Reviews of Bill Rhiner's Plumbing Heating & Cooling. (Plumber) in Des Moines (Iowa).
Bill Rhiner's Plumbing Heating & Cooling
15201 Hickman Rd, Clive, IA 50325, United States
Description
Information of Bill Rhiner's Plumbing Heating & Cooling, Plumber in Des Moines (Iowa)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Bill Rhiner's Plumbing Heating & Cooling
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Reviews of Bill Rhiner's Plumbing Heating & Cooling
dc morrow
Working with your company I never felt like I was being taken advantage of. John is a Top shelf technition and delivered on his price quote. It’s nice to work with a person of integrity.
Bob Evans
Highly recommend BILL Rhiner’s Plumbing. NOT Wayne Rhiner plumbing. Had a water heater installed. Got a fair price quoted over the phone so no surprises. Plumber found a few minor things (replaced an old valve) and fixed them at no additional charge. They just wanted the job done right! Really appreciate them being efficient and on time. Ed was the lead plumber was was extremely professional and made sure I understood the mechanics of the new water heater. This is a well established business with a great reputation for great work and fair pricing. Highly recommend them
Eric Camper
Worked with Ed... he is great and as a bonus very dog friendly. He called ahead, came early, offered great options to resolve my issue that saved me quite of bit of money. I have used Rhiner's a couple of times over the last few years, the experience has been wonderful. Will use them again when needed, especially if I can get Ed to come out.
Bonnie Suetsugu
I am a long time customer of Rhiner’s. They installed my ac and furnace, replaced my water heater, and have done multiple plumbing repairs and upgrades over the years. Today, Ed installed my beautiful new single basin stainless steel sink. I appreciated his professionalism, honesty, and focus on customer service. He kept me updated throughout the process, answering all of my questions, and did an excellent job of cleaning up after the installation was finished. I will continue to use Rhiner’s and highly recommend them.
Miranda E
Don and Chris were extremely communicative and transparent in the process of providing a quote and giving me worst case scenarios for replacing my sewer main. Their service was priced reasonably and was minimally invasive of the use of my plumbing fixtures during the process of doing the job. I will be recommending to anyone needing similar work done!
Jeff Warren
Ed stopped out to repair a leak we had in a main service water pipe. He called ahead of schedule, surveyed the problem when he arrived and walked me through how he was going to tackle it. He was friendly, professional and did a great job. Great service!
TJ Minc
Story time. I originally had a company come to service my HVAC and they wanted to replace everything.. it was only 8 years old! They wanted to take advantage of me and charge $6,000.
Then I called Rhiner pluming. Casey came a day later and serviced it. He shot straight with me and had excellent customer service. He knows what he's doing and he didn't make me feel like a sales quota. If you want an honest company go with Rhiner. A++ Job.
john owens
Needed a plumber to repair a shower control knob. Rhiner's sent out a plumber the next day and Ed did a great job. Not only did he repair the control knob, but he also clean out the shower head, removed the regulator, and increased temp on tankless to raise water temperature. So, now, our shower is not only working properly, but we have more pressure and heat!
Lisa Soldat
My 1953 bathtub developed a leaky faucet, and required a somewhat complicated fix. The plumber, Nate Beenken did a great job. He communicated well with the parts supplier and helped me select good replacement faucets to coordinate with my bathroom decor. He was professional and friendly, and did a good job making sure I understood all of the steps of the repair. I am satisfied with the prompt service and good outcome. Thanks.
Hal Chase
Big Ed is more than an efficient & effective plumber
who installed two toilets at our house late this morning (6/23/2021). He is congenial, compassionate and conscientious as well as on time,
very experienced and determined to fix whatever it is that needs fixing in your house. Best of all he leaves your house as a new best friend. I would and will recommend him to family & friends. Hal Chase
Steve Moser
Ed did a fabulous job installing our new kitchen faucet. He was knowledgeable, professional, and courteous. I'd definitely hire Rhiner's for future jobs.
Jill Karch
Ed was our service technician today. He did an excellent job and gave me valuable information about Delta faucets. He was professional, friendly and very helpful. He went out of his way to be sure we were happy.
robert sieman
Nate was serviceman to replace our kitchen faucet and replace a flush gasket in our toilet. He did an excellent job-very efficient, courteous and punctual. He knew his business very well and answered all my questions. I would recommend him to anybody regarding plumbing-heating-cooling.
Diane Irvine
Nate Beenken was just at my house installing gas connection to new gas stove, fixing my toilet, and repairing my shower. Nate is absolutely awesome. He's efficient and knowledgeable. He's got great customer service skills. He shared pertinent information with me about the repairs he was doing. Very very good and I highly recommend Nate for all your plumbing needs.
Slaymaker Prime
Ed was knowledgeable, friendly and was more than willing to don a mask for my mother's safety. While he wasn't able to do the work at the time, he'll be back Friday, and I'm confident in his abilities. Rhiner/Ed was also the guy that suggested Smith's Sewage, and they were just as good as he promised. Thank you Ed!
*Edit: Ed returned yesterday and the excellent service I expected was delivered! Ed did the work in very short time, explained everything clearly and helpfully, and helped keep costs to a minimum (my mother is disabled and money is tight, so this was especially important.) Again, thank you, Ed and thank you Rhiner's!
