Reviews of Fox Pest Control - Lexington. (Pest Control Service) in Louisville (Kentucky).
Fox Pest Control - Lexington
2532 Regency Rd Suite #105, Lexington, KY 40503, United States
Description
Information of Fox Pest Control - Lexington, Pest control service in Louisville (Kentucky)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Fox Pest Control - Lexington
Sunday
Closed
Monday
8 am–9 pm
Tuesday
8 am–9 pm
Wednesday
8 am–9 pm
Thursday
8 am–9 pm
Friday
8 am–9 pm
Saturday
9 am–4 pm
Reviews of Fox Pest Control - Lexington
Edward F
Thomas notified me by phone that he was on his way. Once here, he introduced himself & reviewed the procedure with me. He asked pertinent questions & proceeded with his work. When finished, Thomas showed me what had been done & what to expect in the future. I was assured that there would be a follow up inspection & call if needed.
Bryan Pack
Every technician that we’ve had from Fox have been very polite and professional. Jamie has treated our home a few times and he extremely nice and personable. I highly recommend this company.
April Justice
Fox Pest Control has been my home service provider since 2020. I have been very pleased with the services.
Last week was my normal scheduled service but I was out of town and they were not able to get into my home. I have spiders that I need evicted. :-)
I noticed a Fox Rep, (I just realized his business card has Cody Wadsworth - Owner), next door last night and was giving him a hard time about me not being home.. I was joking.. He immediately got me scheduled for today to have the inside completed. How many business owner's do you know that still hit the pavement?
Jacob came to the house and took care of the inside treatment. Now that we have a new grandbaby, I was concerned about any chemicals being used. Jacob was very detailed with explaining everything so I would not be concerned. Jacob was also very polite and respectful of the property. I recommend this company to all my friends.
Jessamyn Evans
Their technicians listen to my concerns each time they come by and are very respectful of our property. If we notice any specific activity they are willing to come out and take care of it in between regularly scheduled services.
Tommie Greatbatch
Zack came out today and did my outside treatment. Jamie had done my inside stuff last week! Zack was good with the neighbor’s dogs and wasn’t intimidated. He was on time and did a great job! He told me he would be my regular guy from now on. I’m happy with all the guys who have come to do treatments. Thank you all so much!
Robert Varljen
Brian performed my Winter Quarterly Service and was very willing to answer all of my questions and concerns. He addressed my top concerns by giving my crawl space a good spraying as well as checking bait stations for perimeter rodent control. My main issues deal with the crickets and spiders around the house and in the crawl space and mice around the perimeter. Brian did a great job spraying the crawl space. I would recommend Brian to anyone.
K Devine
Bethann was the most professional, knew everything there was to know about my issue, and follows up to see my progress. She has gone above and beyond what I felt her required job was. She cared about my home and my comfort. She is the tech I always request to follow up on my home. I will never use another pest control. Once you've had the best, you'll never use anyone else. Fox is the best in my book. Bethann even took the time to educate me, she was never in a rush and always made me feel valued.
jon dotson
I was skeptical at first to sign up, but now I'm glad I did. I had Jerry come service my property for the first time as part of their Home Protection Plan. He was extremely knowledgeable and even showed me the how's and why's of what he was doing. Very pleased with the quality, effectiveness and professionalism in this company so far.
Katherine Logan
We have used Fox Pest Control for almost three years now. We have been very happy with their service and our great results. Thomas Smith is our service technician and we are thrilled with him. Thomas calls when he is on his way and always checks with us when he gets here to see if there are any areas of concern that he needs to know about. Thank you Thomas and Fox Pest Control!
Sandy Biven
Jason Cutts treated for moles. Moles continue to be a problem in my yard. He and others have been here and treated for moles before. Jason has been very accommodating and friendly.
Tep Heng
Jamie is very professional with his job! He is friendly and helpful with any questions you got related to pest control and treatment. He goes to extend in assisting you around your house. Definitely the guy to go for if you ever need a thorough and professional person about pest control.
Dan Riley
I recently contracted Pest Control Services from an outfit in Lexington called Fox Pest Control. Today was the first visit from them and I was highly impressed. My service technician, John was professional, very knowledgeable and thorough! He arrived in a timely manner for our morning appointment and 'went up and beyond' to make sure my questions and concerns were addressed. In the day ' n age, it's rare that someone actually seems to want to do a good job and has pride in their work.... you can tell John does. He treated my property with respect.... completing service work on both the interior and exterior. He even cleaned up.... which was welcomed, kind and unexpected. I'd highly recommend the Fox Pest Control team of professionals and look forward to having them come out to address my home's pest, insect, nuisance needs on a recurring basis. Thank again, John.
dan c
Beth was very pleasant and knowledgeable. I highly recommend her and the entire staff at Fox. Very pleased with their service.
Dustin D
My man was great. Mr. Anthony Walker understands the mission and provides great customer service and a positive attidude when servicing your home. Give the man a raise please - he's going to earn you more business, or keep your current customers longer. (This ad was NOT paid for by the company or technician, just a dude hoping to make someone smile)
Eric Simmons
I’ve always had great experiences with Fox Pest Control! They’re always on-time, informative, and pleasant to deal with. Jaime most recently completed my service and was even nice enough to send me a video of a strange noise that one of my A/C units was making. That’s above and beyond these days!! I’ll continue to use and recommend them to anyone I know.
Cheryl Neal
Fox Pest Control was very professional from the time we first called until the service was complete. Jacob, the technician was very knowledgeable, professional and very friendly. We will be glad to give recommendations for this company.
Kurt Snyder
As always, Jerry did an excellent job of taking care of our pest control needs! Jerry is very professional and efficient, and does his job with a great attitude. Worth every penny to not have bugs in the house. Highly recommend!!
Gene Jones
Our technician Michael was very professional and conducted the service promptly. Our technician answered all questions and appeared highly knowledgeable in his job. I would definitely consider using this company for other jobs in the future if needed.
James Vanderpool
Jacob was very professional, arrived on time, explained everything he was doing. He did an excellent job! I would like to have him regularity service my account.
Haley Crowe
I had a cockroach extermination done in my detached garage, along with a preventative treatment in and outside of my home. Jerry Leathers was very polite, professional, respectful and answered every question I had. I will continue to have him come back for my quarterly treatments!
Syed Zain ul Abideen Shah
Had a great experience with Andrea. She explained the whole pest control process in detail and did a good job protecting inside and around our home. Overall the people at company are very responsive and friendly too. Would definitely be with them for time to come. Recommended for home pest control.
Rebecca Overmyer
Today was my first ever treatment with Fox Pest, and so far I am very happy with the service! I never heard of them before, but I will say the sales person (Gordon) was very friendly and knowledgeable about his product & services. I have young kids and a dog, so quality does matter to me. They provide a military discount which I like on top of a decent price already! Jacob came this morning on time and treated our house quickly and was very kind to our kids and dog. He also educated me a little on the company because I told him I never heard of them! Very family oriented business. I don’t know how well the product works yet only because this is our first spray. So I’ll keep you posted!
Tom Butler
Thomas performed a scheduled quarterly pest control visit today. He arrived on time and was very professional, respectful and answered all my questions. He performed the service throughly and quickly. Strongly recommend Fox for all your home pest control needs. Thank you Thomas for Great Service.
Joni Scott
Very professional team. Our technician, Jacob, was very knowledgeable, listened to our concerns, talked through the solution and followed up to ensure everything was addressed. We greatly appreciate the excellent quality of service.
Jeremy Melear
My technician was Chazz Bush. He was extremely professional. He texted 15 minutes before his arrival and was on time for my scheduled appointment. He was thorough and made sure to check for everything that I had asked him to. Thank you for your professionalism sir. It was much appreciated. I would definitely recommend to anyone.
Jody Holl
Chaz called prior and arrived right on time. Was very professional and knowledgeable and took care of our issues in addition to some new pests that arrived since our last service call. Very pleased!!
Melissa Grimes
Appreciate Jacob’s attention to detail and willingness to go above and beyond. Professional and customer service oriented. Will recommend to friends and family. He is an asset to your team, always welcome here to help as needed.
Zach Wilson
Couldn’t be happier with the service provided by FOX. The professionalism and knowledge of both employees (Sicily and Jacob) I interacted with was something I didn’t think exsisted anymore. Their efficiency and promptness was exactly what every customer service company should strive to achieve. Would recommend to any and everybody.
David Gavito
Michael Johnson was our technician and he did a great job. I do like in the email how there is attached pictures showing problems spots around the house and what to watch out for each time they complete a bug treatment service.
Crystal tinsley
I am so pleased with this young man’s (Jason Cutts) service because i have had 3 different guys come to my home and none have done as good as job as him, jason is the first to ask if we wanted to spray in side the home and outside both jason was very professional and kind and courteous… He also put sticky pads down for any other insect or spiders,rodents… I give him a 100% review in his services… i hope he comes every time now…
Barbara Holsbeke
Jacob, our technician, was very professional and polite. He did his job very well. We are very satisfied with our appointment with Fox Pest Control. We would highly recommend them.
Ron Francis
Great customer service, very professional, and friendly! This year 2022 is our first year with Fox Pest Control and thru the middle of August the relationship has been every thing I was promised. If you need your home protected in central Ky. call these young men.
Christy Weilage
Blake was thorough in communicating his plan and listened when I described the continuing issues I've been having with carpenter bees. He explained what he would do and how long to keep my dogs away from the sprayed area and then told me what to expect after he left. He made sure I was comfortable calling back if I needed anything. Great customer service!
Melinda Rollins
New to this company but very pleased so far! Jacob was very thorough, professional and polite. He did a great job!!
Leslie James
I highly recommend Fox Pest Control. We had a severe flea problem last summer. I noticed results immediately after their service. We haven't seen a flean since their first initial visit. Jerry Leathers was SUPER attentive to every issue we had and also provided a solution. Very polite gentlemen and very thorough. They even gave me advice on how to fix other issues that they couldn't. Top notch service from top notch technicians!
Sherry Allen
Jerry was our technician. He was very personable and professional. He explained what was going on in layman's terms so I could have a clear understanding of what is/was going. I would recommend this business and especially Jerry
Katherine Barnes
Very professional and friendly. They are always on time for appointments and have been very quick to respond if I have any questions.
Freida Blackwell
Thomas was great, he called prior, arrived promptly. He was friendly and professional. Good value and excellent service. I would recommend both Thomas and Fox Pest Control.
Angela G.
I just had my first inspection completed by Jacob, and I could not be more impressed by his professionalism. He went over all contract details in depth, provided education on local insects/pests to be cognizant of, and thoroughly inspected inside and outside of my home. Jacob was also kind enough to inspect my new fence to make sure there were no insect/pest issues, and then sprayed the fence as a preventative treatment. I could not recommend Jacob and Fox Pest Control more!
Tracey K
The problem was handled quickly and thoroughly. The technician was very polite and friendly. He explained everything that needed to be done.
Sabrina Lathery
Jerry had been so helpful during this time. I hate fleas and had them in my house and he walked me through all the step and is making sure they will be gone for good! He is very respectful and will answer any questions you have. We will be using Jerry for any exterminator needs!
Mark Scott
Jacob was the tech who came to our house and could not have been more impressed. Walked me through everything he would be doing and was overly attentive to all details. Friendly and professional and would 100% tell people to ask for him if they use Fox Pest Control. Jacob is a valuable asset to their team.
Lynn Morrell
We had Micheal as our technician for the second time. He is outstanding and much better that the others that we’ve had. Please keep sending him back!
Denise Owens
Blake came out to service our house and was extremely knowledgeable; I highly recommend him and Fox Pest Control!!
Darryl Hill
Chris was very friendly and professional, and asked me if I would like for him to spray in the garage since the door was open. I told him “yes”. As is always the case with Fox Pest Control, I was very pleased with the service I received today!
Kendra Millard
I have used Fox Pests for the previous few years and have had a good experience. My technician most recently was Michael, he was professional and efficient.
David Flynn
Our technician, Thomas Smith, performed excellent services to our home. He was very professional.
Arika Moats
Fox Pest Control has exceeded my expectations for ant/insect removal. I’ve been dealing with ant issues since we removed some landscaping in front of our house. I’ve tried to get rid of them on my own with no luck. I reached out late afternoon on Monday and by Tuesday morning I had a call from a technician to come treat our home. Huge thanks to Jacob and the entire crew at Fox Pest Control!!!
