Reviews of A Better Plumber (Formerly A Better Sewer Inspection). (Plumber) in Denver (Colorado).
A Better Plumber (Formerly A Better Sewer Inspection)
12445 E 39th Ave Unit 205, Denver, CO 80239, United States
Description
Information of A Better Plumber (Formerly A Better Sewer Inspection), Plumber in Denver (Colorado)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Open hours of A Better Plumber (Formerly A Better Sewer Inspection)
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of A Better Plumber (Formerly A Better Sewer Inspection)
Elizabeth Cherner
I can not say enough good things about A Better Plumber (ABP) - we needed all gas lines replaced in our 80 year old home after discovering multiple small leaks and having the gas shut off days before a winter storm plunged the area into sub zero temps. ABP answered our call after hours on a Friday, had someone on-site for an estimate on Saturday and completed the job on Monday. We then decided to tack onto the project and have them replace our sewer line, which has been backing up on a monthly cadence since buying the home. They completed this job two days after the completion of the first job and left our yard in surprisingly good shape, all things considered. They were reliable, communicative, professional, and did high quality work - we will only call them moving forward.
Monique Moon
Another great experience. We corrected my email this time and I got extra business cards so I can share with my neighbors. Couldn’t be happier with this company and it’s service members. I saw literally, one bad review and I am sorry that a person did not have the same experiences I have had. Very respectful. Danny can in with his shoe protection and asked to see if every drain and and even though only one needed work, I appreciate the due diligence on his part to get my satisfaction. If there was anything lacking previously, I’m sure this owner has met the challenges to get this team on board with excellent service.
James Bragg
A Better plumber has succeeded in securing my business for upcoming projects! We just had a water heater installed, the work and professionalism exhibited by Kyle was amazing. He was friendly and knowledgeable and transparent with any question presented to him
Eric Berglund
Needed to have an outdoor spigot replaced. Our technician, Kyle, was on time for the appointment and efficient to replace the spigot. He was super friendly and answered all questions that I had. I would recommend this business and will continue to use them going forward!
Noah Yoshino
Rick Smith is professional, listened well, was upfront with costs and did great work. I had a water hammer issue with my irrigation system and a toilet and he plumbed in a needed expansion tank and hammer arrestors where needed. Great same day service at a reasonable cost. Thank you!
Enrique Rosas
Our tech Kyle was amazing and very professional for the entire time he was at our place! We had scheduled this company to replace our entire water tank system and to fix our main bathroom shower. We had had issues with another company prior and Kyle did an amazing job easing our concerns. Super efficient, the communication was amazing. Kyle included us in every step of the process and told us exactly what he was doing and why. Loved that they have a 2 year warranty on their work and a 6 year warranty on the tank itself. 10/10 would recommend this company and will definitely be coming back for any future needs!!
Alyssa Henson
First off this company was so incredibly fast at getting me an appointment! Jacob was down to business right away figuring out my issue. He worked around all my animals and the giant mess and smell our sewer line caused! He was great and communicated what he was doing every step of the way. Also he was friendly and kind. I highly recommend this company and working with Jacob! Thank you so much for helping fix my issue. They also immediately helped connect me with a restoration company to check for any damages!
guangcui wang
The A Better Plumber When I call for help, the answer your phone right away and Made Appoinment right away and send them people as soon as possible before the appointment and the plumber Gage was amazing worker. He did a great great job. We love how he got the job done.
Josh Levy
When our water heater died, A Better Plumber was the only place I called that seemed to take it seriously and get someone out same day.
When Anthony came out, he put genuine effort into fixing it for us. He didn’t just jump right to pitching us a replacement. When it turned out we did need to replace it, he explained everything in such depth, and wasn’t pushy, that I felt very confident that this was a good company to go with.
He came back the next day at noon, and the project ended up having a lot of unexpected work that needed to be done in addition. Anthony said the job typically takes under 2 hours. However, he worked so hard and diligently for over 6 hours to get everything properly installed, making sure it would get done for us that day.
Anthony was amazing. He’s so knowledgeable, polite, friendly, hard working, and takes pride in his work. If others are like him at this company, I wouldn’t dream of using anyone else.
Tara Hurst
We came home from vacation to a burst pipe. Thankfully, Kyle Bunting was able to come out within a few hours of us contacting him and get us taken care of in less than an hour! The price was very fair, his work was complete and he explained everything he was doing along the way. It’s nice when you get work done and feel like you get an honest price for a job well done. Would recommend!
Corey Scott
Great experience all around. Friendly and helpful dispatcher, appointments available with very little wait. Jacob was punctual, professional, knowledgeable, friendly, and and immediately got to work trying to find and clear a wash cloth that accidentally got flushed, to make sure our pipes were clear. He got us hooked up with up a quick appointment for a for a main drain scope, too. Friendly, extremely reasonable and quick service. Would recommend.
Steve
A Better plumber has gained our utmost respect and appreciation. We had a main water pipe break on a Sunday meaning no water in the house. We called top rated A Better Plumber and Kyle was out immediately and demonstrated a genuine concern to get our water turned back on. The work and professionalism exhibited by Kyle surpassed our expectations as he worked until 9:00 pm. He was friendly, knowledgeable and transparent.
Bryan Armijo
I had a great experience with A Better Plumber. I had an outdoor exposed pipe which cracked in the cold, I called around and could not get anyone to come down in a reasonable amount of time. I called A Better Plumber and they were able to send a tech out the next day. Dylan Wilson is the plumber that was sent out, he was friendly, professional, and explained what needed to be done. He gave me the estimate to fix the pipe as well as installing a new sink. They are not the least expensive plumbing Co, but you get what you pay for. Dylan did an excellent job and A Better Plumber does have a two year parts and labor warranty which a lot of others do not offer. Please give them a call if you need a reliable and professional plumber.
Smart Home36
Cannot share enough praise! I've been using A Better Plumber for years at two different homes and every technician and repair has been timely, affordable and done properly! They go above and beyond to fix issues I didn't even know I had (hot water going to fridge and cold water going to dishwasher, as well as labeling water lines for future repairs). Most recently (08/09/22) Justin replaced a drain assembly that had rusted and broke in a bathroom sink. So very impressed with how timely, polite, clean, professional, and fast he and his partner were! Currently looking forward to having him come back to install a Halo water purification system for my home. Thanks for being dependable and reliable - you guys are the best!!
Alex Double
Night before thanksgiving, I am taking a shower and when I went to shut off the water, it didn’t shut off all the way. A steady flow of hot water was coming out, enough to fill a large bucket in about 5 minutes. I’m pretty handy with home repairs so I tinkered with the valve a bit to try and force it closed to no avail. We had just had that cartridge replaced a few months prior for the same issue, so I was incredibly frustrated. Of course it was late and after hours before a holiday and our usual plumber was out of office. After a quick google search for emergency plumbing services, they set up an appointment for Thanksgiving day with A Better Plumber to come out.
Dylan W. arrived on time and within a very short time diagnosed the issue as a bad pressure regulator. We had had one installed a year ago when our water softening system was upgraded and they had used poor parts, and it had failed without my knowledge. Thanks to the forethought of the owner at A Better Plumber, they had purchased spare parts prior to the holiday and had them on hand, as no stores or suppliers were open on Thanksgiving Day, as expected. Dylan was able to fix the regulator in a short amount of time with a much better quality part and will be returning to replace the cartridges that have failed because of the pressure issue.
I have a lot of respect for companies that go above and beyond for customers. Especially on a holiday when so many places are closed. I also appreciate them working with us on cost. I had estimated the replacement of a cartridge, but a regulator valve is much more of an expensive cost and they still managed to make it work for us.
Because of the service, the quick response, the clear technical expert knowledge Dylan showed, and the overall relief we got for something that almost prevented us from following through on thanksgiving plans, I am absolutely going to call A Better Plumber first next time we have a plumbing issue.
Thanks again to Dylan for his work and for working on a holiday. I could not be more appreciative and his work ethic and effort is the best I have seen in a long time.
Michael Herrera
Gage was 100% professional and on time. He delivered exactly what he promised and more. The work is exceptionally great! A Better Plumber has earned a customer for all of my plumbing needs. I absolutely recommend you use them as well!
Scott Flipse
I called A Better Plumber because of the reviews I read on line. From the initial phone call to the end of the work "replacing the old clay and collapsed sewer line in my front yard" I felt that I was dealing with people that were professional and wanted me to be satisfied. Travis, who was at my house on a Friday evening, scoped the line, showed where the problem was and gave me a couple options. I chose to have the entire line replaced. The price was well within reason, based on my experience. Within 24 hours the entire job was complete, Great care was taken to minimize damage to my lawn. My neighbors even commented on how quickly this crew was in and out. I will definitely use them again and will recommend them to anyone that asks. While Travis had out of town plans for Saturday, he called me during the day to make sure everything was going as planned. Nice Job!!
Easton Friedling
I have had this company do two services and both times I have been impressed with the professionalism and knowledge of the technicians. Kyle and Dylan performed the services I needed and both were efficient, and excessively knowledgeable at their trade. While I don't "want" to have to call them for unexpected repairs or situations, I have full confidence if I do need to have them come for services they will be amazing and get everything resolved.
I am looking forward to having this company perform some more work down the road for remodels and other proactive services.
Danielle Bullard
KC was great, he checked out my outside faucet that wasn’t working. Gave me pricing before working on the issue. He fixed it within 30-45 min. He was great and patient with my excited dogs which was so nice to not have to stress about. Welcome to colorado KC! And I love how fast in general better plumbing was to respond to me. They answer immediately when you call, and are happy to help. Thanks all!
William Pickle
Unfortunately this review is late…But better late than never. This company responded to our home last Fall (I cannot remember the name of the young man but my wife says he was the ultimate professional; polite, thorough and informative about his work). I have inspected the plumbing work he completed in our basement involving a leaking waterline above the hot water heater and found it to be thorough and well done. He was kind enough to provide a detailed, itemized statement, photographs, and an explanation of his work. Based on his work and my wife’s observations we would definitely use A Better Plumber again!
Ben Strauss
We decided to go with "A Better Plumber" after doing a bit of research, and they sent us their new technician Kyle Bunting to do the work. We had two toilets fully replaced, including both emergency shutoff valves, as the old ones were rusted out. Kyle was extremely professional, courteous of my family as we work from home, and completed all of the work in only a couple of hours! I was also pleasantly surprised that he did a great job cleaning up after the job, taking both of the old toilets with him as well as the cardboard boxes from the new toilets we purchased at Home Depot the night before.
Jessica Francavilla
In every way I can think of, this experience was top notch. Anthony from A Better Plumber was absolutely amazing. Timely, knowledgeable, communicative, honest, professional. As a homeowner, dealing with plumbing issues can be at worst a nightmare, and at best, stressful. For us, with Anthony, it was not even stressful. We had a bad hot water heater, clogged toilet, shower that ran out of hot water too fast (unrelated to the hot water heater), and two faulty faucets (sink and shower). He efficiently fixed/replaced everything (except the toilet, which is because it was dunzo so we’ll have to him to come back and install a new one). Obviously none of this stuff is cheap, but their prices are comparable to the last plumbers we had, and the last plumbers were awful. Anthony gave us quick and honest appraisal of what was underlying our issues and kept us updated throughout the process, but super professional and didn’t engage more than necessary while I worked from home. He was quiet and efficient. He gave me tips and heads up on stuff I wouldn’t have thought to ask. Honestly what may be the biggest thing for me, was that he was thorough. Very detailed in his problem solving, execution, and communication. I want an Anthony equivalent for every business I interact with. He is absolutely trustworthy.
Sandy Newell
We are moving into a new home and our new washer and dryer were delivered yesterday. The delivery guy installed the washer and started a cycle to test it. And when the machine started draining, WATER EVERYWHERE. At first we thought it was installed wrong. But we soon determined the washing machine drain pipe was clogged. I called A Better Plumber and within 30 minutes they were there! Jacob and Carlos showed up and immediately got to work. They unclogged not only the washing machine drain but also the kitchen sink drain which was clogged. They arranged for a water mitigation team to come in (they will be here today) to assess damage that may have occurred yesterday or even prior to our incident. They will also come on Sunday to put a camera down those drain pipes to see what we are facing with respect to age and deterioration. Kind of scary when one buys a "new" home and finds unexpected surprises. I am impressed by the professionalism of this company's representatives. They seem to know what they are talking about and we feel comfortable knowing that they will give us honest answers about what the next steps are. And thank you for coming as quickly as you did. I am happy that we found a new plumber we can depend on.
Renee Wepfer
They came out to the house the same day I called. They tried repairing the water heater at first but it didn’t fix the problem. It was best cost wise to just replace it. Dylan was our technician every time and he was very professional and did a great job. He explained everything very thoroughly to us. We will definitely use this company again.
Amy Slagle
Loved the services we received from A Better Plumber! Our garbage disposal broke late Wednesday night and I was able to get someone to come the next day. Our tech Kyle did a great job for the repair we needed. He was on time and incredibly helpful the whole time he was at our house. I will definitely have him help with future repairs.
Natalie Slodowy
We have used A Better Plumber numerous times in the last year, with many of those service calls happening in the last few weeks. We are doing some small renovations and as various surprises have revealed themselves behind the walls of our 1980s-built home, A Better Plumber has been right there anytime we needed a technician for both urgent and emergent issues. Most recently Avery came out, and he was professional, courteous, and extremely patient as I fuddled with the new cabinet boxes how I wanted them so he could make the new sink sit perfectly and could reconfigure the plumbing. Avery took time to explain everything that needed to be done and was super helpful in clarifying the rationale for the scope of the project. We’ve also recently had Kyle B and DeShawn come out to do other work and repairs and they were also extremely friendly, professional young men. On top of it, all 3 of these technicians busted their butts, working on our pipes and things for however long it took to get the job done, a few times well into the evening, clearly taking pride in their work to ensure it was done right.
Aakash Patel
My wife called and they responded very quickly. Our appointment got scheduled for next afternoon since the issue wasn’t urgent but Jacob arrived in the morning. He was super quick and thoughtful. Prices were reasonable and our shower drain back up was fixed within an hour.
Sean Minn
Service technicians arrived on time and were very professional for the entire time they were staying for service. They made sure no part of the house gets soiled or damaged from their service equipment. They also completely restored everything the way it was before their visit. The best part was they showed and explained to me the blockage was located 100 feet down the pipe line which I would never be able to solve the problem myself. The cost was a bit higher than I had expected but it was worth it. Thank you Jacob and Carlos for your professional service!
