Reviews of Capitol Pest. (Pest Control Service) in Washington (District of Columbia).
Capitol Pest
5455 Butler Rd, Bethesda, MD 20816, United States
Description
Information of Capitol Pest, Pest control service in Washington (District of Columbia)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Capitol Pest
Sunday
Closed
Monday
7 am–6:30 pm
Tuesday
7 am–6:30 pm
Wednesday
7 am–6:30 pm
Thursday
7 am–6:30 pm
Friday
7 am–6:30 pm
Saturday
Closed
Reviews of Capitol Pest
T M
I used them before Covid, Sean set up mu imtial appointment. After Capitol Pest 1st initial visit the rodents ceased . They came quarterly. I was pleased with their monthly fee, services and communications of Brian, my service guy and the receptionist.( I forgot their names)
Donna Jackson
My experience from start to finish has been exceptional. We bought an older house that is our dream-forever home. Needless to say, we got a surprise when we got an unexpected mice problem. I called the call center and the operator was so courteous and knowledgeable and reassured me that this was an issue they could solve. He walked me through the process and sent Steve, the inspector and Edguard, the technician, quickly. Both were very professional, explained what we was seeing and gave us measures to assist us. They were thorough, knowledgeable and very personable. I can tell you that me and my husband were in a panic but they were so detailed and thorough in their inspections and explanations that me and my husband calmed down. They gave us a great package and the follow ups appointments were set up within days. I highly recommend this company. The service is one of the best I’ve ever received. We live in a very wooded area and had a different company for our outdoor pest treatment, I can tell you we canceled the contract with them and turned all out treatment needs to Capital Pest. Thank you Capital Pest, you saved the day and our dream house.
Faith Davis
Edward has been the technician that consistently comes to our home from Capitol Pest Control. He lets us know when he’s doing outside maintenance and he even offered helpful suggestions when servicing inside. It is helpful having the same person who knows our home and knows our concerns. We have seen a great improvement.
Leslie Anne Swinley
Our technician was on time and very professional. He clearly explained what he was doing and reasoning. I’m confident that the problem we had is taken care of. I also appreciate the detailed report following the exterior inspection. The technician also took his shoes off when entering the house, which I appreciated!
Han D
I used Capitol Pest for my first 3 years at my home. They were great, price matched, always attentive, professional, courteous, on time and never complained when i wanted additional treatments. They did a great job and their products were effective.
We tried to save a little bit of money and switched to a different company last year. While they were also great, their products were not as effective. We're back with Capitol Pest and couldn't be happier.
No complaints and a totally satisfied customer!
Marshall Gross
I had a bad nice problem. I caught nine on my own and they were still coming so we called the pest company. They required us to sign a year contract because they said it’s needed to control rodents. a week after they first came there were four mice in the traps they set when they came for their second visit. 11 days later they came again for their third visit which is today and there were no mice caught, no mice droppings or activity anywhere. Hooray!! We had them spray for ants inside when they came for the second visit because we saw a lot of ants. Since then we saw only one out and I was today so they sprayed again inside. The only thing I’m not totally happy with is the price/having to sign a years contract. Everything else is excellent! Alba our technician has provided excellent service!! The saying is you get what you paid for so overall we are extremely happy with the results!
Crystal Arthur
Capitol Pest really came through for me when I needed help! The technician Edward was the best! After a bit of a scheduling issue on my end, he really went above and beyond in assessing the problem and advising how to deal with it, He was able to spend the extra time to get as much of the work done in the first visit which I really appreciated, and was able to schedule the follow up visit just as conveniently. It was a pleasure working with Edward
Dylan
I have used American Pest and Orkin and Capitol Pest is by far the better company. I assume they are better than many of the others out there that I did not use. They truly take care of you right from the moment you contact them. You feel like they truly care and listen to your issue. If you’ve been fighting unwanted guests for a long time with no progress, just feeling listened to goes a long way. Their initial evaluation over the phone was reassuring and helpful, they got someone out here within the following two days and when they did come out the tech spent almost 2 hours with me in my small home explaining his process and educating me (something that the other companies never did). Most of all he was polite and friendly and made me feel comfortable. The report I got was very helpful as well as it talks about the things you need to change in your home to prevent the critters from taking over your home like cleaning your oven or stopping water leaks and so on. Unfortunately I had to stop the service simply because I’m moving but I can tell you if they ever serviced my new area I would use them hands down. Don’t waste your time or money and go anywhere else but here.
Ariel Laguilles
Jorge came out to conduct a termite inspection and I was impressed by his professionalism, knowledge, and advice. He was courteous and informative, and I never felt pressured to decide on a treatment plan. After leaving, he was quick to follow up with an email regarding options and what to look out for. Overall, it was a positive experience and I will continue to use Capitol Pest in the future as needed.
