Reviews of Benjamin Franklin Plumbing Billings. (Plumber) in Billings (Montana).
Benjamin Franklin Plumbing Billings
5528 Holiday Ave, Billings, MT 59101, United States
Description
Information of Benjamin Franklin Plumbing Billings, Plumber in Billings (Montana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Benjamin Franklin Plumbing Billings
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Benjamin Franklin Plumbing Billings
Lisa Cottrell
Jer was my technician today. He was very professional, personable, and very knowledgeable. He had a wonderful sense of humor and customer service. Very nice to work with. He was wonderful. Mark was here previously and was great also. I am impressed with this company. It's nice to have a company you feel good about using.
Ellen Wilson
Jarod went above and beyond to get our water heater flush done. I so appreciate his timely arrival and attention to detail to ensure it was done thoroughly and correctly.
Jeffrey Smith
I was extremely happy with the service including the plumber who took care of our pump replacement. The only complaint I had was the final price. I know that inflation has increased the price of everything, so it may not be a legitimate concern for them specifically.
Lindsay Stilwell
Benjamin Franklin Plumbing is the best! I bought my appliances through Lowes, and the ONLY easy part about it was dealing with BFP! Communication was impeccable, and the gentleman who came out to install my disposal was so incredibly kind and honest. I so very much appreciate Benjamin Franklin Plumbing, and will definitely recommend them in the future!!!
Bethany Keeler
We have used Benjamin Franklin Plumbing to replace our hot water heaters, replace the bladder in our well and now to replace our water softener. I have always found them to be honest, reliable, fair, and easy to work with. I would recommend them to anyone that needs plumbing work done.
Tony Okoro
Great service. Showed up few hrs after I contacted them same day. Fixed issue right away. Highly recommend.
Dean Bottenhagen
The company came and installed a new gas line for our new gas stove, very polite crew, very professional, I will definitely call them again.
First Christian
Mason was able to meet with us early this morning, with very short notice from us, after we found a leak in our kitchen here at church. He was on time, professional, kind, and easy going. Mason was personable and we felt very comfortable having him in our building. He answered questions, gave great advice, and even asked about our church! We would for sure have Mason out to help again!
Dale Frantz
Jerod was awesome. Quick, efficient and knowledgeable. Definitely would call these guys again.👍👍 …
Donna Munroe
Mark was professional kind. Educated me to better maintain my system. So appreciate!
Sandee Kandas
Mason was prompt and friendly. He found the problem quickly. He explained it to me. And the fee was very fair. I would use them again in a minute.
Dan G.
Courteous, prompt service. New water heater installed to replace old one. I called in the morning, they came out and inspected the problem, gave me a price and had the new one installed by mid afternoon.
Rey Yanson
Had a return service made with Ben Franklin Plumbing this morning,He Fixed the waterline issues by turning the waterline lever “ON” and I was charged for it.
Mark who manage the business was quick to respond, gave me a call, professionally handled and owned the miscommunication done by one of his employee.
Couldn’t be Happier now that all my water fixtures are working …
Would’ve been a Five Star instead of a 4.5 stars ⭐️⭐️⭐️⭐️✨ if f they have showed up on the first appointment I made with them for June 02/22 but they said they didn’t have the appointment on record so I had rescheduled it for June 08/22 and they did show up.
cory wersland
Great timely service, I highly recommend Benjamin Franklin plumbing!
sara maher
Our technician was on time, courteous, friendly and knowledgeable. He explained everything in details that were understandable. We had used a different plumbing service previously that did not fix the problem and then did not guarantee their work. When the problem persisted, they were willing to come back and charge us double what they charged the first time. Not so with Benjamin Franklin plumbing. Absolutely professional from the people who answered the phone and set appointments, the manager, and the technicians! We are so grateful and cannot recommend them enough!
Wendy
Jarod was professional, conscientious and friendly. A job well done - Thank You Jarod !!
Darcy Engle
Jarod was very punctual & professional. I would absolutely use Benjamin Franklin in the future & recommend them to friends and family!