Mary Grashel
Technician was very through and detailed in the visit today!! My husband stated he was great!
Kim Mayo
They were the most patient, kind, considerate so professional, very knowledgeable to any questions & through - highly recommended!
Joshua Seff
Jacob applied pest control treatment around the perimeter of the house. He thoroughly inspected for any nests and cobwebs. Jacob was courteous and professional.
Narissa Trumbo Jones
Chazz is the best, very friendly, on time, respectful, knowledgeable and always has a smile on his face. Such a pleasure to work with!
Donald Watkins
Y’all this company is gold. Always on time, great communication. I wish it was this easy with every location I’ve had to set up services for.
Chris Breseman
Great company that has lived up to its value. I used them for a slight flea issue in my home and use them monthly for bug care on my lawn. Highly recommend this company for your pest extermination needs.
Doug Scudder
Jerry was very professional and courteous. Also friendly and knowledgeable. He gave some tips, dusted around the perimeter and indoors for stink bugs. I’ve been very happy with Fox generally and Jerry specifically.
Erica Langdorf
Jacob was punctual, very knowledgeable and friendly. He explained well what he was doing and worked hard (on a very hot day)!
Rent a place With us
I am only leaving this review because of Chazz Bush. He was our last technician and I am very impressed with his detailed report and the way he performed the service. I checked with my tenants to confirm and they also had very good things to say about his professionalism. Thank you Chazz
Sandy Jupin
Technician Jerry Leathers is very personable, dependable, and professional. Mr. Leathers always calls ahead of time and inquires if there are any issues or specific areas of concern that need to be addressed. Mr. Leathers also informs me know if he sees any issues of concern.
Dianne Gardner
I highly recommend Fox for routine preventive pest control. My technician always takes extra care to inspect for activity, and keeps my home pest free!
Toni Elliott
Just one day after calling to begin services, Fox was at our home to begin. Jacob was extremely professional and thorough and very pleasant to work with. Highly recommend!
Amber Shelton
Jerry came to do our second treatment and was super friendly and eager to do his job. He also had dog treats in hand for our two dogs!
Rita May
Jacob our technician was very professional, on time, and did good quality work. From scheduling to completion of the mosquito treatment, everything was very done without a hitch, good company.
Kayla Green
Fox Pest Control has been amazing for our home. They are very thorough with their inspection and always make sure to ask if we have any questions. Our technician, Jerry- was great! He was very outgoing and nice with our kids and our pup! And he made sure to let us know what he did and where. He's very good at his job and we appreciate him. Thanks so much!
Tina Cummins
Our technician arrived early, was informative, and went right to work. Afterwards he gave us a summary of the work he had completed and let us know what to expect. All in all, a very good experience. Now, hopefully, no more spiders!
S Barron
Tech Michael does a great job. Good communication about arrival time, excellent work
Paul Gorski
Michael was friendly, professional, and patient. He stepped through all the options with me and explained everything very clearly.
Greg Kupar
Wonderful to work with. Courteous, knowledgeable, and professional. Goes the extra mile to make sure I’m satisfied! Highly recommend
Annie Anderson
Wonderful experience with both the sales rep (owner) and the service provider he sent out. Didn’t just apply the “regular service”, but instead he asked questions about our home, lifestyle, pets, etc to make sure they were meeting all of our needs. He inspected areas I was concerned about, gave great advice (without up-selling me) and left me feeling protected and happy with my investment. He also said he would come back out any time we needed between scheduled services. I feel great supporting this locally owned business who cares about their reputation instead of the chain companies available.
Andrew “Ultimate Builder” Buck
We have been using Fox Pest Control for a year now. I am blown away with the quality of service. Thomas Smith, does a great job and takes pride in his work.
Lin Hale
Jerry came today to contol a more problem. EXCELLENT service. Jerry was very informative and professional. Hope he stays as my tech for a long time. Best tech yet!!!
Diana Messer
Highly recommend Jamie from Fox Pest Control. He is thorough, responsive and professional.
Lori Hollen
Jerry is very professional! He does an excellent job with listening to our needs. He’s always prompt and willing to do whatever he can.
Kevin Ahlgrim
Brandon was great and took time walk around property with and made sub. Thanks
Sandy Goree
Jacob Proffitt was very professional and and provided great customer service. He took his time to answer each question I had plus gave me great advice about protecting my home from bugs.
Venus Phillips
Very professional. Great communication with every appointment. A pleasure to do business with, I highly recommend this company and Jerry is amazing.
Erin Spring
I love the communication from the service providers. I always have plenty of warning about when they're coming and I receive communication from them on the day of service letting me know if they find anything concerning. I have also always felt that I could ask questions or raise my own concerns at any time and service personnel are always willing to listen and answer questions.
Steve Weir
So far, I have to say, I've been impressed with your company. The sales person, Daniel Greenland, was excellent to work with, very professional, happy and cooperative. He worked with me on the pricing and I really appreciate it. My service technician, Christie Robinson, did a very thorough job and took her time to answer questions and explain what she was doing with her treatment. It's obvious, she has a lot of pride in what she does.
andrea zinser
Hi we had Chazz Bush come out to our house and he did amazing! He was sweet and so kind and did a great job!
This young man should get a raise! Young and out working we need more people like him!
Regina Schmutte
Super quick to come and take care of our wasp problem! We use them for all pest control, on a quarterly basis, but had a wasp issue, and they took care of it within 24 hours!! Jerry was fabulous, fun and funny too!
Trinta Cox
Beth was very courteous and provided an excellent explanation of the overall termite inspection and the process used. She explained that she would return in 6 mos for another inspection given the activity. She was very professional and had a very pleasing personality!
Keene Rosenthal
Good experience with Fox thus far. The last tech that came out, Michael J, provided extraordinary service. Very courteous and professional.
Marjorie Wilkerson
I have been a Fox Pest Control customer for about a year and their service is excellent. Jerry is the technician in my area. He is extremely responsive and thorough in his evaluation and treatment of any pest-related situation. Jerry patiently answers all my questions and shows me where potential pest nests might exist. He removes all the nests professionally and safely. Never leaving anything on the ground where a child might step on it. Jerry is polite, knowledgeable and understanding of my concerns. He has made our front and back porches safe to sit on again and I am extremely appreciative. Thank you Fox Pest Control and especially Jerry!
Dawn Jett
I’m very pleased with the products used and how effective they have been over the past 2 years. Jerry is so friend and explains everything. He really cares about his clients and treats them like a friend.
Angela Wilson
We have been using Fox Pest Control services for about a year now, and we are very pleased with the results so far! My family spends a lot of time together on our back deck in the warmer months, and we started having a terrible & unbearable mosquito problem that made it miserable to stay outside for any length of time. We have had several different people come to service our home and all have been very professional & timely. Today a gentleman named Brandon Massey provided our service. Brandon was very professional, punctual, cheerful & polite! He notified me to let me know when he would be arriving, made sure it was not an inconvenient time for me, asked me if I had any concerns he needed to address, and notified me when he had completed his service informing me of everything he had done. Brandon is a prime example of what great customer service should consist of, and I plan to request him for our future services. Great job Fox Pest Control for having an employee like Brandon!!
Angie Sidwell
Jacob was on time and very professional! He even used a fly bait for the indoor flies ! Highly recommend !
Tommy Jako
Jacob was very polite and helpful. Walked me through every step of his process and explained why each step was important. Definitely would recommend!
Luke Magers
They were extremely responsive and willing to go the extra mile to make sure I was happy with my service!
Logan Forsythe
Brandon M. showed up and treated my property for mosquitoes. He was very polite and professional. We’ve been using Fox since moving back to Kentucky and have been nothing but happy with all of their services. Brandon let me know what he was going to do today and what I could expect. Following the service, I received an email with contact information and other general information on what to expect and how to keep my kids and pets safe after the treatment. It’s a great company and Brandon was fantastic to work with.
Erin Rouse (Erin)
My technician was the best I have had. So helpful and friendly and went above and beyond examining everything inside and out.
T. Nielsen Unger
We initially delt with Daniel, a manager for Fox who was very helpful and patient with all my questions. I appreciated that when I was first reluctant to hire anyone he was not pushy at all but just simply left me his information. Jamie provided the service inside and outside the home and was professional with my family which I appreciated also. He was prompt and kept me in the loop with what was going on even though I wasn't home. Brandon did out mosquito treatment and just like the other two, he was very nice and professional and kept me informed with everything. As far as pricing, I found them to be reasonable and if we have any issues, they wil come back and deal with it it.
Fox has been quick, responsive and professional and I would reccomend them to whomever wants to take care of their home.
Linda McMorrow
They very reliable and professional. They contact you to remind you of your appointment. We have our service done on the outside of the house and we never have any problem with bugs!! Brandon was our service person and he did a fantastic job!! I highly recommend Fox Pest Control.
Graham R
Josh is one of the best workers I have ever hired to work around my house. Not only did he spend the extra time to make sure I understood everything he was doing and product he was using but he explained to my why I needed what I did and the things I did not need that other companies had tried to sell me. It is rare to find someone who will be honest and not try to sell you things you do not need. I have already been telling people about Josh and the awesome job Fox Pest Control did at my house and will continue to recommend them.
Bill Quinn
I have been using this service for over a year. All of the techs do a great job.
Paula White
Jason was on time, checked in with me before he serviced our property, was friendly, and efficient.
Taryn Coleman
I would 100 % recommend Fox Pest Control. We have been working with Zach Workman for 6 months now he has been to our home countless times. He is always polite, respectful, professional, and friendly. He has gone above and beyond to help us get rid of our problem. Our house has been anything but simple but he still continues to be patient with me and helpful. He answers all of our questions, is very knowledgeable, and is always smiling. We are so grateful for the services Zach Workman has provided to us and continues to provide!!!
Kinsleigh Smith
Jerry from Fox Pest Control was sent out to spray my home. He did a great job at explaining sites of entry and the follow up process from the initial spray. He was able to communicate everything to me in a way that made sense. He was very professional and spent adequate time here. He cleaned off the cobwebs from the side of the house and paid special attention to areas I was concerned about. I was very satisfied with my service. Jerry did an excellent job.
Judy Barnes
Brandon is a very personable young man and well informed on what he’s doing. I would recommend him highly.
Ronald L.
My technician is Jamie Howard. He is very professional, experienced, and courteous.
C Bevins
We initially connected with Fox Pest Control a year ago. Then the pandemic hit and we had to put any treatment on hold. This summer we called them for help with termites and other pest control. They were amazing! Not only did they still have our information on file, but they were able to schedule both treatments quickly, cost effectively, and around our schedule. Christie and Bethanne were professional, knowledgeable, and answered all of our questions. I would recommend Fox Pest Control without reservation! We couldn't have gotten our house ready to put on the market without them.
Anthony Lear
He was rude and sprayed my garage entry and got bug spray on my 2 Harleys and my z06 Corvette. Bad business
Reva Tackett
Jacob Proffitt was courteous, thorough, efficient, and his service was above and beyond. Would happily refer him to anyone.
Drew martin
I recently had a bug problem and I got Mitchell as my technician. He has been nothing but professional and very easy to work with. Mitchell has called me before and after each treatment so I would know exactly what was going on every step of the way. Anytime I have had questions he always answers his cell phone or calls me back quickly. Yesterday I left the front door unlocked for him to get in while I was at work and he locked it on his way out without me saying anything. I am very happy with his service and his professionalism. I would recommend to anyone in need of service
RAE Silvas
I am beyond thrilled with the results that we have had using Fox Pest Control. Brandon has been top notch in how he treats our home and the time he takes to make sure it is done correctly. He is very kind and non-judgmental and he explains everything in detail that is needed on our part and what he has done. I have been so grateful to Brandon's attention to detail and would recommend Fox Pest Control to anyone who is looking for services.
Walter Gaffield
Anthony was outstanding. He came in on his day off to help us with a mole problem in our yard.
Shelley D.
Tech was great, on time and very polite. He listened to the problems we were having and found a way to treat the affected area.
We just added mosquito treatment. I’m sure it will be as good as all our other services from FOX. Highly recommend FOX PEST CONTROL!
