Reviews of Paul Bunyan Plumbing & Drains. (Plumber) in Minneapolis (Minnesota).
Paul Bunyan Plumbing & Drains
5718 International Pkwy, New Hope, MN 55428, United States
Description
Information of Paul Bunyan Plumbing & Drains, Plumber in Minneapolis (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Paul Bunyan Plumbing & Drains
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Paul Bunyan Plumbing & Drains
Jennifer Pare
Joe was amazing! We had a leaking water heater that needed to be replaced. He clearly explained all of our options with no pressure. The turn around time from inspection to installation was 1 day! He also thought he was going to have to fix something else but once he got to work he realized he didn’t have to and took that cost off our bill. He was friendly and passionate about his job. One of the best experiences we have had (and we have had a lot of work done lately)! We will be a returning customer with any plumbing needs… Highly recommend them!
Ellen Bruno
Bob replaced our shower/tub pipes, faucets, and shower head due to an old valve that wouldn’t turn well. He helped us understand the 3 options we had for repair and presented them with being really transparent about the price of each option (low, medium, and highest cost). He wasn’t pushy at all and was patient as we took a couple weeks to decide how we wanted to proceed.
He was great to work with - scheduling was super easy (and quick!) and he was so kind and friendly which made all the difference. He explained what he was doing/had done and we felt very happy with the job that he did.
Lynn McDonald
We have used Paul Bunyan Plumbing and Drains numerous times and I have always appreciated their service! Office staff had always been pleasant and helpful, repair appointments have been scheduled within a couple days - depending on urgency, and I feel their pricing is good, but admit I have not compared. I like that they do work quickly and quote cost and go through options prior to starting the work.
I called yesterday late afternoon due to a leaky toilet and they were able to come out first thing this a.m. to replace the wax ring. Forrest was so quick with the work and extremely professional.
Krystle D
Stan really is just the best. Not only was his work done to perfection, he also provided some really necessary education on how to maintain my new water softener. He walked through everything he was doing in a way that was easy to understand. He is also just a great guy in general. Very personable and kind, and is super enjoyable to talk to, even when just talking about plumbing stuff! I would Highly recommend him and Paul Bunyan Plumbing.
Carmi Anderson
Fantastic service from Jake with Paul Bunyan. He reviewed my portions for leak on older toilet with a stuck lid and helped me to decide on replacement. He quickly picked up replacement toilet I selected, returned, did install, and removed old toilet. Cleaned up after. Service was great and he communicated well before arrival and throughout.
Also, really happy with my 5% discount for being a member. Between waiving the call fee and the discount, membership has already paid for itself.
Thank you!
Eric Cox
Stan did a great job and was very professional. When getting ready to install my water heater he noticed part of the plastic on top of the water heater was cracked and asked what I wanted to do and even though it was something cosmetic and shouldn't have affected the heaters performance he said he'd get me a new one. He was very informative leading up to and after the installation. I'm very happy with his work.
Deborah Oliver
Nathan provided excellent service! Replacing our hot water tank was a difficult job. He took the time to explain what was going to be done and answered all our questions. The replacement of the tank was done in a very organized manner keeping us informed as he worked. We truly appreciate his legendary work and would highly recommend him.
Thank you!
Gary Feisthamel
Mike did a great job! We had a sudden leak in a pipe on a Saturday and he was out to repair it within a couple hours. He also did some other repairs that we needed done. He was very professional and completed the work in a timely fashion. The next time I need a plumber I will definitely call Paul Bunyan Plumbing. This was the best experience I’ve ever had with plumbing repairs. Thank you so very much!
Chris N
Yes they are a bigger company and yes they are expensive but you get what you pay for.
Dmitri was my plumber and I requested him specifically because he worked on a family member’s place and I saw how good his work was. As expected, he did a perfect job. Dmitri customer service is excellent, his workmanship is second to none and his professionalism is top notch. I highly recommend Paul Bunyan plumbing and Dmitri
MARY JOHNSON
We had Tony come out with Paul Bunyan Plumbing and quote a new water heater and water softener. This is our first experience with them.
It turned out more expensive than we thought, but isn't everything these days and you get what you pay for. Tony was very pleasant to work with and very informative. They were very expedient in coming out and in getting our install scheduled. Very happy with our first experience.
Miranda Olson
Forrest did a wonderful job. He explained everything and work very diligently to get the job done. I will definitely use Paul Bunyan again. I have suggested your company to a few
He remembered coming here before to do some service and asked how that service was. Nice to be remembered and ask if anything was not working with it.
Thank you.
Sue Foster
Ann Kliszcz
Called Paul Bunyan for an emergency water heater leak. It should be noted I’m selling the house I’m in and closing is in 9 days. Needless to say I was very flustered and upset. The reps on the phone were very calming and reassuring and made sure to get me a same-day appointment since there was water in the house. I didn’t even have to ask to be scooted up if anyone was free, I just got a call back stating their plumber had an opening and if I would like to be seen early.
The plumber, Sergio, arrived shortly thereafter. He was the nicest, most polite, knowledgeable plumber I’ve met. He was thorough in diagnosing the problem, walked me through the pricing and process and moving forward steps. He took the extra time to pull permits on the spot and then run to get the water heater itself from the HQ itself and deliver it to my place before he had to hand the job off to Andrew, who arrived around two hours later.
Andrew was very respectful of the house and space, and he had the new drain pan and water heater installed in no time at all. All in all, wonderful experience with this company and I will be referring them to anyone who will listen!
Annette Hiltz
Andrew O. was great to work with from estimate to install. We wanted our kitchen faucet changed out and needed the 30+ year old shower and sink updated in our basement bathroom. He patiently answered all our questions and kept us informed of his progress. We are considering installing a water softener and will definitely request him again!
Hannah Marie
Tony was honest and knowledgeable. Very personable and helpful during my decision making and financing processes. He did an outstanding job and gave me the feeling that I was making an informed decision for my household. I would call again for any plumbing issue that may arise in the future.
Ben B
**MILITARY CALL THESE FOLKS
Begin review:
My buddy was like “call Brad and we can do this” I thought to myself…not a good idea”. I called Paul Bunyan instead. I like the name.
The next day I get a text. “Legendary Mike is on his way.” Mike was legendary indeed. He took care of my problems and we spent some time walking around looking for a shut off valve. He gave some good tips too. He asked why I moved here and told him I just got out the military.
After telling him that he told me that I get to join the Paul Bunyan club for free! Awesome deal! Even if I wasn’t in the military the club is a great deal.
Needless to say, Mike fixed my stuff and was indeed legendary. Great experience!
Stephen Maher
I've been having trouble getting plumbers out to even give us a quote on some work, so I was shocked that PB was able to send someone out the very next day after I called to schedule. Not JUST for the quote, but they did all the work, too! I was so pleasantly surprised!!
Jim Trossen came by in the morning and listened as I pointed out various work we needed. Water heater replacement, gas valve replacement, some pipe repairs... he wrote up a quote with a few different options to choose from and explained what all would be done in detail. Very knowledgeable, very friendly, extremely eager to help. After we selected the items we wanted, he got started.
After everything was completed, he walked me through and explained what all was done and how it functioned. Then we tested everything to make sure there were no issues, and of course there were none.
The response time, the quality of work, and the friendliness of everyone we talked to all really made this a great experience. Will gladly call them again if we need anything in the future.
Barb Hopper
It was a wonderful experience. The receptionist was pleasant. They came the same day. They solved the problem with my kitchen faucet and toilet. They were pleasant, knowledgeable, and understanding. They solved the problem quickly and fixed it. I would highly recommend your company. I always call them when I have a problem.
Stella Mendoza
Forrest was very helpful in answering the several questions that we had about issue as well as future work we are pricing as well. Pricing is steep but I feel like we can rely on a job well done. We have learned to buy items and have Paul Bunyan do the installation to keep costs lower. I still feel like their service is very good and will continue to use them. Thank you for being reliable and having great technicians like Forrest.
Tiffany Hanlin - Mak
Shane came out and helped me find the main drain access after being given incorrect information multiple times by technicians from another company. He answered all of my questions so kindly and patiently, but also without making me feel dumb for not being handy. He provided a quote for additional service and information on payment plans for me to plan that service in the future. He also was very good about putting on the little booties and laying down a sheet to keep my floors and carpet clean. Really a great experience!
C B
These guys are FANTASTIC!! We had a sensor go out on our water heater due to some home construction we're doing, so we were left with no hot water. The first place I called said it might be a pain to find the specific part we needed and that it would take awhile. I could have tracked it down online and installed it myself but I'm not handy...at all.
I came across these guys and gave them a call to see what they could do. They were at our house about an hour after I called, so SUPER quick service. The price was reasonable as well. I had Matt S and Matt M come out. They were both not only super professional but they were actually cool laid back normal guys with funny personalities as well. You can request who comes out to service your house, and I strongly recommend you have one of those two come out!
They fixed our issue really quickly and easily considering there were contractors in our basement that they had to work around. Signed up for the membership service and will ABSOLUTELY be using these guys moving forward.
It sounds super cheesy and salesy I know but I went from taking an ice cold shower to a HOT ONE because of them and they made it simple and stress free!! Thank you!!
Manotonka Minnesota
What a delightful experience! Showed up within 4 minutes at the start of their time window. Went right to the problem and listened to me. The plumber explained the problem and what was occurring. Explained the options, got my approval and went right to work. Very courteous and professional plumber. Seng was a fantastic example of what a service repairman should be.
Email communications and receipt were excellent and spot on. I used a discount coupon with no hassles.
Best of all I didn't have to do the work. Plumbers are worth every $.
Danielle Tharaldson
Sergey & Jacob we’re fantastic. They were professional, respectful, came up with solutions to work within my budget, and went above and beyond in their service. They answered all my questions and explained other ways their company can help me keep up on home maintenance. As a single female, I felt very comfortable with how they conducted themselves. As a veteran, I’m humbled by their support of the military. Thanks again you two. I’ll definitely be using your services again!
Wendy Mielke
I am very impressed with this company. They're easy to get a hold of and helpful. The technician that came was very courteous and respectful, was thorough in explaining my options, and did a great job fixing my bathroom sink. I am very happy with the results and will definitely use Paul Bunyan Plumbing again. I highly recommend.
Kirk
Our shower valve wouldn’t turn off so unfortunately we had to shut off our water at the main. Serghei with Paul Bunyan Plumbing arrived in less than 3 hours from the time we called. He was super friendly and efficient! He diagnosed the problem quickly and had the shower fully functional and looking better than he found it in less than 30 minutes. Thanks so much for the wonderful work!
Gwen Jorgens
Alan arrived at the early part of the service window and quickly got to work. He was professional, knowledgeable and provided a quote on another issue while he was there. After fixing our shut off valve another leak appeared and without hesitation he added it and took pictures of the issue in the wall for us to submit to our associaton. Pricey repair but worth it for a pro. Thank you!
Mike Porttiin
I called Paul Bunyan Plumbing this morning, and my great experience started there. Their customer service rep was able to book me an appointment for this afternoon, and their plumbers were on time and very profession. Serghei explained everything to me and the options I had to resolve my issue. They were able to resolve my issue and left the place as if they were never there. I will be using Paul Bunyan services again.
Dick Andersen
We had hot water about five hours after I called for service (Now that's fast!). I had called because there was water leaking from our 17 year-old water heater. The plumber, Matt, did a perfect job. He was friendly and professional. I hope that all of Paul Bunions people are as well-trained and personable as Matt.
Callie Heimsness
Chris was awesome! Showed up within an hour of us calling and helped fixed a pipe in under an hour. Chris was professional, friendly, and very enjoyable to work with. Highly recommend for anyone needing plumbing help in the twin cities area!
William Rodgers
The tech was very nice. He took care of the work quickly. It was a little irritating that they would not share pricing over the phone. The scheduler said they have no way of knowing what the pricing would be but the tech had a clear price list of standard services and cost. 5 stars for the plumber that came to the house 1 star for the crabby lady who scheduled me on the phone. Just share your pricing, what is the point of lying to me…
Maren E Peterson
Called in this morning, hoping to be able to schedule a plumber sometime this week and they sent Chris Winn out this morning who fixed it by noon. He did a great job explaining what my options were and doing the repair. Highly recommend this company.
Brian Kelvington
Todd WAS truly legendary! He was able to get to me very quickly- well before expected, which is great when the water is shut off at home!! He assessed the situation and offered options to resolve the problem quickly, and then completed the job amazingly fast and efficiently. Many thanks for the excellent service!
Brian Tjenstrom
Jake , Sam both did outstanding work. Very customer friendly and focused. Very prompt and kept me informed throughout. Paul Bunyan met the check marks for me. Responsive, prompt, professional, friendly and communicative throughout. I’d recommend them to anyone looking for a quality repair.
Annie Christensen
Mike Campion did an excellent job of diagnosing and repairing 2 issues. He was extremely courteous and knowledgeable. Also, I had very professional customer service over the phone! I spoke with a human being immediately. :) I called mid-afternoon and had an appointment for 8am the following morning.
