Reviews of Mr. Plumber. (Plumber) in Atlanta (Georgia).

Mr. Plumber

0 Reviews

376 Comments

Plumber

Plumber

Description

Information of Mr. Plumber, Plumber in Atlanta (Georgia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

We still haven't received any review on this business.

Map

Open hours of Mr. Plumber

Reviews of Mr. Plumber

Willie Smith

I want to thank Jonathan Weaver for his professionalism and dedication to resolving my plumbing issue, especially on New Year’s Day. Very good guy and skilled technician. He resolved my issue in the most cost effective, but thorough way.

Mitul Bhakta

Christopher F. and Tommy P. did an outstanding job repairing a broken PVC adapter head with a brass compression fitting. This was no easy task since they had to dig 2-3 feet to get to the pipe. We recently updated our front landscape and even though they had to dig in that area to get to the leak they made sure the landscaping was placed back. This included removing and replanting my rose bush! I will reuse Mr. Plumber again for all future services.

Jacquelyn K

Erica was very prompt, professional, efficient and knowledgeable. I appreciate that she took the time to explain and educate me about several aspects of my home plumbing that I did not fully understand. Definitely an asset to the company!

Crystal Jones

Kyle was our technician and he was great! He was friendly, professional, and had a good sense of humor. He was also determined to remove the clog in our sewer line and just when I was ready to give up hope, he had a breakthrough. The water started running and we are good to go. Thank you for the wonderful service!

David Robertson Jr

Richard and team were here 24 hrs prior to assess the water heater issue and back at my home the next day with everything they needed to install a new tankless water heater. The job was very professionally done and I’m very pleased with the results. David

Patricia Anderson

John & Seth South, and another technician arrived promptly with all of the equipment needed to repair my broken sewer pipe, which was broken in my master bedroom underneath a poured slab. John and Seth were most courteous, knowledgeable, and explained the process of installing the new pipe. They were very careful with my furnishings treating them, as though the furnishings was theirs They jackhammered the existing slab, dug down approximately 2 1/2 feet to access the broken pipe, replaced it with a new pipe. All this was completed and very cold weather and an abundant rainfall.

Donte Hayes

Adam was very professional and was even able to arrive at my home earlier then scheduled. He fixed the problem and explained what was going on with the faucet leaking. He replaced the part quickly. I will recommend Mr. Plumber and Adam in particular to my network of friends.

Mark Lehman

Mr. Plumber has always been our go to source for our home plumbing needs. They are responsive and have great service techs like Adrian. Adrian did an excellent job on installing some master bath faucet fixtures for us. We trust Mr. Plumber because of great techs like Adrian.

Tim Abel

The plumbing technicians Kyle and Jeffrey were very knowledgeable, courteous and replaced my water heater in a professional and timely manner. Very happy with CoolRay / Mr. Plumber.

jennifer yarbrough

We are Mr. Plumber fans! We had scheduled the wrong service initially and Mitchell got us set up with Coolray — really great customer service and follow through. Also shout out to Jonathan, Jake and Jay — super thorough assessment of our issue and explained it so we understood everything. We recommend Mr. Plumber and will be calling on them for any plumbing needs! Thank you!!

Philip Hamilton

Curtis did a remarkable and through job of checking our plumbing. He took pictures of everything and emptied the water tank which should be done annually to get more years out of the tank

LaTressa Davis

I contacted Mr. Plumber because of leak I thought was going on in my house. Mr. Ron was the technician that came out to my home. Mr. Ron was able to determine that it was not a leak. In addition, check the water pressure in my home, check toilets in all rooms, and recommend replacement options for my water heater. Mr. Ron was very knowledgeable and offered various tips to avoid plumbing issues in my home. I highly recommend Mr. Plumber and the technicians that they send out to residents.

Raa Sucks

Thank you for repairing my leak and rerouting the water line! The guys did a great job and overcame many obstacles including digging through thick rock. 5 stars, highly recommended!

Peter Martin

Mr Plumber repaired the underground water line that leads into my house. The technicians they sent were professional and they did a good job cleaning everything up at the end. The price also seemed reasonable. I'd recommend them.

Jamee Ashmon

Bryan’s customer service was outstanding! He was fast, thorough and very knowledgeable. I appreciate him explaining the water heater nuances to me in layman’s terms. I will DEFINITELY be reaching out for all future plumbing needs.

Ty H

I was notified well in advance that Austin would arrived ahead of schedule in response to pvc pipes leaking underneath my kitchen sink. It was a simple fix completed within minutes. However, I added replacing a worn out shower head in my master bedroom and Austin without hesitation quoted me a price and took care of this as well. I would definitely use Mr. Plumber in the future. Thank you Austin!

Kari Howell

Since I've started using Mr. Plumber and Coolray, I've always had great service! Friendly staff that gets the job done the right way the first time.

Deanna Vickers

Appreciated the fast response and the professional and efficient manner in which our plumbing issue got resolved. I will use this service again. Communication with Coolray was excellent.

Rick Scott

Trumaine was very nice and professional, and, he provided high quality service and support. I would highly recommend Mr. Plumber because of his service.

Ally Taylor

Adam attended our home and installed a new shower faucet set, but had to replace all of the internal pipes and valves as well. He was prompt, professional and did a great job. Thanks Adam!

Naomi Bain

Wes and Nate came out to repair what we thought was a busted pipe line. After the dug a hole they discovered my sprinkler system was faulty and was the problem for my leaks. Once they shut the sprinkler valve off, the meter stopped spinning like crazy. I thank them both for their honesty and integrity. They could've easily told me my pipes needed replacing, but they didn't do that.

Paul Lemay

Very responsive and well-trained, wore shoe protectors inside, took time to explain options for new sink installation. Pricing skews a bit high but probably on par for the trade, and worked with me to try and find lower-cost options. They came through Home Depot and so far have been the only responsible contractor involved in a simple granite countertop installation which has been completely fouled-up by the granite company and HD.

Rich Kid Uzi

Thanks so much for the professionalism and courteousness while providing a free estimates on renewing my plumbing systems. It refreshing to get honest quotes and facts without being hassled.

Millie Malai

I'm a repeat customer of Mr. Plumber. The first time was several years ago because I had water backing into my house from the septic... turns out that the pipe leading to the septic was never really pointing downhill. A sump pump fixed that problem and the job was very well done by Mr. Plumber - for the last 6 years I've had 0 issues with any water backing in. This recent experience was awesome again. It was time to replace the hot water heater and we wanted to go with a tankless. Richard came over and his level of knowledge about the tankless and where to place it really impressed us. We knew immediately that we didn't want to bother spending time and effort with other estimates. Coupled with our prior experience with Mr. Plumber, we just went with it. A few days after the estimate the job was done! Richard and his team built a frame for the tankless and handled all the piping. It looks really great and the area was very clean when they completed. Richard was even very kind to my child who was whiny when we were trying to complete the transaction. Overall I highly recommend them!!

Nancy Drew

Friendly and knowledgeable team handled our plumbing pipe repair very quickly and explained everything. Would definitely recommend and will use again!

Carrie Huntington

Allen Craven, Adam Gentry, Jose and Lee took excellent care of us. The services and products were reasonably priced, the workmanship was excellent, and the customer service exceptional. Highly recommend these guys for anything you need done. They replumbed our entire house to bring it up to code, installed a bath/shower unit, and will be replacing our water heater. They kept our house clean and damage to a minimum. They were very efficient and courteous. We are very satisfied customers.

Veronica Rabadan Utt

Matt Larsen has been to our house a few times now and is exceptional!! We bought an older home and are trying to modernize, unfortunately uncovering A LOT of prior bad plumbing work. Matt has been such an amazing resource to explain everything to us and then fix the issues so there are no issues later. He helps us prioritize the issues so we can financially plan for the repairs and does excellent work. He is clean, extremely friendly and courteous, and extremely knowledgeable. He loves his work and it shows. I am so thankful to him!

Suze Raine

Technician (Adrian M) provided excellent service to repair/replace copper pipe that had burst due to recent cold temperatures. Fast & efficient with quality workmanship.

Sylvia Bartley

Excellent service all round from Mr. Plumber, from booking the appointment, to the confirmation and tracking process to the plumber, in this case Johnathan showing up on time, being very professional and personable. He and his colleague were very thorough in their approach and provided excellent service, resolving my issue. It was a good experience and I will definitely use them again.

Jennifer Cole

Lee and Jacob were amazing! They were friendly, professional and provided the information needed to resolve our issue! Thank you guys for coming and helping us out!!

Carol Ann Dalton

Very professional. Got right to work and briskly made the several repairs necessary. This company is not cheap, but with plumbing, where a mistake could be horrendously expensive, cheap is not the way to go. They have the expertise and the equipment to get the job done.

Rodger Simms

Needed my water heater replaced and had a neighbor use and recommend Mr Plumber. I was a bit skeptical as they advertise a lot, I was wrong. The scheduling was easy and friendly. My tech (Zach) quoted a fair and reasonable price and was able to do the service the same day. He was incredibly friendly, professional, and explained everything he did. The work was top notch and I am very satisfied. I would highly recommend Zach and Mr Plumber.

Jane Jones

Tremaine Dickerson was professional and knowledgeable. He did an inspection of my plumbing systems and I'm confident in the information he provided.

Julie Chapman

We experienced several problems with our toilet on the weekend. Andrew from Mr. Plumber responded promptly (WITHOUT charging any higher fees for weekend work). Andrew was very pleasant and listened carefully to our description of the problems. He quickly found the source of each problem and fixed it. Andrew followed up before leaving to ensure that he had addressed all of our concerns. Thank you so much Andrew!

Linda Shealy

Came out same day called and trouble shot a hard to find leak. Repaired the problem and improved system to avoid future problems. Excellent professional response. Excellent technician.

Michelle Griffin

Jeremiah, Jacob, Kyle and Eric were fantastic! All were very professional and friendly. They did excellent work re-piping my entire house. They got the job done fast and efficiently - no problems. Would highly recommend Mr. Plumber and this team!

Christiana Muntzel

Most recently they did a maintenance inspection, which was thorough and professional. In the past I've had a water heater and a shower installed, both were done well. I would highly recommend this company and the tech Curtis Williams

shirley watson

Really appreciated the professionalism, options presented and response to our decision with Mr. Plumber. He explained every single step, cleaned up old PVC connections with copper and did a stellar job.

echo hill

Your plumber was the third plumber of the day to attempt to unclog our drain. We were hopeless at this point, but he came in and had it unclogged in under thirty minutes. He was very knowledgeable of his job and gave us plenty of tips to prevent this from happening again. You guys have gained another customer because we will be using Mr Plumber from now on for all of our needs.

Kimberla Gamble

I have now used Mr Plumber 3 times and they have new outstanding! Dylan came today and he was FANTASTIC! He fixed a leak under my bathroom sink. He was courteous and very tidy! I recommend Mr Plumber for all your plumbing needs.

Fran Solivan Realty

Michael arrived early & found the issue quickly and repaired successfully. He was very responsive in communicating to me with the details and all possible resolutions. He was great!

StarrREVA

Nelson provided clear information as to what was needed and why. In addition to replacing two toilets, he replaced the Pressure Valve -- had to dig through mud to find the water turn-off under the house -- went above and beyond to do the job fully and right. I will be using him again for other plumbing needs.

Brooke R.

Dustin was thorough and looked at options and fixes for our very old plumbing. He took the time to explain the issues he saw. We decided to forgo repairs at the time as we are considering remodeling the bathroom and don’t want to do work that we ultimately tear out. I would definitely use his services in the future.

Adam McKnight

I needed an estimate on some plumbing work that was affecting my hardwood floors and Michael my technician showed up and went through the house inspecting all of my plumbing informing me of the fact that I needed to replace all of it because it was all defective installed back in 1985. Explained all my options based upon my initial call! I am now just waiting on the insurance company to let me know what my coverage will handle and I will definitely use Mr. plumber to install new plumbing throughout.