Update: 4/26/21
Brandon provided our quarterly service at our home this past week. Again, great job by Fox Pest Control. We need an indoor treatment as well, since I couldn’t be home the day Brandon came. He contacted me through text to keep me updated on his work. I have no doubt follow up service will be as good as we’ve come to expect over the last 3 years. Thanks.
Jamie Newell
John came out to my house for my initial service, and did a great job explaining how things worked and what to expect with the early stages of my pest service. He was professional, knowledgeable, and even took down the cobwebs outside my house! I am very happy with my experience with Fox Pest Control so far. I liked I could speak with him over email first, and how thorough he was in answering all my questions. Sometimes it’s hard to talk on the phone to another business when you work 8 hours a day, so I appreciated this convenience.
Tessa Woah
Friendly technician and very helpful on information. Good inspection. Very pleased
Evan Ball
Fox Pest Control does a great job! Their team is always so professional, punctual, and keeps the pests away. I have worked with Brandon who got us set up for mosquito treatments and he did a great job explaining their process and was very easy to work with. I highly recommend this company!
Marjorie Wilkerson
Jerry from Fox Pest Control answered my message right away and came over to the house the same day. He very patiently listened to my issues and showed me all the places where wasp nests appeared or were likely to be. He removed all the nests and wasps that were in the area. Jerry also dusted all the spiderwebs out of our porches. He did an extremely thorough job. I am so grateful to have Jerry treating our property. He is very friendly and understanding of all my bug fears. Thanks to Jerry and Fox Pest Control my husband can enjoy his birthday barbecue party and we can enjoy spending time on our porch for the rest of the summer!
Tim Bruner
Excellent communication, knowledgeable and friendly technicians (thank you Jerry), and quality service. They perform the appropriate treatment for the time of the year, while addressing any concerns we have, and send a detailed report of the work completed. Top-notch company. Highly recommend.
Joshua Patterson
Ty came to my door and offered me their service today since they were in the area and were also working with a few of my neighbors. I was actually thinking about getting an exterminator for some critters my own treatments hadn't been able to take care of, so I signed up and had my first treatment later on by Colt. While I can't speak to the quality of their product at keeping things away (yet as this was the first treatment), I can say that both gentlemen were very knowledgeable, professional, and respectful and were great representatives for Fox. I can also appreciate the simple pricing scheme as other contracts I've looked at for pest control services were chocked full of legalese and hidden, additional charges for services I would think would be part of a basic package. So kudos to Fox for making it simple, easy to remember, and making me feel more confident that they back a quality product and upstanding service.
Miranda Dawson
Thank you Bryan you came out to the property here in a timely manner. Very nice checked it out gave a quote. When I called the number he provided on Saturday (today) he answered and sent me the email quote again. Also stated he would like to be in on Monday to get things taken care of. This gentleman was very professional and was making sure that he was to get the job done quickly to help us out personally and to make sure it's taken care of.
Reuben Price
I was having issues with carpenter bees on my front porch and back deck. Christopher Sheeks was very polite and professional in findings and explaining where bees were nesting in the wood. He treated and bees started to disappear immediately.
A Gillispie
I have been a loyal client of Fox Pest Control for about two years now. I wouldn’t trust anyone else for my pest control needs. I absolutely hate seeing bugs and spiders anywhere near my house and thanks to the home protection plan I have with Fox, I thankfully never have to see any bugs or spiders. The technicians are very professional, communicate effectively and do an amazing job. The technician I had today, Zac W, did a fantastic job. He checked to see if I had any additional concerns before the treatment and even avoided treating the area of my deck where a Robin had built a nest and hatched three babies because I wanted to make sure nothing scared her away. After my treatment, he followed up to see if I had any questions or concerns and told me he’d be happy to come back out between visits if I ran into any issues. Thank you to Zac and Fox Pest Control for keeping my home bug and spider-free!
laresa mckay
Jerry is my technician. He is always on time and responds quickly every time I call Fox. He provided his personal cell and is genuine in telling me to call if I ever have issues. Fox always answers the phone and is quick to service my house when I have a bug problem. They also keep on a timely maintenance schedule without me having to call
Melissa Mullins
I am newly using Fox Pest Control for mosquito treatment here in Lexington this summer and my technician Brandon Massey has been really wonderful! He is very thorough in spraying my yard and has followed up multiple times to check on the service to make sure everything is going okay with it. I highly recommend Fox Pest Control and especially Brandon!
Jeff Cook
Overall a very good experience. Had a couple small hiccups but they were addressed and resolved in a timely manner. Good pricing for the services. All dealings with employees has been very positive.
Update 5-24-21:
Just had our 2nd mosquito treatment. We also get yard treatment for chiggers, fleas, etc. Our service tech was Brandon. We are grateful to have him because his attention to detail and commitment to quality is SUPER!!!
He is/will be our regular tech for rest of year and we will probably be lucky to have him 1 year because if he keeps it up, he will likely move up to management or something (If Fox Pest is smart....I'm a Contractor and in these times, any employee is hard to find,, let alone one as good as Brandon). Hopefully he will train our next tech!!!!
Juliana Inman
Jamie is always very attentive to my needs. Very great!
Beth Hannah
Josh was our technician. He was very polite and knowledgeable. He had PPE with him and competed the job efficiently.
Today Chris was our technician. He listened to my concern about wasps and is taking care of the problem for us! He was very polite.
Terry Goodlett
Jacob did a great job. I would recommend Fox Pest.
Madison Reed
We have been using Fox for several months now and each time they have been professional thorough. Today Zach stopped by as scheduled for regular maintenance. He did a great job and even made friends with our dog!
LaSheala Douglas
Jamie is a great technician! Very professional and always a pleasure to work with. He is a super nice person and I'm so glad he is assigned to my neighborhood. Thanks again Jamie for your excellent and prompt service! You're the best!!!
Suzanne Watkins
Knowledgeable and professional staff. Outstanding customer service from the office staff as well as the techs that service your home. Did everything they said they were going to do when they said they would do it and followed back up with me to make sure I was satisfied after their 1st visit. Highly recommended.
Update, we just received our 4th treatment spray from Fox.We are still highly satisfied with their services and products. Outstanding customer service!
Danica Amos
Jamie did a great job listening to the concerns we had and addressing them! He even helped clean up. He's very professional!
Dana Hanson
Brandon M, has done an amazing job for us his customer service goes above and beyond his job. Thank you Brandon for keeping up on our inspections and service. Keep the amazing work highly recommend Fox for any needs you may need Ask for Brandon :)
Sue Hardin
I had a big problem with mosquitoes in the yard as well as landscaping. I called Fox Pest Control and they sent Brandon out to service my property. I was very pleased with his professional attitude, overall service and knowledge about what he was applying and what I should expect. He told him to contact him if I had any problems. Thank you Brandon!
Danielle Carden
We just started using Fox for a carpenter bee problem! We had our initial visit and then had to have them come back a couple of weeks later for a retreat. The bees have been horrible this year! Zach came to do our retreat and was great! He worked fast and even treated around my daughter’s playhouse, she was very excited! I appreciated the communication Zach kept with us on the problem!
Kellyah Davis
We loved this service while living in Kentucky. We were still getting charged after I thought I cancelled but I missed a step. Suzanne in the Lexington branch was super quick and helpful getting that taken care of, even though I was harsh and rude in my email over frustration. My apologies to Suzanne. She’s a gem.
Lora Scott
Darius just came out for the second spraying of our house. He was incredibly nice and professional. He even took a few seconds to play with my young children and give them a few giggles as they were standing at the windows watching him spray the perimeters.
The first visit was a good impression as well. It was a husband and wife team and they were here on time, very kind and great at explaining the process and answering questions about what I needed to do to keep my kids and dogs away from any chemicals etc.
And, the ants are gone!
Over all, from the sales call to the follow up it has been well worth the money.
James Hatfield
They are very prompt with scheduled appointments and have been responsive when I have called to control some ants in between scheduled services.
Our last specialist, Brandon, was timely, and informative when he was on his way, what service he provided, and when he left my house. A+ service.
Lori Barton
My husband and I have had this company out to our home a couple of times to establish service. Each time they have come, they have been timely, polite, informative, put on shoe covers, and offered reassurance. Ryan came today after my husband placed a call this morning. He is an excellent technician and was very kind in helping us. We have commented that we wish more companies offered the customer service that Fox has given us.
Alex and Jarrod Sims
We have been using Fox Pest Control since November, 2020 and have been very happy with our service. Today, we had Blake come out and he listened to my concerns and helped us out. But in general, they have always been on time, friendly and helpful. Highly recommend!
Angie Hancock
It doesn’t matter what tech comes out for service or for estimates, they are always helpful and explain the process. Today Brandon came to do our service and he let me know when he arrived and any issues he found. I don’t worry about pests any more with Fox taking care of me home!
Don W
Amella Dunn was my tech .
Amelia did a very thorough job. I was very pleased to the point I would like her to be my regular tech if possible. She was courteous and very nice in her approach and was respectful of my home. Thank you again Amelia for a great job.
Savannah Gillespie
We’ve had different issues over the last 6 months and fox pest control was right on top of it! They sent a tech straight out and has solved every problem! Every one is the company is so sweet and understanding. We usually have Jerry come out and he’s the best bug guy ever!! Super friendly, finds exactly what’s going on and fixes it. He defiantly goes above and beyond for his customers! So if you find yourself with a Pesty problem call fox pest control and have them send out Jerry!
Gabriela Ortega
Fox Pest control is great! They have a great team people from office employees to the guys that come treat your home. Everyone I have spoke to is always friendly. Zach has treated our house in the past and he was awesome. He explained the treatment he would use is water activated because it was a rainy day.
Kevin D Baskin
We are very satisfied with the initial service performed. With that being said I really put past grievances aside with having a pest control service again. The big names always appeared to just charge and never really did anything outside and when you’re not there to see ( I work a lot) the consumer is taking advantage of. As long as the service and quality from Fox continues I plan to keep the service
Great work!!
Amber Evans
We just moved into a new home (new construction) and have been having problems with some crawling critters (mostly ants, stink bugs, and spiders). FOX had visited us a couple weeks ago and we had kept their business card. Decided we needed treatment so gave them a call. Cody, the owner, was extremely professional and courteous on the phone and Christie, the technician that treated our home this morning, was the same! She called ahead, was very professional and personable, very thorough, and reassured us that if we needed them again before our next scheduled application, they would be here! Very pleased with the service.
John Nunnelley
FOX has helped my family manage bugs and other pests inside and outside of our home for two years and has always done so in a professional, responsive manner. For instance, Brandon recently came out to help remove a group of bees that were taking over our favorite area of the back yard. He let me know when he was on his way, was cheerful, attentive, helpful, and best of all, he solved our problem. Thank you, FOX and Brandon.
Nickie Schmiers
Jamie came a bit early for our appointment. He was very friendly, patient and kind. He took the time to explain everything he was doing and answer all our questions.
Larry Callis
The tech was on time as he said he would be and explained the services he was performing. He was very friendly polite. He ask if I needed anything else done prior to leaving my home , all in all was was very satisfied with his work and services he completed
Keith Greene
I was very pleased with my initial experience with Fox! The salesman was very knowledgeable, honest, and pleasant to talk with concerning the product! The tech came out the next day for the initial treatment! He was courteous, very professional,and more importantly on time! Actually he came early as a time that we agreed upon! If you have a need for pest control, I would certainly recommend Fox !
mandy Justice
I have been using fox pest control a little over a year now my technician is Brandon Massey. I always request him! If they say he is not available I will wait on the service until he is available!He is always on time, very professional, listens to any concerns that I have, goes above and beyond to make sure all my questions are answered and to make sure I’m satisfied with the service! If you are choosing fox pest for the first time or have been a customer I would highly recommend Brandon!!
Ricky Smith
Called Fox Pest Control due to a mice issue at our facility. We are a non-profit that houses people with disabilities.We have very little money to fix issues like this. I explained our issue to Mark Meyers who came and he was amazing. He detailed how he could get rid of them and left to work on a price we could afford and agree to. He took the time to explain where and why we were having issues and even took the time to speak with our residents. His service was above and beyond and that was just the first visit. When he returned 2 days later he was just as friendly and got right to work to solve our problem. One day after our intial treatment we have seen a huge decrease in our problem. Thank God we called the right company. Hopefully all the employees at Fox Pest Control possess the same qualities and integrity as the man Mark Myers does. Thanks!
