Reviews of Mr. Rooter Plumbing of Greater New Hampshire. (Plumber) in Manchester (New Hampshire).
Mr. Rooter Plumbing of Greater New Hampshire
Description
Information of Mr. Rooter Plumbing of Greater New Hampshire, Plumber in Manchester (New Hampshire)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mr. Rooter Plumbing of Greater New Hampshire
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Mr. Rooter Plumbing of Greater New Hampshire
Greg John
First, let me say I have no personal connections to Mr. Rooter Plumbing of New Hampshire in any form. I found them on Google and turned to them to fix a very complicated emergency leak--and I'm glad I did. Shawn and Mr. Rooter could not be more responsible, effective or professional. They showed up when they said they would, diagnosed the issue immediately and correctly, and provided both a short-term (to get us through the emergency) and permanent solution. Shawn would also call me multiple times during the day to keep me informed and even drove personally to pick up a part more than an hour away. He was great. While they are a bit higher cost than many other plumbers, they were well worth it. In fact, when the final job took more time than anticipated, they honored the original quote. No surprises. No feeling like I got taken. If all plumbers and contractors ran their business like Shawn and Mr. Rooter of New Hampshire does, the world would be a better place. I highly recommend them for any size job. They are my new 'go to' plumber.
Sarah Severance
The gentleman who came out to fix a clog in our sewer line was amazing! He was friendly, easy going and attentive to our concerns. He actually whistled while he worked! Under the circumstances that impressed me. I would highly recommend this company.
Kathy H.
Friendly, dependable, and on time. I bought an 1875 house in April that has A LOT of leaking pipes. They even took a panicked call at 3 am about a pipe that broke and was spraying water all over the bathroom. She kindly gave me free advice over the phone and Stephen fixed everything. They've been the only plumber I've used since 😀 …
Doctor Rogue
When our pipe burst, Mr. Rooter was the only company that responded. They did a great job and were very thorough in explaining the charges and what was being done. 5 Stars!
Jean Rich
The response to our emergency was very quick. The plumber was professional, personable and efficient, and cleaned up the workspaces very well when done. I would highly recommend Mr. Rooter Plumbing.
Martin Mahone
I have never been more pleased with a plumbing company than Me Rooter of the Concord area. As a tile contractor, I am often in need of plumbers, and how they work affects my work. I pride myself on quality, and they are a contractors' dream.
Mr Rooter of Concord- the choice of quality contractors
Natasha Brown
My water heater broke this past Saturday morning. I woke up to an inch of water in my basement and had to turn off my water completely. Having no water with 2 small kids is not ideal! Mr. Rooter answered immediately and had a technician out to replace my water heater within a few hours. The technician, Ryan, was great. Very friendly, professional and efficient. By Saturday evening we were up and running and good to go. I would highly recommend Mr. Rooter and will definitely continue to use them in the future.
Erica Aldrich
Service was great. Called in the morning about an issue with a leaking pipe and someone was there within an hour to figure out the issue. I was given a quote and the issue was repaired within a couple hours. Price seemed a little high but it was worth having someone fast and also friendly.
Allen Barriere
Quick and efficient plumbers. Diagnosed, quoted and repaired the leak within hours. Very friendly and easy to schedule.
Sarah Holmes
We were about to get our front yard excavated because we had a previous company tell us that they tried everything and couldn’t unclog the drain, it was most likely a collapsed pipe. We were quoted $14,500 for the job. We were desperate so my husband called Mr. Router and told them our situation. The person that answered sent my call to the owner Keith. He took the time to explain that it might not be necessary to excavate the yard and we should consider them using their high pressure washer that is used to blast through obstructions in the pipe. His company came the same day unclogged my pipe and had a camera put through and saw no damage to the pipe at all. I would have wasted thousands of dollars for nothing if it wasn’t for Keith. Thank you and I highly recommend this company!
Karin Turmelle
We had Mr. Rooter of Greater NH come to clean out a tub/shower drain that had filled with sand after a grandchild's visit. They were prompt, efficient and did a great job - we were very pleased. We only use the tub when our grandchildren are here so we didn't notice that the lever to close the tub drain was no longer working. I called Mr. Rooter of Greater NH back more than 30 days later to explain that it had been working before the drain clean-out, but I was just trying to use it for the first time after the drain clean-out and it didn't work. They were FANTASTIC! They sent the same technician out the same day, indicating to him a possible warranty situation - no diagnostic fee was charged. When the technician arrived, he was friendly, courteous and took care of the problem in minutes, no questions asked! There was no charge for the service. It was so wonderful to have this company stand behind their work and take of their customers with such integrity. I highly recommend them. We will keep them on our go-to list!
Sincerely,
Karin Turmelle
Whitney Howarth (Whitney Howarth)
Wonderful same-day service installing our new bathroom sink when DIY went south! We were very happy with courteous, professional service -- especially when there was a billing error. They fixed it promptly and without a fuss. Great Customer Service. We would definitely call them again for plumbing needs. Thanks Mr. Rooter!
Bill Rider
Arrived by noon on same day of call. The technician was very courteous, skillful and efficient.
