Reviews of Berrett Pest Control. (Pest Control Service) in Oklahoma City (Oklahoma).
Berrett Pest Control
8200 N Classen Blvd #109, Oklahoma City, OK 73114, United States
Description
Information of Berrett Pest Control, Pest control service in Oklahoma City (Oklahoma)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Berrett Pest Control
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
8 am–4 pm
Reviews of Berrett Pest Control
Service is pretty standard. However, the support team is exceptional. Reggie and Christina were professional, punctual but friendly, and very responsive. They made the whole process as smooth as possible and always promptly clear up any issues or requests we've made.
Christina was very helpful when booking my next treatment date. She was considerate, friendly and efficient. I'm very happy with the care and service I've been receiving from everyone at Berrett Pest Control.
They initially came out and performed a general inspection because my house is brand new. However I reported that I’m having an issue with springtails in my shower and it’s still occurring after the visit. I will say the company staff is very professional and both Julie and Clarence were very nice to me.
We just started services with Berret. We intitally spoke with Emma who was so nice and informative. She answered all of my questions and really made us like the idea of switching to Berret for our pest control services. We got signed up and scheduled our services with Letha, who was also professional and nice to talk to. This company has amazing customer service representatives and there's so many pluses to having them as your pest control servicer.
We love Barrett Pest Control! Every time we have had to contact the office regarding our service, we have been impressed with the level of care this company's representatives offer. We also appreciate the effectiveness of the treatments applied in and around our home. Would definitely recommend!
The staff is friendly and competent. Very service oriented which is not easy to come by these days. During business hours the phone is actually answered by a real live person who is helpful and doesn't just transfer you down the line. I've been a customer for 6 months and the technicians are respectful, the appointments are timely and the result has been much more enjoyable use of my home.
When I contracted with this company, I had the best service man I could ask for! He did an awesome job and had a great personality. After several months he got promoted and things changed. I got a service person that has not been acceptable to me. I've thought him to be rude. After attempting to foster a better relationship with this man on 3 different occasions and After sadly believing this relationship is doomed to never get better, I called the company to request a different service person on a permanent basis. Julie on the phone was professional, knowledgeable and very nice. She spoke with the supervisor, got another person approved to come to my home and we made an appointment! People are not always great, or maybe certain people just clash for whatever reason... But the company is very accommodating and makes me feel like a valued customer. With employees like Julie and the supervisor, I expect to stay a customer forever!
Generally a great experience with all the technicians and today on phone Joseph was an easy to get hold of, friendly rep to take care of rescheduling.
Would certainly recommend their service.
Extremely convenient service, as they have weekend hours. Were able to accommodate same day hornet emergency on a VERY tight time table. My #1 recommendation
All employees extremely courteous and respectful. Had a particularly pleasant experience with Julie — efficient, polite, attentive — regarding scheduling conflicts
Julie from customer service was very friendly and told us how they will treat our outdoor rat problem. She made sure we knew the prices upfront. She quickly found a person who could come out the next business day in a time frame where we would be there to explain our pest problem to him.
We had a ton of bees in the framing/ siding of our home. We had looked into someone coming to save them, but their placement made that very expensive and we couldn’t see the extent of the issue without taking the house apart. Since this is a rental property, for the safety of the tenants we went with extermination.
Cody came out and looked at the issue and we set up a treatment plan that included three treatments. After the third treatment he said they definitely were only coming and going from one spot, so he would do two more treatments to knock them out ontop of the three I had paid for. He was always very communicative and helped make the situation livable for the tenants. Thank you so much! We will be sure to recommend you in the future!
They are reasonably priced, and very responsive to my calls. I live near a creek, so a recurrence is expected, but they never hesitate to come out and reapply when called. The people they have sent so far have been extremely professional.
Used the service to get rid of German roaches, after the first treatment they reduced SIGNIFICANTLY! Just scheduled my third treatment and Julie was so sweet and helpful over the phone to get it done. Would 10/10 recommend.
Tony was so awesome! He got there right on time (actually he was even there a little before me and treated a wasp nest outside that I had completely forgotten I had!) he thoroughly explained everything about the services he was doing and was able to ease my anxieties about the situation. And the price was amazing compared to the other quotes I got! I will 100% be recommending these guys to anyone that needs it!
Berrett is the best of all the pest control services that I’ve used in my life. They are friendly, professional, and really good at exterminating the problem for me. I highly recommend them. I also had a really good conversation today with their staff member, Shaden, Who not only got things done and quickly but was very polite and friendly and a pleasure to work with. A+ all the way.
Ron was very thorough in inspecting and treating our home, their prices were the most reasonable of the companies we received quotes from, and we are happy with their services and the plan we are on, which allows for repeat treatment whenever needed at no additional cost. Julie with customer service was very kind and easy to work with to schedule another appointment and answer any questions. Overall, we are very satisfied and have peace of mind knowing our pest control needs are being taken care of.
I've used Berrett Pest Control for a few years now. They are a good value and have always provided excellent service. I've never had a problem with any staff or technicians. They always address my concerns immediately. Highly recommend this company.
We've been using Berrett for several years now and love the service they provide. Our technician, Ron, is always prompt and gets the job done fast and easy. We rarely need service outside our quarterly, but when we do, they come right away and and super easy to work with. One call and Jules arranged everything we need! Consistently good service and good results make us lifetime customers.
This company is excellent ! They called me quickly to make the appointment and showed up when they said they were going to! In this day and time, that is huge. The person who came to my home was courteous, professional and knew what he was doing. I would use them anytime in the future for sure.
Once again, Barrett Pest Control has proven to be an amazing company that really takes every single customer’s concerns and worries with great seriousness and importance, and never ever disappoints. I called about an issue and Julie was the customer service rep who I spoke to. She was so helpful, patient, and so sweet throughout the whole call. I always recommend Barrett Pest Control to everyone I know not only because of a their amazing and effective extermination services, but also because of there outstanding customer service.
LaSonya was very professional and friendly, She did a great job of setting my expectations, and letting me know some things about my contract that I did not know, which is always nice. If I could get her everytime that would be great, although Berrett team has always been great!
