Reviews of Aptive Environmental. (Pest Control Service) in Philadelphia (Pennsylvania).
Aptive Environmental
3448 Progress Dr #F, Bensalem, PA 19020, United States
Description
Information of Aptive Environmental, Pest control service in Philadelphia (Pennsylvania)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Open hours of Aptive Environmental
Sunday
10 am–6 pm
Monday
8 am–10 pm
Tuesday
8 am–10 pm
Wednesday
8 am–10 pm
Thursday
8 am–10 pm
Friday
8 am–10 pm
Saturday
10 am–8 pm
Reviews of Aptive Environmental
Diana
Currently training to become a pest control tech. Great company. Great values. Good product. Informative staff. I'm very proud to be part of this team. I'd absolutely recommend.
Nicole Adams
Justin is the most AMAZING Aptive Technician. He came to my house twice to remove a huge beehive in the crawl space. They sent two other Technicians that couldn't get the job done. He is both responsive and communicative about his arrival time and what he was doing. He is extremely professional. By far the best technician to service our property. Thank you Justin!!
Kassy S
Giving great service for a great price! Marco M was very professional and knowledgeable about the product and service being provided. The service, done by Ethan, was quick and easy. He was also very friendly and professional. Overall I'm very happy with the value of what I'm paying for. Also very happy that we won't have bugs near our home this summer!
Michelle D. Gurysh
From the moment I called Aptive and spoke with Peyton I knew I called the right place! He was super attentive and helpful. He got us scheduled right away. Tara Z. was our service technician and was extremely knowledgeable,professional, and friendly. The main reason we contacted Aptive was ants in the kitchen. They are gone. We were so happy with the service we received from Tara and Aptive. We also have a dog that was unaffected from anything that was sprayed. Just pay attention to the instructions and your pet will be fine!
Melissa Jackson
Grant from Aptive Environmental did an excellent job today treating my home for pest prevention and control. He was very thorough in explaining his scheduled service for today as well as asking me what my goals were for the service. He was patient and knowledgeable in answering my questions regarding the safety of the products for my pets and children. He made me feel comfortable with the service and addressed my needs. Grant did an excellent job today! Thank you, Grant!
Sean McLarney
Have had Aptive for several years doing quarterly pest control and am very satisfied with the service. The company is very responsive, the field people are careful, thorough and respectful. It’s always a challenge living in a suburban wooded area, but Aptive has been able to keep things very controlled. I like being given the list of ingredients used and them using the least harmful products to accomplish the goal. Pricing is competitive.
metsu92
My wife and I never buy in to door to door sales, but Nate was professional, kind, observant, and most important of all he wasn't pushy. It was a casual chat about the pest issues he'd seen at other homes in our community and what services Aptive offered to deal with them. He was up front with pricing, scheduling, and what our service would cover. He did a walk around with us and pointed out what he saw and listened to what we had seen.
Preston, who handled our treatment, was professional, attentive, and friendly. No complaints, and we've seen a marked decrease in insects and pests.
Svetlana Barash
I have a contract and they come every quarter or more if needed. The people are always nice and professional and always happy to help and answer questions.
Since I have a contract, if i need them more than quarterly due to (mice in attic or Yellowjacket hive around the house or spiders in garage). They come right away and I have never been charged extra for any of those extra visits either.
I have been using their service for more than 5 years now I believe.
mary brown
This was an outside treatment that was used around the perimeter of my home that is being done periodically through out the year to eliminate any problems. The original treatment was done inside the house and included dusting vaulted ceiling areas which had spider webs and the basement, as well as, all living areas in the house. I thought the technician was very competent and professional and I was pleased with the service.
Michele Romero
Diana came to service my home. She was so kind and professional. She listened to my concerns and needs and assured me she will take care of things. When she was done she came back to the door and asked me to look around and make sure I am satisfied before she leaves. I hope on my next service they send her back.
Gina Griffin
John was my service person for today. He has been my service person for the last 3 times. John is a very polite, responsible person who knows his job well! I told him about some concerns with different bugs, he knew right away in what to do. I would like him to be my go to person for service.
Liana Wycoff
This group of employees are the kindest most respectful team of professionals I’ve ever had the pleasure of working with. Their sales rep misled me at the time of contract negotiation, but the people that work for this company are truly truly the best. I highly recommend this company for anyone looking for the service. Great job!
Monica Palmieri
Dan did a terrific job. He texted before he arrived and asked if we had a problems or needed service inside our home. He explained what he was going to do. Was very respectful and explained the services in detail. Great job!!
Marian Oglesby
John provided knowledgeable and professional service. He willingly explained what he was going to do and then when finished he explained what he found. He is so careful to protect my home by using the shoe covers and gloves.John is an excellent representative of Aptive Extermination Services.
Bruce Leibig Jr
They have been great to work with. All their service technicians are highly educated and informative, and extremely friendly. We can actually enjoy our yard and house without having to worry what little pests are bothering us. A++, 100% recommend to everyone
Beverly Rice
Michael was professional and patient in explaining the process. The work was performed and completed right away. The reason not 5 stars, and a big part, is the fact that he did not mention that you have to receive 2 or 3 more treatments within a certain amount of time at the tune of $139 each. Don't get me wrong, I believe it's worth it, however, if you are in a fixed income like I am, it's disappointing to feel like I was bamboozled. Had I not needed the service for the pesky outdoor insects in the past couple years, I would have declined.
David Bruck
I have used Aptive since 2017. The first couple of years were fine but over the past year-two I haven't been able to get the same service with a simple phone call or text 30 minutes in advance. I have two big dogs that are outside often and for the safety of Aptive and for my own liability, I have asked continually to get this notice. I have spoken to various managers and keep getting promises that this will happen and that it is in fact standard practice, but it never happens. I was serviced yesterday and again, no advance notice so I could bring my pets in. I have had an ongoing ant issue that I had to resolve with other means aside from Aptive as well. They offered to come inside, but because of their history of not giving notice, I couldn't use them. Hate to see them go, but there are other options in my area that I hope can make a simple phone call or text in advance of service.
Linda Cox
The exterminator read the notes in my file and followed them perfectly. I felt valued and appreciated as a customer. The exterminator was incredibly professional. I was very pleased with the exterminator.
Merry Christmas and happy new year!
Kent Silveria
We have been using Adaptive for some time now and they are always responsive to any feedback or concerns. The technicians are always professional and desire to ensure complete satisfaction. I would recommend them for your extermination services.
Ashley Hodlofski
Jammie did a fantastic job at my home today. He was extremely quick and efficient and made sure I understood what he was doing. He got all the spots I asked him to get and was super friendly and outgoing! I am glad we had him for our inital visit! Great job thank you again!
Payal Ray
Great service. John senme a text 30min before he arrived, once he arrived he explained what he was going to do. Once he was done he sent a text to let me know. Super courteous guy! removed cobwebs and some more in my garage - really went above and beyond his duty.
Theresa August
Tara from Aptive has been great. Always takes the time to talk to me regarding any specific issues we are having and how to both treat and prevent them in the future. She just spends the time needed to do the whole job. She was able to remove wasps and and spent time discussing how to keep these pests from coming back next year. Tara also heard me when I told her fall is when the ants come marching in and we discussed steps for keeping that from happening and she treated the property with that in mind. Aptive has been very responsive whenever we have needed them. I would recommend giving them a try if you have pests.
Karen Neale
Alphonso did an excellent job. He texted when he was on his way about 20 minutes away. He was very professional, courteous and listened to our concerns. He explained what he could do inside since he couldn’t spray near food surfaces. Checked all entry points and did a thorough inspection outside. He let us know he was finished and allowed us to ask questions what he had done. Very informative and respectful.
Michael King
All the personnel that come treat the house are professional and thorough. Most recently Christopher provided a thorough fall close out including the full exterior spraying and brush all corners. Much appreciated.
Gary Cathcart
Very happy with the service, Terrell did a great job, Very professional pleasant to deal with... very nice meeting him.. This is my 3rd service all have been pleasant and professional to deal with.... Have a very nice Thanksgiving and see you all soon.
bill howard
Finally, FINALLY - good service!
Christopher texted me, notifying me of his anticipated arrival. He listened intently, toured our house and THOROUGHLY applied the insecticide. He added retardant strips to the coverage in the garage. I’m extremely pleased and appreciative.
Dale Gregore
This company has great services and communication. A text to alert of upcoming treatment. The technician was very courteous: calling before to estimate his arrival; checking in personally to see if we have any new problems, and texting afterwards. Good customer service.
Steven Hernandez
Richard was very friendly and informative during his visit. All aptive employees have been great but Richard definitely stood out. I hope we continue to get Richard on our service calls.
Korina Brettschneider
Brendon did a great job. Very friendly, on time, called ahead and did a fabulous, professional job in treating our property. Thank you so much!
Darlene Sirgenson
The experience was fine. Gentlemen was very professional. The only issue I have is with you raising price without notification. Aptive spends lots of time communicating, however never mention when raising prices.
Donna Mauriello
Logan was our house inspector/exterminator. He was professional and cared about what issues we were experiencing with our new home. Explained the process and followed up after he completed the job. Thank you Logan!!
BlackJack Jackson
The service technician was great. He explained what he was doing and showed me what he was doing. He was very nice and professional with me. I am glad to be doing business with this company.
Alison Fibiger
Overall good quality and very professional people. However, be sure you are checking how often they come out as I feel they try to come out more often than we agreed upon and budgeted for. That said, when I ask them to reschedule for a later date they have no problem and are very good about it!
Maria M.
I am extremely satisfied with the service provided by Jakem at Aptive Environmental. He was prompt, professional, and thorough in his treatment of my home’s exterior and garage. Jakem was knowledgeable and took the time to answer all of my questions on a chilly morning to boot!
