Reviews of Orkin. (Pest Control Service) in Portland (Maine).

Orkin

705 Reviews

323 Comments

Pest control service

Pest control service

960 Riverside St, Portland, ME 04103, United States

Description

Information of Orkin, Pest control service in Portland (Maine)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of Orkin

Suzanne Raeside

Trevor found evidence of mice, sealed as many holes as he could find, checked the whole house and found it was localized in my laundry room. He set traps and will be back to check them. Insulation needs to be removed and he will have someone call and schedule that. Very knowledgeable and very pleasant .

Rennie Treantos

Representative Matt was very knowledgeable and helpful. Did a great job and restorative services was done well.

Elizabeth Bouthiet

Victoria is so pleasant to work with! She makes sure I understand everything she’s doing and is extremely personable

Charlotte Kinkade

Ok when I dialed the first name that came up on Google for “hornet removal near me” I never thought I’d be so impressed: The first woman I spoke to on the phone was pleasant and the account / technician Matt who came to my house two days later was AMAZING! I’m blown away by his professionalism, knowledge base and effectiveness. He was on time, funny, personable and took the time to walk through every space in my house, make a list of recommendations, give me all sorts of long term pest control advice and from what I could tell in just getting to know him for about an hour- knows more about bugs than I ever thought humanly possible. This could have been an awful experience. I was super bummed when I found a bunch of angry looking hornets crawling up and down the side of a house I’ve just purchased… but Matt suited up and took care of everything. Ive subscribed to their annual package and they’ll be back almost monthly to keep an eye on things, monitor worries I have and treat the yard for mosquitoes and ticks once it’s warm enough. If I could rate my experience with Matt with ten gold stars, I would.

Judy Shepard-Kegl

We have a mouse problem. The Emerson was very helpful and also notes issues with a bird we have flying freely in one area.

Liz Scharnetzki, PhD

Our technician, Matt, was friendly, knowledgeable, and worked us in at the end of a very long day (life saver!). He answered all our questions and overall delivered excellent service. 5 star rating is purely because of Matt (Portland, ME)

Andrea DeMarchi

TR always checks with me when making his schedule to accommodate my schedule. He texts a day or 2 before as a reminder, then texts when he’s on the way. He always asks if anything else is going on, or if any areas need special attention. It’s rare to get personal attention from larger companies in recent years, so to have it with TR as my technician is wonderful, and much appreciated. Cheers to whomever decided he’d be a good fit to this field, and especially to whomever assigned him to do my service calls!

Brian Fleurant

Absolutely happy with the service today. The technician was very thorough and answered any questions that we have with the rodents. I give 5 stars for today's service! Thank you

Seth Ephrussi

Ralph was very responsive from the beginning. After performing the initial inspection he took time to carefully explain a plan of action to properly treat our property. He even personally went out of his way to accommodate our scheduling request for our first treatment.

bryon crowder

Mathias is the consummate professional and stands out in every way. He is knowledgeable, friendly, professional, and follows up very quickly.

Kevin

Ralph Jones took a call last minute and showed up. He was wonderful, and very thorough in search. Luckily for us no little critters. We will definitely call Orkin again if we run into issues. Very happy for the service.

pcrchef chef

Ralph and Keith were excellent! Very professional and knowledgeable. They set me up with a plan immediately and took all the time I needed them to, so I could understand that plan. I would highly recommend Orkin.

Christy Diffin

Mathias is great! Very friendly and personable, and extremely knowledgeable about the subject matter. He came out for a citronella ant problem I had last year and educated me on so much! I’m glad that he’s my tech!

Donda young

10/4/22: Victoria, the Orkin Queen, has been our service agent for a couple of years now. We love her! She takes care of the pest control, but most importantly, she educates you on the pests behaviors and habits. Today, I learned how best to preserve a wasp nest that grew over the summer. (Wait until November to cut it away from the branches. They’ll be dead by then due to the cold.) Good call! Victoria always has a smile and friendly disposition. Thank you for the education! 2021: Victoria, the Orkin ‘Girl’ was very friendly and polite. Gave clear instructions and advice. Though, I think the first evaluation pricing is a bit much given the short amount of time onsite. Hope to have Victoria again for our next service!

Sue Ellen Hayman

Victoria was very professional and explained everything she was doing for me . I felt very relieved

Dan Baker

Ralph Jones was very courteous and knowledgeable of the issues we were having. He quickly provided service and was on his way in a timely manner. I would recommend using Orkin for any of your pest service needs.

Ellin Schooley

Pest control person was courteous, and came late in the day. He called before he arrived . I called the previous day because of a carpenter ant problem and they came out the next day. I would recommend them again to anyone and we were very pleased with the courteous service. From the initial call which went to Georgia to the service we received the NEXT day in Maine.

Linda Smeaton

Matt was the best technician we’ve had so far. Very professional and courteous. Matt came again for quarterly inspection. Can’t say enough good things about him. He got rid of a moth problem we had. Very knowledgeable and accommodating!

Robert Breckenridge

Orkin agent did not provide helpful service on first visit - arrived at an earlier time than they indicated and thus we were not at home to meet them. After calling to complain, I was able to persuade Orkin to return to provide the service we expected. Technician Drew came on time this time and was totally accommodating. Thanks.

Jeff Toorish

Orkin has done a great job for us. We live in a rural area, and mice have been a persistent problem. We will never be completely free of the little pests, but since Orkin has been on the job, we no longer seen evidence of them. The Orkin technicians who have come here have always been great people, extremely professional, and very knowledgable about the best way to tackle this problem. The results speak for themselves, we just don't see mice, mice droppings, or any other evidence of the rodents. I highly recommend Orkin.

Leah Jarvis

Mike was incredibly knowledgeable , personable, and professional. Will use their services again!

John Kendall

Martin did a great job explaining his decisions on trap locations etc.

Betsy Mccarthy

T. R. Littlefield of Orkin did his usual excellent job, keeping our house, garage & shed free of all insect infestations. We have this done every year and it is well worth it.

derek Griffith

Paul Jones was very professional and down to earth. He answered all my questions with ease and let me walk around with him as he worked. He showed me the areas that I should be looking at to prevent rodents from coming in. I would definitely recommend Orkin to my friends.