Spoke with Amy a couple of times. She was very helpful. The technicians are knowledgeable and I have always had good service since we have been with them.
Barrett pest is amazing! They are very quick to respond and service. All techs are friendly and they normally send out the same person each time so you get to know them. Love that they will come out for any reason if it’s outside the normal service schedule.
LaSonya at Berrett Pest Control was very helpful with rescheduling my appointment. She was courteous and professional while helping me find a new time that worked better with my schedule!
I have been using Barrett Pest Control for several years and have found them to be very reliable and thorough. If one needs an “in between” their regular Quarterly treatment, they come out at no charge. The same service tech treats my house each time.
Sergio is very nice, wears shoe covers in the house, and he identifies areas, that even You have missed, that need treating. I appreciate him and this company.
Incredible results! We initially used another company and were still dealing with ants in our rental property. We decided to try Berrett based on their online reviews and couldn’t be happier. The technician was timely, informative, thorough, and took care of our ant problem once and for all! We highly recommend Berrett!
Julie was great at helping me schedule my appointment. Berrett always has an awesome turn around time and we don’t have issues for a while after treatment.
I am the acting point of contact for my employer and these pest control services. Barret pest control has been professional courteous and quick to reply when I’ve needed their assistance. Very friendly and competent customer service associates make them easy to work with and I’d recommend them to others.
I love working with Berrett, you absolutely get what you pay for. I always appreciate their excellent customer service and our technician, Tim, is wonderful. Highly recommend them for your pest control needs!
We’ve used Barrett Pest Control for years. Called today and spoke to Jose, who helped schedule my quarterly service. He was very helpful, pleasant and courteous. Thank you!
LaSonya was very professional, courteous, respectful, and efficient when setting up my appointment, as was Jason when he came out to resolve our rodent issue. He was diligent to be sure everything that needed to be addressed was addressed. Thank you Berrett Peat Control! You gave your consistent excellent service - again!
Emily was fabulous! Absolutely my favorite call of the month! Got me on schedule, answered all my questions and was so patient with me. Thank you so much Emily! We hope the service lives up to the hype!!
My experience with Christina was excellent. Professional and efficient and timely. Very nice to interact with excellent service!
Jose provided excellent customer service. Even with the cancelation of services he made me believe that if I ever needed services again I would be making the right choice in choosing Barrett. His kind words towards my current situation warmed my heart because I was truly feeling bad. Thank you Jose for the experience!
First visit failed to deal with the ant problem. Second visit is scheduled. If it is successful I will likely update the review but I can't give 5 stars for an incomplete job. It might not be entirely the exterminator's fault as shortly after he left was a huge downpour, but I hope you understand that 5 stars should be reserved for a successful visit.
Berret has served our residence for a number of years and they always exhibit a great deal of courtesy & professionalism from the moment my call is answered to when the technician leaves my home. The issue is always resolved, without exception!
Berrett Pest Control did exactly what I needed for my home in Round Rock, Texas -- inspect for pests like ants, spiders, and cockroaches and then treat for those pests. I have been satisfied with their level of service and responsiveness to my concerns.
Nick and Rachel have always been super awesome and helpful.
Rachel has helped me reschedule and has always been super helpful.
Nick is our exterminator professional and he has always done an awesome job and takes care of our extermination needs!
This business has been super nice on professional with us always!
10/10
Canceled because I thought the tech was unprofessional and gave us a hard to for performing a service we wanted done that is guaranteed by the company. The individual I spoke to, Jose, to cancel services was very professional and did a good job at trying to keep me with the Barrett but I had already found an other service provider.
My experience working with Jules was "fantastic"!! She provided outstanding customer service! She is VERY considerate, thoughtful and in tune with the Customer and their needs! I felt her sincere concern for my situation and it was and is VERY MUCH appreciated! Thanks Jules, keep up the great work!
Brielle responded to my message on their website via text instantly. She was able to answer all of my questions about their pest control service and what they offer. They have a great way to treat mosquitos too! She was super friendly and was not pushy about getting additional services or anything of the like. I love being able to text them at anytime to get help too!
Mike was very professional and super quick to respond. I was able to get an appointment set and feel more at ease knowing he will take care of everything!
Great customer service over the phone and in person! The techs are always very polite and respectful when visiting my home. I have no regrets using this company.
So far we have really enjoyed Barrett’s services. Every phone interaction has been professional and helpful. Our first service, the tech, Angel, came with a mask on (which was so much more appreciated with COVID-19 running rampant and having a newborn baby in the house) and was so sweet to my 2yo son who was very interested in what he was doing. Not to mention, being big-free is also HUGE. So, having a successful treatment AND great customer service is everything we could ask for. We have someone coming out in the next couple days and I’m hopeful for another great experience. Highly recommend!
I'm editing my original review - service was fantastic, but after two visits, they said they couldn't do any more than surface sprays for our terrible roach problem. Our landlords contacted another company who said they were surprised no one had suggested fumigating within the walls, which almost entirely solved our problem.
Just wanted to leave a review about the customer service call I placed on 8/2/21 @11am. I spoke with a young lady by the name of Shanereka. She was so helpful with rescheduling days of treatment and even got the dates I requested and helped fix a few other things on my account that weren’t correct. She was kind, patient, never got annoyed with my many questions and was overall just a great customer service representative. We need more like her. Thank you.
We had a terrible experience with Terminex! Word of caution-DO NOT CALL TERMINEX! That is the most unprofessional group of people that I have ever had the misfortune of dealing with.
😊Fortunately, we found BERRETT Pest Control🥰This company saved us and our home from termites!!! From the first. All to the follow up visits, this company has exceeded our expectations and demonstrated a level of professionalism that is hard to find in this day and age. Excellent on-site service! Excellent communication! Very easy to schedule an appointments. They were quick to respond and the prices were affordable. Our technician was VERY knowledgeable, super friendly, extremely helpful and a very hard worker! THANK YOU BERRETT PEST CONTROL!!!