Chuck Fritz
I contacted Rhiner’s to have a hot water shutoff valve replaced. The woman at the office was polite and professional. The service tech (Ed) called 20 min before arriving at the designated time. He was polite, fast and professional. I’d give Rhiner’s 5 stars for their service and value.
Linda Abendroth
So not sure where our initial review landed, but my hubby and I wanted to say that Rhiner’s Plumbing not only provides fabulous service - they will actually let you know when their services are not needed.
We had a toilet that was leaking crazy, so we decided to “bite the bullet” and have a new one installed that would cost $600 and change. After the Rhiner’s tech arrived and did the initial inspection, he informed us that we simply needed a new bolt kit and water line which was ridiculously cheaper than the initial toilet we ordered. He would go ahead and do that if we were agreeable. What??????? There was a company out there that would put the consumer ahead of their profit line???????? Ummmm yes, please and thank you!!!!!!!!!!!!!!!!!!!!!!!!
Not only was “Ed” courteous and cheerful, he was willing to speak the truth and promote honesty in a service transaction. For that reason and so much more, Rhiner’s Plumbing is our “go-to” place to call for anything water related in our home. Way to go, Rhiner’s 👍🏻
Linda and Mark Abendroth
Katrina Moyse
Ed was very friendly and courteous while here fixing our leaking faucets.
He was very prompt and got the job done efficiently. He took time to explain what was wrong. Would definitely use Rhiner's again! Highly recommend!
tracey garvis-graves
today, July 9th, Ed came and replaced the leaking faucet in my tub/bath combo. He did a fantastic job and did not charge extra for repeated trips to order/bring the replacement items. He was super friendly and cheerful. I will always recommend Ed at Rhiner's for anyone's plumbing needs.
Vadim and Loy did a great job installing my new garbage disposal. I will always use Rhiner’s Plumbing!
Barbara Goodson
Called Rhiner's to check out my furnace which was having problems - Russ came out and was highly knowledgeable, skllled, friendly and helpful - took care of the problem - explained things to me along the way and the service and attention to every detail was amazing! Great job!
5-29-19
Called Rhiner's today - for a new sump pump. Nate came and did fabulous job, without a mess, which was tricky. It's easy to be a loyal customer when they do such great work and the service people are so outstanding!
Ron Bagby
Called Rhiners to fix a faucet in our garage. Making the appointment was prompt and easy. Nate called before he came and showed up on time. He was very polite and even took his shoes off before coming inside the house. Repairs were quick and correct. Good job!
Ross Roti
Nate Beenken came to look at a sump pump issue we had. He thoroughly assessed the situation and gave his advice on how to address it. He was honest in his assessment, not just looking for how to rack up costs.
I selected Rhiner’s after calling around for quotes. They were quite a bit lower and still gave high quality, professional service.
Lois Schumann
We were very pleased with the professional way Rhiner's took care of ordering the part and repairing our broken faucet. Nate also did an excellent job of taking care of three other small plumbing issues at our home on this repair visit. We have used this company in the past and will continue in the future..
Mary Sievers
Discovered a water heater leak on a Sunday am. Luckily Vadim was on call! Spoke over the phone right away. He & Casey delivered a new heater first thing Monday am. Very professional and I was in the best of hands! Thank you so much!
UPDATED 4/16/21: Another wonderful job & outstanding service this time from Ed @ Rhiners! He kept me posted while the needed part was found & quickly fixed a leaking toilet. Ed was very professional & gave exceptional customer service!
Michael Gersie
Rhiner's Plumbing has always done a very nice job for us. This time, we needed to have our main shut-off valve replaced. The plumber sent, Nate B., did the job very quickly and professionally. I'd highly recommend them.
Ritaann Carpenter
We call Rhiners for all of our plumbing needs. They provide great, timely service and are a long-standing local small business. Nate Beenken was my plumber today. He was great-professional, courteous and pleasant to work with. He diagnosed the problem, discussed what needed to be done, located and secured the parts and had everything as good as new quickly.
Bill and Barb Seglar
We had a new toilet installed in our home. Plumber Keith was very professional and clean with the way he removed the old toilet, installed the new one, and cleaned up around the toilet after installation. Also he looked at our leaky outdoor faucets, both were very easy fixes. We are quite happy with the service from Rhiner.
Chase Reynolds
Nate provided excellent service and helped answer all of my questions. This is definitely the group I want to fix any plumbing issues I have going forward. My bathtub was leaking and he came in and fixed it in well under and hour. I 100% recommend Rhiner’s plumbing service!
JEANNE DIERS
MLK day two years ago, I was home for the day, and noticed our furnace was not working. It was a frigid cold day. A friend of ours had a neighbor, Ted, who worked for a plumbing and cooling company, so they came over to take a look. He said the furnace was in bad shape, and told us how to get it through the night. Ted worked for Rhiner's, and set it up for us to have a new furnace installed the very next day.
Today we had a new hot water heater installed by Nate and Keith. Same friendly service. They explained what they had done, and how to adjust it if necessary.
From that first day two years ago, Rhiner's is the only company we call for all our heating and cooling needs. I feel they are an honest business and their employees are always pleasant and knowledgeable, from the office personnel to the servicemen. I will continue to use them in the future and would highly recommend them to others.