Daniel Nelson
On time, professional, courteous. A good experience. They came to inspect the sewer because we are selling the house and the city requires the inspection. Luke also informed me that the city required a license in order to view the inspection. I didn't know that prior to him telling me. Otherwise I would have been waiting to figure out why I wasn't getting any results but now I cleared it with the city and I should be good. Thanks for helping me avoid a headache. There are enough of those when selling your house. You really helped out.
Jamie Nabozny
Professional, fast response, amazing service. I called so many companies and Paul Bunyan was the only one who answed the phone and had an immediate appointment time. Alex was also highly knowledgeable and helped us save money with his recommendations. Highly recommend!
Mike Thompson
I called early on Saturday and was able to get a same day appt. Seng came earlier than we expected and took care of our issues in no time! He explained the pricing and options very well and was very professional. He left absolutely no mess of any kind and thanked us for the business. This was our first experience with Paul Bunyan Plumbing and we won’t hesitate in calling again if we need a plumber!
Michael Peterson
This guy walked in like Superman and saved the day on my wife's birthday. We couldn't be more thankful for Sam. Cool, calm, and collected. He fix our first plumbing issue in our new house and left like it was a walk in the park. Highly recommend Sam for any and all plumbing needs.
Jacob Calhoun
Matt was extremely knowledgeable and answered all the questions I had. He explained the options/choices for my water heater replacement. Kept everything clean and performed the replacement efficiently. Highly recommend.
Aaron Murray
Our technician Chris did an amazing job. We had a major issue with resin from a defunct water softener in our lines. He went above and beyond and even replaced shower heads that we only partially affected. He worked longer than his scheduled time and went out of his way to make sure our water was up and running.
We also called two plumbing services prior that did not get back to us. Paul Bunyan is the way to go!
Taylor Collins
Fantastic service! Jake was professional, friendly, and knowledgeable. He was kind and understanding when I freaked out a bit upon realizing it WAS NOT clean water backing up into our basement… We’ll definitely use Paul Bunyon has our plumber of choice going forward! Thanks Jake!
David Deer
Dave was great. Called before hand to let me know he was on the way. Very professional and friendly. We are going to start replacing bathroom faucets and will definitely use Paul Bunyan and ask for him to do the installation.
Kahri Pawlenty
We had an emergency drain cleaning/clearing needed and they gave a same day appt (8am-5pm) but the guy called within 30min and said he would be out.
The tech was polite, professional, thorough and walked us through what he saw (with photos!) and our options. We didn't feel upsold at all, simply more educated to make our decision.
Got a fix for now and then full resolution scheduled for a couple days out.
I'll be using them again in the future if needed.
Dan Wade
Everyone at Paul Bunyan was super helpful, prompt, and professional. Nathan, the guy who actually did the repair for us, was friendly, knowledgeable, and did a superb job. I can definitely recommend them for a tankless water heater repair — and I'd have no hesitation calling them for anything else that popped up.
Curtis Sturm
Sam and Dustin were, prompt, professional, and personable. They both answered the questions we had. This is the second time in a week that Sam has been to our home; he is always professional and polite. We are repeat customers having had our HVAC replaced two years ago and our water heater last year. We will continue to use your family of businesses when the need arises.
Sean
Matt was great, did a fantastic job, and explained all the services you me prior to his work. He completed the work promptly and labeled everything accordingly. I'm glad I reached out go Paul Bunyan Plumbing.
Maria Bucka
I was able to get an appointment within 24 hours of calling. The plumber was here an hour earlier than expected, but I was available. He was efficient, knowledgeable, friendly, and thorough. If I have a need in the future I will use this company.
Dillon Lyon
Great company and Mike was an awesome guy! Would recommend this company for sure. A bit on the expensive side but you get what you pay for. Great communication, on time, went the extra mile. Mike you deserve a raise if you’re not at the top of their pay scale you should be. This is coming from a Minneapolis Pipefitters. Thanks!!!
J Lo
Dave was great. Quick service (same day). Had to go get parts, came back and got it done. Reasonable for same day service. Gas line issues, totally worth having professionals do it!
Kristen E
We had a new dishwasher, sink faucet, and garbage disposal all installed by Alan in our new-to-us 1917 house. He was very knowledgeable and taught us everything about the systems in the house. He went through basically every pipe and handle with us. He gave us professional advice when it came to choosing what to install. He also fixed our toilets that kept running. Alan will be out go to guy for any plumbing need in the future!
Michelle Boss
Joe was awesome! Fixed our problem and explained everything. Also gave me great info on another item we are having problems with. It is so nice to deal with people who are so helpful and get the job done. Thank you!
Jenna Nelson
I had Chris W as a service technician and he was very professional, took time to show and explain everything to me, answered all of my questions, and was very tolerant of my nosy pets! He also went above and beyond to clean up after himself. Everything looks amazing! I had a great overall experience and will be utilizing them when I am ready to do the repair.
Richard Gabriel
Jake was excellent. He examined my main drain, septic tanks and drain field with a snake video system. He diagnosed my lack of drainage. Jake was patient and fastidious. Price was very reasonable, exactly as quoted with coupon.
Sarah Morrison
I had Matt to my house twice for different things in the last year. He is kind and knowledgeable. He explains everything he's doing and why. Seems very honest. I recommend!
Taylor Udenberg
Chris did a perfect job start to finish. He was kind and took the time to answer any questions I had. If we have need of a plumber in the future, we’d be very glad to hire him again. Thanks Chris!
21gophergirl
Bob was very nice and honest. He came out to flush the water heater and also gave me an assessment of how the pipes and water pressure are in this old house. These guys are the best.
LeAnn Peterson
I loved that they sent a picture of Alex, to my phone before Alex arrived. Alex was on time, very concerned about leaving everything cleaned up before he left. Alex also explained the different hot water heaters they carried, so I could choose the one best for me. I differently would call Paul Bunyan Plumbing again. LeAnn P.
Laura A Sultan
Alex B. (the tech that came out to our home) did a great job. Not only did he explain the issue, give us options and helped schedule the repairs to our water softener. Will defiantly use them again in the future.
Karen Johnson
Bob was fantastic. He got here very quickly and discovered the problem within minutes. He even tagged all of input pipes so we wouldn't shut the gas valve again by accident. Very pleasant and professional.
david becht
David has done some plumbing repairs at our home before. He Is extremely friendly, knowledgeable and does quality work. I would not hesitate to give him a referral. He must be an invaluable employee👍 …
Pumper Pumper
Matt was completely professional. He did great work and explained all my options, and then, explained how to operate my new water heater. He did an awesome job. Thank you!
Beth Olson
Serghei was very informative and explained our options before we discussed the price. He also told us what we will need to do once this water heater dies to be up to code. Would definitely use this company again IF NEEDED!!!!
Shana Dobie
I did not know what to do. I could not get my basement sink faucet to stop running water. The faucet handle was old and would not shut off. I called for help to Paul Bunyan Plumbing services and they sent Alex. Alex was knowledgeable of products and explained my options as well as the process clear and concisely. Alex definitely will be called again. Thank you!
Alexandra Haider
Nate Anderson came out and was super professional and helpful. He caught things other plumbers didn’t, including a cracked pipe under our sink that would have been a huge problem in the future. I’ll be using this company again in the future!
Judith Pieper
Forrest did a great job with several plumbing repairs in my home. He was very friendly, careful, helpful, and took the time to answer all of my questions and do the job according to what I wanted.
Colette Rene' Lubbers
Nathan was exceptional in explaining our options, and then trouble shooting some difficulties when installing our water heater. We couldn't have asked for a better professional than Nathan. We are very happy with the service we received.
Vera Dale
Matt was great! All work was done professionally and in a timely manner with thorough clean up at the end. We would definitely recommend Paul Bunyan Plumbing!!
Kim S
Chewy was friendly, professional and extremely knowledgeable about a difficult and complicated repair. A second plumber was needed and Dave responded rapidly so that the entire repair was completed in a timely manner. I could not be more pleased with the service I received.
Jaci Martinson
Mike Campion went soooo above and beyond for us!!! We were blown away by his quality of work. He really took his time as well to explain everything to us on the issue and how he was going to fix it. We felt so comfortable hiring him and man are we glad he did!!! We’re just blown away!! I will forever only hire Mike!! Thank you Mike!!!!!!!
Joshawa Speiker
We had Todd out to install a backflow preventer for our irrigation. During the consultation he was very informative and broke everything down very well. His work was professional and exactly as he had described.
Steph Luhring
I called Paul Bunyan after receiving an obscene $5k quote for water heater replacement from Bonfe - I should have called Paul Bunyan first. I use Blue Ox for my HVAC and the Paul Bunyan team just continues to boost my opinion of the services under this company's umbrella. We had NO hot water since Friday night and these guys came out on a Sunday and even waived the Sunday trip fee because I work in healthcare. They had the exact brand water heater I wanted on their truck and got it installed same day for only $1,400. The tech was respectful, professional, friendly and cleaned up the mess of puddles from the old water heater leaking all over the place. These brands always make me feel safe and comfortable even when they do work in my home when my husband can't be here, and the services are always well performed. Thank you for for being great, Paul Bunyan is officially my go-to for plumbing needs.
Brett Carter
Mike was great and honest, did not try to upsell me on anything that
wasn't necessary. Was professional and neat, made sure he cleaned up behind himself. I would definitely recommend him.
Sara Low
We have used Paul Bunyan multiple times and finally got the membership which is well worth it! They are so responsive and have amazing customer service. Shout out to Todd who helped us on a Saturday :)
Lao Xiong
Jake came out and did an awesome job! He explained exactly where the clog was and how he came to that conclusion. He also explained what he did to resolve the issue. Jake also saw a leaky pipe that we thought was caused by the clogged drain and fixed that also! It turned out that it was a stripped hose clamp from the previous installer and he replaced and tightened it.
Cindy Myers
We were very happy with Tony's explanation of replacing our water heater. He is extremely knowledgeable and friendly in presenting us with the estimate.
Rafe Stanley
Paul Bunyan has been professional and consultative. Every expert they have sent has been great and we will continue to use them for all our plumbing needs.
k sliger
Mike did a great job at fixing my toilet. Fast and efficient. Had issue with the billing and the company was able respond and clear the issue quickly.
Gretchen Anaya Quiroga
Forrest did a great job. We had to replace our hose faucet and shut off valve. He arrived on time, fixed the issue that day, and talked me through the job and how to winterize the system.
G P
Mike was very professional, on time and respectful. He did a great job and we would recommend Mike (and Paul Bunyan) to anyone looking for plumbing work. Thanks Mike!
Cathy Patterson
Dimitri of Paul Bunyan Plumbing did a awesome job stopping leaks from my kitchen faucet, replacing hot water valve, installing new faucet & under sink water filter. He was professional, knowledgeable, responsivr, skilled, and diligent.
Leonardo
Dimitri was very friendly and professional. He was on time and explained everything he did. He fixed my issues and hooked me up with some discounts as well. LEGENDARY SERVICE!
Ali M
Had a great experience. On time and the plumber went out of his way to complete the job. He also gave us some good suggestions.
William Heise
Chris fixed slow drains, a touchy toilet, a bath/shower control, and leveled the dishwasher. This isn’t the first time Chris has been to our house and without a doubt, his business card will go with us when we move across town in a few weeks. Great job, Chris, and thank you.
JoLynn B
Mike was very professional, arrived on time, explained in detail what my options were for repair and the cost for each option. When the repair was completed he showed whatvwas done and then cleaned everything up before he left. Would highly recommend Paul Bunyan Plumbing!
Mary Quinlan
Stan was wonderful. Had me fix up in a timely manner. What a pleasurable & knowledgeable to work with. Stan is the man. Would recommend him & this company to anyone. Thanks for making my day. 5 plus stars to you Stan.
M.Q.
Brian Prazak
Had a leak in the basement that was quoted needing $3k+ of work to fix from another company, including breaking into the concrete floor. Called Paul Bunyan for a second opinion and David identified the problem was actually above ground and only required a fraction of the time/cost. Both estimate and repair was done in one afternoon, could not be happier with the entire experience.
Laurie Swiler
I love Paul Bunyan Plumbing! Why can’t more people run their business like this company? Starting with the call for help.
She is so nice and fast. She calls when Nate was 20 minutes away. Love that!
Nate is awesome! He replaced my faucet last year and today fixed 4 toilets.
Can’t say enough good things. Thanks!
Karla Rust
We had a water spot on the basement ceiling. David Molla was SO thorough! We didn't find an obvious leak, but something happened in the past (previous owners?). Will contine to monitor and know we can call for prompt service when needed.
Madison Barrett
The person they sent out (Abe) was knowledgeable and friendly. He explained what was wrong and why it was leaking in a way I would understand and showed me how he would fix it. He was honest and I didn’t feel pressured into making decisions or spending more money than I was comfortable with.
Aaron Foreman
Water main into house was leaking- called and Matt stopped out within 30 min and repair was done within an hour. Nice, friendly and professional. Highly recommended.
Sara De kam
Luke was fantastic! Explained things in layman’s terms was honest & fair company pricing.
