Reviews of Allens Plumbing. (Plumber) in Honolulu (Hawaii).
Allens Plumbing
99-1173 Iwaena St Ste B, Aiea, HI 96701, United States
Description
Information of Allens Plumbing, Plumber in Honolulu (Hawaii)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Allens Plumbing
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Allens Plumbing
Magical Pancake
The technician was able to get it issue resolved on short notice. It cost $544 to replace this cold water valve under our sink. There wasn't a clear way to isolate the water supply despite turning it off, line was still energized. We leaned on their abilities to resolve issue and provide a 1 yr warranty for the work. Would recommend!! Andrea the dispatcher was kind and considerate and Daniel was professional through and through!
Michael Busch
The plumber that showed up to do the repair (Preston) was great. Did the repair quickly and professionally. Excellent.
My review of their scheduling and customer service personnel however, is poor. I made an appointment 5 days ahead, so I expect them to honor that time as I had to take time off work for it. They call me at the appointment time to say it is moved 4 hours later!!! That is completely unacceptable. Their excuse is their prior appointment took longer than expected. That is your problem not mine. Go back to that appointment when you can, but honor your already booked appointments. Do not make your problem my problem.
Jill Koko
It was easy to schedule a consultation through their website. The schedule clearly explained the company policy for their consult/service. The technician was on time and professional - he reviewed his recommendation for service and the cost for each job. The job was completed quickly, however there was a minor issue that we noted the next day. After calling the office, the technician returned the next day (on his day off!) and fixed the mistake. Overall, happy with the service provider and proud to support local!
R Jacques
I’m so happy with the service I received today. I left a message for them over the weekend and got a call early Monday and they gave me an 8:30am appointment that morning. Justin A came out.and cleared my 2 drains in the bathrooms quickly and perfectly and gave me a great tip to keep them clear. He was a very nice guy and very professional. I was also very pleased at the reasonable cost.
Rich B
Kitchen sink plumbing was a wreck and garbage disposal was leaking, drain line was clogged and backing up into sink.
They were on time, very friendly and professional, cleared the drain, installed a new garbage disposal and rebuilt the plumbing system. It looks so amazing!!!
Thank You Allen’s Plumbing
J I.
Allen’s Plumbing was the only plumbing company that thankfully responded on the day after Thanksgiving, for a draining issue that could have lasted over the weekend. Kudos to Daniel C. for his quick and professional resolution of the issue. Daniel was informative and explained what needed to be done and the associated pricing prior to resolve. Thanks you Allen’s Plumbing, I will be referring you to our Condo Association.
Norma Matro
I had Justin inspect our clogged main pipe as a second opinion after a plumber from another company did the initial inspection the night before. The findings and recommendations were so different, even though they used similar equipment….snake with an attached camera. The first company charged a considerable fee just for coming out to check….. Allen’s Plumbing fee was quite reasonable and affordable. After Justin showed me the inside of our main pipe via the camera, he took time to explain exactly what the next steps will be. Using a detector and his “magic” copper tubes, he walked and found the pipe that connects to the city’s system. I find Justin knowledgeable, friendly, but still professional in his approach. Being a senior, I appreciate his patience in explaining the work that’s needed to resolve our plumbing problem.
Patrick Boynton
Justin A was my technician.
Knowledgeable, nice and efficient.
Maybe I got lucky but I was able to get a plumber to my apartment in about an hour after my 1st call.
$60 dispatch fee is waived if you agree to the price of the repair.
$205 to snake the kitchen sink.
Overall, Allen's saved the day.
Jenni Hernandez
The plumbers are awesome and does amazing work. The managers at the office. Not so much. For 3 weeks I have been trying to get an itemize receipt for services I paid for. I should have to call every week to try and get one. Before that for months I was trying to find out if they could get a light for my filter and never received a call back. I finally gave up and went with an another company. It shouldn’t be this difficult to get answers from the office.
Eline Mervis
Every time we have used Allen's Plumbing, they have provided exceptional service. Highly recommend them for all your pluming needs. David Kondo was our specialist and he was fantastic.
Jana Adams
I called to make an appointment on Sunday evening thinking I would just leave a message for Monday morning. I didn't have an emergency but the fact that someone was there on the phone to determine if we did need emergency services is so helpful. This is the second time we have needed Allens and both individuals who came out were kind, courteous and clearly knew what they were doing-100%professional.
Bill Lenharr
Daniel Corpuz is a very professional and knowledgeable drain technician. He quickly diagnosed and resolved the cause of my problem and then recommended additional steps to eliminate the potential for its recurrence. I recommend Daniel without reservation and will absolutely call on him to address my future plumbing issues.
Debra Kruck
Great company love the fact that I can always trust them. I bought into their frequent Plumbing club and was disappointed that I did not get a discount on a Sunday service. That was a bummer I’m sure it’s somewhere in the fine print, but what a disappointment I paid $600 for a clogged toilet drain. And my only issue with that is I am part of their special Plumbing Club discount group, so that was a bummer but you know businesses will get you. Terrence is an exceptional technician. I trust him immensely. He’s welcome in my home at any time. very professional very polite. Super knowledgeable. Great worker all the way around 10 stars for Terrence two stars for the Ohana club. I’ll keep the service because of Terrence.
Kawena Schuman
Super responsive and easy to work with. Got me scheduled in for same day service. Tech was knowledgeable, professional and worked quickly. Would definitely work with them and recommend them to friends.
Pedro Rodriguez
Daniel Corpuz went above and beyond to locate a bad pipe leak within the walls.
Upon finding it he evaluated the damage to include potential future damage involving possible mold build up.
He preformed professionally and quickly repaired the leak. His further determination to crawl into a small crawl space to reach the problem was exceptionally inspiring.
If his work ethics are a reflection of Allen's Plummings best, he deserves a commendation..
V/R
Pedro Rodriguez
Client and member of Allen's Plumming
K Sport
Christopher and Ocean were awesome! Unfortunately, had an issue after installation. Christopher returned to troubleshoot problem the next day. He was very concerned and stayed and worked with electrician to resolve the issue. Great teamwork!
Melanie Malunay RA
This was my second time hiring them to do Solar Water Heater tank maintenance to change anode rod and flush out tank. First I called them for my client's house and when I saw their work I hired them to do maintenance for our own tank. It's easy to contact and set up an appointment.
Alexandra Avery
When Ethan and Jonah showed up they were friendly and professional. The whole job was completed in 15 minutes. Thankyou Allens Plumbing for the great service!
Marilyn Nagel
Chris Freed did an excellent job. He assessed the problem quickly and offered numerous solutions. When he arrived I was in tears and when he left I felt confident that the job was well done.
Becky Clark
Allen's plumbing has been wonderful, I've had them come twice for emergencies and they have thankfully been able to come out same-day and fixed the issues, which is somewhat rare in Maui. The pricing was fair and they are always professional.
Sid Tsubata
When our sewer pipe needed cleaning and decaling, we called several companies and decided on Allen’s Plumbing because of their reputation. Justin came over assessed the situation and explained in detail what needed to be done and gave us a reasonable quote. With their drain video camera we were able to see the heavy scaling and rust bulbs in the sewer pipe of our 50-year-old home. It looked like a cramped cave in a horror movie. He and Davin spent a day working tirelessly to clear the pipe scaling. The video camera showed a clear unobstructed pipe. We’re very happy.
Michelle Fukumoto
When it comes to taking care of our house or condo, Allen's Plumbing technician, Jonah Kenny, is outstanding. He is a quality-filled technician. Jonah is skilled at analyzing the problem and explaining the steps toward resolution. He then effectively treats the issue, leaving us feeling safe and relieved. Jonah is kind and friendly, yet remains professional and respectful at all times. He even put all my stuff back under the kitchen sink nicely after completing a task. Jonah is always respectful of our time, arriving promptly and remaining focused on the task until he gets it done. We are blessed to have an excellent plumber like Jonah to help care for our family's house and condo!
fernando fernando
I want to say thank you so much Daniel! I appreiciate for the friendly, positive introduction which gave me confidence on you doing the job and A great job too! Really nice talking to you. A great asset for the team! Or any organization. Thank you again!
Gay Rapisora
Met with Justin A last Friday. He was on time and very courteous. Was able to detect the plumbing problem in good timing. Explained in very simple language (in which I appreciated) of what he needed to do to fix it. He also pointed out a worn part and suggested to have it replaced to avoid future problems in which I did. Very pleased with his service.
Holly Hayataka
Received service the same day I called, although it was not an emergency. The problem was diagnosed by just describing what was happening and was repaired relatively quickly. Only reason I gave 4 stars instead of 5 was due to their records showing my customer service agreement had expired. When I showed my receipt of having paid for 3 years of discounted service starting June 2021, my bill was adjusted and I was told the company's records would be updated. If I hadn't had the receipt right there, this would have been problematic to prove. I would have had to dig up year old credit card charges.
Leslie Ward
I have used Allen’s Plumbing a few times and I have always been pleased with the professionalism and the quality of their work. This latest service call was no exception. The technician, JeanPaul was on time, courteous, knowledgeable and personable.
He quickly cleared the drain and repaired and reassembled the under sink plumbing.
The clean up was thorough as well. Great plumber and the dispatchers and call handlers were courteous and efficient too.
MJ Shiroma
My call after 4pm one day was answered quickly and an appt was scheduled for the next day. The tech, Justin A, was great - so professional and explained everything he was doing. The leak was fixed quickly - we are very happy and will definitely be using Allen’s again!!
Kanani Tolentino
So quick! Super easy to work with. Very friendly...realized around 8pm tonight that we had an issue that couldn't wait to be fixed. Called Allen's, gave dispatch all the details and Rose called us back within 10min and got Daniel to come out to our house in under 30min. He was able to detect the issue and fix it. From start to finish, 2hrs tops. I'd highly recommend them again.
Lynn Wilkinson (RealtorLynn808)
Allen’s - Oahu
Called for a second opinion due to a very high quote from a pushy vendor-
I felt uncomfortable and called Allen’s.
Within 5 minutes of arrival he found the problem and began the 2 hour repair. The price was also very fair.
He took photos and allowed me to take video for my records.
Very professional and skilled. I would highly recommend Allen’s plumbing.
Wendy Tolleson
As usual, Allen's fixed things quickly, even though they got little to no cooperation from our lousy management company. they persevered and help us get around the management company's obsructions.
Summer Richardson
Amazing service!! Competitor told us we had a broken sewage line, but in no time they found a clog and issue was resolved. They also showed us the video of the pipes and there were no cracks or breaks!! Very grateful!!
Martin Horton
Mr. Daniel Corpuz is an ambassador for Allens Plumbing. He identified the problem, repaired it and saved me money and time. Any considerations for awards or special recognition, will be in order for the professional.
Willard Samfongsr
They replaced broken waste water pipes and replaced supporting straps to correct sagging pipes in the whole system. Awesome job. Good job Justin and Davin. They were quick, efficient, and pleasant to talk to. Mahalo for solving our plumbing problem.
Laurie White
Daniel and his co-worker did excellent work installing a quarter turn valve & new pipes in my bar sink, and reparing two toilet floor seals. Very professional and efficient. They take care of all my plumbing needs. I highly recommend.