Wendy Grogan
Edward was very professional and knowledgeable. He was very strategic with placement of baits and traps. The mice activity has diminished drastically in one week’s time. We are very happy with our service technician, price value we paid for the service and the knowledge this company has to safely eliminate our mice problem. Thank you Capitol Pest!!
Sandy Green
Aaron Kitt is the technician assigned by Capitol Pest to treat my house. He is on time and thorough. I don’t often see him when he arrives early to do regular inspections and exterior treatments, however when I do see him he is friendly, knowledgeable and engaging and listens intently to my concerns.
k b
I was very pleased with how fast Capitol Pest came out to my home. From start to finish I felt heard and they didn't minimize my concerns about the pests in my home. Edward my technician was very helpful in diagnosing my issues. He was very thorough with his analysis and answered all the questions I had.
April Shird
Edward serviced our home today and he was phenomenal! He throughly explained everything detail to me. His goal was to make sure that I understood the entire process and what to expect moving forward. It was raining on our scheduled date he walked into our home and immediately put on shoe covers. Every contractor could take a page from their book!!! I felt informed, comfortable and ready to start our service with Capitol Pest.
Paige Barefoot
Nate serviced our house today and he was amazing! He was so kind and explained everything about what he was doing and why. My seven year old was really interested and he was so kind to answer all his questions and let him shadow him throughout the service. We have loved using Capitol Pest Control. I have nothing but great things to say about our service, their responsiveness, knowledge and kindness.
Jerry Klemm
I've been very pleased with Capitol Pest. We had ground bees which prompted my first contact. They dealt with them quickly and professionally. Recently, we discovered a mouse issue. Their technician, Michael, arrived right on time for the appointment, communicated very clearly what he was finding and set bait stations and traps. He returned two weeks later to see the results and let me know that things look to be OK, but that we can have things double-checked when we get our next quarterly insect treatment.
Allison French
Edward was absolutely wonderful when he came out to get us started on a monthly pest plan! He went above and beyond and answered all questions in a knowledgeable, professional, and courteous manner. Although yesterday was our first service, I’m very happy, overall, so far with our initial interactions and relationship with Capitol Pest!
Wendell Boyd
I've been in my home for 20yrs and never had this problem. I just wanted it resolved, ASAP. My technician, Edward arrived earlier than scheduled and called to inform that he would be early, which I truly appreciated. He was very thorough in his explanation and diagnosis of my problem (e.g. how we potentially got them) and his plan for remediation. He did a detailed search to ensure the problem was confined to a certain area. He executed and explained every step. I was very pleased with the service provided. It was a day versus night comparison based on the service I previously had from a large commercial pest company performing my outside services, who I will no longer be using. Thank you Capitol Pest!
Daryelle Davis
I've had a mouse problem for a while at my current residence, and I am terrified I mean terrified of mice. Capital pest serviced my home today and I was completely satisfied! Robert was professional, courteous, and really took the time out to identify and correct the problems. He explained everything to me in detail and showed me the work he done. I can sleep a little better tonight, and looking forward to the follow up. I highly recommend this company, thanks again Robert!
Sarah Rose
I scheduled a technician through Summit Hills Apartments in Silver Spring, MD to come out to my unit to spray for cockroaches. Robert Bonham was my technician and his service was excellent.
I have lived at Summit Hills six years and half of that time, lived in ground floor apartments that have constant cockroaches adorning the spaces. I have had many technicians come out who usually spend a few minutes spraying common areas with little to no interaction needed from me. Robert, though, really made sure every nook and cranny was taken care of, including spraying outside my patio door and caulking up several areas that are common cockroach spots - something no technician has ever done previously. He even took the care to explain cockroach patterns (like the warm spaces in the laundry room, which is a common infested area and is just down the hall from my unit.) He further was able to explain some company history to me, so when I asked him how long he had worked for Capitol Pest, I was shocked when he said, "one year."
Not only was his service excellent, but his customer service was the pinnacle of my experience. In these times of isolation, his spirit and personability really made my day - who would have thought pest control would be the best part of a person's day!
I've noticed other Google Reviews noted Robert's excellent service. He deserves these recognitions.
kristine adey
Capital Pest has been a great company to work with. Their staff is not only polite and responsive they are also consistently friendly and a pleasure to interact with. Their service techs are wonderful - always on time and willing to answer any questions we have. When we had a billing concern they handled it quickly and via email! They have helped us to solve our mouse problem once and for all. I highly recommend them.
deborah papanicolas
The gentleman that did my apartment was very professional. He was nice. I have 2 cats, I asked if the stuff would hurt them. He said he would make sure I will only put where they can’t get to it. That made me feel good, that I could trust him. So Robert did great job you need more like him working for you. He is very caring person to me. Thank him for do a wonderful job.
Nkechi Ezekwe
Great service, been with them since I moved into my home. Eduardo Argueta (spellcheck?) is usually the technican for my property, and he's a very educated and informed. It's a comfort that he listens to my concerns, and provides professional solutions to the matter, rather than just spray and go like some other companies. The customer service reps are also usually friendly & responsive for billing and scheduling service whenever I call. Thanks again, Capitol Pest!