Michael Strupp

Hello, I was really impressed with Joseph Fagan. He was very thorough with the yearly plumbing inspection and water filter maintenance. Thank you.

Benjamin Morris

I was happy to be able to schedule a Monday appointment on the previous Friday. I liked that I received a text with the name of technician as well as what they looked like prior to arrival. Jason was knowledgeable, quickly identified the issue, provided recommendations on staying within code. I appreciated him taken care of our sink issue.

Eric Johnson

Ken was prompt, polite and professional during his visit. He was able to access and locate the problem area quickly. Despite working over and between the water heater and HVAC unit . He was able to make the needed repair in a timely manner. Great job Ken Mr. Plumber.

TN Squire

Adrian was professional and responsive. Discussed my repair situation. And provided multiple options.

Fabiola León

The booking experience was great, I did not have to talk yo anyone!, everything was online. Then Dustin showed up at the next day, did a great job and explained me what was happening. I recommend using Mr Plumber services

Matt Reaves

Trumaine was very helpful in explaining the process and his findings during our tankless water heater flush and plumbing inspection. He was very professional and a pleasure to have in our home. Thank you, and keep up the good work!

David S Rogers Jr

Erica was on time, professional, knowledgeable and helpful! She was very thorough and gave us great advice and insight on our issues. We recommend her to anyone who wants a professional plumber with great people skills!

Edward Blaha

Joseph Fagan arrived on time to do the plumbing inspection included with my maintenance agreement. Joseph explained to me what he was doing and why and his inspection was thorough. I accompanied him on his inspection and he was personable and professional. I felt confident he knew what he was doing. Joseph answered all my questions and he was easy to understand. I would welcome Joseph back to do any future plumbing work I need.

Pamela Lowery

Ron diagnosed the problem immediately and made the repair without destroying my house. Ron did and excellent job and was very professional!

Douglas A.

Mr. Plumber Technician Adrian Mathews was very Professional and courteous during the repair of my hot water heater. Explained the overall component operation also. Very knowledgeable.

Adrienne McCance Veal

Jonathan was knowledgeable, professional and courteous! We will definitely use Mr. Plumber in the future.

Kimberly Corley

Ronald was amazing. He and his apprentice were fast, polite, and very knowledgeable. Had an old cast-iron pipe that needed a new t off and the copper pipe extended for the cold water. His service was exceptional. I couldn't be more happy and definitely recommend.

Nina Talukdar

Had a wonderful experience working with Wes, a technician at Mr. Plumber. I also liked that they sent photos of the repair. If needed, I would definitely use Mr. Plumber again!

Alicia J. Mitchell

Nathaniel with Mr. Plumber came to assess my water leak. He was professional, courteous and most of all thorough. He assessed the issue, provided a detailed explanation and got straight to work. He repaired the pipe, dried the area and had a very pleasant demeanor. Well done all the way around

Authentic Soul

Mr. Ken called to make sure he could come earlier than the time that he was supposed to come and that was great for me to have him come earlier. He got straight to the problem and let me know what my options were for repairing and got to work on the situation at hand. Very kind and professional. Thank you, Mr. Plumber and Ken. Michelle Mann

Vernessa Livers

Tech called before arriving he was on time. I informed him of what I observed in my shower. He inspected it, check the water level and hot water heater. Determined the problem and repaired it. I was impressed with his work and will refer this company to my family and friends.

Kelda Williams

We have an annual contract with Mr. Plumber because they are responsive, provide excellent service, and are very professional. Nelson Burgos (technician) just did our annual service. He is, hands down, the best plumber we've had at our house. I highly recommend Nelson Burgos and Mr. Plumber for your plumbing needs.

Pam Browning

The hot water supply line on our 1940 sink was leaking. The plumbers came, assessed the problem, left and returned promptly with the appropriate parts, and did a perfect repair quickly, leaving everything clean. We appreciated the quick response and thorough work.

Drew McDill

Joe was a true professional. He took the time needed to attend to the regular plumbing inspection and to address a couple of ad-hoc needs I had. He also was very respectful to keep a low profile while I was working in my virtual office.

Paul Cornwell

We are a long time customer of Coolray/Mr. Plumber because of the professional technicians like Kyle McGuire, the responsiveness and quality of work. We recommend Coolray/Mr. Plumber for plumbing needs.

Amy Handlan

We have used Mr. Plumber for many years. The service is always excellent. The service technicians are always knowledgeable and do an outstanding job. Cannot recommend this company enough.

Todd Silverstein

Frederick Lam is the man! Incredible service, resolved my issue quickly and with personality to spare. Top marks for Mr. Plumber.

Myra Watts

My return valve froze with the cold weather. Mr. Plumber insulated the pipe. It shouldn't be a problem anymore.

Rebecca Sproat

I have been hearing a leak off and on for weeks but sadly, unable to find it. Bryan looked everywhere but the attic and couldn't find any evidence of a leak anywhere. But when he arrived on the same day I called, I was impressed with his professional manner and all of the effort he put in trying to find it. After being unable to get other companies out to help me, I was very impressed with this company and I will definitely use them again in the future.

Dave Scott

Water heater busted at 10 am. Repair complete by 6 pm the same day. Amazing

Mary Carrell

Dustin was incredibly helpful. He took the time to thoroughly look for the water leak. He even showed me photos of the problem. Fixing the issue was quick and they're pricing is extremely fair. Dustin was professional, polite, and didn't even mind the audience of cats watching him.

Susan Bailey

Outstanding customer service and Brandon was very knowledgable about the issues with very old plumbing and worked out a plan for remediation.

Buddy Hawkins

While this crew were here, one recognized mold and water stain around one bathroom’s HVAC vent. He caught symptoms before problem manifested. He went the “extra mile”.

Jason Birn

Rick came out and was great. On time, professional, knowledgeable and overall a really great guy. Would highly recommended him and Mr. Plumber.

Gary Croix

Shaun was on time and great to work with . Also likes to talk about cars, which is always a plus.

Linda A

Very pleased with the services of Mr. Plumber. Their repair man arrived early today and repaired our leaking sewer pipe in a timely fashion & did a great job!

Valeria Moncayo

Kyle was prompt , professional and efficient. Will use this company again for plumbing issues. Thank you!!

Asta John

I would only recommend this plumbing business to anyone, and John Matlock has saved me ongoing repairs to my sewer line. After a number of services with them, they've shown concrete reasons that I should only use them. 1) they don't sell me services I don't need. John was quick to mention that the additional gravel I requested to stabilize my sewer line shouldn't be necessary, only costing me more. 2) "They've clearly fixed issues to prevent problems that other plumbers said they solved (but didn't). I replaced part of my sewer line where roots were entering (with A-Total). Because A-Total used large amounts of concrete (instead of glue) to seal the PVC sewer line joints, this weighed down the pipe. As a result, the pipe broke in one spot and pulled itself out of another joint, allowing new roots to enter (the same problem they "fixed" previously). John Matlock made sure the new pipe was level, the ground was compacted, fixed the cleanout to allow access both ways, and sealed the joints with a compound that won't weigh down the pipe. 3) They offered me a 5 year warranty, where a previous company wouldn't warranty sewer line replacement work for more than 18 months (or offer me a discount in fixing what they broke). Mr. Plumber fixed a huge problem that I've had for years, and they did so in a thorough manner. I used another plumbing service for years (A-Total) for my office and home, until they had to repeatedly try to fix issues that they previously "fixed". This included a sewer line partial replacement.

Givehub Kyle Salone

Always count on Mr Plumber to show up very timely and professional. Mr Joe was outstanding today! Explained everything and job the job done quick and right! I’d highly recommend!

tina coleman

Coolray salesman, Rick and Tru was outstanding 👏. They installed a hot water heater and everything was perfect. Rick was very knowledgeable about the unit heater I purchased and had installed and Tru was in training but he listened well and was able to address some of my questions. Not one time I felt like I was left in the blue with unanswered concerns or questions. I must say the unit was a commercial one and was pricey but it was an investment. Keep up the good work. Thank you.

River Station Swimming Pool

Casey was fantastic in getting our complicated repair done in an extremely professional manner. Followed up and followed through and was a joy to work with.

Chase

I previously used Rotorooter which resulted in 2 trips and left without completing the job (sealing pit). I have two gentleman Fred Lamb and Zach Kinard in the Smyrna area who resolved the issue while maintaining the highest level of professionalism that I’ve ever seen. They were courteous and educated me along the way. It’s safe to say that I will never use another plumbing company as long as I’m in the serviceable area. Thanks again gentlemen and a job well done!

W. Steele

The customer service rep was fairly good, and Zach, our plumber was great! On time, courteous, great communication skills and very knowledgeable I also love the navigation system Mr. Plumber has. Zach told me he was on the way, and I could see his location.

Allen Servedio

Mr. Leonard a plumber from Mr. Plumber is a highly competent, friendly, and outstanding plumber. He took time to answer all of my questions. He worked hard to find the least expensive way to address our issues (replacing several failed cut off valves). He was extremely efficient in doing the work, it looked amazing and works perfectly. It is employees like Mr. Leonard that will keep us as customers of Mr. Plumber.

Amruta Giri

Called them for the drain vent that was clogged. The plumber was on time. Kept good communication and fixed the issue. Surely will use then again.

Christian Gold

Casey was very knowledgeable and very quick getting quality work done. Even had to come back a second time and he did so willingly. Would definitely use Mr. Plumber again. 10/10 would recommend!

Melanie Anderson

John was on time, professional, knowledgeable, explained the process, explained the price, fixed our issue and cleaned up the area when finished. Couldn’t have been more pleased with his work.

Michael Costoulas

David and Andrew did a fantastic job understanding what we needed and how to get it accomplished. It was a very tricky install/cleanup on a gas line in a 50 year old home. They did a professional job were on time and actually listened to what we needed and how we wanted it installed, which tends not to be the standard lately. Would highly recommend them.

JoAnn Dade

This was an emergency call to the company because the floor was wet & I couldn't determine where the leak was. The company sent someone quickly. The technician was professional, thorough and found the leak & made recommendations

Greg Jamieson

Andrew was very professional and identified our problem immediately. He provided us with outstanding customer service!

Katie B

Blake was very friendly and professional and identified the issue with our water heater within seconds and fixed it immediately. Would definitely call him again!

Debbi Oates

My water main sprang a leak where it had been repaired previously. The water had to be turned off to my house. I called Mr Plumber and talked to a real person, Melissa, who was awesome!! I called at 9:52 am and Tommy was here by 11:30!! Water main repaired and dug deeper to prevent future problems. He was gone by 1pm and I have water again!!! Thank you Melissa and Tony!!

Sal Cilluffo

We have previously used Mr Plumber for repairs at our church, so quickly called them when we had our most recent need. Andrew came out to perform the service. He assessed the issues, made several recommendations that we followed, and then made the repairs. He communicated well throughout the process and did an excellent job. Even when our plumbing threw him some curves, he persevered and completed his the toilet and faucet replacements well. Andrew did an excellent job and we are pleased with the outcome. We will definitely use Mr Plumber again for future needs.

Josh Stephens

Thomas was very professional and thoroughly explained all issues and all options available to us. He is a top notch plumber.

Luc Guglielmi

Our tankless water heater was 16 years old and it was getting old. We also had a minor leak on our valve going to the water heater. In other words, it was time to change the whole unit. I already had an estimate from last year when Joe came to look at the unit when we were thinking to replace it. Since we had to wait to be able to afford it, we made an appointment on Thursday afternoon for Friday noon-3pm. Joe called us on Friday morning that actually he could do the work on that Friday 11am at the price given to us last year! That was great news and Joe showed up on time replace the whole unit and was done by 3pm! Very respectful of our property, left us with our new tankless water heater. Everything was cleaned and we pay exactly what was agreed on the previous estimate. I highly recommend this company and if you can get Joe, he is very professional, doesn't waste your time by selling things you don't need. Overall, a great experience. Thank you Mr. Plumber for making this experience an awesome one!

