Reviews of Mr. Rooter Plumbing of The Twin Cities. (Plumber) in Minneapolis (Minnesota).

Mr. Rooter Plumbing of The Twin Cities

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5155 E River Rd Ste 418, Fridley, MN 55421, United States

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Information of Mr. Rooter Plumbing of The Twin Cities, Plumber in Minneapolis (Minnesota)

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Reviews of Mr. Rooter Plumbing of The Twin Cities

Cary Percy

I actually called Mr. Rooter for a gas line hookup for my new dryer, after Home Depot delivered the dryer on Monday but their install crew was not available for a week. Instead, Mr. Rooter sent Derek over at 8 am the next morning, and within 20 minutes we had a bid to install our dryer and bring the gas line and vent up to code. He also inspected the rest of our plumbing and was surprised our water heater was >20 years old- gave us a very competitive bid for a larger, newer water heater. Derek was very knowledgeable and professional and even took the time to walk me through the pros and cons of a tank vs. tankless water heater. We agreed to the bid and they fit in all the work today! I could hardly tell Derek was here working, he was quiet and cleaned the whole area when complete. I will definitely be calling Mr. Rooter for my next plumbing jobs- I have some small jobs I’ve been putting off but feel comfortable getting bids for these now!

Carrie

We had both of our toilets plug up on a Saturday (of course). I called Mr Rooter and they sent a guy out that afternoon. They were very professional and informative about our options. We went the least expensive route and the next day our toilets were moving slow again. I called them back and they were able to send us another technician the next day. Again, this technician took the time to go over all of our options and again we choose the least expensive option. Lucky for us, this time it was successful and our toilets are still flowing freely. I was very impressed with how quickly they were able to send help and both guys were friendly, polite, informative and non-judgmental. I never felt pressed to spend more money. I don't have anything negative to review for Mr Rooter!

Lori Wong

We worked with Derek and Craig and they were fantastic! We had Mr Rooter disconnect our old sink and reconnect to the new sink to the drain and garbage disposal. They are really friendly and very professional. Definite recommendation to those looking for plumbing services.

Laura Holmberg

We'd been having a few issues with our toilet over the last few months. Called up Mr. Rooter and the were able to send out Service Professional Patrick W. same day! It was a wonderful surprise to have the turn around be so quick. Patrick was able to determine the cause of our issues, went over our options AND get the full replacement done in one day! Patrick was very professional, and kind. He also answered all my questions and helped me understand in my 'non plumber' mind. :) Mr. Rooter/Patrick - you have a life long customer at our household. Thanks again for being so great! We'll be sure to tell all of our friends and family to give you a call!

CAROL Marcio

Jeff and Steve came to my home to repair the outside faucet. They were super friendly and professional. They did a wonderful job and asked if there was anything else I needed help with. I had a leaky valve by the toilet so I showed them and asked if they could repair that. They fixed it up beautifully! They kept their work area clean, and were wonderful to work with! I would recommend then to anyone🙂.

Jennifer Johnson

We contacted Mr Rooter to help us replace our galvanized plumbing in our older home, replace our old bathtub, install a new kitchen sink and faucet, a new utility sink and new shower fixtures. They were responsive and always followed up on any / all questions we had. We initially contacted several plumbers for this larger project and they were the most reasonably priced and responsive. The entire team was really pleasant to work with and communicated effectively with us regarding any questions or concerns. Highly recommend this team for any plumbing projects - quick turnaround time for estimates and service and their whole team really knows their stuff! Thanks to Jeff, Josiah, Patrick, Ethan and Tyler for all your work. New shower with fixtures installed any provided by Mr Rooter pictured below!

Nichole

From scheduling the initial appointment to service completion, Mr. Rooter Plumbing was prompt, courteous and professional. The turnaround time for an appointment was within 48 hours. The tech who arrived (Derek) was knowledgeable, he went above and beyond in helping install my new dishwasher and install the water lines for my new refrigerator. Derek explained everything to me about my new appliances and how to prep them with the first use. He was professional throughout the appointment and had everything he needed to complete the job same day as providing the estimate. He was fair in pricing and showed me all the options available to me based on the work I wanted done.

Kimber Luedtke

I am removing a gas dryer and replacing it with an electric one. I wanted to hire a professional team to cap off the gas line for peace of mind. Kris and his partner came out the same day with no extra fee for that. They were very friendly, on time and gave me options. They showed me pictures and videos of what they had done when they were finished. I would recommend and hire them again. I will also check out some of the other "neighborly" service providers if I'm ever in need. I'm fully satisfied with the professionalism that they provided. Thanks guys.

Lou Thao

Aaron was my service professional. My sink was clogged and no longer draining. He came on time and was able to thoroughly explain everything to me and walked through the process. Even after he was done with the service, he helped show me where my water shut off was and helped explained how to use it if I ever need to. He even let me know how old my water heater was! He went above & beyond my expectations and am very happy with his help. 1000% would recommend for anyone to use Mr.Rooter.

Laurie N

My water heater broke down and thankfully for me I called Mr. Rooter Plumbing. Jon W was the technician that arrived that day. He was polite, professional, and thorough in explaining everything he found. He was upfront with options and pricing. I decided replacement was the best option, and Jon came back the next day to install the new water heater. When he was done, he showed me the heater and instructions for troubleshooting. This was not the best thing to happen so close to the holidays, but I couldn't have asked for better service. Jon was truly stellar, as was the intern that came with him. Thank you.

Margo Driscoll

Mr Perez showed up around 4:00 and was very professional and polite. He stayed until midnight and was back by 7:00AM and still very polite. They got the water back on that night and is important because it's rental property. He made a situation that was not pleasant much easier to deal with..honestly I wish I had his energy:). I highly recommend them and they were basically the same price as the competition, but a much better experience. Thank-you!

Amy

Such a great team of professionals! We have a remodel project in our basement and they found ways to make everything we wanted happen. The experience shows on this crew. They knew exactly what to do whenever an issue popped up. Jeff, Jordan, Josh, Josiah, Jaeshawn, Martin and a few others who stayed late to get the job done. They were all outstanding! They explained every step in a clear manner and completed every task to 100% satisfaction. We joined the 5-year Advantage Plan because we will not be calling any other plumber in the future. Affordability is key with any big project and we are very happy!

Sage Kermes

I got a referral from my house manager to use Mr Rooter. And to ask for Jon W. Setting up an appointment was easy & they we’re punctual calling before sending him out. He was on time. He explained all the options I had from repairing the toilet to installing a new one. I went with an installation because their pricing is realistic and the product is worth the money. Thank you Jon W.!

Advantage Electric

Ran into an issue on a job. Not only was Mr. Rooter able to come out same day but they also helped us get our customer situated and solved the issue that night. We really appreciate a company that can be so prompt. With all other plumbing crews booked out we would gladly recommend Mr. Rooter for your emergency plumbing needs.

Vicki Mitchell

Not only did we have a valve leak, we had poorly designed plumbing making the repair a big job if done correctly. Mr. Rooter quite literally helped us out of a real pickle. They were timely, professional and truly genuine. I was in a panic, scrambling to find a plumber, any plumber that crazy day. Rob arrived about an hour later. Even that was amazing these days! I am grateful to know Mr. Rooter is out there should we ever have another crisis. Vicki M

BeBe Phrasathane

Josiah was WONDERFUL!!! couldn’t of ask for a better person to service our business. He was very patient and made sure everything was properly solved and provided much knowledge of what he was doing. Josiah made sure he found the problem throughly before letting us know what the problem was. He also took his time to help make sure the gas was serviced correctly! Thank you so much. You have a MARVELOUS person working for the company! With this service I would definitely recommend to everyone.

Mike Kinney

Having a leaky pipe in your ceiling can be a stressful situation, especially when cutting into it is involved, but Mr. Rooter was there to assist with ease. Their professionalism was top notch and I cannot recommend them enough. Rob was my repair technician. He was thorough, kind, and did exceptional work. Fantastic job!

Shannon Hansen

Landon came to my condo yesterday, was on time, friendly and courteous! Very professional and you could tell wanted to help in anyway he could to fix my shower issues. I had another company in prior to fix my toilet and sink and they were supposed to fix my shower as well but he said he would have to pull the old claw foot tub out from the wall and out of the bathroom and dig into the wall to repair the issue and it would cost me thousands. So this is why I had Landon come in to get a second opinion and estimate. Thank goodness I did!! It took just a couple of try's and he found that the lines were plugged and asked if I wanted him to replace them on the spot and I said for sure. I cost me a couple hundred vs. the other guys few thousands!! I am so grateful to Landon and Mr. Rooter. Landon was the best and so kind, helpful and went out of his way to even adjust my sink drain plug for me. I would recommend Landon! He is quick, friendly and goes out of his way to find the problem and get the job done! He does not give up like the other plumber did! 10 stars Landon!!

James Hill

Just had John and Stephen at my residence to replace my water heater. It was late in the day and I have never had such incredible service. The job itself was completed very efficiently and it looks fantastic. For those of you in need of any plumbing service, I highly recommend Mr Rooter. James and Jolene.

Angela Trang

I called Mr. Rooter to unclog my kitchen sink. They came out same day and sooner than expected! Very professional. Patrick was great and so knowledgable. He answered questions and gave me realistic expectations and explained everything he was doing and gave me several options! I will definitely hire Mr. Rooter again if ever needed. Thank you!!

Trisha Steffey

I manage a multi family property, the toilet in one of my units broke, literally. Mr. Rooter was able to come out same day. Technician was on time, was patient and informative and even waited while I ran to purchase a new toilet. He installed it in no time and was on his way!! Great service. I will definitely continue to use their service!!!

Dan Kibbe

Technician Aaron arrived on time and presented me with three repair estimates and he explained each. I picked one and he completed the repairs exactly as I had wanted and did it quickly and professionally. I am pleased with his service and will not hesitate to recommend this company in the future.

Nancy Gibson

Aaron was wonderful. Patient and very knowledgeable. I'm very glad he came to my house. He sure knows his stuff. I didn't talk to Tyler or Jon R. much but they came in and helped Aaron. They were all very professional. They got everything done and we're very polite.

Makhi Barnett

We have worked w/ Josiah @ Mr Rooter several times on different projects. He is the best plumber we have ever worked with! Josiah is skilled, knowledgable, and eager to share what he knows. His energy & passion for his work is a breath of fresh air in times where the trades are lacking talented young people. Highly recommended!

Charles Varney

Landon was great. Explained thoroughly the repair options and did the job in an expedite manner. He even fielded questions that weren’t part of the work order. Plan to ask for him when he get to the next item on our expansive plumbing repair list.

Zach Young

Patrick Walfoort came to our house last night to clean out our main drain. Not only was he extremely polite and knowledgeable, he made me feel comfortable about what was happening and what my various options were. Our dog Sam even loved him! I also didn't realize Mr. Rooter doesn't change their prices based on when the service happens! That's incredible, honestly. Your plumbing doesn't have issues M-F 9-5, and I appreciate that I pay the same price at 8pm on a Thursday night :)

Christian Nemes

We originally used Mr. Rooter a couple of years ago to unclog our kitchen sink, which Aaron completed flawlessly. Fast forward to a couple of weeks ago when it was clogged/slow draining again. I called a larger local company (BF’s-Northfield) and they were able to get a tech out a few days later, but were unable to unclog the pipes…and further “recommended” pipe replacement from the kitchen sink to the main drain stack. Called Mr. Rooter of the TC and was able to set up an appointment for the very next day. Was awesome to see Aaron make a return and he brought out the big guns (jet pressure) to remove literal buckets of grease/sludge from our piping. Very thorough technician, polite, & informative. It was my mistake for calling anyone OTHER than Mr. Rooter when we had another issue with plumbing. We won’t make the same mistake. 5 stars!

Aaron Carlson

Derek Osterud did an amazing job with my plumbing! After my dishwasher water line burst and flooded my kitchen, Derek was able to get out the same day and replace the busted pipe, as well as fixing up my leaky water main and a few other issues! He was incredibly efficient and got the job done much earlier than even he expected. Absolute 5-star service, I'd recommend him and Mr. Rooter to anyone!

Whitney Joondeph

The Spouse is doing some landscaping. He set up our outdoor garden hose on a timer and a splitter to water the garden and backyard. He noticed that the faucet was leaking—not where the hose was attached, but above that. Plumber’s tape around the area did not solve the problem, and further diagnosis was impossible because he could not get to the pipe that led to that faucet. It was time to call a professional. We were transferred to Mr. Rooter by a local plumbing referral service. Jordan showed up ten to fifteen minutes early. I explained the problem and showed him where everything was located, and he got to work right away. It did not take him long to figure out what was wrong. He offered three repair options: 1) the cheapest that would probably fix the problem but had its downside, 2) the best, longest-lasting, and most expensive, and 3) the mid-cost and adequate. He explained what each option was, and why they cost what they did. We chose option #2. During the entire process, Jordan kept me apprised of what he was doing, e.g., going out to buy parts. At the same time, he didn’t disturb me much; I was able to work while he was working. I was especially happy that he installed a shutoff valve for the outside that was easy to spot and could be reached with a step ladder. He gave us good advice, recommending that we keep that faucet shut off during the winter. We hadn’t thought to do that; I’m retrospect, it is an obviously good idea. I would recommend this company for sure.

