Reviews of Insight Pest Control- Seattle. (Pest Control Service) in Seattle (Washington).
Insight Pest Control- Seattle
700 NW 42nd St #209, Seattle, WA 98107, United States
Description
Information of Insight Pest Control- Seattle, Pest control service in Seattle (Washington)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Insight Pest Control- Seattle
Sunday
Closed
Monday
8 am–6 pm
Tuesday
8 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–6 pm
Friday
8 am–6 pm
Saturday
9 am–4 pm
Reviews of Insight Pest Control- Seattle
Chris Sinco
The company was quick to come out and help us with our ants problem. And also deal with a big wasp nest. Dale who came out was very professional, thorough, and even found two more wasp nests that he disposed of quickly. We should see results in two weeks so hoping for the best! But overall, a great service!
Martha Lopez
Mike is one of the best technicians at insight, always there for me and my family, our dogs are always happy to see him. Mike gets the job done and takes pride on it always.
Matthew Loftus
Insight does great job. Our main technician Gaetano is very attentive and detail oriented and always come back to resolve any persistent issues. Company has great customer service as well.
Howard Wang
I only write reviews if I am very happy (5 star) or very disappointed (1 star), and fortunately this was the former!
The technician that visited us, Maddie, was excellent! She was professional, punctual, and very helpful! Found the ant nest for us and answered all of our concerns. Couldn't be happier.
Marnie C
The technicians are always very nice. But we've been doing the quarterly treatments for a few years and still have ant incursions. Maybe that's just how it goes in Seattle? However, this morning I called to report that ants are coming in from our entry hall and making their way into the kitchen. They said they can get someone out to us on Friday (today is Monday) and that we should "not do any self treatment or clean up in the mean time".
Are you serious? There are ants all over the floor. They are on all of the kitchen counters. They are on the walls. They are making their way into the food cupboards. I'm sitting three rooms away and am constantly feeling like there are ants crawling on me because of this, and I'm supposed to just let it continue for the next 3 and a half days? By the time they get here on Friday, I may have just burned the house down. *SHUDDER*
So yeah. I guess its fair to say I'm underwhelmed with the value I'm getting for my money.
Will H
I want to say we were pleased with the excellent service and inspection by Insight Pest Northwest. Our service technicians were Mckay and Noah and they both did a fantastic job. They were punctual for the inspection appointment and clearly explained their findings. They strategically identified the steps to set up the treatment and traps. Thank you to both of them and to Insight. Would happily recommend them and they deserve the high Google rating they currently have (4.9 stars)!
Gary Forcerealty
We had some rodent activities in our house. I made the call to Insight Pest Control, and they quickly scheduled the initial appointment two days later. The technician, Michael G., is very professional and friendly. He did a thorough examination outside of the house, identified several entry points and fixed all of them. He set up multiple bait stations outside of the house and several glue pads inside the house. He provided good explanation of the process and the product they use. Great experience!!!
Melissa Webb
Jordan smith came out for my quarterly service and was super helpful and efficient. He even came to me afterwards with tips to help keep our home more secure from pests. He remembered to close the backyard gate as well which I have had issues with previous pest service people. I appreciate him caring enough about my dogs to lock up when he is finished. We used to have tons of issues with spiders and since we have had insight pest solutions come around to spray we haven’t had spiders pop up in the house like we used to. For someone who is terrified of spiders this company is a godsend. I recommend them to anyone with any pest issues! Super friendly and always willing to come out if you have issues in between services. I have never regretted using them!
helen kramarevsky
We’ve been using Insight for over a year and they come out quarterly. My favorite part of the service is that they sweep the spiderwebs/egg sacks from around the eaves of the house, significantly limiting the number of spiders we find in and around our home. We also have seen ants outside, and with their ant prevention, we have peace of mind that they’ll not get inside. Jake Roadhouse provided service for us today and we are as pleased as ever. Super professional and polite people every time.
Katherine Caiola
Insights is a great company! They are so friendly and can always fit me into their schedule. Jake Roadhouse was awesome and took the time to explain the process. Thank you!
Jeff Silverman
James came out and is just a fountain of information. We have an infestation of odorous house ants (the ants are odorous, not the house). Our tenant bought some ant traps from a store, and we found an ant dancing on top of it. The traps Insight brought are more sophisticated. They don't actually kill the ants, instead they infect 'em with something. They take it back to the colony which infects them all. You ever see an ant wearing a mask? Me neither. James is going to come back in a couple of weeks for a follow up.
I asked James how he trains for this position. He actually has quite a bit of schooling, and he has to take a test and get a license from the state.
Pistillate Flower
I would like to give some positive feedback to one of your technicians, Eric Coley. I do not use your service, but my neighbors do. I recently had the pleasure of speaking to Eric, he was so well dressed and so professional and so knowledgeable about pest control, I was so impressed! If I ever did need pest control I will surely call Insight! What a great representative for your company.
Cari Conklin
We have had Insight do quarterly preventative service for us for about 3 years now. They only use eco and pet-friendly solutions. They always check-in and see if we are having any current issues with insects and today Nikolai responded quickly for us on a bees nest we discovered the hard way the other day. He was very professional and very responsive. Highly recommend them!
Tim Eich
Marissa was an extremely helpful and thorough technician while she was visiting my home for a service. I would welcome her and her friendly demeanor anytime to come service my home. She expressed an expert level of knowledge regarding all sorts of pests.
Colin Faddis
Insight is AWESOME! Vernon and James were incredibly professional, knowledgeable, and fast! They took the time to explain everything they did with the service and let us know several times that we could call them if we had any follow up concerns. Truly and awesome service, thanks Vernon, James, and the whole insight crew!
Patrick True
Insight has been great since I started using their services. Always on time and always good with communication and explaining the services. Vernon was out to do the mosquito service and was very detailed on what he was going to be doing, what it helped with, and where he would be doing it. Even made sure to avoid areas where my neighbors have a garden! Would recommend insight anytime.
Dave P
Our technician Mike Hurst was very professional and friendly. He listened to our concerns and we feel confident that he will meet or exceed our expectations.
Jonny Styron
I absolutely recommend Insight Pest Solutions! We moved into our house several months ago and Insight was recommended by the previous owner, they had already been servicing the house for years. We continued using them and have been very pleased with the results.
Nick did a great job with our recent quarterly service - really appreciated him checking in with us and discussing what he was doing before and during it.
DESIREE ALVA
Marissa is amazing to work with!! She services our area and it’s always a pleasure when she comes to do our house service. I’m so glad to work with her and Insight Pest Solutions ! Highly recommend!
Janice Pualani
Dallan and Parker were very friendly and very professional. They explained thoroughly everything they were doing. And they tried to become friends with my pets which i appreciated. Very glad i signed up for their service.
Devynn McLaughlin
Dallan and Maika were so wonderful! Very friendly, professional, took the time to explain everything to me and see if I had any questions. We will definitely be referring them to our friends and family! 10/10!
An Le
Jordan Smith was awesome throughout the whole inspection. He catered to all of our needs and what/where we need. Would totally recommend 10/10 if you’re looking for someone.
Madeleine DeGracia
Nikolai was the best!! So nice. Really listened and responded. I switched to Insite from another pest control co whose technicians had an annoying habit of mansplaining my problems to me. Have been with the Insite over a year and have always had great techs.
slavicking
The technician Adam's was very professional. Understanding of my needs and concerns for my home. He explained in detail what was going on with my insect problem and his plan of action to rid me of the problem.
Jordan McDaniel
Great service. Very easy to use w their quarterly service model. Marissa was great, very friendly, professional and knowledgeable. I will definitely be a long term customer
Mandy Keleher
They could no perform a one time service of carpenter ant treatment on the trees in my yard which was unfortunate. Jordan was helpful technician and did what he could under the constraints of the company.
Michael Turner
We used to have an ant problem (pretty common here in West Seattle). No longer a problem since hiring these folks to do regular pest control around the perimeter of our home. Our technician, Marissa, came today and was very thorough and professional.
Ingrid Belobradic
Love Insight Pest Control! Highlight recommend them. Eric was our technician and he was absolutely wonderful! He did a great job at assessing the ant issue, guiding us through areas we hadn't noticed ants yet (but they were there!) and spraying the whole house. Quick, informative, and so nice! Definitely recommending him to everyone and looking forward to keeping this as an ongoing service.
Vince R.H.
I've been a subscribed customer for a little over a year and recommend Insight as the group is punctual and professional. We've had Nick W. service our home several times and trust him to always be on time, friendly and informative. The company offers free touch ups if issues arise between scheduled sessions. Good value, great technician in Nick W
David Weivoda
The team at insight does a great job. Marissa has paid good attention to where the ant colonies have moved through the yard to try and stay ahead of them and keep them further from the house.
SP32
I called Insight and spoke to Gerrit, he was wonderful and informative over the phone. Nick W. came out and did an inspection. What a thorough, kind, responsible man. He looked everywhere, didn't miss a thing and luckily I was in the clear but if I ever do have an infestation he definitely would be my choice. Great service on all fronts.
Amy G.
I chose insight because of the reviews and I'm quite pleased. James was really friendly and answered all of my questions about ants and the mechanism of action for the chemicals being used. He is really knowledgeable about the different kinds and took time to show me how he knew which ones I have. Since the treatment, I haven't seen a single odorous ant in my house, nor have I needed to use the traps James left. Also, he kindly didn't treat for spiders because I like them around. :) I only wish I hadn't waited so long to let the professionals do their job.
Michelle VandenBrink
I have really enjoyed the service Insight has offered over the years, and most recently I've really appreciated the services of one of their technicians Eric Coley. He is thorough and professional, and seems to actually care about the work he is doing, which is always a great feeling :)
Elliott Fitzgerald
We've been experiencing issues with house ants for years and decided to proactively address the issue with professional assistance. Since the beginning, Insight has gone above and beyond to address the problems. Quarterly treatments conducted by knowledgable technicians have given us the results and peace of mind we had hoped for. James is a Technician who took the time to apply strategic bait traps. Rather than merely spray the exterior and leave, he made it a point to conduct follow up inspections in order to eradicate the infestation from the inside, before working on the exterior. I appreciated his honesty and thoroughness. Thanks for the great customer service!
Joshua Maruska
Some Yellow Jackets decided to take up residency under some of our siding. Insight took care of them in one visit and followed-up a couple weeks later to make sure. Professional, on-time.
Tracy Willis
I've been using Insight for over a year now and have been incredibly impressed, but today I was prompted to write a review by my interaction with Eric, one of their service techs. I mentioned to him that I had a flea problem and had been struggling with it for a month. He asked me questions about what I was doing and, not only was he extremely knowledgable and friendly, he gave recommendations for a treatment and helped me get scheduled for the same day!
Michael Corcoro
We’ve been using Insight for over a year. Everyone has been great to work with — from the sales people to customer service to the technicians. Nick W. one of their lead technicians has been servicing our home. He has always been courteous and informative and answered all our questions. We will definitely call him back when we need service again.
Rachel Cardenas
Dallen and Maika made our experience with Insight Pest Control beyond outstanding. As soon as they got here they ran me through each detail of the process & made sure I was on board. After mentioning we had a bird stuck in our kitchen hood vent Dallen and Maika went above and beyond and even decided to come back to do an inspection and got me all the information I needed to get that solved. Not to mention they were the absolute best with my son roaming around. If I rate them more than 5 stars I would!
Aditya Prathipati
They're fine. I can't say they are great because it takes multiple treatments and followups to get issues fully resolved. I was also surprised to learn that their "monthly plan" that I was sold meant that I pay them monthly while they service quarterly. Lol such a weird way to package a plan.
Hunter File
Dallan and Mika were by far the best exterminators I’ve ever dealt with. Highly recommending that those two come back do the follow up appointments.
Julie Nealey
My technician was fantastic. With all the development around us, we have had a rat that had found an entrance into our home, and we heard it especially at night.
Tech came today and set sticky traps where he suspected their entrance into the house. He then looked the entire perimeter of the house and found what he believed to be an entrance. He closed it off and no sooner had he left, maybe two blocks away, we heard that one of the rats had been caught. I called the office and he turned around and immediately got the trap for me. Fantastic service. Very pleased.
Tony Martinez
Insight is great! We've been working with them for years to manage spiders and ants around our house. Most recently, their lead technician Nick Waggoner helped out with a persistent ant issue we've had. We talked about immediate solutions and mid-term solutions, as well as having Insight come into the house and treat the issue if needed after a few weeks. We've had them come in to do some extra treatment in the past, so I trust they'll follow-up on that if we need it. Thanks!
Allie DeLong
Nikolai is the best! Last time he got rid of ants, and we saw none after he came. Hoping the same for the spiders we have been seeing. Thanks Nikolai!
Keven G
Spencer did a great job! He was polite, professional, thorough, explained what he was doing & what services were included with my service package. He provided me with important contact info to allow me to set up future appointments and access my account online. Very helpful! I'm glad to have had Spencer at my home for service today!
Nicole Riggs
Jordan was so polite and helpful! So great with our daughter as he treated our home. We look forward to working with him in the future visits!
Ben Rice
Christian was incredibly personable, professional, and expedient. He explained clearly what work was being done, why it was being done, & what to expect. The price is steep but the service was reflective of that cost
Erin Fetridge
Nick Waggoner came by and checked in today as it was his first time at our house. He said if we saw any wasps he would come back and take care of them as he’d seen a few flying around. Very responsive, very friendly and we’ve been very happy with our service since we started using them two years ago. We like our spider friends and they make sure to leave them alone.
Kenton Barry
We have been using Insight Pest Solutions for the past handful of years after we noticed a house spider issue. Nick W is the main technician to do our quarterly service. Keeping up with the quarterly service has greatly reduced our issues.
Nick is great to work with. After our most recent service, we noticed bees crawling into our siding around 4PM, same day of service. We called the office who reached out to Nick. Nick stopped back by on his way home to check the situation. We greatly appreciate his willingness to return to our home and address our concerns at the end of the work day.
Grace Wedgwood
Spencer H. and Will B. were PHENOMENAL! They were incredibly professional and friendly as well as efficient and thoughtful about their presence in the house. They explained things clearly, which I really appreciated, and I felt like they listened to my concerns and addressed them directly and immediately. Additionally, Monte did a great job of setting up my initial appointment and explaining the services. It is no surprise this company has such great reviews -- my experience from start to finish was fantastic!