As a company, Aptive is easy to work with and schedule over text or web. They’re proactive and affordable. I highly recommend Aptiv to anyone in need of their services. Thanks so much for your help!
Maryanne Ismael
Grant was on time and polite.
Used ant bait gel and liquid spray.
Someone will need to come back with mouse glue traps since I don’t want the snap traps.
Not sure how effective spraying outdoors will be since it’s too cold.
I needed the hole where carpenter bees went in this past summer addressed.
Chuk Akaluka
The Aptive Technician (John) that came to my home treated my home with the utmost respect. He took pictures and gave a detailed summary of the work he did. Very pleased with this technician.
Corinne Gorman
We have not had a pest issue since using Aptive. Today our tech was Richard and he always goes above and beyond. He really treats my home like he would his own. He is the model or professionalism at Aptive
Linda Johnston
We have been a customer for a year+ and have always received exceptional service. The staff is very knowledgable and professional. Since having the service we do not have any bug issues in our home. Would highly recommend Aptive!
Debby Grear
I’ve been using Aaptiv pest control for years & always pleased. The technicians take their time & address any concerns we have. Have not had ants in our house since using. Highly recommend.
Joselle Chesson
Tino from Aptive environmental was extremely patient and very helpful as well. I really like his service. He did the outside and inside of my home.
Brenda Keech
Very professional and detail oriented. Technician texts when he’s on his way. Also prior notification a week before of when service will be performed. Very happy with Aptive Environmental.
S. Bullock
John was awesome. He provided me with a quick summary of what services were being provided. Well informed and knowledgeable. Excellent service.
Amichai Shdaimah
The service person was nice and professional but he didn’t have the rodent trap replacement material, which mean another visit will have to be scheduled
kelly flynn
The technician was very pleasant. He arrived as scheduled and explained what he was going to do in regard to servicing our property.
Suzette Liguori
Aptive is wonderful. Always on time and the service is great. Detailed explanation of what was done during the appointment with pictures as well.
Fran Markowski
Terrell did a good job inside and out.
It would be appreciated to be given a time frame when to expect a scheduled treatment.
Terrance Johnson
Everything was excellent except for the window (1-5) for them to arrive at my location. I wasted five hours of my work day waiting for the company. You gotta do better
Thomas Carvell
The man called my phone number I did not answer but I was home waiting for the appointment as scheduled but because I did not answer he sprayed the outside of my house that is not what I needed or ask them to do he could have just knocked on my door and did what he was supposed to do. Not happy with his service.
Philip Keats
Terrell did an excellent job. He explained in detail what he did and answered all my questions without hesitation.
Leonard Langsner
Sorry I have no clue what they did on this treatment ? On my ring I saw the person walking around my home with a long beaded brush wiping some spots, then spreading some other stuff around the yard! None of the equipment used look like real pest products!
Lowell Kramer
Albert, our technician was professional and kept me notified viva texts on arrival and departure. Which is nice, when you’re not home.Thanks again
Alan Hendel
John did the most thorough job of all the exterminators that have come out. He also spent more time explaining about the materials used.
Irma Horsey
Professional, communicate with me about what he was going to be doing today..He also sent picture showing me what he did..
Great service.
Dorothy Dukes Rader
Professional and communicative service personnel, advance notifications (& schedule flexibility) for all service calls. Very pleased with the product and the services provided!
Eric Kassab
Charlie was the young man who sold me on the new service and switch from my previous exterminator to them. He save me a lot of money a month. I don’t know that I would’ve switched except for how personable and informative Charlie was. A young man came out within a couple hours and treated our place and he also was very professional.
Michael Katz
We use Aptive for quarterly service, and they've been fantastic But today was our best experience yet. We had a technician named Darnell come out to our house for our quarterly service. Prior to the service, I called and gave them a heads-up about some bees in our deck box. So, Darnell came out, sprayed, and dug each and every piece of a GIANT hive out of there, getting stung while doing it. We provided him with ice, water, and itch cream because he risked himself for us. Nicest guy, and he was a rockstar. Give this man a raise!
dean stecklair
The initial sign up was nice. They ended up giving a nice police/military discount. But I couldn’t have the initial treatment done that day so I rescheduled for another day at 3 o’clock. On that day they called me at 930 am and said my appointment was at 1030. I explained to them I work nights and I wouldn’t be awake since I worked the night previously. The tech said he would get back to me about it and never did. I waited until 330 and no call no one showed so I called them. They said there was a mix up and rescheduled me for an appointment that day at 5. They people didn’t show up until almost 530. The people that showed up were very nice and explained everything but the initial was horrible.
Nicole Koehler
William was great. He came to my house and took care of a huge wasp hive living in our tree. He then did all the normal work. Very professional and did this all in 100 degrees with no complaints
Paul Butts
John was great. He arrived on time and took the time to explain every service that he performed. Would definitely use John again
Grace McGinley
Technicians are courteous and efficient. Arrive on time. Finally got rid of an ant problem that Terminex was unsuccessful at eliminating! My only complaint is that the office is not easily reachable and I am owed a credit for a referral that was promised but still hasn’t appeared on my account
Joseph Wallace
The service technician (Jamal) showed up on time and was very friendly and professional. He took the time to explain what services he would be performing at my home. He also showed me what product he used. My first experience with Aptive went smoothly.
Sarah Allen
Effective treatment. Poor communication and practices.
My initial interaction with the salesman was excellent and he offered a wonderful initial deal. I was supposed to get the first treatment then every three months for a year.
The service was effective however they came back for a second treatment in less than 30 days and I signed up for every 3 months. I emailed to cancel the appt and remind them i was only every 3 months. I still received a bill for treatment. I was at work and there was no card left and no one knocked at the door so I don’t even know if the treatment was done.
Nancy Lowinski
Christopher came yesterday to spray the house. He sent me a text to tell me that he was coming,
told me when he was on his way, and then afterwards, he sent me a text to tell me exactly what was done. You don't have to guess as to what was done! Came home from work this morning, one day after he sprayed around my house, and you can't imagine how free from insects the perimeter of the house was! So happy!
John Fecile
Micah was on time for our appointment, which I greatly appreciated. He was thorough and professional. He also got along with our dog. We appreciate the service and attention to detail.
Christa Marks
They are very courteous, professional and thorough.
And since they started treating there are no bugs hanging around our front door at night when we come home late and the outdoor light is on. Love that!!!
Robert Chierici
Carlos was very professional and
did our basement first at my request,
so we could leave before finished outside,
since we both had appointments.
We have seen very bugs on the inside and outside
walls, since the 1st treatment, so we’re happy about that.
Brian Townsend
I am very pleased with the service and the amount of time it took for the insect spray to work. The phrase, “dropping like flies” literally happened the same day they sprayed. I actually bad for some of the peat flying in my backyard, the spider infestation I had in my backyard has pretty much disappeared. I’m still seeing some annoying bugs like moths lingering around, but I am still satisfied this far. A second call back to spray again will probably help. Great job Aptive.
Walter Parker
Unfortunately I can’t remember the young gentleman’s name but he came with a great sales pitch. Seemed pretty knowledgeable about the services they provide. We walked around the home and he pointed issues of concern out. As soon as we were done talking he had his partner coming from one to mine and jumped right on the job.
Alex Zlakowski
Albert was courteous and professional. Took his time treating my property. Communicated and made sure everything I needed was completed.
LaSeana Ford
The gentlemen that come out to treat my home are always professional, build great rapport, and are always on time. They communicate with you every step of the way! I love that!
donna stevens
Love Aptive services! Wish we had done this earlier! If we see bugs emerging before our next service appt, I call them and they treat those specific bugs for me.
Ron Stiller
Technicians have always been professional and courteous. However, we do continue to have spiders outside (on the house) and some in the house.
Patricia Doss
The technician was very thorough and made sure that I understood everything he was doing. The field rep who I initially spoke with was a fine ambassador for your company.
Thomas Harned
Technician was polite, friendly, and professional. Past work demonstrates how well the service works.
Robert Ziff
They explained their service is very professionally, and did a meticulous job of treatment for prophylaxis. I can’t speak to how effective as yet, since the house was only treated yesterday. Nevertheless, they strike me as very professional.
Patrick Mulhern
Brendan was very professional and explained the service he was going to perform and asked whether there were any specific issues I needed addressed.
Christopher W. Green
The gentleman was clear and concise about what was to be done. He even sent me photos of the work that was done. Very good customer service.
Darla Nagy
John Troppello introduced himself, asked if i had any concerns and then conducted the cleaning and spraying services. We are very satisfied.
Samantha Groff
Wyatt, Preston, & the other man(I forgot his name I’m sorry) we’re all amazing and very sweet and helpful… & John has been keeping up since they left and he is great and personable!
Onte McClendon
Great service performed. Richard went above and beyond to ensure our home needs were taken care of.
Sheri Ebenreiter
Aptive service rep, Tara, was exceptionally good in dealing with our issues as well as being courteous and explaining the procedures and answering questions.
Donna Parks
First time using the company. Technician,Glen, called to say when he’d be here, confirmed what service I wanted, sprayed and swept soffits and let me know when he was finished and asked if I had any question. Time will tell us ants and other bugs are gone but seems like they know what they are doing and very professional. Have used for a year now. Still have great, courteous and professional service. No bugs!
Sandra Yunkin
They have regularly treated out exterior to keep spiders from entering ou type home. This service has eliminated our spider problem.
Evelyn Connor
The Aptive representative, Masai, was courteous, professional and very efficient in performing the quarterly pest control service. Great job, Masai. Thank you.
Susan S
The service provider, Alfonso, was excellent. He explained what he was doing in detail. Answered all my questions and concerns.
japonica
The only service that respond quickly to issues such as hornets, killer wasps. Very professional, thorough and timely.