Tracia Sedivy

Aaron got here right on time. He was thorough and made us feel at ease. He took a good look and diagnosed the problem correctly. He was able to complete the work professionally and we learned a lot about our drains. We feel very comfortable knowing we can count on Mr Rooter!

Alexander Hofer

Our plumber Rob was very nice and arrived right on time. We had a bit of a time crunch because a tenant was coming in later that day and out shower was constantly leaking. He came in and had the whole assembly replaced within a few hours and I was able to leave right as the tenant was going to arrive which was perfect!

Taressa M

Aaron & Martin were very good. It was a complicated job but everything was explained in depth to me, answering all my questions, very transparent, they cleaned up everything nicely after they were done and they got me the best price they could for the job while still fixing it the right way. They also were wonderful for the initial estimate and gave me a lot of options after figuring out the problem. 100% recommend. They work hard and have a great attitude doing it.

Josh Smith

Landon was very prompt, courteous, and explained everything in a way I could understand. He diagnosed the issue with our bathroom drain, and gave me three estimates regarding possible ways to fix it. Landon completed the job within 3 hours and now our tub drains like new!

Pete Salas

Aaron and Tyler were great. Awesome rates. Had Mr Rooter come out as a second quote. Deans was the 1st. Overall Mr Rooter has knowledgeable staff and A+ service. Save yourself time/money and make this your 1st call!!

Stephen Johnson

Josiah and Ruslan were very courteous and helpful. They were efficient and did a great job with our project. They were also very knowledgeable and answered all our questions about the plumbing in our house, and gave us helpful and practical tips and tricks for maintaining.

Patty Swan

Jon Wilke was very informative, professional and friendly. After he completed the drain cleaning and had left my house. I ran the dishwasher and had water coming out onto the floor, he immediately came out. He looked at the dishwasher and determined that the issue wasn't related to the drain clearing he had done. But he made sure the problem didn't reoccur again! So greatly appreciated him for taking the extra time and effort!!

Lydia Olsen

Stephen was great- he arrived on time, helped us find a solution we could afford and did the job well. He was also kind and understanding of our dog. He also provided us general plumbing advice

ryan lee

Excellent service! They diagnosed the problem and fixed it the same day which was a complicated job that took 3.5 hours and was an emergency. Very friendly and explained everything to me. I worked with Kris and Patrick along with a nice apprentice. I will use this company for every job going forward.

Mary Gerrelts

The estimator, Sam was very kind and answered my many questions each time I called. The job lead, Rob, went above and beyond to do the job the best way but certainly not the easiest way. The work crew was on time and left the job site neat. All of this gave us less stress. Thank you Mr. Rooter!

Zack Davenport

Mr Rooter got someone out to our house same day that we called. Patrick was very professional and helpful, he fixed the problem and provided us with a lot of information about our plumbing system. Will definitely use them again!

Sekena Britt-Nelson

Crew was professional, fast, and easy to work with. A very can do attitude with a communicative leader. I love my new bathroom(s) installation. Great company great people!

Jeffrey Wills

Aaron and Ethan were extremely knowledgeable and explained everything clearly and succinctly. They explained every detail of my main drain. I was very impressed by Aaron’s expertise and his professionalism and courtesy. Excellent job. Thank you!

Frank adams

Mr. Landon Burhop is one of the honest people l have ever met. Very professional, his work very decent. Certainly not one of those doing a bandage job for the money. He is one of a kind. Please keep up the good work. Thank you.

Peter Olejniczak

I had a wonderful experience working with Sam and the team at Mr. Rooter. We had a unique situation in our basement and sewer line, and Sam was very accommodating and thoughtful in explaining the process. His thoroughness was the reason we chose Mr Rooter

Victoria Wagner

Would definitely recommend this company! Called for same day service for a clogged kitchen sink, and Stephen came out. Cleared the kitchen sink and was super friendly, kind, and efficient. Very happy with our service! Thank you Stephen!

Trisha Quezada

Had a great experience with Mr Rooter. They were quick and responsive when our sewage pump was malfunctioning. They resolved it quickly and were professional, friendly, and super clean. Would definitely recommend them.

Charles Simmons

Service tech was articulate, knowledgeable and thorough. He shared his experiences. how to avoid issues and how to set a vacation setting to save money. The heater has been installed for a week w no issues so far.

Reilly Mccadam

I had a different company (who I normally work with) come out and tell me I have 2 gas leaks. I called mr. Rooter for a second opinion and quote. The technician found that there was actually only one leak and fixed the single leak same day for 1/4 less of the price of the other place. Overall really good experience and has me considering changing my plumbing provider. Thank you!

Micah Norman-Pace

Derek did a solid job getting our plumbing under the sink into code and working better for our needs. They responded quickly to the job and seemed to be a good price.

Steve Pflipsen

Kris C and Josh braved the weather to help us out. We live out in the country. They did a great job and we will call for them again. Great Job Guys!

audrey reynosa

They did a fantastic job! I was having a hard time finding a plumber that works on mobile homes and I would definitely recommend them to anyone! The employees were very knowledgeable and kind especially Derek, josh and Craig! Thank you guys soo much for all your hardwork!

Joe Nyquist

Kris C and Josh were exceptional and saved our Christmas with a last minute oven installation.

nina cooper

Had to get hooked up to city water. A difficult job due to multiple boulders that got in the way and took longer than expected. At every step I was kept informed of the situation. They even reached out to other companies for advice as needed. All the guys were great in making sure they kept mess to a minimum by covering rugs and floors, and then did a great job cleaning up afterwards. Highly recommend them

Tim Olson

Stephen showed up on time and took care of our plumbing issue right away. He filled us in with all details before continuing to fix the issue and made sure we knew how to go about any future needs. He was professional and curtious. We will use Mr. Rooter again thanks to Stephen!

Aviva Masler

Landon was amazing!! We had an unknown leak in our basement and he came in and spotted the problem right away. He then proceeded to offer me different options to fix the broken hose, one of which being with hose he had in his truck. He fixed our leak right on the spot and was incredibly kind and professional the entire time! Thank you Landon and Mr. Rooter!!

Lindsay Bruce

Plumber was nice and professional. I couldn't get another service to answer the phone, but Mr. Rooter showed up in 30 minutes. I was on a deadline and they were fast and thorough.

Ray Heselton

Landon was there within an hour of my call. He repaired a gas line leak and relit all of my fireplaces and water heaters. Excellent service on short notice. I highly recommend them!

Kyle Peck

Aaron and Tyler were absolutely amazing today! They came in and did an extremely thorough and professional job. I would 100% ask them to come back if I ever had future issues.

Mike Johnston

Very quick and efficient service! Rob was great! And explained everything very thoroughly. We will definitely use Mr. Rooter again for our plumbing needs.

Kalley Yanta

Landon did a FANTASTIC job and was super professional, easy to work with and a pleasure to have around. Our backup was BAD and happened on the Thanksgiving holiday weekend, so getting prompt, excellent service that didn't break the bank was truly a gift. Thanks!!!

GooglePipes

Replaced a stuck main house water valve. Derek arrived shortly after my initial call to Mr. Rooter and quickly, professionally replaced the valve. Personable, professional, competent, and calmly, efficient.

Jordan Elenz

Received prompt assessment when called about a sewer line backing up. Presented multiple options and prices associated with them. Workers were polite and courteous when entering my home. Would recommend this company.

Rock Winston

Aaron did a great job unclogging our kitchen sink today! He worked with my partner Pamela and we would highly recommend both Aaron and the company.

Risa Stanbary

I wanted to replace the shower fixtures, lavatory and kitchen faucets due to negative corrosive effects of very hard water. Mr Rooter did a very good job and came up with a couple ways to save me a little money.

Georgia M

I am very impressed with Mr.Rooter Plumbing and will definitely use their services again in the future! They installed a sink for my ceramic studio and were able to integrate the plaster trap that I had with the sink perfectly. I have been using the sink for about a week and have had no issues with the trap system! The sink only took them one day to install which I really appreciate! Thanks!

Stephanie Jenkins

Technician was thorough, polite and knowledgeable, he explained the process to tackle the issue, provided upfront pricing and the work guarantee. I would recommend their services.

Bex Ode

Eric is so sweet! Very professional, respectful and knowledgeable! He has been working in my house twice now and has been doing a wonderful job!

Bibi Hanif

Jon W. and Aaron V. were so AMAZING!!! Incredible service and truly good people!!! Mr. Rooter in Fridley is now my go to for life! Thanks Jon and Aaron - you two are AMAZING!

Tim Danielson

I couldn't be happier with the professionalism and personable, every thing was very well explained, the job was big and everything was kept clean and organized, I couldn't ask for a better team to do the work that they did, I shout out to Josiah and Martin thank you both so much for the excellent job 👍 I'd also like to add that they went above and beyond the duties of what they came here for, like making sure my water heater was safe and and the leads for my furnace were updated.

Danielle Broxey

Josiah and Ruslan both arrived and completed service right on time, had excellent communication skills, provided wonderful service and were able to provide me with multiple options to fit my needs both financially and practically. Thank you!

Andrew Kent

Stephen and Sam were quick and efficient; and thoroughly explained the issue and any options I had available to me. I didn't feel pressured to add any additional services, but was made aware of their recommendations.

Shannon Kerr

Alex and Royce installed a liner in our main line and were very professional. They showed up on time and finished quickly (and cleaned up!)

Karen Cheung

I had Landon come out to fix our faucet and he did an excellent job. It was great working with him!!

Bern Moorehead

Row was very fast, solved the problem, took the time to explain details to us about how our plumbing system is set up, what can change over time. Very much appreciate his thorough work.

Paul Eastwold

They were easy to work with and carefully made sure everything was working and leak-free before they left. They did an excellent job!

Haripriya Naidu

Had a great experience with Mr. Rooter. Patrick did a great job at explaining all the details and giving suggestions on preventative maintenance.

Brian Mei

Neal and Tyler had done a great job in fixing my outdoor plumbing and indoor plumbing. They are professional and friendly. I especially appreciate their attitude of focusing on details and honor customers' reasonable request. I recommend people to work with Neal and Tyler in their plumbing project/needs.

Sarah K

Alex and Rob did an amazing job! Bad plumbing issue at my house. Mr. Rooter answered at 6 a.m. and had the equipment when 3 other plumbers did not. Natasha was great getting me scheduled before 11 a.m. Alex and Rob were fantastic. They patiently explained options, prices and recommendations. They were pleasant and personable. Plumbing is working again, So grateful I decided to call Mr. Rooter today.

Cynthia Ziegler

Mr. Rooter of the twin cities made changing my old toilet for a new toilet easy! The Mr. Rooter appointment process is simple. The toilet installer, Derek O. was terrific. He arrived on time, explained the process to me and answered all my questions. He took care to keep my home clean and tidy. He offered me options for the installation. He hauled away my old toilet and the packaging from the new toilet. The entire process took less time than I expected. He was very friendly with me and my cat who wanted to help him. I will happily use Mr. Rooter again and happily welcome Derek O. back.

Ben Larson

Great communication, same-day-service, & fair pricing. Yesterday we had Josiah from Mr. Rooter out to our new home. After receiving multiple quotes price gouging us at $1,700+ for a NEW SHUT OFF VALVE, Josiah came out and with Mr. Rooter’s pricing schedule, the price for the work was very fair. Our Main water line was leaking in the basement, and our main shut of valve wasn’t working. He came out and determined that we needed to replace a section of corroded copper pipe with pex instead because the water pressure in our home was strong, and he installed a new shut off valve for us. All work was done by him and Derek within about an hour of arriving. We will definitely be coming back to Mr. Rooter for future plumbing needs!

Samantha Chew

Very professional and enjoyable to work with! Tony helped explain in easy and understandable ways what the problems were and solutions to fix. They are reasonable with the work and price, not to mention fast with getting everything done. Really enjoyed working with Tony, Sam & Kris and will definitely be hiring in the future for work and regular maintenance!

Carly Spencer

Called Mr. Rooter after our basement drain backed up and a same day service call was made which was much appreciated! Patrick quickly identified the issue and let us know the possible fixes right away. Pricing seemed maybe a bit high but overall fair as Patrick was knowledgeable, professional, and thorough. Not to mention it was a Sunday evening. Will definitely use again if needed!

Carlos Grosch

My Plumber, Jon W., was great at explaining what was needed for my new exterior gas line for my grill. He was quick doing his work, very professional, and friendly. Highly recommended, price was competitive for the job.

John Stephens

Aaron did an awesome job! Friendly, professional, and overall great experience. Highly recommend.

Christian Spraungel

Aaron and John were great. They were super knowledgable and fixed a sewer back up in a short amount of time.

John L

Had a great experience with Mr. Rooter. They came out within one day of me reaching out and gave me an estimate then again the following day to do the work. The office rep and technician that I dealt with were both very helpful and easy to communicate with. Was explained in detailed my options as well as the pros and cons of each option when making the decision on what to do. Very informative which made me comfortable knowing the choice I made was what I wanted. Great service, would highly recommend to anyone needing their main sewer line cleaned out and scoped. They even offered advice on other projects I was working on at my house which I used to make other decisions as well. Thanks!

Gerald Galetka

Friday evening I had broken a metal pipe under my bathroom sinks and was able to get a plumber out first thing Saturday a.m. That's a win. Landon was my service tech (new guy) and was on time, professional and kept the work areas clean. That's a win. Nice to work out the work plan together and decide what and how things were to get done. That's a win. Got my drains installed but the one had a slight leak but he came back out two days later and we discussed the issue and found the problem. Redid the install and got it right. That's a win. I will recommend their service but would also recommend their company to have a experienced guy work with the new people longer as there are things on jobs they don't have the experience to solve yet. The bill was high but I suppose they all are.... Not sure there is such a thing as a value plumber.