Nicole Kaplan
I called Rhiner's Plumbing to check my sump pump. Nate came on time, provided excellent service and answered all my questions. He was very professional and polite. Good job overall! Would recommend Rhiner's without hesitation.
Sasha Draganov
Very professional! Came over gave a fair estimate and were able to complete the work for a friction of the cost of other plumbers. Our plumber Vadim was very professional explained the options and even cleaned up after himself. Most contractors don’t even do that. Will hire again.
Darrell Larsen
Very satisfied with Rhiner's Plumbing and the work Ed performed. Ed came in and got the job done (the right way). I highly recommend Rhiner's......and when you call to schedule your job - ask for Ed the plumber!
Deb Sposeto
I used Rhiner's Plumbing for a replacement sump pump and install a battery backup. My technician was Vadim Garbuzov and he was very thorough and knowledgeable individual. I was told that it would take approximately 3 hours for installation, but he completed it in about an hour and a half. I even had him move the box for the battery back up away from the basement window and he gladly completed that task. I will be sure to be calling Rhiner's Plumbing for any plumbing work I may need in the future. I am completely satisfied with his work.
Morgan Wheat
Water heater was on the fritz and called Rhiner's to see what the issue was. We ended up needing a new water heater and process couldn't of been any more pleasant. Keith and Jake made the visit enjoyable. They were able to get a new one here and installed within a couple hours all the while being incredibly courteous which you don't always see nowadays. Couldn't ask for better service guys.... great attitude and they got the job done quick! Couldn't recommend Rhiner's more!! Great job Keith and Jake!!
Richard Clinard
Ed was very responsive and worked with us to install our new toilets. He cleaned up and worked around an issue that came up with our drywall. We are very satisfied and Rhiner's has earned our trust and Ed our respect. Thank you The Clinards
Aaron Rawson
Nate did a great job replacing some old plumbing around our washing machine. He was very efficient, left the area clean and informed of what work he completed. Thanks for fixing our issue!
Melissa Pfaff
We had a cracked pipe leading to our outside water hookup. Nate Beenken was the plumber that did our work. He showed up on time, fixed the problem and fixed it right at a reasonable price. No problems since. I would recommend this company to my friends.
La Ghost
I just had my tub faucet fixed as it would not turn off. Mike Edwards and Nick Flooden did an excellent job. Not only in their work but in their professionalism and friendliness. Rhiner Plumbing prices are excellent as well. Would highly recommend them. Marcia Stewart
Max Blend
We were experiencing minor problems with our toilet and our technician Nate showed up ahead of schedule and got right to work. Faster than we could exchange pleasantries he was already done. If you enjoy fast service and good people you definitely need to use Rhiners!
L. Abendroth
The best thing a company can do for a consumer??? Save them a LOT OF MONEY!!! That’s exactly what Rhiner’s Plumbing did for my hubby and I ;)
We had a pretty substantial leak in our master bathroom toilet, so we were ready to “bite the bullet”, and replace it - to the tune of over $600! Omg!! As luck would have it though when Ed our trusted plumber arrived, because of his total honesty concerning our plight, we found there was no need for a new toilet - we only need a new bolt kit and water line. Yes Ed could have installed we had ordered, but instead he explained to us what the actual issue was and offered to repair as opposed to replace.
Seriously, who does that anymore? Who is willing to put the consumer first ahead of the almighty dollar? Ed from Rhiner’s Plumbing was and for that reason and many others (he was polite, clean, etc), Rhiner’s Plumbing is always our go-to place for plumbing issues. They should be your’s, too
Give them a call, and you won’t be sorry!!!!!
Linda and Mark Abendroth
Barbara Erickson
Nate installed a new garbage disposal. He was very polite and efficient and I highly recommend him.
Vadim came to Sandy's house today and he fixed her toilet, her tub drain and tightened a pipe in the basement. He was very efficient and nice.
Clint S
Came out for a free quote and itemized everything so we could work through multiple jobs. Extremely nice and professional staff. Everyone I've talked to has been very easy to work with; from the person who initially answered my call to the plumber who came out to do the job . These guys understand customer service!
Mike Gilbert
Nate Beenken replaced an old sump pump and added a battery backup quickly and efficiently. My only disappointment was that he was unable to replace an old single-outlet electrical fixture. He was also polite and explained the new install thoroughly. He was in and out in under 2 hours.
Ben
Rhiner's did an excellent job - Ed our technician was prompt, efficient, and solved the issues with our faucets within budget. Would would highly recommend Rhiner's Plumbing!
Betsy Laudencia
Russ came to our rescue today with our toilet that wouldn't stop running and fixed the bathtub by replacing the stopper and cleaning all the gunk out of the drain. He was even kind enough to pick up a new toilet seat for us at the hardware store and installed it (because I'm just not that handy) He gave me several tips on taking care of some of these things myself and was super friendly! I love that we just called them yesterday and they gave the window frame of 8-11 and was here just a little after 8. I know that when we call Rhiners, they will make us a priority and help out with all our needs! He even fixed our front door by tightening a screw to keep it from slamming! I really appreciate his time and knowledge and abilities to help me out! Thank you Russ, you are the best!
