Reviews of EcoShield Pest Solutions. (Pest Control Service) in Chicago (Illinois).
EcoShield Pest Solutions
3339 N Ridge Rd #118, Arlington Heights, IL 60004, United States
Description
Information of EcoShield Pest Solutions, Pest control service in Chicago (Illinois)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of EcoShield Pest Solutions
Sunday
Closed
Monday
8 am–4:30 pm
Tuesday
8 am–4:30 pm
Wednesday
8 am–4:30 pm
Thursday
8 am–4:30 pm
Friday
8 am–4:30 pm
Saturday
Closed
Reviews of EcoShield Pest Solutions
Terri Lamz
I receive excellent service from this company. They show up on time and are very professional. They always answer all of my questions. Jenny was my representative and she did a wonderful job answering questions and helping me get the best appointment time. Thank you for a wonderful service and a very reasonable price.
sirisha ammu
So far the service has been good. Customer service has been great especially with Aries. I was charged for mosquito treatment which was already paid/included in my first billing charges. Aries made sure to check with sales agent and took off the payment! He was extremely nice and kind
Bob Schuman
We just had Rocky come out yesterday from EcoShield to apply our quarterly application. He was right on time which is really appreciated as a customer. Some companies don't seem to value customers time and show up hours late (if they even show up at all!). Rocky was professional, friendly, and knowledgeable. He took the time to explain what treatment was being applied and took the time to answer some questions that we had. We are very satisfied with the services that we are receiving from EcoShield in part because of the people like Rocky who work for them.
Matt Hasseman
Services more than adequate each time. Professional and friendly. Sharon A did a great job to work with me on closing account for upcoming move. Will definitely consider EcoShield first in the future for any needs.
brenda rodriguez
Kevin came to the house, listened to my concerns, and got all the spiders inside and out. We saw major results the same day! It's been a month and we are starting to see them again so I will be calling Kevin back out. He's fantastic! I'm still on the fence with the product. I DOES work and it's better than what we could purchase in the store. We're just not convinced yet.
Robert Schon
Technicians were courteous and program appeared to be effective however opted for other service at more competitive cost structure.
Sharleen assisted me in contract termination and was very kind. I would consider returning for service in the future
Surendra Saboo
Sharlene (customer service) was very pleasant and responsive. She took care of my issue on the first call. She has a customer first approach that is hard to find these days. I would like to give a big shout out to Sharlene.
Rock Then Rebel
Christina accommodated my needs very well by taking away the late fee and applying a credit for next month. She went above and beyond by making a genuine connection with me. I am so appreciative. No other companies would do this. She is a star!!! Thank you Christina!!!
Rose Richards
I had service with EcoShield for about a year. I never needed to call for extra services or issues. I guess no news is good news and the treatments worked well. Everyone was very nice and professional from the kid that signed us up for regular services, the techs that showed up to clean and spray, all the way to Elba in customer service that helped close my account because we unfortunately moved out of their service area.
Patricia R Cleary
Professional and courteous workers. Service as asked for.Exceptional service from Alexis when I called with some questions about my contract. We resolved my issues and I will continue my patronage. Thanks ,Alexis!
None None
I called to cancel my conract because I am dissatisfied with the outcome of the applications. Jericho and I talked about the problem and worked out an arrangement that was satisfactory to us both. Thank you Jericho for your attention to detail and interest in addressing both sides of the problem. I am satisfied with your remedy and would give you an excellent recomendation as an informed and loyal employee.
Janice O.
Ecoshield contacted me and canceled the subscription and zeroed out the erroneous balance on the account. However, be careful and make sure you are not signed up for a subscription you do not want and because you will receive nothing in writing, you may not even know you are signed up.
A man from Ecoshield Pest Solutions came to my house after noticing a wasp nest. We discussed the price and he said they would come back once this year and then next spring. A month later, I found out that WITHOUT MY KNOWLEDGE the man had signed me up for some kind of regular service subscription. I was never told this nor received anything in writing, not even a brochure,.I just wanted the wasps taken care of.
Julie Tuozzo
Heather was amazing throughout our conversation. She had the task of canceling my account. She was very apologetic and understanding and tried to offer me many incentives to stay. If I had Heather in the beginning I'd probably still have an account with you. She's a keeper.
Erika Matz
David did a wonderful job! He listened to my concerns and acted accordingly. I would recommend David to my friends.
deon washington
We had Chris Styles out to do our general inspection, he was so helpful in pointing out issues that we didn’t even realize we had and made it very simple to get on board. Definitely recommend them to you guys and if you can request him he will take care of you and is absolutely amazing young man.
Thank you Eco shield 5 stars from the Bach family
Brigid Miller
Our EcoShield reps are always super friendly and helpful. Most recently we have had Donovan Howard at our house helping us with some extra ants and bees that started to hang around at the start of spring. He was super helpful and willing to listen to all of our problems and offered us multiple solutions to help fight them off. He made our service appointment fun even though we are generally dealing with an annoying issue. We are happy to work with EcoShield and their team. Thank you Donovan!!
Michelle Kellmann
Joseph from EcoShield was amazing! He is very polite and courteous and did a very thorough job spraying for spiders both in home and the exterior! He also took down all the existing cobwebs on the outside of the home by the light fixtures and faucets and did a phenomenal job! I would highly recommend!!!
UPDATE: 24 hours later.....A bunch of dead earwigs on my patio! I didn't even know I had this problem!!! This shows their product clearly works well!! Thank you ecoshield for taking care of this nasty pest!!!
GREAT PRODUCT THAT CLEARLY WORKS!
(It is pet / human safe as well)
Chip Marks
Used the services primarily due to spiders outside. Home on a lake. They did an excellent job over the last few years. However, now have vole issues and they advised they did not have this service to get rid of them. I had to change services and cancel with them. The person I called was Enrika. She was very helpful and understanding. I wanted to be clear that I was not at all unhappy with the services I have received over the years., but had to cancel because I needed a service they did not have.She handled the situation very professionally. Thansk
Trisha Brondyke
Marlin Booker was the technician that came to the home. He showed up on time, was courteous, friendly, and professional! He was efficient and knowledgeable. He informed us of areas to pay attention to! Overall, great work!
Ivan Salinas
Jerica hull
Helped us to get this great service.
Such great attitude and positive vibes.
She care about my situation and find the correct solution.
Best regards,
Jerica. H.
Lillian Wegrzyn
Jerica helped me regarding my invoice and services. She was very pleasant and immediately noticed an issue with the invoice. She returned my call with a resolution the same day. You have a winner with Jerica on your team.
Valerie Gibbs
Customer service representative "Sasha" did a fine, respectful, attentive, accommodating job ascertaining what we wanted and carrying it through. A credit to her company, ended on positive note.
Catherine Halinski
I am happy to say that Jerica Hull was an awesome communicator and did what she said she would do. There wasn't another Customer service person that could help me. They don't know things about this business and cant answer questions. JERICA HULL was the only one that tried to help. CH
Serena Martnez
My technician thoroughly cleaned the rear of my house and sprayed efficiently as I need him to. He checks all the exterior hot spots for bees and gives me a detail description of anything I didn't notice.
S. Irfan Syed
Grace was helpful, knowledgeable, and was proactive at managing all my concerns. Very friendly and responsive
Lora Bertell
Worked with manager, Alexis, to reach a mutually beneficial agreement. She was completely professional and pleasant to work with.
