Reviews of Day & Night Plumbing. (Plumber) in Albuquerque (New Mexico).
Day & Night Plumbing
3300 Columbia Dr NE B, Albuquerque, NM 87107, United States
Description
Information of Day & Night Plumbing, Plumber in Albuquerque (New Mexico)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Day & Night Plumbing
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Day & Night Plumbing
Bill Chappell
I had a break in the water line between the shutoff in the yard and the house. I located and exposed the leak in the pipe myself, but I needed a professional plumber to actually fix it. I called Day & Night, and they sent two plumbers out, Preston Talbert and Luis Saiz. Preston and Luis got here right when they said they would, and did a very professional job. They were pleasant to talk to, and got the job done very quickly. I was doing as much of the prep and back-fill work as possible on my own, and they were nice enough to give me some tips on how to do a good job on my parts, such as to cut the edges of the concrete with a circular saw next time before jackhammering it, and to make sure to use dry dirt to refill the hole.
This was my second time to use Day & Night for an outside plumbing job, in the last 5 years. I was 100% satisfied both times, and will be calling them for future jobs.
By the way, the connector they used to re-connect the two sides of the broken pipe was the most amazing high-tech plumbing connector I've ever seen (see the picture). I expect this connector to last just about forever. It costs more than a simple PVC connector, but I think I will be requesting this type of connector from now on.
Tom Green
I would highly recommend Day & night plumbing. Marcos Mendoza, and his crew, came and evaluated the problems I was having with my sewer pipes, and they found that the sewer pipes were very old and crumbling. They replaced the sewer pipes, and now they work great. A small water leak was also found in the yard sprinkler pipe. They fixed that as well. None of the work was done until it was explained to me, and how much it would cost. Marcos was very knowledgeable, honest, and professional. I felt that they really cared for me as a customer, and wanted to do a good job for me. Which they did.
Shelly P
Bobby arrived promptly to install a water softener and an outside faucet. We had excellent communication prior to his arrival. His work was super clean and professional, and it shows that he takes pride in his work. We are very grateful to have found a plumber that we feel we can trust especially since we have been burned in the past! We are super happy overall with our services!
Margaret Henderson
I am a Realtor and use Day & Night Plumbing regularly. Pepe came out today to bring my seller's water heater up to code and he was Amazing! He explained what needed to be done, worked efficiently to accomplish the task, reviewed the work with me upon completion and was smiling the entire time. And the charges were very reasonable! The office staff and owners are always helpful and schedule my jobs in as quickly as needed.
Kelly McClelland
Simple switch from furnace to swamp cooler. Two techs were dispatched -one was an apprentice in training. The company sent text messages with names of each tech & ETA. They were both great guys to welcome in my home & took time to be thorough. The initial charge was much more than expected, but their customer service gal caught an error in billing & rectified it the next day. She was terrific at addressing my concerns & explaining the merger of companies (vans had Duke City signage). She also offered me a yearly membership that covers summer + winter transitions + priority service + discounts on other plumbing services for $250/yr. This is a good deal (apparently rates increased 25% since last winter!). So now I'm paid till next spring & only need to make an appt when winter hits...no wait list! I think these are good folks who gave me the sense that they are reliable & want to earn repeat customers.
Kristi Love
Preston and Chris came to service my hvac system. They were incredibly professional, friendly and efficient. In addition, I asked them to service my gas fireplaces and they did so without hesitation or complaint. They also commented about how they enjoy going the extra mile to provide top customer service. I would not hesitate to use this company again.
Sydney Ennis
Called for a gas fireplace inspection. They got me in the very next day and Jonathan was on time and very polite and knowledgeable. He figured out what was wrong and even helped me light the furnace pilot light on top of working on the gas fireplace. Will definitely use again!
Su Miller
Sharp, professional, honest. We’ve used them before in the past and had great results. We are now using them for a 1978 furnace repair or replacement, and expect we will have the same great experience
Cathy Lehner
Had a late night emergency with our lines being backed up. A friendly voice answered the phone and got us on the schedule for that evening. A plumber was at our door in 45 minutes and had us taken care of within a half hour. We have used them for years and feel very thankful to have them “on our team” for projects and mishaps.
Clayton Cabber
I highly recommend Day and Night Plumbing, Heating and Cooling. They are very knowledgeable, professional and personable and I can always count on them to get the job done. I never hesitate to refer them to any of my clients!
Eric Lucero
Day N Night plumbing came through for me on an outdoor faucet I'd had trouble fixing myself. "Pepe" came through and was amazing. He helped me detect a leak from my dishwasher as well. Pepe has a sharp eye and noticed that some piping nipples were corroded on my water heater and also fixed those. Saved me a whole nightmare on what could've happened. He was very professional and super sharp with what he was doing. Couldn't have asked for better service with all the extras I asked him to do.