Lindsay Waldrop
We've always had great experiences with Insight. The spiders and bugs have definitely decreased in the year or so since we have been using their services. Nick W. is a great technician - courteous, professional and super nice!
D M
Jakob came by today to service our quarterly mosquito treatment (which works great). While covering the perimeter he noticed an "odor" and stopped what he was doing to investigate...not what he came out to do, but he took the initiative to provide that additional customer service. Jakob discovered that a squirrel had found its way into one of our patio cushions (which was under the all weather cover) and had passed away. It was quite the mess! Jakob then proceeded to clean up and dispose of the remains. This type of service is so greatly appreciated and Jakob is an amazing representative for the company. Although this was above and beyond what could be expected, a high level of service is typical of our previous experiences with Insight and their wonderful techs!
Farah Schumacher
We’ve used insight for about 3 years now and they have always come any time we need to service our home for pests. We had a bad ant problem a few years ago that they completely fixed and we have stayed with them since! Today, Nick W came to help us out and was so friendly and professional. Still pleased to be a customer.
Sharalyn Staricka
I really have enjoyed working with Insight Pest Solutions. They are "yes" people and have always happily met all my requests at every visit and have come out in a timely manner for any issues. My most recent tech, Chris Jones, was courteous and thorough. I also worked with some college aged techs who were brothers. They were super friendly and did a really great job! Very happy with this company!
Yewon Kwon
Garrit at Insight helped me identify a mystery bug over phone and email; they were super kind and courteous and extremely helpful. I really appreciate their service!
Josh Powell
Had a great experience with Insight. Mckay and Noah were very professional and took the time to explain everything to me and answered all my questions. Highly recommend!
Joshua Reinhard
My service was great. Nick W. came exactly on time (which is very consistent with Insight) and was very friendly. He spent a few minutes to ask if there was anything in particular that he should focus on. I have Insight come to my house on a quarterly basis and appreciate the good work they do.
Jessica Balsam
Marissa has been great! We switched to Insight from another pest company and our ant problem went from something we were always fighting, to something to is almost completely resolved.
Kaley K
I recently opened the ceiling in the bathroom on the fourth floor of my townhouse to address a leak. After having the ceiling open, I started hearing what sounded like scratching noises. I called Insight Pest Control to schedule an inspection. They were willing to accommodate squeezing me into the schedule and have someone to my house a day and a half later, which was a relief with the fear of having creatures in my ceiling.
My technician was Robert G. He was professional, knowledgeable, and polite. After I described the noise I had been hearing to him, he inspected the crawl space above my bathroom and below the roof. He noted that he also heard the noise, but he did not see any indicators of any type of creatures in the crawl space (dead bugs/animals, feces, or disrupted insulation). He then climbed on top of my roof to check the vents and look for any entry points where something could have gotten into the crawl space. Robert fortuitously previously worked in the contracting business and used to install roofs on townhouses like mine and mentioned that the crawl space in these types of townhouses are typically very well sealed to prevent animals from getting in.
After inspecting the roof, he discovered metallic tape that my husband had tied to the vent pipes above the bathroom to scare birds away; we put the tape up the day before we started hearing the noise. Robert very nicely relayed that the sounds of what I though was some type of rodent was only the tape hitting the pipe when the wind blew. We joked that I was glad to not have "ghost mice" and had additional reassurance that it was safe to re-install the sheetrock and seal up the crawl space knowing that there were no animals living in it.
The inspection fee is very reasonable (~$150), and they offer comprehensive services.
I highly recommend Insight Pest Control and Robert G!
Genevieve LaBadie
I recently moved to the Seattle and am renting a house for the first time. Nick W. was wonderful and made me feel at ease about my concerns (particularly for spiders). He explained to me what to expect from all pests in the area, what each season might bring, and how their process/services work. They have been able to fit in appointments within a couple days and are quick with the process.
Kelsi Lindsay
Issac came to our house today and he did a fantastic job. I have been using insight for a little over two years and I love their quality of work. They even come out and spray extra items for no extra charge! I really appreciate their professionalism and how quickly they respond!
Randie Bundy
Nick came to our house because we have a wasp nest, and he was super responsive and professional. He said it would take a few days for the wasps to be gone, and we are already noticing results. We use insight for quarterly inspections as well and they are always great!
D C
Villy and Issac came to my house in Ballard because we are dealing with ants. They were so professional, on time and so patient answering my questions and educating me about this process. Great company! I am totally impressed!
UPDATE: 4/21/2021 I have used this service for close to a year and it has been amazing what they have done in my house that we don't deal with ants anymore. I love what they have done and how professional they are. Great company! Ethan stopped by and he was very knowledgeable, professional and friendly! He answered all of my questions.
Douglas Kunkle
Isaac was great! He was on time and took precautions to ensure the safest and healthiest interactions while conducting business. The services are well worth it as we tend to get a lot of unwanted pests with our home garden. Very professional, quick, and thorough. I would absolutely recommend him and the company for pest treatment and inspection needs.
Corinna Drippon
Originally I sought out this company because we had a serious ant problem when we first bought our home. Since then the problem has been eliminated. Recently Kristian came for our quarterly visit. He was very thorough and listened to my needs. He scheduled a two week follow up free of charge. Isaac came for the check up and he went one step further still and checked our crawl space. He found a rodent problem that I wasn’t aware of. I’m super happy with this service.
Eric Leone
Dale and Jackson were thorough and very helpful in checking out our perimeter and resetting traps in our crawl space. Very professional and knowledgeable!
LJ C
Great service! Marissa C. came out today for quarterly service. She is professional and knowledgeable and a breath of fresh air! I am continually amazed at every employee I have met from this company. They have all been exceptional. My kitchen ants are 100% gone since starting service in May. Today Marissa sprayed for spiders inside and out. It's spider season! You will not regret using this company and will be ant and spider free - finally! Thank you Insight Pest Solutions for such great service and taking good care of your employees.
Matt Knezevich
I've been incredibly happy with Insight for the last year - they are always on time and always professional. Nick W stopped by today to service my home and was friendly, upbeat, and positive! Happy early birthday, bud! I hugely appreciate you and all of your teammates for the great work you do!
Marcela Vijil
I used Insight Pest Solutions after they came by offering a special. They have been courteous and on-time every time. They also always wear booties and masks if they enter the home. I recently had to schedule a follow up bc ants have been a real issue. Isaac, the technician who came by, was very professional and nice. He sprayed the bug solution within my house and left me a few ant traps. So far my experience with Insight has been fantastic.
Krista Welsh
Jordan was very friendly, helpful and thorough. He was willing to take the time and answer any questions we had as well.
Norman Carbajal
I’ve used Insight for over 3 years now and I love their services. They come by every quarter and whenever I have questions they answer the phone and/or call me back. They’ve retreated without question and responded quickly. Kayte is great; she stopped by on her way home and handled a dying rat issue I had without any hesitation. She is very professional and wonderful to have as our technician. Thank you Kayte and thank you Insight.
Robert Langford
We started with one of the "national" guys and did not get the quality and knowledge you get from Insight. Kevin has been super knowledgeable and patient with us as we work through our bug problem. When we moved in we had a huge amount of carpet beetles, ants, and spiders that liked to eat the aforementioned bugs. We have slowly taken back our home with the help of Kevin. THANK YOU!!!
Dara Harden
Josh did a great job at asking questions and covering all our problems areas. He was very knowledgeable but quick with his visit. I also love that I don't have to worry about the next visit, it's already scheduled for me. Thank you Josh and all the great people at Insight!
Stephanie Moran
Isaac was very friendly and respectful (wore a mask the entire time) and let me know upon arrival of what services he would be providing (full inspection outdoors and around the house, clearing of any insect nests, webs, etc.). He was kind enough to ask if we had any pets (we have 2 cats) and he strongly suggested that we wait at least a couple hours to let them outdoors. Our pets are solely-indoor, but I appreciate the heads up. Isaac seemed very thorough and let me know upon his leaving that everything went well. Very respectful young man, and we had a good experience! Thanks, Issac!
Allie Jones
I have not been using them for long but I will be a long time customer. Every time they have came to my house they have been thorough and polite. Isaac was the last one to come and treat my house and not only did he uphold the professionalism and politeness that I have come to expect but was extremely kind and patient with my two wild puppies. I highly recommend Insight to anyone looking for pest control.
Lucy Yu
We were extremely impressed with Michael G’s expertise and professionalism — not only did he help us efficiently start the process of ridding our ant infestation, we also learned a lot of fun facts about common insects!
Clayton Folino
Jordan is a great professional pest solution control personal. He is professional, efficient, and full of knolage. I highly recommend him.
Mark Davidson
Insight was a very reliable and professional source to use. I will recommend them to anyone who needs a pest control care or just wants some consulting done on their home. Anthony Davis was the technician that inspected my place and he was very thorough and knowledgeable. Excellent work and customer service.
WolfFather98
The pest control service provided is very thorough. The follow up visits are not done on auto pilot, and they will tailor your service to your needs as they spot them!
I had an initial sign up discount that didn't get applied right away. I brought this to the attention of the on site technician Isaac, and by the end of my next visit it was satisfactorily resolved. The service all around is recommended, great job Isaac!
Andrew Ornatov
I called Insight on Friday, and the next Monday they were out to my place to deal with a wasp nest. NickW arrived on-time, explained the process, took great care to keep me and himself safe, and made sure I understood everything before he left. Overall - excellent customer service. Would definitely use them again.
Chris Rose
Our family has really been happy with out continued service. We used to have spiders that could haul a semi truck away and eat it for dinner. Not any more. Just the occasional bug that is curious and usually it doesn't go well for them. I sleep better at night knowing that our pest control team is applying skills on our property and I don't have to think about it. I also appreciate the texts from Nikolai that reminded me he'd be on the property. Keep up the good work at a cost I can afford.
Tyson
Vern absolutely went above and beyond! Stayed late to make sure the job was done right. I really appreciate the extra attention and care to making sure no more pests!!
Jamie Young
I’ve had always had the best experience with every tech that has been to my home. Isaac made the last visit and was great! Joe also comes to my home and is amazing as well and is always so patient with my two dogs and their non stop barking lol. Overall I am very happy with my service and I feel completely safe to know that rodents aren’t making their way into my home!
Carrie Knight
Insight has been a great company for pest control. Seeing good results. Issac is great. He is knowledgeable about insects and does a quality job of spraying our house. Today is the second time he has been out. He was on time and he gives me good feedback about what pests he is seeing around the house as he sprays. I totally recommend this company.
Jonathan Jones
We had another quarterly visit today, as before, Insight sent a professional and polite representative in Isaac. He was great and diligent during his visit. If you are looking for a pest solution business I would recommend Insight from the experiences I have had with them and their representatives.
Tom Archer
I recently hired Insight Pest Solutions Seattle to take care of our household pest, rodent, insect, etc. issues. I had very recently parted ways with another pest control company. I was very impressed with the door to door salesmen that initially showed me their services and was equally impressed with Insight's pest program and products. The young men were both very courteous and professional.
Furthermore, I was extremely impressed with Insight's technician Mike J, who arrived on time at our home the day after I signed up for the program. Mike J also was very courteous and professional and was able to answer all my questions. He also checked every square inch of the property, including our entire crawl space for pest issues. Then he thoroughly treated all the affected areas on the property. I am completely happy with Insight Pest Control. I continue to be completely satisfied with Insight Pest Control. On 7/2 I had an excellent inspection of the property by a technician, Dylan Jones, a bright, hard working young man who answered all the questions I had. He was very polite and professional.
Pipo Bui
Isaac and Shiloh were great - on-time, well prepared, professional, and thorough. They explained everything they planned to do, asked questions, and reviewed everything when they were done. This is a really impressive company in terms of the knowledge and tools of everyone we've interacted with. Also, these were the first people to do any kind of service at our house since covid-19 and they were really good about using masks, shoe-covers, minimizing contact surfaces. That felt safe and smart.
Karina
Isaac did our first treatment and we are very happy with the service he provided. He was very thorough and made sure to target all the main spots in our home. We look forward to our future services!
Joyce Wadzinski
Valerie does such a thorough job on our property, and is always so warm and friendly! I appreciate that she masks up and stays 6 feet away from our front door when greeting us before service, and is clear about her service every time. Even my daughter gets excited when it's time to service our house, she loves seeing Valerie! So grateful to have someone so caring to take care of our place.
Stephanie Teeter
Insight has been great to work with. They say hi when they arrive and ask if we are having any issues. Love that. Nick W has been out a few times and he's always so friendly and kind to our kiddos too
Alina Hanson
Eric was fantastic! He was super knowledgeable and professional. I always learn something new every time Insight pest comes to treat my home. The people with Insight seem to love their job and enjoy sharing knowledge about how to keep ants and spiders at bay. When my 4 year old helping me in the yard got a scrape on his hand, Eric ran out to his van and came back with a bandaid. It was so sweet, he really went the extra mile and it was appreciated. I can't recommend Insight Pest Control enough!
Jill Burday-Carson
Aaron was very polite, punctual and helpful during his service call. He offered some needed services that will be very useful.
I was very pleased.
Matthew Greenhalgh did my initial visit. He was very personable and polite. He did a very thorough job cleaning spider nests and taking care of all the areas that needed treatment.
I recommend both men for an additional tip.
Theresa McCorkle
This is the second time I’ve used Insight , they are extremely professional and most importantly, they are able to get rid of my pests without harming the animals that live in and around my home ! I had a terrible flea infestation a few months ago , they treated my home inside and outside once and the fleas were gone !!!! Impressive because I was told that I was going to have to bomb my house and with Covid , I had nowhere to go . Insights took care of that problem and saved me a lot of anxiety. Also , I had an ant and spider problem . They cleared both of those up also . This company is top notch, communication is excellent and kind . Issac is the young man who helped me today and he was very thorough in his applications around my home .
Melissa Montgomery
Isaac was great! He was very friendly and professional and asked if I had anything specific I wanted him to check or do. He came back to the door and gave an update when he was done. He also did a check under the house in the crawl space since he noticed the door wasn't closed tightly and set some traps just in case. Very pleased with Isaac and with Insight. We've been having them come to help keep the spiders away for several years.