Scott Goodson
Our technician, KC, did an exemplary job relocating a PVC drain pipe located in a very complex and challenging area. He:
- Made sure to obtain a wide flexibility of fittings to be able to navigate the challenge (made a special run to Home Depot after scoping the job).
- Ensured the drain pipe would flow perfectly, using even 22-degree fittings to good effect, while navigating it through a complex and tight space. This included clean boring through multiple areas of blocking.
- Was very thoughtful and pleasant to work with — a genuine and honest person we feel welcome to have in our home.
I'd highly recommend A Better Plumbing CO, especially their tech KC. You can request him if you wish!
Terri Hamblen
I called A Better Plumber for a disintegrated kitchen line and Travis was amazing. He camera inspected and also found the laundry
line needed replacing as well. He figured out how to reroute the pipes to cause the least amount of excavating and he even talked with my insurance agent himself to advocate for more coverage. The work done by Gabe and JM was excellent. They were professional, did excellent work and cleaned everything up well. I will use A Better Plumber again when I need plumbing services!
Danielle Foggia
Kyle Bunting did such an amazing job fixing our burst pipe! He was friendly and professional and he gave me a very fair deal. And he fixed it extremely fast! I’m so happy to have running water again! I highly recommend A Better Plumber!
colin corcoran
Emilio came out to our house to assess water pouring into our basement. He calmly and expertly explained the issue, got us the recommendation that was correct (which differed than 2 other plumbers recommendations). He saved us over $10-15K because other plumbers wanted to redo our entire water main. Thank you!!! I will trust this service for my other plumbing needs and cannot recommend them enough!
Sophia Ehlen
Extremely impressed with A Better Plumber. I needed a valve fix for a hose line that wouldn’t shut off as well as a fix for a nasty plumbing job that came with my house under the kitchen sink.
Dylan Wilson arrived on time, was extremely professional, and walked me through different pricing information and options. He explained what he found as he discovered it and gave me additional tips and advice that I am extremely grateful for. I will absolutely be requesting Dylan from A Better Plumber for all of my plumbing needs in the future!
Alan Nguyen
I tried everything I could to unclog my bathroom sink but nothing worked so I ended up calling them. They were super responsive, setting up the appointment was quick and easy. The techs that came, Jacob and Carlos were professional and gave me a reasonable quote for the job. They got to work right away and everything was wrapped up smoothly. Thank you, I finally have a operational sink again!
Alissia Briscoe
I had to have my entire sewer system replaced. 11/04/22 It was cast iron. Muris and his crew (sorry don’t know names of the other helpers) would have gotten the job done in 1 day but they had to dig in the front of the house so the job took 2 days. His crew work hard and fast. I would definitely recommend A Better Plumber Company. His men were kind, efficient and trustworthy. No outrageous pricing either!
Kurt Klausner
Beau from A Better Plumber installed a new gas line for my outdoor fire pit. His professional approach and obvious expertise set him apart and above others. He met his appointment times and accomplished high quality results. Working with the company staff and operations manager was also top notch. I’d recommend A Better Plumber to anyone needing a job done right.
Jacob Lamb
I had an urgent problem with my bathroom plumbing and called “A better plumber” as they were the highest rated company. They were easy to work with and got someone to my home less than 24 hours later. K.C. was the plumber and he was nice, respectful, quick to diagnose the problem, and then quick to fix it. I will definitely be using them again!
John Kallemeyn
TL/DR - This business is great and a huge shout out to Emilio and Kyle!
Edit: We needed a snap visit from A Better Plumber and Kyle came to the rescue. Kyle was amazingly helpful and fixed a leak in record time! He was also super knowledgeable and able to teach me a lot about this leak and my home plumbing.
Original review: We bought a new home and it needed some immediate work for a toilet + shower. It also needed some pressure reduction for some projects we intend to tackle later. We got connected with Emilio, and let me tell you, this guy is the BEST. He’s highly skilled, super professional, lightening fast, and makes sure you understand everything you need to about your plumbing system in a friendly manner. He was so good we requested him for the second visit. The prices are fair, the work is solid, and it’s all covered under warranty.
We still have some more work to do and we’ll request Emilio to return. Thank you for fixing up our place, sir! Hope to see you soon!
Danielle Daly
Anthony was absolutely PHENOMENAL!!! Everyone at this company is so kind, friendly, on time, professional, helpful, AND they’re cost effective! I can’t say enough great things about them! As a new home owner, I had some general questions that Anthony helped me with and he was just so helpful and a joy to work with! Will definitely be calling this team for all my plumbing needs :)
Brett Rintala
Beau was extremely kind and knowledgeable. In my experience with contractors they try to nickel and dime you any way they can, he did not! He worked on two separate issues with our home. One that required an adjustment under our sink that was no cost and the other was a toilet needing an updated piece of equipment that would cost us a bit. We ended up having both problems fixed and it was extremely cost effective thanks to his communication and expertise.
Without a doubt we will be calling Beau at A Better Plumbing CO the next time we have any plumbing issues!
A Vedi
Such a pleasure doing business with this company. I called them on Christmas morning and they answered and scheduled my appointment right away. Rick Smith, the gentleman who came out to my home was so professional and courteous. He got the job done in no time and it was wonderful to work with him. Truly a pleasure working with him! I highly recommend this company for any of your plumbing needs.
Megan Stoddard
After realizing our water heater wasn't working at 6:30 PM, A Better Plumber was the only company we could find that was able to get us in tonight. Our tech, Avery, was great! He was friendly, punctual, professional, and efficient. All in all, a good experience!
Steve Marshall
Kyle showed up on time, clean, and ready to work. He did a quick but, thorough assessment of my issue, and was able to determine the best way to repair the leak. Kyle was more than willing to let me watch him work and even showed me the fittings he was using which, I had not seen before. I would highly recommend A Better Plumber for plumbing repair.
Ilikeplants andgrowingthings
Jacob was professional and helped clean out a serious problem. Glad to have had an awesome individual get me back up and running again.
J Baum
I highly recommend A Better Plumber for any plumbing work. Rick is a master plumber and he did outstanding work. We had a plumbing leak and it required replacing a couple valves. He used the copper crimping tool that gets the job done quickly and provides an excellent seal. His customer service was excellent and he answered all my questions in good detail.
Ask for Rick!
Quentin Jimenez
We had a gas leak from a valve going to our water pump. Scheduling was great and on time! Rick was our service tech and he was great! Efficient, quality work and a nice guy. Really appreciate your quality of service throughout this entire process. Thank you!
MARY MIRANDA
I called A Better Plumber to fix a botched job by another contractor. The plumber who came to my home was Eric George. He was able to narrow down where the leak in bathtub was coming from and then expertly fixed it. Eric was very professional and really knows his trade. He talked me through the leak situation and explained what needed to be fixed and why. He was patient with my lack of knowledge, friendly, and used his sense of humor to help in this very stressful situation. I would definitely recommend him and use him again. Thanks Eric!
Michaela Kruis
Beau did a phenomenal job installing a new kitchen sink. He was on time, professional, and courteous. I had peace of mind with the work being done as he was able to expertly answer all my questions. I will definitely use A Better Plumber services again in the future.
Angie Brauckmuller
KC Did an amazing job on our water softener repair. it was a job that was definitely out of the normal scope of work, yet he was personable and knowledgeable as well as being very responsive and helpful. Thanks so much for the amazing work. Would definitely recommend your plumbing services and KC specifically again.
Drew Downs
I used these guys for a backed up drain in our kitchen. I called and had someone at my house the next day. Solved the issue within about 45 minutes. Danny did a great job. Very professional. Pricing is fair.
Susan Flynn-Schoenig
We had a tankless water heater installed. We are happy with it, a week in. We have had no issues and like the extra space. It is very expensive. I can share that I am very happy with the lead installation tech... William was knowledgeable, courteous, respected our home, took extra time to answer my questions, and helped me feel comfortable about having people in our home during the installation process. Thanks William!
John Matthews
We had a pipe break inside one of our walls late one night, so we called A Better Plumber first thing in the morning. Avery Babeon arrived at 11am and he was amazing. He quickly assessed the issue and completed the repairs without any mess or hassles. He is professional, courteous and an asset to your company. This is the only plumbing service anyone needs to call.
A Better Plumbing is the BEST!
Tiffany Alyssa
J.C. Was extremely professional and knowledgeable. He gave us pricing upfront, provided us with all viable options for our water heater, and the quality of his work showed integrity. He was able to identify the problem quickly and accurately. We will definitely use this company in the future, should we need to.
Jenn Yee
Quick scheduling, lovely customer service folks who were up front with dispatch fee. Danny was great! Very professional (I didn’t even have to ask about covering his shoes indoors, which he did automatically, always love that) and explained what was going on with the valve in the toilet. Replaced it within the two-hour windows. Thanks ABP!
Sara Wells
Called about a toilet leaking and they were able to call out a plumbing tech that day. In the service world this is unheard of. I was grateful they sent out Kyle Bunting. He was quick and very kind. He took his time looking at the small leak and fixed it within the hour. He was courteous and would highly recommend this technician.
Heather McElroy
I needed quick help with capping off a gas pipe for a gas stove and shutting of the valve. Service was incredibly fast and professional. Technician, Beau, was so helpful and all around wonderful! I will absolutely be calling this business again if I need service in the future. Highly recommend!!
Tyler Elson
Our tankless water heater stopped working suddenly, and our usual plumber was unavailable. A Better Plumber was quick to get us scheduled on short notice. K.C. was on time, communicative, efficient, and explained what was going on while he worked. Enjoyed our first experience with K.C. and A Better Plumber and will happily work with them again.
Julia Kuttler
I really have nothing but positive things to say about A Better Plumber, and specifically our technician, Beau. We had a garbage disposal issue a month ago and at the same time the original plumber we had scheduled was supposed to arrive, they called to cancel. I called A Better Plumber and they were able to send someone out with a two hour window that same afternoon. We ended up having to get the garbage disposal replaced, and Beau did a great job, including going above and beyond by fixing some pipe issues under our sink. He was thoughtful enough to notice that the previous plumbing work had been shoddy, and he insisted on checking our water heater, which ended up being a godsend. Thank you Beau! Thanks to A Better Plumber we have a new and better garbage disposal, and even more importantly, we were able to fix and address larger plumbing issues before they became emergencies or damaged our home long-term. The cost was a lot ($850) but I can’t complain, because it was an emergency repair, and the service very professional, kind, and honest.
Julia Reed
Danny and Carlos are the ultimate dynamic duo! They showed up on time, professional, friendly and eager to help our disastrous toilet problem. Danny took the time to thoroughly explain what the issue was, its main causes, the solution he was going to provide, and even longterm solutions that we can do to avoid this issue again! We would have never known about the issue if it weren't for them. Carlos and Danny fixed our toilet in about 5 minutes. They wore shoe protections and they even fixed our sink seeing it was also clogged! 10/10 service and I will always recommend A Better Plumber CO to anyone and everyone. Thank you both so much!
Cheryl Preston
Danny was our technician, and we couldn’t have been more pleased with the work performed. He was efficient, respectful, knowledgeable, and the overall cost was very reasonable. We are grateful for the quick response, and fix, to having someone come take a look at our leaking pipes. Thank you!
Yessica Flores
Awesome service we called probably at 10pm they schedule is right away for the next day early morning. When the technician Jacob and Carlos came they were very professional also really nice and really informative of what was going on with my sewer. I would 100 percent recommend them for any plumbing services.
Amy Gatlin
Kyle Bunting came to our home for a hose bib leak on new years and quickly addressed the issue so we could have water back on in our home until our insurance adjuster could come out. He was courteous and professional and gave us a few options for how to proceed with a fix. Would very much recommend him and A Better Plumber for plumbing issues.
Amy Hedges
I did appreciate a Sunday service call, $39.95 to evaluate but only my situation was TOO complicated. $329 was the cost of the service call. Moving bathroom water supply 8” to the left as well as the drain. Less than $50 in copper an pvc and ( with a trip to Home Depot) less than 2.5 hours of labor . Just under $2000. So, I feel completely taken advantage of. Granted I didn’t HAVE to sign the contract. But.. what was I supposed to do at that point?
Avery was a very nice person, never balked at the questions I asked. He seemed very competent at his job.
Ammendment:
After a few days spoke with one of the owners. Worked with me some on my issues. It’s refreshing to be heard and worked with. Quality plumbing service and a nearly immediate response to any needs.
Neza Bharucha
I cannot say enough positive things about A Better Plumber. They were amazing! We built a new bathroom in our basement. Everyone was so professional. They came when they said they would, their work was flawless, and they left the place cleaner than it had been when they came in. They were outstanding! Everyone was so friendly and helpful. They did all the permitting and did everything they said they would without changing the price, which is rare to find. I personally worked with Chuck, JM, Gabriel, and Naylen. All of them were fantastic!! I would highly recommend this company. They will be my to go to for plumbing.
Kit Harmon
My tech was Kyle, he was so great! Haven’t had such great customer service in a very long time. He was respectful and helpful I just had to make this known! Kyle, you are so appreciated by me! If I ever need service again, you are my go to! Thank you
Jim Pappas
Really impressed with this company. Beau travelled an hour to get to my home to fix a sink before Turkey day. Lifesaver, as the work was complicated and he made it all up to code. Was knowledgeable and really helpful in doing this quickly and correctly. Appreciate great service so thx.
Sam Gastro
Kyle was an incredible technician to work with. Extremely personable and had lots of tips to help keep my kitchen sink in good health. Will absolutely call these guys the next time I need help with anything plumbing!
Geoff Lau
KC was amazing. We thought we had a sump pump failure and after calling, KC came out within 3 hours to check it all out. While we thought we’d end up with a suggestion to replace the whole thing, he confirmed it was all working and even showed us how to check it all. Highly recommend based on the punctuality and most importantly honesty of not trying to sell something we didn’t need.
Michael Roberts
The technician, Mr. Rick Smith, arrived on time and assessed our leak to our toilet which was under the toilet to the subfloor and was affecting our wood floors in our bathroom. He solved the problem and fixed two other issues while he was at our home. He did not push the additional repairs but wanted me to know about them, so they may be addressed in the future. We went ahead and had all repairs completed. I have used other plumbing companies in the Denver area over the past ten years; and this was the best experience. Not the cheapest but also, not the most expensive. All work comes with a two year warranty. Give them a call!