Hannah Foster
We had a leak coming through the garage ceiling and Ed as able to get to us that morning and get it taken care of. He was friendly, professional, and polite. Would definitely recommend Rhiner's (and Ed)!
Chris Latham
We had a leaky faucet that constantly dripped. Rhiner's Plumbing came out first thing the next morning and fixed it. They did a great job and took them about 5 minutes. Saved me several hours of fumbling through doing the repair myself.
Joe Bohlke
Ed came out after hours to help repair a leaking faucet in the wall. He was knowledgeable and friendly, gave some good advice for future work. He will be completing that additional work soon.
Joe Bohlke
Greg Dana
Nate Beenken responded to an emergency (water pouring out of the ceiling) and determined the problem and did enough so that we could stay in the house. He returned after the holiday and finalized the repair. He is very professional and a pleasure to work with. I highly recommend Rhiner's and Nate.
Teri Cockrell
This company is awesome. I have used them for my plumbing needs for several years and am always a happy customer when they are done. My most recent job for them was to remove my water softener. Vadim did an excellent job !!! I highly recommend this company.
Susan Peer
Called Rhiner's when we had to have our contractors work fixed. Nate came out and new exactly what had been done incorrectly in our kids shower, as well as fixing the toilets that had been installed wrong by the contractor. Rhiner's did a great job and will definitely use them again.
Sara Bauer
Had a positive experience with Rhiner’s today. Vadim called in advance and arrived on time. Assessed the situation and provided a quote that matched the final price. He even called for additional help so the issues could be fixed in one day. Vadim and Russ were professional and provided simple tips to help prevent future issues. Thanks for restoring our water!
Kathleen Cox
I had a toilet making a running noise occasionally, so I had Rhiner's come out to look at it. Of course the noise didn't occur when the technician was here, so he checked the toilet and didn't find anything to be wrong with it. The noise persisted and increased in frequency over the next couple of weeks and Rhiner's came back out to fix it and add a new part all at no charge! Great customer service.
Ryan Kjolhede
I want to start by saying, “if you’re looking for an Amazing plumbing experience, if there is such a thing, do yourself a huge favor and choose Rhiner’s Plumbing, Heating & Cooling and request Vadim!” Here’s the “Why”..... I own a home remodeling company in Texas and have been in town remodeling my parents master bath. We chose a free standing tub on a second floor installation and for those of you who know, free standing tubs look amazing but are fairly difficult to plumb. We got everything put together (4-5 times) and could not get rid of a pinhole drip. We were referred to Rhiner’s by a family Friend. I called and was lucky to not only get an afternoon appointment, but won the lottery when they sent Vadim G. He called to inform me he was 23 minutes out. He showed up and was super professional and almost calming. He was on the phone with a Teammate and said he would be done in 30 minutes. He lied, he was done in 20 minutes! Again Choose Rhiner’s and request Vadim!
Jerry Woods
Rhiner's plumber, Vadim, arrived on time. He did a fast thorough job of repairing our shower mixing valve and cleaned up after himself. I will certainly call Rhiner's again for my next plumbing needs.
Thomas Tays
Ed worked out time in his schedule to help me out earlier than expected. Odd situation of a valuable item have fallen into the bathroom sink and bounced into the overflow hole. The odds of it happening were incalculably small, but it happened! He helped me recover it. Really appreciate it. Thanks, Ed!
Craig McClain
I use Rhiners for all of our plumbing needs. They are always professional and always A plus work. They show up on time or early and the job is done perfectly. Vadim did great work and left the job area very clean.
A Google User
We had Nate Beenken from Rhiner’s Plumbing out this morning to change out a sink disposal, he was very courteous and professional and got the job done in very little time.
I recommend him to anyone looking for a good plumber.
Cheryl Spieker
Nate did an excellent job with our water heater. He was here on time, diagnosed the problem right away and fixed it in one trip. We will definitely call Rhiner's again!
Beth Claypool Flynn
Ed with Rhiner's Plumbing did a great job fixing our kitchen faucet. He was helpful, professional, and friendly. Will call again. Thanks Ed!
Cindy O'Brien
I had a leaking toilet. Another plumbing company could'nt come for five days. I called Rhiner's plumbing and Nate called and came over the same day. He got right to work and had the problem fixed and explained the process and the billing. We talked about some of my other plumbing problems. Nate explained what he would do to take care of them. I will call Rhiner's and Nate for all my plumbing needs. Thanks Nate!!
Deb Ryan
We have had plumbers from Bill Rhiner’s Plumbing tonour home twice this week for unrelated reasons. Both times they were successful with the tasks that were needed. Today Vadim Garbuzov came. He was professional, courteous and fixed our leaking toilet in a timely fashion. I highly recommend this company.
ron kelly
We always call Rhiner’s when we have a home problems because we know they will be timely, reasonable, and professional. This morning we awoke to a very cold house. We called Rhiner’s around 8:30 a.m. explained the problem and by 10:00 Vadim was at our door. He found the problem with our furnace quickly and by 11:15 our furnace was working again. Thank you Rhiner’s. We’ll call again.
Sarah Mogolov
We used Rhiner's to fix a spicket on the side of our house that wasn't working. Nate did a great job! He was great at explaining the issue, and got it fixed quickly. He was great to work with!