Tristian White
I couldn’t have asked for a better person to come and help me out. Vern was everything I could have asked for and more: professional, courteous, patient, knowledgeable, and everything you can think of. Truly one of if not the best encounter I’ve had with any technician coming out for any type of service. If there are more people like Vern at the company, I don’t see why anybody would ever choose not to go with you all. Thanks for everything!
Megan Flemister
Insight has been extremely responsive to my requests. I have only been with them a couple months however I had a request I made over a voice mail and Insight responded to my house within a couple days. Isaac provided top of the line professional services. We will continue to use insight as we get ready to move to a new home as well as recommend to family and friends.
Blake Konrady
James and Haily were great! Super explanatory and helpful. Our hectic household didn't phase them and they were efficient, cheery, and informational.
Yousif Gill
Spencer and Anthony Davis were very professional and courteous on each of their visits. They were very patient and answered any questions I had with great knowledge. They did a great job inside and outside my home and continuously reassured me that all the products that he was using are eco friendly and would not cause harm to my children and pets.
My wife really appreciated that they wore the booties on his boots to keep our home clean without us asking them to.
Fanny Fanny
Insight Pest Solutions is a great company, we have been using them for outside and inside services specially for ants and spiders. They use non toxic products for dogs and cats which is perfect for us. Each time we need a special thing, they are kind and reply to us quickly. All the technicians who had come to do the services to our place were great, polite, efficient...
Today,the technician was Aaron. He arrived on time, did the job and asked me if i needed something else... He was professional and even proposed a solution for my ants trouble inside (and as requested gave me some baits also). I want to say also that as all Insight technicians, he took the time at the beginning to ask questions about the spiders, ants, rodents... that we could have, he explained what he was going to do... And after doing the job, he came back to said what was done, took time for my " inside ants trouble", reminded me to call if anything else was needed between now and my next service... Thank you so much.
I'm really happy with Insight Pest Solutions company, the service is always great!
Francis Costales
Shiloh and Preston were well prepared. They did a great job of inspecting and spraying for insects. They even got under the house using the crawl space.They answered all my questions and finished in a timely manner. I would definitely recommend these professionals, great job!
Ivan Lo
We were very pleased with Mitch, who shared what his company provided and organized services to be done at our home. Although we don’t know the full effectiveness of the insect deterrents yet (since it’s only been a couple weeks), Brennan, who did our initial service was very kind, flexible, and detailed. He gladly answered any questions and requests we had and was personable as well!
I’m happy to know that if I do have future problems with pests, this company will send someone out to address it outside of the quarterlies without additional costs.
Lisa Butler
The Insight Tech came out to our home on time and he was very professional. He explained everything to me and kept me informed the whole time. The process did not take long at all and I did not need to leave my home. Thank you!
Karina Avakyan
We needed help with mole infestation of our front lawn, technician Richard did a great job, explained the procedures, provided efficient and timely treatment, and then came back to check the results. When he noticed some activity again, he treated our lawn additionally for free. And now - no more moles. I always call the Insight Pest solutions, when I have this problem. They are GREAT!
Natalie Wilkie
Nick Waggoner was our technician for our first consult/service. He was prompt, professional, friendly, and thorough. He talked us through what the problem likely was, the recommended treatments, and what to expect while the treatment is taking effect. We would gladly have him as our technician in the future.
Johann Sigurjonsson
At first I was not completely sold on the subscription based preventative pest control but it is definitely worth it. Our tech David did a great getting rid of the major issues a wasp nest on our deck and even crawled into the crawl space to make sure there were no rats down there. He was good about keeping me informed and not trying to sell me on any extensive additional work. Would recommend!
Jeannie Lopez
I had the pleasure of working with Isaac today. He was very friendly and personal. He made sure I understood what was going to get done today and made sure I wasn't having any problems. Which I haven't since working with insight for the last 2 years. Would highly recommend Isaac and insight pest control.
Natasha Gross
I've been super happy with all of the contact I've had with this company. They are prompt, smart, respectful, quick, and thorough. I signed up for quarterly preventative service and on the initial inspection they were even nice enough to let me know that they found a small leak in a pipe in the crawl space! My technician was Aaron and he went above and beyond and provided some recommendations for getting it fixed to avoid further damage. Highly recommend!
Bryce Lindholm
Isaac did a great job. He was courteous and kind to my animals, quick and efficient. I definitely recommend that he service your home. He represents this company well!
J Nguyen
I had the pleasure of working with both Isaac and Lorenzo. They both arrived 15 minutes earlier than scheduled. They were both professionals and treated my wife and I with the utmost respect. Issac explained everything that he was doing into great details and answered all of the questions that I had for him.
Overall, the service was excellent and I will be looking forward to doing business with Issac, Lorenzo, and the rest of the company again in the foreseeable future.
Sean Wagnon
The other reviews on here are spot on. Nick W. is awesome. He came out, inspected our house, sprayed for ants, gave me a hand with something unrelated, and gave me useful life advice. Should add “sage advice” to their list of services.
Madison Wolter
Isaac came out to our house today and honestly did a great job. I appreciate his quiet, yet efficient approach, as I’m a full time college student and need a quiet space for studying. It is always a pleasure to work with employees from Insight!
Kelly Valentin
I have been using Insight Pest Solutions since I owned this home. Since owning the quarterly service this has been the first time I am home, not my roommate, to answer. Isaac was very professional and made sure to address all my concerns during the quarterly service. He also made sure to explain what he was going to go, and if anything was concerning (which luckily nothing was). I only have positive things to say about Isaac! I hope to get him again next time!
Christopher Page
Nick W. was great to work with at my house: calm, considerate, and explained everything with today’s treatment completely.
I appreciated the quick turnaround time of one day when I called for an appointment and spoke to Chris Harmston.
Hi There (micro_grad)
Spencer and Adrian were early, very professional and helpful. I had some sugar ants in the house and Adrian did a great job explaining everything he was doing to address that for me. I got a great introductory offer and am very thankful to have Insight dealing with all my pests for me going forward.
Lindsey Carlson
Spencer and Isaac were our technicians that came out today. They were so friendly and professional. They were great about working around my blind dog and my not so friendly dog who barked the whole time inside her kennel. They were great about answering any questions I had and explaining how everything works. They even helped fix a baby gate that decided to fall down when they were over! Definitely recommend this company!
Jody Putman
I have only had the initial visit but I was impressed that they came at the exact time they said they would and Isaac and Lorenzo, who did my service, were very friendly. They explained what they were going to do and even looked under my house for signs of rodents and other pests. They service my house quarterly but will come in between if I have problems at no extra charge. So far, so good!
Linda P
Thanks Mike Hurst - you listened to our concerns and we feel confident that our home is in good hands.
Melissa Humphrey
Nick was our tech today for our quarterly inspection. He was kind and courteous. He did a great job and answered all my questions. He even helped me with a bird that got into our house. Above and beyond!
Chong Yi
Spenser was punctual and very professional. He answered all our questions well and thoroughly went through the process as we follow. I am extremely happy . We felt sorry about he getting all soiled up while checking the crawlspace.
I highly recommend Insight and Spencer.
Thank you very much!
Jeremy Vanburen
We received our first service today and our experience was great all around. Our Technician, David Johnson, was punctual for the appointment and made sure we understood what he would be doing for our service. He was careful to address any major concerns we had and focus on those areas that we felt were the most important. Not only that but he took the time to point out numerous things that we were not aware of as well as highlight things that we might want to keep in mind for the future. He was knowledgeable, efficient and courteous. Once again, Insight pest solutions exceeded our expectations.
Alisa Allen
Spencer arrived on time. We went over areas of concern. He advised me the spary would not harm my dog. He was very knowledgeable about the products. I was spending a great deal of money at the hardware store and time trying to get rid of ants. Since Spencer came out ants are gone. I am very pleased. I highly recommend Insight Pest Control.
Rodney Bullion
Insight Pest Solutions completed our first service. I have to say they were great. Issac did a great job. It was obvious he cared about doing it right and was willing to go the extra mile. He was really interested in the pest issues we had and made sure they were addressed.
I recommend their service.
John Clough
We had painters at our house "beeing" swarmed by yellow jackets. Insight sent out Nick that day and then Michael the next to ensure all the little buggers were gone. Great job. Would recommend.
Dominikque Williams
I was so shocked Spenser was my tech that came out today and he was early. Right off the bat by doing that he made me comfortable that I was working with a professional tech and business. A very thero job was done even in the crawl space. I watched him do all treatments and he could answer my questions fully. The time he took on my home for all those treatments made me very comfortable knowing my home is now protected and in good shape. I don’t know what the secret to this business but they are doing a great job picking works. I’m only working with this tech for my home. Thank you for your service spencer and insight pest northwest!!!!
Mike Christison
Eric C. came today and did a thorough job deploying anti-pest measures inside and outside of the whole house to deal with our spider problems. Was professional and efficient, and we were very happy with the service so far. Hoping for good results!
Holly Mason
We are located in Tacoma and we had the pleasure of working with Chris H. yesterday. I must say this company is always going above and beyond our expectations. We voiced some concerns about a spider infestation and he was reassuring and very professional through the whole process. Not to mention it was done so quickly and we are already seeing the difference. 10/10 would recommend to anyone needing help with pests. Thank you, Insight!
Kathy Kelley
Today Insight did a treatment of our house, those crazy bugs and mice just won't give up. The technician who did the service was excellent! The best service we have had so far and we would like to see him back next time! This company is excellent to work with and our technician was exceptional! Thank you for such great service, and an extra thank you to our technician!
Zach Lowe
Vernon was a great. Insights pest control team always provides a great service and goes above and beyond.
Shelly Martin
I just had my quarterly treatment done at my house today it was great. The North End manager actually came to my house and did the treatment. It was fantastic. I was able to talk to him and tell him some issues that I am having inside of my house and he came in and look around and gave me several suggestions of what to do to keep the pest outside. He told me that he will treat the outside more aggressively today and he even said he would spray the garage. He also gave me some extra inside traps to place around the house. This is awesome customer service. Thank you Insight Pest Solutions. I will definitely remain a customer of yours as long as I own my home here in Washington.
April
I have used Insight Pest Services for a year. In that time they have helped with sugar ants, yellow jacket wasp nests, and rodents that entered the crawl space. Service has been consistently high-quality and responsive. Nicholas W. came today. Thank you!
Patrice Smith
Although the ant problem still seems to be continuing at a low level I’m very happy that insight has been so responsive to coming back and retreating. I’m looking forward to the ants being completely gone very soon. Nick Waggoner came today for the first quarter service. Very nice guy. Everybody there has been lovely to deal with.
Art and Marie Cell-Fox
Thomas was on-time and most friendly. He asked what our expectations of Insight might be and what we had experienced with our former company. He then went on to explain their program and what would be done. He also walked the perimeter of our home and discussed with us what we could expect in regards to their service. He also shared the phone number to call if we had any concerns as well as should a need arise where they may need to come out and re-treat or the like. He then came back to the door after completion giving us the door hanger indicating what had been performed today.
We are very satisfied with Thomas and this first encounter with Insight Pest Solutions. He did ask what led us to Insight? As I said, after internet searches, looking at reviews on-line, and phone calls it eventually came down to the young lady in the local office and just how friendly and informative she was. I felt really good after speaking with her and the fact that we had a local number to call if the need arises. This was not the case with many of the companies I looked into.
Chuck Job Lang
We’ve used Insight Pest Solutions for a little over four years. They always go above and beyond with servicing the house. Nick W. has been our contact and I can not express enough how thoughtful he is towards customer service. I highly recommend them.
Lance Patak
Nikolai was very friendly, personable, went the extra mile, very thorough and clearly showed he cared about the company, the quality of his work and his customers. We hope to have him personally assigned to our home for all future visits. Great job!
Jenn Moore
Preston and Keiffer came out for my initial treatment this morning. They were on time, very professional, thorough, and quick. They were also very knowledgeable and made sure I understood all aspects of the treatment.
They did great work!
Matt Jordan
Spencer hooked us up on our initial visit. He spent all the time I wanted to discuss our ant, spider, and mole problems and told me how he was going to handle each problem with many solutions. He was a pleasure to talk with and knocked the job out quick but was also thorough! Fully satisfied!
Theresa King
this was a great visit. Insight Pet Solutions sent Scott Folk to me today and he was awesome! he was very thorough in his work, spent time explaining to me what he was doing and the problems he saw around my house, and really made me comfortable and confident that he was knowledgeable and cared about his work.
Honesty, I don't want anyone else at my house again but Scott!! thank you and definitely recommend their service!
Larry Walker
I am very pleased with the interaction with Insight Pest Solutions and Spencer the technician. He was very respectful and informative. He tackled the task and left me feeling confident about what was done and what to expect for later. I look forward to a great business relationship.
Brittany Mahugh
We have now been using Insight for 4 years and could not be happier. Everyone is always so friendly and helpful. We have called several times over the years about coming out to deal with surprise pests in between our scheduled visits. They always get someone out quickly and the techs are knowledgeable and so thorough. We are really appreciative of the service they provide.
We have used Insight Pest Solutions for the past year. When we first bought our house, we had lots of unwanted spider and other bug visitors. Since we have had Insight coming, the unwanted visitors have practically stopped. The technicians who come out are always very friendly and ask about any problem areas. The products they use are also pet-safe, which is great for our little four-legged children!
Amy Savage
David was very thorough - he asked questions of trouble areas, investigated those areas, and made recommendations along with treating the space. He provided us education on the patterns we've seen, particularly with our sugar ant issues. He also was very engaging with our daughter who had lots of questions for him - so much patience and friendliness. We appreciate David's work and attitude!
Megan Conboy
I have limited days to arrange someone to come to the house...So pleased I waited to schedule with Insight. They were on time, thorough, knowledgeable and extremely nice. Made me feel at ease/confident re: my rodent issue... that was stressing me out. Already scheduled a follow up within 2 hours of completing my first service.
Very grateful !
Cory Spadafore
Dayton V. came today and gave such a professional inspection. Insight always is great, on time and quick. Dayton made sure to tell me that both gates behind my house were closed and latched before he headed out. Garret also comes often and does a very good job.
Mike Gamble
Very happy with the job that Isaac and Shiloh did for us. Explained exactly what they would be doing after I showed them where we were having trouble. They were both polite and professional and reviewed what they had done when they were finished. Left clear details for contacting them if we had any repeat “visitors.”