Ron Fox
As I was gathering estimates for a plumbing job in my home...I found Rochelle, Dakota and Rick to be friendly, courteous and helpfuI. A great first impression. I will remember this when my next plumbing need arrives. Keep up the good work! Ron Fox Aurora
Mark Parmet
These guys are amazing! In a world where I am often disappointed with customer service this company goes above and beyond. They communicated really well, and they were here right when they said they would be. Extracudos to Danny who was my plumber. He was super thorough and incredibly knowledgeable as it pertains to our particular problem. I didn’t feel like he rushed at all, and he explained things really well.
johnny Perez
I recently had to call a Better Plumber, for my backed up sewer. They sent Jacob out, and his service was amazing. Not only did he take care of the problem but he explained everything he had to do and really went beyond as a plumber. I highly recommend this company 100%.
Sung Chang
Pros: Quick, Friendly and Professional
Cons: Extremely expensive
I gave them 3 stars due to cost, otherwise they are a great company to work with but I would recommend looking around for a better value. I had a burst pipe and they came and got it all taken care of in about 35 minutes. Only downside, it cost me a little over $1800.
Kendra Kovash
Kyle was our tech on the night of Christmas and he was great. It was so late but he was on time, more than helpful, and answered all of our questions very thoroughly. Everyone we spoke to from here was great and I'd go to them again.
Shane Kelley
Great company! I had a busted pipe from the recent freezing weather. They came out early and did a fantastic job. K.C. Is a wonderful tech and I plan to name request him in the future.
shannon mcvey
Great experience. K.C. is everything I look for in a plumber, professional, friendly, and highly skilled.
Communication from the Master Plumber, Mike, was timely and personable as well. I felt like someone was keeping an eye on things, and it made a big difference. I'll be using them from now on.
Richard Giglio
Kyle was awesome! He addressed the issue and made swift work of the leak! He also helped me move on to the next steps for other plumbing needs in the house. You rock! Loved the service and will recommend!
Candace Meyer
KC Collins came to my home yesterday to fix the bathtub which wouldn't drain. He was very professional and trustworthy in my home. He did a great job and in a timely manner. My experience with A Better Plumber has been outstanding. I've had them come out three different times for plumbing issues and they've all been courteous and professional. You've made a great hire with KC!
Armando Lizama
Anthony M was awesome out figuring out what was needed, he replaced our main value shut off and put a nice new unit and it works perfectly. Was very reasonably priced in my opinion. Thanks for the good work.
Jacob Totten
I had a toilet clogged and it was overflowing into my bathtub! Danny came out and took care of it. He was amazing! Extremely professional but super nice too! Wow you guys are a true blessing!
Sue Smferguson
Danny was timely, responsive and very professional. He explained everything clearly and was able to get our drain cleaned and working in under 1 hour. He gave me useful tips on proper maintenance. I highly recommend A Better Plumber for plumbing issues and services.
Candi Sierra
We were really happy with the service provided, good pricing, very nice and polite and helpful! I would definitely recommend A better plumber and give them a 5 star quality! Jacob standafer was our service provider and did an excellent job explaining everything first hand, and showed alot of concern in trying to get our plumbing problem resolved! Overall great company, great staff , great work! Thanks to A better plumber and great staff, like Jacob standafer!!!!!!!! Definitely got our business coming back!!!!
Morgan Leddy
Emilio was great! Fixed everything quickly and was very respectful of my space. Will definitely recommend A Better Plumber to friends.
Carlos and Jacob showed up and we’re very helpful checking my kitchen sink, great customer service, will always recommend you guys!
Katherine Andrie
K.C. was on time, very professional and a qualified technician. He carefully considered my explanation of the plumbing problem and he knew exactly what to do to diagnose the problem. He’s a great guy and I enjoyed working with him.
A Better Plumber charged me $40 for K.C.’s trip to my home, diagnoses of the problem and the estimate of repair costs. A Better Plumber offers to fix the problem on that first trip. However, in my case, the quoted price for fixing the bathtub drain shoe was $923. I found the part at Walmart for $27.95. The broken pipe was exposed with easy access, so I did the repair myself. I saved $895 and only used 1 1/2 hours of my time to do this repair.
Ryan M
Have used this company several times and every time they’ve been amazing. Most recently had Avery B. Come out to help and he was honest and straightforward. Helped us and helped us save money! Couldn’t recommend him and this company more!
Chelsea Fredell
My technician Jacob was AWESOME. He was polite and on time. They scheduled me quick as I had a clogged basement drain that needed to be cleared ASAP. The cost was fair and I am so glad I found a plumber that I can call in the future.
Aaron Sanchez
Danny was alot of help and very knowledgeable! I even had a couple of questions that didn't refer to the issue I was having and he was glad to answer them. All around a good company for my first time using them. They'll be back this weekend to scope our sewer line! Thanks again.
JoAnn Stephenson
KC Collins was our technician. He did a great job helping us with our hot water heater. He was very respectful and helpful. I would definitely recommend A Better Plumber for any work.
Emma Knox
From start to finish, our experience with A Better Plumber was amazing! First, my mom (Kathryn Swart) called to have Charles came out to evaluate our issues, and he was able to come out the day after we called; he came earlier than anticipated, was extremely knowledgeable, honest about the issues and their potential cost (particularly with their financing, which we’re very grateful for), patient, and friendly. Throughout the entire process he has been quick to respond, even after regular business hours, and has been adamant that we could reach out with any issues we’ve had. He not only explained the various options we had to fix our issues, but discussed a whole home water filtration with us. We never felt that he was pushing for a more expensive option, but rather giving us his honest assessment as to what works best and would work best for our home. When we ran into an issue after the plumbers left, he and Mike helped us coordinate with an HVAC technician the same night (more on that in a moment). Really wonderful service!
The day after Charles left, KC and Rick came out to complete the work - we needed a new water heater installed, plumbing issues fixed in the main floor bathroom, and bathtub trim replaced in the bathroom downstairs. Even with the 9 inches of snow and treacherous road conditions, they made it to us in a timely manner, around 9am. They were both extremely professional, efficient, and patient with the issues our plumbing presented - apparently the plumbers before them made some strange choices that meant the simple bathtub trim job ended up taking most of the day, as they had to replace a valve through a bedroom wall and fuss with the pipes. They were never deterred by the issues, and were very transparent about what needed done. They had the hot water heater installed within a couple of hours, and the upstairs pipes also fixed within a couple of hours. They were courteous when it came to cleaning up afterwards and in good spirits (with us, anyway - I’m sure it was frustrating!) the whole time despite the difficult conditions of the job.
When they left - around 7pm! (the downstairs bathroom was a menace, and they had to run to get parts) - , we noticed that our furnace was no longer kicking out hot air. We weren’t sure if it was somehow related to the work they’d done, as they replaced a rusted gas pipe on the furnace, and had to flip off the breaker to work on the water heater. When we contacted Charles to see if he could advise us, he answered extremely quickly, and ended up asking Rick to drive back to see if he could help. By then it was after 8, so we were shocked that they were willing to come out, and extremely grateful. That they were willing to do that is a testament to what great guys they are. Unfortunately, the issue wasn’t one Rick could fix - but they assured us that they would make sure an HVAC company that they trusted would come out and fix the issue the next day. And indeed they did!
We plan to use them for any and all plumbing issues we encounter, and for all maintenance we need as well. We can’t thank them enough for everything they did to help us, and for their speed, efficiency, knowledge, and kindness throughout the entire experience. I’d recommend them to anyone! Thank you so much to Rick, KC, Charles, and Mike!
Melissa Childers
Dillon W. was absolutely wonderful!! He not only helped me resolve each issue but he was very thorough and explained everything with ease. I will definitely be using this company again and asking for Dillon specifically.
Jacob Hollard
Danny and Carlos did a great job props to both of them they were able to do the job required with a professional manner and a good set of work skills. I asked them some questions about how it all works and I got good responses from them. If anything happens in the future I’ll give them a call
ttkk42
Danny was our tech , he found our blockage quickly and was very thorough whiles at the same time being efficient friendly and very professional! . Stellar work Danny Much Thanks!
ABPlumber company also offered a complimentary camera run to check status of drain line.
I have never called on this company before but wont call any one else!!
Thank You A better Plumber!
TimKrantz
Nathan Eigsti
Danny was great, knowledgeable, patient, and not satisfied until we had a viable theory for a complex issue. An excellent company to work with. Jacob was equally knowledgeable, timely, and resolved the follow-up service call.
Ben Pitman
Danny came did a jetty hidrojet on our kitchen. He was great. So we called you all up to do our sewage cleaning. Jacob and Carlos were professional and knowledgeable. Very appreciated.
Leanna Elliott
I currently work at a small pizza shop. We had a drain emergency that left us with flooding in our store. They were here within 20 minutes ! Danny and Carlos were both very informative and quick to find the problem and fix it in a very timely manner. Highly recommend!
Caye Cruz
Jacob and Carlos were amazing. They were very courteous and kind and answered all my questions. I highly recommend them and will always call them for all of my plumbing needs I have in the future. 10 Stars!
Earth Love Cleaning
They arrived on time as planned and helped get the leak fixed very quickly! So thank goodness because the mold could have been much worse.
We forget the name of our tech I believe it was Amuk or Anuk. And he serviced our home in Longmont on December 2Nd! He was absolutely amazing and so kind and easy to have in our space.
We would recommend this company.
matthew delaney
KC was very knowledgeable, professional and friendly. He had my repair done in a timely manner and did a great job! Would recommend 10/10. I will be utilizing these guys in the future! Call and ask for KC!!!
David Jabour
KC stopped by to help me with a hot water line the day after I called. He advised me through the process and it turned out I just needed to swap out the hot water line that had a blockage. I highly recommend this service and specifically request KC if you can. Knowledgeable, friendly, and fast.
Greeshma Kayala
We had a Halo water filtration system
installed by Better Plumber. Gabe and Jim
did a great job! They were on time, professional and efficiently completed the installation.
Jan Britton
My refrig water dispenser and icemaker stopped working. KC came out and was able to assess the clog in the tubing. He was efficient and knew what was needed. I'm so happy to find a good plumber and would use him again.
Yuval Heffer
The technition, Danny, came in respectfully and had a very positive attitude. He made jokes throughout the whole process and was incredibly nice. Danny got the job done very quickly and fixed everything that needed fixing. Thank you Danny for you hard work! :)
Nick
We relied on A Better Plumber to fix two separate issues this week, and I couldn't have asked for a better experience. Kyle, Danny, and Carlos were the epitome of professionalism; I wouldn't hesitate to hire them again in the future.
Matt Lejeal
Dylan and Jacob were very professional, explained all the work in detail, and didnt try and upsell us on anything. They were in and out within an hour and the new toilet works great. Will definitely use this company again for any repairs or installations. Thanks!
Jonathan Grenawalt
This company was great. Jacob was my guy and he was awesome. I will use them again if I ever need to for sure. If you tell them ASAP they really work to fit you in as soon as possible.
Trier Kendall
We had a horrible blockage in our 2nd floor and water leaking down on the first floor ceiling. We called 20+ plumbers on Sunday and got very few responses and no availability for Sunday work. A Better Plumber answered, put us on priority and sent us a confirmation text with 8am Monday morning and a photo of Jacob, our plumber. It was nice to get communication from them of who and when (especially when we were frantically calling everywhere to find someone to help). Jacob came and assessed the situation, fixed the blockage and cleaned up very well. Turns out flushable wipes aren’t “flushable” and the bottom of the toilet was caulked causing the water to seep into the floor vs out under the toilet.
He also spent some time explaining the issues and how to navigate if other issues arise later. He also put in a referral for us to work with their sister company on remediation of the ceiling black water due to the issue and they are coming today to assess. Jacob also talked to me about our water testing/quality and what other things we can do to provide safe drinking water to our family so I have an appointment in a couple days to review that. All and all it was a great experience in a stressful time and Jacob got it all taken care of. Will recommend to everyone I know!
Judy Marxhausen
Kyle was professional, friendly, courteous. He arrived when he said he would. Only charged for the service call when he discovered all that was needed was to tighten a nut. He even checked our water pressure. Best plumber experience we have had. Thank you A Better Plumber.
Justin Sikkema
Kyle Bunting was very professional, knowledgeable and friendly. Although our current plumbing is too old to make the adjustments we wanted, Kyle helped us figure out a reasonable game plan. Thank you for all the help!
Jonny Murrain
We were renovating a bathroom and found that our sink plumbing was leaking when tightened and had to shut off our water main. I called on a Saturday around noon and got an appointment for 1-3. Our tech was prompt, professional, and was good with my young cousin.
Don Lacey
Beau was professional, helpful, and quickly repaired our kitchen sink issue at my father’s home in Northglenn. A Better Plumber was the 3rd company I called, but they’ll be the first next time. Thank you.
R W
Rick was very knowledgeable and helped me understand that I could do much of the repair myself, if I was comfortable doing so. He put me in a good place and didn't attempt to take advantage of my complete ineptitude. Thanks. Will definitely use these guys again.
Lynnette DeBell
I called A Better Plumber based on reviews and they didn't disappoint. Muris, Gabe, Daniel and DJ were professional, competent, and thoughtful. They kept me in the loop in every stage: showing me the progress, the leaks, the problems so that I knew what was happening and what to expect. I really appreciated their hard work and professionalism.
William Steck
Carlos and Danny were incredible! Super cool dudes, were very comfortable with our dogs, and more importantly did an awesome job on fixing the issue and educating us on how to prevent it from happening again.
- Will from Ogden Street
Morgan Thomas
Kyle was friendly, efficient, generous, and transparent. He did clean work to put in a second water shut-off for a fridge installation need (scheduled and came within 3 hours of calling in!). He was a great resource for other options for any other needs we had. Will call again!
Paige Kula
Kyle was very helpful with everything our family needed to get the minor flooding in our basement sorted out. He repaired pipes very quickly and we are happy with the result!
Megan Majewski
Jacob was great. He showed up on time and was able to fix our issue in 20 minutes. Thank you Jacob!! We will use A Better Plumber again!
Candace Bacalis
DeShawn installed my new shower valve. DeShawn explained everything he was doing and upon completion took photos for the warranty. DeShawn was very professional and has a very warm personal side. He worked very well with my contractor. I will definitely use A Better Plumber for future projects.
