Reviews of Knight Plumbing, Inc.. (Plumber) in Milwaukee (Wisconsin).
Knight Plumbing, Inc.
4270 S Howell Ave, Milwaukee, WI 53207, United States
Description
Information of Knight Plumbing, Inc., Plumber in Milwaukee (Wisconsin)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Knight Plumbing, Inc.
Sunday
Closed
Monday
8 am–4 pm
Tuesday
8 am–4 pm
Wednesday
8 am–4 pm
Thursday
8 am–4 pm
Friday
8 am–4 pm
Saturday
8 am–12 pm
Reviews of Knight Plumbing, Inc.
Emily Anderson
I reached out to Knight Plumbing after essentially being ignored by a couple of other companies in the area. They got me in for an initial consult and set me up for an appointment very quickly. They were booking about 2 weeks out at the time. Everyone that I spoke to was very friendly and professional.
This is likely not common ... but Andy came out the same day I called for the consult because there was an opening. I got my estimate shortly after. He was great, personable and professional. A funny guy that knew what he was doing and was able to do the same efficiently.
The project: We had a concrete wash tub in our basement that had water ... and other things... backing up into it. He broke down and removed the concrete tub, replaced the tub, the surrounding faucets and pipes. He also replaced a very old toilet that was bolted to the wall in the basement.
This was a 6 hour project. I appreciated that Andy showed up with a bright purple van that said Knight Plumbing and that his shirt identified the company as well. He introduced himself and was very courteous and professional while in our home.
10/10 would recommend.
Joshua Fleming
We had a crack in the toilet tank on our very old toilet. We initially had to make an appointment one week out, but were able to be added to their cancellation list. Lucky for us, someone cancelled the very next day and so Wrigley and Isiah promptly came out to check out our toilet. A replacement was recommended instead of repair, and they explained the process and helped us choose a new toilet. From start to finish, it took less than two hours. The final price was reasonable and even less than initially quoted once they saw what kind of model we needed. The guys were pleasant, worked quickly, took time to answer our questions, were clean and respectful of our home, and even graciously laughed at my bad jokes. 10/10, would use Knight Plumbing again!
Rob Berken
Called first thing Monday morning after water heater went out over the weekend. They arrived on time and within an hour of my call. They provided 3 different price options for replacement and explained all of the pricing and got to work quickly once I made my choice. While they were here, I also asked about drain and sewer cleaning. They were able to inspect and get my garage drains cleaned out and functioning normally again. Very great work and very professional. Would use again if the need arises.
Mitch Goza
Professional service…. Courteous and knowledgeable staff. Had two outdoor spigots repaired that were 20-30 years old and were leaking when in use. Indoor shutoffs also dripping when on. Had to move the pipes by coring a new hole into the foundation on both sides . Took about 2-3 hours but everything looks great on all sides (in and outside ). Only reason for 4 ustars is the price. Paid $1500 for the above and after talking to the neighbor who is an independent plumber, he thinks I was overcharged a bit. Plumbing isn’t my wheelhouse so I defer to the experts… and happy to do so! One never really knows what things SHOULD cost, but overall happy with the job. Might gather other estimates in future.
Elaine
After being called at work about water backing up in the laundry room I was in a panic as I was a new homeowner of all of 2.5 years. I rushed home and all was good. Water went back down. That is for a few days. Once again the water backed up. I once again was in a panic. Said enough was enough and called around. The first place said they could not make it out until the 14th. It was the 1st. Nope I need to shower, wash and other things that use water without it backing up in the house. Next was Knights Plumbing. Linda was an angel and said she would put me on a wait list. After explaining the issue she was able to pull someone to help. The wait was no longer then 20 minutes. Seeing that purple and white truck pull up with the chest piece I was so relieved. The plumber , Isiah, was so nice and professional. He explained everything to me and gave me a price before starting and that I was more then happy with. I told him Knights Plumbing has a new customer for as long as I have my house. He made me feel comfortable and just him explaining so much to me made me more aware of so much about my property plumbing inside and out and I am so happy I ended up with this company. Isiah, seriously, you are AWESOME!!! Thank you!!
Amanda A
I am fairly certain I overpaid for what I got fixed. Their prices aren't transparent prior to them coming to your house (which is a min $99 charge) so I felt kind of stuck using them once they were in my house and I was quoted. But they came the same day and the guy was nice and knowledgeable except he didn't know if there was a warranty on the work completed.
