Reviews of Albuquerque Plumbing, Heating & Cooling. (Plumber) in Albuquerque (New Mexico).
Albuquerque Plumbing, Heating & Cooling
4300 2nd St NW, Albuquerque, NM 87107, United States
Description
Information of Albuquerque Plumbing, Heating & Cooling, Plumber in Albuquerque (New Mexico)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Open hours of Albuquerque Plumbing, Heating & Cooling
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Albuquerque Plumbing, Heating & Cooling
Awesome company. Came out to my house on time and cleaned out our rear bathroom clog quickly. Very knowledgeable when asking questions to prevent future clogs. I went with them because of the 1.5k plus reviews and almost 5 stars. It's very hard to get people to review and when you see that many reviews over the competition it means people were so pleased with the service that they left a review. I see why. I will definitely be using them in the future.. especially for preventive maintenance.. also one of the few companies that actually answered the phone👌🏼
Albuquerque Heating and Plumbing is an excellent company. (5 stars) Marco's and his helper were very professional and knowledgeable. They did a wonderful job getting my boiler up and running. They were very neat with the work they did. Everything was picked up and back to its original state when they left. This will be the only company I will ever hire for all my heating and plumbing needs.
Chris was totally awesome! I just recently bought the house and was unfamiliar with maintaining the systems. Originally I had an appointment to get my evaporative cooler winterized and Chris also inspected my furnace to make sure it was ready for the winter. He answered a lot of questions that I had, being unfamiliar with the systems in my house. He was very helpful and made recommendations for ways to get the most out of my systems. He thoroughly inspected everything. Chris and his assistant were terrific.
I was having an issue with my gas fireplace. Contacted Abq Plumbing for an appt and they came to my house the next day. Kevin and his partner arrived on time, we’re courteous and professional. Kevin inspected the fireplace, spending a considerable amount of time measuring for carbon monoxide leaks, inspected the outside vent and advised my husband and I on the workings of the fireplace and maintenance. We were very pleased with the service visit these two young men provided. I will call Abq Plumbing again without hesitation.
This is a positive service review and a negative charge review. Albuquerque Plumbing, Heating & Cooling provided a good service on 12/05/2022 in diagnosing and fixing a problem in our gas-fired heating furnace. The two technicians who came out were communicative about arrival time, were on time and were friendly and helpful.
BUT the company way over-charged in my estimation. They charged $473 to replace a $50 pressure switch and clean an ignition point. This took them 1.5 hrs. which included a 1/2hr away from the house to pick up the part. There was a separate, additional $105 diagnostic charge for looking over the system and trouble-shooting. (Total bill: $578.) I called to complain about the $473 charge and was initially answered with “I can’t do anything about it. It’s a “flat rate” charge” based on the part." I was told the company would not separate out the labor from the cost of the part. They attributed this to their high overhead, valuable service and guarantee (1 year). When I kicked my complaint upstairs I got a quick response from a VP who separated out labor from part costs and offered me $90 off the charge. I agreed to that but only because I didn’t want to take more time with it.
Long story short, if you want good service at a high cost go with this company. If you want a cheaper, non-flat rate go with a smaller more independent business.
I'm grateful for Albuquerque Plumbing, Heating & Cooling. The whole process of setting up service and getting someone out is seamless. Anytime we need work done we have Luis come out as he has always done a great job at taking care of us. I feel like the whole operation is honest and the work is top-notch.
Outstanding service! After dealing with several sleazy contractors- ha! I bet this is the norm lately- we were pleasantly surprised by the service provided By Alb.Plumbing Heating and Cooling. Justin Ulibarri was a pleasure to deal with: intelligent, professional and really a nice person. Our heater problem was solved easily, Justin told us we don't need to replace a part that other contractors were "urging" us to have changed! He fixed what needs to be fixed and also replaced the thermostat. We are extremely happy to have found a company that operates based on honesty and respect for the client who does not really know much about the business of cooling/heating.
Being new to town we weren't sure who to call. Glad we called and Albuquerque Plumbing, Heating & Cooling. Arrived as scheduled, Joseph was friendly, helpful, and knowledgeable. He winterized our swamp cooler which is great since we never had one before and performed a check up on our furnace to ensure it's ready for the winter. This company is now on our go to list when we need some work to be done.
Robert was extremely courteous. He explained everything he was doing and why. Overall what he did with my sewer line by snaking it out saved me thousands of dollars that I thought I was going to have to spend to replace the line in the street. I can't say enough good about this company - why the "other" companies couldn't go the extra steps to do what these guys did. WOW!! He was very patient with my questions - and I had many after what I had been through with the previous companies.
This was amazing, I called them maybe about 2 hours ago for a leak and they were able to get to it same day. Pamela was stellar, she came in and fixed the leak like it was nothing at all. Very professional, very quick and very nice. 10/10 will recommend to a friend and family. They have a customer for life.
This crew has been nothing but a pleasure to have working in my home. They’ve been honest, fair in price, helpful, kind to my kids and considerate of my dog (with regards to the doors being closed). Best team of plumbing guys I’ve found in ABQ.
From start to finish each member of their team was professional, they came out quickly when our heat was not working. They installed a completely new heating/cooling system with meticulous care. They answered all our questions and explained all the necessary repairs/replacements. We would highly recommend them and will use them in the future.
I needed a plumber quickly as my washing machine backed up into the shower. I was scared. I couldn’t think of a plumber but I remembered #250 from radio spot on 103.3. Jackie says it all the time on that station. I did #250 and was connected to a scheduler who was very sympathetic. I got an appointment for an hour later. Gregory Torres came out on time. The service was evaluated and finally completed with excellent results. All went great.
Our tankless water heater/baseboard system failed and could not be repaired. I spoke with Mike Ford of Albuquerque Plumbing, and he came by my location within a few hours and took the specifications and said, "We can start on this project Monday". Wow that was three days from now. Fantastic response. On Monday the technician Aarron Smith and his assistant arrived with the new system and began working to replace the system. He was excellent and took the time to answer all my questions. I had questions during the entire installation process and after he was done took the time to explain how the system worked even down to the process needed to change the filter. What a fantastic group of people took work with. Th inspector arrived a day later and looked at the installed system and said "Albuquerque Plumbing and Heating really knew what they were doing, this installation is outstanding". Tom Fisher
I was pleased with quality of work, especially the work in the shower. The workers were friendly and professional. I will use this service again and recommend Albuquerque Plumbing, Heating & Cooling to anyone who needs their services. The prices were actually lower than I had expected to pay and within their estimates.
Arrived on time, was thorough in his inspection of the entire radiant heat system, gave a full quote of what needs to be fixed in advance and was able to connect the dots across services that ABQ Plumbing Heating and AC does. Best technician experience to date. He is very knowledgeable, experienced, friendly and accommodating.
I was having issues with my washer backing up in my sink. Albuquerque plumbing scheduled an appointment for the next day and the technician arrived as scheduled and went straight to work. Gregory was able to clear the line and did a great job cleaning up when he was done.
You guys are awesome! I was able to get fast service after a leak and wasn’t price-gouged for someone to come take a look and fix it! Technicians Florencio Cordova and Lewis C Ramirez were very professional and courteous. Thank you gentleman for a job well done. I will definitely contact Albuquerque Plumbing, Heating & Cooling for any future needs!!!
Our experience with Mr. Johnny Rozzi was excellent. He was very knowledgeable, he listened to us patiently. The communication with your company was awesome!! This was the first time that we used your plumbing services and will do so again!!!
I googled and found your company, that can be risky!! We were totally satisfied!!
I called another company and they would deduct the dispatch fee if they did the work. I wish that you would do that as well? But the availability with your company was better!! :o)
Have an awesome day!!
Erminio & Marie Salas :o)
I was very pleased with the persistence Greg showed in solving the sewer backup into the shower, tub, and other fixtures. The weather was uncooperative; so, obvious solutions were not an option. He finally managed to clear the clog in the main line, then carefully picked up his equipment, tools, plastic sheeting, and cleaned up any mess resulting from his work. I also asked him to install a new ADA toilet, and he did that quickly and efficiently! I will definitely use ABQ Plumbing, Heating & Cooling again for "unplanned plumbing issues". They responded quickly. I will also ask for Greg, as he was friendly, dog friendly, and considerate.
A great experience overall. Trenton was communicative, respectful, and knowledgeable. Thank you!
Update: I needed follow up work 2 weeks later. Vicente did a great job. He and his teammate were on time, efficient, and kind. Thank you!
The water line to the house developed a leak over the weekend. They were able to promptly evaluate the leak on Saturday and schedule a repair for Monday. Freddie and his team did a great job getting it fixed. Everyone that I spoke with at the company was extremely friendly and professional.
Pete and Chino arrived within a half hour of me calling ABQ Plumbing, Heating, and Cooling to remove and replace a broken shower cartridge that was stuck. Within an hour of arrival, the job was completed and the shower was functioning again! So pleased I called and grateful for the prompt service when I realized I couldn’t do it myself (and had to keep the water off to the house until the repair was complete due to my failed attempt).
Great experience with this company today. Was having problems with our heater. My tech Jerrod Ortiz was very knowledgeable and professional, you can tell he cares about his work and wants to help his customers. Couldn't of asked for a better tech to come to our home.
Thank you
The tech, Robert Heginger was outstanding. Professional, courteous, fast and efficient. It’s our first time using Albuquerque Plumbing, but I guarantee that it will not be our last. I would highly recommend this company to everyone needing plumbing services.
Ben (service technician) arrived on time for an after hours repair of our boiler/indirect hot water tank.Was knowledgeable and efficient. Repaired our issue quickly and restored our hot water.Would highly recommend.
Chris D came out within hours of our call and got our electrical working. He is professional, knowledgeable, courteous and prompt. It was the day after a holiday and most other electrical businesses were closed. Albuquerque Plumbing Heating and Cooling were there for us. We are grateful to them and Chris D!
Installed split heating/cooling system in all rooms. The estimating process was very helpful and the work performed was amazing. Albuquerque Plumbing, Heating & Cooling is extremely professional and I could not be happier with the final product.
Greg and Kevin were prompt, professional, friendly, and fast! We will use Albuquerque Plumbing, Heating, and Cooling for all of our needs in the future. Absolutely the best experience we've had with plumbers ever!
Had to use them again and I can not speak highly enough of this company! They are the best in town!
Travis was amazing! Explained everything clearly, very professional, and answered all my questions. He followed up regularly to make sure I had everything I needed. Unfortunately I went with a competitor because they were cheaper and had a deal running I couldn't pass on. I'm a single parent and every bit counts. However in the future if I run into any issues, he'll be the first one I contact for help to review my options. I cannot thank him enough for walking me through what happened and how to protect my family while I worked through this issue.
Hands down the best company! Their staff are happy, trained, and treated well, which translates into quality service for the customers. Their focus is on outstanding communication with the client.
We love working alongside ABQ Plumbing Heating and Cooling!
Nicholas was very knowledgeable and experienced and took care of the work in a timely manner. He explained things and was very helpful. He was very personable and let us know about future services we could use.
We contacted ABQ Plumbing, Heating & Cooling to get a quote to install a ductless HVAC system in our home. They scheduled an appointment to survey the job and Josh Miller, one of their Home Comfort Advisors, showed up on time and quickly surveyed and quoted the job. He was extremely professional and clearly understood the complexities of installing ductless in an adobe home. We were impressed enough that we signed a contract right away.
Work was scheduled to start a couple weeks later. Peter and Cameron were assigned as the primary installation team. We can't say enough good things about them and the work they did. The job took eight days to complete. They were super polite and conscientious throughout. They reviewed what they were doing with us every day, were open to input and making adjustments to the plan, worked around our schedule, did high quality work, and strived to minimize dust and clean-up after themselves. The process was smooth and we're incredibly happy with the end result. Thank you Peter and Cameron!
Despite being quite busy they managed to get to us sooner than expected. Pam quickly found and fixed the problem, taking less time then she originally quoted and cleaned up completely afterwards. We're very pleased with the service.
Nicholas was great! Very professional, on time and great work. I’ve used Albuquerque Plumbing ever since I moved to New Mexico and I really like that they don’t try to upsell you on anything you don’t need. Great company and great service.
Excellent, efficient, accurate work. I give Chris the highest rating for the electrical work he did for us. We are never disappointed with Albuquerque Plumbing Heating and Cooling and Chris just reinforced our opinion.
Aureliano... was timely, diligent, very professional, and a pleasure to work with. Very patient and took the time to make sure that I understood my options and the detail and nature of the work. On time and my schedule was fully accommodated. A job well done.
Justin and Kevin were super. On time, worked steadily, did not make a mess. Overcame some obstacles left from the old furnace installed in 1987, and fixed them right away. Explained what they were doing, while I kept asking questions since it had been so long since the last furnace installation. I would use them and ABQ Plumbing & Heating again.
the tech, Robert, called in advance to confirm, showed up at the time window discussed with their appt. person in the AM, same day,
did the job quickly and cleanly. had the issue resolved, I tested it out, and it worked fine.