Joan Hammond
Very good service. But I need them to come back seen 2 in family room. And redo lawn please. They left me no nber
William Elliott
It was a satisfying experience. I had missed Carman's initial visit but he came back and did our ant extermination.
Ann Lee
John did a very thorough job at my house today. He explained to me what he did and kept everything very nice and clean . I felt very confident that the process and the products he used will keep my house free of any insects inside and out. I give him 10/10 for an awesome job.
lim kim
Dan was very courteous, professional, and throough. He also fulfilled our request of spraying inside the garage and basement. He was prompt, made a point to explain what he would be doing, and let us know when he was finished.
Jonathan Meadows
been using for past year+ was using another vendor prior.. results similar but communication much better.
Frank Jacquette
Technicians seem decent, but central office communication doesn’t seem great and there’s a punitive fee for canceling the service during the first year. They’re just going to build the business and sell out to Terminix eventually anyway, so be prepared for that.
Regis Carvalho
John was great! He explained everything he was doing and perform the work as he said. Thank you!
Roxanne Nelson
11/22122-Alphonso was the tech. He explained the winter process to me from beginning to end. He was very professional, polite and understood my concern’s reference the bugs getting into the garage. He had a great personality and spoke very kindly! I would prefer for him to do my quarterly appointments in the future!
8/421- Isiah Graves- called before he came to spray our property. He was very personable, friendly and professional! He covered every area of my home! I don't believe he missed a spot!😆 I would definitely Request that Isiah come to spray my home on a Regular basis. I give Isaiah a 10 for Outstanding Service!!--
Our tech was John very professional and knowledgeable. Hit All areas inside and out. Cleaned All the cobwebs around the house. I will recommend this company to all my friends. Since I started using this pest control company I can say the outside bug have been minimal! -9/17/20 - the tech Shave did our home he was very thorough sprayed everywhere! I was very happy with his work. Very professional and pleasant!
Albert Xaviour
The service was great, the technician was kind and very knowledgeable.
Morton Goldberg
Aptive does a good job but why would they spray for bugs in the winter? They just come way too often and charge a lot.
Maxim Chichkin
Dan from Aptive was great, provided pictures of services while I was not home which was greatly appreciated!
joseph grossmann
They have been very professional and courteous. They keep me well informed and have taken care of all my concerns. Thank you! 😊 …
Danielle DiCarlo
I have been using Aptive for a few years but their communication is terrible with the office. I canceled an appointment twice because of money issues but they kept rescheduling instead of canceling. I was told it was because I didn't put the account on hold? No, you didn't put the account on hold. When I asked to cancel and I will call when I was ready again that's when they should have put a hold on the account. So someone ended up coming out anyway and missed spider webs all around my deck and apparently a detached garage is not part of my house because they miss this area all the time. So my deck, garage, addition and 2nd deck on that was not done at all. Just not happy overall with how things have been going the last couple visits.
Edward Cohen
Christopher was here yesterday and did the whole property. This morning I found numerous dead bugs near the front door which was one of the areas they treated. So far so good!
Quita
Very good communication regarding schedule and arrival. He did cover his shoes when entering my home.
He was polite, courteous, professional, prompt and thorough.
Rose Belfiore
Excellent service. Friendly and professional employees. John was very informative and courteous
April Press
Service people are always polite, cheerful and very responsive. They check in to see what needs attention each visit. They always text first to let me know when they will be here.
Diane Zavod
Very professional and interested in meeting my concerns. Thorough in applying treatments and willing to return if necessary. Friendly and polite.
Danielle Whitaker
Service was performed swiftly and the rep did a great job addressing areas of concern.
Maria Gonzalez
Great service but I’m not happy with them charging me extra for grasshoppers when their competition will not charge me extra. Their staff is friendly and professional. I’ll wait to see if insects decrease and if not, I’ll probably switch back to my previous service.
Keith Hartman
It would be best if a time was given when someone was coming. By the time we answered the door, the technician had already moved on.
E Bellaone
Service reps are always very punctual and professional. I am
Pleased with the service they provide.
Sandy C
The technicians are polite and have always responded to any extra problems that I point out to them. They give me a day's notice that they are coming and are on time.
Kaiser Sosa
This was their 3rd time out and the first 2 times they were done in 15 minutes. Lousy job. The 3rd time Justin came out and spent an hour and did inside and outside house and showed me where mice got in. He sealed and placed poison down. He is very polite and knowledgeable. I just had them out yesterday and they did a great job. The tech went beyond what I expected. They got rid of the lousy techs and have replaced them with highly trained professionals. Anthony DiNardo
Al Dell'Angelo
I am sure yesterday's outdoor treatment was fine, but the technician left my gate open and my dog got out last night. Fortunately, she did not run away and is okay, but that could have had a very different outcome. Attention to such details is crucial.
Laurie Myers
I wish they had sticky notes or paper notices left at the house I have no way of knowing if they even were there except for an email stating that the service was done. Come on people scams are every day get with the act and show us you did what you said you did. Even amazon sends you a picture of their delivery. Laurie Myers
john ross
Team always does a great job. Highly recommend them.
Clarence Robert Jackson
The technician gave me a review of the work done and the areas treated during the visit.
Jaime Cordero
Tara and Juliana were great. They showed up on time and started by reviewing my new contract. I really appreciated their transparency and they helped me amend the terms to better fit my needs. They were professional, thorough, and efficient finding and treating a wasp nest I didn't even know about. They were kind to my toddler, and kept my dog's health and safety in mind. I was very pleased with their service and would recommend them.
Jane Trout
This is a really good company they get it all right they know what they’re doing their own time their people are excellent their work is good I’ve never have a problem I’m so happy
Janine Johnson
Oscar was very professional and very kind! He took the time to answer all of my questions! He was also very thorough in regards to his work
Francis Dufner
The Aptive Environmental service tech. was very professional, honest with explaining what she would be doing to rid us of the ANT problem and very knowledgeable. Her name was Tara she was an extremely hard worker and she explained everything that she was going to do in different parts of our house inside and outside.Tara found every where the ANTS were entering our house from the outside and showed us their path, it was amazing. Tara told us that it may take a few days for the ANTS to disappear.Today Friday 5/20/2022 I inspected our house inside and outside and I couldn't find any ANTS. Tara is definitely an asset to your company. I can't say how great an employee of your company she is as far as being neat, knowledge in her presentation of what her company does and what she would be doing and the results of her hard work. We will be asking for her services whenever we have worked performed at our house. We only want the best and Tara is just that. Thank you.
Vance Browm
John was on time explain to me what he was going to do we walk around my whole property ESP if I had any concerns he was great to deal with I hope that’s the next inspection that John will be here again I give John a10
Greg Keech
Service performed as instructed with a very courteous individual. Did a good job.
Day “BadDay2Day” Off
Since using Aptive we have seen a great reduction in house centipedes and wolf spiders. Certainly worth it to me, I hate those nasty bugs!
Tamara Brady
My service technician Dave was very professional and knowledgeable. He let me know what he was planning on doing and after the treatment provided me details of what he saw and suggestions to improve the insect problem I was concerned with. I would recommend this company to friends and family and will continue to use Aptive for my maintenance.
Rob Ledder
Brandon was efficient, professional and friendly. Explained what he was doing asked me questions.
Danaca Clark
Aptive's services, especially by TARA in the Philadelphia, PA region, are GREAT! Tara is extremely thorough and we truly have not had a bug in our house since Tara's been doing our service - and for having a house on a slab, that's saying something! Aptive's services definitely work & they are safe for our pets!! Satisfied bug-free customer!!
Stephen Whitaker
Daniel, the service technician that came out was great!!! He did everything that I asked and then some. He was very knowledgeable and provided me with some helpful tips that I can do moving forward. I do feel like that the salesperson sold me on services that they don't actually do, but I will reserve my thoughts on that when they some back out in a month. Communication between manager and service tech could improve, but overall I am initially satisfied.
Teresa James
Wicked wasps, angry ants, jumping spiders, and slithering silverfish are a few of my least favorite things! Thanks to Korban for introducing us to the possibility of a more pleasant summer experience without an insect extravaganza! Brody thoroughly wiped off unwanted cobwebs and graciously tempted our grievously aggressive ant population with some tasty granules to extinguish their spiteful existence! Time outside will be better!
Jillian Brown
I use Aptive as a quarterly service to keep my home free from creepy crawlers. All of their products are pet safe for my dogs, they are reasonably priced, come consistently and on time each quarter and will always do anything I ask both inside and outside the house. We never have any issues with bugs inside our house and the service has always been great. We definitely recommend.
Maureen Morgan
Active is a great pest control service! They communicate well and even notify if delayed or need to reschedule ans they make it easy for you to do as well! The worker John is kind courteous and does a phenomenal job! They use pet friendly items ans I can’t be happier with their service!
Alicia Mahoney
Are there more stars we can give? What an amazing experience! Tara was fantastic and so personable. We were already impressed with the professionalism we experienced leading up to the appointment, but then after having her at our home, we knew we made the right decision with Aptive. Tara was incredibly knowledgeable and great at explaining the process. She was even sweet to our dog :) We highly recommend Aptive and fingers crossed that Tara will be your technician.
Marie Miller
I’ve been using Aptive for several years now and have no problems with “pests” inside the house, which is the main goal. I’ve been seeing a lot of ants near the foundation on the perimeter of the house so talked specifically with the technician today about it. He seemed to take more care in applying the treatment to prevent the escalation of the ant presence. Results TBD!