Sheree Lavelle
My experience was EcoShield was not positive, but Jerica Hull from customer service was very positive. She helped me to fix a situation caused by a sales person.
Julie Ganey
Jerica provided EXCELLENT customer service, patiently answering all of my questions, most of which I should have known had I been paying attention when I signed up for the service.
Bobby Cowan
Grace at customer service at EcoSheild Pest Solutions was instrumental in helping me resolve a billing issue. Keep up the high standards Grace!
Ryan Santos
Florentino was amazing. responsive, quick, and efficient. I submitted my request and it was completed within minutes!
Steve Meli
Roland was very polite and efficiently handled my request. He was a pleasure to talk to.
Alicia Brite
Ernesto was such a pleasure, he went above and beyond to make our house secure :)
Sudheer Babu
Mark was a good salesman. He responded to my queries and provided best service.
Burton John
Donovan, has been our Eco Shield technician for a few years and he has always done a magnificent job at every visit. He is thorough, he gets to every crevice and corner of our house. He always has a smile, is respectful and gives us tips on maintaining a pest free home. Donovan is a great asset to Eco Shield and his clients.
Dannai Herrera
Tatiana was a great help when we had problems with our service. Very kind and understanding. She is also patient and helpful with any help we needed. She is the best customer service helper! I recommend her when ever you need help.
Chelsey Glatz
The staff have all been really nice and personable. Ellen was great customer service.
Dolores Ramos
Harvey was very professional and extremely helpful. I would give him the highest level.
good heidi
Lory assisted me on my most recent telephone call and sh was very friendly and helpful.
Analucia Tenorio
There were a lot of bugs especially spiders and now they are going away.
Ernesto was here today and he was very kind and attentive to my requests.
I am Barb
Christine was the person I talked to when l called Eco Shield about a concern I had. She was very helpful and was able to help me with my concern.
Christopher Keen
Tony Lawless completed an inspection on our home. He arrived on time and performed the inspection in a timely manner. He was very knowledgeable about the possible pest entrance areas around our house. We really appreciated his professional demeanor and would highly recommend this service. Thanks, Tony!
Jorge Reyes
Well the person who help me with my cuestión she was doing good job the people how do de work on the field I don’t recomendém to no one they don’t do good job
Matt Steiner
Sean was very helpful on the phone and all the techs are extremely friendly and professional!
Ken G
Sharon helped me resolve a billing issue in a prompt and customer friendly manner.
Z K
Professional, knowledgeable and courteous.
Evelyn Was very professional and courteous and helping me understand my services and the product
Rose Froseth
Chris from EcoShield came to our home and he came to the door and asked if I had any special requests before he started his work. In addition to that, he offered to clean the cobwebs in the garage which I really appreciated. He was very friendly and respectful.
Our main reason to bring EcoShield in was to mange the ants and the mice, and they have done that well.
Brenna Sullivan
Heather was so helpful on the phone! She explained how everything would work and actually heard my concerns.
Mark Stilling
I worked with Eivee today and she was amazing. Thorough and responsive!
Ahajjaan Ahjaqjjaj
They were great. Very nice and customer service was always easy to deal with.
Susan Moellering
Heydi listened to my doubts about continuing my service and provided a good settlement to make the service more reasonable.
Tatiana Trot
Kandy is very professional and helped me with all my questions, was pleasure to talk to her.. Great service.
Alexis Sweig
I had jester as a customer service rep. Although I’m have problems with the company, products, and services in general. Jester was kind and has tried going above and beyond to solve the problem!
Sean Grant
Zachary is a tech who we had today for our touch up. 5 stars!! He was very genuine, detailed, and methodical in his work. He addressed all of our concerns. He was willing to spray the rafters in our basement after I noted persistent spider activity. Dog friendly mouse traps placed. He even helped us set up an in depth home inspection once he identified signs of mice activity to help us find the point of entry and eradicate them. Today he made us feel very happy with the service we pay for. THANK YOU! (:
Jake Farmer
These guys are absolutely incredible, Kris came over and treated my house and he did an amazing job. One of the friendliest and kindest young men I have had the pleasure of meeting. The work they do is high quality and for a good cost. I highly recommend using them for any ants, mice or anything you don’t want crawling in your home!
James Poteet
Ecoshield is a great pest control company that is fairly competitive price wise. I had to cancel for budget reasons but would still highly recommend. Sharlene was very helpful when I called for services.
Craig Wahlgren
Donovan was very professional and courteous while servicing our very specific requests today. He patiently and thoroughly answered all of our questions. Excellent work!
Steven Kier
Tony Lawless, the inspector, showed up on time, explained what he was going to do and said he'd ring the bell when finished. I thoroughly checked around the outside of the house, documenting problem areas with photos and a scale drawing. He was very professional, not pushy at all, and explained very clearly what he had found. I'm so glad I used this service.
April Panosian
I had the pleasure of meeting Kris Jones for the first time at my place of employment today. He introduced himself with the friendliest smile and went above and beyond to be respectful and extremely polite! I would highly recommend him for your pest control needs!!
Tiffany Freund (Freundly Sweet Treats)
Windy was very helpful with an issue I had. Great customer service!
Rob Benson
Ernesto was The Tech that serviced my house on 3/25 he did a very thorough job and cared about making sure I was satisfied with his work. We all could use more employees like Ernesto
Michael C
Had Ernesto out to my home last week, he provided an incredible service and beyond proffesional experience while taking care of my issues. I went through many different companies and I have seen the best results with Ecoshield and I believe that is because they hired Ernesto. Very knowledgeable and my house has been pest free since he came. Thank you Ecoshield and thank you Ernesto I trust you with my home in the future.
Barbara Bussman
Tom does a great job. He is very knowledgeable and helpful.
Dave K.
Marlon Booker did a great job! He was very polite and courteous.
Jovie Grant
I spoke with Janee in the local office on Saturday to inquire about service with the company. Janee was very friendly, sufficient, and very welcoming. She went over the top with her customer service skills to explain the winter service to me. Very sweet and brilliant. I will now be signing up to start service with this company soon and I just can’t thank Janee enough!
Kellie Stang
The tech’s Sean Miller, Alex Michaels and Trent Turner are all great. Trent explained everything at the initial service and answered any questions we had. Service has been great no spiders or any other bug.
Gabrielle Street
Joseph our tech is always so very helpful and very personable. He makes sure to address all our concerns. We love this company and the fact we rarely have any bug issues. The biggest plus is that they were the only company to get rid of our mouse issues - being next to a wooded area may not have been easy but they got the job D>O>N>E!! Thank you!!
Diana A. Bermeo
Sean is informative and was able to assist us with our concerns.
Kevin O'Malley
Sean was very helpful and courteous. Highly recomend them
Emily Foy
We have used EcoShield for a while now - chose them over competitors because of their excellent customer service. Someone always answers the phone and is helpful.
Sharon K
The service took care of my ant problem! Thank you Joshua for helping me!
Janet Irion
Exclusion service check for rodents
Vince did an exceptional job!
ALICE HOLT
I want to mention also the CCS Representatives - Sebastian R and Rae who helped with with my call and questions today. Sebastian was particularly professional and helpful, respectful and efficient. Congratulations on having such people in your company.
