Reviews of Epic Plumbing. (Plumber) in Friendswood (Texas).
Epic Plumbing
17302 County Rd 125, Pearland, TX 77581, United States
Description
Information of Epic Plumbing, Plumber in Friendswood (Texas)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Epic Plumbing
Sunday
Closed
Monday
7:30 am–5 pm
Tuesday
7:30 am–5 pm
Wednesday
7:30 am–5 pm
Thursday
7:30 am–5 pm
Friday
7:30 am–5 pm
Saturday
Closed
Reviews of Epic Plumbing
Jackie
Epic Plumbing is truly an amazing family company. Communication was outstanding. They were punctual and professional! Their plumbers, Wayne and Juan, were very knowledgeable and took the time to answer all of my questions about water heaters including the current installation codes. Before and after photos were taken which provided me a peace of mind. Not only did they replace the water heater, but fixed faucet leaks in my bathrooms. The admin support staff were also exceptional along with owner calling me and providing me with additional information! Finally their cost was reasonable. Highly recommend!
Brenda Holder
Customer service was great. Heather explained in detail my options to fix the problem and the cost. Chance also explained the options to fix the problem. After talking to Heather, Chance began the job and completed it in a timely and professional manner. I would highly recommend Epic Plumbing to friends and family. The price I was quoted was the price I paid upon completion of job. There were no surprises when it was time to pay. Great job Chance.
Bob Dietrich
I highly recommend Epic Plumbing for their prompt and efficient service in resolving drain issues with my toilet and shower. The technician arrived on time and quickly identified the problems, explaining the steps he would take to fix them. He was professional and courteous throughout the process, and the final result was fully functional toilet and shower drains. Overall, I was very impressed with the quality of service provided by Epic Plumbing and would not hesitate to use them again in the future.
R Fitz
Epic Plumbing provided knowledgeable service especially in helping me investigate which hot water equipment to proceed with after my current gas fired tank failed. The installation crew was professional and were quick and efficient in their installation. I was very happy with the deeper overflow pan they provided and inclusion of a water sensor in the pan included in the scope for that hoping-this-will-never-happen again water leak. They were very attentive to my needs and concerns. I will call them again for future plumbing work.
Mary Jemison
The rerouted my line for the washer and kitchen. They did it for 1/2 the cost of other quotes and were great. Very fast and efficient. Cleaned up and put the dirt/grass back. Looked wonderful. They were very professional and friendly. Explained everything and didn’t try to up sell me. They are my go to plumbers now!! This was done in Dec 2022
Emilie Cooper
Jordan and David are absolutely phenomenal! Here before they said they would be and explained everything in simplified terms for me.
Heather in the office is fantastic, as well!
Epic Plumbing is quick, reliable, and affordable. They don't try to charge you an arm and a leg. They give a fair and affordable price. And if you need multiple plumbing jobs performed, they will do what they can to give you the best rate possible.
Epic Plumbing, you have a life long customer and I tell everyone I know that needs Plumbing work about you.
Ryan Boyce
Excellent customer service, great process with call- in and service delivery. Love the text showing me who is arriving and appreciate the amiable/respectful attitudes by all involved. I have to say thanks to Epics getting to me during a busy time following a freeze... we have three little ones and the water was very much needed.
Berta Garcia
I had a very great experience with EPIC plumbing. I called them early morning and they were able to come out the same day within a few hours. They called before coming and showed up earlier than expected. Great work, great explanation of what will be repaired, and was done within an hour. The price was what I expected and was explained to me very thoroughly. I strongly recommend them for any plumbing issues you have! I will definitely be using them again if I need them in the future. Thank you for coming out the same day I called I greatly appreciate it.
Leanh Nguyen
The faucets in one of my bathrooms were broken. We called Epic Plumbing ang got an estimates shortly. The customer service was super nice. I also talked to Heather who gave me a quote. She was amazing, so ice and friendly. They sent Technician Wayne for the project. He is super nice, professional, very knowledgeable and dedicated to his work. He answered to all of my questions and helped me get more ideas on the possible future projects. Thank you Epic Plumbing, Wayne and Heather!
Brooke Scott
We needed a new water heater asap, and Epic Plumbing came out immediately the same day. Jordan was super professional and friendly, and knew what he was doing. It was Jordan and another man who I didn’t get his name, but both of them were great. The installation was fast and efficient even with the difficult location of our water heater. We will definitely use them for any plumbing needs or issues we have in the future!
Cheryl Dinh
They were out within the hour. David was excellent. He explained everything. He invited me to watch the video with the camera after he cleaned everything out. He found out that it's probably on the city side, so let me know the procedure to call them and let them know what was going on. Their guy was out within an hour, too. David stayed to explain to him what he had found with the camera. Si Environmental put in a work order. So, hopefully, they get to it soon.
I really don't know the going price for this type of work but we are happy with the service!
Donna Bonilla
Jordan installed a new kitchen sink & garbage disposal and new plumbing. He was courteous, informative & professional. He did a great job!
Ana A.
Heather provides excellent customer service, explanation of what to expect as well as pricing. She is awesome!! Juan was our technician and he was prompt, thorough, and professional. I would definitely recommend Epic for your plumbing needs.
Eric Wilson
Winter storm December 2022 froze some pipes with the potential for damage to newly renovated home. Requesting the installation of a valve to isolate the frozen section of pipe.
Jesus arrived within a few hours on Friday before Christmas Eve.
Did a great job installing the valve, actually thawing the pipes and insulating exposed pipes in the attic.
We have used them several times in the past and they have always done a great job.
Highly recommend.
Philip Nguyen
Heather, Dylan Schill and Juan Torres were fantastic! They provided multiple options for a new water heater within our budget and provided same day service! Dylan and Juan noticed that our outdoor spigots were not in good shape and gave us new ones free of charge. Dylan and Juan went above and beyond. I highly recommend them and the company!
Ingrid Duebbert
The service technician, David, arrived when promised and treated my home with care and respect. He listened to my explanations of the issues without interruption. The fees were fair. And best of all, the repairs and garbage disposal installation were all completed on the same day! I'll definitely use EPIC again for my plumbing needs.
Danielle Jones
I called and Epic was able to send technicians out within hours to fix my leaky faucet and installed a new kitchen faucet for me as well. Very polite, quick and high quality work. Would recommend and will use again in the future!
Linda B
Once I discovered the leak, I called the company who sent repair guy out next morning. The plumber worked with me about the best option for my situation. He worked into the late hours to remedy the problems. I would definitely use them again for next plumbing need.
A L
We have been using Epic plumbing since our pipe in our attic froze in the 2021 freeze. This began an extensive, very long remodel with 2 insurance claims related to plumbing. All the outstanding work was done by Epic. We have now had them repipe our entire house with pex and added a tankless water heater and whole home water filtration system in 2022. We had used other plumbers some good some never again, but Epic is our go to since 2021. Todd and His team will do their best. Thank you to the whole Epic Family!
George Medrano
Great job on same day scheduling. The technician Wayne and apprentice Ben are very professional. Job site was keep clean I will call Epic Plumbing if I need any plumbing work in the future.
Larry Hale
EPIC Plumbing repaired my Moen shower valve today. They did it right the first time. I appreciated them examining the job and also my hot water heater and providing me with estimates. They were also negotiable, and we agreed on a price to repair my shower valve.
Laura Gonzales
We had a leak in the upstairs bathroom. Nick from Epic came out for a consultation and ended up doing the work that same day. Nick was the nicest, friendliest plumber I've ever met and he got the job done fast. Thank you!
Steve Glick
Within 12 hours these professionals had a quote and were ready to do the job on a 3 day weekend at that! Cracked toilet flange was repaired and Juan did a great job repairing and putting everything back together. Will definitely use Epic Plumbing in the future!
Rosemary Strickland
Nick was very professional and did a very good job replacing a drain pipe on a clean out that had cracked ( lawn mowers ran over it).
I had used this business before to replace a couple of outdoor faucets and was also very satisfied with their quality work so that’s why I called them to take care of this problem today.
Wayne Hutchings
We had them install water softener and filter. They also gave advice on my future install of kitchen RO unit. Install went well in garage. They had to run more PEX due to the location. Wish the extra runs were more symmetrical and square but then again, I am an engineer. Price was almost half of the other bud we got.
Michelle Matthews
We had a leaking toilet, and Epic Plumbing was able to give us same day service to get it fixed. Everyone was friendly and helpful. I definitely recommend them.
Susan Tuck
Dylan and Jared installed my tankless hot water heater in one afternoon. Dylan was very informative, explained and answered all my questions. They made no mess and were very professional, courteous and knowledgeable. I have used Epic Plumbing in the past and will continue to use them in the future. I would and do definitely recommend them!
Tara Richardson
Great experience with Juan and Charles. Very professional and knowledgeable. Work was done thoroughly and affordably. Will definitely be using Epic for all future plumbing needs.
Mack Bowie
Excellent company! The plumber arrived during the anticipated arrival of 9-11. He performed a leak detection inspection due to an astronomically large water billI received and the landlord didn'twant to fire a plumber to do an inspection. Being a tenant, I was advised I'd have to pay a service fee which I agreed to pay. The landlord showed up also for the inspection. Everything went well and I'd recommend them to friends and family. The only thing I regret is not getting a photo of the landlords face when he realized he was wrong!!! 😔
Nora Ellis
They have great communication skills, keep their set appointments, the help is highly knowledgeable, and polite. Overall, they were very professional. The cost, I would call it reasonable and fair. Still a great plumber to do business with.
Renee Kunkel
We originally hired another plumber that we used several times in the past 10+years. They completely screwed us and left us with several issues unresolved. I was desperate to get our job completed and I called Epic Plumbing. They were very responsive to my calls and got someone out quickly to assess the issues, even though the freeze just happened and they were very busy. They were able to figure out what the previous plumber did wrong and correct those issues. We ran into additional problems when we had another toilet checked and they were able to get that resolved as well. A few minor issues popped up and they were able to get a plumber back out quickly to get those resolved. I am very happy with their service and will be using them again, but hopefully not for a long time, as our issues have been taken care by a very professional, responsive and caring team of people. The office staff was also great in keeping me informed and updated on our job.
BKA Jbird
Very fast response and professional service. Replaced my water heater on a holiday and I couldn’t be happier. Friendly and helpful on both ends from the office to the guys installing the water heater. Thanks again!