Bryan Clark
David was fantastic - wonderful attention to detail and took time to explain the repair as well as answer all of my questions. I hope to have see him for future work and repairs.
Merilee Light
I love Paul Bunyan. They have great communications and quality service. I like how they send a picture of the plumber before they arrive. I like the yearly program to stay proactive with maintaining my house plumbing.
I have had Nate both of my service visits. He is fabulous. Does any excellent job, very clear communications, very personable. I will always ask for him in the future.
Bud Snead
We threw everything at Mike. After calling and asking if it was okay, he showed up early—which was a refreshing change of pace.
The Work:
6 total basement sink shutoff valves (never installed for some reason)
We needed a new drain and faucet installed in our basement bar as well.
Our kid's toilet valve was completely broken.
The kid's shower was never installed correctly and had huge openings at the faucet and handles and the shower head dripped when the faucet was in use.
We had other concerns but he reviewed them all and found there to be no issues. Mike was looking out for us on the cost side, and wasn't about to propose things we didn't need.
Experience:
We signed up with Paul Bunyan's yearly membership and saved over $400 on the work getting done today and tomorrow. They might be considered a bit on the pricey side but I felt it was well worth it for the lack of hassle and minimal time spent coordinating. The work was done fast, with high quality parts, and well executed.
Mike was great and I highly recommend!
Transition Doc
Came home in the afternoon after a 4 day trip to find a wet basement and a pin-hole leak from the main water supply pipe (on the house side of the water meter.) Called Paul Bunyan Plumbing who informed me that they could send a plumber after hours (between 6-9:30) for a ~$200 charge. Fortunately, the Legendary Nathan F took the call and was able to arrive within a half hour. He was able to quickly identify and explain the problem, and fix it within about an hour. He also reviewed various levels of membership in service plans that would provide maintenance inspections for plumbing, heating, and cooling equipment, which I chose to join.
ashley wagner
Great service and plumbers were very thorough. Helped right away when our water heater went out and needed to be replaced.
Roger Lewis
Floor drain in laundry was backing up. Great customer service while scheduling and very informative when the tech would arrive.
Chu arrived and was very responsive and professional. He did an outstanding job. The drain has never worked so well. I would highly recommend Paul Bunyan Plumbing.
Ken Dorsty
Mike did a great job for us. Went above and beyond on repairing my water heater that should have been an easy fix, but turned in to a can of worms! He was professional, polite and explained the work done very well. Much appreciated.
JC Lee
Tony was very friendly and explained everything as he did it. Great customer service and was able to fix the issue quickly!
Emily Johnson
Todd was great. He came in and looked at the jobs that we were looking to have done. We didn't end up tackling all of them, but went with the most important ones. Ended up being less expensive than he quoted because he found that there was some work that didn't NEED to happen. This was a great experience and we'll be working with them again in the future.
Replaced outside hose connections, bar faucet and water shutoffs.
Deborah Sampson
Alan was prompt, professional, and pleasant. We needed a new faucet and shutoff valves for an ancient laundry sink. The work was done quickly and well, and we also gleaned some clues for keeping drains clear. Same day service. Great work from Paul Bunyan Plumbing and Alan. Thanks!
Louise Speck
Layna was here to do the free hot water heater and plumbing inspection for the year and discovered a small leak under the kitchen sink. Although it costs way too much she had the materials with her and was able to take care of it right away and very efficiently. She is professional, is nice to talk to but doesn't waste time and it would appear from the looks of the result she does an excellent job! Thumbs up for a job well done.
Jake Long
We called PB to have them do a sewer scope at our new house since we were advised to not have a home inspection done when we bought. We just wanted to know if the sewer line was in good condition and had a few other general plumbing questions as well. I wasn't aware (probably due to my own negligence) that they charge an $89 service fee that does not go towards your service expense. It's a little steep so I'm not sure I'd use them again unless we had an emergency but they offered an annual membership that waives the service fee for $150 (I believe) so that's actually not a bad deal considering one call is at least $89. The technician (Sergeo) was very nice though and was more than happy to answer all of my questions. Overall, very satisfied with the service.
Jayne Hyde
Our water softener wasn't working. I called Paul Bunyan in the morning and they sent Matt C. out in the afternoon. He went above and beyond expectation. He got the softener working and checked the softener out thoroughly to make sure that everything was working properly before he left. Very nice, personable, and knowledgeable young man. This is the second time I've used them for different plumbing issues and both times have been very happy with the service. This is a GREAT company to get your plumbing needs met.
Frank Sinkula
Mike replaced 2 outdoor lawn faucets & 2 indoor ball valves. 3 hour job. Really friendly and professional job. Happy to have old parts (55+ years old) replaced. No more leaks! Thanks.
Rachel Rodriguez
We had a mystery smell coming from our bathroom sink/shower and I wanted a plumbers opinion on what it could be (and to make sure it wasn’t sewer gas). No fix for the smell, but while Nate was here he was able to anchor our dishwasher properly.
Planning to do some bathroom updates in the future and will definitely reach out to Nate for his help.
Jay & Anna Kam
Needed a camera inspection before the sale of our house. Luke came out and did a great job. Friendly, on time, and very communicative. Will definitely use them again.
LuAnn Aasen
I had a cracked line in the bathroom that blew apart and water started flooding the room. I shut the water off and called for an appointment. I was able to get an appointment for that afternoon. I received a call in the morning of an opening earlier, I said yes. Dave arrived and assessed the situation. He explained what needed to be replaced, cost and that I was lucky. This could have broke loose when I was out and it would have flooded the house. He fixed it, he had time left if I needed anything else done. So I had him check a slow draining tub. In a bit he had it draining like new and no additional charge. Dave was friendly, knowledgeable, and quick.
It was a pleasure to receive such great service.
Paul Williams
Abe arrived promptly and explained different options for me . I went with the proper way of repair and I am impressed with quality of the work, and it is worth it in the long run. I would strongly recommend Abe for his knowledge of plumbing and speed in repair. Thanks!
Kelly Lund
Chew was great to work with, responsive, laid back, but professional. He explained our options and it was easy to understand the differences and what was needed to be completed in our home. We'd recommend Chew and Paul Bunyan to friends.
Renae Mullenix
I had both Nate and Matt in my home to service my plumbing needs. Both were very knowledgeable and knew exactly what to do to complete the job necessary. In addition, both are very customer service centered. The job was completed as anticipated, clean up done, and I was a happy customer. I will not hesitate to call them again in the future. I have already shared my experience with others and encouraged them to use Paul Bunyan to service any plumbing needs.
Julie Schmandke
I obtained 3 estimates for the work to be done. The Paul Bunyan quote was in line, a little bit cheaper than another one. The 3rd was quite a bit cheaper. I went with Paul Bunyan because the plumber listened to my needs and went out of his way to accommodate my needs. He showed up on time, was neat, put on booties without being asked to, explained exactly what he was doing and why and put the temporary sink he removed in the garage for me. He will come back after the carpenters & electricians are done with their work to complete the installations. Very happy with the plumber, Bryan.
Michelle Archbold
They were able to come out the very next morning which was much faster than the other few places I tried. The new plumbing looks great. Everything was fixed up the same day. It still costs and arm and a leg to fix plumbing issues but pricing seems comparable to others and service was outstanding. Everything was neatly cleaned up and all of my questions were answered. Overall a very good experience.
Jennifer Svendahl
I had an ancient leaking washbasin faucet replaced. Paul Bunyan phoned to let me know they could arrive earlier than the time window. Ah...yes please! Stan talked me through my options and did an amazing job, even replacing the washer hoses! I am a first time home buyer and do not have a lot of experience with repair services yet, but I have to say that was great. Thank you Paul Bunyan and Stan the man!
Jessica Coleman
We always have issues getting our pilot light relit when it goes out, so we call Paul Bunyan to come out. I was able to get a same day appointment that worked with my schedule. Sergio came out and was familiar with our house and set up as he remembered the previous owners and working with them. He was able to confirm my suspicion that our water heater was leaking but was able to get it restarted so we could have time to make a decision about a replacement water heater. Knowing I was interested in a tankless water heater, he spent extra time to verify if this was a feasible option though at first glance it did not appear to be. He explained everything in an easy to understand way and seemed to be happy to help.
Shams Ghorab
Chris W. was professional and had a lot of knowledge. He was honest and polite, and replaced our kitchen faucet and fixed a rusted pipe that was leaking. Great job and thank you very much Chris.
Rajnesh Kumar
Gentle humble soft-spoken true knowledge of plumbing, well-versed, honest opinion, I recommend him to anyone who wants to get correct plumbing. He is a unique personality for this profession I wish him a great luck.
Ivry R
Sergey was wonderful. He efficiently unclothed the sink, showed me the problem and with product and a drain program that saved me so much it paid for itself already. You guys always send the best people. I will continue to use all your services. Less often would be nice. Lol
Mary Devine
Laynee Connell is the first female plumber I have met. As a person, she is very pleasant, articulate, polite and helpful. As a plumber, she is knowledgeable, a fast worker and did an excellent job. She did a whole-house inspection for me and gave me several suggestions on things that will make my life easier and keep my plumbing safe! I will definitely request her in the future!
Dan Cavanaugh
Have been using them for years. Every plumber has been awesome, professional, timely and great service. They give excellent advice and stand by their work and product.
Amanda Madison
Super responsive! They had someone out same-day when we couldn't figure out our dishwasher installation. Joe was kind and efficient. Really helpful! 🌟🌟🌟🌟🌟 …
Tammy Takacs
Dave was on time and very professional, he installed new water heater in a short amount of time and cleaned up area after he was finished. Great job. Happy with service provided.
Deb Matthews
Chewy was great! He explained everything he was doing, and gave us tips on how to prevent another drain problem. Very courteous, nice and knowledgeable!
Vicki Elo
I had my annual water checkup done which included flushing the water heating, checking the softener, checking toilets for leaks, and the general other items. Layna was great at explaining everything and was very through. She showed me the water softener test and explained everything, showed me prices for a new softener but wasn’t pushy.
Amanda Hammond
Chris did a fantastic job for us - we had a leak in our toilet in the basement and we were able to get service the next day. Chris was on time, very communicative and explained everything step by step. The price seemed fair and the work was completed within 1 hour of arrival. I would definitely recommend to clients and friends.
Terry Severns-Williams
I have used Paul Bunyan Plumbing / Todd M. several times over the last couple years and have been extremely satisfied each time. Today's appointment was a consultation on a cracked vent pipe. The recommendation was to hold off on repair until a planned remodel can address the issue. Very honest and professional help!
Kim O'Connell
Stan was very professional and helpful. He was very knowledgeable about the problem and gave me a variety of solutions to choose from. Would definitely recommend them and will definitely be using Paul Bunyan again.
Douglas Mertz
Jim was timely, professional and did a great job! We replaced our flooring and Jim removed the toilet and pedestal sink before the work and then reinstalled them after the flooring was in. Very satisfied and would highly recommend Jim Trossen and Paul Bunyan Plumbing.
Kab Yaj
I'm really impressed with David and Dmitri, they did a great job installing my bathtub, and replacing some old pipes with new ones. David was nice, knowledgeable and very professional.
linda w
The tech was very knowledgeable and didn't mind us asking questions. He was willing to go the extra mile to make sure we were happy and the work was done right. Thank you.
Jeffrey Meehan
Michael was personable, efficient, professional - and clearly knew what he was doing. My repair is 100% satisfactory. Although I felt PB's pricing was on the hefty side for this particular repair, I will request him specifically should I need another Master Plumber! (P.S. I was very interested to learn that Michael was originally from Ukraine, and that his immediate family is safe!)
John Moline
Tony was very friendly and professional. He finished the job in less than an hour. Very knowledgeable. I would definitely recommend Paul Bunyan.
Debbie Schreifels
Can’t choose a happy face., because hey my water heater went down. The installer was Chris. He was very kind, efficient and knowledgeable. He made a bummer situation better.
725022
Had two wonderful young men over today. They diagnosed our issue in short order and I will definitely reach out to this company for any future needs. Thank you Sergey and Jacob!!
Anita Wardlaw
Andrew did a great job from start to finish with a bathroom remodel involving a new vanity installation, a new toilet installation, and a bath tub & shower system. Andrew is professional, quick, courteous, and highly skilled. He also upgraded valves and an outside water spigot.
Claudia Dungan
Sam diagnosed my plumbing problem and scheduled a drain cleaning. He was knowledgeable and helpful. I trust him and that means a great deal to me.
Lauren Hoch
I would highly recommend. Jake was more then professional and knowledgeable. He was helpful and answered all my questions. Also dog friendly which is just a bonus!
Karen Nauer
Mr. Chuyangheu did a great job clearing a very slow bathtub drain and installing a kitchen faucet. He provided candid answers to my questions. Clean up was prompt.
Jenell Dohmen
Matt did a great job explaining all the repair options. And went above and beyond with all the work he did for us. Will definitely use Paul Bunyan again.
mew0414
Dave was great took care of all three of my plumbing issues quickly professionally and without any trouble.
I highly recommend this company
Jerry and Patricia Heine
David was very professional, polite and explained what was needed to repair our pipe leak and explained the cost. We were very pleased with the job.