Shawna Kay Anderson
Jerry is so kind and so good at explaining the process. I definitely have not only an exterminator I also have a friend. Thank you all so much
Tiffany Dorn
Very polite and came back to treat the inside since I was working during the outside treatment.
John Foutch
I requested Jerry due to the exceptional service and professionalism he displayed the last time he serviced my home. He's very thorough and he'll be my "go-to" from here on out. Contacted him and he was at my house the same day. You can't beat that service. Ask for Jerry.
Patty Gray
I thought the young men were great. They answered all our questions Dean and Josh were very professional I can't say one bad thing about the way they handled everything with a smile.
Russ was also top notch. He represents ur company well
Today we had Jerry who was the best tech we have ever had. He was very pleasant and explained to me what he would be doing today. He even observed that we had mice problems and I hadn’t noticed the droppings. We would definitely ask for home to do our next check up. He represents Pest Pest Control well. He gets an A+ from us
Melissa Buck
Impeccable service ! Impressive knowledge by our technician Jerry. Friendly, timely and found wasp nest that we were not aware of. Overall quality and I highly recommend Fox Pest Control and ask for Jerry. 5 Star Rating across the board. ⭐️⭐️⭐️⭐️⭐️
Melissa Buck - client
Danica & David Amos
Had another great experience with Jamie! He is always so thorough and caring and offers multiple solutions to our problems.
Jami Anglin
I use them for all my rental properties. Love Fox Pest control.
Stephanie Dixon
Kenyon came out and was very friendly and professional. Within 24 hours, all my rodents were gone!! Thank you so much!!! We use Fox for our large warehouses, as well, and they are rodent-free!!! Our dogs are safe at work, the whole process. Glad to be part of the Fox Family!!
Jason Curtsinger
Blue did a great job. He was on time, and very professional. He got in, got the job done, and was finished very quickly. He gave a very good explanation of our plan to stay pest free. Highly recommend Fox and especially Blue.
jeremy melear
The guy showed up a couple minutes before the appointment time and then waited to come to the door until the appointment time. This showed me being on time is something that meant something to him, but at the same time didn't want to interrupt anything I may have had going on before the appointment. He was a true professional. Extremely polite and extremely knowledgeable. He was willing to answer any questions I had and wasn't bothered by the fact that I had quite a few. The price seemed fair and the work he did looked professional. He was only here a few days ago so I can't speak to the results of their products 100% yet but I haven't seen nearly as many bees or ants as I had been before he came. Therefore, I am very encouraged by what I have seen so far!!!
Katie Willie
We live in the country and have a problem with moles. Fox has done a great job of helping keep them at bay. Whenever there are issues, they are out on time. Their service reps are great and are very friendly, professional, and prompt. I highly recommend them!
Brandi Peterman
The tech was outstanding. He stayed in touch every step of the way. Great product well worth the money.
Maria Davis
The two Fox associates who came to my door were very courteous and answered all my questions. The gentleman who took my order was very flexible and worked with me to devise a plan I could agree to. The gentleman who applied the treatment told me what he was going to do and then, recapped everything he did before he left and the results I should expect to see in the coming days. He got rid of the hornets in my shed right away! Both men said I could call Fox if I had any unforeseen problems. Very thorough work. Thank you
Susan Spires
Being quite dissatisfied with the current service that I have, I contacted this pest control service. I spoke with Rachel and got a thorough explanation and a quote which (to my surprise) was much better than what I pay currently. Ronnie Wright was on my doorstep in 2 hours. He explained the services thoroughly and I signed on. They are friendly, seem reliable and eager to please. I can thoroughly recommend them.
Breanne Gibson
We have been working with Brandon for a little under a year now. He is so friendly and works well with us to make sure we are taken care of. He answers any questions, very knowledgeable, and always has a smiling face! Thanks!
Jennifer Topping
I have always had good experiences with Fox pest control. Christie is wonderful and does a great job. She listens to my concerns about bugs I have seen and makes recommendations and supplies things that will help. All of the technicians I have had in my home have been great.
Edmund Furphy
Blake provides services to my address. He is very professional and knowledgeable on everything dealing with pest control and preventative measures. I’m super pleased with my service and Blake as my technician
Vicki Angel
Jerry is the best technician Fox has. He is extremely friendly and very knowledgeable. He always takes the time to find out what problems you are having and does everything he can to resolve them. He is always willing to go above and beyond.
Kelsey J
Zach was great! He was friendly, knowledgeable, and professional when he arrived to our home. I appreciate how thorough he was providing maintenance treatment to our home and would highly recommend. Thank you!
Ashley F
After calling around to different companies, I was immediately drawn to Fox. The woman who answered the phone, Rachel, sounds like the happiest person in the world and was very helpful. We discussed different pest control options and she explained that they were more than happy to work with our budget (my boyfriend & I recently bought a house requiring a handful of pricey upgrades & repairs). One of the technicians, Cody, came out the same day to give us a quote, and was able to get us on the schedule soon after. He was incredibly professional, respectful of our home, very knowledgable, and did a great job. We are super happy with our experience with Fox and will definitely be repeat customers.
Nerisha Wright
Fox has come to our home 3 times for ants. Though Im not convinced of the effectiveness of their product, Chazz has been very professional and helpful in this experience.
Wes Jones
Fantastic service with a smile. Jerry was great to work with, accommodating, and extremely knowledgeable. Looking forward to working with him on my next treatment!
Sarah Shultz
Zach came out to our house this morning to look at a few areas of concern. He was very respectful and well mannered. He took our concerns seriously and said he would continue to make sure that he provided us with the best service he could give. He also said to call if we had any questions or concerns.
Tyler Bernero
Fantastic first experience! Jadon was able to find me the right plan for my needs and scheduled an appoint for the same day. Christie was kind and professional while treating our yard and was very accommodating regarding our dog, making sure everything was dry and locked up before leaving. Highly recommend!
Charles J Beach
Christie was extremely kind and professional. She was thorough yet also fast and efficient. I appreciate how knowledgeable she was and her patience in explaining things to me. I would highly recommend Fox Pest Control!
K Webster
Have had a great experience with Fox Pest Control. We’ve had two technicians come out, Brandon and Jamie, and they have been so professional and pleasant to deal with. Would highly recommend.
Clint Lush
Darius did a great job for us earlier today. Also, all the other employees we have dealt with up to this point have been courteous, attentive and great. This was our second treatment and the first of four quarterly treatments. So far we haven't seen much insect activity since they treated. Also, they offer to come back anytime we ask for no charge if activity picks up between treatments.
Matthew Bowen
We have used Fox Pest Control for a while now and they have always been great but today we had an especially great service done by their technician, Thomas. He was so friendly, knowledgable, and helpful. He took the time to show us where the issues were and to offer solutions. I am going to request him every time! Thank you Fox Pest Control and Thomas!
Krystal Mairs
Mark came and did our estimate. He was right on time and so friendly. Some places make you feel awkward with a worker in your home but he fit right in. He got everything done in a timely fashion and explained everything that he was doing so that I could understand it. Fox Pest Control now has a customer for life ! They definitely put the customer first !
Keith Roberts
Consistently good communication, friendly technicians, and quality products. They always determine my needs, perform thorough treatments, and send detailed summaries of the work completed. Top-notch company. Highly recommend.
John
The sales rep Kody was one of a kind, we had thought about pest control due to ants over the years but never jumped the gun, and this guy literally sold it to me. That kind of customer service goes a long way. Then the gentleman comes to spray and is just as good of a guy. I can’t express how amazing these 2 were in my experience dealing with Fox. Great pricing, as well but I would pay even more just for the customer service they gave me and my family
Nathan Faulls
Cody was very friendly. He did a great job. His work was quick and efficient. A lot goes on at our shop here at Steel City Pops. He was good at providing his services in a way that did not disrupt the flow of our business. Fox Pest Control is a quality business with wonderful associates.
Cassie Reyes
Great job today! I'm a new customer an was very pleased with the service!
Jackie Ayres
I have been overly satisfied with Fox Pest Control so much that I have recommended several people in my neighborhood to use them. They have also been very satisfied. They make sure you know when they are coming and they make sure you know when they are finished . They go over all the information on what they treated and answer any questions you have. Zack did our last visit and we were not home and he made sure he called to let us know when he arrived and when he left and what he did. Keep up the excellent work. I’ll keep Referring.
Linda Graebe
Christie let me know she was there when she arrived and asked if I had any concerns. I mentioned spiders in the basement. After treating the exterior, she treated the basement for spiders. She was both nice and courteous.
Bobbi Tuggle
So far not too happy. First mosquito control service was great. Second was supposed to happen August 25th and didnt. They rescheduled it for the 30th and then I got a notification on the 28th that they couldnt do my treatment because my dog was out. If my dog was out without me it would have been on the porch and we were at home the entire day and they didnt even try to knock or ring the doorbell to put the dog inside if that was the case. The product worked well but by day 23 the mosquitos were back and now I cant go outside again because they didnt try to complete the 2nd treatment very well. Going to give them 1 more chance to prove themselves because the product works.
Scott Rush
We are using them at my place of business and they have been very professional and have alleviated all of our rodent issues within our warehouse.
N LaPoint
As per the usual, my tech is great. Always happy to see him, not only for getting rid of the bugs, but also his professional, yet personable visits.
Kelly Sebben
Devin and John did a great job. They were very polite and respectful. They came between the time they said (which is nice!) and got the job done quick and well. Devin explained everything they were doing- my husband and I are both very satisfied. I would recommend them to anyone
Jane Hickerson
Brandon came out today to spray for mosquitoes, fleas and ticks.
I had a few questions to ask. He was very knowledgeable.
I plan on using their service for a long time. I will also give their contact information to family and friends.
Lexii Cardwell
Chris Sheeks communicated with me and worked around my work schedule, never had a service do that before he was waiting on me when I pulled into my home from work & Was also patient with me about my dogs.
J Gallagher
We’re here last week for my initial treatment, to get ride of all the big bugs we have trouble with in this area. First treatment is for the eggs, I believe, then a second treatment in a month to get the adults. Already I feel like I can tell the difference between this year and last. The scheduling was very easy, just did everything through text message. When the tech was on her way, she called me to verify the appointment, and all I needed to do was unlock the back gate. I am very pleased with the service and would recommend them to my family and friends.
Johnda Meadows
John came out and found my problem and took great care. He was very thorough. Can't wait to see him and Cody tackle the rest tomorrow. This service was top notch. I forgot to mention the sales guy Brock who was EXTREMELY nice, polite,professional and explained every single detail is the process from A to Z.
Amanda E
Door to door sales, which I don't usually appreciate, but I happened to be in the market for pest control. The saleslady was informative, instead of pushy. They had trucks in the area and could get to me the same day, which was a big "plus". Michael was our tech. He showed up on time, was knowledgeable, plesant, and made sure to explain all he was doing and ask if there was anything else he could do at the time. I only got my first treatment a few days ago, so I can only speak to service at this time. Based on first impressions, I would recommend!
Kayla Simpson
We have been using Fox for about 9 months for various things. They come on time and are all very nice and informative. Brandon did a very thorough job spraying for mosquitoes around our back deck!
Lawrence Lewandowski
Jeff was great. Called on the way to the job. Asked if I had any other concerns and he addressed them during the visit. Also discussed my winter treatment. Informed me they can treat the basement during that treatment. He did a great job.
Sara Harvey
Jason treated both the inside and outside of my home for ants. He was very thorough and easy to work with.
Lisa Erwin
Brandon did a really good job. He had to make 2 trips because he could not get the gate open even with it being unlocked. I really do appreciate him doing this.
Sandra Steely
Thankful for Fox Pest Control. They were quick to respond and the service has been top notch. Thomas is a great tech. He is calm and confident. I can trust him to be thorough and to explain every procedure. All this as well as friendly and polite. Thanks, Thomas! Appreciate you!
L Bramel
The service manager, Clark, was very polite and professional. He was very informative and thorough without being pushy like some sales folks can be. Christie, the technician was also very polite and professional. I feel very confident in their services and the prices can’t be beat!