Jordyn Ahlgrim
Awesome plumbing company! We’ve been having an annoying plumbing issue for months and they came out promptly and diagnosed our issue for free! Jordan was our tech (awesome guy!) and he had the part we needed in his truck and fixed it right away. Instantly we saw results. It’s a huge headache gone for us and we are grateful!
Complete Automotive & Rv Solutions
I contacted epic plumbing to do a repipe at my grandmothers home in the middle of March. From start to finish we were scheduled a week out from the time of us approving the estimate to completion of repairs they handled everything in such a Timely manner From the very start we were extremely pleased with the professionalism their service manager she really made us feel like we were family she sent a crew out to provide us an Estimate they were extremely respectful the entire time they were providing the estimate Aswell during the repipe they never left my grandmother without water not a single night even stayed until almost 9 o clock in order to fulfill there promise to her that she would not be out of water for a single night. They were very neat with their craftsmen ship and did not leave a mess at the end of each night we are by far pleased with the service provided. Remember you get what you pay for and with epic you are paying for quality repairs with respectful technicians who care about their clients. You would be a fool to use anyone but epic plumbing for a repipe if your in the houston area. These guys really do an excellent job! Thank you guys for such a quality experience!
Kathy Waugaman
My service tech Wayne was very professional and knowledgeable about the job that he performed. He explained in detail what he was going to do and what he may or may not find. Very nice to deal with.
Arthur Bond
A J & Johnathan were very informative and professional in all aspects of the work performed for us. Will definitely use them in the future when the need arises.
cflowers112186
They were great! Dylan and Jared did a great job….
jchelle1979
Heather was very nice, the plumber that showed up was super nice too- and able to explain all the options. The service and price were great. It’s nice to have a plumbing company that is honest!!! Thanks!
Bob Heintz
Excellence service to replace Kohler cartridges for leaky “in wall” bathroom faucets.
AJ and team were careful not to damage our huge wall-to-wall vanity mirror, glass sink vessels, and Kohler faucet chrome finishes.
Holly Herncall
Great experience! everyone was knowledgeable, friendly and took the time to investigate and fix my issue. I will definitely use them again!
Alan Vest
AJ and Jonathan (?) were great. They were knowledgeable, courteous and professional. AJ provided several options to solve our problem. They answered all my questions and gave me some information about tankless water heaters.
Elliott Salazar
Called around and they had the best price & service. Did the tankless water heater flush and while it is not cheap, all the competitor (called 5) were a little more or worse........one company was $475.
Mike Fletcher
Wonderful service. We had an outside drain that ran from our backyard to the street and it was full of pine needles so water was not draining properly. John came out on time and had it flowing properly in an hour. Getting ready for the storm season and this was worth every penny. Heather was also extremely friendly and communicated very well throughout the process. Thank you! We will definitely use Epic again.
Brian Johnson
Epic installed an outdoor underground gas line to a future fire place. They performed the work efficiently and on time. The workers were friendly and hard working and they cleaned up the job site perfectly.
Benoit Lamarche
AJ and Juan were outstandingly diligent and thorough in the execution of the repairs related to the December 2022 freeze. It was an Epic job! Definitely would not hesitate to use them again!
Barbara Daniel
Wayne was most professional and knowledgeable and gave me good info that helped my decision making. Both Jake and Wayne were friendly and very professional.
Beau Slaughter
I'm very happy with the repair/reroute work these folks did on my sewer piping. They provided a fair quote and got the work done without asking for anything extra. The workmanship appears top notch and the team was very professional. Chance, Devin and Jared were the guys that came out, and I appreciate all the hard work they did. Trenching up my gumbo clay (mud) ain't easy!
100% would use this company again.
Lisa B.
I did not have a plumbing emergency so same day service wasn’t required but they we able to get to me within a day of me calling. They were very professional, gave me options with costs without pushing me to select the most expensive option. Repairs were completed to my satisfaction and they answered all of my questions. Highly recommend.
Diane Briones
I called Fri, made an appt for Mon a.m., the plumber showed up right on time, wasn't afraid of my little weenie dog, and got right to work. There was a problem with one of the inner parts for shower know, but he resolved the leak and it's working. Very professional.
McKenna Dillard
I called Epic plumbing frantically at 8:30 this morning and they were here by 9:30. The plumber AJ was professional, explained everything well, and was done in less than an hour. The office ladies were also very kind and professional. I absolutely recommend Epic Plumbing!
Brian Hughes
Epic was amazing to work with and their technician AJ Robles was very thorough, knowledgeable and efficient! Epic has a new customer for life!
Renee Curry
After having a horrible experience with Best Buy, that busted my pipes below my sink with the installation of a dishwasher. Along with being a total tech member. I was very happy to find Epic plumbing definitely will use them again. .
Kristal Ramirez
Fair pricing and great response time! Everything was taken of quickly and very professional! Would definitely use this company again if needed
Terri Gerke
This company was great. Very responsive and professional. They came out within hours of calling them and it was Christmas Eve. I highly recommend them and I will use them for all of my future needs.
Mark Blankenship
Michael did a great job repairing my kitchen faucet. It was a subtle problem. He was very professional and friendly.
Mark Savala
I had an outside water leak. Michael came to investigate the leak, and called for help to complete the job. Thank you! Michael and Jeremy for you guys professional work. Thank you Epic
Louis
Albert was on time and was very sharp and professional, he found out what the problem was and fixed it in no time at all, I would use Epic plumbing again and highly recommend them to any of my friends and Family.
Louis.
Cheryl Hosel
Came next day and the repair was done quickly. Customer service is also great. Will use again.
David Mayhew
Epic is a high integrity, well-run company. I’ve been pleased with their work both times I’ve had them out. Very professional and high quality.
Jacob Baez
David, the master plumber who installed my water heater, was OUTSTANDING in every aspect of his job from his arrival time, introduction, knowledge, communication, installation, and clean-up. Sometimes you get lucky when it comes to good service and I definitely did. Will use Epic plumbing for all my future plumbing needs. Thank you Epic!
Justin Perry
Shopping around? This is the one. Professional candor that makes you feel like you made the right choice; you did. Quality work, competitive pricing, and good people.
Christiaan Dollens
Epic plumbing was professional from start to finish! David did an awesome job and answered all my questions.
Sherry Pabitzky
Highly recommend Epic Plumbing! They fixed a faucet that was left unfixed by another company who told me I needed a new handle. Epic was very responsive, professional and fully explained the work performed. We will definitely use the again.
Rikki Buffington
Epic did a great job and paid attention to detail. They delivered great customer service and the cost was fair.
Josh Matranga
I had a great experience using Epic! The team was friendly, professional, made sure I was satisfied with the work and didn’t have any questions or concerns. They practice a level of customer service that is rare these days.
Breyan Hieskill
AJ from Epic Plumbing was very helpful. He was nice and courteous. He explained everything in detail and the work he did on our house was excellent. He fixed our toilet and sink. He installed shower heads for out showers and he made my wife very happy. The price was fair and reasonable. I would want AJ to continue fixing any of our plumbing needs in the future. I was very happy with Epic Plumbing. Thank You AJ.
Jim Freshwater
Professional and courteous!
Juan was very helpful and answered all questions asked as he completed the job. Heather was informative, understanding of the situation and helpful with the overall cost.
Ryan Tucker
I left a message on their website early in the morning after discovering a drainage issue. They promptly called me back early the same morning. They sent a repairman over the same day. They discussed their pricing upfront and asked me each step of the way before doing work. I was impressed with the service.
Randy Pugh
I'm very glad I chose Epic plumbing. They were very professional explained everything to me. I will be using them for all my plumbing needs.
laura jarvis
Love Epic Plumbing! Chance came in & did a great job. Was very friendly & professional. Would highly recommend our neighbors at Epic Plumbing!
Monica Ramirez
Thank you Epic Plumbing for great service! Our technician Daniel was here at the time I discussed with Heather. The staff was so responsive and professional. Daniel was awesome and got everything taken care of for us. We will use Epic plumbing again!
eddie Noschese
Noticed leaking water heater, called that evening, came out next morning, provided 3 options to replace leaking one, both units , or go tankless. Ended up replacing with a tankless system and was up and running again by 4pm same day!
Chance did my install and was very professional and informative. Great service and highly recommend!
Jody Stilwell
David installed a new vanity in my bathroom, then fitted the plumbing to match the new sink and installed the faucet. All the work was performed quickly and professionally. Care was taken not to make a mess and all debris was cleaned up before he left. Very happy with the job.
Suzy Brennan
Epic Plumbing came to my house to fix a hot water tank issue. Wayne was the technician assigned and I could not have been more pleased with the work. He was so clear in his explanations and thorough in his work as well as very nice.
His assistant Michael was with him & very helpful as well.
Sharon Kinney
The service man JOHN, tried to temporarily fix problem.n to see what the damage was before actual appointment next day- but no sooner after he left water started gushing out of galvanized piping- I called John - he came right back - he said , "there's no way I can leave you with this problem I'm going to take care of it for you." John n his co-worker Matt brought brand new water heater within an hour n bith stayed way after hours till job was completed n mess cleaned up. They was thorough, professional and walked me through each step- awesome experience- great service
Jamila Woods
My kitchen sink had a significant leak and I called SEVEN places and EPIC was the only company that called me back. The office staff was extremely professional and very communicative during the entire process of evaluation, appointment setting, discussion of quotes, and followup questions. HIGHLY RECOMMENDED
Amber Wietlispach
I'm so glad that I called Epic Plumbing and they were able to see me same day. John was our plumber and was very clean and very thorough. Chris, the manager, was also very professional on the phone and somehow fixed their schedule to fit us in. We have definitely found our plumber for any additional needs! Definitely recommend!
Greg W. Cox
AJ, the technician came to repair a shower leak. Very professional and courteous. I would use them again.
Cara Wilson
Epic was great! I called Monday morning and they had someone at my house within an hour! Shelby was quickly able to find the problem (a leaking pipe in the wall) and repair it. He was very professional and kept me updated with everything he was having to do. We will definitely be using Epic plumbing in the future for all of our plumbing needs!
Tarrell Stansberry
Very helpful and not just doing the job but also showing me how to do it myself. Also gave me other helpful plumbing tips that I didn’t know that I need it for my house. Great service and greatly appreciated!
brenda troyer
They are very professional, quick to respond, clear on pricing and are very detailed on the work that will be performed. Accommodating, I highly recommend Epic Plumbing. Thank You Heather, Jordan and Joseph for the speedy recovery of repiping my house! 😊 …
Dennis Auzenne
Epic plumbing did several repairs for us... They were professional, timely, very responsive and timely! Shelby was amazing to work with. It is refreshing to see a company that still functions in such a spectacular manner. We will definitely use Epic again should the need arise!