Pam Kenyon
Rhiner's Plumbing, Heating & Cooling is our go-to when it comes to plumbing needs for our home. Today they replaced our sump pump, ran all the tests, and explained how the back up battery pack works. Highly recommend them, every time. Vadim was very professional.
Dorena Worthington
Nate Beenken was our plumber and he was efficient, professional and got the job done quickly! Will use him again for sure and would certainly recommend asking for Nate, although am sure the others are just as good.
A Gookin
Ed was great, very kind and professional! Quick install, no hidden costs beyond what I was quoted over the phone. I would use them again in a heartbeat!
Sharon Feeley
Nate Beenken with Bill Rhiners Plumbing Co installed a new submersible sub pump and replaced and outside faucet at our home today. He was very professional, efficient and I couldn't be happier with his work. In fact I have already given his business card this evening to our son who lives in West Des Moines. Thank you!
TraciT T
First time using Rhiner Plumbing and i will call them again if needed. They worked around my work schedule..2 other local places DID NOT. Vadim Garbuzov was polite and efficient. He removed his shoes immediately without being asked. He explained what he had done to fix the toilet. And he cleaned up the work area! Rhiner Plumbing customer for life.
Janice Reynolds
I had a furnace and air conditioner installed today by Rhiners employees, Loy and Vadim. The work they performed was excellent and done in a timely manner for such a detailed job. I would recommend Rhiners for any plumbing, heating and cooling work that you have. I am a very satisfied customer.
Roger Karns
Had issues with valves and washing machine install. Ted at Rhiners quickly assessed situation and got everything set up properly. Prompt, friendly, and excellent service. Will use again.
Kelley Stotts
Had a pipe burst in the basement last weekend... called Rhiner's Plumbing to do the repairs. They fixed the broken pipe in a timely manner. But were also courteous, explained what they would be doing and left the area clean. I highly recommend Rhiner's Plumbing!
Andrea Frost
Rhiner's plumbing has helped out multiple times over the years. Always great techs on the job and they work efficiently and quickly. Always arrive when they say will and price is on target. Great company!
Dina PrivItera
I had a small leak in my basement, and had to call Rhiner's on a weekend. Ted was awesome. He was at our house quickly, very friendly and professional. I would recommend Rhiner's!
Rosemary Johnson
We have called on Rhiner's Plumbing, Heating & Cooling for several projects over the years, and have always been pleased with their work. Appointments are scheduled promptly, and service technicians are knowledgeable, friendly and professional.
Dawn Bentley
I woke up at 3:30 a.m.on a January Saturday morning to discover that my furnace wasn't working. The outdoor temperature at the time was 0 and the indoor temperature on my thermostat was reading 41 degrees. I and my pets were cold, but even more importantly, I was concerned about my pipes freezing if I did not take action quickly.
I have been a regular customer of Rhiner Plumbing, Heating and Cooler for a number of years, so I called Rhiner and their answering machine provided the emergency, weekend phone number and clearly spelled out the weekend and "after hours" costs that I would incur. I called the answering service, and within 10 minutes I received a return call from the service person on call: Jake.
I described my situation and requested a service call. Jake again reminded me of costs, and I okayed the service call. Jake arrived within 30 minutes and set to work evaluating my furnace. (I will mention that my furnace is older than 10 years and another Rhiner service person had conducted a fall service call in November.) Jake determined that the furnace required a new inducer, which I had suspected when I did my own inspection and knew that part felt very hot to the touch.
He informed me that he would look for the part in Des Moines and hope that he could find it locally, however that business did not open until 9:00 a.m. on Saturday. Jake helped me set up my one space heater and departed about 5:00 a.m.
By 10:00 a.m., Jake was back at my front door, and luckily with a new inducer. By 11:00 the part was installed and my furnace was up and running again! My pets and I were on the road to getting warm again on a very cold Iowa weekend.
The entire process of working through this weekend emergency with Rhiner and particularly Jake, was professional, caring, attentive and reflective of high quality customer service. This kind of situation is never fun, or without it's costs, but it needed to be solved quickly and professionally, and that is exactly what I experienced working with Jake and Rhiner.
John S
Vadim was able to solve an issue we've had off and on over the past few years that other plumbers were not able to fix. I wouldn't hesitate to call him again.
Branstad Law
Polite. Responsive. Clean. All the technicians have been knowledgeable (and have a good sense of humor). I have used them at my office and at my home. When I made a mistake and inconvenienced them, the receptionist was nice.
Sue Davis
Called for service due to leak in the basement from shower. Nate showed up in the AM on time, with a friendly personality and professional. The leak is fixed. The price for service was reasonable. I will for sure use Rhiner's again.😀 Thanks Susan Davis …
Maegen Marmon
Jake came today to work at our Preschool and I was very impressed with how professional and helpful he was. Having a school full of little ones and 2 non working toilets you can imagine our need for a plumber! We appreciate all you do for Apple Tree and for always coming in a timely manner!
Carrie Berg
Excellent service! Jake was very helpful and got our heat working again on a very cold, winter day. He was very knowledgeable, courteous, and took great care of furnace like it was his own home.
Gail George
Pleasant and well done. I knew ahead of time that the minimal labor & trip charge was a lot for a leaking faucet, but he tried to check for any other simple plumbing tasks that could be done in the required hour.