Steph Egitto
Montrell was very thorough and made sure we understood everything regarding the treatments we needed before proceeding. We have a flea infestation and he recommended follow up procedures that will help them to not return. I can imagine I’m not alone in saying having any type of infestation is extremely stressful and claustrophobic, but he assured us of the steps we’ll need to take to get rid of them and even guaranteed a free additional visit if they remain in our home. I was also very relieved to find that the treatment only took about 15-20 minutes and our cats were only required to be out of the house for about an hour total. Overall, I am very happy with the clarity and thoroughness of the service.
Christy Thomson
The serviceman alerted me 10-20 minutes prior to his arrival, which was helpful. He wore a face mask when he came to the door which I appreciated. He was courteous and took the time to ask if I had any specific needs. Service was completed thoroughly and quickly. Thank you for great service, Aptive!
Danielle Cirino
The sales guy (T I forgot his name) was very helpful and he explained everything perfectly! Stephon was my technician. He was very good. I would’ve gave 5 stars but this morning I saw a big spider web above my door. I’m very pleased with my initial service. I went on my porch and wasn’t greeted by bugs! That’s awesome! Great service Aptive!
Steve Pacello
Your technicians always polite professional and knowledgeable. The company notifies me a week ahead of time that they’re coming and calls or emails me the day of the service great value
John Marchione
Just had our first appointment with Aptive. Our tech was Glenn. The service was very thorough , pretty much treated everywhere, even in places we had not thought of. Glenn was super professional and informative, answering any and all questions we had. Extremely polite and personable which made it a comfortable and pleasant experience. Glenn made us forget that there was a stranger walking through our house which is rare for these types of services. The fact that I remember his name says it all. Great guy , I would recommend Aptive based on Glenn alone. If the rest of the techs are anywhere close, this company will go far.
Regis Carvalho
They were great in their first visit. We have service contracted for inside but we were in need of an exterminator for the yard bugs and mosquitoes. Denise did a fantastic job. She took care of the yard, removed spider webs from the exterior of the house and handled potential locations inside the house for spiders and ants as well. She was very kind and provided a lot of information for us. We are pleased with their service. Very good impression for a first visit.
Heidi Cabibbo
Zach was absolutely amazing and very informative! He also answered all of my questions......probably twice!! I feel better now that I did this for my home! And, the special price was an added bonus, of course! Thank you!
M Swat
Called in advance and met with me to ask if any problem areas or concerns. Very professional and easy to talk with about pest control.
Zena Garcia-Vargas
Dave is a Very friendly polite tech, explained everything to me and answered my questions. Speedy service and polite. Couldn’t ask for a better service. Definitely a 10/10.
Ashley Dimarcello
Marco with Aptive Environmental (Bear,DE) was top notch. Very professional and insanely educated on the company and their products. My husband and I really appreciated his time that he spent with us.
Jessica Metzler
The sales man was in our neighborhood on Thursday and came to my home. I was looking for a pest series is and had bad customer service experience with a local group. He offered me a home inspection and first application for 99 bucks and 130 for each returning time. 4x year for 2 years. I figured why not after checking company website and reviews while the gentleman was explaining services. ( wanted to make sure not a scam) quick easy sign up and scheduled guy to come out Saturday 3pm to 5pm. On Saturday guy came at 245pm which is awesome and early. Was very professional and did a walk through with me. I explained the problem areas and he made suggestions. He set traps, dewebbed and sprayed. I had my basement done as well. All around a pleasant experience and good value. Says if any problems arise to call and they send someone out free of charge. Based on other customer reviews this is a correct policy.
Also products used are pet safe..was told pup can be out after 30 mins to dry and kid safe. Works for me.
Keith George
The gentleman that did my service was very friendly and did a great job.
David Donovan
Today’s visiting technician Dave was exceptionally helpful. He took the time to understand the nature of the issues and had a plan to deal with them. He explained what chemicals and techniques were used so I could be better informed about pest control. He was very focused on making sure that I was a satisfied customer.
I have really enjoyed having Aptive as my pest control provider as the service technicians have always demonstrated themselves to be knowledgeable, friendly and customer service oriented. Their quarterly service plan allows for unlimited spot treatment or re-treatment calls, however I have almost never needed it which is a testament to the efficacy of their treatment techniques. Today, the tech was accompanied by his service manager Tim who also thanked me for my business and also took the time to listen about our specific pest issues as well as providing helpful information. Thanks to both of them for a job well done!
Lorri Fechtman
Our tech, Masai, is great. He has been treating our house with quarterly service for over a year. He knows we have dogs. He goes the extra mile to make sure I know when he will be here so I can lock them in.
J Harcorp
Excellent service, as usual. Gentlemen were professional and friendly. Quick service with lasting results
Laurie Chilcoat
The service was done at time of signing. However, I am still finding bugs on my outdoor porch. I also didn’t receive a copy of the contract.
Susan Hanket
Brendan did a great job. Let us know when he was starting and to not use lawn for awhile. Very happy.
Aiecia Jefferson
They're very professional. The Techs take time to explain the procedures and ask if you have any questions. Very friendly and on time.
Michael Oliver
Impressed with the initial services provided. Very proactive in communicating with me in the days leading to the appointment. I received a thorough briefing before and after the service. They have gotten off to a good start with us considering the disappointment we had with our prior service provider. I look forward to working with the company in the future.
Karl Farz Family
John was very thorough and hit all areas of concern. Once he arrived he asked if there was anything new to focus on. In fact, we were having additional spider issues and he came inside to spray. He was prepared for the additional service. He arrived when he said he would. Good communication and he was in and out quickly. Thank you.
Benjamin Jackson
Darnell arrived on time and gave notice before he arrived. He was quick and thorough.
Ben J
Christine Herr
We were given same day service after calling, which was fantastic. Our technician was Daniel. He arrived on time and was extremely professional. He evaluated an infestation we had in our Japanese maple, and treated it appropriately. I highly recommend Aptive and their services!
Mark Bordick
Technician was very thorough and responsive to our needs, thank you
Mary Hill
I as not aware until after the service person left that they were here. As a result my garage was not checked which is important in the fall when Rodents sometimes come into your garage
Joe Weiss
Dave from Aptive came and treated the inside and outside of the house. He addressed spider crickets as well as many other insects. He arrived on time, identified all of the things he was doing, addressed all of our concerns and made sure we were satisfied before he left. It was very much appreciated.
Wanda Derstine
Good service but someone different comes out to treat every time.
David Girton
Dave G.
John did his usual great job today! I would give him a ten out of ten!
Caroline Davis
Fast service that is very effective. Company employees are friendly and attend to your needs.
Juanita Watson
Stephen came today to check for rodents. He was very nice, had excellent customer service, was prepared, and professional. He also repositioned the meshing used to fill openings around my basement windows, to provide a tighter fit.
Richard Kiger
Charles did an excellent job. He was very professional.
Adam Fortwangler
Justin was very friendly and professional. Kept me informed of everything that he was doing and explained what my options were. He even double checked at the end to make sure I didn't want anything else done that day. I told him about some things I would want to get done in the future and he gave me advice to make sure I got the best results.
Edward Ward
Very professional and explained everything he was going to do, even sent me videos of applications.
Corinne Villegas
This was my initial visit and first time using service so not sure as to what to check for..Stephen was the tech for today and was great...asking where all the places he needed to spray, etc....besides the usual places. He was personable and pleasant, just the kind of worker you'd hope for...so far, I'm very happy to take a chance on Active for my new exterminating service...thanks, Stephen..
Shanna
Excellent service and very kind and professional employees. Would definitely recommend this company for extermination services! Loved them!
Vickie Hodge
Great communication and service. In the cold weather I add rodent control since they somehow get in the garage and laundry room. They are very accommodating for any extras and at a fair price. Love these guys.
Ashley D. Fisher
Two employees arrived to my house on time. They asked me what were my current pest problems, they listened to the concerns I voiced, and thoroughly serviced those areas of my house. Both employees were extremely kid friendly; as I have three young inquisitive children, and they had no problem politely taking time to answer my children's questions. Very nice people who do a great thorough job!
Sharon Hopkins
They came on time and took care of all my spider webs, nests and treated my entire yard. I love that their products are safe for children and pets!
Kathryn Pramuk
Our technician today was great. So helpful and accommodating
sabrina bell
The gentleman who came by was very nice and thorough. He was even great and patient with me while I dealt with my morning toddler and newborn routines. He was polite and let me know what he was doing every step of the way and told me what precautions to take for my kids (ex. wear shoes where he sprayed in the house for a few hours). He was very quick and effecient.
Lisa Jenkins
Arrived on time, very responsive to my request and very professional and efficient.
Lamina Stratton
The representative from Aptive was very polite and knowledgeable when answering my questions.
Beth Andrews
The gentleman who came was courteous, knowledgeable and went right to the task. I don’t know how he did it without any protective gear, but he did it! Even took the nest out of the bushes, put it in a bag for us to put in trash. The best was huge about 12 inches high by 12 inches or more in diameter. He even told my husband that he would check back on Friday.
Shani Albo
Great service! Tara was very responsive and did a great job by inspecting every single corner. She was very professional. I highly recommend them.
Melissa Jenkins
Solid work so far. Had our first treatment yesterday. Very happy to see the ants out of our house!
Cri GI
Alfred has been our service technician and he has been very professional and knowledgeable about our issues. He comes highly recommended by us. He is willing to listen to our concerns and offer solutions. We hope to have him service our home at any time!!! One of the best!! Thank you Alfred and Aptive!!!
Robert Bertling
They asked for a review within seconds of completing the first treatment. So I have no idea how well it works. But they have sent four separate communications via text and email, in addition to the in-person visit to make sure I understand that I owe them money. And I agree to their terms. And I’m bound by their contract. So if the techs are anywhere near as thorough as their accountants/legal team, those mosquitoes are doomed.