Called them in the morning, they came out, diagnosed, ordered parts and it was fixed by evening. Sent me an email with photos of what needed to be replaced and the cost to replace them. GREAT COMPANY with professional techs and professional service .Highly recommend Abq Plumbing, Heating, Cooling.
What an awesome company! Called first thing this morning to see if I could get someone out to find a water leak between the water meter and house. By 9:00am Peter Chavez and Chico Miranda were here and within the hour found the leak and had scheduled appointment to have it fixed between 1pm and 3 pm today. Joseph Walker and another technician were here by 1 pm. By 4 pm they were done and I had running water again. I can't say enough about the very professional team that Albuquerque Plumbing has. Awesome Job!!! Thanks again!
Trent and Greg did an awesome job! They were very informative with any questions that we had. Would definitely use Albuquerque Plumbing, Heating And Cooling again.
I’ve just had an initial visit for three issues that require attention. They will provide estimates for each.
The two technicians Dimytri and Andrew were professional and provided options to addressing my plumbing issues.
Orlando was professional, efficient, and knowledgeable. Installed new outdoor faucet in less than 5 minutes. Outstanding, will definitely use Orlando in the future. Thanks for taking care of me.
Extremely happy with ABQ plumbing!
Needed estimates to replace our 23yr old furnace/AC as furnace was having problems & parts were hard to find. First contractor that came out (not ABQ) started telling me what couldn't be done before he was even at my house & then once he saw my furnace (which was a professionally installed Lennox) it only got more negative from there leaving me feeling that this was going to be a hard thing to do.
Next contractor was Josh from ABQ Plumbing & he was an absolute pleasure, friendly, courteous, knowledgeable & saw nothing that couldn't be done. He gave us options & let us know what would be best for our mobile home. We accepted his estimate for a 95% efficiency Bryant furnace/AC which may not have been the cheapest but we wanted quality & quiet.
Install & removal was done a week later, took 2 days & was all done by Peter & Kameron who did quality work, were very conscientious, thorough & took the time to do things right the first time. We had a little problem finding the right solution for the condensation line so it wouldn't freeze & so we didn't hear it but when we all put our heads together & came up with a alternative they happily redid it.
As a retired contractor I feel confident in the work they did & confident that I have found the best for my plumbing or HVAC needs.
Very professional and friendly service. Luis came over to look at the water heater. He was very friendly and answered all my questions. Definitely recommend. He also gave helpful advice. If I ever need service I will use them again for plumbing.
Edit: management reached out and took care of everything. Within hours of the review, I was already contacted to make things right. Was blown away by the speed and efficiency of resolution.
Original review: Absolutely worst company I've ever delt with. Got an estimate on a furnace repair. Accepted estimate, was told needed to order motor, after a couple weeks was told needed a different motor. Agreed to waiting for alternate motor to be shipped. Was told item would be in on March 8th. Missed a call on March 4th due to being out of town. But they did leave voicemail reaffirming thatbpart will be in on the 8th and wanted to schedule the service, But called back company on March 8th when I got back. Was told they sent the motor back because they didn't hear from me and thought I no longer wanted it. I advised I still need furnace fixed. Was told they will reorder motor and would be called when it is in to reschedule repair order. Now 3+ weeks and no word. Needless to say I'm never doing business here ever.
Brian provided excellent care.
He was prompt in arrival, efficient in his repairs, and very clear when explaining the problem and the repair plan.
We were very pleased with Brian's service.
No surprise the furnace motor went out in the dead of winter. I must admit they were not my first choice, but other companies were days out. I give Erik Lebya 10 stars for doing an excellent job, and making sure our old furnace was perfectly safe
to use before he left.
I also give the gentleman I spoke to making the appointment for being so nice, honest, and up front with me, he gets high marks also.
It was little expensive but they came right out, and I know I got a good motor. The very old furnace is runnng great now.
I had a situation where my hot water went out and I called the following Albuquerque plumbing and Heating the next morning and they were able to come out and investigate. I thought it might just have necessitated relighting of the pilot light but alas it was a much more complicated problem that took their skill set to identify. Both technicians, Jonah Tarango and Eric Leyba were amazing. Both so polite and capable. They were able to diagnose and thankfully even though it called for an extra trip and parts were able to fix the problem with my water heater. While they were there they also set up my swamp cooler and flushed my water heater (which I doubt was ever done before) it’s a relatively new boiler (2014) but it was filled with gunk. I was very happy and thankful for their service. I highly recommend!
I've used Albuquerque Plumbing Heating & Cooling for years! They are fast, courteous and have very skilled technicians! They have done alot of different jobs for me over the years from repairs to installations and they have always done a fantastic job! I highly recommend them to anyone!!!
Had a weekend emergency on a Saturday. It took until Sunday morning for an emergency plumber to come out. Emergency calls are quite pricey. I’ve used ABQ Plumbing before and they’re very customer service friendly. You can tell they really want you to be happy.
Had our tankless water heater flushed. Rudy, our repair man was friendly and efficient. Great first impression. Thanks for taking care of us.
I needed a plumber asap. I had a pipe that broke on a Sunday afternoon. ABQ Plumbing responded within the hour. My service guy was Johnny and he was amazing! He was very professional, friendly and clean. I would highly recommend Albuquerque Plumbing, Heating & Cooling!!
Very professional and knowledgeable. Pete Chavez has been great to work with. And I can tell he’s a good team leader based on the comments his crew members had to say about him.
I was very happy with Trenton's work. I showed him where everything was at and he went to work. He removed the clog, showed me what he removed. He Cleaned up and took my card info and was on his way in under an hour. I will definitely use them again
The staff is very knowledgeable, they stay focused and get the job done. Communication through the repair process was great! Erik was the best!!
Very responsive about 20 minutes from call to arrival.
Abdul was professional and courteous. Provided a estimate on the spot.
Highly recommend.
Aaron showed up the same day on time he was very knowledgeable. He found the issue right away and took care of it. Five star. Great job.
Albuquerque Plumbing and Robert are amazing! The job wasn’t easy or cheap, but they took care of it, and even saved me money in the process.
I have a single handle shower valve in my bathroom. It was dripping slowly. I removed the handle, but could not remove the threaded metal cover (see pic) to the cartridge. So, I called ABQ Plumbing.
It was one man's job, but two men came. Within around 40 minutes he fixed the leak.
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He replaced two little rubber parts, and a nylon ring whose front edge is visible after the cartridge cover is set in. The cartridge has a rubber ring that fits on the metal ball with holes for hot/cold water.
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He mistakenly was inserting this ring in the cartridge before putting the ball in the cartridge first, and I had to tell him the right way to do it. He should have know the right way to assemble the valve parts, but I had to tell him the right way.
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Additionally, the bill came out to be $290.xx.
Of this, if you subtract $65 for his visit, then it is $125. Of this amount if I consider $65 for an hour of labor, then the part cost is $60, which I feel is high, more than double.
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I still may use their service in future, and recommend them that they be fair in billing for parts and labor; and not send more men that necessary to do the job.
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The attached photo is before the metal cover was removed.
They were both very professional and told us we could get the pot chlo ourselves and have the guys put it in the trunk and they would take it out for us. We really appreciated that. And that is why we use Albuquerque Plumbing, Heating & Cooling.
Robert was extremely knowledgeable and professional. We were able to narrow down the problem very quickly and able to set out what needs to be done.
First class work by Chris and Luis!
Their work ethic has made me make their company my one stop source for all HVAC related needs!
Jerry and Justin Ulibarri were great. I was informed about what they were doing and about what was deficient about my old furnace and my air vents. The new unit works fine.
Very professional and alan golden did a very good job would recommend him to others and would recommend him again if I have any more plumbing issues... but hopefully no more plumbing issues
Didn’t have the parts needed the fist time, so I was billed again for him to come back and then the handle wasn’t installed properly and they now have to come out again. Office said they might have to bill me again! Are you kidding me?
I had a wonderful experience with Albuquerque Plumbing, Heating and Cooling! These days it is so hard to find people that will go above and beyond to get the job done right, but Chris and Randy didn't stop until they got my electric fiasco fixed! They got me on their schedule right away and everything with the office went as smooth as could be! Highly recommend and will use them again for my other home needs!
I will probably not use Albq Plumbing again, not that Orlando and helper did not work hard. They did. Things like 370 dollars to do a leak detection that was totally off and still charged me, trip charges when they leave and return. The project started on Feb 10th with detection service that day and could not or would not start work on Thursday or Friday but would work weekend at overtime rates. I'm into them for over 400 so they scheduled the 15th of Feb,, hmm 5 days without water.
Orlando arrived at 8:15 Feb 15th it took 6.5 hours to locate the leak after using leak detection services on the 10th which were all off by 15ft. They tore up lots of driveway to locate the leak the old fashion way by hand. Once located the break was fixed in about half an hour. Now the filling and repair of the driveway was less then desirable looking very ghetto and not finished to try and match the driveway. For the cost of the job I would think it would have looked clean after all said and done.
Season service on A/C and maintenance. Technician Aureliano Navarro is excellent tech and performed all work on seasonal service on A/C in a timely manner.
We’re very nice and professional made me feel safe for the winter months ahead. Checked for carbon monoxide and gave valuable information on when to change from heat to cooling. To wait at least 20 minutes or more for unit to adjust. Thank you very much. Everyone at Albuquerque heating and cooling are the nicest people I’ve had to help me and I will recommend to anyone in need of your service.
We are very impressed with Albuquerque Plumbing. We appreciated the ease and efficiency of scheduling the appointment, the use of technology to not only confirm the appointment but to provide information about the technician, and the excellence of the work performed by Daniel Hartford. Daniel quickly diagnosed the problem, had the parts to fix it on his truck, made the repair, and cleaned-up the work area nicely. He is a customer service focused professional. All in all, a very good experience!
The Entire team was beyond professional. Josh (salesmen) was extremely professional, courteous, responsible and very well priced. They did drop one of my personal belongings but quickly discounted my bill since it broke. The whole team of workers did an amazing job; they were very clean, professional and courteous!! Thanks ABQ plumbing and heating!!
Gas Heater Diagnostic Test.
Excellent Company. Professional. A company is only as good as their employees. Again, Excellent Company.
I'd like to thank Andrew for his diligence in repairing my a/c system. It seem we had multiple issues and he came out several days until everything was repaired and operational. to summarize, he had to rewire and relocate the thermostat and eventually had to replace the thermostat. Thank you Andrew and Alb Plumbing, Heating and Cooling for your quick response to my issues!
Jared is very honest and professional. I've had other companies repair my water heater in the past and would continue to have issues later. Jared worked on my water heater and fixed it about 6 months ago and I have had no issues at all. He does great quality work and is very friendly. Thank you Jared!
Very good! They detected the source of the leak which was behind baseboards (dishwasher sprung a problem which was simply capped off) and with minimal damage they fixed the leak. I had no idea how leaks which were behind walls were fixed. It's not a big deal! They were very precise and direct with a minimum of talk. Very pleasant, honest, quick. I will definitely call them next time there is a HVAC issue!
Chris was knowledgeable, professional and timely. He was very transparent on what everything was going to cost and showed me everything about the repairs when he was completed.
The company is responsive to online inquiries and was able to schedule within a reasonable amount of time. They text reminders as well as send a picture of the technician who is coming so you know what to expect. Travis was extremely professional and friendly along with being efficient and knowledgeable.
We had a complicated issue with a mother board replacement on our heat/air system. Our Tech, Cortez really stayed with it to get it right. Very honest. They also stood behind their work. Recommend.
We had a tricky repair, which was actually to reroute my entire plumbing manifold. Their solution was innovative and minimized the cost well below competitors. I would use them for any plumbing repairs and will be in the future.
Johnny was timely, responsive to my questions, and professionally thorough in draining my water heater, shutting down my swamp cooler for the season and checking C0 2 levels in the house. They are new to me so they made a great first impression.
Pete was a refreshing experience in the plumbing field! He researched the best route to proceed for the work required, worked efficiently, and exhibited great customer service. We need more people like Pete!
Mr. Torres was very informative, polite & respectful. He gave me several options with prices and said he would also email these results, which he did.
Because I have such a strict budget, I chose the other guy this time, but will definitely keep Albuquerque Plumbing & Heating on my list of who to call.
We have used ABQ Plumbing and Heating for YEARS!!
The office staff are always polite and professional. They understand issues and repair. They schedule promptly according to the urgency of repair.
We have used a variety of their services and have always been thrilled with the quality of work, knowledge and expertise of staff, cleanliness of work areas, affordability and customer service.
We will continue to call them for any plumbing, hvac or electrical issues.
Company does good work at fair prices. The work they did was a after hours call out repair of the heater for one of my tenants . Everyone I dealt with at this company was efficient, friendly, and proficient!