Maggie Marovich
Nick W has come out to our house multiple times and has been so helpful, professional and thorough with his service! It is always a great experience and in the year that we have been using Insight, there has been a drastic reduction in the pests we've seen around our house and in our crawl space. A real life saver.
Frank Valle
Will was on time and provided a detail summary of what he was to do. Was very thorough and when I mentioned an issue with ants in an electrical outlet in the kitchen he came back in to retreat that area. Will seemed to enjoy what he was doing and had a great attitude. Answered my questions before he left. Overall Will represented Insight Pest Control with professionalism and great customer service skills.Thanks Will! Greg Hovde Satisfied customer.
Scott Linn
I love having insight pest solutions. They do quarterly visits for me and if needed will come in between if you find the need. It's so nice when the come get rid of all the yellow jacket nests from my high eves. Isaac just serviced my home this afternoon and was professional as always! Thanks Isaac for the quality work!
Casey and Michelle Samplawski
Tanner and Jesse came this morning for our first round of treatment, and everyone we have encountered with Insight so far has been extremely kind, friendly, and helpful. They were very nice, did a very thorough job inside and out, and told me if I see any bugs, they will come back for free. Our house is brand new so we don't have a big problem inside, but we have a wasp problem in our lawn and they did everything they could to fix it and prevent them from coming back. They asked what kind of bugs we were seeing to make sure they are treating everything that needs to be treated. I will update my review after a few months on the effectiveness of the treatment, but so far, we have had an excellent experience with this company.
Jon Cox
Mike Hurst was the Tech that serviced my home. He was courteous and very professional. He did a great job in removing spiders, spider webs and other bugs. I would not hesitate to recommend him and Insight Pest Solutions to neighbors and friends.
Dan Morisseau
Service Tech Issac arrived late morning and introduced himself before beginning work, explaining what he would be doing. Very polite and professional. He set about the work and on completion advised me what he had found. after he left I did a walk around and was impressed with the care he had taken and was quite pleased. I will continue to use Insight would recommend this company for pest control.
Roy Mayer
Scott and will did an amazing job for me and my family. They were super thorough and very fast. They were really friendly and made me comfortable having them.in my home with my family . Would absolutely suggest insight and will be using them again and again
ravinder singh
Vernon was very professional and thorough. He is knowledgeable in the pesticides he’s applying and was able to explain it well.
Jae Dee
Isaac was amazing, he came out and was very personable and friendly! He went above and beyond and was so helpful and wonderful! You have an amazing and dedicated employee!! I’ve had such horrible spider issues and I feel more than confident in Isaac and the insight company to help get rid of them! Thank you!
Fava Palu
Will and Vili came out and did a really great job in taking care of our house. They were on time, professional and got it done quickly. We will definitely be using them again.
Katie Garrison
We just had Insight Pest Solutions come out because of hearing some scratching noises in our ceiling. My time, as most as most peoples are, is very valuable to me and my expectations are quite high when it comes to customer service. I am usually disappointed after scheduling something like this. However, the process was super simple-from scheduling the appointment on the phone, to them showing up on the date and time planned. Not only was the sales rep informative when i was scheduling but Aaron, the actual person that set the traps etc was fantastic. Aaron was professional, showed up on time and was very energetic and friendly. He was super knowledgeable and gave some great tips and suggestions on keeping mice, rats out. Aaron explained the whole process, was very patient and answered all my (many) questions. He showed me where he was putting the traps, and told me about the ant, spider and wasp deterrent he used which was also helpful. I would highly recommend this company so far. We shall see with the follow up visits what is to come.
Bill Moran
David Johnson came over to our home. We were so very pleased with this young man. He was exceptional in helping us. He definitely did his job with securing our home from rodents and insects. I would highly recommend his services and Insight Pest Solutions. I am glad for their program to come back every three months for a year. David went the extra mile to do everything that a homeowner would need to feel comfortable again. Thanks so much David! Thanks so much insight pest solutions!
Daniel Alvarez
Isaac and Villy showed up right on time even though I was told they had a two hour window. Once here they very professionally introduced themselves and thoroughly explained the services they would be performing.
They were both very friendly throughout the process, and once completed they guaranteed their service and told me if I had any other issues with pests in the following two weeks they would come back and take care of it at no cost! Great value and exceptional service I will recommend Isaac and Villy to all of my friends and neighbors.
D. B.
We really appreciate Insight Pest Solutions! Their technicians arrive at their appointed time and the technician today, Markus Enosa, was very professional. He asked if there were specific concerns we had today about pests/rodents/wasps and really helped us get the type of service our home needed. He got right to work and even checked our crawl space for any rat droppings which was greatly appreciated. When I had to leave and my husband arrived, Markus took time to explain everything that was completed, but this time to my husband so that he would know what had been done. The few minutes Markus took to do this was very appreciated by both my husband and I. We highly recommend Insight Pest Solutions for their services! Each quarter it has been done for the last 4 years, we have never been disappointed!
Dylan Green
Isaac was really professional and took real good care of all the spiders that have been terrifying my wife. I came home from work to the whole house being sprayed and protected and entirely bug free. Isaac was very polite and courteous despite having killed numerous bugs just moments prior, as if the countless tiny lives he had just taken had no moral effect on him at all. Not a tear was shed and he walked away a hero. He also offered to take care of the unspeakable crawling horrors that dwell in the crawlspace, which i was very grateful for. In all seriousness, Isaac's service was an absolute 10/10 and I would definitely recommend his service and skills to everybody with bug problems.
Kelley Scholz
We have regularly scheduled visit with Insight Pest Solutions. Our experience has been positive over the past few years. Our recent visit from Issac was professional and thorough. He provided information on what he would be taking care of during his time at the house and per our request, left the spiders. Thanks Issac!
Mackenzie Blaettler
Daniel T came out today for my first appointment today and took care of all my needs. Not only was he very professional with his work, he's also the most entertaining and witty person I've ever met. I will definitively recommend insight in the future!!
Elaine Herrera
I just had my first quarterly visit from Dayton and Dillon. Both greeted me in a personable, polite, and professional manner. Dayton was helpful in his explanation of what they would be doing and discussed current seasonal issues. So far I'm happy with this company! In addition to this service call, I just got off the phone with the company for another matter and found the same friendly and efficient customer service! I also like the communication process for scheduling and reminders. The best part is I'm satisfied with the results!
Chris Jaeger
Isaac did a good job and was understanding about the scheduling mixup on the days. He did the exterior while I drove home from work. This was my first service but so far so good. I watched him do some of his work while I cleaned up parts of the house and he was very through. The proof will be in the next two weeks but I am happy with the service.
John Hottovy
I rarely ever write reviews, but I want to give a shoutout to the nice gentleman, Spencer, who took care of our new home. Before the house was remodeled, the previous owners did not take very good care of it and had a problem with carpenter ants. Spencer took time out of his busy schedule to double check everything and talk us through the whole process. This definitely beats the "spray and pray" method of purchasing a random pest control product from a big box store like we were doing. Thank you!
jade cummings
I just had Insight pest solutions to our home for a full treatment, inside and outside of our house. Tony was our representative. He was SO great. He was polite, knowledgeable, super friendly, patient (I have a crazy toddler running amuck!), punctual, and extremely professional. He explained each step, took his time, was VERY thoughrogh, and took the time to answer all of my questions and concerns, even if they were possible a little silly. Their prices seem extremely fair, and competitive. Customer service was on point! I can't recommend them enough!! I was also happy to hear that Insight takes care of there employees like family. Five stars and two thumbs up!! We will be lifelong customers.
Ben Mollett
Will B went above and beyond with his friendliness, kindness and knowledge. He walked us through the process and explained in detail everything he was applying to the house and yard, including pet safety. Although, I was offended he didn’t accept a drink.. It was incredibly professional and we would gladly welcome him back!
AK Y
Mr. Nick Waggonor came to service and listened my concern and explained his plan thoroughly in friendly and professionally matter. We have not seen big problems we had before since we started using their service.
Rhonda McFarland
Justin & Mikal were excellent in introduction to how they went about the work around the house once they arrived to when they were done. Excellent job
Kacie Waggoner
Isaac and Villy were my technicians they arrived on time, very friendly and professional. They took great care in ensuring that the products used were safe for my pets and kids. I have a couple tortoises so it was important to me that it would not harm them in anyway. They were very thorough in the treatment of my home, they even took care of all of the hornets nests in the eve of my roof.
Katy Rogers
I've had Insight coming for about 6 months now. The techs that come out have been so polite and professional. Gerrit and Dayton were the last two that came and they were both wonderful! My house is pretty messy, and having things in the way has made it hard for them to treat everywhere they need to... but they are always friendly and helpful, working with me to find ways I can help prepare and get better control of the ants. Even with the messy house and me forgetting to call for follow up visits as was recommended, the ants are WAY less than they used to be.
The ants have been my biggest issue since I bought the house 9 years ago, but they also treat outside to help with spiders, rats, and other pests. I notice other people in the area have had lots of spiders and some other bugs and beetles all over this year, but I haven't had very many spiders compared to previous years and none of those beetle things that are all over this area.
I also have pets and kids and I love that I don't have to worry about their products harming any of us.
I'm so glad I decided to try Insight Pest Control! I think the price is fair and completely worth it!
Jacque Gifford
Very friendly and professional. Dallan was very insightful and knowledgeable about the products and uses. Answered all my questions wonderfully.
Jim Atwood
I had Mike Hurst as my technician last week and he was great. He listened to my concerns and then he addressed them. He is great at his job and his customer service was stellar. He is not my normal tech, (FYI...who always does a good job as well) but he was aware of what was previously done and followed up on it. Great Job Insight and tell Mike I said thanks!
Michaela Carlos
From the first person from the company who knocked on my door, to the person I spoke on the follow up call to and the technician who came to my house for the service , every single employee was very polite, friendly and knowledgeable. I have yet to see the results but I'm sure I'll be satisfied. Thank you all, especially to Matt the technician who did his job with so much knowledge, grace and respect.
Jacqueline Muir
Isaac came out this evening and did a quarterly outside service as well as an inside service for my ant infestation. He was great, and so kind even though I’m sure it had already been a long day for him. He explained everything and left some ant traps for me. Thanks!
Michelle Shula
I was pleased with the salesman who first visited our home to set up our first treatment. He was kind and not at all pushy. The following day, a technician arrived on time to treat for pests. He thoroughly explained what he was doing as he treated for pests. He was professional, kind, sincere, and patient. He took his time to listen to my concerns. He worked efficiently and quickly but did not seem hurried. Also, the price was very reasonable. I will definitely recommend Insight Pest Solutions.
Kevin Carson
Technician was on time and even offered to unlock my gate door and returned the key to me. after he was finished he locked the gate door back and I was even notified by e-mail that the Tech had completed outside exterior pest treatment. Excellent and very understanding customer service. This company offers superior service for at least half the cost as their competitors. Doesn't get much better than this.
Stacey O
Insight has the BEST employees! Always so courteous & helpful! We haven't seen any pests since they started treating our house. Today our Tech was Michael Mi and he listened to my concerns& addressed them as expected. I would highly recommend Insight!
Ken Boad
Both isaac and Villy arrived 10 minutes early and both were very polite courteous and professional. The went right to work and were very thorough and efficient. When done, they explained their process and pointed out various things located (bees nest etc). I am very satisfied with their quality of work and knowledge.
Gabriel Delos Santos
I couldn't believe it at first, but the value & what I spent was perfect for what they've done. I was very impress with the technician, Josh Thompson very professional & took time to answer my questions. He was very courteous & respectful of our home which my wife & I appreciate it. I highly recommend the company to all my friends, in fact I've sent 2 friends already & I will send more. I really like their referral program & the quarterly follow ups. I also want to give kudos to Jaden Parra for sharing the service without being pushy. 5 stars all the way! Happy with the service we recieved.
Roger Bieberstein
Markus with Insight always does a very good job with our home. Insight always make sure they get everything handled as far as spiders and all the webs off of our home. If we have any other issues with insects they are very fast to take care of it for us. Thanks
Sydney Isaac
Nick W. and Richard worked quickly and efficiently. The team knocked out our concerns in a jiffy. They were both professional and friendly. So glad we have a quarterly contract because today's visit cost us $0 additional!
scott hill
We have Insight come out every 3 months. They are dependable, professional and reasonably priced. Patrick B provided us exceptional service with a smile today - appreciate that he took such good care of us.
Jana Wardell
Isaac was thorough and professional. I appreciated he let me know on arrival what services he would be providing as well as asking if I had any new concerns or areas to address. He even tolerated my puppy annoyingly barking at him 🙄. This was our second visit from Insight and I continued to be very pleased with them. Thanks Isaac! …
Ben Nied
Ants! We were so thankful when Chris Jones from Insight came out to help us today. He arrived right on time and was very friendly, professional and knowledgeable. He helped educate us on our problem and solutions and then quickly and thoroughly treated all our problem areas. We feel confident and comfortable. He took extra caution for areas where we have little ones and paid special attention to areas he saw necessary. We’ve already had one try to come into the house and he didn’t make it. Woohoo!
Josselle W.
Well sorry for the late review. They came August Wednesday 26th 2020 6pm.
****Isaac & Lorenzo****
On time , respectfull, kind, they came to the house and started working right away, my house was inspected all over outside, backyard (moles) they explain what they were going to do, they did it and at the end they summarized their final job to us.
I will recomend them👍🏻👍🏻👍🏻👍🏻😃
Keep up the good customer service and keep inspired too in this uncertain covid times they where cautious and wore masks as well.
***Isaac and Lorenzo ***😃👍🏻
Doug X
We called Insight after reading about it on line; we had a huge spider problem, with spiders absolutely everywhere. The service was friendly, and they sent someone out that week. The treatment got rid of the spiders, and we enrolled in their quarterly service. Our treatment today is being done by Matt Hawes, a very courteous technician who is treating some of our trees which appear to have some sort of mite issue. We are very satisfied with the service we have received from Insight, and plan to continue with the quarterly service for the foreseeable future.
Kristin L
Matt Hawes (our technician) was great! He arrived within the appointment window of time and went over everything with me before he started our checklist. He even reattached the dryer vent in my crawl space that had come undone, and had nothing to do with pest control but needed to be fixed, so we wouldn't have to go back down and do that ourselves! Very happy with their pricing, customer service team, and service technicians!