WillDaBeast
Isiah came out to my home and was punctual, friendly, fun, and did a great job. I had a nest of yellow jackets (or wasps not 100% sure) and he took care of them as well as provided initial treatment for the exterior of my home. I look forward to working with him going forward!
Karen Hayden
Every person I have interacted with has been respectful and eager to help!
Jaimy S
Stephen from Aptive showed up within the time window that we had initially discussed. He was very patient with my two GSDs and did the treatment indoors first (as requested) then outdoors. He explained the process and the next steps and was very thorough! Thanks Stephen! If you're in the area and you need someone to treat your home, check out Aptive!
Wendy Seiwell
Dave and Shelley were professional, experienced, took time to explain everything. Listened to my problem areas of concern. Answered all of my questions. A pleasure to have come out and work with them.
David Hagerman
We always receive professional and courteous service from Aptive. Dan was prompt for my appointment on 9/8/2021. He texted ahead of time to let us know he would be arriving within 10 minutes . Arrived right on time. Very friendly, as always. Performed the service thoroughly and efficiently. Very pleased!
Glenn Gressen
Tara was the technician that performed the treatment for my house and she was to say the least, exceptional. She was very thorough and explained everything completely to me about what she would do and how it works. I would highly recommend Aptive services to anyone looking for any kind of pest control.
Roberto Gonzalez
Dan did a great job of putting the Winter application down.
Timothy Moore
John was amazing, very professional and communication was over the top.
Ehab Mansour
Technician was good and very cooperative.
Though, I have a big problem with the sales person who made the presentation yesterday.
Sales person promised that Aptive will add some chemicals to fight lizards and termite which did not happen and I don`t trust anything of what he said anymore and I don`t think I will use your services anymore.
Thanks
Carrie Johnson
Joseph was very efficient and listened to our concerns. He treated everywhere we asked as well as treated areas he saw issues with. Joseph was very polite and thoughtful enough to wear booties in the house. I definitely will recommend this business to friends and family.
Kimberly Provo
They did an amazing job! So professional and helpful!
Julia Lacy
The representative to perform the service today was pleasant and efficient.
Clare E
They were able to come out within a little over 24 hours and take care of a huge hornets nest on my property. John was the technician that came out and he did an outstanding job of explaining everything before and after the process.
Tom Kopania
Standard service person was very good took time to do his job the correct way.. ask before he started if there was any specific area that needed attention.. Great job completed by Richard very pleasant to talk with too pride in his job..
Rachel Carr
I cannot say enough nice things!!!! I hate bugs and these guys do such a great job! They have great customer service, friendly professional staff and they always go the extra mile to make you feel comfortable in your home and on your deck! I love the re-service feature and the times I’ve called them to come back they were prompt and took care of the issue! Will never leave this excellent company! If you hate bugs, these are your guys!
Robin L Hernandez
Great service and great team work . Always on time very professional and knowledgeable.
Tara Holmes
On Thursday July 15, 2021, a representative from your company rang my doorbell. Upon answering the door, Caden , the route manager, explained about Active and what services they provide. I was really interested in the outside services because of the spider web cleaning and the spraying of the bushes and trees.
I already have an exterminating company that services me quarterly. However, I will probably choose one, going forward. Daniel, the technician, came out the next day, Friday, July 16th and serviced my home. I was very pleased. Thank you for your service! I hope that your products are just as effective as your service that Daniel provided.
Sincerely,
Tara S Holmes
kyle Hendrickson
Carlos is the man. He spent time talking to me about what we had going on in and around our home and then explained how he was going to treat everything. Really friendly and did a good job.
Mo Fred
A little worrisome. First thing I was told is about the cancellation fee. Never heard that before. It took him less than 5 minutes before he knocked on my door again to say he was done! Hope he did a thorough job. We will see. Salesman was great though.
Scott Hill
Nice service provided by Active. Their technician was professional and thorough. John is very good.
Candace Lacy
We just had a very infuriating experience with Excel Pest Control so I was very much against using another service. Unfortunately the rodent was still here so I didn't have a choice. I was very bitter. The guy from Aptive came and he was very understanding. He took his time and explained the contact and what he was planning to do to get rid of the rodent. Then he went to work; laying out his traps n things it was about 45mins and he was finished. 2-3hrs later after he left the rodent was deceased. Now that's good service I haven't seen a rodent since. Not that I'm actively looking for a nest of rodents in my new home. But its nice to know they don't feel comfortable coming out either!!!! Thank you Aptive!!!
Roberta Winemiller
Brendan was very responsive to my concerns. Just an example, I asked for Silver fish traps and he immediately got them for me. He did a great job.
Margot Tingle
Tech did great job and informed me they were on the property
Kishmere K. Speedwell
The exterminator was very nice and professional I rate him a 10 out of 10
Chisana 4
I am very pleased so far with the services provided by Aptive. The techs have notified me prior to service and arrived on time. Very professional.
lisa zimmerman
Brendan was so professional and courteous.. He did a great job and paid attention to detail.
John Schulz
Spoke with Nate to setup my service, he was very professional and thorough.
Diane Casey
Always polite and thorough. Responsive to special requests
Travis Tyner
The Aptive technicians are very knowledgeable and provide very good customer service.
Christopher Marino
So far, so good. We recently switched to Aptive. Our first service appointment was great. Tim B., our technician spent time explaining the process, and did a thorough job assessing and treating our property. We immediately noticed a reduction in the number of insects around doors and windows, and the wasps are gone. He left us with some good advice for managing some chronic issues as well. - Chris M
CharHash
Aptive is environmentally conscious. Their spray is a non-toxic spray they use on yards for ticks and fleas. They don’t spray for bees.
Joe C
Kyle was my sales rep came to my home. Offered me a deal to take care of bugs n pests from the outside from eventually making their way into my home. They started treatments that same day. Very nice and courteous and explained in great detail about their service. Kyle took the time out and made sure I understood about their service. They did as explained...Good job..
8/30/2019
Had to reschedule for Aptive to come back out free of charge to take care of this flea in gnat infestation on my property.
Aptive showed up right on time. Listened to everything that I was telling the tech. He saw for himself the amount of fleas and gnats that were all over my backyard as we walked through the grass. He explained what he was going to do to get rid of this problem. After he was done I checked the backyard and I did not see any fleas or gnats flying around as I walked through the grass. Few hours later Before letting my two dogs out I check the backyard again and still no bugs. Very happy that he was able to disregard these bugs that had been bothering my two animals. Hopefully the chemical that he put down will last.
8/13/2020
Brendan P. Is a fantasic employee. Called before coming out to find out more what the problem is. Arrived at my home and went right to treating my property. Made sure with me that he covered everything. Was very nice and courteous and well informative. Ive had Brendan before last years treatment. This employee is a gold star....
Thank you Brendan for keeping g my home and property pest free....
Mary Bricker-Jenkins
The technician, Stephen Johnston, was exceptionally considerate and responsive to our unique needs. Juggling our cats required several passes through the house, removing shoes each time even though we hadn't requested that. Throughout the visit, and despite the complications, Stephen was pleasant and thorough. Five star employee!
Mary B-J
Robert Oddo
Aptive came out a second time at no charge for ant problem. Matt Kacey was the service person and he explained the prior treatment as well as the bait he was putting out today. He was very enthusiastic about his job and genuinely seemed to enjoy what he was doing. Other than sending to many emails Aptive and their crew have been good service providers. Thanks. Rob O.
Erika Klemmer
All of their technicians have been very polite and professional. They always take the time to swipe away the cobwebs and dead bugs/spiders from every corner and window including the second story. Always call to let me know of arrival and to make sure we don’t have any specific issues that need to be addressed.
cathy
Excellent! Thank you! What a wonderful company. The technician Josh , was Courteous, kind ,thoughtful. He explained everything that he was doing and went above and beyond my expectations even went on the roof to solve a problem the other company I was using never did) l Highly recommend them their prices are very reasonable. They have great customer service everyone is friendly and knowledgeable you can email them or talk with someone after leaving a message if you are an existing customer.
Vincent Garrity
The only problem I have is they told me that's six of my neighbors we're going to use the same program but when I seen the truck pull up I was the first one on my block and then when they were done with me they left a development so they lied about my neighbors getting the treatment
Lynne Stuewe
He was very professional. He let us know he was there.
Grant Barrans
Very customer friendly, responsive, helpful and reliable. They look after their customers.
eastcoastmantra mainak
Very professional and friendly staff. Knowledgeable and confident. Pre-inspection and resolution was conducted today. They also provided added services to deal with ants etc. Very reasonable prices and I was pleased since I got service the day I called. I contacted other companies as well and they were unavailable for an appointment and only available two weeks out. This company checks all the boxes. Please utilize their service and sign up for the yearly or the two year plan. It is a peace of mind not having to deal with pests or dealing with them yourself. Need professional exterminators not DIY. Trust common sense please and call the Pros. Don’t handle it urself. Pests can be vicious
Marco A
Great pest control service so far. I have only been with them since August, but I will continue to give them my business. Very reasonably priced. I like that a person picks up when I call instead of a recording. Also, I like that they take care of the cob webs. I don't know any other service that will do that. We had Stephen come do our service this weekend, and he was very friendly, attentive, and professional. I hope to get him every time we require service.
Kathie Brogan
They are thorough and the people are nice. Informative and respectful
Lisa Lindsey
My Technicians, Zach and Anthony, were very professional, and polite. Rare these days even when you're paying for service. Explained everything, and took the hornet danger away. Thanks guys, and stay safe.
Elizabath Heaven
Steve was wonderful. He listened and was thoughtful and courteous. His attention to detail was refreshing. He was respectful of my home and wore booties and a mask at all times. Took some extra time to knock down some icicles for me. Highly recommend Aptive for your pest control needs.
