Reviews of Modern Exterminating Company Inc. (Pest Control Service) in Columbia (South Carolina).
Modern Exterminating Company Inc
2119 Gadsden St, Columbia, SC 29201, United States
Description
Information of Modern Exterminating Company Inc, Pest control service in Columbia (South Carolina)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Modern Exterminating Company Inc
Sunday
Closed
Monday
7 am–6 pm
Tuesday
7 am–6 pm
Wednesday
7 am–6 pm
Thursday
7 am–6 pm
Friday
7 am–6 pm
Saturday
Closed
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Reviews of Modern Exterminating Company Inc
Charlie Payne
I just want to say...Johnathan is a very humble, respectful, and professional employee for your company. He always communicate and do a great job when treating my property. I feel like we have a great connection! I hope your other worker is as nice as Johnathan. Great Job! Thank you!
Butch Yon
Luke Anderson with Modern Exterminating has become our family's routine service technician. He is always nice, well-dressed, courteous, and very punctual for our appointments. This one was especially nice since it was so close to Christmas! Luke is a "model" example of what every Modern Exterminating service technician should be! Thanks again, Luke!
Cat Chadwick
Eddie was BEYOND wonderful. I had been expecting professional courtesy, true, but Eddie was so much more than that. I can't even begin to describe how appreciative I am for his patience, kindness, and attentiveness. My family house was very infested, cluttered, and messy, and I was quite embarrassed to have to reveal it but Eddie never once made us feel ashamed or showed any disdain for our situation. He was gracious and so so kind even through all the phone calls and questions we had in the process. I couldn't be happier with him, it's barely enough to even write this review haha. Thank you so much Eddie!
Ali Mitchell
Our technician was both professional and courteous. He showed us an issue to keep an eye on and we have since performed a repair. He also explained in great detail how the termite treatment works to target and eliminate termites. We look forward to working with Modern Exterminating in the future.
Parmida Parsa
Have had a great experience with Modern Exterminating. They are always very responsive and knowledgeable. I've had good results with their expertise and I recommend them highly to anyone else in the area who needs an exterminator service!
Richard Allen
They did an outstanding job on my home. The Technician's, the Inspector, and least we forget the Ladies running the phones. This company is a TEAM. I thank them all, and look forward to working with them in the future.
Latisha Lloyd
First off let me start off by saying I'm new to South Carolina just recently relocated from NYC. Never had any sort of bug/cockroach problem. My apartment complex where i reside has a pest control company(ORKIN PEST CONTROL COMPANY). which services the apartment units. Long story short the manager to the pest control company was very nasty and rude and told me my apartment don't have a problem and there's really nothing needs to be done all they did was put some glue traps and gel around my outlets and told me to continue to do what i been doing. I was furious i told him to just leave!!! I then went on the internet and found Modern Exterminating Company. I read all the reviews and knew i had to call and make an appointment. The next day was a saturday and they were closed on the weekends. So i sent them an email and they responded that same day and let me know they received my email and someone would reach out to me first thing Monday morning. Which they did, they set me up with an appointment for the very next day my window time was from (8:00 A.M.-12:00 P.M.) The Technician reached out to me at 8 A.M. and said he'll arrive in the next 30 mins. Which he was. He was very informative he walked me through everything he did to find the source of the problem. It was a weight lifted off my shoulders!! Then to top it off i have an appointment for tomorrow which is Wednesday. I'm telling you Modern really goes above and beyond for their customers. If anyone has any sort of pest control problems please call/use them and ask for Taylor Frazier he's super nice and very informative and knows his job and it really does show. Thank you Mr.Taylor Frazier and Ms.Kaitlyn & Ms.Wendy for all the excellent customer service!!!
Tamika Barker
Had my home inspected for termites prior to purchasing. Arrived on time, completed a thorough inspection, explained the findings, and the Technician was extremely pleasant.
Hal Turner
Luke Anderson continues to do an excellent job in our quarterly services. He listens carefully to my description of what we're experiencing with "critters" and "bugs" and goes the extra mile to address these things. My wife is especially appreciative that Luke uses a sweeper to remove spider webs from the outside doors and windows. We remain highly very satisfied with Luke and hope he remains assigned to our route/house.
Mason Mims went above and beyond in his work done on Thursday the 28th. Previously I had used Modern to address issues with "critters" which included a top to bottom inspection of our home. The work was completed in good workman like condition; following this my HVAC contractor was on site to perform our quarterly HVAC services; during this HVAC work, my technician noted a very difficult to reach gable and gable vent near the upstairs HVAC where the protecting wire had fallen off, leaving us exposed to anything that may want to crawl or fly into this portion of the gable attic. I called Modern to let them know that I thought this gable area had been overlooked because it is not accessible through the attic access door. Robert, the Manager at Modern immediately agreed for Mason to return to my home and take care of this matter, which he did. It's been my experience that service based companies must be judged on a variety of factors. How a company reacts when there is an issue or their work may occasionally need to be readdressed is a real mark of their quality and professionalism. Modern excelled and did it graciously. Thank you Mason for your work and thank you Robert for listening to me when I call.
Josh Sturkey delivered "excellence" when he performed services at our home on April 19th. His customer skills are well developed ... he called me to alert that he was on the way ... he was timely, arriving "early" in the appointment time frame that had been quoted. He was thorough and made certain that he covered the "out of the way" and sometimes overlooked spaces in and around our home. He was meticulous in wiping his shoes before coming in and he greeted me warmly upon his arrival. One measure that I apply to those who come into our home for services is how our family dog reacts to them ... he passed with "flying colors" ... during our 20+ years as a Modern Exterminating customer, we have had multiple Modern Technicians at our home ... Josh is first class all the way and will always be welcomed back.
Mason and his colleague Will performed excellently today; this work included the need to examine the interior for all potential areas where mice could enter our premises. They were able to correct the issues identified and the do exactly the same under the house and around the outside perimeter. We were impressed with their attention to detail and solving our issues ... Mason and Will made a really good team!