Darren was so helpful and explained the entire process to ease my stress. I reached out for a couple of quotes from other companies and Darren’s quote was very affordable. Darren’s passion for his team made me confident that the service I’d be paying for would be worth the price and that you I would love their service! He made the decision easy amongst other competitors and I’m very happy with my services.
LaSonya was AMAZING! She has excellent customer service skills. It makes me happy this company employs people like her. The company itself is an actual honest company. We appreciate that. There are no hidden fees and their response time is great. I recommend them to everyone for their pest control needs. An added plus is they are very reasonably priced.
Emily in sales help me get setup and she was awesome, very professional and easy to talk to. She got me set up promptly and same day to get rid of my spiders that I'm absolutely terrified of.
Barrett has fast customer service. Shaden was helpful and got my service scheduled right away. He was professional and friendly.
Barrett Pest Control provides excellent service at a great value. They are always timely and consistent with their service, and provide excellent communication, especially the tech Jeff.. I appreciate that he always text ahead of time when he is on the way and the day prior they alway notify you your service will occur the next day. Everytime I would think about calling them to come out like clock work they would call and had already taken the initiative to keep up with the quarterly maintenance with no issues. Highly recommend this company!
Joseph did a great job. He was very helpful and exemplified the best customer service skills I’ve experienced since I’ve used your services, keep up the great work!
Barrett Pest Control has great customer service both on the phone and in person. Service is friendly, capable and proficient. With all the rain we’ve had they have been excellent at coming back to treat even before our scheduled next treatment.
Highly recommend!
I am writing my “Pre-Review” based on my initial phonecon w/ Mike…and I will say that if my “Service Appt.” this Friday..(Yes, he pulled some strings..!!) reflects the Outstanding Customer Service I received setting up my “Service”…answering my many questions & making me feel more at ease with my decision to go w/ Berrett Pest Control then this will be a “Wn Win” for this Texas Family…Thank You Mike…OHHHH….& Go Cowboys…!!! 😉🏈💙🤍#️⃣1️⃣💫
Jules made the scheduling and info sourcing process so much more enjoyable. I love when customer support feels like you’re talking to a Human vs calculated robot reading a script. Super awesome, highly recommend ❤️
I spoke with Letha and was able to schedule an appointment for less than 24 hours away at a cheaper price than competitors for full service flea treatment inside and outside of the home.
I have not used their business yet, but scheduled a call for an inspector to come. The customer service from Jose was excellent and he was so friendly and attentive to my questions. I look forward to doing business with them!
Cary is kind, courteous and professional! Julie is also very nice and a wonderful conversationalist while attending to her professional duties. I love this company!
Did a great job and they are very service oriented.
Love Barrett they always do great work. The new live chat made it super easy to schedule some time for a tech to come out and deal with some ants. Having that on top of regular quarterly service is amazing.
I ended up not using this business but they were very professional and courteous. They have a good name in the industry and I felt confident calling them. Ivy was helpful, as was Letha.
Robert was so friendly and taught me a lot! He handled our issue with ease and is going to do a follow up in two weeks to make sure all is well. This company is friendly and helpful. I highly recommend!
This business is great! Responsive and quick to schedule an appointment regardless of time or day. They also offer unlimited treatment for a great price! Definitely recommend this service!
Excellent customer service!! Joseph was very polite, professional. The service is quick and safe for pets, too-very important as we have “fur babies”;) They schedule and call beforehand..all pluses for us!!
More expensive than I was expecting but that was my fault for not clearly understanding the quarterly plan. Customer service rep Jules was very patient and diligent in addressing my confusion on charges and remedied the one mistake. The technicians are very friendly and thorough. Overall I recommend but be sure to understand the total cost. More money than I will probably wish to spend in future on my budget. Probably no more than others but I will be trying to do more on my own . Stopped the flying ant invasion which is why I initially called. My sprays don't work well for that.
The service is usually good. Ivy listened to a long horror story that I just had with one service rep who came out to my house, but that service rep’s bad service does not reflect the entire company. I have only had a few minor issues with Berrett over the five years I have been a customer. I am now waiting for a call back from a supervisor to discuss this weird, highly personal, negative, untrustworthy and unprofessional service rep’s behavior. Other than that, as long as the supervisor calls me back today 12/15/21, I have no issues with Berrett.
Ricardo was our tech and he was fabulous. We have been using them since April 2021 and I haven't been disappointed. They did they normal spray treatment on the inside and the treatment on the outside, paying special attention to our eves since we are dealing with wasps and Cat's Eye Spiders. He even did an extra barrier of powder in our attics while explaining the benefits of the treatment. I'm very pleased!
LaSonya was supper sweet phone rep, Michael has cared for my mothers apartment. He’s great, I’m happy he’s taking care of my mom. Thank you!
This is a customer service review. LaSonya was super helpful over the phone helping me track down the SDS for the chemicals used to treat my home. Unfortunately, my dogs got really sick after exposure to the dried spray used by the technician. Even though they market their products as "pet and child safe" they were in fact not so safe after all. Now I have vet bills and two very sick dogs. They were apologetic and helpful getting me the info I needed, so i gave them a positive rating for customer service.
getting ready to have another treatment so we will see what happens...they are prompt and very responsive.
They did everything we wanted done, in the manner that we wanted it done, and we were very well treated.I also recently spoke with Tabbatha, who was perky and professional. Very clear enunciation, and she picked up the phone quickly. She was very helpful.
I have really enjoyed working with Berrett’s Pest Control! The staff is professional and very helpful. I would definitely recommend their business to anyone in need of a reliable and good pest control company!
Berrett pest control comes out every three months To spray our home. Whenever we see a spider or wasp around we call them and they immediately send someone out. We have a young baby so we really appreciate their diligence and thoroughness. They are also all extremely nice to work with
Tim is the technician I always prefer as he is courteous and knows our property. LaSonya is very efficient and accommodating when scheduling. I recommend Berretts
I have never had a problem with this company anytime I call them and they are very nice and can always help me out. I definitely recommend this company
They come quarterly and treat for wasps. We had a huge hive under a window. They came out 3 separate times (no additional charge) to ensure all the wasps were history and have been treating the entire outside of the house and deck so no hives are re-established. They have done a great job.