Albuquerque Plumbing Travis and his partner provided excellent service while installing our new water heater. They did a great job!
Always call Albuquerque plumbing when we have a plumbing issue and they always fix it well and right away. All techs have been very professional. Would highly recommend.
Joseph did great work. He was on time and professional .. I’ll definitely be using this company again.
I use ABQ plumbing and heating for my furnace and swamp cooler. The customer service is always good & Jerrod was an awesome technician today. My swamp cooler just needed a new pump, but the service was quick, and to the point!
I called, they came on time, friendly & professional & efficient, succeeded with a fairly complicated drain cleanout, and left zero mess at all -- just really good plumbing service as usual. Robert was the tech, excellent overall.
Marcos and his coworker were super helpful. They explained everything and took the time to answer a lot of questions about our mini split units
I had 2 valves replaced on 11/20/21 and on 12/10/21 I noticed they were both leaking. I called and initially was told they were out of their warranty. They both had corrosion and you can tell had been leaking for a while (within their warranty period). They ended up making it right and just finished replacing both valves under warranty.
Brian is amazing to work with and always makes sure that I happy with the service. Brian is very competent in what he does. We trust him.
Jerrod and John were both phenomenal technicians and got the job done quickly. Jerrod is a great teacher also showing John all he needs to know.
I called after hours and received exceptional care. Orlando Apodaca arrived to our home and fixed the issue. He was very professional and knowledgeable. By far the best service I have received! Thank you Orlando!
Were super early and done quick. Informed and educated me as a customer and didn’t make me feel like burden for asking questions. Swamp cooler seems to work - thanks!
Courteous, friendly, professional and prompt. This is the 2nd time we have used this company. The first was a number of years ago for a plumbing issue. We would definitely use them again!
Trenton was great and it took him less than an hour to unclog our drain. Best plumbers in the city!!!
Robert Heginger is da bomb technician. So kind and knows his business. Very responsive and responsible!! Five stars to him!!
Pete, is a very professional and personable plumbing specialist. He quickly analyzed several plumbing issues and then helped to coordinate with the condo assn.,the City of Albuquerque and the homeowner to effect a quick, thorough and professional repair. I highly recommend Pete and Albuquerque Plumbing for any plumbing issue you may encounter.
I can not thank APH&C enough for what they have done for us. I was figuring a simple repair on an ac unit, come to find out it was a dual system, and it had a major gas leak! Not only did they take care of the problem, but they made sure the leak was sealed, both ac and heating worked accordingly, and at a fair price that I'd expect! Erik and his right hand man were fabulous, beyond efficient and fixed it all under a day's work. With kids in the home and one on the way, they went above and beyond to make sure everything was working right in my home. Highly recommended and no doubt work their quality in experience to find such a problem so quickly. Can not thank this company enough for their hard work and dedication to family-friendly service!
We had Albuquerque Plumbing and Heating come out to our house to look at some heater vents on our roof that needed repair. the Technicians that came out (Justin Ulibarri and Travis Coleman), were very knowledgeable, prompt, and courteous. they did a wonderful job and we will be using them again when the need arises. we highly recommend them.
We had a blockage in our main sewer drain. I called another company first who scheduled me for service 3 days later, but put me on their "urgent list" to be contacted IF there was a cancellation throughout the day. We can't go 3 days without flushing! I called Albuquerque Plumbing next, it was 8 am and they literally booked me for an 8-10 am slot. The tech, Robert, called before he arrived, he was kind, professional, respectful, and transparent. I requested another service that I'd been meaning to do but forgot, and he had no problem adding it on to the visit. He was done by 9 am!! Outstanding service! We will absolutely use these guys again in the future.
Jamie Rodriguez came out on a Sunday to replace the pump that went out on my swamp cooler on a 90° day, he was very friendly and did the repair quickly. Great job! Very happy with his service. Thank you Jamie.
Expensive, but you get what you pay for with these guys. Joe was super professional and friendly; their automated service was good, and the calls to schedule went smoothly. Installation of a new faucet and garbage disposal went well with no real hitches, and Joe made sure that it worked right. I paid about 1.5x what I was expecting to pay, but the service was phenomenal and the work was excellent. Would recommend!
Chris came out to troubleshoot my gas fire place. He was really friendly and explained everything. Definitely using these guys again. Thank you.
These guys were awesome from start to finish! Highly recommend A+ service! Both guys were informative and took care of the issue with quickness. They double checked their work and weren't in a hurry to go to the next job without thoroughly checking our issue at hand.
Thanks Daniel and your partner!
Pamela is a consummate professional and completed the job expeditiously. Will use again, highly recommended!
Came out same day I called for an estimate very knowledgeable.
Alexander was great. We had an after hours plumbing emergency at 7pm on a Friday. He identified that the issue was with a third party part, which he could not assist with, but he was so gratuitous to point us in the right direction so we can get the repair made. Great service, very professional and prompt. We will be using Albuquerque Plumbing in the future.
Saturday morning woke to a water leak coming from the first floor through the ceiling in the basement. Called two plumbers; calls both went straight to voicemail and calls were not returned until Monday and Tuesday! Third call was to Albuquerque Plumbing. Thrilled to hear a person on the other end! Vanessa was friendly and scheduled a plumber to come to our home that afternoon. Received an email letting us know the name of the plumber who would be responding along with his photo. Pete showed up as expected. He had to cut the drywall in the ceiling to find the source of the leak. Performed the needed repairs and cleaned up his mess before leaving. This company’s service is exceptional from beginning to end; from first point of contact with the receptionist to the plumber to the invoicing. Boy was I impressed! I’ll be using Albuquerque Plumbing for all of my future Plumbing needs. Very satisfied customer.
WOW! Talk about fantastic service! I contacted these folks via Angie's List and they responded very quickly with a per-hour price quote. It was super-easy to get onto their schedule and we received email and text reminders about our scheduled appointment time. Before the service provider (Greg) arrived, they sent me his photo AND a short biography of the guy! What a fabulous idea! He worked very quickly and was finished within about 30 minutes. Courteous, friendly, wore a mask, top-notch service provider!
I was told by the water authority that I must have a large leak and so I called Albuquerque Plumbing Heating and Cooling. I opted to wait until the following Tuesday for regular business hour prices (not after hours) but asked to be put on the waiting list. Less than an hour later I got a call back for same day service!
Jared and his apprentice/helper, Jacob, were professional and did a great job! Turns out I don’t have a leak like the water company said and Jared was very fair in the charge for the leak service. He did replace an outside faucet that had a slow leak that we had known about. He also educated us on what was done not quite right on our water heater installation, the ductwork on the heater, and the faucet on the shut off valve. We will be getting quotes in the future to get this work done and these issues addressed.
The big news is that we are going to have them come replace the swamp cooler next week!! My husband is really excited that I am getting someone else to install it!! Again, Jared was very knowledgeable about the swamp cooler process, how to pick the right one, and suggestions for helping keep the house cooler.
Glad I found them and have someone trustworthy and professional to take care of my aging house’s plumbing!!
Chris came out and quickly fixed what I could not. Very polite, kind, and non-judgmental. Great plumber. Thank you.
Alan was a consummate professional, and a kind person. Albuquerque Plumbing and Heating has a top notch employee in Alan.
Excellent response. Trenton was very cordial and resolved my problem quickly. Highly recommend this company.
They came to check out our heater and are coming back. The guys were very nice. Joe came back. Awesome service!
Our house is on city sewer but it's a pressurized system and utilizes a grinder pump and float station. The pump itself was replaced when we first moved in summer of 2021 but we've had ongoing issues with the pit flooding and pump not pumping. The first time it happened we called Albuquerque Plumbing Heating & Cooling and Greg came out as our tech. We had the pit pumped out to make it easier to work on and he ended up diagnosing a valve that needed to be replaced. That seemed to resolve our issue for a few months but when we had the issue again very recently it ended up being a hose that needed to be replaced. Hose was replaced and it seemed to resolve the issue again at least for a while. While we've been having intermittent issues with it flooding ABQ Plumbing unfortunately does not do any work on pressurized systems which is where we feel the root cause of the issue is.
In spite of that Greg was a fantastic tech. Very friendly and personable and seemed to genuinely care about our issue. I would highly recommend Greg as he was the same tech that came out for the separate issues we've had.
Justin and Gaspar were cordial, professional and efficient. They explained everything they were doing in checking my HVAC heating unit to ensure that it functioned at top capacity, and that my home was safe from carbon monoxide or any other potential issue. It's great to know that my HVAC unit is working well and that they will be back in the spring for my annual A/C inspection.
Erik was very knowledgeable and communicated clearly. I appreciated his explanations about our boiler. I highly. recommend him for plumbing work.
Trent was professional and courteous. He was knowledgeable and his repairs were accomplished timely and well.
Was very pleased with the two young men who serviced my moms furnace, they were very pleasant and did a great job
Very impressed with this great company. Kept me updated before my appointment, Daniel arrived on time, was very thorough and knowledgeable and did a fantastic job. I hope I never need them for a repair service again but if I do, they will be the first ones I call.
Needed service on my other unit a year later. Anthony was just as knowledgeable, courteous and professional as could be. This company is still phenomenal.
Oh boy, got hit by lightning and lost half of my house electricity on Friday night, didn’t get PNM out here till midnight on Sunday. Found a wire had been severed from the pole. They ended up detaching the whole house. Desperate Monday morning I started calling around and finally got a hold of Albuquerque electric company and they were able to come out within the hour, do an estimate and started on it completely. It’s Tuesday and I have power and they’re going to come back and update my other systems. I am very happy and Rodney who was exceptional, professional responsive and sympathetic to my situation. The rest of the team also was professional.
Pete did a great job, when he had a concern over potential issue, he took the time to discuss with us before moving forward with the repair. The repair went without issue. Very professional job - Thanks.
Randy and Daniel were fantastic. They installed several fans and new light fixtures in our home and we could not be happier. Thank you so much. Very happy customers!
When I initially left this rating, it was from my phone. However, I thumbed it and hit return before completing the remarks.
We called Albuquerque Plumbing initially for an emergency water heater leak. Erik responded to the emergency within the allotted time and helped inform us what happened (operator error). However, he did double-check the valves that were leaking and mentioned to us they needed to replace them as they were corroded, which was part of the problem. We scheduled the repair immediately...like in 2 days.
Erik and Farah showed up before the scheduled time and immediately began working. I was grateful they reminded us that they had to shut down the water and allowed us time to complete the chores we were doing.
We have been blessed to not need a plumber up until now, and are grateful to use them. Their competitors (2) required payment for estimates, and the cost to do the repairs Erik and Farah did were double.
We will be using Albuquerque Plumbing again when the need arises.
Johnny R. Was on time, very professional, and friendly. I’m very pleased with the service I received from Albuquerque Plumbing. Thanks
Super quick response and great service. The tech who arrived was knowledgeable and friendly. Took care of our plumbing emergency quickly! Can’t recommend them enough!
Work was done within 24 hours of the call. Other companies said they wouldn't work on the heater because of the age. Great work and great people. Very professional job.
Abdul worked on my gas fireplace.
He came in and relit the pilot. He explained what might have happened to make the pilot go out.
Jerrod Ortiz was very professional and friendly and was very forthcoming as to what needed to be done to stop the continued new duct return air leak on the tar and gravel roof related to a combo HVAC unit roof installation fem ABQ plumbing nearly 2 years ago.
He will follow up if it continues to leak after the next big rain.
He came very promptly, the day I called and kept me informed when he was going to be delayed from another earlier job.
We appreciate the quality service and professionalism of all your workers and have the same experience every time we meet a new one.
Thanks!
Mark
I have used Albuquerque Plumbing since I’ve moved to Albuquerque, it’s now 5-1/2 years. They have always been very professional. Their work is excellent and they are very customer service oriented. Mike, the manager , has been very fair and understanding of his loyal customers. And the technicians are well trained and extremely knowledgeable. I just had a job done by them regarding the water heater and Joe and another technician were excellent
Thank you Albuquerque Plumbing for all your great business practices. And your expert technicians !!
Michael and his coworker were both very professional and did exactly what they said they would do. He let me know about each issue that came up, and told me about the way in which it would be fixed. The charge was more than originally expected however he was at my home working from 9:30am to 4pm without a proper break. The original estimate did not include other issues that were found while rewiring and fixing the electric panels and he fixed the HVAC wiring as well. Exceptional service. I plan to use them again to upgrade my electrical system.
Justin and his team replaced our home's whole furnace/AC ducting and went above and beyond, proactively identifying issues and communicating clearly about everything. They clearly take pride in their work and meet a high standard of excellence in a short timeframe.
We had a plug pop from a main water pipe on a Sunday. The plumber drove from Albuquerque to Belen. He fixed it in less than 15 minutes. Big relief!! Thank you!!
Chris was a very good mentor to other staff. He kept me informed each step of the process and honored my wishes on moving appliances.
