem that had plagued our townhome for a couple of days. Within minutes he understood the problem at hand and rectified the clogging. He was courteous kind and professional.
Thanks
I will make sure I will let the my contacts know that zoom drain is professional and they know how to get the job done.
Davide Dvorak
Anthony was very informative and explained the 2 procedures that could possibly remedy the problem.
He felt the motorized snake device was the process of choice.
Within 30 minutes the drain was clear and during the process she was nice enough to communicate with me and the time about everything that was going on as it unfolded.
He represents the zoom drain very positively.
I will call this company again for service.
Davide.
Shelly Huttenlock
Zoom Drain was very professional, and they provided me with a copy of the video they recorded while inspecting my sewer pipe. I plan to use them again to clean out my underground downspout extensions.
Shelia Green
As a Property Manager, having qualified, reliable vendors to address the concerns of my homeowners is critical to my company's success. All of the techs that I've worked with exhibit knowledge and skill in the field of sewer and drain repair. Zoom's fast, friendly, and responsive service makes them a 5 star vendor!
Jae John Lee
Johnhasen showed up on time and was very professional. Johansen arrived to give an estimate to removing an old house trap that has been giving us grief. He told me exactly what he was doing as he was doing the job for the estimate. Johnhasen was friendly, easy to talk to, and gave excellent advice on how to future proof my house so we won't have anymore issues with backed up sewage. If everyone representing Zoom Drain is as professional and friendly as Johnhasen, then I would highly recommend Zoom Drain to anyone in need of anything plumbing related.
Yvonne Thornton
Words are inadequate to describe the professionalism, expertise and downright work ethic of this company and especially the technician, Hector. Our housekeeper noticed water coming from the bathroom commode and draining all over the floor. I asked her to turn off all the water until I could finish seeing patients and get back home. Well, I didn't return home until 9 p.m.
I wasn't going to wait until the morning. I needed an emergency plumber NOW!! Water seepage had stopped but it had soaked the the bathroom floor and finished carpeting in basement utility room. What a mess! I called Muccia Plumbing who came right away and found that the job needed a more comprehensive drainage company. Zoom Drain was recommended. The Muccia technician left about 12:30 am (after midnight). I asked if Zoom was a 24-hour service company and that they had just finished a large job working with him recently and that they were very good. So, at 12:30 a.m. (in the morning), I called and a lovely receptionist, Kimberly, answered. I told her the problem. She told me that a technician would call me shortly. I knew at that time in the morning, no one would call me. BUT THEY DID!! Hector introduced himself and told me he would be at my home in about 90 minutes. At 2:15 a.m, I was about to call and ask the location of Hector. But, he called first and said he was 10 minutes away.
To make a long story even longer. He assiduously investigated the main line to the ejector system and found that there was a clog, but his snake was stuck and could not be removed because there was "something" preventing its extrication. At 4:30 a.m., he said he needed to return with another crew member with a camera to see where the obstruction actually was. I told him I wouldn't be back home until the next afternoon at 3:30 pm. Promptly, at 3:30 p.m., the doorbell rang and there was Hector and Hector Luis.
It took them another two hours to find and fix the problem. But, they FIXED THE PROBLEM!! Now, the water flows freely and without backing up. The culprit (believe it or not) were cleansing wipes. I told them that the package said they were flushable and biodegradable. "Don't believe the packaging". EVENTUALLY, the wipes will be biodegradable, but in the short run, they will clog up your pipes. Remember, where you heard it first!!
GREAT COMPANY, GREAT TECHNICIAN(S). I would highly recommend!!
Shanida Carter
Keneth and his team member were right on time. They explained everything, gave me the cost up front, showed me footage of the issue inside the pipe, gave recommendations for future care, and cleaned up beyond what they were responsible for. I highly recommend.
Steph
Went better than expected. Keneth arrived promptly as promised. I was surprised because it was a Sunday night and somewhat of an emergency. He took his time and was very patient with determining what the problem was with the toilet. He explained what he was doing and did not rush through the job. I’m pleased and would hire again.