Erica Powell
My service technician Robert was very thorough and went above and beyond to make sure that he addressed my pest control issue. He was very professional and laid out a treatment plan that he would follow to get rid of the pests. I live in an apartment building but I feel more confident about getting rid of the pests because I know that this company will do their best to stop the problem. Thank you Robert!
Helen Lydon
We love Capitol Pest. They offer superb service via our quarterly (4 visits a year) contract. The technician Stephanie was here last week. She was extremely thorough, even moved furniture to gain access to the baseboards she was treating. Thank you Stephanie!!
Lashawn Marsh
The Capitol Pest team is spectacular! Steve came and evaluated our space. He was prompt and informative. Edward came and provided our initial treatment. He was on time, friendly, and knowledgeable. We just signed a contract and I highly recommend this company.
redmommy70
Really professional and knows how to deal with different pest situations! My technician is always on time if not running earlier than scheduled time. I am grateful for the professionalism! I am really impressed of the results I’ve received so far! They are very upfront with information and this is truly appreciative. I’ve been with them for about a year and I am definitely going to continue the service. A monthly fee is always better to pay a professional to do the job than to worry about treating problems yourself and they have always helped in every way possible.
Molli Chang
Alba Martinez is absolutely a sweetheart! She takes wonderful care and does the job well and professionally. I always know I’m in good hands when she arrives, she’s the best! Christina is wonderful too. Both the technicians I have had at my house are just awesome! Family business, and happy they are around. Love supporting the family businesses. Thank you!
Maria Johnson
We just started using their services and is satisfied so far. For us to continue to use someone’s business, we require 3 things: responsive/good communication, on time, and professional. Capitol Pest has been those 3 things. Edguard our technician is also very knowledgeable of the problem and the possible solutions.
Rita Frishman
Your technician, David, came to make certain that mouse were no longer an issue. He researched our past issue and was extremely knowledgeable & courteous. We look forward having him take care of protecting our home.
Dorothy Moore
Our technician, Edward, was professional, prompt, efficient and highly knowledgeable about his trade. My wife and I were very pleased with his service which reflected so admirably Capital Pest Control's work ethics. We will continue to use your services in the future.
Sharon Keyser
I am a new customer and I have been very pleased with Capitol Pest every step of the way. From my phone conversations with Steve and Hillary, to the in-home appointments with first Scott then Edward, the customer service has been very helpful, friendly, professional and thorough. I'm glad I decided to go with this company.
Rachel
Robert was the technician responding to my inquiry and he was very knowledgeable and patient in addressing all of my concerns while treating the issue. He was thorough in his inspection to look for any nests around the different windows of my apartment. He took the time to answer all my questions and concerns about my issue and was very empathetic and professional to me as I was very worried and scared.
Anh Rhodes
We are updating our master bedroom and hallway bathroom. During this process we started seeing yellow jacks coming through our walls. I called a Capital Pest for emergency service and they sent someone the same day and no charge. After talking to the lady she believed we took care of the yellow jackets. But I opted for them to come back to open walls to try to ensure the nest or jackets are dead. They came back opened the wall and didn’t see anything. They didn’t charge me since they didn’t see the nest nor activity. This business is great. I love how they are truly an honest company and not charging me. I will be coming them for my bug needs. This business is A+++ 5 stars thank you
Wander Pearle
My technician Mr. EDGUARD was absolutely professional.. He was understanding of my anxiety and was well informed and educated regarding mice. He was thorough in his going through the house and educated me on what I must do to work as a team. I am glad he will be my technician going forward. Thank you.
Lori Hill
I appreciate that the same technician always services our home. This way, he’s familiar with our home and knows where the problem areas are. Also, it is reassuring seeing the same face for each treatment. He’s very knowledgeable and whatever problem we have — mice, ants, roaches — he takes care of it and it goes away. I get reminder phone calls in advance of his visits which is also very helpful.
Trent Rowe
Front start to finish everyone was professional and caring. Very good job. Edger and Roodly are amazing. I believe Sean was the person at the office who went above and beyond. Unfortunately I didn’t get the names of the technicians who did the initial service but it was also exemplary. All are highly recommended
TonySteph Herndon
I really appreciate how punctual they are from the person who did the inspection to the people who did the treatments. We were very impressed. Also, the communication about the process was appropriately conveyed each step of the way. Capitol Pests was so great with our bedbug treatment that we are now going to hire them to control the mosquitos around our home.
Richard Huang
The service provided thus far has exemplified professional integrity, knowledge and practical problem assessment and mitigation. The technicians are patient and responsive and thorough in the execution of their jobs each time. I recommend this company to others seeking service and value.