Rebecca Morris
Same day appt and technician who helped us was very helpful in understanding approaches. He was willing to start small and scale up as needed!
Travis Yocum
Todd M. Was a great worker, very thorough, professional and knowledgeable. He helped me in a pinch with installing new dishwasher and bring my plumbing for the dishwasher up to code when a home depot order plumber just wished me luck but didnt take on the job. I will definitely recommend him to anyone, and I'll be requesting him by name going forward.
Walter Kulig
Sam Starcznski was very professional and personable. He went through the whole house and did his inspection. After he completed the inspection, he asked if we had any questions and answered all out inquires. I appreciate the professionalism and attention to detail that he and Paul Bunyan shows. They take pride in their work. Thank you
Jim Vant
Great job and value. David Molla the technician was so great, that I'm having him back to do a couple more jobs next week. Very professional.
Richard Papke
Dave provided excellent service in a timely manner. Provided information on all phases of the repair and our garbage disposal now works perfectly!
Nathan Field
Had a technician (Shane K) come out to look at old water softener. Shane gave several replacement options, and provided the benefits and differences of each. Removed old water softener and installed new water softener. Technician was on time, professional, personable, and knowledgeable about plumbing needs. Very safety conscious and removed water softener safely from home. New water softener was delivered and installed same day! Excellent communication throughout the entire process.
Rita Caruso
Dave was an amazing trouble-shooter. He detected where the water leak was coming from. I appreciate his honesty and knowledge. Thank you!
Steve Berryhill
Dmitri is a true pro! Thanks for the job well done. Dmitri. Gave me information and options. And exceeded my expectations. He wore booties and cleaned up after the repair. Thanks’
Trey Herman
Water was leaking in basement and needed help fast. 1 tech came and then realized other tools were needed (my fault explaining) so they sent another (Tony) and he was amazing!!!
briansaints1
These guys were responsive. I called them to request an emergency appointment, Shane (the technician) called me that same evening and told me he would be at my home at 8am the very next day. He showed up one minute to 8am, right on time. As he resolved my issue, he explained to me every step he took to determine and solve the problem. A real pro. I signed up for their plumbing subscription and saved dollars on day one, and I have them at a discount for the next year. A real no-brainer. Thanks very much Shane.
Nicki_ TutorialS
Serghei provided a great professional service. He answered any questions I had and when he completed the job. He walked me through what he done and showed me everything works and how it works.
Paula Hurley
He showed up on a Friday afternoon, with me having called in a late "Help, my garbage disposal is backed up and I have dinner guests coming!" He was fast, really rechecked and made sure things were right!
Sheri Kuntz
Nathan provided excellent service. He was friendly and professional. He completed the task quickly and efficiently.
Joseph Y
Complicated heating duct location below lower floor can cause leakage of melting snow into house through it. He has come up with sensible solution to tackle it in professional and efficient way.
Peggy
Very helpful, nice, friendly, knowledgeable employees. Dmitri did a great job! Highly recommend Paul Bunyan Plumbing and Drains!
Mary Heitzman
Excellent work done in replacing problem area pipe (kitchen sink/garbage disposal.) Professional and knowledgable team. Would definitely call them for future work.
Ronald Doran
Abe did a good job of explaining what I needed and the optional services which I could have performed if I wanted. The finished product looks awesome!
Larry Klimek
Serghei and Dmitri were very professional and polite. They did a great job of installing our new water heater in a tight, space limited townhouse furnace room. I highly recommend them!
Duong Vu
16 yr old standard 50 gal water heater leaked and replaced by courteous tech. Cost way less than Hero Plumping's quote.
David Incorvaja
Matt was awesome. Took the time to explain more than just the solution but maintenence and best practice. I would use this company again.
Gerard Coury
Mike Marquart was fantastic - very professional and answered all our questions.
Rachel Dillard
Had them come out to do a plumbing inspection. They were polite, on time and explained the findings very well. Will use again!
Drew Thompson
Tony was great and informative. He helped us understand options and was helpful in moving us through the process.
Matt Parrington REALTOR
Alex was second to none! Will be using Alex again, no question. Experienced, knowledgeable, and fun to work with! I highly recommend Alex.
C Perkins c
Nathan is the best!!!! Very professional and knows his job. He will take the time and explain in full detail the situation which most people won’t.
Joseph Fugere
Tony was polite and professional. Great experience and will definitely be using Paul Bunyan again!
David Meyer
Alan Dietz is a masterful plumber. Knows his job well and knows how to communicate the important stuff to the customer.
Catherine Niewoehner Galbraith
Mike was thoughtful and efficient. He too time to explain our choices and left us in much better shape than before.
Scott Ehlers
Great service! Very clearly talked through a number of possible fix options. Applied coupon without even needing to ask.
Jim Ramlet
Joe is the best! He's legendary!
He showed up when he said he would, he did what he said he would do, and it cost what he said it would cost. Can't ask for much more than that.
Sydney Rosenberg
Nate was great! He’s knowledgeable and did a good job. Highly recommend.
Dean-Linda Blomquist
Tony came out and took care of our drain issue. He was on time and was very easy to work with. We have had you guys out before and Tony was the technician that we had then to. We are very pleased with the work and would request to have him out the next time we need help. When we called for service we were able to have someone out the following day. That's pretty quick service. Thanks!
Brandon Acker
We had a issue with a kitchen faucet that was more user error then had some leaks before I finally turned the water out. We called Paul Bunyan after hours and they sent Shane Kaufman out. He was beyond great. Missing his kids hockey match and he was beyond helpful and just a great guy. He installed the new faucet and was really great from the service to him personally can’t say enough great things. I would absolutely have them back and recommend. Price was very affordable.
Nancy Nagel
Chris arrived on time, listened to my concerns, determined the needed repairs and documented his estimate for the work quickly. After we agreed on a plan, he retrieved all of the parts and tools needed from his truck and completed the work efficiently. Before he left he insured everything functioned correctly and there were no leaks. Chris wore booties and used drop cloths so I didn't need to do any cleanup. Chris did a great job!
Mike Holland
Alex was phenomenal to work with and did a great job. We needed some leaky water pipes repaired, shutoffs installed and new piping/drainage for a bathroom remodel. I never felt as if he was cutting any corners and took pride in his work. He even helped install the bath tub. We would recommend Alex to anyone needing plumbing services!
Sabrina Tonn
Jim hooked up my gas stove and was awesome! I was so impressed with how quickly they were able to get me in, and how good of a job he did. Jim made me feel so comfortable with the process, and talked me through all my concerns. Highly recommend!
Vicki Hans
Dave replaced two faucets, shut off valves and piping to my kitchen and bathroom sinks. Plus replaced the kitchen sink! Love it all and they did a fabulous job. I’ve had lots of service work done living in condos and apartments and Dave and his helper were so quiet! Clean also! Thank you so much!
Lindsey Anderson
We LOVED working with Charlie! He was incredibly knowledgeable, thorough, and kind. He helped us fix a gas leak, changed out some old piping, and hooked us up with a water softener.
We just moved into our place, and knowing that all of this is set up for success is a huge weight lifted!
Alex Kurian
Matt our service tech showed up on time as promised. This in itself should earn him 10 stars. He was very professional he LISTENED to our issues. Evaluated the situation and made his recommendations. In doing so he even saved us money by telling us what to look for when buying the replacement part. He was efficient knew his work and didn’t waste time putzing around. The entire time that he was at our house he exhibited professionalism and a pleasant demeanor. Most importantly he did the job correctly the first time around.
Thank you Matt.
Lis
Both repair people that showed up were friendly and knowledgeable. They were willing to explain how the plumbing repairs needed to be done in layman's terms so even I (not a plumber) could understand. In other words, they were very patient with me. They came to remove an old toilet, (waiting on an estimate for new flooring) and will come back to install new toilet. It seemed like one of the repair people was an apprentice and if so, she is getting a good education and good on the job training from Matt. They also installed a new faucet in the bathroom. I would definitely recommend Paul Bunyan Plumbing & Drains to anyone needing service. Very good people.
S. DeAnn Meulpolder
Stan provides that personal customer service that you don’t see much of anymore. He’s very knowledgeable and personable.
After examining the problem, he took the time to clearly explain the cause of the problem, answer my questions, and discuss the options to address it. I never felt pressured or intimidated into making an uncomfortable decision.
Upon completion of the job, he sat down with me and explained what he had done and also some things that he had discovered. I now know more about my drains than I ever thought I’d want to know😊
I will definitely be calling Stan at Paul Bunyan Plumbing and Drains for any future plumbing issues.
Jon Hanson
This was a great experience all the way around. This was a kitchen remodel that was over two days. Day one was the disconnect and day two was reconnecting and redoing the drain. Both days on time and did the project to perfection. Our tech both days was Forrest Callahan and I can say that he is welcome in our home anytime to do any plumbing needs we might have. From calling them to set this up, the communication before any work was done, when they were on the way, and the work done, they all get an A+++ rating from me.
Debbie Vinge
The 3 guys that came were super friendly! I wasn’t home when my husband called, but he said the tech wasn’t there very long and he asked the right questions and found that we had a super old (maybe 40 + year old) water softener that totally died ( unplugged for 15 years) and clog everything with the Sediment. No pressure sales! Now we’ll have super soft water. Best of all, he was super cool with our 2 dogs just hanging out. And checking in to see what he was doing. Glad my husband called the neighbor to see if they had water issues too and they refer us to you! Great customer service! Very happy!!
Emily Zambrana
Alex was friendly, knowledgeable, and professional. He fixed our garbage disposal very quickly and gave some helpful tips for maintenance in the future. He also helped us out with the water pressure in our faucet--at no extra charge!
Dianne Lutz
I could not have handpicked a better tech than Forrest. He was thorough and respectful. This job was a tough one and I had all the confidence with Forrest. Sergio was also on the job . As aforementioned it was a difficult condo job but the tech were diligent in meeting the challenges. It was a positive experience and I will highly recommend Paul Bunyan plumbing.
Tyler Larson
I worked with Seng Vang and he did an amazing job. Our sewer had backed up late at night and he was able to come out the next day at 11am. He cleared the main line, showed me where the block was and explained why it happened (root growth and a “belly” in my main line). He explained that I would need to either get it permanently fixed or have to do it every couple years and what I could do to increase time between blockages.
Since he was already here, I asked if he could swap a couple flex hose drains (which are not recommended) and was able to get that done quickly!
At the end, he scheduled a free estimate for the next day of what it would take to get my main line fixed permanently.
Overall the was super courteous, very clean, quick, and the price was very reasonable for the services provided!
Cathy Zimmerman
We needed a floor drain in the basement repaired or replaced before selling the house. Sergey did a great job explaining what needed to be done, was very professional, gave us a couple of options, and explained what we didn't need and why. Great, friendly, timely service!
Mary Hudoba
They came out and did a 6-month check-up on all our plumbing and water heater which they had installed. Very professional, very pleasant and we're very satisfied. They also installed our furnace and air conditioner in the past. Would highly recommend them. Thanks for great service! Tom and Mary Hudoba
Dmitri Fancypants
Joe was great. Explained everything about his evaluation and recommendation without being pushy to make a sale. I had a water heater replaced and added a water softener, which was long overdue. Service was completed according to my schedule and done efficiently. Highly recommend.
Jamie Schmitt
I initially reached out to Paul Bunyan to schedule service because of some awesome coupons I had and the great reviews I read and was told that they didn’t service my area, which was a major bummer so I found another provider. Luckily I got a call from Ed the Sales Assoc who was fantastic and friendly and he told me that I was misinformed and not only did they service my area but he was able to get a plumber out that same day!! So of course I jumped at it because we had been dealing with a leaking garbage disposal for over a month now and needed a new one. Matthew came right in the time frame, was professional, friendly and did a great job explaining all my options with the work that needed to be done and how much it would cost. We did sign up for the membership because it seemed like a no brainer and it’s already saved us money! I would highly recommend Paul Bunyan plumbing and all the other trades that they provide in a heartbeat!!
Jo Jo
Luke has taken care of everything in a very professional and caring way. We feel very comfortable knowing he is helping us and are very excited to have the drain liner installed. He has been prompt, understanding and very helpful. We feel we are getting a great value done professionally.
Kelly Green
Amazing service. Sam went above and beyond to fix my washing machine standing pipe drain issue. I highly recommend Paul Bunyan plumbing, Blue Ox heating and Air, or LumberJack electric services. Very professional, and friendly service. Thank you!
Jake Carlson
Water softener replacement less than 24 hours after issue. All services performed with no complaints.
Pakou Yang
They are very efficient timing wise for same day service! Chris Winn was our service technician and he did a great job replacing and installing our gas valve. He also did a great job installing our new gas range stove. He was very good with communication. Will most likely use this service in the future!
Kathy Henry
Matt was very helpful and looked at our hot water system while waiting for parts. He cleaned a filter and explained some install irregularities he noticed that could help prevent issues in the future. He gave us great guidance to choose the style of faucet that will work both in our space and be durable with a large family. Great work! We are grateful!
