Reviews of Apex Plumbing, Heating, and Air Pros. (Plumber) in Columbus (Ohio).

Apex Plumbing, Heating, and Air Pros

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6700 Schrock Ct, Columbus, OH 43229, United States

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Information of Apex Plumbing, Heating, and Air Pros, Plumber in Columbus (Ohio)

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Reviews of Apex Plumbing, Heating, and Air Pros

Tashina Kallioinen

We had the city called to check out our water line by a neighbor. The city determined there was a leak and gave us 14 days to repair it. Talk about stressful! We met with Todd to talk about our issue and estimate. He was honest and fair. He helped us apply for financing and we were approved same day. Tim, our service tech, and his team were awesome. They worked hard to have our main water line replaced under our house (bilevel home) with directional boring. From start to finish, the job took 6 hours. They called out the city to inspect the line when it was time. I appreciated that they wore boot covers when walking in and out of the house. They made sure that they left my yard and sidewalk the best that they could, they laid out seed and straw. Thank you Apex!

Nick Vaughn

Woke up to a major gas leak had to shut off gas. After 2 days of calling warranties and plumbers out my landlord was able to get apex out here. Chris Welch was the technician that responded. I informed him i had been without gas for 3 days and had a newborn in the house. He was honest saving my landlord $600 and got started as soon as he got the green light. He was very professional and and informative on the issues and what needed to be fixed. Highly recommend apex for any plumbing needs.

Kennedy Wood

Absolutely outstanding customer service by Apex Plumbing. The Licking County Humane Society was working a Humane Agent case where two kittens were trapped. Thanks to the efforts of Chris Welch, Josh Salmons and everyone at Apex, the kittens were saved. Chris and Josh were absolutely wonderful to work with, very professional, friendly and cared deeply about animals! Would recommend Apex to anyone looking for assistance with their plumbing.

Franco McCullough

The Apex staff took the time to get the details before service was provided. Once Josh arrived, he was cordial, professional, attentive to replacing the pop up drain that I partially installed. He took care of fit\finish, cleaned after himself, and checked his work for leaks. I will consider Apex Plumbing for future plumbing needs.

Meghan Dougherty

Jason Martinez was our Service Pro and our experience with Apex was great! We were able to easily schedule our appointment and get someone to our home to fix our issue in less than 24 hours. Jason was on time, friendly and answered all of our questions before we agreed to the service. He did a great job, fixed the problem properly and made sure we were satisfied before he left. Jason was truly a pleasure to work with and very personable compared to some of the service folks we’ve dealt with in the past. Highly recommend!!

Char Lew

Chris W. was the technician from Apex Plumbers Pro that provided plumbing services at my home. I had a laundry list of plumbing concerns, for my house is 50 years old, and needed some attention to the plumbing. Chris was punctual, assessed the situation and and came up with the best course of action. I felt comfortable with information he gave and the cost associated with them. Later Josh came to assist Chris, they both did an excellent job, highly skilled, personable and professional. I have already recommended Apex Plumbers Pro to two of my neighbors already. I am very pleased with this company. I will need to address a couple of more plumbing issues and will request Chris ( or Josh) as my technician.

Carolyn King

The service I received was excellent! Drew was professional, knowledgeable and ensured trust. I think his recommendations were right on target and I went with them. He was very focused and got the jobs done. He left everything much better than he found it and it was greatly appreciated. He was kind and patient with a little old lady. I would definitely use him and Apex plumbing again!

Kelsey Richter

I couldn’t be happier with the quality and professionalism of this company! Scheduling my estimate for a new water tank was quick and easy, and our technician Guss was beyond amazing. He helped us to understand our options for different sizes/ types of water tanks, and once we decided our installation was able to be completed that same morning! Pricing was very reasonable, and I can honestly say I’ve never had a smoother home installation. We will go back to Apex and Guss for all our future plumbing projects!

David Rancour

After getting two other estimates, Guss and his co-worker came to the house and talked with me about my options for a hot water tank replacement. Both were very knowledgeable which put me at ease. Then I got a very competitive estimate. Guss said they could do the job right now. Got a great deal on financing and they got the work done super fast and it looks very professional. Great job! Would recommend Apex to anyone looking for this type of work.

Kelly Taylor

Nate and Randy were phenomenal and very knowledgeable. They identified the numerous issues we had in the house and provided options for fixing all of them. They did fantastic work quickly and walked me through all of the repairs when they were done. Excellent service and great work!

Elicia Ramirez

We moved into our house yesterday and discovered we had some plumbing issues that needed immediate attention. Blake took the time to inspect and investigate all issues and then explained everything to me before he started the job. He was thorough, quick, and professional. I have a water heater job that needs to be taken care of soon and I will definitely call and request that he’s the one who handles my the job. These guys are great and I’m glad I called them first.

Beth Udall

From the person who answered the phone when I called for an appointment, Taylor, to the technician who came to my house, James, this was a really great experience! I called Thursday morning at 9am not thinking I could get a same day appointment but Taylor was able to schedule a technician visit for the same day between 1 & 6pm! I then received a text message confirming my appointment and a second text with the name and picture of my technician, James. I loved that because it made me feel safe that I knew exactly who was coming to my home!! That was new to me but very much appreciated!! Then I got a text about an hour or so before my appointment telling that if it was alright with me, my technician would arrive 35 minutes EARLY! So great!! James arrived and from beginning to end, he was focused on delivering a wonderful experience! After he finished everything and had cleaned up my kitchen (my kitchen sink was blocked) he answered my questions and explained the steps I needed to follow to avoid this problem from happening again! Plus they had a $25 first time customer coupon that was online, win-win!! Would I use Apex again, YES!! And now that I know the other services that they offer, I will definitely be calling again someday! Thank you James, Taylor and Apex!!

Justin Gonda

Really impressed with how quick and easy the whole process was from start to finish. I had an outside faucet that was in dire need of replacing and had Adam come out to fix it. Super personable and professional guy that was straightforward with his recommendations and even more so when discussing options/prices. Not a lot of tradesmen can do a great job and be talkative/friendly on that type of level. Offered us tons of recommendations for upgrades but at no point did we feel pressured to purchase. Easy 5/5

Danny L

Angel from Apex Plumbing was friendly and knowledgeable. Communication prior to appointment arrival time was great. Replaced shower cartridge and handle to stop shower-head from leaking. Happy with service. My only complaint is pricing I thought was a little high but they are completely upfront with pricing prior to starting job. They give you a written estimate prior to starting job. I haven’t needed a plumber in a number of years so this could be standard pricing. I’m just out of touch. They did offer a veterans discount.

K

He was on time and was amazing. The price wasn't bad. He was very understanding and patient with my 4 year old wanting to watch him fix the drain. I will continue to use apex. I have had great experiences both times I have used them. Thank you Rodney for all you help!

Ted Yank

We noticed our water heater was done for the day 40 family members were descending on our house for a multi-day reunion. Called APEX at noon and they sent Chris over a few hours later. He had a new heater installed by 6 pm. Chris did an excellent job. Have not had to replace a water heater for a while, so it felt expensive, but the service and professionalism was top notch. Was very happy with the experience. You do get what you pay for.

D Riddle

The company sent Adam the very next day from me calling. I even missed the initial appointment and they still came later the same day. Adam showed up very friendly and professional! I felt safe and comfortable and he was highly respectful of my home and family.The job was done quickly and professionally and I would highly recommend Adam as your technician! I've had 6 different plumbers at my house in 5 years, this was hands down the best and most comfortable I've felt with a plumbing company! 5/5 Thanks Apex, and Adam!

Maureen Reedy

My experience with Apex Plumbing Pros was positive in every way, from prompt scheduling to professional and courteous follow-thru with basement sewer line back-up. Shawn was very professional and courteous. He did a very thorough job and was on point with communications specific to job. I appreciated the follow up appointment with the camera scope to confirm there were no sewer line cracks. I strongly recommend Apex Plumbing Pros and will be using them in the future!

Angela DeAngelis

We called Apex after our pipes sprung a leak over the weekend and we had been out of water for several days. After receiving a significantly higher estimate from another company, we decided to give it an extra day to see what Apex had to say. Dusty was able to get our repair done along with an additional preventative measure for a lower cost and without any of the potential damage to our walls and water heater that the other company was calling for. The fix was complete and we had water flowing again within a matter of hours. Very much appreciated!

Jason Hamilton

The plumber was the best that’s ever come to my house. I believe his name was Ryan. He worked with an Ohio Gas rep to isolate and repair leaks in my house. He was the most kind and professional person I’ve worked with and knew his trade extremely well. Due to his responsiveness, we were able to keep our heat on for the weekend, which is amazing since I have kids. He even came out on a Friday night after knowing we weren’t scheduled to have a plumber visit us until Saturday morning. Thanks you to Ryan and Apex for the quick response.

Bonita Botteri

Apex performed a complete house main drain replacement both inside my basement and the outside pipe. Chase handled the indoor work. This was a large job which took a full week to pull water heater and furnace, dig up extensive amounts concrete basement floor to be able to replace the pipe going outside, as well as drain pipe from kitchen. Chase and team were prompt, polite and most importantly made sure I was able to at least use the water in my bathroom sink, toilet, shower before they left each day. Job was completed on schedule and the job site was cleaned up when work was finished. I highly recommend both Chase and Apex Plumbing. I should never have need for a plumber again after this work, but I would definitely use them again.

Andrew Simpson

Todd was very direct with the work that needed completed; sewer reconstruction and exterior clean out installation to prevent further issues since I had a clearly ruptured sewer pipe. There were a couple surprises during the work but the crew handled them well and completed the work in a timely manner. Troubleshooting was done and further work was required but again it was handled. The crew leads Tim and Chase were professional and cared about what would work best to fix my issues. Overall good experience, would call again but hope I won’t have to.

Nichole G

Chris was very professional. He answered all of our questions he took his time and made sure we were satisfied with his service. My husband and I are extremely grateful for Chris. We will definitely call you for all our plumbing needs and send referrals your way. Thank you Apex! 🤗🤗 …

Chris Johnson

I initially scheduled them for an appointment that no one showed up for or let me know what was going on. Later that evening, someone called and let me know the technician was at an emergency and couldn’t make it to our appointment. I totally understood, just wish there could have been a little more prompt communication. They rescheduled the appointment and were very prompt and professional on the day of the appointment. The technician explained everything well to me and wasn’t pushy with services. Very satisfied with their work.

Jennifer Kephas

We used Apex Plumbing to install a main water shut-off valve. They were quick to respond to our online appointment booking and utilized text messaging to confirm the appointment. We received a call when the technician was on their way along with a text photo so we would know who to expect. The technician, Marcus, was professional, courteous, knowledgeable, and took to the time to thoroughly explain the work. I would recommend Apex Plumbing to anyone I know and would use them again myself.

Michael Hammer

Brandyn was extremely professional, efficient and friendly. Very fast response to a valve that had broken on the main water line coming into our 5 unit condo complex(ours just happens to be the one for row). Sought out the specific valve needed and returned promptly to finish the job. Fast, easy, efficient, clean. Highly recommend!

Abby Scherler

Daniel was very professional and helpful, to get our new water heater to work. We bought it and installed it ourselves, but there was a defective part inside the heater. He found it and was able to replace it. We where very happy that we called Apex and that Daniel was sent out.

Heather Kenyon

Blake was amazing! Very nice and professional. He gave me options that allowed me to save money, which was very appreciated! He was able to find the source of the leak that caused damage to my ceiling and get the valves replaced and my water back on in my house. Highly recommend!

David Demmon

Logan was great! He was very professional, quickly looked at my plumbing list and estimates. After I accepted, Logan immediately went to work and finished all work quickly and efficiently. Can't express how great entire service call went from start to finish! Thanks!

Christine McGlumphy

Nothing fun about frozen and broken pipes in the middle of the night—- on Christmas Eve no less. I called first thing Monday morning to a pleasant voice and scheduled a plumber for the next day. Drew was professional and explained every step, kept me informed of what he cost, cleaned up and was so kind and respectful. This is the second time I used this company and I am so pleased. I highly recommend!!!!