I am not sure I'll use Knight Plumbing again as I feel uneasy about paying $700 for the 1 pipe replaced in the middle of my unfinished, open-ceilinged basement that took 1 hour.
Update: Knight Plumbing called and advised they agreed I was overcharged and the cost is now $500 and their work has a 1 year warranty.
Winnie Huebsch
Absolutely wonderful in every way! Professional, prompt, totally service oriented, thoughtful, immaculate work! I will never use another company now! My sewer backup was extremely promptly dealt with and the thoughtfulness and care I was given greatly eased my worries! I had Knight back to fix a toilet issue and they were equally wonderful! Great staff and supportive of your needs!! I highly recommend them!
Lynn Brooks
The whole team at Knight was awesome! From the first phone call with the receptionist for service to the work performed by Wrigley & Tyler. Super polite, knowledgeable, professional and happy people. Fixed the problem without hassle.
Bobbi Peterson
Andy came in, diagnosed the problem, told me how he would fix it, and did the job professionally and courteously. He was very friendly, very knowledgeable. When he encountered a problem, he quickly found a solution. The work he did was beautiful. Andy strikes me as a person who is very proud of his work and his profession. I would recommend Andy and Knight Plumbing to anyone who asks.
James Klopp
I had a water heater installed. Knight Plumbing had a plumber out to my house the very afternoon that I called. The installer was friendly and professional and extremely good at his job! I’m extremely pleased with the service that I had gotten.
HuaD Gao
Really like their professional services, quick response and very friendly. We had serious sewer line cracking and tree roots issues.They use video as a standard process which is very useful to find exactly what is happening and demonstrate how they fixed problems. I strongly recommend this company to people who really want to get professional jobs done.
Andrew Helminiak
Even though it was not an emergency, Knight plumbing was able to take care of my sump pump repair the same day I called. Andy was knowledgeable and helpful and gave me options for the sump pump replacement. He also answered general plumbing questions I had. Overall only took about 2 hours.
MitchCumstein
My water heater started leaking over the weekend to the point that my darling wife couldn't take her daily bubble bath/bittle of champagne sabbatical in her bathroom because there was no hot water. I left Knight's a message through their website and I got an email a few hours before they opened saying to call them at 8 am. The person on the other end of the phone was friendly and the plumbers got to my house an hour and a half early. It was a quick assessment since I k ew what I wanted, the guys ran to the shop and grapped the water heater, and in a couple hours it was in. They were professional, courteous, and just a couple of nice younger fellas. Read the other ratings, read the business's responses. These guys do good, quick work and are thoughtful in their customer interactions. Next time my old college roommate, Ty, has to recommend a plumber to his buddy Carl at Bushwood, I'll definitely recommend Knight's. Seriously, great job, hang on to those two young guys - they're keepers.
Terry Bell
I used Knight Plumbing twice now and had a great experience. I will continue to use them for all my plumbing needs. Andy was my service guy both times. He’s awesome!!!
Arlene Pruss
It was a big job, they started at 8 and finished about 1:30. The two gentlemen were very professional and explained to me almost everything they were doing. After the completion of the job they clean up after themselves and took the trash out with them. I was extremely impressed with the great job that was done.
C
The technicians that did the work were AMAZING! They were courteous, kind and extremely knowledgeable and qualified to do the repair work. I will never hesitate to use this company again. GREAT JOB!
William Seale
Positives? Job was small and they were able to come over the same afternoon. Work was done quickly, cleanly, and the service fellow was professional and friendly. Zero concerns about quality. Negatives? I had originally called to get any idea of how much the tiny gas capping would cost, as I knew it would only take minutes, and they initially refused to give a ballpark, only to vaguely say something like 'shouldn't be more than $315ish'. I knew the pipe capping would take 15 minutes and assumed it'd be in the $150-200 range once they dove in. They showed up, took 15 minutes, and then charged me $315 - stating it was the 'minimum gas work fee'. If that clear company minimum charge existed then what stopped them from just saying that? Heck I may have still gone with them, and the work was fine, but it's the kind of head-shaking moment will make me hesitant to work with them in the future.
Tim Flaherty
Andy, capped the existing drain under the kitchen sink and rebuilt the whole drain to shunt down to the basement. He did a wonderful job. I am hiring him for another job. 5 stars all the way.