Jeffrey Lum
John did a great job on the house. even when the extra mile and took care of the garage for me.
Genelle Trader
The technician was very professional and friendly. He clearly explained what he would do and why. I was very impressed with his presentation, his knowledge and trusted he would do a good job. When he completed the work, he returned to tell me what he did, what he discovered, and when Aptive would return again.
I just switched to Aptive because of their great reputation and I believe I made the right decision. Matt represented the company well and I love that the treatment is environmentally safe.
ken saresky
Service technicians are well knowledgeable of what they do and I'm sure that the problem will be solved very soon
Connie Ginther
We have quarterly inspection done by Aptive and love their service. They are very knowledgeable and can determine if you have any type of insect problem. They are just a phone call away if we need anything before our quarterly service.
Michael Gardy
Dave from Aptive was super fast and treated areas of concern beyond just the perimeter. He saw our shed was unlocked so sprayed inside and saw we had a dog (by evidence of a dog bowl on the patio) so did the yard for fleas and ticks. Very observant with a targeted regimen.
Lisa Kelly
John was super friendly and helpful with his knowledge and instructions
Stephanie Corsetti
This was our first experience with this company and I was very impressed with the service we received. They were prompt, efficient, professional, and very personable. The technician explained everything very thoroughly and made sure that all of my questions were answered. This was a very positive experience!
Denise Weisman
The person I came to our house was more than patient with me as we were in the process of doing something when he came to the door. He said and explained the service he was doing and that if we needed for other service it can be done at a later time and was very informative. I have never had a bad experience with this company.
Carrie Williams
Albert was timely, very polite and responsive to addressed needs.
Jerry Berkowitz
This was supposed to be a quarterly appointment, but I think that the tech only inspected the area of a previous problem
john stevens
Technician arrived within expected time frame and after reviewing what the problem was and where the problem seemed to be coming from, said that he had a new product to address our ant issues. He quietly and quickly applied the product.
Was very pleasant, professional and informative.
Aptive has been very good in servicing our account and providing the needed follow up to fully address our problem.
Kecia
The technician Daniel was professional, very informative, and pleasant. He did an excellent job, and kept me informed as he serviced my property. He made my experience a good one 👍🏾 …
catherine vickery
Great job by the active technician, came one day after I called removed the wasp nest/hive in two places, sprayed and delivered powder, sprayed my exterior, did an outstanding job. Checked with me after to make sure I had no concerns or questions.
Joy Eglin
Ajani was truly amazing. He did my entire house (big) and didn’t miss even one room/area. Ajani was so careful to spot treat the grandchildren a play room and took so much care and concern while going through my entire house. Very impressive. He was kind and respectful and thorough and thoughtful … basically just a pleasure to have him in my home. Thank you for your service Ajani!! I really appreciate all your hard work. Extraordinary!!
Lee Kellett
This was the first time I’ve ever used a APTIVE as they were tremendous to work with in every aspect as I had a wonderful customer experience.
From the minute I signed a contract for six treatments over the next 12 months to their initial application it could not have gone better as I am very very impressed with very kind warmhearted sales and service folks
whitney nelson
I was very impressed with Tara who performed our quarterly service yesterday. She was very personable, thorough and knowledgeable regarding our pest issues. Additionally, she addressed our specific concern with an in-ground hornet nest. Thank you!
Kiel Drake
Aptive has serviced our home quarterly and we have noticed a difference in the amount of creepy crawlers in our basement. At the most recent visit the technician took the time to listen to a few concerns and addressed each with thought and professionalism. She also notified me of some yellow jacket activity, and the process that would be used to take care of it.
C CN
Aptive contacts me prior to service date. If there is a conflict, they are understanding and reschedule for your convenience. There is a courtesy call, if you request in-home service to ensure you are there. They provided me with a 2-3 hour window when the service technician would be there. Daniel, our last service technician, was super nice & professional. He did a great job treating the interior and exterior of our house. He treated wherever we wanted and did not make us feel uncomfortable with out requests. I received a detailed email outlining what was done. Have been with aptive for several years now. Very pleased.
Christina N.
Deb Nichols
First inspection and application so I cannot comment if their products are affective. But they are very professional and punctual. The products are all green and safe, so I don’t have a heavy chemical smell outside after they applied the products.
Michael Malloy
Samuel Lewis did a great job as we just started with Adptive today. Very well designed business model to be convenient, reasonable price and also effective. We look forward to seeing how this goes. So far the account representative who signed us up did a great job and Sam was out within a few hours to complete all pest control services that they provide (which is impressive). Well Done
Joyce Mixon
I unfortunately I was not at home to receive the service today..
The person didn't arrive prior to my leaving the house today
Ian Moench
John was great, courteous and got the job done. He was on time and polite. Thanks John.
Barbara Carranza
I started using Aptive a few months ago. They are very nice and thorough. They walk around the outside of your home and clean the spider webs down in an effort to keep spiders away. They are way more thorough than any company I’ve ever used. They even put booties on when coming into my home. If I need to reschedule my appointment they make it very easy, in fact it’s a push of a button to connect you directly to them. I highly recommend them. Thank you for great service!
Thomas Curyto
The service we always receive is excellent. They are on time, curious and very professional.
Karen Crane
The service techs, Justin and Paul were just great! They were very professional, polite and personable! They thoroughly explained the service they were going to perform prior to application and then went about their work. Upon completion, they asked me again if I had any questions and let me know when I could expect next service and that if I had any problems in the meantime, all I had to do was call and the company would be back out immediately. Great experience.
Marinee Temme
With three dogs and a cat, plus a huge yard that backs up to the woods, you can just imagine the battle. This year I got Lyme disease from tick bites, and right after being diagnosed the Aptive sales rep just happened to come to my door. At first I said ‘no thank you’ - but he was so genuine and not pushy that I listened for a bit. We decided that day to use Aptive as the first service we’ve ever had, and it was one of the best decisions we’ve made EVER! No more futile work for my hubby, no more ticks for me or the dogs. Massive ant colonies are gone. And now, somehow, we have more bees than ever before! They stand by their guarantee to come back as often as needed with no extra charge. Every person that’s ever come to perform the service has been wonderful. I don’t think there’s a better company or a better contract out there. I highly recommend their service any time!
robert panko
Aptive came out on time. Doug and Daniel were awesome! They explained what they were going to do. They listened to where we were having issues and made sure they covered our concerns. Very thorough. Was very satisfied with their services.
Nicholas Pedersen
Douglas from Aptive came out to my house to do a completely free reservice of treatment of these voles. They are difficult to remove, but he was professional and thorough, putting treatment in every vole hole and refilling every trap. Thank you!
Peg Young
This was my first application from Aptive. The tech John walked me through what and where Aptive will apply the products in and around my home. He was very friendly and knowledgeable about his product. Being my first visit, he inspected and treated my basement areas. The special instructions I gave to the sales manager made their way to the tech, always a good sign.
Overall a good first application experience.
Kate Braithwaite
My aptive service with Alphonse today was great. He’s polite, knowledgeable and friendly. Thank you!
Frank Griscom
The customer service was friendly and the sales rep was patient with my questions. The tech came out and was also friendly. He went over all the details carefully and listened to my concerns. This was only our first appointment but so far off to a good start
T Westwood
John did a great job! 10/10. Thank you!
Colleen Pickering
Always polite and professional. Having quarterly treatments has helped tremendously! Carlos was friendly and explained exactly what he was treating today.
COURTNEY K
My home was serviced by Aptive on 7/31/17. Kevin, the Aptive technician, was extremely professional and friendly. He called about 2 hours before his arrival to let me know what time I could expect him and then per my request, called about 20 minutes prior to his arrival. Kevin was extremely polite and very friendly. He was more than willing to perform the service that I had requested, along with an additional area that I asked him to spray during our phone call that morning. Thank you Kevin!
Anthony Acquavella
Once again your technician Steve did a great job. He has been to my house many times and always does a complete job , is always friendly and answers my questions.
Great job, he is always welcomed here
Thanks
Anthony
Acquavella
Cheryl Tepe
Joseph did an amazing job. He was on time, super polite, and explained everything he was doing. He also told us what to do next if the wasps come back.
DJbacon L
Always on time and very professional. Haven't had much of a bug issue since started using them.
Heather Ragozine
Very happy with the service since we have dogs and I fear using anything around them that may be dangerous.
Ellen Armes
Joseph was an excellent representative of your company. Friendly, knowledgeable , on time and efficiently took care of the the mice issue ( I hope time will tell) great employee!
J C
My Tech, Tara, came out completely and walked the house perimeter, proceeded to remove any old hornet nests, webbing etc. Inspected outside for ant colonies near the home. came in side and thoroughly explained what she was going to do and then went and did it. All in all everything took about an hour and the process to rid my home of my insect issues began.
A Frost (Jerry)
The technician, Abe, did a very thorough job in a very timely fashion. We discussed our problem s and he solved them . He called to tell us exactly when he was coming and was very professional.Today, JOHN did an excellent job including spraying and refilling the bait trapToday, Stephen did an excellent job and contacted us by phone prior to servicing the site so that we could bring the dog in and keep him safe.
Lance Hollner
Excellent visit by John at Aptive. Very thorough and professional.
Eric Donaldson
The lead tech who came out, Justin, was very professional and polite. He answered all our questions and addressed our concerns. We are new to this service, so we hope it is effective but we are impressed with the customer service so far.
Heather Martin
Today was our first application. The technician who came out was on time, very helpful and knowledgeable. He showed me everything he was going to do. Now we wait to see if we have less to no mosquitoes! Keeping our fingers crossed!!!
Carl Groninger
Professional informative and took care of all of our concerns.