Riley Byrne
Nick was absolutely amazing. He came by, was very professional in asking what we needed help with. He sprayed outdoors and indoors, and was very quick and efficient.
Karen Sanders
Shiloh and Isaac were absolutely wonderful! They explained what they were going to do and proceeded to work in a professional manner. I will recommend them to all my neighbors! Thank you two for a job well done!
Paul Brousseau
Nicholas W came out to do a follow up on an ant problem that popped up after our typical service. He was quick, attentive, and completed that work in no time. But best of all, the ants haven’t come back!
Phil Forde
Preston and Shicoh were very friendly and explained everything! They did a great job!
The only reason for the 4 Star is when I purchased I told the guy we would be moving soon and would need to cancel and he didn't tell me there would be a charge.
Nick Waldbillig
Dayton & Gerrit were phenomenal! We truly felt they went above and beyond the job. They were very thorough in explaining what was going to happen at each visit. As an added bonus they were both extremely friendly and were sensitive to us having pets and a baby. I absolutely recommend them and this company to anyone interested!
Bob Gore
I'm in my second year of being an Insight customer and have always been satisfied with the level and quality of service. One of my concerns has been that only on one previous occasion has the same service technician treated my house and grounds on consecutive regularly scheduled quarterly visits. In talking with Service Technician Michael Hurst today, I was pleased to learn that my concern about continuity and familiarity has been addressed, and that now my home and neighborhood has been assigned to his area of responsibility.
Aaron W
Spencer did a great job spraying the house and explaining what he was doing as he went. Extremely friendly service. Thanks to Will B. for dropping by and introducing us!
Andrea Trask
Everyone from Insight I've talked to has been incredibly friendly and helpful. From the receptionist/scheduler to our most recent technician, Mike, I've had great customer service and very prompt responses. Mike did a great job explaining what he was doing with our house and why. I would definitely recommend this company.
IzzyPapaLeesey
Nick W takes great care of our house and yard. So far, great experience. Everyone I've dealt with has been professional and thorough and a good listener. Zero regrets. Highly recommend.
Laura DeLong
Swapped over from Mathis and was very thankful for how quick they were to respond and treat even more than Mathis had. Looking forward to working with them! Spencer was kind and let me know of any stuff he sprayed and let me know about about what he saw in my crawl space. Hoping this group is more flexible, attentive, and inclusive than Mathis!
Steven Johnson
Bradley was very professional and obviously knew what he was doing. He took the necessary precautions due to the pandemic and he explained exactly what needed to be done to seal the attic areas from rats. What I have not yet seen is the report he indicated would be provided and an estimate of the cost to have these actions accomplished. Had I received the report and quote soon after his visit I would have given him 5 stars. Thank you.
Terry Arnold
Scott F did a thorough service for the house and the yard. He explained what he was doing and gave me advice on how to maximize the effects of the insect treatments. He was very professional and pleasant to work with. I look forward to having him continue our service.
Host Body
Nick W came by and serviced our house. He was punctual, friendly, and respectful of our COVID sensitivities. Cannot recommend Insight enough thanks to the great help of Nick W.
Damara Jacobs
My technician Matt Hawes was awesome! He was polite, professional, and very thorough. He made certain I was happy and encouraged me to call if I needed anything. Great job all around!
Matt Landstrom
This is our third appointment with Insight Pest Solutions. They have taken the time to explain all their treatments and answer all questions that we have had. They make their service extremely convenient and I have always been met with very professional service technicians. They are very straight forward and easy to get along with. I was skeptical about getting this service at first, but my family is very happy that we chose this company for our pest issues.
Robert Wharton
Brian F. and Nick L. were my technicians today. Despite only being scheduled for an exterior service they took the time to listen carefully to my comments about our spider problem and did an extremely thorough interior and exterior service. I am beyond happy with the job that they did today and will recommend them and Insight to anyone who asks.
Yevgeniy Zadneprovskiy
This is our second time using Insight Pest Solutions and Scott stopped by to take care of us, did a great job. Explained what they do and even took a few extra preventative steps to ensure we won't see any more bugs and spiders for some time as we had quite a big issue with them around the house.
Kc Brown
Isaac the technician was extremely helpful with my visit today. I told him I had a problem with rodents and he was very thorough with his assessing my basement and crawl space. He took his time and really went the extra mile by placing traps, plugging any holes, and placing bait. He did a wonderful job and I am very satisfied with my experience with Insight Pest Solutions.
Keri Uchytil
Insight came out on 8/14/18 in the late afternoon. My pest control guy was Matthew. He was very professional and kind. He listened to me regarding my spider problem. After showing him all the problem areas, he went all around the perimeter of my outside as well as my inside. He dusted out all webbing as well as taking care of all the spider egg sacks he saw all over the place. He then sprinkled pest control granular all over my lawn and front yard. He understood my concerns and assured me if there were anymore problems to call before my next scheduled session. I highly recommend insight and if Matthew’s available, request him. He’s fantastic.
Sherrill S.
David Johnson did an exceptional job. I'm happy to have have him treat my home. He's the best. Better than my last regular guy. And my last guy was good. David does an ever better thorough job. I highly recommend David Johnson
Robert Vaughn
Isaac and Harrison came over today to service my home and they did a great job!! They were on time, professional, and very thorough! They asked all of the right questions and had all of the right answers for my own questions. 5/5 Stars for sure!!
Derek Mckay
They have always provided great service. Have been using them for more than a year. Heather our technician was Awesome!!
jacob T
Daniel came out for my first service and went above and beyond. I thought he wasn't going to fit in my crawlspace but by God he sure did. He was very professional and thorough, didn't even know he was going to patch up the holes underneath and even took pictures of the entree points with his phone to show me where the rats were coming from. I was very happy with my service. So far insight has been a good choice and I haven't heard any noises in my wall for about a month. Very satisfied!
Amanda Torgerson
Super friendly, professional and fast! Aaron came out and explained the process and answered all my questions. The sales rep Justin was also awesome and knowledgeable. I'd definitely recommend Insight to take care of your pest problems!
Candie Howie
Dayton came out to do my quarterly service today. He was on time, friendly, helpful and kind. Thank you, Insight, for hiring such great technicians. My experience with Insight has always been top notch. Dayton is awesome!
Jaime Quintanilla
Very professional! Isaac kept me informed thoroughout the service visit and was very polite. Lorenzo was just there to work and focused on what needed to get done. Outstanding job from both technicians! I appreciate your hard work.
J. Quintanilla
Lacey, WA
Nicole Catherine
Matt came to my home in Oregon and did a wonderful job! Thanks to him and this company my bug problems are gone! They are easy to work with and very affordable! I highly recommend that anyone in the Seattle area call them immediately!
Brian Walker
Marissa Christian came out to provide us with their initial quarterly visit. She was on time, very professional and took the time to explain everything that they would be doing that day. We called them out to take care of a mole and spider problem and we couldn't be happier with the service. It is too early to tell if the mole problem has been resolved but they provide a follow up a couple weeks later to check on everything. Great company and Marissa is awesome.
Matthew Bombard
Spencer was not only on time, but enthusiastic and eager to answer any questions I had. He seemed invested in understanding my situation and dedicated to thoroughness. I’m excited to continue working with Insight in the future!
Nicole Vaughan
I am so glad Insight Pest Solutions came and treated my home! Colin arrived early and did a thorough inspection of both the interior and exterior of my home. He notified me of the problem areas he found and what he would do to treat them. Huge sigh of relief knowing my home will be protected from pests like black widows and brown recluse spiders now!! Thank you!
Melin Rodriguez
Aaron is great! Friendly, on time, explained everything as he worked, asked me questions so he could provide the best solution. Also took time to talk to my neighbor and hopefully get them on board and both of us a $25 credit!!
Sandra Swiney
Mark Jones is a new technician for us. He did our service today. Mark was on time, very personable and knowable about what he was doing. We have been extremely happy with every technician that they have sent to our home. We highly recommend Insight Pest Control.
Les Wiletzky
Insight Pest Solutions provides excellent and professional service. The technician, Matt Hawes, was thorough. He explained everything that he was going to do and then, he did what he said. The value of the service is worth the cost. This was our first service call. I am confident that the remaining service calls will be as good.
Andrew Li
Both Bryan M. and Matt were very helpful and knowledgeable. They were friendly and I felt comfortable around them. They were able to explain everything they were doing and they were reassuring whenever I had questions about our ant problem. Great service, I would definitely recommend these guys.
Sherry Anderson
Daniel just left after my first treatment using Insight. If only for Daniel, I’d give Insight 5+ stars! He was very professional, knowledgeable, AND took the time to help me get one of my 2 cats corralled to insure she’d be safe while he treated the house.
I’m very confident that the pest control will be just as awesome!
Dona Marsh
I love Insight's service. Whenever I call and need someone to come out right away, separate from my normal service, they are able to show up within a day or two. The staff are always very knowledgeable, polite and respectful.
Chelssie Brown
Insight pest solutions was absolutely awesome. They came out on time and the tech Michael M was so friendly and got right to work. I feel very confident with the service provided and he assured me if I saw any giant spiders they'd come back out at my behest. I now feel 1000x better about using my outdoor fire place. Thank you so much!! The piece of mind is priceless.
Geovany Alvarez
I had a great experience with this company. Our technician David Johnson made sure that he sprayed all the sides of the house and all the corners.
I would highly recommend this company for anyone else. They are responsible, and are very punctual.
Nicole Klobuchar
Great customer service! always on time if not early. Great communication. Always wears shoe covers to keep my house clean. Educate me on things I can do to help prevent my pest and understand them. no issues with billing or hidden fees. contract is very upfront and they truly don't charge you if they have to come back before your next scheduled treatment.
Lori Heric
We used a pest control service several years ago but cancelled when they were purchased by one of the big companies. When the sales representatives from Insight visited us and presented their options we decided to give them a try. The technicians are very personable and knowledgeable. We are pleased with everyone from the company - they have all been friendly and helpful.
Terra De Mars
We have been working with insight for about 4 years now. This year we have had 4 bees nests that have needed removal. Tonight Mike Hurst was the tech that came out and he was great. We have always been satisfied with the service, but Mike went to the next level and provided superior customer service. It was a good experience.
Cathryn Grooms
We have been using Insight Pest Solutions - Seattle for almost a year and have been extremely happy with their service. Our representative, Mike Hurst, is always knowledgable, professional and courteous when performing our quarterly inspections and services. On the occasion that we were not home during service, he left a very detailed explanation of what was performed and what he observed so we had a firm understanding of our home's pest situation. We have not had any issues with pests in or around our home while we have been using this service. For the price we pay, the service is outstanding. We would recommend this company and our representative to any of our friends, family or neighbors.
Alexandra Schmenger
This company is always prompt and expedient with their service and I have never needed a re-service for a pest issue. They know what they are doing and are extremely friendly people! I have had the pleasure of meeting several technicians, and all have been very knowledgeable. This morning Joe Mann came to help out with a pest problem and he was very pleasant and took care of our problem quickly. Very helpful! Would definitely recommend to friends and family.
Bill Taylor
This was my initial treatment and the technician was very thorough. He went into, and inspected all the areas of concern around the house including the crawl space, and attic. I felt they were willing to take the time required, and not in a hurry to run off to the next appointment. I look forward to seeing the results in the coming weeks.
carla rehm
I am a very happy customer. I am spider free and haven’t seen any of those dastardly little devils, much less ants or any other critters. Matthew is the complete professional and genuinely cares about doing a great job both in product applications and is happy to share his knowledge when we have questions. Definitely a great spokesman for Insight.
Andrew Wang
Technicians arrived promptly at designated time and wore proper PPE. Appreciated the Q&A session at the beginning of the appointment. This was the initial treatment so review is based on service experience. Isaac and Villy were friendly and repeatedly made sure I didn't have any other concerns.
Lisa M
We've been having issues with wasps and Yellow jackets as well as tons of spiders popping up everywhere, so thought would give Insight a shot to address them when Josh (route manager) knocked on the door the other day. Will and Scott came out today and were friendly and personable. In addition to the overview and explanations Josh previously gave they answered and explained any questions and concerns I had. I like the fact that their products are safe for kids and pets (have both). They were efficient and took care of inside and out the house, even poked up into the attic and garage. Left a card with contact info and told me to call anytime before the next visit should anything pop up. Hopefully this minimizes the pests we've been seeing.
Studio Cupheck Maker Down
Kayte was amazing. Extremely informative, very professional, informative, thorough and made me feel 100% comfortable. I would 110% recommend this business. If I have any other pest concerns I hope to deal with maybe in the future.
THANKS KAYTE and thanks Insight!!
Mary Lord
My home hadn't been treated in many years (if ever) other than by myself. After first treatment we noticed a marked difference in the visibility of the pests
(Mostly ants) inside the home. The employees are friendly and appear thorough. Their prices are affordable their treatments animal friendly. For these reasons I recommend Insight.
tukwila neighbor
We are first time customers and our initial impression was that our technician was observant, efficient and friendly. We switched companies because after 2 years we still have ants inside the house. Insight Pest Solutions offered a different approach & a money back guarantee.
shirley orantes
Isaac from Insight Pest Solutions came to service my house and was an absolute professional. I was clearly informed of the work being done and he worked efficiently. Would recommend to friends and family.
Sheralynne Petty
Issac performed my quarterly service with professionalism and kindness. He suggested a crawl space inspection which was not something I had considered. I was grateful he did suggest and complete it! I am consistently impressed by the service I recieve from this company. Thank you Isaac!!
Brian Davies
I have been a customer for a few years and couldn't be happier. The techs do a great job. I recommend Insight Pest Solutions to all my friends and family. Thanks Matt, for taking the time to do a fantastic job at getting rid of the creepy crawlies!
Lisa Saunders
This is our first experience with Insight Pest Solution and I am very impressed. Our technician was Scott, he answered all my questions and was very thorough. He continued to keep us updated through the whole process. Thanks Scott, a job well done!
Mark Fox
I had Scott and Will come out for a seasonal spray around the house. They arrived at the scheduled time and were attentive and helpful looking at crawlspaces and the basement. Overall, an easy experience and one we'll do again next season.