Kristin Trainer

Apex was very accommodating. We called and they were able to send someone out in a matter of hours. They replaced our water heater the same day and the technician, Logan, was very informative and easy to talk to. We really appreciated how seamless the whole installation process was. Thank you!

denese woodland

Service was warm, professional and fast. Justin went above expectations in connecting my new chef grade range. He could have completed gas line connection and left. He offered to assist me in peeling off protective covering, added the grates that were still boxed, pushed the range in place...and even took time to introduce himself to my pet. Justin became an instant friend to William Shakespeare. His customer service rapport was Incredible!!

Dewey Joseph Johnson

Three times we had the same problem with a gas line leak causing gas to permeate in the house. I'm very confident that Angel Gonzalez finally fixed the issue. I'm so glad we called Apex Plumbing Pros the other 2 companies never permanently fixed the problem. Angel was very professional kind informative and went out of his way to provide the excellent service. Thanks Angel. We heard about Apex from their commercials on 107.1 Joy Columbus Inspiration Station.

Rebecca Pierce

Had a gas leak inside the house they had to fix a pipe that is between 2 floors. It took Rob & Daniel about 12hrs. & Rob’s ingenuity but they came up with a plan that didn’t include cutting into a finished ceiling. Professional, mannered & cared about the people not just the job. I would highly recommend.

Alexandrea Butler

Dusty was awesome! We needed the water line replaced (upgraded) for our fridge. Also, we knew the water heater and sump pump were original to our house, and we were lucky they were both still working, but not well. He was able to quote us for sump pump with battery backup and App monitoring, a 50 gal water heater for the price of a 40 gal, and the water line fix. Everything was good to go, they did all of the work same day while we were working and it was a very smooth process. Now we have more peace of mind for these mechanicals and hopefully fended off an emergency down the road. Thank you!

Heather Tankovits

Thank you to all the people I spoke with at Apex. From the person I spoke with when I called to set up an appointment, to Both of the technicians that came out. The all were very courteous and professional. They explained everything during the process in a manner that was understandable. The first Technician called prior to coming out to gather more information on my situation so that he could show up prepared with everything that he would need to make sure he could remedy it. Then after that, the Second technician arrived and he also explained everything that we were seeing on the camera and what the next steps would be.

Deral Carson

VERY SERVICE ORIENTED. Fantastic company. After calling 4 others who did not pick up the phone, this was the 1st company that did. Only one of the others bothered to call back with a "Yeah, what do ya want?" The lady I spoke with was friendly and helpful. I expected to get hit with a same-day emergency fee but it seemed like they always respond same day and they did. She took my information and the company communicated with me through the entire process via text. I was told "within 4 hours" and I doubt I waited 90 minutes. I got a text saying the tech would be there within 45 minutes and a picture of him so I would know it was authentic. The tech was super polite and respectful. We just had new cabinets installed and he took note of that and was super clean. (I believe he would have been anyway). The tech arrived and the booties went on. He was knowledgeable of what needed to be done and asked some good questions before starting the repair. He gave me the estimate. He completed the work, I paid the bill electronically and he was on his way. The kitchen looked as if he had never been there and the drain is working perfectly. I recommend this company and I would use them again gladly.

Shamala Shenoy

Justin was just amazing. He was very thorough and explained the situation and made sure he determined the root of the problem. He kept checking his work and informing the work he was doing the entire time. He spent the entire day to make sure the work was completed the same day as we had other projects planned. I highly recommend Justin and Apex Plumbing.

Lisa Wollenberg

Drew had an answer to fix the waterlines so they would be set up perfectly to meet my needs. He reviewed the options with me and his work was efficient, clean and professional and was completed in an extremely reasonable amount of time. I was very happy with the service!

Larissa McMeans

Logan Marks with Apex Plumbing Pros is FANTASTIC. So professional, knowledgeable, friendly, and was very careful to keep everything clean and tidy. He quickly repaired the leak, while chatting with my kiddos, and keeping me informed through the whole process. Wonderful experience. 10/10. Give the man a raise!

Charlene Smith

Very satisfied with service provided by Marcus. He was thorough and rendered top-notch installation on two toilets. He was kind, courteous and very professional. Explained things in laymen’s terms and worked til the job was done correctly. He was training another technician and took his time with him, also. We will request Marcus again. 😀

Nikki Scarano

I had my main sewer line backup yesterday morning and a portion of my basement was flooded with sewage. I was so pleased with Brian from Apex, he showed up within an hour of putting in the call for someone to come and unclog/drain the line. Knowledgeable, courteous, professional, very much exceeded my expectations. I definitely recommend and would use Apex again in the future should I ever have emergency needs for plumbing services. (Fingers crossed that I don't!)

dakota b

They replaced our broken sump pump and installed a battery backup. The sumps are much quieter than our old ones, no issues so far after many storms. Professional, great quality, fair price. overall we are very happy.

S. Van

This is the second time I've had Apex at my house and I usually don't write reviews, but I was just so blown away with this appointment. Dan was so helpful and knowledgeable. He took the time to explain how things worked - which is actually going to save me money. Finding a good plumbing company has been difficult, but I'll definitely be sticking with Apex for any future plumbing issues.

Purple Reign Wellness

We have used Apex twice now, today being the second time. The first was installation of ADA toilets a pipe repair and water heater install. This time it was a leak repair. Each were same day call/service. They’re always so knowledgeable, friendly and fast. They usually are not the least expensive, however, you get what you pay for. I’m extremely happy with their services and they will remain my go to for all plumbing services now and in the future.

Joyce Kirby

The repairman arrived shortly after I called. Nate was courteous and helpful. He listened to my concerns and explained how the heater functions and why the problem I was having might have occurred. He worked quickly. My water heater is quite old and will need to be replaced. He gave me several options for replacement with the estimated costs. I was very pleased with the service and will use Apex again.

Maria Adrion

Ryan was amazing!! He made sure we didn’t go without hot water for another day!! I called at 8 am and it was replaced and running before 6 pm! Super friendly and very professional. I highly recommend him!

Dulce Chiflada

Mr Dusty was an honest and reliable plumber that impressed me so much I called him back a second time. Mr Dusty and Ryan came back out and did some more plumbing with great care and no leaving mess. Plumbing is costly but, helps having people you trust. Definitely will use Dusty or Ryan in the future if needed!!!! Thanks Apex they’re two great plumbers 😀

Brenda Clingerman

Brian inspected our slow drains and slow toilet flush situation. He recommended a new toilet to replace our 32 year old toilet, and enzymes for our slow drains. He was honest, courteous, knowledgeable and friendly. Now I know why this company is so highly rated!! I will use them again and highly recommend them!!

Jodi Traverse

Rob and his assistant did an amazing job with our project! We got them to move some plumbing around for a sink and fridge that we moved. They were out within a week for the quote and again to do the actual work even with having to reschedule several times. I can assure you that this was not a fun job since it involved a dirty/muddy "military crawl"space and a hose to wash off and clean up, but they got the job done, and it looks good! We were a little concerned to hire a plumber based off Google reviews alone rather than a recommendation from a friend, but we were not disappointed. We will keep them in mind for future plumbing needs!

Megan Hall

I live in an old house and apex once again saved the day. They’ve always been good and informative for what work needs to be done where and why. If you’re in Columbus area I really recommend relying on them as your plumbing experts.

Lisa mosley

Called at 2:00pm and they were at my home around 4:30pm Same day!!! I was so thankful that they were able to come out then. My hot water heater needed replaced. Daniel explained everything and answered all questions. Installation was completed same day! Also, they sent me a really thoughtful Thank you gift. I’ve never had that happen before.

heidi benner

Angel went above and beyond, in explaining why we were experiencing the problems we were. He went on to inform us on the things we could do to improve our system and get better quality service. He made recommendations and was very thorough. He was timely, respectful, professional, hard-working, and kind.

Danielle Nelson

Our hot water tank started to leak. We called Apex and within the same day, they had a plumber out to look at it. Dave was professional, friendly, and didn’t mind our hyper dogs. The next day he was back and within just a couple of hours, our new water heater was installed and new gas lines were put in for it because ours were old and no longer in code. Dave was also patient while he also worked with our home warranty center. 10/10 would recommend Apex and Dave again!

Phyllis Goodin

Called because toilet leaking and wobbly and made appointment. Angel showed up on time and ready to work. Floor under toilet was rotted and toilet sagging. While looking to remedy this noticed the main drain stack was in poor condition and gave estimate to replace that and toilet issues (not the floor). I thought it was a bit pricey but I guess it needed done. Took 2 (stinky) days from start to finish. Angel fixed it up and cleaned up pretty well behind him, very nice, personable guy and even braced beneath the toilet with 2x4 so it would be more stable till the floor repair. The only downside was my 12” rough in toilet became a 14” after having the floor repaired…I guess he didn’t take into consideration that it would be higher when the floor got done and the toilet now is 2” further into my very small bathroom with a 2.5 gap behind it but it is now sturdy and no longer leaking just not in exactly the right place. Though this was a stressful endeavor (for me) it went fairly well and had a successful outcome and would use Apex again. Check the website for coupons, I didn’t see them till after!!

R2FISHL

Very professionally from the initial phone call to schedule, we were in a pickle as we couldn’t turn our water back on with this leak. He was here within a 1/2 hour, problem diagnosed and a estimate for repairs within 10 mins. We agreed and all done with 1.5 hours and that included him running to round up the new faucet. Could not be any happier with their service and professionalism. HIGHLY recommended!!

Jodie Marks

I had my frozen pipes repaired by Logan. He did a great job and he was personable and professional. I also had an HVAC inspection (free) which was thorough and was done by Andrew and Jerome. Jerome returned another day with Amber and completed the HVAC work. They wanted to make sure I was happy, which I am. All service personnel took all the trash with them and left my home as clean as they found it. Truly a well run and professional company.

Megan Williams

Rodney was very professional and knowledgeable. He fixed our problem quickly. We had a plumbing emergency and Apex was not only able to come out same day unlike the other companies we called but within the hour. Would highly recommend.

Lee Nathans

Brandyn did superb work at our residence. He is a thorough professional who demonstrated his problem solving skills and commitment to the highest standards of customer satisfaction. He kept us informed throughout the repairs. He totally delivered what was promised. Brandyn came through for us!!

Connie

Robert was great he was very professional and kept me up to date with everything going on with my service.. until the end the cleanup was Phenomenal. I would highly recommend them for all of your plumbing needs. Thanks for the quick response and repair.. everyone was Super nice and Friendly!!!!!

Sue podolinsky-morales

Josh was very friendly. And he greeted our dogs when he arrived. He went right to work and told my husband everything he was going to do. Clean everything up when he was done and made sure everything was working properly. Very happy with his work.

Joey Judkins

Can't say enough good things about this team. They were prompt and had fantastic attitudes and great craftsmanship. The longer story - we were in a bind during a basement renovation when our last contractors began work without an approved plan from the city, so they weren't able to pull permits. I found Apex Plumbing on HomeAdvisor and they were quick to come help us out after we had a new plan approved. They consistently made sure I was happy every step of the process. Here's some photos of the plumbing rough-in and the concrete cover-up (they even added a new floor drain to get it out of the way of the hallway we're building in the finished basement). Passed inspection on the first try. Nice job!

David Ravneberg

I called to have them install a tankless water heater. Not only did I get a competitive quote, but both technicians (Josh for original estimate, Dwayne for installation) were very professional, on time, and willing to answer any questions I had. Additionally, Apex was great with communication on scheduling/financing. 10/10 - would recommend.

Carol Nunnenkamp

Brandyn first gave me an estimate for replacing the gas hot water heater and I chose to have him install it. Actually it was a very quick process as Apex delivered a new tank for Brandyn to install. Brandyn explained the process as he shared the estimate with me. He's very knowledgeable, professional and friendly. I would definitely recommend Apex and Brandyn if you're in need of a new hot water heater.

Craig Hamm

Marcus was phenomenally professional and accommodating. His work was fantastic, and I was very pleased with every aspect of his service. Overall, I wouldn’t hesitate to use Apex Plumbing again, and would recommend to others. Thank you!

M Ebbs (mebbs)

I could not be happier with the service Tim and his crew provided. They were prompt, explained what they were doing and showed me the work when they were finished. They were very professional, worked efficiently, solved the problem, and cleaned up! They were respectful of my property and me. I would definitely call them again and recommend them to everyone!