Brenda Cassidy

I was very pleased with Tyler Harmon’s professionalism and knowledge. He made me feel so much better about the bug infestation.

Deelightful Lakshmi

Today I am giving a 5 star review because I met the most AMAZING Orkin representative Andrew (Drew) Tidd. I almost didn’t continue my service with Orkin (as a company) because the wait for service was so long and backed up and expensive. And I was already very annoyed with the company in general for that. Especially since I was moving into a house I just bought. And wanted the house to be looked over before we moved in because we had already noticed Ants we’re an issue. They were so backed up I couldn’t have it looked at before we moved in. I was contacted the next week by Drew for service. And even though he had a very busy day scheduled. Once he knew I had been struggling to get service and really needed him to be there by 8:30 instead of the 10-12 slot I was in. He made it happen. And showed up exactly at 8:30, which really impressed me. But to top it off Drew was kind, courteous, smart, and professional. He had a wealth of knowledge. And I felt so confident in his service and years of experience that he is the ONLY reason I am keeping the Orkin service. And he is the only person I want to service my house. As a manager myself I think it’s really important that the company and Drew’s direct manager especially know what an asset they have with him. Andrew Tidd is the only reason I am continuing to use Orkin!

Arthur Hanson

Very informative through the process. The name Orkin is worth the possible extra cost . The technician that performed the service took time to explain the bugs and how the service will control the elimination of ticks and mosquitoes.

Susan DiCaprio

They have been great so far! I switched from modern pest who were awful!

Flaming Ember

We had Drew Tidd and what a wonderful tech he is. He explained everything he did and with a wonderful personality,,We would like to see Drew do our service every time because we have confidence in what he does and he is very thorough in what he does...On a scale of 1 to 100 we would give Drew a 100

Carle D Henry III

Rep was unexpected today but was very pleasant, clear and quick

Karen Tolli

Very satisfied with Andrew Tidd as he has done our area & has been most professional, also, informational about the Orkin business & other services. We did have issues with ants in past, about 2 yrs ago & used your business for the extermination of the ants in our house, which was an emergency done quickly. It has been really great to have our same Orkin sprayer, coming to service us as Andrew has been able to know the area that he works in,

Josh O’Brien

Excellent experience. Got a call within 15 minutes of submitting online request. Appointment within a week. Technician, Trevor, was on time, professional and thorough. Could not be happier with our service. Highly recommend.

kris

Excellent service by a real professional. The man was very thorough and very knowledgeable about his work. I believe the money spent on this service call was well worth the cost. A real bargain. I will regularly be using Orkin for a long time.

Caitlyn Hardgrove

This was an excellent experience! Ralph was very pleasant to interact with. He was on time, knowledgeable, and extremely professional. I would recommend Orkin to anyone for the price point and most certainly the customer service!

Andrew Giordano

The technician was well prepared friendly and professional. He was helpful, informative and knowledgeable of his work. I would definitely use this service again knowing that people like that work for the company.

Tim & Shari Corcoran

Friendly and professional service. We have been Orkin customers for years and will continue to be. The service we recieve is proactive and keeps any pest activity minimal. We are very happy overall.

Emily Henriksen

First off Miss Renee at the call Center was the absolute best lady. She was informative and also very nice and sweet. She and I developed a friendship with in 30 mind. Ralph my technician was also very nice and professional. He was informative and was quick and efficient.

Courtney Zawacki

We have had experience with other pest control companies before but I was very impressed with Drew’s knowledge and expertise. First off my appointment wasn’t until Monday, but Drew had a opening in his schedule and called to see if he could come out and take a look at our pest problems. He immediately saw the issues and explained what he was going to do and what o should expect to see before his next visit which was appreciated!

Michael DellaCamera

Drew was great to have on site. He did a thorough inspection at my request and found numerous openings that needed sealing. It's amazing how you can believe your house is sealed well and find out there are so many penetrations that a mouse can easily squeeze through. Drew documented and clearly shared everything with me and then repaired everything to keep unwanted guests out. I highly appreciate Orkin, and the service that Drew provided.

Oronde Cruger

Updated: TL;DR- I still recommend Orkin but definitely less enthusiastically. I was told that the services that I signed up for were not an option for me as the person that booked my appt was based in another state and my state does not offer them. They eventually agreed this was not my fault and came back out but then only performed half of the service. So, ultimately, the "treatment" for the mice problem was just putting some traps down and not sealing up the points of entry. If you have the money for the continuous plan, I think they'd be great but the short term plan is not a great value Original review- I was so stressed about the prospect of mice in my new home but my Orkin experience has been great so far. I was happy to see they offer one time service in addition to continuous plans and the man that came to perform the services was literally the best representative of a business I've dealt with since before the pandemic. I 100% recommend Orkin

Joan Terchiak

Chris was personable and thorough, as well as knowledgeable in identifying the bug issue. I highly recommend Chris of Orkin for extermination services.

Kristen Sevigny

My original plan was to call different companies and get quotes.. but the woman I spoke with on the phone was absolutely wonderful. So I decided right then and there to use them! The service was great, the gentleman came to our house and did what he needed to was super professional and personable. Looking forward to using them from here on out!!

Karen Obrien

Matt was great very professional explained everything he was going to do even went in the crawlspace to check if there were issues there cery happy overall

Jacque Damon

I feel my orkin man is professional and knowledgeable. He answers my questions and addresses my concerns. I really like my orkin man.

Georgia Hodgkins

He was very pleasant and efficient got right to work so it was great. I realize I have an old house with not a great foundation but I pickaway at it every year, just this year most of my work was outside so didn’t get much filling done. Hopefully this will help get a handle on it. Thank you was great

Daren Casey

Our initial inspection and treatment visit for mice. Great explanations of the process, what’s next. The free inspection phone call before the visit covered all the details - just the facts, no pushy sales pitch.

Michael Lovaglio (Mike)

As a technician, a great place to ply my trade. Orkin provides me the resources and support staff to confidently, safely, and correctly take on the wide variety of pest control challenges offered up by my amazing clients. The whole company is available to help with providing an excellent service for each client.