I am a travel nurse and have no experience with swamp coolers. Mine has been blowing hot air and was super appreciative for this company’s advice over the phone about the swamp cooler. Luckily, I did not need to use their services because my landlord came over and troubleshooted the swamp cooler. But thank you for talking with me and confirming that something was wrong.
I highly recommend for any plumbing needs!! I initially had parts installed to fix a leaking shower and it didn't correct the problem. I notified them and they were prompt to come back out and resolve everything! Turns out it was the incorrect parts provided by the supplier (not a fault of Albuquerque Plumbing, Heating, and Cooling) Jarod and Chelsea really went the extra mile to completely fix the leak and make the situation right! They were very professional, friendly, knowledgeable, and even gave me extra tips and advice unrelated to my current issue. Thank you for your outstanding service!
Five stars and beyond only plumbers and techs I trust in my house and very friendly been using them for 15 years r longer..very dependent and trustworthy with estimates
I had another great experience today using Albuquerque Plumbing Heating and Cooling. Justin was thorough, personable, and very professional. This company does not have the lowest prices but the professionals they send always do excellent work. As with all things, you get what you pay for.
Scheduling an appointment was easily done with a courteous office employee. Communication was excellent with information and updates by text, email and phone calls.
Joe, the plumber that did the job, was professional, friendly and thorough.
Cost was reasonable and lower than comparable companies.
Highly recommended.
Mr Hartford was very professional, respectful, courteous and thorough, I will use him and the company he works for in the future! Respectfully Mike Bird-Romero
Andrew was excellent and very helpful. He was on time, very professional and my AC is running well. I will definitely have him back in the fall to service my furnace and water heater. A very positive experience. Thank you
Andrew and Albuquerque Plumbing.
Daniel and this company was a godsend. As a first time home buyer it was frightening to come home to a leak from the second floor. The dispatcher was very helpful and efficient with taking my information and having someone dispatched. Daniel was AMAZING! He is very charismatic, information and efficient with his work. He put me at ease and I will only contact this company should I need service in the future.
There was some concern that the wires in the furnace were starting to fray. Upon closer inspection everything was in working order. I appreciate Ernesto’s honesty.
Highly qualified people that know what they are doing and do a great job! I definitely recommend for your home or business!
Kevin was very informative & went above & beyond with his service.
Aaron and his team we wonderful, especially Nicholas. The entire team worked hard to get our furnace and water heater working and up to code. Highly recommend these guy's for any of your plumbing and heating needs. We will always use them in the future.
Outstanding customer service from when the appointment was made, to the communication for the pricing , to when i had to be rescheduled due to staffing, this company is worth the wait.
Erik L. was our technician that came out today to do an overall maintenance/ inspection of our furnace since it has been awhile. He called when he was on his way, he was very professional , and extremely patient answering all our questions about the furnace we had.
He also was very respectful of the home and picked up after himself.
I highly recommend this company due to their professionalism, communication, fair pricing and the hardworking- honest staff.
Lady that answered the phone was very sweet and professional, she was able to give me a quote while on the phone (other companies had to call me back). They were able to schedule us within a couple hours after business hours. Corey was very professional and gave us additional tips on some of the problems we were experiencing. He was able to fix our problem fairly quickly. Thank you so much guys!
They replaced my motor and filter in my heater unit in my crawl space attic. VERY communicative, respectful and efficient. Will be using this contact again!
Highly recommended! They couldn’t be easier to work with or act more professional. We are over an hour from Albuquerque and they were able to schedule us immediately. Communication is excellent. I received a confirmation text, responded that I needed to change the appt and they did it right away on the day and time that I wanted. Then, on the day of the work, they texted a picture of the technician along with tracking so you can see how far away they are and know who to expect. The plumber was clearly very skilled and completed the work quickly, correctly and left everything clean. Why search around and wait for responses for plumbers that may or not show up. Make your life easy and hire this company!
Nicholas repaired about 3 feet of UV damaged insulation and wiring outside of the home, sealed the insulation and wires with UV tape near the A/C compressor.
This is the second time I am using ABQ plumbing and it wasn't up to the expectations. Jerod (technician) fixed the leak in the cold water line to the heater but he broke the recirculation pump (right in front of me) while trying to keep the water away from the cold water inlet to the water heater to ease with soldering. He would not accept that it was his mistake but instead he says the pump was jammed and I had to remove it harder which broke the pump shaft. He fixed the leak, and assembled broken shaft into the pump. Because he broke the recirculation pump I have asked him to quote the price to fix, which costs me $884 to install a new pump. There was not even an attempt to provide any discounts due to his mistake. If he wanted to block the water from recirculation pump he could have simply shut off the water to the building, and pumped out remaining water droplets. No reason for him to open the pump, and break the shaft. The reason I gave at least 3 stars is because he fixed the leak so my garage would not flood.
Tanner was professional, friendly and very skilled at his trade. His assistant/ apprentice was also very good (but I didn't catch his name). They worked great as a team and did a good job repairing my heater. This is a good company and I highly recommend them to anyone .
Andrew was an amazing tech! This place was the only one that could come out same day. Which is what I really needed after my family was without ac for 2 days over a holiday weekend. Earned a lifelong customer here with this experience, thank you!
Orlando was very knowledgeable, professional and pleasant. Did a great job
We are very happy with the repairs.
Very pleased with all aspects of our experience with Albuquerque Plumbing. From ease of scheduling to communicating with the company and the plumber assigned to our project the experience was prompt and professional. The work was completed on time and for the quoted estimate. We will only use Albuquerque Plumbing from now on. And A BIG SHOUT OUT TO Cameron, Thank You for all you did today!
The email this morning with a "thank you " from you guys was nice touch!
Would rate more than 5 stars if I could!! We had a clogged, slow-draining toilet in our guest bathroom that was giving us a major headache. I tried a plunger, an auger, and drain cleaner - nothing worked. I finally decided to call Albuquerque Plumbing, Heating, and Cooling midday on a Friday. Since it was right before a weekend, I was expecting a long wait time for an appointment. However, the woman who answered the phone was friendly and responsive, and they had someone at my house within two hours. I was given updates and communication every step of the way, from initial quote to location/arrival time of the technician. Robert was friendly, knowledgable, and professional, and had the whole thing fixed in 15 minutes. It's good as new! Cannot recommend this company enough, and will be using in the future.
It was excellent service. Price was quite reasonable. I would highly recommend.
Any company would be lucky to have someone like Matthew working on their team. Albuquerque Plumbing, Heating & Cooling is the winner, winner, chicken dinner. He was on time, proficient, super friendly and helpful. Your company is fortunate to have him as a representative! He’s awesome. Thank you.
As usual, Abq Heating & Cooing did an excellent job doing my switch over this year.
Pete was cordial, and professional. I will be using them for the forseeablebfuture.
Gerald Diaz
Well I’m surprised so many bad reviews for this company.
A+ from me.. Total communication from the very beginning, appt, tech who will be coming to my house, etc. I read reviews they were 7 years old so I thought I will try.
Tech showed up, he called if ok to show up early, of course. When Reyes arrived he had to hear all my concerns. I let him know I was very picky and I like things done correctly and quality and I’m poor.
Reyes was very professional he is confident in knowing his job. I hope I didn’t make him uncomfortable. It’s just so scary dealing with strangers, contractors, but Reyes knew his job and put me at ease. I was so glad they sent Reyes. I was really comfortable with him hooking up AC (I just purchased last year) he knew exactly what to do, no mess anywhere, took photos of everything on roof for me so I could see. So appreciate that.
I say excellent job. ⭐️⭐️⭐️⭐️⭐️
I need a company like Albuquerque Plumbing Heating and Cooling. A company I can trust to go to for plumbing and mechanical because I do have a few things I need done. Thank you All for your professionalism all the way through.
Happy customer.
Michael Gibson was my technician. He was prompt, personable, and professional. I have used Albuquerque Plumbing and Heating for several years now and have always been pleased with their work. I highly recommend!
They've done good work for me before but also wanted to charge 90 bucks for an estimate
Calling Albuquerque Plumbing, Heating and Cooling was a great choice. They were able to get me scheduled right away, and then the plumbers were able to get here even hours earlier than originally anticipated. Corey was kind and professional. They got the job done quickly, and answered all my questions. He went above and beyond to make sure everything we needed was taken care of! Thank you so much!
I’m very happy with the work! Fast, came the same day I called AND very clean.
Robert was very professional and friendly. Did the job quick and proficiently. I have used in the past and always had great service. I had to take off a star only because their answering service was absolutely horrible.
These guys installed my new heater and AC late last year so really didn't get a chance to test the AC. It broke down half a dozen times this year, but these guys would not give up when I was ready to. They were relentless in finding the problem and fixing it. They went as far as providing me with mobile AC unit until they could get the part they needed.
No heat on a Saturday called and had Ben come out on a Sunday. Ben was excellent very professional, knowledgeable and had a great attitude for being a Sunday. He went above and beyond COVID precautions my wife needed to feel comfortable. He took the time to show me and explain what was going on or went wrong but he needed more time though to do a full evaluation of the rest of my system so he offered to come back free of charge to give me a good and explained estimate for the other things that weren’t an emergency.
Josh was very professional, knowledgeable, and friendly. He took his time to explain options and he gave opinions when requested. I enjoyed reading his bio prior to his arrival! Nice touch! Appreciated that he wore a mask appropriately throughout our meeting. I learned so much. Ultimately I choose Albuquerque Plumbing to replace my HVAC system because if my interaction with Josh. Very nice man!
Update: Had to a plug in for Peter the service man who installed my new HVAC system. Truly can’t say enough good things about him and his team. They were timely, professional, personable, and honest. I plan to request Peter every time I need a plumber! Highly recommend!
Nick did the annual maintenance on both our unit and on my daughter's. He was prompt, professional, and competent as well as being very likable. He spent all the time necessary to check out the units and make some recommendations going forward. His explantations were clear and thorough. I feel confident in his work and recommend him highly.
Nick Kettinger is exactly the type of guy you want showing up to your house at 7pm on a Sunday night in early August when the AC goes out and your wife’s not having it. Professional. Affable. All around good dude. As a contractor myself, I strive to have people like Nick on my team. Problem solved. No bs. No run around. Straight to it, parts were on the truck, repair done. He had some time to share best practices with me. I have a new go to HVAC guy, and I’m thrilled. Thank you Nick and kudos to ABQ P H & C!
Great service by Pete and very professional to his work and my family another great service taken care of
Top notch! Never have I had a service so on point with communication, from scheduling the appointment, the follow up confirmation a couple days before, then supplying a gps link to watch your tech coming your way. Cory was great too. Came in, evaluated, knocked out the repair in just about an hour. Very professional! Albuquerque plumbing & heating has definitely earned my future business (hopefully not too many times lol)! Thanks again!!
AC unit quit working and they were there early the next morning and had the unit running that same afternoon. Tech was friendly and very knowledgeable. Would highly recommend this company and will use them again should the need arise.
Erik and team were amazing! They completely reinstalled a very poorly installed duct system, which required crawling through our disgusting and fiberglass-filled attic. They had everything torn out and properly installed in a couple days; they worked super hard and were always cheerful despite unforeseen challenges. They clearly explained everything they were doing. We would definitely use them again!
Mike determined the issue rather quickly. He was friendly and helpful when I asked him about some other electrical issues that I had. He gave me a tentative quote and I plan to schedule the other items on Monday.
Robert called before he arrived and arrived on time, after scheduling the appointment before 8AM, he arrived around 8:27AM, very impressive response from scheduling and the service tech. He tried his 6-foot snake, after I mentioned my 3-foot snake didn't clear the clog. He was unsuccessful, so he tried using the cleanout, which didn't work, so he used a camera to find a root intrusion, in the flange, from my toilet to the main sewer line. He had to remove the toilet and use the machine to clear the line. After clearing the line, he confirmed the line was clear, including adding toilet paper, to make sure the paper could pass the root intrusion. I appreciated frequent updates with every troubleshooting step. He provided a rough estimate of $2500 to break the foundation and replace the flange, to prevent repeat root intrusion. [UPDATE] Within 24 hours my shower pan failed to drain and the toilet in the same bathroom, stopped draining, however the next morning, both were working ok. I called to document in my profile.
Michael was very professional and curteous. He explained things very well and was able to help me solve several electrical issues I was having. And at the end of the day, I did not feel overcharged. I would highly recommend.
Chris was very helpful; explained service and repairs to me. He was also very courteous and professional.
Many thanks!
Bill
Unfortunately I had to call at the end of a business day but they have 24/7 techs available! We had hot water pouring out the side of our house & had to turn the main water line off. Erik Leyba came to our rescue!! He was very professional & fixed our problem. We had a very local company come several times over the precious months without resolution.
Erik & ABQ Plumbing, Heating & Cooling, thank you! They even send a picture of their tech in a confirmation text.