Denis Tierney
Chris did an excellent job. We had a "mystery" leak in our downstairs bathroom. Chris was very tenacious. He spent the first day trying to locate the leak with no success. Nothing seemed to make any sense. Chris came back the second day with a colleague named Matt and they went at it as a team. They finally deduced that the water in our basement was coming from our shower drain and it was traveling under the tile in the bathroom. We have a lot of demolition to go through to reach the problem and correct it and then rebuild our bathroom, but the key was in finding the problem.
Daniel Manson
Paul Bunyan Plumbing did a nice job on end-to-service. We called in and were able to reach a sales rep promptly. The sales rep was polite and was able to accommodate our schedule. Chris Winn, the service tech was prompt and professional and worked quickly. He explained what he needed to do beforehand and explained the final work upon completion. The work area was clean before he left.
I have had unfavorable experiences with other plumbing companies in the past. Paul Bunyan Plumbing exceeded my expectations and I would use them again and recommend them.
Julianne Menke
Alex was a great problem solver! Our outdoor hose spigot was not working properly and needed repair. Alex tried to use our existing pieces to repair the problem but ended up having to install a new system. He explained in detail what our options were and showed us how to operate the new spigot. He even showed us how to winterize it! We appreciate how personable Alex was and highly recommend him!
Suzanne Wurl
Sergio was very professional, problem solved well, left a clean space. I really liked him as a person and a professional.
James Rulli
The repairman that came was very good. He cleaned our laundry sink clog very quickly and pointed out a problem that caused it. We asked if he had the time to make that repair and he set to work at once. When he was done, he asked my wife if she would come down so he could show her what he had done. We were both pleased with his work! We will call them again if we ever have trouble with anything.
mnrescuediver1
Stan was very professional and called to make sure we were still good to go ahead with the appointment. Called 45 minutes ahead. He was here almost to the minute on time. Explained a lot of details pertaining to the process and how the system in our house works. He performed his diagnostic and then reviewed his thoughts and plan to fix.
It was quick, thorough, and he ensured the drain was in fact cleaned and was draining.
I would recommend him for any of your plumbing needs. Great service.
Joshua Snodie
Sergio was great! Was super nice and explained everything in detail to me of what he was going to do and how the system worked. Sergio interacted with my oldest son and was really nice to him as well. Prices for this company are on the higher side but the quality of work speaks for itself. Sergio went above and beyond and labeled all of my pipes and gas lines and what the purpose of each was, which was a big suprise and im grateful for that. Amazing job from an amazing guy!
Jacqueline Garamella
Andrew is an excellent plumber. I have used him for years as I have Tim Hammack. He is very professional, always knows how to correct any problem with a good attitude and a touch of humor. He is exceedingly punctual. I am always pleased with their service and in knowledge.
Hui Kang
Dave and his partner who I forgot his name. A guy that lived in Florida for a while because of his wife were awesome. They were professional and friendly and they knew what they were doing. He was very helpful with information. One of the most positive experiences I have ever had dealing with home services/repair. They have gained my business for life.
ALICE TRESCO
Joe was so helpful, patient,knowledgeable and thorough finding and fixing all of our plumbing needs! He helped so very much and I would be happy to do business with him again. He's a great representative for the company. Thanks Joe!
Jane Kaufenberg
Andrew O did a very thorough, professional installation of a new big kitchen sink, modern faucet, water heater, new utility faucet AND installed new hot water pipes, fixing all of the water problems in my 1938 house. Plus he fixed the city inspector's list of changes for code purposes in my SLP townhouse before it goes to market. Andrew explains the charges and the quote/invoice clearly, cleans up any mess and is flat out nice to work with. I am very happy I called Paul Bunyan, and am a member of their plumbing 'club'.
Ryan Milz
Jake exceeded my expectations by far. He was very professional and answered all questions and fixed a very bad clog. He stayed late without hesitation and his apprentice Sergei was top notch help. 5 stars thanks Paul Bunyan crew! Will use you guys every time!
Laura P.L.
TL;DR We had a bad bleed valve, the problem was discovered and solved the same visit. Matt was friendly and informative, I feel confident I'll come back for any future issues.
We had a bleed valve for an outdoor faucet that would not stop dripping. I called, ended up with a time window the next day. Day of, I missed the call but Dispatch sent me a text which made it through. I got additional texts updating me on the name of who would be coming over (which was a delightful surprise).
Matt came over right when expected and was able to explain the potential solutions and price points very clearly. Then, he found a way to redo the pipes so the valve access is actually accessible! I was worried this would have to be another visit- but the valve was moved and all pipes properly attached. As a new homeowner, it was such a relief.
We ended up getting the club price so we'll be able to get future services at a discount. Though we were very happy to know that it wouldn't renew automatically- only if we wanted to. Thanks for everything Matt!
Amanda Linn
They came out right away on Monday after Easter. We had a clog in our mainline that we were able to bust up with a snake, but needed help as we noticed our garbage disposal line and plumbing under the sink was done wrong and leaking. They were able to fix it immediately at a good price. Even had all the necessary parts and a new garbage disposal available immediately. Everything was fixed in one trip. No pushy sales tactics, very experienced plumber, speedy with the work. Even cleaned up everything after they were done so I just had to put my stuff back under the sink. Will definitely use them again.
Bryan Quammen
Office was quick and very informational booking the appointment. Jake was very polite and responsive to any questions we had for him. Service was impeccable and look forward to using them for future plumbing issues, especially since they are local.
Marie Fernholz
Matt was great! Installed a toilet we had purchased (prior was cracked) and looked for leaks. He also did a water softener flush and replacement of a rod. He did a full plumbing inspection and checked for any other problems. Very friendly, on time, great advice!
MEW
Alex and Bob replaced our sink pipes and drains. They also replaced our outside spigot and added an inside shut off valve for winter. We are extremely pleased. They were effecient and very friendly. I would definitely hire them again!
CJ
This gentleman was epic! He came in and assessed the problem, priced it, and them saved us money by getting us on a program to help us keep our newly bought home in great working order. It literally paid for it self. Then he came back and accessed the rest of the plumbing (did some minor fixes) and explained things we didn't know. By far worth every last penny we spent. Wish we knew about him the first time we needed help!!!
Kyah Wardlaw
Neil is a very honest person. He advised me it was not a plumbers thing he could fix and suggested other places to contact.
Bob Anderson
Mike is very personable, considerate, and communicates well to describe what needed to be fixed and what options could be considered. The option we chose required new components that would be ordered and available to complete work the next day. Mike showed a work around that allowed us to still use needed bathroom facilities until the repairs are completed. Great news and great service!!
Matej bajzer
They did a fantastic job, they were prompt , polite explained everything , had a clear price structure and even nice discounts for military and first responders. I would not hesitate to recommend them especially Chris Winn!
Janet Johnson
I placed a call at noon and he was here by 1:15. 45 minutes later drain was cleared! YAY! Prompt, efficient, polite. I'd recommend calling Paul Bunyan Plumbing again if services are ever needed.
Rob Priebe
Shower became unresponsive. I called and despite the fact that we were in a winter storm warning Mike came out within 2-3 hours and did a first rate job fixing the problem. He was very knowledgeable and explained everything well. I would definitely recommend Paul Bunyan Plumbing for all your plumbing needs.
Amy Cruzat
Old pipes had another pin hole leak from hard water. Paul Bunyan was able to have a technician arrive early next morning. Received estimates for small repair vs full replacement and went with full replacement since this was not the first leak. I'd had another company fix prior leak and prices were comparable. I liked the professionalism and service program offered from Paul Bunyan.
Heather V
Jake and his Apprentice, also Jake, were incredibly talented and courteous. They thoroughly explained the issues they encountered and provided me with several different service options. My choice required an additional tool and instead of pushing the resolution until Monday they came back on Friday evening to finish the job. I truly appreciate the thoughtful and thorough service, thank you! I definitely recommend this company, and the Jakes!
Mike Schreiner
Mike campion came out and fixed a leaking pipe and put in a new toilet for us. He could have not been any nicer and informative. I would highly recommend them for anyone needing plumbing.
Rob Wilson
Chris has helped me with now 3 small-medium projects. He is awesome to work with, professional, courteous, very knowledgeable and creative in his approach. The PB scheduling and notification process is very easy to work with and you always know when they are going to arrive beforehand.
Chip A
Alex did a great job. Replacement faucet was finished off to look like the one. Cleaned up rhe work areas and explained what he did and why. I'm a member of their service for mamy years.
Barbara Gorski
This is our third time having Paul Bunyan Plumbing complete work in our home. Each of the service specialists have done excellent work! Today, I want to evaluate Alex Breuer, who installed a new water softener just this morning!
As has been true with each of the employees we have worked with from Paul Bunyan, Alex did an outstanding job. I am grateful for his never-ending patience and his professionalism!
Removal of our broken water softener was an absolute hassle. It was filled with too much salt and water, and was in an awkward location tugged between and somewhat behind our dryer and water heater! Alex utilized excellent problem-solving skills and worked diligently until he found a solution. During the entire process he was informative and provided insights as to how we could avoid problems in the future.
Alex was personable and engaging, which was outstanding, as having a craft professional in your home who is lacking those skills can make the entire process seem painful. Additionally, while he maintained a conversation about how to better use and maintain our new water softener, he continued to problem solve and work to ensure our installation was completed efficiently.
He completed with his work in a very timely manner - considering all the challenges he had to address. He left our laundry room clean and tidy, and made arrangements for pick up of our removed water softener.
In summary, I would want Alex to return to my home to do additional work in the future. He was great! Of course, I thought that about the two previous professionals from Paul Bunyan! In fact, all three of them could come for lunch! They were that easy to work with!!
When I first read the tag line, "We provide legendary service!" I thought it was a bit over the top. But now, three jobs later, the statement is not exaggeration! It is absolutely correct!
Thank you Alex, and thank you to the individuals at Paul Bunyan who hire and ensure that your employees are well trained!
Amy Wilkerson
We just moved to the area and had some concerns in our home. Nate came out within an hour and gave us so much information that was helpful. Within another hour we had the official service request filled and our minds are at peace. So thankful.
Erica Martin
I called at 10:30am to request service to repair a gas leak and they were here by 12pm same day. Alex was professional, kind and knowledgeable. He worked quickly and had my problem resolved in no time. I will absolutely be using Paul Bunyan again- and requesting Alex!
Brett Altena
The company provided excellent service in a timely manner with very affordable rates. I used a coupon that was sent via mail for a $99 main line cleaning service. Overall, this coupon saved me $200 including the trip fee. I called and they agreed to come out the next day between a specific time range. Seng was quick, professional, and answered all my questions about how his equipment worked, advanced future solutions, and how to prevent this in the future. He fixed a difficult issue in under an hour that would have been impossible for a DIY person to solve. Overall an amazing experience.
Gabrielle Fellman
Getting estimates yet, they were very transparent about everything, good communication, Andrew was great.
Used them a couple more times, always very professional and informative
Jim Dawley
Paul Bunyan (formerly Ben Franklin) seems to be a fine organization. They have been friendly and prompt about scheduling an appointment. And Tony ("our" plumber) is great. Very knowledgeable and thorough. Highly recommended. He installed a new toilet in 2 hours. Cleaned everything up perfectly.
R a n d y A n n
Alway rely on the experts! They know what they’re doing and everything looks rite. Impeccable Workmanship. The Faucet is a Delta. Worth installing & it comes in Black which is Unique. Thanks Chris!
Sarah Olson
Highly recommend! My water heater was leaking and they sent Nathan out ASAP. Nathan was on the phone with me many times to talk through the repairs and financing. I could tell
he truly cared for my well-being and wanted to fix my water issues right away. I had a leak one evening and by the next day problem solved and I have a brand new water heater and water softener!
CJ Slanga
Called for toilet water not shutting off. Dave B. arrived on time; determined the mechanics were good; cleaned and adjusted without pushing unneeded parts/labor on us. "Paul Bunyan" is now our "go to" plumber and lucky you if you get Dave!!
Shelby Hoffman
We had Paul Bunyan Plumbing replace our water heater today and they did a fantastic job. Todd was on time, professional, worked quickly and made sure everything was nice and clean when he left!
Dennis Cruikshank
Nathan was a rock star. Very helpful, knowledgeable and sympathetic to our situation since we woke up to a basement full of water. Walked me through all my options for purchase of new sump pump without upsell. Very happy with the service Nathan provided. Thank you, Nathan!
zach mink
Wow, is our Family thankful for this company! When a DIY project led to problems with our Water Heater, we found P.B. Plumbing through their stellar reviews. They had appointments the next day. Communication through texting was very efficient.
Mike was right on-time, super friendly and knowledgeable - what a pro! It's very rare to not only meet a technician who's good at their work, but also has a great attitude, listens to the customer, and completes the work they promise to do; Mike was all that, and more.
And I imagine the rest of the PB Plumbing Staff is as well.
He talked me through all our options with Water Heater repair, and I decided it was of better value to just replace our 15 year old unit.
My jaw almost hit the floor when he said he could replace the unit immediately, bring our venting up to proper code, and have it ready by the time we came home from work THAT SAME DAY. I got the call at 4:30pm that he was finishing up. Amazing.