Pam Whelchel
The young man who came to our house did a .marvelous job. He fixed four different problems, explaining everything he did. Would definitely request him again in the future. Thanks Vlad for a great job!
Bonnie Hiatt
Vadim did a Awesome job putting in my new hot water heater. He was real through in putting in the new one and it didn't take him long time either. Excellent Service 👍 Thanks... …
Andrea McPherren
I am very pleased with the service we received today, Jake was extremely friendly and made me laugh, all the while maintaining his professionalism and was also very polite and forthcoming. I can say that I've never had better service then what Jake has provided me today and he deserves recognition for his outstanding service and for his friendly and personable demeanor, very courteous and helpful, I couldn't have asked for a better experience.
Terry Lillis
Vadim did a great job. He was timely, detailed and made sure everything worked properly. He did every job as if it was for his own home. I highly recommend Rhiner's and particularly Vadim. Terry Lillis
Cindy Wiederin
Needed to have a pressure reducing valve installed, Nate arrived on time and completed the job in a very timely fashion. It was raining very hard at the time and he was very careful to wipe his feet prior to entering our home.
Bob Schulte
We have a tri-zone heating and air conditioning system that was not cooling the upper zone correctly. This is a difficult system to work on. We had this problem before and another heating and air company replaced a part but did not determine the problem. Our neighbors recommended Rhiner.
Ted, from Rhiner's came out today, investigated and found the problem.
We will recommend Rhiner to our friends.
Thanks You Rhiner!
Karen Neese
Vadim Garbuzov came & found the problem with the disposal. The appliance company that installed dishwasher had left a plug in disposal making it not work. He removed it & went beyond with customer service & called appliance place to explain to them therefore Rhiners sending bill to them without a charge to us...
Lorrie Jagiello
Vavin was great! He replaced the garbage disposal and fixed our drain. Very professional and personable. I would definitely recommend Whiner's Plumbing.
Thomas Rothwell
I called yesterday afternoon and the job was done the following morning. Nate arrived within minutes of the promised time and replaced the faulty valve. Courteous and professional Five Star service.
Nathan Graff
Ed was super helpful, incredibly friendly, and gave a few pointers of how to do some of my own work in the future to save a couple bucks. He was in and out in less time than I expected, which was great.
jill sheridan
Nate Beenken replaced my commodes today and was fantastic. Very professional, cleaned everything up and did a great job. Would highly recommend him.
Bonnie Feldman (Gwenivere)
I had a problem with my air conditioner. It was so unseasonably hot out. I called Rhiner's. He came within the time told to me, was considerate and knowledgable, and his price was exactly as stated. Excellent customer service start to finish. He even left no mess!
Flowerama Windsor Heights
Vadim, was very fast and efficient and took care of our leak in no time at all. We will definitely be calling them again if we ever are in need of a plumber.
MeghanJoe McConville
Thanks to Nate for his great work. Got my bathroom back to full functional in no time at all. Polite and even played with my dog. Would recommend!
Dennis Linderbaum
Rhiner's did its usual great job of looking at our air conditioner to make sure it's in great working conditions before summer arrives. Vadim Garbuzov stopped by the house yesterday and was outstanding! Thanks, Vadim!
Dawn Connet
Vadim was very professional and quick. He fixed our garbage disposal and leaky faucet. Nice to have everything working again.
Denise Francois
Technician called and arrived ahead of schedule which worked out fine. Pleasant and efficient. Part needed was not on truck however issue was fixed in timely manner.
Thank you!
April peck
Reiners was awesome! They were able to come out and replace a leaking toilet within 24hrs! Fast, friendly, and professional! Highly recommend!
Sean Giese
The installation of our new air conditioner and furnace was very smooth. Vadim and Loy were very polite and helpful. Great service!
Stuart Higgins
Jake from Bill Rhiner's helped me to plumb for a new shower and drain. He was prompt, courteous and did a good job. Very satisfied with the work.
Matthew Schilling
Vadim was very helpful. He gave me tips on how to maintain my water heater. Rhiner’s was really responsive, would recommend .
Richard L
I have dealt with this company more than once. They are always prompt and sometimes ahead of schedule. Everyone I have had dealings with are polite and easy talk to. I would highly recommend this company for their honest and fair transactions.
Lisa West
Expensive and took some time. Yet thorough, explained the work well, problem-solved well, did excellent work that is clearly more professional and effective than what has been done by other plumbers in this house. I will use again.
Mike Johnson
we are very happy with the work vadim has done for us. we would like to let you know that we would gladly request him again. highly satisfactory work.
dan krejchi
Rhiners Plumbing showed up right on time and fixed my leaky faucet very quickly. Vadim was polite and helpful. Thank you!
Matt Spackman
Ed came over early on a Sunday to fix a split line. He was courteous, quick, and saved us from being without water for the rest of the weekend. Thanks, Ed!
Terrie R
Very prompt and courteous service. Came earlier than scheduled time which was great. Was able to solve all of our little plumbing issues.
Donna Burgess
Ed called before he came, arrived early, fixed the problem and did not run up the bill. I am very satisfied with his work.
Sherri Hart
Rhiner Plumbing installed a new hot water heater and repaired a leaky faucet. The technicians were were professional and efficient. I would hire Rhiner again in the future.