Guy Gemmer
Love working with guys! Used them for years on my rental properties and they’re great all around. Derek and Bobby are both awesome.
Kelly Rosati
We use the folks at Day & Night for HVAC, electrical, plumbing. They have been excellent. Highly recommend. Professional, responsible, courteous, timely. Highly recommend.
Jacquelyn Salas
Very prompt with setting timely appointments, on time for appointment, excellent work at an exceptional price. Would recommend and use in the future
shawna gutierrez
Very pleased with the job Preston and Travis did. On time very polite and professional and quick. Preston actually went above and beyond to make me happy! Cleaned up there mess. Definitely would recommend and use again.
Matthew Ramirez
They were great! Showed up when they said they would. Kept the price as close the estimate as possible and got the job done right.
K Costa
Jonathan Ipiotis did an excellent job. He was friendly, courteous, knowledgeable and diligent.
Rahanon Elsen
Jose and his apprentice, did an excellent job! Fixed a problem that another company had messed up. Thank you for your time and your hard work!!
MrLotus Gaming
Wonderful operator, Jose Torres was a fast and professional plumber. Would recommend them to family and friends.
Laurie Dudasik Lombrozo
We had an older A/C compressor give out. Called around the city and most companies weren't able to schedule for even just the initial diagnostic for over a week out. These guys were available within a couple days and the AC was able to be installed just a week later. This is a busy season for HVAC peeps, I get it. Staffing shortages doesn't help. But man... It's HOT. We need AC or else it becomes a health concern very quickly.
Literally everyone we dealt with was courteous and professional. On time, great communication, respectful of our property. They were in good spirits, laughed with us, and totally got the job DONE. 100% recommend and will be using them in the future for any other needs we have.
Tyler Gorsegner
I've used these guys before for a very small job, but this was the first big issue I've run into as a homeowner, and they handled it well.
They sent me a message letting me know who would be arriving at my home and when, and Marcos was great. He showed up on time as expected, and gave a ballpark idea of cost before work started. After he finished, the total came in pretty much dead center in his range, and within the amount I expected to pay for the service.
I wasn't able to be at home, and had to leave the task of handling this service call to my wife, who is not savvy about home repair. Marcos did a great job of making her comfortable and explaining everything she needed to know, and was able to communicate with me over the phone as needed. Overall, it was a great experience, and I will continue to use this company again as needed. Best of all, I can use my water again!
narrieta21
I had a sink install that included a garbage disposal I provided. The sink was a large barn type sink. The thickness of the sink did not allow for the use of the disposal mounting hardware. Preston, the technician quickly took action and found the only hardware in town that would work. He quickly installed all parts. The end product was an effective use of space under the sink and a very satisfied customer.
Tino Mazon
I could write a small article on how much trouble we've had with our gas fireplace and the companies and techs that have come to "fix" it but I will keep it short. Preston from Day and Night Plumbing was fast, honest and on time. As a homeowner, it's very difficult to find people/companies that do good work. This company has always sorted us out fairly and quickly. I can't thank them enough but they certainly deserve a stellar review and a high recommendation. Stop looking right now and pick up the phone. Trust me, I get one day off a week. I can't afford to mess around with sub par companies that don't show up on time and say "it's broken, going to need a new one" when all you may need is a 9-volt battery. Thanks Preston.
Danielle Hernandez
Preston was fabulous. He took care of every detail on our list. We will definitely be using this company again. When you want the job done right the first time call these guys!!
Michael
Jose with Day & Night was extremely professional and efficient, he got my AC back up and running all in the same day. He also helped me understand what had gone wrong and how he was going about diagnosing the issue which I really appreciated. Professional service with a smile. Thank you! I will sleep easy tonight and use Day & Night the next time I need any plumbing or HVAC services.
Susan G.
After a no show from the plumber who was supposed to arrive, I called Day n Night and they were able to send someone the next day. We had a kitchen faucet installed as well as a leak repaired in the bathroom. Mike took care of this.
We did have a call back 3 weeks later with a drip under the kitchen sink. Luis came out and was able to quickly remedy the issue. He was also kind enough to to help diagnose an improperly installed shower head and took care of that as well. It was nice to feel heard with your questions and not feel like someone was rushing to get the job done. Luis was pleasant, used Covid protocols and even removed his shoes. We won't hesitate to call for anything further and would highly recommend this company.
Thomas Crevenna
I spent several weeks getting estimates and talking to plumbers. The estimates were as high as $1,600.00 to install a shutoff valve and a frost proof faucet in an exposed block wall. Most wanted to convert to PEC instead of simply using copper on the copper pipe. Preston listened to what I wanted and did just that. They were less than a 1/3 of the highest estimate and about 1/2 of the next closest.
Do yourself a favor and just call these guys, I wasted several weeks and hours on the phone until I talked to them.
Great job, great price, what's not to love.