Thank you Mike, and TJ at dispatch!
Suchi Sairam
Paul Bunyan Plumbing was very responsive when I needed to get a kitchen plumbing leak repaired. Great communication and transparent about the repair and pricing. Great availability - I had a plumber on-site about 3 hours after I called in. Thank you!
David Diemer
Shane was on time, upfront pricing, and completed the job in a timely manner as he always does. I won't use any company but Paul Bunyan for my plumbing needs.
Josh Kruse
Chris did a great job with our leak. He was on time, gave us different options and explained everything in detail. We had to move a bunch of furniture in the basement to access the pipes and Chris put everything back together for us! Above and beyond!
Araceli Martinez
Mike was excellent, fast, and professional. Helped me with my shower head leak. Explained my issue and answered all my questions. Paul Bunyan sent someone out the same day! Not what I was expecting. This made my month. Now I can sleep at night knowing my shower issue is o er! Thanks so much!!!
Kerrie Adams
Can’t say enough how impressed I was with my service and the plumbing and main drain inspection. Jake and Dustin were professional, took the time to explain everything, and were just incredibly nice guys. I’ve never been disappointed with any service or customer service contact I’ve had with this company!
Mark Caron
Tony was very thorough with finding the exact problem. He gave us options of what he could do to fix the issue and what we could do in the future so we wouldn't have the same problem again. Super nice guy. 👌 …
Todd Baker
Nate Anderson install the garbage disposal today Nate was very friendly very personal did a very nice job he cleaned up after his job is done and he also move very efficiently I was very happy with Nate‘s performance and the job that he did and he was very friendly and very happy that Nate did the job thank you so much Toddbaker at the villas in Golden Valley
Alex Cady
I had them out to clean out a main line as preventative maintenance. Jake was on time right at 1pm (1-4pm window) and got the job done quickly and professionally. I will likely be signing up for their yearly service. I was very pleased.
Lys
As my dealings with my basement water damage. I cannot recommend this business enough. They are HONEST, I had a company trying to charge me 4 times what I paid for my water tank replacement.
Dennis Acrea
Shane was efficient, professional, and nice to work with. He was diligent in completing the work. I would want Shane to do the work next time.
Michael Louangthilath
Mr. Vang was super professional! Got the job done pretty quick! Outstanding. Super up front about the prices.
Vicky Douglas
Nothing worse than waking up to no hot water. A friend told me this was the company she trusted in her home and I see why. Paul Bunyan Plumbing came out the same day. Our installer was amazing. Prompt, gave us all the options and was in and out the same day. I truly highly recommend them.
Benjamin Guindon
I called on a Sunday to get a quote for a water softener. I got an appointment the next day and installation within hours of getting the quote. Nathan was the plumber that came out and he did a great job on the work itself and in explaining what I needed to know about the options available. He was friendly with myself and our dog! I will call again when I need more work done!
Steven Anderson
Joe did a thorough inspection of the plumbing in both bathrooms and the kitchen, including the area behind the access panels. I asked him to look for any moisture or leaks as the neighbor below me had a water stain on her ceiling. He even checked my grout and caulk in the bathrooms. He found no evidence of a leak. He was very professional and personable. Definitely will hire Paul Bunyan in the future. I highly recommend them.
Morgan McClellan
We've used Paul Bunyan a couple of times now and they are always fast to arrive, very thorough in their inspection of the issue, and able to resolve them fairly quickly. Would definitely recommend, and we will use them again for any future plumbing issues.
Jennette Kyllo
Sam was very knowledgeable and professional. He Let me know all my options and prices. We have used Paul Bunyan a few times for minor and major repairs and are pleased with all the work they have done.
David Jansen
Jake Kociemba and Sam Starcznski provided excellent service! Had multiple plumbers from other companies come in to try to fix the issue before. They went above and beyond to diagnose and finally solve my drain issue where others did not! If your looking for a great plumber Paul Bunyan is the place to call!
Miranda Marshall
I needed the main plumping/gas line moved over so I could fit my new washer and drier in. Michael came and was absolutely phenomenal. Explained everything so I understood it without being condescending.
I’ve had to almost completely renovate this place because a smoker lived here previously and I was most worried about the plumbing but that ended up being my easiest experience. Great job!!!
Steve W
Abe was very understanding to our needs and performed his job
in a very professional manner. Would highly recommend to other family members.
Robert Meyer
David was great! He quickly diagnosed my leak issue, gave multiple options and price estimates, and timeline for the fix. I will be setting up a meeting in the coming week with how confident I feel with the initial visit.
Hibo Ibrahim
Serghei did an excellent job of repairing the plumbing in our laundry room. I'm very delighted I came across this company. They are extremely professional, quick to respond, and efficient. In general, I'm pleased with the services I obtained. I will definitely use their services in the future. :)
Larry Coughenour
Once again, Paul Bunyan continues to amaze me. I called Daniel to say my water heater needed to be replaced, when he responded with 12-4, i didn’t realize he meant 12 noon to 4 that same day. Chris showed up and had the new water heater installed in a couple of hours. These guys are really good, as i stated before, i was in the trades, my only choice to do this kind of work will be Paul Bunyan. Great work!!
Ted Carter
Took care of the 2 problems in a timely fashion. Good customer service. Much Much better than xfinity.
Terry Lerach
Main drain needed roots cleaned. Sergey and his associate were excellent. Professional and effecient.
Dianne Star
Alan installed 2 toilets and new kitchen faucet. He was professional, friendly and efficient. Thank you, Alan!
Jamie Bell
Amazing! So professional, and HONEST! You don’t usually get this kind of service from big companies but MAN this was amazing! I called to schedule an appointment and they were able to come out same day! That didn’t work with my schedule and that was totally fine! They worked with me! Just amazed at how easy this was and how FAST it was!
Carla Ertman
Paul Bunyan Plumbing and Drains was amazing! They were able to come out the same day and quickly diagnose the problem, which turned out to be a quick fix. Jake was efficient, professional and friendly! Highly recommend!
Glenys Gullixson
We had Master Plumber Alex Breuer at our house today to do a tricky faucet install~ not only was he a polite, nice & super friendly guy> but it was clear he totally knew every bit of what he was doing!!!
I'm sure everyone at Paul Bunyan is great; but we feel very fortunate to have gotten Mr. Breuer for our job! *THANK YOU!
(needless to say- we'll be calling back for our future plumbing needs!:)
John Guldberg
Had our annual plumbing inspection and no problems were found. Have had problems found in the past which were promptly scheduled and resolved. Again, excellent service from Paul Bunyan Plumbing!
Phaimani Souphaphone
Found Matt thru a recommendation from family. He and Laneey helped fix two toilets and winterize the garage faucet at my dad's townhouse. Friendly, helpful, and professional, Matt walked us thru additional issues that popped up from the original ask with clarity and a level of understanding that we could follow. He always let us know throughout the process what he was doing and why. Great to work with, would recommend to anyone!
Patrick Hoffmann
They were able to give me a few options on how to repair a leaking cast iron pipe. The beauty of it was they quoted me a price that I found suitable, and even though the job took longer than anticipated, there were no hidden costs. Also, my puppy really liked Jake.
Keri Beetner
Serghei was so professional, kind and detail oriented. He was a pleasure to have in our home. We have 5 young children and Serghei was so kind to them and patient. He explained to us clearly what needed to be done and did a very thorough and quality job. Our water heater went out and Paul Bunyan was able to come assess the situation and install a new water heater in less than 24 hours. We are extremely thankful.
Steven Glaser
Stan was professional and cleand up when he was finished. Very happy and will choose them again.
Keith Lindquist
Gas company found a leak in 60 year old pipe joint. Something I would not even think of or know how to repair myself. They were out within half hour of my call & had old joint cut out & rerouted & everything fixed within about 2 hours. I thought the price was very reasonable. Would use again if needed.
Peter Strohmeier
Sam and Jake did phenomenal work descaling our sewer line. They were attentive to questions, incredibly knowledgeable and proactive in seeing any other issues that may need to be addressed down the line. Sam and Jake are incredibly knowledgeable, skilled and can explain things in an easy manner. I recommend them and Paul Bunyan for your plumbing needs.
We also used Shane for a dripping tub and noise when we turned on the hot water. Shane is incredibly friendly and did fantastic work. He is skilled, incredibly knowledgeable and provided great service.
Matt Klemme
Had multiple issues. Called and got scheduled by next day! They gave multiple times and helped work around some work schedules I had too. Great communication, service, and repair! Yuriy was very knowledgeable and everything is working now.
Erik Wakefield
Chris quickly installed my new shower fixtures and addressed some challenges that came up I’m during the process. He also took the time to educate me on the warranty that came with my fixtures, how/when to use it if needed, and where to find key information in the manual. Chris went above and beyond with that - I really appreciated it!
MJ Ramirez
The service from Chewy was outstanding! He was on time, knowledgeable, and efficient. They were able to clear out the drain and install a new faucet system and stayed late to do so. Thank you Paul Bunyan!
Janet Scovill
Stan replaced hoses from the washing machine to the sink, and installed a new water softener. He had a thorough knowledge of his job, and explained everything thoroughly too. He was polite, kind, patient, and easy to have in our house.
Donovan H
Joe was extremely professional and friendly when he was replacing our water heater. While he was here, he was great about answering any questions we had along with giving us a heads up with what to expect once the unit was installed and water was back on.
Mary Steen
I bought a very high end water heater from Paul Bunyan and in just six months it was not producing hot water. While I was not real happy with that situation, they stood behind their legendary service. It's not just a tagline. The technician replaced the defective part and I was not charged for the part or service call. He identified a water leak problem I thought was coming from the water heater and fixed that too. Stuff happens. What matters in the end is the response. That's what build customer loyalty.
Kurt Ullrich
EXCELLENT, EXCELLENT, EXCELLENT service! Sergio is a top notch guy with this company! Appreciate their quick service and very competitive pricing!!
Mike Annoni
Plumbing inspection of my home, Sergio was very professional and knowledgeable, showed me some tips to maintain my system and important safety issues. Truly carted about the customer. I would definitely recommend Paul Bunyan and Sergio to others.
Richard Sherman
Mike was able to get the City of Edina to come out and replace a meter which was badly rusted and leaking. City wouldn't even talk to me. When they did come, promptly the next day, they did the replacement in five minutes. I give Mike credit for that, and also for being a most courteous worker.
Phyllis Wade-Myers
Excellent in explaining pipes and how they work in my home answered all my questions clearly. A real 💯 gentleman and cleaned up after his job
was done. …
Cat Thomas
Dave and Jim did a wonderful and efficient job of installing my cast iron kitchen sink and garbage disposal unit, which took no small amount of fortitude, as the sink was quite heavy. They were friendly, personable, and professional, offering advice on future potential installations. I'm very satisfied and did engage Paul Bunyan for another necessary plumbing installation.
Patti hayer
We had a new water softener placed and he did a great job informing us what the problems were. Very efficient and knowledgeable.
Great service! Very easy to work with..Thank you!
Artelia Brown
The BEST service I've had in the past few years. Mike Campion just didn't come out to give a quote and collect a service fee, he made sure I understood the problem was and explaine different options to me. REALLY FELT GOOD TO FEEL LIKE SOMEONE REALLY CARED. Thank you so much Mike!!!!
Nathan S McAnally
Dave was the tech that came out. He was very professional and informative. Unfortunately, I was not able to fix the issue today at no fault of the business. He talked me through the way forward, cost expectations, and their subscription plan. Definitely recommend this company.
Christopher Bingman
Discovered a pool of water late Thursday afternoon in the utility room. Threw towels to soak up the water. Contacted Paul Bunyan Plumbing & Blue OX Friday and reported the problem. Requested Blue OX service due to water around the furnace. Service tech came out today, Saturday 4/30/22 to inspect the furnace and found no issues and stated water might be coming from the water heater and contacted dispatch to send out a Paul Bunyan Plumbing service tech. Stan arrived and checked the water heater and stated water was coming from between the inner and outer tanks. The old water heater had been replaced 11 and a half years ago and had a 12 yr warranty. With just 6 months to go on the warranty and after discussing options, Stan proceeded with the process of replacing the water heater. Stan was very professional and up front regarding the warranty on the old tank, looking out on our behalf before proceeding with doing the Job. I've done business with the Paul Bunyan Plumbing and the Blue OX teams for years now and have always been satisfied with their service techs/services every time.
Christopher Bingman
Jamaal Gilbert
Sergio was awesome. He installed our new water heater and also helped out with capping a gas line that was no longer needed. Great guy, great work, will be calling again.
Hector Mendoza
Michael Timoshenko was amazing and professional. Michael was able to quote and replace the piping issue on the same day. That was extremely necessary as our galvanized pipes were creating little to no water pressure at all.
Dan Koch
Great customer service! I called on a Wednesday morning and booked an appointment for Friday. They called back a few hours later with new openings on their schedule that were earlier and asked if I wanted any of them. Jake showed up by 1:30 that same day! He was very professional and took care of the problem right away. I am very happy with the work done, thought it was a fair price and will definitely use Paul Bunyan again when needed!