Latanya Williams
I would definitely recommend Zoom Drain. I inherited really old pipes and a drain that not only barely drained but also sent back dirt and debris. Keneth came out the same day, assessed the situation, gave me options on how to fix and went to work. He and his team were very professional and had it fixed in a timely manner.
david chang
I have gutter downspouts leading to a few drywells and the overflows were spouting waterfalls after storms. I tried pressure jetting myself several times but was unsuccessful clearing a blockage to the drywells. Home pressure washers just don't have enough power to clear the serious clogs, time to call the pros with the right equipment. Jose and his colleague showed up during the allotted time. They scoped with the camera first and then pressure jetted the underground 4 inch PVC pipes leading to the drywell. Watching the camera screen from another section, it was very satisfying to see the water drain once the blockage was pushed through. Drain cleaning isn't cheap but you're also paying for the equipment, insurance, overhead, and expertise. If you have clogged drains, it makes sense to call in Zoom drain because that's their specialty. They have the powerful pressure jets and various plumbing augers to clear everything but a collapsed pipe. Lessons for homeowners...install leaf filters over your gutters or downspout filters. It will save you a lot of headaches in the future.
Arthur Castellano
Had my grease trap cleaned, Great Job, Tech was very professional and clean. I highly recommend Zoom Drain...
alanna cassara
They were both beyond helpful! Amazing attitudes professional and got the job done as quick as possible!
Lissette Capri
I don't have enough words for this company. From the owner Tony to the plumber Luis they came to my home when my main sewer line backed up into the house. I called them on a Friday night at midnight and Luis came and checked all of my sewer line and boy oh boy had the line broke. Luis walked me through the entire process and showed me the video of the pipe. We had to replace 40 feet of sewer line. I hired them for the job and once again Luis walked me through the process from reconnecting all of the lines to putting down the cement. The job took 3 days and they were on time, clean and very professional. If you are looking for plumbers these are the people who you want for the job. I highly recommend them.
mary ann Maano
They are the best, knowledgeable and vey professional Juan and Rich are awesome !
Jaymee Tran
Last night, my bathroom drains were all backed up. Luckily, I found ZoomDrain. They were very professional and very helpful in a very stressful situation. I have American Home Shield, and the company they referred to me was not available until Monday. Not being able to use the bathroom & shower for another 3 days, that is a total inconvenience. ZoomDrain worked with me to get authorization with AHS and resolved the issue quickly & promptly. I was very impressed with Donna & Hector. Thank you for going above and beyond. I totally would recommend ZoomDrain
Doreen Crawford
Both Servicemen were pleasant, polite and knowledgeable.
Susan Labeja
My guests reported a clogged toilet. I called 3 other plumbers, 2 of whom I have worked with, but none were immediately available. I was very relieved when Zoom Drain sent a plumber out quickly. The plumber, Hector, called me with his ETA, explained what he was going to do, and gave me feedback immediately the job was done.
Steven Lawson
I needed help with water backup from the pipe that leads to the sewer. I called, and within an hour someone was here to help. The problem was fixed and the service person gave me very helpful advice and information about my homes plumbing. I would recommend Zoom Drain to help with a plumbing issue.
Jessalyn Oriani
Hector Luis arrived quickly. He worked efficiently and quickly. He explained what he was doing. It was a great experience from beginning to end. Highly recommended Zoom Drains North Jersey!
Jay Kotowski
What fantastic service! Johnhasen was knowledgable, professional and extremely patient. He identified the source of the issue in the basement and was incredibly helpful while I moved valuables we have stored there. I will definitely call and request Johhasen if any issues arise in the future. 10 of 10.
Alan Hardney
Technicians arrived and performed services denoting they're experince and general knowledge. Will be calling on them again when needed.
Scott Wolfenden
We have a sewer backup from the house to the street of one of our townhouses in the community where I serve on the HOA board. We got a couple of estimates and were happy with the level of expertise that Zoom demonstrated. Also, they were on time with their appointments and explained things nicely, both the technician and the operating manager Tony. Their price was in line with the other estimates, and we hired them to clean out the main sewer line and the home experiencing the backup. Work was done on schedule, but there was a breakage in the one home sewer line which requires excavation. They jetted it out as far as it could go, but started drawing out muddy water, indicating a breakage. We got a second opinion as it were from another company who came to the same conclusion independently. The original clog was due to grease that hardened. The grease clog was successfully address, but the long-term situation had led to a breakage that couldn't be addressed with the high power water jet system or a regular plumbers snake. We are in process now with Zoom and have gotten other estimates for the excavation, repair of the broken line which is under the street. Will update this as we progress.
Beverly Sutherland
No one is perfect but, my service guy is almost there. Very professional, patient. He walked me through what he was doing and I gain some understanding. I have no complaints only praise. Thankful that I chose Zoom Drain🙏🏽❤️💃🏽 …
Oakside Realty
Very reliable showed up on time and got the job done
Eileen Langon
Juan was excellent! He explained everything, showed us where problem was and gave us options how to fix.