Bruce McAndrews

Tom has been our technician for a while and Orkin is fortunate to have him. He is professional, knowledgeable, and thorough, being extremely educated in his field of extermination and prevention. We really appreciate his great service and expertise. Thank you Orkin!

Charles Rich

Ralph Jones is our technician who we are requesting to service our camp. He is polite, professional and friendly. He is very knowledgeable, and explained everything he was going to do. He also gave us an excellent price for our seasonal service. He went over and above to ensure we understood the contract and the service he provided. He is a great asset to Orkin and we're very grateful he will be our technician. Thank you Ralph!

David Allie

Why did you show up unannounced? You were supposed to come on the 20th between 12:00-2:00... you texted me at 4:10 to say you rescheduled for the 28th at 12:00-2:00... and then you didn't show up on the 28th with no text to reschedule... but you show up unannounced today? I wasn't able to be there to tell you about the problems we've encountered. Why did you show up unannounced? I’m very disappointed!

Sharon Michaud

The technician, Joe, was polite, neat and personable. He answered all our questions with professionalism and informed us as to how bees behave. I followed him around our property showing him where we have seen bees and wasps. He always made sure I was safely away before spraying. Overall, I felt the technician did a great job.

Sonia Robertson

Matt from Orkin is the BEST!! He completely inspects our house monthly for clothes moths. He is thorough , thoughtful, reassuring, plans ahead- totally great!!!!!

Frank Ungvary

I use Orkin routinely for mosquito and tick prevention. They came for the first spray of the year. The exterminator was extremely nice and made sure we felt comfortable with the work she was doing. I would highly recommend Orkin for these services.

Beth Goldman

Careful, friendly, thorough service. The technician performed our initial inspection/treatment today and I’m confident that Orkin will be able to eliminate our issues with mice and yellow jackets.

Christine Keaveney

Trevor always is a pleasure to deal with. He remembers the property well and always has a solution. Fairly quick to get an appt too, considering the labor shortage in the area. Would def recommend!

Brian Rancourt

Victoria, arrived on time and was well prepared to take care of my carpenter ant issue. She answered all my questions regarding the treatment methods and took the time to listen to my concerns (I have pets).

Sonja Abraham

The communication skills with this company are horrendous. I called to set up an appointment and they said they would call me back with a service date and never did. I had to call back three more times to actually get an evaluation in place. Then people they sent we're absolutely lovely and confirmed that we did indeed have bats. Luckily they set up the next appointment because I have no faith the people you get on the phone could, or would, actually do it. The second set of people who did the first half of the extraction process were also great. They thoroughly checked our house and explained to me what they were doing, what our problem areas were and why, and explained how they would go forward. Again they set up the second appointment that would be done a few weeks later. Unfortunately I had an unexpected appointment Become scheduled for that same day, three days prior to it. I called the office and asked them to reschedule. The lady said she could but that she would have to call me back with when they would be coming because the person who would be servicing the house had a very particular schedule. That was fine with me, as it was my fault that it needed to be changed. I layer learned that she never told the serviceman and he showed up at my house anyway. Which is unfortunate because I’m sure he had better things he could be doing and it meant he thought I was a scatter brain. Again, I didn't hear back from Orkin on when the rescheduled day would be so I called back a week later (they had also been paid at this point so it felt a little like they were just going to run with the money). Finally I got an answer on when they would finish out. They sent the same serviceman out, which was how I learned he had shown up before even though I had made the call to reschedule. He was still very nice, and did a great job. He finished up and explained everything. Overall Orkin did get the job done and their service men were great, but their customer service reps are severely lacking in their ability to communicate. Apparently not just with the customers but also their fellow employees.

Robert Reardon

Matt was knowledgeable, effective and applied his time efficiently. Very pleased with service and will use again as the need applies

Lynda Twohig

I was very impressed with Chris and his punctuality. He also contacted me on route and I was there waiting for him so the cottage was open so he could go in and treat inside as well! Everything looked good inside so then he came out and treated the outside. Great job!

Diana Robinson

Can’t say enough about the great customer service I have received! Sarah and Chris have been so responsive and great to work with. We also had a couple of guys out today and they were great as well. Thus far, very impressed with Orkin!

Mallory Strange

Informative, on time, friendly, and efficient. I felt like my rep Chris did a great job at checking my place, laying traps, and relating all information to me. He was friendly and provided a direct follow up number to be able to reach him for the future and I felt like he listened to my concerns and provided excellent customer service.

George Barker

Once again, we had no idea when our service rep would arrive until we received a call from Orkin the night before he arrived telling us that he would be here between 4 and 6 pm...he arrived at 9:00 am. We had also been promised that we would have a rep who knew the details of our service, but once again we had a new rep who had no familiarity with our property. Nice guy, did the job, but...

Barbara Swenson

Matt with Orkin out of Portland, Me is a pleasure, he knows his stuff, enjoys his job and I always feel confident about the service after he has left. 5 visits yearly contract worth every penny.

Scott Watkins

We had a large amount of springtails appear in the basement of our newly built home. We called the office and they were quick to set up an appointment. Our technician, Dennis, was awesome!

Steve Olive

Ralph went above and beyond expectations. He was very informative while quickly removing a large active wasp nest, then destroyed and removed the nest assuring the problem was solved. He then checked on another nest assuring that was dead and gave me good guidance in how to clean it and remove it.

mvr mimi

They ask for details about what the current problems are and where I have noticed activity. They take care to check other possibilities as well. They remediate and also ask if I need any thing else and remind me that I can call them in between services if I see any activity. They seem to care that they are doing a good job and are very willing to make it right. The service has made a big difference in the amount of pests inside and outside.

Katie Haney

I could not be more pleased with the service I received today. I called Orkin on Tuesday, our technician, Tom, arrived at the expected time the very next day. He was efficient, knowledgeable, very friendly, and extremely considerate of the fact that I wanted humane removal of a critter in our attic. Thank you Tom and Orkin for a great first experience!!

steven dionne

Service rep was new to my home and therefore took the needed time to check all nooks and craneys. He seemed up a few places and removed bees nests. Wasn't afraid to get his hands dirty. I am VERY pleased with his THOROUGH service . 😀 …

Tamara Field

Cody was amazing. In his quarterly check 7/26/19, he thoroughly went over every area of my house checking for signs of mice. He reassured me that he hadn’t found any trace, but in the process of looking, he discovered a small ant infestation, which he took care of on the spot. Since Orkin came into my home last summer, I have not seen a single live mouse or a single new dropping. They were also very kind and sensitive about my extreme phobia of rodents. Job well done!!