This pest control company is great! I’ve never had an issue with them in the last 10 months I’ve been using them for my rent house pest control. I got an email today with my auto draft not coming out so I called to find out what happened LaSonya answered and helped me quickly and efficiently! She was super professional, quick and helpful. Anyone I’ve ever dealt with at Barrett Pest Control has been that way! Can’t say enough good things about them and they’re fairly inexpensive too! That’s always a plus in my book.
I find the folks at Berrett Pest Control friendly, efficient, professional and altogether trust worthy. I use them on three different homes and they never disappoint.
The rep answered all my question without hesitation. She was extremely polite and went above and beyond what she was required to do. I would recommend this business to all my family and friends.
Letha was thorough and professional on the phone and fully explained the services. I had tiny ants invading my kitchen and Berrett was able to come out the same day. My tech, Dakota was great. He confirmed all my info and explained everything very clearly.
Great job, staff is friendly and informative. Very easy making appointments, customer service is top notch.
They were prompt and professional. They provided a cost after inspection. Cost was not provided in writing. The inspector sent someone to do the agreed upon work. When the second person arrived, he had no idea what he was there to do until I showed him the problem. The work has been completed now satisfactorily.
I called to ask a few question and Julie helped me so much, very helpful and answered my questions, We have 6 group homes we use Barrett for and they are always on time and helpful. Julie was great answering my questions about an upcoming treatment.
We moved into a new home. Our neighbors said they had experienced heavy cockroach infestation. The construction crew were eating in the unfinished houses and leaving their trash. I had used Berrett before so I called them. The lady who does the scheduling politely and quick got a man out here. Friendly, professional help. You can’t beat Berrett for service and results.
I always have great service from Barrett. LaSonya just helped me on the phone regarding my upcoming quarterly appointment. She was very helpful and kind. I highly recommend this company.
Cody was our technician. He was extremely friendly and professional. He really seemed to know what he was doing and was very reassuring to our needs. We couldn’t have asked for better treatment. And we’re not getting eaten up by bed bugs anymore! That’s the most important part. Thanks Cody
I spoke to Jenny and she was able to have someone at my house when I was available. She was very professional. Customer service is always great. They do good work every time they come out
I called this morning to schedule service and the Paige was AMAZING with customer service. She was very helpful and professional. Thank you, Paige for providing OUTSTANDING customer service!
They are AWESOME with customer service. Everyone is always so polite, helpful and they are great about gettting back to you in a timely manner.
My telephone experience today at 1140 am with the representative to schedule my service. She was very knowledgeable and friendly.
I inquired about additional service I contracted for with this provider & was able to quickly coordinate it via text message. It was extremely efficient with minimal disruption. That's a HUGE benefit to working people. Saved lots of time with no aggregation!
Used this company for years in the past after first purchasing it Groupon. I have had nothing but positive experience with them since day one. I recently purchased a new home and stopped their service because I was not sure they cover my area. I was delighted to see they will cover the new area.
Always a good experience when I call for anything. Very happy with Connors as well as my tech.
LaSonya provides great customer service and helped me get Gavin over to my house to take car of my urgent wasp problem. Gavin is professional and friendly. So far my best experience with Berrett.
LaSonya as a phone representative, Austin as a field technician and others have been nothing but helpful, informative and cooperative with me. I appreciate there services.
The staff is very friendly and knowledgeable. The problem is we had set up two different days to spray our yard, but could not due to rain.
I called numerous companies looking for some help with a roach problem. This company was by far the most attentive,professional, and so knowledgeable it surprised me. And the value was amazing. Then the tech came to the house and it was a great experience all over again. Amazing people to work with.
LaSonya the representative was friendly and professional. I’ve been on the quarterly plan for a year and so far they’ve been responsive. As for value for service, I’m new to Dallas and not sure if prices are the lowest. But I think they’re fair.
Always reliable, super flexible and accommodating around my schedule. Last time I had to call to reschedule, LaSonya was incredibly helpful and also a very nice person on the phone!
Mahogany at customer service was very professional and kind over the phone. I felt like she had a genuine concern over the mealy bug infestation at my house. She probably scheduled a tech to come treat the house. Thank you!
The customer service is outstanding. The technicians and phone reps are always friendly and responsive. I had a bumpy start the first year with the company but have been with them about 4 years now and can't imagine going with another service provider.
Mosquito treatment done. The initial appointment went well but they were supposed to leave 2 Mosquito "traps" and only had one. I had to call to set another appointment for them to bring the second one and they didn't show for that appointment. I was able to set another appointment and they brought it out. They do a decent job but not super reliable.
The customer service is great in person and via text/email/phone. The technicians are quick, friendly and thorough and the agents are friendly, responsive and actually care about resolving issues quickly and satisfactorily. We couldn't be more satisfied.
Able to get appointment quickly. Texted before arrival and came a little early (fine by me). Very thorough job and great recommendations for how to keep critters (raccoons,possums) from getting in our house. No hard sell. Honest
Jules was so professional and helpful scheduling my appointment, she was really patient with me and completely understood my situation and offered options to fit my availability! Will recommend
Customer service is incredible. They are fantastic about explaining everything and worked around our schedule to make our lives easier. I will defiantly recommend them!
They have been very responsive and helpful. Nick and Jules helped me a ton.
Excellent customer service from the young lady I spoke to this morning. (I’m in Carrollton expecting a visit today) I wish I would have written down her name. Great company. Excellent Pest Control.
Barrett Pest Control is awesome! Great pricing, Friendly staff, especially LaSonya...super sweet; but most importantly - it works!!! You notice a huge difference after just one visit! But we got the quarterly to keep pests away!! Give them a call! You won't regret it!
Recently just started service today, can’t quite say that anything has worked as theirs recommended to give everything at least 14 days to work. However, the technician lady was super friendly, gave great detail about the service that was done and what she inspected.
We have an ongoing ant problem. It is taking a while to get rid of them but the Berrett team is very responsive and always willing to return to see the job through to our satisfaction.