Brynne Walker
Joe Mann came and did our quarterly visit for our property for the first time. He did amazing job and was very thorough. He literally sprayed every every crack inside and outside our house. He was amazing and I would recommend him to anyone!
Joelle Zurilgen
I have been using Insight for over 3 years now. Chris D. has been helping keep the unwanted critters outside, where they belong and has been doing a fabulous job! He’s willing to just pick up spiders and take them away as well as help clear out the ants that find their way inside. I couldn’t recommend anyone better!
art anderson
When asked by your tech at the beginning of our scheduled routine inspection if there was anything that would require special attention, I jumped at the opportunity. The night before, I discovered a huge colony of those awful piss ants tucked inside the lid of my 150 gallon fish tank living the good life. Nick, the tech, diagnosed the cause and the remedy almost immediately and took care of it. I could not be happier with the professionalism of this team and about this outcome.
Matthew Kennedy
Will and Scott did an amazing job! Very personable and friendly! Let’s be honest anytime strangers willingly come to your house to kill spiders for you they’re already going to be awesome no matter what BUT these gentlemen made the process a breeze! We no longer feel the need to hold a glue trap while we sleep. Thank you both so much!!!! - The Kennedys
wes deti
Insight Pest's service has always been great throughout the year. Matt was fantastic in providing A+ service and going above and beyond. I had him dust for spiders in an area in the garage that is hard to access.
I would recommend Insight's service if you want to keep the bugs away..
Thank you,
Wes
Mary Brunick
Love that we get the same technician savery time. Joshua B. always takes the time to make sure he's covering our concerns. He always seems to go the extra mile. We used another local service prior to Insight and continually had recurring issues. We also have pets and the products used by Insight is safe. No need to leave the house for hours. I would highly recommend them to anyone!
Nikina Thomas
I've been using these guys for several years and they're great. Samantha has become my go-to when it comes to maintenance. We had mice, she came back three times back to back to back to ensure they were gone. No more mice!!
azndragon609
Scott Folk serviced our home today at Fife, WA. Scott did a great job at explaining the steps and methods he would take to protect our home from pests. I was also impressed by how he wanted to make right what he saw as a mistake made by the previous tech that came out last time. Scott Folk did a great job and was a pleasure meeting him.
John Kitterman
Mike Hurst came to do our service today and he was just awesome. He is very easy to work with and his work was thorough. We have been having a few extra spiders showing up but after his visit I'm confident that we'll see a bunch of dead ones soon. :-)
Char Ybarra
Mike H. was the one who did our service today and he was awesome! I appreciate that he did a courtesy call letting us know that he was on his way. My son Alex is afraid of spiders so when I told him that Mike took care of it he was super happy. I have been to other pest control companies but this one is by far the best. You can't beat the price and and I haven't seen any spiders inside the house or had flea problems. I definetly recommend Insight Pest Solutions to anyone who owns a home.
Michael Brady
I have had a great experience with this company. Matthew the company's technician and I believe the manager for my area has been nothing but professional. He is an effective communicator and was able to put my wifes insect concerns at ease. I should also mention that he went out of his way to give my young children and the neighbor kid toy insects which they of course had a blast with. If you live in the Snohomish County area I can not recommend this company or their guy Matthew enough.
Shanna Coleman
Isaac was fantastic! Such a nice guy, very polite and helpful. He was super prompt and did a great job. They've been very helpful and I appreciate their service.
Kelly Lazar
Insight Pest Solutions has been very successful and easy to work with. We've been using them for a year and have not seen a single ant in the house all spring, which is the first time that's happened since we moved to Oregon. We've also seen significantly fewer spiders and wasps this year. Their technicians are friendly and helpful, and I've always been able to get someone on the phone when I needed to talk to contact them. I would highly recommend this company for pest control.
April Inman
the guys were great to work with. Thomas and his coworker were super friendly and far better priced than two other exterminators I had gotten quotes from. They came out and inspected the property, told me exactly what they were going to do and where they would treat. They were also finished very quickly. A+
maier55
First time using Insight Pest. Scott was very knowledgeable and really focused on taking care of protecting our home. He was friendly and even when we asked to do a couple of extras he did with a smile and a "no problem" I will definitely be using them in the future.
Melinda Alaniz
Since we have started using Insight services we haven't had the pest problem we did prior. Every one of the service guys that have come out have been polite, friendly and have done a professional job. I would recommended them to anyone.
Misty Nelson
Brian Ward was very nice and on time which we appreciate as we are both working from home now. Insight is quick to respond if we need an extra visit, they have come back when we needed additional bait or spider spray in the house.
Andrew Arnold
My technician, Mike, arrived just a few minutes ahead of schedule. He fully explained what he and his trainee, TJ, were going to do. He was exceptionally polite, courteous, and good humored. I waited a couple of weeks to write this review because I wanted to make sure that the wasps were gone from our property and we haven't seen any sign of them since Insight was here. Mike even went down into the crawl space and set some monitoring traps down there just to be sure there aren't any problems that we aren't aware of. Great job. Quick and efficient.
ANGIE Barton
We had been thinking about service for a while. When the technician came out (Matt) he was very nice and also very good at pointing out many trails that I had never even noticed before on the outside of our home. Treatment has begun and we look forward to the time when we are no longer bothered by those little pests. Thank you, INSIGHT!
Heather May
Isaac was amazing today in answering all my questions, being extremely thorough, and going above and beyond! What a great tech!! I was actually thinking of canceling their services, but after Isaac explained everything, I’ll be using them again!
Dorothy Jones
Wow, I've been trying to solve this bug problem for over a year and today I met Eric. He had just finished a job and was in his truck. I knocked on the window and asked for help. I showed him pictures on my phone of the bugs and told him what I had done so far. Then, amazingly, he told me the bug name, it's habits and most importantly what I can do in my condo to get rid of them. He was incredibly knowledgeable and beyond that he was so kind to take the time to give me all this information. He gave me a flyer from the company in case I needed more help or needed the area sprayed. Thank you Eric. I really appreciate you.
Annie Kemp
Isaac came out and treated our house today. Super friendly, great service! He discovered other pest problems that we didn't even know about and treated everything!
I have a HUGE fear of spiders and feel so much better about not seeing them after this treatment. Thank you for the quick appointment and for doing such a great job!
Annie J.
Jayne Garcia
I cannot tell you enough how excited I was to have an Insight representative knock on our front door out of the blue! We were having ant issues (and rodent issues) over the years and since moving back , I was just going crazy especially with the ants in the kitchen and bathroom ( and anywhere else they wanted to go). The first technicians came by and helped immensely with setting the traps and overall spraying in and out ( for not just our specific issue but spiders too!). What I felt made a vast difference was Daniel's (Tuttle) follow up visit after the 1st visit which his magic touch made all our ants stay away and of course kept the critters outdoors ( not in our basement) with the bait traps. He fortunately came out for our three month check today and did a very thorough job in checking traps, getting rid of cobwebs around the house and also did the preventative spraying ( non -toxic) to keep the pests at bay. Thank you Daniel and Insight for a pleasant experience overall!
Angel Wall
We have not had any issues with pests since we started using Insight pest solutions. Chris Jones is our technician and he is always friendly, courteous and professional. Thank you for the great service!
Ben and Norma Sonnichsen
We discovered a rodent issue in a crawl space connected to our basement. Nick W from Insight Pest was extremely helpful managing the issue. He baited the crawl space and checked the basement for potential points of entry. Nick was professional, helpful to work with and took his time to address our many concerns. He also gave suggestions as to things we could do on our end to help eradicate the issue.
April Kaivo
Just had Daniel come and spray for spiders (and other pests). Great customer service, was efficient and showed up early! He even took the time to examine the giant nasty spider I killed in the house to make sure it wasn’t dangerous. Will follow up after 2 weeks with an update on if we see a decrease in spiders. Crossing fingers!!
Amy K
Mike is Awesome!! He has been coming out and spraying my home for a few years now. He is always friendly and never hesitates when I ask him to do something. He is a perfect example of how a company employee takes care of the customer.
Adryan Parsons
We are very happy with the experience we had with Insight Pest Solutions. Brady was helpful and friendly (and patient... we forgot that he was coming today but he waited until we got home). I would recommend this company to friends and family.
Sally Richards
A neighbor referred Insight since we have a huge spider issue. The person I spoke to when I called was great and Shawn, the technician proved to be thorough and friendly as well as informative. He sprayed outside perimeter and eaves and a bit in the trouble areas inside as well. They will take care of mice and other critters too. We signed up for a qtrly service and because we used the referral, both we and our neighbors got a nice discount! The value & service was super. We highly recommend them.
Nick Stilnovich
The technician you sent out was absolutely the best tech yet! he was courteous and extremely attentive to his work. He was concerned of the troubled spots and asked me to point them out so he could double treat the areas. He took his time and explained what he did and the reasons for doing it. I will absolutely refer your company to my friends, neighbors, and co workers.
Good job on hiring the right people to represent your company!
Sheila Anderson
Our technician, Tony, arrived on time and was polite, helpful, informative, and very professional. He offered to do more than what was described in the service I paid for. We signed up for the quarterly treatment plan because of the extent of services for the price.
Jason Williams
Had Bryan F. Come out and do an excellent job! He was knowledgeable and thorough in his work. We've used other bug guys and we've always been disappointed and felt they were just there to spray and run away faster than the bugs. It's nice to see a company that puts customers first and puts their people in a position where they can be proud of their jobs. It's telling when your employees are happy!
Cherie Pierucci Strong
Insight pest control has always been so helpful and has great customer service. I appreciate the automated scheduling and reminders, ease of having them come out and their friendly advice. Their technicians seem to know a lot and are quick to troubleshoot. Thank you insight!
Michelle Henry
Isaac Huffman was very professional and friendly. He was quick and thorough. Informed us of everything he did and found. Let us know about addition services Insight offers. Please doing business with him.
Amanda Brousseau
We've been dealing with massive spiders in our house so when Adrian came by and told us what they offered and for such a fair price we signed up right away. Spencer came out a few hours later and answered all of our questions and really just went above and beyond. Would definitely recommend them to anyone dealing with unwanted pests of all kinds.
Julia Baker
Brady did a great job! He arrived in the earlier part of the first hour of our given time frame, he was fast and efficient and didn't make us feel pressured at all by up-sells and add-on's. He reviewed what he did and reassured us that all products were safe for us as well as our animals. Glad that Nate (salesman) stopped by as I had never heard of this company until yesterday.
Jessica Thorsen
What a great service! Mathew G came out to our property and did a very thorough inspection and treatment for our very invasive sugar ant problem. I have a large garden that he was careful not to spray the chrysanthemum solution directly in. They have a policy not to spray flowers or bushes either so as not to harm the pollinators we desperately need in our gardens. Great service, very reasonably priced, I’d recommend them to anyone having a problem with pests!
Christy Deane
Color me impressed! Jakob Kafka showed up two hours early, was incredibly polite and explained exactly what he’d be doing. Then he set to get it done in the most thorough and expedient manner possible. I’d recommend this company and Jakob, in particular, to anyone!
Terry Sims
Outstanding service technician! He was on time, friendly, informative, knowledgeable, and even educative about what he was doing and how it would work. The scheduling staff could be more efficient and more effective at getting us the appointment date that we wanted.
Rob Danner
We have a bad mole problem and Insight has been very helpful in trying to resolve it. They retreated at no charge, even though this is not normal. They also had a technician call us to discuss do's and font's before and after treatment. I would highly recommend this company for your pest management needs!
Update 1/18/19: Insight continues to be responsive to our pest control needs, retreating when needed. The always make sure to understand what the problem areas are before determining the best course of treatment. Mike has been, and continues to be very helpful. Thanks!
Ryan Anderson
Mike H. did an amazing job out at our house today. It was the second treatment of a 4-step plan. Mike was professional, thorough, and made me feel that he wanted to earn my business. I really appreciated the way he handled this service and I definitely want him back in December for round 3! Thanks!
Randy Rickman
Preston and Brennan were just out for my initial visit and service. They were both very timely and polite, and proceeded promptly with doing there service. Am hoping the products used work as advertised in moving forward. Good visit..
Charles Woodard
Mike showed up and introduced himself and explained what he was going to do after asking if I had any concerns. He went about his job professionally and was in and out very quickly. We had a short conversation about our military history as we were both in the Navy which helped build a connection.
Anthony Granata
I started doing business with Insight about two years ago. Before then, I always had issues in my home with spiders and earwigs, particularly during the summer months. Since then, the problem has greatly diminished. I still have the occasional spider and earwig, but nothing like before. I appreciate the phone calls letting me know when they are arriving and I also appreciate that they give me the option of not directly billing my credit card until I give permission (sometimes I prefer to use debit). Mike H. was my last technician and he did a thorough job around my house. He was working as I arrived home and was very cordial, introducing himself and telling me about how long it would take him to finish up. Overall, I'm very happy with Insight.
Tony Pham
Vern and Jake are amazing, had a very pleasant experience with them. keep up the great job !
Terry Senn
Mike H. was on time and he explained what service he was going to provide with regards to the visit. Mike did his work as he indicated and was professional, informative and ensured that if we had any questions or concerns about his service today, we should and let his office know. Good work, well done.
Jana de Libero
I signed up for quarterly maintenance. Initially, I contacted them through the "contact us" on the website. They were very prompt in calling me back, then told me that the scheduler would call in an hour. I didn't hear back that day. I called the next day and was told that the only person who could schedule was out of the office until the next day. The scheduler called me back on the day she was supposed to return and gave me a time and date for the first service. The technician never showed up and I never got a call saying that there was a problem or any kind of contact. I contacted the company to say that I would not be using their services. At least they apologized and offered to call the tech to see what happened.
Edit: Tech showed up about 1 hour 15 min after scheduled time. To his credit, he initially said that it said an hour later on his schedule (even though the scheduler had it confirmed for earlier), but then said, "But, it doesn't matter, I apologize for showing up late." It is too bad that I had arranged a few different schedules to make this time work, because it seems like at least they can recognize when they made a mistake. However, showing up 1 hour 15 minutes late without a phone call is just a bit much for me.
Edit Again: The owner, Matt, contacted me and apologized and took full responsibility for the mistake. It turns out, they usually give a two hour window for arrivals. So technically, the tech was on time, but by the time I was told, he was late. He offered to make it right so I thought I would give them another chance. I haven't run into too many companies that actually have amazing customer service. :) This time, the tech showed up a little early (good for me!) and was very thorough in his inspection and treatment of the house. While we haven't had a good amount of time to test the results, I am confident that their treatment will either work, or they will do whatever necessary to make it right. I would recommend this company to anyone!