Robert Goetz
The gentlemen did a wonderful job replacing my dryer vent ducting inside my house. They were very professional and I highly recommend them. I will be using their services again.
Jean Johnston
Great company and service! Mike and Luis found a leak coming from upstairs tub and did the necessary repairs. It was a pleasure to do business with both men who were courteous and congenial and did a great job at the clean up. Will definitely do business with them again.
Ghanima Atrieadies
I cannot say enough good things about everyone I’ve dealt with that this company. I had a disaster day and Mike and Kyle were exceptional both for the repair and also for the insulation install. Most recently I met Antonio, quick, efficient, and very personable. Another person who is fantastic at this company is Shawnase, she’s always patient and wonderful to talk to even when I’ve called a dozen times. If I could give this place 10 stars I would. Highly recommend them and thank you so much for all the help.
Carolyn Jones
Day & Night Plumbing just left my house after fixing the ventilation where my heater is. Now, I have had 2 other companies come by and give me an estimate. I was not sure what the problem was. One said it would cost up to $2500.00 to fix the damper as he would have to take the entire unit out and the other even higher. They never even looked at what the real problem was. I am so happy that my mom listens to talk radio and said that they had really good reviews and were honest. $400.00 for total fix. I will be a customer for life!
Melanie Carlson
I had a plumbing emergency and these guy where great. They had a fast response time. The office staff was friendly and professional. The plumber they sent out Antonio was extremely knowledgeable and confident. He made me feel better about a awful situation. I would recommend these guys and use them again!
Mike Jordan
We have called Day and Night Plumbing a number of times for issues in our laundry room and kitchen last summer. Every time, they've been punctual, consistent in quality and service and for us, price fairly. I highly recommend them! They go the extra mile by answering all questions and offering suggestions to avoid the same problem in the future.
Recently, in early May, we needed our Swamp Cooler replaced and they delivered the same level of service, professionalism and affordability we were expecting from our past experiences! Our Swamp Cooler runs great, its quite and keeps the house super cool!!
Give them a try! You won't be disappointed!
Sara Wall
My swamp cooler wasn't working and Preston drove all the way to Rio Rancho after a long day to fix the problem. I was the last call of the day and he didn't arrive until 6:30 but he made the repair quickly. Thanks Preston!
Jeanette Palmer
Preston came out and was able to diagnose and repair our leak. There was a serious leak behind the washer - a pipe broke behind the wall. The leak had been running for a few weeks, and had created a hole in the dirt under the foundation. Preston was able to repair the leak in less than 4 hours. He was incredibly careful, and only a small portion of the tile floor (less than 9"x9") was jackhammered. He also only made a hole large enough in the wall to do what needed done. He filled in the hole, did the cement and drywall replacement, and cleaned everything up. Very kind, genuine person. I highly recommend this company and esp. Preston. OH! and this happened on the weekend. The service was more, but well worth the price.
Virginia Salas
Great service fair price nice techs- will call them for service again
Mark Dante
These guys are fantastic. Called for emergency service late on a Wed afternoon. Only company out of 9 contacted that would see me before 48 hours -- 2 days! They would have come that night charging an after hours fee, but they were also available at 7 the next morning for normal rates ($95/hr -- smack dab in the middle of high and low for 8 other plumbers I called). I chose the next morning. Immediately received a text and email confirming the appointment. Received a text the next morning when Mike and Kyle were on the way. They explained their plan, answered my questions as I watched them work, and thoroughly cleaned up the mess. They were both very pleasant and professional. Top notch customer service and plumbing expertise. Based on my experience with Mike and Kyle, I highly recommend this company. I will definitely call them again for any plumbing problems or HVAC work.
V Maietta
Preston did an awesome job today, as usual. He is prompt, courteous, knowledgeable and gets the job done. Today he replaced a toilet, fixed a leaky kitchen faucet. And removed a dryer. I whole heartedly recommend Day and Night Plumbing.
Roseann Barela
Pepe and Israel were great! Very professional and helpful.
Sean Smith-Price
In the end we didn't end up using their services, but this is the ONLY plumber I will be calling in the future. Their front desk scheduler was great, quick and responsive each time I called to update them on the leak in our laundry room. In the end, we were able to get someone else from our home warranty out quicker, but this company was still top notch in their customer support and thinking of solutions. EXACTLY the kind of people you want working on your home when you have a major plumbing leak. Thanks, Day & Night!
Sherryl Lockley
From the first call I made to the last call from Mr. Alderete letting me know when he would arrive, a sad experience was made better by the two employees I talked to. Mr. Alderete was exactly on time, very courteous and helpful. I will call this company when I need help with plumbing needs.
Melissa Gibson Payette
Ray was super helpful when he came to fix my sink. He was friendly and arrived quickly. I really appreciate how honest and friendly the guys that came out were. They even redid some of the plumbing that was installed incorrectly and didn’t charge me extra. I’ll definitely call them again next time I have a plumbing issue!