Pete Barcus
I signed up about a year ago. Had ants in all my garden beds that would come inside at the drop of every crumb. There was a big decrease after the first service and I’ve seen almost none since the second. The free re-sprays in between quarterly services is a great extra. Their people are always friendly. Definitely recommended.
Louise Lu McCarroll
I appreciated that our service technician, Jon Ewing, came up to the door to speak with us and hear our concerns. He did warn us that their products work best above 40 F (it was below freezing) but said he'd do his best. I appreciate the honesty. He performed our service quickly, too!
Kobena Anthony
Aptive - The service was excellent from your Salesman to your Tech Stephen.
Stephen did a good job and was very thorough and informative as well when he came and serviced our home.
Thanks
Connie Pollock
Always on time, great communication before and after treatment. We have not had any insect issues since we started to use them. Great customer service and professional staff. Very satisfied customer!
Marisa Clere
We have a contract and so far very pleased.
Amanda Meade
This pest control service is always on time, gives reminders and information, and the staff are very helpful. Has helped us with any need we have had in addition to our regular service. Great company.
Carlos Herrera
It is unsure at this moment if the "agent" they use to treat the area around where bugs inhabit works. I still .get insects come into my home from almost no where
Phil Duncker
The technician, Gerald, was very professional and courteous. He listened to my concerns and thoroughly treated the areas that I pointed out. He then continued to treat the entire perimeter of the house and the lawn and flower beds. Within a couple hours of the treatment, I have noticed a dramatic decline in the amount of ants and other bugs. Good job!
Madeline Johnson
We have a service contract with Aptive. They come 4 times/ year to sweep all cobwebs away and spray foundation, so we don’t get any bugs in our house. Last summer, we had underground bees, so they came out 2 or 3 more times than usual to hunt them down. They don’t charge any extra for the extra times they come out to take care of whatever is bothering you! We love them!
Dina Worley
Very professional. On time and responsive to my concerns. During inspection she located several preying mantis babies and did not spray their area. She was also conscious to leave areas pollinators frequent alone. Very happy with the service
Bruce Campbell
The technician (Byron) arrived within the scheduled time and asked if there was anything specific that needed to be addressed. He treated those areas and then applied insecticide on other areas of the property. Byron was professional, courteous, thorough and promptly finished the job without incident.
Richard Stymacks
Very happy with technician, products and effectiveness of service.
Chris Kennedy
Daniel C came for our first service and was extremely professional and friendly. He explained everything he was going to do and made sure I didn’t have any questions. Made me glad I hired this company!
Robert Strickler
Tara did a great job! She was friendly and explained everything she was doing, and very thorough!
Rob S.
Patrick Rodgers
Duran Hill has done an extraordinary job each time he has serviced my residence (8/15/19, 10/3/19, 4/22/20). he has let us know he was here, hit all service points, answered questions, given advise, and been polite and friendly at all times. this is what I'd call WOW service. I would have left similar comments each of the other times, but was unable to enter my reviews the first two times.
B Family
Tim B came out yesterday for my initial appointment and his customer service was great. Explained what he was going to do and how their service works and did a nice job of clean out all the spider web (have a bunch outside). First time with a pest control service and looking forward to seeing how well their product works. Service part is good so far.
Sheila Tornetta
Justina was wonderful. She was professional and efficient. She really seemed to want to do the job right.
Sheila T.
Karen D Coughlin
Richard is respectful and friendly. Thoroughly explained procedure.
Raymond Morrow
Our service technician was very polite, on time, informed us of what he saw, what treatments he was goung to perform and why and how he was going to do it. Professional job well done.
Heather Shockley
The sales rep was great! He explained in detail all that would be completed and my protection guaranteed from pests/bugs. The exterminator who came out was great as well, took the time to listen about the problem areas and was very thorough. Not like most pest control people who spray in a couple spots and leave within 5 minutes. Thank you Aptive!
Hugh McAnany
Adaptive is very professional and they do what they’re supposed to. They also communicate well.
Connor Melleady
Marco did a great job! Very friendly. If he comes to your door give him a chance!
Beverly Bertelsen
Dave was very friendly. And he listened carefully to my request: don't kill the spiders, but kill ants, meeley bugs and mosquitoes. And he made sure the spray would not bother my sensitive nose. He was great
Brit Suttell
We recently switched to Aptive and have been very pleased so far. No questions asked when we saw some ants in our kitchen and asked them to come out. They came out within 48 hours. All the technicians have been super friendly and knowledgeable. I appreciate the more laid back coolness of their technicians.
Linda Ashby
My quarterly service was done on 12/19/16. The Service Pro J. Jackson introduced himself at the door and confirmed if I was having any current problems and explained what the treatment for that day was and how it worked as I did ask questions. He was pleasant and serviced the outside of my home in a timely manner. I asked about a receipt and he left the paper in the door and an email receipt of payment was received. Your company really is impressive in comparison to Terminex and their so called treatment and no notification of when they come out.
Sincerely
Linda A.
Mark Antolik
The Service Tech was great. We discussed the mouse issue I am having in the garage and he provided a solution. He also did a great job detailing the rest of the outside of the house as well.
My only request is that Aptive include the name of the Tech on the receipt. My guy was out of Trooper, PA office and did a great job but unfortunately I'm unable to recall his name and I would like to give him the Kudo's he deserves for a job well done!
Thanks,
Mark Antolik
James Di Donato
Aptive is a nice company. They are professional and effective. We bought an old stone house. They are prone to ant and rodent infestation. We had 3-4 different types of ants. There was also evidence of rodents. They did what it takes to eradicate the ants. They controlled and are maintaining my property for rodents too. They remove the cobwebs from the exterior of your home as well. The staff is courteous and on time. They notify you when they are in route. They knock on the door when they arrive. If you need the interior done, they will schedule an appointment with you to come inside to treat the required areas. I would recommend Aptive to anyone.
Bob B
Being near the water we have been seeing cobwebs and other insects frequently.
Day Gordon
Very professional from the beginning. Sales representative who stopped by and the tech that came to spray the home. I was impressed by how the service was explained and even more impressed by the care and attention the tech displayed in doing the work. Services offered are great! Best part is the materials used to get rid of these pest are environmentally friendly. Just had my home sprayed so let's see If the product works. Will update later. Oh and they have an app that allows you to take pictures and share the types of pest that invade your home. Sometimes I dont know what they are called but a picture always works.
t myers
Ray Hernandez did a thorough job when he serviced our home. We were very pleased with his professionalism and concern for our property. So far, this company has been great to work with, they are organized and do what they say they will do.
Kristin Smith
Nathan and Erhan were very nice an professional! Would highly recommend!
Janene Bryant
I would highly recommend Aptiv services! They got rid of my sugar ants which no one else has been able to do. We no longer get spiders in the home either and guess what they don't even come into my home to spray (unless I want them to). They spray the perimeter of my home. The dust off my windows and porch of cobwebs and bugs. They are so professional and always on time. You will not regret using their service.
Aparna Peri
The staff is very friendly and most often recommends things that we take for granted abs does a thorough job of inspecting and cleaning. Daniel who helped us today was very professional and helped us clean the summer pests! Thank you, Daniel!!
Eric Miller
Technician was courteous and respectful. We could see he was thorough and hit all of our problem areas. First visit, but very happy so far
Kenneth Beans
Keyan Reed and Daniel were very professional and polite. They took the time to discuss customer needs and explained what services would be provided, before starting any work. After the work was completed, they took the time to explain what procedures were performed. Not enough time has passed for me to comment on the effectiveness of the work performed, but I was pleased with the actions of both technicians and would not hesitate to recommend Aptive to others based on this interaction.
Kenneth B
Josh Raymond
Richard was great. Very professional.
Larry Nuesch
Arthur arrived on time and after some consultation, completed the exterior treatment. We then went inside and did a thorough inspection for rodent activity, reloaded the bait traps and set new glue traps. He offered helpful advice along the way. His demeanor was friendly and all work was completed to my satisfaction.
Ashish Ratna Nigam
Very nice people, helping and courteous. When I reported bee activity at my basement; Aptive team came up as per the schedule and did the remediation. Rob Groover was the technician and he is amazing
9/18- Dan was super friendly and very dedicated, he treated inside the home every corner, sometimes moving small stuff around.
12/21- Aj was also a good person who was friendly and helpful
Ryan Werner
Both the sales rep (Sam) and the technician (Noah) were professional, polite, and straight-forward in answering my questions and explaining our service agreement.
Jonathan Mazanec
Sales rep was very personable...came to my door and was very knowledgeable on what he was selling!
The guy came to spray was friendly and seemed to know about his products safety! So far the majority of my ants seemed to go away. They pop up here and there but they said give it a few days and if I still see them they ll come back out to spray!
Bill Evans
Our service technician Rich L. was very professional, courteous and kind. My wife prides herself on keeping a clean house and, when treating the indoors, Rich wore protecting footwear to help keep our house clean while educating us on the treatments he was applying.
The salesman, Troy, was also very nice and professional. We are a new customer so I can't yet review the pest removal but I am excited for the results from the previous reviews I have seen. Thank you!
Alisa Cloran
Justin and Joe treated my house and yard and they were fabulous! Not only were they very friendly, they answered all of my questions and did an extremely thorough job. I will be specifically asking for them to come back to treat out house and yard whenever possible.
The only negative thing I have to say is that there's always a catch. The solicitor that came to my house was extremely friendly as well and I liked him a lot, but I feel like I was misled. Perhaps I didn't ask the right questions to get the clarity I needed. It is proposed that you only pay a certain low price for your first treatment but you have to commit to 12 months of quarterly service. To me that would mean first treatment plus 3 others, but that is not the case. It is first treatment, second treatment one month later as your first quarterly, then 3 more quarterly payments. Not too big of a deal as we will be maintaining preventive treatment as long as we are happy with the results but others please be advised.