Justin Welker

Initially found water in basement and had Derek come out. He diagnosed the problem and we got it fixed. We also needed our shut-off valves replaced as they were the originals and the house was built in the 50s. Derek came out again, on time, worked quickly and efficiently. We've also previously had a new, 'no dig' sewer line installed with Mr. Rooter due to tree root breaches in the line. They are absolutely our go-to with any kind of plumbing work.

Erin McDaniel

Rob Trimnell was great! He explained everything that could be the issue before starting, kept me up to date on what he was doing and was fast and professional. Plus just all around friendly! Replaced my kitchen faucet super quickly!

Lisa Mer

Rob was such a gift today! He disconnected the gas line from my old range and connected the new one, all in a very small kitchen space. I didn't know what I didn't know about all of this and I'm so glad he could make sure it was all done correctly. And the fact that he was able to come the day I called! I appreciated talking with him and I truly feel he went above and beyond!

Michael Yost

Derek did spectacular work fixing a leak from our (very specific model) bathtub and replacing some of our bathroom's outdated pipes. He outlined several different options for getting the work done in a way that was transparent and comprehensible to someone who doesn't know a ton about plumbing. The pricing for the work is very competitive with what other plumbers I've worked with in the area have charged, and taking on a project that several other companies were afraid to tackle. He was extremely generous with his time & knowledge by answering all the questions I had about the plumbing, no matter how trivial. In doing the work, he even went the extra mile and fixed a problem I was aware of but did not specifically highlight to him beforehand! It's always a pleasant surprise to know the work is being done in the spirit and not just the letter of the contract. This was outstanding and professional service, and I would absolutely recommend Derek and Mr. Rooter Plumbing to anyone looking for a plumber.

adam r

We had a gas leak in our home. Derek Osterud a service professional came out to take a look and within minutes he found the problem and went to work. Needless to say the problem was fixed. He was very professional and answered all of my questions. Great work!

Ashley Rugg

Neal and Jon were knowledgable and helpful in explaining the gas dryer installation. Great experience, highly recommend!

bredon patter

Quick and efficient. Stephen was also informative and kept me up to date with the situation throughout and also provided helpful advice. I was offered three quotes for varying degrees of service. I felt the whole process was transparent and professional, highly recommend.

Michelle Schmidt

I appreciated the emergency repair on my water main valve. Derek was very helpful. This company is very reliable and didn’t have to wait to get work done.

Jeremy Lund

Patrick went above and beyond to help me remove the roots in my pipe. His dedication to returning our sewer line to working order was greatly appreciated and he certainly did a great job. Would hire again!

Chandradeep Banerjee

Amazing professional service....I would highly recommend to others in Maple Grove, Plymouth area. Derek was gem of a plumber. He detected the issue in mins and fixed it in no time.

Kimberly King

Kris and Alex both performed much needed camera inspection and snake services needed to install my new toilet. I was very pleased with the services performed.

buckner richerson

I was impressed by the professionalism displayed by the “plumbing doctor”. He took plenty about my house and will be knowledgeable about my house the next time his services are required.

George Pichler

Patrick was incredible.his work was quick but thorough and he didn't pressure me for unnecessary upgrades. I will be calling back if I ever have plumbing needs in the future.

Brian Vogelgesang

Mr Rooter has helped us numerous times with repairs when we needed them. Always on time, very polite and professional. Would highly recommend them.

Diane Scully

Aaron was a valuable and straight forward technician! I would use your service again because of him. Thanks, Diane and Rob

Mariah Ellanson

Had a great experience with Jon Wilke. He was fast, communicative and professional. Super appreciative of his services.

Alex Rosenblum

We have been using Mr. Rooter of a couple years now. They have done a fantastic job and we can't say enough positive things about them. Recently, we had a corroded pipe from our main shower leaking through the basement. When the plumber scheduled was not able to make it out, Mr. Rooter sent one of their most experienced plumbers to cover. That is outstanding business which is hard to find these days with any service. We highly recommend to anyone looking for a all around great plumbing company.

Michael Johnson

I had a pipe break, they were at my house within 30min of calling and they had it fixed and improved from what my builder left me with within the hour. These guys were professional, friendly and super knowledgeable. 100% will use for future needs. Thanks again for the great service!

Renee Eidem

Very professional & knowledgeable. They did a trenchless pipe relining. We’ve dealt with our main drain backing up for years due to tree roots. We finally made the investment to get our pipes replaced. This was a nice alternative than having our yard dug up. They barely made a mess! Thanks Jon, Alex, Tyler & Stephen. Now we have peace of mind! Nice job!

Styczynski Dale

Once again Josiah exceeded our expectations. A leaking pipe in the furnace room was quickly, efficiently, and professionally repaired along with a new shower fixture! This company deserves 6 Stars! Thank you very much! We really appreciate this company!

Kirstin Ellis

These guys SAVED my family and I. We had a pipe clog, freeze, and burst. The only bathroom we have was unusable. I had called probably 20 different plumbing and pipe company's, none of which, dealt with mobile homes. By the time I found Mr Rooter Plumbing, I was in tears and at my wits end. They assured me they could have someone come out and take a look on the same day. When he showed up, he was very polite, didn't sugar coat the problem, and explained exactly what needed to be done and how much it would cost. The problem was fixed by the end of the day. I could not be happier and definitely plan on calling them if I have any other problems. 5 out of 5 stars. 100% would recommend.

Jimi Hodge

Rob and Tyler were both friendly, knowledgeable, and very professional while at my home. Rob took the time to consider a number of different approaches to the repair task and answered any questions I had about the repair process. I unreservedly recommend Rob, Tyler and Mr. Rooter Plumbing. Jimi

James Schweitzer,jr

I had Alex( service tech) out for a drain cleaning to verify my drain was a good candidate for a pipe lining. He had some problems with his machine but fought through the issue to complete the job. I wasn’t gouged for extra cost for the delay and he was very efficient with his time. Very clean job, friendly, and didn’t mind being asked questions about the task he was preforming. Would highly recommend.

Alex Jones

We worked with Rob and Tyler when discovered a leak in our kitchen drain pipe. They were both very kind and professional and clearly explained what was wrong and what we needed to do. Ended up having to open up a wall and the floor and Rob and Tyler were able to keep the demolish contained and minimized the area we need to refinish. They fixed everything and cleaned up the whole area really nice. Next time I need a plumber I'll be calling Mr. Rooter.

Jane Siegal

Alex at Mr Rooter repaired and lined our main service line. Like many service lines in Minneapolis, it was clay, was beginning to crack. Alex and crew did an amazing job — they were friendly, conscientious, thorough, and professional. They did a great job. We recommend them highly.

Kimberly Sullivan

Stephen was awesome! Listened to my problem and explained what he was doing to fix it very well. Got the job done.

Barbara Carter

Had a problem with a backed up sewer line and called Mr. Rooter. Service man arrived promptly at the appointed time proceeded to clean out the main drain but ran into problems. He needed to call in another repair man to do further cleaning and left the drain clean and functioning. The service technician cleaned the area around the floor drain where the back-up occurred for which I was grateful. I was impressed with professionalism of the crew, and the promptness to do the job, Would hire again.

Gusgossert2004

Rob performed the work and did a great job. I felt his quote was very reasonable to replace the toilet fill valve and pipe shut off valve. Additionally, I called a dozen companies before contacting Mr. Rooter and none could do the job for at least a week. Mr. Rooter showed up the very next day, a Saturday. That's well worth the few extra bucks they charge.

Roxann Manaen

We needed outside shut off valve repair/ service. The team was highly qualified to do the work. They were informative and professional. I was impressed by their fair pricing and overall customer service. I highly recommend them.

Mary Engelun

Stephen was very knowledgeable and professional and cleared our drains on the same day as the assessment.

Joel Gabrielson

Patrick W. was super professional and had our clogged shower back up and running in less than 1.5 hours. Patrick is very knowledgeable and a pleasure to deal with...Customer service is becoming a lost art, and Patrick checked all the customer boxes! Thanks, Patrick and Mr. Rooter.

David Carrera Jr

After noticing a backup in my wash room drain Austin was able to come in the next morning and help clean out my main sewer line and my wash room backup line. He was very kind and informative. I did not use the "sewer dawg" service as it was a good deal but significantly more expensive. I am hoping to treat the roots that made it through with root killer from Lowe's each month to save money on that service. It did cost $850 to snake the main sewer line and the washroom plus getting an enzyme to treat the pipes.

Jackie Babcock

Jordon, Austin and Jeff did a great job. Called Tues. talked to Cammi and this morning they were here. They work constantly. They worked very well together. I was so impressed with them. They had a lot to do and finished it in the same day. I Thank them for the great job. Thanks Cammi. I will be calling and using them again. Trust these guys. Professionals

Scott Dornburg

I will have to say that Landon the plumber who came out did a excellent job right from the moment he arived.He explained what his plan was asked if I had any questions and got straight to it.All said and done he was on time,new what he had to do to get the job done,cleaned up very good,and was on his way much sooner then I thought he would be.I would recommend Mr, rooter plumbing of the twin cities to all,they do a great job. Scott Dornburg

Landon Larch

Alex and Royce cleaned out our sewer line and put in a new pipe liner. They were on time and very professional and they had the job done way sooner than anticipated! Would highly recommend!!

Frank Herd Jr

Toilet seat bumper clogged toilet. Dislodged it quickly, and Aaron was gracious in responding to my usual million questions about other planned tasks.

Jennifer Willert

I had the pleasure of working with Josiah and Jon regarding replacing a pipe for me. They were wonderful! They showed up on time, very courteous, explained everything they were going to do and why it needed to be done. The job was finished in an hour and I’m very happy with the results! I would definitely use them in the future!

David Bjorklund

We had a basement flood. First we had Eric out to inspect the plumbing and he was friendly, commutative, and all around really nice guy that was empathetic to our issue. Then had Tony out as the underground specialist. He did an amazing job talking through options for the fix, and answered all my question. Then the crew that Greyden ran also did an amazing job keeping us updated on all the progress of the fix. I have used most other services in the twin cities for minor issues in the past. These guys are my new go to. If there is an admin that reads these, please give recognition to the above names individuals. They are the reason we signed up for the membership and will be using you guys again in the future.

Patrick Manansala

First time homeowner. Trevor G. was our plumber. Loved how they put you on a schedule, come to your house, then provide quotes on the spot! Then be able to do the service right there. We had to have our valves shut off in our kitchen since our house was built long ago and the previous owners either never replaced/updated it or they DIY-Ed it incorrectly and the water doesn’t shut off without resorting to the main line. The service was reasonably priced and Trevor walked us through the different options on how we wanted to do it- or if we wanted to take it a step further. He also took the time to educate us on our plumbing and what could be fixed or be brought up to code. Overall, very professional, personable, informative, and quality workmanship!

David McGraw-Schuchman

Excellent service. He was very friendly and explained things very well. They were able to schedule to come to my house within just a couple of hours.

Dave Wolff

Super great guy came and did repair. I forgot how much plumbing work costs. Nearly 400 for 2 new rubber washers to stop leaky tub.

Charles Frederick

Our kitchen sink drain clogged up. They were able to send someone out the same day. Our problem was a grease build up. They had to return the next day to jet the line. The plumber they sent out, both times, did an excellent job and was good at explaining the process and future drain maintenance.

Josette Mansmith

We needed a leaky pipe fixed and Mr. Rooter was incredibly efficient. They called me back and were able to send someone out within a few hours. Rob was friendly and professional. He provided a quote, thoroughly explained our repair options, and fixed the leak even quicker than expected. We will definitely be using Mr. Rooter for our future plumbing needs

NShuaX Vajmim

I hired through Thumbtack to fix my kitchen sink. The water flow kept cutting out after I turned it on. I was pleased with how fast they responded and was able to get the work done at a great price. Josiah, my repair guy, was always on time, was patient, opened to my suggestions, explained everything thoroughly, and gave me different options after examining everything. After installing my new faucet, they even cleaned up afterward and took away all the packing materials! Great job! I will definitely call them again for other repair services!

Lori Parker

We needed to have our gas dryer hooked up so we called Mr. Rooter. Tina came out the next day and did a great job! While she was here she asked if we had any other issues we wanted her to look at. We told her about a small leak from our toilet. She didn't have one of the needed parts with her but came back the very next day and went over and beyond to get everything fixed correctly. Tina was professional, courteous, respectful and did an awesome job! We will definitely hire her and Mr. Rooter again if we need any plumbing!!!! We highly recommend!

Bo Lomeli-Johnson

Mr. Rooter was extremely responsive! I took on a dishwasher replacement by myself that ended up being too much to handle. I called Mr. Rooter at 3PM and they were able to have a technician at my home by 5:30PM the same day! Craig did a great job adding a new valve and installing the dishwasher as well as removing and capping the old piping. Very happy with the work and extremely grateful that they could come out same day. Thanks Craig and thanks Mr. Rooter plumbing!