Dr. Chantrise Sims Holliman

Richard was excellent! Unlike technicians Ive had in the past he actually asked if he could come to my appointment early. I agreed and before I knew it the job was done. I had the rest of day back and I can’t be happier with the work he did.

Carolyn Kabel

Lee was courteous and professional. Explained repairs needed in detail. Completed the inspection and necessary repairs in a timely manner.

saumi riaz

Tommy and his team from cool ray was above and beyond. They stoped the water leak, found problem, fixed in promptly manner to stop from damage happening to our house. They also suggested few options as well to choose from. Every tech from cool ray always have provided the best. We have been with cool ray since 2006.

bonaygus

Every time I call this company they come as soon as possible, always letting me know if they are behind the schedule, the reason, ETA, etc. The technicians are knowledgeable and there is always the office who backs them up and do the follow up. Great service. This time the technician who came was Blake: very helpful, taking the time to discuss details even not directly related to the issue, courteous, kind, smiling, perfect!

Mona McQueen

Mr. Plumber scheduled my appointment within 2 days of my call at a timeslot that was convenient for me. Zachary, the Plumber, alerted me of his upcoming arrival and arrived exactly when he projected. He reviewed what was needed to fix the issue, retrieved what he needed, and went to work! I appreciate his timeliness, preparation, and job well done. As I am a "repeat customer", Thanks Again Mr. Plumber!

Michael Weiselberg

Very professional. The young man who came to fix our pipes was knowledgable and helpful. So far, about a week after the repairs, the leaking and dripping has stopped. So far, so good.

Jennifer Braddock

Cliff was great. Able to fix my busted pipes quickly and very communicative about what was going on. Would highly recommend and call them again with any issues!

Maria Kavouklismmk626

Faucet and sink install in wet bar. Excellent, professional service. Very courteous. Cleaned up after himself.

Diane Williamson

After selecting this company and after have a new water heater installed, my husband and I were in awe about the awesome job they did. We couldn’t be happier. Truly professional and personable as well.

Jenn Miranda

Adrian was amazing. He came early and took time to explain the issue. He gave recommendations on other plumbing issues that may arise in the future due to the age of my home. He was very trustworthy and I didn’t feel like he was selling me something I didn’t need. Adrian has made a lifelong customer out of me!

Dan Fitzpatrick

Jason Maillet did an outstanding job analyzing and solving our problem. We had two outside faucets that were leaking because the indoor shutoffs were not functioning properly. It turned out they are gate valves and had years of sediment/buildup on the gates that prevented them from completely closing. He tried to disassemble the valves to clean them. The first one was not budging and could not be disassembled. He did not want to force the valve too much because the water pipe is CPVC and could break which would create a big mess in this location. His solution for it was too expensive for us at this time. He worked the second valve and it was able to be disassembled, but the CPVC broke when he was reassembing the valve. He had to replace the entire valve assembly. It called for redrilling the hole from the outside and then completing a CPVC to copper transition. He did an outstanding job and we are completly satisfied. We will eventually have the second valve repaired.

Kevin Burdette

Zachary Kirk was great to work with, intelligent, and explained all of the options. I would use Mr Plumber again simply because of my interaction with Zachary!

Ping Chen

Mr. Duane was very professional and got the job done in a timely manner. I will definitely recommend him to any one that need a new water heater.

Elizabeth Straw

Not only was leak repaired, but other areas of concern were also addressed.

Baily Barber

I worked with Lee, John, and Seth. They were great! Efficient, kind, and professional. Helped make a stressful situation a lot easier, thanks guys!

Tina Clark

Richard was responsive, honest, and communicative. He and his team where friendly and kept me up to date throughout the installation. When they completed the job they cleaned up the area. I highly recommend Mr. Plumber! Thank you Richard and team!

Richard Hamrick

This was a simple repair of a cracked interior "pvc" line. Service technician, Shaun Noe was one of the best I could have hoped for.

Pamela LeBey Wilson

Michele was knowledgeable and extremely professional. She completed my full plumbing inspection.

Wilson Sheldon

Rick Bills and team at Mr. Plumber did an amazing job at our 105+ year old house replacing old leaking cast irons, removing dead pipes and designing and installing new flow for sewer, supply and gas lines to bring them up to modern age. Thanks!

David Crenshaw

Adrian and TK were on time, professional, and provided excellent customer service. They identified the issue and promptly repaired it. Great job!

OH Lanier

The service rep. was knowledgeable and came in a timely manner. He fixed the problem!!!!!!!!!!! Thank you, Mr. Plumber!!!!

Rachel Fields

It was a difficult installation because the water heater is in the 3rd floor attic. Chris and Dylan worked together and got it up and installed.

Rispah Ford

Michael Casey was very professional and updated me with everything that needed updating. I will use Mr. Plumber again.

Debra Krajnak

Excellent service! Great communication. Loved having a female plumber.

Lindsay

Had a great experience with Bryan and trust CoolRay/Mr. Plumber thanks to years of excellent service.

Jackie Thunhorst

Travis showed up on time and did a great job with the install of a water heater. Friendly and knowledgeable.

Victoria Jackson

Trust worthy and reliable. Every team member treated me as if I were in their family. I will refer them to all my family and friends!

BROTHER MUHAMMAD

If you truly want the service most could only Pray for! Ask for Russell! The Services he provides Can Not Fit into the Mere Category/Class of Master Plumber! His Overall Rating begins to easily wreck the scale at Professor! He is the Truest of a Very Rare Breed! Brother!

Fernando Avella

Bryan and Mike were very professional. They arrived promptly, identified the issue, informed me of all the steps, then addressed the issue.

Joe Linda Harworth

Matthew was great! He was professional and friendly, He should be commended for his customer service abilities.

Jim Williams

They were easy to deal with and the plumber, Zachery, was efficient, personable and did a very nice job,

susan brown

Excellent service Kyle was very friendly and professional during the visit We will continue the service with this company moving forward

J. J. Koran

CoolRay always provide high quality professional service. I have never had a bad experience with any of their services.

Chris Peterson

Jonathan and Richard were very professional, got the job done quickly, neatly and cleaned up to perfection. We are extremely happy with the way our emergency situation turned out.

Rachel Erbrick

Mitchell was very professional and knowledgeable. He explained all of the decisions he made behind fixing the leak, and kept us updated on where he was when he went to pick up replacement parts. This was my first experience with Mr Plumber, and I will definitely be using the company again.

Glenn Rock Conner

Gary was terrific. He was easy to welcome into our home, friendly, & knew his business. I trust him & have an appointment for Mr. Plumber to come out next with an estimate for doing the whole job.

Jackie Lucas

Mr. Plumber was very responsive when I called. I had service within a few hours to fix a problem. Mitchell was kind and thorough. I felt cared for by every person I was in contact with at Mr. Plumber and will keep their number handy for any future plumbing needs.

Art Edwards

Excellent company from sales to service to maintenance. We use them for AC, plumbing, and electric.

michael bloodworth

I'm a long term CoolRay HVAC contract customer & know they own Mr. Plumber. Michael was a great plumber & did a great job. The workmanship on the new water heater & components looks excellent in every regard. Also the repair to shower valve was done well also. He was very pleasant & personable too. From the early morning phone call to the same day service earlier than scheduled the whole experience was great!

Mark Kaplan

Richard took care of our garbage disposal issue. He replaced the unit and they had what we need in their truck. Richard was also training an apprentice who was extremely courteous, and eager to learn. They both did a great job.

Lindsey Bowers

We had 5 different items that needed to be addressed and Corey expertly handled them all for us! He arrived early, was very professional and finished all the work within a few hours. We would highly recommend him to anyone!

Aly Ahmed

Our technician Tommy was awesome!!! It was a stressful and expensive repair but he was so kind and considerate. We always use Mr Plumber and Cool Ray for our repairs!!!

Tim Hope

After trying to get this repair done for a couple of days and others had no availability. These folks were here the next afternoon and completed the repair quickly. While the repair was a bit more than I expected the speed of service and getting the repair completed off-sets the additional costs. Will definitely be calling them for any future plumbing issues that may arise

Tony Auffant

I've used Mr. Plumber several times. They are professional, reasonably priced and always provide excellent service. Andy was our last technician and he explained our problem and provided immediate fixes. Very professional.

Denise Aldagene

Great customer service. Michael Casey is knowledgeable about his job. He provides great information. No complaints about timing because he calls and lets me know the time frame to expect him. I'm very pleased both times, in the past when he replaced my water heater and this time, he repaired a leaking toilet. Thanks so much Michael. I appreciate your great service.

Tonja Morris

Jeff and Fred assessed a situation for a walk in tub --unfortunately the dwelling was such that it did not allow for the install, but Jeff and Fred went above and beyond doing thorough assessment of the all the factors --actual space, electrical, water heater, support beams, etc., and ultimately advised against the install. They put the needs of the customer first--they were thorough, honest and ethical--they thought about the customer [an elderly woman] not the sale. I highly recommend both of these gentlemen and Mr. Plumber --they do what is right!

Mechilli Alsup

Ran new propane gas line and disconnected an unused line and capped them, tested for leaks and pressure. Replaced 2 faucets and adjusted the household water pressure. The technician was professional, well informed, educational and proficient. He was courteous and went the extra step to make our experience wonderful. We will be repeat customers.

Eric Crane

Would use them again. Zac was amazing in both professionalism and customer service. Very positive experience and can’t thank him enough!

Kathleen Casey

Joe was professional and made certain our new tankless water heaters met our needs. Installation was expertly done. He is personable and clearly takes pride in doing his job well.

Will Eckerson

Joe is an outstanding professional and I hope he is assigned to all of my projects.

Rod Taylor

Mr. Matthews was very professional, workmanship was excellent, and very responsive in answering all my questions. He made sure the area was clean before he left.

Cornelia Dunnings

My technician was very professional and sweet. He explained everything he was going to do and the possibility that more might need to be done.’

Trevor Jenkins

Was able to schedule an appt in 24 hours, tech was quick and knowledgeable. Great service overall.

Marilee Weeks

Thank you for your professional team who truly have our best interest at heart. I had Curtis who did a very thorough inspection and I was impressed with the attention to detail and quality of service. Then I had John come out and that was the perfect way to bring it all together, Johns years of experience proved to have the customer service and the quality of care for customers that every company needs to represent their brand. Thank you John for your time and your expertise to get me where I needed to be with my plumbing concerns. You are amazing and the company is blessed to have you representing their name and their reputation. You provided the type of service and care that everyone needs. Thank you all....

Jeanie Mcdaniel

They were efficient and nice to work with. The toilets look nice and are working well. Thank you.

Kenneth Martin

They were the best service people I seen in a long time. Professional . Answered any concerns I had and explain in a way you can understand. Clean up was great. Thank them again for me.

david huckaby jr

Andrew gave me some of the best customer service I've ever experienced. He was friendly and professional. He walked me through the repair process so I knew what he was doing and made sure I was satisfied with the work before he left. It felt like I had a friend over to do the repair instead of a stranger. Would highly recommend the services of Mr.Plumber/Coolray based of my experience.

Marcia Holly

Curtis was honest and did not attempt to upsell anything. He thoroughly investigated and explained the leak issue which was with machine and he could not assist. While I have to contact appliance repair now, I am thankful I know the problem and what to do!

jeff veres

Mr Plumber was at my house within 12 hours of my hot water breaking. The Technician was super friendly and professional. He quickly fixed the issue, and was refreshingly honest on the steps he took to adjust. I would highly recommend using Mr. Plumber and will in the future.

John Plummer

Nathaniel and Erica did a great job. Highly recommended!

Robin Browm

Mr.Plumber has helped me out on two different, very big, emergency situations and they did a great job both times. The technicians were great to communicate with me and with each other to understand my issues better. They were also very attentive to what my whole house needed. Very professional, from first phone call to final walk through.