SARAH LEONETTI

Cody from Orkin showed up on time, was very informative on the process to treat our bee problem and answered all of my questions. He worked quickly and left me with some follow up suggestion s. I'm so happy I called in the professionals to deal with troublesome bees.

Paul Wendzikowski

Both Orkin technicians that came to my house were extremely knowledgeable and thorough in their inspections and assessments. They were very courteous and professional to deal with. I have great confidence that the solutions they proposed will solve my pest problems and highly recommend Orkin to anyone.

Pat Foley

I was so impressed with this company. I called them in the morning. They had a representative there that afternoon. And the work was completed shortly. Their representatives and workers we're kind and professional and did a beautiful job. I would call them again anytime With No Reservations whatsoever

Bruce McAndrews

Very pleased we contracted with Orkin. Service has been excellent and the knowledge of the techs tending to our property is remarkable. Attentiveness to detail in solving any pest problems is truly appreciated. Friendly and personable and timely helps cement a long term relationship moving forward. Thank you!

Elisabeth Rich

Prompt service. The tech was enthusiastic and knowledgeable. It took some detective work to find the root of the issue and our tech found the source and fixed the problem. He explained everything and was diligent in completing the job. Even the cats liked him!

Cheri Carlson

Great service. Started finding things that I wouldn’t have even thought of and fixing so hopefully it will stop them from entry and get the ones in my home out. Learned a lot. Have had 3 visits with techs in a week time. Sorry I have had to adjust my review from a 5 to 3. The estimate went well, then the techs refusal to do what the estimator wanted done and all 3 refused with many excuses. One even told the estimator off. Many emails have gone out to resolve these issues. My husband has also been told that they spend too much time on there visits. I have to say if it was completed set up on first visit that we wouldn’t have to have more visits. It’s a shame.

Mia Marquez

Amazing they are always friendly always making sure we have everything we need for outside and inside. Grate communication we are happy all around.

Alida Gowell

Our experience has always been excellent: professional, courteous, thorough. Informative. On a scale from 1 to 10... out service experience is a 10+. Thank you Orkin!!!!

Monica Mahoney

The Orkin man came to weeks ago when I was working in my garden and without me even having to ask he suggested he return on a different day so I wouldn’t be exposed to the chemicals he was about to spray. Good to his word, he showed up today and got the job done. Very happy with Orkin.

David W

Orkin had given me a heads up that they would be coming to our home a week in advance. Timing was perfect & all the techs I’ve dealt with have been well trained & professional. We’re in the process of selling our home & todays tech recommended that we wait to put down bait stations because they would attract a lot of ants for 4 days. We’re having an open house tomorrow & he gave us his recommendations. I’m very satisfied with ant, mice & chipmunks that enjoy visiting our home. No more. I haven’t seen any for a month. They’re on top of things & get the job done right!

Harry Reed

Better than advertised better than expected. Few buisness these days seem to have the employees/service tects who actually know every aspect involving their buisness, never mind have someone who is extremely professional and personable and encouraging you to ask questions. Thank you for making one of those unhappy experiences more than tolerable.

kellimclaney

Ralph is awesome! Always stays in touch and let’s us know what is going on at our rental property. We completely trust him.

Christopher Nelson

Issac is always thorough, observant, and responsive. His service has been excellent. Any issues I’ve had have been with home office scheduling/admin. However this seems to have improved of late. Many thanks!

Madison McLaney

Ralph was just terrific. So nice, responsive, gave great feed back and recommendations. Definitely knows what he is talking about and trust him completely with my house.

Jerry Carter

Great service. Very polite and knowledgeable. She even caulked a crack we had down in the basement. Very happy with the service very professional. Thanks

Rick Wearne

Very professional. I have used Orkin for almost a year now, and will continue. Drew does a great job explaining all the services.

Lisa Adler

The technicians are always on time, polite and know what they're doing. I had a problem with ants and they came the same day. Very reliable.

Darlene Perry

Courteous and professional service. Addressed all of my concerns, primarily carpenter ants. Hopeful to be rid of these pests in a few weeks! Also tackled a LOT of wasp and hornet nests in my shed! A little pricey but worth the peace of mind.

Claudia Bellavia

I have been a customer with orkin pest control for close to two years now. The service people, receptionists, and staff are all extremely courteous, professional, and do their utmost to solve any issues you may have and accommodate their customers with the greatest expertise. I have had the pleasure of meeting and working with thomas littlefield and sarah bolduc. These are exceptionally diligent workers who are extremely adept at what they do with very amiable personalities and have my highest regards. I am a very satisfied customer who will continue to use orkin. I highly recommend the services of this company!

Marcos Carrillo

Cody was fantastic! Even geeked out a bit after finding out that we were looking at Golden Digger Wasps. He was professional, he was effective, he was knowledgeable, and not that I hope to ever need his services again; but if I do, I hope the next person is at his level!

Jeanne Staples

Ralph has been a wonderful addition from your Orlin group. He is punctual,friendly and takes his time to understand our needs.He is thorough and thoughtful. We feel blessed to have Ralph as our Orkin provider

cathy annese

Not feeling well today so did not want tech inside house. He kindly checked my basement, garage and sprayed all around outside. Really appreciate tech flexibility and understanding.

Dave Cameron

On Sep 20, 2018. we had a service call from Orkin (at 7 Sand Lake Drive, Raymond, ME). The call was handled by Dan West. I wanted to send a note to say what a wonderful and high quality job Dan performed. As important as the technical component, Dan also demonstrated a care for hour home as if it were his own. Dan is the kind of tech that leads me to be an Orkin customer for life. Thanks for the great service. Dave Cameron

Jennifer Null

I have had a long term contract with Orkin. My technician is thorough and conscientious. Today he replaced sticky traps that had mice and carpenter ants in them from an earlier service.