Amy Shackelford
Ronnie Wright was our tech. He was great. He did an overview of the house to make sure we were ready or if there were any quick things we should fix, he explained the procedure again, and he didn't get offended when I stayed in my car (instead of leaving him at my house alone). He was fast and efficient during both services. Then he took the time to explain the follow-up procedures that would happen next.
We had a rocky start with a rude tech, but if it hadn't been for such good service at the second attempt, we would have looked somewhere else for service. Ronnie appeared and saved the day. At first, I was nervous about leaving him in my house but he was friendly, personable, and respectful. This is an upright company.
The only reason to not give 5 stars was the first tech that was not up to Ronnie's level.
Thank You Ronnie and Fox for the peace of mind.
Shelley Dickson
Fox Pest Control is a great company. They always show when scheduled, explain the services for that visit and ask if we need anything else. If we have ANY problems in between visits, they typically have someone here within a day or two. I highly recommend them to everyone who asks!!
As owners of a small local business, we know how hard it is to have quality service all the time...and FOX delivers!!
Rob Pelphrey
Jordan Johnson came to my home to do an estimate. He was very thorough in his explanations and offered a very reasonably priced service. He was extremely polite and I enjoyed working with him. The whole experience from start to finish was very professional and I'm so glad I chose to work with FOX. I love that they offer a quarterly treatment and I'm excited to have a pest free home! Thanks for everything Jordan! - Abby Pelphrey
Tim Vinegar
John, did an awesome job I appreciate his professionalism the man deserves a raise. I'm so happy with the service I have received from him and the fox pest team. He is very respectful and eager to assist in any way possible. I highly recommend fox pest control. Thanks again John..
Kelsey Crowe
Fox Pest Company is the Best service in Lexington!! Over the past 10 years I have used many different services at my home & rental property including Terminix which was my least favorite!!
John Bishop, service manager and his partner Cody run this branch and do an amazing job servicing Lexington! I have never had an issue that wasn’t handled better that I expected! I have never called to schedule an appointment that I wasn’t treated like a priority. Fox Pest Control is ran like a family; each client being a part of that family!
This company is not only equipped and effective but honest, caring, and knowledgeable! I have Never been treated better by any service Ever!!! I always get treated like a Gold Club member when I call to schedule service!
They have gone above and beyond call of duty to service my rental property! After a horrible storm causing a huge tree to hit & power lines down. I was looking at $1000 tree removal issue. John Bishop overheard me talking about the issue; him and a team of guys offered to come cut & haul off the debris for no cost!!
I couldn’t believe anyone would want to help me and not ask anything in return! But, this company believes if they are honest, do right by customers and stay positive anything is possible! Love their attitude!!
! I will tell all my neighbors & friends to use no one but Fox 🦊
Abby Piper
We’ve been using Fox Pest Control for about a year now and they’ve been great! Very reliable, easy to get in contact with, and respond quickly to resolve any pest issues. Our service technician, John, is very professional and took time to explain what he was doing and quickly took care of a wasp issue in our shed that I had recently called about.
Melissa Adkins
He did a follow up before he started the service and then came back when he was finished to let me know he was done.
Pleasant and thorough.
Lynn Hill
Have used this company for 2 years and am very pleased . Customer service is fantastic. Technicians are prompt, interactive and explain everything they are doing. They let me know when they are coming, send a picture of the technician and give detailed information on what products they use. Most importantly, we've had no issues with pests!
meme army
What a great group of people. Very professional and explained everything he was doing. Ryan was our technician and he was more then willing to answer any questions we had and put our minds at ease as we have a child and small dog. I would highly recommend them to anyone needing pest control.
Michael Podgorski
The treatment was effective. I no longer see any evidence of the carpenter ants beginning the day after treatment. The technician, Jerry, was great and took time to explain what he thought was going on and answer all my questions satisfactorily. The price was cheaper than I had imagined and was discounted by 25% when I made my appointment.
Athyyra
We are using Fox Pest Control as a preventative measure. The technician was very helpful in answering any questions that we had. We appreciated the time taken to explain how the service worked exactly. He was very courteous and explained what to expect moving forward with the treatments. I would (and have) recommend to friends and colleagues.
Lee Guice
My initial phone call was handled professionally and an appointment was available very close in time. I was completely informed about the options and responsibilities. The technician, Zach, arrived promptly, introduced himself and got right to the task at hand. He was professional, efficient and thorough. I expect my mouse problem to be resolved.
Oberon Kane
Our experience with Fox Pest was very pleasing! With the information Jasmine provided for us, it didn't take long to make a decision about what Fox Pest could provide. After asking specific questions and concerns about the chemicals, she was able to put our mind at ease. When the day of the treatment came, Dean was professional and detailed in everything we discussed with Jasmine. Dean did a wonderful job and explained more about the treatment and frequency of future visits. Well done To Fox Pest Control for your professional and courteous service!
Andrea James
Mark was fabulous! We called for inspection and Mark came out within 24 hours. He was professional, pleasant and informative. We appreciate good customer service and this is a true example. We will be using Fox for our future needs.
Martin Bauer
Bryan Meads was the consummate professional!!! He was friendly, knowledgeable, and courteous, he walked me through the entire process and answered all my questions thoroughly and completely. I would highly recommend him and his company to solve your pest control issues :)
Ashley Wiley
2019: Today Mark came our for a free inspection and he was thorough, on time, and very knowledgeable. My review from 2017 still stands true today: They did great at treating our home and called before coming out! They worked with our budget which was great as well.
Amanda Ethington
John was outstanding! He's was very personable and very thorough. I'd recommend him to any one. If you have any pray controls issues give this man a call. He was very honest and knowledge. If I ever need services on the future, they will have my business for life!
Ariana Johnson
Mark did an amazing job inspecting my apartment. He was very friendly and kind which helped ease my worries of unwanted pests. He was INCREDIBLY thorough, very informative, and trustworthy. I would definitely recommend his services to anyone!
Todd Pennycuff
After going years watching ants and spiders inside my house these guys guys came by and paid me a visit. We made a deal and I set up a monthly payment plan to have quarterly visits for pest control. The first visit I watched critters run away immediately. Ever since then they have been under control. The crew is nice and always ring the door bell to let us know they are there to do the work and then gone. Awesome and thankful to have the help. I spent a lot of time trying to buy the stuff that I thought worked and seemed like I got nowhere. Highly recommend them to anyone.
Valerie Evans
We are first time users of Fox Pest Control. We feel like we got a good deal through their door-to-door promotion. They arrived right on time, we're extremely friendly, and very informative, answering any questions we had. The 3 guys that treated our home were Matt F., Josh, and Dean. Thank you for your service. We highly recommend these guys.
elmcwhor
I am so glad I signed up with Fox. Ashton was very thorough and patient with my questions. Very low pressure and gave me time to make my decision. A great sale experience. And Dean was a true professional. He went up and beyond the call of duty by cleaning webs, tore down wasp nest in areas of my deck rail that was a real pain to get to. A true professional and an expert in their business.
A true pleasure to do business with! Thanks guys!
Eric
Laken Hahn
Davey Jones was our preferred Technician, he was very knowledgeable about the pest in our area. He done a terrific job inside and outside of our home. He was very professional and on time. I felt comfortable allowing him in our home. Would highly recommend Fox Pest Control and to ask for Davey.
Lois Fricke
Michael was very pleasant and phoned ahead of time of his arrival.
The company is very accommodating with arranging for service.
Camille Watson
Today Darrius came for our routine service. We had some questions about our country living, and he was able to give us some very helpful information about other services that could help make our home much more comfortable. He was timely, professional,and extremely nice to work with.
Jim Ney
I called Fox Pest Control and Chris was a very good low keyed salesman who explained about different types of termite protection.
His sales pitch was to educate. I like that!
Bethani showed up on time, explained to me what she was going to do. After she finished with the traps I asked her about the swarms inside a back door and she immediately sprayed the area.
She also came back the next day and treated the crawl space....all at no extra charge!
Fran Taylor
They tackled to flea problem in the basement of a rental house. We had tried four other providers that didn’t get the job done. Fox stayed on top of our issue until it was no longer an issue!
Patrick Gray
I came home as Thomas was leaving and rather than drive away he stopped and got out of his truck to greet me. We were having an issue and he addressed it quickly and was not the least bit annoyed to have to put in the extra effort. I would highly recommend Fox Pest Control and thank you for the great customer service Thomas.
Carrie Lepore
Prompt, professional, easy to get ahold of, quick to deliver! I just signed up with them and I am already super pleased!! Thank you!
And a special thanks to Holland who set me up hassle free and Mitchell who came out within an hour to do our first service. Both were excellent to work with. Thank you!
Shawn Drake
Horrible, you did not show up and still billed me. I have to wait two weeks to get what already paid for and before I said I wanted to cancel you wanted me to call back to even get that. No refund was offer just a free one next time. I was promised services at point of sale that were never delivered even thought they were requested twice. The more I think about it the less I trust this outfit to do anything it says. I wish I would have stuck to my original request to cancel.
District manager showed up, listened to me rant and performed the services. He was professional, knowledgeable and apologetic. I like going local and I hope this level service will continues I will happily upgrade my review.
Peggy Covington-Burchell
Brandon and others have been very kind, informative, polite, very accurate and determined to make our home clean and clear of any spiders/bugs and mosquitoes!! When I call for extra help in between services, they have always been on top of it!! I highly recommend this company!!
Mark Bowling
Fox has always been easy to work with. Appointments are confirmed before they arrive, and they arrive when scheduled. If there is ever an issue, one phone call and they return to resolve. Usually do all work around my house, I have been confident in the service I receive from Fox to continue the service.
Shannon Andreas
I needed an inspection completed quickly for the sell of my house and Zach was able to fit me into the schedule. He was friendly, experienced, and explained what he was looking for. Highly recommend!
Jill Kocher
We've been with Fox Pest Control about 9 months now and we've had a good experience thus far. We had an ant problem in our kitchen and after spraying twice they were still there. The third time they came back and did a complete barrier around the table and we never had a problem there since. We also had a tech who used our water hose and when I went outside 3 hours later it was still running. I would've been ok if he told me he was using it because then I could've told him the knob it tricky and to make sure it's all the way off. I just told a manager and he personally delivered a check the next day for the water usage. It was nice that I didn't have to get upset for him to do something. I told him what happened and he told me how he was going to fix it. Yes, they're not perfect but their customer service is refreshing. If you communicate the problem they'll make it right and I love a company like that. *sidenote* I would personally recommend Zach. He is the most thorough tech I've seen in my house yet!
joshua thomas
John B is great. Showed up same day when I had an issue and walked me through what all fox could do for me. I wasn’t sure that I wanted to sign up for a year but John was never pushy or just trying to sell me a product. He walked and showed me things I may not have been thinking about. I finally decided to do the service and John came back out and took care of me ASAP. I’m very happy with the service I have received and I’m glad my house/family has someone like John taking care of us.
Amera Dawood
We love our Fox service!!! They are always fast and friendly. The best part is we never have to deal with bugs! It's wonderful! The one time we had ants in our bathroom, they came out right away and took care of the problem. Highly recommended!
Tara Adkins
I had the pleasure of speaking with Wes Allen yesterday of possibly setting up some pest control in the future. He was a nice young man, very professional, and knowledgeable. He answered all of my questions and explained how the products would work best for what I needed. I appreciate all the help I got from him and look forward to working with Fox pest control in the future.
Charlotte Gibbs
John was a great person he came in and did an amazing job. The man is prolly the sweetest guy in services like this. My whole family likes this man and only want this man for our remaining services. John is the life of this company. He talked to my husband like he was a friend. He called and let us know his arrival and showed up professional and his shirt was tucked in and did his service with a smile :) thank you fox pest control for your great service guy john bishop. I highly recommend you guys use this company for any pest control services.
Carolina Turner
Fox Pest Control provided a very professional service and their products actually worked well controlling carpenter bees and ants around my property. Ron and Jeremiah took the time to explain the company solutions and treatment options, and were courteous and diligent doing their work on the same day I requested a quote. Overall I’m very satisfied with the results and will continue to work with them in the future.
Ash
+. See UPDATE (11/2019) below
2017 review:
Great fast service (once my fifth call finally got through- see below)
Kelby came to survey, very next day came to spray for the beetle infestation.
Polite, efficient and professional attitude.