Diane Butterworth

We redid the flooring in our master bedroom and bath and decided to replace the toilet. Mr. Plumber came out and removed the old one, and then returned after the new flooring was complete to install the new one. The flooring installation people had created a bit of a problem, but Jason quickly resolved the issue and got the toilet installed. It looks great!

arthur crutcher

Kenneth and Jeremiah replaced and installed 4 toilets on my home. They were timely, professional, knowledgeable and personable. I am very pleased with their visit today and will ask for them upon my next plumbing need.

A Pandey

Jay did a great job. We were lucky enough to even have one of his previous jobs cancel, so he was at our home super early. He was able to diagnose the waterline leak(after hand digging down a few feet). He took pictures of the leak and the complete process until it was fixed. I have used Mr. Plumber a few times because I know they come out and have all the tools to fix a job. Yes, maybe I could have gotten multiple estimates... but who's going to go without water fore an extended amount of time. Jay took care of the job and explained the entire process. I will continue to use Mr. Plumber in the future.

jazmynn lee

Duane and his colleague were extremely helpful, efficient, respectful, and thorough. They solved our problem (concern for gas leak) and didn’t try to sneak in any extra expenses - it seemed that they genuinely had our best interest in mind. I would definitely go through Mr Plumber for any plumbing needs again and would recommend them to anyone who asks. So pleasant and professional.

Laura Spikes

Phillip and Duane were wonderful! They showed up early in my appointment window, went over my preventive maintenance and repair list, gave me a good estimate and got all the work completed in a timely and professional manner. They even offered a solution to a long-standing noise issue we'd had with a basement sewer ejection pump that we didn't even know was possible! Thanks to you both!

Kyle Jensen

Fantastic speedy service. Lee took care of our leak and explained what we needed and options based on cost. Will definitely call Mr. Plumber first anytime we have plumbing issues.

Mary Joyce Flournoy

Exceptional work; great professionalism; timely repairs! Exceeded my expectations!

Joyce Bell

We were unable to use the shower in our master bath for years due to a leak. Richard from Mr. Plumber fixed the issue without having to remove the tile inside the shower. What we were afraid was going to be a really huge deal turned into a relatively quick job that resulted in a shower that works and doesn't leak. Richard also replaced a toilet in our half bath, which hasn't flushed properly in a long time. His diligence in getting everything fixed right the first time was impressive. He was professional, knowledgeable, and friendly. As for Mr. Plumber, they provided excellent communication throughout the process. I highly recommend Mr. Plumber if you want the job done right the first time.

Bill Crozier

Mr Plumber always does a quality job. I have used them several times in the past and have never been disappointed. This technician was very friendly, professional, and thorough. I was very happy with his work.

Craig Bassett

The crew that repaired the leak in the water line from the street to my house was excellent. The crew consisted of Wes, Seth, and Eric. They were knowledgeable and professional. Wes even found several issues that a previous plumber had messed up and quickly corrected them. I would highly recommend this crew and Mr. Plumber. They cleaned up the work area and even hauled a bush that was removed around to the back of my property.

Betty Barnes

Hello everyone mr Plumber. I would like to give a shot out to John Matlock he such a amazing person, amazing man, amazing nice, so professional team player he is very welcoming, very friendly, very talented, intelligent in his career .he is well clean in his uniform I like the blue and white colors he is very amazing in the works that he do .he clean up my yard so amazing it didn't look like he was there. He showed me how the new valve thing worked it's so easy to use thanks God for John Matlock and the hard work he did for me. In my book John Matlock is 100% .thanks for all the things that you have done for everyone.Betty by the way when John Matlock found out that I didn't have he said let me hurry up and fixed your water and it was very fast then when he got done he check the water inside the house what a amazing technique person, he told Why? The water was doing what it was doing.

Brn Recluse

Very courteous & professional. I'd definitely recommend them.

Jeannette Allen

Excellent service and response time . The technician Byran was very nice and explained everything that he would be doing. I would definitely use him again and recommend him for your plumbing needs.

Sabrina Moin

Kyle was knowledgeable, professional, and friendly. Would highly recommend.

LaTonya

I did a Google search and came across Mr. Plumber and I'm so glad that I did. My mother's sewer line was backed up. Two plumbing companies came out. The first one said that if they dig, a tree could fall and shouldn't use the water. The guy said that it would be a lot of work. The second company charged over $200 to come out and she never heard from them again. Two weeks without using water. Mom called Mr. Plumber. He came out assessed the problem, he went over homeowners rights with my mother and even offered to speak to her neighbor about the dig. They took great before and after photos. We were beyond impressed! We our so thankful for their service and the customer experience overall. I highly recommend Mr. Plumber. Thank you so much!!!

Elaine Jividen

Arrived on time. Completed installing garbage disposal and cleaned up area. Very professional/ knowledgeable.

Ralph Grosswald

Team was incredibly responsive and professional. They are committed to getting repairs completed in the right way and weren’t going to leave without making sure our house was back up and running. Very thankful for their commitment to service.

John Hall

Zachary was on time and completed my repair quickly. Very pleasant, very professional plumber. Explained what needed to be done and shared all the details of what he was doing. Great experience.

BettyK White

Excellent company! We’ve used their services twice in the last five months and both times we were extremely pleased with their promptness, knowledge and ability to fix the problems. Both plumbers who came to our home obviously enjoyed their work and strived to do their best in correcting our problems. Very good experience and highly recommend Mr. Plumber.

Maura Spires

My plumber came to my home on March 1st to assess flooding issue. It was determined that I needed a new water heater and a pipe in my wall had to be repaired. While he was there I had a seizure! I've never had this before. Adrian remained calm, he called 911, and made sure they got up to my condo. He showed calm leadership, he coordinated with the water mitigation company. I will never forget this because it was pretty chaotic and frightening; the plumbing work still got done. He returned to my home on 3/22 to install the new water heater. He discovered a broken pipe that occurred after cabinets were pulled by the water mitigation company. He advised me to contact my insurance claims specialist about how they wanted to proceed; this turned out to be the correct thing to do. Adrian is a great representation of your company.

Robert Vaughn

Jacob was punctual, professional, knowlegeable and courteous. He was willing to spend time going over the details of the repair and options for additional service and improvements. I recommend Jacob and Mr. Plumber for home plumbing service and repair.

Sonja L. McGhee

Great Service!! If I could give the technician John Matlock, 10 stars, I would. We had an ongoing problem with our pipes in which we had a few companies give us estimates as to what they thought the issue was. We made that same call to Mr. Plumber and low and behold it was the "BEST" call we made. Our technician, explained to my husband and i exactly what the problem was, he didn't mind the questions we asked, he gave us estimates based upon different scenarios of of fixing the issue. The underlying issue was a test plug left in our pipes when the house was built. There i!s no doubt going forward, if we should ever need any plumbing issues who will be on our speed dial, "Mr. Plumber". Thank you!

Stephanie Peoples

Our technician was very professional. He explained everything about the repair thoroughly and also made recommendations on how we could prevent the problem from happening in the future. Mr. Plumber was also able to schedule an appointment the next morning which was wonderful!

Side Hustles And Savings Blog & Podcast

I just wanted to send in my review of my recent service with your company. I’m not gonna lie I was scared to call a plumber because you hear of them overcharging a lot for services, but not only was my service fee fairly priced but it was one of the best experiences I’ve had with a technician that has worked on my home. Russell did a great job diagnosing and explaining the issue to me. His customer service skills went well beyond what was expected and his attention to detail was a really nice touch. He even wiped out the tub for me. He also gave me some great information on new tubs and the process of installation of I wanted to replace my unit in the future. Overall this experience took a lot of stress off of my shoulders and I couldn’t be more greatful!!

Trav Pots

Fast, friendly, and did not cost am arm and a leg.

Flora Peters

The service provided by Cliff Brooks was outstanding . He not only fixed the problem but made valuable suggestions regarding action we could take to avoid reoccurrence and improve overall performance of the system.

Blake Dickey

I had a few plumbing issues that needed attention. I was able to quickly schedule an online appointment. The dispatcher was courteous and I received text updates with eta. Joe was the assigned technician. He was extremely helpful, was respectful on my house, and explained everything professionally. I will use Mr. Plumber again for future work.

Cherlyn Tribble

All of the work was performed in a timely and professional manner. The company and the team was conscious of our desire to have the work completed in time for us to continue with previously made vacation plans. They did an excellent job and answered all of our questions. We highly recommend this company and this team.

mckshawn

Tommy was on time and efficiently cleared my clogged pipes.

Augie Marvin

He was very professional and experienced.

melissa searcy

Dwayne at Mr Plumber did an awesome job I would highly recommend this company

Mary Beth Watson

Casey and Jeff did an unbelievable job replacing our water heater. They went above and beyond with the installation and their work was extremely professional. I never leave reviews but my experience was so positive I felt I had to. Great job Casey and Jeff!

Lilkim RN

Adam came out to complete our maintenance walk-through. He found a couple of things that needed to be repaired/replaced. He was professional and explained everything in detail. He was back the next morning as promised and installed a new toilet in less than an hour :). Thank you so much!!

Vallicia Blackshear

My technician was very thorough in his explanation of the problem, work was performed expeditiously. He even explained further recommendations. I would definitely use the company again.

Jack Sibrizzi

They are on the right track. Keep it up. Hey Mr. Plumber --Don't sell out to a quick buck.

Rebecca Klein

I've used Mr. Plumber twice and they have been awesome to work with. Both times they have been able to fix the issue by thinking outside the box and without extra expense. Other plumbers I've gotten quotes from all went straight for the big buck repairs, but not Mr. Plumber.

Jeff Smith

Mr Plumber was very responsive when our water heater started leaking. They came at the time promised, explained what the replacement would involve, did the work in the time and at the price quoted, and left the area cleaner than they found it. It was a great relief to have our situation handled in such a professional manner.

Michelle Brown

We had new flooring installed by Home Depot and Mr. Plumber was contracted to remove the toilets and pedestal sink and replace them after the install. Jason with Mr. Plumber was kind and professional and even installed the 2 new toilets that we had purchased to replace the old ones. Highly recommend!

Breanna Britt

Had a faulty water pressure valve and a leaking pipe under shower, my technician Ben was able to come in and switch out my valve and fix the leak within a timely manner. He was polite and professional. I definitely recommend!

steve flesher

The entire experience was great! Online scheduling was a breeze. Jonathan communicated well, showed up on time, was professional, knowledgeable and did excellent work. I highly recommend Mr. Plumber and Jonathan in particular!

Bhavik Bhal

For any company, their associates always represent them so whether the company is good or bad to work with depends on how their associate behave or do their job. I can say Mr. John was professional, knowledgeable and humble to work with. The care he gave made my worries away. I always would recommend John and Coolray/Mr.Plumber for all of my friends/relatives/others in future who would like to give a chance to someone for their plumbing needs.

Randal Harris

Clogged sewer line. Able to get everything working again. Friendly and efficient techs

John Lyford

Jeff is a very good asset to your company. Very thorough courteous and kind and he’s very knowledgeable. He did the job in a reasonable time and did it right. Thank you for having a employee like him. Jeff went above and beyond to satisfy me. Previous work by another plumber had not been done right. Jeff took full responsibility to correct those issues. Once again very pleased with what I saw from Jeff. Thank you again for having an employee like him.

Marc Strickland

Adrian from Mr. Plummer came out to provide a quote on installing a gas line to my kitchen. While doing so I noticed a small drip from a valve on the hot water heater. He immediately knew it could be from too much water pressure coming into the house. He check the water regulator valve and sure enough it was no longer working. This was the reason our toilets were running off and on over the last few months. Adrian saved us tons on our water bill by catching this issue. He replaced the guage and valve extremely quickly. Highly recommend Mr. Plummer!