Danielle Lafave
Called them as I heard scratching sounds coming from my attic. Initial technician was very friendly, came out promptly and identified the problem as mice, and got us set up with a plan to take care of the issue. The techs who came out to inspect the property more thoroughly and lay traps/ set bait did a great job and were also very friendly.
Responsiveness from the front office could be a bit better; they were supposed to call me to schedule a visit to seal up the potential mice entry points on the outside of the house, and did not do so until their service technician called them to remind them.
Plus their website lets you speak to someone during off-business hours but you can’t actually get someone from the office on the weekends - I had a concern on a Saturday and they were unable to address it until Monday. That is understandable but slightly frustrating - don’t bother with having a mobile electronic chat option if you can’t actually follow up. Relatively minor frustration, all in all.
Lee Clement
I’ve had the pleasure of working with Capitol Pest to treat a complex mice issue in my property. Shannon, William, and Victor all have gone above and beyond to help me and I’m truly appreciative of them.
Cristina is extremely knowledgeable and professional. Capitol Pest is lucky to have her on staff and I look forward to having her continue to monitor my property to help eradicate the mice issue.
Kd Smith
As a real estate professional, I highly recommend Edguard Arguela of Capitol Pest for pest management services. Edguard Arguela is exceptionallyt professional; his superior technical knowledge and outstanding customer service far exceeded my expectations. He arrived on time, listened intently to my concerns, and answered my questions thoroughly prior to conducting the inspection. After explaining the scope of work to be performed, he performed the work efficiently. Edguard is indeed an expert.
Ian Carrington
The staff member who came to my house was very thorough in his work and acted very professionally at all times. He took time to explain what he was doing and briefed me at the end of each visit on the work he had undertaken.
Esther Siegel
Edward is "our guy" and he is wonderful to work with. He has taught us a lot about insects and critters. And he is able to resolve our issues which can be hard and requires patience, experience and skill. We're concerned about poison, so he makes sure to ask us what we may or may not want. The staff in the office (Joi, for example), are delightful to talk with and work with for appointments, and other concerns.
Chuck Sherer
I have been impressed with their responsiveness in coming out multiple times to get rid of mice in our attic. Edguard Argueta is the pest control professional who comes to our house to do the work. He kept on coming until the mice have disappeared, as best I can tell. He brought his supervisor once for an additional examination, in case he had missed something. Whenever I have called, someone always answers the phone and responds to whatever issue I have. The service contract is not inexpensive, but in our case, a 1-year contract was better than getting one visit from a different company, which would not have been enough for our infestation. We have been pleased.
Marguerite Lucea
I have found Capital Pest (and each employee I have interacted with) to be incredibly professional, efficient, and effective. I had them initially come out for spraying for mosquito control, and I’ve now asked them to help with a mouse problem. They are knowledgeable and also very good at walking through it all with me.
Monica Young
Excellent service so far and treatments were effective almost immediately. I haven't seen a bee, wasp, ant or spider. The service technician was polite, professional and was careful to take covid19 pandemic precautions regarding physical distancing and wearing a facial covering. He took time to explain the treatments that he recommended to solve our issues. Highly recommend to solve your pest problems!
Nk Wynn
Edward is very knowledgeable about rodent and pest control. He explained to us in great detail on how to reduce the rodent population while displaying excellent customer service. I highly recommend this company.
Katherine Rausch
5 stars for incredible service and know-how. I was dealing with a mouse issue and my technician, Robert was wonderful - explained what and why he was doing things as he went along and made me feel a lot more secure about my situation. Highly recommend Capital Pests and Robert!
Stephanie Strebe
Edward, the technician from Capitol Pest, treated the outside of my home for carpenter bees. He was very knowledgeable, explained what the problem was and what he was going to do. Edward was also very polite and courteous...good job!
April Patten
I received the Silver Package and my technican was Edguard. He arrived early, listened to my concerns and explained thoroughly the process. He was knowledgeable about products & insects and provided excellent customer service.
I would highly recommend their services, look no further.
Lindsey
Just had our first service and it was a great experience! The tech was professional and very helpful in laying out what steps we could take to get rid of our ant problem. He even helped me pull out the stove so I can clean back there!
Toni Skladany
Christina and Alba have been my technicians. They are both extremely professional and helpful. They do a very thorough and complete job.
Also Jamey has been a very helpful and courteous receptionist with the company.
Forest Whitaker
Edward did an amazing job! We have worked with Capital Pest before and they always do great work. Edward was punctual, knowledgeable, and friendly. Couldn’t recommend him more !
Daniel Pedersen
Capitol Pest gives high quality, professional and friendly pest control service. I use their maintenance ace plans for insects, rodents, termites and mosquitoes, and have used them to trap and remove a rat that had moved in. They use effective low impact pesticides and give a written service report with recommendations for every visit. They give good honest advice and I recommend them highly.