Linda Slife
Andy arrived as scheduled, analyzed our problem and gave us a quote to fix the problem. Quality professional work.
Our second time using Knight Plumbing and highly recommend their service.
Larry and Mary
I am extremely pleased with the job completed. The technicians arrived on time and completed the job in a timely fashion.
The cost of the repairs were a little steep for the time it took to complete. I would use them again.
David Buckner
They were quick to respond to my call for an estimate for repairs to a sewer pipe that was broken.when I okayed the estimate quote they were very quick to come back a couple days later and repair the pipe.I will recommend this company to anyone needing plumbing work
Jeff Jordan
Repaired sump pump discharge pipe with a cost effective and very practical solution. Andy was very patient and understanding of our needs.
Lisa Spahn
I called in the afternoon about replacing my water heater that had started leaking and they happened to have a cancelation that day and could send someone out right away! Andy was very professional and did a great job explaining everything to me. He even talked with my father on the phone to assure him that it was "Dad Approved"! It was truly appreciated! He got to work right away and had my new water heater all setup in 2hrs! Highly recommend! Amazing service! I got the Knights warranty with my new water heater so I will DEFINITELY be a returning customer!
C Jared Castor
Knight Plumbing was punctual, prompt, and knowledgeable. While they were unable to address the underlying problem (very old house has a house trap that will require extensive remodeling), they were able to get the sewer line clear and explain the issue, as well as ways we could deal with the problem until we could get it fixed. The two plumbers (one master and one apprentice) were courteous and thorough in addressing the problem and the cleanup. We were grateful for clarity without condescension. I would use Knight Plumbing again.
Brian Dorsey
With a finished basement and a sump pump over 10 years old, I knew it was time to have it replaced. Knight Plumbing did an amazing job with the install of the sump pump and back up battery system. Jacob (the service tech) was curtious, professional, and very knowledgable about the job. He never tried to push me for upgrades. Always letting me make the call on what I wanted to spend. Once I chose the unit, he informed me that he had installed plenty of sump pumps, but never a back up battery system> So he called in Brad for some guidance. Brad arrived quickly to help set the system up and advise on how it worked. Once up to speed with the unit, Jacob completed the install. Neve once did I feel the job would be compromised because this was Jacob's first battery back up install. He completed the job in a timely fashion and left me with a new ready to go sump pump. Thanks Knight plumbing, especially Jacob!
Blanca Chavez
They were attentive calling me right away and got me an appointment for the same day súper helpful and professional people. The plumber were efficient, very good at their job and explained to me exactly what they were about to do. I would highly recommend this company and I will use their service in the future as well. I was very satisfied with the job done (sewer issues)
Tomas Kelnhofer
This review has been updated from 3 weeks ago to address my concern that was reported right after the first service call.
UPDATE 7_24_22
Knight Plumbing's operations manager reached out to me and listened attentively to concerns that I brought to his attention about a newer employee initially assigned to my home. He apologized and made sure that my 2nd plumbing issue was appropriately and professionally addressed by an experienced staff member on an agreed upon date. The company has very good communication with appointment reminders (text messages) and ensures that their customers are ultimately pleased with their work.
Initial Review from 6_30_22
Toilet re-seating and toilet supply line replacement was done satisfactorily, but I was very disappointed that the service individual who came out was "not interested" in determining the root cause of my utility sink leaking. This causes an issue with the company's ability to give an accurate ball-park estimate even on the day of work based on a customer's needs (threaded utility faucet). I got the feeling a third trip would be necessary to get my plumbing work done. The $450 for service call/repair was not commensurate for work done today.
Dawn Wicker
Arrived on time. My house is old and there were a few issues to deal with, but the guys figured it all out and installed the new water heater in less time than I had thought it would take. Very nice but professional employees. Would definitely recommend them!
v a
Jeremy was prompt in my request. The amp time to respond after sending out for service was prompt. Jeremy showed up ready to work and explaining all the details and what he recommended and was doing. He cleaned up after his job and explain the bill before collecting the fee. Would strongly recommend knight plumbing to anyone looking for professional prompt plumbing service. I forgot to get a business card but his information will be stored for future use.
Carson Maule
Great service, all around, from the crew at Knight Plumbing. They came in and replaced most of the old pipes in our basement, put in a new shower, and even setup a line to a new fridge. Our old home threw some curve balls at the team but they were able to work through the challenges and complete all of this in only one day of work. Very satisfied customer!