Bella
Carlos & Jacob did an amazing job! They were on time and very efficient. Hey his will be my plumbing company moving forward!
Samantha Sewell
Really appreciated Danny and Carlos. They were both very professional and knowledgeable to the issues we were experience. I would absolutely recommend A Better Plumber and would ask for Danny and Carlos if I needed work done in the future.
Gabriela Contreras
Excellent service! Carlos and Danny were extremely professional and knowledgeable. The came out to check on a kitchen pipe in the freezing cold and did an amazing job.
Olivia Price
Great company with upfront pricing and phenomenal staff! Avery was our rep who showed up and was nothing but kind, efficient and respectful. I really appreciated him taking the time to walk me through everything.
Dan Reina
He arrived before the scheduled time. Professional, friendly and explained every step of the fix. Gave us price options as well. Would definitely use again. Will tell friends about this business!
Dotti Longobardi
First of All...the business and their staff are so friendly and helpful! The service from calling to being at the door was stellar! Anyone who asks how can I make you smile today is a winner! and deserves 20 stars! They sent me a text about our technician and he arrived early to our appointment. Shout out of DeShawn Anderson. He came in and got to business and was friendly and respectful with property. He explained what happened and fixed it. DeShawn was knowlegdeable and showed me how to turn up the heat on the water tank! Thank you DeShawn. He made me smile today! I will be recommending and calling back for all of my plumbing needs! Dotti Longobardi
Caleb Coats
Basement drain was backing up. Very responsive. It wasn't an emergency yet and they fit me in the next day. Cleaned out the line, cleaned up my basin (didn't even have to do that) and they came back out to scope my entire line to look for any breaks. Cost $250 total and I'll use them again.
Joy Ptasnik
Kyle was my plumber today. It is New Year’s Day. He came out and fixed the broken pipe, got my water turned back on. He was extremely competent, bright, polite, and efficient. Couldn’t ask for more.
B Keo
Rick S showed up on time (actually was kind enough to wait outside so I could take my son to school). Did a great job and got our toilet back up and running. Also repaired our shut off valve to the toilet that had been leaking. Great good 👌 …
Shea Brittain
They just finished a late night at my house after replacing my entire plumbing system after the existing plumbing failed. Clean, courteous and explained everything thoroughly. I would use again. Gabe, JM and Naylen made the experience less overwhelming.
Evelin Ruiz
Great pricing and very officiant work. Danny & Carlos were the ones that helped us and gave great customer service and fixed our issue in not time. Great at explaining what was going to be done and show their work after wards.
Jorden Ragels
Beau was amazing! We had a garbage disposal that broke and they got us in the next day! He was in and out in a total of 30 minutes and was so professional. Cant say enough good things!
Fantasia Lira
Jacob was amazing. Got here on time and went right to work. Got the sewer line cleaned and functional with no issues. Was polite and professional. Highly recommend!
Lori Mahan
Kyle was great! Arrived early, problem solved for the issues we were having (under sink leak, very hard to reach water shut off, dripping bath tub) and was kind and knowledgeable throughout the service
Gary
I had a pipe burst during the deep freeze that swept through Colorado shortly before Christmas. I made many calls to “24/7” plumbers, but A Better Plumber was the only one that actually answered the phone, all others went to voicemail. They promptly got me scheduled that day and got a technician out to my house.
Only a short few time later, Muris showed up as promised and located the burst and did what was necessary to get the burst isolated and restored water to the rest of the house. At the time, through no fault of his own, he was unable to finish the repair. This was due to cabinets and drywall and other things that would beed to be removed by other contractors.
I scheduled another appointment for several weeks later to finish the repairs. Muris was unavailable, and a different technician, Kevin showed up. He looked and listened to what was done previously, and proceeded to finish the job.
I cannot say enough about either Muris and Kevin. Both were punctual, professional, and explained every thing they did. They answered all of my questions, and showed me things to do in the future. Not only to avoid the same issue, but for other general plumbing things as well.
I will be saving A Better Plumber’s info, along with Muris’s and Kevin’s names for any future updates kinging needs.
Brian Newman
Carlos and Jacob were very professional and courteous. They worked quickly and communicated clearly about the strategy, costs and time. I would definitely recommend them.
Deborah Canlas
Anthony was very helpful and professional, he is awesome. On time, and accommodated my schedule. I very highly recommend him for any plumbing needs.
Brett Martin
These guys went the extra mile , especially Jacob, in solving our backed up kitchen sink. They came out multiple times to solve the problem but only charged us for what we needed. No surprises on pricing, and remember to check their website for coupons!
Kristin LoCurto
Kevin West was great - Professional, friendly and knowledgeable. And right on time! We will definitely use “A Better Plumber Co” for future needs. Thanks!
TJ Kreisher
Danny and Carlos were both very professional, knowledgeable, quick, and respectful. Great work and they were great with my husky! Awesome service
Joseph Stover
Charles and Jacob come out same day, super quick and on time.
Was very knowledgeable, explained everything they were doing, ran a camera down my water line to verify everything was working correctly. Didn't try to upsale me on anything and the price for a completely backed up water line was insanely good.
100% will use in the future for any bigger issues.
D Nola
Avery came out on Christmas Day and got our water working again! Our pipes froze and burst on Christmas Eve. He was on time, professional, knowledgeable, and he came out when no one else would. Thank you so much!
Jasmin Velic
A Better Plumber is your go to plumbing service! Muris, my technician was very professional and thorough, was on time and explained everything. Great technician and company!
Jason Poffenbarger
Special thanks to Jacob and Carlos for an outstanding and clean job they did for us at Air Squared. They were very professional and worked quickly to get us back in order..
Alyssa Magier
Danny and Carlos came to our house to fix a clogged garbage disposal. They were able to take it apart and get it working again so that we didn't have to buy a whole new one, were very friendly and professional. Definitely recommend and will be using them again in the future next time we need a plumber!
kate lacroix
Muris was so fast and good and he helped me prepare the receipt for an insurance claim. I’d recommend him to anyone who needs reliable help with any plumbing issue.
Kathy Paris
Jacob & Carlos we're very professional and did a great job with our back up problem. Highly recommend A Better Plumber Co.
Andrew D.
Anthony M. Was absolutely amazing! He was courteous and efficient with what was needed. He also addressed a need I wasn't aware of! If you get Anthony in your house you are a lucky person!
Brian Hill
DeShawn was professional, gave a quote on first visit and completed the work within a week of quote. DeShawn and Kevin did great work. Customer service was helpful as well. Thanks.
Ginny Massey
Beau serviced my dishwasher on 12/1/22. He was the
Epitome of thoroughness & sincere professionalism.
Have already passed his card to friends. My Thanks, Ginny
Scott G
Danny and Carlos were great to work with. Explained everything very well. Cleaned up nicely after clearing the blockage in the main sewer line. Thank you!
Jessica Williamson
Muris and Kyle came on there day off to help us with are plumbing issue. They were awesome. Very friendly and professional. Give 11 out of 10
Ramiro Rodriguez
Danny and Carlos were very helpful and professional. Found a solution for the problem we were having at an apartment building and took care of it right away. Highly recommend them!
Lucas Allen
Anthony came out same day and was able to fix my leaking water supply line to my toilet in about 15 minutes. He didn’t have the needed part in stock on his truck, so he went out of his way to drive down to Home Depot and get it then and there.
Laurent Zoss
The technician Rick was very well informed and resolved our issue quickly. He did an excellent job and was very polite.
Carolyn Cleaver
Dylan, Was very prompt in the appointment time and very knowledgeable of his crafternoon shared vital information that helped with my plumbing situation I really appreciate his insight and help he is a very knowledgeable and professional professional plumber, He is a great asset to your teamPlease thank him again for all his insight and helpPlease thank him again for all his insight and help.
Russell Erbes
Avery did a quick and thorough job on an emergency basis on Sunday night. Was on time and professional. Will definitely use them again.
Scott Catherine
This was my first time doing business with this company I will continue to do business with them the technician that came out to my home was very understanding he was polite and respectful he gave me upfront quotes if I needed to have any repairs done thank you so much Bean for all your help
Catherine.
David Boersch
Rick Smith fixed my running toilet issue perfectly and fast.He is great and very professional will always call
a A Better Plumber in the future and will highly recommend!
Anna Foss
KC was extremely helpful, fixed what was requested and gave a bunch of helpful information that will help our plumbing moving forward! Would use this company again for sure!
Micha
Rick came out on time, was friendly, professional, and cleaned up after himself. Not that he made a mess, but he made sure to clean up. This is the second time I have used A Better Plumber, but not the last.
Jhanny Sanchez
Jacob was professional. Clean & fast service. Thank you Carlos for the reference!! Will fashoo be using A Better Plumber down the road
Renee Young
Quick response, knowledgeable, very nice. Kevin did an amazing job. I would definitely use A Better Plumber again.
Chris Win
I found A Better Plumber through good reviews … and, boy, am I glad that I listened to the amazing reviews! Now I am happy to add my glowing reviews as well! The technician, Jesse L, showed up and quickly cleared our problem. He was on-time and the communication that he was on his way was super helpful. The quoted rate that I received when I made my appointment was exactly what the cost ended up being. I highly recommend A Better Plumber!
elizabeth anne
Grateful for Jacob coming out and helping out to clear out my kitchen drain. Jacob was knowledgeable, realistic, and had some good conversation.
Trula Tener
I was really impressed I was able to schedule a sewer line cleaning in less than 24 hours on a weekend. Jacob arrived early to clean out the sewer line at my new house which I appreciated. He walked me through all the facts and things to consider now and down the road, and got me scheduled for a follow-up sewer inspection (at no charge). Couldn't have asked for better service! I definitely recommend reaching out to A Better Plumber.
Spike Adams
John promptly arrived at 11, although he had a window until 1pm to arrive. He was very pleasant and professional and went quickly to work.
He identified the leakage issue for me, indicating that numerous problems existed when my new toilet was replaced by a certified plumber.
It was obvious where the leaking was occurring, but he wanted me to see around the base at the rear of the toilet. He then took time to show me how the flange was not attached and the consequential problems for improper installation of the toilet.
John was very helpful to educate me. He definitely knows his job. 5 star ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ review.
Amy Winters
I was very impressed with this company. A cut above the typical service industry company. After another company no-showed on my emergency sewer drain problem, I got A Better Plumber on the phone at 7:30pm and they were out here at 8am the next morning. They texted me when they were on their way. Great communication. Danny was very knowledgeable, courteous, conscientious and helpful. He took care to put booties not only on his shoes but the machine as well, to protect floors and carpet. He cleaned the area before and after working there. He got the job done well and gave me advice about a cap I needed that no one else ever told me about. He even replaced a toilet part for me which wasn't on the agenda. On top of that this company was having a special on cleaning the sewer line so it was beyond reasonably priced. I will use A Better Plumber again. Superb service.
john S
Called, Tuesday evening with an issue with our main water line's regulator. They quoted me for the next day and Kyle was able to come two hours early with a heads up call. Kyle got the job done very fast and was very informative and professional. Definitely recommend A Better Plumber CO and Kyle to anyone looking for great service with limited knowledge in plumbing. Thanks Kyle!
Shannon Waitekus
Wonderful, reliable company. They were easy to schedule with, on time and able to fix our plumbing problem all within 24 hours. We received a text from Kyle when he was on the way with his picture included. I loved that because I’m a stay at home mom and knowing who to expect was greatly appreciated. Would recommend Kyle and A Better Plumber to any friend or family member.
Felicia Reese
Beau was absolutely amazing. He was knowledgeable, experienced and straight to the point. He didn't try to upsell us on anything we needed and even through in a necessary piece for free. And their prices are already more affordable than the rest!!
He estimated the work to take 2 hours and he was done in less than 45 min! Superb work and they offer AMAZING warranties because they know they are the bomb!
Of course we don't WANT plumbing issues but when/if they happen it's nice to know we have a reliable company/techs to take care of us ASAP with great quality work!
Margaret Gernert
Justin replaced our toilet and he was super nice, friendly and professional. Price was good. I waited several months to leave review in case something went wrong but it's been perfect, we're very happy.
Just had Dylan out to give us an estimate on leaky faucets, unfortunately it's more expensive than we thought it would be so we can't afford it right now, but Dylan could not have been more professional and went out of his way to give me estimates of each individual thing plus everything together. He didn't pressure me to spend money I don't have or make me feel bad about not being able to do it right away.
Highly recommend!
Nick Brown
KC was great, very friendly and got the job done right. We'd definitely use him again
Michelle Flor
Rick was very professional and worked quickly to fix several things wrong with our plumbing. I would definitely recommend this company to my family and friends and it's so nice to have a great plumber now for any future repairs etc. Thank you so much Rick for being our hero!! We love our shiny new faucets and plastic pipes instead of metal now too. Thank you again Rick!! You're a true master handyman!!!!
Tim Maes
Is there a rating higher than 5 stars?? My experience with A Better Plumber was definitely a good one. I needed to have my sewer line repaired and it was taken care of in a timely manner. Travis Parish came out to help us and is extremely knowledgeable and professional when it comes to plumbing services. He gave me several options on how to go about the repairs and I didn’t feel pressured at all. I would definitely recommend Travis and ABP!
Mary Ann Van Horn
Justin did a great job. This is a reoccurring issue and Justin was the first plumber to offer and implement a solution to the problem. He not only fixed the issue he offered a solution to prevent the problem in the future. Justin knows his business. He was on-time, courteous, and a very efficient worker. He left a clean work area. Also, the price was very fair. I appreciate a company that doesn’t overcharge for a service offered.
Kelli McNamara
Had a great experience with ABP. They were flexible with scheduling to accommodate our situation, and went above and beyond to make sure we were taken care of. Both Dylan and Rick were very professional and transparent as to what work we’d need done. Both techs were able to handle the job in a timely manner, and were very pleasant despite the several set backs we faced, due to factors out of our control, and in coordination with Denver Water. I was very pleased with the end product and the level of communication provided from both the on-site technicians and ABP’s front office. If you need any plumbing work done don’t hesitate to ask give these guys a call. All of the 5 star reviews are there for a reason!
Lindsey Ramsay
A Better Plumber was great from the scheduling to the services they provided. They were very helpful and did a great job. Danny checked over everything and explained what he found and scheduled the follow up before he left. The follow up service was great also. I would definitely recommend them!
