Reviews of Mountaineer Plumbing, Drains, & Water Heater Services. (Plumber) in Grand Rapids (Michigan).
Mountaineer Plumbing, Drains, & Water Heater Services
4495 Clay Ave SW, Grand Rapids, MI 49548, United States
Description
Information of Mountaineer Plumbing, Drains, & Water Heater Services, Plumber in Grand Rapids (Michigan)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mountaineer Plumbing, Drains, & Water Heater Services
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Mountaineer Plumbing, Drains, & Water Heater Services
Osten Hooker
Mountaineer plumbing was excellent, my water heater went out yesterday. Today I gave them a call at 7am to come out and look at it and by 10:30am I now have a new water heater. Tim was very polite and professional and worked in a timely manner, the work was affordable and they offer financing. I had a very pleasant experience and will use them again for future plumbing needs.
Bryan Snell
I have no idea what plumbing prices go for, but I feel these guys are expensive. There was a leak in my shower handle and faucet head. I tried to replace the cartridge myself, but it was buried behind tile to replace the whole handle, and I couldn't replace the cartridge as no one had any idea what generic handle was used when this house was built. I gave up, used Google, and called around nine different plumbers. These guys answered the phone when the first eight did not. And could come out right away! The price, which out of respect for this company, I will not give out. But it seemed insane! And literally became hundreds! of dollars cheaper when I supplied (already purchased) my own valve for $100. That being said, they were able to fix it immediately, cut a hole behind the shower and covered it with a plate so I can access it in the future, and no more leak! Everything is great, the plumber was knowledgeable, and I guess the price was worth getting it over and done with. They say you get what you pay for, so at least know, you do get quality from these guys. And timely service. Now I hope I don't need them again for sometime. Thanks guys!
Bronson Cauthon
David was fantastic and professional. He was honest and let me know different options for fixing my pipes going to my bathroom sink. I really appreciate him giving me the choice between “good, better, best” ways to fix it, before the work was completed. He was quick and efficient and I would definitely recommend him and Mountaineer Plumbing to anyone. Also, the pricing was very reasonable!
Sasha Leigh
Requested service and was responded to immediately with the date and time I was looking for. Everything was scheduled and set within 30 minutes.
Tim came out and was very professional and even suggested helpful hints for other small issues he noticed outside of the service he provided.
He installed a new sink and was able to complete the service in the least invasive way possible, which was amazing as I was prepared for a big job. He was in and out within a few hours.
I will definitely recommend this company to friends and family in the future! The pricing was a great deal compared to what I was quoted from a couple other companies as well!
Nothing to complain about with these guys!
Thank you!!!!!
Matthew Bailey
We had called another plumbing company we’d used before and they said it would be three weeks to send someone out. Mountaineer sent someone out the same afternoon I called. Mike did the estimate and repair job on the spot in just a couple hours. Price was under what another company had quoted for the same job a couple years ago (we opted not to have that particular repair done at the time, but it could not wait any longer).
Mike was friendly and efficient. He explained everything clearly and did not pressure us to choose a higher-priced option, which I really appreciated. All around great experience.
Nathan Pastrick
Had a cracked pipe that needed fixing. Mountaineer was quick to respond to my request and made communicating very easy by just texting back and forth.
The technician, Mike B., was fantastic. He was very knowledgeable, professional and easy to work with, and very good at what he does. He even offered some "good neighbor" advice that I greatly appreciated. I had a great experience working with him and with getting the appointment set up with Mountaineer, and I was satisfied with the pricing and very satisfied with how quickly the job was done.
Briana Trudell
They were very responsive! I submitted a quote request and was contacted the next morning. They were able to come, at a time that fit my schedule, give me an estimate, and complete the job same day! The Mike B was very kind, patient, and answered all my questions in a way I understood. I would definitely have him back again! I was impressed overall by the experience and their commitment to outstanding customer service.
Eric Johnson
Joshua and Landon were great in helping clear out my drain blockage of my main sewage drain. They were quick, professional, friendly, and they went above and beyond with cleaning and advice on maintenance. Prices are a bit high, but there are times where the level of service you receive is worth the cost. This was one of those times. They also worked with me on the cost. Definitely would recommend.
Monica Reeder
Outstanding service. Wonderful experience! I called at 9 AM to report my plumbing problem and to check availability for a technician to come out. Joshua showed up by 10 am! Upon arrival, Joshua was extremely polite (asking before he walked anywhere in my home and always putting on his red booties over his shoes when he walked in from outside). It took only seconds into his explanation of the problem to realize that he was extremely knowledgeable. He’s clearly an expert plumber. He went above and beyond to explain the issue in terms I could understand. He shined the flashlight on areas to show me where the problems were and even sent me pictures. He was happy and friendly, while working quickly to resolve the issue. I would absolutely recommend this company and Joshua, specifically.
Marcus M.
Tyler has been out a couple times over the past year or so (not due to a need for faulty repairs or anything, totally on me and my wife). He’s a really nice, knowledgeable and friendly guy who will talk to you on a real level about what is going on with your plumbing regardless of whether what you need is gonna be the most profitable for his company. That kind of honesty and candor in the trades is hard to find! Any future plumbing issue I have, I’ll be calling Tyler specifically.
Cassie Marsh
Mountaineer plumbing will be the only team I call or recommend for the rest of my days. I got a text with a picture of the serviceman so I would know who to expect. They were friendly, knowledgable, professionally dressed... I could not have been happier. I have to mention, their marketing team is phenomenal as well. Receiving a holiday thank you gift and card was wildly unexpected and sincerely appreciated 10/10
Jeanie Kazemier
My technician Joshua B. was fantastic. On-time, professional and very knowledgeable. I had one minor issue (leak under kitchen sink), that was easily fixed. The second issue was more involved and he was tenacious in chasing down the problem with unconventional plumbing lines in my older home. Found the problem! I highly recommend this company. They are fantastic.
Jenni Kossack
Expensive. They are professional and quick, however I was quoted on 5 to 7 hours labor for a water heater install, which the guy only took an hour and a half to install and do everything. There was no change in price because of this, and I am aware what a 40 gallon water heater cost. So I paid $3,000 to have a maybe $600 water heater installed with an hour and a half labor with an hour and a half labor. Most places are half the cost. I'm not real thrilled that they don't adjust the cost by labor... But I suppose that they did work a weekend and they did do it quickly. So if you're on a budget, this probably isn't the best company to use but if you need something done quickly they're very responsive. I did not get an invoice that is broken down by line items which include cost of parts and labor.. But that's probably why they just give you a fixed cost and don't adjust ...it was done quick and good.
Chelsea Peterson
We had a leaky pipe and put in a request for service on Sunday. First thing Monday morning, I was contacted and told that they would have someone out there today. He did a great job. He was quick, efficient and explained everything well. We will definitely be using this company again!
Aubrey Anderson
Highly recommend! They came out the same day called. The guys were on time, knowledgeable and very nice. The work was superb and i was very impressed with how well they cleaned up after the job was done. Even helped catch my kitten that slipped out the door. Will be using them for future needs.
Jack Timmer
I was dealing with an ongoing pipe issue underneath my house for around 3-4 years. After dealing with 2 different companies the issue still remained. We decided to try Mountaineer after the problem arose for a 3rd time. Josh was sent to my house for an assessment the very next day and immediately had a few ideas as to what the problem could be. He throughly explained the problem to me, why it kept happening, and how he could fix it. Josh and Mike Brown returned the following morning. During the 2 hour repair they constantly made sure I was aware of what was going on and answered all my questions. The issue is now resolved. Mountaineer was easy to work with and extremely fair. I felt like they did a thorough job and didn’t rush the work unlike my experience with previous companies. They wouldn’t leave until I was satisfied. I will be using them again in the future!
Linda Schmenk
David was very professional, polite and ontime. He came I thought to replace my garbage disposal, good news he showed me how to reset it and now it works fine. He did replace the pipes due to a small leaking. I also had him replace my shower head. Went from a single head to a double head that I had bought from somewhere else. I think I'm going to love the double heads. Very nice they give a discount for senior citizens.
Taylor Schweyer
Mike and Andrew did an excellent job and I will 100% call them again without hesitation when we need more work done. Both of them are extremely professional and friendly. They ran into some issues on the job and they worked diligently to find a way to make it happen for us. Beyond satisfied with the service they provided. Highly recommend using Mountaineer. Thanks guys!
Lindsey Kidd
Tyler was so professional and helpful. Great recommendations and got our drain unclogged very quickly. He was great! I would definitely recommend Mountaineer to my friends and family. Awesome job guys!
Taylor Dochod
Wow! I had a stressful couple of days. DTE turned off my gas and locked it until a leak was take care of. Understandable but stressful. I called Mountaineer I’m distress and they had me on their books for the following morning. What a relief already. David Brown came into my home and never gave up trying to help me. I appreciate his patience SO much. He was adamant that he was going to help me today. And when the job got confusing and tough, Tim Kelley came in and helped David get the job done. I was blown away with the timeliness, professionalism, and honestly just caring about the fact that I was at a total loss. They have been worth every dollar and have restored a bit of peace back into my life. Thank you guys!!!
Jim Fleenor
Mike was fantastic! He showed up quicker than expected and was able to install both water heaters in just a few hours! He took the time to explain how everything worked and showed me how to shut everything off incase of an emergency. Would highly recommend their services.