However, few recs to the "OWNER" of the business:
-1- get more customer service agents so folks are not forced to leave phone messages. When someone calls Pest Control, no one wants to be put on hold or told we'll call you later... that's poor management!
-2- please give your field-agents the necessary tools so they can charge Credit cards on the site and email receipts to customers then and there. There are loads of such gadgets out there.
It again reflects you're behind the curve.
I may recommend this service but with the caveat that site agents are great, management is not up to par!
Folks never give updates when the owners or admin has taken action.
I am here to do just that.
Since my gripping above, they have completely remodeled their answering service and follow up.
It is amazing now. The customer service even remembers you now and are up-to-date on customers in the area.
So, thank you for listening.
Melissa Kerns
I have been with Fox Pest Control for about 3 years and I’ve always been very satisfied with their service. Brandon, our technician, did an excellent job and was very courteous. I highly recommend Fox Pest Control.
Leah Tenorio
The Fox Pest Control team went above and beyond to ensure thorough, fast, friendly, and professional service was provided!
This local company knows how to provide great customer service!
The phone representatives Rachel and April were super sweet and helpful in setting up a short notice inspection and answering inital questions. With the help of pest control technician, John, they were able to get my home inspected right away. John arrived right on time and gave a very thorough inspection of my entire home. He was outstandingly professional, friendly, and has a vast knowledge base on pest control and was able to answer every one of the many questions I had.
Thank you for your great service Fox Pest Contol!
Grant Clark
When Fox had to reschedule they sent the Branch manger Ronnie out to take care of us the next day! I've been with Fox for about 2 years now and have had nothing but the most professional experience every time. I would highly recommend them. The techs are always well informed, friendly and clean.
I'd like to add the products used were pet safe. I know it will be important to other pet owners like myself.
Tristan Fox
John, was our technician today. He came out to re service my house for issues we are having! He made sure my wasp problems were gone before I could even mention it, he is very eager to help in any way possible, by recommending to us what we can do around our house to help with the issues we are having. It’s been a bumpy road and I feel that with his continued ambition our troubles will be gone! Thanks again John.
Pamela Byble
Brandon is very professional, provides valuable service with kindness, understanding and a smile. Highly recommend this company for any pest control. They're the best!!
Rita Cox
asked Jerry to spray garage and around mailbox. very pleasant as usual.
Erin Fuller
Amelia was so kind and helpful! They are very thorough.
Alex Iniguez
Had roughly 20 carpenter bees on a covered porch. Within 3 days there was only 2 bees left and by the week all the bees were gone! The guy was super cool and also checked around the entire house and removed 2 wasp nest and also recommended some things I can do to make sure no pest came back. Awesome company thanks guys my kids can now play with no fear in the yard!
Kathy Boaz
John B. was a little late for the appointment but apologized and explained why. Loved his attitude and explanation for everything. My landlord tried to shed a bad light and make us think this would be a rip off. John took the time to show me the products and explain things about them which made me feel better and reassured me we were making the right decision. Thanks John for everything I really appreciate it. I am looking forward to the continued service with Fox Pest Control.
Kathy
Scott Noel
Had our first initial Fox Pest Control Treatment today. Zach was very nice and knowledgeable about the pests that we have. He walked us through every step and explained what he was doing. I’ll report back from the follow up visit to see if the treatment works!!
Alexander Jacobs
moved recently, but I relied on Fox Pest Control the entire time I lived In Lexington. They were always courteous, timely and affordable, and the best part was there were never any pests. I recommend highly their services.
Cierra Crowders
Ryan is amazing! He explained everything about my situation and what I needed to do. He made this experience easier and less stressful and I appreciate that. That’s what you call customer service and I’m complety satisfied.
Also I’m thankful for Ronnie as well, he’s a great manager and was able to work with me.
William Wooster
Josh was punctual, friendly, and very efficient. Took care of the wasps and bees under our deck faster than you can say Jack Robinson (very nice for an allergic guy!). Extremely prompt service. Highly recommend.
Kate Poore
Great service! Very prompt and knowledgeable. John was very professional and helpful. I love the piece of mind that he will come back again for spot treatments in between the regular treatments if anything comes up. He answered all my questions and took the time to explain what he was doing and why. Love that I don't have to worry about bugs!!
Summer S.
We received our 1st out of 4 quarterly treatments today by Devin from Fox Pest Control. Devin was very friendly and helpful with this process. He took the time to answer all our questions and concerns thoroughly and explained everything he was doing during the initial treatment. He took the time to make sure he was addressing everything we were concerned about and checked in with us before he left. After our experience with Jake, the sales rep, and Devin, the technician, we feel pleased with our decision to work with Fox for our seasonal pest prevention.
Marilyn Kahlo-Burton
First Fox contact was with Makenzie, who was introducing herself as a rep for Fox in my neighborhood. When I answered door, there was a lovely young woman with a bright friendly smile. She explained the service and the company with knowledge and enthusiasm. Clearly was happy to be telling about this relatively new company and its attributes. I asked lots of questions both about bugs and how the service was handled. She was happy to tell me answers to what she knew, explaining that she was new and in training, and offered to write down things for the technician that she didn't. Good job! to refer things that she wasn't sure of! She clearly showed and explained the service contract on the computer. I felt very comfortable in signing up for a one year service contract! My appointment for initial service was for the very next day! Wow and yea! My service technician was Dean. Again, a bright smiling face! He introduced himself and asked me to tell him about my problem. He listened carefully and answered several questions with knowledge and terms that put me at ease. Again, as with Makenzie, he was enthusiastic about his work and the company . He had to do extra work to get to some of my windows and acted as though it was no big deal! Though it really was. After he was finished, he came to me and gave me a verbal summary of everything done, what to expect over the next days, and assurance that Fox stands behind its work and that I was welcome to call with any questions. Very good! Very comforting! Thanks for a good experience and great people!
Marilyn Kahlo-Burton
Horacio Leal
Fox Pest Control has been servicing my residence for over 1 year. I have seen the improvements and I am very happy with the service received. Zach is very ounctual, cordial and engaging. Good work Zach!
Earl Burus
Always have a positive and professional experience with both the office and Thomas our technician when performing our services throughout the year. Always informative and ready to come back if we see any activity just as stated in their policy. Great company.
Elizabeth Spears
Excellent service! Excellent professionalism! Excellent product! John did the initial visit, explained everything thoroughly, was very knowledgeable, and answered all of my questions. I asked him to dust a couple of places other than just under the sinks, and he did that without hesitation. Very nice and very professional. Look forward to having them come quarterly and to not having to worry about pests. Thank you!
Tim Coleman
I'm a big fan of these guys, from the initial sales guy Jesse, to David the technician they were all fantastic. I generally HATE door to door sales people, our neighborhood is no-solicitation, but Jesse was a straight shooter, honest, fair, and fast. David came a few days later and was very thorough. Our ant problem was dramatically slowed, but persisted in a few areas after the first treatment, after the follow treatment in a week they were gone entirely. We have not seen any creepy crawlies in our home. They do what they say and are pleasant to work with.
Christina Maddox
Jerry has been phenomenal! No bugs spotted anywhere! Very professional and kind!
Jevon Parker
My technician was great. Told me when he was on his way, let me know when he was done and didn't leave a mess on my property. Very professional. My technician was Brandon Massey
James Bashaw
Zack did an outstanding job making a second trip to do the inside so as to not wake me up or cause issues with our dog. He was very professional and courteous on both visits and I would recommend him and Fox pest control to anyone.
Brooke Vonville
John came to my home for first time experience with this company. He was very professional and very patient with my concerns and questions. He answered with great detail and educated me thoroughly. He was also very thorough on spraying my home from one end to the other.
Angela McIntyre
The exterminator that treated my house came expeditiously was very inquisitive about my issues. He then inspected my home & was very thorough. He then discussed with me his finding & explained the plan to rid me of my problems. VERY VERY PROFESSIONAL. I would recommend FOX to anyone who needs an exterminator
Larissa Williams
So far I am pleased with our service. When I called to set up my appointment the sales department was very kind. Devin, our tech, was educated and helpful. The no pest guarantee was a selling point too. We have a fly issue as well and Devin was very prompt on getting us on the schedule for a treatment. I would definitely recommend Fox Pest Control!
Jennifer Dow
Been using this service for about 16 months and so far so good. My biggest problem was ants and after the first treatment (which for me are exterior only and every 3 months)they are under control. Each treatment is $105.
Layne Singer
We have been using Fox Pest Control for over a year. Their customer service is impeccable. All of the technicians have gone over and above in taking care of the interior and exterior of our home. John came today and could not have been more helpful or professional. Highly recommended.
Carlola Foster
We just had the best experience with Dean, Josh J and Russ!!! They were sweet, thorough and efficient! So excited to see the results of their work. We have a great outdoor space that will now become more pleasant to use. These guys were awesome!
Amy C
Brandon and Sean were fantastic! Very professional and friendly. Brandon crawled into spaces that I won't even look into. If you want excellent workers, you can't go wrong with Fox.
Danielle Coffey
My father moved into a new home recently and was absolutely infested with roaches and mice! We tried everything to get rid of them and nothing was working! I heard of Fox through a friend and decided to give them a call for my dad. They sent over a service manager, Wes Allen, he looked through the house and told us the situation. He was completely professional and took the time to help us figure out the best plan of action and payment plan for father. He was even through enough give him a follow-up call make sure the treatments were working.
Michael Adamany
Tech was personable and friendly. He listened to what I had to say and did a great and Professional job!
The Greens (Tharan and Diane)
I have used this service for 3 years. Jerry has been my tech for more than a year now and he is awesome! He is very friendly and helpful.
Christy Burton
Fox Pest Control did a wonderful job and was even better to work with. They were easy to schedule with (even when my schedule caused me to have to reschedule), sent someone out quickly, he explained the service and how everything works and even sprayed that same day. I highly recommend them to anyone looking for a great pest control company, as well as a well run business with kind people.
B
I don't like solicitors, as a matter of fact, I turn them away just for the fact that they're soliciting. However, when Mark and Devin came into the area not only were they very personable but very knowledgeable and sharing of their company and their products and their services. These two individuals were on my property less than 10 minutes and they already knew more than I have from living here in the last few years. I have to say, they went over and above their Call of Duty in order to get my attention. Now that they have shared the knowledge and made the experience well worth the effort, my name will be on the books for as long as I own this house. Thank you gentleman I will look forward to seeing you again.
Lauranne Williams
I have enjoyed my initial experience with this company. The staff is very professional and knowledge. They offered alternative methods to control my pest problem. Their rates are reasonable. After the first treatment the technician called me to inform me of the treatment and when to expect a return visit.
Nancy Robinson
The start up technician was very thorough. I felt extremely satisfied with this service. I look forward to an insect free environment I call my home. They have an awesome guarantee. I would highly recommend. Thanks so much.
Melissa Ratliff
Talk about perfect timing. On my to "to do list" was find a Pest Control, that same day Cody showed up at my door ! Pricing was in line with my budget and it was a "Hot as heck" and he was out there working it. Super nice gentlemen , very professional and not pushy! It was late in the day but he told me he could get me going that day and he did!! Kobe was at my place at 8pm (still hot as heck) but he had a smile on his face. They rock and they have a long term customer from here on out!
Larry McVey
These folks went above and beyond my expectations. My issue was conquered plus, they are very cooperative in working with your needs. They completely back up their word and their work. Their pricing is competitive with the "bigger" names in the business yet I felt more personally connected with Cody during his job evaluation and estimate. I will definitely use these folks again for any future needs. AA++ in my book !!!
Ellen Winkler
Beth Anne was on time (actually early!) and very professional. She explained things to me and did an examination of the area in question. She covered all the services that they are offering to me and explain to them thoroughly.
Ariel Alley
John was our technician today, and he was amazing! He came to spray the exterior of the home and asked if we had any problem areas. And with all the rain of course we had the ants and don't know where they're coming from. After he got done, he went over everything that he did today including the problem areas that he fixed. He was very nice and not to mention very patient. We have three Huskies and my eight year old female wasnt cooperating with me to get inside the house. She's a runner. John waited for me to get her inside before he sprayed the backyard.
rebecca klee
Jerry leathers
is great!!!!! Glad we have him for our pest control needs.