Marisa Rodriguez
Allen's Plumbing is a super dependable and reliable business. Jacob gave us a quote for a new water heater and was able to save us money by finding a less expensive one. He repaired a leak under the sink in one of our classrooms. I would recommend Allen's Plumbing to anyone with plumbing needs.
Rischon Williams
The service was good..he was fast and he was friendly he was in-and-out within 25 minutes. I'll use them again
Erika Newell
100% would recommend Allen’s plumbing. Best service we’ve had during an emergency, and we’ve had a couple emergency plumbing situations. From the dispatcher to the service tech, they were friendly, informative and beyond helpful during a stressful situation. Their prices beat anyone else we’ve used and if you want to go with a great company and great prices choose them!
We already have booked a shower installation based on their amazing service.
Susan Young
Daniel Corpuz was our on site technician, very fast and efficient person, always communicated with us on everything he did or was going to do. He was very polite and probably very tired from a long days work, but still managed to keep a friendly smile on his face and spoke very kindly. Ours was an emergency job because it was after hours. They may have been a bit pricey, but we didnt mind for the simple fact, that this young man had provided outstanding service. He was surely worth the money!! Thank you for sending Daniel our way!!
Gladys Simpson
We had issues with our parent’s toilet and so we called Allens Plumbing for help and asked for Justin A. specifically because he had helped us before. We weren’t sure if he would be available right away until we got the call to confirm he was on his way within the hour. Justin A. assessed the problem and was able to explain what had happened and gave us options on what could be done. It was decided to replace and install the toilet because it was already old and noticed it had a hairline crack in the toilet. He took out the toilet, went to dump it and got a brand new one and installed it that same day. My parents were so impressed with his work and professionalism. I’m telling you all.. any issues with plumbing, call Allen’s Plumbing and they will take care of you. Great customer service and if you’re lucky, ask for Justin A. Mahalo for always being there and coming through when we needed it! ❤️❤️❤️
James Thompson
Daniel with Allens Plumbing replaced rusted out cast iron drain pipes in our house with new ABS drain pipes. I am very happy with the work and service. Daniel answered all my questions and provided a detailed quote for the work that laid out the costs and possible additional costs if they found any needed repairs not covered by the quote. They showed up on time, kept me informed of progress, and were very easy to work with. I would not hesitate to use Daniel @ Allens Plumbing again.
Grace Balderas
This was the most amazing experience we had in regards to plumbing service. Everyone was professional and pleasant … from the initial call, dispatch and repair. Justin explained exactly what needed to be done and quoted us a very reasonable price. He also made recommendations on other things we want to have fixed. Very good first impression for us. We’ll definitely recommend Allen’s Plumbing to family/friends and will call them again for all our plumbing needs. Mahalo!
R HASHI
This was a fantastic experience. I definitely felt that the repair suggestion was accurate and honest. There was no attempt to price gauge although this home is in a nice area. By getting 2 estimates and comparing them, this one seemed substantially less expensive and tailored to fix the problem of the old sewer pipes and clogging. Will definitely use this company for all my plumbing needs now and in the future and am very relieved that they came to check out the situation.
John Ledesma
Very satisfied with the service from Allen’s Plumbing!!
They communicated very well and their customer service along with that was very good.
Appointment times were as stated. Work repair to our plumbing leak outside was well explained done reasonably “fast” given the job at hand.
Will not hesitate to use them again. I would recommend them to family and friends.
Greg W
As always, their service is great! Had a dishwasher install, replacing older one. Did awesome with explaining the process, taking care to not cause damage in a tight area, cleaning up everything, and just great job. Always highly recommend!
Lisa Sedlic
Great service! Open 7 days a week so getting someone out on a Sunday was considered regular business hours and didn’t cost an arm and a leg! Prompt and professional and resolved the issue. Thank you!
Dave Felton
Daniel was extremely knowledgeable on identifying the problem, developing, communicating technical options, and executing viable solutions in addressing and fixing the problem. He gave excellent advise on mitigations to reduce the risk of reoccurrence.
Charles Escue
The job was done well but the price was outrageous for the time spent who makes almost 700.00 for 30 minutes of work
Gwen Inzer
We are so appreciative of JP’s expertise and detailed explanation of the work necessary on our toilets. His positive attitude and great personality on a Sunday appointment (no extra charge) was a pleasurable experience we were not expecting. Will highly recommend his services to friends looking for a good plumber! We were also impressed with the great customer service team at Allen’s Plumbing!
Rennis Garigin
Daniel Corpuz went above and beyond his duties to make sure the repairs was done right. He was very professional and a very kind hearted person. He is a very courteous young man, very respectful. I would recommend him and your company to any and all of my friends and relatives. I would give Daniel a raise, if I was his supervisor.
Gracie
Had a clogged and leaking kitchen sink and at the apartment I just moved into and my landlord sent over a gentleman from Allen's, JP. He was on time, worked quickly, cleaned up after the mess, and overall was very professional and a really nice guy who was easy to talk to. It's always unfortunate when for whatever reason there's a bit of awkwardness that just happens sometimes when you meet a meet a stranger, hired or not. None of that here. Should I need a plumber for any issues in the future, I'm going to ask if my landlord could ask for him again (if he's not already his go-to guy, which I believe might be the case.) If I move, i'll be seeking him out myself. Thanks again JP!
John Doty
JP is the man! He was great in determining the main drain problem we had - roots in our pipe. He had to do a little excavation work to locate the problem and was able to replace the section of the pipe with roots and replace it. He even added a new clean out pipe to help with future issues.
Larson Ng
Technicians were punctual, kind, and courteous. They were very responsive to the Covid preventions protocols of our family. They listened attentively to our plumbing needs and were ready to discuss the various options available. Both jobs and associated costs were clearly identified upfront. Services rendered was superb and expedient. Upon completion, onsite payment was quick and easy.
Clayton Kiyabu
The technician Daniel did a great job, well prepared quick, very informative on what would be completed once he started the job.
As for the office, got rescheduled 1 times and lost 1/2 days of work as I was waiting for the scheduling office to call back on status. I believe they need to work on each job and not underestimate the time for the technician to complete there job.
carla simao
Awesome service, we had a plugged drain on Christmas Eve, l called Allen’s plumbing and was told that a technician would be able to get to my house in an hour and a half. I got a call from Daniel about 20 minutes later he said he would be here in an hour. He got here right on time and got right to work. He cleared the drain and showed me what the pipes looked like with a camera tool he used. He recommended that we do a descaling job to prevent the problem to happening again. I recently called Allen’s Plumbing to have the descaling done. The scheduler told me that they would be able to come over today and that Daniel would be the technician. Daniel called and advised me that he was on his way. He got right to work but was having difficulty accessing the main pipe, called a coworker Justin. He came over and both kept trying to access the main drain but no success. He advised me that he would have to cut a hole in the wall behind the toilet to provide access to the pipe and would provide an access panel cover for the hole. They both worked until the end of their shift and said that he would return the next morning at 8:30. Daniel returned on time and cleaned and cleared the drain pipe. Justin came after his job to assist Daniel. They both finished the job and cleaned up and showed me what the pipes looked like after the descaling was done. The pipes looked like new! I am very pleased with the work that Daniel and Justin did, they were very knowledgeable and professional and really took pride in their work. AWESOME WORK GUYS! I already recommended Allen’s to one of my neighbors
Mahealani Holi
Very reliable and service was performed effectively. My repair person Chris was cordial and did an excellent job.
James McMann
We were extremely pleased with the service from Josh of Allen’s plumbing. He fixed a recurring problem with our toilet for a very reasonable price. We had another plumber , Dan, fix it twice ( with a three week wait in between fixes ) and it didn’t hold.It was hard to get hold of Dan as he wasn’t returning calls. Josh came right after I called and fixed it. It did break again after a couple of days and the company scheduled him to come back that week. That time Josh figured out the unusual problem and it’s well working well ever since. It’s a nice company to deal with. They call if you service man is running a little late and the office keeps on top of things. I’ll always use them in the future.
Hawaiian80882
We are very pleased with the work done by Jonah of Allen's plumbing. We needed the main shut off valve to the house replaced as well as a couple of hose bibs. Jonah tried to make it work with our small box but it just would not fit so he had to dig up the old box and install a larger box. This involved removing some bricks and lots of digging. When I went to check the work on the box and bibs Jonah had done more then expected. He not only did the job but cleaned up the area and replaced all the bricks . For the hose bib he went out of his way to save the hose that was frozen on the old bib as well as installed a bracket to secure the pipe to the wall.
Overall we are very pleased. Thank you Allen's Plumbing.
Michael Saito
Daniel arrived promptly at the appointment time & was very personable. I showed him where the clog drain was & he went right to work unfortunately the drain my wife & I thought was stuck was actually blocked. He was trying for awhile to send the snake down & eventually told me that he thought it was block off. He sucked out the water & what he assumed was correct. After all his hard work he waived the fees cause we were returning customers! We will definitely use Allen’s Plumbing for all of our plumbing needs & would recommend them to everyone that needs any kind of plumbing work done.
Much Mahalo to Daniel & Allen’s plumbing!
Bradah Daniel MAHALO!!!
Jane Baliares
I would definitely use Allens plumbing again. Their prompt professional service is greatly appreciated. Our plumber (Jonah) was courteous and informed me of what exactly need to be done and completed in a timely manner. I would highly recommend you to my family and friends.
Simon Chan
If Allens Plumbing services your area, JUST GO FOR IT! This is my second/third time with them and they are extremely professional and courteous. Everyone from the technicians to the call center lady I spoke to were helpful. When you need someone to do pipe and drain repairs, you're likely already in a stressful situation and having to deal with rude or unprofessional people is not going to help and it seems like Allens Plumbing staff all know this.
Much Mahalo's to JP and Daniel who got the job done for us!
Mark Anime
THE GOOD: Great website. Great online and phone customer support. Very helpful technicians. Easy to understand estimate/price quote. Good call back and follow up. Good materials. Good workmanship. Job completed quickly. So, why am I not rating this a 5 star experience? THE BAD: I had to take away 2 stars for poor customer service after job completion. I reached out to 3 separate individuals at Allens' with a request for an invoice that more clearly itemized the parts and labor. I needed this information to get a rebate from Sears, where I got my old garbage disposal unit (it was still under warranty, but because they could not replace it, they were willing to refund me for a unit supplied by another company, although not for the labor of installing it). My email to the technician who installed my unit was ignored. The two guys in the Halawa office who I spoke to by phone, on two separate occasions, said they couldn't do anything because their manager was out, and they were unclear when he would be back. They both said they would pass on my request to their manager, but when I called back, no one seemed to have any recollection of my having called, before, so I think I was just blown off. Maybe the manager got the message; maybe he didn't. Not sure which is worse: thinking that the employees didn't care enough about my request to inform their manager, or thinking that their manager didn't care enough to call back. I gave up. Fortunately, the Sears representative I was working with was able to come up with a rebate offer, based on online pricing for the type of disposal unit I had installed, which satisfied us both. But as for my experience with Allens . . . Well, it makes me concerned about the kind of service I can expect if anything goes wrong with my garbage disposal unit, in the future. I'm sorry to have to say, but that's how a 5 star experience turns into a 3 star experience.