Bubba and his colleague Chad were professional and thorough in their review and inspection; the issues we are having were quickly diagnosed and a repair for the entry points into our home , as well as a treatment for the pests has been scheduled ... the pricing is reasonable and in comparison to other potential solutions, materially less expensive. We have been customers for more than 20 years and have every expectation of continuing to do business with Modern ... thank you TEAM BUBBA and CHAD!
Beverly & Tony Harper
Modern is a great company to have as a service provider. We have both quarterly pest services and yearly termite inspection. They’re professional whenever we interact with them, either while proving services at our home or from office support.
Crypto Smarts
I use Modern Exterminating to handle my mosquito problems and they have really kept the population of mosquitos down around my house. Thank you for the wonderful service and always calling before showing up and being on time. I would recommend to anyone!!
Pamela Santiago
Austin is amazing!! He has great communication, very open and honest and took care of our tenants. I am glad we chose Modern Exterminators and even happier that our technician is Austin.
Linda Rice
A general pest control treatment with granules was performed all around the exterior of the home by treating exterior doors and windows, porches, foundation, granules around perimetery. My biggest concern is always the spiders and hopefully this application will take care of those little critters.
LAVERNA GOT FAVOR
Ms. Wendy thank you for kindness and professionalism. Very Friendly with such a beautiful spirit and great attitude. Thank you Mr. Eddie for your excellent service and great expertise. Mr. Eddie went above and beyond to meet the customers needs. If you're in need of excellent service and professionalism, The Modern Exterminating Family is the company to call.
Linda MADDOX Berry
We needed an inspection called a(n) NPMA-33 and everyone I called wanted to do a CL100. After about 5 calls, I finally spoke with someone that didn't think I was crazy. Wendy was fantastic!! She knew what I needed and set the appointment for me. Blake was our inspector and did a great job, so good, I volunteered to get a contract for service. Modern did a great job for us and I recommend them highly for our service needs. Again, thank you Wendy and Blake for your attention helpfulness in this matter.
Regards,
Linda M. Berry
Regina D.
Mr. West did an amazing job! My daughter and son were home when he came and he explained everything he was doing. Also, before he arrived he spoke with me, on the phone as well. In a day when people are in such a hurry, it was nice to have someone give of his time and knowledge. Our home is our biggest investment and Mr. West understands this; so thank you Mr. West. We will use Modern Exterminating in the future and recommend your company to our friends and colleagues.
pam crane
Great Customer Service. The technician, Chris, did a great job and the communication was excellent.
David Luther
My termite bond was with Carolina Pest Control prior to acquisition by Modern Exterminating. The Modern Exterminating technician who performed the annual inspection was personable, knowledgeable and informative.
ashlyn sanders
Eddie came out to do an inspection today and he was amazing. We went ahead and went through with a service plan. He was friendly, professional, helpful, and informative. The manager and an office worker (Stacey) also spoke with me via text and call and were also extremely helpful. 100% recommend using this company!
Victoria Onufrik
Daryn is always professional and kind! Great worker! Their product definitely keeps bugs away. Just make sure to call them when you see active bugs, as the product wears out eventually. The sweet lady working the phones was helpful, professional, and kind. She scheduled our next appointment quickly. Great company overall!
Kelley Thompson
I love the fact that your technicians (in this case, Austin) call to discuss issues while on site. And call back to confirm other things. Austin is incredibly patient and really took his time talking with me to make sure I understood everything. I really appreciate that. Thank you!
Saint Mike
Evan was very personable and efficient. We appreciate the professionalism from all the Modern technicians and are happy to have been a customer for several years.
William Logan, Jr.
We moved to Columbia about a year ago and engaged Modern for a number of services from pest control and termite guarantee to crawl space work including foundation management and vapor barrier. They have been terrific! Their technicians are professional and knowledgeable. Especially Ashley, who usually does our services. She is super- knowledgeable, very enthusiastic and passionate about what she does. They always do what they have said they would do when they said they would do it. Very high quality and reliability. Price is very reasonable.
Ashley is professional, knowledgeable, and thorough. It is such a joy to have someone work with us who knows so much and cares so much about the work she does. It is always a great experience when she comes to investigate or to perform a service.
Update 12-17-2021
Mr. McFadden is our new technician. He is kind and knowledgeable. We continue to be thrilled with Modern's services.
Genie Williamson
I had 2 termite companies come to my house at different times to see what each one said. When Josh Moore came 2 days after the first company, I was very impressed. Josh did a more thorough inspection than the other person. He even came back another day to make sure every inch under my house was looked at since he thought he had not had enough time his first time. Josh let me know and showed me a picture of 4 baby raccoons that were in my chimney which the other termite inspector had not even seen. Josh is the reason I chose Modern Exterminating Company to treat our termites.
Ashlan Andrews
Highly recommend modern exterminating. Everyone I spoke with was extremely friendly and their prices are much more reasonable than other places I called!
Linda Brennison
Great friendly service. Personable technician. Always willing to do as requested.
JC x
John has been our technician for many years. He's always been very professional, prompt, and responsive to our requests/concerns. The results have been great, since I don't like bugs! He does a great job!
Gabriel Ricks
I just finished my first year with Modern Exterminating for a termite Bond. Today Ray not only came out, but called and asked permission to come early. He in every single person that I have worked with at modern exterminating has been the example of professionalism. Melanie and Glenn are great people and it shows and how they run their business.
JP Shorter
Great experience from initial call to the technician arriving at our house. Modern Exterminating was able to squeeze me in same day for an ant problem. Our technician, Chris, was very professional and thorough looking around our interior and exterior for carpenter ants. We decided to go with a quarterly pest service which was less expensive than several other local extermination companies.
They were also very covid-friendly, wearing a mask when close and inside our home. Would recommend Modern Exterminating to anyone!
Billy Pierce
Robbie has provided wonderful service for many years to my family. Always comes in with a smile on his face willing to listen to you if there are any issues since his last visit. Keeps you informed of any issues and recommends a solution. Follows up with you to make sure you are pleased with your service. Any company that has team members like Robbie working for them is bound to be successful.
