Reviews of H & W Dispensary, Louisiana Region 1 Medical Marijuana Pharmacy. (Pharmacy) in New Orleans (Louisiana).

H & W Dispensary, Louisiana Region 1 Medical Marijuana Pharmacy

214 Reviews

101 Comments

Pharmacy

Pharmacy

1667 Tchoupitoulas St, New Orleans, LA 70130, United States

Description

Information of H & W Dispensary, Louisiana Region 1 Medical Marijuana Pharmacy, Pharmacy in New Orleans (Louisiana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place does not have the best rate, this doesn’t mean they have a bad service or don’t treat the customers fine. Take into account that usually people only give reviews when they are angry, and not when they are happy.

Map

Open hours of H & W Dispensary, Louisiana Region 1 Medical Marijuana Pharmacy

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Reviews of H & W Dispensary, Louisiana Region 1 Medical Marijuana Pharmacy

Marc Lester

So the prices are a little high ($65 an eighth.) I will give you that. It is coming down on some strains tho. But you do get what you pay for. I love having legit strains and brands to buy. The entire process is super easy. Order online and 95% of the time it’s ready the next day. I also check once a day to see if there’s new strains that pop up on their site. If they could get all their strains under $50 an eighth it would totally be five stars. Also if the cartridges weren’t so high priced I would buy those too.

Jessica R

I Love this Dispensery! The staff are always friendly and efficient and I am always usually in and out 95% of the time within five minutes. They always have what I want in stock and I’ve never had an issue picking up my medication. The only complaint I can think of are the prices are a little steep other than that two thumbs up

TruPixels Were The Real Gamers GO!!!

I just want to say I made my first visit today an was nervous. They are professional about the whole process great customer service from the young man in the front window. I’ll be coming here often the place was busy but they handle the pressure of being overwhelmed like pros impressive. In an out in under 10 mins with a crowd that alone is an achievement. 5 stars from me keep up the great work very informative helping me understand the process an taking care of me!!!!

SHANN BUTLER

Extremely efficiently ran business! Always treated with respect and a smile. I had to utilize their delivery option and was even more impressed. Although, the delivery fee could be a little less. Because driving is challenging at times with my health issues, it's convenient. If its true, I can't wait for the second location to open on Paris Ave.

lloyd barre

Where are the nice ladies that used to work here? That new clear lady in the front needs some customer service classes. She needs a script too! Came from VI to be told i can get meds in 24 to 48 hrs, and next time place my order online(very sternly). Got home and saw a text saying ready! Update I have to change my review. The ordering process was very easy once I followed protocol. Place your order online, then get a text that day saying ready. The people in the front were fast and efficient, and the people in the back were extremely nice and helpful. The meds are great, but kinda pricey. They need a better selection, but thats not on them. I will recommend this business!

Anna Farrugia

Visited the dispensary today and the staff was very kind and caring. I truly enjoyed my experience. I will say the prices are kind of high. But do not worry some of the cheaper strains are just as good as the more expensive ones.

Watersage

I am editing my previous review. I didn't know what went into the system and all the work that goes on with Medical Marijuana, and my previous review reflected that. I understand a little bit more now and know now that the supply chain can be held up at multiple parts, so a bit of my blame went on them when none of it was deserved. These peeps have helped me out, explained stuff to me and have always been patient, so honestly I had to do a 180 and update my review to reflect that. I would recommend these guys for your medical marijuana needs and I wanna thank them for being patient with my tush.

Timmy Vernier

Great staff! Always friendly and helpful. I had an issue with a product and they generously took care of it immediately. I’ve shopped other places in other states and this is by far the best!

Arikdefrasia

These guys are good, but their manufacturer's quality is inconsistent. I've refilled my tincture prescription three times now, and each time the tinctures are different strength and effectiveness. The Balanced tincture was great the first time, but it's strength dwindles as the bottle empties (yes I shake the bottle) and you have to alter your dosage while trying not to overdue it. And the Dream tincture had a nice vanilla flavor the first time, but did nothing and was useless; this recent refill it works good but the flavor of the thc is overwhelming, which tells me that it's quality is inconsistent. Point is, I don't have a problem with this place (especially since they're the only place in town) but whatever brand/manufacturer fulfills their inventory is sketchy and unreliable; especially at these prices.