0luwatosin Adeyeye

I called Mr Rooter plumbing service about a leakage from my bathroom down to the basement. Eric was sent to my house to look at the problem and to give an estimate of what the service cost will be. Eric act professional in looking into the problem and give me an estimate that my family can work around it ( Plus he talked to me about their finances option and work me through the process). He was happy to do the job, and answered all my questions. He did an amazing job in fixing the problem in a timely manner. He even go beyond more than expected just to make sure everything works perfectly. Thank you so much Eric your work is highly appreciated. I will definitely recommend Mr Rooter plumbing service and specifically Eric.

Andrew McIntyre

Landon was incredibly efficient and professional, got our sink drain fixed quickly.

John Poland

Very knowledgeable technician, took the time to explain the situation. Found other possible problems, explained different solutions. (We are in a townhome with an Association.) Aaron was conscientious and knowledgeable.

Erica Lindboe

Josiah and Tyler H. we’re very professional and through. We didn’t feel like we were overcharged or hit with any sales tactics. They went above and beyond to help us with additional plumbing that was leaking and even called our city services for us. AND, they did a free water test. We highly recommend Mr Rooter!!!

Melissa Freshwater

My water heater died and they were able to send out a tech on the same day and he even put in a new water heater. Expensive but worth it.

Laura Hanson

Neal did a great job opening up our sink drain. It has been draining slow for years!

John Dibs

There are very few companies I trust with my house for service, BUT Mr.Rooter of the Twin Cities is one I trust the most with all plumbing. Thank you to Aaron and Alex for cleaning out my main drain, very professional and experienced.

Kristy Heltemes

Very professional and friendly service. Aaron was extremely helpful, knowledgeable and got the task done quickly.

AKEddie

Great expert opinion and advising during the estimate and quick quality work on the job. Very friendly and personable.

J Kangas (GreyStreet)

Aaron was Fast, Friendly and knowledgeable. I appreciated his detail in explaining the service he was providing. Thank you.

Jackie Schumacher

Kris went above and beyond to replace our water heater after hours. He was professional and efficient !

Kelly Chesnik

Kris and Nate were very helpful at keeping me updated on the progress and got things done in a timely manner. They made me feel very comfortable about the process. Tony also went above and beyond to answer my questions and come show me his explanations in person. Would definitely use them again.

Eric Meland

They got me scheduled in quickly. Had Derek O to my spot in uptown and he was quick and efficient! 5 stars!

Jim Saccoman

We've been calling on Mr. Rooter for many years and they're always fast and friendly. They're also very good at communication so you're not left hanging wondering when the technician will arrive. All of the service techs are great, in fact, I can't recall ever getting one who wasn't friendly, professional and able to complete the work.

Suzanne Duret

While caring for my mom, Rita, after her surgery I smelled gas in her basement. I was able to get a fast response from Mr. Rooter of the Twin Cities and couldn't be more happy with the entire process of working with this company and their team of professionals. Robby did a great job on repairing the initial gas leak. He was polite and always had a smile and did an excellent job! The following day I discovered a separate gas-related issue with the dryer that required one of their guys to come out on a Saturday. Craig was very helpful and gave us some good advice after taking a hard look at the situation. This was complicated by the fact that the vent leading outside had a deck built over it, and the vent didn't meet code and was a serious fire hazard. We would not have known the danger this created without Craig's help. He got us scheduled with a team to come in on Monday to replace the venting system for the dryer. Jeff and Robby showed up on time and did an amazing job. Again, they were prompt, polite, explained things well, and went above and beyond what I would have expected. I just can't say enough good things about our experience with this company and the guys who showed up to do the work!!!

Dutch VanHatten

Outstanding experience! Rob Trimnell was our service professional and he truly is a professional. He was very friendly, explained what he was doing very well and answered all our questions thoroughly. Based on our experience with Rob, we highly recommend Mr. Rooter.

Patrice Lepage

Very pleased and happy with the work that the crew performed at our home. They installed a new tub, shower plumbing, and repaired some bad pipes. They were so efficient and Craig was extremely helpful whenever I had a question he would respond quickly. He took photos of the job before and after and was neat and friendly. I will hire them again and I am already lining up the next job. Highly recommend!!

Matthew Westphal

Patrick was very professional. Very easy to understand and straightforward. A job well done for sure.

Ed Scharber

Rob and Tyler installed a new gas stove for us. Their precision in making sure the one we ordered online would fit was amazing. They replaced a very old model stove with no trouble and did it very efficiently!! We are going to ask for them specifically to help with other plumbing needs as we update an older house we just purchased.

Chris Geib

First thing in the morning I discovered there was no COLD water in my claw foot tub. Plenty of hot water in the tub and the sink and even cold water in the sink but not he tub. Called Mr. Rooter and they sent out Rob Trimnell who was just exceptional. Got the cutoff valves replaced at a great price the same day. None of which was easy give the decorative tubing for the claw foot tub. Couldn’t have asked for a better experience.

Labibah Buraik

Patrick was amazing. He not only answered all of my children’s curious questions about plumbing and his gear but his work ethic clearly showed. He prepared me for the worst but was able to repair a horrible drain clog. I am beyond grateful for the quick response and repair. Having a clogged sink in household of 9 was an absolute nightmare.

Andrew Steen

Called around 9am had a tech out and issue resolved by 3:30pm. Had old valves that finally died, and needed replacing asap Jon the tech was professional, quick and personable. I felt very comfortable with him resolving my issue. Seriously whomever is Jon's manager should give him a raise.

Chris R

Prompt, courteous, and respectful. Did a good job and I was impressed with technicians Eric and Josh.

Kelsey Leigh

Our sewer drain backed up on Friday evening and Mr. Rooter was able to send someone over within a few hours to help us. Aaron was extremely knowledgeable and solved the problem quickly. I would highly recommend Aaron and Mr. Rooter for any plumbing needs!

Cipher Naught

I could not be more pleased, more thankful, or more impressed. I measure in 4 areas: competence, efficiency, friendliness, and professionalism. Josiah was extremely competent, and had ready answers to all my questions and/or problems. He worked swiftly and with a minimum of mess or noise, completely cleaning up before he left. He was very friendly, never making me feel dumb for not knowing how things worked, but instead cultivating and manifesting an atmosphere of ease and commonality. But the true professional knows how to balance those three qualities so that no one aspect is unduly emphasized at the expense of another (being overly friendly so that efficiency suffers, e.g. ),but keeping everything level, all contributing to the satisfactory completion of the task. Josiah was a pure professional in the finest sense of the word. Again, I could not be more pleased, or imagine a better outcome. This was as good as anything could be.

Bhaskar Velamakanni

Josiah and Jon did a great job of repairing the whirlpool jacuzzi tub by replacing its water pump. Both of them are courteous and maintained clean work area during and after the repair. They are the best!

shataya mann

Kris and Landon came out to help with a pipe leak for my water heater. Not only did they arrive ahead of the scheduled time they were professional and they were good at explaining what the issues was and the cause of the issue. They were also reasonably priced. I will be using their services again !

Thomas Hartl

We had an excellent experience with this company. When our water heater went out I researched the approximate price for a new water heater and installation. Dennis came to our house promptly the next day and quoted us a very fair price and did the work necessary. He and his apprentice were extremely courteous and neat and we are very happy with the results. We have used Mr. Rooter in the past for a main water repair and had an excellent experience then too. I would highly recommend Mr. Rooter for any plumbing needs!

Andrew Wiatros

Patrick and Alex did a fantastic job walking me through everything they were doing and what they found.

Monica Shaffer

Eric was so professional and friendly. Teisha, who took my call bright and early this morning, moved the schedule around to make sure someone could come out today when I woke up to a soaked bathroom floor. Eric came out today and was able to spot the problem right away, make recommendations, and keep me informed as the repair went on. He helped me make decisions about different avenues to take and would would be best. He was also very personable and fun to talk to. Highly, highly recommend :)

Kristen R

I had Kris out to repair a leaking main water valve and he did a great job of explaining my options and fixing the issue. Alex came out to assist with a sewer line inspection and, when an issue was found, he did a great job of explaining the problem and what options I had. Both Kris and Alex went above and beyond to fix the issue in my sewer line, and went so far as to call another Mr. Rooter employee to come out and have a look. It ended up being an issue with the city sewer line. I would highly recommend Mr. Rooter and will be using them for any future plumbing issues I have.

Troy Smith

They are very thorough and professional with a great price for such a rare commodity. We had so many other companies that would not touch this job not the case for Mr Rooter plumbing. Thank you very much and enjoy the rest of your week. God Bless!!

Paul Jones

Rob was a pleasure to work with. He was very professional and fixed our sump pump problem. At the end, he gave us some great professional recommendations.

Bruce Schulz

The company responded the same day I called. The plumber was very careful about not transmitting COVID 19. He was friendly and informative. His work was well done. He went beyond what was needed at no extra charge. He cleaned up the mess completely. He toke his time doing all this. I will recommend this company to anyone needing a plumbing service.

Katie Byrd

Rob was outstanding-the whole experience was great. Our basement drain was backed up and he was at our house within 35 minutes! We are so grateful and happy with our service!

Matthew Arries

Best customer service I’ve received in a very long time. My technician, Jeff Strom (who also happens to be the manager) was professional, did quality work, and was great with my dogs. I was so impressed with his work that I hired him for 2 other projects. Mr. Rooter is a little more expensive in comparison to their competitors but worth every penny. I will be a lifetime customer because of Jeff’s awesome work.

Nicole Lovold

We were thrilled with everything start-to-finish with Mr. Rooter. Our basement floor drain was backing up, and the team at Mr. Rooter called back quickly, and was able to get a tech out sooner than they had originally quoted. He was very professional and helpful in explaining what he was doing, then called a colleague to bring out a camera to inspect the line free of charge. Provided a comprehensive outline of follow-up work that needs to be done which was so helpful. We'll definitely be working with them in the future!

ana bures

We had Mr. rooter repair. Gas leaks. Great service. It seemed pretty expensive though.

Paul Schroeder

A very professional plumber named Patrick arrived in a bright red truck. He took care of my leaky bathroom Faucet. He worked well into the evening To get the job done. I’ll call him back first if I need any other work.

Anne Aanenson

Eric and Craig came to fix the pipes under mobile home repair leaks unfreeze water that froze coming out of the pipes. Installed heater tape on new pipes installed new water heater. This was an all day job. They were great professional respectful very knowledgeable a pleasure to have in our home. Helped us to get financing. Kept us informed every step of the way. I would never call anyone else for my plumbing needs. Thankyou Craig and Eric you guys are the best.

Kristina Foley

We bought the house and had Mr Rooter out as part of the inspection. We then had them do the sewer repairs. They brought up the city assessment plan. They even arranged for another company to give us another bid. On top, response and great to work with. We’re going to hire them to redo all our plumbing in the house as well.

Kathy Pierson

We contacted Mr. Rooter when our floor drain in the basement backed up. Dennis came first thing in the morning and our experience with him was wonderful! He was polite, quoted us a fair price and took the time to answer all my questions. The job was bigger than we thought and he brought in his apprentice. Dennis kept us informed throughout the entire process letting us know what was going on and what the next steps were. I was so impressed, when that job was done, I asked him to help with our kitchen drain. He was able to come back the next day, and I've never seen the drain work better. We will definitely be contacting Mr. Rooter for all of our plumbing needs.

B Dunn

We had Mr. Rooter come and check our existing water heater that was installed by someone else. Eric from Mr. Rooter was honest, knowledgeable, professional, and courteous. He examined the work and made recommendations for changes to improve the quality of the installation. He was neat, clean, and efficient. Most of all he was honest and also pointed out other things to consider as part of our household maintenance. I would recommend this company and Eric to anyone wanting the job done right.

BeatBossTM

Rob was a great technician! He installed my new gas stove, new fridge, new kitchen sink, new garbage disposal and new faucet. He was excellent and personable. I highly recommend Mr. Rooter and Rob!

jardinemarc

Aaron and Alex came out. The service was excellent and was beyond my expectations. I asked many questions about various home improvement plumbing issues and Aaron answered them all, so I got a ton of great advice in addition to my service. They explained the whole process as it went and came and got me to explain exactly what they were doing. The cost of the service I received (toilet reseating) was comparable with another quote I received. Because of this experience, I will use this company again in the future.

Sara B

I cannot rave enough about Mr. Rooter Plumbing. I unfortunately have had my fair share of plumbers and drain companies out to my home over the last several years but this is the first time I've tried Mr. Rooter Plumbing. I had a broken pipe that I discovered around 11 pm on a Friday evening that had caused a significant flood in my basement. I called several "24 hour plumbers" to no avail. I finally reached out to Mr. Rooter and Josiah was at my home within 40 minutes. Josiah was phenomenal. He was friendly and professional and assessed the situation quickly. Unfortunately due to a faulty shut off valve, he could not turn the water off with the house access. He suggested we search for the city's water shut off access (which I only had a vague idea was in the front yard somewhere) to try to shut it off that way. We then spent the next 30 minutes (at midnight) shoveling the front yard looking for the access plate. The entire time Josiah was in a great mood with suggestions and friendly conversation. We finally decided to search for the City's after hours emergency line. After a call to the city, they sent out a technician. We had discussed that Josiah could leave for the evening and Mr Rooter would send someone back out the next afternoon to finish the repair as we did not know how long the city would take to get the water off on their end. Josiah was still present, finishing up paperwork, when the city technician arrived. Josiah then stayed and spent the next hour or more working with him to try to find the access plate - and then another 30-45 minutes trying to get the water shut off in the yard. This was FAR outside of his scope of responsibility for this job. Once the water was off, Josiah was able to do the repair and the city was then able to get the water turned back on. Josiah stayed for almost 4 hours working on this repair, in the middle of the night, and I was only charged a small dispatch fee not much more than what I've paid to other plumbers for jobs during standard hours (in addition to the cost of the repair itself). I hope I won't need another plumber anytime soon; however, if I do, Mr. Rooter will be my first call.