I always have an inspection and treatment with my at home services. I just had a review of my appointment coming up. The service professional on the phone was helpful, positive and efficient. Pleasant experience. Thank you.
xwanderingchef
Company is great, product works. Customer service on point as well. Grace was super helpful on the phone!
Erick Villegas
Lory gave me a great customer service when i needed to change some of the services!
Gina Firestone
Courtney J was helpful and professional. She had a wonderful demeanor and kind attitude - so unusual these days! Based on my experience with her, i would recommend this company! Thanks again!
Dorothy Clarke
I have been receiving services from EcoShield for
1 &1/2 years; I have always been very pleased. All the techs. have always been professional. Today Zach came, & as always, he didn’t disappoint. He was polite, knowledgeable, & courteous! Zach was friendly & able to answer all my questions. I highly recommend Zach & EcoShield to you.
Nicole Bessette
Joseph was very professional, he was very knowledgeable and educated us on questions we had. He gave me and my family ideas on how to take care of things to avoid future issues. He took his time and was very patient with us. By far the best technician that works at ecoshield.
Tami Hughes
Azonte was very thorough in taking care of my initial spray service. He was very friendly and informative. Shelby in customer service was extremely helpful in taking care of my needs. She offered options and listened to my concerns. I would recommend this company for pest control needs.
Arc Capulong
Matt Doyle was great. Respectful of your property as well as attentive to your questions. He was thorough and made sure he addressed all of our issues prior to leaving. Very knowledgeable about his profession.
Would definitely recommend him.
Bea
It was clear that the goal of our service agent was to provide the best and most thorough service. Great guy & truly a pleasure to have in our home.
Frankly, every employee we've encountered at EcoShield has provided the best kind of customer experience. I'm so glad we chose to contract service from them.
Meghan Pearl
Zachary was the tech for our most recent touch-up and inspection. He was very informative and detailed, and gave us some good tips! Hope to have him back for our next inspection.
Richard Trca
Tom did a great job! He started by asking great diagnostic questions, explained the process of what he would be doing, and then gave helpful pest control tips after he was completed. Highly recommended!
Keith L
Jose S has great consultative skills, and also has a very proactive approach to the house needs. I have a fence (that I hate and will replace soon) that is a hotel to wasps. I marked 7 areas to clear. Jose came over and took care of those areas, PLUS he took a deeper look and found 3 more nests! He asked if there was anything to consider while I was there. I couldn't think of anything else, but he did mention that he cleared out a ton of spider webs in other areas. This gesture impressed me because I didn't think of asking to do it, and he proactively took the time to clear them. Overall, great attitude and very professional.
Kenzie Lamberti
Tony lawless came and did an inspection for our unwelcomed guests. He scared them away and was so very welcoming in my own home! 100% would recommend!
Morgan and Sian Bishop
Shelby went above and beyond to fox an issue we were having. She was very professional, very kind, and very receptive to my concerns. Absolutely the BEST customer service experience I have had in a while!
Thank you Shelby!!!
Teresa Amendola-Amodeo
Robert was the service man today who completed the routine maintenance on our house. His work was diligent, and efficient and his mannerism was polite and honest. He informed me that as it may start to pour, the spray around the house might wash away and if we feel that we need to re do the spray, we can call the office and let them know. We appreciate his honesty and the work he did today.
Jeremy Manansala
Brandon came out to my location and Round Lake, and was beyond helpful. We noticed my needs and came in the house to spray down problematic areas, and went outside for further services at the exterior of the house. He even touched upon high hard to reach areas for me! Excellent service.
Kara Breann
Matt Doyle came to service our home today and I just have to say he was an amazing tech and person. I am never disappointed with this company! We have so much family in town right now and Matt was so professional and friendly. He really knew his stuff and answered any questions I had. He worked around everyone with no problem at all, was very polite and just had such a great attitude! He was informative and extremely thorough as well! Thank you Matt and thank you to the company! You guys never let us down! Happy Holidays!
This company is wonderful Jerry is the tech that came to our door to give me the information about the company. He was so respectful and friendly he was even playing with my son so I could put our information in! They gave me a great price and literally a few hours later a wonderful tech named David treated the whole inside of our home. He was honest about the treatment not being as effective if it was going to rain that day so he came back the next day for the outside. I really appreciated that he wanted to make sure the treatment was the most effective. David is one of the best techs i've come across! He had a very positive attitude and was so patient with us. He was so respectful, honest and very knowledgeable and loyal to his company! When he came back to do the outside we asked him to spray above our cabinets in the kitchen also and he did it no problem at all! I really hope David can treat our home everytime! We feel very comfortable with him and we really appreciate his honesty and positive energy too!! Plus, I have to say, out of a few places that we had some out, this company charges a very reasonable price for all of the services they provide and they're very thorough!
Irene Verdream
Matt Doyle treated my home today. He was very friendly and knowledgeable about the work needed. He took the time and asked questions about my needs and then completed his work in a timely manner. I would recommend him for future visits
Sarah Psihogios
Matt Doyle came out and did our last treatment- he was very knowledgeable about our mouse situation and treated it accordingly. He was also very courteous and kind, I appreciate the level of service from this company- I feel safe having them come into my home. Thank you!
Susan Henne
We have been with EcoShield for over 5 years and we are extremely happy with their service. I highly recommend EcoShield. Their staff and technicians are professional, courteous, and responsive.
Shelby and Jazmine were extremely helpful today while working with me on my account.
Thank you for your great service over the years.
Chuck Hentz
The Alec listened to my concern and solved the problem professionally and with care
Kyle Haines
Matt just completed servicing our home in Gurnee. He did an exceptional job treating the outside and inside of our home. He was very thorough asking my wife and I questions about insect activity throughout the home, permission to enter rooms, and worked around our dogs. He explained everything he was doing and was very professional and worked in a timely manner. This was his first time servicing our home and we were very impressed.
MaryAnne Korkut
Not sure if the bugs are gone yet, but l'm pretty confident that they did a thorough job. Michael waited for me to return home to confirm they had completed all we expected.
Nena B.
The ONLY reason I'm giving 5 stars is for the exemplary customer service I received from Jasmina. She was empathetic to my concerns when the technician showed up for less than 15 minutes and did not service my full area. Jasmina was quick to make sure we would have someone call and get another tech out. Unfortunately, they can't come until July 7th. Jasmina should run a customer service training program for everyone else. She is definitely the only person who actually cares about providing true service.
Gynath Santiago
I had Michael do my initial treatment and he did a thorough job inside and outside of my house. He answered all my questions I had regarding how safe it was for my children and my two dogs. He also took extra time addressing my ant issue. So far I am satisfied with the services.
Karina Avila
So far I like that they come out and set traps for you free of charge.
Ciera Rose
I called a few days ago and spoke with Janee. She was very polite and courteous. In searching for a solution for a pest problem she in her simple kindness made the process seem a little less daunting.
April Mittlestaedt
Derek performed our service today and I was very pleased! he was quick, efficient and thorough. Since starting this service in June we have seen a dramatic reduction in normal everyday indoor critters (especially spiders!). and the cost was lower than i was paying with my previous service in which we never had the pests "in control". I'm very happy with their product and service.
Megan Akhteebo
I had Michael today doing our initial service, he did a wonderful job and was very thorough explaining what he was doing. We have three dogs and he did a more thorough treatment to our yard to prevent ticks since we saw them. I am very pleased with their service so far!