Jerod was incredibly professional and knowledgeable and was able to quickly and efficiently resolve our issue. The quality of work and customer service are second to none and I would highly recommend them to anyone for their plumbing needs.
Reyes was extremely professional, called ahead to let me know when he would arrive and was there right at the beginning of the scheduled two hour window. Got the job (washing machine shutoff valve replacement) done faster and cheaper than he originally estimated and made sure the work area was clean before he left. Will be calling ABQ plumbing and heating again if I need any more work done.
Travis came out and thoroughly inspected our furnace for the upcoming fall and winter season. He answered all our questions and gave us tips for future projects.
We always like to work with people that is willing to help others great service great company professionals And friendly people.
Very professional. I would use their services again! Highly recommend
ABQ plumbing installed a new boiler for me. The team was professional and courteous.
The technicians and company were wonderful. They explained everything, showed me everything and were always focused on fixing my issue. A great company that truly values its customers.
Provided estimate after viewing water leak site. Actual work and repair was scheduled for next Tuesday (6 days from estimate and site visit)
On Monday 6/20/22, on my request, asked
that Vicente Jaramillo, APHC inspect plumbing to identify if it was Kitec, Manufactured by IPEX Inc. piping before the pipe line is repaired on Tuesday, 6/21/22 scheduling.. Purpose for my request is that if it was identified as Kitec, I would request that instead of a leak repair the work request would be a full blown re -piping since Kitec is defective. Vicente worked in a site visit this same day,.performed the site visit and relieved my concern informing me it was not Kitec plumbing.Previously scheduled leak repair at master bathroom entrance from master bedroom will resume as scheduled 6/21. Thank you Vicente for your prompt attention and plumbing identification as Apex. Timely, respectful response and evaluation prior to actual repair.
6/22/22 Thanks to the Staff and Management for promptly responding and scheduling follow up by Rodney Chavez to properly turn on the electrical outlets that were shut off at the panel box after equipment used on the plumbing repair yesterday caused the shut off. Rodney was professional, respectful and explained to me, on my request, what the issue was. I thank him for his honesty and prompt action and for Management to identify it as a follow up without an additional cost.
I called Abq Plumbing to get sewer line scoped as 2nd opinion. They got me scheduled right away and as usual we’re incredibly friendly and professional. We’ve had them do a lot of work at our house as we made updates and are always happy with their work. Today, Corey did the sewer scope work, and he took the time to really explain what he was doing and walked me through what my options were.
This is the first time I've used your electrician services. Daemon was great. He explained the issues and each of the possible outcomes. He was polite and professional both to me and his coworker.
You guys have a great group of employees and I stress a little less when I have a home repair I can call your company to fix.
We ran into an emergency plumbing issue on a late Sunday night. Had to completely shut off our water. Called Albuquerque Plumbing and Heating was advised that they would have a plumber out in a couple of hours. Jerrod showed up early and was very pleasant, courteous, and helpful. Explained everything in detail and went to work, suggested a better option for us and got the job done in about an hour. He was also very neat in fixing the issue and respectful of our home. The pricing was very reasonable considering after hours/weekend. We are very pleased and thankful for the service he provided. Recommend using again!
The professionalism and customer service from the technicians was exceptional! We are pleased with the quality of work we received. Thank you to our wonderful technicians!
Alexander was great. Called and they came out in the same day! Found my gas leak fast, explained me everything, fixed it even faster and saved us. I am so grateful and I highly recommend Albuquerque plumbing heating and cooling!
Great service all around. Called the day before to remind and identify when and who would arrive. Added an extra service which was no problem and the payment was extremely reasonable. This was our 2d call for their help (different from first) and both very efficient and clean.
Vicente was on time, masked as I had requested, and explained the leak in my bathroom. He reassured me that the leak was not in the wall, which I had feared. He completed the repair in a very reasonable time and was very respectful. I will use your company in the future.
Pete and his teammate Ronny were fabulous. They were quick to address our concern regarding a recurrence of a leak. They were also great when they came out to locate and repair the leak in our water mainline. I highly recommend these gentlemen and Albuquerque Plumbing!!
Aaron was absolutely fantastic! He was engaging and very efficient!!
Justin came to shut down the furnace and start up my swamp cooler. He's a very friendly and efficient guy, let me watch and answer all my questions. He knows what he's doing that's for sure. It was a good experience working with him.
From start to finish Albuquerque Plumbing, Heating, and Cooling were fantastic. From speaking with Destiny and great customer service and prompt scheduling to Nicholas our technician being very courteous and helpful throughout the whole process. We are currently in Arizona and managing our property from another state can be difficult. But Albuquerque Plumbing, Heating, and Cooling made it easy. Great communication and prompt service. Highly recommend.
Albuquerque plumbing, heating and cooling is a great company. Have used them two times now and they have taken care of the problems that needed to be fixed. Real professional guys both times came to the house and did a good job. Thanks Albuquerque plumbing, heating and cooling. Will be using them again in the near future.
Orlando was quick, professional and got the job done!! I had a stubborn faucet nut stuck on with years and years of hard water and corrosion that would not come off my kitchen faucet! He had to basically cut the nut out from the top which made a huge mess but he cleaned up the mess. I had only called yesterday and they were able to pencil me in! I even asked if they could call me 20 minutes before they got there so I could leave work early, which they did. I will definitely use them again!
Our technician was early, worked quickly and was very professional. We got email updates before, during, and after service. A detailed invoice was sent via email right after he finished. I highly recommend this company!
I was in a dire situation and had shut off the water to my home. I called after hours and give a time for the appt. Vicente showed up early and quickly knew how to fix the broken valve. He had great customer service , got the job done quickly, and was extremely professional. He save my butt and my water eas turned back on!!! If your ever needing plumbing service give them a call. You won’t regret it!!!
What a pleasant experience it has been with ABQ Plumbing for our heating/cooling maintenance! Always friendly, efficient, job professionally done with a reasonable price. Pam is wonderful, and would love for her to be back in fall. She shows me pictures of the cooler, so I know what's going on and what to expect with no surprises. They should have more than 5 🌟!
Our old swamp cooler was on its last legs and we decided to look into a replacement. I did several searches and found Albuquerque Plumbing & Heating had excellent reviews. A quick phone call and we had an appointment for an estimate. Our estimate was done quickly, and the estimator sis not get on the roof. We were recommended 2 units and went with the more expensive of the two (aerocool) which was supposed to cool our home down 5 degrees. The installed happened on 4/19/21. They were on time and got down to removing the old unit and installing the new one quickly. Several hours later we powered on and it felt nice...it was still cooler outside so I can’t vouch for the 5 degrees cooler. The next night the wind kicked up and the problems began. The noise was ridiculous...louder than the 10+ year old unit that we replaced. It sounded like sheet metal flapping in the wind and a rattling sound in the unit and into the ducts. The estimator told us this was a great unit and made no mention of loud metal noises in wind. The communication and service were very good, but the product that they highly recommended definitely is not. Review would have been 5 stars other wise
Great people and great service. There when they said they would be and Trenton was a great guy to work with.
GREAT!!! work. It's a GRAND SLAM home run in the bottom of the 9th inning. Marcos and his assistant know their job. Had a new Aerocool water cooler installed with a new external waterline connected to a new facet. Except for the boiler box unit they did fabulous job rebuilding the system with new controls, valves, pump, gauges, electric controls. Took hours of extra time to troubleshoot the wiring to the existing thermostats to know they needed to be replaced. Marcos was easy to talk to, answered my concerns and kept me informed of his progress. Gotta say it's GREAT! to have heat in the house after 7 years without it.
Installed a backup generator transfer switch. Tech did a great job to make sure the install was done right.
We recently had our drain for our washing machine replaced and we had amazing service. They did a great job, were able to fix it fairly soon. No issues with it since so far. Their employees are polite and wore masks. I felt secure dealing with this company and will continue to use their services when needed.
Great service. Techs are always friendly and knowledgeable. Answer any and all of my questions. Good quality service. I've had other companies do work for my home but none of them do as good a job as Albuquerque Plumbing. They will always be my go to for any problems I may run into. Joseph W. and his partner were awesome.
Chris and Randy did a great job! They took care of the 3 problems/ issues that I had. Chris has a good sense of humor. If I have a future electrical problems I will get back with you guys and request Chris if possible.
Everyone from the office to the dispatcher to the plumbers we're wonderful. I got a great heater for a good price. Everyone was really friendly. I'll definitely be calling them again whenever I need a plumber.
Our sewer line was clogged and fortunately, they were able to send Greg over here within a couple of hours after I called, and he ran a snake down our sewer line and fixed our problem. He was efficient and easy to talk to. I’m appreciative that this was resolved on the very same day that I called. Gracias.
My mini-split install was particularly tricky, but Darion and Ernesto did a phenomenal job. They were also the NICEST crew I’ve ever had work on any project over all my years as a homeowner. I cannot recommend them highly enough!
Excellent service! Very nice and professional. Explained everything they were doing. My dogs were a little loud and they were very patient as I tried to handle and calm by the dogs down. Fixed the issue in a timely manner. Would definitely recommend and use again.
JR & Jarrold were wonderful. I have used this service before they are fantastic and I will continue to utilize their service. They repaired the water cooler and made sure everything was safe. I’am a retired disabled veteran USAF this is the rating 🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸Five stars isn’t enough …
I have been very impressed by the professionalism of everyone I have interacted with at Albuquerque Plumbing & HVAC. Their workmanship was excellent and it is clear that they take pride in what they do.
UPDATE: After the good experience I had with ABQ Plumbing's installation of my new water heater, I hired them to remove a rooftop heating and cooling system and replace it with a system of mini-splits. The crew was again highly professional, very efficient, and very communicative. We've been living with the new system for the past 10 days and we love it!
Leaking pipe is repaired, most importantly. Otherwise I am somewhat disappointed as I had notified them of this water leak on a Friday morning, but they were unable to get to it until Monday, water leaking the whole time. I am dreading my water bill and am upset about all of the wasted water! This repair is immediately adjacent to another repair that they fixed recently, I wondered if it was the same pipe? The repairman worked very hard and informed me that it was a different pipe adjacent to it. Estimated at $1,000. Abut bill was $1,400.
I was able to get an appointment the same day ! I had asked if they could come earlier than the scheduled 2 hour time frame, and Jeffrey was able to come about 40 minutes early. Especially since we couldn't use the toilet until the clog was removed. The technician was courteous and wore a mask. The cost was reasonable!
First technician, Pam, came in and found out that our issue was with draining and she would have to get a different technician to help us. She made a call and had the drain tech, Corey come out to our house. This was all during Christmas Eve. Corey located the problem and explained everything in detail. Both techs were very friendly and I would recommend this company to friends and family
Chris did an amazing job he was professional and explained everything perfect I would strongly recommend this company
I got a new washer and dryer 2.5 months ago. The dryer didn’t work so Costco replaced it. Then the second one had the same issues. I thought it might be an electrical issue on my end so I called an electrician. He didn’t see a problem. I called an install inspection team and they didn’t know either and said it might be a clogged vent. I called Albuquerque Plumbing, Heating & Cooling and Nicholas was able to diagnose and fix the clogged vent AND told me the installers didn’t clamp my dryer which could lead to a carbon monoxide leak very easily. He fixed that , too. I am very happy with the level on knowledge, skill, professional, and care that this company and specifically Nicholas provided, especially after I had 3 separate professionals come for the same issue. Thank you so much!
Eric was extremely professional but at the same time personable They didn't mind that I watched everything he did I was just curious and interested yes and interested and it was all OK with him Em I would recommend him to anybody who needs service on their air conditioning units he did an excellent job
We had a leak in our upstairs bathtub for about a week. I was desperate and Albuquerque plumbing was the first one to call me back and say that they can get someone out there the same day. We had a special circumstance where Albuquerque plumbing did not do the work but the technician (Joshua) did come out. He explain to us exactly what happened and what would need to be done to fix the problem. He was very professional and gave us a lot of good information he also showed us where the shut off valve in our home was. He was very personable and knowledgeable. He spoke extremely highly of his company and everything that they stand for and how they make him feel as an employee. Seems like an all around great company to work for and use! I will definitely be calling Albuquerque plumbing if I have any other plumbing issues!
We had an entire residential water pipe reroute from the concrete slab into the attic. The entire crew was very professional and kept us constantly apprised of what was happening. They laid out options of how the work could be done and were even flexible with how they approached the job when I unexpectedly fell ill on the first day of the project and asked to keep a few rooms off-limits. When offering options, they presented pros and cons in a way that was informative, not “salesy” like some companies.
This was a huge project that affected almost every part of the house, but they did their best to be as unobtrusive as possible. We loved having Jose, Dmytri, Pam, and Frankie here every day. They’re very personable and were incredibly sweet with our 4 year-old when she wanted to say hello or see what they were doing.
This was one of several large jobs we had Albuquerque Plumbing, Heating, and Cooling perform this year. They try to make scheduling as convenient as possible and are very trustworthy.