Luke Zollman
Had multiple issues beginning in August that Mr.Rooter has fixed for me, Nick was great at finding the root cause of the issue quickly and coming up with a plan to fix it. He was very honest with me and laid out all the possible options. Once Nick started on the job he was very hardworking and persistent until the job was finished. After it was finished Nick made sure that there were no leaks and cleaned up the area he was working in. I intend to use Mr.Rooter again for future jobs.
Jenni Helfand
Ryan was great! We had a clog in the main pipe leading to our septic. He was able to come out the day after I called & snake the pipe with a camera attached. He made sure to get all the clogs & was able to see the 55 year old cast iron pipe needed to be descaled from all the build up & corrosion over time. We decided to go ahead with the service in hopes of not having any more clogs in the near future. The very next day him & another employee descaled the pipe & we were able to see the difference on the video camera. Based on the 2 days he was here & the services he performed, the pricing was very fair compared to other companies. Hopefully we will not have any more clogs for a long time!
cee gee
A great company! This is the second time I have needed their expertise for problems in my home. Each time they arrived within hours and resolved the issues. This last time Matt discovered the problem and Stephen professionally and personably took care of it while keeping me informed as he worked to resolve the issue.This less than pleasant task was handled in the best way possible. I would definitely use them again!! Thank you Mr. Rooter!
Donatela Mota
This company is great. The technician Ryan was polite and explained everything so well. I spent 700$ the week prior on Drain Masters and only cleared out the drain from toilet paper. This company cleared it again one week later and fixed the problem which was roots!! They accept cara too and can work with financing if you need it. This company is great and I’ll definitely contact again.
Lindsey Blanchette
My pressure tank went while home with a sick child. A plumber was able to come out that day to resolve the issue. They were professional, kept everything neat and tidy. I appreciate them being on hand to respond quickly but also that he did a good job. Thank you. I would highly recommend.
Fred Blodgett
Replaced old cast iron sanitary line with pvc and replumbed bathroom sink. Mr.Rooter responded very quickly and I'm very pleased with the work Nick and Matt performed. Great job!
Joe Blois
Owner is very understanding and sympathetic to customers needs..... Thank you for understanding.... Workers are fast and good at what they do....
Jax Sue
Definitely high in price but Shaun was amazing and got everything done in the same day thank you !
Gerrit Alofs
They were very responsive and up front about everything. I had a clogged toilet issue that was quickly resolved. They were very thorough with their work. I highly suggest using them.
Chris Demers
Stephen came just in the nick of time and took good care of us in an emergency sewage situation.
sandy lewis
Ryan was a very polite and knowledgeable worker. We were very impressed with our experience using
Mr. Rooter-and will certainly retain them again if needed.
Josh McKinnon
Really great experience with this company. Very professional and knowledgeable technicians.
gregzors1
I have to say Mr. Rooter was excellent!! I had both toilets and bath tub that over flowed. This happened at 10pm at night and I called Mr. Rooter and got a answering service they told me someone would be calling me shortly. After 5 minutes my phone rang with a very professional and informative person that I believe was the owner. He explained they couldn’t go out there that night but could come first thing. They came first thing the next morning to discover that my sewer pipe which was made of bermico had failed. Within 5 days of the incident they were coming to fix it. It took them 2 days to replace the sewer line. The quality of work was outstanding and the employee that did the work was knowledgeable, professional and did a fantastic job. I would recommend them over any other company. Well worth the money. Great job guys and thanks again!
Kristen Millett
Our hot water heater needed to be replaced. It took us too long to realize it and we had gone almost a week without hot water. Fed up, we called Mr. Rooter, who arrived to our house within an hour on a Saturday despite this not being an emergency. Our hot water heater was not in stock locally, otherwise they would have completed the replacement that same day. We opted to not pay more, and the project was completed Monday morning. Nick came out to our house both times. He was kind and patient with all of my questions and very considerate of keeping our house clean. We did not shop around and paid the price as it was extremely expensive. I know we could have gotten a better deal elsewhere, but we paid for the experience of Mr. Rooter and the speediness that the job was completed. It was worth it.
Bob Reynolds
We had a sewer issue back in February. They came out same day and provided a temporary fix. They recommend additional services which we did. They also gave a quote to re-line our sewer pipe once the weather got better. That work was completed 5/6. It was a 2 day job. There were at my home at the time stated. They worked well as a team. Everything was kept neat and communication of what was happening certainly was nice. I would highly recommend Mr. Rooter.
Don
We had a major clog in our 4 inch sewer pipe in the basement. Requested service for next day via web page message and received call at 7:30 AM. We were told that a tech could be there between 12 - 5 pm. At 10 AM received call that the tech would be at house in 30 minutes. Tom arrived on time and before entering house he put booties over his work boots. Prior to work being started he explained exactly what he would be doing and told us the price. He completed job in 1.5 hours and made sure everything was working properly. He cleaned up his mess and even made sure that our bulk head was closed and locked. Tom was very knowledgeable and extremely pleasant and polite. I would not hesitate to use Mr Rooter again. I also highly recommend them. Everyone from the dispatcher to the tech Tom M. was very friendly and easy to work with.
Vasil Loli
Was not the happiest customer but they have gone out of the way to fix it and I appreciate that.