Carrie Brant

Josiah came to our home as an add on/emergency appointment after completing his regular full day of work. He was very professional, took the time to explain everything, did an excellent job, answered all our questions, and didn’t rush through anything. We highly recommend Josiah, and will definitely call Mr. Rooter for any future plumbing problems if needed!

Tessa Bergemann

Kris C came to my house today on time and was incredibly helpful! I have had shower faucet sealing issues for weeks now that resulted in water damage. Kris C fixed my faucet in 15 minutes, knew exactly what the issue was, and was very helpful. I definitely recommend him and Mr. Rooter Plumbing for anyone with issues. They are super affordable as well!

Morgan Stephenson

Eric and Craig have been wonderful to work with on the gas and plumbing aspects of a major renovation I am doing to my home. They are friendly and professional and their immense knowledge and desire to get the job done right is apparent. They will definitely be my "go-to" plumbers moving forward!

Kelly Weedman

Great company to contact! I called and had service the next day. The woman that took the call was super friendly and helpful with scheduling. The technician knew his stuff and was in & out within an hour. I appreciated his explanation of the 3 service repair options I had. Even more, he didn't push for the unnecessary, more expensive option. Very professional, knowledgeable and on time. We'll keep Mr. Rooter for future repairs!

Dave Bell

Alex and Royce were great. Talked us through multiple options and did fantastic work on same day we called. Would recommend.

Harold Malmstrom

Aaron, was prompt, informative, professional, forthright, he offered different options, answered our questions. His workmanship was excellent, everything looks great works great, he worked safely wearing a mask at all times, he wore booties covering his shoes. No hidden cost. Cleaned up all the mess, carted away the old fixtures. I would recommend him and would call on him again if and when needed. 2 Thumbs up.

Stephanie Teves

Eric Thies did an excellent job replacing my outdoor faucet. He showed me was he was going do and patiently answered my questions and gave good recommendation on winter maintenance. He has excellent communication skills which I really appreciated since I am not a plumber.

Michelle Mariska

Aaron V was very professional and took his time to explain all the work that he was performing. Pricing was upfront and clear, no gimics or deceptive sales tactics. Aaron even took the time to make a couple quick improvements to our plumbing at no added cost as our drain lines were cleared efficiently and he had a few extra minutes. Very happy with the service we received.

Thomas Jaffeux

Aaron did a fantastic job. Was very knowledgeable and fast to get the job done.

Teo Rotstein

Rob T did a fantastic job on two bathrooms during New Years Eve! Very professional, clear and concise, and speedy! I recommend Mr Rooter but especially Rob who was an all around top notch guy!

Nicole Bower

Excellent service from first call to last moments of service! Upfront explanation of process/what to expect, alert call when tech was on his way, examination of problem, and knowledgeable overview and clear pricing for solutions. Not only was our technician Aaron on time, he was also friendly, kept my house sparkling clean, taught us about what he was doing and why, and gave a clear recap at the end and things we can do to prevent our floor drain from clogging in the future! 10/10 would recommend and won’t ever call another company again!

L Lee

So glad that I chose Mr. Rooter Plumbing for the installation of a gas pipe line for a dryer. Their customer service is top notch as well. The ones who I spoke to on the phone, actually cared to help. Unlike other so called MN Plumbing services who couldn't even pretend to care. Everything was done exceptionally well. I never felt like I was being ripped off. Josiah came and had the job done very well and efficiently. He explained everything that he will be doing thoroughly and answer all of my questions. Made me feel reassured that I chose the right people to do this installation. The cost was a bit more then I hope, but in comparison to other plumbers who came out and estimated the cost; it was a lot cheaper. Hopefully I won't have any house/plumbing issues in the future, but if I do, I know who to call.

AnnaMarie Martino

Craig came to my home today to complete 3 different projects. He installed a water line for our new fridge, fixed my laundry tub and drain, and fixed our shower handle. He was transparent when explaining the pricing and the options before we began. I could tell that he is extremely knowledgeable and very good at what he does. I will absolutely hire Mr. Rooter for any future projects that I need done, and will specifically ask for Craig.

S S

Tech was friendly, informative and explained thoroughly my options before preforming any work. Also successfully fixed my problem in a timely manner and was cost efficient. Was very happy with Mr. Rooter!

Megan Bekwelem

Kris C with Mr. Rooters was awesome. He arrived early in the morning after we scheduled at 11:30pm the night before. Kris is very knowledgeable and was able to diagnose the problem and propose a few options for us within a matter of minutes. While he was here, my husband decided it would be a good idea to install a bidet on the toilet... but my husband didn’t tighten the parts all the way and we ended up having a 2” flood throughout our master suite. Kris was SO FAST to act. He turned off the water supply and got a water vac from his truck and started getting water off the floor very quickly. Thank God he was already here and saved us from a lot of additional work and money. We offered him gratuity as a small token of our appreciation, but he wouldn’t take it. If I ever have plumbing needs in the future, I will specifically request Kris. We highly recommend him. THANK YOU, Kris!!

Chee Vang

Patrick came out to look at a drainage problem I had and was very professional and knowledgeable. Did not feel pressured to get things done right away or anything have great info on plumbing. Appreciated the quick work that he did.

kathy kinneberg

I’ve used Mr. Rooter a few times now. If you approve the service they start the work right away. My water heater need to be replaced and I was able to get the work done same day I made the appointment. Cory and Steve did a great job!

Sonyna Castillo

We called Mr. Rooter after our original company bailed on us twice (even after paying to be VIP members) with less than 30mins left in our appointment windows. Kris from Mr. Rooter came the next day and got the job done. He was very professional, polite, friendly and answered all of our questions. He also gave us estimates for other work we were considering. We had pipes replaced and a whole new shower head installed for a good price. We feel confident the work was done well. We trust Kris and Mr. Rooter to do all of our future work.

Yeng Yang

I had issues with a clogged kitchen sink. Called to setup an appointment for next day but they had a guy that was able to come out the same day. Only a couples hours later a gentleman named Roman came out to give me a quote. He is a nice man with very positive attitude. He assured me that he have my problems fixed today. Not long after kitchen sink is clogged free. I became a member and will be using their services from now on. Thanks to Roman and his expertise and the whole team from Mr. Rooter. Happy and satisfied customer.

Matthew Paul

Did a load of laundry last night, woke up to a backed up floor drain. Our regular plumber was booked till later in the week. Called Mr. Rooter and spoke to a pleasant, professional and scheduled a technician. Kris C arrived on time near the top of the 2 hour window. He diagnosed a blocked main line and explained the possible charges and got to work. The line was badly blocked with roots in multiple places and it took almost 3 hours to clear and he worked at those clogs like it was a personal challenge. He included a video inspection and showed me the problem areas. I opted for the foaming root killer treatment that may help the root build up. Six years ago that drain was clogged and it cost me twice as much to repair because they started clearing the floor drain and moved to the main after that and video inspection was extra. So I paid for two cleanings when the main was the problem. I mentioned the upstairs bathroom faucet ran slow. Kris took a look, removed and cleaned the aerator screen, more than Tripling the flow and didn't charge me for it. Professional plumbing service can be expensive and your mileage my vary but I would recommend Mr. Rooter service and specifically Kris C.

Tim Wandke

Tina was the essence of professionalism. She is the best service provider I have had in over 40 years of home ownership. She quickly assessed the problem and fixed it. Tina provided contact with a restoration company that was awesome and fast. She made other product suggestions that we happily agreed too. I will never consider any other person or company for future work. Robby and Robby showed up right on time and installed a water sofrener and toilet. They were both true professionals and provided extremely high quality work. I reommend them VERY highly. Thanks gentlemen. Tim W. Maple Grove

Alissa Smith

Fantastic, quick and thorough. I had to add gas line shut off valves installed to get my house to code, as well as have two gas appliances installed. Jordan did a really great job, was very punctual and diligent in checking everything that needed checking, and left my house very clean and looking great!

Jenny Mealey

Craig at Mr. Rooter plumbing was amazing! He tackled a tricky plumbing job for us that involves an old pump and he stuck with it until he got it fixed! It involves multiple visits and ingenuity on his part. We highly recommend Mr. Router and especially Craig.

Andy Roberts

Our technician, Eric, was absolutely amazing. We just bought our first house two weeks ago and were upset that we had to call a plumber ALREADY, but Eric and the whole Mr. Rooter team were kind and helpful. He even gave us some helpful tips for new home owners. I couldn’t be more happy that we called them for our first ever home “repair”. Thank you!

Marla Jenkins

Patrick Walfoort came on a Sunday and immediately helped with our plugged pipe to septic. It was so great hearing the water running through again. On Monday Greydon Boldt was there to use camera to see the broke pipe to the septic was located. Now the next step will be repair and replace the pipe. Recommend them .

Brian Leonard

Tina and Eric did a great job, didn't push to sell me unnecessary stuff, and were both courteous and professional. We needed a lot of work done, including a new water softener, and they took care of everything. I've worked with other plumbers in the area, such as Benjamin Franklin who greatly overcharged us, sold us things we didn't need and their work was not to code. Mr Rooter Plumbing completed the job quickly and certainly met our expectations. If we need future plumbing work we will call Mr Rooter.

Leah Marie Gross

As the owner of an older house here in the Twin Cities, I would recommend Mr. Rooter to owners of other older homes. I had a flood disaster in my basement related to a clogged lateral line. Tree roots had invaded the clay pipes original to the house, built in 1937 and caused other debris to catch on the roots and clog the line, resulting in 3 inches of standing water in my finished basement. I was able to schedule a last-minute appointment for the same day with Roto Rooter. The technicians unclogged the line and recommended a thorough inspection of the lateral line. This inspection revealed severe damage to the line. Mr. Rooter made recommendations for the repair along with a quote. They handled all communication with my insurance company and I was able to get the recommended work done. Thank you Mr. Rooter.

Larry

Service tech was great! But one thing I was upset with. I didn’t know Mr Rooter was sold to a new owner. What should have been done, is a letter should have been sent to all previous customers announcing that there is new owners. Explains the new rules about coupons. The coupons didn’t have an expiration date, so I assumed they were still valid. Unless I bought a new water heater, they wouldn’t honor it. Not a great way to keep customers! I will have to evaluate any further plumbing needs, as to whom I call.

Lori Newton

Eric was on time, very professional, and friendly. Explained the job and price. Also with our old pipes explained all the problems that could come up, worst case and best. We are very happy with the job he did and would recommend Mr Rooter Plumbing and Eric Thies. Thank you.

Lori Peirce

Craig the service manager who came out to my home was very professional, courtes, and knowledgeable. He explained everything in detail and made sure everything was fixed right working correctly. Very nice guy. I would definitely call him again.

Amanda Kountz

Aaron came and did a great clean out of my drain. He was professional, offered tips and did a great job! Highly recommend for mobile homes (there aren't too many businesses that service mobile homes).

Penny Fredrickson

Mr. Rooter came to diagnose a problem with toilet leaking water at floor level and and floor drain backing up and bubbling.

D M

Jeff & Kris handled a mistake very professionally. They first installed a conventional water heater. When it failed inspection they admitted they should have tested the flue prior to completion. They replaced the conventional with a power-vented unit for the difference in cost, less an additional credit with no additional labor or service fee. The treated me fairly and the workmanship appears to be solid.

Jennifer Marie

Josiah repaired leaks and the garbage disposal on our kitchen sink with great skill and professionalism, double checking everything and with efficiency. We have used Mr. Rooter for years and always been happy with the service.

Chris Carlson

We've been fortunate enough to work with Ken Bartlett on three occasions and Kris Corwin once. We had an emergency plumbing issue regarding a new washer which Ken fixed in no time flat, and he also replaced ours and my parents water heater (in conjunction with Kris). Both gentlemen were professional, fun to talk to, and do exceptional work. We have been pleased every time they've helped us out, and would highly recommend them to anyone whom needs a plumber.

Robert Ikola

Aaron from Mr. Rooter did an excellent job. Even on an emergency call he was perfectly professional and willing to answer our many questions. The likelihood of utilizing Mr. Rooter's services in the future is near certain. We are very happy customers.

John Hutchinson

I woke up to a pipe leaking in the basement. Mr. Rooter was the only place I called that could do same day service, on a Saturday too. Aaron was awesome. He was very knowledgeable, didn't try to upsell us on anything, and he even gave us some solid plumbing advice unrelated to the leak we called about. 5 stars!

Craig Sevick

Eric and John were fantastic. They completed the repairs in a timely and efficient manner. We asked a lot of questions and they were very thorough and responsive to our questions and needs. We feel they were looking out for our best interests when deciding what services were needed.

Tyler Peek

Josiah and Tyler were very professional and courteous. They ran a gas line for our new gas range and set everything up for us. Could not be happier.