MyHawaii Videos
I appreciate services of Allens Plumbing. From the very first call, when they respond immediately and make you feel like a very important customer all the way to the work getting done. The person on the phone listens to the issues at great detail, gets the necessary help as soon as possible. The plumbers actually called if they could arrive 2 hours earlier than scheduled because they could. They were professional, did a great job and even spared a sweet word to my cat. They made sure they tested their work until we were all satisfied it was done right. I have used them several times and have no reason to look for another plumbing company. They are really great.
Terry Knight
I was concerned about my sewer pipe, under our house. JP came Sunday afternoon, ran his camera, and found my lines just needed cleaning. He was very informative, friendly, easy to converse with. Very reasonable cost. Saved me thousands of dollars in planned work. I will be calling again should I need any plumbing work and I definitely will tell my friends!
Lisa Ching
Allens Plumbing replaced all my plumbing on two very old homes. They were very professional, responsive, and friendly. They kept me informed each step of the way and worked hard all day without even taking lunch breaks. I highly recommend them for their good work ethics and always ready to please the customer. I thought that they were going to install a new vent for the shower, but turned out that it wasn't in the contract. However, they did it for free anyway. Customer service is very, very good and everyone was so friendly. Their price was one of the lowest from all the estimates I got, and they included everything...even digging a trench that other companies didn't include. You won't regret hiring them to do your job, I guarantee!
AJ Lactaoen
Allen's service representatives are always professional and courteous. Daniel was excellent.
Erika Rain
I have used Allen's Plumbing for many years on many projects, 7 of my own units as well as when I managed 52 units professionally. All their technicians are extremely competent and a pleasure to have on property. Dispatch and the office staff are top notch. I recommend them wholeheartedly! 12 Stars, without question.
Lourdes Hall
Allen’s Plumbing was top notch all the way! From the first phone call to the timely scheduled visit, the young man named Justin took good care of our issue. IMMEDIATELY. No up-selling, no nonsense! I highly recommend this service. It is rare to find such a professional operation that is reasonably priced too! (I accidentally reviewed them on Maui google. Oops)
p S
Matt is wonderful and I highly recommend asking for him! I have used him a few times and he was on time, competent, knowledgeable, was professional yet personable, found my issues, gave me great advice and several options never making me feel like I was being price gouged. I felt he was sincere and trustworthy which honestly is a first with my experience with plumbers! I manage private properties and feel like I FINALLY found a plumber I can trust to not only be reliable and punctual but with integrity as well! I cannot sing his praises enough!
Kendra Lyons
JP did an awesome job in and out!!! Clogged shower drain he made quick work of it and he didnt mind walking through our renovation mess. He was friendly, professional offered his knowledge on bathroom issues that may be cause for concern in the future and some advice to what we can do next since we are renovating. The company got us scheduled for the next day. Price was fair for work done. I recommend JP and the company!
Darlene Gonzalez
JP is very knowledgeable. 2 toilets in the house 1 toilet drains water and the other doesn’t. It’s a mystery however to make sure I was satisfied as a customer he inserted a camera into the sewer drain for and unseen cracks or clogs. Would recommend Allen’s plumbing and ask for JP. Customer satisfaction is his mission statement that he guarantees.
Darlene
Anthony Lynch
Bought my house 3 weeks ago and already had a clogged drain. Called Allen's and they said someone would be there in about an hour, 45 minutes later JP shows up to see what's wrong. 20 minutes later clogged drain is no longer clogged and questions on some other stuff answered. He also put notes on the account so someone would contact us about future projects. Great service and great customer service. Would recommend 100% of the time.
liz ganaden
Extremely happy with the service I received from Allens Plumbing. No extra charge for coming out on a Sunday and excellent communication. Drain Technician, JP Yasuna arrived early, explained what the procedure would be, worked quickly and cleanly. Thank you!!
Susan
About a year ago, I had my old heater replaced by my usual plumber.
Thirteen months later, my renter would call with complaints that she had no hot water….that in the weeks prior, there was sputtering scalding hot water coming out of the faucets. And a host of other yikes related issues.
Old plumber was MIA. Like total telephone number change and all! ANNNND any warranty left on the heater was useless because he had purchased the unit and registered it under his name.
Looked up Allens Plumbing, the guys our office had been using for years. They actually answered at almost 6p…and I was seriously impressed. Kane, the operations manager was so helpful. Super friendly, too. He left notes for the dispatcher to call me in the morning to schedule the repair. (My usual plumber didn’t usually answer his phone and he wouldn’t call back for hours! And his scheduling girl was no better…and we’re talking regular work hours!) Andrea contacted me and quickly set me up with a day and time.
So that you’re not left wondering what the heck is going on the day of, Allens Plumbing has a great little system where they call you to let you know that the technician is on his way. When the tech Jonah got to my rental, he called me within minutes with bad news—the heater element burned and there was a hole in the tank from which water was leaking.
Had to make a quick decision to purchase a new unit…since hashing this out with the manufacturer over warranty that I had no idea if I would get to use…or trying to find the MIA plumber..were both daunting options that just may end up a waste of my time. Jonah was so kind and empathetic…he checked his availability for that afternoon AND GOT RIGHT ON IT!
Within three hours, the diagnostics, the hauling away, the purchase of a new heater, the install, and the test was all pau! Jonah patiently explained to me every step of the way, everything that was going on. He quickly sent me my receipt after explaining Allens Plumbing’s EXCELLENT AFTER SERVICE, where if something goes wrong with the whole set-up, they’d help me work the warranty part as well.
…and (*DRUM ROLL*)…their charges were $200 cheaper than the old plumber’s! Can you freaking believe this?
Thank you, Allens Plumbing, for your efficiency and service…AND to Jonah for his kindness and patience and his mad skillz as a tech! You guys rock! I don’t take people like Jonah for granted…to me, they are a dying breed! He is seriously an asset to the company!
And Allens is a serious asset to us folks on Oahu! Keep up the great job!
Don Mitsumura
I have used Allans Drains Plumbing for the passed 10 years. They have always responded immediately ready to address and solve any situation that was happening at the time. They are very professional and equipped to solve any plumbing issue you may have at that moment. Just recently I had a water leak in my home that needed to be investigated because it was In the wall. Brandon arrived and did an extensive search calmly illuminating each possible cause and found the water heater to be the problem.needless to say work started and a in no time my 20 year old water heater system with solar panels were replaced and operating perfectly. This repair was no easy fix by any means. The existing water tank needed to be cut in pieces to be removed. I could go on and on but the people that works for Allan’s plumbing are great. I will always refer to them for any plumbing work. Mahalo
I B “Spam” Musubi
Installed Pelican whole house water filtration/softener system. All my copper for water was outside, so they had to cut wall and add new copper and fittings to bring system into garage. They did a great job and their price was the best/lowest of 4 quotes. The end product looks great with minimal cutting of the wall; the cut pieces slide back in to hide the holes! They showed up on time, we’re done fast and they charged exactly what they quoted-they’ve got my future business after this. Great job all-round!
Bill Stevenson
I called Allens plumbing at 0930 and reported a problem with my water heater, by 1230 Chris Freed had arrived, confirmed it needed replacing, gave me several options and by 1:30 he had gotten the two new water heaters for my system and by 5:30 he had installed them both. Superbly professional the entire time. Absolute gem to work with, carefully explaining everything. I had used Chris from Allens Plumbing once before for a shower repair that was a year ago and was also superb. I strongly recommend Allens Plumbing!
Jean Wong
Chris did a great job of replacing the kitchen faucet. Very satisfied and the faucet works beautifully.
Joyce K
I provided kitchen faucet to be replaced, tech was very nice, faucet was replaced then a huge pipe leak happened under my sink when water turned back on caused by washer rings in my connections per tech, this leak caused under my sink and my floor rugs to get wet. The job cost me over $400.00, very expensive - will have to find someone else next time.
Rene Iwasaki
Want to thank Jonah, Daniel K and Daniel for their exceptional work. We replaced all our PVC pipes to copper pipes in our home. Price was reasonable and job was done in just 2 days. They were all very professional and accommodating. We had no problems and will call them again if we need any professional plumbing work done. We would highly recommend using them for all your plumbing needs!
Deleen Adams
The technician was professional & explained all the services that was performed. He went the extra mile explaining things that I needed to do to stay on top of my plumbing issues. Very patient & knowledge about his profession and the job he performed. Would definitely recommend Allen’s plumbing to anyone in need of a plumber. Thank you Christopher & Allen’s Plumbing. Job well done
Maria Kaleiohi
I used Allen’s months before and the service was excellent. I work with a lot of vendors for our business and when it came time to call a plumber, I couldn’t remember the name of the company but luckily they had sent me a flyer with their name on it. Cute flyer. JP Yasuna was awesome! He was friendly, helpful, and professional. From scheduling to the time they came out for repair, they were friendly, fast, and great communication. I would definitely recommend and use them in the future.
Anthony Persinger
Great service! On time, reasonable priced, and super quick from calling to repair. Chris the technician did great work on a water heater and shower cartridge replacement.
Barbara Price
Solar water heater repair. Allen's Plumbing had the panels and was back for the installation in 2 days. Great job. Mahalo. Plumbers were courteous and professional.
Kendra McDonough
These guys know their plumbing!! Great job on every plumbing issue, including an unexpected repair they handled well. Just recommend some basic drywall repair!! These guys are plenty smart - they can handle. Love Allens!
M Rogers
After several ridiculously high estimates, I decided to keep calling around...I came across Allen's Plumbing and after asking what my exact needs were, I was able to schedule an appt for the very next day...Jonah was AMAZING!!!!!! Very respectful, informative, professional and HELPFUL...He explained the process and the parts that were necessary for the job. He also quoted me less than half of ALL of the previous estimates.. The estimate was free! ( 2 companies charged me a dispatch fee just for coming which was ridiculously expensive for them just to tell me that it would be $3k to complete my repair/installation.) I immediately agreed to receive the service, and even though he didn't have the exact part with him, he returned a short time later and completed the job in half the time! ( a 3 hour job done in less than 90 minutes) I was so blown away at the level of expertise and his service. Jonah walked me through the installation process, even showing me the parts that were replaced. He asked me to test everything out before he left and thanked me for using Allen's Plumbing.
The next day, I had some issues with temperature and called Allen's Plumbing for a follow up, Jonah was literally back within the hour and explained what happened and it was a quick fix (less than a few minutes)
I would HIGHLY recommend! Amazing value and service. He wasn't trying to upsell, or pressure me into services that I didn't need, nor did he charge me a ridiculously expensive dispatch fee and ohana plan lol. I went through 8 different estimates before Allen's and I'm glad I did. The best hands down! Allen's will definitely take care of all of my future Plumbing needs. Mahalo Jonah and Allen's Plumbing. I can't thank you enough!
Cary K
Replaced water pressure reducing valve for house and got quote for additional valve replacement in two bathrooms. Chris replaced the valve quickly and price was fare. I got a quote for another plumbing co. and the price was double! So glad I called Allans Plumbing. Will use from now on.
Janice G
JP was seriously the best service technician we could have ever asked for! I highly recommend this gentleman because his professionalism, expertise and patience are unmatched. Despite the series of obstacles that were unforeseen, he managed to make the process as painless as possible all while being efficient of everyone’s time. Allen’s plumbing is blessed to have such a great technician and he is very deserving of recognition for how he went about everything! If you ever use this service ask for JP!