Daniel Hettinger

Ryan was the tech that helped us today. He was the best. My dogs loved him too! We had an issue with a pipe leaking when the toilet was being flushed from upstairs. Ryan quickly agreed with me and didn't try and upsell me on a different problem. He was knowledgeable about what was causing the leak and had a solution available in minutes. I could not be happier with the service and the price. One of the best experiences I've ever had with someone involved in home repair. Thank you thank you!

Nathan Lieberman

My plumber Nathan Shaffer was fantastic. He was very informative both with tips about the job and also went out of his way to tell me some new home owner tips! Nathan and Olli both were very professional, helpful and had the job done quickly.

Nicole Elliott

The team at Apex is incredibly professional, courteous, and capable! We had water backed up in our basement, and they were able to assess the problem, show us pictures of what needed to be fixed/replaced, and complete the work all within a five day period. Highly recommend!

Tyler Searight

The guys that showed up were extremely professional, personable, and knowledgable. Water has been off for over 24 hours due to a leak and the timing was expected to be another 24. Due to the emergency nature of the request, these two came and got the job done all while easing the worry of further potential damage and being personable. I recommend APEX to everyone I talk to. Made this experience 100% better with the conversation and knowledge.

Rachel Weed

Holden was great! Would use him again in a heart beat. He was extremely respectful, professional, patient, knowledgeable, and thorough. He got a difficult drain opened up with no problems and there are no leaks. Highly recommended!

Will Koehler

Apex is a bit on the expensive side, but totally worth it. They responded quickly and were able to replace my failed water heater within a day. The quality of work and professionalism are 100%

Beverly Joiner

Dave did an exceptional job. He was courteous, professional and just personable. He knew his job. We will contact Apex plumbing and suggest Dave if he is available. Thank everyone that we spoke with at Apex today.

Jenn H

I called in the evening after coming home to a broken sump pump and a basement full of water. Apex called early the next morning and had a plumber at my house within a few hours. Blake was very personable and he thoughtfully went over my replacement options. He sourced the parts quickly and was finished with the job in a timely manner. I would 100% recommend.

JIM WILSON

Chris came out and did a excellent job diagnosing the problem and fixing it. He went above and beyond to try to make sure the job is done to the best of his ability in the standards which he did. I highly recommend this company for repairs for plumbing and other services that they offer

Lisa Thoma

Brandyn was professional and communicative about the diagnosis and plan. Unrelated to the leak, he offered to use his air pump from his truck to help fill our van tire that had a puncture while he was here. Scheduling was easy, with quick response time. I called at 7am, and he was here by 10am.

john wittig

Guess was phenomenal. Extremely knowledgeable and very professional. As well as fixing the issues he was called out to attend, Guss did a thorough inspection and found some other items that would have become problems eventually. I couldn’t have been more pleased with the service.

Corrine Broyles

Chris was great! He explained what the issue was and educated me on my options. When my husband had questions later, he went through the info a second time. Highly recommend Apex Plumbing.

mark kempton

Apex plumbing was very professional and polite throughout our whole experience. Logan was the plumber that showed up to my house. He arrived quick and was very polite and professional. Logan fixed the water shut off valve in one of my bathrooms. He was in and out of the house with in an hour. I recommend Apex plumbing for your unfortunate plumbing needs.

Tamara Dillon

Dan was very nice, friendly and professional. He set my mind at ease and took care of the issue quickly. would definitely use again. the low price was a very nice surprise

Skip Jackson

I could not have been happier with Apex's same-day repair of a leaky pipe in my basement. Their communications were excellent, and the technician was very professional. He listened to me carefully, explained the needed repair as he went along. And the cost for the job was quite reasonable. I will certainly call Apex for any future plumbing problems.

suellen ault

I'm so sorry that I didn't find Apex before I spent $400 with another plumbing company - only for them to tell me that they couldn't fix the issue. Brian fixed the problem, took time to explain the issues to me and even educated me about how my sump pump (not even on today's problem list) works. A special thank you to the young lady who answered the phone on my very bad day and assured me that all would be ok. You guys have a great company! Thanks for your help. Your phone number has been entered in my phone's telephone book.

SHIRLEY KELLY

Anthony was very thorough explaining what was needed for replacing constantly leaking kitchen faucet (installed in the 1990's). A variety of options were discussed in detail. Once the decision was made, the faucet and under the sink piping were installed. Anthony tested for leaks multiple times. Once he was satisfied there were none, finished the job. Throughout the process he kept his working area clean of debris. Shout out to Anthony for clearing the disinegrating wet particle board under the sink and leaving the area spotless. Definitely above and beyond the call of duty!!! Thank you Anthony for your plumbing skills, professionalism and a job WELL DONE!!! 5 stars. Shirley Kelly 02/02/2023

Willie Gibson

Very professional and informed me as to what was needed and why. He was very observant of other issues affecting the efficiency of my faucet head that was making a little noise and how the manufacturer has a lifetime replacement. Very grateful and appreciative of him going over and beyond!

Nancy Hill

James was awesome. He was so polite and very professional. I had a kitchen sink issue. He fixed it immediately. I then asked if he would install a new disposal. He installed a new disposal in record time. I would recommend Apex for everything.

Lynn Fenner

Anthony arrived on time. He was very professional and knowledgeable. Prices were reasonable. I will hire company again for future plumbing issues & I'll request Anthony specifically.

Bryan Franc

Jason did an outstanding job replacing my 27 year old water heater. He was able to do it the same day and was a pleasure to work with. I would recommend him, and would I use Apex again.

Scott Vanke

Holden was professional, courteous, personable, knowledgeable. He knew exactly what to do from pipe disassembly, cleaning, assembly which keeps him efficient and completed the job within 30 min. Holden also inspected the job before starting so he knew where all the piping is routed and how to complete the job properly.

Nick Brown

David did a great job. He was punctual, fixed the issue and was great to chat with. Pricing I felt was a little high but that is ok for the speed at which things were repaired. Thanks APEX

Ellen Brandes-Mattingly

Plumber very professional and conscientious. Work he did was completed within a reasonable time and he cleaned work areas after. We would be glad to have Dave do further work for us.

Danny Gattie

I called Apex at around 1PM after finding out that our furnace died overnight. We woke up to a 45 degree house! We got a same day appointment scheduled, and a tech was at our house by 3PM. Andrew did a quick diagnosis, found the problem, and was happy to answer ALL of my Wife and I's many, many questions. He quickly tracked down the part, got it replaced, and got our heat running. While he was working, he gave us all kinds of suggestions for things we can do to improve our heating and cooling system, and tons of other things around our house. I would HIGHLY recommend Apex for any of your plumbing, heating, or cooling needs.

Vivek Saran

This is the second time I have used Apex Plumbing. They are always great to work with. They know their craft and are very sweet to talk to. I will use them for future needs as well and highly recommend them.

Jeffrey Bisdorf

This company was outstanding. Brandon arrived and had my water heater replaced within 3 hours (same day service!!). This was after going back and forth for 2 days with a much larger company. I will use Apex and Brandon for all future plumbing needs on my property. Thank you!!!

Ms Pead

David was very professional and helpful. He was very determined to resolve my issue till the end. He took his time and completed the work. He explained every step and helped me file my claim. Thank you so much David and Apex!!!!

Chris Many

Super friendly and professional. Josh did an excellent job, knocked it out quickly and gave all possible options instead of just trying to hard-sell on the most expensive option. Apex will definitely be getting our business in the future!

Brett Poling

Andrew and Brandyn were very knowledgeable and professional about the situation. They were transparent with the pricing and did a wonderful job communicating all the issues. I would definitely recommend them and will be using them in the future.

Ryan McLean

Andrew provided an HVAC maintenance checkup for us. He was very thorough and took the time to explain any issues with our heating unit. We had one minor issue and Andrew fixed it very quickly. I will definitely reach out again with any future HVAC or plumbing needs.

Jessica Hall

We had a worst case senario our sump pump failed on labor day. Apex plumbing was the quickest to respond online and quickly scheduled our same day appointment. Charles arrive on time after a long day of dealing with sump pump issues and flooded basements due to the heavy rain that weekend. He was professional, kind and very helpful. He didn't make us feel rushed eventhough it was at our house at the end of a very long day. Thank you Apex and Charles for your service - saved our basement from flooding and more damage.

c lenn

Chris was very professional and extremely knowledgeable. Chris was easy to talk to.I felt like I have know him for years. Will definitely use Chris for any additional plumbing needs.

Karla Perretta

This company has great communication & are quick to get you an appointment! I have used them twice and both repairmen were courteous, professional & skilled. Great service & price was reasonable.

Amber Daulton

Marcus was great. Came same day to look at my tank and gave a fair quote on a new one. He got the work done quick. Super nice and super helpful

Sheryl Blakeman

Call Apex talked to the receptionist she said that a repair man would call the same day give me a time they would arrive. The repair man called said he be here in 45 minutes he was. Gave us an estimate and repaired the pump in a reasonable time frame they were very professional.

Joy McAtee

Blake was the best. He was so friendly and professional at the same time. He went above and beyond to fix my bathroom faucet. He is a keeper. I will recommend and use this company in the future.

Jordan Semple

Shawn was awesome! Very nice and timely. He was onsite within the hour. He was informative and efficient. He made the overall process simple and easy. Thank you, Shawn! Definitely recommend!

Kelly Lingo

We called Apex and in the same day Nathan and his assistant Ali came out and replaced our toilet. They were both very courteous and very conscientious of keeping our front door shut since we have a kitty and did not want him to get out. Great job and thanks for all you do.

Steven Shultz

Had a huge emergency with my hot water heater and they came faster then all other companies offered. They are quick to get you taken care of, and make you feel like they care. I will use them again.

Rich Tucker

Good job is an understatement. Rodney did a great job. Professional, courteous, and gave good advice. I highly recommend not only the company, but especially Rodney!

Mary Bridgman

Chis did a great job explaining my options, then completing the repair work. But the cost was twice what I expected. He was here about two hours and used $100 worth of materials at most. My bill was $986 after a $25 coupon.

Brandy Hupp

Logan was very professional and kept me informed of everything they were doing. The whole crew that came to my house were very polite and kept me well informed. I would recommend them to anyone.

David Croom

Terribly expensive for an hour of work (350) and I supplied the replacement disposal. However, they showed up, did the work, and stand by their work. If they were a little less expensive I would use them for all of my rentals but it's just not worth it. I will use them EVERY SINGLE TIME i need short or emergency notice work done.

Cristy Turner

Brett and his apprentice were wonderful to work with! They were knowledgeable, friendly and professional. We will absolutely use them in future should the need arise.

IrohsBelly

Angel helped me at every turn, working hard to the best service he could while looking to provide me with the best choice financially. Determined to fix a problematic shower and got it done! Would use them again

Armando silva

Adam was professional, timely, patient, helpful, and clearly explained everything to me like i was 5. Helped replace a water heater and removed the old tank. Will confidently use the services of Apex Pros again.

Lisa Greenlee

Our plumber Brian T. was outstanding! He was so polite and professional. He did an amazing job! I highly recommend Apex!

Lauren Chambers

Also replaced main water line shutoff valve. Technicians (Nate and Ali) were very professional and courteous. Will definitely use Apex Plumbing again.

James Sanders

Gus was extremely friendly and thorough. He gave the quote and performed the install (fridge water line) in about an hour and a half. Also took the time to explain about flushing the water filter for the new fridge.

Tyra Carr

Ryan was very friendly and professional. My dog liked him and he was good with her. He honored an on-line coupon even though we could not print it off. He thought to wear booties so he did not track in mud.

Stephanie Hoover

Chris was very polite, professional, and didn’t seem bothered by explaining different options to me. Visually the work he did looks nice and like he takes pride in what he does. Will definitely use this company again.

Ann Dimmerling

Rodney was great! Very professional and friendly. The use of digital scheduling and text message communication was excellent. I will definitely use Apex Plumbing again.

Carolyn Smith

Brandyn Wallace did an outstanding job. We would highly recommend him and Apex. Great communication and a quick response to our plumbing need made the whole process easy!

Felicia K

The plumber that came to do the work was Adam Wallace he was very nice and courteous he answered all the questions I had about installing my new electric water heater. I was very happy with the service I received.