Chuck Marshall

My service person was great- helpful, knowledgeable, and professional. There was plenty of communication before and after the visit and I felt well taken care of. I really appreciate that I was able to schedule easily online, the service person showed up and took care of my problem. It is pricy, but they also made sure I had a ball park for the expense before they arrived. It's really nice that their jobs have set prices and it just makes it seem fair and reasonable, even though it's not cheap.

Chris Baluch

Quick and easy - very helpful technicians (Tom and Eric) who stayed to check there was no other leaks before leaving. Highly recommend!

Crystal Hutcherson

I had a big plumbing catastrophe on January 11, 2022. I had a pipe burst and it literally caused a big sink hole in front of my house. From the moment I contacted Mr. Plumber, and the response/arrival to my home was beyond excellent. I was expecting the worst in cost and completion of the job. The team was Alex the supervisor, Wes was the plumber, and Matthew. Wes was very courteous, professional and assured me that he could get the job done the same day. Thanks to the supervisor, Alex, (thank you Alex) everything was taken care of. Wes came back the next day to try and help with some of the cleanup. Matthew assisted Wes. They were so kind and genuinely concerned about the "tsunami"! Thanks Wes for getting the job done in a timely manner and thank you for thoroughly and patiently explaining everything to me. Wes made my horrible experience tolerable because he was authentic. Matthew and Wes are certainly an asset to the company. Alex, under your supervision and allowances, the job exceeded my expectations. I would recommend Mr. Plumber for any of your plumbing needs. I hope you get the team that serviced me; Alex (supervisor), Wes (the plumber), and Matthew (who assisted with the cleanup

Laura Johnson

Excellent work. On time. Quick repair time. Highly recommend!

Megan Boliek

Every interaction with your company was great - beginning to end. Zach was very knowledgeable & transparent about the situation with our water heater, gaining our trust in the work to be done. Multiple people i spoke with to book appointments (sorry I can not recall their names) were quick and easy to work with. And most of all, acknowledging a mistake in Mr. Plumbers end with inventory, but quickly resolving that by discounted a higher-cost system to better meet our initial estimate. We will absolutely call you again for service!!

TONY HORTON

Bryan D. from Mr. Plumber did an excellent job taking expert care of 3 of my "honey do" items. I used the online appointment system to set up the Mr. Plumber service call for the next day. Thank you Mr.Plumber dispatch for sending Bryan. He was on-time, competent, and friendly.

Keisha Jennings

Kyle was extremely professional and completed the inspection and replacement of my kitchen faucet on a timely manner. It was nice to get an update of arrival time. Although service was a little pricey, I was satisfied with the work done and had a good experience.

Sanna Bryant

Richard was fabulous and fixed a leak in the ceiling and installed a new sink drain. After several negative experiences with other companies, I’m happy to say that Mr. Plumber will be my new provider going forward. I have already proactively let my neighbors know about the great service I received in the event they’re looking for a new plumber. Thank you!

Monica Billups

Thomas came out to fix a problem left behind by another technician that had come out to unclog my toilet and pipes leading out to the septic tank. Thomas spent 90+ minutes assessing the problem and fixing the issue. He was so thorough and apologetic for something that wasn't completed properly by another tech who had been out earlier that day. I'm very pleased with the outcome and Thomas really represented Mr. Plumber very well. He made things right and cleaned up after himself.

Carolyn Stephens

We tried PINK PLUMBER. The technician came out and rudely told me that there was nothing wrong with my pipes, even though there was grease on my dishes every time I ran the dishwasher. To make matters worse, we had just purchased a new dishwasher to try to rectify the problem. (Imagine the frustration of spending a grand on a new dishwasher that did the exact same thing as the old one.) We finally called Mr. Plumber. At first, the technician said that he didn't see a problem with the way that the pipes were connected under the sink or leading to the washer. However, before he completed the inspection, he asked to see our hot water heater. He inspected it, flushed it and whatever else plumbers do to water heaters. While he was in the basement, he also noticed a leak that was affecting the water pressure. He repaired that pipe with "top of the line" equipment. We also changed our hard water to soft water. Now our dishes SHINE!!! I couldn't be happier with their prompt professionalism and friendliness.

Andrew Collier

Easy to schedule. Clifford my tech came out, gave a me a courtesy call alongside a text with his pic. He got down to business and go the issue resolved in a very timely manner. Good service. Good tech. Will use again.

Bekki Breen

Richard was my technician and he was absolutely amazing! He was on time and was very quick to solve the problem. He was extremely knowledgeable and explained the worse case scenario to keep me prepared on if it wasn’t what we thought. (Turns out it was the easy fix that worked!) they are keeping everything very safe during the pandemic and he was extremely friendly. Would recommend to anyone!

Brad Johnston

Richard was great to work with. There was a quick response from Mr. Plumber and Richard came out. He was friendly and very knowledgeable about plumbing. He quickly identified our issue and explained it to us and then went over the best options to repair. He was quick at the repair. He even gave us pointers to make things last longer or to look out for in the future for other common problems. Couldn't have been happier with the experience.

Jesse Roach

I had sewage coming out of my 6” clean out. Mr. Brooks came out to look at it and informed me that the county could repair it at no cost. He could have charged me for him to clear the blockage and I would have been none the wiser. Integrity and helpfulness was great. I highly recommend them and plan to use Mr. Plumber in the future if the need arises.

Shannon Henson

Michael was professional throughout our experience. He was knowledgeable and offered great solutions for our plumbing needs. His work was clean and exactly what we were looking for for a whole house PEX installation

Matthew Ritz

I had a plumbing issue (main sewer line clogged) pop-up late Friday afternoon, which is really poor timing. I was able to schedule an appointment for Saturday morning, which was great! Jay was very knowledgeable and professional at understanding the issues and communicating them to me. Jay was able to clear his schedule to resolve the issue as soon as possible, which was Monday. He and his colleague, Joseph, were both very helpful and hard-working and got everything resolved and working properly. I'd highly recommend Mr. Plumber, and if you can, ask for Jay. Thank you.

Mjuza 71

Jacob did great job. excellent communication, very professional and knowledgeable. great work and left everything clean. Well done!

Paula Ercolini

Kyle was very pleasant; repaired all our plumbing problems in a timely manner; and especially helpful with senior citizens.

Robert Andrews

I have a plumbing maintenance agreement with Coolray/Mr. Plumber. They are always very responsive and I find it very easy to schedule service appointments either online or by phone. Their technicians are always pleasant to deal with and are knowledgeable of the products and services offered as part of my agreement. Great service as usual!

Ale Dent

I have been using Mr Plumber for more than a year now and my experience with leaks, gas heater installation and gas line extension has been great. The scheduling process has always been worked out to my level of preference and need. Bill has done extensive work with gas and his on time, professional demeanor, and excellent suggestions make it a breeze and I am very satisfied with the overall experience with Mr Plumber. I used to have to call someone but now I call a company that ensures my urgent needs are met right away. Excellent service!

Rebecca Parker

Mitchell was very professional and very friendly. All our questions were answered. He made a detailed report about our water leakage problem so that we can forward it to the County for a reduction on our water bill.

Tom Rolla

Jay cleared a clog in our bathroom toilet. He was punctual, courteous and professional. He explained what needed to be done, and what types of problems we might encounter in the future. I hope that if we have any more plumbing issues, Jay will be available to service our home.

Eddie

We’ve used Mr. Plumber twice, and both times have been a pleasure. Matt (and colleague) was our plumber today & provided a high quality, professional & respectful service. He was knowledgeable, and kept us updated over the two days worked. The install was also completed to a high standard, and I’m very happy with the care & respect taken while working in our house. If needed we’ll definitely use mr plumber in the future, and I hope it’s Matt!

Taylor Mathis

It's never good when you have to call a plumber for an emergency, but after the help from Mr. Plumber and Russell Adams I will only call one company in the future. Russell was super friendly, explained the work he needed to do to resolve our issue and what it would cost before getting started, he worked efficiently and most importantly Russell solved our problem! Thanks Russell & Mr. Plumber!

Dale Huntington

They repiped our entire house in 2 days. All new shutoffs at every device, replaced the water heater, and the tub in the master bath. Awesome work professionally done. Super clean, neat, and the nicest guys to have working around you. I had used them to put in a whole house water softener and filtration system before and this team of gentlemen led by Allen were even better than the last group and I didn't think that would have been possible.

Lanique Smiles

Adam was amazing! Give him a raise!

Jane Porterfield

I was just so impressed with this company's responsive time and with Richard Kaski, the plumber who looked at and bid the job. He is very clearly an excellent plumber who took lots of time to show and explain what had happened to cause the leak in our hot water heater, and the best solution. He went out of his way to solve not only our water heater problem, but to look throughout our condo community and explain why some of our buildings have to have water shut off for just one building, and other owners have to have water cut off to the entire community. He didn't talk down to us at all, but patiently educated us and answered all of our questions. We can tell he is very competent. We have yet to choose which company we'll use (we're getting another bid just for comparison's sake) but we're leaning toward hiring this company, just on the time he took and the education he gave us, I would highly recommend this company at least for you to bid any job you need done. This company also does NOT CHARGE A DISPATCH FEE for a leaking hot water heater. (NOTE: they do charge service fees for some other services, I don't know which, but not for this.)

cathy blum

We had a great experience with Mr. Plumber. From "the get go" with the initial call regarding a leak at our home. Their CS were friendly and responsive. From the initial call to scheduling our appointment in record time, they were so efficient and nice. The "Big Bonus" is they sent the most experienced plumber we have ever met in the past 30 yrs of living in our home. He is top notch. Found the leak in a short amount of time & we were grateful it was a small issue! Now we can send a copy of the bill to the water company and hopefully be reimbursed for some very high costs. We are definitely going to use Mr. Plumber for all our plumbing issues in the future.

Sara Fish

Russell and Tommy were very helpful in getting our old cast-iron sewer line unclogged, cleaned, and repaired. Given the immediate need to get our whole house's sewer line unclogged, Mr.Plumber made a great effort to get someone out to our house that same day we called, and got the follow up team here the next day. Very punctual and professional help both times. Thanks!

S Smej

Very impressed! Blake Robinson greeted me with a business card and booties to protect my flooring. He introduced himself and quickly assessed my issue which was a leaking water heater. He presented me with options to resolve my issue and cost in the form of an electronic estimate that he immediately shared with me. Blake was very patient as he was almost finished with the job and I shared another issue that needed resolution. He quickly tackled that issue as well. I was provided with digital pictures and an invoice of the work instantaneously. The whole experience from start to finish was very pleasant and quickly resolved. There were no hidden fees or information. The cost was very competitive as I did obtain 3 quotes. The service and professionalism were top notch! Highly recommend Mr. Plumber!

LilJaune 92

Mr. Plumber was a great experience for us from the inspection and job estimation process all the way through the installation and cleanup. We had Mr. Plumber come out to provide a cost to replace our failed "blue poly" water line from the meter to the house. Wes who came out was very thorough and provided a couple options for a solution. We had a second estimation done by another popular company but it wasn't as thorough, way more expensive with their approach and was more destructive to the property. Wes and Seth that came out to do the work were very professional, experienced and the work was exceptional all the way to the final back filling of the trench and raking of the yard. They were very conscious of irrigation and buried services and I highly recommend Mr. Plumber. Very satisfied with the work that was done.

Max Vasquez

I had a great experience with the technician sent by this company. He was polite, informative, and provided a good price. I'm going to have them perform further work around my home in the future.