Libby DuBose
Jacob arrived on time and was incredibly helpful and friendly! He explained the different options we had for fixing our toilet issue and provided us choices as to what might be best. He was professional and timely. Will definitely use his service again!
Joe Porcheddu
We had an issue with our kitchen sink backing up. I called A Better Plumber and they were able to send Jacob out the same day. He was able to get the drain open and working again and at a great price. Thanks!
Cecilio Dircio
The technician Rick Smith was awesome, very professional I’m very happy with his work! also I meet other two members of this company, they give me a very professional experience Thank you!!
Alicia Wheeler
Jacob was amazing. He arrived on time and was extremely clear with what he was going to do and what more can be done. When you know a big job is coming, it's really amazing to know you've got people on your side who understand and do great work. I will be recommending A Better Plumber when and to who I can and also note that Jacob is phenomenal.
Brenda Sprague
Jacob showed up early and on Mother’s Day to help fix our clogged kitchen sink. He was incredibly friendly, knowledgeable and helpful. He went above and beyond to get us set up with assistance for the larger issues we appear to have.
Travis came to run a camera through our pipes a couple days later and was easily able to diagnose a much larger problem. He was also very friendly and highly knowledgeable and once we received a reasonable quote for work they went above and beyond to get us on the schedule for the next day.
Julian, Christian, and Armando showed up promptly the next morning and got right to work fixing 10 ft of pipe that was halfway rotted out. They even encountered an ant infestation and it didn’t even delay their work. They were out of here by 3:00 that day.
We are incredibly impressed with A Better Plumber every step of the way. Travis even helped us attempt to work with our insurance to recoup some of the cost. We highly recommend!
Raul Centeno
I had a great experience with A Better Plumber. They came do a full house replacement and to fix a toilet. We also had them repair a cracked sewer pipe on our property. They were punctual and were able to get everything fixed after a few days of finding it's.
Big shout-out to Greg who was with us every step of the way and assisted with any questions we had and made sure everything was in good order once they finished
Rylee McCurry
Needed a last minute sewer scope and estimate for our client (we work in real estate), and Casey was the tech dispatched. He was incredibly knowledgeable and professional and took his time answering all my questions. Great to work with and highly recommend.
Emily Barron
Danny was fantastic and helped us out so much! He was prompt, super communicative and knowledgeable. He resolved our issue quickly and easily! Will definitely use A Better Plumber again, and will be requesting Danny! Thank you!
Hunter Roberts
Absolutely the place to go for help! Kyle holds a very high standard of professionalism and respect through his work. Extremely qualified and reliable. Thank you for the great business. Will definitely continue to use you guys thanks to Kyle! GREAT JOB!!!
Michael “Vahdyx” Stanton
***Update***
I'm assuming the owner called me, perhaps a manager to apologize. Though I didn't have time to get back to him, he went ahead and offered me a credit on my service as an apology and I very much appreciated it. My issue was minor but it definitely goes along way in my book. Customer service wins again!
***Original review***
Great customer service until I had a minor issue with the work then they disappeared! I had a pipe leak and the guy that came by was great. Good customer service. Did his job and I think he did it well! The only issue was getting him or someone back out to fix the minor issue after he was done.
Prior to the work, the house was draining water very slowly and he had to pull the cartridge from the shower to help it drain so he can finish his work in a dry environment. Once finished he packed up and left. Some time later, went to take a shower and I had very little water pressure in only the shower. Called them back and they ghosted me a couple times essentially saying they’d call and never doing so! Called another plumber (in this case a literal better plumber pun intended) and they told me how to fix it over the phone. Kudos to them for the free service. They’ll get my future business going forward.
Long story short, I think if the work is fine the first time then great, but if you need them to come back out for not doing something right they won’t. At least that was my experience.
Jeffrey Lavin
Jacob was great! He explained what was wrong and got me back in business quickly. He was very thorough and cleaned up after his work.
Tristan Sanders
Justin with A Better Plumber reviewed our job and gave us great advice of how to move forward. He was up front about pricing and potential challenges and in the end, we really appreciated the perspective he provided. Would absolutely use them and specifically Justin again.
deb bennett
Our service professional, Beau, did an amazing job for us. He was highly knowledgeable, transparent and gave us several options for each item on our checklist. Would highly recommend and plan on using them again.
Joey Wegman
Had Anthony as my plumber to replace and install a new disposal. He did a tremendous job, worked extremely quickly and efficiently. Very professional, kind and friendly service. Outstanding job done by Anthony, I will be using his services in the future - thank you!
Volkan Guc
Gage Hawks was awesome to work with throughout the whole process from coming in and diagnosing where the issue was to resolving the issue in a timely manner. There was a hissing sound from the pipes every time we opened our faucets or flushed our toilets and now the issue is no more! Gage and Better Plumber also worked with us in terms of giving us a great deal.
Thanks again Gage!
Evergreen Newcomers and Neighbors
We experienced a leak which was causing significant damage to our kitchen floor and garage celing and walls. I contacted other plumbing services I knew about and was given anywhere between a 2-4 week response time. I was able to find A Better Plumber and they came the next day. Beau, the plumber, was couteous, professional, knowledgeable, and worked quickly to resolve our issue. He explained what the problem was (which was different than my wife and I thought) and explained how he would repair the problem. Beau did an outstanding job, and both my wife and I are extremely satisfied with the service we received. If we have another problem, A Better Plumber will be my first choice.
Goose One
I have had the best experience with the service of your company A better Plumber, Jacob the technician who assisted me was very efficient and managed to unblock the pipes, he clearly explained the steps to follow, I'm very satisfied.
Tom and May Claire Hetzel
From phone inquiry to delivery and installation of a new water heater all within 24 hours. My wife had just had a medical procedure and was needing a warm bath to soak. Of course that's the day the water heater quit. Justin, the plumber, was on time, clean, courteous and completed a very impressive install without breaking a sweat.
Steven Henry
Kyle came out to look at a damaged water shut off under our kitchen sink. He was on time, very professional, informative and fixed the issue quickly. I’m very satisfied, and will continue to use them in the future when needed. Thank you all very much.
Bob
Dylan was at the door on time and completed the job quickly. I paid another plumber over $900 to replace two quarter turn valves. Dylan replaced two sections of corroded copper pipe for half that amount. He is competent, respectful and fast. I will definitely call this business next time i need a plumber.
Jami G
I was so happy & relived at how honest & helpful this company was. Kyle went above & beyond to help determine the issue we were having. Good luck in your career ahead of you. I would recommend if anyone is have any issues. Call this company
MrColoradoCrow
Jacob was awesome, timely, and professional. He took extra care to respect my house and space. I will only use A Better Plumber Co. if I ever need anything done in the future. Great job and thank you.
Keaton Meidinger
A Better Plumber is a fitting name. This is not the first plumbing company I've used in the Castle Rock area but it will be my last! Beau arrived on time, was knowledgeable, and very efficient during the service appointment. I couldn't ask for more in a plumber!
Julie Revers
Technician Danny came out to look at a sewer backup and flush it out (no pun intended). He was on time, extremely friendly, professional, listened, and explained everything very clearly. He also waited patiently with a smile while I searched my work calendar for the best follow up time. So nice to have service of this caliber...I was almost convinced that good service and professionalism was a thing of the past. Very happy with Danny's work and service. Best of all... Problem solved!!
Stuart Barfield
Danny came by and fixed everything perfectly. He knew exactly what the issue was after a quick inspection and was able to take care of it right then. He even took extra care to be quiet as my daughter was sleeping in the room across the hall.
Xxaayy 4x
Kyle B replaced our leaking faucet and did a wonderful job. He was on time, wore shoe covers and took care of all our issues in an extremely timely and Effiecient manner. Would highly suggest using A Better Plumber to all friends and family! Thank you!!
Stephen Austin
Danny was fast and efficient and had the drain cleared in 15 minutes. Plus, he was right on the time he said he'd be. And, he preformed a free chlorine test on my water. I highly recommend using A Better Plumber. I've used them before and have always been glad I had!
Kelly Reed
Just wanted to give a shout out and a huge thank you to DeShawn A.
He came out to work on our 1964 bathroom shower remodel, our ONLY bathroom and, did a fantastic job! He had us up and running the same day! He was so professional and friendly! Also very patient with my hovering husband. LOL!
Thanks again DeShawn.
We highly recommend this company and the people that work there!
Andrew Wickstrom
This company did a wonderful job on plumbing repairs. They were transparent and up front the whole time and did top quality work. Janson, Gabriel, and Desean were great. I will use this company for future plumbing needs.
Anthony Reyes
Carlos and Jacob were very helpful and professional. Would definitely recommend this company and these individuals
janice brown
A Better Plumber really live up to their name! They are, by far and without a doubt, the best plumbing company to serve the Front Range! We recently had a few plumbing issues, and were worried about finding a good plumber…(after past bad experiences with other local companies). Avery and Beau helped us with different projects. They were both extremely bright, friendly, scrupulous, hard-working, and went above and beyond to get the jobs done! The pricing was VERY reasonable, especially for the quality of work. If/when we ever run into another plumbing issue, they will be our first call! I have recommended them to family and friends, because it seems rather difficult to find a trustworthy, reputable company such as this! A real gem! You will not find a better plumber, until you call A Better Plumber!
James Van Meer
Excellent service, this company lived up to the reviews on Google. An employee there by the name of Rick handled my call with professionalism and expertise. I appreciate the work he did for me, well worth the money.
CJ Stockford
Kyle was an amazing plumber. He was on time and very professional. He joked around with my husband about the mess he had made to our master bathroom. Kyle took his time and allowed my husband Jim to watch everything he was doing. Jim picked up some good tips and tricks. When we get ready to remodel the spare bathroom ( which will be identical to the master bath), we are definitely going to call Kyle again.
Jamie Fischer
Great experience with A Better Plumber. The technician KC came out to help us with an urgent water leak within an hour or two of the call and completed the work quickly and efficiently. Thanks!
Jana Bagwell
We found a water leak of 350 gallons per day on our side of the meter. Called A Better Plumber and they sent Kyle R. out that day! Thanks Kyle for getting the work set up! The work that the team did headed up by Carlos was excellent and new copper installed from meter to the house. Really couldn’t ask for better more professional folks!! Well done!!
mypreciousdolls
Beau was great. I had a water pressure issue with my kitchen sink. He resolved it in 15 minutes. I then had him estimate a few upgrades which others had previously estimated. He noticed and told me of many things others had overlooked, my house plumbing is complicated. I desired to have a washer and dryer hook up. Beau was the only one to point out that the hook ups were not the issue, there was no place to vent the dryer. No one else either realized that would be an issue or they didn’t care. Beau was honest and forthright. I appreciate that kind of service. I have his card and it is on the refrigerator. I will be using this company again.
Fernando Hernandez
We had a sewer cleaning done today by Danny. He was very pleasant and thorough with what he was doing. Even though we had a couple people come to our house for various reasons, Danny was very patient with our busy day.
Korey McGee
Avery and Cody were great, quickly found a leak at had and fixed it. Great communication.
Galen Wiles
Jacob was great. Very courteous and competent. The issue was not easy to resolve, but he stayed with it until he cleaned the clogged drain. He cleaned up after himself and left everything, but the clog, the way he found it. Will use him again if needed.
Brent Mowery
Kyle came on the Sunday of Labor Day weekend to fix a leak I couldn't handle. Superb work and was willing to share his wealth of knowledge. Will definitely be keeping contact info for next time
Jacob P
Great customer service! I had a plumber come out that we had a small problem with. so I called and spoke with Jeff one of the bosses who immediately solved my problem and sent another tech out ASAP. Would recommend.
Chris Larson
Jacob came out to my house and provided great service. Responsive, quick, and effective.
RJ A.
John, nice guy, but the services provided were just too expensive unfortunately at $1500 total. In the end we couldn't afford the further shower repairs needed, and the plumber had to leave without really doing anything. Even then, the diagnosis alone cost $300 for what quite frankly was a whole lot of nothing. Very disappointing. We would have been better off not calling in.
Edit: We called in a hispanic plumber, and he fixed not only one shower but our second one as well for $1050 in 2 hours. Now that's impressive, and affordable.
Final Edit: Contacted Jeff, and very comprehensive and respectful fellow. He humbly apologized for the rare disservice and offered me a full refund for the services in question. I had a rough first time with the company, but I will definitely reconsider my view of the service and would definitely try again if ever needed in the future.
Jen Middleton
Dylan from A Better Plumber helped us a resolve an issue we've been facing for a while now. We are very appreciative of his help and was very easy to work with!
Sarah Oliver
This was our second time using A Better Plumber. When we had an emergency leak, I knew who to call. Beau was very courteous, listened to our issue and resolved it. Thanks, Beau!
Vinny
I had janson out today for a sewer scope and he was professional, on time and answered all questions I had for me clearly and I’m a way for me to understand the situation would definitely recommend asking for him if you call them for a appointment he is amazing!!! 5 Stars!!!
Jen Stebritz
Danny is very professional and kind. He was smart and knows what he is doing and does it correctly. Answered my questions with a smile and patience. Thanks so much Danny and The Better Plumbing Co.
Peyton Jackson
Top notch service! My dog got ahold of my stretch armstrong toy and put it in my bidet, did a real number on the pipes. These guys had it fixed and me feeling fresh again in no time!
Charles Carlisle
Excellent experience! Called at 9PM on a weekend and a tech was out the next day. Tech was polite and even gave some pointers for maintaining my plumbing for the future to save money.
Terry Bowen
Had a leaking indoor water pipe, and they sent someone out that morning to fix it. Pipe was in a tight spot, which made the repair difficult, but my plumber Beau did a great job with it.
Drew A
Rick was on time, very polite, and did a really thorough job replacing a faucet that was in terrible shape. All cleaned up and the faucet looks great. Thank you for the service!
Casey Barton
Couldn't ask for better service. Kevin provided fast, pratical and quality service. I appreciated his professionalism and transparency during our interactions. I will be calling them for any issues in the future! Thank you!
Cindy Rogers
I am very pleased with the service I received from Beau Halvorson. He was polite, efficient, knowledgeable and persistent in figuring out the issue with my tankless water heater. I highly recommend A Better Plumber CO.