Jessica Crow

Apex has literally been amazing. Ive used them several times now on an estate im in charge of. Every time ive contacted them they have been prompt and treated my issue like an emergency! Every plumber tgey have sent out has been great. This most current time they sent two plumbers which was awesome because they got the job done super fast. Andi and Logan were just fabulous. They went above and beyond what i paid them to do. Also thanks to SUPER DAVE for stopping by to make sure it was getting done right and afficient! They were also super attentive to the fact that i have a crazy 2 year old running around. They were super polite, on time and they cleaned up when they were done. They literally put a new roll of toilet paper on my holder. The work i had done included a new stack in the basement. Which isnt an easy task. I didnt ask them to change the drain in the tub and its so nice that they did. I recieved a new toilet as well. Seriously round of applause for apex and for Andi and Logan. I will most definetly be using them again exclisively!

Dr Irene B Smart

Chris and his coworker were great! Really easy going, very knowledgeable and just great attitudes all around. We had quite the job and they worked well into the evening. My thanks to them both for an awesome job!

Andres DeJesus

Erwin did a great job very professional gave me great tips to avoid future mishaps. Very knowledgeable and quick at his job. Apex technicians are good at what they do

Joelle Folian

Shawn was courteous and very responsive to my questions. He did a great job of explaining what was wrong after resolving the issue. He even shared with me an issue and his recommendations to resolve it.

Randy T

They arrived promptly, and gave me several options for replacing old water heaters, as well as replacing the requested shutoff valves. Work was completed, excellent workmanship, Gus explained everything clearly.

Karen Tinsley

Last minute emergency and they were able to take my call on a Fri evening, with next day appointment. Clear, helpful, friendly. I'll definitely keep the number handy

DEMETRIUS DANIEL TRACY

Josh is a koo guy, he knows hes stuff and taught me what I did wrong or why it did not seal. Thank you 🙏 for services and only this I say is let it be known that you guys are appointments for 24 hrs but services will be next day!! 😉 I was in need for you guys last night but first thing in am you all called and got it done! …

Samantha Hollingshead

I had a major leak and Apex was able to get there within a day and fix the problem in no time, even with some other issues that came up along the way. They guys were super friendly as well!

Benjamin NgDung

From the time I called....Holly in the office was responsive and professional. The tech freed up earlier than expected. He got right to work....had to go pick up some fittings...came back and finished up quickly. Thank you for great service!

John Clemens

After 2 cancellations due to rain emergencies and staff shortages, I was ready to look elsewhere but Ashley (dispatcher) understood my frustration and worked to make it right. Josh was in and out within the hour that same day. Very professional, I requested quotes for 2 other projects on my to-do list, that were emailed to me with my receipt. I will hire them again.

Dana Hefner

Guss showed up within the time specified. Assessed the problem and gave us the specifics and costs. After agreeing Guss went to work. Very professional. We had hot water in 2 1/2 hours. Good job

Cyd Spiker WIlliams

So happy with Apex Plumbing Pros and Blake. He presented all options for service and made me feel secure in his knowledge and skill. Would use again!

Logan Beckett

Justin Christian showed up promptly and was very professional. I appreciated his thoroughness in replacing our sump pump and would recommend his services.

Kevin Stacey

Mark was awesome! Very personable, explained everything and really took the time to help resolve my gas line issue! Will recommend him to anyone!

Kan Hor

Chris was super knowledgeable and gave me options and upfront pricing and was not pushy. I felt comfortable with his expertise and his work was clean ans very professional.

Sue Howser

Logan is a very professional and helpful young man with a pleasant personality. I like that Apex Plumbing is so easily available for appointments.

Frances Crown

He did a great job!!! Very professional! Takes time to make sure the customer is satisfied. Cleaned work area when he is done. Would hire again.

Marcie Bowlin

Had my furnace repaired. Technician was very friendly and explained everything he was doing and what needed to be done to fix my furnace. Very pleased with service from the whole company.

Chris Roach

Blake was great and very helpful. There was a lot of miscommunication with scheduling and some other things. Nothing that was Blake's fault. He was always there and prepared to complete the job. Many other factors caused delays

Steve Nelson

They were more expensive than the other places I called, but they were available same-day, unlike the other places. The tech arrived within the window they gave me when I called and got right to work after giving me an estimate. The water heater is up and running with no issues so far. The tech left the work area clean like he'd never even been there.

Kyle Murnane

He was very courteous he was on time he did an amazing job positive attitude I can't say enough good things about my plumber with Apex Plumbing

Randy D. Henry

Tech was great with communication and fixing our issue. Very polite and attentive to detail with craftsmanship. Will use again.

alisha Reeves

Logan was great! Immediately fixed the initial issue, evaluated and answered questions about other future upgrades for our new home.

Isabel Figueiredo

Very professional and very fast. Job that we thought would take 3 days only took half a day and inspection by the city was made the same day. Can't recommend enough

James Spurrell

Drew Installed a whole house water filtration system job was completed very professionally and clean, made sure no mess left behind. Very happy with pricing and service.

BreAyne Halliday

John was helpful, knowledgeable and really took the time to explain to us each step of the process. Will absolutely be using him again in the future. Thank you!

Chip Slicer

Leak detection, new supply lines and shut off valves, great interaction and documenting the process as it was done. Excellent service, will work with again

Radiance Ward

Ken and Brandyn was super professional. They went straight to the problem and fixed it in no time. Thank the both of you again. Super grateful.

Matthew Brown

Brandyn gave us great options and installed our nee water heater in no time. 100% recommend.

Chuck Petrie

Chris was awesome explaining all that needed done helped with my insurance coverage. Outstanding customer service and professional support.

Linda Hoskinson

Drew was so kind and knowledgeable about the job that was needed to be done. I would recommend him and this company for all your plumbing issues.

Brian Stabler

Brandon was fantastic. He was able to find the blockage in our gas pipes quickly and get it fixed so we can have heat again after weeks of trying to figure out the issue.

Richard Stiles

Justin was great!! Very professional & did a great job. I would definitely use apex again.

Alex Van Dyke

The Apex team was easy to work with, on time, extremely professional and the services are fairly priced. I highly recommend.

Wendy Shingler

Jason M did a great job. He was friendly, attentive to the job and I would call for his help again in a heartbeat.

Susan Delgado

Holden was very professional. He answered all my questions and explained everything he was doing. Service was thorough and quick.

toni tomlin

Shawn did a great job! Explained what’s was happening. He was professional and courteous!! Thank you Shawn

Rhonda Ford

Good service Ryan was very nice and answered all my questions my son used Apex to replace his water heater and recommended them to me

Kelly Weeks

Impressed is an understatement! I called Apex when my mom's water heater went out and the company her home warranty sent couldn't repair the shut off valve. They came within 1.5 hours of me calling and were amazing. They repaired the shut off valve and took the time to explain everything. We were so impressed we had them install the new hot water tank instead of using the home warranty company. Charles was able to do everything the same day and worked around the water mitigation company. He was so professional and did a great job. We will definitely be using them for all our future plumbing needs!

Tracy Healy

Blake did an excellent job. He explained the options thoroughly. Definitely recommend.

Gary Hudecek

Wasn't able to remove old faucet myself since it was over 20 years old. Called a few places on Saturday and Apex was the only one that answered right away and got me scheduled for early Monday morning. Justin, who did the work was great. Friendly and professional and explained everything. And after he was finished looked around and advised me on some of the other plumbing issues I will need to address in the future. Really nice guy who did good quality work. Happy with Apex in general.

Jeremiah Webber

Apex was a great choice for my hot water tank replacement. The service was great. The technician was friendly, informative and very professional. I received amazing communication from the company leading up to the service as well as following the service. The best plumbing option in the Columbus area, I’m sure of it!

Emily Sandvik

Everything about Apex was top notch! We purchased a toilet and had another plumbing company scheduled to come install it the Tuesday before Thanksgiving. That company ended up not doing the work and we were left with no toilet right before 15 people were coming for Thanksgiving! I called Apex and they sent Nate Shaffer over the same day. Nate was so professional and courteous and gave me a quote for the job. He came back the next day and installed the toilet and replaced the shut off valve. I like how you know exactly what the price will be before the work starts. Nate provided top notch service and I recommend him highly!!

Angela Mead

Marcus was extremely knowable. He detected the problems, explained them to us, and gave us three different avenues for repair - things that were essential verses things that could wait a little longer if we needed to spread the work (cost) out. I appreciate that integrity. He was courteous and respectful, and able to fix all of my issues right then and there, even though it required the replacement of equipment and parts. Plus they fit me in the same day. Great plumbers!

Betsy Jurdi

We contacted Apex Plumbing on a Sunday after noticing our outdoor faucet was leaking. They were able to schedule us for the next morning for the first appointment between 8a-12p. The workers showed up at 9:30, quickly diagnosed the problem, offered 4 different options with different price points (I appreciate that they also didn’t mind face timing my husband at work to explain the work needed!), and they were able to get to work right away. I’m so pleased with the fast response, the quality of work done and the professionalism of Nate and Randy - they were really great. I would absolutely call them again!

Yvette Roach

Amazing company and wonderful employees. I can't say enough good things about Keenan, he was so friendly, knowledgeable and explained the whole process and went over option for me. Another great thing is it took just under 2 hours from the time he got here and looked at everything to give me a quote to the time it was installed and ready to go. This is the second time i used them for a plumbing issue and won't be the last. If you want fast, reasonable and competent work, i don't see how you can go wrong with this company. Keenan you are great!

W

Great job of getting my sump and pressure tank upgrade installed. Friendly, quick, and clean. Recommend!

Troy Mount

John & Jason came out today & repaired my water heater. They were on time, friendly, professional & did a great job in a timely manner. I highly recommend Apex & I won't hesitate to use their services in the future. Two thumbs way up 👍👍 …

JoAnne Aliff

Arrived on time, very friendly and professional. Completed work same day and got it done quickly! Will definitely use again!

Jesse Mitchell

Technician was able to come earlier than expected. Was called and verified if an earlier time was okay before dispatch send the tech out instead of them just showing up unannounced. Communication was great, and the service was better! I like that there was a 90 day guarantee with the drain cleaning service and if it needed done again within 90 days it will be covered.

Butchie Lilly

Mr. Spurlock is a very professional and courteous person. I appreciate how he communicated with me and told me exactly what he was doing.

Lisa York

I was so thrilled Apex was able to arrive by 8:45 a.m. on a Monday, after receiving our call for service at 11:00 p.m. on Sunday night. Dan was quick to diagnose and repair, checked other showers for possible issues too, and checked the water source in basement for potential issues. Dan also recommended other hardware / services / improvements to ensure plumbing was all in good order. So glad that I called Apex and would definitely use their services again!

Jamie Jones

Apex plumbing is a great business. Their customer service was friendly, fast and made sure everything went smoothly for our appointment. Justin, the plumber they sent was also very friendly, fast, knowledgeable, respectful and so helpful. He knew immediately what was wrong. The whole visit and process went above and beyond my expectations. I was hesitant to even have a plumber come here because we had one come years ago for the same pipe and it obviously wasn’t fixed right but Justin came here and knew right away what the problem was, in less than a minute. I couldn’t believe he knew that quickly what the problem was and how to fix it. He showed us what was wrong and even told us how to fix it ourselves. That in itself is amazing and it shows what a great business this is and they actually care about you and that’s very rare. If anyone is looking for a plumber, you can’t go wrong with Apex Plumbing because they’ll take care of any problems you have and you won’t regret your decision to use them. I highly recommend Apex Plumbing and if I need anything in the future, I’ll be calling them again.

Nick Sochor

The service was amazing from Apex Plumbing pros. Josh quickly came out, reviewed my issue, quickly diagnosed the problem and walked me through to the estimate. He was able to fix the issue the same day, took plenty of pictures and walked me through the issue. He was super friendly the entire time, chit chatted with me while explaining the process and even gave me a company to contact for dry wall repair as well. Will be using Apex plumbing in the future and cannot recommend Josh enough!

Jennifer Riegler

Apex was able to send a plumber the same day even though my call wasn't placed until after 4:00 p.m. Very professional, competent and knowledgeable service, and Toby really went the extra mile by explaining the service needed and my options. Very personable technician who knows his trade and has great communication skills. He obviously enjoys educating people and providing great service. Very pleased.