Dan Chicks
I had a rodent issue that my wife noticed, I was talking with my coworker about the mice asking them if they recommend what we should do. They said to call capitol pest. I called about 2pm. The lady on the phone was very professional and patiently listened to my concerns. They were prompt in getting David the inspector out before 5pm to access our issue. They even sent me a email with David’s picture for my security and piece of mind since my wife was going to be home along with our kids. He accessed the issue and assured us that they will get the issue under control and prevent them from getting in with there seal up plan. These guys are on there best. They even have a Zoologist that trains hem in specializing in mice and rats. We also did the quarterly service for rodents and insect control. Thank you capitol pest helping us. We love that they are a family owned and operated business.
Ps our neighbor has been with them since 1981. Wow
Angela Soriano
We reached out to Capitol Pest to help figure out an issue with a major drain fly infestation in our home. They were very responsive and provided guidance throughout the entire process. Russ, Hugo D, Hugo F and Ashley were extremely patient with answering all of my questions and worries when dealing with this infestation. Capitol Pest suspected it was a slab leak and sure enough The plumbing leak detection specialists confirmed this a few days after Capitol Pest came to visit our home. It turned out we had a kitchen/laundry drain slab leak (15’ cast iron pipe replaced today). It was a huge effort to coordinate all the contractors involved to fix the pipe under the slab and Capitol Pest made sure to fit me into their schedule to treat the trench and were very flexible and accommodating. Thank you!
Amy Tinto
The staff on the phone is always super nice and friendly as well as being very helpful and efficient. The guys they sent out are professional and effective yet also friendly and very polite. I always tell neighbors who ask about my excellent experience with Capitol Pest
Marc Ortmayer
Had a very thorough inspection from Christine today. Went over the spots I knew about and found a couple more I did not know about. She fixed them until a more permanent patch could be made. Checked all the traps and bait inside - replaced where needed.
She was quite professional, security - conscious and personable. Very happy with this visit
Chef Tay Luv
Updated: rating & review😊
The technician, David was great. He came out to show me the different packages and setup my appointment for my initial startup service. But, everything after that initial meeting has lead to my review. If I could give zero stars I would. Dealing with this company has been one of the worst customer service experiences I have encountered in a while. The people who answer the phone calls have been polite. But, politeness has not been able to resolve my issue. I am scheduled to receive my first initial setup service on July 10th. But, I was billed for a monthly payment on July 1st. It clearly states in the contract that "monthly payments begin the following month AFTER your initial setup". I called on the 1st to inquire about this and was reassured that Connie in accounting would be contacting me by close of business that day to correct this issue. Close to close of business, I still hadn't heard back. So, I called to find out the status of my inquiry. I was again reassured that Connie would be contacting me the next day and that she would be able to not only correct the charge, but also initiate the cancellation process if I would like to cancel. (The difficulty I was experiencing in reaching someone who could actually help me, and thinking about how difficult it would be if I had any issues going forward lead me to inquire about canceling the service altogether). Another 24 hours later, the afternoon of the 2nd, when I tried to follow up, my number had been blocked. I could get through when I called from any other number but my own. I called from another number and spoke to someone named Joseph who again took my information to forward it to the person in accounting who would resolve my issue and cancel my service. Of course, no one got back to me. So, here I am today... Parked outside the Bethesda "location" which is nothing but an unoccupied rundown building. I, yet again, called customer service. The person on the phone seemed shocked and unsure of how to respond when I informed her that I was parked at the location and had went to the door and saw that it was unoccupied. After an awkward silence... She took down my information, assured me that it would be urgently be forwarded to the appropriate person and asked if there was anything else... I will update on Monday July 6th.
It's frustrating because I was actually excited to work with this company. I read so many good reviews and I've seen them servicing other properties in my area. But, the lack of communication, shifty business location, and blocking a customer who has a legitimate concern... I hope someone actually reaches out to me. But, until then, it's a no from me.
[UPDATE] Thursday July 9th, I am back to update my experience and review ( few days late). The OWNER himself apologized and processed the refund of the incorrect charge, explained how they had moved from the Bethesda location a few weeks ago. It seems, I was caught in a rare "perfect storm" of things that could go wrong, and I have been assured that this is not Capitol Pest's standard of service. I mean, they actually searched me down to correct this situation (Chef Tay Luv, of course, is not my gov't name, lol). They seem to be a family business that cares about customer experiences. I mean, how often do you complain about your service and the actual owner jumps in to resolve it and apologize? I have to admit, I'm excited about it because... I am deathly afraid of the spiders in my basement. I just.. CAN'T. I'm shivering with the "heebie jeebies" just thinking about it. So, I really want to continue with my setup and service tomorrow.
JoAnn Ryan
Edward arrived timely and resolved the problem quickly by placing new bait and checking the appropriate areas. The company is good to deal with by phone, too, as they work with your schedule. The staff is polite and professional, as well as effective.
David K. Popiel
We were customers for years with a pest contract in the Silver Spring neighborhood. Capitol Pest was always super responsive and informative with our occasional/seasonal pest issues -both indoors and outdoors! Very professional and excellent communication.