Cameron got here before he scheduled time. He was professional and efficient. Found my leak fast, fixed it even faster and saved my whole night from being a disaster! I am so grateful and I highly recommend Albuquerque plumbing heating and cooling for any of your hvac needs.
Luis Ramirez was great and went way being the job. Super nice guy and very knowledgeable.
Emergency repair of leaks caused by another contractor.
Cameron came to our home to fix some issues that were related to another plumber we had hired. The previous plumber had left us leaking with a failed Washer and Dryer Box at 11pm on a Saturday night . Yes, we paid premium rates (understandably) for the repair. Cameron was professional in every way. He explained what he was going to do, told us what it wold cost and did the work in a timely and efficient manner. Very grateful for our experience. We will definitely use these people in the future. Thank you so much.
Cameron was extremely professional, and did a fantastic job of locating the leak in our home. Once found he thoroughly explained our options for repair, and how to isolate the leak while awaiting repair to be completed. Our home has unfortunately had many repairs needed this year, but ABQ Plumbing, Heating, and Cooling have been a company we can rely on for quick and exceptional service.
Decision not yet made. Aaron was polite and professional. He went above and beyond to make certain my appointment was not cancelled due to Glitch in communication.
Jose and Dmitri spent hours removing my old bathroom vanity and hanging new vanities. They were patient professionals with a great sense of humor. I would highly recommend them for any plumbing project.
This Company did a very good job with our plumbing needs the second time around. Had a loose toilet that was giving us an issue. Tech came out and was very knowledgeable with how to fix issue. Very pleased with the result.
I very much appreciate the professionalism of the technicians at Albuquerque Plumbing, Heating & Cooling here in Albuquerque, NM. They are on time, well trained, polite, friendly and well prepared for whatever task needs to be addressed. I highly recommend this service.
Nick was right on time at the beginning of the service window. He did a great job and let me know a few things about our heating system. Also gave an estimate on some future things we are considering. Great service at the right price!
This second service was done by Jeff, he arrived 2 minutes early and had the issue with our clogged main bath drain done in under 20 minutes. Very personable, explained everything ...just great.
ABQ Plumbing has honest pricing, and terrific professionals!
Brian was the best tech. In comparison to other companies, the cost was much easier on the wallet. From top to bottom, APH&C is the best. Dispatch was so friendly and professional. My appointment times were right on schedule and Brian as well as the teams behind him were in constant contact. Couldn’t ask for better service better repairs, or better people.
Tanner was very professional and was actually able to arrive earlier than scheduled which was great given that being without AC this time of year is not very pleasant. He called ahead of time to give plenty of notice that he was on his way. Within minutes of being in my home he had the issue diagnosed and within minutes of tracking down the issue that part was replaced and he was on his way. Fast efficient and friendly. Would definitely recommend to friends
Very on time and knowledgeable. Frankie D came out to check why our swamp cooler was not performing at its best as well as it running noisily. He got it fixed and working super fast and explained everything in detail for why it wasn’t working properly (turns out we had installed the motor and belt wrong and it was making the motor work WAY harder than needed). He also gave tips to keep it working at its max going forward. Now it’s working great!
Extremely delayed review regarding my experience with Albuquerque Plunbing, Heating, And Cooling. Had these folks come in a few years ago to repipe all my supply lines and hot water heater and learned last night a couple things were never done properly.
The guys that came out were very friendly and punctual. Overall a project that was supposed to take a week turned into more like 3 weeks if I can recall, BUT here's where things go negative. My thermal expansion tank for my hot water heater was not installed right.
From the factory thermal expansion tanks ship at 35-40lbs of air pressure(from what I've seen so far) and part of the install process SHOULD BE to check water pressure at a hose bib and increase the pressure on the tank to match whatever that water pressure reading measured. I know for certain I never saw the crew check pressure on the house or fill the tank. I took a lot of time off work to watch and familiarize myself with what they did and how and this process is critical!
As I said, I learned last night this wasn't done properly after a pinhole leak developed in the tank, causing water to spray all over the inside of my utility closet, close proximity to electrical receptacles and our central heat unit.
ALSO, this tank weighs about 5lbs out of the box, every gallon of water weighs 8lbs. For a 2 gallon tank, when it fails, weighs 21lbs. It may or may not be code, but plenty of stuff online recommends strapping this tank to a wall to provide support and not 21lbs floating on top of fittings should it fail and completely fill with water.
Watch your crews, and specifically when it comes to these tanks be sure they are pressurizing properly. These tanks are only expected to last 5 to 10 years from what I've read so be ready to swap frequently as well.
My ac unit wasn’t working and I called Albuquerque Plumbing and they responded less than an hour. Vicente showed up and did a great job on my ac unit. I highly recommend this company and tech Vicente
Aaron was extremely professional and courteous. He explained each step of what he was doing and why it was necessary. He also gave us recommendations to consider for future maintenance and upgrades to our air conditioning system. This was our first time using ABQ Plumbing and we were very impressed. We highly recommend them and we’ll use them again in the future for our HVAC needs.
We recently had our HVAC completely redone. This was a big job as we decided to remove the condenser from the roof to ground level on the side of the home along with the installation of a new gas furnace. We have had experience with various workers from different companies over the years so a comparison for the work done was from observation. We chose Albuquerque Plumbing & Heating to do this job which would take an estimated three days. The skilled personnel on the job and in the office were always professional and very personable during our many interactions. The work was done beautifully and was accompanied by a lifetime, yes, lifetime warranty on the unit! If you want your job done right the first time, call Albuquerque Plumbing & Heating.
The technician was knowledgeable, answered all my questions, but the price quoted for installing two valves and a back flow preventer on my boiler were astronomical. For parts that would cost around $120, installation fee was about $1500. I am not an HVAC tech. but these prices seemed steep to me.
I had a great experience with ABQ Plumbing, Heating & Cooling! The receptionist was very friendly and professional and let me know pricing ahead of time. I received email and text alerts when the tech was heading over. I also received a text with a little intro and picture of the tech so I knew what he looked like before he came to my house! I really like that extra step, to make sure the customers are comfortable and know who they are letting into their home. The tech, Michael (his name-patch said Laine, maybe nickname?), called and said he was running EARLY and was able to come sooner than the appointment time. I told him my problem, kitchen sink is clogged, and he was able to fix it and be on his way in 15 min. It was super quick, super affordable and professional! Michael (Laine) was super friendly and efficient. I'll definitely be calling this company again if I have any future issues.
Nicholas replaced two evaporative cooler bearings. Completed project included inspecting, lubricating and turning on the evaporative cooler. The motor required a slight adjustment and he did it without hesitation. If you need a reliable Plummer to repair your cooler these are your people.
Brian continues to do a great job in working to diagnose our problems with our tankless water heater. He has had to come out a few times to identify the problem. He has been thorough and efficient and has demonstrated great customer service!!!
Aaron was prompt, courteous and honest about the work I was contemplating having done. He offered me an estimate, then suggested other ways to deal with the ductwork issues I was having. He then got me an appointment for the following week to install a new thermometer, which that he will be installing. The company has an excellent employee in Aaron Smith.
The technician Dimytri Garduno was very professional and informative. I was given many options to help solve my problem and it worked out great! My home is cooler than ever before! I will use them again!
Mark gave me a courtesy call before he arrived. He was polite and professional. He stayed on task and explained things to me. He got my drain unclogged and he did an amazing job. I would recommend him to family & friends. & I'd give him a 5+/5 stars.
Daniel H. was the tech that helped us with our toilet. Super knowledgeable, polite, honest, straight forward, and very friendly. I highly recommend Albuquerque Plumbing,Heating, and Cooling because of hard working employees and reputable techs like Daniel.
I called ABQ Hearing & Cooling on a Monday, and they had a service technician out to my house by Wednesday. Abdul was on time, professional and friendly. Even better, he serviced my cooler in less than an hour, and he did a great job. I’ll definitely be getting work done with them going forward, and hope to get Abdul as my technician again. He was awesome! Thank y’all!
Thanks once again to Albuquerque Plumbing for great service! Dimytri and Francisco were very helpful and explained what they were doing and why they were doing it. A.C. closed for the winter and heater feels great!
Would highly recommend this company. Very friendly and professional. I was given a quote and after job was completed the price dropped because did not take as long as they anticipated, so very honest also. Great job Aaron and Orlando.
We had a gas leak and our Water heater was not up to code and leaked. Albuquerque plumbing and heating responded immediately to my call.
The service technician was very Attentive to our needs and was able to install a new water heater and upgrade all the pipes to code. He also repaired our furnace as well.
I would not hesitate to call them again and would suggest if you need help in the future, these are the people to contact.
Gregory was prompt courteous and extremely knowledgeable. This was the e second time that we used Albuquerque PLUMBING and I would highly recommend them to anyone. Their office staff is also well organized and great with follow up.
Albuquerque Plumbing/Heating/Cooling has always provided me consistent, timely and professional service. Their service technician Chris Heath came for my annual furnace service appointment, and he was also very professional, thorough, and informative.
Nick was excellent and a good person. He brought his midwestern friendliness and integrity to Albuquerque and was prompt, caring, personable and honest in servicing the floor heater.
ABQ Plumbing, Heating and Cooling remains my go to for year round maintenance and repairs on these systems. The quality of their work and technicians is excellent. They stand behind their work and you can have an open conversation with them if there's anything you question.
Had a new ac and heater installed. Andrew and Max were great. Very professional, efficient, and did a great job. Quickly responded when there was a thermostat issue. We will definitely continue to use the company and Andrew and Max! The quote was more expensive than another company but the equipment was higher quality and more advanced.
Ben was very professional and he explained everything that he did to service our AC unit. He went the extra mile and showed me how to properly wash my AC filters. He also put back one of the filters and even put the recliner back in its place. I was very comfortable with him in our home.
Thank you Ben for the great service you provided.
Highly recommend this company.
Outstanding service. Brian extremely knowledgeable and courteous. He better be!
He is my son!
Albuquerque Plumbing's Technician was very knowledgeable, professional. and helpful. Ben answered my question with good detail, He is an great asset to Albuquerque Plumbing and represents them very well to the public. Gold Stars!
Couldn’t be happier with this company. They did everything they promised timely and efficiently with no headaches or hassles!!! Vicente our tech was extremely professional and efficient. He actually seemed to take pride is in work and it showed!! I would definitely recommend this company hands down. Thanks Albuquerque Plumbing and Heating for job well done as you have earned a customer for life!!!!
The appt reminder emails were greatly appreciated due to our hectic schedule. I was notified approx 15 minutes before they showed up. Cameron answered all my questions honestly and even told me that the additional electrical circuits that I had thought might be needed to be added might not even be necessary after my electrical panel upgrade was installed, saving me money. We will be scheduling to have the work done in the very near future. Ivan see why they are so highly rated !
I cant say enough good things about this business. With a severe cold front moving in, we were at a loss as to how to light the pilot on our floor heater. Went to Home Advisor. No help there. Went to Angie's list. Perfect. This was on a Saturday night. They sent over Brian. Not only did he do great work but he was just a wonderful person. I highly recommend this business!! Reasonable prices too! Used them again when our heater wouldn't work. Here the same day. Heater works great. We will continue to use this company.
Kaylynne setup my appointment initially and was extremely nice and made sure the techs were dispatched at a very specific time because I work graveyard and sleep during the morning. Nicholas and Aaron came on time and fixed my AC issue quickly and did not charge me for any unnecessary items or unneeded work. Very fair pricing for outstanding service. Will 100% make Abq plumbing/hvac my preferred contractor.
Aaaron was punctual, professional and cordial. He and his partner were very knowledgeable. I will use them again and recommend them. The office staff were nice and right on in scheduling the appointment.
I am a recent customer, I switched from another company. I have since used them to install a kitchen faucet, repair/replace a toilet and install a furnace. Their professional is top notch, I am comfortable with the technicians in my home as they observe public health protocols. They are efficient, friendly and knowledgeable. My most recent visit was with Aaron smith and he was training an apprentice technician. I was thrilled to see the investment in upcoming professionals in this field as we have sore need of them. Their rates are reasonable, availability of appointments is exceptional and I never feel like a bother. I highly recommend this company as they are locally owned and invest in the community.
Arrived on time and did excellent work restoring heating to a room.
Albuquerque Plumbing Heating & Cooling was easy to contact, quick to respond, and very communicative. They sent texts including the photo of the technician, the technician called 15 minutes ahead of arrival and also arrived within the times the company provided, and was professional, friendly and explained the diagnosis of the problem. I was very happy with the level of service and the company's care to ensure that its customers are safe in knowing who to expect. Terrific service that included clear communication throughout.
Preston Talbert called to prior to arrival. The company sent me a photo of the repairman so I could be assured of who would be performing the repair.