Julie Wessel
We previously had Echoshield and then moved. I called yesterday to set up new service, but somehow it became a huge jumbled up mess. I called customer service and was helped by Courtney J. She was absolutely wonderful and was able to fix everything the previous person had messed up. I wish Courtney J., was the person I had talked to the first time. Thank you Courtney J., for your kindness and your help.
Michelle Vicencio
Matt from EcoShield was here today and was wonderful to work with. He was very thorough and polite. When he checked our outside bait trap, he noticed a smell of gas that was more than normal and brought it to my attention. He also added extra bait traps on our first floor, garage and basement to help with the mice. Thank you for your wonderful service.
Christy Moore
I have been very impressed by the service people with this company. If you are ever not satisfied, without hesitation they will send someone out to you. Today, David B. came out and was very thorough, then did a great job explaining to me what he did. Most importantly, we have no spiders on our front porch where we used to have too many to count!
Cheryl
Outstanding job done by Michael Cook. He was very thorough and he was a very good listener. In the past I have had others that came and went without checking all base stations and webs on the outside of the house. He is the best service technician I have had with Echo Shield. You have a winner of an employee! Thank you Michael.
Jerri Falcon
Michael came to my house today to do the 1st treatment. I was very pleased with him. He had educated me on ants and mice. He did a good job. I only signed up for 1 yr contract and I will consider extending my contract next year. Thank you Michel for all your help.
Amy Stiller
Ecoshield is a wonderful company. The individuals whom service our property quarterly are thorough.
Florentino, the representative I spoke with when I called recently was very personable, helpful and extremely professional.
Jar Franklin
Derek F came out today 2/25/20 for inside and outside insect prevention. He was very knowledgeable and informative. He took the time to explain the patterns that these critters go through to help me keep on top of any bug issues.
Stevie g and Dave I were my technicians they were very warm and welcoming I would prefer them to come back they were the best technicians we’ve had !!
matt rederer
Tony Lawless was excellent. He was thorough and gave us a price that was very fair. Thank you Tony!
dena weiss
Jade helped me on the phone and she was great and very helpful!
William Novomisle
EcoShield has been great. Our home is consistently free of pests and the customer service from Cindy could not be better. Love these guys
Tania Gibson
Matt was just at my house to do our treatment and was so kind and helpful. He was informative, friendly to my pets when he met them, and explained the treatment in detail so that I knew what was going on. I highly recommend him!
Jackie Batty- Cavitt
Robert was our technician today for pest control and he was wonderful! He was thorough and very kind and courteous (even watched patiently while my 4 y/o son showed him his car set. Highly recommend!
Jason Allen
David H. came to our home to simply spray around the house. However, my wife and I hit him with a litany of questions that pertained to a previous job that was conducted by a subcontractor of EcoShield, known as Green Sky. Obviously, David had no knowledge of what was done, but he took off his "technician hat" and put on his "customer service rep" hat on instead. In fact, he wore it very well, as he dug around and eventually had answers for us within minutes. He took all our concerns VERY seriously. David H. is very friendly, knowledgeable, and professional. We were happy that he serviced our home. He is definitely a credit to his organization.
Vicki Skarie
Nick H. was our tech today. He was polite and respectful. He listened to our concerns and addressed the issues immediately. I appreciated his ability to attend to what needed to be done without interrupting the flow of our daily household life. When he had completed his task, he reviewed all that he’d done and explained how the spray supported elimination of the insect pests. He reiterated that if we have ANY concerns call the office and they will happily work with us. Based on my interaction with Nick H, I feel the company trains its employees carefully. They know customer satisfaction is important. Thank you.
Justin Henke
Derek was our EcoShield representative and he was very professional when he did the service at my house. I was glad because he explained many things that we could do to help keep the bugs out. He also spent time giving us suggestions on how to reduce the ways that bugs and spiders typically enter our house. I initially did not want to have this service done but after Derek was here I am very glad we did! Thank you EcoShield for sending such personable and professional service people.
Charlie Nason
Derek was a great. He’s was very informative and consultative. We’ve had some recent mice issues and he took the time to walk us through some spots that may be problematic. He placed some traps and bait stations. Cleared out some spots and told us what to look for in the future to determine new issues. He talked with us about other bug issues, educated us on the differences and which to be concerned about. Very thorough!
Kathy Benson
Nick H. Came out to preform our service today and he did an excellent job. He started outside by removing the snow from around the foundation and laying product down for ants, fleas, ticks, spiders etc. and then put the snow back on top. He took care of all the spider webs and then came in and treated for our mouse problem. He invested to see area where the mice might be entering and informed me of two potential areas. He inspected the garage as well. He was informative and super personable! Extremely happy with the service I’ve received today. Thank you Nick!
Scott Sables
Chris is a pro and cares about the client ! He a great service for us! He put ant gel, sprayed suspend and put a rodent trap in the basement to put a barrier of protection around our home in a hard to reach area.
C. Vetrono
Today was our first experience using EcoShield. We were pleased with the thoroughness of their service. All young men were courteous and explained what to expect. Vince and Mason did a great job along with the rest of their team. They went above and beyond to help us with a small shed that was infested with ants and spiders. We look forward to our house being mice free as the days go on. Look forward to their next visit.
Lynn Einbeck
Dave Hoffman came to the house today, did a great job explaining what he would do for the season. Was courteous, and friendly. Love working with EcoShield and since the expansion to the Arlington Heights office, have been completely satisfied with this location. I've received the same great service as with my previous years.
Suhail S
We had the two gentlemen (Ernesto and Kyle) come over for the quarterly treatment at my residence. They did an excellent job in taking care of the special needs we had during this visit. We really appreciate their responsiveness, quality work and professional conduct during their visit today. Excellent!!
Vitaly Kurduban
Great service by EcoChield, and specifically by Tony Lawless!
Tony arrived on time, completed a very thorough inspection, provided complete answers to all of my questions. Tony is very professional and goes above and beyond! Thank you, Tony!
Manoj Kumar Nanu
Ernesto did a great job servicing our home. He took time explaining the details of the service provided and completed the service both inside and outside the house. I would definitely recommend him for future visits.
Julie O'Brien
Matt came to our house to perform the quarterly treatment. He was polite and got right to his work. I asked him if he could come inside to treat some problem spots in the basement and he went right to it. I very satisfied with his work and his responsiveness to our needs.
You should be proud to have him as an employee.
Larry
Jim Bonebrake
Just had Ernesto and Kenny out to service our house inside and out. Very thorough and patient and responsive in taking the time to figure out our areas of concern. Very professional and courteous in an engaging manner. Could not be any more positive about the experience. Knowledgeable and bright young men!
Paula Frederiksen
Today we had Hunter come service our home and the outside did a very thorough job getting webs down and spraying.
He also came inside and did our basement. He scoped it for mice, came up and told me about our mice issues which we don’t have a very large problem as we’ve have bait and traps down there already.
He gave me some good information about what to do If we see more activity.
Hunter was also very respectful and kind and very pleasurable to have service my home.
Amy Henderson
Matt Doyle was awesome ! He was very nice and very helpful. Answered all of my questions. Honestly he went above and beyond my expectations. I was considering canceling my services but after today’s experience will continue the service for now.
Honey Lord
Javier did an amazing job at my mom's house, I would like it if all ecoshield employees are like him.