Karen Kirk
Todd replaces the basket in my kitchen sink that had corroded away. He also directed me to how I could obtain a replacement part through the manufacturer for my faucet. He explained what needed to be done and fixed the problem quickly.
Kathleen Kelm
Exceptional service. Bryan was on time, professional and the service was a good value. He got my pipe unclogged and cleaned out. He let me know how to keep it clean with an enzyme product. Would definitely recommend this company!
Gerald Bronner
Our service was very good. Abe, our plumber, was on time and kept us up to date on the status of our job. The final work was just as we hoped for. Will do business with them again
Philip R
Chris provided excellent service. He diagnosed a tricky problem, showed it to me and did a nice repair. He took time to answer my questions. If I have plumbing problems in the future, I value being able to call someone I can trust.
D F
Alex was awesome!! He first provided an estimate for us 3-4 weeks ago to replace 3 toilets. He returned a second time (1.5 weeks ago) to remove our old toilets prior to us having our flooring replaced. Alex returned today to install our new toilets plus we had him replace the valves to our washing machine as they needed to be replaced.
For every visit here, Alex arrived on time and was very professional. He was super friendly and answered all of our questions. Alex was very accommodating when we had to reschedule our 3rd visit due to a delay in our flooring work being completed.
If/when we have additional work done in the future, we will definitely go back to Paul Bunyan Plumbing and will specifically ask for Alex to do the work. Great job, Alex!!
Nick Paquin
Very helpful, I had an emergency on Sunday at 8am, Nate our technician made it out by 10 o'clock. He fixed my problem and helped replace other hoses for our new faucet! Very professional, good price also for same day weekend service!
Phil de la Vega
David and his colleague did some seasonal maintenance and inspection, including draining and flushing the water heater. They were courteous, very professional, and answered a ton of questions we had regarding our old house. They included a list of several upgrades should we ever decide to change our some of our mechanicals. Would be happy to see him again.
David Bernstein
Great, upfront pricing and customer service. Very prompt -- I called at 8:00, and they were here at 9:15 the same morning. Broken part replaced, problem fixed. Highly recommend.
Tom Hansen
Tony did a great job of explaining the different services Paul Bunyan has for drain cleaning and sump pump options. Very personable and great service for the first-time using Paul Bunyan. I will be using Paul Bunyan for any other issues with plumbing.
Jenny Benson
Sam was great to work with! He was very thorough explaining what was happening along the way. He also gave great tips on how to maintain and prevent future issues. I would definitely have him back out for any other plumbing needs!
Mike Desjardins
Worked with Tony for an estimate on a water heater and boiler. He was great to work with. Not pushy or aggressive. Listened to my questions (quite a few) and answered clearly. We have not decided on who to have do the work. Another company came in little lower but I liked what Paul Bunyan had to offer. I will seriously consider them for the job.
Alethia Scheett
We first used Paul Bunyan Plumbing & Drain a few years ago when our water heater suddenly died. They replaced the water heater for a very reasonable price and also did a full plumbing inspection. As part of their service plan (which is very inexpensive) they come out once a year to do a full inspection and to drain our water heater.
Today they installed a new water softener. They were on-time and courteous (as always). There are no high-pressure sales tactics. They did a thorough job and ran through everything with us afterward. We appreciate having Paul Bunyan Plumbing & Drain watching out for us.
MaryAnn Fellman
Dave is too AMAZING!! He has been so knowledgeable and helpful throughout fixing our home and giving great ideas while always making sure we know costs. He is also so kind and just an amazing person to work with! I would recommend him specifically to anyone looking for work on their home. If he isn't able to do a task he has recommended people who are just as informed and want the best cost and product wise for the client. Dave is amazing and we will also go to him from now on! :)
Vang Swanson Family
Did my yearly check up and the service tech Tswj was awesome. He was professional and friendly.
Lori Carpenter
What a great company!! Great job, with affordable prices!! Even the people who take your calls are polite, respectful and ready to help! We had Nathan from this company to fix multiple issues. He was on time, very professional, polite, respectful and honest with all the issues we were having. He also has a lot of years of experience! Going forward, this company will be the company our family will always use and Nathan is now our household Plummer! Thank you Paul Bunan Plumbing!
Nicole Alta Jung
Chris was professional, quick and walked me through what he did and things to watch for afterwards. He was a pleasure to talk to. I would call him again for sure! Thanks!
Judy Johnson
Alex was amazing! Very professional and very knowledgeable. He answered and addressed all of my plumbing issues. Installing 3 new toilets and faucets….I’m so excited and relieved to have theses problems solved..Thank you so much! 🥰 I will be recommending your company to all my friends and family…
Signed…One Happy Customer! 🌟🌟🌟🌟🌟
LeAnn Larson
Had out to look at water heater to see if it could be repaired or needed to be replaced. Needs replacement (which we figured). Had out today to replace water heater. Was on time, very professional, and did an excellent job. We’ve used Paul Bunyan Plumbing & Drains before and are very satisfied with all service technicians and customer service. Would definitely use again.
3/2/22 - Had out to look at issue with dishwasher and piping under our kitchen sink. Piping not hooked up correctly and rest didn’t meet code. They replaced piping under sink, put in new drains, and by switching all that out unclogged dishwasher hose so dishwasher now drains properly. Very satisfied and will use again.
Megan Huff
Matt was beyond professional and helpful. He came recommended from my dad who came over with him since I am working today. While Matt was here, my dad took him to my basement to see if anything else needed attention. Turns out my water heater had a leak. So Matt tried to repair, but ended up having to replace. So glad he caught it before a lot more damage could happen. Can’t recommend Paul Bunyan enough.
Jean B
Prompt and courteous service, with helpful explanation of products and pricing. Dave was great, and I would definitely use this company again.
Amedeo Minutolo
Another wonderful visit and excellent experience with Nathan Fogarty! He assisted with our annual service/inspection of our tankless water heater and water softener. He also identified two showers in need of maintenance and addressed them. He was on time, worked quickly and, as always, was a pleasure to work with and have over. Thanks for being such a great guy, Nathan! I look forward to seeing you again in the future. Always a pleasure seeing and working with you.
Kimberly Smith
Service by Nathan Fogarty was exceptional! We bought a new dishwasher but needed a new shut off valve under the sink installed before we could install the new dishwasher. We called Paul Bunyan Plumbing and they were able to get out to our home the same day. They were prompt, friendly, and professional!
Larry King
Great Service. Andrew explained everything, fixed our leak and rearranged the pipe for easier access for turning on / off the water to the outside. I would recommend Paul Bunyan Plumbing & Drains.
Gail Lewis-Miller
Installed water softener and drained water heater. Very pleased with installation and cleanup after installation. Very courteous, friendly, and took all precisions for safety with COVID. Mike was very professional with his work and answered my questions in great detail about the system I had installed.
Mark S.
Joe was great, second time using Paul B. Had a kitchen faucet installed that I bought and a shut off valve replaced…a job well done but was over $600, a little too pricey for us.
Steve Erickson
Mike did a great job and went well beyond what I was expecting. We had a small issue with the installation of the shower and wall unit and he came back the next day at 8;00 AM to help me finish the job. Outstanding service and I would highly recommend Mike and Blue Ox plumbing!
Michael Delahunt
Great experience with Paul Bunyan! Sergey did a great job explaining everything he was going to do, including a rundown of the cost. He was professional, efficient, friendly, and went the extra mile in reviewing our drains. I will be going with Paul Bunyan in the future and would recommend both them and Sergey for your plumbing needs.
Tom O'Connor
I was reticent to even get a plumber to come out and look at the issues I was having - I thought it would cost me *quite* a bit more than it did and be a huge hassle on top of that.
Alex, the service tech, was personable, professional and efficient. He was in and out in about 20 minutes and solved all the issues I was having. I was truly blown away at how simple it all was.
Should I have any sort of plumbing issues in the future I'll definitely go back to Paul Bunyan Plumbing and I would highly recommend you do the same.
maureen kist
Bryan was very knowledgeable and professional he helped us with our plumbing issues. I would recommend Paul Bunyan Plumbing & Drains.
Gordy Seppanen
The plumber was fabulous to work with and on-time, efficient, courteous and orderly. Very pleased with his services. He performed a video observation of our sewer prior to selling our home.
JV
Thanks to Seng and Trevor! My kitchen sink was backing up again.. The company called to schedule for an earlier appointment than I had previous scheduled already. (Thank goodness!) The techs were in and out in no time! Problem resolved! Happy wife! Thanks again!
Linda Walen
Having owned my home for nearly two decades, I have had the opportunity to work with a few different plumbing companies. I have never had such great and amazing service as I had from Paul Bunyan Plumbing and Drains. Luke and Jesse were brilliant to work with. They went above and beyond to make sure I had everything I needed. They were available after hours and weekends to deal with all of my concerns. They truly care about their customers.
Mike Nelson
Sergio did a phenomenal job! Very impressed. We had an emergency, and were really in a tight spot. They were able to send him out quickly. He gave us clear, upfront pricing, and did very professional work quickly. We will use Paul Bunyan for any plumbing work we need in the future. 5 stars!
Scott Meester
Great that they could come as soon as they could,but almost 400.oo dollars for ten minute job .could not believe!!(no new parts)
Tom Zawadski
Wonderful service, sharing of information and initial consult on large plumbing project. Called and within 90 minutes I had a quote.
Kaylie VanDerWerf
I’m posting this for my 87yr old grandfather.
Seng came to his house today, at the scheduled time, to fix a clogged drain.
My grandfather said he was super impressed with how knowledgeable he was in assessing the problem, and getting it resolved quickly. He said Seng was very friendly and also checked his main sewer line and performed a complimentary safety check on his other pipes, as part of their Military program (If you are active or retired military, make sure you contact their office to sign up for their lifetime complementary program for military personnel, as they offer amazing benefits)!
Seng provided great service & piece of mind to both my grandfather (and the rest of the extended family that worry about him getting taken advantage of). 100% recommend!
Nate & Angie Wood
Was very informative and walked me through everything he was doing. He also gave me information on maintenance of my water heater. Even took the time to walk me through future projects and gave me an idea of what it would cost. Would definitely recommend and will be using them for all my future plumbing needs.
Kristine Clausen
David Brockway was amazing. He explained everything in detail and was able to answer all our questions and concerns. He did his best to keep our priorities and goals in mind and even went out of his way to reach out and get us quotes and qualified people to come and help us finish the project. His work was fast and well done and I would absolutely recommend requesting David when calling
Nic Pruse
Dishwasher installed quickly, a bit pricey from my view point. That being said, I am very satisfied and now have the option to be lazy with dirty dishes. I had a couple "technical" questions which were answered. Very professional.
Thank you!
Steve Chargo
This was the first time we have used Paul Bunyan Plumbing, but it won't be the last! The scheduling process was very easy and the gentleman who made the appointment was very polite and professional and personally guaranteed that our plumber would arrive as scheduled within the 4 hour window. (I had just had another VERY BAD experience with another national company who didn't show up at all-not mentioning any names, but RR are the initials of that company)
Andrew arrived at the early end of the 4 hour window (actually 1 hour from the earliest part of the schedule window, which is always appreciated!). He was very polite, cleaned up everything well and asked if we had any questions. He even showed my wife how to clean the sprayer screens.
All in all an excellent experience, thank you!
Megan MacDonald
Professional and on-time technician who was clear about what the issues with our water hammer were caused by and provided solutions to repair.
Michael Sahyun
Nathan was fantastic. He explained everything. I never felt upsold and he gave all the options, including things that wouldn't include the company. This is one of those guys where you can just tell the experience is there and solid and genuine because of the way he approaches offering solutions. He even solved a problem I had been misled to believe couldn't be fixed. (A basement floor drain of which I had been told the pipe was filled with sand; Nathan discovered the pipe was fine but located a faulty backflow valve.)
Eric Weiner
Been using Paul Bunyan Plumbing & Drains for almost 1 year now, and their phenomenal. Forrest was incredibly efficient and professional. And it's of course great to have running water again. Definitely sticking with, and recommend them.
Cathy Quarterman
Today was my first time using this companies and it was a very good experience! Stan the tec that came out is so nice and knowledgeable about his job and the company. I would recommend Paul Bunyan Plumbing to all my friends and family to use. I would highly recommend for you to try them as well. Keep up the great work thanks for coming out to my home and doing such good work.
Cathy Q
Joe N.
Mike did a great job and was very professional. He explained everything very well and even arrived over 30 minutes before the 4 hour window time! Fantastic service!
John Boubel
Mike was very thorough and was able to take care of several things in one visit.
Tammy Trout McIntyre
Our service technician, Alex, was awesome! He arrived promptly and was super professional. He answered all of our questions and was not pushy with our decision regarding installation of a gas line for a dryer. We also asked a couple questions about our Reverse Osmosis water machine in our new home and he happily answered them. We are very pleased with the service we received from Paul Bunyan Plumbing! We will continue service with them for sure!