Mary Emmons

Was blown away by there service. Very professional kept us updated on when they would arrive etc. Highly recommend them very reasonable price

Marcie Douglas

Great service when they come to the house. Always make sure all of my concerns are taken care of. Would have been 5 stars however it's hard to schedule appointments as no one ever returns messages from the service center.

Judy Kegl

The person who came, David, was very helpful and polite, also efficient. Stellar representative for Orkin. He called ahead, showed concern for the pets, asked many questions about how things were going, and when I mentioned mosquitos suggested a possible service.

Matthew Stewart

Orkin was called. They missed the original appointment that had been scheduled, and lost a star for this. There customer service was on top of it though. And the orkin professional who came to do the job was great. They gained the star back. Well done.

Haley Bynum

Initially we had called as we had a bee problem. They person who worked with us convinced us to do the general pest control where they'd come out every other month and spray for pests including more then just bees which is super awesome! I was terrified going out my door because of the constant bees, hopefully this helped and won't be a worry! 4 stars, because I'm doing this review about an hour or so after they left so have to wait and see in the week to come if it helped with our bee issue! Thanks for being early as well!! The man who came was very nice, informative and friendly. Thank you!

Gina Bruzzese

The employee Victoria is a wonderful person very professional and helpful ND a very nice person

LJ Gombar

TR was professional and thorough.Assessed that maybe we had caught issue from the start and put traps out to see what they would show us. Maybe a rating in 6 months would be more helpful.

Jean Vautour

My experience with Orkin has been very positive. They have addressed my concerns and promptly remedy the situation. The texts that come to my house are very polite and are able to answer my questions. I would recommend Orkin to anyone who needs pest control services.

Joan Shoemaker

Ryan does an awesome job! Very thorough in both his inspection of the cottage and the pesticide application as well as his explanation of his work. We are extremely pleased to have him as our technician.

Liz VANDERAARDE

Our tech, Oliver Rowe, is great! New Hampshire’s White Mountains have creepy crawly & flying Things like you’ve never seen before! I can’t say enough about Oliver. He takes care of things inside the house as well as Our outside wooded perimeter. Trying to keep up with every kind of bee hornet etc. on our deck was a losing battle until recently. We thought we could take care of it ourselves and we’re very wrong. Oliver is a true professional… Kind and courteous… Very tidy and we would be lost without him!

Jen Waltz

TR is a fantastic technician. In the years he’s been treating our home he has always been the epitome of a highly educated, well spoken, trustworthy, and just plain kind human being. I get in a bit of a tizzy when it comes to rodents and spiders, and living in an 1850s home, it’s just a part of the deal. TR is the reason we use Orkin.

Michael Morel

The service was excellent. The technician was prompt and arrived within the scheduled time frame. He was polite and thorough. The service has resulted in a reduction of targeted pests.

Pierre Erhard

Ralph was great. He was on time thorough knowledgeable and helped me understand what he was doing. I look forward to having him in charge of my pest company control issues

Christine Banks

While the technician and the service is exceptional. The office was extremely difficult to get ahold of and messages were not returned as we attempted to scedual a early treatment.

John Ludwig

Scott was terrific - very thorough, professional, and helpful. Orkin should be proud to have him as an employee. I am convinced that he has completely resolved our insect and pest problems.

Robert Ochs

Arrived on time and were friendly. Had an ant problem and treated both the inside and outside of the house.

Meaghan Andree

When Chris Kent came to my address, I was quiet shaken by the amount of stink bugs infesting my home. He came and reassured me that he was going to take care of them once and for all. We even set up a game plan for the future! He not only cared about my infestation, but he also asked me how my day was! Very personable. And on top of it all, he made sure not to spray my garden tomatoes plants! Chris is a true asset to Orkin and deserves a bonus! Thank you Chris/Orkin!

Susan Grotto

Drew was awesome. We have a small issue with mice and didn't want it to become a bigger one, and he sealed up places he saw that he thought they might be getting in. Hopefully, no more mice!

Holly Deery

Great work finding the mouse who had invaded our home! Joe was friendly and professional, definitely knows how to do his job. So grateful to feel comfortable in our home again.

Preston Massey

David came out and checked my house all over and filled any holes were mice could get in. He set traps throughout the home. Very happy with the work he did.

Pat Curtis

We had service with orkin. We had carpenter bees in a two story house, they did an excellent job. They took care of our problem . If you have any insect problems, call orkin. Thank you Ron Winslow and Sean, and the office, they were very helpful.

Barbara Bardsley

The representative (Chris) that came to my home was polite, personable, and empathetic to my problem. He proved to be knowledgeable and made me feel like I certainly called the right people! He should be commended!

Martha Merrill

We have an issue with bats, mice, and squirrels in a temporary winter rental. The technician was thorough and professional . He explained what he was doing and provided great service.

Catherine Ramey

Ralph did an excellent job. In fact, he noticed something we had not that will require further attention. If it had gone unnoticed, we would have a much bigger problem in the near future.

Paula Rand

Prompt on arrival thorough in their inspection inside & out! Hunter very professional & answered questions well. Looking forward to their 2 week follow up inspection to see how successful it went to get rid of the mice!

Celeste Pelletier Libby

I’ve had a great experience so far. I will be anxious to see the results in the long run. The communication has been great, the technician was on time and the report was thorough.

Meg H

Ralph is awesome!He always comes on time,and answers any questions I have. So glad I used Orkin to get rid of Spiders!Would highly recommend!

Mellisa Wilkins

I had some issues with scheduling and the results, but Orkin made it right. They explained how the treatment works and what to expect. The technicians were nice.

Richard Silva

This is the first time that I have used a pest control company for carpenter ant issues. From the experience my wife and I have been relieved with Orkin of Portland, Maine. Their Pest Control Route Manager, Dan West came to our property on the best day to treat the problem, considering the weather conditions to service the indoor carpenter nest issue we were experiencing. We can not say enough as to the manner in which Dan West worked and explained how he would resolve the indoor nest located in the roof above our celing. We feel that Orkin will solve and prevent any future issues. We would highly recommend a call to Orkin.