John G Kampmeier

Adam was not only on time, he was 15 minutes early, and that was much appreciated! After explaining what my challenges were (leaky tub and toilet), Adam gave me a few quotes, explaining that it may not go the way he thought and would therefore need to do a few more things, which would possibly cost more. Once I initialed the estimate(s), he got right to work. I think it took him six minutes to put in top-off-the-line parts in the toilet to fix the leak, and another twenty to attack the tub leak. Once finished, he realized that the fix didn’t work in the shower/tub and he would need to shut off the water so that he could replace the cartridge in the tub element. Since this is not possible but one day a month in my building, he readily agreed to come back out on the only day the water would be shut off. I didn’t even have to call the office, wait on hold, and/or do any of that myself…Adam said he’d take care of that, and he did! I wanted to pay cash for the work done, but we somehow forgot to take care of it once the work was completed, so he is literally driving to my other house first thing in the morning to collect. He likely won’t get paid for having to do this but was still highly amenable to doing it this way, just so I wouldn’t be inconvenienced. Professional, courteous, knowledgeable, friendly, efficient, hard-working, and honest. I’ll never go to another plumbing company, so long as they keep sending me guys like Adam and Chase!

Paul Lambo

I appreciate the great work from start to finish. Apex/ Marcus reviewed issue, discussed options, answered questions, gave pricing on multiple options, no pressure, looked at pricing for options. Then, I decided to get the gas water heater replaced including expansion chamber and plumbing. Marcus got to work on the readying the old unit. then, left to pick up the replacement heater and parts. He came back approximately 2pm. Removed old. Installed new. Tested and verified everything. Cleaned up and done by 5:30pm. Even though spending the money is not fun. It was nice to have the work done right. Great work! Would recommend Apex.

AJ L

I am torn writing this review. Had a tub leak and another plumbing item I needed worked on in my new / old house. Was getting quotes and Apex was able to send someone out within an hour of calling, that sealed the deal. Tub leak was fixed quickly. Was probably a little more expensive than the competition but hey it was done the same day and fast. The other item was a main shut off valve replacement. That I got a quote of around $960 for the replacement. Had someone from the city replace a water meter and he told me I could do it myself if I wanted and it wasnt too hard but I am not going to mess around with that stuff. So got 5 other quotes. All 5 were right around 200 bucks for labor and materials. Almost 800 bucks is quite the difference. I would say that for smaller stuff that you may need done fast, Apex may be worth it but definitely get more than 1 quote.

E. Ferguson

I started out to get an estimate on the rocking toilet, but because of the structural issue with the house it turned into replacing the pipe that connects to the toilet because the floor dropped about 2in below toilet. This needed to be done but I think being a repeat customer I would expect discounts. The cost to do this work I think was overpriced. But Chris, the plumber did a fantastic job, he was professional, respectful and knowledgeable. I would choose Apex again, but they need to take a look on what they are charging people who are already having financial issues, due to the economy.

Ignazio Messina

I’ve used this company for four jobs in a short period of time on our new house and they’ve been responsible, neat, and consistently show great workmanship. Their install crew was just here for a sewer line replacement and explained all the steps and left it looking very nice. I highly recommend.

Nalo Gonzales

Very professional!! The gentleman who came was very quick with the job. He knew what to do right away. You can’t beat experience like that!!

Mary Wooten

Chris Welch took care of ALL my plumbing needs. My home is twenty years old and needed numerous updates! Chris was knowledgeable, friendly, PATIENT with me and my thousands of questions!!! He made suggestions and allowed me to decide without pressuring me. He gave me the confidence that he sincerely wanted to help me and tried to keep costs down as much as possible . If he didn’t have an answer for me, he found one. I seriously could not have asked for anyone else!!! He is a keeper!!!!! Shout out to Blake also who gave him an extra hand when one had to be in the basement and one upstairs. Excellent job from both men. Also dispatcher Alexia who was kind and patient with me and my lack of hearing.

Kelly Cooper

I needed to replace a toilet in my home so gave Apex Plumbing a call after seeing their excellent reviews online. I was shocked when they said they could fit me in the same day then further impressed by their communication and updates regarding the tech arrival. My tech Keenan was extremely professional and knowledgeable. He quickly reviewed my options, purchased my new toilet and installed it all basically in less than an hour. I would recommend Apex to anyone!

Maureen Kiefer-Goldenberg

Our service started on the wrong foot because the office failed to call and let us know there was a delay. James turned it around. He did a great job! My suggestion for the office is to be more responsive. The techs have to deal with clients and it is not their fault when you do not return calls. Overall, because James was sooo good at what he does and his personality was really nice, I would use the company again. Thank you for making a stressful situation better!

Jane Lehto

I needed an old plastic main valve replaced and a replacement water heater installed. Chris did an excellent job pre, during, and post work. He was kind, considerate, and explained his work. He was also very clean and removed all debris at the end of the job. My first encounter with Apex but I would not hesitate to use them again.

Todd Bailey

Nate and Randy were fantastic. Took their time to do quality work. Answered all my questions. They were very focused on making sure I had a great experience with Apex Plumbing. I highly recommend them.

C Lab

We had an emergency situation in Newark and made numerous calls for service and Apex was the only service willing to come out the same day, all others said it would be 2 weeks before they could even evaluate the issue. I appreciated the texting system snd responsiveness. The technician, Josh was professional and friendly, thorough and extremely neat and respectful of the fact I work from home and was on multiple conference calls during the time he was working. Josh completed the work and explained everything throughout the day. I would recommend Apex to anyone and would use them again.

Keep it simple

The plumbing expert Josh came to repair my shower and was Professional and Courteous, and Efficient. He made sure all my concerns were taken care of. This company is the Ideal Model for a job well done ! Thank you Apex Plumbing ! Truly a 5 STAR * * * * * company !

Elizabeth Mika

Josh was great. He worked very quickly and explained everything he was doing while I watched. He was very professional!

Kurt Swinehart

Our technician Nate Shaffer was awesome! He was very knowledgeable and gave us a fair estimate, and had time to do the job on the spot. Even answered some of my unrelated questions to other concerns in my house. Would definitely recommend using him again in the future!

Ryan Conover

Nathan and Randy did a great job. They thoroughly explained the work being done and answered all questions. I'll likely be using them for another, larger project in the near future. Very pleased.

Sarah Reed

Brian is persistent and made sure his clean out job was complete. He's also a good communicator. Thanks Brian.

Mary Mason

Tim and Daniel did an outstanding job in repairing our pipe leak. We had water entering our basement due to the leak and they came on short notice and bailed us out. I was very impressed with Apex from the first phone call through the job completion.

Michael Schoonmaker

Apex Plumbing Pros immediately called me back when I tried to get an appointment. Other plumbers left me hanging. Angel showed up on time and quickly repaired the problem. He left the place better then he found it. I would recommend Angel to anyone in need of plumbing service.

Christopher Daniel

Angel was on time, and very friendly and courteous. He diagnosed the problem and offered several options for repair, and explained the costs and parts needed. Apex is a trustworthy business, and employs dedicated and professional plumbers.

Angie Copley

Chris did a great job; professional, courteous, and he explained everything in detail. I will use Apex again for any of my plumbing/water needs! Definitely a 5 star company!

Jason Hurley

Apex Plumbing responded very quickly to my inquiry. They were able to schedule service within 1 day. Nathan and Randy arrived on schedule, provided me with reasonable estimate options, and were able to complete the work the same day. I would use them again.

George “SKi” Zarebski

Dave is an experienced professional that answered a ton of questions I had and he never tried to “sell” me or blow smoke. Real straight shooter and nice guy. The work was super quick and professional as well.

Matt Barr

Apex is truly the best! I called with my toilet issue and Rob Bruce came out right away. He is very knowledgeable and worked his butt off to make sure my plumbing situation was perfect.

Janet Elizabeth .Spence-Smith

Arrived within an hour of my 911-ish call. Our dog had no issue with Shawn. He put on booties to avoid tracking in dirt. Honestly, he didn't need them in our mess of a basement. He told me he could take care of snaking the entire main line in the house & push it out if need be. He was careful, and let me know when he was done, that I needed another cap on the 4" access pipe as ours was corroded. Got one at Lowes an hour later. The cost was higher than I imagined. An ad on the site said $89 for a main line. I understand the service, knowledge & tools involved are included, but $500 was very steep & unexpected. (Also got a power snake at Lowes) Everything was fantastic, except the price. Shawn was patient, kind & took care of the issue professionally. The dispatcher was a pro as well. Definitely recommend service, if you can afford it. Thanks Shawn!! :)

Deems Emmer

Very satisfied with job performance by Nathan and Ali, recommended highly for others who have plumbing problems. Will use APEX Pros again if I have plumbing issues.These guys are professionals.

Nita Mathis

Josh was very professional, and communicated the issue with me. He managed to fix my issue, and I am very pleased with the result. Cindy the CSR was also fantastic. I should have called Apex first. They have great customer service, and they get the job done right the first time. Thank you so much.

Nickolas Ater

I truly enjoyed my experience with Apex. My technician, Adam, was extremely personable, and transparent. I felt respected and valued throughout the entire service. I will be calling Apex for any future issues or improvements.

nick haubach

Nate and his partner (on 9/12) were respectful and friendly and performed quality work for me. They worked with me to make decisions about how to tackle the problem and were in and out pretty quick. Great with dogs too!

Paul Mohler

Our tech was great. He was 5 minutes early, he was professional, he was clean. Any mess he caused was removed when he left. He wore a smile at 8am and maintained it throughout his work. I'll call Apex again for my future plumbing needs.

Chrisi Penner

I had A Mann/Apex plumbing come out and give me an estimate on our plumbing project. They came out the next day and exactly when they stated they would be coming. Adam was very professional. He was on time. He answered all of our questions and we appreciated his knowledge. I highly recommend this company and Adam based on the aforementioned facts.

Jaricca Harper

I am very satisfied with this company. Our technician Chris was so friendly and even gave our little ones cute little teddy bears to play with. Great customer service and communication!

Stefanie Rivers

The technician was on-time and working quickly in my home. It was also very easy to schedule and was able to get a next day appointment. I will definitely be using Apex Plumbing again.

Margo Martin

This company is very professional and always have very good plumbers. I have used them since last year, very happy with my choice. Keenan was very efficient and professional.

brenda kile

Tim, was very professional had a great personality. He took the time to make sure that everything was looked at by experience professionals before continuing to dig. Thanks for having Tim on your team. I look forward to working with him again next week when they come to complete the install of the new septic tank. Thanks the kile's

Dennis Crill

Adam did an excellent job! He considered an alternate approach to replace the entire stool, but we concluded there was additional risk finding a new stool to exactly match the current impression in the stone floor. He was very methodical and thorough. I will request Adam for any future work. He is a gentleman and professional in my book. Thanks for having a great worker. Dennis Crill

Barry Westerviller

Nick and his partner did a great job at fixing our plumbing in the bathroom. A new main stack needed to be installed and the old one removed, new pipes ran from the stack out to toilet, shower and sink. They put the toilet back in place and installed the new vanity cabinet and faucet. The leaks and blockage in our pipes that occurred due to the "handyman" we had do our shower was corrected, too. They did a great job!

garret staples

Daniel was prompt. Knowledgeable and responsive. Did an excellent job! I will definitely use Apex and Daniel for my rental properties.

Carina D (mamacarina)

We had a wonderful experience working with everyone at Apex Plumbing - from scheduling and arrival notifications and working with the pros themselves. We had a lot of work done: a drain fix, gas line installation, outside spigots fixed. It was all done in one day and their prices were very reasonable. We’d recommend Apex to anyone looking for plumbing services. PS their radio marketing worked - that’s how I found them.

Hiroko Brock

He came with his assistant staff and worked on the project within reasonable time. It was professionally done.

Stephanie Archer

Daniel was very informative, fast, and professional. My problem with my toilet was fixed efficiently. I was impressed with how the company keeps you informed of the plumbers ETA and scheduling. When responding to an immediate issue with my plumbing! Thank You!

Julie Taylor (Sugar Buttons)

Holden did an amazing job! He was fast, efficient and showed up on time :) Great service - highly recommend!