David Swetnam
This will be the first Spring in our new house and we were concerned that bugs would be an issue with the mild winter we've had this year. Fox Pest Control explained, in detail, all the services they would be providing along with pricing information and scheduling. The price they gave us was reasonable. As promised a technician was out the following day to perform the first treatment. We are scheduled for quarterly treatments, but if we have any issues in between, they will come out for free to take care of it. It puts us at ease to know that we will be able to enjoy our home pest free this Spring and Summer.
David Soulis
Mark was early for the appointment, which was great because it allowed me to go out before work and get some gift buying done. He explained everything that he was going to do, was very thorough, answered all my questions, and made sure that I was satisfied with what he’d accomplished on that visit. Thanks Mark! See you in 30 days.
Jan Thomsen
Ridding our home of ants has been difficult. FOX has scheduled a return visit on the same day I call, all as part of their original guarantee of their service. Today Thomas Smith returned with his supervisor Johnny Wright. The two of them applied a different technique and the ants flocked to it, dying almost instantly. Thomas again went into the crawl space to assure that ants entering from outside were deterred. Their service has been extremely helpful and a great value. I would highly recommend this company.
Nova Pleman
I noticed my dog sticking her head inside her dog house and barking up a storm. When I went to investigate, a wasp flew out. I couldn’t find anything inside the house, but I called Fox anyway. We set up an appointment for someone to come out. Zach came on time today, and he promptly removed a nest the size of a large walnut!!! It must have been hidden inside the dog house because I hadn’t seen it. I’m so grateful for prompt, professional, friendly service! Now my dog can once again safely call her dog house “home.” Thank you, Zach & Fox Pest Control!
Damon Davis
Jacob was knowledgeable and thorough, will report the results of the treatment for a spider infestation in a few weeks.
Kenndra Siler
Branden Baker is such a pleasure to have to service our property. He comes in with a smile and ALWAYS goes above and beyond to answer all of our questions and take care of any issues that we may have. He is such a pleasure to work with.
Joseph Myers
Very professional, courteous and knowledgeable service personnel.
Gave plenty of advance notice of when they would arrive with opportunity to change appointment date. Able to answer questions about treatment including effect(s), if any, on outdoor pets. Fox Pest Control is committed to providing customer satisfaction.
Tippy Wallace
Fox Pest Control service team are very professional, polite and friendly. Jordan visits our home to see if we have any concerns. I appreciate the personal interest he takes in making sure we are satisfied with their service. We have been very happy with the quality of the product used for pest control.
Kelly Mullan
John was our technician and he did an amazing job. Anything that I had a question about he answered and had tackled a few issues before I could even bring them up. Would definitely recommend Fox to anyone.
Lauren Gilbert
Michael J. was our technician and was super friendly, efficient, and knowledgeable. 10/10 recommend!
Stacy House
Very rapid response to my need for a spider infestation. Super friendly and professional. The service technicians were so knowledgeable about the spiders and really wanted to get them dealt with thoroughly. I would send anyone to this company with a great recommendation!
Mollie Stocker
We have had a wonderful experience with Fox Pest Control! We were given a two hour window for when they would come out to the house to spray and they promptly came at the start of our scheduled timeframe. Devin was very helpful and gave suggestions on how to lower our ant problem and was very thorough with his work.
Tiffany Owens
Had a guy named Thomas and he was fantastic!
Amy Conley
My experience was excellent. The gentleman, Michael, was very professional the entire time and answered all my questions. He did a wonderful job explaining to me what he was going to do next. He did a great job.
Jazmine Aldridge
Fox pest control was the only company that returned my call and treated my pest problem with the urgency that it deserved. Cody took a lot of time explaining how to prepare for the extermination and was always on time which is very important to me. He did a wonderful job and i would recommend fox pest control to anyone who needs reasonably priced pest control.
JCC Accounting
Jacob did a fantastic job today.
Erik Carlsen-Landy
The experience was great. The initial inspection was done very promptly and the individual was friendly and clear with his explanation of what was going on. The work was scheduled right in front of me and the worker showed up at the front end of the estimated time slot. Very easy and hassle-free experience.
Tyson Canty
Great service and technicians as always. Highly recommend. Any signs of pests between quarterly service visits, they come back out free of charge. All the staff are very friendly and polite. Products are safe for both pets and children indoors and outdoors.
Karrie B
David Jones sprayed my house this morning and did an amazing job. Knocked down cobwebs and went above and beyond to say the least. Very friendly.
My first treatment was last month for big black ants and they recommended 2 back to back treatments as carpenter ants can cause some major issues if you don’t disrupt their reproduction cycle. After the first treatment I only saw 2 ants all month. I’m sure they’ll be completely gone after this treatment and I’m so thankful! No more spiders is nice too 😂
Update: I’ve had several treatments now & all of the technicians have been beyond nice & helpful!
I would suggest allowing for free reapplications of your mosquito treatment as other competitors around town do. I’d love to make this a one stop shop but have to stay with competitor due to free resprays for mosquitos
Beth Griffith
they were very professional and attentive to our individual needs.
A B
Although there have been two occasions when the initial service provider did not do a thorough job, I appreciate them making it right by sending another technician to complete the job . John was very friendly and got to work right away. I trust that he would do a good job, even if I was not home.
Sarah Singleton
Ryan thoroughly checked my house to look for pest activity. He sent me detailed emails about his findings. This was very helpful for me because I felt I had a better understanding of the problem. He was very knowledgeable and polite. We will definitely use Foxpest control again!
Christopher Dyal
Ronnie and Jeremiah came out the day after we made a call requesting in house treatment. They were friendly, informative, and overall pleasant to deal with. They took care of our issue quickly and let us know what to do if we had any more problems.
Jake Mullins
Recently had the initial treatment completed at my home. David Jones the technician was right on time very professional and personable. Showed up right on time and so far everyone from Fox has been top notch.
Rhonda Allen
I was getting some doors replaced in my house and they found some termites. So I called and Cody was out that afternoon, starting looking through the house and got right to it. Went all through the house and was very thorough and told me what to be on the look out for. Dean and Josh were great too. I would definitely recommend Fox Pest Control to anyone needing help with any kind of service to their home.
Kristen Stormes
From the sales rep that knocked on my door to the techs that did the job, this company is top notch at customer service! They are professional, friendly and reasonably priced. If you are looking for a pest control company for your house, look no further than Fox Pest Control. Thanks guys!
Arthur Pangemanan
Top notch customer service. Zach was able to come and take care what we need. Explained things clearly and politely. They guarantee their service and would return if result is not achieved. That’s five stars.
Emily Y
John was great. He is laid back and easy to talk to. He listened to every concern I had. He was adament on finding where our problems were originating from- around and inside the house. It made me feel better about the issues we are having after he explained what all he would be doing to the house/property and the way the traps would work.
Andrea Joiner
Awesome customer service at an excellent price! Ryan explained everything thoroughly and even about their company standards. Very happy so far with the outcome as well. Looking forward to them servicing our business too.
William Ermers
The guy that came to the door was extremely professional/friendly. Told me everything he was going to do from cleaning spider webs to spraying around windows, and asked if I had any questions. Did everything he said he was going to do. Really nice tech!
Shawn Freeman
John came out to my house and was professional and kind. He put my mind at ease a little more. The warranty they offer is amazing knowing I can call any time and they come at not charge is a mind easer.
Majk
I spoke with a representative today named Mark Myers. He was very professional, informational and had just a great personality. My husband wasn’t home when he came by. Mark is going to come back and speak with both my husband and I, that way we can make a informed decision.
Butch Alexander
The technician did an excellent and professional job.
The Millers
James came out and gave us a quote on everything. Reasonably priced and worked with our needs. John then came out the next day to treat everything and helped us identify bugs and solve the problems. Both were very friendly and worked with our needs. Looking forward to working with them more.
Karen Nelson
I had a friend stop by today and surprised me because I haven’t seen him since switching jobs! We had Terminex for more than ten years! I never realized that we weren’t getting the service that we deserved until Thomas Midkiff became our tech! All of the other technicians we had might have spent five minutes at our home! He was here much longer and more detailed! I never let anyone other than him after that to do the service! Such an amazing and kind guy! Fox Pest Control we will be signing up for your services real soon now that we know where he works!
Jamie Phillips
Great service! Jerry Leathers does an awesome job. Very courteous, friendly and professional. Always on time. Highly recommend.
Carol Young
Mark Myers was extremely helpful in instructing me about home prep for treatment for bed bugs. He gave me confidence and reassurance about the treatment, answered all my questions and made himself available at all times for anything that came up. Couldn't thank him enough!
Marianna Brightwell
Thomas came out today to provide a follow-up treatment for my severe ant problem. Was very professional and answered all my questions, plus provided information on what to look for and how the process worked. Was very nice and I was completely comfortable having him in my home. Also, a shout out for Christina who called to check some information a few days ago. I told her a few ants had come back, but I didn't need for them to come back. She checked with one of the techs and said they should come back anyway, no charge. She was right, the ants just kept coming and by the time Thomas got here (I was busy the day after I called her, but they came the day after that), they were in full swing! Also, Jerem and Blake were the original folks I dealt with and both were extremely professional and courteous. Super customer service all around.
Daniel Sullivan
Dean just finished my inside pest control treatment. He was a very good technician.....Very polite, knowledgeable, and pleasant. He was very good about answering my questions. This is our first time and I am very pleased and impressed with Fox pest control.
cheri
Josh Futrell
We had a thorough pest treatment yesterday and Mark knocked out a free termite inspection today. Both technicians called in advance, were very thorough and took the time to address all our concerns. Great service...Mark even helped out with a mole problem in the back yard.
lisa vagts
Matt and Devin came out today to provide a preventative termite barrier around my home. They were both knowledgeable, courteous and efficient. I've been with Fox for over 2 years and have been quite satisfied with their services. Thanks guys!
Trent Wilson
John, the technician was courteous, knowledgeable, friendly and very professional. He knew his job well, and treated the house quickly. He is a true asset to your company. Thank you.
Tina Gilliam
Jordan was a pleasure. He was very knowledgeable and helped me decide what was the best treatment for my home. He took his time and treated my home and answered any questions I had. Would definitely recommend this company to any and everyone
Brian Phelps
Jerry was our technician, did a great job explaining what he would do!
Don Flynn
Our technician, Jerry, is in my iPhone directory. He always answers and always gets to us the same day. He is awesome! We love Fox Pest Control.
Susan Owens
Josh is my hero! I had a VERY bad Carpenter bee problem this Spring. Josh diligently, bravely and effectively conquered the problem. He is knowledgeable and very thorough. We can now enjoy going outside again. Very impressed with the service I have received.
Brandi Hart
Mark Myers at Fox Pest Control gave us a very thorough inspection. We were honestly pleasantly surprised at how much more thorough this inspection service was then the prior inspection we had received from Terminix.
Very professional demeanor and service. Thank you!!
Emily Fain
After our initial consult.. we had our first treatment. After noticing some bugs in my home I called to schedule another treatment, I was scheduled for a Thursday ( no call no show ) I called and rescheduled for Tuesday ( again no call no show ) I again called and schedule again ( at this time they said they would take off 50% of my next treatment for all the issues ) again another no call no show... I gave one final shot for a Saturday morning... alas again no call no show.
Revised...
After recieving a phone call from Kelby.. John and Kelby came out took care of everything. They were very respectful and professional. They also made right any issues and gave me great customer service. After speaking with Kelby and John I have learned that all information given to me previously by Devin was wrong. I was overcharged and the job was not completed. I was told that the service was to be done in 30 days and that's not the way it's suppose to work. John redid my contract so that I would be paying the proper price. My next service in Nov will also be free of charge because of all issues.
Jennie Warfield
We have always had an ant problem . Over the counter sprays don't work. So I called Foxx Pest Control. They came out same day and we walked around my yard . He listened to all my concerns. He went entirely all around my house and power sprayed it. He hit the places in my yard that I was worried about. He was very kind and professional. I still haven't seen any ants. I'm glad I called.
Julia “Callie” Byrd
After moving to a new house, I was torn between pest control services and not satisfied with my options. As luck would have it, Fox was in my neighborhood going door to door. The prices were right, service was all inclusive, and their customer service was top notch. I signed up right away and couldn't be happier!! Great guys, great attitude, happy customer!