William Gallmeyer
The reviews are accurate! Tim came to my house, honored the discount I found online, and cleaned out my drain that was backed up. He was professional, super quick to arrive, and worked hard. I got very lucky; just had a toilet paper clog that broke up with the camera scope. Tim didn't try to BS me about needing additional services. But if the scale buildup (which is present a bit) ever does get worse, or the tree roots become an obstruction, I'm definitely calling Mountaineer again.
Austin Roden
I called Mountaineer Plumbing and within 30 minutes they arrived on site. They spent time meticulously finding the source of the clogged toilet and chased it down to the main sewage line. They found that tree roots were clumped up on the edges of the pipe, barely allowing drainage. Before moving forward, they respectfully presented me with three options with the pros and cons of each. I chose to water jet the line from the road back to the house. They rocked it! A pipe that was nearly clogged at five foot intervals from roots and openings in the clay tiling, was clear and free of junk. Finally, Tyler and Landon spent time cleaning up the work area. They even scrubbed and cleaned the carpet in areas that were exposed to the mess.
I was not the best customer as I was quite weary of paying to have the issues resolved. Tyler and Landon were patient, kind and respectful through it all. I would highly recommend the Mountaineer Plumbing team!
—————————
The comments above were for the first time that I worked with Tyler and Mountaineer Plumbing. Since then, I had the pleasure to work with Tyler and Mountaineer two more times. (Each time was a different property)
The most recent time, Mountaineer Plumbing answered my call at 9 PM on a Friday night and by 8:30 AM the next morning, Tyler was out to solve the problem.
Tyler walked me through each step of the processes as he tried to diagnose the cause of sewage backing up into my basement shower drain. He explained the problem very well as he tried to fix it with the simplest tool first. We ended up with having to water-jet the main line to clear it of solids and tree roots.
Tyler did a phenomenal job! He was professional, kept a clean work area, and diagnosed the problem quickly and accurately. I would highly recommend Tyler and the Mountaineer team!
yahia said
We worked with Mike B. from Mountaineer Plumbing for an emergency leakage situation. Upon his arrival, Mike was very professional, knowledgeable and quick to the issue. He was able to put an end to our leakage problems within minutes. Also, Costumer Service Reps and back office team are incredible! Highly recommend Mountaineer Plumbing!!!! Yahia
Tami Monks
What a wonderful technician! He took the time to explain my options, keeping my budget in mind, and was kind enough to answer the million questions I had as a first-time homeowner with alot of projects that involve plumbing. He then checked on my water heater that was installed by Mountaineer a few months ago, found an issue, and immediately corrected it. I will be requesting that he help with all my projects in the future! Thank you, Mike Sr.!!
Kristin Hartwig
Joshua was super helpful in fixing the leak in my hot water line from kitchen construction, and hooking up my new fridge line. Very knowledgeable, answered my questions, and got all of the work done for me in one visit. Plus they were able to come out right away, so I wasn’t without water for long!
Jesse Peterson
David came to our home the same day I called and finished installation of a gas oven and stove top. He was professional and experienced. Installation was quick and accurate. He showed us how to use the appliance and explained the benefits of gas oven. I would recommend David for future installs.
Tony Buti
Joshua and Tim came out and did a fantastic job. We have a family of 6 so having no toilet was not fun. It was a bunch of work, involved excavator digging in the front yard and installing a drain access while clearing our massive toilet paper clog. I blame my 3 year old lol
They took care of it within 24 hours of calling them. Great work guys
Josh Nostrant
Joshua has great customer service and does a great job. He is friendly and extremely knowledgeable. Would recommend this technician! Replaced our entire sink drain system all the way to the main city line. Very happy with everything !
Christopher Peterson
Needed a water heater replacement in a pinch. Mike Brown was my tech, very professional and provided quality service. Appreciated the out the door pricing with no hidden costs. Would highly recommend to anyone needing service in a pinch
Kaylie Shelton
Quite impressed with this company! Joshua Bacon came out to the house today in a very timely fashion, answered all the questions we may have had, and promptly had everything cleared up and fixed for me! Raving reviews for this young man, he was professional, clean, and pleasant to talk to while he worked! Thank you Mountaineer!
Valarie Krause
I needed a valve replaced for my toilet supply line They gave me a time frame and actually showed up in the quoted time, were very respectful of my home, and gave me options before getting to work immediately. Very professional and I appreciated the text when he was on the way.
Monica Stephanie
OMG!!! Joshua Bacon a Journeyman he is a true MASTER at his craft! I was SUPER pleased with his work and satisfied with his diagnosis.
He was very helpful and knowledgeable about his profession. I would recommend Mountaineer Plumbing hands down doggy kick!
I had same day service and it was affordable!
Mountianeer and Joshua Bacon you totally ROCK!!!
Michael Niemi
Mike Brown was good when he told me the price I about crapped myself. The only reason I went with them is they were the only ones who answered the phone the night before and i was scheduled the 1st thing next morning. If it was not an emergency I would have requested more quotes
McKenzie Stark
Michael was great! Very professional and got the job done quickly. He showed up shortly after I called and cleaned up any messes before he left. A little pricey, but the job was done urgently and correctly!
Sara Brennan
Tim was professional, knowledgeable, friendly, and efficient. I learned how to take care of my new, amazing water filtration system and my new garbage disposal.
So grateful for his help and hard work!
Paxton Quigley
I called Mountaineer Plumbing to repair a pipe, and that resulted in my hiring them to REMOVE and REPLACE ALL the hot and cold supply lines in the basement of my duplex. I liked that Matt didn't charge me a 'mileage penalty' for coming to estimate the project. Matt is the owner of Mountaineer Plumbing, and he also worked as on-site project manager on this job. I have attached a picture of one of the supply lines from my 1924 duplex, and you can understand why I wanted to replace all the lines. My tenants were complaining about water pressure issues, and it was time for a capital improvement, an investment in my property. I'm very happy I called Mountaineer Plumbing. Matt brought the project in for the estimated price ... no jacking up the price or complaints. I can't stand when plumbing technicians start whining about problems they encounter on a job and how the original estimate didn't include any additional work. What can I say? Mountaineer Plumbing finished the job as scheduled, even mopping up the floors to leave the basement work area CLEANER when they arrived (I've attached a pic of the basement floor AFTER they cleaned it). The cost of the project was reasonable considering the amount of work involved, and now I am a happy landlord and two sets of happy tenants thanks to Matt and Mountaineer Plumbing. Highly recommend!
Justin Brock
Jacob knew right what the problem was and fixed it effectively and efficiently! Educated me on how to prevent and what he was fixing also. Def recommend Mountaineer Plumbing. This is my 2nd time using them and they are my Go To Plumbers!
John Abraham
They made it to the house and fixed the leak within an hour of my call. Can’t speak to the price compared with other services because I didn’t get any other quotes.
A
They were to my location within a few hours. Knowledgeable and explained my options clearly. Service was quick, they helped clean up some of the area affected by the leak, and left no trace. Would recommend!
Marcos Cordoba
David did a great job fixing my water heater pump. It was challenging to remove it but they did it great and on a timely manner. Totally recommended.
Jeremy Hatter
Mike arrived quickly after calling Mountaineer and found the underlying problems. He went over the options with us and was very friendly. I would use this company again and recommend it to anyone that is having plumbing issues!
Ward
I found a cracked drain in my basement. Roto Rooter wanted to charge me $4,500. I called Mountaineer because they did a great job for me about a week prior with my water heater. They came out within about a couple hours of me calling. For much cheaper than Roto Rooter, they were able to fix the cracked drain (including jacking up concrete), fix some piping under my sink that was not up to code, AND give me a drain cleaning. It was all done same-day, except for the drain cleaning, which they did the following morning.
I also had a home warranty company that was a bit of a pain to work with, but with their help I was able to get the max reimbursement under the warranty for cracked drains. Would recommend. My only complaint is that they didn't have a Mountaineer Plumbing magnet to stick on my fridge. They better get on that!!
Photos of the new plumbing is attached. I've only seen prettier pipes on my Church organ!
Anton Kornoelje
Had an emergency, Joshua Bacon was very kind and professional. Arrived within minutes and was able to diagnosis and fix the issue within an hour. If I'm ever in a situation again I would definitely call these guys. Thank you again Joshua Bacon and your associates at Mountaineer Plumbing.
Craig Van Dyke
Water pipes frozen at the meter. They were there very fast and did what they said they would do. I will use them for everything plumbing from now on. They also did work at my office, so I’m pleased with everything about them.
Jennifer Poma
Second time we have gone with Mountaineer. They are really phenomenal. They are both responsive and present you with multiple options for your service. I will be sticking with them for sure!
paula kirby
Mike gave three options and I picked one and he worked hard to clear the pipeline. He was efficient and professional. Would hire again.
Dylan Annis
Excellent service from Tim! He showed up quick on a Saturday morning and found the problem right away that a previous repair company did not notice.
Mark Thiel
Technician was on site within 2 hours of contacting Mountaineer Plumbing. The receptionist was cordial and quickly set up the appointment. Our technician, David, was courteous and thorough in diagnosing the problem. He gave us three options for repair. We settled on the most complete and cost effective repair. The leak was fixed. We do have drywall repair, but that was to be expected. We highly recommend Mountaineer Plumbing.