Nana Yaw Bawuah
Robert was amazing and helped solve my problem out quicker than anyone else. He truly is great at what he does!! I would definitely go to him again!
Maria Maldonado
We have had a contract with Capitol Pest Control since 2018 - They are a very responsible company. The people they send to check your home are friendly and knowledgeable. We had a termite problem that was resolved by Capitol Pest Control. I highly recommend the company.
Kimberly Clark
We have been using the company for a couple of years. They are very responsive and knowledgeable. We had a huge sugar ant problem that I couldn’t fix on my own. Their product is non-toxic and does not smell at all. They treat interior and exterior. Very pleased with them.
Joann Tilove
Capital Pest is the Best!
I had horrid 6 month battle with rats and used regular exterminators,
And heavy duty trappers to no avail.
capital pest really is the best!
The technician, William, is professional and really knows his stuff. The rats were gone ASAP. I couldn’t believe it! We called it the Christmas miracle.
But William assured me on the first day, he would get rid of them and he kept that promise.
Company associate Hillary is very helpful!
Tori Gaylord
Have an old family home that is 40 years old and discovered a terrible mice infestation problem stemming from the garage and house. Overall, we had close to 200 mice (mostly in the garage and then they ran into the house). Capitol Pest came out an found the source, gave us solid direction on how to clear them, educated us about the kind of mouse and their habits and used innovative bait to eradicate them. CP closely monitored the situation with routine biweekly checkups and I am happy to say the house has been mouse-free for 3 months. They got the job done! Thank you Capitol Pest!
Melanie Abdow
I have been using Capitol Pest company for about 10 years now. I’ve been very happy with their service and with their service staff. Edward pays special attention to all the areas of my yard.
Mobolaji A
Capitol Pest was very prompt and on time for the service. Initially, Edward walked me through the process of what he would do during the service and kept me informed the entire time. I will upgrade the rating once I see the issue minimized.
Leanne Boland
Jorge did a great termite inspection. He also offered suggestions for preventive measures we should consider. Very grateful for this young man's advice. Reflects well on the company.
PrettyBunny112
Robert was very kind and well-informed on the topic of wasps and how to deter them. He was able to answer all of our many questions re: these pests and made us feel safe again in our own apartment! Would highly recommend.
Peggy Branch-McCaskill
The technicians that come to my home are always professional and really take their time. They provide detailed feedback and follow up with an email. This was just the type of service we were looking for. Thank you so much.
Keith Lester
Very professional and timely. Their prices were competitive. I was under a tight deadline and the owner came out and did the inspection due to their inspectors were swamped. Extremely rare for an owner to care about customers that he did the work himself. I highly recommend this company.
P Boogie
Edward was amazing 😉 and very knowledgeable. He answered all of my questions and provided great information on the company and what services they provided. I am now able to sit on my back deck wasp free. …
Demetra Tsantes
I was thankful that Christina came to service the house. She was so pleasant and professional and figured out our mouse problem and got it solved! Very happy with her service!
Stan Abramson
The young man who did our termite inspection today was very polite, thorough and professional. Also provided some very useful information. Wish all of our contractors were that good.
Matthew Gilstein
Capitol Pest has been reliable, professional, knowledgeable and thorough on every visit and regarding every concern. We have been using them for over a year now and could not be happier; highly recommend.
M M
Aaron arrived on time for both appointments including the followup. Aaron completed all task in a timely manner and was the consummate professional. Aaron answered all my questions and insured I completely understood everything. Most importantly he found a possible entry place for our mouse problem. Thanks Aaron!
Stephanie Rambo
Edward was great! Very helpful, patient and informative. He displayed great customer service. I feel that he went above and beyond to ensure my satisfaction. Thanks Edward!
wendell johns
My most recent termite inspector was very informative and explained the various steps taken during his inspection. He also explained environmental factors that affect termites behavior. It was the best inspection I have ever had.
Steven Shane
Capitol Pest has serviced our home for 5+ years. They are on top of any issues and have resolved all issues quickly. They are true to their schedule. We are pest free due to their work.
Rhonda Newton
The service was exceptional! Juan was thorough and addressed all of my concerns. Additionally, Stephen Richards went above and beyond to take on an initial assessment. Kudos for both!
Steve Williams
we think William is great— very professional, knowledgeable, committed, friendly. Glad he’s part of your team! He found all the mice evidence, set the traps, and identified the outside exclusion sites.
Mike Roache
Hired Capital Pest for some rodent issues. They came out, the guy came within the time frame given and treated. I haven’t seen a rodent since. He sealed up at the entry points and explained clearly what he was going to do. Had a great experience.
Temple Anderson
Edward was awesome! He was professional and pleasant. He explain everything that was going to be done. I would recommend this company and the service! I rate Edward with a 5 star!