LaSonya helped me with transferring my account due to a move. However, every time I call, they answer the phone and are most helpful! Plus, Barrett does my quarterly pest control service and do an outstanding job!
We have used Berrett Pest Control for several months and extremely pleased with their service. I especially want to thank LaSonya for her kind and helpful service. She is a real value to the company as well as the technicians who have attended to or pest problems. Thanks so much.
Jose gave really great customer service. He was very friendly, courteous and took care of my request.
We moved in to a new place and had bugs. Cornelius is awesome on the phone and always answers all my questions.He is super polite and professional. Ray who is the technician and he is AMAZING!! He is very nice(even to my doggos who are jerk faces to strangers. I would recommend this company because of the great service!! Prices were comperable to other companies near me but the service here makea it an easy choice.
Great customer service! Initial set up was quick and wash. Price was affordable and fair.
Customer service was very good, they were very helpful and scheduled an appointment for me very quickly and someone came out the very next day.
I just scheduled a service and spoke with Julie. She was very friendly, attentive and quick to get us scheduled - she is great! Thank you!
Ricardo Aguilera was my tech, I found him to be very polite and knowledgeable. He answered all my questions without hesitation. I would strongly recommend him for any service that needs to be done.
Used the text message contact way, was extremely quick and efficient. Had an appointment for me the next am, great customer service, happy they have the text option , very happy.
Great service. LaSonya, who works in the office is terrific. She went out of her way to help us with our problem. She really made my day.
Berrett was always responsive and easy to work with as a service provider. They were always willing to come out again and treat targeted areas, if I noticed something new between applications. They also would reschedule an application if the weather was uncooperative after an application of their products. Would recommend their services for the Oklahoma City area.
Letha was great. She helped me with everything I needed and was able to get them scheduled right away. I'm very happy with their service.
The best pest control company. I experienced outstanding customer service by La Sonya for answering questions and scheduling. My service technician I have had for three (3) years is familiar with my property and also exhibits outstanding customer service.
I enjoy Barrett and LaSonya wad very pleasant and professional and you could hear her smile over the phone
LaSonya was amazing at assisting me with my concerns. She was able to set up an appointment very easily!
Berrett has serviced our residence for more than 6 years. Never been disappointed. They are professional, kind, respectful, courteous and committed to excellence. This has been my families experience with Berrett.
Thanks Berrett, and may God bless you, and your business.
Very responsive and helpful. Quick turn around time for appointments
I haven't used the business yet; however they are scheduled to come out tomorrow. When scheduling the appointment the representative was very friendly and extremely thorough.
Had a few questions, spoke with Jules and she was so helpful! She answered all the questions I had regarding our upcoming service, and was so nice!
Shades was very helpful and knowledgeable about what I had requested when I called their office. I highly recommend this company
Been using them for a while now; They are great! Quick response when you reach out to them, and noticed the lack of insects and such soon after their first service…. Just awesome. Thanks!!
We used them for one of our rental properties over all we had a great experience with them. They sprayed inside and out. Out main concern was for German roaches. Which was taken care of. Thanks again for the great service!
We have used Berrett Pest Control and their for quarterly service since March 2020. The technicians and office staff are very attentive to customer preferences and work to provide needed services. We are moving to central Texas soon and will continue using Berrett Pest Control’s low impact quarterly service at the new location, as it is within their Austin service area.
Tabbatha scheduled a service for me that is for a convenient date and time. They will be treating inside and outside. This is for a special treatment between my quarterly scheduled treatments. The service has not yet been performed. I use the Dallas area locations.
Professional and they always show up in a timely matter. No real complaints with what they provide. It seems like their products kill off the pest but don’t prevent future issues. My problem we’re wasps and ants.
Everyone was very nice I previously got treatment for flea infestation and results were immediate there was a little biting but not frequent. I called for another service and the lady on the phone was very understanding and helpful. Cant wait for my next service!
Called Berrett regarding scheduled services. Ron (hope I remembered correctly) was extremely efficient, professional and an absolute pleasure to speak with. I could not recommend this company more.
Made an appointment to treat for ants. I am a customer of Berrett Pest Control. They are very professional and courteous. I find the service to be both good quality and good value.
Set my service up with Mike over the phone, he was very responsive to my questions and made the process very easy! Happy to be with a company based on costumer service!
What a great experience! Reggie and Bobby helped schedule service around my hectic schedule and were incredibly helpful in addressing any pest issues. Thank you for such great customer service!
I found the only pest control company that i will ever use with Barrett! From my first contact with them for rodents, customer service was flexible around my schedule and very informative. I never felt like they were just selling me a bill of goods with things I didnt really need! They have affordable prices and the techs call me when they were on thier way and answer any questions I have when they get here. Any reluctance I may have had, disappeared when the results of their work was noticable right away! It was a no brainer who to call yesterday for flea treatment. Thanks Barrett!!!
Great and friendly staff from the people on the phone to the techs to service your home. Very fast and always on time. Would definitely recommend to anyone on the fence about it.
Barrett Pest Control are very professional. They contact you to let you know that they are coming out for a routine application. They ensure that if you have a problem area, that they will address it at their visit. So far, love this service provider.
When I called them they understood my issues, and came up with a solution right away. Very friendly. Yes I recommend them.
Letha was a great help in getting everything set up and had us scheduled for later in the day.
Just got off the phone with Jules and she was very helpful and got my technician scheduled to come out ASAP. She was friendly and understanding of my fear of the hornets.
Have had Berrett for at least 5 yrs and have been pleased If I have any problems they are quick to resolve them
Julie is very friendly and responsive to our needs over the phone and we appreciate this being our first point of contact with the company.
Tierra was very helpful and pleasant with my issue. She had someone to come out right away no questions asked. Exceptional customer service!
Berrett Pest Control has one of the best customer service reps!
They definitely went that extra mile to fulfill my home needs!
Thank you so much for all your help!!