Curtis
Tyler and Levi came super quick to my call. Mountaineer was here to diagnose my problem and give me a fair, accurate quote faster than a pizza place would take to deliver an order. (Not kidding. Tyler was here within 15 minutes of my call). They fixed the problem right on the spot, very, very quick. I am going to be using Mountaineer for all my plumbing needs from now on. Thank you Tyler and Levi, Mountaineer Plumbing is truly blessed to have you guys working for them. Thanks!
Go to Mountaineer for all your plumbing needs, you will not regret it.
Robyn H
Installation of an iron curtain. Called at noon done by five!! Amazing customer service. Thanks Tim you were great
Ellen Chen
I was getting ready to catch a flight in the morning, and suddenly my toilet tank started to leak badly even after i shut off the main water source. I made a decision to switch my flight to the next day betting on I could find a pumber with the same day. The plumber I used to.do business was unavailable until 2 days later. I googled to find Mountaineer Plumbing willing to help me They understand my urgency and with an hour or so they set Noah to me. He diagnosed the cause for the leakage and offered 3 solutions at 3 price points as well as made his recommendation. It sounds reasonable to me He also offered aftersales service Once I agreed with the terms, he quickly went to work and replaced the leaky toilet and the tank with a brand new one. I was able ,to relax and back on track to my trip. Noah was professional, courteous,and efficient I was very grateful for his responsiveness and efficiency with good quality work. I would highly recommend his plumbing service.
Mary Evans
Mountaineer plumbing did an AMAZING job replacing our leaking pipes with copper. They came the same day, an David was so nice and helpful. The price was perfect, and we highly recommend this company.
Amanda Rice
They were here within a hour and whole repair was complete within 3 hours. Tech was super polite and understanding and was able to figure out the problem and gave several options with different price points. Overall, wonderful experience. Give Tim Kelley a raise!
Jamie L
Mike and college went above and beyond. Encourage me to call my insurance, made a call to a restorative company. Showed me what was wrong, explained things. Very polite and professional. Would highly recommend!
Erin Klein
Had to replace a broke spigot. Called moutaineer- offered great turn around time. Mike was our plumber who came out on time, explained the process very well, cleaned up when finished(had to cut drywall out) finished the job in under 2 hours! Great experience.
M.A. Sanders
Had a leak in the ceiling, called and they came right out and fixed it, the soonest the other plumbers in the area could come was 2 weeks.
Very happy with the work, will call again if needed.
Pete Rigney
David, from Mountaineer plumbing, was a rock star. The whole experience from calling to schedule to the service was exceptional! We called at 2:30pm and they came out and completed the job before 5pm.
Jason Rouse
Very rapid response within an hour.
Located and replaced the water line connection for the ice maker in my new refrigerator. Showed me the locations for the fridge connection as well as main water shut off. Professional and courteous service. I highly recommend this company. *****
Laurel Workman
Tyler came to help with clogged pipes and scoped them for us. He was very knowledgeable, professional, friendly and so helpful. I highly recommend Mountaineer Plumbing.
Zachery Boersema
Called Mike last minute And he showed up within an hour and worked with my budget.
Going to use This company again.
Thanks guys!
Sean Spratt
Josh was extremely professional and knowledgeable. Offered helpful advice whe
asked. Overall very satisfied.
Armando Lopez
Wonderful people, super professional and friendly. There to get the job done fast and clean. I would recommend this company if anyones looking for anything to do plumbing wise👍🏽 …
Kristin Pugh
I inquired about getting my sump pump inspected and Mike came out the next day and explained everything very well, told me the cost to replace the sump pump (which was in the range I was expecting) and was able to get it done within a couple hours! It's been working great and I will use Mountaineer Plumbing again, if I need anything else.
Olivia Borgdorff
They were able to come out same day after having sewage flooding in my basement. Very happy with the quick service!
Mabs el
Mike was quick and friendly. He explained what the problem was and how he was gonna fix it. He did a good job but it was a bit pricey.
Matt Mahoney
Had an outdoor pipe burst from the cold weather. Mountaineer came out and fixed it beautifully within two hours of me in a panic trying to find a last minute plumber without the extra $$$$ “emergency service”.
Gabby Mendoza
They did an excellent job, and they got it done really quickly and even when they had to cut open the wall it looks so clean and like new
Michele Hielkema-Dietiker
Tyler was very friendly, professional and knowledgeable. Prompt service. Would recommend.
Robert Green
Mike did a fantastic job. I will most definitely recommend him.
Evelyn Alvey
Tim Kelly is knowledgeable, helpful, and completed the project in a timely manner. He cares about the quality of his work, and explains what needs to be done and why.
Andy Cooper
David was awesome. Got to work right away and within 2 hours I had an updated shower drain. Highly recommend.
john Culligan
Austin responded quickly and replaced our sump pump in about 30 mins. Great experience all around.
Dedie Talbot
Called Monday and had next day arrival. Mike was polite, efficient and provided excellent customer service. 10/10
Ron Pederson
Joshua was professional, friendly, prompt, and efficient. It was a pleasure to have him as our service technician.
Wendy Prange
Colton and his associate were extremely punctual, knowledgeable and went above and beyond my expectations. As a courtesy, he even patched up a hole in my foundation from the outside that contributed to my frozen/burst pipes. I was impressed. They found and repaired the burst pipe, thawed out all frozen areas and got my water flowing again!! Plus they ran a heating line and insulated my pipes. They even took the time to look at my toilet and made some suggestions on a repair/replace. He also worked with me on payment as I needed at least a day to transfer funds. Thank you so much guys!!
Sandra Cheslek
Wow! These guys are great! Levi came to our home for a simple shower repair and we liked his work so much that we had him install a new sink and faucet in our laundry room. All wrapped up on the same day for a very reasonable price. Highly recommend!
Gerald Holliday
Sump pump was on the fritz. Called Mountaineer plumbing first thing the following morning. They were they within 2 hours. They resolve the problem. But their was a minor problem with the installation. I called and again they were here bright and early to resolve the program. With NO Additional charges. I will definitely use Mountaineer Plumbing for future jobs. I Highly recommend using this company.
bonnie hunt
Noah snyder and David brown did an excellent job. Was on time found the leak easily and recommended the best repair. Both were very professional and personable. If future problems will definitely request their service. Their company was excellent in getting me scheduled and updating me.
Haylie Hanks
Levi was absolutely wonderful! I called them because everyone else was telling me a week for wait time. They had a tech out to me within 20 minutes of me calling! Levi was kind, polite and did a wonderful job. The woman I talked to on the phone was great also but I don’t remember her name. They replaced my water heater the same day. Could not recommend them enough! Thank you!
Ps. Levi deserves a raise
sue hayes
Excellent service. They were here within 2 hrs of a call and worked with me on a number that worked for me.
Super happy and will use again.
Andrea Taber
Mountaineer Plumbing is wonderful. I called them on a Monday morning with sump pump woes and they had a technician out within an hour. David was wonderful at providing us with reasonable options for repair and replacement, and the work was completed the same day. Thank you for making our holidays a little less stressful!
Maureen Stewart
Our toilet was leaking and needed the seal replaced. Mountaineer was able to come on December 23. David was professional and knowledgeable. He gave us options for the repair with a range of costs. He was fast, cleaned up after himself and made suggestions for drying up the floor under the tiles. I like that the company sent his picture so we could know what the person they sent would look like. I've not used this company before but will call them again. Great service.
Tyler Zbikowski
I called Mountaineer Plumbing for an irrigation back-flow installation to my city water main inlet. The Mountaineer Technician arrived at my house within 30 minutes of my phone call and completed the job within 2 hours of arrival. I was expecting an extended scheduling process (over a month) like the three other plumbing companies that I had reached out to. Instead, I had a completed service in less than 3 hours of placing my initial phone call. Great service, very professional, clean and knowledgeable technician. Looking forward to further business in the future,
Thank you Levi.
Dave Tiesma
We had a plumbing emergency this week. We had no idea who to call so my wife called Mountaineering.
The woman who answered the phone was nice and helpful.
The guy who came out texted on his way over. When he got to the house he was very nice. He got the job done quickly and got a reasonable price.
He even showed one of our adult children what he was doing in case he might be interested in going into plumbing.
Great experience!
Adam robbins
Mike was incredibly helpful, provided me with plenty of options, and walked me through the whole process. He was quick to respond with any questions I had and willing to give his thoughts on future projects I will be taking on. The pricing was not only fair but also competitive, and having the financing as an option is fantastic. I will be calling them for all future plumbing needs.
Ericka Tavarez
They did a great job took their time to figure out wat the problem was an was able to help they were also super nice and respectful which is a great quality to have hands down
Dave Ellerbee
Tyler did a great job. Diagnosed and resolved the issue quickly and efficiently. Very personable and professional, while maintaining a sense of humor with my family who were visiting. Highly recommended.