Nuriel Colburn Adler
Helpful, diligent, and explained clearly what was going on as they stayed until the tricky job was done. Would recommend and will use again.
Marybeth Sondergaard
Professional, neat and very nice. Did a good job and resolved my issue.
Julian Austin
The technician arrived on time and explained the process. He kept me updated as he worked. His work was completed quickly and very well. Would definitely use them again in the future.
John Meyer
Very pleased with my experience with Zoom Drain. Technician arrived promptly, assessed the situation, quoted a price, and completed the job at hand. Would use them again.
raphaela colandrea
Impeccable service. Hector Luis was amazing courteous explained every step in details truly phenomenal work. Great company used them twice and both times quick service efficient and very pleased
Mani
Very professional, helpful, and caring. Would recommend this service to anyone who is dealing with drain/sewer problem. My family and I appreciate you Mr. Byron Sotto!
Andy Gridinsky
Zoom was great. Jose Porquillo-Ocotoxtle new his stuff, was clean and professional. He was able to point out the excessive grease build up i. the pipes of the building that led to the clog. Highly reccomended.
Robert Ramp
Ken was fantastic, the estimate covered all of what was done, mess was. Cleaned, pictures were taken and sent email for proof of craftmanship.
Over all experience was very good.... quick too...
Albert Ismailov
Guys (John and a trainee) came on time and clearly explained what they were doing. They unclogged my drain and documented the process.
I was pleased with the great service.
Nilvia Bergonio
I used the service for a home inspection, Zoom was able to accommodate my timelines and did a very thorough inspection.
Joanne Gambino
Who thought I'd be able to call a plumber on Christmas?!? The technicians were on time, respectful, tidy and efficient. I will definitely use them again. MERRY CHRISTMAS!!!
A Menjivar
Kenneth and his colleague were punctual, professional and knowledgeable! I would absolutely use ZOOM Drain again. All was seamless from the moment I sent the inquiry to the storm drain being cleaned out
David Contento
Pricy but very competent. Arrived quickly and completed the job in short order
Stan Lee6969
Hector Luis came to my place and relentlessly helped to video and mark the sewage lines, he spent 3 hours going back and forth thoroughly. He is very pleasant to deal with. Thank you!!
Donell Woodson
Hector was a great technician, came in and unclogged my drain. Very professional, would definitely recommend and would use the Zoom Drain service again.
michael akerman
Hector was extremely pleasant and helpful. Zoom was quick and attentive and very easy to schedule. Thank you for promptly helping us!
Mel R
Excellent service, very professional. Stuck to quoted price no extras or upsells. Quick and efficient. Thank you guys. Keep up the good work. I will definitely call this company again if needed.
Annemarie Lee
Fast, prompt friendly service and no mess left behind!!
Thomas and Tiffany Kohler
John was extremely professional and very thorough. He knew exactly what to do to get the job done right. We would highly recommend this company.
TSan7100
Zoom drain is an excellent company to use. The guys are always professional and get the job done. Highly recommend!
Elizabeth Vangelakos
Excellent and quick service. Price is very reasonable. Tony answered all my questions and had his team at my house quickly. I definitely recommend Zoom Drain.
Tom Viccaro
The customer service was great at getting back to me and making sure to get back to me after I initially called. I appreciate good service and they did a great job answering my questions kindly and professionally, even working around my work schedule which was very appreciated.
Peter Haber
A Property Management Companies dream come true, Zoom Drain! We've used Zoom Drain on a number of properties, amazing service, knowledgeable technicians. Ask for Tony you won't be disappointed.
Delaney Connell
The Zoom Drain technician (Hector Luis) came quickly and was suited up professionally due to Covid 19. Very professional and would highly recommend this company.
Carmelo SANTOMAURO
Ken was absolutely amazing done a great job was thorough make sure everything worked I really appreciate the quick response when I called I will refer the company to all my friends and neighbors and family members if needed
Antonio Germán Moreano
Hector arrived on time and was very informative. Explained my options and left the information I need to decide how to fix the drain problem we’ve had since buying this house.
mitchell schnee
They came out to my house for an emergency service. They arrived exactly when they said they would and fixed the problem right away. Definitely will use their company again in the future.
Cesarina Pena
Great team, professional and knowledgeable.
Terrence Gillen
Very professional,courteous and hard workers. Totally obese with their work. Highly recommend
Yaneisy Ventura
Very good and serious company.
Above all, very good technicians, Keneth F. is a very competent and efficient specialist, many thanks to her and her team, I am very satisfied.
thanks keneth.