Christopher Dunn

Great experience! Ralph really took the time to explain everything. He is there to help the customer and it shows. Thank you!

adam kruger

Ralph is amazing. Very professional and in time. Only person I can get in touch within the area will be contacting corporate soon about a problem

Andrew's Archies

Aside from some scheduling related issues, everyone I spoke with was friendly and professional, and when the technician arrived he was as well. It's only been a day, but I'm already seeing positive results.

Heather McNamara

Very professional and thorough! He took the time to look at everything twice to be sure nothing was missed so we would have a successful experience! Thank you!

Ashley Subler

Orkin was prompt and thorough. I would recommend Orkin for all pest control!

Lisa Wall

The orkin Tech Just left and he checked all over the house especially our “ HOT “ spots and all was good ! We have them come every other month that keeps the mice at bay . We always learn something from our Tech, he’s a Great guy !

C P

We have used Orkin for years as maintenance as well for any time we needed their expertise. Our technician is friendly polite and thorough. I would recommend this Orkin location.

Nicole Jones

I understand that Orkin has to have large windows for their service. However, I think it would be respectful to the customer if the customer could be called and advised if their appointment is going to miss the service window.

Matthew Grocki

scheduling issues, they were two days late forcing us to sleep on the floor to 3 nights. However, when the rep arrived, she was professional and polite.

Bruce Howes

Very good service. There are not many service providers I trust inside my home, but the good folks from the Portland Orkin team are on that list. Very responsive to customer concerns and needs, I would highly recommend.

Sarah Levy

The Orkin representative was very knowledgeable and helped me to understand what I needed to do to keep spiders at bay. He was pleasant and intelligent

Robert Smith

TR is great. He continually explains what he is doing and answers any questions that I might pose. Today, he diagnosed our sugar ant issue and applied a necessary deterrent to the problem.

Jake Pawelek

First guy named Shea from the Bangor location came out and did an outstanding job. He went above and beyond what was expected as well as professional and courteous. Second guy from the Portland locatoon showed up unexpectedly 16 days later which was actually okay because we developed a wasp and bee problem. However he left this huge bee nest which he said he sprayed but appeared still active after he left. I spoke with him on the phone as he stated he was apprehensive of knocking the nest because it was close to "live wires."

Josephine Bizimana

When Joe came to my house he was wearing a mask and was patient with my questions. He explained to me the process of dealing with my concerns in professional manner. He was respectful.

Elizabeth Larsen

The technician is extremely thorough every time he comes to perform the service. He is a 10

Michelle Ledger

Can’t thank Matthew enough for coming to my home on short notice! He was so polite and very knowledgeable. Thank you for making my new home safe to live in!

Derek Drollinger

The technician Tyler was very knowledgeable and thorough. He did a great job explaining the service that was being performed answering all of our questions.

Wei Po Huang

Victoria was very helpful in assessing the property for potential wasp intrusions and spray the property to prevent future wasp activity.

debbie Slink

Never thought I could be “happy” to have an exterminator at my house. Chris was friendly professional and masked! Thank you highly recommend the service.

Bill Bachman

The employee was friendly, thorough, punctual and helpful in the services provided. He did a great job. Bill Bachman

Elise Margate

So far so good. It was only the first consultation, but Gary seemed extremely knowledgeable and was very courteous. Looking forward to seeing some results!

Jeff Goodness

My usuall service on one of there plans!! Great service as usuall. Had a huge ant problem this year and after the first service they had to adjust the plan a little but haven't seen any for a while now!!

Chris Buzzard

Orkin is great. They have kept me pest free for the last 3 years. My technician, Ricky, was friendly, polite, and professional.

Martha Cookson

Was very happy with how thorough and the explanation given of work being done. He also did a follow up on previous mice treatment. 👍👍😊 …

Greg Holland

This company is great. My one complaint is they always show up without receiving confirmation from the property owners. If we don’t confirm that day and time works, don’t just assume it’s okay to show up.

Vic Larson

Victoria is absolutely the BEST service tech I’ve ever had from Orkin. Thorough, efficient, suggested options…I’m very pleased with the service provided today.

Martha Whittington

We have been very pleased with our Orkin service—no ant infestations since we started with them.

Robert Dupaul

The gentleman that showed up was extremely friendly and very polite even though it was embarassing inviting him into my home with a possible bug problem! He explained a lot to me and was very professional! Thanks so much!

Kenneth Phipps

The technician is always very prompt and and present. As a native Atlantean it is a pleasure to do business with a company from my hometown even though I am in the state of Maine at the present time

emily behen

Matt has been very helpful in removing critters from our attic. He is a great Orkin rep!!

Donna Sutera

Dan did a terrific job locating where mice were entering the house, especially in the kitchen. He sealed up areas with mesh. He also placed several different types of traps in the basement as well as in the garage.

Kathryn Teare

Initial visit. Technician was very friendly, polite and profess

Pamela Stevens

A very upsetting situation to find rodents in our new house. It was supposed to be addressed before we moved in. I am glad Orkin is going to help us deal with them.

Brianna Flores

Best pest control company out there. They make their visits work for your schedule. Their pesticides if you ask can be organic. And most are safe for pets

Nancy Jeton

Tom T of the Orkin team is professional, detail-oriented and dedicated to getting to a pest-free state. Undaunted, willing to go where no other pest control person dared to tread in his efforts to make our house inpenetrable to mice.

Ronald House

I give 5 stars in hopes that Matt got the job done. He seemed confident that he could take care of the problem, and seemed to be very knowledgeable about the bugs.

Jeremy Lakin

Professional engagement, excellent service, and thorough treatments have saved my home, and made my yard safe from stinging insects. Outstanding work!

David Glazebrook

Chris from Orkin showed up on time and went right to work. Explained everything thing he did and was very knowledgeable, professional and kind. He even put up with my crazy dog.

Griff Winthrop

An extremely competent, courteous and knowledgeable professional who exudes professional ability and courtesy. An outstanding representative from Orkin.

stacy noel

We had a couple of snags but, they were handled quickly and in a professional manner. Stacy Noel

Pamela Dona

We love Orkin! They have done an exceptional job over the years! Highly recommend!