Debra Damon
Mike was prompt, courteous, professional, and competent. My service request was responded to within 48 hours of my original request. Highly recommended! This is my new, first choice company for all things plumbing, etc.! Thank you for providing excellent service, and product as advertised!
Cathy Sleeter
My daughter recommended them highly and after they helped me, I can see why! In a week of 100 degree temps, my refrigerated A/C started making strange sounds. I called different places and Day and Night was the quickest response time. BUT the best thing? I asked if someone could call me that evening to answer some questions as I wanted to make sure I wasn't doing harm to the unit. To my surprise at 5:30 that very night Kursten called and stayed on the phone with me for over 10 minutes and he told me a work around to get it running until he could come out a few days later!! He was a lifesaver! And he fixed my toilet and was amazing with my pup!!
Madison McClintock
I initially worked with Preston to install an RO system and while he was here our a/c went out. He checked it out on the spot and then he and Kurston went out of their way to get us a new a/c and worked after hours to get it installed after several days of 100 degree weather. Very fair, thoughtful and kind. Such a great experience working with them when usually plumbing/ac stuff is such a headache. Highly recommend them.
Michael Murphy
Clogged sewer line in buried line under house. Preston did an excellent job and quickly in cleaning out the line. Couldn't ask for better. Day and Night responded to our problem in 5 hours.
B
Updated again. PRESTON FABULOUS! JOSE WAS FABULOUS!!! Very efficient!!!
This company is simply amazing!
Updated. 2022. USED THIS CO. AGAIN. Fabulous! INTREGRITY.AGAIN. FAIR FEES. JUAN KNOWS HIS STUFF. DONE RIGHT THE FIRST TIME.
INTREGRITY. ON TIME. Done right the first time. Juan the best!!! Educated me took his time to answer all my questions. Cared for my home like it was his own. Thank you!!! When I emailed co to set up appt..received phone call first thing next day. Fabulous company.
Shirley Arvidson
Outstanding service and work. I called on a Wednesday and requested the earliest day and time. The serviceman came on Friday two days later. Marcos called and went over the service required. He picked up the parts for us prior to arriving. Marcos was courteous, professional and just an all around nice man. He replaced our sink and water filitration faucets, garbage disposal and changed over our swamp cooler for the winter. We will definitely use Day and Night Plumbing for all of our plumbing, heating and cooling needs. We will highly recommend them to our friends and neighbors.
Martin Carol Adie
We've been using Day & Night for a while now. After our whole house replumb we were sold! Clean, reliable, friendly, knowledgeable, responsive, and eager to educate. We've used them for various plumbing and heating issues and have recommended them to friends and family. They have not disappointed! Love the text when they are heading your way, usually within their arrival window. Well run company! Love you guys!
Karen E
Eric Strauss (KKOB) personally and continually recommends Day and Night Plumbing on his weekend show, so decided to give them a call for an annual water heater flush. Was not disappointed! Thank you Mike and Barney. Great service, and professional, friendly guys at a more than fair price. Will call you for any heating, cooling, plumbing needs in the future. Will be recommending this company to my family, friends, neighbors. Thank you.
kelly trujillo
Bobby came and was professional, helpful and did an amazing job. Thank you
Shelley Hughes
This time, my heater blew cold. Antonio and apprentice responded immediately, inspected, analyzed problem, repaired, explained! They're incredible! I'm appreciative! Today, quick repair, explanation! So happy with this company and their service!!
George Lhotan
Shane was very knowledgeable and courteous. We had a problem with our disposal. Shane knew exactly what it was and fixed it in minutes. Shane also worked on a upstairs camode awhile back and took care of it and no problems since..
Tyler Alison
Great experience with this company. The communicated an issue with my appointment and we scheduled around the issue and got the job done. Tech was friendly and very helpful. Definitely will use them again next time I need a plumber or AC repair.
Jeremy L
Preston came and worked hard to find our leak and then worked on Easter to make sure we were good to go. Could not ask for a more professional and quality team. Thank you!
julie Boyack
Wow! What can I say, Day and Night Plumbing is great! Today as I walked out my front door at 11:00 am to walk the dog, to my left I hear water spraying from my outside faucet, but very little water outside. I called these guys and Ray comes to help. Of course the freeze didn’t help and he fixed the leak in no time. I like asking lots of questions, and Ray was great explaining everything. This company is down to earth and gives great service. And great working with my budget. AWESOME JOB! Thank you Ray and thank you to Day and Night Plumbing that came to my rescue.
Good2GoMonroe
The most thorough service around. After my first apportionment, I felt like I learned so much from the very knowledgeable service techs who explain everything to you. It was a big change from other companies.
I finally found a company that shows up on time and takes pride in offering nothing but excellent service. Love these guys!
A B
Amazingly, Day & Night Plumbing was able to come to my house the same day as my phone call to install a new water heater! My technician, Preston, was knowledgeable, efficient and hard-working.