Mike Woodburne
Mid-morning on a Saturday we noticed that our connection to the county water line was leaking rapidly and we called Allens and spoke to their call dispatch line who took our details and let us know someone would be in touch shortly. I assumed that being a weekend it would be an hour or two, but sure enough in less than 15 minutes Allens was calling me back to schedule an appointment.
Come appointment time they quickly identified the details of the problem and explained it to me and let me know what would be involved. We planned the next steps and I was left confident in the decision we made.
The day before the follow-up appointment (Allens needed to coordinate the shutoff with the county for the fix) I had not heard from anyone so I called in to confirm the appointment. There had unfortunately been a mix-up and the follow-up had not been properly scheduled. Allens let me know that they would get in touch with the necessary people and get back to me ASAP. Thirty minutes later I got a call back and they let me know that everything will be fine and our appointment would remain as scheduled.
Sure enough, the next day Brandon (who handled the original call) showed up as expected, did a bit of prep before the county came, and the job was done before I had even noticed it had started. Before he left Brendan recapped the job for me, explained the details of the warranty on the work, and answered the questions I had.
Everything said and done, I couldn't have asked for anything to have gone smoother. While I hope to not have to do it much more in the future, if I have any plumbing work done I am absolutely going to call Allens Plumbing.
Oral
Allens Plumbing was the only plumbing company that was willing to send a technician out to repair/replace a broken shower valve in one of my bathrooms. I’ve called several companies only to be told they either have no technicians available, emergency service fee is outrageously high or an appointment is required. I had to have the repair done immediately due to my main water line had to be shut off until the repair is complete. Service specialist Daniel Corpuz arrived at my house and immediately assessed what he needed to try first. He also explained the ‘worse case scenario’ if the simpler method did not work. But he persisted and was able to remove small pieces of the old valve that was stuck inside the pipe saving me expensive major repairs.
Overall, my experience with Allens Plumbing and a technician Daniel Corpuz have been very positive. Definitely will call them for future plumbing work.
Carrie Belew
They came within an hour of my call amd fixed everything that was wrong in my home. Preston and Bennet were awesome, they went out and got the parts and had everything finished by the end of the day. My shower was not working properly and they fixed everything including my toilet I could not be more happy with the service I received today!
Nick Stoe
Called Allens Plumbing and they sent a specialist Daniel over within an hour. Daniel arrived introduced himself and got right to work. Found the issue discussed different options to fix the problem and pricing. Very professional! Thank you Daniel! Highly recommend this company and Daniel!
Moke Strassberg
Used Allens Plumbing the first time for a minor issue but liked their professionalism, timeliness and friendliness. It started the minute they answered their phone when I called for service. Going back to them for another service call was a no-brainer. I'd use them again in a heartbeat.
Terence Thomas
Jacob from Allens plumbing did an excellent job of installing a new outside faucet at my home in Wailuku and would recommend this company for your plumbing needs.
VictoryShieldTactical LLC
I called Allen’s Plumbing for my rental unit because of the reviews and I wasn’t disappointed. The tenant told me that the sink was leaking underneath, and I’m in Utah so I can only go by what I’m told. The experience started with the call, with a super friendly girl who took all my info and my tenants info and set up the appointment. She was awesome! I wish I wrote down names, but the appointment was set for the next day, even though they had someone available right away. When the appointment happened, I got a call from the plumber who let me know the problem and the fix and also some recommendations for preventative maintenance. He asked me if what I wanted to do and I let him know I had to do just what was necessary because Christmas money is tight. He was really nice and professional. He quoted me at $294+tax which I felt was a reasonable price for the work. About an hour later I got the invoice and receipt by email and they discounted the service, giving me a final bill of $260! Thank you, Allen’s Plumbing. I appreciate you for that and Merry Christmas!
Tom Moore
Justin came out one day and scoped out the job. Gave him the go ahead and he came back the next day because of the water company having to turn off the water. Justin is patient enough to wait on the water company and did the work that was necessary in a timely manner. He even went beyond his job and suggested a fix on the bathroom faucet which I took and it worked. Thank you Justin for such great expertise. My next plumbing project I will definitely call Allens Plumbing.
Duane Smith
Daniel Kapoi and the other technician working with him were very courteous, knowledgeable, professional and on time! Very rare nowadays!
They came into this project knowing exactly what they had to do, with all the materials they needed and got off to a quick start! In a day and a half they succeeded in completely overhauling and installing a new water line through the attic and down to each receptacle in the house! This involved the two bathroom sinks, toilets, and showers. Then there was the washing machine kitchen sink and refrigerator and lastly a new water line to the outside of the home with a water hose attachment!
I WILL always use the services of Allen’s Plumbing!
Great job guys!
Hiroko Bridges
Recaulking of bathtub. Excellent work, clean up completed very professional. My thanks to your company and Jonah.
Lydia Miyashiro
Justin Alcos & Daniel Corpuz came to unclog my kitchen sink. I was TRULY Impressed w/ there kindness, professionalism & knowledge. They presented me w/ a step by step & viewing of what they were going to do. And when the job was completed, the inside of my pipes were super clean. I even learned a lot from Justin & Daniel on plumbing. These 2 professionals were an absolute gem. I will ask for Justin or Daniel for future plumbing tasks. They were a BLESSING to me!
Aunty 😊
Howard Murayama
Kudos to Ethan and Justin. A home inspection found our water pressure too high but curiously the shower seemed weak. They quickly replaced the faulty pressure regulator and five hose bibs. Now, the shower and faucets are much stronger and constant. Very pleased.
Shinji Ohfuji
Hot and cold water pressure at the kitchen sink was very low. Both valves were widely open so I didn't know what to do next. He found some black substances the tips of the water facet and removed it and water pressure came back to normal. He told me for the next time, go to Youtube so I can learn many know-hows there. I really appreciate his quick service and professionalism. I'd definitely contact Allens Plumbing from now on.
Tommy Ku
Very quick to solve issue. Daniel was very friendly and helpful, answered all my questions patiently. I’ve been using Allen’s plumbing a few times already and like the service.
MARCUS CHUN
Excellent and quick service. Technician Bennett was very helpful and explained everything well. Phone service at main office was also excellent, was able to get same day appointment. Would highly recommend Allens Plumbing!
B Miller
Allen’s is always available quickly, as needed for a vacation rental! Techs are on time, professional and will explain repair and give estimate before work is gone.
Matt Okahata
Justin A. stopped by to repair a leak from a clean out. He explained everything very well to someone who has intermediate knowledge of plumbing and sewage. He was thorough, good-natured, and worked hard through the off and on rain and sun. He informed me about the condition of the cast iron portion of the pipe and made small adjustments to the new sections to make things better for me in the long run. After the repair, we tested the clean out and noticed it was still backing up from further down the line towards the street. After further inspection, he deemed additional repair work was necessary and explained to me, my options. He came back the next day and repaired the section. There's always the sticker shock of having to repair something that you never really see and isn't a flashy feature of your home but, I do believe I received value with Justin A and Allen's Plumbing.
Cindy Ramoran
Our technician, Sam Medeiros, was awesome. Sam did our initial quote and he listened to what was requested. He came back to perform the job and he did a thorough job. He listened and explained all that he performed so we could have a better understanding to explain to our insurance adjuster. We had a little issue with the first dispatcher about the timing/confirmation but it was rectified. I would continue to recommend Allen’s Plumbing to anyone needing plumbing services.
S I-A
We've used Allen's Plumbing before, and they were quick, professional, and the cost was more than fair. This time wasn't any different. They were on time, which matters so much to us. JP was super knowledgeable. My husband said he took 3 1/2 hours (give or take), and JP busted his okole to get the job done. Allen's plumbing will be the first company I will call if my plumbing ever blows up again.
Heidi Denecke
Our Plumber, Jacob was a super star! The company was professional and had excellent communication about our job. I would highly recommend this company.
Larry Marushige
I've used Allens Plumbing twice this year. In January to repair a broken and clogged sewer line and most recently a leaking main water shut-off. In both instances, my calls were answered promptly and a plumber was sent out within a couple of hours. Both Jonah (January) and Christopher were professional, explained the different scenarios, provided me with different repair options, and kept me updated as the work progressed. Both jobs were completed to or above my expectations. E.g.: Although Christopher had to dig a hole around the shut-off in a rock garden, when completed, it looked as if nothing was ever touched and I'm so appreciative of that. I definitely will be using Allens Plumbing in the future and give my highest recommendation.
Mark Coberly
Jonah was prompt, professional, friendly, and took time to explain details with me of what needed to be done and cost. I believe the cost was very reasonable for the work that was done. Highly recommend Allens Plumbing!
Sue Lai
We had an initial scheduling problem. After a few hours I called back again, and my order was processed immediately. Randy was the plumber that was assigned and he was SUPERB!! He was very experienced and identified the problem right away. He fixed the problem quickly. And he left the area neat and clean after he replaced the plumbing. He was also very patient in teaching me about the original cause of the problem, identifying what to look for, and how to handle it if it were to happen again. Randy was just excellent and should be commended for his service!!! He is a definite asset to Allens Plumbing!!
Yolanda Villareal
We had a great experience with the plumber that came to our house. He stayed till he found out why we had a leak in our bathroom. He was here for a couple of hours and my son said he was very thorough with everything he did. We will definitely use Allen’s Plumbing again if the need arises again.
Calvin Flanigan
I had a toilet problem and the Technician fixed the problem with speed and in professional manner. Mr. Daniel Corpuz and his assistance were very professional.
Rendell Fong
I had a clogged bathtub drain and a dispatcher from Allen’s Plumbing got in touch with me minutes after my initial call. She wanted to get a technician out for the house call really quick (within an hour the same day) but I needed to hold off scheduling until later in the day. The technician arrived promptly as scheduled and unclogged the drain within half an hour. I’m glad I wasn’t given a 3 hour window to wait for the technician to show up like a lot of other companies force you to do. I was very satisfied with work that was done.
Burton White
After going through ten days of standing water in my kitchen sinks and three other plumbing “professionals“ (receiving casual, flippant estimates of $400 - $500 with little/no inspection) I was lamenting my dilemma with a friend on the phone when I saw Allen’s Plumbing commercial on the TV. Seeing this as an omen, I made the call and was greeted.by a friendly, helpful scheduler and scheduled an appointment for the following Tuesday from 4-8. On Tuesday evening I received a call a little after 4 telling me that the plumber may be late due to a rough call that was taking longer than anticipated. At 8:18 I received a call letting me know that the plumber was not able to make it but would I be available the next morning between 8-10. I said yes (but okay, this cost them a star for this review, I would have rated 5 stars). At 8:11 a very pleasant, respectful young man showed up, took off his shoes on entering, and went to my kitchen. He opened up under my sink and thanked me for clearing the area so he could work. After looking for a couple minutes, he said he thought the estimate would be $175-$185. I mentioned I had a coupon from their website for $99, he asked to see it, and when shown he said “sure, good for you!” He worked for about 40 minutes and then tested his work. Everything worked out great, the payment was quick and easy and before he left I had a copy of both the estimate and my receipt in my email. My only regret was that I forgot to give the plumber the tip I had for him in my pocket. Great work, satisfied customer!
Big D
The phone was answered promptly. The lady that took the call was polite. The guy that installed my toilet was professional fast straight forward and did clean work. The price was on par with other providers (they all charge too much). But based on the clean courteous prompt and friendly service I'm sure I'll use them again.
jp s
Fast, fair, and friendly service given by plumber who got sent to clear out some build up in our drainpipes running underneath our home that was backing up or drainage system. Keep it up Mr. Justin Alcos, you are the best. Mahalo!