T Bails

Very plesent company. Quite pleased with their customer service and commitment to quality. We had a massive problems with boxwood beetles. Not anymore.

Sandy Sulikowski

Tom was very professional and very informative!!! He took time to explain things and help me choose the best plan that fits our needs. Great job Tom. Thank you

Jeff Barker

Services have been working well for years. No ants since the first visit years ago. Plus, they keep the rodents to a minimum.

sandra Nicholas

Very happy with Orkin. TR is always prompt, friendly and professional. Addresses any concerns I have and takes care of any problems..

Michael Caouette

Great service all around from the moment I called until the technician came and took care of the issues. I would definitely use them again.

Kathy

Hunter our tech was very professional. Clearly explained everything he was doing. Happy with Orkin service... so far

Patty Weber

I have used Orkin for over 25 years. They are my go to pest control people for all my services. They are professional courteous and efficient.

Kevin Thorne

I had a great experience - he took the time to explain everything to me, and outline different options. Already recommended him to my neighbors!

Angela Franklin Lord

Excellent service. The technician arrived on time and was efficient in checking our house. Very satisfied.

Charles Ireland

Orkin has been great about coming out and working to correct our pest problems. Their techs are good and their customer sercice is awesome.

Peggy Graff-Perrett

Great service and very nice people! Since they have been servicing our home, we have not had an issue with ants or termites!

john lowe

This technician was much more knowledgeable and took initiative. Felt got our money's worth for a change.

Michael Adams

Very thorough and complete service! Corey took the time to explain everything he was doing. I am 100% satisfied!

Pam Pope

Kylie was very pleasant and thorough! I look forward to seeing him again and look forward to coming to continued service!

Tammy Bailey

Our specialist Branden was wonderful. He took the time to explain everything and answer all our questions. Very professional.

Jane Craighead

Orkin was very responsive and Gary went above and beyond the call of duty when we had an issue. Excellent service and very professional.

Brandon Champion

Great service and professional technicians. Orkin is always quick to respond to our pest control needs when a problem arises.

Ellen Giles

The technician, Mike, was very knowledgeable and thorough!

Russell Cannon

My technician was very through and pleasant. I have not had any pest kproblems since using Orkin.

Deborah Ashley

Joe always does a complete and professional job He is responsive and answers any questions . He addresses any issues I've seen or questions that I have

John Gardner II

Tech was really nice, he took extra tome to make sure we new how the process would work. Great tech!!

Kristina Lunner

Great technician: conducted a thorough review, established and implemented a plan, and communicated well.

Megan Kimball

Quick, friendly, professional, not bank breaking to protect your home/pets/children etc. highly recommend

Sheila Menair

Hilary provides great service! She is always thorough, professional and nice to work with.

Cyndi Bennett

Always pleasant to have T.R. do the service. Very knowledgeable about what steps to do on my own to help the prevention of pests from returning.

Jim Rush

I have used Orkin for 4 years now. Very professional and helpful.

Daniel Mayer

Took the time to listen to ny concerns and experience. Took the time to look all over the house was super quiet as to not wake the baby. Great service!

Brittany Wheeler

They are good at informing you when they are coming, usually on time, very friendly and professional .

Bill White

Inspector was professional and thorough. Very happy would recommend this to any home owner

venkat dev

All the tech team promptly reached out and completed the the job very professionally!! Highly recommended!!

Julie Moulton

Excellent service!!! Kyle was very informative and very thorough with his inspection. Very happy with the service.

Deborah Mahoney

Employees are always courteous and professional, and go out of their way to answer questions and concerns.

Anthony Seeley

Orkin worker was friendly and explained everything upfront no surprises

Veronica Fogg

Very nice professional service... very happy

Morgan Murphy

Tom was great. He took the time to explain to me what he had done and what would happen going forward. Thank you!

RICHARD GENERAZIO

The tech was fantastic. Was his first time here. Hope he is ours for future services..

Elina S

I don’t see any carpenter ants yet! The service was very fast and professional.

Lynne Macleod

Paul was very thorough in his explanation of the work being done. I look forward to dealing with him in the future

Tina burns

TR was great. On time, explained every thing from a social distance. I highly recommend this IPM Applicator.

Kristin Kopp

Isaac is always on time and extremely professional. We love his service!

david craig

Very nice person, just a tad on the expensive side. It does beat having to purchase over the counter pesticides every week.

Mary Lou Lemaire

I think Joe is a good representative for your company Is knowledgeable about what company does and is courteous and professional.

Amy Hopkins

Great communication by texts, email and telephone. Technicians are respectful and arrive on time.

Shawn Myers

Bug free. My technician David was great and super friendly.

Deborah Ford

Chris was professional, informative, helpful, personable, etc. I am hopeful my pest problem will be resolved.

Janis Marcus

Clear communication about need for service and schedule of services. Texts about arrival times were accurate and appreciated

Michael Price

Still cold so hard to tell. Good service and nice service man, Joe. Michael Price

Amy Kahn

Orkin has always come when they said they would, text their timing in advance, and let you know exactly what is to be done.

Diane Hanson

The gentlemen was very Personally. Told me exactly what he be doing, he corked the holes and set mouse sticky pads and to reg mouse traps.

Devin Locke

She is very friendly and knows what she is doing 🙂 …

james ramsdell

Excellent service. Thy went above and beyond expectations. Would recommend.

Terry Gouette

Very friendly and professional. Eager to answer all of my questions.

Ruth E. Blauer

Did a Thorough assessment. Treated areas until he ran out of carpenter ant bait treatment.

Terri Fitzgerald

This is a new house and I wanted to prevent mice from happening here since my neighbors have had mice.

peter dominski

The technician is awesome and very knowledgeable.

Brenda Robbins

Very courteous and professional. Explained the process thoroughly. Would recommend to friends and family.

Nicole Brisson

Love our technician who comes out. Very friendly and informative!

Kathryn L DeCoste

TR does a great job. Always professional and very knowledgeable

jason rankin

Our tech was very professional and knew exactly what to do to rid us of our wasp problem

Jane Pace

customer service is good. Tech was courteous and professional.

Jamie C

Have been with another pest control vendor for 7 yrs and wish I’d switched earlier! Paid attention to the root causes.