Taylor Hurst
KC came out and was fantastic, will absolutely recommend him to other people! Quickly figured out the problem (why it was leaking) and fixed it even quicker. Also just an all around good guy. Definitely ask for him!
Diana Eagle
Very professional, very quick response. Great safety measures in place (I was told exactly what to expect and sent a photo of the technician before service). Jacob was knowledgeable and helpful and was able to solve my plumbing problem.
Nick Cesternino
KC and Emilio did a great job and were very professional. I felt that I was getting good advice and they were able to fix the issues I had.
Robbi Richmond
The A Better Plumber CO tech (Kyle) arrived on time, was professional, knowledgeable and a pleasure to work with. The job was completed quickly and professionally. Definitely made a stressful situation a little easier to cope with. I hope to not need an urgent leak repair again, but if I do I’m calling A Better Plumber CO!
Chris Torres
K.C. was friendly, professional and arrived on time. He was experienced in his profession and taught me a lot about the plumbing system in my home. Thank you so much!
Jody Hudson
Returning from vacation, of course, the water heater is leaking. Every plumber call only had appointments for sometime in the future, not A Better Plumber. Kyle showed up and the magic happened. He was so professional, nice, funny, and knew his stuff.
Thank you, Kyle 100%.
Marlies Ruck
Kyle and Avery were punctual and quickly diagnosed the problem. They patiently explained the issue to me and answered all my questions. Thank you for your help!
Haley Talley
Beau came out to help us fix a leak. Unfortunately it is an appliance issues but he was extremely helpful in diagnosing the issue for us. He was on time and very professional.
Leah Moser
Highly recommend!! Had a bad clog in kitchen sink and they came next morning. The technician Danny was very professional and provided great insight and advice in addition to spending extra time on the issue and walking us through it.
Will absolutely be calling him again with any future issues or concerns.
Jacob
Avery our tech was very helpful and professional even though I didn’t wind up using their services. My home warranty wouldn’t cover the desired repairs so I had to decline the service and just use their inspection.
Charla Thorstad
Gabe installed a Halo 5 water filtration system. He was polite, on time, and industrious in figuring out the best place and way to install the system. Overall, a good experience. Charla Thorstad
Lisa Herrmann
Avery was prompt and professional and did everything he said he was going to do. The office called to let me know there might be a delay because of traffic but it was still within the time window given; they didn't have to call but I appreciated that they did.
Jeremy Bjorem
Rick was amazing and fixed our leak with ease. Very professional!
Nico Cosca
Once again, Danny was extremely professional and efficient and was able to help me take the next steps within the company to fix the problems in my older home. Good stuff, would recommend!
Quality Builders LLC
These fellows were right on time. The technicians that were sent out, Jacob and Carlos were very professional and got the job done. Thank you for doing such a good job.
Chris Solinski
Beau was awesome and timely. Got the job done in a timely manner. I will highly recommend a better Plummer CO to friends and family
Ashley Beach
Danny was amazing. So helpful and stayed longer than he should have. Will never go to anyone else. Thank you for taking care of us
Kurlkurry
ABP, specifically John, came out and replaced the pressure overflow valve on my water heater and it was all in all a pleasant enough experience.
Firstly, they apparently have a receptionist/booker who will answer the phone when you call them, which already puts them ahead of most other area plumbers.
They were able to set an appointment for my non-emergency repair fairly quickly and John arrived right when they said he would. While here, John was professional and got right to work, finishing up in less than an hour.
Their price was perhaps a little over what I had been quoted by some other plumbers, (maybe 5- to 10-ish%) but the aforementioned professionalism, timeliness, and ease of scheduling an appointment outweighs that in my opinion.
Keep them in mind if you need a plumber.
Sandra Williams
Fixed our leak and was very friendly and easy to work with! Will be calling them again for any future problems..Janson was our technician he was awesome!
Ashley Brookshier
5 stars all the way around! Janson kept it honest and made the process fun. Would definitely hire him again :) highly recommended
Stephanie Little
Everyone I worked with has been professional, friendly, knowledgeable and took the time to really explain everything! Thank you Jacob, KC, Mike, Jeff and Travis!! You’re whole team is amazing!!
Christopher
Our tech Jacob was very professional, responsive and respectful. Seems like a good business and I would certainly continue to use.
jenn lobue
Update: owner Jeff and ops manager Mike reached out to us immediately and resolved 100% of the issues within 48 hours. Mike personally came here to see the mess, provide brand new parts, and apologize. They then sent Justin to do the work and completely started from scratch with new pipe, valves, trims. Standing by these guys and recommend using them as long as you don’t get a “night shift” guy involved in complicated work.
5 stars for final product, just wish it hadn’t taken so many attempts and escalations to get there.
Original review:
Where to start? How about just save yourself the pain and DON'T with this company.
They cane out to fix an issue with master shower. Gave quote of $4k. Planned to do repairs the same week. (Kyle- July 1)
First crew comes out (jimmy and Gabe), jams a valve into the wall without consideration for how it fit or looked. Handles crooked, can't turn two at the same time because they aren't spaced properly. (July 7)
We complained and they sent out John. John says the first crew was completely wrong in how they "fixed" the problem and needs permission from someone to repair the repair. Ok, fine, get permission.
Told us to get our tile guy to remove two tiles so they could access the rough plumbing. Ok, tile out, come back.
John comes again to fix the messed up repair. July 15. Re-roughs the entire shower wall. Says have the tile guy come back and patch tile, then they'll come back to do trims. Ok, $500 in tile repair plus the original $4000 in plumbing charges, and still no functioning shower after 2 weeks.
Tile guy repairs tile. Plumbing company sends out Dylan today 8/1 to do trims. Supposed to show up between 5-7pm. Shows up at 7:15pm.
Dylan proceeds to lose a screw to one of the shower handles, ad lib by using two random non matching screws that he found laying around, strip both screws out completely so they're stuck in the valve, and leave the whole thing with two shower handles hanging crooked out of the wall without any way to get them out due to the stripped screws, and the third handle not installed at all because he broke off one of the screws inside the wall valve. $2000 in kohler valves and trims now ruined and useless. He finally left our house at 10:15PM on my insistence, and we immediately called the company and we're told "it will be escalated to management" which is what we've been hearing for 4 weeks and 5 total visits from various techs. A full month after the initial visit and still no functional shower!!
Don't hire these guys. You might get a master plumber or you might get a complete moron- it's not worth the gamble. My dog could've done a better job.
Josh Burris
It was nice to meet Rick, he was nice and professional. He fixed the problem in just a couple minutes! Great company!
Jeremy Berg
Rick Smith did a great job. I was very pleased to have my problem fix on the same day that I called it in.
Kelsey Jansen
Jacob and Carlos did an amazing job with helping us detect our problem and scheduling us for the next steps. Both were very professional.
marshall adams
Jacob and JM came out on time, were professional, quickly fixed the problem, and even worked to help me address another unknown issue. Will use again and would recommend them to friends and family.
Madeline Juillard
Kyle was great! Installed our dishwasher. Was super thorough and answered all of our questions.
sylvia osgood
Danny did an excellent job. He was friendly and didn't waste time.
He explained exactly what he did. I was extremely pleased.
Danielle Osborne
Jacob and Carlos were absolutely amazing! They were on time, quick and professional! Definitely recommend!
Ashley Feeney
Last week we needed to have a few exterior and interior valves looked at and potentially replaced. The technician, Beau, arrived on time and was friendly, efficient, and took care of our flooring as he moved from space to space. We ended up having our exterior valve replaced and he was fast and tidy, and described what he was doing and why. Scheduling was also easy and friendly. Thank you!
Audrey Ward
Denny was very professional, clean, knowledgeable and on time. We would recommend him and if we have any more problems we'd want him.
Alison Romer
We called A Better Plumber to clean our sewer line out to the street. Our house (and pipes!) are from 1955 so this is no easy task. The crew hit some snags along the way and were completely communicative and helpful the entire time! Even Travis, the owner, came out to help figure out just what was going on and make sure everything was completed properly.
I've also had a new water heater installed with this team and that experience was easy, quick and worked great! Good price too - I shopped around and compared to three other places.
I cannot recommend A Better Sewer enough! You will not be disappointed.
Michelle Martinez
Dylan came in the evening, snow coming down and freezing temperatures, I would have been a little grumpy but not Dylan. Dylan was friendly, professional, and thoroughly looked at my issue, fixed it and educated me on faucets, what he did and what I could look for to prevent any further damage! He was fantastic. I was also updated on the arrival of Dylan by a friendly person on a consistent basis-excellent customer service!
Highly recommend this company. Professional and reasonably priced. I will use this company again.
Tyler Hearn
I used A Better Plumber to help with an emergent leak we had in our kitchen, and they were able to get someone out within a couple hours, late on a Saturday night. Kyle was the plumber that came out and helped with everything. He didn't have the specific part with him but was able to stop the leaking for the night and came back the next day to fix the repair.
Kyle was knowledgeable, fast, and thorough. In addition, I worked with Denise and Mike at the office to schedule everything, and then followed up with some questions the next day for our insurance. Everyone was super kind, helpful, and more than willing to assist with any questions we had. We will definitely use them again in the future, just hopefully NOT for an emergency leak. Thanks again to the entire team!
Brent Caraway
What a great company! This is the only plumbing company I will do business with again. I was worried our main drain line was clogging up. Two companies I called said it would be a week before they could take a look. A Better Plumber came out the very next day!
Danny arrived on time, was clean, professional and respectful of our home. The best part is what happened next. After running a few checks and inspecting the drainage, we were told we did NOT have any plumbing issue. He took the time to explain how he was running his checks, and then he did a free courtesy clean of one of our sink drains he noticed was draining slow.
He could've easily lied to us and made a dramatic speech about how we were on the verge of a plumbing catastrophe, but he told the truth, was patient, and genuinely just wanted to make sure all was well.
Definitely a recommend!!
sam Auran
Danny and Carlos were kind, promptly fixed everything, and answered our questions! 10/10 would recommend! Great with dogs too
Samuel Bell
Gabe was terrific! He replaced our kitchen sink, disposal, and old valves. He even stayed late to get the job done.
Asher Wittenberg
I have used A Better Plumber a few times. They have always been super professional and responsive and were always on time. They do good work and both fixed my basement ejection system and installed a water heater. Their prices arent always the best in the market but their service makes up for it. Id recommend them for any plumbing needs.
daniel pinedo
Replaced my water heater and I was very impressed with the time and price. The tech was Jansen he was awesome!! 5 stars
Maritza Lopez-Galindo
Jacob and Carlos were extremely friendly and knowledgeable; helped me through some of the nerves that comes when dealing with poop.
Chris Schmidt
Beau was awesome! He got our sink plumbing reconfigured quickly and when he was done took the time to walk my wife and I through what he did and educate us a little. The work was top notch and the pricing was affordable. I would highly recommend Beau and the team A Better Plumber for any plumbing projects!
Chuck Johnson
Excellent experience with A Better Plumber CO. A friend recommended them as we could not get an appointment with our regular plumber to fix our single handle shower valve. I called Friday morning and within 3 hours Beau H. arrived. He analyzed the problem, got the parts needed and in 2 hours had it fixed. Beau is very knowledgeable and professional plumber. As it turned out, he is the same plumber who had done the work for our friend who had recommended the company.
I would highly recommend this company and Beau Halvorson.
Dana Spohr
I used this company once when they were "A Better Sewer Inspection" and had such a great experience, I chose to call them again for a routine maintenance sewer inspection. I was able to schedule it with one day's notice! Peter showed up at the beginning of the time range and was so friendly and professional. This second experience did not disappoint and I will not hesitate to call them for any plumbing need!
Fabiola Corchado
Jacob and Carlos where just amazing they show up on time took the time to explain to me what the process was going to look like . Overall excellent and super professional. I would totally recommend them any time.
Rick Rosetti
I had a great experience working with A Better Plumber. The initial call was for a running toilet, and after determining it needed replacement they did not charge me for the first visit. I scheduled to have Jimmy install a new one and he was here right on time, very professional and friendly, and had the job done within an hour and a half. I would definitely call them again when I have plumbing needs.
H S
A Better Plumber was a great choice for my recent kitchen faucet install. Beau arrived promptly and completed the work quickly and professionally. The scheduling process was easy and convenient, and they have weekend appointments available. All in all it was a great experience.
P Schnelker
We woke up to water in our basement due to a busted water heater, and A Better Plumber was able to come out the same day! On a Sunday! Kyle was personable and professional and finished the replacement an hour earlier than his estimated time, he was great! Very grateful for a timely and effective replacement.
Vere Cadore
Jacob and Jm were awesome and very professional. They answered all of my questions. I would definitely recommend them to anyone.
Corinne Johnson
Absolutely stellar service! Beau just finished up here and our water is successfully back on WITHOUT water everywhere! I spent way too much time trying to figure it out and he basically came in with a magic wand. Beau was polite, knowledgeable, quick, arrived early, tidy, ethical, and professional. 100% asset to A Better Plumber. If I ever have any issues again I will call without hesitation. THANK YOU, BEAU!!
Paul Manutes
Jesse and Jacob were super nice. Very professional. The price for the service was extremely reasonable. Company had a next day appointment. They text with a name and photo of the plumber the day of the appointment, which is a nice safety measure. They were to the minute, on time. Work was completed quickly and at the price quoted.
Abby Hardt
We’ve used A Better Plumber twice now in the last 6 months, and I have no reason to use another business. They are awesome!! The staff is so friendly and the plumbers that have come out are so great. They explain the issue and solve it quickly. Danny was out today and did a great job. I also really appreciate they send a photo of the plumber before they arrive, and they quote you the price before they get started solving the issue. They’re prices also seem very reasonable to me. So thankful to find a good plumbing company!!
Scott Sinclair
Kyle was so helpful in very urgent situation where my bathroom pipes burst and the main floor of my house was flooding. He was kind, knew what he was doing, and was efficient and ended up fixing the issue! He was all around a really nice guy and answered any questions I had. I went from being totally panicked to completely calm because of Kyle! Thank you so much!
Kristin Fuller
Great response time and excellent service. We had two leaks in one week and we were able to get help in a timely fashion. We are so grateful for your help! This is a great business and I highly recommend them! Huge shout out to Kyle on a great job.