James Coon

I used to sing the praises of this place but there is one thing they get wrong a lot and it’s delivery. Today is Tuesday 7/5/22. I called the previous Friday due to the 4th of July holiday to set up a delivery for today. I gave all my information including credit card information. I called them this morning and was told that they would be sending my order out in the evening. I called around 4 because no money had been deducted from my bank account. They told me they had no information on a delivery for them that day and that I would have to wait until Thursday. I thought about it and called back for a manager to register a complaint and was hung up on multiple times until I got someone who put me on hold until 5 on the dot and hung up on me. I have spent a fortune in that place and I don’t appreciate being treated like this. Edit: Went in to pick them up today. They were very nice.

Operations Manager

I was quite nervous about the recommendation to try this as an option. However, I am so glad I followed the recommendation. Beginning with the consultation with the Pharmacist, picking up my prescription and today for the first time having it delivered, all phases have been professional and timely. It means a lot when the driver is out and the owner shows up to make sure the service is prompt. H&W is a five star business.

Paul Morris

I've been a patient visiting H & W for about a month now and have had nothing but good experiences. The folks behind the counter are always friendly and courteous, the turnaround times for placing an online order is only a couple of days, the website is regularly updated with products, and the products themselves have been high quality thus far. All of that is even more impressive considering they are one dispensary serving a huge area with skyrocketing demand. Keep up the good work! Looking forward to visiting H & W again soon.

Katie Panepinto

Prices are a little high. But the staff is very informative and very friendly. The Metairie location is very nice and quick.

Robin Schaffer

Everyone was very nice. I must have come at a busy time because I couldn't find a parking space and I wouldn't say this looked the safest area in town. I'll happily pay the 25 dollar delivery free in the future.

Renee Paulino

I read the other reviews and yes it has been a growing process but the people are very caring and are doing their best under difficult circumstances. They always try to help to make sure that you are okay. Great staff!

patricia aguilar

I had a good experience staff supportive and informative super nice only reason I give 4 stars is there isn't a wide variety of product, and no card to provide to anyone to prove you are legal to have it.

Damien Hanford

The staff is super friendly and helpful. I was very nervous about getting on the medical program, but the people here are so easy to talk to, laid back, and not judgmental. Quality of their products is out of this world. I HIGHLY recommend the lilac diesel flower. If you’re having trouble getting through on the phone, please remember that this place is serving the entire city all by themselves, and It really seems to me that they are trying their absolute best to be as accommodating as humanly possible. I am so grateful for this place.

Naomia Johnston

I want to start by saying I’ve been with H&W from day 1, about 18 months of service. Yes there have been some growing pains but at this point it is all worked out. Trust and believe as a fellow business owner I am grateful for the diligence shown by the staff and owners in pursuing excellent service. It’s been my pleasure to grow with you! I would say they have “arrived” but the effort is so strong I can’t wait to see the growth in this company. Friendly staff, clean and safe environment and wonderful management and ownership!

Steve Owens

I am more than pleased with H & W! The staff is ALWAYS 100% on point. The products R in my opinion top of line. I have recommended this service to all my friends. I’m 70 years old and my quality of life has improved and I’m mobile, happy and have never slept better in my life. THANK YOU H & W

Austin Vincent

I went and received excellent service during my lunch break. Facility was clean and handled a large number of customers at normal waiting time; faster than your average pharmacy during a lunchtime errand crowd. Also, supply is due to only one source for all LA MM.... for every commenter on here complaining of that.

Christine Reuther Ball

Professional and helpful staff, answered all my questions and provided suggestions to help me decide the best course of treatment for my situation. I would like to add to this review as it has been about 3 months now that I have conducted business with H & W Pharmacy. I love this business, even more so because it is locally owned. They are absolutely the best! The staff is always super friendly and helpful, but the best part for me is that they deliver!!! I live about 15 miles from the Pharmacy, but it is located in the city, I avoid driving in the city whenever possible. It so worth the delivery fee to have my medication delivered and avoid the hassle of driving in an unfamiliar area. 5 STARS H&W HAS THE BEST SERVICE!!!

