Reviews of Roto-Rooter Plumbing & Water Cleanup. (Plumber) in Columbus (Ohio).

Roto-Rooter Plumbing & Water Cleanup

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Plumber

4480 Bridgeway Ave STE B, Columbus, OH 43219, United States

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Information of Roto-Rooter Plumbing & Water Cleanup, Plumber in Columbus (Ohio)

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Reviews of Roto-Rooter Plumbing & Water Cleanup

Sonita San

So, this is my second time with Roto-rooter. Three stars for their professional and clean work. Just this time, I feel alittle different. I didnot get to see the receipt that they charge me for the part. And for the the new valve that they install for me, it not go all the way in with the pipe. They said it is okay to put it like that. It is not a big deal. Instead they told me if there is something wrong with the valve, it hav warranty and call whoever to come and see. I hope it is true. Because when they took the old one off, it pretty tight that they have to use some strength to take it out. I paid the full cost cus I expect the work to be done well. And it is not cheap. It is very expensive. Almost 500 bucks for this morning. Probably would think twice if I want to use their service again.

Cynthia Kramer

They were available to come out on a Saturday afternoon within two hours and unclog our kitchen sink drain. The technician, Manny, was very courteous and professional. Got the job done quickly and it was great to have use of our kitchen sink for the rest of the weekend! Also, all of the Customer Service reps we spoke with throughout the day were extremely polite and helpful. Overall, a very satisfying experience. I would recommend Roto-Rooter to anyone who has a plumbing emergency and needs the issue resolved quickly at a fair price.

Gwendolyn Klamut

We required emergency services after hours on a weekend and the plumber arrived within an hour of our making the call. An inspector arrived the next day and, again, within an hour, the cleanup crew arrived, got down to business and clearly communicated their plan, as well as, directly answering my questions and communicating each step prior to execution. Our crew and workers were reliable and always showed up exactly when and as communicated. Excellent customer service!

Hannah Dunn

Tommy and Andrew were excellent. This was the second plumbing company we called, and these guys got the job done for us! They were very knowledgeable and easy to talk to! The price was great compared to the first business we used, we definitely got more bang for our buck! We will always use Roto Rooter for any future plumbing needs!!

John Cavanaugh

I contacted multiple plumbing services today and Roto-Rooter was the only company able to come over within hours on a Saturday afternoon. They also honored a $75 off coupon! Aaron found a failed valve after clearing out floor drain. He offered to pickup the part and make the repair on the same visit. We are very grateful for this outstanding service so we didn't have to go all weekend without use of our kitchen sink! Highly recommend!

Margie Couch

Andrew was very personable and knowledgeable. He arrived within the hour of calling for service - very much appreciated! Was able to fix the shower issue and kept us informed to what the issue was and how he was going to address it. The coupon discount was also very much appreciated. Definitely would call Roto-Rooter again for any plumbing issues we may have.

Amber Aziz

Nicole and Emmanuel were wonderful. They diagnosed the problem and explained us everything in detail. Explained the service and parts needed for the toilet tank. Also gave us coupon. They fixed the problem and it has been an extremely amazing experience. Later they gave us 6 months guarantee which is a relief. We totally appreciate the their top notch service, professionalism and support. I would recommend Roto Rooter to anyone 10/10

King Catherine

Stacy was wonderful. She taught us a lot about what to look for and what was needed when it came to the plumbing and leaking of our shower. I made it a point to get her information so I could work with her again after the rest of the work is done. Professional and educational company. Worth the price to have it done right!

parshotam channa

Your employees are fantastic! Beginning when I called the office all the way through completing my repairs in less than 2 hours. The technicians showed up on time, were polite, fair, honest, courteous, knowledgeable, and professional and made all the repairs I needed very quickly! There was no service call charge as new HW heater is not needed but only pilot needed to ignite. Wow, just wow! You really lived up to your name, Best plumbers. I will never call anyone else.

Jessica Martin

We called Roto-Rooter on a Tuesday morning at 7 am and they were at my house an hour later. It does help that we did live nearby their shop. Very professional. Our first plumber got a water restoration person out very quickly to assess water damage we had from a leaking toilet. We really appreciated all their work and how quickly and efficiently they were able to get us back in our home after taking care of the damage. I highly recommend their services!

Kevin Tanager

Roto-Rooter was available immediately to solve our urgent leaking tub/shower faucet issue. Seth C. made the visit, and provided expert help by cleaning the corroded pipe heads and then advised me exactly how to fix the issue on my own to save us hundreds of dollars. I was nearly able to fix it myself on first attempt, and he came back a second time the next day free of charge to solve the last minor issue. I am very impressed with their philosophy of educating the customer, and while they could have performed a more costly repair, they provided advice & encouragement, and I will definitely call them again in the future, which is exactly how respectable business should work!

Tami Lester

When our only bathroom became a lake of nastiness we called roto rooter.. nervous, and not knowing what to expect , Andrew showed up and worked miracles. He was professional and friendly, and he kept us in the loop every step of the way. The entire team has been so great to work with including them helping with submitting the insurance claim, and clean up. I am so thankful for this team of professionals, and the work that they do. Not only fixing the plumbing issues, but making the whole process less stressful than I thought possible. I will recommend them to everyone! Thank you!

Bill Conner

We are more than satisfied with the service we received from Roto-Rooter, and especially, Chad, the technician. It was close to dinner time when we noticed our kitchen sink was stopped up. To our surprise, Roto-Rooter said they would send someone out that evening. Chad was amazing. He quickly diagnosed the problem, and set to work on cleaning out the drain. He did not rush the job, but he got it done in good time. He made certain to to run enough water through the system to make certain it was working properly. He gave us a lot of tips on how to avoid the problem in the future. He was personable, efficient and knowledgeable. I would recommend this company to anyone.

Janette Mayle

I needed a plumber to fix my washer shut off. We had no water and it was 6:00pm. The only plumber I could find in my area that was still open for 24 hrs was Rotor Rooter. They sent a very fine young man to do the job. Beau went the extra mile to make sure we got the job done and could get our water turned on. Beau was awesome. I will definitely use this company again.

nathan saunders

I am wowed! I literally called within the hour and the service showed up. The customer service was amazing the plumber was professional and down to earth. The plumber went through every detail with the services he provided. Rotor rooter is definitely a game changer and life Saver all wrapped in one!!

Diane Setty

We needed our sump pump inspected for possible service as there was a recent flash flood in our neighborhood. Also needed our dishwasher checked. Tommy was on time, very professional and knowledgeable. He was able to clearly address any questions we had and provided honest recommendations. We will most certainly use Roto Rooter for any future plumbing needs.

Keith Short

A new washing machine was delivered to my home and the appliance installer couldn't remove the old water hose from the water shut off valve. Roto Rooter Plumbing came to my home on the same day. After the plumber was able to remove the old water hose, I had two new water shut off valves installed. The plumber that came to my home was courteous and did an excellent job removing the old water hose and installing the new water shut off valves. The appliance installer later came back to my home and installed my new washing machine without any further issue.

Priscilla Smith

My service technician arrived on time and immediately went to work fixing the problem. He was friendly, professional, and left a clean work space. With the type of service I received today, I will not hesitate to call this provider in the future. Thanks for your fast turn around time. Keep up the good work.

Leigh ann Shinnick

Would give more stars if I could!!! Could not be more pleased with the service this morning. He was professional and uplifting!! He could tell I was stressed and overwhelmed so he took time to say some very kind words of encouragement. He was fast, efficient, friendly and kind. I believe his name was Shawn and he deserves a raise!!! He brightened my morning that had started out unexpectedly with a disaster and backup in my basement! I will request him again should I ever need their services. Thank you!

Dan Heidt

Discovered a sewage backup today in my basement. Within the hour, John was there to help. Explained options clearly and thoroughly and advised me on the best route… my house is 100 years old, so access wasn’t the easiest, but he got it cleared and even cleaned up the surrounding area! So pleased and thankful that I didn’t have to call off of work today. Fast and successful!

Trey Fogg

Woody was very informative and tried to do a quick fix before he had to make a repair. The overall experience was good. Our drain valve was leaking and water was flowing out of the drain. Roto-Rooter was very responsive and got here with-in a couple of hours on Saturday. Maybe not the cheapest but I was happy with the service tech and the company.

Steve Moran

The technician, Bobby, that came to the house was professional and more importantly honest. Had an issue with the sump pump. He did not pressure a sale or repair but gave his honest opinion on the situation at hand and answered all of my questions. Top notch customer service. Roto Rooter will undoubtedly be my first call next time I need help! Thanks again, Bobby. Much appreciated

Barb Edington

Within 1.5 hours they came and repaired my leaking sink. Our tech, Tony, was awesome. Very courteous, respectful, and knowledgeable. I'm super happy all the way around with their services.

Chloe G

I'm so glad I called! Water wasn't coming from the pipes to the washer and I just purchased a brand new washer 2 days ago. Now I have water flowing to do laundry. It was a little pricey but hey everything is pricey these days and it was well worth it! Thank you so much!!!! Also thanks to the technician he was professional, nice and very quick! Thanks again Tab

Gaby Kaufman

The technicians arrived on time, looked at the old water heater and gave me an estimate. I was dealing with a warranty company, so, I had to call the tech back later. I decided to bypass the warranty and called the techs back. They came and replaced the old unit. They were very efficient and left the area clean. I can’t wait to try out my new hot water!!!!

Lee Kampel

Bobby was all over it from the beginning quickly identifying what wasn’t the problem and repairing the issue quickly once he had access. He was thorough in explaining the work and helped me understand what we were looking at in repairs. Only knock against him is he didn’t want dinner. It was almost 7. Jokes aside Bobby’s the man and I appreciate his work.

Glen Polen

After discovering a clog in our septic discharge line, we immediately contacted Rotor-Rooter. The scheduling was immediate and a tech arrived within 45 minutes. After checking all the drains in the house, he successfully unclogged the septic line and restored service.We would highly recommend Rotor-Rooter for any of your plumbing needs that require professional and prompt service.

Jill Bixby

Roto Rooter got a tech out to our office within hours of our call. We had a major drain backup. The technician was knowledgeable, SO polite, had EXCELLENT communication, was very considerate of our patients and staff while he completed the job and did a fabulous job cleaning up before he left! Saved our day!!