Jacob Wilson
Had a good experience with Capitol Pest. The technician was kind, informative, and made use feel much better about moving into our new home in terms of pest control
Jalen Holley
Today the Technician, by the name of Robert, came in today and did an exceptional job in regards to applying treatment to areas needed as well as being transparent & explaining the reasonings behind why the treatments were being applied where they were. I learned something new today which made me feel apart of the entire process.
Esteban Dominguez
Hugo is a great 👍 team member. He is good at communicating with needs of property. He always follows up on work done and proposals. I would use his services again. …
Stanley Orman
We attempted to get rid of a roach invasion using store purchased sprays. They were ineffective. Two visits by Capitol Pest staff eliminated the problem. We are now roach-free.
The company is responsive, punctual and most important highly effective.
Stanley Orman
Claire McC
I dealt with David Gonzalez on upgrading and scheduling service. He was very knowledgeable, accessible, and a pleasure to deal with. The service is prompt and professional. I would highly recommend Capital Pest.
Anna Elizabeth
Brian the owner has been incredibly helpful. David was also very patient during the sales process. Once we see that the pests are gone, I will upgrade this to a 5 star rating.
Randy Brown
Robert was courteous, professional, knowledgeable and very helpful. He represents your company well. I'm sure the rest your technicians are as exemplary.
Jamie Olson
Very thorough and walk me around where there signs of termite damage. My house is quite big. I was overall very impressed. High professionalism. He made sure that I understood everything!!!
Anthony Greenberg
Pierre was prompt, technically proficient, courteous, and his explanations of the proposed solution to our problem and expected next steps were excellent. All around great experience.
Jiffy Maids
Technician was punctual and polite. He explained thoroughly what the likely issues were and went about treating the problem. Edguard also advised on how to minimize if not eliminate future occurrence.
Johnnie Fairfax
The Tech was very helpful, answered my questions and appeared to be extremely knowledgeable. Dan is an outstanding representative of the company.
Nice guy to work with.
jh rivera
I found Capital Pest to be a company of integrity. My service tech Edward was very caring and concerned and took the time to answer all my concerns. I highly recommend Capital Pest.
Karely Osorio
Nate arrived on time, communicated about half an hour before arrival. He was in and out efficiently and took the time to give me some advice about what the household could do to help mitigate the issue as well.
Nancy Heindl
I have had a termite protection contract with Capital Pest for over 6O years. They pretreated our present home when it was being built 54 years ago, and we have not had termites. In this high infestation area, I believe their methods are effective in preventing termites.
Craig Channell
We have used Capitol Pest for control of termites, ants and other insects for many years in two or three different houses. I give them five stars because they are thorough, effective, neat and on time, AND they are less expensive than many other pest control firms!
Anthony “Dave” Scott
Aaron was observant, a great listener, very knowledgeable, and professional. I believe he discovered the cause of our ant issue that other companies couldn't solve.
Poli Marmolejos
Jorge was very knowledgeable and thorough in conducting our inspection. He answered all our questions, provided explanations about what he was looking at and was otherwise a pleasure to work with.
CASANDRA CASTILLO ANGULO
Technician was on time and courteous. Explained everything related about the service, provided a lot of details. I am very satisfy with Capitol Pest.
Mohammad Baqir
Last two weeks they come to my Apt.to follow up mouses.
They tried there best to cell the wholes.
Robert come this evening and checked out every things.
Thanks Robert and all capitals pest control.
John Adams
The inspector was very thorough and answered all my questions. He also was very careful to stay masked while he was inside my house, and wore gloves and booties.
Katy Pentz
Aaron is always professional and quick when he treats the house. I really appreciate that he makes pest control something I don’t need to worry about.
Pam Hewitt
Jorge inspected our house for termites and was very thorough and explained everything he was doing. He explained what we should look for in case of termite activity.
Michele Jacobs
The technician that came to my house was very knowledgeable and answered all my questions. Capitol Pest has done great service for me so far.
Andrew Bobb
Robert was awesome. Punctual and fast but thourough. He helped us with rodent issues when he was only there for other pests. Great guy
Kerryn Presley
Our technician was thorough, professional and knowledgeable about our concerns. He worked with us and was friendly to my children.
Laura Ingalls Wilding
Jorge was excellent -personable, professional land extremely knowledgeable — no sales pressure and honestly interested in resolving my issues not making a sale.
Donzell Tate
I have been a customer of Capital Pest for over a year and have found each employee I have interacted with to be incredibly professional, efficient, and effective. I would highly recommend their services.
janet langenderfer
The service was completed quickly in a very professional manner. Jorge was very helpful in providing information as we checked the house.
Chip Cameron
Edgar was thoroughly professional, courteous, and knowledgeable - and a very nice person. Glad he was my professional. Thank you.
channing wickham
Mark did an excellent job. The issue was complicated, and he handled it with professionalIsm and was very knowledgeable.
Joseph Spaniol
No mice and no crickets for years. Very helpful in ridding critters from the attic.