Diana Polski
My plumber called ahead and was here early! He was polite, efficient and did an outstanding job! I ALWAYS call Rhiners for my plumbing needs!
pat dearduff
Russ is very professional and a skilled plumber. He made quick work of replacing 3 faucets and shut offs in my bathrooms. Thank you Russ. 🙂 …
Shelley Horton
They showed up on time which is a big plus. Were very professional and polite. Did the work in a very timely manner. Very happy with Bill Rhiner's Plumbing.
Julie Bautista
Excellent service. Arrived promptly. Replaced a kitchen faucet quickly and efficiently. Will definitely be calling them for any future needs!
Kristin L
Called Rhiner's to fix a problem with a toilet. Nate did a great job and was super fast. Rhiner's is my go to for plumbing needs.
Beth Grabau
Great service each time that I have called them to service both my home and a rental property that I owe. Vadim was awesome, very conscientious, and make sure I understood all the work that he completed.
Donald Graziano
Excellent repair work. Your plumber, Vadim, did a great job in a timely manner. Very courteous too!
Al and Josie Johnson
Ed did an excellent job of fixing my toilet problem and also checked the other toilet to make sure I did not have any problems. Will use them again.
Nicole Kunze
Russ came to install a tankless water heater. He was great to work with and walked us through the new unit. Job well done!
Lindsay Herron
We had Rob and KC install a Reme Halo, 3 toilets and a tankless hot water heater. Very well done, quick and professional.
Deb Huffman
I had some issues that needed taken care of and Jake from Rhiner’s came out. He was not only professional, but he fixed everything and was personable as a bonus!
Deanna Merical
Excellent team! Keith and Frank replaced my water heater. They worked around my time frame, and explained what they needed to do. Great work!
Patrick Fraizer
We had sump pump issues. Gave them a call and they were here the same day. Friendly and fast. Great job. Thanks.
Kate Long
Very honest people who don’t encourage unnecessary repairs or services. Actually saved a bunch of money by checking with Rhiners after getting some other opinions and quotes from a few local plumbers.
Crandell Family
Rhiner’s is fast and efficient...which is what I have come to expect after many years of high quality service! Will continue to use them for all of our plumbing/heating/cooling needs!
Jeff Beach
Vadim showed up right on time and took care of my sump issue quickly. Definitely recommend to anyone in need of quality, punctual service!
Kathy Crowl
Great work from Vadim on finding leak in my townhouse. So hapy he was diligent in searching my pipes and plumbing . Thanks, and would recommend!
Amber Megonigle
Rhiner’s plumbing (Vadim and Nate) came to fix a leaking pipe in our basement and they were very professional and friendly and fixed our problem in less than an hour! Thank you!!
Paul Jackson
Nate showed up on time and fixed my leaky faucet in no time. He was very friendly and professional in all respects.
Judith Bartelt
He was very prompt and helpful. He completed the job quickly and gave me suggestions to prevent future problems. I would call them again if needed.
St. Paul's Episcopal Cathedral Des Moines, IA
Vadim was here early, and was most helpful and quick. Happy to say our leaking problems have been well tended to.
Andrea F.
Appreciate quick turn around and help with our basement bathroom. Ed was our plumber and was friendly, helpful, and very insightful. thank you!
Erin Powell
Nate provided excellent service and was very professional and polite. Great job overall! I would highly recommend Rhiner's.
Ron Canaday
Rhiner’s did a nice job this morning installing a range vent to the outside. Mr. Vadim Garbuzov did nice work and was very personable.
Susan Sandholm-Petersen
Fantastic response and quick fix. Vadim was an excellent technician--knowledgeable and great to work with. Highly recommend Rhiners!
Tom Baer
Vadim did a great job on our repairs. They were on time and quickly did the repairs. Price was very reasonable.
Amy Oetting
Nate was great! Very prompt, knowledgeable, quickly diagnosed and fixed our problem, and good price. Thank you!!
Joe Perlinger
Vadim arrived today on time and quickly replaced the supply line and pop-up assembly on our bathroom sink.
Delores Dice
I was very pleased with the professional manner he handled the matter. I would highly recommend him to anyone looking for a plumber..
M M
Ted was professional, efficient, and helpful--explaining what was going on and what was done to correct the problem. Will use again and recommend.
Olivia Templeman
Ed was extremely professional and knowledgeable. Wonderful customer service, which seems to be a lost art these days.
Carol Conway
Russ is the best! I appreciate his honesty and great service. It’s awesome to have someone you can trust. Thank you!
stephen phillips
Kieth repaired in-wall drain leak quickly and neatly. Fast friendly service. Highly recommended.
Erika Hotchkin
Russ did a phenomenal job on servicing our a/c unit! We will always use Rhiners for all our needs!
Cordell Harris
Nate was here promptly. Didn't waste any time here. Got the job done. Nice to deal with. Glad to recommend.
Wilma Sanford
Vadim did a quick & Great Job. We are very Happy working with Rhiners!
Heidi Annan
Ed came out to fix plumbing and stayed to fix our faucets as well. Very helpful!
Nicole Strait
Great customer service from ALL of their employees, fast & professional! Would have has to close my business for week without them!