Chettra Roseley
We mistakenly left our hose attached over the winter and learned an expensive lesson, our lawn faucet cracked and of course, left a mess in the basement. We called A Better plumber on a Saturday evening and Kyle was able to come out that night, assesses everything and even told us our pump sump was installed incorrectly. He explained everything thoroughly and gave us a few options in terms of getting things fixed/replaced, and was able to get everything replaced within a couple of days. We’d highly recommend A Better plumber a million times!
Kyle, thank you for taking care of our home! Water issues are always a nightmare and something no homeowner wants to deal with, but you took care of us
Graham Corcoran
Danny was our plumber today to fix an over flowing drain pipe on the laundry room washer. Danny is knowledgeable and friendly. He was able to answer all of our questions. He takes his time and does a great job. The issue was fixed and verified to be fixed with us. This is the second time we have had Danny as our plumber and we only have positive things to about him and A Better Plumber Co.
Ada Claire
Danny with A Better Plumber was awesome! On time, meticulously clean, and didn’t leave until he solved our problem. Price was very reasonable. Will definitely use again!
Allan Wood
Beau did first rate work. He explained what had gone wrong with the old faucet, and made sure that we understood the working features of the new one. Friendly, thorough and well spoken, it was a pleasure to work with him and if I need any further plumbing work to be addressed, I know who to call.
Michael Paukstis
Beau is the one who came out and replaced the main shutoff valve, pressure adjustment valve, and a leaky shower valve. He actually was able to show up early (the office called me to make sure that was ok.), assessed the work and parts needed, and then started right in on the work. He was very professional and personable. He also gave me the best price for all the labor and parts and was very satisfied with the final cost. I went ahead and invested in the annual membership and with the 10% discount that gave me the final cost was $10 less than without the membership. It also includes a free main sewer line flush ( worth about $300) so I really came out ahead. I'd recommend this company to all my friends and family.
Mike Davis
I did not personally do business with A Better Plumber myself but my neighbor had them over getting work done. While the technician was wrapping up his job, he came and knocked on my door and alerted me about a dangerous noise coming from my AC. The technicians name was Kyle B and he informed me my AC coil sounds impacted from debris and my compressor is over working itself and I should get it maintained and cleaned. Just 2 days later my AC completely went out but was able to be revived because of Kyle's advice and act just in time. Phenomenal professionalism and courtesy demonstrated by Kyle B and A Better Plumber. Will definitely be calling when plumbing problems arise!
Carleigh Rolf
Jacob was very professional and did a great job informing me of where our main drain pipe is. He also noticed a slight gas smell by our water heater and called his supervisor to ensure no biggie issues. Gave clear instructions on what to do if that changes. Great work! Highly recommend this company!!
Alisha Eichin
Rick Smith was awesome! He was so friendly, smiled a lot, listened to my concerns and came up with solutions in a short period of time. He was professional, super easy to work with and cleaned up after himself. Thanks, Rick! We’d have you over any time we needed something fixed!
Samuel Whitney
These guys are incredible! From setting an appointment at 9 pm to work on a condo kitchen sink, something that 3 other companies told me they wouldn't work on, to the actual service performed by Jesse L, A Better Plumber went above and beyond. Fixed my backed up sink, kept me in the loop all along the way, and the cost was astonishingly low. I won't go to anyone else from here on out!
paul detlefsen
Had issue with kitchen sink pipe getting clogged and Danny responded doing a very clean and effective job. Covered the floor and area around drain access and then spent time talking about drain maintenance. He set up an appointment with Brandon to scope our main sewer line for no charge. Brandon was also on time and very efficient scanning the line which was full of root hairs. He set up a appointment to remove the roots in the line and also provided alternative estimates to stop the problems with the roots. Jacob arrived a couple days later, as schedule, to clean out the roots which was not an easy task with the limited space access to the line.
Danny, Brandon and Jacob were all very professional, went out of their way to make sure things were clean, and very outgoing about corrective actions we might take in the future but were not pushy at all with recommendation. Was very happy and satisfied with the services provided.
Michael Morrissey
Called for a backed up tub, Jesse came right on time and was super helpful right off the bat. He identified several problems with a quick inspection and was able to get my disaster averted rather quickly. He knew his stuff and was able to explain everything to my landlord concisely. Highly recommended!
chas herrin
I called to schedule a service call at 4:45 on a Friday afternoon. The dispatcher was great when I explained our issues with backed up toilets. They scheduled a service tech Danny to come the next day on a Saturday. It snowed 6" overnight. Danny showed up and was extremely nice, personable, knowledgeable, and a hard worker. He had the issue fixed in under 2 hours in the cold and snow. The price was very fair. We will not hesitate to use him again. Thanks, Danny. You are a true professional.
Robert Hofmann
February 25, 2022 dawned cold with 4 inches of snow on the ground when a team of highly skilled workers from the Denver firm, A Better Plumber, showed up at 8 am to install a new 63 foot sewer line. A Better Plumber used a sewer replacement method that pulled the new line through the existing line. Eight hours later we had a new sewer with very minimal damage to our lawn and landscaping. The installation was more complicated than originally expected as the sewer exit location from the house required the removal a section of the entry sidewalk. The Better Plumber workers took the extra challenge in stride and still completed the job on schedule. We now have a new sewer line and you need to look twice to see any damage to our lawn. They had to remove one of our favorite rose bushes but did so in a caring way so that we think it will survive transplanting. If you need a new sewer, or need it opened, be sure to call A Better Plumber. The workers are skilled and efficient and the price is fair. You won’t be sorry.
Crista Holland
The whole experience was great! The guy who operates the phones was so friendly. My technician, Deshawn, did an excellent job. He explained the ins and outs of what was going on with my sprinkler backflow. He was prompt, quick, and friendly! Will recommend and will use this company again.
Rachel N.
Kyle came to our house this morning, and was great. He evaluated the issue from all angles (in the crawl space and in the bathroom) and helped us determine next steps. He explained everything, and made great conversation too! Great he could check this out on a weekend as well.
Clare Lewis
Avery came to check out and then replace our toilet. He was very friendly, knowledgeable, and respectful of our home. He clearly understood our concerns and left the work area spotless. We appreciated receiving his photo ahead of time and that he wore the company logo. Price was better than another company had quoted us. We will use A Better Plumber again.
Greg Wolgin
When we found out main kitchen sink leaking, we called and were able to get an appointment for later in the day. The VERY nice gal that answered the phone was very helpful...and sweet. DeShawn came out and did all he could to help figure out the what, where and why. He was very friendly, professional and honest...and when he said he could not find a reason to to do any work--he gave us some ideas to help in the event a leak happened again. And should we need help--I WILL call them! Very appreciative of this company.
Ro-Tien Liang
I called Sunday evening after I put a screw through a 1/2” water supply copper pipe. Avery Babeon was our plumber on call. He came within 20 minutes and fixed under 30 minutes. Professional and courteous.
Van Sullivan
Jacob came over and did a great professional job. Very knowledgeable and helpful, and will use this company from now on.
Rick S
I called A Better Plumber because i needed emergency service. They answered immediately and dispatched someone very quickly. Jacob arrived ahead of schedule and was professional and efficient. Not only did he resolve the issue, but gave tips to prevent issues in the future. I would reccomend they to anyone with a plumbing issue
Kathie Hamby
From setting the appointment to the day of service, I had exceptional customer care! Jacob was on time and thorough with our drain cleaning. He gave helpful info to prevent issues and recommendations if other issues arise. Highly recommend this company!
Alex Pritchard
They are very prompt and the technicians are friendly and skilled. Some of it borders on price gouging, though. We had a garbage disposal that was stuck on something. He grabbed his Allen wrench and twisted it back and forth a few times and voila, it worked. $375
Updated: discussed the situation and they refunded most of the disposal fee. They’re a good option to have for when time and convenience is more important than money. Then again, being mis-charged took more time and made it less convenient. Wish I could give them 3 and a half stars
Ariana Allingham
I won't use another plumber now that I found this one!!! I've used them twice. Once was for a problem I had 3 other plumbers out to fix and none of them knew what to do because it was an odd problem. A Better Plumber came out and fixed it!! This time I had some leaks and Beau with this company was out and again fixed it without any mark ups and told me exactly the problem and fixed it in no time. And it works as good as new now. Both times they were friendly, professional and knowledgeable. Also, they didn't talk down to me like other professionals have. I can't say enough good things about this company!!
Dharol Tankersley
A Better Plumber made it easy to get my service scheduled, they confirmed their arrival by text and showed up on time.
They quickly diagnosed the problem as a problem with my fridge, not the plumbing line.
They gave me thorough advice on calling lowes and what to tell them about the defective part of my fridge.
Not looking forward to my next plumbing problem but do look forward to working with Beau again when the need arises!
William J
I had a great experience with A Better Plumber. I flushed my glasses down the toilet and so I called for service. I needed to get the toilet unclogged but I never thought I would be able to get the glasses back. Jesse was able to unclog the toilet and get the glasses out in one piece, which I never thought would be possible. Thank you, Jesse!
Hannah Loendorf
Greg was great! He was quick and did an amazing job fixing our sink. I will make sure to ask for him next time. He was also very communicative to us about the product and what to do and not to do to help the product last. He was overall great!!!
rachael baumgartner
We called A Better Plumber Sunday evening and had a tech out promptly Monday morning. Shawn showed up and was excellent, very friendly and informative. He got our outside faucet repaired with attention to detail. We really appreciate the help and will recommend to others. Thanks!
Leslie Hopwood
Arrived on time. Identified multiple problems that needed to be fixed. Justin listened to my concerns and was extremely informative on maintenance. The work was done beautifully! The price was higher than I expected, , but you get what you pay for! High quality!!! I will recommend!
don burke
Kyle was spectacular! He listened to my issue and looked it over. Turns out I just needed to tighten up the fittings. Being a disabled person I apparently didn't have the strength anymore. He explained everything to me and went above and beyond his duties. You all got a pretty good guy and business. Thanks for the help.
Lindsay Bromall
We had a broken garbage disposal that we couldn’t repair on our own - we called A Better Plumber and they sent someone out same day. Kyle arrived and identified the problem so quickly and knew exactly what to fix!
Couldn’t have asked for better or more efficient service!
jenna culver
Danny was very helpful and knowledgeable! He was also caring and commiserated with my boyfriend about a surgery that our dog just had. 10 out of 10, would definitely recommend!!
Elise Bentley
Rick helped us install a missing toilet flange on concrete flooring, as well as our new toilet. He was on time, quick, professional, and extremely nice. Very satisfied with his work, and we will be calling A Better Plumber for all of our future plumbing requirements!
Visanu Tongwarin
Came out the day after I called for a diagnostic. Came within early part of time frame. Jacob was great and professional. My kitchen drain was clogged and it took a few time so I clog it and he tested it multiple times to make sure it was completely cleared out. He then gave me tips to make sure it doesn’t happen again.
Diann Mazingo
Jacob did a fantastic job explaining what needed to be done to unclog my kitchen sink and quoted me a reasonable price ($219). However, after he sent a cable in around 50 ft, the clog persisted. He immediately contacted his office and arranged for a technician with a camera to come out and, hopefully, isolate the problem so he could determine the best way to fix the problem. I fully expected to pay the agreed-upon price and was pleasantly surprised when Jacob told me there would be no charge, including the camera appointment! I will likely be back to write another review for the camera technician and, if necessary, other services performed. Thanks, "A Better Plumber," you're definitely named appropriately!
Amanda Culley
Overall very pleased. They communicated with us consistently to let us know updated times of arrival, which was very helpful and thoughtful. Beau was awesome, as well! He was incredibly helpful explaining different things to us about our dishwasher disposal, toilet plumbing, as well as where our main water shut off was located in the crawlspace of our home (in addition to where we could shut it off from the city, so we don't need to crawl into our crawl space in the event of a flood). We were able to get a quote for a pressure regulating valve and schedule that fix on the spot. Very happy!
UPDATE 5/18:
I wanted to add to our initial review as we were able to get the pressure regulating valve installed today by Jimi -- Jimi was excellent! He arrived right within the estimated window of time, and was able to get the PRV installed pretty quickly. He also went above and beyond by showing us our water quality with some recommendations, and helping us out with a simple toilet fix we hadn't been able to accomplish on our own. Very pleased!
Traci Byrne
So glad we found these guys! We had a leak at our toilet & they were able to send a technician in a few hours. Rick, our technician was friendly, prompt & quick! It’s so nice when something is broken & a service call goes smoothly!! I would highly recommend this company!
Leslie Patten
Kyle B was my service technician today. He was awesome, professional and fixed an outdoor facet issue I’ve dealt with for 8 years! Thank you Kyle and A Better Plumber ( by far)!
Mom of4
Anthony did an amazing job problem solving our drain issue on a holiday no less. Professional and helpful. We appreciated the services provided greatly.
Joe Wittig
Jacob was on time, resolved the issue, and cleaned up after clearing the sewer line. He also wasn't pushy about additional services or issues. It was a pleasure dealing with Jacob, and I look forward to using 'A Better Plumber' for my future plumbing needs.
Elizabeth VanArtsdalen
These guys are fantastic! We were able to get a fast appointment to figure out the source of a leak in our basement. Beau and Juan did a great job
Beau also helped us get set up with a restoration company that was also top notch. Thank you!!!
Rob Michel
Danny who came out from a better plumber was extremely professional and did a great job looking after us. He double checked his work and found some additional problems that we didn't know existed. We scheduled another appointment to look into the issue further. Definitely the best company I have ever dealt with for any service related issue. Highly recommend.
Conifer Pine
Jacob and Carlos were super fast at fixing our shower! Glad to have them help!
Murali Srinivasan
We had a broken outdoor faucet from last winter's freeze that could only be fixed through the crawl space. Justin Ferreira was on time, courteous, and had it fixed in no time staying within the quoted estimate. Can't beat the job warranty and reasonable rates. I'm super glad I found a professional plumbing company that exceeds expectations. Highly recommended!
Summer Hudnall
My buddy had a leak in the ceiling right above the light, Kyle came through, checked it out, and got it all taken care of. He had a great attitude and was very professional. I would recommend.
rachael murray
2nd review! Repeat customer I will NEVER use another plumbing company. Jimi was prompt, professional, and went above and beyond to help with our water heater situation. Five stars every time we use them. Thank you so much!!!
Matt Duty
These guys were great! We are selling our house and found a bigger issue than expected. Avery was fantastic with working with us on price and a quick fix. The job ended up being bigger than expected and he wanted to keep the cost lower but he was super helpful ! This company is the best plumber we have used!!