Brian Paulsen
Chris did an excellent job on our repair. The office kept us informed of his arrival time and he showed up as scheduled. He was courteous and explained all the options well. His work was clean and I was able to stay away from the area while he was working and he wore a mask, booties and gloves. The price was half of the other quote I got and I honestly felt he did a better job. He offered me the sewer service contract which saved me money on this job and will pay for itself the first time I use it. I can’t say enough about Chris and the great job he did. I’ll be calling Paul Bunyan next time I need plumbing services.
Dan B
Mike C with Paul Bunyan plumbing and drains was awesome. Very knowledgeable and presented all options from repairing my sump pump to replacing the whole system with a neutral perspective. Decided to replace my old system with a new primary and battery backup. Price was reasonable for the upgraded system and installation was handled expertly. Highly recommend.
Rita Jesse
Alex was an absolute pleasure to work with. He was knowledgeable, professional, personable, & very responsive! Not only did he take care of a couple small plumbing repairs but helped us find the easiest & most economical solution to our 2 major projects. Alex is my new plumber!!!
Dustin Harris
Andrew came out to help me out with my furnace that died. Would absolutely recommend him to anyone!!!!
Christi Anderson
Excellent service! Forrest was prompt and courteous. The 2 jobs were done beautifully. Always been very happy with Paul Bunyan. Will definitely use again. Thank you Forrest!
Rachel Stork Poeppelman
Jim came quickly and fixed the leaking pipe quickly. He explained everything he did so I could understand and overall was very professional. Highly recommend.
Scott Yeomans
Mike was great and professional, would not hesitate for a second to use him again. Outstanding!!
Meg Chris
Chris W and Paul Bunyan Plumbing were great. Would 100% recommend for any job. Chris was extremely responsive to my many questions and is clearly professional end skilled.
Also Jake provided drain cleaning service and was prompt, courteous, answered all my questions and gave great advice, too! Very friendly
Brianne Rasmussen
Michael was fantastic! On time, very professional and excellent communication throughout the service. Will definitely be using Paul Bunyan again for any future plumbing needs!
Aimee Nelsen
I called Paul Bunyan Plumbing late this morning to see if they could come out to look at some problems we have with our sink and some obnoxious noises with our dishwasher. They were able to come out early this afternoon, provide friendly and efficient service, and fix the problem in less than an hour. Andrew ran through a few options for me so that I could choose the solution that best fit my budget. The real person taking my initial call combined with the same-day service was so appreciated. Would recommend this company to anyone!
Leander Lacy
Worked with Charlie. Absolutely the best plumber I’ve ever worked with. He was knowledgeable and took care of all my needs. I will only request him to work in my house now.
Lisa Nawrocki
Sergio was awesome when helping us figure out the best water heater for our home. Alex did a great job installing the water heater. And Matt was a life saver when the toilet decided to stop working after hours. Thanks to all of you for making our experiences wonderful!
Anthony Ressie
Nate was amazing. Showed up on time to replace our main water shutoff valve. Worked was outstanding. He cleaned up afterwards and left no sign he had been there. We had a separate issue in our bathroom that we had not originally scheduled him for. He took the time to address that issue as well. I would highly recommend Paul Bunyan Plumbing, and Nate, to anyone and everyone. They will be our first call for any other plumbing needs.
Kendra Nguyen
Alan did an awesome job! He was very professional and the tidiest man I have ever seen. Wish it wasn’t an emergency so I would have had a chance to clean my sinks before he did! All in all very impressed and able to answer any questions that I had. We appreciate you Alan!
Ge Xiong
Price is normal, but what matter the most is respectful of my house by wearing shoes cover.
Explain of the work, what possibly could be the root casue, friendly by answering questions we may have during the service.
Another plus is cleaning up after the work is done.
Dianna Page
Sam was excellent! He arrived on time and was professional. We didn’t know what to expect for a repair and he made the process and experience positive!
Marion Kahn
Chris fixed a leaky shower faucet for us. He came a couple of weeks prior and informed me that we could get the part for free from the manufacturer, as it was still under guarantee, and save some money. He came back when we got the part. Installed quickly. He is friendly, professional and knowledgeable. He explained what he did and answered any questions. Asked his advice on a new water heater and he was happy to answer questions. He will be installing that for us next week.
Kathryn Campbell
Alan is a courteous plumber who instilled confidence from the moment he arrived. I appreciate that he respected my time but also took time to fully understand the narrative around the repair before beginning work. Quoted price was final price.
Excellent service from a pro.
David Peters
Serghei and Dimitri arrived on time, detected our faucet problem, offered alternatives for a fix, and performed our desired faucet replacement professionally. I would add that they were also very pleasant and helpful, a real plus.
Pat Wright
Alan was very professional and friendly. Upfront with cost of what it could and might cost. Upon doing the repair and installation he came in way below estimate. Very satisfied. We are in need of another repair soon and will be calling on him to do the job.
5 stars
Tim Krueger
Tony was great. Explained what he thoughts the issues was, and 3 options for fixing.
allen sanders
Both times I used them they showed up on time and were very respectful. The first time they cleared out my main sewer pipe line and then they re-sleeved it because the pipe was broken in the main line to the sewer, now again my second property they used water jets and cleaned out the main sewer line and it’s draining good now. Also both times they showed me on camera what was going on inside the main lines.
Mai Vang
They were responsive to my request online. They were quick to get someone out to look at my leak. The techinician was friendly and knowledgeable and came with a smile. A smile comes a long way.
Pam Webber
Dave was very polite and efficient. Explained what was wrong and how he was going to fix it.
Robyn Dencklau
This company knows its stuff!!!! Alex explained how everything works...I even learned something😊 also came earlier than expected 😊 very efficient and very professional at the work they perform. Don't waist your time or money with anyone else!!! This company is outstanding!!!! Highly recommend!!!! Thank you!!!!! …
Karl Maanum
Shane Kaufman was efficient and did a wonderful job. Explained everything in great detail and price was fair. After testing everything, there was a small leak and he redid that valve to my approval. Would highly recommend Shane and Paul Bunyan.
Craig Cantom
Abe provided good service and quality work. Responsive same day service to install a sink and faucet in our just finished basement. Not an emergency but they came same day which was nice. We belong to their Legends/Honors membership program. The opening was already cut in the countertop for the new sink and faucet that we provided. Total cost seemed VERY high for 3 hours of work, and we were given membership discounts. Good customer service when I called for the appointment.
Joe Kaspszak
We're new home owners, who had barely moved in, when we discovered a leaky valve. Mike was able to quickly identify what all needed repairs, and replaced not only the valve, but the pipes that went to it.
The repairs took about an hour, but saved us a major headache later on. We're happy with the service provided.
Lori Martinson
Excellent communication and service! Nate did an excellent job installing our new toilet. Highly recommend.
Eric Welin
Matt showed up early for our appointment, which was greatly appreciated. He was exceptionally knowledgeable with all the questions we had and installed a new water heater and softener the same day! Very personable and cannot thank enough.
Brian
We ended up needing to do a sewer line replacement. We received a fair quote and the job was completed in one day once it got scheduled. They answered all questions promptly and took care of permits/inspections
Candace Bielke
I've used Paul Bunyan twice now and both technicians I've talked to have been stellar (sales guy not as much). Most recently need pipes repaired/replaced and a new hose spigot outside. Mike from Paul Bunyan was on time, very friendly, explained everything he was doing, answered questions, and was great to work with. All of the issues were resolved pretty quickly and I was very happy with the work that was done. Based on my experience with him I would happily recommend Paul Bunyan!
Mel Livi
This was a visit to evaluate my plumbing needs and to evaluate the cleaning of my main drain and give me options. Jake was professional curious and caring while discussing options costs and possibilities. He made me feel secure in my decisions and answered my questions completely. I felt very safe and secured in deciding to schedule the main drain cleaning and also received estimates and evaluation for the other work I'll need in the future. The next day Seng and Serjey came and did the hydro pressure clean of my main drain and boy is it amazingly flushed out of all roots and clear flow and they were just amazing professional Curtious and yes again caring. I will only call Paul Bunyan for my plumbing needs. You can't go wrong . At the end of it all they were able to even work out affordable costs for me . I was so relieved and very happy when they left and I will have them return and collected their cards to refer them to my family and friends ❤ and then I had them install my water heaters! Spendy well it costs money to get it done right the first time . And all the benefits of becoming a Paul Bunyan member .. no visiting fee ! Tell them to send you Tony! And if you call and get Eddie on the phone trust me ita going to be a good day ! Eddie is totally legendary ! He'll fix what every issue fell thru the cracks! Asap !
Kathleen Oliver
We've had Andrew O do several jobs for us including repairs and installations. He always does an awesome job: on time, efficient, clean.
Veronica Frosch
Punctual, great customer service and pricing, super pleasant and helpful employees. Paul Bunyan has earned a new customer for life! Highly recommend! Editing to add that a year later, for some reason, the liner we had installed failed and our pipe collapsed. They held true to their guarantee and did the major repair, including having to tear up the street. Kudos to a well run company, we really appreciate you guys and how you handled this!
Mark Kossoris
Mike was really clear in his explanation of the issue and laid out the options for me. His work was clean, efficient and with minimal interruption. Highly recommend!
baumannmp
Joe was professional, offered what we needed and gave us the best water we ever had
Celeste Levie (CL)
Light used to examine the sewer pipe from the house to the main line. Problem identified. Solution provided. Final solution tomorrow. Pricing fair, coupons honored! Workable and economical solutions suggested for other unrelated issues. He even took the time to help me socialize my puppy. Aces Plus
Jill K
Sergei came out promptly even on New Years Eve as our main drain had backed up. He inspected it and gave us advice, everything was back to working properly. Great service, thank you!
Buffy Larson
I woke January 1st to find my water heater not working. I called many plumbing services that had either no answer or an answering machine. Paul Bunyan had a real person answer the phone and cheerfully and quickly helped me to get someone to come to look at the water heater. The plumber was professional, friendly, quick, knowledgeable, positive, and put in a new water heater on a cold day that just happened to be a big holiday. I will use this service from now on. Thank you!
Lori Sartori
Alan was prompt, courteous, and bonus - was able to un-jam the disposal so removal of the unit wasn’t necessary. And - he resolved the loose dishwasher hose that needed to be clamped up. My tenants were quite happy too!! Now if they could just stop putting glass and screws down the disposal…..
Loretta Smith
Matt Cernoch was very pleasant and professional. He asked questions to locate the problem. He showed me the issue and went to work. He explained how to take care of the drain(No Draino) and other preventive measures.
He visually showed me how to use the new drain and remove hair. All my questions were answered.
Matt is a great salesman without being pushy.
I highly recommend Paul Bunyan Plumbing. Hope your lucky enough to get Matt Cernoch.
Trail Grace
I don’t always get incredible business owner like this. Joe was considering and very professional. Her did an amazing job and clean after his work. Joe is Amazing I really recommend Him. Thank you Joe😊 …
Richard Wall
Did a great job. Cleaned up very nice. Would definitely use them again.
Ronald Quintero
Nathan was great, he showed us the issue and gave us various options. Once the part came in, he came back to install it. Highly recommend them for plumbing services.
Linda Raines
We needed a shower head installed, and Joe C. was right on time. He was friendly, personable, absolutely professional, and told me of every fee before starting the job. He finished the installation quickly, and I couldn’t be more pleased with how neat and tidy he left our shower stall. Joe is an awesome guy, and a great employee; I hope that Paul Bunyan Plumbing knows what an asset he is to their company.
Kirk
Nate called ahead of time to let me know he was on his way. He was on time, super friendly and professional, and took care of the job quickly. Perfect experience. Thanks!
Bryce C
They performed a repair of a broken pipe on short notice - on a Saturday - and saved the day. Todd was courteous and very professional, and even took some extra time to answer some of my unrelated questions about my home’s plumbing systems. Thank you, I really appreciate your help!
Vasiliy Shvets
Service is great, we really do appreciate gteat communicating.
Technician Michael Timashenko did absolutely thorough job on multiple properties. Very knowledgeable and professional, always on time. Highly recommend.
Drew Ashley-Grochowski
I called in the morning and our technician showed up quickly and explained everything he was going to do in a clear and concise manner. He diagnosed the problem and laid out all the options for us and made sure we got on the schedule as soon as possible. Very happy with the service.
Lorie Paulson
Mike installed three new faucets in one of our church restrooms and installed a new flushometer on one toilet. Everything works perfectly. Mike was also very friendly and professional. We use Paul Bunyan for all of our plumbing needs now.
Kao Vang
Had to come over twice to fix what need to be fixed. Did a fine job, but I was broke during that time so couldn't resolve the situation in regards to having no heat in the house. Glad it's partially fixed. Will be calling him back again to fix and reassure what needs to be done thanks Andrew. Living warm with the animals.
Karen A. Gerdes
Seng and Jacob did an excellent job of explaining the drain problem. They
cleaned out the sewer line and checked out the draining performance to my satisfaction. When they were finished they cleaned up the area and explained to me what they had done. I will be calling BP plumbing again when plumbing problems occur.
Blair Landon
Shane was fantastic. You can tell he really cares and appreciates what his clients are going through. Well spoken, and just a really good representative of PB Plumbing and Drains.
Consider this a 10 star review