Cecil Deveau
Marcos came out to replace two leaky hose faucets, and recommended replacing a third due to its age. He was incredibly responsive to our questions and took the time to set us up with supplies for our water softener which we had not been using. I would HIGHLY recommend Day & Night Plumbing for your heating, cooling and plumbing needs.
Nous Four
EDIT I changed my rating from **Great service, reasonable rates. I will call again! ** because: They did a good job with my swamp cooler switch but a couple of weeks later, it stopped cooling. My friend's husband came to look at it and the pads were packed with buildup, so he changed them for new ones and it worked for the rest of the season. Not sure why that wasn't suggested.
Discussed another job with Mike while they were there. My new washer makes a loud knocking as the water turns on and off, AKA water hammer. He told me it was a simple fix for about $70 plus the service call, but he didn't have the parts or time and to call to make another appointment. I made the appointment. he came and cut a hole in my wall and made a lot of noise that sounded like repair, but when he was done there was nothing installed. He told me the pipes are good quality so he just fastened the pipes to the frame inside the house. I asked him why the arrestor wasn't installed, he said it "wouldn't help",. But he did not have that conversation with me on the first visit, nor before he started this one. I called them back a few weeks later and asked the owner if he could find out why the arrestor wouldn't work, he said his employees had been in an accident that day and he would call back. But he never did. I still don't understand why the part wasn't installed and if there was a possibility it wouldn't be installed, why wasn't it discussed with me? Now I have a hole cut in my wall and the washer still makes the same noise. I also called them re a sound from my water cooler a few weeks back and never got a call back.
I think these guys are an honest, decent bunch but the communication left something to be desired and not replacing the cooler pads was just a big miss. Swamp cooler 101. If I hadn't had someone to replace them for free, I would have been out another $100 to pay someone. I will not be calling them for my changeover this Fall because of these communication issues.
Lucy Hunsaker
What an AWESOME experience!!! QUICK, CLEAN, PROFESSIONAL and incredibly REASONABLE!... I've worked with 3 other 'well known' companies in Albuquerque and NONE of them compared to the quality of service I received today (May 7, 2020) with "Day and Night"... they are my GO TO Company from now on! THANK YOU!
Wanda Bulkow
I have used Day-and-Night plumbing for over 4 years now for all of my plumbing and heating needs. I cannot begin to express what a wonderful job they have done on each and every time that I have called. They always arrive on tine, get the job done quickly and leave everything as neat as they found it. Everyone from the person that answers the phone to the guys that come out to do the job couldn't be nicer. I highly recommend Day-and-Night plumbing for any of your plumbing, heating or AC needs.Most recently they installed a pressure regulating valve because our water pressure was too high. It needed to be installed out by the city water meter to our house. Not only was the line deep but it was tied into our sprinkler system making it more complicated. The job turned out great we couldn't be happier. Thanks again Day and Night.
zane ward
Today was the 3rd coldest day on record for Balloon Fiesta. I turned on my heater last night knowing it was supposed to be cold and when I woke up my house was cold, my heater was not working. I called several different companies and was told there was a 3 to 4 week wait. I called Day and Night Plumbing Heating Cooling LLC and they came out the same day. From the very beginning when I made the initial phone call I could tell I finally found the right place. The woman that answered the phone was the nicest person I had talked to so far and was very helpful and understanding. When the crew arrived they quickly diagnosed the problem, fixed it, and were on their way. The guys were friendly, knowledgeable, and professional. I recommend this company to everyone.
CM Martindill
Absolutely the best plumbing and swamp cooler repair company EVER!! Mike was prompt, courteous, honest, friendly, skilled and knowledgeable. He completed the repairs in less than an hour. He was patient and answered all my questions, some of them probably quite silly. Also, the person in the office, Meghan, is really nice, too. Thank you, Day & Night Plumbing!!
I just wanted to add that Mike from Day and Night Plumbing came back today to upgrade the water line to my swamp cooler. He was again prompt, efficient, courteous and thorough. He paid attention to the details, including how the tubing was attached to the house. Thank you!!
Sarah Day
They are always so great! The guy came out and was very efficient and great at explaining everything that was wrong. Got us exactly what we needed and we can now use our shower! Also got our water heater installed by them last week and we will always use these guys! Thank you so much!
Mary Jean Brownell
These guys! We had a major job that we were completely freaked out about; we needed a trench dug inside the house. It meant going through three rooms and about 35 feet of tile and cement to replace an old iron pipe. Shane came out with his camera same day and got us a quote; he even helped us with the insurance. The mess was totally minimal and everything was taken care of in three days; Mike and his guys were awesome. It was almost like it didn’t even happen. We’re impressed and totally using Day and Night for all our future plumping needs.