Howie Ds LLC
Our sink was very plugged on a Saturday morning. We called all of the 24/7 Drain Cleaning companies in the area(Mr. Rooter and Roto Rooter were a few) We were told their Team would get back with us. For two days NO one did. No one!!! Mountaineer responded right away and followed up. Before we knew it we had an appointment for Monday morning. The company communicated with us every step of the way and then Noah and Tyler arrived . They were friendly, respectful and knowledgeable. They did the work and cleaned up. Again very friendly and respectful. We were pleased with their service!!! As we reflect on this we are thankful that the Mountaineer Team cared enough to get back with us and communicate . That was something the other companies had no commitment too!
Sunny McManus
Milk Brown was very nice. He new what he was doing. If I need work down again I would go for this company.
Kris Burg
Mountaineer Plumbing was amazing! They were prompt and thorough in their service. Noah explained everything beforehand and did a great job with follow through. I would highly, highly recommend this company--you will not be disappointed!
Jared Mattfolk
My sump pump failed and they were available for same day service, were here within an hour, and went above and beyond to service my house. The pump had to be replaced and the pit was very dirty - Mike and Danielle cleaned it out the best they could and removed several inches of mud and debris from when the house was built on top of replacing the pump and making sure it worked well and drained all the water from below the house.
The repair was expensive but I think for the parts and labor and everything they did it was a very fair price, and it saved me thousands in potential damage to our finished basement.
Their service was exceptional and I would recommend them to anyone who has need of their services. They are very knowledgeable and happily helped educate me throughout the process. They went above and beyond on this service call. Thank you Mike and Danielle!!! 🌟🌟🌟🌟🌟
Shellie Schwarz
They came out withing 90 minutes on a Saturday which was great! He was friendly and completed the drain cleaning that was needed to clear the clog. However be aware it is very expensive! I understand paying more on a Saturday, but $500 to unclog the sink is a bit outrageous!!
Trent Hockemeyer
We had to call Mountaineer after our water heater failed and needed to be replaced. When Levi arrived, he was the consummate professional and explained every bit of what he installed and repaired. While the job ended up being a little more expensive than other quotes, the prompt service and quality work were more than worth it! We even got a free coffee mug.
Clint Carver
Tyler and Matt were both very professional and thorough. They answered any, and all of my questions, along with helping me understand what all I had going on. They also gave me insight and recommendations on how to remedy certain plumbing issues for future reference. I would recommend them for sure!
Scott Bovia
They came out to give me a quote in under 20 minutes. Came out on a Saturday to fix all the issues. They where well priced compared to other places. Guy was early and they got everything done in only about 2 hours. Highly recommend using these guys. Will definitely use them again.
Garja Gurung
Thank you Mike for your great job . I really appreciated your attitude and kind of work you did . Professionally you are great .I'm extremely happy with you and your company.
Amy Deem
Tim was excellent at finding the problem! Quick diagnosis and was extremely helpful and very efficient. I appreciate his help and explaining everything with great care and detail. Tim is a very kind and happy service provider. Thank You Tim!! 10 ⭐️ service!
Tonya Nanzer
Our technician Mike was very professional and explained what my options were. They were able to come within an hour of me calling. Texted They were on the way including a picture so I knew who I was letting in.
Michelle Burke
Our sump pump failed in a big rain storm. Water covered the floor of our utility room. We called eight different providers before finding Mountaineer, which agreed to come out right away. Our service technician Mike was fast, friendly, efficient, and helped us find the best solution for our problem.
Cheryl Harrell
A technician was able to come out within 24 hrs for a non emergent leak. David fixed the washer hookups and an outside hose bib. On top of current work, he was able to provide a quote for future work that will need to be done. He was fantastic! We appreciate the responsiveness and professionalism the company demonstrated. Thank you! We highly recommend them!
Antonio Cruz
David was awesome did his job right away and made it so easy since we were so stressed but he made our encounter even better!!
Kirk Velting
They did a great job, they were there when they said they were going to be, and did not complain when they had to drill 4" holes through 6-in concrete.
Rachel Robinson
I had an unexpected flood in my laundry room last night after my main drain clogged up. This morning I had to call about 10 different places before I finally got through to these guys that were able to come very quickly after I had called. All other places were unable to make it to my house same day. Whilst working to unclog my main drain they discovered my bathtub was also leaking. They were able to unclog the main drain and fix the leaking bathtub all at the same time while they were here! I was incredibly stressed out about not being able to get anybody in here same day , so them being able to do everything I needed in such a timely fashion took so much stress away from me! The guys were incredibly knowledgeable, kind, and professional. I would highly suggest mountaineer plumbing!
brock willey
Fast response. They were here within the hour. Fixed the problem and gave us a warranty. Great guys.
amie pierce
Tyler was amazing walked me through everything and made sure everything was done right really appreciate his professionalism and honesty.
Denise Bruns
I hired Mountaineer on the recommendation of my nephew Paul Ellis who is the owner of a heating and cooling company on Madison and 28th Street. The service tech arrive timely and well-groomed. He assessed the situation cleaning out the pipe from my washroom to the street quoted me a price of $250 which I felt was high in comparison to a previous bid. I advised the tech of my previous bid told him I would be willing to pay $200 he contacted his supervisor was approved and I paid the tech at the completion of his job. I would recommend Mountaineer Plumbing but do your research on the true charge of services that are going to be rendered.
Paul Mudgett
Plumbing companies are not all the same! These guys are the best. Honest don’t beat around the bush and they get the job done. 5stars
Cassidy Greiner
Cody was awesome!! He was on the way within 10 minutes of me calling. Was very thorough and even taught my husband a few things. Wasn’t a pushy sales person which to me means a ton. Will definitely be using them again for future needs!
Sarah Parker
After 13 years my old water heater just gave up. She was leaking everywhere. Mike came within 20 minutes of me calling and installed my new water heater the same day. He was friendly, communicated each step well, and most importantly my children felt safe while he was working in the basement.
Tim Sampson
Mike and Austin were great techs professional and friendly.
¡Yo Soy!
Wonderful, professional, and respectful.
Did the work in timely fashion. Will refer you to others.
Thank you, Tyler!
Mary Ouwinga
Mike was awesome! Very professional, always explained the process! Did a great job! Thank you Mike!
John Klemmer
Their customer service is excellent. Michelle had a service man here with in 1 1/2 hours and Colton determined my best choice was a new water heater. He went to get the water heater and had it installed by 4:30 this afternoon. His work was excellent and he was neat and took away all old parts. Would highly recommend Mountaineer Plumbing to anyone.
staci Moblo
They were fast and very professional. They went above and beyond to ensure my issue was fixed at a fair price!!
Angel May
Highly recommend this company. Levi was extremely kind and knowledgeable. I called for service and he was there in less than 2 hours the same day. He fixed the problem quickly!
Audra Fuentes
Mike Hathaway from Mountaineer came out right away and fixed the issue quickly. He provided excellent service by explaining the issue and double-checking our other pipes. I highly recommend him and Mountaineer Plumbing!
Scott Amis
I could not be happier with the professionals at Mountaineer Plumbing. I called looking to get a quote on a new toilet flush valve installation and less than 2 hours later Colton was at my house taking a look at the situation. In the end due to our ancient toilet we decided to replace the whole unit. Colton was awesome and gave us a number of good options and worked with us to make sure we had a option that fit our budget and met our needs. Installation started immediately and the whole process was quick, painless, and done with the utmost care. I would not hesitate to recommend Mountaineer Plumbing to others and know that we will be calling on them in the future as need arises.
Jeff Stremler
Great experience, had my main sewer line backup, they came right away and got everything cleaned out and working again.
Erin Sangalli
Fantastic experience using this company! We were in awe of how quickly service was provided and completed. Tyler was amazing to work with—very friendly, professional, and knowledgeable. Would definitely recommend using!
Scott Melinn
I called. An hour and a half later I had a new sump pump. Austin was awesome.
Dillon Schmitt
I made the call for service at 11:00am and the technician completed the job by 12:30pm same day. What more can you ask for?
Claud Widner Jr
They we're able to give me detailed information that a competitor did not bother to let me know
Rowan Burkhardt
I will absolutely be using these guys for any issues. They were friendly, quick, and open to giving me financing options if it came down to that. They helped me get a gas leak fixed in under three hours since I called them. Amazing, I appreciate you guys so much!
Jill Beadle
Was impressed that I called them on a holiday and they were able to resolve the issue first thing the next morning. Levi was personable and professional. Would use them again.
Tarynn Winter
Tim and Tyler came to fix our plumbing! They struggled a bit at first but they were able to figure it out. Thank you so much
Mitchell Noland
Did a water jet cleaning and a video inspection of my main sewer line. Last time I had a blockage, another company used some gloom and doom about the condition of my sewer line, tried to sell me 18k in work. Your evaluation said otherwise. THANKS!
Connor Godfrey
Outstanding team! Came out on “emergency” when toilet started backing up and spewing out, thanks a ton guys! Great team
Cindy Porter
Ryan and Brett were very professional, quick, clean and did a great job of fixing the drain problem. They also explained what had to be done . would definitely use this company again!