Daniel Young
My waterheater was leaking and I needed a immediate replacement.
Jared contacted me assessed the problem and was able to provide and install a new waterheater in less than 2.5 hrs
The work was professional and on time, I called almost every plumber in Billings and this is the only company that could respond to my needs.
Erik Chosa
Had Jerod come out to diagnosis a leak in the house. He was very professional, timely, and thorough.
Cathy Heck
I had a very basic fix on a small leak under the kitchen sink. I observed exactly what was done and I feel as though I was over charged for the service. I was told over the phone when I made the appointment that there was no fee to come out and yet the service guy said at time of purchase that there was a driver's fee. The service guy was very nice and I was satisfied to that extent but again, I feel as though I paid more for what was such a very simple fix!! I don't think he was at my house for more than 15 or so minutes.
Judy Finley
After having a water heater replaced by Benjamin Franklin Plumbing in October, the water heater quit working in January. They sent someone to address the problem right away. They were very helpful, professional, understanding, and courteous. I strongly recommend them to anyone.
Leslie Blouir
Outstanding 100 percent satisfied a major repair and a huge job thanks a million.
Linda Lahren
They will be first in my list to call. I have used Benjamin Plumbing twice. Great company to work with. They are efficient, responsive and professional. Their price is fair. It’s very challenging to find good plumbers and I’m very happy I finally found one.
Jerry Mumm
Mark was super helpful. Will use their services again when I have to replace my boiler.
Liz Madden
Lynne was punctual, polite, and his expertise was appreciated. He showed me how I could relight the pilot of my water heater if needed. Turned out I needed it replaced and he came back the next morning and got me all set up.
Roger Gravgaard
To clarify: Haven't used them yet.
Requested a quote for a project I will be doing in the future. The company called to set the appointment time and the technician was on time. I also got a confirmation call the morning of the appointment. We discussed options available and agreed on what would be the best option. The quote was provided in a very timely manner. Great job!
Leah Lady Luck Hoppe
The pump for our well stopped working for our well. They were prompt to respond to our call, honest and upfront on what they could and couldn't do to help after hours and followed through with his promise to come first thing in the morning. He had us back up and running in not time and the cost was very fair and affordable. Definitely recommend them for your plumbing needs!
Sara Gross
This fella was great. He gave me an estimate over the phone and was able to come out first thing the next morning. He got the old one out and disposed of it, fixed the strange water hookup that caused us to lose water to the whole house when we had to turn off water to the heater, and managed to find the same obscure gas model to put in. Quick and professional. Very thankful he could help us after calling over 15 plumbers and handymen who couldnt come until 4 days later.
Joel Brester
Came right away. Very professional and told me everything he did.
Dolores Fochs
Your staff were very courteous and punctual. They installed a new hot water heater. I was very pleased with their explanation of what the problem was and how they were doing the task. Very efficient and courteous.
Gary “Uncle G” Hoppe
Jarred was very professional and a good guy. He got my water system up and going in no time. He did a great job and I decided to have a new filtration system installed and he got back to me with a quick quote. I am looking forward to Jarred doing more work for us soon.
Robert LLana
Our first choice in plumbing needs. We so appreciate their service.
Robert Fisher
John M came in, inspected the problem, suggested a solution and went to work. He did a great job fixing the leak in a section of copper pipe in our basement ceiling. Very quick and thorough. Would have John back out anytime.
Kathaleen May
While getting a pest inspection, the tech found a leaking water pipe under our rental home in Montana (I live in Texas!) It was 5pm on a Friday so most places were closed. ! called Benjamin Franklin Plumbing and my call was answered immediately and we were put on the schedule. The technician communicated with me, got there promptly after finishing another call and had the problem fixed quickly! I was so impressed with the effective communication and the professional manner of everyone I dealt with! I definitely recommend Benjamin Franklin Plumbing!!
Sara Haworth
Our kitchen sink/laundry line was plugged. They sent Pat out and he fixed it promptly and was very informative! He stayed in touch with us and walked us through the whole procedure. Great personality and very respecting. Very fair price! Definitely will recommend!