Carla Bailey
Donovan was great work, he did everything I wanted and couldn't ask for more.
Melissa Ballak-Moe
Matt was very punctual and personable. He explained what he was doing very thoroughly and ensured us that we would have less pests and insects in the spring time when the ground thaws. I appreciate it when the technicians are so friendly and helpful.
T W
We have been using EcoShield for two years now. Our experience has been incredible. Nick did our service today. He was knowledgeable and extremely helpful in identifying what we can fix to relieve our mouse problem. We are very happy with our service, thank you!
Gemma Hickey
We had Anthony come to the house and he was very knowledgeable, friendly, and professional. Great customer service from him - EcoShield is lucky to have someone like him representing the company.
Len Rodriguez
Dave H. and Tom L. came by today to service my home.
They were both extremely professional and courteous in their initial approach.
Additionally once the service was completed, Dave offered a thorough and detailed explanation of services received.
He also offered some recommendations for help with wasps nests come spring.
All in all very satisfied with overall experience!
Katie Spilotro
Corey F. was at my home today for a regular service appointment. He was on time, incredibly polite, answered all of my questions, and completed the job to my satisfaction. The appointment was quick, but he did spend extra time discussing/addressing mice concerns. I highly recommend him.
Sonja Kolesar
Hello, I called and spoke to Bea, she was very helpful and professional. She gave me information about services and helpful tips on issues I had. I appreciate all your help! Thank you
Jason S
We signed these guys up about 18 months ago, and have had no pest issues since. They are thorough and professional and like to educate as they do their work. Derek was our technician today, and he was very professional.
Alex Johnson
We just had Nick from the Arlington Heights location come out for our annual service on the outside of our house. He also checked the outside for any entries for mice and refilled the bait box, got rid of all the spiderwebs around the house and laid flea and tick stuff in the yard. He was really nice and let me know when he was done and what he did. Really happy with Ecoshield and with Nick's service today!
Ryan Hartley
Roshel was extremely helpful in resolving my issue! Thank you!
M P
Matt did thorough work, all with nice conversation and ensuring I was a customer happy with EcoShield service. Asked if I had issues or needs related to the job and followed with informative advice. Well done Matt!!
Alice Schmitz
Nick just completed the service for winter at our home. I appreciated that he rang the doorbell to explain why he was here, completed the services, and then let us know he was leaving. He asked for our input as to any problems we were seeing. He was friendly, polite, and professional.
Thank you, Nick!
Halie Hughes
We had the EcoShield quarterly visit last week. Jeff K was the most helpful service person yet! He took time to explain things in more detail and asked if I had additional questions. He was very thorough, timely, and overall just a nice guy. Thank you!
Kelly Tomasek
Our technician Derek Was absolutely awesome!!!!! He took the time to explain about certain types of bugs and indulged my four-year-old who just wanted to chat. Said Hi to my crazy barking dogs all the well maintaining a professional and positive demeanor if we could have Derek come as our Tech every time we would.
Jessica Mele
Im very happy with this company. Robert was great! He was very professional and went above and beyond to point out trouble areas in my home as well as sprayed the interior and exterior of the entire house. He even came out to the garage to search for signs of mice. I would highly recommend this company for any insect/rodent problems.
Lauren Morgan
Derek visited my home today to treat inside for ants. Since we'd had ants near our sink and our garbage, located near the sink, his advice about keeping the sink dry to eliminate a source of water for the ants and covering garbage cans to hold down smell that attracts ants was very helpful. He also provided advice about how to check for cracks around our foundation. His advice was much appreciated! He was friendly, prompt and very good with explanations. Well done!
Merl T.
Our home was serviced by Jose. He was an excellent communicator of the areas he covered and also thoughtful to remove spider webs and wasps around the perimeter of the home!
Larry Smith
They are easy to deal with, transparent, courteous and punctual. Results are great. Today in fact, Derek did a great Mouse Control 101 Session with me. I've learned a lot about where they get in and how they operate. He set some boxes that may help. I may talk to them about further remediation based on his recommendations.
Diana Raasch
I’ve been using EcoShield going on 3 years now and am completely satisfied with their service. When I have any issues with wasps or other critters, I just let the technician know and they take care of it. They’re always on time and the techs are really helpful and professional. They’re the best!
Lenny's Kitchen
Matt was here and he was great. He knew what the problem was and made few suggestions. He sprayed whole house and scheduled a free inspection for us. Great employee and properly trained. Highly recommended.
Mystery Man
Michael was our technician for this visit. He was very polite, professional, and helpful. I feel kinda bad that I had him check so many things, but he never complained. He was so eager to help. We really appreciate you, Michael.
Kimberly Merz
Been using ecoshield for a few years and have yet to be disappointed! We had Tony come out today to do a quick service call. He not only waited for me (I was running late and not home) but he quickly identified and remedied the problem. He was professional, friendly and knowledgeable. He was also great with our dog 🐶 Thank you, Tony!! …
Bailey Tahbaz
Just moved from the city to the north burbs. VERY IMPRESSED! Ecoshield was friendly, informative, and fast. They did an excellent job around and inside of our property. Especially pleased with how helpful Tyler was during his initial visit to our home. He was able to send over two of the nicest guys. Antonio's and Alejandro who both helped me understand some certain spots to be aware of, and also let my 3 kiddos tag along with their every move. Would definitely recommend this company, and will continue to use their services.
Steve Reininger
My home was serviced by Derrick today and he did a very professional and excellent job today. He offered to assist in checking for mouse entries since we had one get in last month and gave me the information I requested regarding mosquito care for this upcoming spring. Thanks Derrick
Gale Padmanaban
Robert just completed the service at our home. I appreciated that he rang the doorbell to explain why he was here, completed the services, and then let us know he was leaving. He asked for our input as to any problems we were seeing. He was friendly, polite, and professional.
Thank you, ! very friendly!
Eric Perez
Dave I - Just left my home and his service, professionalism was unmatched. His experience and love for his craft was outstanding and set a high Bar!
Because of him I will tell all my neighbors and recommend your service because of the outstanding example of legendary service- Dave YOU ROCK!!!!!! Give that man a raise and a promotion he deserves it! I will also be calling to make sure this doesn't go unnoticed.
Tiffany Wolf
Dave Hoffman did a great job of explaining the process of what he was treating for today. He was very thorough and I appreciate that. We have been using them for over a year and have seen great results!
Bill Rusell
Javier was the best technician we’ve ever had. I can’t believe we hadn’t had him come to our home before excellent service.
Sharon Boron
Nick and Corey were very professional and considerate of their work they had to do inside and outside the house. They covered the plan to make sure we as the owners of the house knew what they were going to do to attack our issues with our ants/wasps/sliders. They also reassured we can call anytime with questions or concerns. Looking forward to a wasp free summer. Thank you Nick and Corey!
Steve Bieze
David B was our technician. He does great work and explains everything thoroughly. He is a real nice guy and we have requested him to be our preferred technician for all future service calls.
Sam Halligan
Good service that I would reccomend to anyone looking for peace of mind from critter activity. They were responsive to our needs and special instruction. Very regular intervals.
Amber kasak
We just had Michael come out for our quarterly check up, and he did an awesome job. He found a wasp nest we had no idea was even there . Ecoshield always does a fantastic job, we have less problems every year with them. Definitely worth the investment!