Sierra Nguyen
Awesome company. Super reasonable and professional. Their quote for 2 40 gallon water heaters came in at $800 cheaper than 4 competitors. Shelby and Jared did amazing work! Even installed an alarm for if our water heaters leak water so we can be alerted. Chris at the office kept open communication. Extremely pleased with their service. Wouldn’t go with anyone else!
Chae Glenn
Called this morning and they were able to install hot water heater today! Very professional and friendly.
Rose Bryan
We recently had a number of plumbing services completed by Epic Plumbing including installing a tankless water heater, carbon filtration system, reverse osmosis system, and multiple faucets throughout our home. We could not be happier with the results and are so grateful for the high-quality service provided! Our repair technicians were so helpful in assisting us in figuring out what we needed and how to best outfit our home given our goals. Would highly recommend Epic Plumbing for anyone looking for professional, responsive, high-quality plumbing services in the Pearland/Manvel/Rosharon/Iowa Colony area! We will absolutely be a repeat customer should we need additional plumbing work done. Thank you so much!
Dindy Ramkissoon
Mr. Chance was very knowledgeable and professional. He did a thorough inspection and investigation to find out the problem with the ‘hammering’ pipes in the ceiling. After his diagnosis, he advised me of the steps to take to try and solve the problem. He actually took the first step by lowering the temperature of the hot water. It’s only a few hours ago. Thus far I cannot hear the hammering pipes. This call, investigation and diagnosis was done free of charge. I dare anyone to call a plumber to come to her or his home and wouldn’t have to pay a service fee. I trust Epic Plumbing for all my future plumbing needs because I know that they will do great work at a fair price. I will refer Epic Plumbing to my large network of family and friends and I strongly endorse them to whomever needs plumbing work done.
Susan Lucchese
We had a small list of plumbing needs, and I saw that Epic plumbing was recommended through our neighborhood Facebook page. The service men we're professional and courteous. They addressed our concerns, they were detailed with their estimate and we felt the price was very fair. About an hour later, everything was fixed! We are very happy with the work and we have found our go to plumbing company!
Dennis Lavalley
Jorden and Devon replaced my kitchen sink and repaired a broken pipe under ground.They also installed a garbage disposal and fixed my dishwasher.. They did a GREAT job. They were polite and also cleaned up very well. I can highly recommend Epic plumbing for any job. Thanks Epic
Joe
Great company. Epic always delivers what and when they say they will. Had several of their technicians work on various projects, they all did great. Most recently worked with Chance and Jared, both did an excellent job. Can’t say enough good things about epic plumber.
Half Flip
Epic Plumbing is a top notch Plumbing Company. The plumber arrived on time, explained everything he noticed, and made recommendations on upkeep. He took his time to explain everything, was very professional, and didn’t seem to be in a hurry. The scheduler was also very communicative and notified me when the plumber would arrive. Highly recommend this company!!
La’Traves Holmes
I most definitely will be using Epic Plumbing whenever I have any issues!! Great customer service and great pricing for me. I couldn't have received a better technician. CHANCE YOU ARE AWESOME!
Thanks Epic Plumbing
Jesaiah Koen
Great value, really did their best to save me money without skimping on the quality of their work. Shelby and Devin were extremely professional and made the experience as pain free as possible for me. They were both great with my larger dog and were always prompt and on time throughout the multiple day long job.
Brad Bacom
Chance was very punctual, diagnosed the prol and repaired it promptly. I’ve never used a plumber in our 15 years in this house. Great job Epic!
GSD LOVER
I called EPIC Plumbing regarding issues with my toilets and bathroom faucets.
I was having issues with 2 out of 3 toilets and 2 out of 4 bathroom faucets.
After a review of the issues, it was obvious that I needed new toilets and faucets.
(Honestly, not surprising as my home is 14 years old.)
Instead of replacing just the toilets and faucets I was having issues with, I replaced all 3 toilets and all 4 faucets in my bathrooms.
The new toilets and faucets look and work fantastic. Truly state of the art.
The work was excellent, and the cost was reasonable. Considering that home repairs are not inexpensive, I was very pleased with the overall cost of all new toilets and faucets.
I want to thank Samantha, Heather, Albert, Devin, and Chris for their outstanding Customer Service.
I highly recommend EPIC Plumbing.
Deserves 10 🌟.
UPDATE:
I just had a new tankless hot water heater installed in my home and I love it. (That replaced the two 40 gallon tanks.)
Another job well done by Chance.
UPDATE:
I just had all 3 hose bibs and valves replaced on the outside of my house.
Another job well done by A.J. and Devin.
Gregg Staerkel
Epic's plumber, Chance, was extremely pleasant, professional, knowledgeable, and informative. He diagnosed quickly the strange noise my A/C unit's drain was making in my upstairs bathroom sink, removed and replaced a cracked sink tailpipe plus P-trap, re-routed a portion of my A/C drain line to reduce the likelihood of clogging in the future, installed shut-off valves on both drain lines to assist in future line maintenance and flushed both water heaters. All projects were done competently, at a reasonable price, in around 3 hours. Attic work was done under extremely hot/humid conditions.
I have used Epic before and have always received top-notch service.
Jieyun Yin
The plumber Shelby is kind, knowledgeable and professional, he came on time and repaired my water leakage in the kitchen. The whole team including the tech, the manager and the lady who takes the appointments are very responsive to the customer. Highly recommended!
Lisa Pfeifer
Technician came out and replaced leaking hot water heater on the same day I called for service. Worked until almost dark in freezing weather to finish the job. Price was good and household was not disrupted by the work. Will definitely use this company again.
Linda Hayes
Solved the water leak without cutting into the wall. Great job.
G Lind
Shelby was friendly, knowledgeable, professional, explained everything thoroughly, and did a great job. Someone you’re happy to have in your home. He could not have been better! Chris also excellent on phone giving repair options and cost explanation. Have been an EPIC customer many years, and superb service each time.
Logan Kendrick
Extremely professional and fast. Repair completed within hours of the request being made
Janet Clark
I called Epic Plumbing to fixed a clogged kitchen sink. They were able to come to my house same day to fix our issue. Chance was professional, knowledgeable and friendly. He explained everything upfront including pricing. I will definitely call Epic again and highly recommend this business.
Rob Hunt
Another great experience with Epic Services! Called on a Saturday and scheduled an appointment for Monday morning. They actually were able to call me and get to my house earlier than anticipated to repair my issue. Once again, Dylan got us fixed up quickly and professionally and they are officially my preferred plumber for commercial and residential jobs. Thank you Epic Services.
Claire Alexander
They were responsive, on time, communicative, and did the job quickly and of high quality.
Michael Callegari
They were very professional and courteous. The job was done quickly and correctly with no issues. I would call them again for plumbing work that needed to be done.
Brenda Hall
I originally called because we have a probable seal leak in a toilet. I made an appointment. Prior to coming out, someone from the office called and we discussed the possible problems with the toilet and the solutions. I was kept informed on the progress of the plumber arriving. I may have received about 3 update texts and/or calls alerting me when to expect the plumber. Turns out the problem was bigger than we hoped, but through it all, both the office manager and the plumbers kept us informed every step of the way. We purchased a new toilet and it is working like a dream (if a toilet is in your dreams). I highly recommend Epic.
Nancy Burke
The company personnel were great! I was called as Dillon was otw for my scheduled appointment. He arrived timely, was personable & professional. He assessed the problem, went over the quote, then upon my acceptance did the repair. Great experience. I will definitely use them again if I have new plumbing issues.
Christian G
I couldn't have been happier with the service provided. I called and asked to get a natural gas quick connect installed for my new natural gas grill. They showed up and had the line installed before I could even finish assembling my grill!!!
Brandon Hernandez
Chance was the plumber who installed our tankless water heater and he was great! He claimed it would take around 6 hours for the conversation but it only took him around 4. After installation he walked me through some important information I needed to know. I will be calling Epic Plumbing again when I need work done in my home.
guitchik
Epic is definitely the honest plumber! They have repaired a hot water tank system that was emptying prematurely because of how the original plumber linked them together. Now we don't run out of hot water after just one 15 minute shower.
After the terrible freeze and Winter Storm Uri, Epic and Mark Worley also saved our keister when we had a leak in an outdoor faucet that was enveloped in a pillar surrounded by stucco and stone. They did the hard hammering to get to the pipe and repaired it quickly. We were so happy we could turn the water back on to the main house and could take showers again!
The other great thing about these folks is communication. They stayed in contact with us to let us know how far down the list we were and when to expect someone so we could plan our day accordingly without having to sit around forever. I can't say enough good things about the whole experience.
Haydee Grauerholz
Arrived on time. Profession and efficient service. Good job.
Steve Jeske
I always get good service from Epic. They are responsive, quote the job before performing work, and are good with giving updates on more complicated jobs.
Leigh-Anne McQuitty
Highly recommend this company. We had a leak from our main water line to the house. We called Epic and were told that they would be at the house around 1. Not only did they arrive on time, they were professional, clean and repaired everything and then some. Today our technicians were Agustin & Scott and they were the BEST! As it turns out there was a large tree root that had bent the piping causing the leak - they found the problem and knew how to handle it. Our main leak was repaired quickly, and we also needed some much-needed replacement parts on our bathroom toilets and plumbing for the stove to switch from electric to gas. Everything was repaired with all brand-new fittings and working so much better like brand new! If you need plumbing repair EPIC Plumbing is the one to call... You won't be disappointed! Thank you EPIC for your high quality of service and technicians. :)
Rachel Vines
Epic plumber Chance was on time & very professional. The whole process to get a quote on my home re-pipe was very professional & it is clear that Epic strives to use the most reliable parts & labor so that it’s a job you can rely on for years to come!
Tom Dannenberg
Called for water heater issue. Had a service tech here in one and a half hours. After he looked at it, we discussed the cost/benefit of repair vs replace. There was no pressure involved in the decision making from the tech. I decided to replace the old water heater with a new one. Had the new one delivered within a half hour of making my decision. Installation went smooth, even getting old one out/new one into the attic. The price was fair and reasonable. The work was done professionally. Based on my experience, I highly recommend using Epic Services for water heater repair/replacement.