PapaLes
The two representatives from Allen’s Plumbing were very friendly and cordial in their visit. They checked my problems with a clog drainage and possible hot water/ cold water crossing. Gave me pointers and advise for the future. Pricing was terrific and fair.
vernon sakata
chris freed was a pleasure to work with and he was cordial and professional. just a pleasant experience all the way around. I thought the price to install a fixture was a little high, but am satisfied with the final result.
Clint Soares
Great company, from the dispatching to the plumber. Christopher did a wonderful job replacing our water valve. He fixed our problem in a timeline matter and had some good advice. Highly recommend Allen’s Plumbing!
Tara Miller
UPDATE:
Called Allen’s to install back flow converter outdoors. Young guy who came out kept talking and talking about job. So clear he didn’t know what he was talking about. Said he’d give me an estimate in a day or two. Never heard from him again. Called, left messages, nothing. Took weeks to hear they weren’t going to do do the job. Work sat undone when I could have called another plumber. Won’t be using them anymore.
I have called Allen's Plumbing several times. Their response is always immediate, professional, and work is excellent.
I will continue to use Allen's Plumbing for all my plumbing needs and highly recommend the company.
P Kalua
Chris arrived and made his thorough assessment of the current water heater installed by another company for my 76-year Family Member and he was surprised to find out that it was a little over 1-years old. The water heater was not the correct model for a household, it was not working for awhile, the bottom of the heater was already rusted, and the plumbing hook-up was a mess. Chris shook his head and was sincerely disappointed that a company would do that type of work, but he recommended a couple of great options and I chose to replace the water heater. He left and was back in about 40-minutes with a new heater, installed it methodically (as I watched and conversed with him). Chris double-checked components, lines, padded parts, and ensured water was heated. He was an exceptional Professional who performed his work with technical awe and Aloha. Much Mahalo Allen's Plumbing for sending him to us.
Lawrence Lee
I live in an older highrise and occasionally have some plumbing maintenance issues.
Found Allen's plumbing on our building's approved vendor list Technician was prompt, professional and courteous. Problems all fixed. Will definitely use them again. Highly recommended.
K Naks
Allen's plumbing did a servicing on my tankless water heater. The appointment was easy to set up and timely. The workers arrived on time, were quick, friendly and cleaned up the area. Thank you Allen's plumbing!
Arthur Wallace
Our pop up bathtub plug was broken and rusting due to non-use of our bathtub. I discovered quickly that I did not have the right tools to remove a stubborn screw cap. I decided to use Home Advisor and Allens Plumbing contacted me on a Sunday to find out what was needed. This was a nice change since one usually has to leave a voice mail and wait for a response during business hours. We booked a next day appointment and were advised of the travel fee if the plumber came out and we did not consign for the repair approval. Next day, dispatch contacted us with the estimated time of arrival. When the plumber came, he was polite and carefully removed the stubborn pop up assembly. After the repair was approved, he went to the Plumbing Parts place and returned to install the part. The new plug and drain frame works fine. And he checked the drain to ensure it was not clogged with hair, debris, etc. Overall, we were satisfied and happy with the service and wouldn't hesitate to use Allens Plumbing again.
gina stamp
This review is a long time coming. We had to call Allen’s three times during quarantine due to being in an old building with bad pipes. The level of professionalism was outstanding and the gentlemen that came to take care of us (Jonah and JP, I believe) were knowledgeable, personable and always on time. They explained to us what they were doing and the quote we got initially was accurate all three times. They will be the only plumbing company I will be calling from here on out. Thanks for the great service Allen’s!!!
Kawelo Mills
Daniel Corpuz is very professional. He definitely deserves a promotion and is skilled in his craft. I’d recommend Daniel and Allens Plumbing to everybody.
Hisashi Tokunaga
Quick response to repair the commode flush mechanism that required a specialized part. Couldn't have asked for more or better. Daniel was courteous, professional, and completed the project quickly. Highly recommend Allen's Plumbing.
Dennis Jasinski
I looked into Allens Plumbing after seeing a commercial on Channel 4 Island News. My concerns about the type of hot water system I wanted were addressed by phone and I was quickly provided with a price quote including numerous options. Installation was scheduled for the very next day, and the installer worked professionally and expertly at my residence. Followup was great. Very pleased with Allens Plumbing.
Ro G
Called at 8a and arrived at 9:30. Great service and friendly techs.
Patricia Hann
Great service, reasonable price...All around A++! I hope to never have the need to use a plumber again, but when I do (and I know I will), Allen's plumbing will be my first call! Thank you!!
Mary James
Corrected all issues regarding my gas stove/tanks, installed a sink aerator and capped off a icemaker line on my refrig in order to close an old open permit with the county. Jeramiah was the technician who serviced me and he was excellent! Knowledgeable, efficient, considerate and most pleasant demeanor. I recall him from a previous service call years ago and remembered he stood out back then and apparently still does. Good job!
Ryan Kuranishi
We purchased a home in Waipio and had to call Allen's Plumbing four times in a 3 month span. Even on Sundays and evenings, I was always able to talk to someone and get something scheduled. Initially, we thought it was just a clogged drain but upon running a camera, we learned that it was a much larger issue. I scheduled the work and the guys showed up, dug up my ground, and fixed my cracked pipe and installed a new one with the correct slope. Of the three technicians that I worked with, they were all very professional and went out of their way to make sure they cleaned up after they were done and explained in great detail the issue I was having. I am happy to have worked with them and they will always be the first plumbers that I call when we have future issues.
Donna Hatanaka
My experience with your technician JP Yasuna was excellent! He was very informative, polite and happily answered all of my questions. I contacted your company because I had a clogged kitchen drain and saw that you were offering a clogged drain special of $99. Upon JP‘s arrival, he asked me questions to assess my problem, then proceeded to explain what he was going to do. After he cleared the clog he asked if there was anything else he could help me with. What a wonderful pleasant experience to have had him here to fix my problem. I will definitely use your company from now on and also recommend you to others thank you so very much for turning and unpleasant experience into a very enjoyable
one! 🙏🤙🏻😘😁❣️
Christine D
JP was not only able to fix the issue with my sink but was also very helpful with his knowledge! Would definitely recommend!
Lester Higa
Replaced ball valve and changed pressure regulator on the main line.
Kelly Yuen
I can’t recommend these guys enough. As a new home owner, there is nothing worse than spending the bulk of your life savings only to find out your plumbing is past it’s life. When we did our the scoping as recommended; it was another company, but the number we were told was gut wrenching.
I ended up calling Allen’s Plumbing for a second opinion. We scheduled a consultation and unfortunately they sent the wrong tech. No problem, they sent another pair within a few hours.
Daniel and his partner were so friendly and made me feel very comfortable about an uncomfortable situation. He explained step by step what they would do and didn’t even mind checking out some other plumbing issues. Very honest guys. When I suggested an alternative method; they said it’s better to just replace the pipes since the house is raised. On top of that; the method they chose was far less invasive than what the other company wanted to do.
Shortly after they left I received a quote. *Cue jumping for joy* After I confirmed with my husband we booked that same day and scheduled the job to be done in the same month.
As for their work, I couldn’t be happier. They were professional, worked hard, and got the job done on time. They didn’t leave a mess at inside or outside and even kept in communication about little things; like my dirt wasn’t going to be completely flat like before. They even told us when the concrete was done just in case we wanted to carve our names in. I really can’t recommend these guys enough. Would recommend for anyone with plumbing woes. Even my husband and father in law were impressed. Mahalo nui loa to Allen’s Plumbing!
Joy Oshiro
First experience using Allen's and will use again and recommend to others. Drain Tech Justin very friendly, knowledgeable and informative on other services available.
Good job Justin. Mahalo.
Augie Quinonez
Plumber was really good helpful courteous made me feel really comfortable with everything going on right now I think he's an asset to your company thank you and mahalo he deserves a raise plumber was really good courteous very professional did a really great job made me feel really comfortable with everything going on he deserves a raise raise he's an asset to your company
Pat Regan
Bought a new washer and dryer because our washer broke. Called Allen’s plumbing because they were delivering the next day and we developed a leak in the hookup for the washer. Allen’s plumbing was there the next day right at 9 a.m. as they said. Fixed the problem and we were able to have Lowe’s install them. Thank you, technician was polite, friendly and professional
Joshua Rempfer
The plumber who came to our house was very friendly. My wife felt that our downstairs toilet was leaking and there was an unfamiliar sound that sounded too loud to be a drip.
We both concluded that it must have been expanding and contracting pipes.
Back to the leak... he first checked the water pressure and told me we needed a water pressure regulator ($479).
This took him about 45 mins.
Afterwards, he told me that we should get a new toilet. But, it would be cheaper for me to do myself.
So, at the end of the day I spent $800 to fix a problem I could have just done without a visit.
The water pressure in our house is now weaker than needed to wash the soap off after showering. I still have an undiagnosed clicking noise when the water turns on.
That said, the tech was very friendly. I just feel liked I wasted $682.
marvin mau
Just got service from Allen’s Plumbing again.
Master bedroom bathroom sink started to drain slowly on 12/5, used drano hoping to alleviate the issue. On 12/6 drain was plugged, tried in vain to use a plunger to unplug.
Nite of 12/6 Building Manager attempted to contact plumbers to no avail. Asked Manager if he called Allen’s as he originally recommended Allen’s to me, requested Bennett Peters who originally serviced my condo 6/2017. Building Manager replied no but then called Allen’s and we got an 8 am appointment for 12/7 and Bennett Peters would handle the call again!
Bennett showed up on time, completed my service, answered any questions I had. Only thing is he left my condo to pick up required equipment necessary to complete job from another service tech. Only time wasted involved as total charge was reasonable to me.
Great Job Bennett Peters👍👌👏
Bennett Peters and Allen’s Plumbing are my go to plumbers!!!
Alden Kunimitsu
Daniel C. and Justin was able to clear our backed up sewer lines. They were very knowledgeable and explained in detailed the entire process as well as preventive maintenance. Scheduling and communication was very professional.
Chuck Cavallaro
I booked service on-line during a Holiday weekend and was pleasantly surprised to receive a confirming phone call for a service appointment shortly after for scheduled service within one day of my preferred request. The technician called to confirm before arrival and was able to fix the plumbing issue that day with parts on his truck. This alleviated any need for a return trip. The work was completed in a timely and professional matter. The technician kept in communication with me at all times. I was very pleased with this experience, especially in Maui where it is often difficult to find such responsive technicians.
Gaye Chan
professional. polite. helpful. daniel is an all around good guy.
Geraldine Shadian
This is regarding Allen's Plumbing on Maui.
It was good that the company sent someone to estimate the cost and make an appointment to do the work in a short time. I was able to make an appointment for the following day. Sam the worker they sent to do the job was professional and pleasant. Sam did the job quickly and efficiently. The only issue I had, on the first day of the job, was not being notified of a delay in the worker being here at the time specified. This was later rectified. From then on I was kept up to date on any changes or delays. I would suggest the company give a time frame of two hours for the arrival of a plumber. That way it would cover all delays.