Lujean & Steve Smith
He was a little over 30 minutes late. I thought you all forgot. The time frame was 8:30 to 12:30 so I called and he arrived about 1:03. Very nice man and he showed me what he did.
Jackie Pepin
The serviceman showed up during the scheduled time frame, was very pleasant, and assured me my hot water heater was not the cause of the problem I was experiencing. We discussed the more likely pipe issue, that it was not serious, and he provided the likely price range I requested to know, leaving me to decide if/when I might want to have that plumbing done. I appreciated his courtesy, the explanation, and the total lack of any pressure to proceed. I was impressed and most definitely recommend Benjamin Franklin for any plumbing needs.
Jenn Schaff
Amazing service! Called for a bid and they were at my home the following morning. We have our service scheduled and I’m quite pleased with the entire process!
Mama of 10
Very courteous and great work
Sharon Ellis
Mason was very helpful and pleasant. Haven't decided. Sharon E
Rick Marquard
Top quality service. Couldn't be happier. Called about hot water heater at about 11 PM for first thing in the morning service. Had replacement hot water heater by lunch. Thumbs up.
Tana Re
I called not knowing all the issues, but explained the urgency of my situation. Without further questions, they came over that day and fixed all the issues and gave advice on questions I asked. They wanted to make sure I understood what they did and make sure that I didn't have any questions before they left. From the phone call in to the person who came to my door, the staff was extremely professional, caring, and did a great job and was reasonable and fair on costs. I highly recommend them to anyone with plumbing issues or inquiries. They provided excellent customer service and treated us like we were family! Thank you all for the great job you did for us!
Jennifer Ingram
We appreciated getting the two leaks repaired and we know crawling under our home was pretty miserable. My only disappointment was the technician did not have time to fix our dripping faucet as he ran out of time and it will be another service call to have him return!
B Anderson
Wonderful experience! I’ve had a clogged kitchen sink for a while and I suspected it was the garbage disposal. They sent someone out and we got it replaced and it’s all working beautifully now!
They have very fast and efficient service! Their communication was outstanding and the work was superb! I highly recommend this business for your plumbing needs!!!
Elizabeth Olson LaToush
I have used BenFranklin several times for jobs big and small. They have always been prompt, professional, thorough and friendly. They helped us through a boiler emergency and installed a replacement during winter. I’m now working with them on a bathroom remodel and laundry relocation. No matter what, they come when they say they will, explain what is needed and execute flawlessly. A+++
Deanna Enrich
Good service, but too costly. Going to do it myself.
Tara F
From the first phone call, the office rep was very helpful and polite. Mark arrived exactly when promised and gave me a detailed explanation of what was wrong with my water heater and how it needed to be fixed. He gave several options and provided his cell number to call if I needed help. I ended up needing a new water heater and informed them of my decision late on a Friday afternoon. They were happy to give up their Saturday morning to come install it so I wouldn't be out of hot water.
The whole experience was professionally handled and very helpful. Any question I had was answered honestly and respectfully.
I fully intend to utilize them in the future for any plumbing needs!
Thanks!!!
Tom Schillinger
Mason did a great job. We are pleased with the results!
Nancy Swanson
Water leakage into bedroom on Sunday. Chris responded immediately and fixed the problem fast, replacing leaked part of pipe. He was beyond knowledgeable—fast, great personality and explained everything so we could understand. Again, this was on a Sunday! And Felicia, who took our phone call, was professional and delightful helping me with my stressed call. Five stars and thank you Ben Franklin Plumbing!
Barbara Kyle
Good value. Would recommend
Mary Morup
We had to reschedule because they were delayed at a previous job, but they gave me lots of warning. The plumber was pleasant and careful to tell me ahead of time what each component would cost. There was one problem he had no solution for, which was a bit of a surprise, but at least he was honest. I would definitely call on them again.
René Azpeitia
Jerrod was very professional and thorough in installing our tankless water heater to replace our malfunctioning, outdated previous water heater. He let us know what our options were and once we decided what we needed/ wanted he made sure all was done right, complete, and we were satisfied before leaving.