Tom Jones

These guys were great. Highly professional. I knew it was going to be a big job due to the tight space and customized plumbing. I highly recommend them.

Gerald Saunders

Thanks Apex!! We have been dealing with faulty hot water tank issues for a few years and at least 3 units. Apex solved our problem by properly diagnosing the problem and resolving our issues with a tankless system the SAME DAY!!

Linda Lee

Marcus/Apex Plumbing Pros arrived on time, was very pleasant and professional. He did a great job installing the garbage disposal and stopping the leak and I'm satisfied with the end result.

Shirley Fields

The service technician (Angel) was very knowledgeable and professional. Installation was quick and the customer service experience was engaging. :)

Kathy McCormick

I am very pleased with the work that they did. It was a major job. They had it done in one day. Everyone was very nice and explained what was happening throughout the day. I would suggest them to all my family and friends.

Scott Dahlen

Had a clogged drain and tried everything I could. Called Apex, Brian was prompt and cool. He found my issue and pricing was reasonable.

Kyle Rokoskie

Brian was very helpful, answered all my questions, and was honest about our repair and what would be needed or not be needed next.

Sachin Singh

Charles and Logi did an excellent job installing our new tankless water heater. Service was excellent and the price was very fair.

Melissa Barnes

This company went over & above. They came out quickly, realized we needed a new water heater, picked it up & was back in about an hour or so & installed it. Same day, no issues. Wonderful experience. Would 100% recommend this company!

Caelan Allmon

Josh was awesome, loved how he talked me through the issue. Super clean, he left my area cleaner than he found it. He arrived right on time and was able to finish super quick!

Margo Martin

I had a very good experience with Nathan. He fixed the problem and explained the new fixture and how to prevent further problems. I recommend this company to everyone. You will not be disappointed!

Kevin Fox

Brandyn was very knowledgeable, professional and he did a fantastic job! I would highly recommend their services.

Jason Malkoff

Charles with Apex Plumbing Pros was very knowledgeable and professional. We are grateful for his help and would definitely recommend Apex Plumbing Pros.

Bryan Murphy

Keenan was great! Prompt, very friendly and knowledgeable. Took him about 15 minutes and the job was done! Would highly recommend!

Heather Bruce

Josh was very thorough and showed us everything he did for the drains. Appreciate the quick repair and great service!

K Conard

Angel did an amazing job with our repairs, was very punctual and did a great job with clean up. Would highly recommend.

Cyd Williams

Apex was prompt, gave a great explanation of my issue, and offered a great option for repair. Will use them again if the need ever arises.

Robert Marvin

Very responsive. I was able to get on the schedule the the day after calling. Great technician and great work.

Shelly Blumenstiel

Great customer service, competitive pricing, very responsive, friendly and knowledgeable. I'd definitely work with John at Apex again.

humphy james

I had Chris and Jason out here and did a very professional job, as well was very informative about the water quality. I would recommend them for anyone.

Christopher Tarsi

Keenan was awesome! Had some water damage from a leaking toilet. He removed it and showed me exactly where the problem was including taking me into my basement to look for residual damage on the ceiling. Very hard working and impressive guy! A+

mike calvin

Apex responded very quickly to my call. The service person, Nate, was professional and very helpful. Great service all around.

Deborah Harter

Guss did a great job for us. He was courteous, reliable, and did a fantastic job of cleaning up after the installation.

Rochelle Thompson

A hot water tank was replaced.Adam was very professional and helpful. I strongly recommend him for his expertise and professionalism!

William Butterfield

Apex came in and evaluated the problem i was having and made the repair and tested my gas line to my fireplace. When they were finished it was repaired and ready to go. Thanks guys.

Ian Shaw

Dave identified and fixed the pipes that had frozen and burst in our ceiling quickly. Thank you for the quick, and great, work!

Heather Tombleson

Nate from Apex was awesome! Super nice, professional, respectful of carpets and furniture, knowledgeable, and trustworthy. Apex was affordable, reliable, great overall. Recommend 10/10!

Kathryn Siyman

Nate & Randy were both very professional and completed the work in a timely manner. They did a good job of cleaning up after they were finished the areas inside outside were clean & neat.

Layziewolf27

Dan was very professional and polite with my kids and dogs going crazy. Completed his work quickly and cleaned up his mess. Two thumbs up

Joan Thomas

Justin did a great job explaining everything and was very professional.Highly recommend!

Mrs.Jonezz

Adam was on time, clean, friendly, honest and fast! Will definitely request him again if needed!

Bryce Standard

Keenan was very professional, polite, and efficient. No mess in the house and cleaned up in the mechanical room. I would use Apex again.

Kristi Gutierrez

Rob was able to fix my shower with minimal damage to the tile after a different plumbing company told me my shower would have to be rebuilt in order to fix it. I am pleased with the job he did. He was honest with me and was good about explaining things. I would definitely use Apex Plumbing again.

Dave Fontanarosa

Needed battery backup sump pump. First company I contacted that made scheduling a free inspection painless. Toby showed up on time and thoroughly explained my options. He was an absolute pleasure to work with, extremely personable, and very knowledgeable and efficient in the installation process. They worked with me to fit the job within my budget. I will definitely use them for any future plumbing-related needs (will specifically request Toby) and will refer family and friends to them. Great company! Keep up the good work!

Brandon Moxley

James came out just a few hours after I called Apex. I expected a good few days or more before we’d be able to get anyone out here. Additionally, we never expected service the same day. We thought we’d be scheduling service after a consultation. James was great to work with! Very polite, knowledgeable, and explained what he was doing and why. We had an idea of what we needed, and it would have been a much more expensive service. James explained why we didn’t need it, when he could very easily have just gone with it and taken out money! He even helped carry our packages in as soon as we got here! Plus, his work is under a 90 day warranty now, so if we have any further issues he’ll come back out! We’ll definitely use Apex again!

Sara Lawrence

Toby and his assistant John were fantastic. They came out same day, gave me an estimate&were finished within a couple of hours. They went above and beyond by offering to& fixing a non related pipe that I merely asked them a question about. They were polite and courteous and Toby was very knowledgeable. Thank you Toby and Apex!

Jim Moore

Josh was outstanding! He took the time to explain what needed to be fixed and completed the repairs efficiently.

Dominic Frank

Main water service line busted due to cold weather a few weeks ago. I’ve used APEX in November for a clogged kitchen drain so I knew they did great work and had upfront competitive pricing. Josh came out to check the situation and immediately knew what was going on. He was able to break down his vision and approach which helped me understand what type of work they will need to do. Crew members came out and we had water within 4-5 hours. I recommend this company and will be doing business with them in the future.

Dania Hurley

Adam was understanding, friendly, fixed the problems in minutes, and really put my anxieties at ease. Thank you, Adam! Great job!

Joe Suncire

I've never had a major home repair go so smoothly. I needed to replace aging twin water heaters that had outlived their useful lives. I only intended to have Apex out for an estimate, but instead, I decided to have the work done right then and there, because their pricing was about $1000 under what I expected to pay to have this done. Rob and his assistant (sorry, couldn't remember his name) were back within an hour with two brand new water heaters ready to install. The install maybe took 2-2.5 hours. Really couldn't believe how fast and professional they were. I work from home and their work didn't bother me at all. Early reviews on the water heaters is that they are a big upgrade over what I had before. Thanks for the great service!

Nikki Williams

Was my first time with apex they came and did a great job Blake was kind and professional

Debra Jones

Chris W. and Josh did a great job here on the 22nd of March. They were very friendly and respectful. They showed us everything they were going to do and how much it would cost. They did not pressure me into anything, very professional. They were very understanding when they kept having to step over my dog, she is old and don't move around much. I would use this company again and I would specifically ask for these 2 gentlemen. Thank you for your great service.

Michelle Dunn

Nate was fantastic! Excellent communication from the time I scheduled the appointment until the appointment was done. Repair required shut off from the city and Nate communicated with the City and made sure the water was turned back on the same day! Will definitely recommend and use APEX Plumbing again.

Michael Hyde

Excellent job, Nate was professional and made sure the job was done right and. It looks great and works great. Thank you Nate.

Greg Graham

Chris and his apprentice were very prompt, courteous. They provided an estimate immediately and performed the work quickly and carefully. He did find a future need, but did not press for it to be done. I would highly recommend Apex.

Erin Heinlen

I was extremely impressed with there professionalism and excellent work. Logan and Andy were the best and very fast!!!

Hysyon

WOW! Is this for real?! I have never experienced this level of quality in a plumbing situation as I did with Apex plumbing! Late in the night, our sump pump quit and water was everywhere in our basement. I was frantic to find help. I searched online and found Apex and booked an appointment for today, which was impressive enough as we had just experienced horrible service from another plumbing company for a separate company Monday and it took them days to get to us. But, within minutes and after 9pm, I received a call from Apex saying they could send someone within the hour and they sent an Angel named Angel! How appropriate! He lived up to his name! The weather was sleeting rain and Angel had to Lea to retrieve our new sump pump and come back and install it in horrible weather WELL AFTER business hours for the other sub par plumbing companies that can not even make it on time days after the appointment is made and within a 4 hour window. So, I ask again, “Is this for real, or are you some kind of Earth Angels out to save us poor mistreated customers in desperate need? I sincerely feel like I was led to this company by divine light. It was an unexpected, but oh so fortunate accident to blindly find this amazing company. I am going to suggest them to my warranty company to replace the bad one they sent earlier this week! We don’t want anyone else! Thank you, Angel and Apex plumbing!

Sougata Deb

Great service from start to finish. The person who answered the phone was very friendly. I needed to have the water lines in my bathroom shifted in order to install a new vanity. This was by no means an emergency so I wasn't expecting any service that day. They showed up 30 minutes later (they called first of course). I was amazed. I met with Trevor to go over the issue. He knew exactly what needed to be done and gave me a few options. He never tries to pressure me to go with the most expensive option and was very patient in explaining all of them. He was kind enough to answer all my questions and even gave me maintenance tips. I never felt rushed to make a choice. He made sure I was comfortable with my choice and got me on the schedule right away. The quality of work was as good as the service. He cleaned up after he was done and explained what he had done to make sure it was to my satisfaction. I even got a follow up call a couple of days later to ensure that all was going well. Great service! I highly recommend using Apex!

Noelle

Toby was the technician and he had an apprentice (Jason). Both gentlemen were well mannered, polite, down to earth and friendly. Plumbing is expensive, but they were transparent at every step. They came same day (insanely great customer interaction) with the phone representative all the way to technician. Gen X friendly with google reviews, texts with photos of technicians and call ahead to make sure it’s convenient. This is a Friday and we got same day service. I can’t stress how great this was. Please give these people a raise!!!!

Jackie Heikes

Nick and Justin showed up within an hour after I tried to take a shower in my new home and the water came out of the ceiling on the lower floor. They were awesome, affordable, and overall 10/10 would recommend. This was a Saturday morning!!! So impressed and happy with my working shower now!

Brian Dainton

They were at my house within the hour this morning when my sump pump failed, and everything was fixed by lunch time. Nathan was great, explained everything completely, and gave a number of options with quotes. I would highly recommend giving them a call the next time you have a plumbing emergency! The initial call with the operator was quick and easy, too!

Donna Eudell

We spoke to someone at Apex after midnight and they had someone call us back around 7:15 am. Justin and his coworker arrive a little after 8 am. We were so surprised with the quick response. Justin and his coworker were great. They explained the issue and what they did to resolve it. We were quite pleased with the service.

Jim Zambori

Toby and John from Apex Plumbing promptly arrived within the hours quoted, found and fixed the leak quickly and were on their way. I received a comparable quote with another plumbing company but was happy that there were no additions for the price quoted. There was some drywall cutting that occurred and Toby and John cut holes that can easily be repaired and left no mess behind. They were very competent and I would highly recommend Apex.

Carl Sadler

I had an issue with my sump pump and was pleasantly surprised that I could get a service visit within a few hours. Lance and Daniel were prompt and courteous. They addressed the issue simply and successfully. The pricing was very reasonable, as well. Thanks!

Scot Lacy

Nick for did excellent job. Mr. Anthony, my 6 year old son, wanted to give Nick 10 stars. Being a technician is only part of the job. Providing great customer service makes a good job an excellent job. Answering our questions, maintaining focus to stay on schedule is one of many reasons for a 10 star rating. Thank you Nick.