Callie Tucker
I got a call back immediately and they promptly scheduled service. They were on time, courteous and professional. They quickly assessed the problem and got right to work. I’ll be calling them again next time we have any plumbing needs.
Paul Spendley
The company was very responsive to a Friday morning call before the 4th of July weekend. The technician arrive within two hours of call. He fully explained the services and charges and went right to work. Showed is the issues with our main line on the scope and made good recommendations for.corrections.
Very satisfied with this company and the technician.
Ann MacDougall
Service technician went above and beyond to fix the issue, which was much more involved than originally expected. We will call them for every plumbing need from now on!
Ashley Schoenheit
Called 10am Sunday morning and within 4 hours was called back to schedule repair. They were nice and they took my issue seriously even though it was not an "emergency". The guy whom I spoke with Keith was upfront and honest with everything needed to be done, prices and what the total bill was going to be. Also went to the lengths to explain worst case scenarios, and what they would include in extra work and price.
Nothing was done or touched without my consent and when my sink didn't cooperate with him. He stopped what he was doing explained options and what the price difference would be and explained my options if I wasn't able to afford the update in price.
People say these guys are expensive... But I am a firm believer that you get what you pay for. I would honestly pay more to have it done right and professional. The first time, then how bob from down the street who doesn't know what he's doing.
Dan Lawton
Plumber was great, an excellent professional. Support staff too. The quoted prices were very steep, though, like unrealistic steep. Example: Nearly a $1,000 for a toilet and installation. I literally bought one and installed it myself for $89. That said, they were a life-saver for a weekend plumbing [almost] emergency.
Nicole Pelizza
Mr. Rooter was able to come to my house last minute after another company strung me along and told me i’d have to wait yet another day for service as my house was actively flooding with sewer water. The guys from Mr. Rooter we’re so personable and explained everything to me in a way which made sense but wasn’t mansplaining. They were polite and worked efficiently, and I feel the value for the job done was very good. I would recommend them above competing agencies to anyone. THANK YOU!
Pamela N
I cannot say enough great things about our experience with Mr. Rooter! My husband called late in the afternoon and they were here within hours. The technician Tommy was Terrific!! Solved our clogged issue in no time!! Professional, friendly and well qualified!! Calling office was great as well!
I will be calling them AGAIN for all my plumbing issues!! A+ in every way!!
JNG Norwood
Project was in Gilford NH. Plumber was friendly and responsive. Replaced extensive amounts of old copper piping with new PEX piping. Was very good about discussing various options before starting. Also replaced a dripping outdoor spigot. New piping was secured in such a manner as to be neat and unobtrusive. Would definitely recommend again!
Jaacqueline Innamorati
Went through two days trying to unclog my kitchen drain used two different drain cleaners with no results. Being a Senior I had no idea where to look for a plumber, so I turned to the internet saw Mr. rooter and made a call. The receptionist was very nice and said she would get back to me if there was a plumber in the area. Within a half hour she called and said someone would be there within an hour.
Two nice young men came in examined the area and gave us a price. They were very friendly and informative. We agreed it had to be done and within an hour my sick was clear again!
Can’t thank you enough for a quick response and a great job done. Would highly recommend you to anyone
That needs a plumber.
Scott S
Ryan was fantastic. Qualified and Very detailed.
Kristine Gorski
Shawn was a very guy, walked us through everything. Was pretty expensive, but to get someone out in a Sunday and not get charged a weekend fee was nice.
paul Dachsteiner
All of the above. Both employees worked hard and informed me of their progress often . After finishing they wanted my opinion as to how it looked. We were very pleased. They cleaned up everything and left my cellar cleaner than before. It was done in a timely manner as well. I would recommend this co. very highly. From the office staff to the Mangr. who kept in touch with me, and especially the two employees who actually did the work. We were fully satisfied. Also they did it for the agreed upon price which had been quoted 6 most. before. Thank you for a job well done.
Keith Goodwin
Response time was quick and it took only one hour for the tech to set up and snake 40' into drain to remove our clog. Nick was the tech and he was great, very good customer service skills.
John Pietlicki
Fast response! I used Home Advisor to look for a plumber that services mobile homes (there seem to be few) and got a response from Mr. Rooter within 10 minutes. Not only that, there was a plumber at my door a couple of hours later, and work began a couple of hours after that.
Charlie, the plumber, was professional and polite, and took the time to explain the issues and options. There were multiple tasks involved, and Charlie was able to find a solution for one that was particularly challenging. I am VERY satisfied with the end result and level of service I received from Charlie and Mr. Rooter, and I would definitely recommend them to others.
The only reason I did not give them 5 stars is because the total cost seemed a bit high. However, given the fast response time, along with the professional level of service I received (not mention that financing was available), I am happy with the overall end result. And so, I will say it again - I would recommend Mr. Rooter for your plumbing needs, particularly if you own a mobile/manufactured home.
Shahanna Snyder
This review is specifically for the workers. The two men who came to my house had a great attitude and made a very bad and hard day better. They were quick and professional. In and out in under an hour they fixed a problem that messed my entire week up - I definitely recommend them. My only suggestion is that the price point is very high. Although I appreciate the good work they did I would still contact a local plumber before calling them back because in most instances it will cost 1/2 as much.