Diana Fatjo
Plunged toliet from a clog
Office woman Felica pleasant and very helpful on phone
Juan the tech was pleasant also
Brian Singh
Joel R. was excellent, he explained the work and completed in good time and cleaned up nicely after. I would recommend these guys .
Nalda “Shorty,Shorty” Pardo
Very professional.I’ll recommend this service anytime
Doris D (DD)
Anthony was very professional and explained everything he was doing.
Got the job done quickly. I recommend this company.
Ryan Orbach
They did a great job. They fixed my issue quickly and promptly. I would have to recommend for sure
Thomas Williams Jr.
Keneth Falcon was top notch professional, clean, informative, patient, all around good. I will recommend everyone to Zoom Drain....ask for Keneth Falcon if you can....
Luke Palmer
I was a little hesitant to use a chain but they really did a great job. Tony did not give up until the problem was fixed.
Kerry Andalora
“Everything about my experience with Zoom Drain went beyond my expectations. I would highly recommend this company to all of my family and friends.”
Jin Lee
Great job and done at a reasonable price. Hector was great in cleaning up afterwards as well.
suzcuite
Next day response, profesional, caring staff and senior technician, provides well done service and makes sure your clean kitchen is left without a mess!! Wish I could give 10 Stars!
Marisol Cordero
Hector was great, he came in and took care of my leaking line in the bathroom. He was friendly and very knowledgable
Ryan Voss
QUICKLY took care of our backup, very reasonable prices, and friendly service. Can't ask for much more than that. I would recommend to anyone.
Doug Thompson
I live in Union City NJ and it was the holidays when i called Zoom, i didnt have enough money to cover the cost of the job but they did the job anyway and put me on a payment plan for the balance. Thank you Zoom Drain.
Philip Reynolds
Fantastic job done by Byron and Thomas in Mountain Lakes - very friendly and efficient
Tiana Rodriguez
Joel did great!!
Fog Lifter
On time and great appraisal of situation. Tech was great Hector
Jason Glushakow
Very thorough and professional
Richie B
Hector was a lifesaver for me when my line got clogged up. Thanks for making me able to use my bathroom, washing machine, and shower again
Dr Deauwand Thomas
Assemblyman Atkins and staff are doing an awesome job. Thanks!
Donna oriani
My sewer was backing up into my basement. Fast professional technicians . HIghly recommend this company. Problem solved. Clean and neat workers
The Isaacs
Keneth took his time and was thorough with his explanation and attention to details. I would most certainly recommend Zoom Drain & Keneth Lopez!
Krysta Gomes
Very quick response and reasonable prices. My bathroom drain was clogged and they came out right away. I def recommend.
Yingbo Li
Luis is such a polite and patient technician, explained different methods to me and unclog my toilet without any mess, Very professional!
James Paterson
These guys know what they're doing and they don't rob you.
Ultimate combination in a plumber.
Babak Koochak
Joel Rodrigues is professional guy who solved the 2 weeks ongoing issue in a smooth and neat way!!!!!
Peter Flatley
Both techs worked non stop to finish a difficult job.
Rosetta Ingram-Hargett
Thank you for sending Hector He was absolutely Awesome!!! Everything is running smoothly now
Stephanie Melms
I got a quick response time and fast service. I would definitely them again, they’re very reliable and I highly recommend them.
Joe Van
WOW....... TOP NOTCH THE GUYS AT ZOOM REALLY HELPED MY FAMILY OUT OUR SEWER WAS CLOGGED HAD ANOTHER COMPANY COME AND THEY MADE A MESS AND DIDNT CORRECT MY PROBLEM.I SPOKE WITH TONY WHO WAS VERY UNDERSTANDING AND HAD HIS CREW OUT TO MY HOUSE IMMEDIATELY HIS GUYS ARE GREAT, KNOWLEDGEABLE AND PROFESSIONAL. THEY TOOK CARE OF MY PROBLEM AND DIDNT LEAVE A DISASTER BEHIND. I ALWAYS SAY THE RIGHT TOOLS FOR THE RIGHT JOB AND ZOOM SHOWED UP WITH THE RIGHT TOOLS AND THEY DID THE RIGHT JOB.
Kyle Lukas
Upfront pricing, reliable and fast service, will be using them again for any drain issues in my home. Thank you
Arty Castellano
Zoom Drain is Amazing, very professional, clean and quick work preformed... I recommend Zoom drain for all your needs.
ilkay Uslu
thank you very much for your service. they are really nice, professional and good workers.