Kimberly Roberts

Chris B was able to come out the same day we called to unclog a pipe. He explained what needed to be done, the cost and accepted an online coupon. He was very personable, helpful and quick. He did a great job. He also gave helpful advice for maintenance that may help prevent future clogs. Great customer service.

Andrew Stolarski

Called on a Sunday at 2:00 pm, with a clogged bathtub drain and about 10 inches of standing water in the tub. Joshua from Roto-Rooter shows up about 45 minutes after my call and successfully unclogs the tub, which is now draining lightning fast. All done by appx 3:30 pm. On a Sunday. For emergency type home repair, Joshua was probably the nicest worker I have ever met... great attitude, very polite and very efficient. The cost was a little higher than I would have initially anticipated, but in hindsight, with how professional, pleasant and efficient Joshua was, I was satisfied with the price.

Marita Dunlap

Riley arrived in good time, very professional, Very informative and made wise decisions. We had a stopped up drain in the basement. He worked hard & smart to get everything open. He did an amazing job!! Thank you for sending us Riley!! Don & Marita Dunlap

Kathleen Dennison

Pipe blockage between house and septic system remained from previous visit two weeks earlier. The dispatcher called periodically so we knew they were comi - we did not have a scheduled appointment, but emergency call in. The first tech who came could have repaired if he took an extra step, but my husband saw the problem when he came home and we called your company back. Your technician, Chad, came at dinner dinner time and left close to 10 pm. He was an excellent representative of your company and worker. He's a keeper!

Brett Saddler

Brandon was fantastic. He was on time, polite, and he listened. I had a lot of questions and he answered them all. I’d call him and Roto Rooter again with no hesitation. They were also had the fastest response time when I called. I’m very happy with the service.

Lyn Penn

Brandon and Manny arrived quickly, explained THOROUGHLY the problem, explained the solution and always sought permission prior to taking further action. They also explained in advance of service the cost of the project. They were polite, professional and, most appreciated to me, clean and tidy. I will use RotoRooter again for plumbing needs.

Leslie Teren

Roto-rooter got someone out in less than two hours after I called! They even waited in our driveway while I rushed back to meet them. Chad was helpful, professional, and able to diagnose the issue immediately. He fixed the problem, explained everything that needed to happen, cleaned up meticulously and even guaranteed his work. It’s so difficult to find good companies- we’ll certainly stick with roto-rooter in the future!

Libby Wilmer

I can not recommend them enough. My tub refused to drain and two attempts to snake the drain did not work, two days before tenants moved in! Dave came out and quickly got the drains cleaned. He was incredibly kind, explained every step to me and completely turned my nightmare of a week around. I will always be using him in the future. Thanks Dave!

Nicole Hopkins

Really satisfied with the service Brandon provided cleaning out my sewer line. He was polite, kept me updated, was very knowledgeable and even helped me set up my next plumbing job I needed done. Highly recommend!

Katie Bergus

Shawn provided excellent service. He was knowledgeable and quickly solved the plumbing problem we were having for a very reasonable price. I will ask for him by name if we ever have another plumbing problem.

Melinda Talbot

We had a laundry room pipe clog which caused water to back up in the utility sink when the washer drained. Then the sink stopped draining all together. The first company that came out said it required more than 50’ of cable line to find/unclog the blockage and they didn’t have a long enough line to do that. I then called Roto-Rooter and their technician, Shawnte, came within the hour. Shawnee had over 20 years of experience , was able to locate the problem, fix the problem, and get our water running freely again. He was terrific in every way and so was this service. Thank you Rotor-Rooter!

Kate’s World

Chad was nothing less than exceptional. He was very friendly and knowledgeable and explained everything he was doing, including his “ugly gloves”. lol. Just a refreshing change from typical service people. I would highly recommend this gentleman anytime!

Nate Jewell

We had a pipe burst on Christmas night. Manny and Andy were out and had our issue repaired before the end of the night. They also installed shutoff valves to prevent future issues. Overall very knowledgeable and great service and professionalism.

Todd Rodgers

While I feel the price was fairly high for the disposal and then install, it was a needed evil as we couldn’t do it ourselves. The work was well done and now the work is guaranteed for a year. Friendly person and quick response time to get the job done.

ARY KOLEI

After going through other company's who failed to show up after waiting for the whole day, Roto- Rooter company came through after contacting them and they had to send a staff within 30 minutes. Brandin is the best. He came on time and was very professional. He fixed our kitchen sink within a few minutes. We were able to usa a $70 coupon.

Douglas Lassiter

Chris took care of the issue and took the time to explain what happened and offer recommendations. He also pointed out other issues in that space He was honest, thorough and explained things very well. Wasn't happy that Rotor Rooter does not share a copy of the video which they charged me

Janet Hambleton

So far we have just had a visit from Joshua who did an excellent job of assessing the damage and coming up with a plan. He was a very personable guy, knowledgeable, calming and efficient. Let’s hope the rest of the service is as awesome!

Peggy Rader

They responded to my call and came to my rescue. Emmanuel came to my rescue. Professional, polite and so nice!!! Took care of my plumbing problem. I called several places and they only answer their phones 24/7. One place said they would come and two hours later called to say we’re not coming. Called RotoRooter and plumbing issue is fixed!

Robin Arinaga

Our basement flooded after heavy rain and due to a clog in the sewer line. We had contacted another plumbing company and were still waiting to hear from them over 24 hours later so I called Roto-Rooter. Within HOURS the plumber fixed the clog, a supervisor came to take pictures of the damage and explained the entire process for restoration, later another supervisor came to send a camera into the drain to recommend a solution to a problem, and lastly, the water restoration tech came and power washed, sprayed, disinfected, removed damaged items and placed industrial fans in the basement to dry it out. ALL IN ONE DAY! Every RR employee that came to work on our problem was professional, courteous, knowledgeable and thorough. We were amazed at the level of attention to our issues and the resolution that came so quickly and is going to continue until the problems are resolved. They were the best solution to a very serious household problem. 5 out of 5 stars to them! Thank you Roto-Rooter!

Kandace White

I called and the Seth was at my house in about an hour. He was so polite and explained everything and made sure I understood. He gave me some great advice as well. I keep coming back to this company because they are consistent and hire some amazing people. Thats so rare these days. Thank you!

Joe Schneider

I had a cracked waste line in my basement that needed to be replaced. Tony did a great job assessing the pipe and giving me options in how to fix it. I appreciated his professionalism and creativity to find a quality solution at a reasonable cost. I would recommend Roto-Rooter to anyone with a plumbing need.

Blox Plox

Our toilet was clogged and backed up into our shower. We called when they first opened and they came to our house a couple hours later. They fixed our clog fairly quickly and professionally. Overall, they did a great job and I'll be calling them again in the future for more work.

Barbara Cackovic

I called with a clogged kitchen sink, the gentleman was at our house within the hour. He was very professional and assessed the situation before starting the work. He fixed our problem and left the area very neat and clean. Highly recommend.

Jason Burch

Roto-Rooter was great. We had a leaky pipe in the evening, called them and was able to get an appointment that night. Malinda showed up right on time and did a great job, quickly repairing the pipe.

Jared Meadows

Had the Brandon’s come to my home today. So happy I called Roto-Rooter for my needs. They thoroughly explained the issues and were courteous, respectful of property and I will 100% use them again!

Eric Mitchell

Lightning fast response time, quick work and reasonable pricing. Our tech, Woody G, was informative and professional. Hope to not need them again but I know who to call if I do need a plumber.

Walker McKinney

Nathan came quick and fixed up a nasty clog from our shower and washer. He also clarified a separate sub-pump issue. He did a great job explaining the source of the problem in layman’s terms and getting it fixed quick without sacrificing quality. He confirmed the fix afterwards by testing everything out.

E

Very quick response time, job was done less than 24hrs after the first call. Team was very professional and able to fix my plumbing issue with higher quality parts and offered free advice.

Amber Tarantine

Antonio and Q could not have been more professional, reliable, trust worthy, on time, knowledgeable and friendly. They helped us feel good in a time where everything seemed to be going wrong and they did a fantastic job getting our house dry after a water line broke.

Citizen Zeus

Roto rooter cleared out tree roots from main sewer line. Chad was nice and efficient, did a great job. Was able to assess upstairs water drainage. Situation resolved well.

Karen Adkins

I scheduled on line the night before which is so convenient. Stacey arrived earlier than scheduled which was fabulous. She did a great job and I would very happily have her in my home again.

John Konovodoff

Great experience. Called for a slow toilet that frequently clogs. Didn’t upswell at all, ended up providing a reasonable solution without having to snake the drain. Saved me a ton of money. Definitely will use again

Sam Rosa

Josh was very professional but friendly at the same time. Most importantly he was knowledgeable and fixed what two other companies could not. I was frustrated but Josh the plumber at Roto-Rooter came through and fixed it.

Abigail Wilson

We used their emergency option and WOW! Seth was an absolute dream. He was super kind, friendly, and took the time to walk us through what he was doing, and why. We couldn’t ask for better service. We will be calling him for all our plumbing needs. Thank you so much Seth!

Myron G

Needed drain repair and Roto Rooter was able to provide service same day. Technicians were very professional and completed the service in a timely manner. Price was competitive as well. Our service technician Beau took care of us with excellent service. Highly recommend Roto Rooter for all of your plumbing needs!

Jamie Grubb

I work for Red Robin and all 4 of our water tanks went. Chris did a great job keeping us informed of what was going on during the whole process. I truly appreciate all the hard work he did.

Central Ohio Protection Services, LLC

Chad took the time to explain everything and found the clog that other plumber companies missed. Last company said pipe was broke and all had to be replaced at high cost of course. Chad did excellent he found trash bags were in the pipe causing issue was able to get them out and fixed. Would recommend "Chad" be dispatched if you need a plumber.

Camille Nester

Woody was quick, knowledgeable and kind. He came within 24 hrs of placing a service call for a broken garbage disposal that wouldn’t allow my kitchen sink to drain. Would use them again.

Ian Butters

Chris was absolutely fantastic, and I will be using his plumbing service again in the future. He was in my home within an hour and a half of my call, was professional during the visit, and helped out on several issues and solved them.

chris fraley

The guy that came out to do the service, Chris Bogner was very good at his job. Professional and friendly in dealing with our situation. Great service and I would highly recommend to anyone with clogged drains.