Bryon Reiger

I've been a patient for close to a year now. No one could have anticipated exactly how big the green rush would be in January when flower became available. However, H&W continues to adapt and meet the challenges of being the first medical marijuana pharmacy in New Orleans. With the new app, text message alert, and phone hold system, the refill experience has improved vastly. Oh. Got to go. I just got my text from H&W.

SarahJane Guidry

Have been going to H & W for over six months, and every experience has been professional and warm. They are busy, and for good reason! Appreciate the knowledge and help from the Xavier Rx students as well as the helpful and kind staff. The space is safe, clean and easily accessible.

Mike Knowles

I have never had a bad experience. I know the selection is limited but look at the area they are covering.

David Lorant

Gema was incredible helpful and helped us out in a such courteous heartwarming way, we can highly recommend this place!

Turd Ferguson

I BELIEVE BY NEXT YEAR PRICES AND PRODUCTS WILL FINALLY BE AVAILABLE AND AFFORDABLE. Thank you for making a excellent dispensary for all of us who use marijuana as medicine.

Jacob Spencer

Finally you can get flowers in louisiana!! The grease monkey flowers was pretty good..on the website it looks like it's gonna come in a jar but it doesn't..comes in a resealable plastic pouch. Overall good experience though..friendly staff!!

WEST

One of the best buying experiences ever. The people here are helpful and helpful with anything you may need.

Taylor Schwab

Wonderful customer service and very helpful knowledge of their products! Will definitely be back!

Travis Goodwyne

Overall great experience. Took 3-4 days to fill prescription. Took about 20 minutes to pick up order. I Understand that they are the only dispensary in Nola. That being said all flower seems to be sold out after I left according to website. Expect high prices, not a lot of flower, and sometimes unorganized and overwhelmed staff. Please advocate for other pharmacies to become approved and get licensed to sell medical mj in Nola to take the pressure off this one pharmacy. Thank you guys.

Madison Hunt

Amazing staff!!! I have been a patient for a long time and I am so happy to see their business grow and see so many people find relief. Especially with the new online ordering, they are efficient, kind, and so helpful.

Agnes C LeBlanc

On tincture and inhalants (pods) for four months. I can honestly say these products WORK. I would prefer getting off my pharmaceutical medications due to all the horrible side effects, then your doctor changes your cocktail (as they call it) more side effects. The cycle continues and I feel by that time what have you become? Within the first month, with tincture & pods, the difference was extraordinary. For the people that think it's the same as smoking recreational IT'S NOT!!! You DO NOT get the high with Medical Marijuana. You get the medicinal side extracted from the Cannabis plant. It's all natural. If you believe in Science & Art of Herbalism from everyday plants that grow in your own back yard. It's no difference. On another note, I had problems phoning in as well a couple of days ago. The "light bulb" went off just to remember FLOUR had just hit the streets of New Orleans. How overwhelming those days for H & W must have been? I've encountered nothing but courteous, friendly smiling faces. Professional, educational, and willing to answer my many questions I had via phone or in person. Go into this with an OPEN MIND. Times are changing people. Computer world is now so MODERN TECHNOLOGY why not the medical world become an all NATURAL APPROACH?

L

I’m giving 3 stars because I find that their customer service is lacking. The ladies on the reception phone line and at the front desk in person have bad attitudes. Of course, they are the only dispensary in the state so they can have poor customer service without repercussions. I found the male pharmacist on the video you’re made to watch was rude in person and had a bad attitude as well. The woman behind the counter treated me like I was stupid and told me to “watch the video ma’am” after I’d already been sitting there and watched the video 3 times. I have three stars because the actual pharmacist who was a woman was lovely. Also, I’ve been to dispensaries in other states and they are like high end boutiques with excellent customer service. At this dispensary, you can’t see the products or a list of prices. In other states you can see all of the products and the prices. You can do better HW dispensary.