Cheryl Duplessie

Nate and Randy repaired the water pipes in kitchen ceiling fast but effectively. They were very honest and fair with pricing on what we actually needed done. Even when unexpected repairs needed to be addressed after starting the original repairs.

Jill Corder

We had an exterior gas line added for two Natural Gas Grills. The Team did an excellent job from start to finish. They cleaned up before they left and made sure we were satisfied with their workmanship. We will definitely call Apex first for any plumbing projects!

Jonathan Walley

Called at 7am on a Friday and was only on hold for about 3 minutes, and got an appointment that day. The problem turned out to be minimal, the plumber knocked down the price for us, was punctual, professional, friendly, as was the person I spoke to on the phone.

Phyllis Boggs

Ken was awesome! He fixed our HVAC unit speedily and professionally. Thanks Apex!

Julie Leahy

Fantastic company! Great crew - John who identified the problem and Brandon who fixed the problem along with his crew we great to work with. We also had our sump pump replaced. Can’t remember the names of the two guys that worked on the sump pump but they were awesome too!! Highly recommend this company! Apex is now in my contacts under plumber. Will only use them!

Barbara Willingham

Trevor did an awesome job. He repaired the fixtures in our shower and in our bathroom sink. Our replacement fixtures were difficult to install because they have not been changed since our home was built 50 years ago. Trevor is very nice. He arrived on schedule and explained everything in detail. He is very personable. We only want Apex Plumming and Trevor for future repairs. Also reasonably priced. We are very satisfied .

Gloria Saunders

Holden did an amazing job! He saved the day by coming and fixing the issues we were having with our plumbing! He was also very knowledgeable and friendly when it came to answering all of the questions I had and the job was done very quickIy. I definitely recommend Apex Plumbing Pros!

Jay H

Dan was great and very professional. On time show up and quick diagnostics, shoe cover all the time was nice plus. There was no pushing sales pressure it was just straight facts and concerns directed. Problem was fixed relatively short amount of time. Well cleaning after also very nice. I would recommend Apex to everyone that I know.

Ronda Rose

Jeff was awesome! I would highly recommend Apex Plumbing to anyone needing work done. I had been without hot water for 2 days. On the same day I called they sent Jeff out. In a very short time I had hot water again. Knowledgeable, Professional, Friendly and everything you could want in a company and more! They truly care about their customers

Joy Jordan

Marcus was great! Professional, knowledgeable and courteous. He fixed shower, tub faucet and made outside faucet secure to house. I will tell family and friends a about these repairs and definitely recommend this company and Marcus!

Fatima Keita

Angel and Randy came on time, possibly the most punctual business ever. I am a property manager so i deal a lot with a variety of businesses. The consulting was free, they took pictures, and even advised me on how to fix it. Completely free. I've never been happier with with a business. They were so thorough. I 1000% recommend them, i know they will be my go to from now on.

Erin Allard

I had a top notch experience working with Apex! I called and someone answered the phone right away. They scheduled me for an appointment the next morning. Justin came to our home and he was friendly, knowledge and professional. He was able to diagnose the issue with our sump pump quickly and explained everything in detail. The resolution to our issue is a bit more complex than expected so he was able to schedule his colleague to come out later today for an accurate quote. Justin also helped us cap off some plumbing for our kitchen renovation. Overall fantastic experience and looking forward to working with Apex again.

Michael Lang

Technician was friendly and professional- overall experience was good but I think the price was too high - he was here for roughly an hour and the price was $406.00 - they wanted an extra $200.00 to pull and reset the toilet so I did that myself - 30 -45 min total to remove and replace plus $7.00 for the wax ring. That should have been included in the $406.

Kiel Howell

Scheduling was quick and easy. They got me in as fast as they could because I had a leak. They.gabe a window from 0800-1300 but they arrived at 1000! Keenan was professional, quickly diagnosed and fixed my issue, gave me some good advice, and left . Will use Apex again especially when I get another hose connection put in to my backyard.

Brian Tybor

Switched out an outdoor valve. They were very professional and upfront about all the work. I would use them again for sure!!

TJ Harvey

Apex Plumbing was fantastic. They responded immediately when I discovered multiple plumbing issues in my home. They were able to send Rob Bruce the same day to diagnose the problems. He returned a few days later to fix the issues. He was professional, knowledgeable, and courteous the whole way through the process. He and his partner arrived on time, worked quickly and left our space very clean. We are very appreciative of the prompt response and thorough job. Thank you!

John Morrison

Justin demonstrated excellent skill and customer service. He explained to me everything that needed to be done. He installed the sump pump and check valve in a timely manner. I'll choose Apex plumbing pros in the future.

Thomas 111

The crew was top notch. Made sure to take time to be on the same page with total scope of the project. Delivered exceptional work, great communication and went ABOVE AND BEYOND to deliver for the customer. Even offered to come back and plumb in the double vanity that was not on site yet. I will always use Alex and request this crew for every job here on out. Thanks Andi and Logan!

Nick Noble

Yesterday my Wife told me the water heater was leaking. Scheduled an appointment online yesterday afternoon, I was pleasantly surprised to get a spot for this morning. Nate arrived on time and replaced my ancient (1999!) leaking water heater with a brand new one. I decided to also go with the optional expansion valve and drain setup. The whole process was quick and painless, and he also gave me quotes on replacing my equally ancient sump pump and aging valve at the main line before he left. Of course I hate spending so much money on such short notice, but I realize it had to be done and that it was a job best left to a pro. Peace of mind and money well spent. Thanks Nate!

Heather

Chase was awesome!! He came in addressed the issue, implemented the fix and double checked his work. Thank you Chase!! I would highly recommend the company and Chase himself!! I actually had to reschedule a couple of times and the scheduling department was very accommodating and understanding.

Diana Reed

They arrived less than two hours after I called. Technicians were Brandon and Thomas. They were professional, courteous and informative. Found and repaired my water leak in no time. Reasonable price. I will definitely use them next time I need a plumber.

Ray Carpenter

Andi and Logan were amazing to work with!! They were all round incredibly professional and also let my 17mo daughter act as a “supervisor.” We will ask for them specifically for future maintenance and plumbing needs. Thank you!

William Clifford

The technicians were very knowledgeable - explaining water heater choices & maintenance when we requested an estimate. They were on time for installation, considerate of our home, timely in their work & very personable. We would highly recommend Apex Plumbing.

Greg Humphrey

Apex was great! I had no gas due to leaks in my house. I found Apex and they came out right away, gave me a fair estimate and got to work right away. Rob was calm, professional, and knowledgeable. He identified all my issues and didn’t stop until the job was done. I will definitely be recommending them to all my friends and family.

Tom Custer

Nick, was excellent, very professional, sensitive to what we had to deal with. Most of all prompt with service delivery as we had been with no water for a day and a half at least. My experience with this contractor was excellent and would recommend to anyone.

TJ Lohr

Dusty was on time and very professional. He told me what needed to be done and gave me the best options based on his professional experience. In addition to the toilet he replaced, he replaced a sump pump. He found the best option and installed exactly what I needed. Dusty even found better hardware that was less expensive than we first expected and installed the better option, resulting in savings and value for me. I would definitely use Apex Plumbing and hope Dusty comes back if I needed any further plumbing work.

Alan Reeve

Apex plumbing is pricey (at least for us), but do excellent work. Our plumber Keenan was exceptionally polite, expeditious, professional and neatly cleaned up the worksite afterwards. A pleasure having them in the home.

Amy McNally

James was a pleasure to work with. He was able to find the root cause of an intermittent leak and did a great job replacing a stubborn shower faucet. We will definitely be using Apex for any future plumbing needs.

Brooke Hachat

So glad they were able to fix our piping issues! I personally know nothing about plumbing so I’m so glad for professionals like these who can help when trouble hits. Seriously, washing dishes outside like back in the day is not something I enjoyed doing and I’m thankful they got me back to indoor plumbing!

Michael Wilt

Always have excellent professional service from their plumbers and prices seem in line with market rates, maybe a little more expensive but you’re getting a warranty and their reputation as well.

Dale Satterfield

I have used Apex Plumbing twice . Rob was my plumber both times. He was timely and very professional. He fixed my needed repairs and even inspected my water tank to see if it was working properly. Quality service and great pricing. I will definitely use this company again . Thank you Rob!

LT rain

Marcus did a great job on the faucet. Quick, professional, high quality work

Connie Dilgard

Justin was more than professional. He went beyond what was expected of him. Kind and compassionate. He unclogged my drain at a cost I could afford. I will certainly use Apex again. Thanks for your help Connie. UPDATE: February 23,22, Robert and his crew came out and repaired outside sewage line in a timely matter, all were professional. Cost was again at a price I could afford. If ever needed I would use again and certainly recommend to anyone in need of their services to call upon. Thanks guys, Connie

Allison Parham

When Charles and Chris arrived for the consult they were very professional. Charles gave me all options available before we landed on purchasing a tankless water heater. I appreciated that he asked if the work could be done on the next day since it was raining so hard. They arrived on wed Feb 23rd. They did a fantastic job. They were courteous, the install went very well. They didn’t leave a mess. They were very particular about their work. They made sure we knew how the water heater worked and how we could connect our phones to it and set a time in the morning for the water can be hot when we started our day. I would definitely use them again for infrastructure issues in our home. I believe you left your crow bar here.

Brian oreilly

Nat & Josh did an excellent job installing our new sump pump. Also advised we badly needed a new discharge pipe. We also had that installed the following week. Service was excellent and the price was very fair. We now have a brand new fully functioning sump pump and discharge system for the first time in years!

Jerry Ladman

Jim did a great job in unclogging our drain! He was thorough, explained things well, and did so in a friendly and professional manner. I should add that the dispatcher also was very good. We will use APEC again! Jerry

Kathryn Q Hutchison

Had a very good experience with Apex. Plumber, C. Welch, came within 2hrs (on his Saturday off even) and troubleshooted my water heater within 5m. He got me a quote for a new heater and installed it within 4hrs. He was professional, knowledgeable, courteous and even cleaned up the dirt tracks his boots left on the hardwood floor because it was a rainy day. Would definitely recommend Apex and I will personally use them again based off my initial experience with them.

Jessica Johnston-West

Our water heater had a small leak at the bottom that we noticed in the afternoon. Apex sent Rob out the same day to assess the issue. He was able to have a new water heater installed and running by the next morning. Due to the quick service, our flooring did not sustain any water damage. We're extremely grateful for the timeliness, quality of work and professionalism from Rob and all of Apex Plumbing.

Trevor Scott

James was amazing! Very kind and professional. Left my house at 9pm on a Saturday after 8 appointments that day, and the entire time he was extremely friendly, not once did he show any frustration. Great employee!

Trevor Ross

Marcus was very friendly and courteous. I could tell quickly he was very knowledgeable and qualified for the job. He was able to diagnosis the issue and provide quotes with ease. The quotes included everything needed for the job and came the next morning after accepting quote and performed the installation. Company was significantly less than others I’ve had out. Thank you Marcus!

Sandy Platte

Super knowledgeable and efficient. Very impressed. Especially if the rest of your crew is this good! A little pricey but sometimes you just have to pay to get the whole package.

Katie Whitt

We needed a piece in our tub repaired and we turned to Apex plumbing. They were friendly, professionally, and did an amazing job! They stayed until the job was done and got it done in one day. Greatly appreciate it!

Sondra Yates

Daniel was on time and very professional. Explained the problem and the options I needed to consider to fix the water heater. After this discussion, I decided it was best to replace it. He left to pick up the new heater and returned promptly. With traveling to get the new fixture and installing it the whole process was completed in less than 3 hours. I will use Apex Plumbing in the future.

Anthony Truman (Superbirdy2037)

Chris showed up quick with a friendly smile on his face! He resolved our leak in no time! He quickly assessed the situation and provided me multiple comprehensive plans to choose from which not only provided me pricing options but allowed me to fully understand what needed to be done to correct the situation. 11/10 would definitely reccomend Chris from Apex!

Roc McKibben

The gentleman that came was very respectful to my renters, very clean, and knowledgeable. I was very happy with the work that he did and the price I paid. I have 44 rentals and I won't call any other plumbers from here on out.