Kathy F
I would highly recommend Mr Rooter. I have used them for years. Starting with the cheerful person, Sandi, who answers the phone. No autobot phone maze to go through.
The guys are on time and professionally dressed. This time was just a slow running toilet that I could not fix on my own. I tried. But they did the job, showed me the problem, gave me the price up front and cleaned up after themselves.
In the past they replaced a water tank and an ancient main sewer drain.
It's very hard to find reliable, trustworthy and knowledgeable service for homeowners. When you find them....keep their name and number handy.
Victoria W
We have used Mr. Rooter plumbing twice since moving into our new home, and both times we had great experiences. The first was to replace a broken expansion tank for our hot water heater. The second was to replace a broken pressure relief valve. Both times they've shown up right when they said they would, were able to explain everything to me, and even gave me some recommendations on maintaining my equipment going forward.
After the visit to replace the valve, they asked if I had any other questions, and I mentioned a dripping I'd been hearing in my upstairs bathroom. Though this wasn't the reason I'd called them, they were still more than happy to take a look and let me know what they thought I could be hearing. I really appreciated them doing that; they could have easily told me I needed another appointment, or charged me extra for their time, but it really seemed like they were just genuinely nice people who cared about me as a customer and wanted to help. As a new homeowner it has been hard figuring out who is being honest with me, and who is just trying to make another dollar, but I really got the feeling with Mr. Rooter that they are straight shooters who want to do right by their customers. We will definitely be calling them in the future for any plumbing needs!
Lorraine Fogg
Ryan was friendly, professional and kept us informed of our situation and remedied our problem in a timely manner.
Jennifer Coburn
Shawn fixed a pipe that had burst in my basement along with installing a new hot water heater. He was knowledgeable, polite and had a great attitude. Tyler helped and was wonderful as well:) Highly recommended!
Greg Lounsbury
While pricey, the plumber was knowledgeable and removed a clog deep in my pipes that I could not get to myself.
A couple of warnings:
-They charge by the job, not the time unless it takes too much time or ends up being more complicated (mine was the flat price). So keep that in mind - to clear a tub pipe blockage was $344 for about an hour - 1.5 hrs of work.
-I scheduled my work about 4 days ahead for my schedule. Was supposed to arrive between 8-12. I called at about 1 pm, told they were very busy but hopefully they would still show that day. Got called around 5 pm to reschedule to the next day, which I made work. Just be careful as they really prefer the emergency calls.
Would I use them again? Maybe, but i am not sure.
Aliza Kenny
Top notch customer service! I would highly recommend this company to anyone. They saved me a ton of money! They came right out on a Saturday afternoon. I had an issue with the cartridge inside my shower, had to have the entire main shut off until the repair was done. They added two shut offs for my master bathroom shower and showed me how to easily replace the cartridge myself out of there own kindness to save me the hassle of having pay extra for the parts and labor. Now I can just go out Monday morning and buy the cartridge but still have access to the rest of my house while I isolate that one shower. This company is amazing!!!!!! 5 stars all the way :)
Stephanie Fournier
Ryan the technician who got our emergency call was amazing. He was personable, caring, hard working, attentive, knowledgeable. The cost of the repairs was huge, but due to the nature of the work we weren't able to acquire more estimates. The entire team was very good to work with, told everything up front before it was charged, and brought in an exceptional team to complete the repairs. In just 3 days they determined the cause, pulled necessary permits, got inspections completed, dug up my yard & the street, repaired the broken sewer line and put it all back together again. Ryan saw the project through from start to the last bit of placement of the asphalt.
Even when Ryan needed help his co-worker Sean came off of vacation to help problem solve and try to fix the issue with a total caring attitude and not an ounce of complaint that we were bothering him on a Saturday night during his vacation. Amazing!
Stephanie Clark
We had a leak in our sewage pipe and I called Mr. Rooter to come assess the issue. Their team showed up within 2 hours of my call, figured out the issue and made a detailed plan as to how to fix the issue. The next morning they came first thing, as planned, and replaced our entire piping system. Because of the detailed planning they did the day before, the team had all the equipment and material they needed to fix the problem.
The workers were prompt, clean and very kind to my thousands of questions. They made a bad situation tolerable. I would highly recommend using Mr. Rooter and will be gladly using them in the future.
Sandy Pierre
I received an extremely fast response to my request on Angie's List for price quotes on sump pump repair. Mr. Rooter sent over a technician the same day. He was able to assess the problem, and had all necessary tools and equipment on hand to address it then and there. Everyone I dealt with was courteous and professional. I highly recommend Mr. Rooter Plumbing!
chuck eldridge
Needed some work done on our downstairs bathroom with a leaky pump behind the toilet. The technician Jeremy showed up and he was AMAZING! Jeremy explained the process to us completely and thoroughly so we could understand what needed to be done and what we may be an underlying issue. He pulled the pump and found a part was missing that was causing the leak. I would have never found this out on my own if I had tried a home repair. I was so glad we called in a professional and everything is working properly now. I will call Mr. Rooter anytime I need plumbing work, and would request Jeremy if he was available.
nancy corliss
our “local” plumber completely failed us....we ended up finding home advisor which led us to Mr. Rooter. They could not have been more responsive, showing up within an hour of our call. They checked on our problem, which was the installation of a new faucet, which we had bought and tried to install. It turned out the new faucet was defective. Shane and Tom jumped into action, got us a new faucet, installed it, and were finished within a few hours. They were polite and gave us a thorough explanation of what they would do.