Tonya Walls

The staff are accommodating,informative, kind and professional. I have had a wonderful experience at both the H&W pharmacies located in Circle Grocery and the dispensary. The dispensary offers a wide variety of products and all the products I’ve purchased have been top quality. Thank you H&W

Tammy Dilizia

Thank goodness for Ms Jemma… the only front office staff that is professional and willing to do her job properly. The rest of the reception area should follow her example… they are not helpful, have terrible attitude and you can clearly see they really don’t care.

Charlene Brooks

Thank all of you for everything. Before starting, I was in major depression, non sleeping, very high anxiety. The product I have receive has helped me out. The people at the Tchoupitoulas St. store is very friendly, helpful, explained everything to me, respectful and courteous. I hope and would like to request a store in Metairie.

A H

I’m so grateful for H & W, including all of their sweet staff, and helpful security guard. I’m in town for a short stint and they helped me transfer everything over and immediately and politely got me everything I needed. I also loved that I was able to listen to Mr. Henry’s comforting voice sharing information about MM; plenty that I didn’t know about. Thank you, H&W!

Darrell “Thoughts” Howard

This is the 1st medical dispensary in the city and the products they have are A1. Despite the overload they are experiencing they are in my opinion still adapting and making things work. This is the only place where you can come and get high quality medicinal marijuana and they are only getting better. Check them out Today! You won't regret it!

Scott Jolet

It’s incredibly easy. The staff are cool and altogether it’s a pleasant experience.

Troylynn

We need more than one in the city. The prices is high but what are you gonna do if you need it for pain!

Renee Hutton

I had the pleasure of meeting the owner this week at the Tchop location. He was so friendly and made the whole experience extremely comfortable. He addressed any concerns and questions I had. I’m super happy I made this choice in my life. 💚 …

Natalie Lester'Gonzales

I enjoyed my visit, the staff is friendly from the reception desk to the pharmacy counter,I ordered on line,and they texted me a day early to pick up It could not be simpler.Thanks Mr Henry and Staff, I will be a repeat offender!LOL

Tammy Ducote

Please someone give me a review on the Flowers? Is it worth? What kind of delivery schedule will be used to deliver the flowers? When I called a few days ago you were already out.

Gabrielle H

There needs to be more places in this city we can get our supplies from. The restrictions when trying to order is ridiculous. You have to place a delivery order before 12 but they make you wait on hold for 30 minutes to tell you that. The items are so expensive for such a small amount and potency. I wish this state would hurry and legalize this completely so I can buy elsewhere.

Eric Dunbar Blogger

I have chronic back and nerve pain. I have taken opioids for the past 14 years. H&W Dispensary has given me hope in what was a hopeless situation. The staff is polite, the pharmacists are knowledgeable, and the product is good considering Louisiana's marijuana laws and how THC can be ingested. Yes, the product is expensive, but worth every penny. Although I am still working out the formula that works for me, I have hope that I will soon be pain free. Thank you, H & W Dispensary.

Lynne-Babette Ruff

The staff here is friendly! they know exactly what they're talking about! Are very attentive for any question that you might have. This medicine has helped me so very much yes the prices are high but to have relief is a wonderful thing!thank you!

Patrick Coombs

Some of staff friendly,some not si much,now Mr Ruston (good person)

Frank Valls

Slow and disorganized but there is no competition to give incentive to improve. I've had my orders processed incorrectly on multiple occasions. Hopefully will improve with time.

Mack Summers

GREAT PERSONALIZED PROFESSIONAL SERVICE. COURTEOUS AND HELPFUL STAFF THAT PUT THEIR CUSTOMERS WELLBEING FOREFRONT. GREAT PRODUCTS THAT MEET YOU EVERY MEDICAL MARIJUANA NEED.

Courtney Sheffield

Always a pleasure to go & yes, since flower is now there, service times are a little longer but they will get the hang of it. All staff are very pleasant!

Dee2 Real

Everyone from the front desk, security, to the pharmacist made my visit so welcoming and amazing. I actually left with a lot of knowledge about each product offered. I would definitely recommend H &W.

Madelin Groenhagen (Mad Destinations)

Really great place to go pick up your medicine. The employee there are very nice and knowledgeable and make the whole experience of pleasure to deal with.