Very responsive, thorough and professional staff.
Lisa Large
Highly recommend Capitol Pest. They're thorough, responsive, on time and communicative about the problem, the solution and next steps.
KiDcase
My house is bug free and I no longer look like a vampire victim so they did exactly what I thought they wouldnt do and that’s get rid of the bugs. (I’m bug free now thanks to capital pest)
Justin Emmer
Friendly, knowledgeable staff that addressed our problem and performed continued hassle free maintenance. Highly recommend.
Kay Foote
The technician, Edward, was very helpful and thorough. We appreciate his time and energy.
Jake Iguana
Edgar is professional, thorough, contentiousness and courteous. Give him a raise!
Deborah Bruskin
They have worked with us before to get rid of termites. They are reasonable and professional. No complaints
Zdeslav Čunko
Very responsive and professional. Technician was very informative and provided treatment as needed in multiple locations.
Michelle Little
I have been dealing with this company since April and so far there service is GREAT SO FAR.
Alexandra Travers
Great service, they completely solved my mouse issue. The technicians are always polite and helpful!
John Zoltner
The Capitol Pest techs are really great at explaining where rodents can gain access to the house and what you can do as an owner to mitigate the problem.
Tyra Thompson
The technicians have always been professional, friendly, and responsive to my many questions. I highly recommend the cimpany.
Richard Zmuda
Very knowledgeable and friendly. Kept me in the loop about every part of the process and what they were doing. Would recommend
Kim Lopez
The specialist, Edward, arrived early and was very professional and answered all of our questions very patiently.
kofi brooks
They are a “can do company”. They have wonderful receptionists, technicians and just good overall customer service.
JGS Properties js
Robert was personable, professional, efficient, effective and extremely conscientious.
Robert is amazing!
Elena Temple
Edward was very professional and determined to help me with my carpenter bees.
Jonathan Kagan
Great service at a very fair price. Responsive management, excellent customer service and very professional service people. Highly recommended.
Doretha Anderson
Our technician Edguard Arqueta was very professional, courteous and informative.
Mekonnen M
I am very happy everything under control & capital pest control technicians it’s working hard & very good customer service l have the issue explain helpful
Thank you
Mekonnen
Deborah Snipes
The service man was timely, knowledgeable, courteous and friendly. Would recommend the company To others.
Jade Hill
Super friendly staff and competitive rates. Just completed service so I can't speak to the effectiveness of the service yet.
amir janpanah
Robert was so respectful and responsible. He went through all possibilities and details.
Mary Beth Merrin
The technician Aaron was excellent. Also Jamey the receptionist was the best !
Siegmund Fuchs
I like the fact that they can talk to you about all the nitty and gritty re: pest control. They’re very knowledgeable.
Maura Kantakevich
Pierre is great at his job -- very professional and friendly.
Erin Hurley
Nate easily explained everything to me and gave me a good feeling about follow up.
Kari Swenson
We have had very good experience with Capital Pest. They are a Local Business too!
natise s
Very professional and my tech was awesome and knowledgeable.
Ivan Sabel
Aaron the technician was superb ! Professional and competent .
Melanie Williams
Have been using Capitol pest forever...they are the absolute best!!!
Melanie
Blessed
Robert did a very good job, was very helpful today. June 16,2020
Stephanie Woodson
Daniel was prompt and very thorough with his inspection.
Torre Thomas
Positive experience and consistent with the same person. Would recommend!
Ellen Rorls
I have been with your company for 3years and this company is the best thank you
Pete Daniel
Workers were professional and explained their methods.
David Gonzalez
Very good pest Company with great service.
They know there pest
Dennis Burton
Great service, very courteous young man.
Karen Eppinger
My service person is always very friendly and professional.
Patricia Grimes
Always, always very accommodating to my requests
Anne Schenof
Extremely friendly, courteous and professional service.
Gemma Torcivia
Happy with the service, prompt call backs and professional staff
Arlene Simpson Porter
They were very intentional about correcting my problem.
Kimberly Daley
Very Kind and efficient in the service they provide
Adira Botwinick
They know what they’re talking about, prompt with appointments
Tim Guilford
Jorge was knowledge, professional, and informative.
Lenny Braverman
Good explanation of findings and extent of remediation
Katina Gaskins
Great fast/easy experience.
Kent Klopfenstein
Alba provided amazing service!
David Case
Professional, thorough and friendly.
Paul Robinson
Found the staff to be knowledgeable and friendly.
Kids extra activities
Great service from Robert.
kimberly mahaney
Very honest and punctual!
Beverly Kingwood
Detail eager to solve problem.
iliana Santana
Capital pest is the best!
Andra Howard
Very good service
South Lynn
The oldest and finest around
Irene Bopp
General bug inspection
Mark Murray
Great service
MG
Friendly and professional
Uzi Rozay
Eliminates pests
Elsa Sanchez
The service is excellent
Mary Slaninka
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