Cain Vandall

Melinda was quick, professional and efficient making the repair in our home. She explained what needed to be done and made it happen quickly and cleaned up afterwards. Great service!

jason byerly

Jon was amazing and extremely helpful! He took the time to explain what he was doing, what he found and how to prevent the issuing in the future. 100% will be calling them again if I ever have another plumbing issue.

Keya Beya

Joshua was amazing! He was able to fix a bizarre clogged drain we had. It took longer than expected but he didn't hesitate to stay until the issue was resolved.

Bryson Anderson

Brandon Chapman was absolutely phenomenal he was a spectacular technician did a amazing job at inspecting every possible scenario before diagnosing it and then his diagnosis was correct and he worked until he got the job done and now my drains are working perfect highly recommend Brandon 5 Stars !!

Mike Moore

Had a water main shut off fail unexpectedly, they were here in about an hour and repaired/replaced the shut off so that I could get back to work. Very professional, polite and fast. I would use them again without hesitation!

Michael Pinnegar

Toilet was clogged, they took care of it right away. Was able to schedule through an online form and they showed up in about 2 hours. Little pricy, but I was paying a premium for quick service. Tech also recommended a tool I could get to self service in the future.

The Smoke House Cigar Lounge

Chad was very professional and honest. He explained the process well and cleaned up behind himself. He made us feel very comfortable with the work being performed. He explained what to expect from air in the lines and time to expect hot water. We appreciate all the time and effort it took to get the job done.

Sheila Turner

The young man came in assessed the problem and proceeded to clear the drain. He ran the washing machine and sink to ensure it was clear. He was personable. I appreciated his attention to detail.

John Connors

Chad was very thorough and took the time to fully understand the issue. He also went out of his way to offer tricks and solutions to help with our other toilet projects so we don’t experience future problems.

Angie Elliott

Joshua was my technician. He was extremely friendly! I needed Roto rooter service for an emergency plumbing issue and Joshua arrived in a timely manner and fixed my problem. He even gave helpful drain maintenance tips. Thanks again!

Fred Gablick

First of all, I did not expect someone to show up within an hour. That in itself was amazing, but from the moment Brandon knocked on my door, he was nothing but personable, polite, professional, and explained everything clearly and confidently. He answered all my questions without seeming as though I was a bother. I felt I was in good hands and, as it turns out, I was. Thank you very much Roto-rooter and Brandon!

Staci Hostetler

Called for a new drain line install for water softener. They were timely, professional and quality performance was solid. I appreciated their responsiveness.

Kenny Rankin

Brandin Did an excellent job! He was prompt, professional and Precise. He only completed the work that was needed which minimized the cost associated with the repair. His honesty and courteousness was greatly appreciated!

Jill Schimmoeller

Came out on a Saturday night to replace a water heater so we could have hot water again. A little pricy compared to some other plumbing services but reliable and timely when you do not have time to wait or shop around and their work is guaranteed.

Michael McCuen

Gentlemen was on time. Explained issue and we determined it wasn’t that bad. The outside standing water in pipe was actually fine and not an issue, stayed around to test to make sure. No service performed this time, but will use them again when necessary.

Paul Herdman Sr

Chad was a Blessing. He took care of our drainage problems. He's also professional, personable and very knowledgeable. Chad is definitely getting a 10* (star) from us.

Stephen Denman

Shawn arrived promptly and quickly diagnosed the issue. He was careful living his tools through the house and unclogged the sewer line. Shawn was very friendly and courteous.

Luke Bowman

The first day we had them scheduled they were too backed up to make it, even though we had scheduled an appointment. However when they did come the next day, they were very professional and helpful. Recommend

Robert Mroczkowski

Called with a back up clog on a Saturday afternoon. Had Chris at my door within 2 hours. He did a great job - very professional and extremely personable. Would absolutely have him back.

Anna Frankel

This plumber (BrandonC.) was amazing, and while pricy for our budget, he was worth every cent, since the plumber yesterday couldn’t figure out the solution, and left us with without water in our home. Brandon solved the problem quickly, and guaranteed his work. He is our plumber from now on, for any future issues we may face.

Kevin Burkard

Chris Bogner was one of a kind. He wouldn’t quit till he fixed our issue. He was there from 9-10 in the morning till 8 in the evening. I would recommend him to anyone and everyone.

Amy Atkinson

Great service! Very professional and friendly! He was able to locate the problem and fix it during the same visit. Definitely recommend Joshua for any future plumbing needs.

Alexandria Cherry

Very responsive and responded to my request within 30 minutes of asking for help. Immediately repaired a leaky pipe for me and explained everything they were doing. They answered all questions. The prices were reasonable as well.

TREVOR ELEY

When Brandon arrived he diagnosed the problem on why my drains were clogged very quickly, and explained everything to me. He unclogged everything in a very timely manner and cleaned up very well when he was done!

Timothy Lynch

Stacey does great work and is friendly and polite while staying professional. She is very knowledgeable and skilled. Many thanks for her help (and Josh for the remediation assistance).

Cerita Sellers

Andy was the Roto-Rooter Technician. He was on time, professional, courteous and best of all resolved our garbage disposal problem. I will be asking for Andy to resolve any future plumbing issues!! Thanks Andy and Roto-Rooter!!

Brian Clark

I was experiencing issues with my sump pump and had Roto-Rooter come out to look at it. The first technician said the check valve was faulty and replaced it. The issue I was experiencing was not resolved when he was replaced the valve. A field technician came out and said lines were clear and were blocked. Scheduled a master plumber and he came out the following day but the sump pump did not do what it has been doing for the last week. The master plumber said it appeared things were working but couldn’t confirm since the sump pump was not making the gurgling sounds or constantly running as it has been. Said to monitor and call back if it started. The next day the sump pump began to constantly recycle the water again so I called Roto-Rooter again and was luckily sent the same master plumber. Kudos to Chris B. for fixing my issue. Went above and beyond to make things right! Highly recommend Roto-Rooter and the services of Chris B.

Ed Filbin

Chad was the tech ... conscientious and courteous. Overcame any of the problems that arouse from older plumbing fixtures. We appreciated his hard work. Will use R R next time needed.

Vincent Hendrix

The Hourly rate is extremely high. Not reasonable. The worker was very professional. Very neat and efficient. Overall pleased with the work done but probably won't consider again due to the rate.

Brianna Flanagan

Our technician was fast, friendly, and efficient. Communication was on point. We will definitely be using Roto-Rooter for any future issues with our sewage. Thanks Shawnte!!!!

Kristina Loyzelle

The young man was very nice and good. He was very professional at he job. I would recommend him anytime and hope come back and work more at my home in the future.

Darlene McKnight

Stacy did a wonderful job. She was very professional and very curtious. Roto-Rutor is lucky to have such a great employee. She deserves a hundred stars , 🤩🤩. Thank you for sending her to us.

Shawn Hayden

Stacy was friendly and professional. She cleaned up the space and explained what she did when she was done. She also showed me how to test the sump pump. Great experience.

Scott Hendricks

J walker did a phenomenal job with how professional he was, and how respectful he was in my home. Very wonderful person. Definitely deserves a raise.

Matthew Russo

Chad was super helpful in diagnosing a sewer problem that had been growing. He explained the situation well and offered a few different solutions. Would highly recommend.

Kali Thomas

We moved into a new house and it is the first time our family had owned a garbage disposal. Of course it gets clogged. They came and got everything fixed up. Talked us through every step of the process. And before they left gave us tips to prevent it from happening again.

David Hansen

Fast response from company. Good communications from initial call to final departure. Appreciate how Brandon got the job done quickly and cleanly!

Doug Stricker

I found over 3 inches of standing water in my basement. The Roto-Rooter team contacted my insurance company, cleaned the clog and steam cleaned my basement all before 5:30 pm Great work on their part

daniel mccann

This is the third time we have used Roto-Rooter service. Manny did a fantastic job at figuring out the issue and fixing the problem. I will always recommend this company.

Daniel Landman

Joshua was great at helping me assess a possible leak and help me assess my downspouts for blockages. He was very professional and knowledgeable about everything.

Jean G

Called for clogged toilet, responded and resolved within 2:hours! Very impressed with response, professionalism and resolution! Will definitely engage this business for any future plumbing issues!

Daniel Walker

Roto rooter was quick, on time, and fixed the problem so it won’t break again. Used them to fix supply line to fridge. Would highly recommend.

Firefix 76

The woman who came to unclog our toilet was very nice, professional and communicated well. The price was a bit much considering she was here for less than an hour.

Johanna Kraynak

They were so communicative during the delay as they were so busy but they got to me on the day they said they would relatively close to the window and the two gentlemen that completed my work order were efficient and quick. Was expensive but for the timing and getting the job done quickly it was worth it.

Freda Raines

Very pleased with the service that I got today from roto rooter. Brandon and John did a very thorough job very impressed with them and I will use rotor rotor for future plumbing repairs

Derek & Jenea Garrod

Technician was polite, helpful, and knowledgeable. I appreciated how he explained the problem and his recommendation for repair. Leak was fixed quickly and tech was great!

Tim Allen

Jon did an awesome job. He worked very hard, and did a thorough job! He additionally took time to answer all of our questions.

Frances Ramos

The person who came to my home was very polite, courteous and hilarious! He did a wonderful job with the plumbing as well!

Brianna Prior

Joshua was great! He was able to come out on a Sunday when our toilet stopped working. He worked quickly, explained things, and was very professional!

R Gonzalez

Major kitchen sink back-up; service technician Chris was extremely helpful in resolving our issues quickly and walked us through prevention as well

William Shimp

excellent service! explained the problems and resolved them on the visit. will definitely use again for plumbing needs.

Howard Whitfield

The plumber Andy I think that was his name was very friendly and knowledgeable about his craft. Will call again if any further plumbing problems arise.

Taylor Chambers

Our shower wouldn’t turn off so we had to turn the water off to our entire house the day before a major gathering. Chris Bogner showed up after 5 pm and saved the day! He was professional, kind, and for lack of better words… human. We couldn’t be more grateful to have him show up at our house

Mecca

My kitchen sink was clogged, the technician came the same dam and had it repaired in about 10 min. Fast and reliable service.