K S
I can't believe they were here in less than 30 minutes from the initial call! Both reps were super helpful, provided tips on preventative drain clog measures, and helped level the pipe to assist with the water flow. I've used Knight at my previous home, and looks like they'll be the go-to for this house. Thank you!
Jennifer Girard
I called at noon and they had a plumber at my door in 20 minutes….WOW
Thank you Brad!
Highly Recommend🌬♥️ …
Bill Lassanske
Had Night pluming out to replace water heater. Tech was Andy. Very professional. Took time to explain the procedure. Great plumber. Would not hesitate to recommend
Angela Rodriguez
Brad, Andy, and Jacob installed the plumbing, shower, and toilet for our new basement bathroom. They were so great to work with. They were professional, on time, and communicated every step of the process with us. I would definitely recommend Knight Plumbing to anyone. George was great too. Even when I had to call and change the schedule a bit, she went above and beyond with communication and meeting our needs.
Jennifer Cotter
Was very impressed with Knight Plumbing services. When I called to schedule my non-urgent consultation, the receptionist was so friendly (George?), told me what to expect, and coordinated around my work schedule. I needed to have my dishwasher inspected after I attempted some quick fixes myself and didn't think they worked. Tanya the plumber was prompt and professional and was able to confirm that I did in fact fix the issue myself just needed some final verification and adjustment. I was very appreciative of her time and they did not charge me for the consultation as not much needed to be done. Was very happy and relieved as I was worried about any potential cost. Overall shows a lot about their character and will definitely think of them for any future plumbing needs. From start to finish, company was five stars!
Christine Borzick
Isiah was so professional and kind! He did a wonderful job installing the disposal! Great customer service!
Ray Puls
I sent a text to Knight Plumbing on Sunday, got almost instant response. Being closed on Sunday they left contact info, I called back Tuesday, spoke with Linda who arranged to have a plumber at the home in about 15 minutes. Andy, the plumber, arrived on time and inspected the water heater and gave several options to consider. we discussed all options and made our decision. Andy called and had the water heater delivered, went ahead with the installation and work was completed in a few hours. The area was cleaned up and old heater removed, very satisfied with Knight Plumbing. Thank you Linda and Andy
Christine Borzick
Wonderful Service!! Linda took my call, she was so kind and helpful!! Bradley and Isiah arrived, very timely, they both were so kind and did such a professional and wonderful job fixing my kitchen sink and pipe issues!!! They both showed excellent customer service!!!
Melissa Booth
Andy and Wrigley were great and I highly recommend them for all your leak detection needs. They were polite, explained everything in detail, and cleaned up after they were finished. I will definitely be using Knight Plumbing again if I have any issues.
Sarah Beck
I’ve used Knight Plumbing twice and both times have had a great experience. Most recently, Andy came to unclog my shower drain and ended up solving my water pressure problems as well! Very professional, knowledgeable, and friendly. They are my forever plumbers!
Ryan Malesevich
My experience with Knight Plumbing has been incredible. They fixed a leak a couple years ago and recommended we replace the water heater soon. They did not pressure us at the time.
I called them when my wife and I thought it was time to replace the water heater. I was very happy with the scheduling and communication. Andy showed up on time. He took stock of everything. He was patient with me since I am not familiar with plumbing. After we went through everything he went to work and within a few hours we have a new water heater. It is incredible!
Thank you so much Andy! You did an awesome job and you’ve made us very happy.
Katie V
Andy from Knight’s plumbing was very knowledgeable and explained what he needed to do and why. He also made suggestions on how to maintain my drains and water heater. He was fantastic and I will for sure use this company again.
anthony plankey
I called a few different plumbers this morning looking for help with my hot water heater. I had, what seemed like an easy fix, causing me issues for nearly 4 hours. Beyond frustrated and needing help I started reaching out to different plumbers looking for advice or seeing if I needed someone to come out. The first 2 places I called were largely unhelpful and provided no help or even offers of service. This all changed when I contacted knight plumbing. I have rarely seen such caring and dedicated service from any company. I was in contact with a plumber who spent over 30 minutes on the phone with me going over things to check. This included giving me a personal cell phone number and having me provide pictures for easier help. He put up with my general lack of knowledge with extreme patience and a real desire to help. He was clearly knowledgeable and walked me through what I feel was an entire servicing of my hot water heater over the phone. When we finally ended the call he personally reached out to me to see if the issue had been resolved (he left me with one more thing to try, at this point I felt like I was basically an expert and let him go) or if I needed to call in and get more help. I am extremely impressed by the dedication to random strangers this man, and company, have shown. And because of this they have earned a loyal customer and I cannot recommend them enough. No matter what your issue is you will helped, respected, and genuinely cared after with Knight plumbing. Cannot say enough good things about these guys.