Ashley Morse
I can't say enough great things about this company. They are always very responsive and respectful. I have been using them for over a year for my mosquito treatments, but had an issue with some other bugs recently. I called them, they quickly answered and had someone out the very next day. Thank you guys!
Jim Overton
We are extremely happy with the professionalism and quality of service that we received over the past few days.Our house was treated for mold and we had new polywrap installed and all out old insulation removed. They arrived when they said they would, did what they said they would do and cleaned up after they were finished. Just the best!!! By far, the most professional company we have worked with!!!!
Joshua Powell (JPowellCreative)
Brandon was fantastic, very thorough, and took the time with me to go over, explain, and point things out. If this is a reflection of the kind of service I can expect from Modern, I can highly recommend them. Thanks Brandon!
Bill Edmonds
Glenn Matthews and his team at Modern Extermination are all top shelf. It's refreshing to deal with a locally owned family business that has their reputation on the line every day with every customer interaction. Their mantra - Professionalism, Honesty, Dependability - has been demonstrated with every interaction I've had with them. I highly recommend them to everyone in the Midlands.
Brian Townsend
Rodney is thorough, knowledgeable, and respectful. I am alway completely satisfied that inspection has been completed professionally. Very good to work with.
Barbara Jackson
Thus far, first time. Knowledgeable, explains and tell you their results. The bookkeepers are on point as well. Will use them again, gave me a next day appointment. Will reccomend, price is reasonable, not a strong order. Seeing results already.
Anzie Parks
Very prompt, courteous....explained my service...very professional and would highly recommend!!
Ed SCSCED (SCSC)
Jerry was very patient with my endless questions and answered them all very promptly. He was great to work with! He worked out a fair appraisal of the cost to do the structural repairs on our home, something I had been procrastinating for quite awhile due to my fear of the cost. One company told me $3200 minimum (maybe "price gouging") but Modern did a great job for $750. He mentioned the vapor barrier needed replacing, which I already knew. He offered a price $500 less than the HVAC company that installed the last one using the same supplies so I am awaiting an appointment. I have set up an ant spraying appointment and will use them next time I have structural repairs. The team leader, Tommy, even painted the new wood and panel, something I had offered to do to save money. The construction team was very professional and knowledgeable about their duties with the end product being very well done. Good people, fair pricing, good work! Would recommend to any friend or neighbor.
Laura Tillman
Very responsive and consistent company (unlike others called in the area) for termite treatment. Also provided the most reasonable estimate for treatment.
Will use again!
Carol Bell
Great technician!! Called us before he arrived. Thorough job throughout the house and outside!! Spoke to us with manners and professionalism. Thank you, CHRIS!!!!
Frank Mancuso
Modern has been our only company for nearly 30 years. Recently there was a mix up on when a service would be completed. I sent an e-mail and before the day was out Mr. Matthews himself reached out to me. Everyone took responsibility and worked to resolve the issue. Long story short the treatment was done first thing the next morning. Great customer service and great product.
Saint Michael
Great customer service. All work is explained so there are no surprises. Employees are friendly and courteous. Our church has both commercial and residential properties serviced by Modern and all are handled timely and efficiently. Locally owned, too. Highly recommend.
Gary Birket
Have a termite contract with these folks. They take care of us. No problems. Arrive on time with a smile. I recommend them without hesitation.
Rexmoe
Sent email and they responded in less than 30 minutes, then arrived at my home in about 15 minutes and took care of the problem. Simply doesn't get any better than that. Very happy with Modern.
Rajan Wankhede
Right from the beginning of the process of setting up appointment, Wendy was awesome in communication. Technician Juan was outstanding in his expertise. He treated us with great respect. He knew exactly how to address the issue, after proper diagnosis. We have already seen the effects of the treatment. I highly recommend Modern Exterminating Company. Noble and Raj
Charlotte Blanks
Robbie has been our exterminator for years. Very knowledgeable and friendly. Always ready to answer any questions we might have. Very effective treatment for pests. If we see a bug between treatments, it is usually already dead. Always offers to come out between treatments if we have any problems. I would highly recommend this company based on my experience.
Allison Hamada
Brandon is excellent. It is hard to find that kind of service he provides, these days. Honest, conscientious, detail-oriented, thorough, and professional. He came out last year as well for our routine termite inspection. I hope the company will continue to keep this kind of continuity. Thank you!
Stacy Mason-Howard
From the setup phonecall to the initial service, Modern was great! The service is very reasonably priced and everyone I talked to was friendly, accommodating, and helpful! Our service technician listened and answered all of our questions with a smile! He was great! I am so happy with this service. I should’ve done it a long time ago!
Quintin Wylie
Friendly service, the technician was a cool sociable guy. Good coverage throughout the house. The problem is that a week a so later a few unwanted visitors started to come in. Will update after a call.
After a quick call to modern exterminating the technician came back and resprayed. No problems ever since.
Caroline Eastman
Chris arrived soon after I called to request assistance with a flea infestation. He checked the house and yard and recommended treatment in the house. I haven't seen a flea since then. He was helpful, informative, and professional.
William Harris
Courteous and professional service, provided a great explanation of process and next steps.
Kathy Raymer
Had an awesome experience on a spray. After they left, I realized I needed to add another service, so I called Wendy and she was able to have the rep come back the same day. Such nice people and easy to work with. I would highly recommend.
Susan Mathews
Modern Exterminating has been servicing my home for years. I was so impressed years ago when we were having a bathroom remodeled and they found ants in the wall. I had not used them but called and they had someone here within 30 minutes. They are professional and do an excellent job! Eddie F. Is so good. He services our home. Susan Mathews
RD L
Josh is a very polite and nice individual. He did a thorough review of crawl space and garage area, as well as discussed bug prevention and such. Seemed like the kind of employee we all would want! KUDO's to Josh!
Thanks again.
Barbara Wise
I needed to get termite protection for my home. I called two companies. Modern Exterminating came out the next day before I even heard back from the other company. Their representative was very friendly and professional. I signed a contract and two days later the work was complete. I highly recommend them.
Catherine Campbell
Chris is always pleasant and professional. He is completely thorough with the service of my house. Always a pleasure to have him/Modern come to do my pest inspections!