David George
I don't ever fill out reviews, but I felt this company deserved it. The guy they sent out to fix my leaky toilet at my business, was also able to help me fix our broken sewer pump as well. This guy had all the answers, offered to fix everything, and what i thought would take 2 days was fixed in 30 minutes. You do not find people like that these days. They definitely have a customer for life!
Guy Klepser
Outstanding customer service and highly qualified plumber. Clear communication on the repair needed and the associated cost. Several options given so informed decision could be made.
Al Payne
Mark with Devin and Jon handled a big job putting in a lift station in my front yard that required piping around the house to the septic tank in the back yard. They were efficient and professional. I highly recommend using them, and I plan to use Epic Plumbing the next time I need a plumber.
Time Lapse Towboater
We contacted Epic for an estimate to repair/replace our waterheater. The service techs were professional and curious and were able to check our older heater and explain in easy to understand language how the process to replace works and offered a fair price.
While we didn't replace the unit yet, we will use Epic Plumbing when we are ready.
Moselle Hindle
Mark and his assistant Colton were knowledgeable, friendly and courteous. They got the job done quickly and cleaned up any messes from the water leaks. The office personnel added me to their list after the storm and kept me updated. They called me to let me know that Mark was on his way.
The staff at Epic worked tirelessly during the aftermath of the winter storm. It’s amazing that they arrived to my house with a smile still on their faces.
Thank you for a job well done. I will be using Epic for all of my plumbing needs from now on.
Kara deganna
When I called they were so quick to respond and highly professional I am a building manager and they came out to give me a quote on an additional Back-Flow Preventer then I had to turn around and call them for two clogged sinks. They came out fixed the sinks within an hour and I just signed off on the quote (very reasonable) they gave me for the BFP and was able to schedule a time for that service as well. I highly recommend Epic Plumbing I will be using them at my home whenever I need a plumber there too.
Jo Mar
Solid work, problem solved, no shannigans. My plumber even shared a couple of tips and gave suggestions.
Chad Carmichael
Jarrod and Jordan were both very professional. Thank you to both of them and Heather for helping me move forward with my concerning repairs
Marycatherine Harmon
Chance from Epic came and found a leak in our inner wall and they fixed it same day. My husband was gone for military service and plumbing is not in my wheelhouse. Scheduling with epic was so easy. Chance was honest, walked me through everything in laymen’s terms and did not take advantage of my lack of knowledge. Even checked my attic as a courtesy. Would highly recommend.
shadowwolf664 love
What a wonderful experience. My kitchen faucet broke and in making our own repairs ran into other problems. Called Epic and they came out and repaired everything. Had them give a quote to replace our water heater. They were able to replace it at the same time. Dylan was great at everything. Just a great company to do business with. Will definitely use them again and have already give their name to family & friends.
Cathy Martin
I had a wonderful experience from start to finish with Epic Plumbing. I received text messages and phone calls with updates regarding my appointment. My plumbing technician was so professional, knowledgeable and kind. He was very respectful of space and protection with COVID precautions and explained everything he was going to do prior to the work being performed and ensured everything was working properly before he left the driveway. The office personnel are just as kind and professional. They answered all my questions and assisted me every step of the way. They even fit me in the same day, which was a life saver considering we had no water coming into our house on a hot summer day. I highly recommend this business for all your plumbing needs.
Ed B
Albert and Devon were knowledgeable, professional and thorough. The completed new drain installs, faucet, multiple shutoff replacements and a complete rip and replace of my Kitchen drain. Every was completed correctly and clean. Thank you Both!
Kimberly Trimble
Was VERY IMPRESSED with the GREAT SERVICE! Our technician Shelby Vernor had asked if there was any other concerns in the house he could address while he was here and I remembered our slow drainage in the front bathroom we’ve had since , well, a WHILE and he fixed that also! I would have never thought about it if he hadn’t of asked and I APPRECIATE THAT! I will definitely be using Epic Services again and WILL recommend to friends and family! Thank you Mr. Vernor and Epic for your outstanding service!
Kimberly T.
Jim Power
The crew from Epic always do a outstanding job. They have been taking care of my plumbing needs for over 15 years. They call and text when they are on the way and even send a pic of the plumber that will be doing the work. I world recommend them to anyone wanting a quality job done.
Wes Turner
Epic Plumbing was a pleasure to work with, I will recommend and continue to do business with them!
Cameron P
Epic is informally defined as remarkable or particularly impressive. And Epic services is exactly that.
I had a water softener installed by another company, and was not satisfied with the installation and the installers experience. I looked around my area and called epic services.
The knowledge and experience that they bring to the table is hands down top notch. Todd came by and I told him where I wanted my softener, and right out of the gate he started building upon my ideas further improving how everything would work when it's all put together. He has the answers to my questions and the solutions to make what I wanted a reality.
What is even better is that Todd came back after a week and half with another employee, and again, right out of the gate, Todd updates his employee on exactly what they are going to do their today and how they are going to run the lines.
They are extremely friendly and humble people. You can be rest assured that these guys know exactly what they are doing. Their customer service, knowledge base, and professionalism is worth more than 5 stars.
And if you read this review you should, at the very least, call them and experience the same epic service that I received.
Jennifer Reese
Wonderful customer service and they were quick to come out to my home when others told me it would be a few days before I could get service. The technicians were very professional, did what was necessary to fix my problem, and then were thorough in making sure the issue was resolved. They did not charge me for more than I needed or suggest additional repairs that were unnecessary at the time, and their prices were very reasonable, especially for their attention to detail. I will definitely use them again.
Cynthia C
I had a whole house re-pipe. Sergio and Albert did a fantastic job. Sergio was really careful when he had to cut the sheetrock. He cut a minimum amount of holes. Far less than I would have expected. All the work was done to code. They were great about cleaning up at the end of each day. Very happy I chose Epic for this service.
Tom Hurley
Epic Plumbing is awesome- from the Administrative staff to the plumbers on scene they all do an excellent job. Under extremely difficult circumstances with the Big Freeze they were able to get us help quickly, and their plumbers repaired numerous burst pipes. We are so grateful for the quick professional service. Highest recommendation for Epic Plumbing!
Taylor B
Mr. Clinton came out this morning and ran a diagnostic on my plumbing, he was more than professional and even came back the same day to retrieve a very specific part. Thank you for taking the time to share some of your knowledge and explain the logic behind your finding(s). Will definitely reach back out and ask for Mr. Clinton again.
10/10
Vicki M
Great customer service, from the Tech to the Service manager. Thank you
Sheri Hansen
They were friendly and were able to come out right away to unclog outside drains. Epic also came up with a solution to help it drain better. They did a great job! Thank you! I would recommend!
Bonnie Burcham
Appointment was easy to schedule. Technician was on time, courteous, and fixed everything in a couple of hours. I am not sure how the price compares because I have never used a plumber before, but overall happy with the service.
Burt Branstetter
The servicemen were nice, competent, quick, and answered all of my questions as well.
Joan Fattig
I was pleased at how professional the whole team was from calling and scheduling a service call to the service repair. The serviceman was prompt and respectful of my surroundings. He covered his shoes before entering and cleaned everything before he left. Also, I appreciated the notification that the service man was on his way and his name. When he arrived , he presented his Epic business card with his name. I will certainly call them again. Thanks again for your service.
Sonya Francis
Outstanding service! Epic answered the urgent call last Thursday at 4:59 pm for a leaking water heater. I was walked through what to do and within 30-45 minutes Shelby was at my home to diagnose the issue of needing a new water heater. Shelby took the time to explain the issue and our options. He redirected the water lines so that we could have water for the night. The next morning Shelby was at my home by 8am to get started on the job. Because I had to get to work, I left him there to do the work and he secured my home when he was finished. The work was exceptional! I was very pleased with their responsiveness, customer service, and expertise. Epic is my plumber for life! I cannot remember the young man that I first spoke with but many, many thanks to you for answering the initial call and all that you did to calm my nerves and dispatch Shelby to my home. You guys Rock! I spoke of you guys to a member of my church the following Sunday and she has since called and received service. Keep up the outstanding customer service and work that you do!
Vanessa Arline
After 4 frustrating days with unfulfilled scheduling issues with a premium home warranty service, I searched the web for "Best Plumbers in Pearland". I found that EPIC's listed services was what we needed. I called late that day; but they promised to call the next morning to confirm an appointment. They did. I scheduled, they came early, they diagnosed, affirmed my husband's prior evaluation and fixed the problem EXACTLY. After lost work time with the home warranty service, EPIC fixed our problem in about 3 hours. Albert Harrington & Devin Vanderberg are an Amazing Team. We now have Our Plumbing company!!!
Travis Hicks
Great communication and great service. Would definitely use them again.
Mor826
Another great experience from Epic plumbing services. My service tech this time was Todd and he was nothing less than exceptional. When the need arises, it is great to know that epic services will be there to help When called. I still consider Epic Services one of the best if not the best Plumbing service in the Houston area. Thank you, Todd & Epic Services.
Matthew Bachman
After smelling a gas leak and dealing with the fire department we needed someone to come out and check our stove gas line. We were looking for someone we could trust and be confident that the situation was safe. Epic was the perfect company to call. I spoke with April and Rose on the phone who were able to get someone out that same day. Shelby, the plumber, was courteous and very knowledgeable. He thoroughly looked over and resolved our issue explaining everything so that we felt safe in our home again. Our family highly recommends Epic for your needs.
John Farmer
Called due to a clogged sewage line. They arranged to schedule an emergency visit to my house and unclog the sewer line, which was backing up into my Master bathroom. As always, they were on time, professional, courteous and effective at a good price. They have always provided me with service I can trust.
Anna Little
The Epic Services team is extremely professional, responsive, and thorough. I trust everyone on the team implicitly and have often left them with a key to my home while I go to work. I bought an older home & have discovered numerous plumbing problems over the months. Todd & his team of knowledgeable plumbers have been there for me every time, a couple of those occasions on an emergency basis. The Epic pricing is fair & the administrative staff and plumbers explain in detail what the charges will be. Heather & Rose on the administrative team are friendly, professional, & quick to respond. Todd, the owner, has become a trusted advisor on anything that comes up with my new (older) home. I am fond of all of the plumbers on the Epic Services team, yet Mark stands out as an exceptional representative of the company whose workmanship and professionalism are unparalleled. I would not consider calling another plumber given the extraordinarily positive experiences I have had with Epic Services. Thank you!