This company is very professional and they are always on time, never late. I had a very bad rodent and roach infestation and they came out on a regular basis and now, no more roaches and the rats are being treated to get rid of them as well. This is the best exterminator company to get rid of any pest problem you may have. I highly recommend
Great customer service every time I call with a concern. Easy to call and get an appointment within the time frame I want. Have been with them for over 3 years and continuing my service.
Reggie has always been a great help whenever I need to schedule a service. He’s quick to respond, and gets someone out as quickly as I need!
Berrett is a great company. Their customer service is great and their exterminators are kind and courteous.
Very friendly service to get someone out to reset our mouse traps at our business. Getting them out next day? 👍👍 …
The customer service representatives and the technicians are professional. They respond immediately to any issues. I recommend this company.
Your Berrett team is exceptional. From the inside sales team to your service personnel. Thank each and all for your courtesy.
Joseph was very friendly and professional. He answered all my questions and got me scheduled quickly. Overall great experience.
Great customer service and very thorough technicians. I have used the recurring service for about 2 years now and highly recommend them to my friends and family!
I have used Berrett Pest Contril for several years and I truly appreciate there responsiveness when I encounter a pest problem. They come out quickly and take care of the problem. They are also timely with their quarterly service.
Amazing customer service both on the phone and on the property. They have promptly taken care of all our needs. Highly recommend
Shandreka helps me all the way through. She is very professional and explains very well. I am able to close my account smoothly because of her efforts.
I can always call on Berrett for my pest control needs. Everyone in the office is very professional and willing to help out in any way.
We've used Berrett for 7 years for our regular pest control and are always happy with the job they do. The office is responsive to schedule or reschedule as needed and easy to work with.
Customer service reps like LaSonya are helpful and easy to work with. She helped get availability to get a technician out quickly and efficiently.
Ron was very helpful in rescheduling our appointment at the last minute. I could ask for a more attentive and helpful person. I look forward to seeing their technicians.
Joseph was very friendly and helpful and prompt to set up my appointment.
I have been using Berrett Pest Control in the Austin Texas area for a while and I am happy with their service. No pests around my house. Thanks!
Berrett has been affordable, responsive, and highly effective. I live in a rich ecosystem on the border separating undeveloped land from a residential area and yet have virtually no indoor visits from the menagerie of insects living outside. Berrett jumps on any issues I do report and always shows up with a smile.
The customer service was outstanding, I received the help that I needed and the treatment was amazing, thank you Julie! for your help.
Wonderful company sprayed pest control stuff in my yard and in the house the first time they were out here
Spoke to them this morning on concerns about rodents and they’re sending someone out today. I appreciate the fact that they make time for you and get you in as soon as possible
The person who helped me with my scheduling (so sorry I didn't catch their name) was very efficient and friendly. They helped to ease my concerns about a mean possum. I would definitely recommend Berrett Pest Control.
I absolutely love Berrett! Always come when they say they will and always take care of the problem I am having. Customer Service is always courteous and knowledgeable!
I been using Berret pest control for the past 2 years as my main pest control and they have always been affordable and flexible I high reccomend if you are needing professionals they come out every 3 months but if I need them beforehand they will also come out I haven't had any problems with any kind of pest thankfully I hate bugs lol but they are very professional
I am scheduled for service and needed to reschedule the date. The lady who assisted me was very nice and got it taken care of for me.
Great company to work with. Professional, informative, easy scheduling, & affordable monthly service.
Courteous and respectful and always take their time is time with the customer .... I never feel rushed and they are patient with my questions. Is very courteous and professional and on time.
Julie was wonderful. She was professional. She made sure that I was happy. Thanks Julie!
Always super friendly and professional. The office/scheduling crew is very helpful.
Berret is always very responsive and does everything they can to get me scheduled quickly. Everyone I talk to makes me feel they are truly looking for solutions for me.
I'm so glad I chose Berrett...The Service man,Dylan, was very knowledgeable and professional..I will definitely continue to use them for all of my pest control needs.
Very attentive customer service from LaSonya over the phone and the man that comes to exterminate our home is kind and professional. Never had a bad experience!
Jewels was awesome she was very understanding and working extremely well so far I am happy with the company
We have a quarterly contract with the Berrett Pest Control near us for inspection, treatment, and or prevention. They are on time, work efficiently, and are available for service calls in between their quarterly service.
Setting up an appointment was super easy and Reggie responded very quickly and was very helpful
I saw a few critters dancing and having a party in my yard. Oh heck no! Called Berret and they were out right away to solve the issue. I've used them before for gnats and am just as satisfied as the first time.
Called to inquire about service. Spoke to a nice lady named Michelle. She was very kind and helpful. Michelle gave me the information needed. 100% Excellent customer service.
Had a gopher problem, and they took care of it.
Brandon was very friendly and explained everything to me . We were able to get the appointment scheduled in under 5 minutes.
Vanessa and all the staff from Barrette’s Pest Control have always been so quick to respond and very helpful! We are so glad we switched to them.
This company very professional and friendly because of that i am recommending them for avery one truly impressive 👏 thanks! …
They are very friendly over the phone and the technician is friendly and professional in person. They always get the job done on time and are very knowledgeable and helpful.
I called today and LaSonya took the time to reach a tech during a holiday week and got someone out there TODAY!! Awesome service and very much appreciated.
Always professional, through and accommodating! I have used them for years and never had a problem!
They were on time for exterminate my mom's apartment. They got every crack they could find. They said it would take the next few hours but the bugs were dead in 2 hours. They are great !!
I want to thank Julie for making the process of booking a service fast and easy .
It was a great service. When I called they didn't hesitate. Courtney was really helpful and her customer service was the bomb
Letha was super professional and knowledgeable. She took the time to explain what to expect very clearly and answered all of my questions. She's a real pro!
Always on time and thorough. Nice customer service reps.
I loved Jim! He was so nice and funny! He got the huge nest down that was two story high. I was so thankful for him!! What a blessing he is!!!
So far so good. I just signed up for an affordable contract. Customer service has been excellent to this point
Super friendly and thorough! Excellent Customer Service. Very responsive and professional!
BethAnn
Richard was our technician,and he was great.He was always nice & professional.
From the call that I made to get service to when they came to exterminate they are amazing and friendly.