John Lawler

They were on time they did a great job and did it quickly he double checked and flushed the system afterwards and thoroughly explained what to look for if I have a similar problem in the future and also explained how everything is connected in my sewer so I now know if nasty water comes up through my floor drain again that means my system is clogged, and I know who I'm going to call Roto-Rooter Thank You...

Tiffany Limbach

Great experience! Called they were out in an hour , went above and beyond to make sure my issue was fixed quick and efficient would recommend and definitely use again !!!!

Donna

Nathan was very courteous and professional. He was extremely knowledgeable and answered all questions in great detail. Definitely an asset to your company.

Brian Hunter

Showed up one hour early & took care of an ugly problem that took far longer than usual because of the owner (me) not doing proper preventative maintenance. Would call Roto Rooter again in a heartbeat.

Dave Bartell

Easy to get an appointment. Dave was extremely professional and knowledgeable. He quickly repaired a bad plumbing job under our bathroom sink as well as a faucet installed improperly in our shower. I feel confident there will be no issues and it was done correctly! Would highly recommend him as the service technician!

Sonita San

People who come is Very profession. They have shoe cover and mask on when coming in which I really appreciate it. I called in the morning and got the service done in the same day which I really love about it. They find the leak and repair it in no time. Very impressive. Will consider using root-rooter service again if there any issue in my house in the future. Very recommended. And the customer assistance who pick up my phone is very polite.

Hayezlnut Apple

Easy service request, prompt arrival, friendly technician. The drain got cleaned out quickly. Good service

Valia Way

The technician was very clear it what they thought the issue was and how to fix it. I will definitely use the service again and hope to get someone as professional as I did today!

Leah Lee

The technicians and the field supervisor that had to come out were amazing while in my home. All of the employees that I spoke with were helpful, considerate, and informative. They answered questions thoroughly and respectfully. They made valiant attempts at keeping their part of a very dirty job as clean as possible. Getting them TO my home was very difficult. I scheduled on Monday, the tech didn't arrive until Tuesday afternoon. He needed a field supervisor to come and gather more information. Luckily the supervisor was in the area and arrived quickly. I was told someone would be out the next day (Wednesday) to do more work in order to gather more info on the issue. Wednesday evening came, no one had come. I received a phone call at nearly 7pm saying they wouldn't be out until Friday. More information gathering up front might help get the right people out. The first tech they sent over didn't have enough info to know what he might be running into, so he was only here for 15 minutes. Partnering with companies or independent contractors in outlying areas would be helpful as well. I live an hour away from the nearest RR hub so dispatching someone for an emergency would be ridiculous.

Debra Yetts

Mr. Brandin O was very professional, knowledgeable, and polite. If I need Roto Rooter service in the future I hope to have him as my professional.

Angie Bondy

Octavio was the persistent professional that was dispatched to my house. He continued to persevere even when I thought I was going to have to call another company because the challenge seemed impossible. Octavio was positive and continued to reassure me when I was truly at my wits end! After 3 long hours…Octavio was able to clear the clog! He was amazing…and was confident! I am so thankful for his persistence and willingness to see the job finalized! Octavio is an asset to Roto-Rooter and worth his weight in gold! I would recommend his expertise to anyone with the most challenging of plumbing issues. THANK YOU, Octavio!

Correen Wiggins

Nathan was exceptionally professional and courteous, and up-front with all costs before beginning our sump pump replacement. He made sure to answer any questions we had throughout the service call, and was very efficient with his work!

Darrell Wallace

Service man was polite, listen to my thoughts on what I thought the problem was. He found it to be something different and much more simple. Good experience.

Eddie Lewis

I sure appreciate everything this company did for us this morning. Our sewer was plugged. We tried all day yesterday to get it cleaned out but failed. So this morning I called in the professionals. I can't thank them enough for everything they did for us. I called at approximately 7:45 am. By 8:01am I had a call back from the company telling me that I would have somebody here within 30 to 40 minutes. Not exactly sure how long it took but John was here in a flash. He had everything cleaned out by 9:10 am and was on his way to another call. Everyone I talk to this morning was very courteous, friendly, professional and efficient. Without question, I'll be calling this company again in the future, if needed.

Amy Culp

This is my first time using roto-rooter. The serviceman was polite and professional. He diagnosed the problem and completed the work quickly. I was surprised by the overall cost of the service in relation to the totality of the work done. However, I am grateful to have the work completed.

Doris Edwards

Excellent outcome for a root clogged drain from downspouts to the street. We live in a wooded area. The technician Dustn explained what he was doing and left everything buttoned down when he finished, for which I'm grateful. I highly recommend him and Roto Rooter.

Casey McCarty

Was able to schedule online and tech came out in the framed time with a text ahead. Tech, Ted, was professional, masked, up front about costs. It is expensive, however. $310 to auger snake a drain clog, about 15 min on site.

Mitch Phelps

Very speedy and professional service. Brandin was terrific. We had a clogged kitchen sink drain, and he very patiently explained what he was planning to do. He worked for about 1 1/2 hours cleaning the drain and plumbing and identified a couple of problems including an air vent that was clogged. He cleaned that as well, and when he left all was working perfectly. Very professional. My only complaint was not knowing the cost, despite me asking on the phone when initiating the service call, until the service technician arrived.

Michael & Rachel Clutz

Joshua did an incredible job taking care of my mom. He worked hard to figure out the problem. I appreciated the fair rate and the gentleness he showed even though he was worn out from a hard day of work. I was impressed.

tomi hart

The customer service I received from the initial call with the representative to the actual arrival of the technician was excellent. Ted the technician came out and was very professional and engaging as well as attentive to my questions. Excellent customer service!

Carl Roberts

Tommy was great. He immediately recognized the problem and identified a solution. He went to work and had everything fixed quickly. We even had him do a second job on a leaky valve, just because of his expertise. RR is exorbitantly expensive, but water is unforgiving. You get what you pay for with plumbing.

Jason Nelson

Had a really stubborn clog in our sink line. Our tech, Brandin, didn't give up. He kept at it until the sink was flowing like new. He was super friendly, knew what he was doing and gave us some tips to avoid future problems. Even cleaned up the sink for us!

Jarrod Kern

Brandin was very quick to respond and was very professional. He quickly diagnosed the issue and had it resolved in less than an hour. He was very knowledgeable and gave some great advice to avoid the same issue in the future.

Dennis Jin

Joshua did a fantastic job with my faucet repair. Very professionally done. Great value and great service. Thank you Joshua!

Sally Brenner

The technician was friendly and professional, very helpful answering my questions. He did a great job reinstalling a toilet and fixing leaking shut-off valve so I could move back in after a water leak required removal of all bathroom flooring and I am waiting for restoration work to begin.

Curt Randall

I had a stubborn clogged drainpipe that was causing sinks to backup. It took longer than expected due to the severity of the clog, but they got it cleared. They were very quick to respond, less than a hour after I first called their number.

Wendy Brooks

He was courteous and professional. Worked hard to clear the clog. Even recommended monthly maintenance that is easy to follow and inexpensive. Will be using them for any future needs.

Laura Fitch

The two technicians were great to work with, helped diagnose the issue, kept us informed at every step and were very helpful. They did a fantastic job and I highly recommend the Brandin and Brandin crew!

Samantha Clark

Joshua was transparent about pricing, came out on a holiday and installed 2 sump pumps after ours overloaded and stopped working during a massive storm. I think the price was a bit high…but it’s done and was done efficiently and effectively. Thanks Josh!

Amanda McNeil

A few years ago the basement backed up and roto rooter tore up the back yard to address the problem and make it easier to deal with if it happened again, which it recently did and the tech said the outside access really didn't help and had to resolve it from the basement. So while the tech was polite and helpful this time, I am left wondering if the previous advice was reasonable.

Atecsigns

Here's the issue, to run a snake, literally 5 ft from bathtub to sink, 15 minutes. Charged 341.00 after 100.00 senior discount. I'm just saying, this was an outrageous price. I'll never call these guys again. Watch out !!

Harry Reed

John was fantastic! Very professional service from the first call to cleanup. I would highly recommend Roto-Rooter to anyone with plumbing issues.

Douglas Reed

Called before 8am this morning. Shawn was here before 9am. Fast professional service. All is fine and working, now. Came with a six month guarantee. Very pleased.

Darlene Sanchez

Trevor from Roto Rooter came out to unclog kitchen sink. He was great! He explained things in layman’s terms so that I understood the problem. Great work!

Jennifer Stacy

Loved that the plumber took time to fix a previous plumber's mistake, used the right parts (metal and not plastic) and took the time to train an apprentice. The fact that the plumber was female and so was her apprentice made my day. Love to see women conquering traditional male careers. #girlpower

Shawna Lamb

Joshua was such a great service technician. Educated us about how to maintain our drains and was polite. Thanks so much for the service.

mike hetteberg

Water from tube in refrigerator spraying water in kitchen. Called Roto Rooter and within an hour Woody was here to take care of the problem. He was professional and efficient in all he did.

Justi Morse

Our service tech Joshua was on time and completed the service in a timely manner. It was at the end of a long night but he was kind and patient with out questions. Thank you Joshua!

Robert Hayles

Called for a clogged kitchen sink. Roto Rooter technician Shawn came to help us out. Shawn was profession and friendly. After assessing the situation Shawn got to work and did a great job. Thank you Shawn.

Kendall Crosby

Stacy was great. Made sure the job was done correctly & fixed our leak. Very happy with our service!

Christian Mccloskey

Brandon was friendly and thorough. He explained the job and got it done right and fast.

Chris Estep

They came out fast when we had returned from vacation to find that our plumbing was clogged beyond what we could fix. They fixed it quickly and performed a great job.

Mel Cheshire

Easy online scheduling and they were prompt in updating me when the technician was going to be delayed outside scheduled time. Chris was friendly and very professional.

Colin Kaide

Mr. Smiley was extraordinarily professional. He did a great job and was friendly and very helpful and answering questions. Superb employee.

Zack Bagwell

Nicole was excellent and professional, quickly found issues in my house and clearly explained the resolution steps. Would definitely hire again.