Mr. Talbert was professional, ID himself, reviewed what was the concerns, stated what had to be done & explained the company warranty on the service call. He also gave me an approximate time frame for the repair. He exercised patience & explained the procedural steps when I had questions. Prestion was personable, ensuring the area was clean, dry & neat after the repair. He asked if I had any questions or concerns after the repair.
I was very impressed with the promptness of the call response, service person (Preston Talbert) & charge for repair. I will call this company again for repairs. I highly recommend.
Efficient, thorough, timely service from ABQ Plumbing and Heating. The technician, Cameron, was very professional, kind and explained everything that was to be done and then went over it again when complete. I was very happy with the services.
I highly recommend this company. We called on a Saturday morning and they arrived in about 30-40 min. The technician, Ben Montgomery was great. He was very knowledgeable, courteous and extremely helpful. He called to give us notice when he was arriving and answered all of my questions. My dog loved him too. The service and support from this company is great. Just ask for Ben.
Albuquerque Plumbing, Heating & Cooling is an amazing company! I have been using them for years for all of my heating, cooling and plumbing needs. Recently I had them out to fix a leaking faucet in my kitchen and bathroom. I ended up replacing both. The technician Orlando was awesome! He was very polite and friendly. He went above and beyond, explained everything he was doing and any problems that arose with the job. He even did a quick fix on a cabinet door that was coming loose under my kitchen sink. I highly recommend this company. They are top notch!
Excellent customer service from start to finish. Dallas was very thorough from beginning to end. I have to admit when I first called not knowing the extent of the issue worried it’ll be very costly. I was pleasantly surprised at the amount charged and I will be utilizing this company in the future for my heating and plumbing needs. Both technicians that were here Practiced extreme safety with masks And distancing felt comfortable through the entire process. One last note they also were very prompt and exceeded repair time frame.
We had to have our piping completely redone throughout our home. They did an excellent job. Very professional, cleaned up afterward, and all of our many questions were answered. I didn't hesitate to have them come back out for our ac/ heating unit inspection. Andrew came out this evening for the inspection and did an exceptional job. Even though he came out for such a late appointment, Andrew took his time to make sure the inspection was completed properly.
Switched over evaporative cooler, added descaled to water for cooler , replace went pipe
Christopher Heath was absolutely professional, efficient and super nice. He did a great job on the heating system. Thank you Chris for all your hard work. We appreciate you and all you did to help us get things up to code.
Nickolas did an excellent job of coming on time, his demeanor was professional yet pleasant. Helped out my husband and lanlord so much !! He was very thorough and detailed in answering all of our questions and concerns . He is definitely an asset to his company working so diligently and efficient .10/10 recommend on having him as a technician. He deserves a raise, promotion . Fixed our heater problem in no time thank you .
Outstanding service! I had a clogged sewage line, called and had Greg at my door within a few hours. Greg was professional, kind and genuinely cared about making sure my problem was taken care of. Thanks Greg, I appreciate it!
Excellent customer service! Definitely would recommend Marcos for your next heating service! Thank you, The Sierra’s
Woke up yesterday to some wet carpet near my washing machine. Abq Plumbing answered my call and immediately got me scheduled. The team arrived on time, and their communication before, during, and after the repair was excellent. Leak was fixed in about an hour at a very affordable cost. Will be returning here for all my Plumbing needs. Keep up the great work!
This company does great work and the people working for it are always helpful, pleasant, and professional. Thank you Cameron for your work today. I appreciate that ABQ Plumbing reconfirms appointments before, and the day of service and sends a text with a photo of the person and some information about the person who will be working in my home.
We could not find the Clean outs so he had to go through the roof. it was a 3 hour process with changing blades and adding line to go down. But Jeffery was tenacious, and worked at it. Finally we saw results - he was pleasant, polite, throughout the entire process. He also gave me some great tips and recommendations for maintenance, and suggested that if i cannot find the cleanouts - to have some installed. i really appreciate being able to get an appointment the same day that i submitted the request. Great service from the get go! THANK YOU!
Mark came to our house and did a diagnostic, he let us know if we got the part exchanged he could come back in the afternoon to install it. We did and he did. The service was great, Mark was super professional, he wore a mask in our home, explained everything to us and showed us his completed work. He cleaned up all of his mess and gave us a 30 day warranty on the install.
Absolutely awesome company. Michelle (administration specialists) and Dallas (plumbing technician) are fabulous. They both assisted in taking care of a major water leak problem on a Saturday. Michelle is great as a customer service representative. She is polite, courteous, and a joy to work with. Dallas, a professional this company is blessed to have. He is professional, knowledgeable, polite, and a person who gets the repair done right! He repaired a water leak after identifying and cutting into the wall. The water ran into the garage and pantry area. He worked into the night to ensure the repair was done correctly.
Dallas is the person to request if you have a plumbing issue. You will not be disappointed! I felt like a valued customer. Bottom line: This should be your first company to call for any plumbing issue.
Prompt, professional, knowledgeable Mr. Montoya took the time to meticulously explain the problem with the boiler, what steps he took to solve it, and his placing a work order for a plumber to finalize the repairs.. A very good experience, I certainly recommend them. Thanks.
To make a long story short, we had a really horrible company through our home warranty company come out last year to repair our HVAC and it ended up going out again this year in the hottest week of the year. We reached out to ABQ plumbing and heating for an emergency consult and Marcos came out at the scheduled time. He was upfront and honest about our HVAC system that it needed replacement. He made sure to test our furnace which was working well, so we only needed the AC unit. We were planned to go to Arizona the day he came out to work on it and had our in-laws coming out the same weekend to stay at our house x 2 weeks. He understood our dilemma and he worked it out with his team so he could come the following day for installation. He and his partner got to the house at 11am and worked until 9pm installing the new unit and repairing old damage from the previous company. I have nothing but praise for his hard work and willingness to work things out so we could have cool air again and not have to sleep in our room at 96 degrees. This guy deserves a raise because he honestly went above and beyond and fit us into the schedule when the company was booked out and his work was fantastic. I don't know if you're allowed to request repairs from a certain worker, but if you can, go with Marcos Pacheco because he will go above and beyond.
Our AC went out late last summer. We chose to wait to replace as summer was ending. Little did we know how longer the summer would linger and we were miserable for several weeks. Initially we had another company provide us with an estimate. The technician was honest with us and said only the AC needed to be replaced in order to try to save use some money. His company however did not have a specialist who did that and kindly referred us to Albuquerque Heating and Plumbing. That was a blessing in disguise. Marcos and Aureliano came out on Wednesday and gave us quote to do the work, in fact providing us with three options. I have to include they showed up right on time. We accepted the most affordable for our budget and they showed up on Thursday morning, again on time and stayed through early evening to get the job done,, which they did. Both gentlemen were professional and courteous. Their work was excellent. From start up to clean up. We are looking forward to a great summer. Thank you so much Albuquerque Plumbing. We will surely use you for all our plumbing, heating and cooling needs in the future. Your team is exceptional. I would be happy to provide references for your great company. Thank you!
Quick response. Gregory was courtesy and very professional. He replaced some piping under our sink into the wall. Looks great. We will definitely use him again when we have plumbing needs. Thank you.
I would like to say that my experience with Albuquerque Plumbing, Heating and Cooling was excellent. Everyone was courteous, knowledgeable and professional from the schedulers all the way to Kurston Kramer who was the technician who came to my house and diagnosed the problem with the heater. He made sure I understood the problem and costs before he proceeded. He turned up on time, solved the problem so that my tenants would not go another night without heat, and followed through the next day solving and completing the job.
I plan to continue to use this fine business and am so impressed with the people and service they offer . Thank you to all of you. Cynthia
Very quick and efficient. Great service, super friendly, and reasonably priced.
Tanner and his apprentice were great. Tanner is very knowledgeable and fixed the issue with the water heater exhaust flue quickly and professionally. Thank you Tanner and apprentice. Just want to say what a pleasure it is to work with the persons who answer the phone, make appointments etc.. What a great group of people you have. Thanks all!
Luis and Andrew did a fine job in getting our issue resolved.
A component on our new water heater failed. Albuquerque Plumbing, Heating & Cooling got someone to our house the same day. William Kleinstiver diagnosed the issue and confirmed the component would take significantly longer to get than an entire new water heater. They replaced the water heater (under warranty) two days later and we've had no further issues. We're impressed by Will's knowledge and his work is super tidy.
Great job. Very fast and on the holiday too. Reasonable price considering holiday fees. Flat rate per job. Not hourly. I was expecting it to take a while so was pretty happy about flat rate. Maybe 30 mins all told. Clean job too. No detritus left behind. Stucco wasn't damaged. My exterior faucet had snapped clean off while I was replacing my evap cooler's water line. Appreciate the fast repair on a holiday!
I have used Albuquerque Plumbing, Heating and Cooling numerous time and have found each technician to be very professional, knowledgeable, and complimentary of their company. They like working there and I think that speaks volumes.
Albuquerque Plumbing and Heating is a great company to work with. My husband and I would like to thank Peter Puglise and his team of technicians, Darian, Kevin, Jona, and Dustin, the electrician, for the great job they did converting our evaporated air conditioning system to refrigerated air. The team was very professional. They arrived at the appointed time, were all very courteous, made no messes, and left the house each day in great condition. It was a complicated job and they explained what needed to be done and how they were going to accomplish each task. It was a positive experience from start to finish. They responded quickly to all of the questions and concerns we had regarding the project and the price for the job was comparable to other companies in the area. We recommend Albuquerque Plumbing and Heating without reservation and we will definitely use them again.
Gregory arrived on time; he was friendly and explained what he intended to do. He worked quickly; his work area was covered and cleaned. He was very professional; I recommend him highly as he was excellent!
Kurston and Drew were scheduled to perform routine cooler/heater maintenance. They found a carbon monoxide leak in the process. They were extremely knowledgeable and professional explaining all my options. Both gentlemen were very courteous and helpful. What an asset they are to the company! We have had many various services performed by the company and the service has always been outstanding.
Love the fact that they have a female with so much knowledge and so helpful. So thank you, to Pam! Quick to come out and do my fix, not a band-aid but fix. Very clean and professional. Thanks!
My old cooler went out on me, and I decided to have a new evaporated cooler put in my home. I was so happy with the estimate I got, I had other estimates and they beat the prices of all of their competitor’s. They also gave me the options for the different kind of coolers they offered. And I went with the Aerocool.
I actually made appointment for a month out from the time of the estimate, but it was to hot to wait that long. I called the office on a Friday and my tech was here on Tuesday.
Jason and Jefferey did such an amazing job. They made sure I was happy with the product, when the air flow wasn’t was it was Supposed to be the jumps right into the attic and found the issue. They were fast and efficient. I will be sticking with Albuquerque Plumbing for all of my needs. Thank you guys so much.
Was very professional arrived before time, fixed the problem fast. We'll use you again
Hi, Everyone should know that your company "Albuquerque Plumbing, Cooling and Heating" is the BEST
Company in Albuquerque and surrounding areas for their Plumbing Needs.
Your employee Reyes, found the PROBLEM quickly and Eric FIXED IT!
My Anxiety about this Huge leak in my house was Scary for me (as I am a widow and on a fixed income) But your Great Employees Saved my worries in a matter of several hours and the cost was so within my budget.
Thank you from the bottom of my heart. I would Recommend this Company to EVERYONE who has a problem with their home.🤗
Gloria Wilson
Jeff serviced my clogged drain today. He did the job with very little noise and cleaned up after better than any others before. I plan to call them for all my home service needs. I was informed by Jeff that they also do electrical work, dryer vent maintenance under the house. I have used other companies and none have ever made me feel comfortable like Jeff. Thank you
There service and technicians are excellent. They should all be commended for the excellent work and professionalism. I highly recomend Albuquerque plumbing and the crew that did our system. Darion was lead and his service, knowledge, and technical abilities were excellent. He is also very personable with customers and related well to customers. He should be recognized for all his attributes.
Daemon came on time and was very professional. We needed a smoke detector battery changed in a 12 foot ceiling and he took care of it quickly. We asked for an estimate for moving the detector, and replacing can lights, and he checked the fixtures and prepared an estimate. We needed a new electrician service, and we will be using ABQ Plumbing for our future electrical needs.
Albuquerque Plumbing, Heating & Cooling met all of my expectations for reliable and professional service. The tech was polite and explained what he would do to clear drains before he started and what the charge for service would be. He was also neat and did not leave a mess. I am very impressed by this company and will recommend them to friends and neighbors.
I am always quite pleased with the service this technician provides. Foremost he does perfect work. Also foremost: he describes the work thoroughly in terms which I understand, offers choices, he is very nice, and over the years I have come to trust him completely. If I could think of higher praise I would state it
We picked Albuquerque Plumbing and Heating because they had done work for us before. They installed a new air conditioner unit for a very reasonable price. Before installation they worked with us concerning our Covid-19 concerns. The two workmen who did the installation did an amazing job. They were professional ,courteous,and efficient. I would strongly recommend this company. We will use them again.