Lauren Mooney

Extremely responsive, communicated the whole time. Fixed the plumbing problem quickly, was very professional

Jennifer Hendricks Sullivan

Alex plumbing is fantastic — responsive, prompt and they do excellent work. Keenan is superb!

Matt Hancharick

Nate and Randy were great! Did a tankless flush and were super professional throughout the entire experience. Will definitely use again!

Craig Clifford

Very fast and professional. They came out next day. I felt very respected through the entire exchange.

Scott Luff

Very responsive when our hot water heater sprung a leak. Installed a tankless Water Heater for us, very professional and courteous! Will use this company again!

Laurie Schwepfinger

Holden was great - cleaned the kitchen sink clog and was very professional. Saved the day!

Denise Haygood

I got an estimate. Will have to compare with other quotes to see if we will go with this company. Todd was courteous and professional. Not sure we will go with this company. They seem a bit pricey.

sandra lanicca

We had Apex install a deduct meter for our 3 hoses. Daniel was very knowledgeable and performed installation without difficulty. He was courteous and professional and explained everything we needed to know. Happy with our service.

Lyle

Very punctual and professional. Got the job done quick and it is excellent work! Will use in the future for sure! Josh was an excellent plumber as well as a customer service pro!

Alexis Green

Very responsive, friendly and professional. Took the time to explain and show me in detail the issue and the resolve! Would recommend.

Taylor Glass

Can’t say enough about this crew and company as a whole. Very professional job. I’m not one to please very easy and I would recommend Apex to anyone. Couldn’t ask for more!

Mark Matson

The water feed hoses to my washer would not budge. Apex came the same day. No travel charge. Service person was able to get them loose and replace. Company kept me informed of when he would arrive s and there he was!

Donna Salmons

Outstanding crew. Very professional Explained and answered all questions. I would give them more then 5 stars if I could.

Jeff Cerullo

Apex fixed some outdoor pool plumbing that ruptured during the offseason, as well as replaced a garbage disposal. Very professional, arrived on time with excellent communication, and very reasonably priced. Can't ask for anything more, it was truly a low-pressure experience.

Brandon Ashwood

We had a leak in two different spots. Toby came out the same day and got everything repaired for us for a good price. He installed a new water heater and fixed a different leak in the ceiling

Jay Raymond

Dusty and Jason were out to replace our well pump, pressure tank and pressure tank switch. They were professional, trustworthy, and went the extra mile to help when further issues popped up. We are thankful for their workmanship and will continue to use Apex Plumbing for future needs.

Dyna Brad

Worker was excellent and the ease of getting appointments was good, but price EXTREMELY TOO HIGH. For that reason, I would not recommend them or likely ever use them again.$200 to change out a water valve in bathroom that took him about 10 minutes with a product that costs around $20 at Lowe’s

nikki keen

Justin did a great job discussing quickly the problem, providing a onsite quote and fixed the issue is a timely manner. Leaving me to do my job and not manage his work. THANKS JUSTIN! AhelioTech

Mark Fitzpatrick

Responded quickly to a request for service. I needed to determine a source of water in my attic (not roofing). Apex was able to send out Chris who quickly identified the problem with my drain vent pipes. They provided a quote and set expectations for the job. Services were pricey. Happy with my Apex experience.

Patricia Aparicio

We have a 100+ year old house that needed a thorough plumbing overhaul. Josh came out and walked me through the extensive project and told me it would take at least 3 days, so we were ready for a multi-day headache and aggravation. Instead we had 4 of the most wonderful, professional, and courteous guys show up to do the mammoth task. Brett, Logan, Mike, and Andi came in and made sure to communicate w us what the plan was and what they would be doing in each part of the house. Even when they encountered various amateur 70's plumbing hacks that had everyone scratching their heads, they came up w solutions and kept us informed. Each of them was simply amazing! They made what could have been a nightmare into an inconvenience that we just had to put up with for the three days. And to top it all off, they were the neatest workers we have ever had in the house. They were very conscientious and made sure to clean everything up as they went.

Seth Corwin

We just moved in to a new house and wanted a gas line run to the kitchen to convert the stove to gas. The day before our appointment the valves supplying our washing machine blew up. I was able to get the additional service added with no issues. Seth did a fantastic job and went above and beyond with correcting the piping for our washer. I will definitely call Apex again for any future plumbing issues.

Eric Hauter

The guys were on time, gave an accurate estimate, did the work, and were gone within one hour. No mess, very polite, job well done. I'll use them going forward. UPDATE: Used this business again (the best endorsement, really), and they were just as fast, efficient, and honest as the first time. It's tough to get anyone that can come out as quickly as Apex, and they do the job well. Highly recommended.

Maria Ferrero

Very responsive, explained issues well. Professional. Quick turnaround.

Cathy Rock

I had an issue on Friday afternoon where I really didn’t want to wait til Monday. I called Apex around 12:45. They said they could be there that afternoon. They called 30 minutes before arrival. Justin was on time and very pleasant. He explained everything to me and the cost. He was done quickly and fixed the issue.

Colton Moore

Great service and a friendly technician. No overselling and no understating of my home’s plumbing situation. Quick and easy turnaround of services rendered.

Connie Schwamburger

We were very pleased with the quick service and professional work. We appreciated the correspondence that the company provided. Rob did a good job.

Alisha Newbern

Did a very great job very knowledgeable and help us get our hot water back.

yaboyprime614

Technician knew what he was doing, great customer service as well, was pleased with his services

Brenda Fracker

Same day service very professional James did a great job

Dave Dee

Great experience, Nate was very professional and attentive to our needs.

Jon Yaeger

Techs were professional, knowledgeable, and experienced! Im comfortable having them back for any future issues! Good job guys and Thanks!

Tim Xayasone

Thank you so much Nate for repairing the pipe for us. You are doing a great job

Ron Todd

John was very professional to work with and made the process very easy. Thank you! Ron City of Marysville

Andi Edwards

Plumber was courteous, fast, and explained everything. Very nice to work with!

Bruce Williamson

Kenan was fast didn't mess around arrived on time, very satisfied!

Ashley Topash

Brian was great. Fast, professional, and got the job done! So glad I called them.

Helen Booker

Charles completed a professional well done job installing my new sump pump. All questions, concerns and instructions were fully addressed. Installation was complete within a reasonable time. An excellent job and I am totally satisfied!! 😍 …

Tina Zahn

They came out the next day from when I called and did a great job!

Renee Pisa

Contacted in the AM, arrived several hours later and Angel Gonzales was professional, knowledgeable and nice. Could not have asked for a better experience.

Amy Stevens

Very responsive- were able to come out on a Saturday within a few hours of initial call. Gave 30-minute heads-up when they were coming out. We had a fairly big job and Mike worked hard to make sure things were resolved, even thought it was getting late on a Saturday. Mike walked us through our options and was able to replace our toilet and set us up for follow-up on some other issues. We were very grateful for MIke's help!

Carletta Chairs

Great customer service he let me know what was going on with my toilet and explain to me the damage and recommend me to someone else to help me and really was kind and polite we need more people like him God bless him and his family and APEX plumbing😊 …

Joe Weaver

Guss was very knowledgeable and respectful. I would trust Apex Plumbing with any plumbing issues I would have in the future.

Amanda Reeves

Charles was so nice and honest. Even came back the next morning to install my new water heater and did a fantastic job! He brought great help with him and they dedicated a whole day to me to make sure it was done and it was done right! THANKS GUYS! 😊 …

Michele Alogna

Had different issues & trusted Apex so called them again. Logan goes above and beyond to get the job done; professional and courteous. Todd is dedicated, knowledgeable, and makes you feel like you're in good hands. It's clear these two have a great working dynamic & that's nice when you've got folks coming into your home. Good to know I've got a good team to call if we have plumbing concerns.

Duncan Thompson

James did a great job! Very professional and on time! I told James of the issue and what I attempted to fix it, and he knew exactly what to do! Within minutes the issue was fixed, and we were good to go! I would recommend apex plumbing to anyone!

Caitlyn Weaver

Company was very fast to answer. I made the appointment 1/13/22 for 1/14/22 and on the 14th, I started experiencing worse conditions before my appointment, called, and they sent a tech out immediately. Justin was very knowledgeable and was able to give me tips on what I need to have replaced next. 10/10 would recommend.

Benjamin Currie

Great experience with Apex Plumbing and Justin specifically. They were responsive, on-time, clean, and quick. Our sink replacement/repair had a few hiccups along the way, but Justin kept us informed with all the work that was being done and cleaned up after he was done. Would recommend this company.

Merrilee Martin

Rob was quick to diagnose the issue and thorough in explaining repair process and pricing for the parts/services. They were kind, quick, and professional. This company is considerate of your time. They provide text alerts updating you of arrival times and were very punctual. I would highly recommend using them. Seemless repair process!

Christina Phelps

Excellent, prompt service! Tech was super friendly and knowledgeable. Was here in a timely manner, explained everything he was going to do so I had a great understanding of what work was gonna complete prior so my expectations were known and met. Speedy arrival and service even on a Saturday! Awesome! Thanks so much!

Jillian Ross

James showed up not even 20 minutes after calling Apex to schedule an appointment! He was very polite and helpful. Had our shower unclogged and cleaned up so quickly. Will be calling Apex 1st next time we are in need of a plumber!

Alan Marling

Gas meter line repair. Arrived on time, speedy excellent service. Reasonable price. Recommend.

Lorraine Ball

Angel was professional and on time. Although he had to go and pick up the part needed, he installed it in our shower and it worked perfectly. We will definitely use Apex in the future!

Margit Thellmann

Michael was very courteous and worked quickly. He took pictures of the piping under our kitchen sink and showed me how it had been incorrectly installed by a previous owner of our house. He replaced all of it and it looks great. He also replaced our disposal and pointed out where it was corroding and leaking. Then he cleaned up which I really appreciated.

Wondwossen Gebreyes

Micheal and Justin H were wonderful and highly professional. They did great work. They were highly accommodating and stayed longer than expected taking care of toilet issue and sump pump replacement. I will keep using Apex anytime I have plumbing issues. Thank you guys.

Lynn Davidson

Lance and Daniel arrived on time and were very courteous. Efficiently presented the options available, once the decision was made they gathered all needed materials and returned when they said they would. Installed our new water heater, cleaned up everything, asked if there was anything more they could do, and thanked me. The entire experience was less than four hours. I tried five other local plumbers, the two that called back said they were too busy. I will definitely call Apex in the future.

Nolan Sadler

We found a leak at 12:30 in the afternoon, called Apex, and was told to expect a technician between 1 and 6 the same day. Marcus showed up about 3:30 and diagnosed the problem right away. He showed me a quote for what needed done and then completed the work in a timely manner. He was veey professional and answered any questions we had. I would use Apex again and would also ask for Marcus as his work seems top notch!

Tom Brookbank

Our situation was the incoming main line to our meter was weeping inside. Todd scheduled a time through out water department to have it shut off while he was here and replaced the fitting. Once finished he took care of having the water department come out while he was here to make sure no leaks were were happening. Todd also was here when he said he would be here and took time to explain the steps that would be taken to fix our problem. I will have no problem using Apex plumbing again for any future projects. Great value and work.

Ashley Finney

Justin did a phenomenal job, was very professional and courteous. He had to crawl in the snow to get to the broken pipes and was in that position for well over 40 minutes. He went above and beyond. So grateful for his service. Highly recommend

Ryan Wynia

APEX was courteous and responsive from the moment I reached out about an urgent issue. Mike G was awesome—was conscientious about everything from wearing shoe covers in my house and communicative about, explaining the issues and what work needed to be done. Highly recommend.

Cole Hughes

Were able to come out and inspect quickly. Have a good estimate and had people out there next day to start work

Robert F

I can attest to the honesty of the two plumbers who came to our home to repair our garbage disposal. Once they inspected it they found that the disposal just needed to be reset by a push of a button. They didn’t charge me a dime, and they could have! I’d recommend Apex Plumbers to anyone who places a value on honesty!

Susannah Covey

Todd and Logan were professional, informative and always available with any questions we had along the way. They fixed leaks for two of our bath tubs, removed a bathroom vanity, installed a new water line for the refrigerator and moved our washer hookup to the basement. They even came back to install it for us after it was delivered. Excellent service!

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