Jesse Latham

Had issue with my toilet called and they sent someone right out. Melinda came fixed the issue was very pleasant and helpful.

Angie Bair

Jason was great. He explained everything clearly. Then did everything he needed quickly. I will definitely call them again.

Jim Kilburg

Luthor, out technician was knowledgeable, courteous, and professional. He was also efficient in helping us with our clog.

Leslie Landman

Joshua was a complete delight! So professional, friendly, and relatable. Could not have wished for a better experience. If I can, I will request his help in the future!

Henry Saefkow

The team did a great job identifying the issue and fixing it quickly. They also provided tips and info regarding other plumbing issues around the house.

Jennifer Ladley

Trevor come out and unclogged our lines and got us back up and running super fast. Very nice professional employee would definitely recommend him for anyone!!!

Sandy Allen

Technician was courteous and professional any worked hard to unclog our toilet! Would definitely use this service again!

Carol Waytes

Thanks you for sending Josh to our home to work through the water intrusion issues and explaining the options. He was the right person for such a stressful time. Thanks again.

Leigh Ann Kopans

Chad was the best! Got the job done no muss no fuss, on a super hot day too. Super hero! Thank you Chad and Roto Rooter!

Terrell Spencer

I was amazed with the emergency service I received. Tom Smith was quite knowledgeable and professional. From start to finish, I was made confident in his ability to deliver. FANTABULOUS JOB!!!

Samuel Wright

Luther was extremely pleasant and performed his duties in very efficient manor. He was very conscientious about no mess and complete cleanup.

Wendy McCulley

Fast service and they responded quickly. They came back to fix until it’s done. Im satisfied with their service. Good job!

John Baltes

Quick and friendly service. Scheduled same day and they were at my house in less than 2 hours. Had the issue fixed and cleaned up.

Jamie Willis

The technician that came was very helpful and informative! He got the issue resolved and was thorough. Thank you!! On the down side, they’re expensive.

Denise Hergatt

Good communication. Fast response. Texted 30 mins before arrival. Professional and knowledgeable. Thank you to Christopher for the quick and informational evaluation of the problem!

Roberto Perez Frusciante

Thanks so much for a great repair! Luther was extremely professional and did a terrific job. We highly recommend 👍 …

Michael Horn

Luther is a phenomenal person and plumber. He should be considered for advancement or management opportunities due to his professionalism, candor, and efficiency.

Marco Metch

Our tech was great! Arrived within the specific time window and in the end didn’t even charge us anything because it was an easy fix!

Daniel Starcher

Our tech was polite and knowledgeable and did a great job clearing our drain.

Richard Cahaan

I'm very pleased. The technician was pleasant, courteous, and professional, and he gave me good advice on how to prevent the problems with my drain clogging.

Dominic Valentino

Brandon and Charles were very professional and courteous. They came in and explained what they were going to do and how to prevent any more clogs in the future.

Jeremy Jackson

The team of plumbers that came out were incredibly knowledgeable and practical. They quickly diagnosed the problem, took the time to show me what was wrong, and reviewed options while recommending the most cost-effective one. They seemed to genuinely care about providing good service - not trying to maximize my bill. I would highly recommend them - they are true professionals and good people to do business with.

Jamie Carmichael

Same day service! The technician was prompt, quick and professional. He gave me estimates on the spot and offered a written estimate, as well. No pressure techniques or games.

Eric C.

Chris, our technician, was courteous and professional. He was able to quickly diagnose our issue and quickly resolve it.

Brandi Statham

Luther was very professional and friendly! He did a great job and was efficient! I’d recommend this company.

Sharon Moore

Our Serviceman, Trevor was knowledgeable, pleasant and worked extremely hard on my kitchen drain. As my grandson was asking questions about employment, he explained the application and training process and gave positive input about your company. I was extremely pleased with how hard he worked and then made sure his area of work was cleaned. Thank you Trevor and Roto-Rooter! Job well done!!!

Fran Rocco

Jon and Shawn were here with in minutes ! Had a sever issue with outside drain tiles not draining. Within an hour the problem was fixed , and issue resolved at superior quality. This is the second time I have used Roto Rooter in the past week. And I could not be more pleased with the responsiveness , professionalism and the quality of work performed. Thank you! You have my business! Thank you

T W

Came out same day I requested the need for service (on a Saturday evening). Identified the issue promptly and made the recommendation/quote for repairs at no charge (quoted a comparable/market average price for parts/labor). Once we agreed to move forward with RR, within 2hrs had everything installed and working properly. Tech was knowledgeable and open to thoroughly explaining work that was being done, as well as offering tips on DIY maintenance to ensure best function and longevity (thanks B👍). All around great experience, thanks Roto-Rooter!

JFERRICH OBA

Sound knowledge, and understanding of the process needed for work completion. Work was done to our satisfaction. Mr. Beau Shull did a masterful installation!!

Billie Doumbia

Our technician was great. They were very behind on appointment time. But once he arrived we never felt rushed. we were using a home warranty to get some reimbursement. He took the time to talk to them about the issue. Bought the faucet of our preference once we realized it needed replaced. Cleaned up after himself and followed all Covid safety protocol

Jackie Winchester

Service technician explained everything regarding the problem and the repairs needed. Answered all my questions and completed repairs the same day. Thank you Brandon and Roto Rooter!

Kristi Kapel

Chris was very professional and clean. He tried his best to make me feel comfortable with all my concerns.

Jonathan Wallace

Jon was my Field Technician this morning and I couldn't have been happier! He initially came out Saturday, but temperatures were too cold to complete service. He arrived promptly this morning @ 8:30 ready to get the job done NO MATTER WHAT. I was working from home with a 2yr old so my attention was anything but undivided. He worked fast, efficiently and was pleasant to have in my home while my daughter was present. Once the issue was fixed he took extra time to explain drainage prevention & best practices. Overall I would highly recommend Jon to anyone in need of Roto Rooter services! 10/10 Experience 10/10 Customer Service 10/10 Professionalism

Dan Koenig

Rotorooter came out to unclog the kitchen sink drain pipe. Really happy with the speed and service!

Jeremie Jones

John, tech #: 1482 came out and got me all squared away quick and easy. After fixing my backed up sink he also gave me some great advice and explained why the problem was reoccurring. He was clean and friendly to my family, as well as on time and professional. Would recommend to anyone.

Tyler Bilfield

Chad was very professional and thorough during my estimate. Found out my needs and helped me the same day.

Rini Pearson

The scheduling was pretty easy and quick, the technicians were very responsive. Tom fixed my water heater by installing new part in less than 1/2 hr. He was professional and explained to me what caused the issue and what to do in case this happens again in the future. I'll refer Roto-Rooter to all my family and friends.

Kami Niehoff

Daniel cleared our Basement drain. It seemed the workers were backed up and at the end of our waiting period (2 hr time block) they were needing to reschedule for the following day. I expressed my concerns however they ended up coming out after the originally time frame. I really appreciated them working with us on this as we needed the drain cleared and changing my work schedule was going to be difficult. Daniel was great to work with and i appreciate the company working with us on this issue.

Cam Hong Vo

Very good service and friendly! Thank you Emmanuel for come fix Toilet stuck. Very nice and friendly service!

Eric McMahon

Service was incredible and completed quickly. We highly recommend roto rooter and especially Jon!

Corey Kyiper

I've used them twice at this point and the guys they've sent have been courteous and professional, and they got the job done and did it right

Brenda McCoy

Busy time at holidays but they came & got the job done. Extremely professional & explained everything. Really nice young men.

carol frye

Very friendly, courteous, knowledgeable. Did a most awesome thorough job. Was a pleasure doing business with this company.

Jerry Mckeever

This morning a friend and I attempted to replace a stem valve on a my shower. We could not remove the valve. We made several trys to remove valve. After a couple of hours we tried to put everything back together. The old valve could not maintain water pressure. I contacted Roto Rooter and explained my emergency. I had no water in my house. A technician was dispatched to my house. He assessed the damage to my shower faucet. He gave me a quote on parts and labor. I received superior work. He was very understanding to my situation. Thankfully I have a working shower and my water is back on. A great thanks to your technician. Thank you for the great service Roto Rooter! Regards Jerry McKeever

pamela morris

I just wanted to thank you guys for all you did. We had an emergency with a home remodel. Kitchen pipe was broken and category 2 water damage on brand new cabinets and flooring which went into the basement also. The first technician came within minutes and I don’t have his name but he explained things very well. You went above and beyond to help us. I am going thru Chemo and you were able to get your equipment picked up late in the day so I would not be affected with early morning appt the next day. We personally want to thank Jeremy Weaver, Matthew Shell and Chrystal who came over the weekend to monitor equipment. They worked extremely hard and were patient with us during this difficult time. They are the nicest guys! Thanks and God Bless

wc McDaniel

My technicians name was Trevor, and I could not be happier with the quality of his service and professionalism.

Judith Mayne

Brandin was polite and professional, and he explained carefully what the repair would involve. We decided not to have the problem fixed right now, but when we use Roto-Rooter again, we will definitely ask for him.

Brenda Jester

Emergency toilet problem. Responded very quickly. Very professional. Did excellent job. Very clean. Cost was very high but didn't have time to shop around for better estimate.

Vinson Lisa

Technician gave great service. Was expecting to have to replace our sump pump but instead he tightened a seal and told us we were good to go. Free of charge. Could not ask for better service.

William Strapp

Technician was friendly and outgoing, and was very proficient in what he was doing well definitely use your company again

Bryan Bessignano

Chris did a great job explaining the issue and efficiently replacing the water heater control valve. Very much appreciate them being available on a late Saturday afternoon. Thank You!

Stephanie Gram

The last thing we wanted to deal with was a clogged main line and backed up sewage in our basement the night before a huge snow storm but we can’t control these types of disasters. We actually had a few technicians come to the house but the job was not going to be easy. Trevor showed up and saved the day. He was polite, friendly, took time to listen to my concerns. He braved freezing rain, sleet and snow to understand the drainage problem. He was able to get to the root cause and also identified another problem. He stayed until everything was complete. Thank you Trevor for being honest, helpful and getting the job done!