Adam Peitsch
I've used Mountaineer for 3 jobs now and they've been wonderful each time. Matt (and the others) have been great to work with, always responsive, friendly, and I feel like it's always reasonably priced. They're quick to get out to the site and get moving without feeling like we're waiting all day for them. Highly recommend!
mz. Mclain
The service guy was excellent, if u need plumbing work done this company is very fair priced and willing to work with u as well my tech's name was Tyler he was awesome down to earth, understanding of our financial situation and helped in everyway possible staying with-in our means , he let us know we didn't have a permeant fix but would last awhile and told us what we need to save to meet our goal of never having another back-up issue due to roots in pipe, it was an amazing experience as he showed us how the roots were coming through with his camera scope and kept us informed of how to treat it in the future so we would not have the same problem as now and when we should call if x y z should occur on top of that he gave of a 20%coupon for any furtue business and guaranteed his work for one year. I'm saying if u have a clog in ur pipe line to the main these are the folks to call , respectful, kind, courtesy and priced truthfully . Thank you so much for getting our home up and running we appreciate u guys and thank you for working with us and our budget.
Autumn Hargrove
Matt and Danielle came out the same day we called within a few hours. They were both really professional, and explained everything really well. They worked until almost 10 pm until they were finished. I will definitely call them for any future plumbing needs.
Charlie
Christopher and Tim were wonderful! They not only installed my new dishwasher in a same-day appointment, but also picked it up and hauled the old one away for me. They were very courteous and professiona;, and overall did an excellent job!
10/10, would do business with them again!
Mercy Rodriguez
Mike was a great and respectful guy when they said that they would be here in 2 hours they weren't lying i called other companies and I was getting answers like we can do it in 2 weeks some said Monday I really needed some one today cause of the leak we had on our water heater, got a call from mountaineer plumbing and thank God they sent Mike to our home asap he took care of the problem enjoyed talking to him he did a great job thank you again I highly recommend this company and they do have very reasonable prices thank you again you will be hearing from us again.
Andrew Morgan
Spoke with Michelle first and she told me they could replace water heater that day. Chris arrived within an hour of my call. He was very friendly, polite, efficient in his work (had entire job done within 2 hours), was very neat, and answered all my questions. I would highly recommend this company for plumbing needs. Diane
Ramon Diaz
Great customer service and same day repair! Tim was professional and provided details on the repair and cost. He also gave a brief summary of how the company is a newer business and already has grown to a new location. With this level of service I can see why. Would recommend 10/10. Also would like to note that with it being an interesting time with covid, Tim arrived to the door wearing a mask and wore a mask during the work. Thumbs up for safety!
Kathy Laninga
This plumber Chris was so incredibly kind, quick and professional. They were top notch but did not break the bank, honestly they deserve more for the amazing service. Am very happy to have had Mountaineer plumbing come out and fix my leak and clogged kitchen sink. :)
Miriam Nienhuis
Mountaineer was able to come out the same day I called, which was great. Their scheduler is super friendly and helpful, and Chris was courteous and professional in dealing with the clog. I appreciated that he wore a mask without being asked, and explained the process clearly. We had a minor billing issue that was resolved quickly.
elsa baker
The Mountaineer team was very professional! A+ service and high quality equipment for a fair price.
Clarence Sprague
Mike replace my old outdated kitchen sink and faucets and updated the plumbing underneath. Simply put, “a fabulous job!”
Jessica Mast
David and Colton were great!! They came right on time and got right to work. Less than an hour later the job was complete and working wonderfully. They were completely professional and explained what was happening and why it was happening. I would Highly recommend this company for all your plumbing needs.
Kelly C
Mike was amazing and answered all my questions. He was very gracious taking the time to explain everything. Very happy with the services provided
Luke Noren
Mike came out and was fantastic from the moment he walked in the door. He was on time, explained everything he did, completed all work within a reasonable time, all while training someone. Would HIGHLY recommend using this plumbing service!
Jeff Camillo
Colton and Danielle from Mountaineer were great! Prompt, courteous, and knowledgable. I had multiple drain issues they were able to resolve quickly. Highly recommend them if the need arises.
John Rayner
They were here within an hour from when I called. Did an excellent job. I'm very pleased.
Sheila Gurd
Great friendly employees. They where fun they work to get the job done they sure can put a smile on my face. If I have any more projects i would like the same guys that came out today . I love their sense of humor. I would referred you to others .
Miss E
I was quoted a price of $1580.00 to replace the trap to our shower. I was told they would need to go through the ceiling below where the tub sits. I was told it would be about an eight hour job. So I thought 8 hour job at $1580 was reasonable. However as the job was getting underway I told them I put in an access door to the pipes so the job would be much easier, it only took 2 hours to complete!!! With that taking place I was sure the cost would be adjusted. It wasn’t. I asked to speak to Mike who was the plumber and I was told no! I asked to speak to a supervisor over the complaint department and was told no! The cost for the pvc pipes used? Probably $75.00-$100.00. I believe this company is taking advantage of people and not an ethical company to do business with!!! Sad and disappointed Miss E
Dannie Hungerford
Mike did a fantastic job of replacing my water heater! He was friendly and professional. His work quality was excellent.
Maureen Canadilla
Wow!! what a great experience. Woke up to my water heater leaking. I reached out to Mountaineer Plumbing at 8am. A truck was in my driveway by 9:30 and I had a new water heater by 2pm. So pleased with both the quality and professionalism this company demonstrated. Our Tech was David Brown and he defiantly deserves a shout out. I will recommend this company to my clients that may have plumbing needs in the future. Keep up the good work!!!!
James Norris
Excellent customer service. After calling three other companies that were unable to come out for 6-7 days, Mountaineer was able to send a service tech out within the hour. A part under warranty was needed and ordered. Part was received two days later (on a Saturday). Called Mountaineer early Monday morning and a service tech arrived within about an hour. Ended up being more involved than originally planned, but I’m very happy with the work and service all around.
Brian Tobias
David and Noah from Mountaineer blew my mind! I had called a company to snake my line earlier in the morning. Unfortunately the snaking process opened up a hole in a corroded cast Iron "Y" connector and started to flood my basement. I was told...well, looks like you need an actual plumber now, have a nice day. So I got a real plumber, I called Mountaineer! Mountaineer sent David and Noah out promptly, they gave me several options as to extent of repairs/cost and went above and beyond doing several things not even in the estimate to make sure they walked away with me a very happy customer. The work looks professional and RIGHT! They were very conscious of cleaning up after themselves as well. I highly recommend this company. Will use them again (I just hope I don't have to
for repair, lol). If I could give them 6 stars I would!
Marcella Larsh
Such a great experience with this company. They responded quickly, they were so kind, and very trustworthy!
Would 100% recommend!
Jenny Pocaigue
David was on time, and helpful. He took my problem as far as he could go. I appreciate his help.
卂ꪜiꪖ
Request for service repair was answered in a timely manner. Technician Dustin who came out to our home was friendly, efficient, professional and quick!
I am so grateful to have found Mountaineer Plumbing, and highly recommend them for any of your plumbing needs.
RJ Fidler
Responded the day after I called. Everyone was courteous and friendly. Work completed quickly and efficiently. Clean-up was done after the work. incredible that everything on our list was finished in one afternoon. We would highly recommend Mountaineer Plumbing.
Troy Merva
We had Dustin come help us today he was really nice and did a great job vary knowledgeable and made sure we knew what he did and made sure we understood how to work our new water heater before he left.. And also vary clean quite and professional would definitely tell people about Mountaineer Plumbing!! Thank you for the great experience!!
jamie
Noticed a leaky pipe Saturday afternoon, called Mountaineer first thing Monday morning and they had a team out within hours. Not only did they fix the leaky pipe, they also replaced our hot water heater that had gone out that morning. They spent the majority of the day at our home and when all was said and done, we had everything we needed taken care of within a single day! I am amazed at the service, the professionalism, and above all how prompt they were. You have a new customer for life!
Linda Haney
Very professional and caring....Michelle responded to our request for help by sending a rep out within 2 hours of our call. Christopher texted when he was on his way and was here before the promised time. He arrived wearing a mask and shoe coverings before entering our home. He expertly assessed our problem and gave us two price options. We decided the course of action whereupon Christopher headed to the warehouse to get needed supplies and was back within the hour and promptly fixed our problem. We highly recommend this team and will definitely call upon them again if needed.
Thomas Kayser
He did an excellent job was very curtious and kept me informed.
Hannah Kurtz
I will definitely be working with this company again! The communication was great. They texted me updates and gave me a discount for having to reschedule since another job took longer than expected. Matt was great to work with and informative. I appreciated how he explained what the problem was with my basement drain and where all the pipes went. He gave me three options with different price points for what he could do to fix the problem. He did a great job with a drain, and I’ll be calling them with my next plumbing issue.
Jacob Runkel
Highly recommend Mountaineer Plumbing! Matt was friendly and knowledgeable. We had a leak from our bathtub that he was able to quickly attend to. He also wore a mask and shoe booties which was appreciated. We’ll definitely use their services again!
Nita E
Being a single woman and not knowing about water heaters, people usually try and take advantage of the situation. My water heater had been in my house for 20 years. Matthew had some challenges but he was patient and took his time to get it done correctly. He was very professional. I had no water because of the water heater and they even tried to get me in a day early because of it. I usually don't give reviews but I was very pleased with the service. I would recommend their services to anyone.
Pennie Drew
Matthew was great on all accounts. He explained what was wrong and why and gave us options for having things fixed. He was friendly and polite and a pleasure to do business with. His work looks great and we will gladly recommend and do business with Mountaineer Plumbing again if ever needed.