Jordan Krause
I'm very satisfied that I've trusted Knight on 3 occasions now. Andy was here all times and is punctual, knowledgable, friendly, and efficient. He went above and beyond and even checked my attic for another possible leak source! George is always great to talk to on the phone, too. I will definitely call Knight for my next plumbing project.
Stephanie Aringer
Could not be more satisfied with my experience with Knight Plumbing. They were helpful, responsive and knowledgably, able to fix my issue with in 1 day of calling. Everyone I spoke to was kind and able to provide the answers to my questions. Will absolutely use their services again for any plumbing needs.
Zack Hovatter
Tanya helped us determine where a leak was coming from and Brad installed a water line for our new refrigerator. Both were very quick, knowledgeable, and had the price of service up-front. George even got my appointment moved up in the schedule when an opening was found. I would highly recommend Knight Plumbing and will continue to call them with any plumbing related concerns I have.
October10211
Very friendly plumber who was able to fix a job that was much more difficult than anticipated! Would highly recommend!
Tiffany Sherman
After a horrible experience for my washer install via plumbers from a major store chain, I contacted Knight Plumbing. The dispatcher was extremely courteous and professional and ensured she would have someone out as quickly as possible. I received a call on day of service asking if the plumber could arrive earlier than the initial time slot which worked out perfectly! Upon arrival, Tanya came in and viewed the problem, provided an upfront estimate, and was VERY PATIENT and PROFESSIONAL!!! She went above and beyond. I would highly recommend their services. Thanks again Knight Plumbing!!!
Debbie Fenelon
We received great service. Brad and Andy were great to work with. Brad was patient with all my questions and was clearly knowledgeable about older homes like ours. We trusted them with fixing our tub clog. Pipes needed to be unclogged and replaced from the 1st floor ceiling, under the 2nd floor tub. We cut into the ceiling ourselves. We also needed some new tub parts. It was expensive but I think any other plumber would charge as much. We couldn't be happier with the results! They arrived when expected, after calling first, and the office was also great. I will definitely call them for any future plumbing needs.
Lisa Williams
I was so impressed with Knight Plumbing when they arrived at my home. They were very professional and courteous to me and my family. At first I was a little nervous, because I have heard about plumbing disasters, but I am happy to report we had no disasters. They fixed the issue, told me upfront what the cost would be and explained the work would entail and kept us updated on the process as they worked. I must say, it was very refreshing to see a young lady doing some of the work too. So with that being said, Knight Plumbing will definitely be my go to service for my plumbing needs. Great job!
Kevin Fiegel
PCleaned up after the job was completedprofessional plumber!🇺🇸 Looks fantastic!🇺🇸 …
Deborah Spicer-Yates
The plumber who was a lady installed the faucet quickly she explained what she was doing and why. If I ever have any other plumbing concerns I will call Knights they are reasonably priced and they are professional. Thank you Knights I'll recommend you to my family.
Olivia Gomez
Bryant(? spelling). arrived in less than 1/2 hour. Gave me 2 options that he can do. Explained everything. Gave me an estimate, finished job in about an hour, with the he estimate he quoted. My drain clogged last nigh, Tuesday evening, called 4 business, all were unable to come untill Monday, today being Wednesday. I got a text via the chat place in the web and got a person, came in 1/2 hour before I hung up the phone. But going Thur number listed in web, receptionist informed only available time was for tomorrow. (??) I was glad I did the chat option.
Nicole Hanson
OMG!!! Love them and Bradley is so awesome! He takes his time to explain everything and go over options. They came out right away, Daryl? (Sorry if I got your name wrong) fixed a problematic glogged drain, and it was all done within an hour or so! They educated me and their prices are very reasonable. They are my new plumber! And I will recommend them to everyone:) Thanks guys!