Thanks to everyone involved. You guys make a great company!
Sandra Lopez
Spencer came on time. He was professionally attired and wore a mask at all times. He was quite courteous and explained everything he did. I was also impressed that he did not try to upsell us by making our minor pest infestation sound worse than it is. He gave good tips on how to prevent future pest issues. Thank you Spencer and Insight Pest Control.
Teresa Bisbee
Thomas did an excellent job. Years of neglect was Wiped away when he dewebbed our siding and carport. He was very knowledgeable about the products he was using and helped dispel some concerns about using chemicals.I would highly recommend his services and that of Insight Pest Soutions to any of my friends or those seeking this kind of service thank you Thomas for a job well done. Looking forward to ongoing service.
martha shadle
Isaac Scalese came out this morning, in the time frame scheduled, to do our spraying for ants. Isaac is a very friendly young man and completed all the spraying and checking the rodent traps in a timely manner. We have 2 little dogs and he was very careful about keeping the gates closed. This is the second time we have had Insight Pest Solutions out and both times the Technicians have been very friendly and do a good job. We would highly recommend this company.
Sherri Gallino
I had Matt Hawes come to my home to spray for bugs. He did a great job! We haven't seen any spiders, ants, or other bugs since he sprayed. He was very professional when he did the job for me. I would recommend your company to my friends if all your technicians are like Matt H..
Cass 23
My technician Scott F. was fantastic! I have never used a pest control company before and I have to admit I was skeptic. However, Scott went above and beyond to help my problem with ants, spiders, and wasps I am confidant that he has resolved my problem! Scott was very friendly and made me feel comfortable. Also, I spoke with Matt H. over the phone and he was very helpful and friendly as well! I am so happy I chose to go with Insight pest solutions and will recommend them to everyone!
Kelly Morris
Every technician has been wonderful and knowledgeable. Always very friendly and listen to our concerns and answer my chatty daughter's questions. I am always pleased with their services and recommendations. The best part about their services, is that I can call them in between regular services and they will send a technician at no additional cost to us. EXCELLENT!!!!!
Chris Clark
Isaac and villy are awsome. Very polite and hard working couple of guys. Treated my house for fleas and were on time and got the job done. Thanks again! Would highly recommend these two.
Matthew Horton
I work in the cable industry and had a job at a home that your employee Dan T. was also working at. We needed access to a lot of the same areas and usually having two service companies in one home is a nightmare. I have to say he was one of the most patient and professional techs I have had to share a home with. I was really impressed with how he spoke to our customer. He is definitely an asset to your company. If I ever need a pest problem solved I know who I'm calling.
Lacey Rasmussen
Isaac arrived on time, did his job quickly and proficiently, was very respectful of my time and my floors (he covered his boots when he came inside), and also removed several dead animals from my crawl space. All of my questions were answered. This was the first time I have worked with a pest control company and we are looking forward to a pest free winter. The only reason I am not giving 5 stars is because we have yet to see the results. Great job Insight and Isaac!
Jim Miller
We have been customers of Seattle Insight for some time now, and they have resolved all of our previous pest problem. The service technicians and customer service have been excellent. We have always been able to have our questions answered, and we just can't say enough great things about Seattle Insight. t
Since starting our Insight quarterly service, we have not had any pest problems.and we would not hesitate to recommend their service and their technicians to anyone. They are number 1.
Dean Morgan
Mike H. did an outstanding job. He was very thorough and took care of all of my concerns. I would recommend Insight Pest Solutions to anyone. Thanks Mike for doing such an excellent job and taking care of all my issues.
Mark
We have recurring quarterly service with Insight & they are excellent; I say that having been burned by a different service.
Mike H. is very typical of their technicians -- personable, friendly & efficient.
And the biggest question is this: does it work? Yes, yes it does. We used to get those giant house spiders everywhere (esp. during the fall mating season), and they are gone.
James Pledger
Today was our initial service. Isaac Scalese, our technician arrived on time (a little early actually) and was very polite and professional. He went right to work and finished in a little over an hour. He treated the perimeter of the house including eaves and also treated two outside sheds. He took care of our crawl space as well. I am very satisfied with the service received today and with Isaac in particular. He answered all of my questions and provided complete information.
Annette C
He was very thorough and took time to explain his process including saying he would check in a couple of days to make sure the hornets weren’t still dropping out of my porch overhang. Not only did he make sure they were gone, he swept them up so I didn’t have a pile of hornets on my porch, he also swept all the spider webs from my porch. Although I hope I don’t, I would definitely call them again if I needed to!
Jeremiah Richards
Insight has taken care of all of our outside pests. They are always courteous and make sure to let you know when your next service is scheduled. They are affordable and do great work!
Thomas Hallstrom
Quarterly inspections are scheduled with advance notice & reminders and the techs always arrive on-time. As-needed visits for new traps or de-webbing are easy to schedule and have rid me of more than a few garage mice. Kayte has performed our inspections for the last couple visits and has done a great job of explaining her process, describing chemicals used, modifying trap locations for better results, and providing helpful info about why some pests behave the way they do. Thanks!
Sean Caldwell
Dallan and Maika were one-time, professional and knowledgeable. They answered my questions and concerns.
Great work!
Jean Notson
I'm really impressed what a difference it has made since you have been treating my home. Signs of rodents have totally disappeared and also, when I used to have to dust the cobwebs in my house on a regular basis, I hardly ever see any now! A very remarkable difference and worth it for the peace of mind I have now.
I'm equally impressed with the Service people that have come out. Very courteous and eager to give me the full treatment that the quarterly visits include. They always check with me to see if I have any new concerns or otherwise.
I also really appreciate the phone call a couple of days ahead to remind me.
I would HIGHLY recommend your company to anyone
Sobin Tep
Matt and Thomas have been wonderful. They did more than just their jobs, they also assisted in rearranging the furniture since we needed to move some items aside. They both had a great sense of humor.
Larry Toussaint
Isaac was great. On time, very professional, and friendly. Great service provided. I loved that he wanted to know if there were any problem spots or concerns that I had which he could address.
Tiffany Zhang
Billy and Keiffer did my service! Amazing guys, took the time to talk through everything they did and also made sure what they were doing would be safe for my pets! Also explained what was included in the cost. I’ll be requesting them for my next quarterly service.
O P (Olive)
This company was very fast and professional. Isaac was very polite and even helped my kids with a spider they wanted to keep. I was very impressed and would recommend to my friends and family. Thank you Isaac and insight with our spider problem.
Elizabeth F
Spencer came out to help us with a rat issue and he was prompt, friendly, knowledgeable and efficient. They were also easy to schedule with and very responsive to my emails questions.
Cheri Greer
We tried for years to get rid of ants but never succeeded until we hired Insight. Last summer we had large beehives under the deck and they came out right away and took care of it. Now we are having problems with ants again and the tech came out a second time to spray at no charge. Our tech Matt took care to make sure our pets would be safe and today, no ants. Thank you Insight Pest Solutions!
JESSIELEN SANTOS
Isaac was very respectful and courteous. We've been having some problems with rodents. He checked on the bait poison that was recently set by another serviceman and added more bait, and even set another bait station in another location to help control the rodents. And before he started he asked if I was having any other pest problems that he could help with. Very polite young man. Thank you.
Rich Oliver
My area rep for Insight is Michael H. Mike has been by a few times now and he always brings a confident and caring attitude. I know he is very busy, but I never feel he is rushing through our 'chat' or the standard service procedure.
We have the same pest issues as most folks I'll bet. None the less Mike takes the time to listen, educate me, and treat ALL the issues at my home.
Thank you Michael and Insight Pest Solutions!
2doorjetta
why is there not a 6th star? Villy & Isaac were awesome. They showed up on time and ready to work. they explained what their process was going to be, then asked me if I had noticed any problem areas they should pay attention too. I went around our place and took care of the problem areas I pointed out and the rest of the yard. I was in such a rush to leave i kinda zoomed out of there quickly. villy and Isaac made sure before I left that if I saw any problems at all to call them and they would be right back out there to take care of any problems. couldn't have asked for better customer service. Villy and Isaac are solid employees. I hope they're the ones that come back in a few months for our check up.
Lesley Reeves
Preston & Shlcoh they are awesome! Really respectful they answer all my questions that I had!! Thank you. Great guys to have on your team!!!! They were on time & really Professional. Had there mask on The entire time and kept 6ft!!!!!!
Erinn Stauter
Preston and Spencer did an excellent job, they were thorough and got the house inside and out in about 20 minutes. Very professional and pleasant and answered all our questions knowledgeably.
Renee Lanzolla
Aaron does a great job! He does the work quickly and efficiently and he is very polite. We had tons of ants a couple of years ago and now we rarely see any! We are very happy with his service!😃 …
djh 98023
Insight provides a very thorough service. Our home was de-webbed, cleaned, dusted, sprayed and inside problem areas were treated. The technician (Isaac) was courteous and respectful and very professional. Thank you Insight for providing us with a pest free home.
Ivy O'Neill
Dallan and Maika were great! They were very kind and professional. They were on top of it! We really appreciate it!!!
K Miller
Mike arrived on time, has been here for 2 other services when I have been at work so this was the first I have spoken with him, he was very polite and friendly. Reviewed what he would be doing, asked if I had any areas of concern or had noticed any insect problems starting due to the change in weather, and told me what I might want to keep an eye out for. After Mike was finished he stopped to make contact before he left to let me know of any findings.
Kendra Fujiwara
The technician, Scott, was on time, friendly, and efficient. He also seems to really enjoy his job which is refreshing. He listened to both me and my husband and provided helpful information. Most importantly, even though we were warned we may see an increase in ants for a couple of weeks after the first treatment, this was not the case. I haven't seen one ant in our house since the technician came. Such a relief!
Lexy Hawkes
My technician Josh was wonderful and very polite. I highly recommend Insight Pest Solutions! Every employee has been so professional AND we have had no bug issues! Very effective!!
Robert Hout
Insight has been great to work with. I used them at a previous location, and was happy to come back at this new property. Nick W was great on the recent visit.
debbie guthrie
We have fly ant rodent concerns and they fit us in and came out. We got the free evaluation and he was very professional and friendly. I set up a treatment and they were able to come out the next day. Jeff N. was very professional and did they treatment tild us what he did what to expect. I will recomend this company to anyone that wants an honest friendly company. Thank you Jeff. Oh and the dogs approved also.
Killar Ox
David come out to my place and was very courteous and professional. He was also more than willing to work around any issues and ask questions if he was not sure about where we were having pest issues or wanted something done. He had a mask on the whole time.
Janet Blair
Isaac and Keiffer were here this morning for our first time. They showed up on time, masked up, and listened to our concerns and answered all our questions. They were done in under an hour. Went under the house to check for rodents too. They treated our eaves and the perimeter of the house. We feel good about the service they performed.
Dani Mcewen
Mike H just guaranteed the continued use of Insight Pest Solutions by this homeowner! He arrived early and took the time to fully explain what he was going to be doing here at the house. This was a "revisit" as we have recently seen an increase in spider activity. He thoroughly treated the entire house, taking the time to address even the smallest of cracks in the floor/walls. After treating he walked the property and found a rodent trap. Get this.... there was a mouse at the box when we showed up!! He opened the box and found that the bait was showing signs of increased activity. So, he added bait and added another box on the opposite side of the house. Mike did a fantastic job, certainly going above and beyond what I thought was previously great service! Way to go... and Thank you!!
Y J
Spencer was great! I mainly have an ant problem and he did a treatment both externally (around the perimeter, gutters) and indoors. Punctual and fairly priced. I hope it works, will update.
Pat Carlton
Matt H. was my technician today. He did a very thorough ANT control treatment. He described what he was doing. He was very knowledgeable about all the different control products. He was very personable and friendly. I would recommend him and Insight pest solutions to anyone having pest problems!
Scott Cheney
Polite and professional. I purchased quarterly maintenance and they were able to get the first visit on the same day. Aaron, the technician, listened carefully to my concerns and addressed all of them. Very good service. I recommend this local company to others.
dann tuttle
I've had insight for about 2 years now. I had my crawlspace inspected and cleaned out for a very reasonable price. Everyone is great and very thorough with their work. Definitely Would recommend, and already did, insight to anyone.
Holly Mosley
We have been customers with Insight Pest Solutions for two years. They've always been courteous and efficient, addressing any of my concerns and taking the time to notice problems I might have missed. I would definitely recommend them.
Tina Gottlieb
Very impressed with the service we received today! Shiloh was professional, thorough, and addressed every concern we had, especially as it related to our pets. I would highly recommend Shiloh and Insight Pest Control.
Karen Smith
The Insight team is awesome. They're always on time and, after service, there are no more spiders, ants and other crawly things getting into my house. Definitely a good company!
Tam M
I've got nothing but good to say about my experience with this company. Silas happened to catch me at my mailbox one evening as he was going door to door. He was most informative and very pleasant when answering my questions. He offered a deal, that far beat the company I was currently with, so I signed up.
Dylan came out for the initial visit and performed such detailed service, my opinion of this company was established. He showed up and went through the list of things, explaining as he went along, and patiently answered my questions and concerns.
I waited to post a review, to see if any of the pest concerns I had would surface after the treatment. So far, so good!! I would recommend you give them a try.
robert fyke
Isaac and Lorenzo were right on time and were very thorough. After they wrapped up they asked me if I had concerns or questions and were more than willing to answer them and offer information. Very pleased with the service and value of this service provider!
Allan Paulson
I was not in town when you provided the most recent treatment and I would like to have been present for the appointment. Giving a weeks notice just prior to a four day holiday weekend is not adequate. I assume the treatment was done thoroughly and correctly. There are certainly fewer spider webs around the outside of the house this year.
86lulabell
My technician Mike H was so friendly and took time to explain everything and answer all of my questions. We have a baby and a dog and he took extra caution around the areas that they frequent. He heard my concerns with my previous pest control company and took extra care and interest because he could sense my frustration. Even fter having a bad experience with a previous company, I am feeling a lot more confident after Mike left. Fingers crossed and very hopeful that I have found a new pest control family.
ashley engstrom
Issac was amazing! Super professional, and he went above and beyond the expectations of service! Thank you Issac, and I will highly recommend your services to all my friends.