Tammy Whipple
I can’t thank Epic services enough! They went above and beyond my expectations!! Sergio showed up on time, was the nicest guy and did amazing work! I called them on a Tuesday late afternoon and they were at my house early Wednesday morning.
Completed the job in half the time, and half the price as another company. Definitely call them for any plumbing needs!
Vincent Martino
This is by far the best plumbing company I have ever had the pleasure of doing business with. From the owner, Todd, to Rose, to all of their plumbers, they are some of the friendliest, responsive and most knowledgeable folks in their field. Epic has been my go to plumbing company going on 8 years now, and we have used them for commercial work and also personally for my home. Highly recommended!
Jamar Jones
Cameron and Marcus were very professional from start to finish. Although Cameron had to deliver bad news right before Christmas that our hot water heater had to be replaced, he cut straight through the BS and explained exactly why my hot water heater was no longer serviceable. He clearly explained the length of repair and the expected costs, cutting me a deal on the second hot water heater as we have a two 40 gallon tank system. It’s good to know that there are good repair companies out there that are fair, professional, and courteous out there. I highly recommend Epic for any plumbing or hot water repairs you might need.
Chris Casey
Plumber did excellent job removing existing kitchen faucet and installing new faucet. Also successfully resolved no. of issues we had with two bathroom shower flow valves. Completely satisfied with all work performed.
Virginia Dohey
Our technician was knowledgeable and kind. He helped pinpoint the problem and was understanding about our situation. If a few things don’t work out, we will definitely have Epic back to resolve.
Ashley Bates
Our technician was professional, explained what he was doing, and cleaned up after he completed the job. We will definitely use Epic for further needs and recommend to others. Thank you for your prompt service in fixing our leak.
Samantha Whitt
I would highly recommended Todd and his crews from Epic Plumbing. We have used them a couple of times and are more than pleased with the quality of work and the pride their crews takes in their jobs. The crews were punctual and hard working. Also the crews cleaned up the area when they were done above and beyond, thanks guys.
And Todd is very knowledgeable he really knows his stuff. You can trust what he tells you. And no matter what your issues are he has a way of calming down worry warts like us. He took care of all the necessary permits and paperwork in advance. He laid out a plan and walked us thru it. Todd explained everything in such a way that we totally understood not just the problem but how it can be fixed and fixed right. Thank you Todd and Epic Services.
ASC TEST
I called Epic Plumbing to repair my water heater here in Pearland and they did a FANTASTIC job, it was a difficult problem to figure out as it was a air flow problem. Chance the repairman was PROFESSIONAL, very polite and worked clean, I can't say enough good things about him, such a nice guy!! He had to call the owner for some advice and the owner knew right away what the problem was and Chance was able to fix the issue.(The owner answering his phone on a Saturday to help is unheard of this day and age!!) I just cant say enough good things about the Epic and their staff, if you EVER need a repair or a install or anything Plumbing these are the people to call. (And it was done on a Saturday). THANK YOU EPIC!! You have a customer for life!! Jerry Ludwig
Bex Mora
Haven’t hired them to do the job yet but dang William is amazing. So friendly, professional, and caring. He gave me so many options when another plumber just said “can’t do it” and left. Their answering text service is also super convenient and whoever I was chatting with was awesome.
Robert Campbell
Clog I couldn’t get free with water from the AC condenser tie in backing up into the sink causing it to over flow.
Same day service, really within a matter of hours. Very considerate of my time table.
Used these guys for years and always 5 stars.
Can’t go wrong with these guys and Rose is great. Highly recommend.
Carrie Allen
I called Epic after hours on a weekend. The 2 young men, Shelby and Colin, came first thing Monday morning. They presented me 2 options for my repairs and suggested what they thought was the best option. I really appreciated that! Shelby and Colin were friendly, polite and worked hard. I appreciate their prompt arrival and great repair work. Thanks to these hard working men and to Epic!
Felix Balsam
Epic Plumbing was easy to work with and did a great job at a fair price! I will definitely use them again for any plumbing needs.
Tera Anderson
Highly recommend this company! Very professional and knowledgeable. Mark did a fantastic job fixing our bathroom sink and leaking tub faucet. He was early to arrive and left my bathroom cleaner than what he came to. This company treats you like family and are very honest and well priced. I highly recommend them and will be using them from now on for my plumbing needs. Will also be using them for my A/C soon.
Laura Chapman
I couldn’t be happier with the service we received from the folks at Epic. I’m so glad we chose them to help us remodel our almost 60 year old bathroom. They were very helpful, always mindful that we were trying to stay within our budget. They did a wonderful job and we will be sure to use their services in the future.
Andrew Chin
Professional service from the quote to the install. Unlike some companies who wants to send people out to your home first to add items which you probably never needed and especially during this Covid-19 pandemic. Epic means business and won't waste your time with the back and forth. They provide you with a quote up front, stick to the price and everything and more was done in the most professional manner.
I would recommend them for all your plumbing needs.
Kenneth Moore
Chance did a great job on washer faucets,garbage disposal,and couple other things. I will call on Epic again highly recommend.
Pete L
Epic service came out and gave me a quote/estimate for my parents' busted sewer line underneath the slab foundation, even though I did not use thier service this time, the technician that came out was friendly and explain the work. He was very professional and I will definitely give them a call next time I am in need of plumbing work.
Katrina Leoncio
I had a problem with my water heater and epic services fixed it in no time. Throughout the process, the were very courteous and informative. They sent me txt alerts regarding my appointment and the staff that would arrive for the service. They are true to their word and arrived the time they said they would come. Highly recommend.
Kenneth Smith
I had all my rusty old galvanized pipe in the attic replaced with Pex tubing and fittings and some smaller plumbing jobs. Cameron and Albert did a fantastic job with everything. They were very professional, helpful in explaining things when I had questions and work hard and efficiently. They arrived on time, communicated well, and the work is outstanding. I couldn't have asked for a better experience.
fran hodgkins
A wonderful company! I'm so pleased with the work. I found my new forever plummers! Glad they are now on my Team! Great service and staff is professional.
Kelly Cannon
I’ve used many plumbers over the years, but I’ve never used the same one twice. I WILL DEFINITELY use Epic from now on!! Chance & Edward were polite, professional, explained everything, made suggestions and didn’t charge an arm & a leg!!! Chance has a VERY Bright Future ahead of him!! I can’t say enough about how impressed I was with him! Whoever raised him should be extremely proud!
Michele Harber
Cameron was polite, professional, and explained
any questions i had. He was very thorough. Not only did he install our sink and garbage disposal nicely, he took care of irregularities with the sink to ensure a tight fit. It was a pleasure to have him in our home.
Debra Jones
I was able to get service the day I called. They were very polite on the phone. Mark, the plumber that answered my call was very polite and took good care of my home. He wore shoe protectors to protect my carpet. I would recommend this plumbing service and will surely call them again if needed. Thank you Epic Services and Mark.
Lamar Frazier
Outdoor kitchen pump drain was tripping the GFI outlet. Epic installed the pump originally so I called and they sent Chance over same day. Chance diagnosed the problem explained the repair and corrected the issue in an efficient and professional manner. We’re very happy with Epic, Chance and the repair!
Saurin Jhaveri
Replaced both water heaters with them recently. Workmanship and customer service was outstanding. Price is quite competitive. Definitely recommend.
Johnny Whitesides
Very pleased in deciding to give Epic Services a try. Shelby, the technician showed up earlier than appointment time, assessed the problem that we had, gave us our options. He was back a day earlier than expected with the new parts. Other than the new parts installed, we could not tell he had been here. Thanks Shelby.
Sara Blunck
Fast response to my call; quick repairs; professional service
Cynthia Domenici
Todd and Cameron came to our HOA to service our gas lights that were initially installed in the 1960’s. After several diagnostics in three areas they provided expert opinions and a few options for current and future maintenance. They dug, installed some new gas lines and took the time to answer all of our questions and concerns. Todd’s knowledge about gas lights is impressive!!! Our community is once again aglow with the wonderful ambience only gas lamps can provide. We are very pleased with the outcome and will definitely call Epic Services for our future plumbing needs.
Linda Easto
Albert was excellent. He replaced 3 shut-off valves under my kitchen sink. He was efficient and respectful. I will definitely use Epic again!
Justin LeBlanc
Very professional. Great communication all around and great work. I do believe I paid more for the scenario that could have been versus the work that was actually done.
Devin Hyde
Highly recommend Dylan Schill, with Epic Plumbing. Knowledgeable and worked hard with fair price. Called today and they came out today. Saved the day just time for family to come in. Easy to talk to on the phone.
Jennifer Porter
I was amazed at the reviews for Epic when searching for a plumber. I submitted a request on a Sunday via their website. I received a phone call a few hours later from the owner. A tech was sent out the very next morning. He was very thorough and gave me a few options. Very professional and will definitely use again!
Maria Gomez-White
Epic came to our house to work on a leak underneath our kitchen sink. Cameron was our technician today, since Epic had completed another job at our house in Oct. or Nov. 2018. Cameron called his boss and spoke to him about the situation. Cameron made the decision and said it’s not right for Epic to charge you again. WOW!!! Cameron-INTEGRITY! Keep it up! It’s rare to witness this quality now a days! Awesome!! Thank you!
Noe
Very professional technicians, great communication. Overall EPIC service 😅 …
Jim J
Epic did a great job tapping into main line and installing a gas line to our kitchen island for a reasonable price.
Pharr Smith
Epic repaired a break in the main water supply line to our home, which required extensive, difficult excavation under shrubs and fences, and also repaired a broken valve in the same line. This was a difficult job that required a lot of hard work. Despite their huge workload following all the freeze damage in Houston, they made our job a priority and stuck with it until it was successfully completed. We have used Epic over the years with excellent results. They may not be the cheapest, but they get it right the first time, and they stand behind their work. I never hesitate to recommend them, and they are always the first plumber we call.
Ronzetrick Hooper
Chance was excellent, he was able to pin point my problem within minutes. I will definitely be using Epic for future problems as well.
Jennifer Garner
Fantastic service! They were very professional, very reasonable, and very nice! We will definitely use them again if needed.
Yapper Yapper
I had a great experience with Epic today. They came out same day to check on a potential gas leak. They were prompt, courteous, honest and very professional. I highly recommend Sergio and the Epic team.