Phil Cassel
I had a leaking water heater. I called Benjamin Franklin Plumbing and was greeted by very nice woman. She gave me options for setting up an appointment. I chose a 2 hour window. The plumber arrived within the time I asked for. When the plumber arrived he had on a nice uniform and looked clean. He introduced himself as Pat. After looking at my water heater Pat explained 3 different options and pricing up front before starting to replace my water heater. I chose the Rh180 Hybrid water heater. Pat installed the new water heater quickly. I was impressed he cleaned up when he was done and went over entire bill. I would highly recommend them.
Richard Wagner
My experience with Benjamin Franklin Plumbing was fantastic! Got back to me within a minute of my initial inquiry and booked me for the following morning. Upon showing up, Mark was professional and efficient in getting an estimate put together and explaining what services he would provide. The entire job was finished quickly and expertly, all at a fair price. This is my new go-to plumbing company, I can’t recommend them enough.
Grace Young
I’ve used Benjamin Franklin for all plumbing issues in my house for years! They always keep you updated on when they will be arriving, are very friendly, and go above and beyond in the service they provide. I’ve never had a bad experience, or anything close, with anyone from Benjamin Franklin. Would highly recommend to anyone!
King West One
Jarod was very helpful and answered my many questions about an intermittent smell from our ejector pump. He was not able to determine what exactly was causing it but gave me some ideas on things to troubleshoot when it happens again. Super nice guy too.
mary fitzgerald
Customer service? An anachronistic phrase, right Well, wrong. Jerod is terrific ~ he's provided absolutely the best service we've ever had. Thorough, knowledgeable, pleasant and helpful and always so cheerful! I had to pinch myself, as in - can this be??? It is. He's fabulous. No need to ever go elsewhere for plumbing needs. Ever.
Robert Bradford
What a great team! I was impressed with the responsiveness to my plumbing emergency. Stacy the plumber was extremely knowledgeable and efficient in resolving my issue. The price was reasonable - particularly since I was not in a position to make the repairs myself. Will definitely utilize Ben Franklin for all my future plumbing needs.
Malinda Siegel
Jared is great! He's reliable, friendly and efficient.
I really appreciate this company. I've had to call a plumber urgently several times and they always send a plumber that day. The plumbers are always friendly and know their stuff and go out of their way to help the customer.
Nick Albrecht
Jerod did a great job. He was friendly and personable and showed up and did the job exactly as bid on schedule and on the price quoted. There's nothing else you can ask for in my opinion. I'll hire them again.
Dave Kersten
My water heater piping sprung a leak, and Benjamin Franklin was able to quickly help with the immediate emergency. I knew this wouldn't be the last problem with my old water heater, so after the leak was fixed, I asked about a new one. Mark recommended a hybrid water heater and I couldn't be happier! Even with several people using hot water in my home, I never run out. Professional, fast response, great advice, and a job done right! I would recommend Benjamin Franklin to anyone.
Lynda Grande
Prompt, courteous. Very pleased
Nancybeth Kerr
Jared was punctual very courteous.He told me what he was planning to do to remedy the problem. Cleaned up when he was done with the job. Great service.
Carol Ehrman
I appreciated that they were able to replace my leaking hot water heater within a few hours. It was a little pricier than the competition, but when you have water coming out of your light fixtures downstairs, you'll pay to get it done immediately! Great job, guys!
Tim Ketterling
Professional, efficient, pleasant guys could not be happier.
Matthew Wagner
The overall experience was very good! Had delays in response & service but every contractor is busy this year and supplies are backed up so not really their fault. I would recommend and use their service again!
Scott Koch
As always, they arrived on time. Jerod was professional, thoughtful and mindful of my mother’s limited budget. Highly recommend.
Jason Reno
Replaced my water heater. Did a good job, and worked fast. I have no real complaints. They were about $200 more than some other quotes to replace my water heater, but those other places were also booked more than a week in the future instead of being available the next day.