Adam Doty
Great all around. They got us scheduled, then called to see if a plumber who finished early could come over ahead of scheduled time. Sure, Great. Drain cleaned, and pipe cleaned out in less than 30 minutes. Even got some tips and stuff to help keep the flowing. Love this place.
Armin Doneis III
Tanya was very professional, clean, efficient and communicated exceptionally well. I was impressed with the quality of her work! Will definitely not only use Knight Plumbing again but will ask for her by name.
Paul Walker
The guys were very friendly and worked efficiently. Knight has been my go-to for plumbing for years.
Linda Kolar Wood
Isiah answered all my questions and installed a new garbage disposal. Very happy with your service.
R H
Unfortunately my water heater stopped working and I needed service asap. I had called other places and was just not feeling the service. I called knight plumbing and just by the way they answered the phone I knew they were the ones. They unfortunately had no immediate openings, was put on a cancel wait list to have the work completed sooner. I got a call that the manager was able to squeeze in a time and was able to get them in the home sooner.
You receive a confirmation text for the appointment and one when the technician is on the way. The technician also contacted me requesting pictures of the unit and he was able to answer some questions and estimate what was wrong with the unit priorto the day of theappointment. Upon arrival he introduced himself, and guided me through the process of diagnosis, work, and completion. He explained the charges before proceeding and once approved he started the work. They take all card and check payments and I am satisfied with the work performed.
I am also going thru my insurance for the repairs . They had given me an invoice without the necessary information but after I requested the change they were very promptly in sending me a new invoice.
As of now I have a working water heater with a new part and great service. Will update if changes happen in a few months.
Matt Starr
I had a sewer blockage and initially they were fully booked out for 4 days. They were able to reschedule me twice to get someone out 1 day later after I initially called. I appreciated the effort to to to get to my immediate need without charging me an emergency fee. The plumbers that came out were professional and got right to work. They gave me a few cost estimates to try and achieve the end goal and kept to their agreed price upon before work was started. They fixed my issue and gave good recommendations.
Kyle Gorski
Brad from Knight plumbing was great! He was super easy to work with, came out on time and just earned a customer for life! Would 10/10 recommend Knight plumbing for all your plumbing needs!
Anne Heide
I called Knight Plumbing when I needed a corroded gas dryer line repaired. The receptionist was BEYOND wonderful--so friendly and communicative, helpful and understanding of what importance it was for me to have a functioning dryer with three young children at home who generate an incredible amount of dirty clothes. She dispatched Tanya to come out within a day, who was expertly professional. She repaired the line beautifully, and truly went above and beyond, installing my new dryer that the original delivery and installation company wasn't able to install because of the corroded gas line. She had me approve the cost beforehand, was thorough and detailed, and was friendly and agreeable about maintaining COVID precautions. So thrilled that I don't need to line dry clothes in the cold of November. I HIGHLY recommend Knight Plumbing--their professionalism, quality of work and friendliness is truly above and beyond.
Lenore Brost
My experience with Knight Plumbing was a positive one. Of course I checked feedback of other reviews and before making my appointment. From the time I scheduled my appointment with George to meeting the Victor was purely professional. Vic was on time and explained every step of the job as he went along from beginning to end. Our home is over 100 years old and you "never know what you will find" but Vic was patient. Price was given to me up front and reasonable...no surprises. He had to work in 2 bathrooms and left both pretty clean. I won't hesitate to call them for any/all future plumbing needs. Good job well done. Thank you.
David Bognar
Hired Knight to install plumbing for a renovated kitchen (running water/waste lines to sink, dishwasher and fridge). While the technician was professional, quick and friendly, we were charged $2,700 for 1 person and under 8 hours of work. This may be typical for any plumbing outfit, but seems very high considering the manpower used. The worst part is that I was left with two leaks after the technician left. The service was done on a Friday and I did not notice until Saturday (I hadn't moved in yet). Tried to call for help, but no answer. I decided to fix the leaks myself. Maybe all these issues are typical when hiring a plumber, but I will definitely do more research before my next project.
Update: the initial review may have been a bit harsh. Again, professional service and a good scheduling platform. The price may have been high, but that’s to each customer to decide for themselves. They have reached out to try to fix the issues. I am sure Knight and their service platform is great for small plumbing jobs, but take caution with large projects as you have to pay $100 for the estimate once they arrive and quote (Note: they do waive this fee if you agree to service on the spot).