Lynda Asato
The plumber, Jonah, just ran the water and it flowed through the wall into the tile. I spotted the water and called our building maintenance. They came to check and we decided that the building staff would locate and fix the water pipes since it was their responsibility. Jonah packed up and left. I was still charged for the hour he was there. I am grateful that he came, but feel sorry that I did not call our building maintenance first to diagnose the problem. Could have saved myself $100.
Adam Larimer
Allens plumbing is top notch! I was in dire need of a quick assessment and repair and called approximately 5 different companies. Allens not only put me on the standby list for that afternoon but they were able to confirm an appointment for the next morning. I will definitely be using them in the future!
Lani G
JP was very knowledgeable and honest. I value that in a plumber because I have come across a few dishonest ones.
I would definitely use Allen’s plumbing and JP for my future plumbing needs.
Cila Stoddard
We did have our faucet repaired and the guy was nice and did his job, but the price was ridiculously high for the average local.We are sad about the price. We will not use your service again for the high prices that you charged.
Lori and The Kittens
Technician was very personable and explained completely what was going on and what needed to be done. The package received from the supply house was incomplete so after it was installed there were still problems. Technician did not give up, was able to figure out what was necessary, and did not leave until all was in perfect working order. I am so thankful for his dedication to the job and perseverance.
Dana Inman
Hi Allen's Plumbing responded promptly within minutes of me leaving a message in the evening. It was not an emergency and so they sent someone out the next day and solved the problem efficiently. Very impressed with the quick response and would definitely use them again.
Dana Inman
Kara Heen
When we had a plumbing emergency this past Sunday, Allen's was the only company who answered their phone. Within minutes, we were able to schedule a technician to come out to our home. He arrived early, was professional and helped us with our problem quickly. I don't know what we would have done if they didn't help us that day. We would definitely recommend Allen's Plumbing!
Lisa Quinto
I just wanted to extend my "Mahalo" for the awesome 👍 installation of our new water heater. The 2 guys (Daniel Kapoi and Daniel..my apologies didn't get the other Daniels last name), their work was clean efficient and professionally done! Also, "Mahalo" to Kane for getting the ball rolling in getting our water heater replaced! 👍 I would recommend Allen's Plumbing to my family and friends! Awesome job and very happy 😄 Mahalo!!!!! 🤙
Deane Gonzalez
The two men who came to the house were great, they know their plumbing - got the drains flowing again -- I would use Allen's plumbing again a heart beat - they are my go-to-guy's for any future plumbing problems. Good reliable work all around - Deane Gonzalez Hawaii Kai
Randolph Hack
JP came from Kailua today. He was familiar with the situation. He unblocked the drain and got the garbage disposal working again. He provided education on the type of pipe joint beneath the sink. He honored the mailer for a discount. I thought the disposal had finally broken, but that was not the case.
Valene Garrison
Super company for plumbing needs~ We had a very old faucet that was virtually frozen in place and Allens Plumbing came right away and removed it and replaced it with a new faucet. They were very quick to accommodate us and did an excellent job. We are extremely happy and will be using this company again soon.
Donald Johnson
Daniel Corpuz and partner is the 💣
Smart , courteous , hard working,
Not to mention, look so professional. Wish had more like him around, Oh yeah …
Yoshimi Yamada
Mr. Christopher, I am extremely grateful to him. He has a high level of professionalism and work ethic, and can find problems to repair very accurately and quickly. He explained and listened very patiently as well. I hope next time I can have him to repair things again.
Michele Devine Glukfeld
James did a great job of installing our kitchen faucet and repairing our pop up in our bathroom. He was polite and friendly and finished the job promptly. This is repeat business for us but they keep getting better and better. Definitely would refer them to friends and will ask for James again.
Mahalo!! Michele
Stuart Zinner
Excellent service from beginning to end. Competent, professional and helpful all around. Wouldn't hesitate to recommend and use Allen's Plumbing again.
James Newhouse
On 12/20/17 I called Allen's Plumbing (my home is in Kihei, Hawaii). A shower/tub faucet unit in my Ohana would not shut off. Plumber Cory R.
came within an hour or two (fast service), had the replacement core in his truck, and the job was completed with minimum inconvenience from having the water supply turned off. Fast, friendly and great service. I recommend Allen's Plumbing highly. We are registered members with Allen's Plumbing so there were very nice savings in cost as well. :-)
Rolando Hara
I do not remember his name, but the plumbing person was very nice and professional. He explained what he was doing and answered my questions. The price was steep, but they did respond to my emergency almost immediately, and they did resolve my problem. Yes, I would recommend Allens Plumbing. Also, the receptionist who took my call was also very nice and professional.
Cathy Giuli
We would like to especially thank JP Yasuna for the great care that he took in working with our plumbing situation and eliminating the problem. It was complicated because the plumbing is shared between 2 separate apartments. We will definitely recommend your company to others.
Tom Lombardo
Very friendly and personable guys... and they put plastic covers over their shoes before entering the house. Gave us lots of info and options re: our plumbing issues. And the bill was less than what we expected. Will definitely call Allen's again!
SRO HKU
Highly recommend Allens Plumbing- Justin was excellent. Not only did he communicate every step and options for repair, he was also v respectful of our space. He took off his shoes going in and out to his truck he also cleaned and put everything away as he found it!
Bernie Simmons
When my tenant's water heater had a problem, I called Allen's plumbing. On that same day their office coordinated with me to get one of their workers to inspect it. They provided an estimate very quickly and were able to install the new heater that same day. Their office personnel was very customer friendly and knowledgeable. After the job was completed they called me to provide status.They accepted payment by credit card. They provided follow up to make sure that I was happy with the work that was done. Everything was painless. I am definitely going to use them again should the need arise.
linda reis
The tech Justin was so awesome and informative on what he was going to do. The phone staff was sooooo awesome as well and kept in touch with me on scheduling and when I had to call them, they remembered me, which is not what you expect because of the number of calls they get a day . I highly recommend Allens Plumbing as a go to plumber.
Roy Stoecker
I was extremely pleased with Allens Plumbing. They responded Promptly and the technician (Jeremiah Abreu) was able to replace our leaking water heater within one morning. He was skillful, fast and a hard worker. I would recommend them to anyone with a problem.
Louis Faulkner
Daniel and Jonah spent two days at my home re routing the hot water line. Both men were very competent and worked well together. The job was done professionally and with care for the house. I would recommend Allens Plumbing although they are not the cheapest.
Shirlynne Dredla
Excellant service! Called to schedule for emergency leak under our home. Gal who answered was very professional and very efficient. She immediately contacted technicians who arrived in 30 minutes. They explained the problem, made a remarkable temporary fix and told us what further needed to be done. All is well in this household's plumbling, thanks to Allen's Plumbling crew. May I add, service price was well within our expectations.
sweber10
The gentleman who came (don't remember his name) was quite blunt and forthright about my plumbing problems, but he did an excellent job. My toilet only runs once in a while now, rather than all the time. He recommended that I get a new one. He also fixed the leak under my kitchen sink so that I can now use the sink.
Patrick Horimoto
Technician Daniel was cordial and thorough, explaining what the problems were, solutions and costs. My plumbing turned out to be a bigger task than expected but he persevered and completed the job.
Tina Smith
We were very pleased Keoki was able to come the same day we called, to replace our hot water tank. From start to finish, our experience with Allen's Plumbing was excellent - receptionist was professional and communicative and Keoki did a great job. Mahalo!
Gildacer3www Vogel
Allen's Plumbing responded the same day which helped us tremendously because our water heater had been out for two weeks. We were waiting for a part and found out that day it was not going to come so we bought a new water heater and called Allen's and they came on the same day. Amazing service from Keoki.
Wade Fukuda
Needed a plumber. Called Allen's plumbing. Great response time, and excellent team members. Jonah did an outstanding job. Unclogged My drain, and cleaned up after. Outstanding job. Mahalo to Jonah and Allen's plumbing.
Allan Monteza
Their customer service is really great. From their office personnel that kept me updated on the schedule & arrival of their plumber to Junior, the plumber that replaced my water heater. Junior is not only knowledgeable but also very friendly. He & his companion made the job look really easy. I'm definitely calling them back if we had anymore plumbing problem. & by the way, I would also praise their response time. If they say they'll be at your place at a particular time, their there. Mahalo nui.
Judy Miller
Allen’s plumbing has always helped me when I call! They are prompt, nice, and perform quality work, every time. From Bennett, to Daniel and Jonah they are great workers. I highly recommend Allen’s!
Frank Tanzer
The tune-up and maintenance on the solar water tank was performed
in a professional and fast way. Also worn out insulation on the solar panels was replaced.
Excellent job !!
The toilet was repaired by replacing a bolt kit and wax. Also
a new faucet and garbage disposal was installed by JP Yasuna.
Everything tested good. We appreciate the work.
keiko jaffuel
Great communication and prompt service but the price was high According to own record to replace TOTO flapper was less than $200 but it costed us $550 for 2. Also replacing washlet was quoted $600 but we could bye it as low as $345 According to Washlette agent, New installation is $150 and we are only replacing.... so.... again $100 over priced. Thank you for your service but we have to warn people. Good service but it is expensive
sonztube
i have used Allens Plumbing several times, they know what they re doing. Reasonable prices and they try to work with your budget they even offer financing if you can't afford that $5000 repair. My only complaint is that they don't clean up the mess that well after they get done with repairs, that's why I gave them 4 stars..
Al Wong
INstalled New water line for conference room.
Installed New Gas :line for conference room and Parish Hall Kitchen.
Rose Cruz Churma
Allens' plumbers were able to do work quickly and efficiently that its competitor says will require us to tear down the walls to complete. They were also able to attach hand held devices for each toilet--that its competitor says can't be done because there were not enough parts to install. Allens plumbers came on time and completed the work as projected. I had a sticker-shock--but was worth it.
jbroge
Tried to schedule a service, customer rep took all my information on the phone leading me to believe they were checking the schedule or scheduling me in. Then I get transferred to another rep who tells me they can't come until tomorrow after 10am. They were not able to provide any kind of time range so just be aware before calling you will likely need to stay home all day. I would recommend asking about scheduling before handing over any other information.
Edit: Since they replied "I apologize for your confusing experience. If you were dealing with stressful plumbing situation, I can understand how our process might seem a little tedious or confusing."
I want to make it clear the issue wasn't tedious or confusing, the issue was your company wanting me take a day off work with no time range at all to work off of other than after 10am. I'll find another company that can provide a time range.
mike leong
I had an emergency that needed immediate attention. I was referred to Allens Plumbing by a friend. I would like to recognize the Allens plumbing team. Every phase of my experience was great. The office staff was helpful and friendly. The field technician was a true professional. He kept me informed of the steps he would take and the costs involved. Thanks for getting me out of the jam. I would not hesitate to recommend Allens Plumbing to anyone. Great Job !!
Aloha- Mike Leong
Owner - Kapili Roofing.
James Zarriello
Good Job, called Allen's Plumbing because there was no water pressure getting to the up stairs bathroom shower. He did a process of elimination to find the reason why this was happening . He ended up flushing the hot and cold lines that had debris. Good price and service. Will call again for plumbing needs.
Val Lincoln
Top Notch Service, Tech was on point with troubleshooting the system.
Hisao Tarumi
Mr. Bennett Peters was out standing!
We want him every time need plumbing work.
Thank you and Mahalo!