This company has been really great with getting rid of mice and roaches. The pricing is really cheap for how well their services are. Would recommend to anyone looking for services!
I have been with Barret pest control for many years, great service always comes back for re-spraying when needed promptly and free of charge, Graham has been serving our home for a long time he is a great guy very professional
Julie handled my request professionally and quickly. She was very courteous.
I have used them on and off for a few years. The service is price friendly and they prioritize their customer service.
I'm Thankful that my Friend at work turned Me on to Berrett,because they have Helped in keeping my property basically insect free!
They are Very Professional & Courteous & do Good work & are reasonable!
Great customer service. Any issue they are very knowledgeable and responsive.
Everyone at Berrett, from Julie on the phone to Tony our tech, is so great to work with!!
Shades is always great at getting someone scheduled to come out as soon as possible.
LaSonya did a great job quickly answering my call and scheduling an appointment for an Exterminator to come out and treat our house!
I spoke with Lasonya and she was very pleasant. I needed a technician and she got me set up.
LaSonya was very kind and responsive and set me up with an appointment.
The office team is always so nice! The technicians show up in a timely manner and explain everything step by step.
Always a pleasure to use Barrett Pest Control Service in DFW. Treatment is effective on service areas treated and customer service is great.
Wonderful service and customer service. Very responsive to calls. Friendly and knowledgeable.
Berrett came to my home the same day I called. In fact it was within 2 hours! I called and the representative made it happen. Amazing!
Our tech Gavin is Great. Julia at the office is Outstanding.
They are always professional and on time. Their service does work and very rarely will we see any pests for months after a treatment.
I love the customer service I receive and they are always quick to get the job done. Friendly and professional staff.
Awesome and responsive services. Will recommend with 5 stars.
I signed up 4 for treatments but I be,lieve the 1st treatment took care the problem they came right in and did a great job, I would use them again if needed..
I am always happy with Berrett Pest Control they provide good service and Jules especially was professional, efficient and friendly🙂 …
Great service. Very nice and professional. When renters left my house completely upside down and dirty , this service came out and saved my house !
So far so good! Always friendly attentive staff and the pest are under control. I do wish the same Technician came out every time.
Had to change appointment. Shan was very polite and efficient in getting thst done
Jose has excellent customer service and scheduled an early visit for my spider and wasp problem. Thank You 😊 …
Vanessa was amazing. She was very professional very kind very understanding she did an excellent job
Great service for good price! Been a customer for almost a year!
No service due to weather i had to call them instead of them calling me and the money was taken out of my account anyways the rep that answered phone was very nice and got me rescheduled for next week.
Tabitha is wonderful! Very friendly and professional. Resolved all of my issues and made it easy!
Good company. Very Professional! I found them through an online promotion.....I needed mosquito and the perimeter service around my home.
Great company. LaSonya was friendly and helpful. Happy with their service.
Best service, Letha was so nice and helpful. Would definitely recommend this company everyone was professional.
Overall great service for elimination of pests around the house as well as a very focused apprach and solution to this years ant invasion!
Very professional and detailed oriented. They also have a quick response time.
Robert came out the same day and was helpful. Would definitely recommend. Quick acting and good price
I would highly recommend Berrett Pest Control Service. They were quick to respond, answered all my questions and helped me get all the needed service at a reasonable price.
Keavrick was extremely professional and thorough. He took care of my appointment requests with extreme ease and efficiency. Thanks
Great service, professional and worked with me to customize the visit I needed. Would definitely recommend!
Amazing Pest Control service and the reps are always friendly. Thank you Berrett !
Tony showed up better than on time (early) and took care of every area we asked him to do. Thank you Tony!
I have not used them yet. Only scheduled an inspection. Julie was fun and informative.
son is getting bitten by spiders so we contacted Berrett Pest They came out and sprayed and indicated they would come back if the buggers were still around Well the buggers are still hear and Berrett agreed to come out again and escalate their solutions Front office with LaSonya was efficient and friendly. Lets hope they can control the buggers
They were absolutely amazing and so professional
Lasondra my CSR is always pleasant and helps with me when I need to reschedule. I appreciate her help very much!!
Thank you Shaden for your kindness and professionalism. Now let's get rid of these red and black angry ants.
Great customer service and great product service every time!
Scheduling pest services outside the regular set has always been super easy and painless. Wait times are usually less than 2 mins
Our guy is an expertise, very friendly and hard worker, cover everything and is here any time we required
Very responsive and great customer service! Thanks Julie!
Joseph did a excellent customer service by providing perfect orientation.
Jules was great! Took care of my concerns and answered all my questions
They are amazing and affordable. Very friendly and helpful.
I've been using Berrett for a while. Very responsive and attentive to specific needs at the house.
I SPOKE TO JOSEPH THIS MORNING AND HE WAS VERY HELPFUL AND PROFESSIONAL KEEP UP THE GOOD WORK JOSEPH THANKS.
I called and spoke to Letha and she sounded very friendly and proffesional, she was very polite and explained everything i needed to know.. thank you Letha..
Lasonia was very helpful and courteous. I think I spelled her name wrong but she was fantastic
I have several properties that they come out and spray quarterly. They are great at taking care of any special places that need extra attention.
Lasonya did a great job addressing my concern. She did so with grace and urgency. Thank you.
So very helpful and professional in person and on the phone. Lasonya was very helpful in rescheduling and getting it fixed for me!
It’s been another GREAT year using Berrett Pest Control! Thanks for always being there!
They use email and text and the telephone very well to cooridinate spraying. They get the job done. No bugs.
Great customer service I’ve used them for 5yrs since moving to my home.
Very professional and knowledgeable every time they came to the house.
Review is for customer service. Service hasn’t been preformed yet. Agent was professional with good intent.
Very professional.. Love the service Sprayed around the perimeter of the home for mosquitoes and other insects.. Is always Good service !!!!
I have used Barrett Pest Control for several years. I am always satisfied.
The customer service representative responded kindly and quickly to my request to reschedule an appointment.
Terrific customer service and the technician is always efficient and very polite.