Frank French
Exceeded expectations We are happy
Jenn Schaff
Our kitchen sink turned into Old Faithful and literally started spouting all over the kitchen when the disposal was turned on. Mark worked diligently to unblock whatever blockage disaster we had. The blockage was deep in our system and Mark managed to track it down. Very personable!! Highly recommend BFP Billings when life is not flowing as well as it should be!!
Leigh Morrison
Very responsive and reliable!
Jackie Kuhl
Jerod was great. They called before they came and gave me a truthful answer as to whether the work was necessary. He completed the work quickly and left the place clean. I would definitely use them again.
Kevin Freeman
I called Benjamin Franklin Plumbing on a Sunday morning desperate for help. Mark called me back and said all of his guy last were busy and couldn’t help today. But he walked me through how to repair my problem. He saved me a lot of money and I respect him and company for helping me without anything to gain. While I didn’t use their services, I would recommend them if nothing else than for their integrity and in this world that means everything.
Ryan Brown
The owner came out because everyone else was busy to give me a free estimate on a new hot water heater. He was a nice guy and had his guys out to replace it in a hour. I paid a little bit more but I felt like it was worth the great service and little better warranty.
Kathy Wegner
5 stars to Jerod and the team at Benjamin Franklin Plumbing. He was professional and knowledgeable regarding our sewer line. Broke the roots out of the line and gave me good information regarding prevention of future problems. I highly recommend Jerod at Benjamin Franklin Plumbing.
Bobbi Silk
Time was of the essence to fix the tub shower valve because I was due to close on selling the property. Jerod went to 3 warehouses/suppliers to find the parts needed so he could finish the job that day. Thank you.
Lela Hall
Mark provided an estimate and information about work to be done in a bathroom. He was knowledgeable and easy to talk to in helping to get the project started. I appreciate all that he did.
Sarah Meuchel
Benjamin Franklin Plumbing has now done several jobs for me. They do a great job communicating and keeping me in the loop as well as quality work on my sink faucet installation and repiping underneath it. Highly recommend their business.
margaret beeson
Very good, efficient and trustworthy
Katherine Merritt
Call for them to ok remove prime a cistern pump. Coast $258 and they could not get the bolt off due to it being strip. So 258 dollars later and still no water in my house.
Jeff Crabtree
Super nice guys! They are very good at their job. Would definitely use them again.
5 stars all around
seanpete99
First guy no bueno,( quoted us $300 to replace kitchen faucet) supervisor awesome! ( Fixed water pressure in 5 minutes) no additional charge.
Deborah Geiger
They were prompt in returning my call. I had asked about a service they do not provide and they kindly pointed me in the right direction. I'll remember when I'm in need of their services, how polite and courteous they were, and very understanding of my situation.
chris cecil
Mark arrived at 7am, explained my options with prices and was done by around 8am. Very friendly fast and efficient. The price seemed more than reasonable for the work he did.
Jean Graham
Jerod went over and above my expectations when replacing my water heater and taking care of a couple other small plumbing tasks. He took the time to explain how and what he was going to do and had me check out his work when he was finished. My 80 gal water heater could only be partially drained because of calcifications so he called in additional man power . He and Jason completed the nearly impossible job of wrestling a virtually full tank up a whole flight of stairs and down a short one to get it out of my basement. A gold medal for them both for their positive can do attitude and a job well done.
karla rane
Very friendly and efficient
JoAnn Hurlocker
I called on Friday to arrange for someone to come install a new faucet and garbage disposal. They were able to make an appointment that fit my schedule with no fuss. Stacey came. He was very professional and personable. I couldn't be more pleased. I would rather not need anything else done but when I do I hope Stacey will come back.
Sheri Rolf
Arrived as scheduled--plus the tech even phoned me to let me know he was on his way. Repairs were handled efficiently and completely. I would call them again to handle any future plumbing issues.
Barry McKenzie
Technician was very nice and informative. Fixed the issue earlier than expected.
Jennifer Stahl
Our plumber went above and beyond what I was expecting. We needed new pipes in our yard and Pat got the plans for our home so we knew where to dig to put the new pipes in and replced. He also gave us ways to save some money. Excellent customer service.