Coty Ferrante
Daniel was extremely professional and very knowledgeable in his craft. He got the job done fast and right can’t recommend him enough
Vincent Molina
Allen is are go to plumbing service. We had a toilet issue that went beyond a simple repair due to the age. Things due break and wear out. It was time for a new one. Justin replaced the toilet in a timely, professional manner, and left the space clean.
daniel williams
Allen's Plumbing was great. I called in the morning about a toilet issue. They sent a plumber over a couple of hours later and he diagnosed and fixed the problem quickly. I'll definitely use them again.
Sandra Matsushima
Technician is Knowledgeable of how equipment works and gives pointers on how to care for products.
len tandal
Called Allens plumbing for a last minute hot water leak, they responded in a very timely manner. Jr showed up at our house and checked out the leak that was actually outside in our yard and informed me of that the leak was under ground. We waited for his supervisor Darren to show up and then they started to detect the leak. They said that they would have to come back tomorrow with some sophisticated equipment to find the leak i said okay. They showed up early the next day and found the leak and repaired it immediately. They performed the job in a very professional manner and cleaned up their mess. Highly recommend them for any job. Mahalo Guy’s 🤙
John Erck
Allens Plumbing sent Preston Gannon as the service technician. He was friendly, professional, and got the job done the right way the first time. I was impressed. Thank you.
Karl Wilhelm
They repaired my solar water system. The staff was very knowledgeable, efficient, and friendly. They were able to come up with a solution at the least possible expense.
I recommend Alan's whenever I can not only because of the service but the staff they employ the best at what they do
Jana Alamillo
Technician was very polite, knowledgeable and fast. I would definitely use them again for future plumbing needs.
Hoku Honolulu
Bennett was very knowledgeable and easy to talk to and understand.
Other companies were telling me 20000 to replace a pipe. He sent a camera in and said nothing's wrong. He unclogged our toilet, reset it (because it was rocking) and was done.
Thank you very much!
Nathan Taketa
I so thankful to all the staff at Allens Plumbing. The technician was knowledgable and kind. And the best part; he took his shoes off when he entered my home. Without having to tell him. Not like some other workers I have experienced. Mahalo
Jerry Griffin
The renter in my condo reported two water leaks and Allens responded quickly (on Saturday). I was pleased with their courtesy and communications - very professional outfit!
Janet Watts
I recently had a plumbing problem and I called Allens Plumbing on Oahu. I highly recommend Allens. The professional who came to our house was able to diagnose and fix my kitchen sink problem. The gentleman's name is Bennett Peters. Thank you to Allens :Plumbing and Bennett.
Sidney Ahhee
The plumber that came (aka JR) new his trade and conducted the work very well and did the work in a timely manner. The only thing that I wish he had with him was an inspection camera and/or the inspection tool that detects moisture to assist with locating leaks, instead of cutting holes in the walls. Other than that, the work was done very well. Thanks again JR.
House of Berry
We had a plumbing emergency this morning as water was dripping from the ceiling. I called Allen's Plumbing mostly because of their reviews. My call was answered with professionalism by the receptionist and had a return call back within ten minutes by a technician. He arrived within the time slot I was quoted. Kamaka was friendly, knowledgeable and professional! I am very impressed with how my situation was handled...it's a great piece of mind to know that I have a plumbing company that I can completely rely upon. Thanks Kamaka!!
Coy Blanco
Excellent customer service; courteous service personnel who came to the house to change our water heater. Before they started the project, they informed us why our water heater main switch does not work and what they plan to do. Work done is excellent.
Warren Shibuya
Appreciated learning about plumbing on my solar storage system and replacing damaged thermostat (result of heating coil shorting-out), corrosion of anode and draining storage and solar collector panels of loose built-up minerals. Hoping system performing efficiently for next decade, without much required "replace-repair" plumber actions. Mahalo to Preston Gannon for excellent job.
hontak li
The plumbers were courteous and answered all questions I had. Cleaned up after the work. Good job well done. I will recommend Allens Plumbing to friends.
Dana Henderson
This was my second call to Allen's Plumbing. The first was to unclog the shower and bathroom sink upstairs. The second was to unclog the bathroom sink downstairs. Both visits from the plumbers were friendly, professional and quick. All my questions were answered. I will highly recommend Allen's Plumbing!
Jeff Manago
The technician came right away and fixed it. He was very professional and very nice person. We will call again for other plumbing jobs!!
Spike Yamamoto
I'm happy with their work. Preston and the others really saved the day! Now we have hot water and excellent water pressure. They even tightened my garden hoses for me!
Wayne McKinnon
Professional install with emphasis on details, went the extra mile to ensure piping connections were plumb and square! I was very satisfied with the technician’s quality of work.
Mel Megia
Awesome quick response each and every time I call them. I have been using them for years and have referred them to my family, fiends and professional affiliates. Much Mahalo for your ALOHA!
Claire Gibo
Isaiah was very professional. It was late and one the weekend but he was very pleasant and easy to work with. No attitude except one of service. Thanks, Steve, for the top notch plumbers.
derek Mackley
Had a drain pipe backed up, at my business in Lahaina. Isaiah showed up at 4 am with a far better attitude than I would have being called out of bed at that time. He answered all my questions extensively. He eased my worries by being very thorough. It was clear to me he wasn't going to leave, until he was satisfied the line was completely cleared out. Afterwards he gave me good suggestions to help prevent future problems! Mahalo Allens plumbing, you've earned a customer for life! -Derek
Pat Nelson
Awesome visit. He called upon arrival, no problem for him to park in a specific area, very friendly, knowledgable, accommodating. Showed me how eroded the rod was he replaced, checked the condition of my panels on the roof, made sure ok to drain where he did, would of worn booties in the house but I said no need. You have an awesome employee, hang on to him! His name was J.D.
John Sayre
Our plumber, Jacob, was very knowledgeable and professional. He explained everything and stayed with the job even though he had to go into town twice. Excellence service. Thanks
Suzi M.
Excellent fast honest fair price immediate service
Went over and beyond plumbing service
Did carpentry work to remove water heater repaired area all in the price
Fabulous will use again and again!!!!
Kathleen Goto
excellent service!!
Chris seemed very knowledgeable and in addition, he was neat and thoroughfixed some things that he thought would be good to fix now rather than later.
Ernest Noh
Responded to my request for early service and Kaohu sent some guys over. They fixed leak and cleaned up and left. Very professional and impressive service and attitudes. Thanks.
Lisa Gibson
Allen's plumbing were hired to do regular maintenance on our Rinnai On-Demand gas water heater. The seemed very knowledgeable and professional. I would hire them again.
O LINDA
I placed an emergency call on Christmas Eve. Giovanni came and resolved the problem. It's been almost a month with no problems. Giovanni was very professional and put our minds at ease, as well as the people in the office. I was very glad I called them.
Heidi Lowe
Allen's plumbing has "rescued" me several times. They are always quick to answer the phone and upfront with how much things are expected to cost. I appreciate more than anything there timeliness to respond to plubming emergencies!
Sandra Yoshimori
Impressed with Preston's expertise. Kept me abreast while he worked of the problem and what needed to be done. Shared pointers of some preventive measures. Is certainly a plus for Allen's Plumbing.
Thank you.
Sandra
John Kahoohanohano
Very professional and trustworthy, they are my plumbers for life! Thanks Allen's Plumbing.
Mary Kamiya
Appreciated the professionalism provided by Kainani. She was able to solve the problem promptly and clearly explained what she was doing. I will call Allen's Plumbing again if the need arises. Thank you!
Jim Morrione
Had roots growing from drain where toilet was removed. Technician scoped with camera and luckily found no line damage from roots in drain line but was caused by tree matter growing from where the toilet flange was. Easily remedied using a plant/weed killer.
Jennifer Aina
Our solar water heater was only distributing cold water on overcast days and my family had to warm the water on the stove. I called Allens Plumbing in Wailuku, Maui, and the plumber was able to figure out the problem on my water heater and installed a new thermastat. It works now.
Carol K
From Customer service to plumberJustin Alcos who did the repair "Excellent" service and have recommended them to family and friends!!!🤗 …
Sherry Cosier
Allen's is our go-to plumber on Maui. They have brought their expertise to bare on several different issues for us and we are always happy with the quality and timeliness of their service.
Lynda Jaques
Repair person Chris did a great job. He finished quickly and was happy to be introduced to my birds! 😊 …
Francine Sanchez
Service was prompt and reasonable. The technician was knowledgeable and very cordial. He told me exactly what needed to be done and what I needed to do to make the area concerned more workable. I wish I would have called them much sooner than I did. Mahalo for your service!
Jim g
Allens Plumbing was very professional. Came at alloted time. Completed work in a timely manner. I would use them again if needed.
Sandy Lau
Appointment was not on time and caused some inconvenience. However, the service was great. The plumber was friendly and worked professionally.
robin r ching
Very good experience, knowledgeable, competent, courteous.
Unplugged sewer line and fabricated new piping.
Fixed leaking toilet and unplugged bath drain.
All for a very affordable price!
David McCulloch
The entire communication and scheduling process was outstanding, ensuring work was completed in a quick and professional manner. Mahalo to the whole team at Allen's Plumbing.
Terry Korpi
Responsive, on time, fixed the problem!
JP was amazing. He solved a mysterious and unique problem that had been plaguing us for several years. We should now live clog free!
Nate Barton
Friendly professional did a great job
Wedemeyer Au
Thanks to Soli,Andrea and Cynthia for making my families plumbing problems Priority. Everything that was asked of SOLI he took care of immediately and professionally. I’d refer Allens Plumbing anytime.
ThankYou from my Family
Tom Campbell
Brandon was professional, knowledgeable and efficient. We will request his services for any future plumbing needs at our house. Thank you!
Diane Goo
Have used this company for several jobs - both installation & repairs. Employees are always very professional &
knowledgeable.
R Hillier
Daniel C. arrived, brought likely replacement materials, diagnosed the problem which was a leaking garbage disposal, and replaced it, also replacing older piping.
Gerard Harney
Arrived on time and within 24 hours of call. Plumber did a fine job and helped us with our plumbing problem. Will defineatly use again.
Coral Behan
Service was decent. But I still have not got a receipt like promised and the price they charged was outrageous!!!
Paul Anderson
They were efficient and thorough. Making am appointment was easy, they showed up on time, worked efficiently and gave me all the information I needed about the different repair options
K.H. Kim
The person who came to our condo spent over 4 hours cleaning the old sewer. He did a through job, and I am very happy about it.
I Go Maui Vacation Rentals
Isaiah was great! His communication was top notch! He put in a long day and got our vacation rental back in business.
smile Bayona-Malihan
Awesome Jonah very knowledgeable and professional. Jonah is an asset to your company. Very clean with his job.
Cara Chen
JP was great! Fixed the sink drain quickly and was very friendly.
Cela Mercado
Very professional, quick response and helpful
Ryan O'Leary
Very professional and did an outstanding job. Should’ve picked these guys from the start, since they had to come in and fix a job that two other contractors couldn’t do. Definitely recommend!
Kenton Barber
Exceptionally professional, prepared and timely. They did what they said they would do and they did it the same day that I called. Their personnel were conversant, knowledgeable and explained what they were doing and why. Very well done.