Very satisfied, and now we have a new plumbing company!
Brian Johnson
Fantastic team at Mr Rooter. I had same day service, they did an amazing job fixing the pipe and were in an out faster than I could believe. There was no mess and the team was great to talk to and they explained everything they were going to do and why they were doing it.
K C
These guys were awesome! Paul and Greg were some of the friendliest and helpful guys I have ever had work on any of homes. They came to do just an inspection for me because I was having the main pipe from my basement to my tank replaced, but they took the time to explain the entire septic system to me and advise me on how to make sure the plumbers did things right. I would definitely recommend this company to my best of friends.
m suong
We had an overflow in our plumbing in our basement. After several hours of cleaning we called Mr Rooter. Although it was around 7pm, they were unable to come until the next morning. This was during Covid so I understand. Shane and another gentleman came to our service and evaluated the situation and suggested a fix. They explained everything first and they got the clog out and didn’t leave until our water was flowing fine. They were very informative and helpful with correcting the issue and our basement. Both men (sorry I forgot the other gentleman’s name) were courteous and professional. Would recommend for urgent issues.
Adam Schwartz
SuperBowl Sunday clogged main. Service tech showed up within an hour. Very Very Professional, detailed everything that needed to be done along with cost. Was finished before first guest showed up. Nobody likes to deal with this kind of problem but Mr Rooter made it painless.
Nancy B
Excellent customer service and professional quality work! We reached out to 9 local plumbers for a clogged drain, not one answered or returned call…called Mr Rooter and a real person actually answered the phone and received an appointment the next business day!!! Excellent!!!
tracey jameson
Steven did a great job, excellent communication, efficient and professional!
Ann Milana
We just bought our house a couple of months ago. We noticed a growing area of wet carpet and found we had major leakage. We called several businesses and Me. Rooter was the only one that could come the same day. They checked the problem, gave us a very fair estimate and were back the next morning. These guys (Shawn and Ryan) truly earned their pay. They replaced several old broken pipes and fixed our shower, and cleaned up after. They were incredible. They can add this homeowner to their list of regular customers. I would recommend them to anyone who needs plumbing services. They are awesome.
Meagan Reen
I had two gentleman come out to help with a backed up pipe. They were so kind and helpful. On top of doing the work, they were kind enough to explain everything, and show me, what was going on. They were able to cut out the roots that were causing the blockage, and even helped save me money with a coupon. Very happy with the service!
Michael Fisher
Don't call anyone else. Eugene and Ryan were awesome!!! Showed up on time found the problem right away and I had a very reasonable estimate in 5 minutes. They were very courteous and professional, knew very much what they were doing and completed the job fast and neat. Now I have my shower back. They also have a $50 off any plumbing job coupon online, take advantage of that.
Kathlyn Box
I am a residential property manager. We called these folks to help with a plugged perimeter drain line. Eugene and Ryan were there on time, professional, neatly dressed in uniforms, friendly, and helpful, neat and clean workmanship. Team players that worked well with our gutter people and the plumber. Awesome experience! Highly recommend these guys! They scoped the lines, found the plugs, and blew out the lines... pricey but amazing technology and top notch equipment... definitely worth the value!
Bob Noyes
Mrs Noyes here. I wanted to HIGHLY recommend Mr. Rooter. We had a bad backflow problem on a Sunday afternoon, in 98 degree heat. Shane and his crew showed up on time and treated us with the utmost professionalism, courtesy and compassion. They were fabulous! They walked us through the entire process, showed us what we needed to do to correct the issue, and even cleaned up afterward. We could not have asked for better. They were truly a God-send. I would vouch for them to anyone. Thank You so much!
Neaner
Nick was very courteous & professional, worked very hard. So far the work seems to have been done well & I have no complaints. He even made every effort to give me discounts to apply. Cost was $$$$
I would, though, advise the employer to provide a 2nd person to at least assist in the moving of the hot water heaters in/out of basements. He never complained and put his all into the moving of those heavy monsters. Just a thought from one who has back issues.
Giuseppe Milana
Mr Rooter came to the rescue when a flooring project went awry.
Noticed my carpet was wet when I was removing it and it turned out to be a cracked cast iron sewage pipe. I like to do home improvements myself but I know when I'm over my head. They came by same day and fixed everything and were very reasonably priced. The work they did was great and the gentlemen were very professional. Everything is awesome.
Shelley Kesselman
Had a clogged kitchen sink at 1pm on Thanksgiving Eve. My local Mr Rooter rep was extremely sympathetic, responsive, and did the impossible by getting a technician out to my house within an hour. 3o minutes from the time he walked in the door, by sink was draining properly, and preparaations for the holiday feast were back underway. If I could give more than 5 stars I would! We are repeat customers, and this is why. Mr. Rooter has never let us down.