Gary White
The Epic serviceman (Shelby) arrived on time. He was polite and professional. We had a leak from somewhere upstairs that was staining our downstairs ceiling. I anticipated that Shelby would have to cut into our ceiling. But, he was able to perform some tests and diagnose our problem. He gave me 3 options that varied based upon the work that might be done. I chose among the options. Shelby proceeded with the work and completed it in a timely fashion (without cutting into the ceiling). He left the workspace clean and orderly. And, the charge was reasonable (I had been prepared to pay much more.). My sincere thanks to Epic/Shelby.
BarbaraAndTerry Kintner
Epic Plumbing Services is our go-to company to call for plumbing problems.
Shelby showed up at the time we were expecting him. He immediately introduced himself and gave us his business card. He looked at the problem we were having in the shower and quoted us an estimate for "worst case scenario". After finishing the work in a very timely manner, and with less work than he had originally expected to do, he dropped the price of the estimate for his services!! Shelby, along with the rest of those at Epic Plumbing, are friendly, professional, and honest people!
We highly recommend them to others in need of a plumber!!!
Jennifer Stroh
Lightening struck our home on Sunday. Epic was at our house Monday morning by 9am, only 30 minutes after I called them! Unbelievable response. I’m happy to support a local company who offers superior service and professionalism.
Alan Blackburn
Epic was VERY responsive to me and to all of my neighbors when we lost tankless water heaters to the freeze. The service was performed promptly and very professionally. I highly recommend them.
Donna Dailey
After the 1st plumber could not fix our problem Epic was recommended and they promptly fix it.
They notified me when their guy was on the way.
I will use again when I need plumbing work and recommend to others.
Joe Odom
Had a drain that was very stubborn. The plumber I request was tied up until the next afternoon. Yo our suprise I received a text and shortly after I received a call that plumber was on his way. He was friendly, professional and diagnosed problem. He gave us a estimate and immediately began to work after our approval to estimate. Very pleased with service.
Tom Meador
I ended up not using Epic Plumbing. A neighbor walked down and helped me with my kitchen faucet and repairing fittings.
I did call Epic Plumbing first. They were at my house within 10 minutes and Cameron came in, looked everything over, explained what needed to be done and how he would execute the process. It was a very professional process.
If not for my very nice neighbor, I would have used Epic and will call them again if needed.
Kevin Rupert
I've used EPIC Plumbing twice now and their Service Technicians were always friendly and polite. They knew what they were doing and got the repair work done in a timely manner.
Tana Welch
Shelby came in told us what he needed to do and why. He installed our new hot water heater and explained the warranty. Very nice and respectful of our home.
Yuliyan Angelov
Quick response and very professional service. I would definitely recommend it.
Mandi Holmes
After getting the run around from a few companies, Epic Services was a breath of fresh air. We were supported every step of the way, from the initial phone call all the way through to the completion of work. Everyone went above and beyond to make sure that we were taken care of, that the job was handled quickly, and that the job was done right.
Michelle Hennigan
Jonathan was great! He was my third choice, the first one wanted to cut out my tile, the second one I called out the lady was rude. Jonathan came out and was done with my shower replacement in about an hour, no tearing up anything. He left it clean, and perfect, I would recommend you for a job well done!
Terri Roach
Called before arrival and assessed needed repair when Jon arrived. Recieved estimate before repair and repair was completed in a timely manner. Will use again for future repairs.
Carl Gehring
Epic Services is very open, upfront and honest about the pricing and what to expect. There are no surprises. They are very good at keeping you up to date as to when to expect service and update you promptly if delayed. The service men are courteous and knowledgeable as well as patient to answer any questions. Very professional and.......Epic.
Julie Arriaga
Chance came out and helped us fix our leak! We have a 4 y/o new build and it was leaking due to poor workmanship in the builder's part. Chance figured it out 10 minutes and had it fix in less than an hour. He's extremely courteous and knowledgeable. We can't be more pleased. Thank you Chance and Epic Plumbing!
Elise Wilkinson
I had a great experience with Epic Services. The young man who came to assess my plumbing problem was very competent, polite and he fixed my problem quickly. I will use them again and I definitely recommend them.
Patrick David Willingham
They did a great job and came out the same day I called. I was still waiting on callbacks from my normal plumbers when Epic had already fixed my burst pipe. I'll definitely be using them in the future.
Melinda James
I am so thrilled to have such a wonderful plumbing company to take care of our home. Everyone is always so kind, helpful and professional. I cannot express what a comfort it was after Harvey flooded our home to have Todd check on our property and explain what needed to be repaired and brought up to code. Todd also had great ideas to help remodel a bathroom for an elderly family member. Epic’s technians are alway extremely polite and do an outstanding job. Epic also sends you a text with a picture of their technician that they are sending to your home which is very appreciated for added security. Rose is always so helpful when I call in with all my questions. Epic Serivices is a high quality plumbing company and just really good people!
Kinsley Hyland
Agustin and Cameron came over on 2 different days to do a lot of work on our master shower. They were very professional and did exactly what they said they would do. I highly recommend Epic Services, and if you get lucky enough to have these two gentlemen come over to do the job, know you will get exactly what you are paying for—professionalism and an excellent job done. 👍🏼😊
Charlotte Leach
Again, your company took care of a plumbing problem for us ! First at our beach house in Galveston, then recently here in Houston...The service was reasonable, and your serviceman was right on time and did a great job! I will never call anyone else! love you guys !
Ashley Helms
Our dishwasher went out and Sears couldn't repair it until we replaced the valves under our sink. I called Epic and they had someone out the next business day. They were very efficient at sending reminders of the service, calling to let me know the plumber was on the way, texting me a picture of him with his info so I knew who he was, and following up afterwards. The plumber himself was very good at explaining what he was doing and finished the job quickly. What I thought was thoughtful and I don't know if it is standard practice but he put on booties before walking into my house. I've never had a repairman do that before. I will be calling them back in the future to help with some of the other issues I have going on.
Laura LaVigne
William arrived on time, masked for Covid & wore shoe coverings. He found the causes of the leaking toilet and repaired it. He cleaned the area when finished and removed all of his supplies. The toilet & floor were spotless! He also wiped down all door handles & light switches with Clorox wipes! How nice to have a working toilet and NOT have to clean up after the technician!
Cathy Burkholder
Summary: Overall, it was a good experience, and I plan to use them again.
The Experience:
--
I had a leak under my kitchen sink. I called one company that seemed like it had good reviews, but after ignoring me for a day, they recommended that I use Epic. Epic sent out a guy named Phillip for the next morning after checking to make sure it was OK with me to wait that long. (It was. The leak was slow and I put a bowl under it to catch the water when we washed up). Phillip was timely, nice, and took the time to explain everything (including my kids' totally irrelevant questions). I don't know enough about plumbing to know whether the price was especially low or high. He said the housing in my garbage disposal was cracked, and he was surprised it hadn't already shorted out. Phillip was very straightforward what the price depended on and what my options were in replacing it.
He got a new disposal and the leak seemed fixed (he tested with a couple sinks full of water to make sure), so he cleaned up and left. But later that night I ran the dishwasher and it leaked again under the sink. When I called Epic back, they sent Phillip again without additional cost. He and the dispatcher (Heather, also very nice) both apologized for the oversight, but after examining it again, apparently there were two independent leaks, one directly through the disposal, and the other near it through the pipe from the dishwasher. Or something like that. Again, I'm not a plumbing sort of person, so I don't know if I caught everything in the explanation. What I did catch is that we have no more leaks. Yay.
Tom T.
Epic is a GREAT plumbing company! I did not believe there was such a thing after being in the construction business for over 25 years. Epic Plumbing is very professional, reasonably priced and very quick to respond! Highly recommend them!!
Jorge Alvarez
Same day service and very communicative. Very satisfied overall. Kitchen drain was clogged and with their experienced tech and equipment on hand the issue was quickly corrected!
Bitsy Searcy
We have been using Epic Plumbing for many years and always satisfied with their work and customer service. They are prompt, clean and courteous. We highly recommend!
Ronald Farr
Shelby and Devon used the camera and probing rod to locate my sewer. Camera inspection of system reveals future work will be needed soon. Shelby and Devon were very professional in removing one toilet which had to be removed for the camera inspection. Devon reinstalled toilet after the inspection.
Cody Lilley
Amazing service!! Called and were out the very next day and fixed it!
Joan S
I had a truly enjoyable experience with this company. Starting with Heather who answers the phone and makes you feel comfortable talking to her. The men who came to my house were very knowledgeable and professional. They cleaned up after they finished working and didn't leave any mess. I would recommend this plumber to all.
Fay Watson
Epic Plumbing sent out Cameron Ritter to fix a leak outside of our home. Cameron didn't try to talk me into anything extra. He gave me options and fixed the problem and cleaned up the mess. Give Epic Plumbing your business they are honest and hard working.
Judy Gaul
Joey was very thorough and explained everything so this non-plumbing person could understand. My husband, who used to be a private contractor, was very pleased with their work as well...which is a high compliment. I highly recommend Joey and Epic Plumbing!!
Shannon Lucid
Fixed toilet so it no longer leaks! Did a great job. The entire experience was very good!
Roy Hamilton
EPIC did an excellent job. They replaced our hot water heater, carefully taking the old one downstairs and installing the new heater. I highly recommend their prompt service and will use their services again.
Vickie Elizardo
Our sewer system was backing up and overflowing on a Sunday afternoon recently. They sent the nicest young man to our home within an hour. He solved our problem in less than half an hour. They are so professional, honest and easy to work with. The owners called me back within minutes of me leaving them a message about my problem. You could not ask to work with finer people.
G Marcontell
Just had the plumbing under the house redone. The owner gave good solid advice and a fair price. I was pleased with the crew and all the work was top notch. I have used them over the last 20 years several jobs on an old house. I would highly recommend them. The office was nice too.
Chad Pennings
Clearly explained the process, were considerate, professional, and fixed the issue quickly.
Sally Mercer
I called Epic to unclog our office toilet and they came out within the hour! They had it fixed before I knew it! The repairman was polite and professional and advised us what was wrong & how he fixed it. We will definitely call again when we have a plumbing need!
Dianna Simmons
Love all the plumbers who have helped me with my plumbing needs. Workers are always on time, courteous, and excellent at performing their skills. Will always use Epic for my plumbing needs and will recommend them to family and friends.
Sharon Singleton
Epic did a great job and was very efficient and responded quickly to fix my problem. I would highly recommend Epic Plumbing. Great job Albert.