Gerald Anderson

Had a water back up issue in my basement that needed immediate service. Pricing was double the price of other plumbers. Servicing was good for removing the soft blockage, but the issue was never remediated. Then when looking for a diagnosis of a long term solution , I received inconsistent information that not only did not solve the problem, but would lead to a extremely high payment for work that was unnecessary. I will not use the router rooter again.

Joshua Reinhard

Our sump pump broke and as a result, our finished basement flooded. We didn't discover it until later in the evening. We contacted Roto-Rooter and they had someone (Josh) here to replace the sump pump that same night. Josh was very professional. He completed the work quickly and took time to explain the next steps for our basement cleanup. I was very impressed and pleased with the service and would highly recommend Roto- Rooter for this type of emergency repair. The Reeds Mr Reed sent a message at 10:09 AM to RC16455B - Roto-Rooter - Columbus and is waiting for your response. Current wait time: 5 minutes.

O He

Nathan was very nice and friendly! I would recommend him again!

John Paul Jones

We’ve used Roto-Rooter several times to clean our drain several times Seth Cline was far and away the best technician I’ve ever seen from your company. Polite , thorough, and he did a superb job. Highly recommend Seth!

Sohyun McElroy

They fixed bursted pipes. The company was responsive and technicians were professional. We are satisfied with the service.

Michael Zachman

Bobby came out to fix the garbage disposal and within a couple of minutes determined the problem and had it fixed! He was very professional and even gave us a few tips if it happened again. Thanks so much for your help!

Mark Walker

Turns out our plumbing issue had a really simple solution, so Tommy showed me what to do and didn't charge for the trip. Thank you

Alexandra Fraser

We had a blockage with our sump pump lines due to trees, causing water in the basement. They can they saw, and they conquered the blockage.

Delaney Davis

Joshua did a great job. He was courteous, thorough and professional.

Ravit D.

Octavio from roto rooster was fantastic. He diagnosed the leak issue like an expert and provided great recommendations. If ever needed, I’d call him / his team again.

Tonyea Adams

Trevor was very polite. He explained all of our problems. He got our drain unplugged and replaced wax ring. However we believe the toilet was still leaking when he left. Phones need to be upgraded to Verizon…. Poor service

Christopher Shepard

I had a clogged main drain. They showed up and had it unclogged with the use of an electric auger and was gone in 1 hour. They did no cleanup and wanted an extra fee for this. My bill of which they wouldn’t tell me until they arrived was over $700. I thought this was very excessive. I wish I could make $700 an hour!

Sandra Romano

Andrew was very courteous and professional. Especially nice that no serious issues were found.

Chad Barnes

Our technicians Jon and Chad were so kind and professional, explained process the entire way. They “jetted” our drains from house to city street and showed us the clean drain system once completed, the camera equipment was top notch . Would highly recommend Roto Rooter and these technicians to everyone, thanks for great job!

Amyjane Campbell

Service provider Joshua was very professional and got the job done quickly. He explained everything well and even walked us outside to confirm the problem was fixed!

Rachel Jordan

Brandin was great. Very professional and knowledgeable. He did a great job!

Beth Jones

It was a pricey service, but they were able to get someone out right away and get our water running again quickly. Fast response was worth the price.

Brittani Trent

The technician that came out to my home was very knowledgeable and efficient in fixing my clogged drains in my bathroom and kitchen. He made me want to use them again in the future 😊😊 …

Tricia Stought

Replaced plumbing under bathroom sinks. Nicole did an excellent job and will use Roter Rooter for future projects.

Debbie Flickinger

They showed up and Bobby was great. Needed a flange and the bolts on toilet, didn't end up using the service as I felt it was too expensive.

Cam Quevedo

The drain in the basement was pushing water up into the basement rather than draining it to the sewer. They fixed it almost in half an hour.

E Miller

Service person arrived very fast and prepared. He asked questions about the problem, let me know how he would fix it. Problem solved by a pleasant and efficient service person.

Lakisha Jones

Brandon was super nice and very professional thanks Roto Rootter I am a happy customer he gets 5 stars.⭐️⭐️⭐️⭐️⭐️

Lauren Sanders

We needed same day service. The repair technician (Beau) came out about 3 hours after I called. Service was great, and the problem was fixed.

Michael Dominguez

Tech that serviced my house drain was very friendly and professional. They made sure the job was completed correctly and made a call to have a follow up inspection with a camera scheduled to make sure there were no hidden issues.

John Ovalle

Sump pump drain line evaluation. Very quick response time. Highly recommended.

Mark Vukovic

Chris from Roto Rooter was very professional and knowledgeable. He showed up on time and fixed my problem immediately. He cleaned out my drain line multiple times and blasted water to clean it out. I couldn’t be happier.

Brian Dozer

My old faucet wouldn’t turn off so I had to find a same day plumber. The guy was perfectly nice but charged me close to $700 for a simple faucet install and I had my own replacement faucet. Every other quote was $200 max but I paid it anyway because he was already there and I needed a shower!

REBECCA Ward

Gave me peace of mind that it would work and has warranty if any issues. Wished I would have used them from the beginning instead if another company for sump pumpand I would've still had an issue 4 years later with drainage outside.

Anthony Sanders

Nate was extremely professional and did a fantastic job walking me through our water heater system and any repairs that may be needed.

Krista Seltzer

Woody was great. Answered my questions and was able to get my water heater fixed in no time!

Helena G

Woody was the consummate professional and I could not recommend him enough. BUT... the price of labor is extortionist and I'll think twice about having Roto-Rooter fix anything of mine again for that reason. More than $480 for less than an hour of labor? Eco Plumber and others charge more reasonable rates, so reconsider whether greed is worth losing business owing to inflated prices. With that said, it's difficult to imagine a better specialist then Woody--punctual, businesslike, and impressively efficient. I hope you pay him enough. You certainly charge enough!

Austin Owens (DrTremendous)

Melinda was awesome! Came out on the coldest day of the year and fixed our drain like a champ!

Alexandra Dotson

I used them on a Saturday night. I had to turn water off to whole house to stop leak, but they kept me informed of where the tech was before hand and the technician was very professional and moved quickly when he was here. It seemed expensive, but worth it for a job done right and on such short notice. I should note I called several other local businesses first, in the afternoon, and even places that advertised being open 24/7 couldn't see me until Sunday morning or even Monday.

Keri Perkins

They came out and were able to help me figure out the issue. Their time and expertise was much appreciated!

Sharon D. Reid-Purdie

Tech was professional, polite & cleaned up behind himself. No complaints.

Zach Mason

Joshua was very helpful and professional and helped resolve our issue promptly. Would definitely call Roto Rooter again.

Victor Franklin II

The technician did a good job. He was polite set an expectation for his work and delivery based off of what he stated. There was a slight mess left but nothing too bad. My concern with the service comes from the timeliness. I initially scheduled my appointment the day prior for the 8am - 10am window. I did not recieve a call and followed up at 10:05am when I spoke to the representative they informed me that I never scheduled for that window of time even though I had an email confirmation because I scheduled online. The rep said I was scheduled for 11- 1pm. The tech did not show up until aprox 2pm. He completed his work which took about 2hrs doing a main line correction which cost about $700 total. I was satisfied with the work but I do feel like the timeliness was an issue I had to reschedule my day around the service that I wasnt sure would ever come. I would recommend roto rooter but I would also caution you to be aware of the service timeliness established by the website and customer service reps

Elizabeth Seely

Technician (Chris) was helpful and professional. Appreciated the very timely response on a Sunday.

Taylor Golden

Jon and Shawn were timely, professional, and courteous of my home and my time. They came to the rescue with water that was coming out of a drain in my basement, and I am so thankful for their excellent service and their solution-minded attitude. Big thank you to these guys for their assistance in fixing this problem quickly!

SENagy

Got to my home in 1/2 the estimated time and was fast with the service. Bobby G was the best and I will use their company again.

Kimberly Long

Tony was extremely helpful and patient with all my questions. He understood that I needed an extra long hose since I would be bathing my invalid mother as she sat in her shower chair. He searched the store until he found one. Then he explained each step of the installation. To top it off, when I phoned and explained to Iggy what I needed, he said that we qualified for a senior citizen discount. Would highly recommend.

Jay Caudill

The technician Beau Shull was a very professional technician. He was courteous and explained everything to how my sump pump worked. He was very fast and answered all my questions along the way. If I have another issue I will ask for him directly. This was a valve and sump pump install.

Luis M Lopez

First time using this company and it was a great experience. Tommy, the tech that came out, was on time, explained the whole process after a few initial questions to assess the whole problem, was very professional, made sure that everything was covered so as not to get dirty or damaged. Once finished, cleaned up, went over the charges (no hidden costs), and done! Will use them again if needed!

Bryson Haraway

The plumber that serviced our shower was very professional and knowledgeable. He informed me of the dangerous potiental in using draino and offered up better alternatives. He also informed me on tools to buy to prevent a blockage from occurring again. He was super friendly and professional.

Marsha Smith

Technition diagnosed problem and went right to work. Was polite and knowledgeable. Would use roto rooter again! Marsha Smith

Keith Conner

Very prompt, quickly saw the problem and had it repaired in a half hour. I would definitely call him again!

Matt Simmons

Tony did an incredible job installing our water heater! He was very knowledgeable, thorough, and efficient. We’re super grateful he was able to come out to the house so quickly after the old unit broke, and feel confident in our new setup going forward. 10/10 would recommend.

Eric Buck

Quick response. Brandin was professional and fixed my clogged sink fast. Would highly recommend!

Leslie Shortlidge

Our technician was prompt and quick. He gave us excellent service and advise.

Mike McCain

The plumber was personable, and did a good job snaking out the main drain line. My only issue is the company charging a flat rate of $500 to snake out a drain. I understand your in business to make money. But seriously $500..My appointment was for the previous evening between 8p and 12p. They called after 11p to tell me they couldn't make it and would have to come out the next day. Forget the fact that you advertise 24/7 service. I was without the ability to use any water in the house for almost 24 hours. Then you get rolled for $500 to clear a drain. The simplest repair a plumber can do. I'm a tradesman, I understand labor charges. I also understand doing right by a customer. The plumber 5 stars, the company 2 stars.

Lab Lover

The technician that came was on time, very courteous, professional, personable and kind. I only wish I could thank him again for being so good at the job and a wonderful human being. He definitely deserves a promotion as I believe that he is the type of person that Roto Rooter wants as the face of the company.