Tracy Ventura
I called this morning with a tub spout leaking problem. They gave me a window of 1 to 5, and I got the call from Shaun that he was on his way just after one. He checked the area and gave me two options...repair or replace. Given the repair would be on a 20 year spout, we opted to replace. They had all the parts available and he, along with Ryan, replaced the entire shower mechanism (head, on/off, and spout). They were very professional, friendly, informative, and neat. I appreciated the care they took. I would highly recommend this team!
Eileen Cuff
Had a substantial leak in washing machine pipe. Nick came early as promised and set everything to rights. Showed me turn off for water and heater. Cleaned up mess. Would not hesitate to use Mr Rooter again and recommend them. Thanks Nick.
Ann Marie Ibach
great people BUT I thought i would have got a senior discount I am 80 also disabled
A Rana
Sean was on time and very personable. More importantly, he knew his trade and fixed the problem VERY well. Polite and competent.
That is why you hire a professional.
Bonnie Amirault
Mr. Rooter was able to help us with a leaking hot water valve when other plumbers were 'too busy'. Keith Godbout's team (Ryan and Nick) were simply the BEST. Polite, professional, knowledgeable and patient. They answered every question I had and offered some great tips on the condition of our plumbing in our older home. They will have my business forever because they were willing to help us with a small job and made us feel like our business mattered to them just as much as a large plumbing job would have. I'm only giving 5 stars because that is the highest google goes. They deserve more!!
Dennis R. Couture
Charlie, the visiting plumber is a true professional. The problem was
overhaul of a 40 year old toilet fixture. He not only did an expert repair
the first time, he tutored me thru the entire process, showing me
what I had done wrong and why and detailing every possible thing
that could go wrong in an installation. Then he described from his
vast experience how manufacturer parts are not compatible and
who to trust for the correct repair parts.
This company is now the official goto Plumbing company for my
house. The experience was totally satisfactory.
Thanks, Charlie
Kerry Sweeney
This past Sat. my sewer pipe backed up . I called and a technician was there within a few hours. Nick was the best. After trying to clear the pipe for almost an hour, he figured the problem was coming from the town. On a Sat. night he called the town and waiting with me until they came, explained to them the issue and they checked down the street and there was a huge backup. As soon as they undid the block, all was well. Nick was very professional and I appreciated that he waited on a Sat. when other people may have just said, sorry call the town on Monday. I will use this company again.
Lonnie McCaffrey
Shawn McGrail and the team from Mr. Rooter inserted a sleeve through our sewer drain pipe because tree roots had penetrated the pipe. This was lucky for us because the pipe had not yet collapsed and the sleeve option was less than half the price of digging up our yard and having a new line installed. They were knowledgeable, efficient and professional. They showed up on-time and completed the job on-budget and without any issues. I would highly recommend them.
Jim Taggart
I hired them to disconnect the plumbing in my kitchen prior to a redo, and later to reconnect. They showed up when they said they would. The kept in touch with me as the project proceeded, telling me when they would call - and then calling me when they said. Their plumbers were skillful, pleasant and professional. They are my new goto for all plumbing needs!
Dale Webster
Stephen Pearson showed up in a timely manner, very professional, also very pleasant to work with. The work was done quickly and professionally. He also explained what he was doing so we could understand it. We recommend them highly.
Jalisa Jackson
Really great company and employees! Highly recommend
Tina Ricketts
Charles with Mr. Rooter was extremely helpful and knowledgeable. He explained everything they were doing as well as highlighted problems that might arise in the future. The work was done quickly, professionally, and at a reasonable price.
Kaleb Jacob
Thoroughly checked our pipe going out and let us know that the grade was off and water was pooling at our tank. So, they fixed the clog, but now we know that we need to do more work to make sure that it doesn't happen again. We are thankful for that valuable information to ward off a future issue.
Kim fontaine
Awesome service. Shawn was prompt, professional, and very polite. Also CLEAN. Helper Ryan was also very sweet. Could not have asked for a better experience when loosing your hot water heater Sunday before Thanksgiving. I am switching from TCC to Shawn from Mr. Rooter from now on!!!!!
Meg Morenz
The gentleman that came to our rescue on a Saturday was knowledgeable, friendly, kind, and easy to have in our home. He showed us how to make th fix on our own in the future, cleaned out other areas, and helped us understand the problem. The price was several hundred dollars less than a few other places we called for emergency service on a Saturday!
Dan Warren
Very pleased (again) with Mr. Rooter. From the initial phone conversation (I'm sorry, the customer service reps name escapes me at the moment) But she was very pleasant and accommodating. To the plumber, Jeremy, who was excellent both in terms of work performed and friendly, courteous demeanor. Really am happy with this experience. Thanks Jeremy!
Becki McCarthy
Showed up on time. Clean, professional and friendly. Assessed the situation and needed to go to get needed equipment. Came back within the hour and the job was done within the next half hour. Cleaned up and went on their way. Would HIGHLY recommend Mr. Rooter Plumbing of Greater New Hampshire. (Office staff friendly as well).
Corey Fletcher
There was Commercial building plumbing issue and needed immediate service and was told that it couldn't happen until the following day due to being 3rd in line. I asked for service that night and was able to get it. Technicians provided service and were able to unclog drain.