Denny Mailey
Mason was outstanding in all regards. Very knowledgeable and very efficient.
Jennifer Buck
My experience with this company was nothing more than phenomenal! I called on Monday morning to have someone come and look at leaky shower fixtures and non-properly functioning toilet...Roxanne (the most proficient and friendly person I have heard on the phone in a loooong time!) had technician Pat here that afternoon. Pat looked at problem, provided solution and gave estimate. After agreeing to terms, he even stayed that afternoon and fixed toilet! Shower was fixed shortly thereafter. Couldn't have asked for a more friendly, fairly priced and professional job. Will recommend this company to all and be sure to ask for Pat!
Ruth Merchant
We are looking to update a small bath in our bedroom, and Jarod was very helpful, going through all the options. We haven't made any decisions yet.
Carol Ann Bass
The men who installed my new gas line were wonderful. Polite, right on time, and did a great job.
I couldn’t be happier.
Paul Miron
From initial phone call to arrival of plumber on a Sunday was only 25 minutes. Easy and quick fix of leaking valve where city water entered house. Jared was a great guy to work with!! Thank you
abby locke
Had Stacy out to modular home we purchased. He was meticulous about all the jobs we needed completed. Installation of hot water tank, jetted tub and extremely clogged drain pipe. Highly recommended.
Linda Mills
Awesome experience, A+ all the way around, will definitely be calling them again for our future needs! Mark was great to work with-very professional, knowledgeable and efficient.
Bob Custer
Our pressure tank sprouted a leak on Saturday morning leaving us with a mess in our crawl space and no water. Stacy with Benjamin Franklin Plumbing was extremely efficient, professional and pleasant to deal with. He was able to do a quick fix to get us through the weekend as well as a written estimate for a permanent fix on Monday when rates are lower. I would highly recommend Benjamin Franklin Plumbing to everyone in the Billings Montana area.
Jason Balzer
Called ahead to confirm when he'd be here and found and fixed the problem quickly. Only complaint is that I wasn't informed about the $60 additional fee for coming to my area, even though when I made the appt, I asked about how they would charge and there was no mention of this additional charge
Cheryl Malia-McCall
Very friendly, competent and quick. When I was in a bind with flooding they came right away, diagnosed the problem, and fixed it within an hour. I feel confident knowing I have this great group to help me out in a time of stress and difficulty.
Sherry Ross
I called Benjamin Franklin Plumbing at 8 a.m. Had someone to my house by 1:00. Problem fixed by 3. Pat was professional. I knew exactly what was going on. He called me regarding arrival time, kept in touch during the investigation, called me about pricing and fixed the problem. Gave me good advice about some other things he saw. He was also hilarious. Thank you! I will definitely use Benjamin Franklin Plumbing again.
Vicki Roth
I love Benjamin Franklin Plumbing of Billings. They are so professional, and kept in touch. Very good quality work. Thanks to all who helped me.
Christina Jaeger
Everyone was so kind and wonderful. Jones spent days in the smallest crawlspace ever. I am so grateful.
Therall Hadley
Pat installed a gas line for a new range. We weren't sure if we could do it in our older house. He found a way through and got it done fairly quickly. Thanks for being a pro!
Sheri McCurdy
Called with a bit of an emergency and the lady I talked to was great. Put me on hold for a minute while she tried to find someone to send on the call. All went well........problem resolved. They are always going to be at the top of my list when I need help again.
Rachel Lehamnn
These guys are the best plumbers ever! They are so friendly, prompt, and do excellent work. I live in an older home and my hot water heater was going out, so I had them install a Havien Tankless water heater. They also redid some existing water pipes which included the main water shutoff valve for my house. I love the tankless water heater because the first shower I took, after the install, was like "heaven" and changing the temperature of the hot water is instant. I also chose to become a Ben Society Member which provides safety inspections, leak checks, and yearly tune-up of plumbing systems which will provide me with a 15% discount on all of the above. These guys are the best find ever! <3 <3
Devin Nagel
Great company with fast responsive service.