DirtyThunderblade
Joel was fantastic and professional
Benedicta Asante
Anthony was very professional and knew what he was doing. Job was done in a timely fashion.
Antonio Valentin
Service was great. Staff was professional. Tony was very helpful! Def recommend to anyone!
Echo Yi
Tech Keneth fixed our kitchen drain really quickly. highly recomended.
Somya Sharma
Timely, professional, knowledgeable. I never leave reviews but Kevin was awesome!!
lane kehler
Informative, professional and responsive!
Mohsin Sardar
Really good guys. Very honest and went through the whole problem with me including the best solution.
Jackie Centeno-Foreman
They were courteous and professional. Were there on time and did the job accurately
Richard Thrush
Super knowledgeable and had the latest best tech for drain evaluations.
Jason Pascale
Great price, fast service! I could not be happier with this company, keep up the great work guys!
Elaine Gaglioti
So happy with this service. Great job.
anthony varacalli
H.Luis was great tech. Came same day(Saturday) good experience
Andrew Gelbtuch
Came faster than expected, did a good job, professional, efficient. All around good job.
Al Watts
On time , great service, explain work.
Namhoon Chung
Very professional job and calm and patient services
I like his job very much
Maira Meraz
Héctor Luis did an amazing job. Great guy.
X GRUNT
Amazing
Mahima Hada
Excellent, prompt service. From scheduling to checkout, was seamless and quick.
Tyesha St. Louis
Very professional does such a fantastic job every time
Tameem Murtuza
Really great service. Fast, with very nice customer service. I highly recommend it.
jan puglisi
Guys did a good quick job &cleaned up nice work
angel Millet
There where so helpful and there technician Hector Luis was great in explaining everything. Thank you.
SAMUEL RODRIGUEZ
On time excellent people to work with.
Akbar Banegar
Great Job very satisfying Bit Pricy but get the Job done
John Jones
Great experience and professional team. Explained every step of the way
Yellow Shoelaces
Hector was amazing and very informative about the issue at hand
Alex Pedan
Awesome service. From communication to fix and test of the drain!
Alicia Hargrove
Excellent
Robert Figatner
Very happy with the service.
Jorge Otero
Super professional technician and great service, very happy with the service
Jose Santana
Excellent service and great response. Highly recommend
George
Exelent guys....very professional job.
Thank you.
Kristen Mathes
Quick response, wonderful customer service and reasonable pricing. THANK YOU!!
Rich Gengo
Very professional. Explained and showed me what was going on.
Gururaj Iyer
Great and on time !
Sean Mirrer
Hector did an awesome job!
Woody Woodward
Ken was quick, courteous, and helpful!
Pedro Bravo
Knowledgeable people
Super 747
They did a good job.
Laura Murray
Very responsive for the late night plumbing emergency!
erik tobiason
Very professional...no more water in the basement.
KVS
The technician was professional.
John O'Halloran
Professional, prompt, and courteous
John Marte
Ken was very professional
Uche Okolo
Working good 😁. …
Daniel Langer
Fantastic and speedy service
Malinda Loflin she, her, hers
Excellent service.
Josh Kelly
Brad is amazing!!!
Caitlin Punzalan
Quick and effective.
Juan LopeZ
Strongly and highly recommended, they came in on time , did their job , and solved my issue thank you
Darlan Bioto
Great ! Recommend
Liliana Pereira
Hector was awesome! Very efficient and reasonably priced. Would highly recommend
Peggy Walsh
Joel and his partner did a great job! They were efficient and explained everything to me. Thank you!
Jack Arenas
Joel was awesome and quick. Worked efficiently and arrived earlier than scheduled. 100% would recommend and everyone should ask for Joel.
Dwayne Dixon
Zoom drain service responded right away and solved my sewer line issue. Juan was an excellent technician.
kwiz57
Abbas Yousaf was very knowledgeable and professional. He came twice on a Saturday and completed the job in a timely manner. Very pleased with his work. Thank you ZOOM DRAIN & SEWER!
Raghav Patri
Very professional, cordial and on time.
DA NNIE LEE
This review is for Miquel and his team who came out late tonight to do emergency cleaning of our shower drain, which made gurgling noise for hours and water started backing up. I was in total panic and Miquel was understanding and professional. The problem turned out to be more serious than we thought, and he made triple checks to make sure everything is well before leaving. Thank you Miguel! You are awesome!!
Cynthia Woo
(Translation) Explain the details and work neatly.
(Original)
說明細節,工作乾淨利落。
Oscar Zbieski
Richard Serrano
Jessica Almeida