Keena Landry

I had my first visit yesterday and I was very pleased with how everything went. Staff was nice and the pharmacist was knowledgeable on the products I could use. The prices can be steep but I honestly think it’s worth it.

ROBERT McMURTRY

Good. There has been a marked improvement over the last couple of weeks. This place went from a disorderly, curt, and rude place, into a very pleasant experience. 4-star!

Renee

Staff is very great and accommodating especially during this pandemic. We need places and staff like this everywhere. Thanks. Keep up the good work.

I RJ

It was professional and I didn't feel embarrassed. THANK YOU

Pamela Tank

This place is amazing im am so thankful I am able to be a part of the program. The staff is friendly 🙌 and totally make you feel welcome 🙏 …

Brent Miorana

Very friendly and fast lack knowledge on product also the drops kinda inconsistent. Vape works alot better. prices still HIGH!. HaHa!

keith thompson

Jury still out, I'm hoping that Louisiana will catch up with other states way of handling the medical cannabis. I am a long time medical cannabis patient. I have been out of Louisiana for a couple of years because of the medicine available in other states. The method of allowed ingestion here doesn't work for everyone. Don't get me wrong I am proud of Louisiana being the first in the region to allow it, that's why I came home!

JOHN WILLIAMS

Beautiful faces, beautiful place. Makes me feel prideful to buy legal Louisiana cannabis. Life changing. Thanks y'all!

Arielle Tillis

Edit: After a bad experience with a customer service representative I was called back by a different employee and able to explain my situation and get the help I needed. Incredibly appreciated!

Rebecca Wise

Don't have enough product in stock .need more suppliers

dean florio

These people are kind and compassionate care givers. They know their business very well. I am so thankful for them.

Kelley Williams

The employees are great. They are very helpful and friendly. It’s a kind of lonely spot but I felt safe. They always have a security guard.

Carole Ormiston

Very pleasant experience. Staff very knowledgeable and helpful

Lisa Ridge

Very informed staff, cordial and supportive staff to all of their patients. One of the best choices of my life!! Thank you guys!!!

Nancy Bourque

The staff at h & w dispensary are very kind and helpful.

Trent Smith

Prompt, knowledgeable, and friendly! Delivery is fast. I LOVE H&W Dispensaries!

Adam Bryant

This place is great. Gets super packed at times but lines move pretty quickly

Lisa G Johnson

Order & pick up. Perfect.

Louis Stewart

I was treated very well, and received excellent customer service 👏 …

Connie Freeman

Friendly service and professionalism at its finest..H&W is the best in the business.

Marie Hughes

They are very knowledgeable and helpful. I highly recommend that you go there. Pun intended.

Emily Aucoin

always super helpful and willing to explain anything you may have a question about

Kim Borel

Fast service if you call in prescription. Only thing I wish they would have more products to choose from

danielle turner

Do I need a medical card or can I walk in with my state ID

Brandy

Professional and friendly service.

Michael Richard

Many of their links say "Info not available", or the info that is there, is generalized, it redundant to other links.

Jessica Williams

Love the place .. they are always so helpful to my needs.

Anna Lloyd

Fast friendly kind understanding people . Knowledgeable MDs pharmacy professionals

Darren “Deken” Stander

Very secure and safe environment, easy to use.

William Jacobs

Flower are never in stocks, and the prices are very high.

Tony Winegarner

Extremely polite and helpful staff .

Richard Hamilton

PRICES WAY TO HIGH FOR MY HIGH ....

JENIFER MONSON

Very nice people explains everything you need to know. Best prices!!!

Brandy Edwards

They are very nice and informative.

Jerry Seals

Great place to purchase legal 🌿 WEED 🌿 for medical problems ‼️ …

Yolanda De La Garza

In and out qiick! Clean, professional staff. 👌 …

Chichal Franklin

Please communicate with your customers more.

Natalie Gomez

Fantastic Customer Service.

Aj Blazio Sr.

Really kool environment

Bernadette Green

Staff was pleasant

b

Staff is nice.

Danielle

Awesome!

Chris Miller

Prices are high

katrina prejean

Nadeen

Ashley Grubbs

m s

Lisa Camardelle

Vinina Delaune

Contact

Photos