Sunitha Abraham
Good customer service and professional mannerisms. They showed up on time and fixed the issues and pointed out some other things that’s causing us trouble with our plumbing as well. We’ll be using them again.
Melissa Murray
A huge thanks to Epic Plumbing for getting my old home repiped, and for making the upstairs livable (new toilets, working showers and sinks) while we are slowly making Harvey repairs downstairs. They are easy to do business with and really care about doing quality work. A special thanks to Todd, Cameron, Caleb, Scott, and Christian! I will never use anyone else for my plumbing issues.
Celso Espejo
Technician arrived at my home, introduced himself to my wife and explained what was necessary to correct the issue. Upon completion of the job he tested the repair for my wife to ensure she was satisfied with the work done.
Johnna Roberts
A great team with a high level of knowledge and professionalism. Overall, we had a positive experience with Epic Plumbing and will recommend them to our friends and family in the future.
Emily Sullivan
Epic was great. They came to fix the toilet but somehow it was not completely fixed. They came back out and realized there was a defective part. They replaced it and charged nothing for the trip
alan b wilson
I've never been more pleased to depart with over $800 than I was after Epic's service tech showed up ahead of time and completed the work required in a timely and professional manner. Great job Josh...
Shannon Perry
Cameron was excellent. He was very professional and explained every step of the repair and our options. He even took pictures for me and made sure I understood what the repair entailed. Amazing service!
Aleksander Korowski
Great service professional on time courteous will use themagain
David Sulway
Excellent service. Quickly attended by Chance the technician. Resolved the issues quickly and efficiently.
delia dao
We have been using Epic services for many years now and we have always been extremely satisfied with, not only their quality plumbing work, but their customer service as well! Family owned shines through on this business and you won’t feel like just another job ticket with them!!
Bob Callahan
Epic Plumbing is fast, reliable, and employs skilled plumbers. We highly recommend you request William for your next project.
Les Hill
William was very professional and a pleasure to work with. He was on time and worked quickly but efficiently. He was also helpful as to other possible upgrades to our kitchen.
Steve Holm
Fantastic, responsive, clear communications!
They even made my tightwad boss happy!
That's saying something folk!
THANX!
Barbara Josephson
Have used and recommended Epic and Todd for years. He is the BEST. Bar-none.
Give them the highest rating! Always. Period.
We use them again and again. Todd always makes sure it is right!
Cookin' Up Jazz
Todd and Epic Service has been our plumbing company for many years now. Their customer service skills, timeliness, quality of work, cleaning up after every jog and their pricing are excellent. Thank you Todd and Epic Services!
Tim Mehne
Estate Manager
Hal Smith
They were responsive and fixed my problem at a reasonable price.
Didi Menard
Awesome service and Great quality work! We will be back.
Joe Dante
Epic Services is an awesome company. Todd and Heather have helped us with emergencies as well as routine maintenance. They are very professional and I would recommend them highly.
Adam Garza
Cameron Ritter came out to install a pot filler in our kitchen. He was very knowledgeable and efficient. He explained everything thoroughly and cleaned up when the job was finished. I will use Epic (Cameron Ritter) for any of my plumbing needs!
Bill Cook
Shelby was very good at setting expectations, was thorough, and worked fast. Company very professional. Was early, and let me know when on the way! Definitely use again!
Lawrence Reddick
Once again, EPIC Services of Pearland did a terrific plumbing repair job on short notice. I have used EPIC Services on multiple occasions and have always been very satisfied with the results. Thank you Agustin, Scotty, Rose and Anson.
MLRLKR25
Always recommend. I deal with Todd 2-3 times a week and sometimes more. He’s always there to answer any questions. Very professional and I know it gets done right since I know he teaches a lot of the plumbers around here for the continued education & certification as a plumber.
Ragland Tile & Interiors
Mike Ragland
J Wells
Very professional and efficient. Great price and a wonderful job done. Definitely will use again and recommend.
Philip Burke
The service was quick, professional, and cost effective. The entire process was easy and clear and the employees from the initial phone call to the team that came to the house were kind and helpful. Would highly recommend Epic
S Ware
Epic representative called to confirm and clarify specific repair request and was able to fix issue the same day!
Edward Peterson
Asked for immediate help with a hot water heater problem and a quote on a new system. Immediate help provided courteously although price was higher than expected. Did not use Epic to replace hot water heaters because their all-in cost to replace was 70% higher than other licensed plumbing service for the same model hot water heater.
Tarl Anderson
As a real estate broker, I have not only used Epic Services for my own home, but I also have them listed on our company website as one of our trusted referral partners because I know they will take great care of my clients and friends.
Mei Ferguson
I asked for an estimate for several items, Epic provided a free estimate and even showed up 20 minutes early. The tech was courteous and professional.
James Luna
Called for an emergency. 45 minutes later they were here and done
Valente A
I was notified before their arrival, they followed proper precautions with gloves and shoe covers, did a great job on capping my gas line, and were very professional. I am very pleased with this service.
Jerry Clinkscales
I expanded the work scope after they analyzed my need. The expanded work required a specialty part be delivered. All happened that morning. The entire scope of work was completed prior to noon.
Ralph Leatherman
Epic personnel were competent, courteous and clean. My intention is to use their services when I have a need - and I would encourage others to do so as well -, especially if you value a professional approach to your task..
thelma gonzalez
Wayne was awesome and did a great job!
Deborah Kovich
I started using Epic a couple of years ago. They are always on time and within my budget. They stand by their work and their plumbers are exceptional.
Donna Battenfield
I am a repeat customer. Excellent service, easy to reach. Always professional staff and plumbers. Very reasonable prices. Will continue to use.
Paige Carlin
After 3 failed attempts to install a toilet I bought from a Big Box store & contractor "recommended" by them, I contacted Epic & got Shelby here in 2 days. The old saying "You get what you pay for" is so very true!!
T McG
Install a new toilet and descale hot water heater. Due to being totally unsure what to buy and several person crises going on, when I asked Chance the plumber if he could purchase it for me he was more than willing. I cannot tell you how much this meant.
This whole experience from contacting you on line through paying were a total pleasure.
Charlotte Callison
Your men were very tidy and fixed my problem, as well as my worst fears!! I told them of the last time plumbers were here and the problems that occurred. They made sure that those problems didn't occur again. My thanks to them both. One of them forgot his pliers, so I will put them on my patio table in case he is in this neighborhood sometimes.
Charles Philipp
EPIC was on time and Jason was efficient and completed the plumbing
job on time. He stayed and checked the fittings to make sure there
was no leaks. A very good job.
Robert Bisby
Great job done from start to finish, at such a trouble time in Texas. We could have not been more pleased with the service. Thanks again for the job your guys did.
Jacob Springer
Awesome job with fair upfront pricing. Extremely quick service, finishing in a few days which could take other companies weeks to complete. I will be a lifetime customer to Epic Services!
Matt Robbins
5/5 great service all around.
Latricia Spry
I love that they were there in less than an hour after calling. They were all so nice and friendly. Took about an hour to fix the problem and it didn’t break the bank. I would absolutely recommend them to others!
Weihang Zhu
I have water leaks in my kitchen and Epic was able to dispatch a plumber on the same day. He was very polite and provided great service.
ted ginsberg
Excellent communication throughout our appointment. very honest.
tell me exactly what I need to do!
only cared about me the customer!
I will always use them from now on
Kelsey Falzon
The owner was the plumber who came to my home. He was professional and kind and worked quickly and efficiently. So happy to recommend this business to anyone who needs plumbing services.
Stephen Bove
Fantastic honorable and honest plumbers !!
Josh Donde
William did a great job repairing a leaking drain. Explained exactly what he was going to do, completed project efficiently and was a pleasure to have in our home.
Christopher Price
Needed a repair to my bathroom sink drain. Shelby was very professional, took care of my property while working and was very efficient. Couldn't be happier with the service.
Sandy Lapp
We needed a new hot water tank. From the office to the plumbers who came out everyone was friendly and professional. The tank was replaced in no time and they even registered the tank for warranty. Super happy!
Eric Swan
Many thanks to Cameron. Awesome job. Very professional and knowledgeable. Epic is now my go to plumbing company. Also, many thanks to Rose.
Robert Cowan
Professional services and great communication. They were very responsive.
Katie Q
Was able to get same day service. Friendly staff. Reasonably priced. They do charge a fee if you're farther from their normal service area and elect not to have them perform work.
Misty Meredith
Really impressed by this company and their staff! They have always been professional, I feel like the pricing has been fair and Shelby who has been the one I have worked with, has been absolutely wonderful. Highly recommend!
Janet Harris
so thankful for Epic....did not realize that companies as Epic existed where honesty and quality service is their goal.....Shelby was wonderful....found our problem which was most unusual and got it taken care of..also Shelby offered sound advice for maintaining the plumbing system in order to keep things running more smoothly.....great customer service began with my first phone contact with them....
I recommend Epic most highly....
Patty Hertenberger
They came out and evaluated what they think our problem was and gave us options for getting our problem fixed. They were very professional and knowledgeable. We will call them again!
Kirk Lowe
Outstanding service on a weekend. Kept me informed of what they were doing and why. Completed the job and did a great clean up. Very pleased!
Kris Smith
While they were more expensive it was worth the extra money. The team was very professional and courteous. We are very happy with the work.
Cheri Baker
The people are very professional. Even though they wasn't able to fix my issue I will use them again and would definitely recommend them.
Thayer Hutcheson
Chance was professional and explained each step of the repairs he was going to make. I will definitely use Epic Services again!
Suzanne Nordhaus
Chance arrived as scheduled, assessed what needed to be done, provided estimate for work, completed the job with excellent workmanship. Very pleased!
Ken & Brenda Kossum
Courteous, professional and knowledgeable. The technicians came to fix my problem not to bill me for the privilege. Well done.
Lynn Bell
Shelby was my repairman and he was excellent! Knowledgeable and efficient service. I was impressed and will ask for him again!
Ray Jetha
Great customer service and knowledgeable.
E. Y'Barbo
The plumber was quick, efficient, and polite. He answered all of my questions.
Janet L. Pelc
My experiece was wonderful with Epic Services. My technician was on time, very thourough, courteous and professional. I will definetly call on them again!
Melanie Meister
Chance and everyone I communicated with was professional, efficient, and explained everything throughly! Highly recommend this company!
Kathleen Denke
Excellent service. Needed them quickly and they delivered. 5 ⭐️
Emily DeLano
Our plumber was professional and kind. I love that they are family owned and they send a picture of who is coming to your house
try them today!! They helped us with a huge leak!!!