Steve Sealock

Michelle did a yearly maintenance on tankless water heater. Great job very professional thank you

c James

Joe from Mr Plumber replaced a toilet drain pipe for us. We had a couple of other plumbers look at the repair before Joe and he was the only one who got up on a ladder to take measurements and calculate angles. The others all were very confident in their diagnosis yet none of them took the time to figure out the problem like Joe did. As a result of spending upfront time measuring and calculating everything, the job ended up being a little different than we initially expected which was a good thing as it meant we wouldn't have to reroute the drain line through new joist holes. We received a very competitive quote from Mr Plumber and picked a date for the work. Joe arrived on time with an assistant and completed the work in a timely manner. I felt like they went above and beyond to to limit how much they cut into the walls and ceiling and they left no debris behind. I was impressed with everything about the entire transaction with Mr Plumber. I particularly appreciated after Joe provided the initial quote, I was provided a direct contact person to speak to if I had any questions. I ended up not needing to ask any questions but I have worked with large companies in the past which have made it very difficult to get any follow-up questions answered once the plumber left my house.

Angelia Ward

Kyle is an exceptional technician! His knowledge and professionalism was above our expectation. Even tho we weren’t able to start the job (so far) due to the companies financing limit requirements, we know when the time is right, we look forward to working with him.

Beth Miller Walsh

Mr Plummer was super responsive, found difficult parts needed to install a toilet, and did great work installing two wall mount toilets. Super knowledgeable and communication was great. Can’t say enough about my experience. Top notch all the way.

Bill Tolle

Russel was a true pro start to finish.

Amanda Duck

Mr. Plumber sent a technician out the same day when we called for a broken pipe in our house. The plumber was very knowledgeable, polite, and explained everything very well. Damage was located and fixed very quickly. No complaints. Excellent service all around.

chris jent

Ron came out and went above and beyond to get my issue resolved. It took him almost 5 hours to get the job done, but it was well worth it; he did an amazing job. I had 0 water pressure and he was able to clear the pipes without having to cut into them. Very impressed with how well this company is able to take care of their customers. Strongly recommend them if you need any plumbing services!

Monica Billups

John quickly assess and diagnosed the clogged drain and was able to clear it with a 100ft snake with a camera. It was interesting and a bit gross to see the stopped waste and paper, but also provided a level of confidence that the pipes were cleared all the way to the outside of the house into the septic tank. He was very pleasant, careful, and cleaned up after himself. He replaced the seal and reinstalled the commode and he actually resealed around the base of the commode with caulk. Great job and my en suite is back in business!

J Taylor

Benjamin was on time , courteous and very professional. It was a pleasure to meet him. He worked very hard to make sure all my repairs were completed and fixed. He made sure to set up my appointment for additional repairs before he left. I appreciate his service and Mr. Plumber.

Robert Nolan

Chris Bishop came out on Saturday and did the initial walkthrough to determine work needed. There was a leak upstairs but it could not be determined with 100% certainty that the source of the leak was the back upstairs shower/tub. But it seemed most likely source so the estimate was written up with that scenario. Phillip Hurley and Matthew Rink came out on Tuesday and did the actual work. Our house was built in the mid 80's and did not have a whole house regulator so our water pressure was too high. The work included digging out and cutting into main line near the street to install a regulator. We also needed an expansion tank to help equalize the pressure for the water heater. We are very pleased with the work and how professional the work was with the tile work after the new faucet was installed. Phillip and Matt were awesome!!! Put down walking runners as it was raining that day. They explained things as they went and really gave me confidence the work was being done in a very professional manner! You can be proud of these young men!! I also appreciate I was texted their pics so I know who I was dealing with when they arrived.

Lisa Klenzak

Ron did my yearly maintenance check-up and was very courteous and professional. He found some issues that needed follow up and explained each one and scheduled the appropriate technician to get me an estimate! Thanks again!.

Robin Daniel

We had a leak under our kitchen sink. The faucet supply line was leaking, and the hot water shut off valve leaked and would not shut off. Rick did a great job. He was able to come out on a Sunday, and was timely and professional.

Donna Elliott

Myles with Mr. Plumber was a very nice professional young man. We had a bad sewer pipe that needed repair. He came out on a Sat and facilitated the clean up and repair job.

my email

John was awesome! He replaced my sewage ejector pump (not the most pleasant job in the world, a very "dirty job") but did it with such a great attitude and proficiency that he made it look easy and not a big deal. I am very grateful for his service and that he worked until 8:30 PM to get it done. I am very pleased!

Allen Dunfee

Best contractor service I've had at my home. Used these guys multiple times along with their CoolRay partners for HVAC. I give 6 stars out of 5 for these guys. My recent plumber was Blake and he was our hero today. Saved us a ton of work, money, and a possible insurance claim. Very knowledgeable and professional...and efficient.

Desiree Morton

Great experience, super timely, friendly, knowledgeable and efficient! Thank you!

Shane

I called 4 plumbers for a standard install job. Three were able to give me prices over the phone or at least a price range. Mr Plumber was unable to give me a quote over the phone and wanted $50 just to come out and give me a quote. I googled what the install should cost and it was within 10% of what I paid. However my quotes were: 400, 450, and 1200. All were licensed and reputable. Personally I would never choose a company that charges me before they tell me about what something will cost. The 3 rating is for a model that discourages competition by charging the customer to get a price for services other companies are able to quote over the phone. If you read my first review, it was for another company that gave me the 1200 quote. That was an error on my part and for that I apologize. I don't know what Mr plumber would have charged.

Vince Radke

Andrew, did general inspection, review, maintenance of the entire plumbing in the house. Also, he did a repair on the shower faucet.

doc bj

This was my annual plumbing system check and draining of hot water heater. Have been a customer for more than 5 years and pleased with service and personnel. I have a maintenance agreement with Mr Plumber. Recommend

JodyTuckerDotCom

Mr. Plumber arrived punctually, with a smile, and inspected my sewer line thoroughly. The team of two men used excellent camera equipment that allowed me to see it all, deep into the plumbing. They were patient and answered all my questions. — JodyTucker | May 18, 2022

Quinton Myers

The Tech called and was available to come early. Rick Bills was very professional and considerate. He not only took care of my needs but also provided excellent advise. I'm a lifelong customer of Mr. Plumber because of this experience. I highly recommend you use Mr. Plumber because of their system is top notch and their employees are consummate professionals from the young lady I initially spoke with to set the appointment to the Tech who came to my residence.

Belinda Merisier

I used this company several times. They’re awesome.

Mark Terry

Ron was on time and professional. He solved my leak problem quickly and efficiently. Consequently, I requested him for a return trip to fix some faucet issues. I had the same result again: efficient and effective service. He will return later in the month to install another faucet.

SGH S

Mitchell was great. So professional and thorough. He found a previous missed leak in our wall. I will ask for him next time we need plumbing services.

LISA RAMSAY

Thomas was excellent. I chose Cool Ray after a previous plumber was not very responsive. Thomas explained more to me in the first 15 minutes about the water heater (original reason to call) then the original plumber did over two visits. I would request Thomas specifically going forward to do all our service calls.

Linda Wilbur

I called Mr. Plumber at 8:00 on Wednesday and spoke to a customer service and told her that all of a sudden I didn't have and hot water. She asked if I could go and look at the water heater to see if it was leaking and it wasn't but the floor was a little damp. She told me to check later before I went to bed and if it was leaking to call her back and she would get someone out right away. She made an appointment for Thursday morning and Brandon called me first thing in the morning and said he was on his way. He was at y house by 9:00. He explained everything to me after he looed at the water heater and told me how much a new water heater would cost and got me set up with financing. He was vey pleasant and got the new heater installed quickly and cleaned up very well. He made what was a stressful situation so easy and I felt much better.

Scott Eanes

Adam and Trumaine were on time and performed water heater flush quickly and efficiency. Also provided advice on water heater settings especially when out of house for extended period. Checked all bathroom faucets and toilets to make sure no problems. Very professional and knowledgeable.

Christy Kirkland

Kyle came to my house and saw the water leak problem immediately. He knew what to do and went out of his way to order the correct item needed for repair. Trust Mr. Plumber and will continue to use.

Brenda Bauer

Installed 2 toilets in a timely, professional, and at a good value.

Dave Guth

Had an emergency water leak and they were very responsive. Found and fixed the leak and thought the price was reasonable. The technician then went to check the water pressure and found that the regulator had failed and I had extremely high pressure. He quoted me a price which I thought was a little steep but felt confident in his abilities and it needed to be done. His work was good and I have absolutely no complaint there. The shock was the price he gave me $850 was just for the regulator and a new expansion tank for the Hot Water Heater where I thought it covered everything. Needless to say it ended up being over a $1300 bill and I do know a new regulator should only run 300-400 tops. The good news is he was a good technician and their response time was very good. The bad is I overpaid by 450 to 500 so that has a bit of a sting to it. I would like to add that Coolray installed a new HVAC system almost a year ago and I have been very happy with it so far.

Robin C

Clifford was super!! He was on time and professional!! He was fast and efficient. He identified some potential issues we need to address in the future, as we live in an older home. Thank you Clifford for all you did for us today!! The only reason it wasn’t five stars is the appointment making process. The first representative didn’t seem to understand my problem. I had to call a second time to make sure they understood what the issue was.

Yvette McLean

Chris was very efficient. He took the time to show and explained to me what caused the breakdown and what he needed to do to fix it. He did an excellent job in a very timely manner and got my system working again. Thank you!

Kathy Hagar

Curtis came and completed our plumbing maintenance checkup yesterday and did a very thorough job. He was personable and professional and communicated with us throughout the process. He also scheduled an appointment for a damaged valve and water leak to ensure we could get a technician out as quickly as possible and followed up to ensure we received the confirmation of the appointment. We also appreciate that Mr. Plumber sends text reminders as well as a text with the technician's photo and name when they are on their way. We've always had excellent service from Mr. Plumber.

Danny Toland

Our technician, Christopher Bishop, went above and beyond to help up us find the best price option for our water heater replacement. He explained the warranty, finance options and even looked online for the best price and who had the one we wanted in stock. He stayed late to get us back with working hot water and a brand new water heater. I would use Mr. Plumber again even if the price were higher based solely on the helpfulness and professionalism of Christopher. He is truly an asset to your company.

Mary Migliaro

Annual inspection of all plumbing and draining and refilling the hot water heater were completed.

Michael Thivener

Very professional and knowledgeable, will use again.

Jan Bennett

Fantastic experience - so professional and thorough - brought house up to code while installing a new water heater. Great job! Great staff from the folks who answer the phone to technicians. Rec'd photo of technician before they arrived. Love the safety aspect.

CHEABOSS

Andrew was professional, he understands his job very well, he even showed and explained to me about things I didn't even know about. He have a great energy n really love what he does..Thanks Andrew! No more leaks!!

Barbara Ray

In the past year, lead plumbers, Richard Kaski and Jeff Markham have addressed each of the plumbing issues required to bring my 93 year old historic home to good environmental health with great skill and care. This house would say thank you Mr. Plumber, if it could. Barbara McDaniel Ray, Morningside-Lenox Park resident for 56 years.

Doug Black

Cory did in a few minutes what would have taken me hours. He diagnosed a leak in our dishwasher and showed me that it wasn't any leaking pipe. Grateful for his quick attention to our problem.

IDA HENRY

I continue to be impressed with the expertise and professionalism of the plumbers that work for Mr Plumber. I feel confident my problems will be taken care of correctly which justifies the prices paid.

JOSETTE DESSALINES

Anytime you call cool ray, they always answer the phones, I can not begin to tell anyone how important this is, I will always pay the price for the reputation, professionalism, & great customer service jts I GOT ICE, LOL

Amy Fortson

Another job well done by Mr. Plumber. Adam and his crew are always professional, on time, knowledgeable, and super reasonable on repair pricing. I highly recommend their services! Always a job well done and in a timely manner.

Reagan B

Always provide good service. Technicians knowledgeable and courteous.

Faith K-9 Comfort Dog Ministry

Everything seem to go very well. Tom was very professional, very friendly. I was pleased to get the job repaired. He did it quickly

Robert Simpson

Brandon came out and gave his honest opinion on the issue. Was on time and courteous and even pointed me to the real issue (that wasn't plumbing). Very honest people and great service, will use again.