Todd Adams
Robbie is thorough and knowledgeable and a friend I enjoy seeing and having to do work I want done by someone very trustworthy. I have missed him. He is truly a friend to our entire family. Looking forward to many more years of reliable service with your company. Thank you so much for the awesome work. Sincerely Todd Adams
Tyler Streit
I originally had a bad introduction with Modern Exterminating when transferring my termite bond on a purchased property, but let me tell you, they have some good leadership in the owner Glenn Matthews III over there.
After expressing my concerns, Mr. Matthews took the time to call me and discuss the issue on the phone and would not quit until he made sure I was satisfied with the outcome. He cares about his business and it shows, and that shines through in his press for good customer service.
I am happy to say that my problem has been resolved, and I look forward to moving forward in my relationship with this company.
Mike Clark
There was a error on my appointment date for the initial treatment of my house but they resolved it to my satisfaction. The technician that came out was thorough in his treatment on the interior and exterior. He answered all of my concerns in regards to the treatment. I would highly recommend for your pest control.
Rudy Cabot
After my annual termite inspection, I was advised of some sill repair that needed to be done. I also had a few areas in the house where the furniture shook when you walked by. Modern Exterminating Company's contractor Ronnie Williams was sent to do the work. I am very pleased with the work that was done and feel comfortable with the results. I highly recommend Modern for all my exterminating and pest control maintenance needs.
Nick Amico
Very responsive, friendly service from both the office and the technician, on time, and very knowledgeable. Also very reasonable rate for pest control and the CL100 inspection. Highly recommend.
Phyllis Beasley
We had a persistent problem with roaches. Our former exterminating company charged us an extra fee to get rid of the roaches but the problem continued. We selected Modern as our new company based on their fair prices and personal attention. Their fees were better than the other company and they actually got rid of our persistent roach problem! Great customer service, responsive and pleasant to work with.
Alexandria Yarborough
I recommend Modern Exterminating to anyone in Richland County area. I have never dealt with a more professional company or staff. I’m not sure exactly who was my main contact, I believe his name was Stephen but he answered all of my pest control questions. On second thought, I think he might be the regional manager. He came on short notice due to my hectic schedule, was able to make sure the billing date aligned best on the day for my budget, and answered all questions I had about the process. He started the process with a phone call once I inquired about the services they offered, scheduled a consultation, had a follow up, and has prevented all of my ant problems. This means so much as I am fatally allergic. To top it off, he followed up the next day with a phone call to make sure everything was going smoothly and brought my dog a milkbone on the second visit. I never write reviews about services but I am so pleased with the service as a first time home owner.
Linda N
Effective service, friendly staff, I'm very pleased with Modern. When I first moved into my apartment, it was a bit of a roach motel. But since Modern has been doing their quarterly service for me, my house has been pest-free. And they always encourage me to call if I see any pests before their next visit. I highly recommend Modern!
EC D
Tyler has great technical knowledge and customer service. I appreciate the time he took explaining the process for the vapor barrier in the crawl space and how it will work. The best!
G T
They come when they should and I have no pests. Im happy with the service.
Stephanie Shuler
My technician that they sent out David did a wonderful job. I would highly recommend this company to anyone who in need of service. Wendy was also a wonderful person who help me as well. Love this company.
Scott Austin
These guys are honest and very thorough. Great customer service. Fast, professional, honest and prompt. Glenn Matthews and his guys are who you should contact for any questions that you have about pest control. That’s why they were voted the BEST IN COLUMBIA. Carry on the great work Modern Exterminating.
Joyce Simpson
Great company. Marvell is always polite, professional and has a huge smile.
Kevin Patten
Had an isolated issue several years ago and the management and service technicians did an excellent job of meeting our needs and they continue to provide excellent service and protection for our home. Company continues to modernize with a customer focus and desire to meet expectations.
Wendy Hallman
Modern is so much more than just an exterminating company. They really do provide excellent services. Whether it's a pest issue, moisture, insulation even deck and bathroom remodeling. They REALLY care! That's what makes this family owned business so special!
Donna McGehee
We have been very pleased with the professional service of Modern Exterminating. As a 20 year customer, we have found their technicians to be very courteous and thorough and always willing to return if we have a problem. Highly recommend!
Jennifer Cannon
Chris Torrence is one of Modern Exterminating's technicians who recently sprayed our home. This was my first time meeting Chris. My first impression was that he's a very polite young man, very professional, he was on time, and has a lot of knowledge about pest control. He was super friendly, and took the time to ask me about the bugs that I've seen in the past and was mindful of my two cats inside the house. We live in a wooded area, next to a pond. For 9 years now, Modern Exterminating has done a great job controlling the pests in and around our home.Thank you!!!
Chris Fuller
I have not previously had problems with this company. However a month ago I set my appointment up for a 9-12 window. I didn't receive any confirmation or reminder email or text. So, at 11:35 I called the office to see if there had been a mixup. The person I spoke to confirmed that the time was right and he would be there by 12. At 12:45 I called again and just got their answering service (they must have been at lunch). The person arrived at 1. He told me that his schedule said 1-3. I'm sure that wasn't the case as the office had confirmed with me that morning. Whatever went wrong, I feel that someone should have taken accountability and apologized. I should have received a phone call if he was running late. I blocked off my morning and then had to change my afternoon plans as well.
Ellie Sidenberg
I am always pleased with John, who does my pest control. He is very accommodating, personable, and always on time. I have been doing business with Modern for over 25 years, and I have been grateful to have both John and his father, Lewis, to service my house.
Antonia Rivera
Steven is awesome! Always a pleasure with Modern! He always goes above and beyond to do a thorough and efficient job! He is always smiling and he makes sure im satisfied with how everything is done and always making sure there arent any bugs inside too! I would highly recommend him to anyone and everyone!
RichardandLynne Schmidt
We really like the 'on line' invoicing system you have for both The Pest Control inside the house and the Termite Treatment on the outside of the house. We have been doing business with you ever since we bought our house over 40 years ago, you guys did the termite letter when we bought the house 40 years ago. Ashley is our current technician and appears to know her field of work, she does her work in a timely and professional manner.