Doug Pederson

Help, Mr Rooter! Again, the terrible surprise when walking into the laundry room - backed up toilet. Ugh. As we always do with plumbing issues, we immediately called Mr Rooter. As always they were there promptly, Kris, and later Tyler, got right to work, diagnosed the problem and suggested the solution along with an estimate of cost. They put down drop clothes across our carpet - a very nice touch - and then proceeded to clear out our extremely long line to the street (requiring working in a pouring rain at times.) When done they cleaned up the laundry room - a very unpleasant task - and left it better than it had been before the problem. This was our fourth use of Mr Rooter in 12 years and as always with their technicians, they were unfailingly friendly, professional and highly skilled. I cannot recommend them highly enough (although I hope I don't have to see them again too soon!)

Christin Salsbury

My wife and I called Mr. Rooter Plumbing in a panic on a Sunday afternoon after the drain in our laundry room and the drain in our lower level bathroom shower were backing up. We of course tried to fix it ourselves, but that was an unsuccessful waste of time. We knew we need a professional. I know it is probably not typical, but they literally had someone at our house within 30 minutes of our call! Our service professional Rob was kind and couteous. He was very professional and didn’t mind answering my numerous questions. He always covered his shoes and laid down tarps as to not get anything on our carpet. He quickly diagnosed that we had a clog in our main line and cleared it without issue. I would high recommend Mr. Rooter Plumbing and their service professional Rob L. Thank you for the great service.

Kristen Ojo

Ken Bartlett did a great job installing a no salt water softener and a reverse osmosis system in my home. These water products were ordered through Pelican Water Systems. Many plumbing companies were not willing to take on the challenge of installing both of these factory direct systems--either they didn't install other company's products or they didn't have the tools to install both of these. Over the course of a month, I looked into several different plumbing companies before deciding to go with Mr. Rooter. Your flat rate, competitive pricing, and friendly staff stood out from other plumbing companies. Ken's "can-do" attitude combined with plumbing expertise were noteworthy.

Tina Zimel

Josiah was extremely professional and very good at his job. He installed a water softener for me and did great work. He took the time after installation to explain my unit to me and how it works. I can’t say enough good things about this young man and the company.

Miranda Albrecht

They were able to get someone over same day for us to fix our water heater. Eric was professional and very knowledgable. He got us up and running and gave us information for other options should we choose to replace our old unit. Thank you guys!!

Sam Holsen

Eric does an incredible job. Is trustworthy and timely. Would recommend!

Richard Wellbury

I helped out a friend of mine and set up an appointment. The plumber that came out was great. (Sorry, I missed his name). The office staff was incredible. Tony Mills went above and beyond to help us. He spent quite a bit of time to explain the invoice, and made us feel great about the money we spent. We will use MR Rooter 100% just because of Tony Mills. You guys have a great employee!

Andy P

We had a bit of an interesting plumbing task after purchasing a home in which the previous owner decided to pipe their sump pump into the city sewer instead of properly draining it outside. After getting quotes from a few places, I decided (based on current reviews) to check with Mr. Rooter. I should also mention, this had to be done with a finished basement in which previous companies said the only option is to rip apart the basement, cut through our framing, and run it outside leaving yet another project to fix that damage. Fortunately, after explaining our situation to dispatch, they said they were going to connect us with the right guy, who happened to be Dennis. Dennis came by, spent significant time looking at the options, and gave a lot of good details, all just as a free quote. I discussed some options with him, and after consulting with the master plumber, we were able to save our basement, and find a great solution that no on else had even considered. Prices are reasonable (Far better cost than having to rebuild our basement walls + the plumbing), super friendly service, and they take care of the city permitting for you. Thanks you Dennis! And Mr Rooter, for making this an amazing experience. We are definitely calling you guys for any future work, and already have a few projects coming up in the next year.

Zz Tops

We were closing on our house in two days when the buyers' reinspection showed that what we thought was a minor problem that we fixed was actually a major plumbing job involving the main cast iron drain pipe and replacing all the connections to it. I called at least five plumbing companies and none of them could get to it less than seven days out. Mr. Rooter was able to get their master plumber out to the house that very day. He diagnosed the problem and sent us a quote that evening detailing the list of the repairs that were required to satisfy the inspection. The amount quoted was very reasonable for the amount of work involved. They put five people on the project and got the work done the next day. The buyer was very pleased with the work that was done and we closed on time. The folks at Mr. Rooter were very professional, kept us informed and truly saved our bacon.

Kate Carter

I have lived in my home in White Bear Lake for over 40 years, and Mr. Rooter is one of the best companies I have ever used for plumbing...I was without water due to a broken pipe, and no local company would even call me back...finally, 10 days later, one company said that they would try to call me! then I googled plumbing companies and decided to call Mr. Rooterthey are one of the best companies ever! Very professional and ethical--they gave me superior service and ended up replacing galvanized pipes. I was so amazed...what a pleasure to work with such a great company! Thanks Josiah--you did a fabulous job for us. We will call again.

Satish Desai

Craig fro Mr Rooter came out to replace a broken valve for the hot water feed into the sink and dishwasher. It was actually a tough one that required some an additional trip out because of some very unusual parts that were needed for my setup. The whole process was handled professionally and quickly with a promptly scheduled second visit.

Joe Boyce

Mr. Rooter showed up within one hour of our emergency call on a Saturday, Craig was awesome, he found the problem immediately and because our system was a little different he took the time to research the components online before going in and fixing the problem. I was impressed with the professionalism and the knowledge displayed. We will no doubt use Mr. Rooter for any future needs.

Carol

Very knowledgeable and friendly! Great work! ROB. Excellent plummer!

Steve Hauge

Aaron Vasterling was excellent from the time he gave me the quote to the quality of the installation. He explained all the details and was extremely professional. If you get the chance ask for Aaron. You will not be disappointed.

Kyle Corey

Worked with Aaron. He was friendly, knowledgeable, and highly skilled. He was able to address every problem quickly and efficiently. Absolutely would recommend Aaron and Mr Rooter for anything plumbing!

Wendy Miller

Our water heater went out at the worst possible time just before New Years Eve. No one had availability so I scheduled for Sunday with Mr. Rooter. They called me on New Years Eve because they had a change in their schedule. Our issue was diagnosed quickly.

Tim Sutton

My experience with Mr Rooter was great. I’m not gonna lie - it was more costly than I thought it would be - but the work and the service was great. I would definitely recommend Mr Rooter. My appointment was on Feb 18 and it was urgent because our main drain line was backed up. Rob Larson arrived at 8:00 a.m. and 4 hours later the problem was fixed. Rob had concerns that if he went through the basement drain he may flood the basement, so he first attempted to go through the toilet. Due to the angles of the pipes the toilet approach did not work. Rob had to go in through the basement and thankfully it did not flood. Austin Richardson was also along watching and helping with the process. Rob and Austin had to lug the equipment down into our basement via a trapdoor in our kitchen - not an easy task. Rob worked on the drain for quite awhile and got it clear of much of the debris and roots, but he could not get out everything. It’s a 100 year old house and had some big roots growing through the pipe. Jehrid Churchill arrived with the water truck and they proceeded to clear the line by using the water method. Through the entire 4 hours Rob explained what was going on and constantly showed me the drain on the camera. Once the line was clear we could see that the old pipe was cracking and there is also a 5 foot section where there is no pipe at all. During the process Austin discussed options for replacing the drain, and will be providing a cost estimate. All 3 guys were very respectful of our home and did their best to keep the place clean. I work in the service industry - I am a landscaper - so I understand the importance of customer service and the importance of being nice guys. Rob, Austin and Jehrid were great guys. They are the reason that I will return to your company for all of my plumbing needs. Guys like that are what set a company apart from others. Kudos to them. Thanks Tim Sutton

Mike Meyen

We were having a problem with our water softener and Craig came to fix it. He was friendly, quick, made sure we got the best deal possible by giving a senior discount. Would recommend using this company if all the techs are like Craig.

Ryan Hall

Chris was awesome! He worked with me to investigate the multiple hot water pipes leading to this interesting bathroom (that has hot water feeding to the toilet, which isn’t ideal by the way), and helped figure out the solution. I’ve used this company before and they have always been great. Before I used them the first time, I shopped around after their free estimate, and came back to them. Glad I did. Thanks Mr. Rooter! Don’t confuse them with that roto version of rooter. Mr. Rooter is much better.

Mark Ryan

Landon did an excellent job clearing our clogged pipes. Friendly and professional.

Steven French

The guys worked hard and they did a good job. 👍 Thanks …

Tanesha Williams

Thanks Rob, Jeff, and Jeremy for making plumbing repairs easy to understand and painless. They took the time to thoroughly explain the issues and estimates and gave tips on preventative maintenance for the future. We began using them a few months ago and have only had positive experiences. They're reliable, affordable, and quick. Thanks guys!

Amy Coxe

Kris & Austin were great! I love that there's a training program, and Kris was really wonderful at letting Austin do what he could and taught him patiently about new things. Kris also let me know I could fix my faucet on my own, when he could've sold me an expensive service, then recommended a good quality toilet to replace my old one. The veteran's discount was nice, too.

Ann Hinrichs

We loved Mr. Rooter Plumbing. Tony's work was top notch, and after researching many plumbing companies in my area, Mr. Plumbing had the best price and included the estimation of the work in the overall once if I chose them to do our work. In other words, it wasn't an extra cost to come out and take a look! That was a sell for us! Thank you for your great work!

taye abubo

He did a good a job, and he was following every preseger tested and was checking perfectly

Anita Kwegyir raggrey

Fast and efficient service. Professional service personnel- Josiah M, Jon R, Derek O

sota proeung

Rob T. was our service professional. He was on time, professional and knowledgeable. Definitely would recommend Mr. Rooter and Rob for your plumbing services!

Debbie Bolf

Roman Dahms has very excellent knowledge of his job. He is very professional and informative. He was able to come out on a Saturday when my husband and I needed our plumbing system checked out. He has very great work ethic. Very efficient on getting the job done right and in a timely manner. A big thank you too him.

Debbie Lindell

Rob Trimnell installed a water line for my new refrigerator. He was incredibly professional, courteous, prompt, efficient, and thoughtful about the job at hand. I am most appreciative he came to help me. Thanks again, Debbie

Amy Agar

TINA ROCKS!! We had the most exceptional & professional experience with Tina! She went above and beyond with making sure all of our questions & concerns were addressed. Her customer service is top notch. Her love for our dog was so much that she almost took him! :)

Melanie Berg

Aaron was great, very knowledgeable and explained everything well. Alex was patient and kind taking considerable time to answer my questions. Both talented plumbers, complete professionals with friendly demeanor. I would (will!) rehire and highly recommend

Levon Trainor

Stephen & Tyler H came out to help me. Great guys, great workers, great problem solvers. 5 stars. will definitely use again if I’m lucky/unlucky enough to need them ;-)

Margie Beers

I had the honor of meeting Josiah from Mr. rooter and he was absolutely fabulous and so professional!!! He was just amazing in answering all my questions as I was overwhelmed!! He did an awesome job thank you!!!

Beth Holger-Ambrose

The person who came out I think his name was Austin did a great job of explaining everything to me, was very professional and helpful!

Steve Bates

My main drain was clogged and there was a tech at my house 45 minutes after I called. He was courteous, professional and did an excellent job.

Rana Das

Very Professional People - Jeff, Master Plumber is the best in the town and very polite and professional. There was something which was missed out in our Plumbing work but when we rescheduled the appointment with Jeff, he came up promptly, did everything to make it complete. Did a fabulous job. Strongly recommend Jeff and Mr Rooter. Thank you!!

Brent W

Mr. Rooter sent Jeff out to my home within a couple of days for a non-emergency need and he was able to perform the RPZ testing on my irrigation quickly. Very professional and sent off the reports to the city as needed. Very pleased with the service!

Laura Dholsgraf

I contacted Mr. Rooter for help with a multitude of tasks. The phone staff were extremely helpful and professional. I was able to schedule an estimate and repair on the same day, and on a weekend too. Mr. Rooter sent Tyler Asche, who was prompt and very professional. He did such a great job and I cannot recommend his services enough! This is the only plumbing service I will ever use. Great prices, fantastic services!

branden gonzalez

This company is absolutely amazing. I've worked with them for almost 7 months now on an everyday basis and it has been nothing but positive. Everyone in house is extremely helpful and kind and their techs are knowledgeable, kind, professional and most importantly time efficient. Whenever I have regular or emergency work Mr Rooter always guarantees me a time in the schedule that doesn't fail. I'm very proud to say we have such a reliable company on our side. I always let them know that their time and services are greatly appreciated simply because they are. If you ever have any issues do not hesitate to give this company a call FIRST.

Shelli Levercom

I think they did a great job but it just was done today but I'm sure it's good so far so good

Paige Hoff

Our technician, Brandon Moren, was fantastic. He was available earlier than expected even though we weren't. It was still a great service to call and see if we were. When he arrived, he was efficient and thorough. When we were wrapped up and still had questions about our garbage disposal, he stayed and provided my husband and I with additional education on how to diagnose the issue ourselves if it happened again. Could not be happier and now we know who we will call in the future.

Brian Wentz

The Technician - Tina was great and my girls described her as the coolest technician ever! She was very engaged with our daughters and a neighbor girl as she replaced our water heater and cleaned up some miscellaneous plumbing around the unit. Great experience!

Sherryse Corrow

They came out to assess a sump pump in a house that we were considering buying. I did have to pay a diagnostic fee, however, they did a great job and were so professional. They put booties on to keep the house clean as they entered. They answered all my questions, found an answer/solution, and provided a quoted estimate very promptly. They were great and I would undoubtedly use their business again.