Emiro Miranda

I called Mr. Plumber to fix a leaking underground service pipe in my front yard. They were able to set up an appointment for the next business day and did the job.. John Matlock, the technician, was very professional and explained the job in detail. He and his crew were very efficient and thorough..I would definitely recommend this company to anyone.

Chet Burgess

The dispatcher was very concerned about our lack of air conditioning during a heat wave and asked a manager to put us on the schedule for the next day. Plumber Lee Robinson came the next morning and went the extra mile to inspect the entire condensation drain line rather than simply patch the leak. He found deterioration elsewhere along the 50 year old pipe which prompted use to replace the entire line. The repair was completed quickly and professionally.

Max Skidmore

Brandon is an outstanding plumber, very helpful and knowledgeable about products and the services provided by his company. He was both kind and considerate of our situation and made the repair experience as good as possible. We recommend him highly!

Phil

Excellent, speedy and perfect install of two water heaters.

Ann Allinson

I have used Mr. Plumber several times and have been very satisfied. I had an appointment for Wednesday afternoon and they were able to come earlier than scheduled. Allen West was my plumber and I was extremely pleased with his service and professionalism. He fully explained what he thought was causing my drain problem, and was skeptical that snaking my drain would fix it, but he did it anyway as I insisted. Turns out he was right and he was still here when the septic tank company showed up and spent a few minutes talking with them about what he found. He also fixed my shower and we are very happy with the results. All in all, I found Mr. West to be pleasant and honest to work with, and he went above and beyond to help me. I will be requesting him next time I need a plumber!

Ben Douglas

Our water heater went out and we needed a new one. Since we had previous experience with Coolray we decided to call Mr Plumber, under the Coolray umbrella, and have them come out. We were able to schedule service for the next day, very surprised. Jonathan came out, evaluated our problem and gave us our options. Since our water heater was 17yrs old replacement was the best option. He scheduled it for the next day and came out and took care of everything without a hitch even though we decided to go with a tankless instead of a water heater. They kept up communications so we always knew what was going on, even after hours. We would be happy to call them again if we need service.

Harold Kolbe

Jay Eason did a great job. Due to pipe burst in basement mr plumber was able to work us into the schedule. Jay presented options and went to work. Extremely pleasant and professional. Great job and thanks

meenu nanda

Joe was very courteous and professional. Got the job done right the first time. Punctual knowledgeable. Very good decent man

John Staradumsky

Arrived early and asked first if that was OK. Did a great job on the installation and were friendly and polite. We will use them again in the future for sure!

A D

Prompt service, friendly, corrected the issue in one visit

Charles Beaudrot

Right on time, cost effective and polite. I was quite pleased.

Chaz Kilgore

Ron Austin has serviced my home several times over the past 6 years. He is always friendly, professional and thorough. I appreciate that he takes the time to explain what needs to be done and always asks if I have any additional questions. He never makes me feel rushed or pressured. Thanks Ron for a job well done!

Drew Williams

Clifford called ahead, showed up on time, and through a thorough investigation was able to identify and solve our plumbing issue. He didn’t try to upsell us on things we didn’t actually need, and he got us back up and running and was on to the next customer. He was professional, thorough, and knowledgeable.

Rickey Harton

Russell Adams is an outstanding plumber. He took the time to explain any plumbing issues in my home and offered clear solutions. He is very personable and makes you feel like you’ve known him forever. I don’t usually write reviews, but I felt that it is well deserved. I have found my go to plumber/company for plumbing services.

Lewis Hammond

The plumber arrived quickly and did a great job. He found the leak quickly, cut out the drywall, and replaced an 18" piece of copper pipe. 5 star experience all the way except for the price. They charged a $49 service fee - no problem. They charged $163 to cut a hole in the ceiling and find the leak - no problem. They charged $413 to replace the 18" piece of copper pipe. That was a problem for me. With a pinhole of water spilling out on my carpet, it was either pay or cut off the water in the house and look for another plumber or replace it myself. I wanted it fixed before my wife came home so I had him fix it. He was courteous, polite, and knew what he was doing. Great experience except I feel like I was taken advantage of. Maybe I'm naive, but I searched the Internet and found prices 1/3 to 1/2 the cost. Maybe it was considered an emergency repair (I did say I wanted someone as soon as possible). Like most homeowners, I didn't know anything about the cost of a plumber until I needed one. Still, I think $413 for $20 of material and 15 minutes labor is excessive.

Phalese Powers

I had a great experience with Michael. He was very knowledgeable, kind and professional. He explained what my issues were and gave me options. Great company with an awesome technician.

Suzanne Wilk

Casey and Michael did outstanding work replacing 2 obsolete gas water heaters with a new tankless gas water heater, and installing a new pressure relief valve. They worked over 12 hours straight to complete the job in one day. They removed all old materials and cleaned up each work area to my complete satisfaction. They also answered all of my husband's questions about the work they were doing and how to operate and maintain the tankless water heater (our first one). We highly recommend that you request these 2 gentlemen when you call Cool Ray/Mr. Plumber to repair or replace any component of your home's plumbing system. We would hire them again in a heartbeat!

Theresa Frayer

Had to replace pressure reduction valve and thermal expansion tank. Tech was very polite, communicative, wore a face mask & shoe coverings, worked quickly, and left the laundry room clean & tidy. Price was fair & reasonable 10/10.

Alvincent Reid

Replace my 20 year old hot water heater with a tankless in one day it works great

Robert Odom

I called them about waterAC maintenance and they also talked about their plumbing solutions. Which I had an old water heater. They set me up an appointment came out next day and explained their systems. I chose the tankless system they installed it same day and it was great service. I highly recommend

Eric Martz

I have used Mr. Plumber several times. They have been helpful and fixed issues quickly and cost effectively. Even when I decided to fix issues myself, their plumbers have given advice, and come out to check my work when I requested it.

Su Patel

Andrew is a great person and was very professional, honest and expert in plumbing. He took the time to understand my issue and discuss potential options. Andrew provided a very honest and trust worthy assessment. He completed the fix successfully and sent pictures of the before and after - since i was not at home. I highly recommend Andrew from Mr. Plumber.

ROSMERY JIMENEZ

Bryan came out to fix a water heater that was not installed correctly and while there helped rearrange plumbing under a new kitchen sink that didn’t fit after the sink was placed. He was very knowledgeable and explained everything.

gena rothermel

Came on Christmas Day & took the time to do a great job!!!!

Robin Noakes

Mr. Plumber is an awesome Company. Andrew installed my water heater and has serviced it along with checking all plumbing on a yearly basis for several years. He is very professional and knowledgeable. For any of your plumbing needs, make sure to ask for ANDREW!! You will not be disappointed.

John Danner

Mitchell Adams was excellent. We had the regular plumbing service inspection done. He was very thorough, testing all of the fixtures and making useful suggestions. Many times routine service inspections are too routine but he was very detailed.

Kevin McDonald

Adam is a superstar... This company has done several jobs for me for several years. Their customer experience is second to none.

kim thompson

Contractor grade disposal had a major leak that was beyond repair. Richard was quick and efficient.. had a fully stocked truck. Came out on Saturday with no extra emergency fee. Replaced my bad unit with a new one and left the area neat and clean like he had never been there!

Dahlia Rivera

Great company. I requested a service call on a holiday weekend and they worked us in due to the nature of our plumbing issue. Thank you to the technician Kyle for his knowledge, excellent customer service and professionalism. Would call this business again!

Erica Earwood

Andrew was super friendly and was in and out in 5 mins.

No internet Dinosaur

Floyd was great to work with. He did a great job installing our hot water heater and whole house water monitor. Explained everything and cleaned up everything after the job. Excellent customer service as well from the folks who handle calls and setting up the appointments. I’ve already recommended you to others.

Kate Prince

Dustin was prompt and efficient. He examined the issue and finished the repair as described very quickly. I appreciate also the ease of the online booking and the communication around the timeline of the tech's arrival that Mr. Plumber offers. Thanks Dustin!

Jonathan Townsley

I moved into a new home recently and saw that CoolRay / Mr. Plumber had serviced the equipment in the house previously. When Bill showed up, I was very glad that he explained options to address my water heater issue. He was very professional, knowledgeable, and just fun to talk with on a personal level. If you need plumbing help, call Mr. Plumber and ask for Bill.

Brad Nash

The technicians were very professional, very patient even having to come back twice because the floors had not been installed

Sam Easterby

Mitchell always does a great job.

Krystian Morales

Great customer service! They were able to send a technician my way within the next day. Unfortunately I needed a new water heater, and I ended up purchasing one from the technician. I was so pleased that he had it in his truck already and could install it immediately. Highly satisfied in with overall experience.

Josh Lynch

On time service calls. Multiple appointments available with easy scheduling. Friendly employees. Richard explained everything, and was very thorough. Would definitely use Mr. Plumber again.

Alex Lee

Chad came out to fix my water regulator valve that was causing a problem. He arrived on time and was very polite. He addressed the issue and offered a solution that was very reasonable. Everything was completed in a timely manner and was back in a working order. I highly recommend Mr. Plumber to those who have plumbing issues.

AJ

Great job by Mr. Plumber's plumber John Bauer and team! I am very happy with the repair and how the whole interaction went with them; especially how patient they were in answering my questions and listening to suggestions. In the end we have a very well done job. Thank you so much!

Jessicah Curlee

Casey arrived at the beginning of the 3 hour window I was given both times he was due out. He was very professional and courteous, explained what I didn't understand, and did an outstanding job. Would definitely recommend!

Tomeka S

I've had Ken do work previously when we got our new water heater. At that time, we decided to only use Ken for any plumbing needs we had in the future. We are doing renovations and opted to add a walk in shower to our half bathroom, as well as move our vanity to the opposite side of the bathroom. Ken and Jacob were beasts with breaking up the concrete floor with the jackhammer. It was a lot of work but they were very thorough and did an amazing job!

Melanie Miller

The plumber and his apprentice were very nice. And the plumber was very knowledgeable and efficient. They reset my toilet wax ring and readjusted the toilet tank. And then they adjusted the temp on another bathroom shower - the work was great but the price was about $600 for less than an hour's work. I thought it was pricey.

M McDonald

When a gas leak was discovered under our house, we wanted it fixed right away. Technician John Bauer went out of his way to come out that same day. He did a great job! We highly recommend him and Mr. Plumber.

Jestena Evans

Our Plumbing team (John & Seth) were absolutely awesome! Matter of fact, they were a dynamic dual. They let us know what to expect; they educated us on the "why", we had the problem in the first place moreover, how to correct the problem from this day forward. The clean up was impeccable! We are thoroughly satisfied with the way we were serviced from the beginning of the job to the end. Thank you!

Samuel Chun

Joe Brewton was great at explaining what was wrong with our water heater and did a fantastic job fixing our issue. He was very courteous and punctual for our appointment. Thank you Joe. Happy new year!

Matt and Katie Baas

Your plumber was very knowledgeable on sump pump systems and got our pump working the way it should. He inspected the entire installation and advised me what I could do to stabilize the pump and improve the performance. I have since done that and am confident the system will not longer be a problem.

Kenn Brodhagen

Joe @ Mr. Plumber replaced my leaky kitchen faucet with a beautiful Moen model. Joe arrived early in the appointment window and was great to work with. He got the job done quickly and did a thorough test and explained everything about Moen's warranty and Mr. Plumber's. Life is difficult when your kitchen faucet is leaking and Joe & Mr. Plumber got it fixed in short order and I couldn't be happier!

Doug Conley

Mr. Bills came in and assessed the situation. Offered a solution that was very agreeable. He performed the work quickly and explained the entire process of what was replaced, how and the reason behind it.

Alice Adams

David Dunlap came out to fix our tub faucet, but he also took care of some other things without being asked. Extremely knowledgeable about all things plumbing, calm, took great care with everything he did. On time, polite, and could not ask for more. Yesterday, we had another great experience with John Bauer. I really appreciate the professionalism and quality of his work. He swapped and installed two toilets, removed and installed a bar faucet, and replaced a shut off valve - with the lights off during a storm.