Dawn Lawless
Excellent service! From the moment we reached out, their team engaged. It was obvious that customer service was a priority. Thankful for the honest feedback we received.
Brigitte F.
Very professional. Arrived within time frame, looked at the job, gave me a price, did the work and voila!!! Painless! Good job!
Craig W.
Shelby was great! I called and within 2 hrs my problem was fixed. Highly recommended they saved the day!
Carol Groff
Shelby was very nice, polite and did a very good job for us. Will be using Epic again.
Jerry Volkin
They were on time, did it right and less expensive than others. I tried them based on recommendations from others and they did not disappoint
David Boone
I had the pleasure of auditing a day of safety training at this location. Very impressed with employee attitudes and happy to see an employer putting in the time, money and effort into their safety training!
David Waltmon
Had my septic back up and they were able to get to me within an hour and get me back in working order soon after that. Very happy with the service.
Kelly Boyd
We have used Epic for over 20 years and are professional and reliable!
Maria Jacques
Shelby is an excellent and professional technician. I would recommend a referral to anyone who is having a plumbing issue.
Dennis Starks
Nice people and great professional service.
Eddy Nunez
Representative (Albert) was professional in fixing the problem
Jennifer Mitchell
I will be using Epic to instal new toilets for me. The gentlemen that came out to my house were very professional and on time,the company even sends a picture and bio of the person coming out.
Gina Monteleone
Shelby at Epic Services was very helpful and professional. The company has been very responsive. I definitely recommend!
Cecily Jennings
A pipe in our clinic broke spewing water all over, we needed immediate help, they were able to arrive quickly and resolve the problem. Very much appreciated the technician .
martin tovar
Sergio, Cameron and the crew, they are great people, great workers, is easi to work with them, I rate 5 because is the best company I know, I recommend a 100%
Martin Tovar
Dovetail Builders
Derrick Felton
William did an excellent job for us. Fast, efficient, and a joy to talk to. An excellent experience.
Theresa Mueller
The heart of our kitchen was suffering. The sink was not draining. Epic Plumbing arrived and saved the day!
Sean Stewart
Wish I could leave them 6 stars! Stayed late on a holiday and went out of their way to get my on demand hot water heater going again when I had a house full of guests for a reasonable price too.
Barbara Wellborn
Unclogged kitchen drain and repaired clean out plug.
Bill Hussey
Excellent (same day) service - can't expect that to always happen - took advantage of a cancellation. Quality workmanship, would definitely recommend to others
Monty Townsend
Your prices seem high, but you always get the job done right. I'm willing to pay the price for top-notch service. I've been a customer since 2010.
Darla Talbot
Prompt and took care of our repair.
Gary Hazen
Great job. Very professional and friendly. Service was outstanding
Gaurdie Banister
I needed a small leak repaired and they did a great repair and then replaced all the insulation.
Mankata Inkumsah
The technician William, was very knowledgeable and was attentive to what was going on. He also provided good preventitive measures to take.
Keith Roberts
The office staff and service technician were very professional, great communication with the impending appointment and completed the task in an extremely professional manner. I would recommend to others.
T Wms
William “FOUND” the leak. It wasn’t in my pipes, it’s coming from the roof - leaking inside the bathroom wall 😢 but I’m grateful for his professionalism and expertise and his kindness. …
graydon owens
Very well pleased. Configured the piping repair to help protect from freezing.
Karla and Brad
Very professional and punctual!
Debbie Huschle
Called them out to do a large quote and were very professional and asked the right questions! I will recommend them highly to business’s we work with and friends!
Charles etheredge
Cameron did an fantastic job installing two toilets. He is clearly and expert in his field and extremely professional.
William Kieth
They came out and got my thankless water heater. Very friendly and professional
Diane Tawil
Shelby was professional, clean, thorough and honest. Wonderful job all round.
S Burden
Very professional, quick repairs at a reasonable price.
Richard Greenawalt
The Epic personnel were on time, performed a very professional service, and our problem was resolved at a reasonable price. Can't ask for more than that!
Audrey Anderson
My technician was Cameron and he scored high on all measures -- from his knowledge, to his patience to his much appreciated tidiness. Thanks.
Kimberly Bergen
Chance was friendly, professional, courteous and respectful. I would definitely call them again.
John Keels
Great service. And friendly staff
Aaron Dunning
I needed an plumber immediately who understood AC systems, and they delivered a solution quickly. Highly recommend.
Ben Shney
We just got the plumbing job inspection.
We are happy we went with your company and hope to continue our relationship in the future.
Lindsey Coan
Thank you Rebecca and Cameron at Epic for excellent customer and a job well done! I would give 10 stars if I was able to do so.
Carol Fulk
Shelby did a great job! I recommend Epic Plumbing to all my friends!
Delmeana Jackson
Epic Plumbing did an EXCELLENT repair of our tankless water heater!!! Thanks very much!!
Reese Terry
He repaired a water leak in an outside wall. He did the repair with minimal disruption and very efficiently Very good cleanup
MINERVA ORTIZ
William was very professional, went straight to work and was very kind and helpful in answering my many questions.
David Dees
Great Work. Prompt Service. Fair Prices. They've earned my Business and my Trust!
Tyler Hooper
Shelby was diligent and worked through the obstacles my job threw at him. Excellent service!!
jason swannie
Replaced a failed hot water heater for us great communication from office they sent their tech Cameron for the job great communication easy process finished job in a few hours thx CAMERON....
Toi' Beckum
Very professional. Their time and attention was great, along with their service. I'd recommend them to others, definitely.
Stephen Sikes
EXCELLENT SERVICE. THANKS
Dustin Peeples
Came out quickly and did exactly what I needed. Josh was very experienced and I felt like he did a great job.
Ann Betner
Professional knowledge with layman explanation. Prompt appointment. Nice people to do business with. I highly recommend.
maryjo barnard
Pleasant, fast And efficient. Very professional work.
Gary Baumann
Always on time, great customer service, Heather in the office is amazing! Will definitely call epic services first!
Jimmy Lee
Epic is our new Plummer Service Company - Nice Job.
Mike Britt
The best plumbing company in Houston. Honest, experienced and dependable.
Coach Stewart
Mr. Shelby was prompt, kind and took the time to explain his findings. Awesome job.
HUBERT ESCOBAR
I called for service at my house and they asked me what's the issue I explained and Everything was taken care of 100% promptly over the phone with great customer service outstanding workmanship.
Mark Hairston
David was very professional and very nice.
Pablo Andres
Thanks Epic services for the top notch service and customer service, especial thanks to Sergio for his professionalism and great work.
Jim Langlois
Great Service. Would use them again.
Eve Panayotu
Dylan worked fast and did a great job replacing 2 faucets
Tara Dollinger
Albert was thorough and professional during this trying time after the freeze.
Emily Gist
Very professional and helpful. Fast accurate repair. Awesome to work with!
James Butler
Very professional. Had parts needed on truck to do repair quickly.
jesse bustamante
Technician was courteous fast respectful and I will use them again
George Hernandez
Responded well, Tech was very proffesional and did excelent work.
Brian Garrett
They were honest and timely. I appreciate them a bunch
NAJEED ISMAIL
Very prompt service Rose in office kept in touch with us thru our inspection process very very satisfied customer
Kafah Bachari
Fast. Courteous. Affordable. I'd definitely recommend them to my neighbors!!
Jane Regner
Chance was very professional. He dealt with us honestly and did not try push services on us.
Lionel Simmons
Great service and with knowledgeable technicians.
Greg K Harkness
These guys are the best! If you want it done right, call Epic!
Moses Pickens
The service man was friendly courteous and wore a mask.
Troy S
Professional knowledgeable and most importantly dispatched in a timely manner to prevent further damage.
Doug Perry
Very knowledgeable young man. Did a great job on our sink.
Brandon Wilson
Thanks for helping save my house from a leaking water heater, Cameron. I will be using this company for many years to come.
Julie McKechnie DC
Chance found the problem right away; looked for additional leaks and gave us information for the future.
O. A.
Service was great, handled everything in a few hrs. Grade A
suresh patel
Ac condensate secondary pipe installation.
Tiffany
Really friendly, knowledgeable guys. On time and worked efficiently.
ETHELYNA C
I am Real Estate agent and I would highly recommend their service.
Isaiah Tevanian
These guys are great people highly recommend
David Washington
Very professional and prompt service!
Keenan Kristof
I needed quick help & Todd helped & sent Super Cameron out to fix my broken faucet.
JR Kennedy
QUICK and most efficient service. Hot water again. Yeah! Thanks team.
Elizabeth Williams
Had my problem fixed in less than an hour after calling! Thank you!
Heather Liddell
Clean and professional plumbers. I will always call Epic for my plumbing needs!
Hal Thackston
Gets the Job done and done right
Steven Tomlinson
Good job! Thanks
Scott Wiseman
Your company does a great job. Regards, Scott Wiseman
Phillip Tyler
Very friendly
Tim Jackson
Great company. Great customer service.
Jennifer Berger
They were very thoughtful and efficient
Popcorn Farm
Albert with the great great service
5 stars
JO P
Best experience I've had with a contractor.
Tom Louis
Mark was very friendly, knowledgable and helpful!
Ted Hair
They say what they'll do and then do what they said. A rare trait in service companies today.
Gg Start
Good people and got the job done.
Leroy Mau
Great job
Karen Bradshaw
You can could on Epic for your plumbing needs.
Richard Vaughan
You came as promised. Everything is very professional.
Edward Barrera
Quality work performed
Stacey Hoots
Installed pipe and drops for air lines.
Eloisa Roberts
Very informative great job done
Jean H
Polite, helpful, accommodating. The best!
Ron Tvedt
Friendly, informative and helpful.
Jerry Raj
Excellent service as always
Jack Blanton
Nice and knowledgeable people
kathi Gunn
No water coming in kitchen
Richmond Thompson
Find lp gas line
Jay Traylor
Great folks!
scott vernon
Excellent work
brandon beasley
They were great and fast a little bit pricey but I’d rather pay extra to get guaranteed quality
Julio Triana
Satisfied with the service, Jake called 30 min before the appointment, and they arrived right at the agreed time. Jake was very professional and thorough explaining the different options that I had. Didn't feel pressured to make a decision on the spot. Once I authorized the service AJ and Ben worked diligently to complete the task on time.