Kimberly Stamatelos
Nate was superb! Handled all my issues efficiently and thoroughly. Highly recommend!
Cheryl Heng
Nate was out today to do some plumb work for us. very knowledgable, done in a timely fashion, very courteous.
Stacy Tharp
We were able to book an appointment for the very next morning. Russ was friendly, knowledgeable and efficient.
Tim Burnett
I can always count on quick professional service Ed was my service guy and was awesome!
Nancy Tangeman
Russ was so helpful and professional installing my Halo system. I appreciate the recommendations and response to help my with my home issues. Thanks!
Joe Hooker
Vadim thank you and Rhiners for dependable, well trained, a team that helps each other, plus consideration for the client.
Mary H
Kate McLean
Great prompt service. Nate was here right at 8am and diagnosed and replaced our water heater.
jon antoine
Had a off hour call. They came at 10:30 at night the guy was very nice and helpful and fixed the problem professionally.
Laurie Meythaler-Mullins
Very easy to schedule and came exactly when they said they would. Vadim was great- highly recommend.
Jessy Warren
I called with a sump pump problem, they were fast to respond and came prepared with extra pumps in the van to quickly get it replaced
David B
Vadim did a great job. He was knowledgeable, professional and courteous.
Shelly Lundholm
They were helpful from start to finish. Ted, was very efficient and explained everything in terms that were easy to understand.
Chris Thomason
Very responsive and accommodating to fix my sump pump system. Very professional and informative!
Eric Schwartz
Rhiner's have always been quick and efficient very nice team. Russ A+
Mary Wolf
Ed was professional, friendly and repaired our problem quickly! Great company!
Amy Cooper
Vadim performed a routine a/c check and did a professional & efficient job. I'm very pleased.
Lynn Wilson
OMG!! Ed arrived 3 hours early and was done in 15 minutes!!! Great job!!!
Cliff Campbell
the plumber was here on time got it fixed I feel he did a great job
M A
We received excellent service. Ted was very informative and professional.
MaryJo Pucelik
Great service today! Vadim is very personable, explained everything well, problem fixed!
David Schmidtberger
Quick troubleshooting, once problem identified as a bad solder joint, they let me fix the board instead of trying to sell me a new one
Jason Snitker
Ed was fast, friendly and did a great job!
Susan Marshall
Vadim was very helpful and professional. He worked very hard to trouble shoot the problems
Kay Moore
They Did a good job . They were courteous and polite . Very happy with their service .
Klaus Bartschat
Thanks a lot. Prompt and professional service. I‘d highly recommend Nate.
Ila Kohlbusch
Vadim did a great job, was fast and high quality work.
John Rigler
Excellent, as their service always is!
Tim and Carrie Weers
Great work - fast and complete. Ed did a great job.
Keith Mercer
We had a really great experience with Rhiner’s. Knowledgeable and convenient
Sarah Thompson
Vadim was very thorough in identifying the leak we experienced
kamakazi ({PoRn-HuB})
Very good very great . Possibly best in Iowa the other companies are not sending there best
David Saurman
On time, excellent work, took time to answer my questions, cleaned up, very professional
Juliana Pearson
Ed was quick, professional and super helpful! Thank you, Ed.
Jorge Aponte
Vadin was very excellent, good customer service, very efficient and totally recommended
gadget minded
Tech Vadim Garbuzov, nice young man, good service.
Lori R
Excellent and prompt service. Everyone is very courteous, professional and knowledgeable.
Berniece Johnson
Installation of new toilet went quickly, tech was polite. Thank you
Blake Helland
Fast friendly service. Nate does good work!
Rod Turner
Nate did a quick, clean and great job.
John Forb
Very impressed with the service and job. Keep up the great work!
Caryn Cross
Excellent service and was thorough in explaining the cause of the issue and what to look for in the future
Jim Heemstra
Nate was friendly and trustworthy. Positive.
AJ Johnson
Vedic did a great job, on time and professional
Dixie Indra
Vadim Garbuzov, on time and did an excellent job.
Emily Lewis
Awesome experience! Vadim was very professional!
Elizabeth Kalish
Showed up on time, worked quickly and fixed our problems.
Aidan Lambert
Vadim and Loy we’re quick and efficient. Thanks for the help!
Russell Cory
They are very professional in everything they do every day.
Marisa McClimon
Personal and professional service at an affordable price
PEGGY BUROW
Fast great service. Very helpful.
Jason Lage
Great service from Nate Beenken.
Cathy Smith
Thank you for the fast service
Gerry Holloway
Great service and very friendly v
Nicole Poole
Great place to get great service from great people !
John Papera
Excellent experience and great people.
Sharon Peters
Keith was awesome and early.
Rob Emmerson
Good work, quick results, problems fixed.
Delefine N
Good, courteous and efficient service!
Susan Lees
Prompt, knowledgeable service!
Jake Irlmeier
Prompt, professional service
Frederick Nelson
Fast and efficient.
Brandon Fleener
Had a busted valve on my toilet line. They showed up on time and quickly made the repair - all I could ask for!
Richard Rexroat
kathleen Rasmussen
Andrew Hauser
Molly MacMillan
Jim Becker
Tony Rawson
Chad Renshaw
Donita Pilcher
Cassidy Dixon