Carolyn Plante
Called for service and within an hour someone was at the house. They explained everything they were going to do and gave prices as they went along. They were very knowledgeable and very professional. They answered all our questions. They are now are go-to plumbers. Thank you Shane and Tommy for the wonderful experience!
Pat Tanner
Nick was very personable and worked very efficiently to solve our toilet issue. We would definitely love to have him help us out with future plumbing needs. Thanks so much!
Jessica Gagne
Shawn(or sean) was absolutely amazing! We are located in Franklin nh and had some terrible leaking this morning in our house. He came and repaired it for us today! We finally have water and he was so amazing with our kids and pets etc. He had a wonderful personality and was just all around great and the job he did was great also! So glad we got him today, he definitely brightened up our day after a very stressful morning. Thank you! Also thank you to the service lady who got us in today!
Jessica wattendorf
Aaron Norman
The service was top notch. They did a camera down the drain and showed me where the roots were and i advised my landlord about them after 6 years of problems. Customer service was excellent and they were the only company able to come out quicly and help resolve my issue. Thank you guys so much.
Geraldine D'Ambrosio
Fortunately, there was a technician in my area the day I called. He came out that day, looked at the problem, said he had the same part needed to fix it in the truck, and completed the repair. His name was Charlie, and he was both professional and friendly. I would not hesitate to use Mr. Rooter for any plumbing problem in the future.
Timothy Teague
Mr. Rooter Bow NH was great. The customer service scheduling with Diana was tremendous. The expert licensed plumbers Eric and Jim diagnosed the challenging drain clog problem and successfully solved it. Because of this overall positive experience, I also purchased the Mr. Rooter 5 year plan Thanks Diana, Eric, and Jim.
Dorothy Neveu
Our outside perimeter drains weren't working, so Rysn scoped the drain to see what the problem was. Its was clogged with mud and leaves. He tried using the jetter to break up the clog, but found out the drains had collapsed in more than one spot.
Stephen Garcelon
Many thanks Diane and Mr. Rooter for the prompt response, research and for scheduling Jeremy to do the service ASAP. He was polite, personable, professional and the faucet looks great. Highly recommend the service.
PAUL VALLERAND
Although dispatched to the wrong town the service tech was very professional and also apologized for the delay
Liane Tobin
Eugene is one of the best plumbers I’ve ever had in my home. He was very good at explaining the problem and then telling me what he was going to do to fix it. I gladly pay for service like this and the work was acceptional!.
David Herrelko
First class all the way! Mr. Rooter's team came fast when the tree roots finally totalled the wastewater line at our home in Nashua. They did it right, and briefed me immediately after the job about every step and what to expect in the fall when I will fill for the normal settline over the pipe, add loam, and re-seed with grass. Great job, Mr. Rooter in New Hampshire!
K. B.
The guys were very professional and kind. They repaired everything with detail and a professional manner. I am very happy and appreciative for the services by Mr. Rooter.
William Werner
I have used Mr Rooter in the past and found them to be timely, professional and courteous. They are expensive in comparison to other plumbers I have used.
Robert Begin
I have used Mr. Rooter many times and have not been disappointed with the service or professionalism that the men in the field show. We use them a lot to locate underground piping and clean drains.
Michael Peasley
The technician who I had stop by for the service call was amazing! He noticed a few things while onsite and suggested replacement and the price was reasonable and he was very quick in his fixes and updates. I highly recommend these guys!
Zachary Hebert
I'm updating my post due to talking to the owner keith who is very professional and respectful and I should have asked to speak to the owner in the first place very pleased with our conversation and customer service him calling me directly and making time for us great company and if anyone ever has an issue I would just ask for keith I'm sure he will resolve it and make it right thanks again
Carl Venezia
Very reliable plumbing service
Erin Mclaughlin
We needed a plumber to get our kitchen prepped for renovation and they did a great job!
Anne Harris
I had to call several plumbers before calling Mr Rooter. They came out and got the job done! Great service and they explained what they were doing. I will call them again.
Gordon Geick
I have used them multiple times over the years with different plumbers of their's. They have always been easy to schedule, very prompt, fixed the problem and reasonably priced.
Luke Schulze
Wonderful experience, a rarity these days. Everyone I spoke with was helpful and very nice and the plumber who came to my duplex was exceptional - courteous and friendly. Definitely recommended.
Rick Keyes
Shane is our go to technician for complex issues. I can always rely upon him to get them resolved. He is also pleasant to deal with and very courteous.
Daniel Pramis
Sean was outstanding and did a fantastic job relocating our water tank. Would absolutely love to have him handle any future jobs we may have.
Vel Masse
Your service guys, Shane and Tom, were very professional, neat, funny and worked very hard until they solved our plumbing issue. We would ask for them again if another problem occurred. Thanks, guys!!
Jason Schaub
Prompt and courteous service on a Sunday! Highly recommend!
Joseph Zangri
A job well done. Don't mess around,hire these folks,they are the best !
Dale Durgin
another good experience with mr rooter this was the third time i have called them for repairs the plumber
did a first class job very happy with the results he takes pride in his work and enjoys helping people and a pleasure to talk with
William Song
The lady who picked up my call was very nice, she let me check the septic tank first for the drain clog problems, That's the correct way to solve the problems. She steps into customer's shoes to think about solutions.