Sophia Prand
Michelle the receptionist was polite, friendly, and able to schedule a technician the same day and per request, the following week. Christopher was professional, quick, and quickly exceeded my expectations. Because of how quickly i was scheduled and how great a job chris did, i will definitely be using this companys service for all my future plumbing needs. Highly recommend!
Jamaal Ewing
Very responsive, quick service! Much needed given the lack of plumbing availability in Grand Rapids. Amazed they were able to come and service same day! Levi was very professional and personable. Will definitely use them again for any plumbing needs!
Max Vanderpool
I called on a Saturday around 11 and there was a tech at my house by 5pm. Thankful for the technician, Levi, who came out after a long day when he didn’t think he could get another appointment in. Water in the basement causes a lot of anxiety for a new home owner and I was very pleased to have it fixed within hours!
Jenna Wynsma
Mountaineer Plumbing came out to do some work for us and did EXCELLENT work! They were extremely knowledgeable, professional, timely, friendly and cleaned up after themselves. The pricing was fair and overall it was a great experience. I highly recommend Mountaineer Plumbing and we will be using them for all our future needs!!
Zuzana Kivakaite
We had a mystery leak that was causing a large drip through our downstairs ceiling. We called on Wednesday and had an appointment set for the next morning. Frank came on time and was friendly and professional. He found the leak quickly and fixed it in no time. He was knowledgeable about the damage done and the steps we should take to fix. As fist time homeowners we were nervous about finding a good plumber but are very pleased with our experience. We will be using Mountaineer again!
Kelly Grifhorst
Matt was awesome to work with we had multiple little items to be fixed and asked him to look at our water tank as well. He first tried the easy fix to save us money ended up needing replaced. In the era of Covid Matt was extremely cautious and respectful. We highly recommend Mountaineer Plumbing!
Mrs. Lindgren
Colton was very knowledgeable and observant. He reinstalled our shower pipes, fixed the shower thump and located another leak and fixed that too. We appreciate not only a job well done but making us aware of our other plumbing issues and educating us a bit about our old houses plumbing.
Jesse Jordan
Tyler was amazing, was able to diagnose the problem immediately and fix in a timely manner. Would most definitely recommend!
Antoinette Thompson
The service was great. Mike is a very nice person.
Teresa Jones
I called Mountaineer Plumbing for a crack in the main sewer line outside my house. Colton came the next day and was able to fix the problem in a matter of a few hours. He was very professional and did a great job. We've had no further issues and expect that this will continue. I highly recommend Mountaineer Plumbing for all plumbing issues.
John beebe
We had a bad sewage smell in our trailer I called mountaineer they came out the same day right after I got out of work. Christopher was AWESOME he was very knowledgeable and diagnosed the problem right away he explained to me how everything worked he also checked my warranty on my water heater for me. Christopher even helped me shovel some of drive way afterwards I would definitely recommend mountaineer and Christopher for any future plumbing problem you have
j morgan
Joshua Bacon came out the same day I called. Fixed the problem that day. Couldn’t be happier with his service.
Adri Xo
Tyler and Mike did a great job on installing a new shower kit. I appreciate them and am loving the new addition!
Laurel Krueger
I was very happy they came out right a way and Dustin did a great job in fixing the problem. He was very courteous and excellent at his job! I definitely will call again if I need any plumbing done. Thank you for a job well done!!!
Sharon Featherly
I was very pleased with the quick response to my emergency. The toilet was leaking all over the place from a broken seal and flooded the bathroom and beyond in a just a few minutes! I had to turn off the master water valve so needed someone to come right away. So thankful it was nothing more serious, but the fix was quick and Colton and Noah were so kind and professional! Thank you for a great job.
Lori Hissom
David was professional, helpful and gave a clear layout of our options that was easy to understand. He was also very efficient and clean!
Dina Close
My shower head had a slow drip and wouldn't shut off. I called Mountaineer Plumbing. I was really impressed they were able to fit me in right away. The technician was polite, he was able to locate the problem quickly. He approached me with the malfunctioning piece in his hand, informed me that it was an older system and that he would need to locate the part. The finders fee for the part would be a $150. The option I was given was pay the $150 or he could put the faulty piece back in...
Well, obviously I don't know anything about the inter workings of a shower or how I would locate said part...so, I felt I had no other options. I authorized him to go ahead and locate the part. He left and came back with the part and told me that the part also cost $150!!!
He did fix the leak (I am thankful), but I was certainly not prepared that morning when I picked up the phone that it would cost $525 to fix a leaking showerhead!
Delaine Helton
Had 2 toilets that constantly back up. Christopher used a camera to check for clog in pipes. No clog, we need to install better upgraded toilets.
Christopher was very professional and polite. We would definitely recommend this company.
Great job.
Jessica Fare
I called after hours and had an appointment set for the next day. Customer service was friendly and easy to work with. Technician was professional and got the job done quick. Would definitely recommend and use again.
Shrey Vyas
I would definitely recommend. They did a great job, it was quick.
Meranda Flores
10/10 would recommend!
Tim and Matt are awesome and gave me a great deal on fixing my old shower valves that constantly leaked. Really appreciate the time and effort these guys put in to work around my old house.
Roxanne Sippel
I had frozen pipes. No one else would come unless the pipes blew. It ended up being a bit more than just normal frozen pipes. He was very patient and nice. Wasn’t going to give up. Would definitely recommend!
Jen Wixom
Tim was fantastic! Answered all of my questions and did an awesome job! Thanks so much Tim!
Patty Malowney
I only leave reviews for businesses that earn my respect. This company exceeded my expectations with their price, services, and excellent, responsive customer service. They will make sure you are taken care of. I am a single mom and have had issues in the past with other plumbing services taking advantage of my lack of knowledge. If you are looking for a good company to work with I highly recommend them. You guys made my entire stressful day better. Thank you.
Michael Walker (Krig Troff)
David was great, came out to my new home, first time buyer. Looked at my issues, gave me great advice on all my questions from main water in to the house to a toilet not flushing correctly. If I have more plumping issues, I would give these guys a call again.
Nancy Wallace
I called Mountaineer on a Friday and they were able to schedule someone that Monday to accommodate my work schedule. Derrick texted to let me know that he was on his way and arrived right on time. He was professional, courteous and friendly. We had a toilet with a weak flush which he was able to auger to get it working properly. He explained the different things that could have caused the problem and (with no pressure) went over our options if we had wanted to replace the toilet either now or in the future. It was a very positive experience and I won't hesitate to use Mountaineer again!
Laura Wilson
Chris was great! Timely, friendly, and efficient. He noted the last plumber I used didn't install the ring properly, which was causing a leak into my basement. He added a foam ring and told me I shouldn't have any more problems with it. I appreciate the attention to detail, instead of a lazy approach that needs to be fixed over and over.
Jae Pearson
Chris was informative and friendly. We had a backed up kitchen sink due to years of grease and nastiness. He gave clearly detailed options on possible solution. It was a messy job and very much appreciated his work. Thanks!
Phyllis Correia
Dave and Danielle arrived on time (actually, a little early). They were professional and friendly. They replaced 2 faucets, a tub trim and a toilet for me. They cleaned up afterward and made sure everything was working properly before they left. I will definitely call Mountaineer Plumbing again for any future plumbing needs!
van dinh
Joshua was able to answered and fixed all the problems that I have with my shower valves.
Andrea Thompson
Mountaineer Plumbing came out and diagnosed our slow drain in our driveway. Using a camera system, they determined our drain was partially clogged with sand and a portion was also crushed. They cleaned out the good part and spliced a new portion. They were fast, friendly and professional. We will definitely use Mountaineer Plumbing for future projects. Great job guys!
Lauren Jacob
They did an excellent job. We have used this company twice now and will definietly be using them in the future. They have fixed 2 clogged pipe in our house and were able to fit us in the same day we called. They were very knowledgable and upfront with what work needed to be done and how much it would cost to so the work. I highly recommend them for aby plumbing needs.
Lauren Vandenberg
Noah was so great! He went above and beyond to make sure he could do what he could for the best price. He was super nice and I appreciate his service.
Travis Lipsman
Update 3/15-- I called Mountaineer on an urgent call that another plumber failed to assist. Michelle answered the phone and was AMAZING! She put me at ease and ensured she would get a plumber out to my house right away. Not more then 5 minutes later the plumber was on the way. David (plumber) was professional and took care of the issue!
**I increased my rating from 4 to 5 starts**
Jim Matthew
Tyler is a very nice young man. He is very personable and polite. The problem was totally resolved.
roberto pizzo
I called Mountaineer at 8:43am. The secretary whom answered the phone was beyond friendly! They were here, repaired our problems and gone by 12pm the SAME day! Mike and Danielle were extremely friendly, knowledgeable and worked efficiently to finish our job. I will definitely use them in the future!
James Michael Wilkinson
2 successful jobs and 0 complaints!
First, Matt plumbed an espresso machine back in May 2020. Today, Frank replaced two corroded supply lines to stop a cold water-side drip. Both jobs were done professionally by two personable pros. The price was divulged upfront so there were no surprises. Frank even gave my water heater the once-over and came away impressed.
This will not be my last time using Mountaineer Plumbing, I am sure.
Lovie's Food Truck & Catering
Installed drain line air gap in my food truck. Very friendly and quick work. Job well done. Said my range of cost would be $150-$500. Ended up paying $480. More then I anticipated. But I’ll definitely use them again.