Sandi Oliver
Modern Exterminating provides excellent service and follow-up. Our technician (Chris) always keeps us informed before and after service. The small spiders and other pests are gone.
N Tolson
The people in the office and the ones that come to take care of my home are the nicest folks. This exterminating company I recommend to friends constantly. The work is done well with great results. Wasps, palmetto bugs, etc. Modern Exterminators gets rid of your pest problems.
Melissa Horn
Very professional. Completed the service efficiently with little interruption to my work day.
John Allen Babson
Great company and great people. I reached out for termite treatment and they were out to my house the next day. All of the work was completed the same day and at a great price. I would recommend to anyone.
Katie Smith
We love working with Mitchell from Modern Exterminating. He is friendly, knowledgable, and efficient. We hope the bugs dont come back but if they do, we know who to call!
SD Steve
We’ve been using Modern Exterminating for over 3 years for insect control (spraying inside baseboards and outside perimeter). I tried doing this myself our first few months when we’d moved to South Carolina, but the home defense spray was ineffective. Modern’s spray is very effective. Their workers are always on time, and are polite and actually pleasant. The price for their seivices is very reasonable, and their office management (statements, bills, reminder calls for upcoming services) is timely and professional. All in all we rate this business 5 out of 5 stars. We highly recommend them.
Joy Elliott
Modern Exterminating is a great company to work with. We are out of state owners and they worked with us to establish a process that would work for us long distance. They are prompt with their visits and billing. There staff is delightful! Would absolutely recommend Modern Exterminating.
Joe's Grill New Ellenton
Excellent and continuous commitment to excellence! Our agent Robbie takes great care of us. This is an exceptional company and is highly recommended.
Dianna Guinyard
Modern Exterminators are the best people that I have talked to yet. They are very throughly with their investigations and everyone who I came in contact with were very courteous and showed concern on my situation. I would recommend everyone to use them if you want a honest answer. Thanks Modern!
April Britton
We have had great experiences with modern. They always make time to take care of us, and work quickly to get the job done. I would highly recommend them!
Kelly Davis
We had an unwanted furry friends need pop up one evening and Modern was there removing the proble the next day. I could not have expected faster service. The person sent onsite was most accommodating and professional. I look forward the a quarterly checkup from now on that we took advantage of a very affordable annual service agreement.
This is the next year now 2019 and I have been furry friend free ever since the first visit from Modern
Barbara Bullington
Modern Exterminating is a great company. They came out to do my annual termite inspection. The technician was very thorough. They are very helpful and work with me when needed. I highly recommend them.
Dee Frasier
First of all I would like to say that Modern Exterminating is incredible! Charlie Sims was my technician today and he was prompt, courteous, and reassuring. I’m terrified of bugs so much that now my two kids are afraid but he was so patient with my questions. He even moved a dead cockroach out of my view when he was treating the house (that’s how scared I am of them). We talked throughout the visit and it was like having a friend over. He even gave me tips on where I could get kids clothing and toys at a really low price. He also pointed out a water leak and told me who I could contact about it. This one experience alone has made me a loyal customer. No matter where I move in Columbia I will stick with Modern Exterminating.
Linda D
Eddie was prompt, had good communication, was very thorough and professional. I will do business with Eddie at Modern in the future.
Gabrielle Poisson
I've had nothing but pleasant experiences with Modern Exterminating, everyone I've spoken to on the phone has been really nice and very accomodating! My exterminator was Robert, he was extremely nice, efficient and made sure all of my fiancé and I's requests/concerns were taken care of. This was our first time contacting an exterminator ourselves since it is our first home, and I'm really glad this first experience was painless and stress-free! I don't typically leave thought out reviews but I would DEFINITELY recommend them to be your new exterminator.
Cole McKinney
Initial visit to replace termite stations showed complete disregard for landscaping and left piles of dirt on walkways and holes in beds - subsequent visits won’t address wasp nests when requested. Don’t seem to be as caring as previously used company.
Just as an update, several months after my initial review, I received an offer from Jerry Henson, Director of Support Services for Modern Exterminating that if I removed the review posted above, I would be paid $100 either in cash or in services.
Seems unprofessional and a very odd business practice.
Sam Long
Love this company. Used another company trying to get rid of these roaches. After three to four years with no luck we went to Modern. In a matter of probably five treatments no more were found. They were very knowledgeable in what they did to solve our problem.
Jackie Secor
Modern Exterminating is awesome. I have the mosquito service and the quarterly service to take care of the Palmetto bugs of SC. They are always accommodating, and Eddie is a great guy! Very patient to work with our schedules!
Ashley Pietras
I loved having a female technician in a predominantly male field! She communicated very well and I haven’t had any issues since my treatment last week!
Debbie Ballentine
My husband and I are long time customers of Modern Exterminating. Since we moved from Blythewood to West Columbia several years ago, we have experienced excellent service at the hands of Cindy Grumewald! Through various issues we have had problems with over time, Cindy has always been there to explain what she was doing to eliminate the problems. We have a virtually bug free home because of her! She listens whenever she comes to any and all questions we have, and together we decide on a plan of action. She knows about my grandkids and is careful to use only super safe chemicals! Through the years, she has become a partner and friend. But yesterday, we called her about a problem we experienced when we returned home from our vacation. Cindy came the same day I called (yesterday) which I know must have been during her lunch time. She proceeded to do all the things necessary to rid us of the problem. She spent a great deal of time...fitting us into her already heavily scheduled day. She also gave us tips of things we cd do to further remedy any problems and prevent future ones...which we are implementing. I don't always take the time to write reviews like this as often as I should...but my husband and I felt that this was certainly a time when one of your employees definitely went "above and beyond" what needed to be done. That peace of mind is priceless! We know you value customer service as any business should! You have one of the best as far as customer service and knowledge that we have ever dealt with in Cindy!
Sincerely, Two very satisfied customers!
Dan Kadar
Very professional and honest. They responded very quickly to our request for information and were able to have are home under a new termite bond in less than a week. I highly recommend them!