Colleen Shirk
The staff is always very polite and personable. I mainly use them to keep those widow spiders out of my house. I'm sure their treatment address more than that but I don't pay as much attention to that.
Rich Varrasse
New customer, very happy with the level of service I received from the sales rep, Jermaine, as well as the technician, Zack.
No update on results yet - today was my first service.
Lou C
Thumbs up to Jordan our Service Pro provider from Aptive. Jordan was on time and courteous. He provided a comprehensive review on what he would be doing on his first visit and answered all my questions. On completion he reviewed what was done and what we should expect, letting us know to call if we had concerns or needed a follow up visit before our next scheduled treatment.
Lindsay Butler
I’m always asked by a tech if the services that are being provided are effective and what other issues I’m experiencing before they get started. 200+ year old farmhouse. Mouse situation has been eliminated and bee situations pop up. Great company.
Amit Kumar
Very satisfied by the quality of service! The technicians are very respectful of the property and very well mannered.
George Lokken
Regularly scheduled home pest treatment. Technician (Tara) was extremely polite and also thorough.
gary gill
The service was outstanding, he listened to my concerns and took care of business.
Kristin Roma
Team was very friendly, courteous and explanatory of the process. They respected my home and my time. They showed up when they stated, told me how long the process would take and what exactly they would do.
When I needed to call Aptive to inquire on changing my appointment time they were understanding, polite and quickly solved my concern.
I would highly recommend Frank D. and Jarmaine to come to your home and the whole Aptive team!
~Zach H and Kristin R
Joni Vandergrift
I just had another treatment at my property in Wexford PA. Jaret Barerdinelli was the technician. He was very prompt and thorough. He explained everything to me in detail and was so kind and patient with all if my questions and concerns.
He was very respectful and understanding of the social distancing at this unusual time too.
Patricia Becker
Aptive is affordable, reliable, and effective. The customer service reps are always friendly and accommodating. We had an issue with fleas and they were prompt and extremely knowledgeable and then fleas are completely gone now. They spray quarterly and I couldn’t be happier with the results. No more camel-crickets!
Andrea Deramo
I’ve been an Aptive customer for about two years and have been very happy with the service. My most recent appointment was serviced by Duran H. He was extremely helpful and knowledgeable. I will happily continue using Aptive for my pest control needs.
Katelyn Coleman
We had a great experience with Justin. He was very knowledgeable and went above and beyond our expectations. Will be using them again.
Jeffrey Gill
Rob Groover was the Aptive technician that performed the quarterly service and was very thorough. He also asked me of my concerns and took care of them as well. Very nice and easy to talk to and explained everything that he was going to do. Would like to get Rob back again at the next quarterly service.
P Cobourn
This was the initial treatment so I can’t comment on the effectiveness as of yet, but the technician, Joseph, was very friendly, professional and knowledgeable about the product and took the time to explain everything in detail and listened to my concerns; hence, my 5 star review so far.
Andrew Sgroi
Aptive is, without question, a company on the move. First, the route manager (Brenner) had the most informative, no-obligation pitch in my memory. It was clear he was working for that commitment but I never once felt pressured to say "yes." To his credit, I decided that we would give Aptive one (1) year to show us what they could do.
Then, on date of first service (the following day), the field technician, Kevin, was superb. He followed up the agreement terms already entered with the route manager, explained the aspects of service to be performed that day and, when I reminded him of an issue inside the home, listened carefully as I showed him the problem and explained where I believed the issue might be occurring.
Once Kevin began treatment and located from where he thought our inside issue was originating, he brought me to the source and explained how he was planning to treat it. Furthermore, questions that I posed to him were satisfactorily answered.
It's one thing to rate well during an initial service, it's quite another to maintain that level of service. Still, with the kind of professional and knowledgeable employees with whom I've already had the pleasure to meet, I am confident that this arrangement with Aptive could be a long-standing and beneficial one.
Heather Doty
Like others, I do not like door-to-door solicitation, but our house has had ants for the last several weeks and I've been interested in a pest-control service anyway so yesterday when an Aptive representative knocked on the door, I readily purchased the service. I have looked at other services in the past and Aptive's price was competitive and the person who signed up up was professional, informed, and helpful. Jim and Jeremy came today to treat our house and were great as well. They were friendly, efficient, and answered all of my questions. The documentation that they left me with was detailed and thorough (and even scientific, including the name and active ingredient and amount of each chemical they used). They assured me that the chemicals were pet and child-friendly. So far I am impressed with this company and am glad I signed on.
Kate DiRocco
Great service, helpful team members and always quick to respond and help when we need it most. Eco, pet and kid friendly solutions. Always satisfied.
Maria Reichert
Had my first experience with APTIVE one month ago - and they were coming back today for my 30-day checkup and were taking care of the 2 areas I had recently seen bugs. Ricardo showed up today, right on time, and quickly took care of my concerns both in and out of the house. He was responsive, polite, informative, and a pleasure to work with. If the only problems I have now are 2 bugs in 3 months - then they are WELL worth the money! THANKS!
Maria R
Michele Tribbett
Great Job, Edward...
Our first time with your company and you did an awesome job. Very friendly & knowledgeable. So happy to see you went up in our attic, which the company we had prior did not do. Dewebbing was very impressive as well. We look forward in our first year with your company and being bug Free.. Thanks again and see you in 30 days or less. Wanted to add the Seth did an awesome job as well.. He happened to come by at the right time as I was looking for a new company.
Michael Gerber
Our Aptive Service Pro, Ray Hernandez came out today for our quarterly treatment. He did a great job explaining what he was doing today and asked if we had any areas of concern. I mentioned an area where we saw wasps and he gave extra attention to those areas. Great job going above and beyond to take care of all of our concerns.
Elisa DeVincenzi
Douglas was very knowledgable explained to me the process and what chemicals he was using in and around my house. A pleasure to work with! Would definitely recommend!
Betty Kearney
Chris was very professional and friendly. I was concerned about the snow accumulation and Chris explained the winter process and assured me that the snow would not have an impact on the treatment. Chris also performed additional spot spray treatment within the garage per my request. Excellent service. Thank you Chris.
christine schneier
Edward R. Gave me a call prior to come. Arrived to my house on time reviewed all of the services provided by Aptive. The did a great job of treating trouble spots and making sure we would be covered in the future for mice and ants. He did a wonderful job explaining all the treatments for the house. I would definitely refer this company for pest control.
Norm Racine
Thoroughly impressed by the team that came out. Informative, thorough and aiming to please. Based on this first visit, these guys have earned a new customer. They are the real deal, no doubt about it!
David J Bonner
We had our first service appointment with Aptive this week and WOW was it an improvement over our previous service provider! We made the change because of a few issues, including an increased presence of spiders. Zach H. was great at identifying the contributing factors and addressing them to mitigate our issue, and he was able to identify emerging issues with our previous care plan (including early warning signs of ants) so that he could take action on our behalf before it even became an issue. He was punctual (early, but he didn't rush us rather waited patiently for us to note his arrival) and courteous, personable, and most importantly he was considerate to the presence of our newborn and advised how we could treat both on that day and in future while keeping our baby's safety as the top priority. I was thrilled with what he was able to address at our property, and my wife and I agree we would love to see him back as our service professional next time. Even if we don't see him again, Zach inspired confidence in the Aptive team so that we can have our minds at ease whichever representative of their team next services our home. Thanks Zach!
- David B.
Connie umberger
I, Connie U, was very impressed with both of my Service Pro workers, KEYAN & KENNY. They both took the time needed to listen and walk around the house so I could address all areas needing attention. They were understanding and did a great job! I was impressed with how well they worked together. I hope they come back again for the next treatment.
Robert S
Jeremy J. completed the initial treatment on the house. He was courteous and professional, explaining in detail what the initial service involved, where to go and what to do if I needed additional help, and what follow up treatments would be made. He reviewed billing and contracts as well. He completed the service and checked to see if I had any additional questions. It's been a good experience thus far.
Kit Kat
Just had a visit with Jon, he was very professional and friendly. The company is very accommodating. Just inform your customers someone over 18 has to receive the service pro, the misunderstanding was quickly resolved and we were taken care of. they were very flexible to our schedule, and everything went smoothly. Thank you for a great job. Nicole K.
Lindsay Smith
We had great service from Edward with Aptive. He was friendly and knowledgeable, and also very thorough. He took care of the areas in the house where we had ants, and then continued to the outside to perform a full treatment around the house. We would recommend this company.
Samuel Michael
Excellent service, they cater to our needs
dinesh kumar
Stephen Johnson from aptive performed pest service at my house today, he was exceptionally good. Professional and patience enough to answer all my doubts. Great service. Would highly recommend aptive pest service to my family and friends
Tim Clemens
Today was my first experience with Aptive Environmental. The Service Pro was Brett who was very professional, friendly and knowlegeable. He took the time to understand my needs and concerns and allow me the opportunity to show him around the house and property to identify any potential trouble areas for insects. I would definitely recommend this Company and their quality of service to others.
Tim C
Scott Parsons
The gentleman who performed the pest treatment was timely, courteous and checked with us to make sure he hadn't overlooked anything. Mostly though I like them because we haven't had ants since I started using the service.
Lauren Vient
We have been with Aptive for over a year now and we continue to be happy with our service. Today Daniel was able to help us with Ants and a few big wasps nests around the yard. We are very thankful for the quick customer service and Daniel was very kind, courteous and helpful with his information and advice.
Iva Sherman
Very professional and respectful. Great value
Theresa Chiaramonte
Jason Foland did a great job. He called me to tell me that he was there and asked if I had any questions. He was so professional and if it wasn’t for his call I would have forgotten about another call that I had to make. So he helped me out way more than he even knew!!!