Laurie Hanson

I was not quite sure how this was going to go as our initial encounter was not great, however both Tony, the owner, and Eric, the service person stepped up. I really appreciated that Tony made the extra effort to come on the service call with Eric. My concerns were both understood and dealt with to my satisfaction. I would have given them 5 stars had we not had problem with our initial encounter.

See

Eric Thies did a wonderful job at the clogged drain pipe we had in our main sewer system. He was prompt, even on the weekend, and worked very efficiently and effectively. He did a wonderful job at unclogging our pipe and explained things to us. Would definitely recommend this company and have Eric Thies as a Plummer again. Thank you.

Carol A.P. Pitz

Unlike several other companies that I called, Mr. Rooter really did provide 24/7 service. We had a major problem (sump pump failure on a rainy night that flooded our basement) and we were able to get service within an hour of making the phone call.The technician who helped us was kind, personable, and did good, high-quality work (installed a new sump pump) which solved a major part of our problem.Something that really impressed me was that when our technician was on the phone with his supervisor to finalize some billing details, I could hear the supervisor praising him for a job well done. It was nice to hear that Mr. Rooter positively recognizes their employees. Perhaps that's why he was so pleasant to work with.

Cathy Roberts-Brower

We had an emergency plumbing situation that no other plumbing businesses were able to help us with immediately. Mr. Rooter came through for us and got two workers to come fix our problem right away. Excellent workers, very professional. We will definitely be using Mr. Rooter again for any future repairs.

Monica Rannals

We had Tyler Ascher out for an estimate today. He was the best! His estimate was competitive and he was availabe to do the job today. (Mr. Rooter has regular hours on the weekend-no extra fees and convenient for working folks) We decided to have him install our new bathtub faucet and a kitchen facet, and we couldn't be more pleased. Very knowledgeable and courteous. We will definately use them again for our plumbing needs.

Rob Killinger

They were quick and clean. The service techs were very nice(capped off a couple of pipes for free). Did everything they could to make sure the job got done and looked good. Prices were fair. I would definitely recommend them for any plumbing work needing to be done.

Tamesha Gardner

We had the pleasure of receiving service from Josiah. He was an amazing professional. He explained everything in detail, and made sure we understood what was going on. He made sure to answer any question that we had, and completed his job thoroughly. I would recommend this service, and will use them again for future needs.

Sue Einess

Installed gas range and dishwasher. Great service and very knowledgeable. They ran to the local hardware store to get a part to make sure it was installed with proper equipment. Scheduling was not a problem- same day service. Can’t say enough great things about these guys!

Jean Falkavage

My water heater that was 2 years old had leaked water all over my basement floor. Ken Bartlett came and inspected it on a holiday night and it turned out to just be the pressure release valve. He explained how this worked and advised me to circulate the water in my water heater due to the color of the water coming out of the valve. He did not charge me for the service call!! Ken was polite, informative, very professional and I would request him again for a plumbing job.

Jeannette Lassi

We need help with a water turn off for our refrigerator at 8pm at night after the water dispenser would not turn off and flooded out floor. I called Mr. Rooter and Josh was here within the hour. He helped us immediately and was so polite. I WILL call them for any plumber issues and I have saved all their info for quick access in my books.

aaron bowersock

Had a couple slow leaks to take care of that were definitely outside my wheelhouse or basic skills to handle (cutting and fitting pipes, updating valves). They arrived on time and took care of all issues in a timely manner.

Julie Roberts-Piper

Friendly, courteous and knowledgeable plumber who listened to my concerns and answered questions while reviewing the necessary work to be completed to resolve the immediate problem. He worked steadily and cleaned up the affected work areas.

Cindy Schmidt

Rob Larson came out bright and early to take a look at the basement drain. Determined it wasn't the main line and set to work on clearing the clog. Finished and tested and all was good. A piece of equipment leaked on my carpet stairs. He let me know of the stains and cleaned them up and even asked me to inspect to make sure he got it all. Awesome! Great customer service.

Sam Campbell

Cory knocked out all the plumbing needs we had in one day from plugged bath to replacing outdoor spigot to redoing the plumbing on our bathroom sink. I will definitely be using them again for plumbing needs - super knowledgeable and willing to work with you to keep issues from happening in future.

Andrea Moen

Century Link detected a small gas leak and I needed a pipe replaced that day in order to have my gas turned back on. Mr Rooter said they could get someone out that afternoon. Tyler and Jordan worked for many hours and were going to have to cut into my brand new ceiling to get at the pipe. They did try to avoid cutting the ceiling and went above and beyond by fixing the pipe thru a small opening without having to cut up my new ceiling and wall. I really appreciate this given the easy solution would have been to just cut up the ceiling. I highly recommend!

Patricia Garcia

Neal was very professional and explained the problem and fixed it. Very friendly service and asked if we had any other problems he could look at. We will definitely call Mr.Rooter Plumbing again in the future.

Jennifer Zacharias

Very responsive, reliable service. Quick to schedule, arrived when they said they would. Worked diligently to troubleshoot some tricky issues with our appliance installation and upgraded our gas dryer line to be back up to code. Friendly & knowledgeable. We definitely recommend their service.

Kate Kalil

I had frozen pipes due to the way below freezing temperatures of the past few days and Vadim Paskar from Mr Rooter Plumbing came to my home and got the water flowing again! He was courteous, very professional, and so thoughtful when answering all of my questions. I spoke with Tony at the office when setting up my appointment and he was also very helpful and quite nice. I highly recommend this company!

Michael Kraklau

Mr. Rooter Plumbing was very professional and timely. They responded with sending a technician to my house the same day I called them. Gave me an cost estimate on fixing or replacing my 10 year old 50 gallon A.O. Smith WH. I decided to move head with replacement. They arrived the next day with the new replacement WH. Removed and replaced in a matter of couple hours. I was very concerned about potential damage to the floors and stair finishes. They brought the old one out and the new one into the basement with zero problems or damage. I highly recommend Mr. Rooter Plumbing.

Amy Pearson

We had a leak in our basement and Jeff Strom came and fixed it, he did it in a timely manner. He was very professional and did a great job. VERY satisfied with his work! Thanks again, we will definitely use him for future issues and would recommend him to anyone!

Jason Traynor

I have several sump pumps in my basement and one of them appeared to go out on me a few nights ago. I called Mr. Rooter of Twin Cities and made an appointment. Not even 30 mins had gone by before Jeff called me back to talk about what issues I was having and to understand the severity of the problem. After meeting Jeff today I'm really glad I made that call. Once he got down in the well he tested a few things and wound up pulling out a broken check valve that was the cause of the issues. I'm sure he could have replaced the sump and charged me a small fortune but instead the repair cost was minimal and my sump has been working better than ever now that the real issue has been resolved. Having a plumbing professional I can trust is incredibly important to me and thanks to Jeff at Mr. Rooter of Twin Cities I know who I'm going to call the next time I have any problems.

Zack Sommer

Great and responsive! Josiah was so professional and easy to work with!

Ted Mika

Great work, very professional. Did the extra steps - like securing a loose gas pipe. Knowledgeable, friendly. Didn't try to upset, and give me price options. Excellent experience overall.

Terry Mruz

Had many problems with my mom's 55 year old house. The friendly techs fixed the bathroom sink drain and the big laundry tub problem downstairs which was backing up big time. Helped us save $$ by suggesting to do it all at once to save trip fees. Also replaced some leaky water pipes downstairs. Everything is working great and the new laundry tub looks great (the old concrete tub had a crack and needed to be replaced). Thanks Roman, Jeremy and Kris for a great job! I would highly recommend Mr. Rooter to anyone!

Cheryl Skluzacek

As always for us we had help in about 15 minutes. Chris and his apprentice quickly found the problem and gave us options regarding repair and what each would cost. The apprentice also mentioned replacing a pipe that had already had two leaks and I had wondered why that had not been done before. Since the base fee for pipe replacement starts at 5 ft and the current leak was in another spot we were able to take care of both for only a little more $.

Ann Hinrichs

We always call Mr. Rooter Plumbing first for our needs! Always, always the work is done well and completed in a fair amount of time while employees are professional, helpful and provide quality outcome.

Dana Kelly

Dennis was great. Friendly and communicative. He provided a temporary fix that didn’t hold quite as long as expected, but Mr. Rooter refunded my charge. They were quick in getting someone out to help deal with my situation. I would recommend Mr. Rooter to friends and family. Thank you!

Wayne Warling

Five star rating for Mr. Rooter plumbing is certainly justified; you have earned my respect. They sent me Dennis and Rob to give me an estimate for basement floor drain replacement. I was greatly impressed buy their excellence in customer service and professionalism concerning plumbing knowledge to explain all plumbing issues and concerns troubling me. They gave me a FAIR estimate and provided answers to all my questions. I HIGHLY RECOMMEND MR. ROOTER PLUMBING !! THANK YOU MR. ROOTER YOU ARE GREAT !!!

Jaime Delzer

Super professional on the phone - got us hooked up quickly with an appt. The service technician, Rob, was fast and careful to not disrupt the house. He was funny and friendly, though...taking time to make the baby smile and pat the dog and cat so that everyone was comfortable. You could tell he took pride in his work.

Michael J. Bird

I first used Mr. Rooter when a local DIY star (JoAnne Liebeler) recommended them on her show in the early 2000s. I've called them whenever I'm had a plumbing issue I couldn't/didn't want to handle. I have found them to be sympathetic, responsive, experienced, and a good value for money. Prior to using them, I called the OTHER company with Rooter in their name, and the contrast is all in favor of Mr. Rooter. I don't hesitate to recommend them, and have to several friends.

A Gregory

We live in an older home in the TC area and have tree roots invading our sewer line to the street. After noticing that our basement drain was backing up with every load of laundry, I called Mr Rooter to see if they had someone available to troubleshoot/fix the drain issue. Amanda, a very nice woman, answered the phone right away and had an opening the next day , so she sent Brandon out to my house. It only took him a few hours to diagnose, hydro jet and put a foam root treatment along the drain pipe to the street. I am relieved that the drain pipe is clear! Brandon was very professional, informative and extremely efficient. Thank you for such wonderful service! I will definitely use Mr. Rooter again!

David Thao

Rob did an awesome job fixing my clogged toilet. He was very respectful, on time and finished the job at a unbeatable price.

Nancy Thieret

technician arrived when expected, did an excellent job, I would hire him again to do more plumbing jobs.... Actually he came back again to fix more. Again I was very happy and the repairs have held. I had him install a dishwasher, replace a laundry tub, and fix two leaking faucets.

melissa Tommerdahl

I have used Mr Rooter a few times and it's safe to say I will never use another plumber again. Their customer service is amazing. They take the time educate me throughout the process. You won't be disappointed with this company.

Thomas Murphy

My mother had a drain pipe issue I could not handle..Josiah arrived on time and was very professional. The cost was explained and reasonable. Josiah explained the various services that they offer in a non-pressure manner. Highly recommend this company.

Andy Gillett

I called left a message Sunday evening to book an appointment, Monday morning I was contacted and was given an appointment that afternoon. At 1pm my scheduled time Tina arrived to do the work but was unable to complete the job due to needing to order a part. By 1pm the next day the new part was being installed and the work completed by 1:30. Tina turned out to be a very knowledgeable person and very pleasant to work with and I will be the first to recommend her to friends and neighbors. Thank you Andy the Brit

Jolene Metcalf

Cory and Eric came by to help us install a new toilet. They were both very kind, curteous, and clean. They informed us of our options and offered a price that fit in our budget. They even gave some attention to our pups. Thanks guys!

larry nettles

Roman Dahms from Mr. Rooter Plumbing Service Professionals did a fantastic job at unclogging our drain that had begun to back up and inconvenience the laundry area of the house. Mr. Roman was very clear in explaining the work he had done and in showing the example of what to do in case of another flood. We do appreciate the service greatly and those guys being willing and able to get a technician out to us the same day we called. Thanks Mr. Rooter Plumbing & Keep Up The Good Work!!

Lynn Gliniany

Had an issue with water pressure when turning on a second water fixture in the residence on 05/23/19. The Service Professional (J. Miller) arrived promptly at 12:10 pm. After checking water pressure with and with out turning on a second water fixture he was not quite sure what the problem may be. He however contacted the master plumber back at the shop to discuss with that individual. He then contacted the city water department and discussed issue with them. He was advised that there is possibly a leak or an obstruction in the main waterline that runs between the street and the meter inside the residence. I was provided a phone number to call and request an appointment for the city to come out and check the water line from the street end. Service professional was very professional and explained things in great detail before leaving from the residence. Would recommend this company for any plumbing service. Terry G.

Laurie Ziegler

Josiah is the GOAT. Super pro, explained everything, in and out in under an hour. Will def use again when needed.

James Henderson

I have nothing but great things to say about the two professional Mr Rooter Plumbing sent to me to do the job. My shower looks great and works great. YES I would call them again and I will let my family and friends know about this company. Thanks for everything

Trina Hall

The technician kept me informed of all the work he did and the cost was fair. There were no extra or hidden costs. He was very helpful and went above and beyond to help me with my project. There were some things he helped me with that I felt were extra and he cheerfully helped me without hesitation. I highly recommend this company and the technician I worked with.