Apryl Newton
Very professional and very thorough in explaining everything to me, Christy was amazing she made me feel so much better on such a scary situation !!thank you!!
Monica Zachariah
Fox Pest Control offers excellent, professional, quality service. Most recently, Zach was the technician who came to provide our quarterly sprays and he was kind and thorough. I highly recommend Fox Pest Control!
Kim Menke
Fox was able to work with a busy work schedule to get schedules quickly. Zack was able to come earlier if that fit my schedule, to complete the work earlier on A Saturday, that was VERY much appreciated! Thanks for great customer service.
Les Courtney
Anthony was great!!! Really focused on my concerns and all these dag gum spiders that just simply love to with me
Vegas Knight
I like that they are fast and friendly and the best part, no bugs 🐜 …
Gary Reffitt
It was a very pleasant experience. Even through financial hardships with my family, Fox made every attempt to help. It was much appreciated and if my
situations improve, I will seek their services in the future.
Laura Hall
I can’t remember the names of the two men who came to my home, I think it was Ryan & Brandon but I could be wrong and I’m so sorry if I am because these two men were awesome. I had another company tell me I had a bug problem. As much as I would like to give the name of that man, his wrong doing wasn’t the company’s fault. However this man was going to charge me over $2000 for something I didn’t even have a problem with, as a matter of fact he did charge my card even after calling him 15 minutes after leaving my home and told him I was getting a second opinion. The two very professional men from Fox came, early might I add but they checked my home throughly, explained EVERYTHING to me as they were going and confirmed I had no big problems. I can’t begin to thank you enough. They aren’t just out for money, these men & this company care.
Melissa Patrick
Extremely knowledgeable and had an answer to all my questions/concerns. Showed up when supposed to. Took their time and did not rush, and extremely friendly. I recommended Fox to my neighbor as he was/is not happy at all with Terminix, their service or their cost. Would highly recommend at this point!
Elizabeth Baker
Our technician was Davey Jones and he was fantastic. He is professional, knowledgeable and very efficient. We are extremely pleased with Davey and Fox Pest Control and recommend them.
Kathryn Vitalis
John came out today. He looked very professional. And even though there was quite a bit of confusion as to what needed done at our house from the notes he had, he took care of everything in a very timely manner. He was great. I'd appreciate it if he came out from now on since he knows what to do here. Thanks so much!
Stan Selva
Emilia was very thorough and cleaned very well.
Wesley Wood
My experience with Fox Pest Control this morning was extremely pleasant. The gentleman called to tell me he was running late which I appreciated. I then called & text and ask him to give me more of a specific time bc I wanted to get my walk in for the day. He immediately responded and all was good. Once here, he was very informative & honest about my peticular situation. We talked & agreed about what to do. I felt very comfortable about my decision.
Customer care & satisfaction, integrity, honesty is almost nonexsistant anymore. Fox was the complete opposite!!
Highly recommend Fox Pest Control, they get an A+ from me
~Wesley Wood~
Brenda Caudill
Jacob took time to explain everything he was doing. He did a wonderful job.
Shelly Hale
I had the most wonderful, experience anyone who has to deal with bugs, has ever had. We all know we don’t like to admit when we have them, but there is help. Kind people right in front of us . In less than 5 hours, I had 2 wonderful gentleman at my home, willing to deal with questions, pets, as well as a special needs child. They were fun and didn’t make me feel bad about what was happening to my home. Koby the tech was amazing and put up with me on all levels. And Tky, probably spelled it wrong again, was so wonderful throughout the whole process. He knew I was a single mom and stayed through the whole session without me even asking. These guys are the real deal and I hope the have a successful business, we need those desperately these days!!! Thanks for best great guys❤️
Liam Christie
Pretty solid experience as far as treating some ant hills and I'm seeing fewer insects in general around the property.
Only hiccup involved expectations regarding termite service. I did specifically mention that we appear to have a minor issue with termites in our garden and the salesperson implied that the initial treatment would not add substantially - if at all - to the start-up cost of around $200-$300, so I was a little surprised and disappointed to be told by the service person that I'm still probably looking at $1,500-$2,500 to have the issue properly dealt with.
I expect I'm partly at fault for not having a better understanding of what it costs to treat termites regardless of how prevalent they are, but I think more could have been done to set a clearer expectation.
Kelly Morrow
My experience with Fox Pest Control was amazing. Initially I spoke with Connor on a Saturday and explained my problem, which was centipedes. I was completely mortified by the number and size of these bugs! Sensing my distress, Connor was able to get a technician to my house within an hour! Dean came out to spray. He was very professional, courteous and alert to why these scary pests had infiltrated my home. As well, he left me with information on how to best prevent future invasions. I highly recommend this company and their employees to anyone with a pest problem!
Sara Gunningham
So far, I have had nothing but a great experience. Mark has been very thorough in explaining the process and with the way he treats. I look forward to continuing to do business with Fox."
Heather
We've been using Fox Pest Control for a year now we love it. The tech that usually does our service, John, is really great. He's quick and efficient and he keeps our house bug free!
Sarah Brown
Fox Pest Control has been amazing for us! We get carpenter bees in our deck every year (I know, we need to redo our deck), and every time we start to have issues we call them and they come out within a couple of days. They are great! And very friendly!
Peter McCoy
We have used Fox Pest Controlfor several years. Their service is always professional and thorough. We have no problems with insects or other pests. Shout out to Zach who always does a fine job.
Jeff Lowry
John was incredible & very friendly! He was very punctual, very professional, showed me all of his equipment and what all the products do to solve my (flea) problem. Great service with a smile could not be happier with the service!
Heather Mitchell
My March treatment was a great experience. The technician came to my door to explain all that he would be doing and was polite, professional and very knowledgeable. I would recommend Fox Pest Control.
Ann Whelan
Jordan was very friendly, professional, and polite. He was efficient in his work and explained everything very thoroughly. He was prompt in his arrival and I was very pleased overall with the service from Fox Pest Control.
ParoDnD Dad
They are very friendly, and they listen when you tell them what problems you have and help you figure out how to fix it. In addition, the bugs that we were seeing frequently almost completely vanished within a few days after the treatment. Best of all, all of it is safe for our dogs. I am very pleased.
Jessica Baker
Our company uses Fox Pest control for our Pest control needs. Our Technician Brandon Baker is always Personable and Professional and goes above and beyond to take care of our facility.
Kim Stock
I just signed up with Fox pest, they were very friendly, Dean explained that my dogs would be safe around the product once it was dry and answered any questions I had. They didn't even mind being bugged by my dogs. Very please with my experience so far.
Carolyn Richart
Brandon was our technician and he did a great job. The entire company works to be on time, professional and courteous.
matthew workman
Jerry did a great job. He called before he got here. He was friendly, and we haven't seen any spiders since!
chris dyal
Our technician was John and he did an awesome job of explaining what he was doing and made sure to alleviate any concerns we might have had with the process. As always, our service was excellent and timely.
Jinyoung Kim
Great Team. On time. Called upon arrival. Prompt service. I would recommend Fox Termite inspecton. Inspection was great, got report within minutes of staff leaving office. Will use for my personal needs.
Michellle Nemeth
Fox Pest Control is a great business!! I was considering Orkin and Fox, but decided to go with Fox. They identified the issue I had, and treated it, while the Orkin inspection was incorrectly completed and the Orkin representative was rude.
Anyone in Lexington that is happening to read my review...go with Fox!! You won’t regret it! If you’re busy like me, and want someone who will get the job done correctly, while having excellent customer service...Fox is the way to go!!
Also, shout out to Wes! Thank your for your patience! I’m sorry I didn’t get complete the check list in time for the Pest service scheduled. Thank you so much for understanding and rescheduling! Also, thank you for correctly identifying the issue!
Jill C. Keogh
Thomas was our tech at our last home and our new home. He always calls before he arrives, takes the time to answer any questions, and does his job with professionalism and care. Thank you Thomas and Fox Pest Control!
Christopher Boni
John was our technician today. Did a great job inspecting and treating our house. He took the time to address all of our concerns. Very knowledgeable!
Taylor Rhoads
Dean was great! My roommates and I were contemplating burning our house down when we came home to discover an infestation of tiny ant terrorists throughout our home. Instead, we took our neighbors' advice and called Fox Pest Control. All in one day they set us up with a great deal, provided excellent customer service, tolerated our dogs entering their personal space, and did the first treatment on our home. I've never been so happy to see someone rubbing the exterior of our house with a toxic ant loofah.
Luke Embree
I contacted Fox Pest Control on Saturday afternoon and they arrived at my house on Monday. Fox's technician (Cody) called 30 mins before he arrived, was courteous and professional. And best of all, what we thought were termites were actually a passing swarm of ants! Cody looked under the house and gave us the all clear.
We didn't need Fox Pest Control's services but if we ever do I won't hesitate to contact them. Highly recommend!
Cody “Alcurod” Krueger
Good service, prompt replies and quick responses to additional "sprays".
Sabrina Jamieson
Love fox pest control. Any time we have a problem it's always resolved fairly quickly. The technician that comes to our house is always nice and courteous. We appreciate Fox pest control.
Melissa Sloan
I have used Fox Pest Control for a couple of years now. They have always been professional, timely and effective. They will also come out between routine visits (at no charge) if there are any concerns or problems. Highly recommend.
Ana Maldonado-Coomer
Brandon M. came to our house to help us manage a mosquito problem. He was professional, had good communication (and answered all our questions), respectful and prompt. Thank you Brandon
Darren Applegate
Wesley Allen Was very helpful in helping my family get our problem fixed in a timely manner. Would recommend dealing with him and fox pest control over any other company. Very friendly and determined to get our problem fixed.
Sheena Shaft
John came in and was very professional. He listened and took care of our needs. He was very cordial and easy to talk to. I would love to have him treat my house again.
Brenda Brewster
The tech was very friendly and very polite and nice! He did an awesome job!
Chelsie Hatter
Everyone from the office was very helpful and so nice! Our first person that came out didn’t really meet our expectations and didn’t do everything that they were supposed to, but after talking with the office again they got everything set and straightened out for us. I would definitely recommend them to anyone in need of any pest related issues!
Linda Wickstrom
What a pleasure to work with Fox Pest Control. So patient and helpful. Always ready to do more and offer any suggestions. Jordan is a consummate employee, knowledgeable, considerate, and very dedicated. Matt is also a pleasure to work with - very knowledgeable and not ashamed to ask for help from his superiors when necessary!!! I would recommend Fox Pest Control to anyone that asks!!
Alisa Courtney
Very friendly and punctual and really listens to my concerns. Noticed a big difference after just the first treatment!! Didn't even do the inside and it works this good!! I love the guarantee that comes with it also! I'm very happy with this company and their services and I highly recommend them to everyone!!
Calah Ford
Brandon was great! He was timely and professional. He communicated well in advance when he was coming, and was friendly. Highly recommend.
Glenda Guiler- Dawson
Fox Pest Control provided excellent service to my home. They were always prompt, courteous and reliable and the service technicians wore identifying uniforms, identified themselves by name and were attentive to any areas that I requested in need of special attention, especially Cody. I would recommend this group for anyone needing pest control.
Manish Rajguru
The entire team at Fox pest control is very responsive and easy to work with. I signed up with them in summer and Zack and his team are doing great job of keeping my house bug free. Thank you guys!!
Phillip Roberts
Christie, as always does a great job of both communication and implementation!
Pat Cartwright
Michael came by and did the treatment all around my house.
I had wasps and asked him to get rid of them. So far, I have not seen another one.
I’m a new customer. I’ve been treated very pleasantly. Would recommend this company to anyone needing pest control.
Pat
Nicholasville
A. NJ
Lovely lady who sprayed the properties for us! Always have professional folks representing the Fox Pest Control company :).
I would say have them come out to your property twice more than the scheduled and you would be a happy camper!! :)
Tanya Mortenson
John came to spray our house today. He did an amazing job getting ALL the spider webs and nest down! I highly recommend this company and John is the BEST! Thank you for a GREAT job!!!
Brooke McNeil
Fox Pest Control is always timely, responsive and always takes great care of their customers. Zach is professional, easy to work with and always helpful. Definitely recommend!!
Angela Manley
John came out and took care of our concerns. He was thorough, and made sure that our pest control needs were met. I feel confident that he will follow up to be sure everything is taken care of. Thank you John!