Heather McDonald
Modern Exterminating really does "Know what bugs you!" They are the best in the business...knowledgeable, professional, courteous, quick and truly support their hometown community. Give them a call for both your residential and commercial needs!
Melissa DelPopolo
Professional service, excellent communication with the staff.
Beverly Harper
We love this company! There are any number of extermination companies but Modern is a cut above because of the people. Thier professionalism shines through in everything they do whether it is applying a service or simply discussing options to elimanate an issue. We love that they don’t push us to buy a service. They explain what they have, how it works, what it costs and leave the decision up to us without any “sales” pressure. Ouailty people, quailty solutions and fair prices.
Karen Clisham
I am very pleased with Modern Exterminating Co. The technician who was scheduled to meet me, Ian, showed up right on time and was very knowledgeable about his products and completely eased my mind about the pest problems we were having. Thanks, Ian! You are a great representative for Modern Exterminating!
Scarlett Herbkersman
They have always done a great job for us keeping the bugs away. I like that they can treat the outside only, keeping any chemicals there and still get the protection we need. This also means they can come when I am not home. Very convienent!
Howard Victry
Excellent service. Employees are extremely skilled at their trade. Price was fair considering the amount of work done. Highly recommend their restoration service.
Darlene Jones
I've used this company since we moved into our house, wouldn't change a thing. Always very professional and show up when they say they will. The ladies on the phone are extremely nice. Last but not least... No Bugs! !
Antonette Highsmith
They have been excellent for keeping my home free and clear of bugs. The service has always been wonderful and the guys friendly and polite. Whole heartedly recommend Modern Pest Control.
Lydia Pappas
Very friendly local company who are extremely helpful in dealing with unpleasant home invasion critters. Great guys who come out to your house and lovely staff who answer all your questions. I can highly recommend them.
Thomas Wilds
Charlie is always friendly and courteous. Excellent service and I can tell a big difference from my previous provider. Modern is well worth the money.
Kasatra Evans
Expert service!!! The technician was on time and was efficient in his job. Asked where the problems area were did a superb job! Results were immediately noted!! The best service and results that I have ever experienced with any other company!!
Frank Davis
Competitive price, punctual arrival, excellent service and outstanding follow up to assure satisfaction. Mr. Robbie is a great tech and ambassador for Modern Extermination Co.
LIB WALDEN
Have been using the services of Modern Exterminating Co for years. They have done pest control inside and in the crawl space. They have also done repairs outside and in the crawl space. In addition, they have installed a dehumidifier and two sump pumps over the years. Pleased with their work!
Jason Austin
Our technician Robbie was amazing. He got our problem under control fast and kept us informed every step of the way about the whole process.
Jodi Lemieux
Rodney Dorn is very thorough and professional. Highly recommend this company.
Sarah Nantz
Always prompt and great service! Customer service always wiling to answer any questions I may have. They are a great company to work with and easily work with your needs and schedule.
David Crumlich
The technician is always friendly, courteous and on time. Setting appointments is easy and now work can be done without even coming inside so there is no need to be home
Deborah Kuhn
Robbie is thorough and respectful of our tenants and our horses. He calls ahead and works with our schedule. We cannot ask for better service.
Lou Schumpert
I used Modern since 1414 Anthony Ave. '76-90. I've been here since 2001. Eddie has been my man for 18 years. Eddie is the greatest!!! I am very satisfied.
suz Be
Modern always gives great service. They are available to help with service even between scheduled visits. The Matthews family knows how to take care of their customers.
Michelle Martin
They are efficient and always call to schedule then show up when they say they will. The technicians I had while living in SC were friendly and did their job well and explained things I needed to know.
Jennifer Schlub
Juan provided exceptional service. He was prompt and friendly and answered all my questions to the fullest. I know our home is in good hands with Modern and Juan.
Clevette Hudnell
Brandon performed an efficient and timely service. Has a very pleasant personality. Will certainly continue to use Modern.
L Dub
Modern Exterminating is easy to work with and they do a thorough job. If I have problems or concerns it’s very easy to get them resolved. Excellent company to work with.
Kathy Clark
To date we are still seeing roaches in one of the bedrooms, both bathrooms, kitchen (once) and the back deck. The roaches are small and large. The person who applied the treatment was friendly and professional. No complaints, other than still seeing a few roaches which I assume will dwindle down to nothing shortly.
Beverly Pedersen
We are very pleased with the service we get from Modern Exterminating. They are professional and meet all our pest control needs. We would definitely recommend them if you are looking for an exterminator.
Paul Frick
We use modern exterminating for our termite contract. They are easy to deal with and are priced well for our market area. I will continue to use the service and I would recommend them to friends and family
Latin Caravan
I’ve been a modern Exterminater customer for 4 years and have never had a bad experience with them. I find there rates are reasonable, their employees are friendly and efficient, and their services are very effective.
Hannah Jo
Very good customer service. I only needed service for half a year and the owner allowed it no problem when other pest control businesses wanted to charge me a fee for early termination of an annual contract.
Candice Montgomery
Very professional on time and efficient. Chris did an amazing job thank you so very much!!!!
Robbie Stoddard
After getting off to a slow start, no service for the first 4 months, I was very pleased with the service of Robbie Smith last week. He got caught up on everything and we have elected to do the termite control as well.
Melinda Cotton
Returned call in a timely manner. Scheduled appointment then called before coming and showed up on time. Conducted thorough inspection of premises and discussed options in a knowledgeable and patient manner.
Charlotte Dunn
I've used them a few years, and the service has always been top-notch. Friendly people, quality service, and I love that they're local!
Dewayne
They came when they said they would and gave me what I considered a competitive price. Marcell did the termite treatment in a professional manner and was also very polite.
Sheila Davis
Chad was awesome. He was on time and professional. He explained the process in detailed.
Would welcome him back any time!!!
Linda Axe
They showed up on time, very personable, did a good job. Briefly gave me some details and said would send tbe report . Would recommend them and will use them in the future.
Don MacEachern
Excellent company! I have been a customer of Modern for 20 years. No large corporation run around. Staff is top notch.