Taurus Prayor

Decided to give Mr Plumber a call since I’ve had nothing but good experiences with CoolRay and I’m glad I did. They where able to send someone out on the same evening, find the problem and fixed the leak before it became a major problem. Phillip was courteous , address all my concerns and fixed the problem within hours. Price was reasonable and the work is warranted.

Heavysprout2002 JCampbell

Mr. Plumber has visited us 2-3 times and always been a quick and professional engagement. David did a great job explaining the issue, getting right to work, and how we might want to look at some other items that could be a problem down the road due to the age of the home. JC4

Jerry Brooks

Mr. Plumber has always performed flawless work for us. We have used these guys multiple times. I always think the price is a little high, but I'm willing to pay the higher price for reliable perfect repairs and service.

Jared Snider

We were very pleased with the service we received from Mr Plumber, both with our office contact, Ruby, and our tech, Jay. They were accessible, prompt, and very professional and really helped us with a sewer inspection during a due diligence period for our new home. We would definitely recommend them for future services.

Doug Bielan

Phillip is the most knowledgeable and excellent plumber that we have had doing work in our home. He is friendly, and has a unique grasp of plumbing procedures so that no matter what the problem he can pin point it quickly and identify the perfect solution. Recommend him for any of your plumbing needs. You will not be disappointed!

Byron & Karen Pirkle

The representative (Joe Fagan) showed up when they said they would. Very friendly experienced and professional installer. Project was completed in a timely manner and the work performed was accurate and exactly what we discussed. Joe did a fantastic job!

Rebecca Currans

Kyle was GREAT. He was knowledgeable, pleasant and thorough. I cannot recommend him enough. Thank you Kyle!!

Mickey Simon

Rick was very professional. He diagnosed and fixed the problem for a very reasonable price. He was also very punctual on a Sunday and recommended a great remediation company. Would hire him again in a heart beat.

Abby Miller

Fantastic! We called at 7PM and had someone out by 9PM. Casey Conrad was fantastic. Very helpful and thorough. Thank yo so much for all of the help! Would definitely recommend.

A Carter

Allen was amazing. Very nice young man Was on time and he quickly installed the faucet Will definitely recommend him/his company to everyone and plan to use him/his company for all future jobs

John Brooks

Bill and Myles at Mr Plumber were great, professional and efficient in replacing our two water heaters. If you need to replace your water heaters or fix a plumbing problem....I highly recommend the Mr. Plumber team for your plumbing needs.

James Tammaro

Adrian is great 👍 courteous , knowledgeable and professional!! …

Kim Diaz

On time and courteous . Took time to answer the many questions I had.

Dj Lex

Andrew was EXCELLENT!!! He was extremely helpful and knowledgeable, he is an incredible asset to your company. He explained things clearly and fully, his professionalism was Top Notch. I will recommend Coolray whenever anyone I know or encounter mentions a plumbing or AC issue.

Aline Laing

Mr. Plumber came highly recommended and they lived up to the great things said about them. They are professional and responded in a timely fashion as well doing an overall exceptional job! They begin the job in the mid afternoon and didn’t leave till the job was finished. We couldn’t be any more pleased.

Claudia Moss

I am wholly pleased and delighted with the recent work I received from the awesome business, Mr. Plumber! They are definitely people you want to call for all of your plumbing needs. My technician, Mr. Kenneth McGuire, was prompt, proficient, professional and pleasant! I was informed of the level of care the company would take in entering my home and making sure the health and safety of their customers would be honored. That is true. Mr. McGuire arrived masked up, with coverings on his shoes, ready to tackle the challenge at hand. He identified the problem I was experiencing in the master bathroom, noted the issues behind the wall and with the wrong bath spout that I had purchased, and recommended and secured the spout I needed. Not only that, he informed me that our water heater was older than average and would need to be replaced soon. Needless to say, I appreciate him more than he will ever know. THANK YOU, MR. PLUMBER!!!!

Adam

Andrew did an excellent job. He was prompt, explained exactly what the problem was and how he was going to fix it. Very upfront with the pricing. I would recommend Mr. Plumber based off of this experience.

Julie C. Grant

The workers were very courteous and professional. They arrived earlier than expected and finished up earlier than expected. We would use this company again if needed.

Sue Blanchard

Highly recommended. Mike went out of his way to explain our options, get us the best price as well as then driving all the way to Jonesboro to get us a replacement pressure toilet and get us back in business. He was professional, left the place spotless and we are thrilled.

Jessica Granese

We use Mr. Plumber for all of our plumbing needs. Just had our third new toilet installed by them and it was easy and we are very happy w the toilet. Highly recommend!

Holly Buchanan

The technician was very thorough and he explained everything very well. He was professional and knowledgeable. The products used are top of the line and come with a 10 year warranty. Cool Ray did my A/C and Mr Plummer has now replaced my hot water heater. Great experience thank you.

Ja'Meria Simmons

Benjamin Evans was sent to my mom's home after they called Mr. Plumber concerning a leak outside. He was very punctual and took time to explain exactly what was going on - he scheduled a follow up appointment and provided them with a fair price and superior service. He installed a brand new hot water tank within a few hours! We will be recommending him to any one needing plumber services in the future. Ben was professional, knowledgeable, and courteous. Please use this contractor!

connie coleman

He was great and explained everything he was doing!

Kelley F (unboundwolf)

I have been using Mr. Plumber since 2016 and have never had a bad experience. All of their techs have been a pleasure to work with but I wanted to give extra kudos to Phillip Hurley who managed and executed all of the work done recently on a home I just purchased. It was by far the most work I've had done to date and he was such a genuinely kind and professional person to work with; from the inspection to the conclusion of the job. He really seems to care about his work and a job well done. He was thorough, honest and also has an excellent sense of humor which is always appreciated! (I also have to give a shout out to Casey (I believe?) who helped Phillip out on the day they completed the work. I didn't get a chance to meet him but my mom, who was at the house on the day of the job, said he did excellent work as well!)

Jeff Claeson

I noticed my water heater was leaking so I called and spoke to Ali Martinez who booked an appointment for me that day. My technician Bryan came out at the appointed time and we discussed my options. The water heater was 23 years old and while I could do a repair I was only putting off the inevitable. With that being said I opted for a new unit which was installed the next day, on time and on budget

Natalia Azolina

Very professional, smart. Good advice. I very recommended

eleanor dilll

We have been using Mr. Plumber for years because of Ron. He is always on time, friendly and informative. We don’t need him often but are always glad that he is our plumber. Thank you, Ron!

Darrin Morris

Fred replaced an outdated, undersized gas line in order for us to install a new stove. He was friendly, professional, and confident in completing the job.

Mrs. Jenkins

Justin (Mr. Plumber Technician) installed a new water heater in our home. He was extremely knowledgeable, professional and provided excellent customer service. For these reasons, I strongly recommend contacting Mr. Plumber for any plumbing needs.

Chris Humphrey

Joe and team were very professional and thorough. They keep me abreast on everything aspect of each job. Very approachable and extremely knowledgeable. I highly recommend their services!

Peggy Guthrie

Adrian M. was great, he was on time, efficient, knowledgeable and answered all my questions. He was respectful and followed up after the install when I had a question! Had a great customer service ethic! Would like to see more competitive discounts and prices, seemed high to me.

Michael Eckert

The technician Chris Jackson did an excellent job. He was punctual, courteous, and knowledgeable. He took time to assess our plumbing and gave an honest and expert assessment off the situation. We then scheduled the work, and he performed it quickly and professionally. I highly recommend Mr. Plumber and their technician Chris Jackson.

Hannah Riley

Extremely helpful and professional! Duane did a great job fixing our pipe leak. He was prompt, quick, and very thorough! Super friendly too! Highly recommend!

Brad Wurm

Job- unclog pesky shower drain We had called a couple of other plumbing companies in the past and tried some home remedies to help our clogged shower. The other companies didn’t seem to care a lot and the home remedies failed. At that point, we called Mr Plumber. Our technician Blake was on-time, professional, and extremely knowledgeable He was able to quickly clear the drain and he made sure that the shower was draining appropriate before he left. Would definitely call again for future plumbing projects!

Stephen Landers

Ron's presence and communication helped make an increasingly unpleasant experience for us as pleasant as possible. His methods and skills and judgement helped to minimize any required invasive explorations and recommendations eventually resulted in less follow-up potential repairs. I would recommend him and be glad to use him again.

Mallie Eric Preston

Our Technicians Blake & Jeffery who installed our new kitchen sink (which had a lot of complex install challenges) were they type of friendly professionals that keep us consistently using Mr. Plumber/CoolRay for their expertise and high-quality level of workmanship. Highly recommended.

Peter Ent

Richard was extremely professional and handled our situation quickly, explaining what the problem was and the solution with options. Highly recommend him.

Sheri Lenyk

Adam did a great job. He was kind enough to explain what he was doing and why. Not many people are patient enough to answer questions these days, they just want to get their job done, I genuinely appreciated the extra time and effort. And more importantly: I have hot water!

Chip Pearce

Wespal with Mr. Plumber is very knowledgeable and efficient with his plumbing expertise. Courteous and thoughtful too. This is my second experience with Mr. Plumber, and they have become my "go to" for their prompt service and response.

Stephanie Delay

Thanks to Clifford for finding the root cause of our toilets backing up. We've had two other plumbers out to our office and they didn't find the problem! Thank you for being so detailed and taking the time needed to do the job!

Dennis Collard

Very professional, on time and true to their estimates. Justin W. was great! Repaired an old cast iron pipe in the basement. Suggested other work that could be done as some of my pipes are 90 years old, and gave me an estimate, but there was no pressure at all to do the other work. They did the work we agreed upon and did a perfect job. The plumber, Justin, who gave me the estimate was also the one who did the repair, which was great because he already knew the situation. Extremely professional and honest. I will be a loyal customer.

Allison Brennan

John and his amazing crew did a fantastic job replacing my sewer line and intake water line. They were able to get the whole job done in one day and at a very reasonable price. They were the nicest guys and I would recommend them to anyone!

richard valentine

Jason Gardner arrived on time and performed the installation in a timely fashion. Jason was pleasant and professional and I would highly recommend him.

Brennan Wheeler

My technician was Rick. Rick did a fantastic job. He was thorough and provided a detailed explanation of the issue and the solution. He was also super fast and even wiped down under the sink when he was finished. Really nice guy and does great work. Thanks Rick!

Betsey Ellingsen

Mr. Plumber will be our forever plumbing service. The technicians were efficient, punctual, and polite. Their work was done well! We have already recommended them to friends !

Dylan Vander Esch

Michael came and addressed the problem at hand. Unfortunately the procedure was going to be very invasive however Michael went out of his way to damage as little as possible to the surrounding area. This meant he would have less room to work with. I cannot thank him enough for helping me out, making my life easier moving forward and helping me put this problem to rest. Cannot recommend Michael enough for his quality of work.

Nicole Adkins

The woman I spoke with on the phone to set up the visit was helpful and really kind. Allen was prompt, knowledgeable, personable, and took the time to fully explain/show everything he saw. I would definitely call them again.

James Mitchell

Did excellent job replacing disposal .

Dennis Hooper

Justin West was our plumber. He removed and replaced a toilet quickly and without difficulties. The installation of our dishwasher was complicated by the construction of the water inlet line and the drain line. To complete the installation required both creativity and tenacity. Justin needed additional supplies and tools, so he left and returned the next day to complete the job. He was personable and answered my curiosity questions patiently. I would definitely use Justin West and Mr. Plumber again.

Robin Siegel

John Bauer with Mr. Plumber is very professional, honest, and knowledgable. He has done extensive repairs and installations for us and always takes extra care to make sure the job is done correctly and to our satisfaction.

Contact

Photos