Jess Meyer Toher

Wonderful customer service! Gary was very responsive to my questions even while on vacation!

Gregory Kandel

On schedule always got checks & quick responses on the occasions when we’ve need interior work.

Rick Woodcock

The technician was timely, pleasant, professional, and thorough.

Jackie Thornton

Fast response and courteous service. Very happy with our first visit.

Cynthia Parise

Arrived on time, explained everything first and last. Pleasant and professional and the ants are gone!!

Barbara Kelson

She did a great job explaining very thing. Thank you.

Rhoda Richardson

Technician was friendly and understanding. Answers questions.

Gabrielle LaPorta

Joe who is my service technician was very detailed and very professional

Derrick and Pam Pratt

Love our exterminator!!! Best guy ever!!!

Joel Polichronopoulos

Chris was awesome. On time, informative, and very professional

Pete Giordano

The Orkin tech stopped my mice problem and helped seal up my crawl space.

charles lord

Orkin has the professional knowledge that goes with their products and a respect for the environment

Mark Wyer

Excellent Professional Service Today! Thank You!

Gregory Baston

Excellent and professional service!

Ryan Facey

Fast. Friendly. Always willing to answer questions, and, they remember you and your house.

Helen Champagne

Impressed with the 1st day of service - very professional company.

Scott Russo

Technician Dan willing to work outside even when it’s zero degrees!

william rochette

Prompt

Ashlynn Goding

Great service, on time, professional and very happy with the service

William Brewster

Giving reviews is a pain in the neck. What do you really learn from them?

Mary McAleney

Tom is through and smart. He is a credit to the company.

Cote Noonan

Very pleased with my service! No complaints!

Eric Wagner

Wonderful and friendly service. Quick and complete! Couldn’t be better!

Deberah Kerman

Arrived on time. Informative and professional

Jenna Reynolds

Super friendly, knowledgeable and best of all, no more ticks!

Sheila Snyder

Our tech was professional and informative.

Bob F

Great service. They do a fantastic job

Dale Doback

Victoria was very nice and knowledgeable

Jack Kivus

When tec arrived / he analyzed the situation and seemed to do his “thing”. Time will tell !!

jonathan gray

Service has been very good. Good communication as well

James Kahl

TR once again did an excellent job for us.

Matt Rothman

Great service and very thorough. Highly recommend

James Metiver

Drew was very good and professional

Jocelyne Morrissette

Your representative was knowledgeable and very nice!

Margaret Robin Kleinrock

On time, thorough inspection and treatment. Great guy.

Meg Carlisle

Very professional and thorough, and responsive to concerns.

Jim McDonald

Job not done yet need to wait last job went great

Terry Clancy

Very good service... friendly people

Destinee Darling

Did a great job! Very professional.

Dean Tibbetts

Outstanding service, friendly tech!!

Molly Carmichael

Gary was absolutely fantastic! 10/10 would reccomend

Abigail Pyenta

Great customer service!

Helen Hajny

Orkin does a great job keeping our home free from pests.

Ann Sawchuck

Always polite, professional and keeps us pest free.

Gloria Moline

Quick, efficient, work and very nice men. Thank you!

Jaclyn Strano

Friendly, professional and solved our problem. Worth every penny.

Ben Conte

Very friendly, professional and thorough.

Paulette sasville

Excellent service and friendly serviceman

Grace Cleaves

Very efficient and knowledgeable guy. Hope it works!

Bob Tubbs

On time, knowledgeable and effective. Couldn't ask for more.

lesley kellett

Destroyed two ant nests found quickly

Ron Desjardins

Great service. Personable technician.

Gregory Simmons

Great service and very accommodating.

Uriah Merrick

Amazing group of people with fast kindly service

Alison Albers

Amazing service- above and beyond!

Stephanie Peaslee

Tech did a good job.

Elisabeth S.

Very good service!

Kelly Cousins

Gary was wonderful as always!!

Joan Shoemaker

Technician was knowledgeable and thorough.

Clifford M. Chapman

Technician was on time and professional.

Marjorie Gray

Good to get rid of all the ants !

Anissa Dearborn

Prompt, knowledgeable service provider.

Joy Dalley

Great job

Stacey Reiley

Great rep. Thanks

MarTinez Hardy

Excellent service great to deal with.

Margaret Carver

Very professional and conscientious.

James Sproul

Isaac very pleasant and cordial.

Adrian Ayotte

Efficient, quiet, fast.

Carmita McCoy

I have mice in my basement

Gil Haskell

Satisfied with the initial visit.

john price

Friendly and serious service! Thank you!!

Kristi Samber

On time, knowledgeable and friendly!

Mary-Beth Taylor

Very nice and professional.

aeqetas

Great work!

Joseph Pescatello

Great service and results

Paul Parker

Excellent

Tiffany Taylor

TR is great!!

Jim Schall

Always professional and courteous!!!

Carol LaBossiere

Very polite and conscientious.

Ian Hutchinson

Excellent attention to detail.

Jan Macleod

Helpful, attentive and polite.

Maria Hoecker

David is wonderful!

Tom Davis

Efficient, friendly, knowledgeable.

Lisa Hebert

Orkin is great!!! Still great!!

B SINCLAIR

Very informative and friendly

Pam Kaufman

Very professional

JOHN RUSSELL

Great 👍service …

Patricia Anne Bisang

Very responsive

angelo smith

Great

Bryon Crowder

Great svc.

Kristielynne Cutler

Terrific

Luke Cote

Tick service

Jocelyn Odiorne

Wonderful experience! Thomas is amazing.

Karleigh Farrington

The inspector was very professional. We were guaranteed the quality of your service and we can't wait to work with your company

Bradley Ewald

The technician that arrived was on time, polite and very friendly. He displayed an outstanding knowledge of not only any termination, but many other pests as well. He will also be my technician for the the remainder of our contract as he will oversee my property until we are free of numerous pests. This first visit was impressive and can’t wait to continue to work with Orkin to elevate our pests.

Cheryl Haggerty

Dennis is a true professional and I appreciate his knowledge. Just had Matt out today. He is highly intelligent and knows more about pests than anyone I've ever met.

William Gorman

richard chase

James Nason

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