Sue Nelsen
Nick has been here twice and we are very happy. He does an amazing job of handling a large building. Keeps me updated as to what he is doing, what he has seen and not seen. Very happy with Nick and EcoShield so far!
ashlei Manning
Ben was my tech today and did a wonderful job! He was friendly, courteous and ensured all our needs were met. Would be happy to work with him again in the future.
Holly Hansen
Robert was out last week to treat the exterior of our home. He was polite, informative and punctual! A company that trains their employees well in both product knowledge and customer service .. very much appreciated.
John Boncosky
David Hoffman did a great job explaining all the products he used and how he checked the exterior for any entry points for pests. We have used this company for over 4 years now and never had a complaint. They offer a couple free returns if you have any problems and so far we never have needed that service. Thank You
Staci Kosutic
Ernesto just came to take care of some mouse issues we were having. Super nice guy! Been very impressed with this company! We had them out not long ago to get a huge hornets nest out of our tree.
Nancy Reidy
Nick and Cory we’re here today for our first treatment and were friendly, professional, and thorough. They explained everything they were doing, and I was very happy with their service. Nice guys and a nice job!
Justin Henke
David came today from EcoShield and this is the 2nd rep that has come. I gave the last a good rating and I am here again to give this rep a good rating. I was surprised how informative David was and think that this company has some real stand up people working for them. What I really like was David’s exclusion service which deals with keeping the mice out. We HAD a lot of areas where we reduced the options for mice to intrude. David was polite, professional, informative and oh yea, he’s the reason we have EXTREMELY less bugs coming in our house. If you notice bugs at your house I definitely recommend these guys. Thanks EcoShield
Shondra Loggins
I am particularly happy with the service received from Matt. We were experiencing ants because of our mulch bed. It took some time for EcoShield to respond to our initial request but when they sent Matt out, we were satisfied. Matt thoroughly explained where the ants were coming from and then treated the area. Thanks, Matt.
Laurence Drake
I was and am very pleased with Matt. He answered my questions about why I needed bug service during the winter aka today. I liked the way he responded. Matt has provided a good face for echo shield.
Khadija Ahmad
Michael did an amazing job at my house today! He took his time and made sure he didn’t miss a spot after I let him know the issue of the large count of spiders I’ve been seeing. Next time you want your house treated, ask for Michael!
Bart H
Heather did a good job with customer service
Kim Keesee
Michael Cook was our tech today, he was professional and very thorough and made sure all areas of concern were treated. We have used another pest control service in the past but I am happy with our first initial treatment today. Everything with Ecoshield has been a good experience and I would recommend this company to anyone looking for a pest control service.
Lex Supataraporn
It was nice to see a familiar face when I asked Ecoshield for a re-treat.
Ernesto did a good job the first time he came to treat our property.
For this second time, he is as professional, courteous and helpful as the first. Great job!!!
Usman Malkana
It was great I had Zac over to provide the service. He was very helpful, efficient in communication to answer all my concerns and took time to do the service.
Thank you,
Usman
Jennifer Jansen
We just had David H from the Arlington Heights office out and he did a fantastic job. He was incredibly thorough with today’s step by step process. He also answered all my questions thoroughly. Great job all around.
Joseph Cali Jr
So i have 2 reviews to write. About 3 weeks ago we had Nick come to our house. We had an issue with mice(we later found out it was a family of 4). Nick was great, he was checking any and everywhere for holes and droppings to suggest the best possible spots to lay down traps. He ended up finding some areas outside where they probably got through some insulation. He plugged those holes up with steel wool and made sure to recommend using the foam spray to finish closing up the holes. He explained the different types of bait that he could use to my wife to make sure she was ok with what he was going to use. In the end we caught the adult mice and later found the babies as they were unable to survive without them and have mice free since. Nick was great with his knowledge and being very thorough.
Today we had Tony come by as both our quarterly touch up and a review on the mice situation. He also did a thorough check through cabinets and such. What was great with Tony was his knowledge on construction, so he was able to really lay out how mice get in and how they are able to move through a house. he was thorough on checking potential spots and even found an area that showed a minor draft issue. He explained the difference between the bait that he was going to be laying down instead of spraying, since they don't spray in the winter. He explained some of the science behind it so that the bait can interrupt the egg laying cycle and prevent any pest explosions in the spring time. Tony was great and really knew how to do a good job.
Thank you guys for having great approachable and knowledgeable employees. They are always nice and really know how to explain things to customers so that we understand whats going on.
Joe
Robert Benes
Matt has services our house several times. Polite and thorough and recommended the exclusion service last fall. Tremendous difference!!! No more Mickey Mouse!! And no more ants!!!! Matt explained everything!! Great job!!!
Gregg Crannick
Matt was very professional and polite. I appreciate his consideration when asking to go certain places within the home, and explaining to me what products are being used and what issues/symptoms he found during the inspection.
Royce Juhl
On time and friendly service thx to Dave Banares.
Rex Lowrance
Service was professional but billing was not what was agreed to. Contacted Courtney J. and she was very courteous and professional. She issued a coupon to correct billing error on next visit.
Frank Attento
Derek F came to our home and was very professional and did a thorough job. He answered all of our questions and went above and beyond to make sure all out pest control needs were met. Thank you Derek F!
Nicole Brown
We have had a great experience with Ecoshield, they have been treating the house for awhile but living Near a forest area can bring some unwanted pests. They are very knowledgeable about insects and are able to explain how to not only prevent pests but also the best solution and process to eliminating pest problems. Derek F and David Hoffman were attentive, polite, friendly and had a positive attitude coming into the house. They were extremely helpful with tips and safety for how to deal with pests in the pantry. Very efficient with time and quick. I appreciate their service and look forward to seeing the improvement. They just put up a trap and within minutes we witnessed the moths attracted to it. Thank you both for your knowledge and time! It was appreciated.
Pam Ann
Derek was fabulous and good looking. Extra bonus! He was very knowledgeable about pest and pest control. Ecoshield is wonderful. I’ve been using them for years. Great customer service every time.
Aaraya Arun
Matt Doyle was very knowledgeable about the products they use. He was very patient and courteous to explain how the products work. He made an extra effort to spray on hard to reach spots in the garage and basement.
Bill Lahey
Sharon from customer service is very helpful and responsive.
Mary Lou Dolby
Just called and talked to Shelby about my concern of my new puppy and the product. She was very helpful in easing my mind that the products are safe for my dogs. Great customer service 😁 …
Randi Johnson
We had Michael out to our house today and he was wonderful. Very friendly, patient, knowledgeable and entered our home with gentleness and respect. Highly recommend this service!
G L
We called because of a large bee nest in our front yard. Matt D came, and quickly took care of the problem. Very knowledgeable, and professional. We are very happy with the service in general, and this visit was no exception.
Maria scarpelli
I was very pleased with Corey Farrell, sprayed inside and out. So disappointed with my last guy Nick who came out and pretended to spray my house, saw super ants one week latter.called office to have them come out again. And Nick was a chief tech!! So sad when we have to pay and they do not do their job. Corey was very nice and made sure very thing was sprayed. I would definitely call Corey Farrell back again. Very pleased with Corey.
John Vesper
11/22/19: Matt did an excellent job, answering all my questions and giving me pointers on how to troubleshoot problems if they occur in the future. Great customer service!