Hunter Sggs
The techs at Modern are very professional and take pride in their work. Highly recommend their team to take are of your pest control needs!
Jan Davidson
The tech was very knowledgable and solved my problem within minutes. I am definitely using them for my quarterly service from now on.
susan larimer
Modern is the best! Always helpful and on time. Very affordable and no more bugs! Roy is the nicest person to chat with also!
Aaron Griswold
Been a customer for about 4 years. Great people, which is most important to me. If ever an issue, they take care of it right away!
john sells
Customer service very professional and respectful. The ladies in the office was friendly and kind.
Carolyn Nance
We love Eddie. Excellent service. Keeps us aware of current trends and needs for additional services in a professional way
Thanks
Mari Lucero
Robbie is great! He’s always on time and he’s personable and professional. Highly recommend!
Robert Foster
Still waiting on inspector to give estimate on carpentry work. Have asked for a couple of times but overall company has done fine.
Jimmy Sims
Great service and great work place I worked there for 25 years
kris whiteside
I have used Modern for years. They are always extremely professional and do a great job!
Fran Cardwell
Juan is good & I'm glad he's back.. I'm still very disappointed Pam left. I'm concerned about the spiders on the outside of my house with this new method. I value my spiders.
Kendrick Clements
There doesn't seem to be much to say. The company's man came to the door and asked to do the exterior treatment, which he then did. It's too soon to know whether it was effective.
Kathy Tyler
I have found the people at Modern to be courteous, professional, and caring. The products they use have proven to be effective. A very good company.
RENEE G reich
Joshua was very knowledgeable and thorough. Wish he could be our technician all the time.
Jason Cantrell
Great service. The exterminators are really nice and their work is very effective.
Tim Douglass
Highly recommend Modern Exterminating they have been treating my home for the past 6 years and I’ve never had any issues with the service.
Richard Coulter
Modern has taken good care of us for years. They’re a great pest control company here in the midlands.
angela hamlin
I would like to say that Juan was amazing he was very polite and friendly and very knowledgeable and answered all my questions and addressed all my concerns I will be continuing service because of him thank you you for amazing service Juan
Alejandro Lopez-Koelsch
Very professional and friendly from first contact to install and follow up. Very competitive pricing. Highly recommend.
Hot Chihuahua
Call in advance to set up scheduled treatment , good friendly service , no issues for the many years they have treated my home !
Edward Thornburg
We have been with Modern for more than 25 years. Great service, great people and always prompt.
Bryce Hanna
Very polite and professional. Also seemed very knowledgeable.
Christy Duckett-Harris
Modern Exterminating was super efficient and took care of my issue. They are the most affordable and professional in town! Thank you!
bmo
Very helpful and kind. Took their time to listen and help solve our issues. Looking forward to continuing our business.
Julie Anderson
Just started using Modern for my new house. Happy with their service so far!
Linda Thomas
Juan came yesterday and took care of my ant problems outside and sprayed inside.
I went out to check on my any problem and something growled at me so it sent me running. I have no idea what it is. It was not a dog or a cat!!!
Sett
David was professional, and very pleasant. He did a great job
He explained everything.
Porschë Bey
Great people, even though I didn't have a major issue, the guy was good at suggestions.
Ronald Ratliff
Our experience with Modern Exterminating has been awesome. They are very professional and answer all the questions that we have ask.
Mike Mahaffy
Very dependable and experienced. Completed task quickly and efficiently.
Erica Robinson
Called them after calling around and they were at my door and hour and a half later. Everyone was friendly and very helpful, plus their prices are extremely reasonable.
Lee Ogden
We are very pleased with Modern Exterminating for our pest control issues. At reasonable prices and friendly service, they can’t be beat!
Cathy Muffler
Communication before, during, and after service is amazing! Technicians and office staff are professional and friendly.
Gina Holland Fryer
Ashley was very knowledgeable about the treatment plan as well as questions I had about particular pests.
Crystal Nyman
I would definitely recommend Modern Extermination! We have used them twice and both times they were amazing!
Lucy Orton
Always so kind and hardworking! So prompt after a call and give plenty of notice before regular service visits!
Kay Gravino
We were not at home; however, we did receive plenty of advanced notice so we were able to keep our dog inside.
Lawton Swann
Fantastic company. Locally own and they have taken care of my needs for several years!!
Ron Craven
Always a pleasure to deal with Modern Exterminating and Eddie. They always go above and beyond to keep the customer satisfied.
Peg Craven
Caroline Turner
Eddie always makes sure my house is free of bugs despite my kids being gross and leaving food everywhere. Thanks Eddie!
James Swygert
Modern Exterminating was very courteous and respectful the sales rep Jerry was very informative about what plan we needed
Karol Berry
Modern is always professional and available to help. They treat you like a friend every time.
Ian Blanks
Very knowledgeable and customer friendly experience. I would highly recommend Modern Exterminating to friends and family.
Bret Mealing JR
These folks have been fantastic! Amazing customer service and quick turnaround. They really are here to help!
Bob N
They showed up when promised, quoted me a fair price, and did efficient work.
David Mays
Very nice and very professional.
Earnest Lee
Robbie has always presented himself with the upmost professionalism. Always on time!
Margaret Roey
We weren’t at home when the specialist came. We are happy with Modern as we do not have any termites.
Margaret Robinson
Solve our problem right away. Better than the company we had. Love Modern
Diane Ryan
Great job. Friendly folks. They are honest and if something is not up to your expectations, they correct it!
Joe R
Great experience with Modern Exterminating. On time and very good about explaining their service and what is going on.
Melanie Maddox
Gregory was available when I needed to get a hold of him so thank you!
Zack Little
Very courteous and helpful, answered all questions. Treated the entire house inside and out, now only time will tell if it worked.
Patrick George
John is an excellent technician who keeps my house bug free! Thanks for all you do.
Josh Rhodes
Always responsive and thorough. Very accommodating and easy to deal with. Proactive and professional.
Katherine Parrish
Had a great experience! Our tech was very knowledgeable and nice!
William McGready
Modern Exterminating is a great company with their professional staff and quality work.
Keenan Wynn
Great service!!! No bugs in sight. My tech is a true professional.