Casey Miller
Jerod showed up and was very professional and quick to figure out the problem. Luckily these guys carry a hot water tank with them. We were taken care of and back with hot water in no time.
Shelly McMurrian
I will be having a gas line put in later this month. So excited to have a gas stove. Jerod was very helpful explaining what needs to be done.
Newman Restoration & Cleaning
The staff at Benjamin Franklin are a delight to work with. They are quick to respond and very knowledgeable of their industry. Newman Restoration highly recommends any type of services Benjamin Franklin offers.
Thanks for all you do.
Respectfully,
Andrew Newman
Newman Built
Newman Restoration
Jane Collins
Jerrod has done work for me before and I trust his knowledge.
5/1/2020. Once again Jerod did a great job.
Terry Steel
Jon started my day on a great note--on time, friendly and efficient! So happy to have a functional kitchen faucet again!
Jani McCall
Great service. BFP took care of my emergency issue in less than 4 hours. The staff were competent, skilled and really nice.
Rodney Gottula
Owner, Mark, was very helpful when I called for advice about installing a hot water heater. No sales push, just honest assistance. Highly recommended.
Neil Clark
Nice people and professional.
Christine Holland
I was annoyed I had to have a plumber come out, but Pat was so friendly, knew exactly what he was doing, and fixed out problem quickly. I would definitely, GLADLY, choose Ben Franklin plumbing for any future needs!
Laura Kautz
Very good service! John was on time and was very nice & very knowledgeable. Im very happy with Ben Franklin Plumbing.
Gary Glantz
Ben franklin plumbing did a great job for me in replacing a main water service line a Huge job!!! From excavation to pulling a new water line into my basement and new hot water heater. The job site was very professional clean and well organized. GREAT JOB BEN FRANKLIN!!
If you want the job done right I would highly Recommend Ben franklin
Jim Blazek
Jared was prompt and professional.
Suzanne J Brown
Great! Knew the issue fixed it and left. Both gentlemen were very nice and explained the issue and how they were going to resolve it.
Aaron Peterson
Thanks for the prompt service fixing my self inflicted plumbing emergency. Cost was fair for the time and effort involved and the serviceman explained the entire project and even gave me some advice how to fix some other plumbing issues. Thanks again to all!
penny smith
They came out and checked to see if I indeed have a faulty water heater! Great guy and took the time to explain everything
A. Rodriguez
We needed an E-1 pump replaced..They were very professional and fast. Great service.
Abenayaa Lane
I am in love with this place..... I will make sure everyone knows about this place.
Stephen Kerr
The Man from Georgia was fantastic I wish they were all like him but this is why we use Ben Franklin’s plumbing and we only use Ben Franklin’s plumbing services for all our plumbing needs
Barry Crowder
Great, prompt service. Would recommend this company to anyone who has plumbing issues.
Bigsky Pioneer
They were fast and listened to the problem. Fortunately it was a problem that could readily be fixed the same day. They explained what happened and what they fixed. Highly recommend.
Robert Nisbet
Came on the weekend within an hour and was able to repair the damage quickly. Very satisfied with the service.
Denise Bouschor
I had a tankless water heater installed while I was out of town. They cleaned up after themselves and left me all the manuals. I am very happy with what they did.
Richard Bailey
Stacey die a fabulous job. He installed an outdoor water faucet and his work was fast and neat. I highly recommend Ben Franklin.
Julie Angle
Jerrod was great. He was extremely fast and efficient. He explained and showed us everything he did!!
Karen Freeman
Thanks for your help! Great job as always~
Tina Hedin
Mark came a looked at the water heater...gave me insight and help ...but more importantly tolerated my dogs and didnt judge the disastrous condition of my house ...long story🙄 …
Michael Jones
Great after-hours service. They got me fixed up on an emergency hot water heater leak. Thanks to Stacy for the great service!
Blast Creative
Great service! On time, clean and left my home the same way as when they arrived! Very friendly and professional and affordable.