2018
Robert carefully discovered and remediated three entry points for our recently discovered mouse problem.
Lindsey Herdrich
David H performed a pest control treatment on our home. He noticed some issues on my lawn and very thoroughly explained we had voles ruining our lawn. He was nice enough to show me photos of the damage they do which were exactly what my lawn looks like. He very helpful and informative offering suggestions and solutions as to how to get rid of them. He is very professional, informative and friendly. He took his time to address my issues. I would highly recommend David H.
Jeremy Wyse
Derek came to the house today and walked me through all the services he was performing. He sprayed some additional areas around the house and even cleaned the webs in our garage. Excellent service!
Tim K
Tony did a great job. Asked if we had any specific issues and thoroughly explained what he was going to do. Would highly recommend; hope we see him on future calls.
Chris Haupt
Matt treated my house today and did a great job. He was very thorough and had some great conversation. 5 stars for sure
Alexis Beckley
Derek came over and dewebbed both the inside and outside of our home. He gave us tips and was very informative about things to look for in terms of the winter months (like mice!)! Very thankful for the information and kindness. Thanks Derek!
Angelina Lass
Eco-shield came out to spray my home after recently moving in not only was the technician, Ernesto thorough and friendly he did an amazing job explaining the service and how it would protect my home. I would definitely recommend their service!!
Mike Mascow
Robert did an excellent job, was on time, very thorough and respectful of our home. He is a valuable asset to your company. Good luck in your future endeavors, Robert! Thank you.
Ian Walloch
Matt provided quality service during a quarterly visit. He was thorough in his work and very polite and helpful with providing feedback. I appreciate this type of work and service in pest control. Thank you ecoshield!
Shobhana Mayenkar
Samuel Sanchez performed today's services. He was very thorough and did outstanding job. We were extremely pleased on his work. We requested Ecoshield to assign him everytime for our work.
Shobhana Mayenkar
Ls D
So far so good after one treatment. Michael Cook was very thorough and efficient. He took the time to answer all our questions and educate us about pests. We would recommend EcoShield.
Todd Fletcher
Nick came to my house today and provided the type of professional service that confirmed with me why I continue to stay with EcoShield.
His knowledge about what he was doing and his ability to explain it in a way for us to understand, was very pleasing to my wife and I.
Belinda Glass
Anthony and Ernesto came out today to apply the eco friendly bug spray. They explained the process to me in detail and were so thorough! I absolutely recommend their services and look forward to having a bug free home!
Tina Schwarz
Matt Doyle was our technician today. He was prompt and professional. I appreciated the extra effort on his part in providing an additional service that he noticed needed attention.
Ashley Alexander
Derek was great. I called ecoshield because we’ve been seeing ants inside our house. He spent time looking for any areas that could be a problem. He gave me tips on keeping them out, both natural alternatives and things to change inside and outside. He sprayed and let me know the process of how long it would take to see results. Thank you very much!
Ryan H
Nick was just at the house and did a great job. We have mouse issues and he gave some great suggestions and took pictures of access points on the outside of the house and showed them to me so I know what to fix.
Cindy M
I have been working with Juan and he has been outstanding. He has called to follow-up with me me to ensure I heard back of the office near my location.
Boris Citrin
Matt Doyle serviced our home today. Very professional and friendly approach. Helping to understand what and why to do the service.
We are very happy with his service.
Teri Klobnak
Derek did a great job for a touch up that we scheduled. On time, thorough and informative. Checks for mice and gave ideas to keep an eye out for in case we see something.
J D
We had Matt at our house, he was on time, checked every room and the outside for entry points. Extremely professional. We would love him back at our next service.
Aimee Milhizer
We had such a great experience yesterday. Our technician, Derek, fav he’s such great tips and took time (while social distancing) to help us understand some of our problems. Thank you!
Wesley Chang
Robert-
We had a great experience with Robert being our technician. He was very polite, professional and knowledgeable answering any of our questions. Would highly recommend again for our pest control.
Eric Dolen
Benjamin Payne came out today asked questions about if I have had any insect problems. No problems inside so he took care of outside. He seemed genuinely interested in doing a great job in preventing pest problems for me. Asked if could take care of garage- which he did.
Michael R Rudowicz
I had David Hoffman come by and service my home. He did an excellent job and was a pleasure to deal with. Great employee for his company.
Chris Wagstrom
Stevie and Ben did a great job with my service today. They were great with my 2 rowdy dogs as they refilled the bait traps on the house and were unobstrusive while preforming the outside portion of the service. Vey pleases.
Thomas Bertke
David H serviced my home today. He was very professional and helpful. He had some great tips for keeping the critters out of my home during the winter months.
Doug Timberlake
Derek was excellent. He walked me through all the procedures, why they were necessary and what to do to prevent future issues. He was friendly and a total professional.
Ana Elizabeth
The customer service from the initial sign up with Julian was very informative. No regret with agreeing to switch over. We just had our visit with tech Ernesto Chapa and he really did impress us . We have tried Orkin/ aptive and today our expectations exceeded. Ernesto explained my options and throughly explained the walk through. And he impressed my husband with his effort with our yard. Looking forward to our results and continuing with Ecoshield. Thank you.
Amanda Krueger
David H. was super helpful and knowledgable. He took his time listening to our issues and walked around the entire house with me to problem solve our field mice issue. Great job David H!
Bryan Alvarado
Javier from Ecoshield came by our home and provided an excellent service he was so knowledgeable and pleasant.
Danielle Bitte
Always impressed with the level of professionalism and care provided by Ecoshield, as well as their commitment to open communication. Nick and Tony did a great job making sure my home is pest-free during this seasonal change. Nick went above and beyond to make sure our very old sublevel windows were treated inside and out. Thanks!
NU Urdaneta
Nick & Tony just visited this morning and did a follow thru with my services. Also gave some recommendations about potential issues we might have surrounding the house i.e. vent entry, hose gutter issues not draining properly. Thanks for these heads up guys and will surely address them asap. Thanks for your honesty and professionalism!
Dina Taryal
We caught 2 mice in our house. I was so worried, and called ecoshield for help. Nick came to my house this morning. He is a very nice person, he listened carefully to me and worked really hard to figure out where they came from, and what we should do for that. Thanks Nick!
William Baumann Jr
Matt came and put down mice traps and steel wool to fill holes around my house. He was very friendly and responsive. He is worth having for pest control service.
Oleg Yanchyk
Today we got serviced by Echoshield and we were having a mice problem. Derek F. Was very competent and professional. He inspected and explained to us what he was doing. We are very content with choosing Echoshield and love their employees. Derek was gr8
Mark Batchelor
Just had Matt out to do our quarterly maintenance. Very thorough and personable. Even explained what do do about potential ants in my flower beds. 5-stars.
Amber Auge
Courtney J. was incredibly helpful in assisting me with my questions and I’ve always enjoyed talking with everyone I’ve come in contact with at EcoShield.
Shalin Patel
Robert is a great guy. Really knows how to talk to customers. Came to my house and took care of everything perfectly. I would recommend him to anyone with a pest problem.
Jonathan Fasano
Corey F came out for our service today. Very nice guy, completed the service quickly, and was thorough in going through inside and outside. I have been very pleased with this company so far!