Pearnell Scroggins
The plumbing technician was very professional and explained everything he was doing in great detail. He made some great recommendations on how to keep my pipes clean to avoid future disasters. I’m a fan of great customer service so I would never go to anyone else for my plumbing needs. Thanks for the great service
Peter primak
Mike was great! Thank you for attending to my toilet issue so quickly!
Tyler Wood
Tyler and Danielle were enjoyable, knowledgeable, and efficient. They explained to me what was going on, went over my options and fixed my issues. It was a painless experience.
Je'Nea Andrews
My technician Mike was very professional and informative! Very satisfied with the service provided😊 …
Anna Shields
Amazing service. Chris showed up on time and got the job done quickly and right. Even took time to show my stepson what he was doing and took a moment to play with our dog. I will definitely use their services again and request that Chris comes back. Thank you.
Jefferson Franklin
I tried a do-it-yourself repair to my shower diverter and wasn't able to finish. With the water in the house off and my shower disassembled, I called Mountaineer Plumbing in a panic. They showed up at my door within two hours of my service call. I could never have done what they did to complete the job. The plumber was polite, wore protective shoe coverings, knew his trade and fixed my mess at a reasonable price. I think I will call Mountaineer Plumbing in the future when I get the do-it-yourself itch. 5-star service from Mountaineer Plumbing!
Jeffrey Gould
Noah did great they came in a hurry found the problem right away and got it done and done right. I highly recommend them great people, great service. I will definitely be calling them for more work soon.
Andrew A.
My kitchen sink was leaking and causing damage to my home and they were able to get me same day service and Mike was amazing. Really needed a quick fix and they helped tremendously! Thanks Mike!
Dave Zaagman
Dustin did come & did a good job at unclogging our kitchen drain. He used a powered snake like device & it labored a few times as it was going thru our main drain pipe. Dustin was at our house at the time expected & was very friendly. Our drain is no longer clogged thanx to Dustin's expertise.
Gary Wieber
Extremely impressed with the quality of work and tenacity of solving a difficult kitchen drain plug problem. The repairman brought multiple tools and, when the first preferred one did not appear to reach the plug, was able to bring the next into use that did. Very knowledgeable, patient in answering my questions and determined to get a successful result. Will definitely call on Mountaineering Plumbing for any future needs!
Brent Bomers
He was very nice and timely and showed me exactly what the issue was.
C Stew
Great service and price. Matthew came out and replaced my hot water heater the next day. Very happy with their service. I will definitely use Mountaineer Plumbing again.
Anthony Mullins
Matt was prompt, professional, friendly and knowledgeable of our concerns. He provided 3 different options to address our issue after explaining in depth what was wrong. After deciding on an option, Matt was efficient at completing the task. He cleaned up after the job was done, answered all of our questions and offered advice on how to prevent a similar issue in the future. Would recommend this company to anyone.
Loretta Shriver
They did an amazing job 👏. Cleaned up after there selves. Very pleased. Would call them again. …
Mona Schuring
Matt was excellent! He was fast, efficient, informative, and friendly.
He came for leaks and to install a kitchen faucet and, gave me a good deal, so I had him put in a new bath faucet too!
Paige Schippers
We received same day service for a leak with our plumbing. The staff was on time, very friendly, and knowledgeable. We will definitely use their services again!
chris horning
Did an excellent job repairing a water spicket in our pasture and another that was cemented into the floor of our barn. Very friendly, understanding with great communication. They are very hard workers and did an excellent job cleaning up.
Alisha Wolf
Quick, friendly, and efficient service! Danielle came out the same day and unclogged my kitchen sink in no time! I highly recommend this company!
Joe VanderSchuur
We are putting an addition on our home that includes a bathroom/laundry room . The men from Mountaineer Plumbing completed the plumbing work in one day . Their work is professional , timely , and fairly priced . I definitely recommend them .
Betty Honicutt
Prompt and professional. Service was costly for a simple reset of a garbage disposal.
Kasmin katz
I cannot express enough how happy I am with the service I received from this company. Mike and Danielle bring good vibes, professionalism and a wealth of knowledge to the table. I was able to get same day service, which got me out of a bind. Would recommend this company to anyone!
Dawn Hoffman
A big job done! Thanks for helping us out of a stinky situation. Friendly and professional.
Abade Sharif
Did a great job finding the problem and giving us a good price to solve it. Chris was nice and professional and knows how to work around kids. We would definitely use them again.
Alexandra JR Eggleston
Got a referral from Home Depot for a new dishwasher install and received a call 10 minutes later scheduling the appointment same day. Very prompt and professional, made sure our supply lines were up to code.
Sarah Payne
Matt D was amazing! He came out at 4:30 in the afternoon and my new water heater was installed by 5:30! He was the best definitely request Matt D!
Brent Essink
Awesome service very kind and what works with you with your budget. Recommend more than any plumbing company in the Holland Zealand area
Sarah Larson
Colton did amazing! He was on time, respectful & extremely helpful in explaining all the products he had to offer and everything he was doing. Highly recommend!
Julie Dankovich
Mike and his partner were terrific. Very trustworthy. This company isn’t cheap though. It was pricey.
Roger Klunder
Their truck appeared one hour after my phone call. Their technician (Dustin) was extremely proficient and completed the work within 1/2 hour . Highly recommend!
Bradley Mahoney
“Everything but the kitchen sink”. In my case the kitchen sink went as well (after the AC and dryer). Couldn’t be happier with Dustin and Mountaineer Plumbing!!! Dustin suggested the best solution (even though it was the least expensive option) and even corrected my mistake with the drain I installed.
Becky Purkaple
A bit pricier than others but worth it for the professional, thorough service!
Youalanda Ruffin
Repair man , very professional and knowledgeable , fixed issue and installed pipes, in a timely matter!! Price of service was reasonable, life time warranty. Im very satisfied and recommend others to use this company.
Codie Tenhagen
Called and they came when requested , were very accommodating and polite (I had Tyler ) did the job quick and went above and beyond! Very happy with them!
William “Father Teresa” Jackson
My plumber was Matthew Delnay and he delivered TOP SHELF service.
This young man got me discount, showed me what was in the pipe on camera.
Furthermore:
He's not just some simple minded young man. Matthew is articulate and can comprehensively explain the details of your problem and what solution will be best for you and you budget.
One more thing....
Man to Man. .
HE KNOWS HIS TOOLS.
Jake Fabbro
Levi did a great job explaining the process before hand, and went above and beyond to fix the issue, highly recommend
Kellen Seaton
Colton came to see us within an hour and a half of my call. He was able to diagnose and repair the leak in my kitchen within another hour and a half. Will definitely use them again!
Donna Fasick
I called Matt on Monday morning with a plugged sink. He was able to come out that day to get it taken care of, along with removing some sink stoppers for me. The price was very reasonable!
Linnea Randall
Dave was kind, knowledgeable, and efficient. Very satisfied with my first experience with Mountaineer Plumbing. I plan to use them again in the future!
Charity McNees
Great customer service! After calling them someone was out to our house within a couple of hours. Very professional and fixed our clogged toilet and clogged main sewer line. Will absolutely use them again!
Karen Madden
Noah was great! He told what the problem was and then resolved it. The service was costly but hopefully it was a one time e deal.
Tom Adams
Mountaineer Plumbing did a great job. They gave me a fair price and excellent work what an awesome team.
Ian Matthews
Matt & David came out the morning after I called, found the issue within 20 minutes, and fixed it within a couple of hours. Fast, tidy, dedicated, and totally professional. Fully recommend!
Kristine Haddad
I had a sump pump installed . My tech. did a Great job. He was very friendly and he was very professional . His work was very quick and done right. I'm very Pleased . Thanks 😀 …
deb c
thank you David! fixed my sad, leaking toilet quickly and professionally. we bought a 100 year old house which had been repaired and updated very little since the 80s, and in the few months we've been owners it has thrown us one project after another. the peace of mind i feel checking this repair off my list is invaluable :)
Carole Pope
Very prompt;,worked fast and everything works. Can’t ask for more.
Amanda Miller
I called them and they were here in about 20 minutes. They had two team members. I personally think that this method is amazing. After we discussed the game plan, one person stayed here and began to take the old one apart while the second person went and got the new hot water heater. No time waisted. Highly recommend.
Daryl Holwerda
When using a service I look for a few things a responsive and polite PERSON answering the phone, responsive to my current needs, if I can wait I will. In this case I was told by a different ace it would be 2 weeks.....I had a clogged toilet I can not HOLD it that long. Asking around I was told of these guys and they were here the same day.
Kelly Palomo
The guys were so wonderful. I would recommend them to everyone.
Rob West
Came quickly and were excited to do a job that was out of their normal scope of work.
Tyler Rowan
I just purchased a new home and I have a leak coming from a pipe.. Colton came out, took a look, and wrote up an estimate. He also took the time to look at a few other problems within the plumbing. I look forward to hiring them to fix the leaky pipe and rerun the rest of the wrongly ran previous plumbing!
Ron VanAelst
Colton and Dustin came earlier than expected. They were very friendly, professional and cleaned out my kitchen drain much faster than expected. I would highly recommend them.