Merilyn Wafer
We had to have extensive work done on our gas system. Day and Night Plumbing was very accommodating. They started working over the weekend in a Saturday to ensure the work would be done quicker. They ensure you are envolved in all decisions concerning the work that is being done. Jason and his entire team are friendly, clean up after themselves everyday and you always know where the job is in process. We will be using them anytime we have any plumbing, heating, or cooking needs. Thank You so Much Day And Night Plumbing!!!!!!!!!!
Clifford Barney
What a pleasure to do business with a honest company. They truly helped me when I needed it. Antonio arrived on time with everything he need to replace our hot water heater. Reasonable pricing, would highly recommend.
Heidi Mitchell
Day and Night Plumbing installed a new sump pump for us a year ago and we had a great experience. We another issue and Ray came over quickly and figured out the problem, fixed it and gave great recommendations to avoid the same situation. They are friendly and priced fairly. They will be the only plumber we use in the future!
Sheri Goncher
I get an annual check up of my AC/heating every year. This year I stumbled on Day and Night Plumbing on accident and Shantel, in customer service, convinced me to give them a try. I would have to say that we were the ones that were lucky to have found them!
Here's a list of why this company is great
1. Customer service - I received a text and a phone call from Shantel prior to my appointment with the name of my technician (Ricky). Next, I got a call from Ricky with a time when he'd arrive (all within the proposed window when I booked my appointment), ergo, Ricky and the new tech Jorge were on time!
2. Technical expertise - Let me say that our ac/heater was operational. At each point in Ricky and Jorge's service call, they asked all the right questions to conduct the annual checkup. They conferenced in my husband and sent photos of what needed to be corrected. There was no doubt that Ricky had more knowledge about our AC/heating unit than anyone that's ever been coming to our home each year. But, most of all, Ricky and Jorge were extremely thorough and kept us informed throughout the service call.
3. Final results - We bought an annual service plan with Day and Night! They replaced a frayed wire (likely due a lightning strike) in our outdoor unit, replaced the surge protector that was inoperable, mounted a capacitor to the unit (a previous company had left it suspended and not fully installed), checked freon throughput and completed the annual service. Indoor unit, they cleaned the blower wheel, chemically cleaned the coils (showing us before and after pictures), fixed a ventilation hole and gave recommendations for future options when the unit may need a thermal expansion valve replaced. Lastly, they made sure they cleaned up after their work!
4. Incredible value for their time - Shantel, Ricky and Jorge were patient, responsible, knowledgeable and made us feel like we were a valued customer at the get-go. Thank you so much! We're thrilled to have found your company!
chelsea barnett
This man from this company named Preston he helped me I got a flat tire today and I just moved out here a few months ago I don’t know anyone and he went out of his way to help me I have no clue what I wouldn’t have done without him thank you . I will be using this company from now on very helpful.
Aaron Lollis
I’ve edited my review because I couldn’t figure out how to remove it. You are in fact my plumbing company. I called you guys and made you aware of/resolved the issue. I spoke to a really nice woman (can’t recall her name, but she’s super sweet) on the phone. Thank you for taking the time to hear me out.
Joshua Shores
We had to these fine folks out for a drain issue in the laundry room. Marcos was on time. He looked around and ran a snake down the main vent and then down the p-trap. The trap was found to be the issue. At my request he replaced the down pipe, trap, and new vent pipe. The final cost was lower than the inital estimate. This is the second time I have had to call Day & Night Plumbing for different issues and have not been disappointed or felt cheated or robbed, unlike dealing with Roto Rooter.
Shalema
OKAY, FYI!! DAY &NIGHT PLUMBING Are the GREATEST IN ALBUQUERQUE!! I PROMISE YOU!! They were friendly, light hearted, smart, quick and very hard workers! And best of all "reasonable !"
Geni Geni
Eric Strauss recommended Day and Night Plumbing on his radio show. I called them to inspect my furnace and I had some rusty pipes coming from my on demand water heater that needed to be replaced.
I have no complaints about their work. They were prompt, did what they said they would do, stayed within range of their estimate. In addition, they flushed my tankless water heater (I didn't know that could be done!).
It is peace of mind to find these guys.
Kathleen Briley
I was able to get an appointment the day after I called. Mike was very helpful and was able to fix the problem easily. He offered suggestions for the future when its time to replace the hot water heater. I will definitely call them again in the future.
Alison Armstrong
Sean the Emergency Plumber came out VERY late on a Friday night to stop a leaking faucet and to ensure my son and I had water for the weekend. He could not have been nicer or more professional, and even my dogs liked him! I'm cancelling my "service contract" with a large Albuquerque plumber who I have used for 20 years, but who couldn't seem fit me into their schedule last night. I will use Day & Night going forward for any property I ever own. Top notch!!
David Cocain
I had a clog and called Day and Night about 2:00. They said they could be here at 3:30 and actually got here a few minutes early. They found my problem, cleared it and were done in 30 minutes. Mike was a super nice guy as was his helper Steven. I've used them before and definitely will again.