Orlando was extremely helpful, polite and knowledgeable. He completed the work I needed done letting me know the process along the way. I would hire this company again for any plumbing needs.
Everyone who works here that has ever been to my home is always respectful, and kind. I appreciate their professionalism.
Excellent emergency service at a reasonable price. They kept me informed about the arrival of the technician and also sent me his photo and brief resume. I was very happy with the experience.
Phenomenal service! Thank you to Mr. Cameron Mitchell for fixing our kitchen lighting. We had three electricians that couldn't repair the problem and it took us two months of ordering parts and failed repairs. Cameron tested wires other electricians didn't test and fixed it all. I highly recommend them. Thank you so much!
Idalia
Daemen came to repair electrical wiring that we accidentally damaged. He inspected the area thoroughly and was able to isolate and repair the affected area, thankfully before any serious consequences of our home improvement project occurred. I'm also grateful for the office staff that contacted me first thing this morning after receiving the appointment request I'd sent online last evening. You guys are the best !!
Be cautious if things go wrong when they come out to fix the problem you are facing in your home. When they came to my house the tech caused damage to my ac. Long story short it was a battle trying to get them to fix the damage. Ultimately the damage was never corrected and they just gave me the runaround. I spoke with the tech and a manager. Lots of promises to make good on the damage but they never did.
Update:
I spoke with a different manager recently. The problem was corrected. Mike listened to my complaint, made good on the promise that was made, and exceeded expectations. I would recommend Mike and the associate he had with him. Thank you ABQ heating and cooling for correcting the issue.....I really appreciate it.
I am very happy with the knowledge & professionalism I received from James with Affordable Service Plumbing-Heating. He was thorough with my questions and I received good service. I would be comfortable in requesting that James Crespin return to assist with further services I may need in the future. Thank you James!
Placed an request for a service call as my heater was not starting and my water heater were making some weird noises. Was expected to see a technician sometime the end of next week. Even after calling 5 other companies this was my earliest option so I went ahead and booked an appointment. I was even able to get just one with a cross certified technician so both heaters could be looked at, at once.
Woke up a day later with a call asking if I would be open to doing it today, guy came in easily diagnosed my furnace and water heater and fixed their problems. Told me that he had pushed the AC repairs back in favor of doing heating repairs today as it was pretty much cold as all hell right now. Really appreciate the company and tech for doing so and am now able to be all nice and cozy.
William, with some support from assistant plumbers, did a great job on this difficult installation. He encountered a few unexpected problems, but was professional throughout, and dealt with everything in a conscientious and hardworking manner. I now feel confident that my water heater is safe and working well! So great to have hot water!
Jeff is a great worker. Calm, friendly and he explained every step for me. He fixed the problem much faster than the previous company did. I highly recommend him
Professional. Clear communication and repairs completed. Also got an estimate to replace the water heater.
Marcos repaired our ac. They were amazing and wonderfully knowledgeable about what needed to be done. They answered all of our questions and performed all the services we needed! They were available when we needed them. Thank you so much Albuquerque Plumbing, Heating, & Cooling!
Lenny and Ray came out to repair the falling apart 66 year old water line to my house. They diagnosed and explained the issues clearly and completely. The repair was scheduled but they were able to squeeze me in earlier than planned. They were quickly and efficiently-so efficient that the job came in under the estimated price and I got a break on the bill. Highly recommend.
These guys did an awesome job. They listened to my needs and concerns. They had a crew of guys come over to install everything and did a very professional job. The last piece was a Hydroflow water conditioner. Thanks guys, you're all a great bunch!
Christopher Martinez was great. He was helpful and just all around nice guy. I will recommend ABQ plumbing
Corey was awesome!! Our mainline clogged past our past our property line where it connects with two other buildings from across the street. He wasn't able to clear it on our side but continued to work on it until he located it 60 ft out. He didn't give up and was able to clear the line. Thank you very much Corey for your persistence and dedication to the job!!
This is a great company. All the technicians were nice, professional and cleaned up after themselves. The job got done in the time stated and the price was very comparable to other quotes I received but their unit had better ratings than the other companies I contacted. The office staff is great on the phone also and I used their no interest financing. What more can you ask?
I was surprised at how quickly they were able to come out. They were very professional. I am so happy to be able to use my kitchen sink again!
Very pleasant and professional. The guys exceeded my expectations and did great work.
Albuquerque Pluming, Heating & Cooling sent over Service Tech Daniel B.
He was awesome, knowledgeable and most of all professional. He was able to go beyond what another company was to lazy to do. I will be continuing to use this company and I highly recommend APH&C.
Thank you.
Jerod and Jacob was extremely professional! Jerod level of customer service is the epitome of what companies at all levels need to have. This company is better because of him and provides an increased competitive advantage over others in the industry!
Dallas was such a blessing to have fix our kitchen plumbing. He was professional, as was his work. He was friendly & open to sharing his knowledge on how to best maintain our newly fixed piping, as well as our new sink and faucet. So happy to have the water back on, everything working as it should be (far better than it was before) and once again be worry free. Thank you Dallas, and Albuquerque Plumbing, Heating & Cooling! You were an answer to our prayers! (Literally)
Marcos was super professional, knowledgeable and skilled! His whole team was fantastic and his partner did an awesome job refurbishing and cleaning my furnace and fireplace. Thanks so much! Definitely check with ABQ plumbing for future needs.
Workers were knowledgable??sp they explained everything throughly and offered cheaper comp. They relit my water heater pilot &waited to make sure it stayed lit. Very professiinal and friendly. Once again pleased with your company & employees.
Entire staff was professional appearance and behavior through finished product. Josh was good at communicating along the way,and administrative staff always prefaced a visit,with a test message, highlighting which techs were coming and when they would arrive. There were lead texts stating appointment time,and date.
Clean up was thorough and return calls were made as necessary after installation of central air and heating to meet all city codes. Explanations along the way helped us understand what they were doing and why.
I would definitely recommend Abq Plumbing and Heating to anyone who is thinking of upgrading from evaporative (swamp) cooling to central air. Wish we had done this five years ago. Certainly has made the monsoon season pleasant and much more bearable. I only have to set the thermostat at 75 or 76to stay cool all day. My old swamp cooler couldn’t even get the temperature down to 79 during the heat of the day if humidity was over about 35%. We are happy with our conversion.
Ben @ Albuquerque Plumbing and Heating led a retrofit of all of our heating, cooling, and hot water systems. We couldn't be more satisfied with the results. We have a high quality, highly efficient, fully automated system now. We replaced heating, cooling, and hot water systems with an efficient tank-less system and heat pump for the heating and cooling. They helped recommended various options, listened carefully to the issues we were having, and made dramatic improvements in all of our systems, including our duct work. The yearly maintenance plan will help protect investment. The short term price was higher, but long term I know this will help keep us safe and us save money as the work was done correctly the first time. Communication was stellar, letting us know what to expect when through text messages. We couldn't be more satisfied with the level of quality of the work and the results it gave us.
Cameron came this morning to perform annual maintenance on our tankless water heater. He was prompt and very courteous. Answered all my questions. We have an annual maintenance plan with Albuquerque Plumbing,Heating. They continue to be prompt, courteous and helpful at all times. Very satisfied with our service call and highly recommend them if you are looking for a quality company to meet your HAC and plumbing needs.
We had Albuquerque Plumbing Company come out to work on our AC system. We appreciate Nate for quickly determining what was wrong. He sent out a great crew (Andrew, Pete, and Max) who did a wonderful job. They worked hard and were very kind, professional and courteous throughout the experience. If you need any HVAC services, these are the guys I would recommend.
Josh, Andrew, and Max did a great job on my HVAC installation and are really nice guys! If you have any problem, talk to them. They are very customer service oriented and will work with you to make sure you are satisfied with the work they do. Also, everyone I interacted with at the office was helpful and courteous.
Had to call late at night for a plumbing emergency. Was treated so well given the hour. It may have not been a big fix, but was still outside my scope of expertise and was not made to feel like I was putting them out for such a small job. From the VERY polite young ladies who answered the phone, to the young man (Dave), who came out to fix the issue and was just one of the nicest people I have done business with in a long time.....their service was superb! Wonderful customer service! Thank you all for taking a stressful situation and making it manageable. Please don’t change! Customer service is so lacking these days and a lot of businesses could certainly use some training to be as good as you. I will certainly be calling you all (during normal business hours, of course) soon to do some other non-urgent jobs.
Reyes Tafoya, our plumbing technician, was professional, courteous, extremely knowledgeable, an incredibly hard worker, and actually loves and takes pride in his work! we would recommend him and his company highly.
I had a great experience with Albuquerque plumbing repairing my heating boiler system. They got me scheduled quickly, sent two quality guys and got everything fixed in a professional and timely manner. I will definitely do more business with this company.
I used Angie's List to look for a plumber and was quite apprehensive based on reading so many negative reviews about how many dishonest plumbers are in Albuquerque. Albuquerque Plumbing, Heating & Cooling called and left a message for me and I called this morning. My toilet wasn't draining, after repeating plunging. Fore Gen Plumbing called and told me their starting price is $129 and I wouldn't find a lower price. They were wrong.
This plumbing company quoted me $75 for auger service, from the toilet side. The auger didn't work, so the plumber offered $105 drain cleanout service. When the clog was cleared in 5 minutes, he told me the $105 included a 90-day warranty, free reservice if I have any more clogs, leaks, issues. Corey did an outstanding job, very impressed with his professionalism, courtesy, honesty and integrity. Not only did he call ahead, arrived early, he wore a mask and shoe covers.
Very knowledgeable. New what to check. What to look for. Very personable.
After debating and debating who to use to fix our furnace, Albuquerque Heating and plumbing kept coming up. Even the heating guy ( from another company i won’t mention) that came last weak to supposedly “fix” our furnace recommended Albuquerque Heating and Plumbing! So from the very beginning from talking to Gerald who was so nice to the super cool Techs that came... Tanner and Nick ... I cannot say enough about how cool these guys were !!! They were easy to talk to, answered all our questions, and made me feel at ease. They knew their stuff and they have just won me over as a new customer. The only thing I disagreed with was Tanner’s football team ..... but that’s ok!
Tanner stopped by to give me estimates for two jobs. He was friendly, professional, and answered all of my questions in detail. He is very knowledgeable about HVAC issues and suggested a few options for me to consider. He pointed out the pros and cons of each option. I was able to receive the estimate a few minutes after we spoke. I would highly recommend contacting Tanner and ABQ Plumbing and Heating in the future!
I have to say that Ben provided capable, professional servicing of my heating/cooling system. He ran into some difficulties because my particular manufacturer wiring was not in a standard (wrt to other manufacturers) configuration. Ben persevered and worked with the manufacturer's helpline and was able to get my system up and running. He was polite, explained what was going on at all times and I was impressed by his professionalism. My only issue was with a snippy administrative office manager; fortunately, Ben's great service overshadowed that interaction. There was another team member who worked on my home, but I did not interact with him.
Jeffrey Paisano replaced a toilet, did an excellent as well as a very professional job. He showed up on time. We very notified by email that he was in his way, together with his picture. Thank you Jeffrey for doing an excellent job!
Great experience. Eric had a friendly demeanor, was upfront about the work, and was very efficient. This was my first time using the company and would highly recommend based on the service received.
Marcos was professional and excellent!! Will definitely use again
Installed ceiling fans with lights on patio.
I had 3 bids for the job. ABQ Plumbing was not the cheapest but not the most expensive either. I chose them because of Henry, their technician, who gave the initial estimate and ultimately the final installation. He was the only one who listened to my requests. I was impressed by his professionalism. On the day of the job, he was prompt, efficient, and cheerful while also very professional.
You reach a point in life when price is not always the deciding factor. Quality and workmanship is really more important in the end. For this reason, I will use Albuquerque Plumbing again in the future.
Kevin was a pleasure to have winterize the cooler and set up the heater. As always, the technicians and staff are so very friendly fly and professional. Thank you again for providing such excellent customer service and services at a great price.
Greg was awesome. He showed up in like 5 minutes and was super professional, thorough, and kind. Highly recommend his service. He saved our night and fixed our system in under thirty minutes.
The customer service was great from scheduling the appointment to the completion of the job. The pricing was good and did not exceed the estimate. The plumber was very good and efficient. I have had previous experience with them from another residence and a previous employer and had the same quality service.
Brian is one of the most professional individuals I have ever had the privilege of working with. He was on time, his work on my new furnace and AC was exemplary, and he and his team did an amazing job all around. It is HOT here in ABQ and they managed to knock the job out of the park in a day and a half. I would highly recommend Brian for any HVAC work you may need on your home!
Replaced plumbing box for clothes washer.
Everyone I talked to was so pleasant and helpful! They were able to get us in early due to a cancelation! Yay!!
Joe (and the gentleman working with him) were thoughtful, honest, respectful, and kind! I would highly recommend contacting them!!