Thanh-Hieu Dao
Matt Hawes did a great job treating our home. He fully explained what he was to do in the service. Thanks Insight Pest Solutions and especially Matt for keeping my house clean and safe.
ylana glickman
Aaron was very helpful and informative. He explained what products he was using and how they worked. He was helpful in avoiding areas near any active bees, and came up with alternative solutions. And he’s dog friendly! Overall, two thumbs up. :)
Emily Ayala
Jake Roadhouse is friendly, professional, and overall great to work with. Thanks for all you do Jake!
Tom Hagensick
Tanner did.a great job when he provided service on November 9th. He responded professionally to all of my concerns that weren't addressed by the previous technician. We were out of town when the previous tech provided service to us. In the future I recommend that the technician make sure either my wife or I be at home when service is provided.
Missa Haarstad
Shiloh and Preston were courteous, professional and clearly laid out a plan of action and got to work. Once finished, Shiloh showed me where they had found activity and answered my questions. Did a great job!
Sara Deyermond
Insight has been great for us. We noticed an increase in larger 🕷 so we called in the pros. Luckily we did because our rental had an issue with rats. We live by a water source, so it makes sense, but yuck!! They were highly responsive and helped us get the information we needed to inform the property management company. I need to schedule an inside service, because they do the quarterly outside if you’re not available.
Derek McCoy
Our techs were Mikah and Kaelaa J and they were very friendly and thorough! Another great experience with this company we have been using them for over a year now!!
Lana McGrady
I chose insight after going to my friends and noticing she had NO cobwebs, no spiders, and her house just seemed pest free where mine didnt - she uses insight... they came out the 1st time and I noticed a huge difference within a week, Mike just came and did the 2nd spray today as part of my quarterly maintenance and I am so glad. He came the 1st and 2nd time, and is quick and thorough, great to work with. He was in and out.
Joan Tam-Hoy
Thank you Jakobe Swenson for doing such a great job. We appreciate you taking care of our wasps for us.
Nov, 21st....Today we were glad to have Brady service our home. He was friendly, and professional. He took special care to address the ant issues we were concerned about. Very satisfied !
Todd COOLEY
Pest problem solved. I have not used a pest control service before. They came in an got rid of my problem. I was concerned about a recurrence so I opted in for their quarterly service and I couldn't be more happy. My tech in the Salem area is thorough, professional and just an all around nice guy. They take the time to explain the process and ensure you are getting what you pay for. Very happy with my service and experience with Insight!
Jungsup Koh
Jakobe S. and Isaac S. came to my house today and I was very satisfied with their work. They explained everything they were going to do and things that I need to know about the treatment. They were polite and friendly.
tom lang
Preston and Spencer were super friendly and talked through everything they were doing before going ahead and applying the chemicals. They were really considerate and accommodating about being in our house as little as possible, due to covid concerns.
Brittany Olson
Isaac and Lawrenso were very nice and thorough in explaining what they were going to do. They were worked very quickly and made sure I had all the information I needed for future appointments and if I had any questions or concerns!
Dani Brown
Joe Mann, of Insight Pest Control, is the most respectful and gracious service person! He has constantly given more than we expected in service and has proven to be a gentleman of great integrity. We highly recommend his service to any and all people who care about quality and integrity.
In addition, the bugs fear him!!!!
Joe is definitely "THE MAN" for the job!!
Eva Silva
Jordan did a great job. He got here on time, was very knowledgeable and kind.
Melissa Lim
We were having a lot of ants and spiders, Shiloh and Chase did treatment about 2 weeks ago and we haven't seen any. Great service, highly recommend this company and thanks to Shiloh for answering all our questions and explaining the process.
Alison V
Eric was AWESOME! He was thorough, explained his plan and the products he was using. I feel very assured that our ant problem is on its way to being remedied!
Mike Hirman
Although I don't like waiting a three hour window for home service, Isaac arrived soon after the initial timeframe. He explained everything he was going to do and then went right to work. Matt arrived shortly after to help because his job nearby finished and it was 6 pm. They were both kind and courteous. The real test is the difference their efforts will make on the spiders and ants! No complaints so far!
David Mcgarvey
Sammi did a great job introducing me to Insight program with knowledgeable advice for my needs. The next day, Dayton provided initial service and did more in one service call than previous pest control company ever did. I'm very pleased with intro service. Thanks.
David McGarvey, Poulsbo
Alexander Baca
Isaac came through, and was very nice. He worked fast and had all the answers to my questions. Insight even offers to come back if the bugs come back for some reason.
Adi Sanchez
We had never used pest control services before but we had great services from Noah and Aaron. Noah provided great description of the services and was able to work around our schedule... Aaron was punctual to the appointment and let us know what to expect during his visit... he knew about the different effects for our two pets (turtle and dog) and did an awesome job throughout...
lo mejor fue que hablan español asi que mi mama se pudo comunicar muy bien con ellos!!!
Chris Gaston
Matt H. and his partner came to my house in Covington, WA. They were both extremely kind and professional. They explained everything that they were going to do, and answered all my questions. They explained to me the issues I am having with ants outside and explained what they are going to do to prevent them from coming in.
I would definitely recommend them to anyone who wants their home protected from bugs.
Brad Marren
The service was quick and noninvasive (except to the insects!). Our service technician, Isaac, was professional and courteous. He went above and beyond to make sure he established a protective barrier against pests. Can't wait to see them back in a few months to knock out any winter pests trying to stay warm.
Ned Hayes
We've been receiving a quarterly service for over a year now and we love it! Definitely worth the investment. Mike came most recently and was very professional and helpful. Thanks for keeping our home pest free!
Philip Castle
Jakobe was awesome. My wife is very afraid of spiders and he acknowledged and made extra efforts to prevent against them. He also offered his cell phone in case any came back and promised that the would deal with the problem. He told us that he spent extra time ensuring the best coverage. He was very professional and courteous.
Crystal Whitney
My Insight Pest Solutions service visit was a breeze. From appointment set up with Josiah to meeting the Service Tech. (Joe Mann) today who put me at ease from the start. He identified himself, had a firm handshake, was easy to talk to, looked professional, was courteous, answered my questions whenever I asked them while he treated the outside and inside of my home, took special care to treat all the areas I indicated and several more including my garage!! :-)
I was specifically concerned about wasps nests that I saw forming outside under my eves and in the shed. He treated them appropriately and made sure they were no longer visible / active. I also appreciate how he respected my home by wearing slip-ons over his work shoes and confirming which areas I would allow him to access. I would highly recommend Insight Pest Solutions!!
Thanks again!
Crystak
Amanda McKay
Nik W and Justice came out to treat our home for spiders. They were great! Professional, friendly and efficient.
Rhonda Summers
Had my quarterly maintenance today and was totally impressed with the professionalism and efficiency of the technician. Aaron was very helpful in clarifying expectations and proving helpful information. Thanks for a great service experience!
Erricka Carey
Thomas did a great job as always. My dog loves his temperment 😁 Products work amazing. They never bother my head/sinuses or my dogs sensative skin. I was with 2 other well known companys in town before Insight trying to get rid of fleas. Have not had a problem since the beginning. Company gets 5 stars for product, employees and customer service.
J Rooshy
Chris D showed up on time, was extremely personable, and took the time to give me some pointers about what I can do to prevent pests from invading my home between service appointments. He also provided me with some references and suggestions for replacing the aging vapor barrier in my crawlspace. Looking forward to dealing with Insight Pest Control in the future!
Terrie Henderson
Issac Scalese, was very respectful and knowledgeable about or product he found my problem and corrected it I hope. Also Brad was here on 9/7. He was very friendly and put traps down for bugs and told my husband he put down traps for the moles which I have not seen. But I think they both did a good job
Teresa Carol
I also added a posted to FaceBook.
I was very pleased with my service today with Brady Johnson. He was thorough, courteous and informative. Not only did he complete the task he came to do he also discovered another hornet nest and treated it. I also appreciated that he swept all the new spider webs down for me.
Good Job Brady!
Teresa Carol
Ed Hammond
Insight arrived just in time to remove a wasp nest during their quarterly visit. It's nice to just "set it and forget it" as far a scheduling them quarterly. My ants have not come back in the kitchen since we hired them.
John Manning
Nick Waggoner, the guy that came out to do our follow up visit was friendly and professional. We enjoy meeting the folks from this company and highly recommend.
Laura Akhavan
Professional and courteous, on time, Isaac and Villi did a thorough job. Right in time for spider season! They treated for crawling bugs and rodents, as well as hornets and yellow jackets. They were better than the prior exterminating team in their attention and communication. They also went into the crawl space and set traps and lay baitboxes out side. I hope to see the same team for the next quarterly visit!
Rob Wolfe
Not only did a relief crew show up on time ( Matt and Mike) ,but a second team showed up to help completed the initial treatment (Jakobe & Brady). The were very though and treated the areas of concern that I questioned. They presented the video explanation and got right to work . They were all very professional and friendly. I am assuming they have all had customer relations training and it shows.
I would recommend this company to anyone requiring any pest solution,
Grant Romaine
Dayton is a fantastic, knowledgeable and friendly technician. He takes his time to ensure the job is done correctly and keep you informed why he does the things he does. I recommend Insight to keep your home pest free.
Mary Beth Canty
Wonderful service every time! Harrison & Isaac came yesterday. They were friendly, knowledgeable, and very thorough. I have used this company for years and will continue as they never disappoint.
Brittany Smith
So far we have had Spencer and David Come out to help us with our rat issues. They both were very kind, courteous, and professional..they’ve done great communicating with both us and our landlord. Thanks fellas!
Ashley Radloff Braden
I am so pleased with the work that Tony did for me! He made sure to call before he arrived, letting me know his ETA and then was right on time. Not only did he help me out with my initial spider problem but also checked out a few other pest problems that I have. I will definitely be using them again in the future! Thanks for making me breathe a little easier, knowing that the spiders will NOT AVAIL this year!
D Slack
Aaron Is an outstanding services employee. He brief us what he was going to services. Asked questions regarding any pest we have in our home and property. Checked the crawl space underneath and found rodent dropping’s, he immediately started treating the the area and surrounding. I have had other companies out to control pests but did not the outstanding services like Insight Pest Solutions. Highly recommends Insight for pest control. Ask for Aaron, he’s a great employee.
David D Williams
Insight came to the house and wiped out our nasty critters inside and out. Joe, Insights Tech was great and professional and a pleasure to talk with about the services and critters. I would definitely recommend them as the critters are coming out here in spring and will stay all summer. Our home will be enjoying the summer insect,arachnid and other critters free thanks to Joe at Insight.
Sara Luce
I have never called a pest control company before and so when I asked some friends who they used Insight came up. So I decided I would give them a call. My scheduler was very friendly and got me an appointment Monday. The tech, Mike H. was amazing. He thoroughly explained everything that he was doing, showed my 5 year old the traps, and was very nice. I'm very pleased with the service that I received! Now just need to wait the 10-14 days to make sure that all those pesky pest are gone! Thank you Insight!
Mike Franco
Insight has been fantastic. Phone appointment went smooth and Matt was great during the visit. Would recommend at this point. Signed up for the year program so time will tell.
Timna Ashbaugh
Issac was wonderful. He showed up exactly at our appointment time & after addressing my concerns about our bee/wasp/rodent problems he quickly suited up in his bee suit to take care of my #1 priority..the bees. I wanted to watch and he waited for me as I went downstairs so that I could safely see through the sliding door. I never felt rushed and he explained everything that he was doing before he started. I am so thankful that Isaac was here and thoroughly treated all of our pest problems. Very professional and friendly. I would highly recommend this company for your pest problems. Thank you Issac!
Annie Q Crowley
From the front office setting up a schedule that works for me to the pest solution technicians, you guys are the best. Your employees are professional, friendly & accommodating. I have seen only a few random bugs & only 2-3 spiders, of whom I know are plotting against me, since beginning service from IPS.
Linda Eyle
Matt has been extremely helpful today. My only disappointment with this service has been the timing of our quarterly service because the ant problem gets out of hand quickly. Also noticed that it is imperative to have both the inside and outside of our home sprayed each quarter - not just the outside. We have never had an issue with any pests other than the sugar ants. I will continue this service if we can eradicate the ant issues. The technician are all extremely professional and will take the time to educate us on prevention.
Erin Anderson
Brennan was awesome!! He came to our home and was very friendly and informative. He treated the areas of our home efficiently and quickly. Would recommend the company!
Jodi Shibler
I have been using Insight Pest Solutions for over a year now and have received very professional service by my technician Mike H. My spider problem has gone away too, no more of those white nest all throughout my eves! I had a bee situation this summer and I called them and Mike showed up the next day and solved the problem. Highly recommend.
LaMorenaX
Very happy with the results!! No ants!! It was a very hard problem to get rid of until a guy from Insight Pest Solutions came to y home that was offering a special, my husband and I decided to try there service and we have not seen black ants infesting around and in our home. I recommend them to all my friends and my family!!
Tracy McDonald
Insight Pest Solutions was great today! Jakobe was extremely thorough in his treatment of ants and spiders, and I was really impressed with the amount of care and time he took to make sure our pests were kept at bay. He was friendly as well, and I appreciated how he collected all the necessary information from me and then proceeded to work in every room of my house as well as in the yard and garage. I would recommend Jakobe to anyone needing a pest solution!
Les C
Insight Pest Solutions has been a wonderful service for us. They de-web, take care of bee/hornet nests before any develop, and make sure we’re protected against insects and other issues every quarter. We love using them and will keep on doing so!
Anne Jensen
Technicians are AWESOME! Very thorough. Tried other big name companys. Nothing worked to clear up pest problem. Hired Insight and problem cleared up within the first week! No problems since!! And it cost less money!! HIGHLY recommend Insight for all pest problems!!
Unharmed Drudge
Quick and easy, doesn't interrupt your day too much. Good servicemen that get the job done, and efficiently inform you.
Our Technician was Matt Hawes, who was easy to talk to and handled everything well, even on this hot 82 degree day.
Mondi Lindsey
I'm very happy with the service we recieved from Mike the tech. He was very informative and explained how the treatments work. Wer woild recommend Insight to our friends and neighbors.