Suzan T
Juan was very professional and was able to fix the drain very quickly! Thank you! I was happy that I could get the problem solved within an hour of my call.
Brenna Miller
Very professional plumbing busines ran by Shane. He is amazing! Will explain anything going on, always gets the job done in a timely manner and of course offers affordable prices! Best in town! Support our small businesses and they will continue to offer their low prices😊 …
Katie Carlson
They came right on time. Scheduling wasn't an issue at all, they met my needs as far as scheduling went. They did the cleanouts really quick and ended up having to Auger the other toilet because my kiddo flushed a toothbrush down it. No charge for the auger, because they worked fast within the hour they were scheduled. Fair price.
Timothy G
Mike showed up when he said he would. They were efficient and clean with the work done. I will never go anywhere else for plumbing services!
Jayson DaBoi Johnson
Preston didn't excellent job. He was fast and efficient. I will definitely called day and night plumbing again.
Tommie Waldo
Day and Night Plumbing's experts are my new heroes -- they came to my rescue on short notice after I had to fire a plumber who had made a mess of repairing my water line leak then left me and my 98-year-old mother without water for an entire day and night. Day and Night Plumbing professionals took over and completed the job in less than one hour!!! The criteria that matter to me are honesty, dependability, proficiency and affordability and this company exceeded my expectations. They will be my go-to guys for all my future work!
Teri Baugh
Excellent customer service both in the office and onsite. This company can't be beat. Quick response and the job's done well without having to call back! Also the best rates I have ever found! Will spread the word, and will call them for all my plumbing and HVAC needs! Great job guys and gals!
Sinai Olivas
Wonderful!!!! I'll never use anyone else. They blow tlc out the water!!! Ray and Mike as well as the apprentice were so kind, awesome, sweet and treated my mother in law so kindly. They get the job done, don't make a mess and the prices are great!!!!
Kathleen Hackett
Had a Sunday emergency, they were quick to respond, professional and reasonable on there prices. Very pleased, thank you!
Reality 1
Jason was excellent.
After five years with Albuquerque Plumbing Heating & Cooling on an annual contract for my rental properties, I bolted after tiring of their inability to rarely do a job right the first time. As an example, Albuquerque Plumbing, Heating and Cooling installed a Heil furnace in one of my properties four years ago. The technicians never installed a dampener. Subsequently for two years during the spring and fall furnace/cooler changeovers, none of their technicians ever mentioned the lack of a dampener. It was only my being present during the fourth seasonal changeover after the furnace had been installed and MY personal discovery that no dampener existed that ABQ Plumbing, Heating and Cooling finally installed a dampener. So for two years during the summer months moist evaporative cooler air was flowing in reverse into the furnace. I stayed with them hoping things would improve and was continually disappointed.
I followed Jason to Day & Night after he elected to leave Albuquerque Plumbing Heating & Cooling after many years as a field tech and field supervisor. As a field supervisor Jason was the one who would show up to fix the mistakes left by others. I came to trust Jason over the years as the one person at Albuquerque Plumbing Heating & Cooling that would set things right with no callbacks. As such I would specifically request him for all my work. He has proven to be an excellent HVAC technician!
Reading the wonderful reviews for Day and Night coupled with the fact that Jason moved to their enterprise prompted me to abandon any further association with Albuquerque Plumbing Heating & Cooling. I sincerely hope Day and Night can sustain their current status of excellence and not fall victim to the Intoxication of unrelenting growth over the fundamental principles of quality customer service most businesses are founded upon.
Rick Campbell
Very professional and courteous. Very expensive to replace two air filters.
Evan Gomez
We were in a pinch with our tankless water heater but Day & Night came to the rescue. They did a wonderful job. David Shane, was professional, friendly and hardworking. Shane Kapiniski has a great team! Thank you Day & Night!
Monte Hunter
The owner Shane Kapinski is the best plumber in the whole state of New Mexico in my opinion. There prices are very affordable and the job is always done ahead of schedule on very job I have had them do. It is my honor to give this review. GREAT JOB GUY'S
Justin Fix
Second time using this company. Always arrive within the given time estimate, fast and friendly service, and quality work.
Dava Jojola
Marcos and Lorenzo were so nice and professional, I'm happy with the service I received. They were quick too. I will definitely be hiring them for future repairs.
miranda montoya
If I could give more stars I would. The plumber that came to my home last night was truly amazing. Marcos came in, saw the issue and work very hard to resolve it. I am so grateful.
Pat Holloway
From office to plumber all were very professional and informative. Have already scheduled more work.
Ann L
Antonio who installed my toilets and garbage disposal and Michael whoFix my ACWe're totally courteous and efficient I will recommend them to everybody I know you guys are fair with your pricing and I'll never go back to my old people again you are definitely stuck with me..