Gert Stephens
I''m totally happy with the service I've had from Ben Franklin Plumbing and Jared is friendly and efficient.
Jeanie Llana
Super service. Thank you!
Terri Larson
Mark was professional and provided quality service. The responsiveness was exceptional.
Chuck Gainan
Great!
Charles Locke
Mark was very informative and friendly. Looking forward to working with them on our remodel project.
Charles Hall
Excellent service. On time. Excellent customer service. Good price. Recommended. Would use again.
Adam Duncan
Jason is the man. Did a great job! Asked the right questions. Was easy to work with.
Becky Moore
Friendly plumber (David), on time and explained the process to me. Great service!
Laurel Hanson
We are satisfied with the work and cleanup was excellent.
Russell Rintoul
The service was outstanding and very professional. One happy Veitnam Veteran now. Highly recommend their service
Lynda Forcella
Very informative. Gave us options, and completed the job quickly. We were very pleased!
steve torna
Jerod was polite, professional and he finished the job quickly and efficiently.
Lisa Majszak
Prompt, professional, & friendly techs! Would recommend.
Reed Meschke
Fast and professional. I will absolutely recommend and use again.
Shannon Bloyder
Very friendly, able to complete work quickly and explain what was needed.
Jerry Gipe
Jerod was very helpful in explaining what needed to be done.
Nathan Schmitz
Very efficient, detailed and great customer service.
Ryan Lyson
Showed up when they said they would and did a great job! Wouldn't hesitate to use them again!
Richard Dare
Jerod was very professional / fixed the problem and cleaned up when done
Paul Drake
Very nice plumber. Did a great job. Thank you!
Scott Miller
Awesome work! Coordinated with city to change meter at the same time. Thank you!
Spence Hanser
Very professional, took time to explain what could be wrong and offered solutions. Thanks for the great service.
KB D
They will be back on Friday to install a new water heater, expansion tank, pressure reducing valve & new water heater pan.
Donna Timmerman
I was very pleased with how I was kept informed and how clean and efficient the plumber that came was.
Susan Iacopini
Remodeled kitchen....lots of plumbing.....faucet, garbage disposal, dishwasher...great job Jerod! Thanks so much!
Gail Steckler-Ochs
Fast service, job done right. Very satisfied with Benjamin Franklin Plumbing.
Natalie Knudsen
Awesome service. Kind, clean and prompt!!
Kimberly Ross
Stacy gave us very friendly and excellent service! Thank you!
Mitchell Martishius
Pat is awesome. You need to give that guy a raise. Thanks.
Ghada Hicks
We appreciate the work completed. It met my expectations.
Bob M
Great job. it was fast and very professional.
Kristi VavRosky
Great service. Totally recommend Jarod!
Henry Hilling
Very knowledgeable and informative. Quick response to my call.
Jim Turley
Promp, professional service.
Marsha Nelson
Great service; great technician.
Han Boon Lee
Work was great but charge was too high.
Richard Edwards
Very quick and throughal.
Jim Mathews
They did an awesome job.
Ann Seymour
great company, reliable and priced fairly
Rex Roe
We sent you a review last week-about last Mon. Or tuesday.
Peter Umsted
Quick to reply, great service 👍 …
Diane Adams
Excellent service. Would recommend them to others.
Roxane Baird
Plumber was informative and very good at his job.
Arlen Schmalz
Nice work Jonathan.
Barb Lueck
Very friendly to work with. Very knowledgeable.
Gene Gabriel
Fast and excellent work.
Kristi Yates
Very quick and professional service!
Brenda Payne
I am sorry to say I don't see the estimate??
Marla Olson
Fast, friendly service!
Martha Fuller
Always on time and go the extra mile!
Mark White
Great service!
ALLAN HICKS
Good fast service
James Papez
Awesome and prompt service.
Sara Hatfield
These guys are the best!
Brad Banks
Super friendly and super helpful!!!!
Thomas Nelson
Great service
Jeff Barth
Great team
Benjamin Pease III
Jarod was very efficient and resourceful .
Sara Bruesch
Happy with service, will use again.