Mel Llamas
We had great service from Allen's Plumbing, unclogged our clean out pipe within an hour, plumber was knowledge and courteous, we'll definitely refer them to our neighbors
Sumin Wu
I like the prompt schedule as needed and jobs done well.
However, I was dismayed that members Price was not provided to me despite that
I have been using Allens many times.
Stephanie Madriaga
Honest, efficient and professional. Highly recommended! Thank you Daniel for your awesome service!!
Greg Harberts
Scott Gates did a fine job on fixing the underground hot water leak. He worked for over 7 hours to properly and professionally make the repairs.
Cjay Ramirez
PJ was very knowledgeable and thorough! A true professional. I would request for him again, if that is all possible, when our plumbing issue arise. Thank you you PJ!!
Lori Melton
Remodeling kitchen, adding dishwasher. Very knowledgeable and professional.
Eleanor Chung
JP Yasuna did a fantastic job today. We are very satisfied with his services plus done with a great personality.
Danielle Lum
The plumber, Daniel was friendly, knowledgeable, and accomplished the work that I had requested.
Patricia Keau
Allen's plumbing came w/in a day's notice, job done w/in 2 hours time. Very happy w/repairs and would recommend to family.
Richard and Marla McManus
Isaah was an excellent communicator, very professional. He was awesome in every way.
Kristine Tillman
Very happy with your company. Very good value for your money. And it was done right the first time. A happy customer
Johnny Auyeung
I was quoted the job would start at $99 for clogged kitchen sink, technician got the work done in less than an hour and I paid $340 for the job
Dale Hutchinson (DJ)
I like that the company tries to schedule the same technician who did the job before to come again as they are aware of the situation.
Gloria Simmons
This is the second time using Allen's Plumbing.They are on time,communicative,friendly, patient and skillful.Priced a little high but when it is an emergency you cant best them!
A J
Technician Sam was great to deal with company was great to deal with good experience.
Alexander Brenner
Kainani did a great job on my under ground drainage pipe and her suggestions will be followed in the near future. Great price and she knew here stuff.
Avery Chang
They were on time and very helpful with the problem we had. They were priced right and did the job very fast.
Reyetta “Rey” Ofilas
Excellent service will continue to use Allen's. Jonah was very professional, courteous and knowledgeable.
Laura Miyazaki
Highly recommend Allen’s Plumbing as technician was efficient and so courteous. Will refer all my elderly condo neighbors when they have plumbing needs
Dan Morrone
I live in an old building with very old pipes that occasionally have problems. I always call Allen's Plumbing because of their prompt response and super friendly staff!
Dan Diffenderfer
Allan's was at my house within 2 hours of calling and had our toilet repair in 15 minutes. I really appreciate there service!!
Tom Hauseur
Sam did a great job installing our bathroom toilet and he was on time and left our home spotless!
Cheng Li
Bennett did a good job for my house at Hawaii Kai a few days ago.
Thanks!
R C
Good job but he should tell me about the membership fee so I can get discount before I got charged.
Ernie Lopez
Chris was professional, informative and helpful with all my questions. Highly recommend. 5 stars.
Alteredink
Very Friendly, Professional, knowledgable and quick to respond.... hoping won't need a plumber again.... but if I do, will definitely be calling Allens Plumbing.
Jim Wojtak
Removal of a leaking RO system. This was done quickly and professionally. by the Allen's Plumbing technician.
Stacy Vosberg
Such a professional company! I have dealt with so many of your technicians over the years and they have always been so knowledgeable and polite.
Heather Hansen
Called on a Sunday and was surprised to have someone actually answer the phone. Didn't think it would be possible to get help that day, but they sent someone within a couple hours. Very professional and courteous!
Mary Ann Y Yoda
He was knowledgeable and efficient did a good job
Cliff Kitashima
Excellent response, came out right away and repaired leak. Good communication and billing system. Seemed a little expensive for an hour and half work. Would use them again.
victoria cacho
Allen’s Plumbing is fast, reliable and has the greatest pricing that I have experienced with all plumbing issues I have had over the past few years
Hoa Caluya
Great turn around town, very reasonable prices for parts and labor. Friendly and courteous staff.
Ernella Kiyuna
Jonah was very quick and pleasant.
Paul Oliver
JP went above and beyond to clear our clogg
Cyn J
Helpful and informative. Thank you.
Elizabeth
Brandon did an excellent job with our solar heater. Diagnosing the problem and fixing it easily..
J Rather Not Say
Great experience and I will be sure to contact Allens again should I have other plumbing needs. Maholo
Jim Scholler
Peter Dahlin
Purchase and installation of hybrid water heater. Required addition of a condensate drain line from the water heater to drainage location. Daniel K. did a very professional installation of this line.
VN
The team was very professional and communicated very well. I intend to use their service in the future.
Alika Seki
Good communication and friendly service
Mike Wallace
Professional, Quick, courteous, and affordable. Everything they should be! Thank you Allen's Plumbing.
yusuke yasokawa
The person was so professional and he could answer any questions I asked. He also took care of another slow drainer without charging me.
Jim Ogg
Justin did a great job repairing the bathroom faucet!
Jordan Hansen
Always great, came quickly and executed the job perfectly. Price is very reasonable. Only guys I call!
Ricky Davis
Justin was very professional and Courteous! He knows his stuff 👍 …
Sharon Wong
Great service, great timing, great price, great technician, named J.P!
Majella Stevenson
Very knowledgeable and professional technician! Arrived promptly and repaired the problem quickly.
Joshua Deschner
Dan was fantastic! Great tech professional and quick!
Neu-Wa O'Neill
Steve was responsive, quick, and presented options. Good service.
kimo napolitano
The job gets done in a pleasant professional way,thankful to have Allen's plumbing,s #, the crew is top notch mahalo
Gary Mariegard
Allen's was great. They called and let me know when they were coming and showed up promptly and fixed the problem
Carey Smith
Excellent service!!!!!! Will definitely call Allen’s plumbing again!
Kendra Tanacea
Allens Plumbing is fast, efficient and above all, honest. Highly recommend.
Shot Tech
Fixed an emergency situation on the weekend for an amazingly great price! Service was equal to price
Kent Nishijima
Quick service and professional results. Very expensive 679.00 to unclog septic line....ouch!
Myra Naito
Came in and fixed the problem the first time. Something Steve's Plumbing couldn't seem to manage without wanting to tack on other supposed problems.
dianne Tabata
Thank you PJ, great customer service, job well done!
James Downing
I am very happy with the work Kai performed .The job was well done . Very professional .
Thank you , Jim
ROCKNE GALDEIRA
The service person that came and did this job was awesome
Need more people like him
Rick Serafine
This plumber did a great job and I would recommend them to others.
Charles Arthur
Love these people. From the first call through the last goodbye to the tech, they are personable, efficient and deliver as promised.
Lorrin Hirano
Great service from Justin. Professional, efficient and very knowledgeable.
Jim Biedel
Perfect! Great technician! Very friendly and job well done!
Kaiponohea Hale
The two gentlemen were courteous, professional and most helpful.
Daniel David Weirich
Very prompt and professional.
Patricia Hall
Plumbers are courteous and knowledgeable. Rates are good for service received.
Linda Rinella
Prompt and professional. This project needed a flexible solution and Allens did that for us without hesitation. Mahalo
Eiji Kawakami
Great people! Professional and very responsive.
John Lym
As always Allen’s people are knowledgeable and professional. Great job and great communications
Rex Jennings
On time. Water heater replaced.
Jeff McCammack
Preston is the best, polite, efficient and a hard worker.
Jonell Elder
On time, great technician, got the job done and pleasant personality.
Much Mahalos
di rodin
Best service ever!
Francisco Arango
Always use these guys on Oahu and the techs are very thoughtful and helpful.
kelly yamamoto
They showed up the time they promised, service was done quickly and employee was very nice.
Melissa Haduca (mebert)
They are my "go to" for my rental and residential plumbing needs! Awesome service everytime!
Scott Gier
Immediate response. Friendly and competent plumber. Will definitely use them again.
Doreen R. McKernan
The tech' s were great, and very informative. I pleasure to work with.
Edwin Yamamoto
Very professional service, worker knowledgeable, very courteous would recommend
Cindy Eastman
Great service quick. Very helpful and trustworthy.
Lisa Dang
I liked how quick and efficient they were. Will use them again!
julie benitou
I like this company because the guys who come out are all very nice and very professional.
Thomas Lowe
I thought that $700 to install a water heater was too expensive considering that I removed the old water heater.
Daniel Mickel
Outstanding service and efficient process. Most courteous and totally professional.
Ronald Iwamoto
Friendly service . Got appointment fast. Good prices.
Deann Brooks
We are very happy with this product.
Charles Tracy
Great Job - but expensive
Donna Lee
Your guys are excellent! The job gets done and response is quick.
t c
Great service
Lani Stout
It was good and repaired.
Yayoi Tokuhara
The job took longer than expected but outcome was satisfactory.
Karen Fischer
Excellent work. Efficiently done and we are happy with the results.
Clyde Okazaki
He did a good job in fixing the problem.
Pamela Mullally
Amazing Technician! There were fast and professional.
Kathy Spano
Jacob was awesome. Great service
Cat Daddy
Technicians were quick, efficient and professional.
Katie Crump
Great service, very professional!
bernard portner
Pricey but reliable. Weekend urgent service.
Stefano Lanza
These guys know their stuff and the price was very fair.
LIA RICARDO
Amazing work they do at Sunset Terrace!!!!
Moanikeala
Excellent service
Paulina Akery
Did a great job!
Michael Omizo
Fantastic service as usual! Thank you all and JP! :)
Kahili Moniz
Very excellent service. Much Mahalo
Warren Hayama
The service person was very very friendly and professional.
Shawn Privratsky
Very friendly - good service.
Al Fernandez
The only plumbing company I will ever use.
Gerald Kimura
Excellent service.
Gloria Almendares
Replaced outdoor water spicket.
Jeremy Levien
kept sense of humor in pouring rain
Kay Hedani
Always competent, professional and friendly!!!
Maria Barnette
Very professional and punctual
Ben Abihai
Plumber was very professional and friendly
Kuulei Leslie-Lockwood
Wonderful thorough service!
Bill Erler
Well Done. Fast delivery.
Lolo Head
Very professional and friendly employees!
Mare Wada
Good customer service
Ipo Kawaa
They are the best !
Dr. H J
Good customer service.
John Hiraoka
Pleased with service
u w u
Great service
Duke Preza
Quick response
Stephanie Kekaula
I had used Allen's plumbing in past and was impressed with their work and customer friendly service so I contacted them again when water was slow to drain in the master bath. Within an hour of my initial call for service Justin A showed up. Upon entering the house my 4 year old granddaughter exclaimed "I saw you on the TV!" Great marketing presence and again great service. Justin was very professional and resolved the drain issue in no time. Thank you so much!
Steve Dickmeyer
My next door neighbor had used them a few times, and she recommended them to us. She said that they were reliable, professional and honorable. We used them and I have to agree with her
Shawn Ibara
We had an excellent customer experience at a reasonable cost. JP Yasuna provided us with great service. He arrived at the scheduled time. JP was friendly, professional and fixed our problem quickly and correctly. He assessed the situation, explained what has was going to do, provided us a quoted and executed it perfectly. He was also considerate to keep the area clean. I would definitely refer Allen's Plumbing to family and friends. Thank you JP!