Thank you, LaSonya, for taking great care of my need to re-schedule my appointment. You are the best!!🥰 …
Ivy was very attentive to make sure our situation was understood and needs are met.
Very polite, very open to returning to correct anything that was left undone.
Wonderful experience working with Berrett. They are courteous, responsive and effective.
Thanks
Great customer service over the phone, always quick to come out for service.
Technition was very polite and explained what he was going to do and
What he was using
LaSonya was excellent and handled my billing issue professionally and quickly.
I had problems with fire ants in my yard and acrobatic anta in my garage. Tabitha was very helpful and arranged prompt treatment.
Julie was prompt and professional. There Technicians are top notch.
Julie was amazing! She was very responsive and very helpful
The office worker, LaSonya, was very informative of their service. She was very polite.
great customer service from lasonya. answered my questions quickly and was able to help w my inquiry
We have usedBarrett pest control for number of years they’ve always been present prompt and I’ve done a wonderful job wonderful job
Wonderful people and service! Very through, helpful and consistant.
Super fast response and Darren provided great customer service! Would recommend!
Tabbatha was great! Took care of all my issue and assured me all my pest would get taken care of.
Great people, Great service! Would highly recommend!
Mike, the manager, adequately addressed my concerns and delivered on my requests. I appreciate their services!
Very friendly and professional. Prompt service
Rosendo was very detailed and did a great job!
LaSonya helps me keep my bugs and kids in check. I love this place!
Professional and courteous. Established what was the issue and promptly scheduled an appointment to address it.
Cicada Killer make their homes at my backyard, scheduled to treatment, they are very professional.
Good experience for over 2 years with Berrett pest control. Professional and customer friendly service.
Called them up for fleas a few months back they did a great job and most reasonable prices.
Great customer service always! And always nice when they come and do my house!
I got a very nice and quick service. The receptionist is totally awesome.
nice people and reasonable price compared to competitors
They’ve been very helpful and clear about all services provided.
We've used Berrett for more than 20 years and as always, ther service is stellar
LaSonya, Jose and all the staff are always professional, responsive and super friendly!
Mike was very helpful and got us set up on our first appointment this week for our nasty pests!!!
Nice people. Since I changed we have had no issue with any type varmints.. Very pleased.. Tommy
Always receive prompt service. Polite technician
Everyone is so friendly and professional. I was well taken care of. 10/10
Demheitra had great customer service She really knew her job Well She answered all of my questions
LaSonya was very kind and helpful when I placed my service request!
Berrett always has great customer service, which is why I keep coming back!
Jose was very courteous and responsive to my needs.
Amazing company to work with! Love the Customer Service, too!
Very professional. Explained everything to my satisfaction.
Quick and easy scheduling, great customer service, and quality work!
Very professional and courteous through out the call. Helpful in solving the problem.
I’ve only set up the appointment so far but that went very well.
Chris, the inspector, and Letha, who scheduled my appointment, were very courteous and professional.
Customer service over the phone to cancel the account was excellent and quick.
Jeremy was amazing would totally recommend Barrett they are professional and on time.
The woman that i talked to was very helpful for getting my bil straightened out
They are very nice and always try to accommodate our schedules
Thanks to LaSonya for the great customer service!
Always prompt service, and very attentive
I called in for a customer service and Lasonya was Pleasant and professional.
The customer service representative, LaSonya, was very professional, courteous and helpful!
Julie was very friendly and helpful over the phone
They were very helpful with all my questions.
Technician unable to complete service due to faulty sprayer.
Very responsive to my call. Service tech showed up within a couple of hours. Very friendly.
Good service. Very friendly and professional
Always professional and responsive.
Reggie was very helpful getting us scheduled quickly.
Very professional. Excellent service.
Always courteous and helpful in person and on the phone.
They did great! Super fast and friendly!
The experience with them is always pleasant! I highly recommend!
LaSonya was very professional and helpful in setting up a service call.
Great customer service! Quick service. Thank you!
The service was great and the technician was courteous and knowledgeable!
Danielle was very attentive and considerate very helpful 5 star treatment.
Great responsive customer service and technicians!
Super friendly folx and great service. Fast response time
Great service. I would highly recommend!
They are very helpful I've scheduled a appointment with them
They are communicative and are very responsive.
Joseph was very professional and polite
Great customer service. Pronto to appointments.
Mostly, i really like their customer service!
Very responsive and got the job done!
Julie was very friendly and helpful!!
Easy to schedule. Service prompt
Good customer service. Very friendly and quick.
They are responsive and timely and effective in dealing with them bugs.
Great company and no pressure at all
Customer service specialist was very helpful and courteous.
It’s great easy to talk to ! Easy to schedule and to communicate
They are very professional and courteous
Very professional. Highly recommend.
Barrett Pest Control is a great company if you're having any type of pest infestation in your home.
Barrett is always a very reliable service!
Always available and customer service reps are intuitive.
Excellent service.. Recommend to anyone needing pest control
Great place to call if you want to take care of your pest control
Want to give my thanks to La Sonya for attending and her promptness thank you
Great experience with a knowledgeable and kind representative.
Lasonya is amazing! Very friendly and helpful!
Initial booking was fast and friendly.
Employees are always helpful and friendly.
I’ve had Berrett Pest Control for a yr now and they service
Agent was professional and handled the call repectfully.
Sprayed inside but not bedrooms., then sprayed around the outside of house plus put granules on fire ant mounds
Wonderful and responsive customer service.
Not sure what was in the attic at this point. Waiting on follow up visit.
I like the people good service very helpful
Very good service. Professional and efficient
Excellent service. Fast and reliable.
Awesome customer service and quick response!
Very friendly and responsive customer service!
Great customer service and results!
Great service and great customer service
Great customer service!
They are professional and helpful
Awesome techs and customer service
Still a work in progress. Down one rodent for sure. On time and knowledgeable.
Very professional couldnt be happier !
Incredible response time. Never had a problem.
Good customer service and friendly staff.
Great customer service and professionalism.
They were very timely.
Very helpful and are coming back for follow up!i