Zaid Haddad
Avery Babeon and the whole crew were professional, helpful, and got the large job done quickly. I’ll use them again.
Sean Kepler
John W did a great service repairing my 1/4 copper pipe feeding my swamp cooler! My only complaint is that the cost was very high for the work performed. I will use him again but ask for estimated cost in advance of appointment if I know the job.
Robert Cannady
This is a bit of a difficult review to write, only because I do my own plumbing around the house, but a recent surgery took me out of service for a bit. I needed a plumber to install a toilet I had purchased.
From initial contact, A Better Plumber was awesome. I was able to schedule a timely appointment and given their reviews, was confident they’d get the job done right.
Danny arrived on time as promised, and was very friendly and professional. He assessed the install and provided the quote, which was a bit of a shock to someone who knows toilet installs. That’s not his problem though. He’s doing his job and he did it well, with one exception. The toilet required leveling and that was left for me to do. I just assumed that after agreeing to a quote north of $300, that I wouldn’t be left with anything to do, especially since I was recovering from cervical spine surgery. In the end, not a huge deal because I know how to properly level a toilet. Just a bit surprised that the quote wasn’t all inclusive.
As someone whose done their share of process improvement, I see room for A Better Plumber to improve their process by ensuring the customer has a clear understanding of what IS and IS NOT included in the price quoted. This eliminates any surprises at the end of the job.
It’s on me that I made assumptions. I take responsibility for not asking enough questions. I was on pain medication and obviously failed to ensure I had a clear understanding of what was included in the install price.
Much of my experience with A Better Plumber was FIVE STARS. I’m deducting one star because of the points noted above.
Would I use them again? YES. I’d just make sure to ask more questions to ensure no surprises at the end of the job. Would request Danny again, too!
Linda Schroeder
Dillon was very professional and did amazing work to get the new garbage disposal install finished up and in top working order at mom's house. He was thorough and explained the entire process as he did it. He was on time, respected our home, and cleaned up after he finished the work. I would highly recommend the company and also this tech, Dillon.
B. A.
We had a clogged sink. We called multiple places and could not get anyone to show up same day. Not only was A Better Plummer able to assist us. They were the most affordable. Anthony was super fast and knowledgeable of the situation. He knew what needed to be done and didn’t try to upcharge us or sell us on additional repairs. I will definitely be reaching out to them again!
David Graebe
Jacob was a good guy who took the time to explain all the options that were available and he didn't pressure us into using his services. He just gave us the information we needed to make a decision that best worked for us
Patrick McCabe
Dylan was awesome! Very professional quick service and super easy to work with. Prices were reasonable for a last minute call.
Mary Wood
Muris was awesome! He did both the original estimate and the repair. For the estimate he spent extra time with me answering my questions so when he left I was comfortable with what needed to be done, what parts needed to be replaced, etc.
I wasn’t expecting him to be the person doing the repair, and was really excited when his picture popped up in the text telling me he was on his way (really like that ABP includes a picture of who they’re sending).
He did the job, saw the shower handle was slightly off and redid the job. Since it’s my guest bathroom shower, he could easily have left it and it could have been years before I noticed.
ABP was the second company I called about my shower. Had a bad experience with first company - who charged me to fix something that wasn’t broken and left it in worse shape than when they arrived.
My experience with ABP was the exact opposite extreme. I really appreciate their professionalism, attention to detail, and the quality of work.
I would go on, but I need to go jump in the shower! 😉
Brian Ehle
DeShawn did a fantastic job with our freestanding tub and tub filler installation! He was on time and communicated the entire install process with a detailed estimate before performing the work. The company was quick to respond to our request and was very responsive on our time sensitive project.
michael norris
Shawn was great. Fast, efficient, and right on time. I will use this company again
Sean Smith
Our technician was fantastic. He was incredibly knowledgable, professional, and explained everything in an easy-to-understand manner. I highly recommend using A Better Plumber and having DeShawn as your technician!
W629 CTR
Jacob and Rick were extremely helpful. They were honest and very thorough. I can’t thank them enough for taking the time to actually solve the issue at hand. I really appreciate their work and they problem solved all our issues and fixed them within the day. Great service. Thank you
Dmitriy M
Kyle was very professional and friendly. He explained to us his best option for fixing broken pipe. He was very fast and efficient. I’m definitely going to use this company for my plumbing needs next time.
Jon Peterson
I hit my limits with troubleshooting an issue with a toilet that suddenly stopped refilling. The technician was able to diagnose the problem (a blockage upstream of the shutoff valve) and resolve it without needing to deconstruct anything, and in fact was on-site for under half an hour.
nathan slape
Beau was awesome and fixed all of my problems. I’m so happy to have found a good plumber!
Keon Young Park
I had a technician: Avery Babeon come out to assess an issue, we established that the company wouldn't take the job. But he continued to offer helpful advice.
Derrick McGuire
Jesse C. arrived quickly, was very professional and friendly, quoted a fair price and when the issue couldn’t be resolved that day he dropped the repair charge. Definitely a glowing recommendation from me!
Stacy Echevarria
Kyle B. In Longmont was extremely professional, prompt, and service oriented. He was so kind to my mother and I would request him again.
Robert Povsha
Doing a basement remodel and adding a bahroom in with an existing line in placebut never used. Had the line scoped, cast iron was split and needed 38ft of concrete dug up and new line. They were fast and took care of us until they walked out the door. Took 5 days to get an invoice from them but took a check walking out the door to the tune of just under 12000. Our contractor then informs use they left the toliet flange to high for the flooring. Probably a question that should have been asked like tile or vinyl floor so we know where to set the flange. Finally after 5 days they come back then question who our contractor is and explains how to shim the toliet to my wife who has no clue about this. For the amount of money we spent I expect it to be right and not me fixing their mistake. Travis is a fast talking salesman who makes you feel comfortable then kinda disappeares when money is exchanged. This is been my experience with them
Patrick McDermott
Kevin West was incredible, he got the job done very quickly. I would hire Kevin for another job in a second.
Michael Burn
As always, an amazing experience with A Better Plumber. We first met Travis (an owner) back in 2018 for a sewer cam. Not only was Travis professional and thorough, he was incredibly nice! When our laundry room drain was clogged, we immediately called A Better Plumber. The appointment was scheduled for the next day (at 8:00 a.m., I would add) and Danny was here right on time. Danny inspected everything and gave us a couple of good options. The first was a simple repair which got our washing machine up and running again. The second is a longer-term fix (to upgrade the plumbing) which Danny gave us a rough estimate to help us determine timing. In short - Danny built trust, right away. We weren't put into a, "gotta fix it all now..." situation. Thank you, Danny and Thank you A Better Plumber. Now, we will schedule the work, at a better time with A Better Plumber, as well as, all our future work and tell all of our neighbors what an amazing experience we had. The power of honesty and trust cannot be underestimated.
bri
DeShawn was very nice, knowledgeable, and quick. Very happy with our experience, thank you!
Travis Bonham
Kyle B squared us away! Had an issue on a Sunday and he was out within a few hours and took care of everything quickly and professionally. He was even leaving and noticed a crooked faucet and quickly fixed it. Would definitely use again, my go to plumber
Marcellee Williams
Rick was very knowledgeable and helpful as we discussed the issues I was having. He made sure to walk through the house and tell me exactly what needed to be done in order to get up to code. Thanks!
Loretta McGonigal
K C what's the the text sent to inspect by camera my drain line in the house and threw the house. He is very thorough professional cordial and I highly recommend him on any job that a better plumber sends out.
Joseph Hartwick
Jacob and Peter came to the house to unclog my kitchen line and to scope the main in the basement. Both gentlemen were very professional. They did exactly what they said they would. On top of being profession, they were courteous and shared their perspective of the situation and were not pushy for more service. They came on time and the company sent a text when they were on the way and included a photo of them. I highly recommend A Better Plumber to come to your house for your plumbing problems.
Chloe Bounds
I can not say enough positive things about this company. I will never trust another plumber again! We bought a house that unfortunately ended up having a lot of sewage issues. A Better Plumber has worked on them twice now - and both times they were helpful, understanding, and quick with their work. This past time Jimi and Omar went above and beyond to get the work done RIGHT and QUICKLY. Very pleased with the work they’ve done and grateful for the great customer service ABP has, too!
Mary Wood
Danny was amazing! We needed our issue taken care of ASAP because we were having a big event in the office the next day and he stayed as long as it took. We appreciate the hard work and professionalism.
William Palmer
Danny and Carlos came out and solved the problem in 10 minutes, after 2 companies had come out and left stumped about what the problem could be. Nice people
Lee Taylor
Dylan was friendly, patient, and arrived right on time. He was up front with costs and options and fixed our issue promptly.
Thank you, Dylan!
Laura Quann
KC was great when he came out to look at our water pressure issues today! He laid out our options and alternatives for us and was very kind and helpful!
Cynthia Lucero
Anthony was so nice and quickly fixed all of my problems with my sink faucet and tub drain. I would definitely use this company again.
Pat Bolin
Gabe and JM were professional and carried out the work required. I would call A Better Plumber again in the future if needed.
Dalton Howard
DeShawn was fantastic! He shared details about the 'why' behind the repairs, how it all works and gave some good advice along the way!
Keith England
Muris came out to clean our sewer line. He was on time, professional, and efficient. I appreciate how he showed me the video of what the line looked like before and after his service. Thank you for taking care of our new place!
Denver Maine
Great job, very professional! Only company I will use from now on.
Nodin Gryp
I want to start off by saying Emilio was beyond helpful, informational, and Kind! I would absolutely refer him and the company to any friend or family member in need! The company it’s self is upfront about repairs needed and pricing for the repairs. Emilio and the company went above and beyond to help me understand the issue every step of the way and as to why certain things were needed! Thank you to the company and also thank you Emilio!!!
Julie Martin
Travis was absolutely wonderful handling the sewer repair for my elderly parent. I would hire them for any plumbing services for your home.
chelsea sosnowski
I thought I could fix my dishwasher myself, but as I dove deeper into the project to replace some parts, I realized the valve to turn off my hot water was broken and wouldn't turn off the water supply all the way. I called A Better Plumber and Dylan W came out to help me the next day (mind you this was the week of Christmas, so I was shocked when they could help me the next day!). Dylan came out and went ABOVE AND BEYOND! He didn't just replace my valve, but gave me a few options of how to fix the issue, showed me all my water supply lines, my water shut off options, and explained everything he was doing as he did it, so I was always informed! We had a great conversation and even helped reassemble my dishwasher so it was working by the time he left. I HIGHLY recommended this company and ask for Dylan!
Anthony Graves
Kyle B. was our designated plumber and was excellent! He was professional, solved our issue and demonstrated incredible integrity. I would use Kyle again.
Chris Wright
So happy that Danny was able to resolve our plumbing issue in a short time. Cost was entirely reasonable compared to other companies
Sara Reeder
We had a great experience with a Better Plumber. The drain backed up in our basement and they were able to come out within a few hours to diagnose and correct the issue (snake the correct line). Pricing was also reasonable. Would recommend.
Kris Snyder
They came out late last year to fix our leaky spigot and figured out the water pressure was too high on the meter coming in from the city. They configured a horizontal piping configuration to control it.
Fast forward to a cold snap from winter and our spigot was leaking again. Beau made it the same day we called and replaced the faucet and the pipe back to the shut off valve. He explained everything and had us back to normal in no time. Great customer service! I appreciate knowing the cost up front too!
Bao Nguyen
We had a plumber who came out for some drainage issues from water/waste backing up into the bath tub. He came out for about an hour, used an electric snack to clean it out. About 3-4 months later the same problem had occur and this time it was also leaking out of my toilet(which was not there before) We called A Better Plumber!
Danny came and did an excellent job with his plumbing services. He was detailed oriented, thorough, and took his time. He was very good at explaining the problem, and turned out we had a bigger problem. Afterwards, he sent out his master plumber and fixed our pipes. I would highly recommend A Better Plumber. Thanks again Danny and his team.
Denver Colorado
Jimmy Bravo explained the work and I had some concerns about the hole he needed to make to fix my mess up, explained what he was going to do. Everything looks clean and showed me the work once he was finished. Cleaned his work area and am very happy with the install. Thanks for your help Jimmy B. Jimmy was professional, polite, respectful, very knowledgeable and answered all my questions.
Wade White
I called a better plumner for a leak in my basement. They sent out janson and he was amazing fixed the problem and made the whole process a fun experince!!!
Sarah Alfano
A Better Plumber really helped us out of a bind! We had a leaky toilet that was flooding the bathroom. It was around Christmas-time and we were able to get help the next morning. They diagnosed and fixed the problem the next day and we were back to normal. The service was great and the pricing was fair. A Better Plumber will always be our first call!
Dave Gillette
Danny was terrific to work with! Showed up on time and walked me through his work step by step what would need to be done, completed the job in a timely manner, and was thorough in checking his work to ensure satisfactory results I would definitely recommend A Better Plumber to anyone looking for plumbing devices.
April Grimsley
Jacob & Omar were excellent!! They were early (& checked first that it was okay to be early). Professional. Polite. Wore booties in the house. Got my drain unclogged & even cleaned out the tub. I would highly recommend A Better Plumber, Jacob & Omar!!!
Hamid Ghanadan
This business is fantastic. I woke up to a clogged sewer on a Saturday morning. Within 45 minutes of my call, I had a very professional plumber here. He looked at the entire plumbing setup and shared his work plan in detail before starting. After finding and removing the clog, he systematically checked and rootered the rest of my sewer line (he didn’t need to) and then checked every toilet, shower and sink to make sure everything was clog-free before leaving. I highly recommend this company’s service!
Korey Bax
Had a pipe leaking in the basement, called A Better Plumber and was impressed at their response time. Greg the technician was very professional and attentive to our needs. Was very thorough withe the repairs and cared about the quality of his work!! Thank you Greg!!
Alvis Nicole O'Neal
Danny came out and was very professional and knowledgeable walked me through process and proceeded with the most care. When he was done it was like he was never there. Cleaned everything up and gave us tips on how to keep our system in shape. Will use them again because of his professionalism. 10 star guy 10 star service
Emily Holden
Jacob was awesome, he showed up on time and was so professionally knowledgeable. We felt very confident in his assessment and got a deal joining their members club. Thank you Jacob, you did an amazing job!