Jake V
Use this company for all my plumbing needs. They're quick, courteous, and professional.
Brooke Vanover
Tyler and his teams were professional, knowledgeable, and informative. We will definitely use this company again for future upgrades.
Nick Hunter
Colton was awesome! Showed up lookin like a boss and completed the job fast and complete. Highly recommend this plumber dude for all your plumbing needs!
Mary McGee-Cullen
Tyler and Mike were very kind, professional, and thorough. I would highly recommend them for any service you need.
DiAnn Mallehan
I hit a home run with Mountaineer Plumbing. After years in the plumbing business, I am excited to recommend an outstanding customer oriented company! Here is your sign!
Melissa Arizola
Wonderful job!! Explained everything and was very helpful!
Jacqueline Crim
Prompt response & appointment availability. On time arrival. Professional & friendly. Honest & fair pricing. Matt is the plumber to call!
Michael Markaity
Both Dave and Danielle were very pleasant and competent. Work was done quickly and satisfactorily. Thank you both.
Eric Groendyk
Dave and Danielle where absolutely amazing! Will be using this company for all my plumbing needs from here on out! Look no further and choose them!! Thanks again!!
Jim Shafer
Dustin was prompt, courteous and professional. I will not only use their services again; I will refer them to anyone who needs plumbing repair!
Ashley Christopher
Michelle was so great when I called so friendly and was able to work with my schedule. Christopher was awesome! So friendly and able to explain things greatly to us thank you guys so much for your help!
gib04g
The quote was slightly more than expected but the cost wasnt a penny more than that, and they did a great job.
Ed Laakso
The plumber was a professional and respectful person that came to access a water leak problem at our home .
Sherry Connery
Noah, a friendly and professional man, fixed my toilet problem and left my bathroom clean. I would probably call upon them again.
Jarrod Trombley
Mountaineer made us a priority at the last minute to deal with a back up in our septic. They did great work and explained everything that was happening along the way.
ed zuniga
They did an awesome job,there the best!
Amanda W
Frank was effective, efficient, and identified the problem immediately. He went the extra mile and did so with a professional and pleasant attitude. Also, very quick to respond to the call. Thanks!
Erica Tyler
They are EXTREMELY EXPENSIVE but the technician was friendly
Latisha Cheatham
Mike Batiest did a wonderful job!!!
Erika Murray
I had a wonderful experience with mountaineer plumbing. They helped me beyond what I asked for. I would 100% use them again.
Spirit Medium Lauren Moss (SpiritMediumLauren)
Can’t express gratitude in this company. They came out and repaired a water heater. These individuals are amazing.
David E. Prose
Excellent And a super nice man doing the work
Kennaaye
Great job by the crew. I had a bit of a delay in service but they let me know they had an emergency and it was no biggie. Next day service is awesome!
E H
The staff were fabulous! Kind, considerate, friendly... and the service was done immediately. Very pleased.
shasta gunsch
Mike was very professional and helped me understand what our problem might be.
Nichole Palmitier
Efficient professional service. David was excellent in describing the issue and professional. I would highly recommend this company and definitely use their services again!
Judy Young
Chris was really great! He knew what was wrong and he was very pleasant! I have used them before and I highly recommend them!👍 …
Chad Host
It was a great experience. Tyler was onsite 45 minutes after i called. He was very professional
Abe Schaaf
Tyler was awesome! Super quick, professional, and on point. Would definitely use again.
Tiffany Keller
They were professional, friendly, & honest. Even though they were a bit late, they did everything they could to make up for it. My husband & I really appreciate the help.
David Nassif
Accurate estimate, quick repair and very easy to do business with. I highly recommend for your plumbing needs.
Cindy Caldarona
The technicians were able to come out the same day. Tim and Christopher were very professional.
I would highly recommend there service!
Barbara Holler
Awesome company! Technician was friendly and very thorough! Highly recommend their services! Prices were reasonable.
Bethany Batdorff
Mountaineer has come to the rescue on more than one occasion. Matt has been quick to come out, examine the issue, and fix it. Highly recommend!
Justin Veliquette
Christopher came out to repair our water heater, and did so quickly and professionally. Would definitely recommend.
Jordan D
Quick response, no pressure sales, kind customer service and employees.
Lydia Meyer
Colton was so kind & helpful with my leak. I highly recommend this service! Will call again if needed!
Robert Bos
Matt and Daniella did a lot of research and worked hard to find the correct parts needed to fix the problem for our emergency. Thanks Matt and Daniella for all your hard work.
Leomar Torres
Matt is the kind of person you want working on any situation you have going on, knowledgeable and professional, you guys need more people like him, I appreciate you so much.
Erica Kamm
Great service and very timely in fixing our busted bath/shower pipe. Frank was wonderful to work with and answered all of our questions.
Jameson Ewigleben
Explained everything and showed us the camera view! Very professional and would recommend to anybody.
Bobbi Halas
Very thorough, friendly, informative, and will definitely recommend Mountaineering Plumbing to friends and family.
Laura Herrera
I needed a plumber ASAP, called and they had someone out in an hour. Very responsive, tech was great!
Deb Whitbeck
Thank you for all your hard work and fair price. I can honestly say I now have a plumber that I can call and rely on!
Greg Murray
Great value and service! Would highly recommend!
Tyler MacDonald
Christopher seemed very knowledgeable, gave me my options and worked very efficiently for his short repair job.
Cody Williams
Fast, friendly and professional service from start to finish!
Javon Massey
Thank you, because like I said I couldn’t do it and for completing the repair in good time..
Michelle Sanchez
Awesome service! Professional and informative.... arrived within a couple hours of my initial call.... would definitely recommend!
Randy Vande Guchte
Called on a Saturday, they were here in 30 minutes, took care of the problem professionally.
DanO 732
Very professional and got the job done quick. I will go to them next time also for any plumbing issues.
Rochelle Arnold
Mountaineer was able to provide same day service which was amazing!
Jordan Torres
On time, courteous, quick fix and replaced appliances. Very welcoming individual. Mike Brown.
Marilyn Benish
Great Service, Very Friendly, Worked Hard, Called him and he came the next day! Fair price, would recommend.
Jane Phillips
Matt was very professional and would highly recommend. Same day service!!!!
eric delarosa
They got someone out to my house within an hour very professional and fast
Michael Davis
Frank was very knowledgeable and fast working and he cleaned up after himself I will use them again in the future
Gary Land
Showed up in time. Professional conduct. Got the replacement done quickly. Would recommend
Craig Curry
Outstanding work,Very friendly.Very informative.Would most certainly recommend these people to all with sewer pipe problems.
Eva Melles
Great service, really friendly and helpful
Mitch Farran
Prompt professional and courteous!!
Dianna Chea
I appreciated the quick and efficient process!
Tim Fischell
Installed a reverse osmosis system. A little bit complex but the fellow did an excellent job. I will say it was more expensive than I expected.
Wade Trombley
Fast response and repaired what was required to get water heater working again...I would use them again.
John Chiazza
Professional job and nice guy
Paul Westdale
Professional services that looks to FIX issues rather than just offer a short-term solution.
Kenya Tolbert
Chris was very professional and took his time to explain everything that we needed to know about the process
Tom
Very good job. Same day service was great
Daryl Kaye Smith
Did and inquiry today and was able to come and fix the problem in an hour and half. The staff is professional and on time
Corby Horlings
Great service and availability, a bit pricey
Julie Doyle
Very friendly. Great response time. Offered multiple fix options.
Christopher B
Great company and friendly plumber will always call for my plumbing needs
Charles Hudson III
Great customer service!
Kim Thomas
Very prompt and professional.
Lyman Thompson
Friendly and excellent service. 👌 …
chris hopkins
Very likeable and professional
April Burd
Definitely will recommend Mountaineer Plumbing for all your plumbing needs!!!
Hannah Splajt
Very punctual, courteous, professional, and would hire them again!
David Klomp
Great listener and got job done quick
Tina Mattias
Josh went above and beyond!
Mary Lou stewart
Mike was very pleasant knowledgeable and very much on time
Tim Smith
Very Good Service
Retro Room
Showed up quickly and fixed the problem. Explained everything very well. Great work!!
Nancy Sample
Mike was great.
Magdalena Nicoara
Great service! Very quick response.
Ryan Gravelle
Knowledgeable and friendly staff but I feel very very cheated on the cost.
Troy Ferrell
Great
KL M
Wonderful! Fast Service, Friendly, and Knowledgeable! Thank you so much!
Joel Zeiser
Again, Chris did a great with a custom install.
Kenneth Atkinson
Installed shut off valves
Cheryl Brazier
Very curtious. Know their work.
Wanda Nolan
Wonderful job, quick and very easy to talk to.
Миша Миша
Mike was excellent 👍👍👍👍😁 …
Tina Lubbers
Friendly and quick service.
J. David Maskill
— fast efficient clean….overall great job!!!
Jimmy Scott
Excellent service, quick response to service call.
Jason Rogers
Awesome Job, would recommend to anyone!
James Bryant
Great service! Thanks!
William Dawes
Fast service and quality work.
Tina Benson
Thanks for helping me today, God bless you all.
Ruth Schmitt
Terrific service! Pleasant person.
David Schatner
Did a great job
Brian Henderson
👍🙂 …
Maureen Kreiser
very courtesy great job done.