Joe Alberti
I called at 5:00 on Wednesday and left a message. They called me back Thursday morning and were at my house right at the time they said. 45 mins later problem fixed. Very friendly and courteous. Reasonably priced. Would recommend
Jerry Rasmussen
These guys are the Best. If you want fast, timely and affordable service. Call Day & Night. They wont let you down.
Brandon Mastrippolito
They came by and gave us an estimate for free and we’re super happy with them!
Vicki Murray
This is a great business. They are prompt and reasonable. Mike Lapinsky is the best. Very happy with the service provided.
Christy Minton
Robert is very professional and very nice.
eric strauss
All of these guys are amazing! They replaced my water heater with a tankless water heater and I couldn’t be happier it will save me thousands of dollars over the life of the water heater I highly recommend them! They are the gurus of plumbing!
Mark OHair
Awesome awesome service! Leak in the wall late at night. The owner personally came and fixed right away. $100 cheaper than any other estimate and was fished in the hour!
Megan Uptain
This place is awesome! Jason showed up on time, explained everything to my maintenance guy and myself, and hes always nice. I'll definitely keep using them! Thank you guys for everything!
Patricia Laurenzano
Ramon, was very professional and knowledgeable. He was wonderful!
Christopher Cekalovich
Great job
Leila Fakhrai
No one likes to have to have a plumber come to their home, but Mike and his trainee were professional, quick, and clean. I will be using them for all future issues.
Linda Mosley
Night and Day they were right on top of are plumbing issue that we may of had turns out it was just pipes expanding sounds like a leak we had just bought a new home and now have peace of mind me will be calling them again for any other issues that may come up thank you , Linda M
steve c
The tech's showed up on time and were very friendly. They fixed my issue right away and the price was reasonable
Geoffrey Martinez
Sad to severe a long standing business relationship over $25, but so is life. Thank you for your service to this point.
Matthew Hamilton
I had the main shutoff valve break on me with the water in the off position. I noticed a Day and Night truck across the street. I called and that employee came over and took care of replacing the valve.
Steven outdoor
The company was very professional and was early to the appointment. I recommend the company to everyone. Respectful and knowledgeable. Thank you
David Clonts
Very professional and friendly plumber and office staff. Worked quickly and accurately.
Pater R.P.
Excellent and friendly service. I will definitely use this company again.
chris martinez
Thank you Preston for the professionalism and honesty with your work!! Appreciate you!
Johnathan Moore
Mikey is the best. On time, quick and gets the job done. I would highly recommend Mikey.
Jasen Thomas
These guys went above and beyond to fix are plumbing. I highly recommend this company. I found are family Plummer.
Jeff Kontos
You guys are great. Just waiting for the toilet to co.e in and we'll be perfect
My wife loves her new shower
Roy McClellan
Troubleshoot and repaired electrical short.
steven kapinski
Great group of people and they do amazing work. very fast and professional.
Lejeune Chavez
Great job. Professional, clean work . I will call on them in the future
Erin Deveau
Friendly, prompt, knowledgeable, professional service. Family and locally-owned.
Clinton Onyango
Prefessional and responsive.
Brett Moehn
Great service. Very reasonable prices. Highly recommend!
William Mullin
Fast service, and fantastic work. Replaced a leaky faucet.
Michael Sleeter
Excellent service from Marcus. Highly recommended.
Susan Chipps
Great customer service. Mike is our new man
Conrad Hart
👍 …
DANIEL BRICK
Friendly and great service
ElectricalBob
Phenomenal job!
lynn roby
They were great!
Tish Petropoulos
THE BEST
atmob kickinupdust
Honest and reliable !!
Megan Nicole
Great company!
Jon Cooper
Fast and professional
Rhonda Wagoner-Alison
Was early professional, all in all fantastic experience as always.
Terri Gore
My well pump fell apart, so water was running everywhere and they ordered a new pump and will install it next week. I was very pleased with how prompt they were calling me and letting me know what was going on.
Dana Howlett
I call them when I need them and they always do a great job.
Greg and Rachelle Gutierrez
Technician was professional and on time. Have used them twice. Highly recommend.
Brad Hoffman
Great job on the main sewer line had it cleaned out in no time water started flowing right away very professional tec and most of all Great price and was out at my house with in2 hours from my first and only phone call that is what I call service all other companies said in a few days .once again Great job all around
Genie Ruple
Quick and courteous! Will use again!
Kimberly Brown
They were polite and did a good job
justin beazley
Called on a Friday morning and they were able to get out to us same day fantastic company would work with them again thank you so much
Dana Scott
Bobby Gonzales is always professional, on time, knowledgeable and very skillful and gets work done quickly and correctly.
Barbara Andress
A very professional, knowledgeable, efficient and honest technician and great service company.
Johnny Anthony
Cleaning and set up of evaporative cooler for season. Fast and thorough work by Jonathan.