Crystal Dehart
These guys are great . We had an emergency plumbing issue and they came right over and fixed the issue within minute . Very polite, professional and knowledgeable
Jeff Bradley
Great service! The representative was on time ... we were able to get a plumber out to us within 2 days ... very professional work
Sally Wilkins
This was post-well-pump-dying disaster, there were issues with toilets, drains, tankless hot water heaters . . . Jeremy was great as always, patiently checking each item and replacing/repairing as needed.
Luke Moore
Great group of guys! They came out same day and took care of my issue. I will highly recommend Mr. Rooter going forward. Thanks for the help!
Joyce Manning
I can not say enough good about this company. We have had everything from small leaks to main line water breaks. They always step up to any call our company has given them.
Jim Arsenault
Highly responsive. Techs on-site were very polite and knowledgeable on all aspects of the work to be done to fix the issues I had. Highly recommend them.
brent ross
First tech...he came/he saw/he left/WE PAID. Second tech was SUPERMAN. When I use this service again..I will request SUPERMAN by name. He made Mr. Rooter shine after a bad start.
Lina Lee
Excellent service and very professional.
annmarie racicot
Always available, very professional, clean up when done and installers always very pleasant to talk with and ask questions. Have used there services for over 10 years.
Thomas Dustin
They provided the best service possible in the shortest time during an emergency.
Ann Tanguay
Charlie arrived prompt and finished his work let me know when he was done love mr rooter and all the folks that make this company great.
Stephanie Giffard
Service was great and Shawn was friendly and helpfull.
Roger Leveille
very good very professional
Matthew Desmarais
Shawn fixed a leak for us today and did an excellent job, was very pleasant and answered all my questions A++++ highly recommended!!
Mark Ciarametaro
Excellent service, fair price, technicians were personable and friendly as well as skilled and professional, did a great job!
Maid For You
Great service, very professional and timely. We didn't have to wait for service, thank you Mr. Rooter of Bow!
Matthew Caron
Always gets the job done efficiently! It's worth the extra couple bucks especially with wonderful people!
jamie mcpheters
Shawn was very Knowledgeable and quick with his work. Very thorough with his explanation as to what was needed.
Mike Tancrede
professional an thorough, good work.
Linda Wright
Shower / tub replacement. Highly recommended. Excellent experience from start to finish
David McSweeney
Professional, friendly, prompt service. Hopefully nothing goes wrong anytime soon, but if it does I know who to call! Thanks guys!
Toni Ross Andersen
salon kitchen sink clogged.
Trevor Narine
Great Service by Nick
LaCasse
james Grissett
The plumber was very nice and took care of thing that needed to be done
Jim Heath
The technician was very efficient and left the job site clean and orderly.
Andrea King
Came ASAP, fixed my toilet and plumbing, was respectful, helpful and professional. Thank you!
Suzanne Delaney
Installed a new dishwasher and gas stove with excellent service.
Thomas Smith
Very friendly and knowledgeable Teck
Gregory Acone
Great service. Came promptly and finished quickly. Would recommend to all.
Lesley Giguere
Response time and service was exceptional.
Katie Ippolito
I highly recommend using this company! They are an awesome team!
Mike Vertone
Awesome experience quick affordable and very personable my new go to guys
Paul Penkala
Excellent communication. Reliable service
Ernest Villers
Did what they said and very quickly on a 90 degree Saturday afternoon.
Brooke Heroux
Poor water pressure
John Carr
Great people. Fast service. Knowledgeable technicians.
Diane Davidson
They were very knowledgeable and caring!
Mike H
Extended natural gas line
Joyce Sanderson
Great job
J B
Prompt professional service at a reasonable price.
Robert Estes
repaired broken exhaust valve on radiator
Maureen Shea
Very professional service! Thank you!
Ros Molodyko
The work was done fast and solid.
Michael Robinson
Great service
David Fishken
Toilet install
Ed Lucas
Shawn and Adam where very professional
denni gorham
attempted unplug of sewer
Allana Y.
We called on a Sunday as soon as we discovered water leaking in our lower level. They came out same day to take a look and even though it couldn’t be fixed that day, they were back the following morning and had everything repaired/back to normal for us. Everyone we dealt with was nice, understanding, and professional. We found the prices to be reasonable as well.
Brian Smith
Got caught in a jam as a new homeowner working with plumbing in the shower that was not installed properly. Mr. Rooter sent up Nick, who was very professional, knowledgeable, and very helpful with the shower and plumbing underneath the house. Excellent service!
CULLEN OBRIEN
Diagnosis of deteriorated interior drain pipes. Confirmed new installation and upgrade of exterior drain from house to street.
Reggie Michaud
I have used them multiple times they are polite, timely and very thorough. Recommend them highly
Christine Marchand
I've used Mr. Rooter multiple times...a sewer backup, install new outside spickets, remove and replace leaking pipe in ceiling, pipe repair. Always showup on time and within one day. Stay with the job until it is complete even when new issues arrive. Haven't had an issue with any repair after the fact. Not cheap but they are my go-to plumber.
John Stone
Little pricey, but prompt and efficient and that’s what you pay for.
Ann Marie Racicot
Always very happy with services