Anna Harrington
The company makes appointments fool-proof for customers, making sure everything is completed
Stephanie Bantz
We are so happy with Modern Exterminating! Charlie Sims is fantastic and we recommend them to everyone!
Teresa Kowalewski
Techs explained work. Very professional. Even my dog liked them!
Ella Louise
Awesome service! Tech was on time, very knowledgeable and willing to help! Thanks!
Scarlett Herbkersman
Very personable, professional, on time and quick. Everything you want from an exterminator.
Lauren Cruse
I have always had a positive experience with Modern Exterminating. I trust them to protect my house!
Wanda Austin
My son stated Eddie was very professional and efficient. Would recommend to others.
Eddie Smith
Awesome!
Brian Kelly
Friendly, courteous, reliable service. I’ve been a customer for more than 10 years.
Daniel Sheheen
Very friendly and knowledgeable staff. Have done a great job!
Jerry Burkett
Prompt friendly service. Have had no pest problems while using Modern......
Jeannette Grayson
The service was excellent and prompt, would certainly recommend them to friends 😎👌👍 …
Ann Callahan
Robbie was very courteous and efficient, and did a good job.
Laurie Burrer
Service & technician are great! So glad I switched to Modern Exterminating!
Lydia Wingard
Fast, responsive service with knowledgeable staff. Would definitely recommend!
Paul Moeller
Josh was prompt, highly professional and courteous.
Chuck Yeoman
Juan was great as usual. Took his time and did a great job!
Kathryn Moore
I have been confused about what they are going to do. The person answering the phone tells me one thing, and the person doing the work tells me something different
Soumitra Ghoshroy
Excellent inspection service carried out by Josh Adams.
Joe Monroe
Fast and excellent service!
Diana Gray
We are very please Modern exterminator, John who does our home is very pleasant .
sheisawesome13
Affordable, good quality work done in a timely manner
Eileen O'Sullivan
They were professional and competent
Dianne Dowling
I am so grateful for Modern Exterminating. The folks are friendly and they get the job done.
Joe Monroe
Excellent service!! Great company and friendly people.
Gary Bruce
Appointment is always on time. Service is always prompt and efficient.
Arthur Smith (Art)
Robbie's the best. Thorough and efficient. On time and courteous.
CJs FivePoints
Very polite and knowledgeable staff. Always pleasant to deal with.
Konnor Cable
On time and reliable. Great service!
randolph shives
Nice young man-quite thorough, professional, and friendly.
Mike Wheeler
Excellent customer service! Very happy with service and results!
Lou Schraibman
Modern was friendly and nice and did a great job!
Mark Ruise
Professional staff and very fast responding to my request for service.
Julie Bowers
Ralph was great! Very professional & friendly.
jim
Quick, easy and very effective treatments @ reasonable cost
Patrick
Always on time, does have in problem fitting visits into my schedule.
Sl Roberts
Excellent diagnostic work as well as treatment fornghist ants.
Brent Brazell
Great company, that always brings great service.
dennis Griffin
Eddie is great. Always on time and very friendly.
DR Granger
We use the guys for our barbershop. Always on
Devyn Bellamy
So darn courteous! Plus they actually do the job!!
Jen Sinceno
Very positive experience. Very professional and informative. Thank you!!
Carlos Bonfim
Extremely professional and nice to do business with.
Dustin Mullins
Great service and very inexpensive compared to other places
Mary Burkett
Very professional and knowledgeable.
M D McDaniel
Very detail oriented and always asks if I have any special concerns.
Robin Harris
Awesome work. Timely and professional!
Art and Chill
Great neighborhood company they work for and with you
Georgann Wilson
The technician was on time and completed my service in record time.
Van Hall
Always very professional and prompt. Very effective exterminating service.
Stephie Bridgers
Love Charlie and Modern. Fast and efficient and informative
Lisa H.
Thank you for the wonderful professional service you provided!!
Mollie Ironside
Wonderful experience with great and quick service!
Glenn Hutto Jr
They always quick to respond to a need and very friendly.
Debbie McDaniel
Always listens to any concerns I might have and helps solve any possible problems.
marsha clarke
Technician is very knowledgeable, professional, and timely
Carole Henson
Our tech was very professional and answered all our guestions.
Carol David
Rodney is experienced, reliable and trustworthy!
C. Carl Turner
Always pleased with John's service.
John Cothern
Great service, on time, and super friendly
Matt Pollack
Fairly quick response to get out for the treatment.
Charles Hiott
Excellent customer service, excellent results.
Libby Bull
Fast service and very friendly!
mick osullivan
Great friendly staff. Thanks guys!
George Oswald
Very good service and customer oriented
Gregory Livingston
I've worked there since 1988
William DuPree
Awesome Porch Party, Great People.
Louis cimino
Efficient. Respond quickly. Very pleased
Bill Woods
Juan is very professional and kind.
Carole Cato
No bugs! And no indoor spraying! Gotta live it.
Vickie Napier
Always there when you need them!😁 …
Marisue Smith
Always excellent service!
Grace Merry
Great job, as always! Thank you!!!
William Mooneyhan
Great service always
Cindy Matthews-Long
Excellent service always!
Amelia McCoy
Excellent and dependable service.
Ted Jones
Great job
Warren Hughes
knowledgeable, courteous and efficient
Gloria McKillop
Quick, Quiet, Friendly and Efficient
Timothy Coulter
On time and very professional.
Gwen Drakeford
Love the outdoor treatment.
Jennifer Moore
Prompt, friendly and thorough.
Michael Jackson
Great experience!
Katey James
Excellent service
Moses Brown
On time and professional.
Don Driskell
Very friendly and professional staff!! I’ve been with them since 1991!!
5 STARS!!! I would recommend them exclusively!!
Nancy Hoyt Duncan
We appreciate Modern Exterminating for their expertise in bug control and for the quality of the employees they hire.
Eric Hulsemann
Culver Choate
Robert Boswell
Erika Cline
Tammie Cunningham
Kevin Avant
Kinsley Roper
Ashlie Lancaster
Rose Siron