Robin NEWBY MICKENS

The service was preformed in a timely manner considering I called at 8:15a and they were here shortly before 10a. Job was completed in 1hr. The men were very friendly and courteous. They explained the process and the guarantee. Thank you for being available to the consumer on weekends and holidays.

Tammy Reynolds

Thank you Roto Rooter for making the best of a horrible situation for us. We had no idea where to start when we woke up and found a sewage back up in the basement. We called Roto Rooter and they did the rest. We didn't even think to call our insurance but they did and they started the claim. The drain was cleared that same day and Jeremy and Aryan did an amazing job with the clean up the very next day. We only had to take one day off of work to be here. We highly recommend them for your water and drainage issues. Again we can not express enough how much stress they saved us. Thank you all so much.

Monica Cosby

I used RotoRooter to clear a clogged pipe. They were here in a flash, and fixed the problem quickly. Chris B, my technician, was professional, friendly and experienced. Overall great experience. Thank you Rotor Rooter.

Martha Moore

Service by Trevor was excellent. He worked tirelessly on a difficult clog. He was courteous and knowledgeable. My grandson was asking him about employment with Roto-Rooter and he was extremly positive and informative about your company. Thanks so much … 5 star service rating for Trevor and Roto Rooter!!!

Cathy Gause

He was very professional, knowledgeable and resolved our plumbing issues very fast. The price was reasonable for the work that was performed. Thank you for being there!! 🥰 Hope I don’t need y’all again, but if so, will give y’all a call. …

Steven Meek

Appointment was scheduled for between 8a-10a. Arrived at 11:45a. Had a clogged toilet - all toilet paper - kids - but hadn’t drained in 2 days. Done within 30 min. Lost half a star for timing and 2.5 stars for price (almost $300 for 30 min work). Plumber was professional and courteous so gained a star back. Update: contacted customer service per request and GM contacted me. Offered nothing in the way of service recovery beyond a polite apology (even though my main complaint was price and they currently have $75 off of service posted on their website that I did not initially use). GM stated price is a flat rate whether it takes 30 min or 3 hrs to complete. GM was polite and empathetic but seemed not to have authority to resolve my concern. Would NOT recommend Roto-Rooter unless you have an emergency and/or are willing to pay a steep price.

Kathy Levering

The service technician was professional, on time, knowledgeable and pleasant. I highly recommend this company and will not hesitate to call them in the future for plumbing services. Also, when I called, the person with whom I spoke reassured me that a technician would arrive soon and he did. I was also notified when to expect the technician. I couldn't have asked for a more professional experience all the way around. Best if all, my drain is running clear!

Bruce McClary

Shawn was great to work with. He was very responsive and provided good information.

Latrice Church

Beau was very kind and knowledgeable about the issues that we've been having. I'm happy with the service that we received.

Kirsten Wagner

Dave McEndree, Tech #2416 Replaced out gas hot water heater and did a fantastic job! He was caring and compassionate! He arrived earlier than expect which I am extremely grateful for! Thank you so much! Thank you for explaining everything in detail and making sure my family was well taken care of!

Jess Longnecker

Did a great job getting a bottle out of the toilet that my 3 year old put in the toilet and tried to flush. Gentleman was super friendly and nice. Only thing that was not great about the service was my appointment was scheduled from 12pm-2pm. No technician was able to come until 9pm. Which meant I had to cancel any plans until I was to receive a call (which no one did). I understand that the job can be busy.

Ehab Ahmed

Matthew and the rest of the crew did a great job with water restoration. Very professional with communication and quality.

Megan Wiley

Excellent customer service & response time. Plumbing issue was repaired & corrected in a timely manor! Thank You!

CJ Gross

I had a very difficult time finding someone to service my area. I need to clarify that Roter Rooter Corporate in Columbus were ZERO help. The franchise Roter Rooter out of Newark were excellent. They had very experienced workers that did a fantastic job.

Sheila Oxsher

Bobby Griffith #0158, you cannot get any professional than Mr. Griffith. He was customer service oriented and got us through the issues we had with the office side of business. He came late to accommodate us when we rescheduled it for the next day. He completed what we were requesting to have done and recommended better routes to go to repair our issues. Very good and Roto-Rooter has an excellent employee the customer is pleased to have used his talents with pluming.

Joe Mitchell

Stacy The Plumber did a excellent job.. Me & my family were so happy!!

Rebecca Rose

I was worried I was going to have to pay for another drain fix after service three months ago. Turned out I was still under warranty and this service was no charge! And they put a camera down to make sure it was all clear. Very happy with their service!

Lindsay F

Wonderful and very knowledgeable gentlemen. Tom was amazing and provided us with quite a bit of education. His whole team, 4 gentleman in total were the best and hardest workers. I am extremely grateful for all their hard work and skill set.

david couch

Andy was able to come out right away. Very accommodating and did a wonderful job!

Sheryl Roberts

Contacted Roto Rooter after another company was a no show to fix a leak in a difficult spot. Easy to schedule an appointment on their website. The technician, Dave, was on time, courteous, and honest about the job that needed done and offered to complete it same day. He didn’t take long to finish the job and the price was less than he had estimated. Would definitely recommend.

Joel Jones

They came fast, Assesed the situation promptly. My service man was courteous, , professional, and fast.

Carmen Rivera

Customer Service 100%, unplugged plumbing problem within 30 minutes. Did not leave until testing was done to their and my satisfaction. Because of the two young men and their outstanding service, I will use Roto-Rooter's services in future, if needed.

Eric Stier

Andrew and Emmanuel were a huge help in resolving leaks in two sinks. The attention to detail was greatly appreciated!

Corie Marty

I needed a new sump pump and backup ASAP, and they took care of everything the same day, professionally, and even under the estimate provided, plus they cleaned up afterward and even helped me replace a furnace filter while they were there. David and Daniel were fantastic!

Darcie Plaster

We were having issues with our garbage disposal leaking, as it was not properly installed. Roto Rooter was amazing. They were to send someone out the same day to fix the issue. John (tech 1482) was great!! Our disposal was a mess and was not an easy fix but John got it all back in working order without having to replace the entire disposal. He was very professional, explained the entire process and was so friendly!! I will definitely request him in the future!

Corrine Broyles

Dave was very knowledgeable and professional. Our leaky pipe is fixed and was done at a good value. I am happy my experience! Thank you!

Savannah

Matthew from Roto-Rooter was amazing. He clearly explained everything to us and was very knowledgable about...well everything house related! We appreciated how he called us to tell us when he was coming over and was always on time. You could tell he cared about our house and treated our house like it was his own. He was personable and easy to talk to—which makes a world of difference when you're going through something stressful like water damage. Matthew went above and beyond to help us turn a bad situation (a pipe leaking and water damage) into a tolerable one. Thanks Matthew, you rock!

Corey Poole

Andrew & Emmanuel were very knowledgeable and got my hot water heater back heating water in no time

Alex Waclaw

The Service representative came to my house in under a hour after the service call . Was very professionell had his mask, gloves and shoe protectors on . He look at the issue at hand and explained in detail . Even thou the prices went up he did a very good job and left it clean before he leftism it was done with. A timely manner I would recommend Nathan to my family and friend.

Taylor Minehart

The worker couldn't have been nicer he was absolutely professional quick quiet and fixed our problem perfectly. I would absolutely recommend this service again.

Samantha Moreaux

Great value for money but didn’t show up until 2 hours after my quoted time.

Jen LaPointe

Great response, friendly, knowledgeable and professional but the fee was double what others charge. Ask for a quote first and shop around!

Tim Gates

Technicians were courteous, professional, and efficient. Would highly recommend based on my experience.

Deryl Johnson

Dan came out to find the source of a water spot on the ceiling beneath an upstairs bathroom. He was very efficient in finding the issue, and developing a solution. I am very happy with the results and would recommend Dan with no hesitation.

ZachTheOgre

Came and cleaned out my main drain line. Was clean, professional, and did a great job!

Ben Oliveto

Woody was our plumber and did an excellent job. He gave us a call ahead of when he would arrive, he assessed the situation very quickly and knew what he needed. He was very polite, quick, got the job done, and most importantly gave me peace of mind. Thanks Woody and the Roto-Rooter team!

Krista B

Joshua @ Roto Rooter was great and very knowledgeable! Our first time using roto rooter. Thanks again Joshua!

Eric Walters

Water Main at dealership had a valve popped off. Fixed during OSU Michigan quickly.

Jim Means

Met five RR employees. All extremely professional, very courteous and were more than willing to find this problem. As Seniors, getting this amount of estimate tough to take. That being said, Chris McCoy did a very good job easing our pain. Very confidant and certainly convinced us he knew exactly what he was talking about. Much thanks to the entire staff.

Mandi Williams

I had a leaking toilet and they were here sooner than expected and fixed it all. Very professional and helpful!

Kathy Lindeen

We called for service and turn around time was excellent! Joshua our tech #3643 was amazing. He explained what he was doing and made us feel at ease that he would get the job done. He went above and beyond to make sure that our floors, carpet and cabinets were protected while working. This was no easy job for him but he never complained one time. I would recommend this fellow to anyone needing assistance. Job well done. He had to snake the drain from multiple spots but he did not give up until it was done! His professionalism was truly noticed and i hope all your employees are as as great as he is!

Jamie P

Jason was on time, fast, and friendly to both me and my dog. Could not of had a better experience.

Susan Herrel

Nathaniel was very professional When he was done he explain several things about the new outdoor facet and the inside pipe running to it He also looked at my front outdoor facet and quickly determined that it was the hose leaking and not the facet

Rob Eldridge

While the staff was friendly, when reconnecting our sink drain, instead of getting the right parts, they jerry-rigged something that now makes a loud gurggling noise as water drains. I called about this and a plumber did come out, but instead of fixing the problem by getting the right parts, he reported that "the sink is working fine."

Martin Harris

Very helpful. Didn’t have common part. Repair worked. Helped with second water flood.

Robert Firdman

Brandin was polite, informative and explained clearly what the issue with my clogged sink. Thanks for your prompt response!

phil hoffer

Sean was great. He was enjoyable le to talk to, funny, and had a great attitude. I can tell he enjoys and takes pride in his work.