Donald P

Rob Larson was great. He was fast and spoke me through everything. My experience makes me keep their card in case I need service. The price seemed a little higher than I expected but they came out for free to check it out, so it was worth it. Thanks Rob for great service.

Jeanne Deschneau

The repair man was prompt and courteous. He wore booties and a mask was very professional and replaced my garbage disposal quickly. My only dissapointment was that although the garbage dis. was only 139.00 the labor was over 100.00 an hour which I was not expecting. My entire bill to replace the disposal came to 549.+ OUCH!! .

Brian Mehus

Putting in a new fireplace and Mr. Rooter came out twice to make adjustments to the gas line. Both times were timely, professional, knowledgeable, and did quality work. Would highly recommend.

Sroechinee Sangswangwatana

Neal F. was knowledgable, kind and efficient. He explained what the problem was and my options where to fix it and took the time to explain why it was happening to give me a better understanding/ peace of mind! Would highly recommend Mr. Rooter and definitely would recommend having Neal coming out to fix any issue!

Ryan Pearson

Ken from Mr. Rooter did an amazing job on a major plumbing issue I had. He was fast, efficient, accurate and the price was right. I highly recommend their services.

Paula Schuster

Tina was very helpful and knowledgeable. She did quality work with reasonable fees. She gave us a lot of great tips and advice and we will definitely hire her again!

sandy mehrkens

The best company I have ever used. I’m recommending Mr. Rooter to all who are in need of an excellent plumber. 😊 …

Susan Burns

Spent the morning leaving messages on answering machines of plumbers in my area, and most didn't return the call. We had a drain back up and needed help now. I called Mr. Rooter, and the nice gal on the phone said they could have someone there in half an hour. He came, figured out the problem, and cleared it up. Thanks for the prompt service!

Raschel Rask

Kris C. was very professional. He went above and beyond trying to find a part for my challenging shower repair. When the part couldn't be located, he gave me alternative options and associated pricing, allowing me to make the choice as to how to proceed. He kept me informed throughout the process, got it done and cleaned everything up perfectly.

Ethan Fie

Rob came out to fix a leaking pipe. He was super friendly, found the issues immediately and was able to get them fixed.

Tracey Dickinson

I came across an old gas pipe in my 1924 house that was not in good shape, called Mr Rooter to set up an appointment, and was able to have it set up for the next day (a saturday even!). Josiah showed up at the beginning of the service window and ran me thru the options on how to proceed with the gas line, and he also wound up fixing another plumbing issue for me that i had not mentioned when i set up the appointment. All the quoting was up front and no-pressure, the end cost was exactly what was quoted before the work started. It wound up being a longer fix then i think either of realized it would be, but Josiah was very efficient and professional and got the job done! I would definitely recommend Mr Rooter.

Scott Little

While my experience at Home Services Club is yet to be validated, I can say with certainty that Mr. Rooter has been top notch. Dennis came to the house, assessed the situation with my water heater, called the home warranty company for me. Professional, courteous and honest. I’ll be a repeat customer for sure. Thank you!!!!!

Gregory Hansen

I called at 8:21am with a pinhole leak in one of my copper pipes. At 10:45am work was completed. I'm totally satisfied with the service and it was finished way sooner than expected. Emanuel Whiteman, my plumber, was very professional and a pleasure to do business with. I would recommend Mr. Rooter.

peggy ihde

I live in a double-wide mobile home. My pipes froze overnight and I discovered it when I returned from work that morning. Mr. Rooter came out that same day, checked heater tape and it was old and wouldn’t work. They diagnosed and returned the next day with new materials and after a few hours it was all done, and within one hour, my water was all running! Thank you, Mr.Rooter!

Richard Wallin

Service Tech Ken Bartlett was here this afternoon and did an excellent job. He diagnosed a faucet issue we were having in minutes, made a slight adjustment to a fitting and fixed the problem. We had anticipated a major repair and were so happy that he was able to not only make it work with a minor adjustment but he also educated us as to how to fix it ourselves should the problem repeat in the future. We will make sure to request Ken Bartlett the next time we need a plumbing professional. thanks Ken.

Nick Thill

Craig and Aaron went above and beyond what I had them there for. I had them replaced my shower faucet and tub surround. I live in a steal prefabricated house from the 50s. It’s not your typical house and they were able to make it work. I can’t say enough how happy I am with the work they did.

Vicky Fisher

I highly recommend Mr. Rooter. Craig came out on a late Friday night to replace our water heater and did a fantastic job!! We will use Mr. Rooter always. I would give 100 stars if I could😁 …

Dale Bukowski

Fix2Sell, LLC just starting using and working with Mr Rooter. We are extremely satisfied with the quality of work, their responsiveness, their professionalism and communication process. We would highly recommend them and will be utilizing them for many more of our projects.

Saurabh Shah

Tina from Mr. Rooter was timely, knowledgeable, patient, and thorough in her work. Due to early snow, water in outdoor pipes froze and the valve blew out. Even though it was really cold, she did an amazing job fixing the issue. I would highly recommend Tina from Mr. Rooter.

Greg Menzia

We have tree roots in our serwer pipe. I called and Erick came out and removed the roots and sent down a sewer camera and found cracks in the pipe. We are planning a relining of our serwer pipe soon. Erick was prompt, kind and consciencious. He made sure that all the roots were gone and pipe was cleaned before he was done. I recommend Erick highly for all your plumbing needs!

Sarah Granrud

Vadium Paskar took the time to answer all my plumbing questions and explain how plumbing in parts of my house worked. He gave thorough explanations of all my options before providing any services along with clear quotes of services. I have used Mr. Rooter's plumbing in the past and have had similar experiences. I would recommend Mr. Rooter's plumbing services for anyone who wants nothing less than excellent customer service.

Sarah Johnson

We had a water heater replaced. They were willing to come out and gave me several estimates with absolutely no pressure to sign with them. I contacted one other company who wouldn't even come out and gave higher estimate over the phone. Heater was replaced very promptly and repairman Doty was very nice and explained things to me.

Joanne Thorson

Josiah was very nice and helpful and got our water back on.. YEAH!!!

DarknessIsPwr

Brandon came To my house after we had a problem with our spiket and fixed the issue and added a shut off valve for it so if we had the problem again we could at least have running water still. He was very efficient and was respectful of our house while he was here! I will be calling them again if I have any problems with plumbing.

Kelly Holtan

I had to call the plumber come out o a Sunday afternoon cause the cat knocked something into the toilet and well the toilet was now not working. The guy ( Roman)that came out was very nice and very helpful was able to get it out and able to get my toilet working again. Very nice and very friendly guy. He was very informative with what he was doing and new what would be best to help with this problem.

Donna Clemens

Fast and professional, same day service. Roman explains the project, no pressure and even though he said we could do job ourselves, we were comfortable having a professional do the job. Will continue to use this company for all plumbing needs and refer to others.

Brett Bechtold

I needed my main sewer line replaced due to age and roots. Dennis came out and they did an amazing job repairing and replacing everything. Fast service, great technicians. I would absolutely recommend them for any issues. Thanks!

Carlye Veer

Was very happy with the work Ken Bartlett did in unclogging our shower drain. Besides being very courteous and profession, he truly went above and beyond to help us remedy our issue. Would recommend to anyone

TheFoxandTheRabbit

I called MRP about 3 weeks ago. They were nice on phone, prompt, and very professional. The work they did/do is superb. All the people i talked with , asked questions to, were genuine , honest, kind and respectful. It was not an easy job either , and details were not missed, along with my questions and concerns. Excellent work and work ethics. Along with being so nice, which for me is utmost important, ( still makes me cry happy how patient and kind they were ) ... they stuck to work, and came when said they were, and cared about my concerns. If i need help again in future, i will call this company. And will recommend to any in need of great service and work. Sincerely, P. Mosher. Monticello, Mn.

Mike Boardley

$431 PER HOUR! TOTAL FOR 4 HOURS = $1724.72 What did I get for nearly $2000? 2 spigots outside the house replaced and a shower head replaced. It looks like they did good work. Everything got done and they have a professional service but seriously? $431 per hour? Will call someone else next time.

Sandy Thoele

Very nice! Took care of the problem. Great communication

Laquita Williams

Derek and Josh were professional and did an excellent job.

Daniel Moldenhauer

We are very satisfied with the work that your employee Eric did for us. He was very professional , courteous and friendly. We would recommend him as well as Mr rooter anytime!

Vong Vang

Backed up kitchen sink and couldn’t figure what the cause was after exhausting different options to unclogged it. Called Mr.Rooter after reading the reviews and couldn’t agree more. Great service and professional. Brandon was knowledgeable and made sure everything was working before he left. Likely the only company I’ll call for future needs. A+!

Alyssa Millerberg

I just bought a house and called after discovering a leaking kitchen sink. I knew we needed our sink repiped, but he not only fixed the water flow, he moved our dish washer pipe to stop water from staying in it and replaced all of pipes for less than any other quoted cost!

Shawn Hansen

Woke up to a hot water heater that had quit working during the night at some point. Was able to get same day service scheduled and Brandon, the tech, was here at the very beginning of the time slot. Brandon got right to work diagnosing the issue and explained all my options. Brandon was able to get it taken care of quicikly and had us back in hot water. Brandon was great. Pricing is a bit high for what was actually done, but I guess for same day service and a quick solution to a must have, its worth it.

Nick Palmateer

Kris C. and Jon did an awesome job finding and fixing the leak. Especially because it was hard to pinpoint where it was coming from without opening it up. Job was done great and cleanup was just as good. I know I'll be calling Kris for any future plumbing issues.

chong xiong

My water heater was not working anymore. Looked online and saw Mr. Rooter. Called them out and Dennis gave me a professional and honest opinion on what was going on with my water heater. Needed water heater and old gas piping replaced. Dennis and Josiah came out the next day and did a great job installing everything.

Jim Swanson

Kris C was very professional and repaired our plumbing issues promptly and with a high quality of workmanship. I really appreciated him contacting his boss to confirm the nature of the problem. After discussing it with him, Kris opted for the lower priced option which solved our leaky toilet. Thank you.

westin bye

They were misleading with cost, I thought diognosing & quote was free, unless they did not find any problem. They did find a $420 problem but they still charged me $150 for the quote. I understand time is not free it was just an expensive misunderstanding, be careful and clear about costs, and for me there are lots of other plumbing companies out there for me to try.

DonYae May

Antonio McDonal call Mr. Rooter and Roman came out the same day. He was very knowledgeable and explained my choices in ways I could understand. I appreciated the fact that he suggested more permanent solutions rather that a “band aid” fix. I trusted him from the beginning. Thanks Roman and Mr Rooter for making this a great experience. With the purchase of a Membership, Antonio now has a personal plumber for all 3 local properties!

Ellen Hill

An antique sink was repaired and remounted and it was a beautiful job. He was professional and knowledgeable. I have already asked him to do another job.

Tim Korby

Dennis Damptz did an amazing job and went way outside of the box to get the job done. I broke a pipe while trying to replace a shower valve on a Saturday; we were leaving for vacation that day too. Within 1 hour of calling, Dennis arrived and replaced the pipe and valve and we were able to leavr for our vacation on time !! I would highly recommend Dennis and Mr Rooter any time for any project !!

Douglas Abraham

I called the company to come and clean my main sewer line as preventative maintenance. Aaron the plumber was on time and did an inspection with a camera through the whole line. He did not try and sell me what I did not need and was very pleasant and professional.

Scottie Bahr

Had a great experience with our Plumber (Brandon) today at our Duplex in Minneapolis. Helps to have a little luck as well. Appreciate Brandon's communication with me over the phone and the good news that the obstruction causing the problem was found without having to spend the additional expense to snake the drain...problem solved and I'm a happy landlord. Also appreciate Jennifer (dispatch) who took my call and worked with our tenant to coordinate.

Chas. Campbell

Just completed a tricky job of getting my home's water turned back on after a freeze-up. These folks handled the whole thing, including getting the city out to replace meter and turn on the water. I was able to complete the whole operation in one call at a vary reasonable price including the plumber paying for the city meter and allowing me to reimburse him! Thanks for a great job! - Chas.

Gayle Mueller

Great service. Trevor took care of my problem immediately. Discussed ways to avoid it happening again and even went above and beyond and looked at the water heater and checked water pressure. Awesome experience. Will definitely continue to use Mr. Rooter.

Terry “Red Rover Pizza” Savoie

Pleasant experience. I didn't actually get any work done, but i never felt any pressure to make a purchase. Plumber was well mannered, wore protective covers in the house, and was on time. I'd call them again.

Joshua Kauder

They did a fantastic job. The technician was excellent.

Brenda Himrich

Eric Theis was very professional and nice. He was able to get my favorite earring out of the drain, unclog two drains, and left the space cleaner than it was he arrived.

Laura Sokol-Kraft

Kris and Jake went above and beyond the call of duty. We had Kris at our house for a plugged sewer pipe and with a lighted scope identified a large disc that was plugging the pipe access to the street. The disc was unreachable by any equipment they had or we had in our house. Kris came back with Jake, whose long skinny arms were just long enough to reach the disc and pull it out. This saved us having our basement concrete broken up to access the pipe just to retrieve the menacing disc (which turned out to be the optional flap to stop sewage backflow from the street). They saved us over $1500 and a lot more hassles with their creative. out-of-the-box thinking and going above and beyond what we've seen with other plumbers. I would HIGHLY recommend Mr. Rooter!!!

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