Leslie Castoe

I've used Roto-Rooter in the past and always had success. I can't thank the company and Austin enough for today's repair. Austin was on time, very pleasant and professional. He worked as hard as needed to find the blockage and did an excellent job clearing the blockage. He also did a great job explaining everything to me and did a terrific job cleaning up after himself. I can't thank you enough.

Wendy Anand

Called and they were out within an hour. Johnson was amazing and very nice. Thanks.

Drew Schwegman

Dave came out very quickly with short notice. He knew exactly what he needed to do to fix a leaky shut off valve under the sink for the dishwasher. He was able to make the needed changes and explained everything he was doing. He was knowledgeable and personable. Price was reasonable for the services we needed. Thanks Dave!

Garrett Dill

The plugged drain was cleared in about one hour but the sink was left dirty and I thougt the price was high for one hours work

Dan Dosmann

Trevor was most helpful and made sure that the job was done right. We were in a bind and needed help ASAP; of the three businesses we called only Roto-Rooter would provide same-day service. Not the least expensive, but worth it when we needed help now.

Austin Clark

Process started off shaky, specifically with identifying the root cause of our water damage. Once the issue was properly identified, I could not have been happier with the service Roto-Rooter provided. Mathew lead our restoration project. He was courteous, professional and thorough. Above all, Mathew was ALWAYS willing to go the "extra mile". Long story short, if you decide to go with Roto-Rooter, it would be foolish not to request Mathew to head the project.

Lindz B

Trevor was amazingly personable and incredibly helpful with fixing our issue. He put us immediately at ease and was such a great help!

L Flyboy

Josh was very professional and worked fast!! Highly recommend.

Robert Younkman

Pricing was high but phone agent and worker were professional and on time. Great for urgent service.

HENRY WAGGEDORN

My drain was root infested, but these guys didn’t stop until we were clear all the way to the sewer. A bit pricey, but I feel like I’m going to be good to go for awhile. Very professional, a job well done.

Janice Freeman

Nicole was a great problem solver and very understanding of our budget and trying to make repairs within the budget. She communicated very clearly and was friendly and fun! I will be using Roto Rooter again in the future because of this experience and I will be requesting Nicole specifically! Thank you so much Nicole!

Joey Vagnier

Their 24/7 service is great in times of need. They are very responsive and timely in their arrival. The workers sure professional and courteous. I will definitely be using them in the future!

Melanie Kinnero

Dave was very knowledgeable and professional, answered all my questions and helped me get financing for what was an unexpected water heater purchase, after our old one began hissing and leaking. He was fast and efficient.

Trisha Wright

We had just moved into a house, and the hall toilet wouldn't flush consistently; it would just fill up with water and then slowly drain. We set up an appointment with Roto-Rooter online, so it was painless. Then the technician was very professional, took a look, and gave us our options. His work was quick and efficient and seems to have solved the problem! He then even was so good as to talk to the Home Warranty group we are using (on the phone while still in our home), and knew just how to answer all their questions. I also like that for this service, we have 7 days in which we can call them back if the issue resurfaces. Very pleased.

Jerry Borsh

Very pleasant and professional. Will definitely call them again for any plumbing issues.

Kimika Jackson

Came in to clean the main drain in my basement and done a great job

Tom Hamilton

Dave 2416 was very professional! He showed up quick, diagnosed and fixed the problem within an hour and made great conversation with me. I just moved here and I happened to find the best possible guy for the job! Highly recommend!

Michael Pusecker

John and Q were professional, helpful but most of all they fixed the problem quickly! We live in a older home and the sewer has been an issue in the past. They made clog/blockage was completely cleared. They told us what we could do to prevent problem in the future and what to look for so we could call before the drain completely clogged. Very happy with the work.

John Nettle

Brandin was great!! Totally professional, and a great guy. I would personally recommend Brandin to anyone. My family and I are sincerely grateful for his service.

LaForrest Church

Technician came out within hours and was able to fix the issues. Very helpful and friendly service!

Justin Viola

These guys were very helpful and very knowledgeable. I had a tech by the name of Jacob. Not only did he make sure of his surroundings and checked perimeters and estimated length of pipe before running his drain snake but he made sure I understood what was taking place. We found out i had a tree root issue in my main drain and he took care of it. He explained all kinds of options to to about dealing with it and getting it fixed the correct way. He was also very respectful of our household and made sure we were taken care of when he was done. Roto rooter has very good techs! Down to earth people! My service will continue with them for years to come.

Shane E

Plumber was called for burst pipe in a house we purchased 8 months ago. He arrived late in the evening due to dispating issues, but he walked me through everything that was going on, discussed all the options I had, and was extremely friendly and well versed when I asked him questions.

sarah blair

Plumbers were great, but issue was not fixed. Had sewage backing up the same day they were out. Called to have them come back, and was going to be charged ANOTHER $600.

Carlos Pace

It was really good. Techs were very knowledgeable and professional.

Damien Healy

We live in an 80 yr old home and a section of sewer had become damaged and badly infiltrated by roots. The Roto-Rooter supervisor scheduled an excavation team to come out and repair the damage after everything was assessed. Heath and his team were out within a few days and they did an excellent job. The work is expensive but when you see what these guys have to do you appreciate the cost. They talked me through everything and focused on the best result. before they filled the dirt back into the 10ft deep hole, roto-rooter came back out with the jetter and camera and made sure the entire system was perfect out to the city sewer. The excavation team filled the hole back in and left a clean out. They left the site looking almost the same way they found it. Great service. Zero complaints.

Martha Kellem

The service tech Luther Johnson was great and completed the task without being here all day. He was very professional and he was very professional and I was very impressed.I would highly recommend him.he was very professional.

Tina Rieser

They were very professional on time and quick with cleanup. Will definitely use them again if needed.

Tom Eisaman

RotoRouter was very responsive, on time and did quality work. Would call them again.

Hunter Kelly

I’m only leaving a review because of the technician Cris B who helped us. He was fantastic and worked super hard from 6pm until 11pm to clear our drain, it was super clogged. He refused to quit until it was fixed and was so professional and helpful the whole time. He did a great job cleaning up after himself and wiped down and disinfected everything very carefully. If I ever need sewer help again, I will call Roto-rooter just to have Chris work on the pipes. The only reason I’m giving them 4 stars is because they sent a salesman out first who tried to convince us to file an insurance claim before a plumber was able to diagnose the problem.

The Woodlands at Hocking Hills

Very happy with our experience. Very timely and flexible. Will definitely use this company again!

kriste nemanis

Jon was lovely. Fixed my problem with detailed information and gave suggestions on how to prevent further problems in the future!!

James Adams

Jamie came on time and analyzed the problem. He then explained to me what was needed to be done. He priced the parts and labor, then offered an estimate to replace cutoff connection and rebuild toilet innards. I accepted the offer. Jamie was quick and thorough and then demonstrated the effectiveness of his rebuild, explained the guarantee and asked if I was satisfied with the repair. I was pleased with his service, efficiency and his demeanor. Excellent service.

Dominic Clouse

Had a great experience for our sewer being backed up. Quick and reasonably priced!

Ronnelle Broschart

The Roto Rooter team we had at our house provided excellent service clearing out roots from our pipe to the city sewer. This was a big job that took over 2 full days. They were courteous and professional and did not quit until the job was done. I couldn't be more happy with their service!

Matthew Ozbun

Called to have a leak in our basement looked at. Super-responsive, and while out looking at the leak, David was able to give us a good quote and fix/replace our outdoor faucets the same afternoon. He provided the details on what was causing the issues and how he was going forward with the proper repairs. Really happy with the results.

Adam Forshey

Shawn and Tom were friendly, fast, and professional. Rescued me from being stranded over thnxgiving without a kitchen sink/washer from the local plumber. I should've called roto rooter first. Thanks for the high quality services!

Jehad Ismail

I normally don’t write reviews, but today John Gleason tech #1482 was so great guy made me very happy today for his very profession job and quick too, easy to communicate and cleaned after job done. Well done John Gleason

Joe Roderick

Chris was very thorough and professional. I would recommend him for future repairs.

Kent Carpenter

Andy and his partner were great, really helpful and explained everything to us.

Rob Heston

On time, knowledgeable staff. Brandin and Brandon were great team. Job well done.

Tim Randolph

The last technician that came out was fantastic! He paid attention to details and fixed the issue quickly and efficiently.

Bryce P

This is my first time having to call a plumbing service to my house and I’m glad I chose Roto-Rooter. I had a shower cartridge that was seized and couldn’t be pulled out. The Technicians arrived on time, we’re courteous and even put on boot covers before entering my home...much appreciated! They were very knowledgeable about my plumbing issue and I felt very confident in their ability to make the repairs. They even took the time to educate me on why this happened and a few other plumbing tricks. Great experience and I would definitely call Roto-Rooter again for any future plumbing needs.

Brad Holben

Chad showed up promptly and was able to rectify my sink drainage issue quickly.

Rajna Nannat

Aaron Clark technician #1559 was helpful in finding some major issues while he did water damage dry process and want to appreciate his effort in checking further and finding out some foundation issues early on saving me from further damages .

Erik Maso

Beau and Emmanuel were awesome. Cleared our main sewer line.

Charles K. Sims

They unclogged the drain very quickly. They were here around one hour - part of the time just talking to us. The area was not cleaned up sufficiently. The charge was OUTRAGEOUS!!!! $350.?!?!?! for one hour's work!!!! I was totally shocked! Probably will NOT use Rotod Rooter again.

Tom Connor

We had another, different plumbing issue yesterday and received the same great service. The appointment setup was easy, and Brian arrived as scheduled. Again, our problem was resolved within two hours. If I have another issue, I will certainly call again. Great experience. The initial phone contact was prompt, courteous, and professional. Nathan arrived within about an hour, provided an estimate, and then completed the job quickly. From call to completion was around two hours.

Janelle Grubbs

Had an issue about 1 week ago and the fix didn't appear to fully resolve thr issue. I called again, they promptly came out and resolved the issue without an additional charge.I appreciated the professionalism!!

Mike Mccown

Prompt arrival. Great service. Repair was completed quickly.

Chris Coonfare

Steve did a great job, thoroughly water jetting the downspout drains and trunk line to remove debris .

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