Lara Kercinik
Have had David H a few times to my house and he is great. His knowledge and love of bugs is pretty darn cool. So glad to be using Ecoshield for so long - bugs stay away! Lara K.
Aimee Brown
MIchael was amazing. He did an outstanding job making sure our interior and exterior would be bug free!! We are beyond thrilled with his services.
Thanks again!!
Catherine Eden
Matt was very helpful. He quickly assessed our issues and set up follow up. We are very appreciative of his prompt service.
Christina Schreiner
Tony L. performed a very thorough extensive exclusion inspection of our home today. I was very impressed by his knowledge and expertise and recommendations. I would highly recommend Eco Shield Pest control to anyone that is looking for knowledgeable pest control service techs.
robert field
Derek just came to our house to take care of our outside and prevent bugs from coming inside. He also took care of inside our garage. He is very knowledgeable and was informative.
ppdougl
Matt, came today for our quarterly service and was very helpful and knowledgeable. I highly recommend this service as since we’ve been using it we have not had any pests bothering us in our house, and the best part is you’re supporting local business.
Kathleen McCoy
Customer service always the best. From the agents on the phone like Emma who took the best care of me to the guys in the field
Lois Ray
We just started with EcoShield 5-23-19 - Ernesto and David were the techs that were at our house. Tyler was the original one we spoke with. They were all very informative, polite, answered any & all questions. Two days prior to this we had Orkin out & signed a contract with them - thankgoodness I was able to cancel it. I like that EcoShield treats the entire property - not just the permiter of the house. I also like that they are non-toxic - we have a German Shepherd so that is very important to us. Looking forward to a bug free relationship with EcoShield!
Cindy Braden
Robert just stopped by today and was very professional and thorough. Even though it's incredibly hot outside he took his time making sure he covered everything we needed. Thank you!
James Kalasmiki
Corey has been very helpful each time he has serviced my house. Very pleasant, and professional. I will continue to ask for him to be our service representative. Thank you.
Veronica Garcia
Robert just left my home. Timely, thorough and professional. We’ve used Ecoshield for 3 years now and have never had to worry about the level or quality of service.
Richard Ganek
I spoke to Cindy in Arlington Heights , Il , yesterday and she was clear , polite and very professional , She helped me a great deal with my questions
Margie Hinshaw
Arnesto was the best tech! He knew exactly how to handle my ants. Took great attention to all the problem areas. He is a good representative for EcoShield.
Jackie Streem
Matt Doyle came today. He was excellent. Took care of all my questions. I give Matt 5 stars. Great job.
Erin
Nick came and took care of us today. He was very courteous, I told him I was about to put my 1 year old down for a nap and he asked to make sure he wouldn’t wake her if he knocked in a few minutes. Then he came in and sprayed in my basement, which is a clutter filled disaster, and said it wasn’t even close to the worst he has seen. Whether or not that was true, haha, he was nice to say that. He also explained what the spray will do for our basement spider problem. Thanks!!
Chris Roddick
We just had services with Matt Doyle from the Arlington Heights office. EcoShield is always very easy to work with and get the job done. Great company.
Neil Sullivan
I've used EcoShield for years, with a brief year off when I tried a competitor that promised the world. When I learned the competitor was actually much worse I couldn't wait to get back to EcoShield. Derek was onsite today and did a fantastic job - as every technician does for EcoShield. I definitely recommend them to help you keep the bugs, mice, etc. out.
Margaret Lortie
David and Derek were at my house today treating the inside and outside for mice, spiders, etc. and they were so thorough with their explanations of the treatment. Very professional and polite.
Harris Tucker
I ended up cancelling due to the terms not being what they promised but Courtney at the customer care team was very helpful with canceling my service!
Jessica Franke
Friendly, responsive and professional service. Courtney J. was very helpful to speak with in customer service. Very happy with my experience with EcoShield.
Richard Larson
Matt Doyle serviced my home on 12/5. Very nice manner and professional approach. Had a great visit as he worked.
Nicole Colaluca
Robert was great! He was efficient and attentive. He even helped us with our turkey frying plans for the holiday!! Top customer service.
Ahmed Baig
Sasha provided excellent customer service!
Elyse Chilton
We had Nick come by today. He was on time and very thorough. He took pictures of problem areas to show me and explained solutions. Very good service. Thank you!
Robby Soberano
Nick was prompt and very professional, he provided the services I requested without issues. I've had other extermination service providers in the past, but Eco-Shied has always provided the best service from the field technicians to the customer service reps I spoke with over the telephone.
David Nytko
Matthew came out for our quarterly service. He did a great job! This time of the year by us boxelders and stink bugs become a problem as they cling to warm locations on the omes exterior, but also manage to get in the house sometimes. He identified areas around windows where boxelders and stink bugs were congregating and getting in. He applied a powder that seems to be working extremely fast. He thoroughly explained all the services he performed and what to do if we spot further issues in between appointments. Thanks for your help, Matthew!!
Daniel Fitzgerald
Epithany Duke provided exceptional customer A 1 service when we encountered computer problem. After resolving the issue she promptly called back and continued to provide exceptional customer service.
Mary Howard
Ernesto came to our house today to assist with an ant problem. He was very communicative and seemed meticulous in his application of the pesticide. Ernesto answered all of my questions about the potential hazards of his products and made me very comfortable with their usage.
Matthew Odorowski
I can’t wait to use them again.
Taylor Riddiford
Matt Doyle was exceptional! Very knowledgeable of product and services. Extremely friendly! Removed webs from all the bedrooms. Awesome job Matt!
Brenda LoMonaco
Matt was very customer focused. He was very thorough in my addressing any issues. Very polite and and respectful of my home. Answered all my qustions. Great customer service.
Julius Riles
My name is Julius Riles, and my home was serviced today by EcoShield for pests.
I don't know the technician's name, but his service was courteous, professional, and thorough. I'm sure he introduced himself, but
i miss-placed his name.
Mahesh Viswanathan
Excellent, knowledgeable and prompt service by Jeff K. putting our mind at ease regarding mice, thank you.
April 2019 update - once again, knowledgeable and thorough service, this time by Derek.
Michael K
Tony came out this morning, was super friendly and did a great job of explaining the value of outdoor pest control in the winter. He also knocked down icicles and made some recommendations on my home in terms of entry points around the soffits, dryer vents etc.
Christa Wasson
Just had David H. come by and he was awesome! Very customer friendly, answered questions and super thorough. EcoShield and the team is the best, can't go wrong with their services!!!
Yelena Hontz
Stevie was my technician today. He was very nice and worked quickly. We would have no problems with him coming again.
Kallin Fattes
Joe was very professional and respectful. Without me asking, he even went out of his way to spray my kids playhouse for wasps.
Kent Carlisle
We just had Hunter out for our quarterly visit, and he did a great job... Also he gave us a few tips for dealing with common issues we had experienced over the past year or so...
Kandace McCarthy
Michael & Tyler were outstanding they were efficient and professional. I asked that they spray the inside as well as my garage and they were very accommodating. Thanks guys appreciate your service.
Matthew Kahn
Robert come through and did a fantastic job. He was very thorough and detailed with his inspection. I felt like he really cared. Thank you!
Nicole Grant
Tony and Nick were at my house for my quarterly service. They were friendly, knowledgeable, and pointed out a couple areas to take a look at around the house not related to the pest service. Great customer service!
Jacek Zaworski
I am very pleased with the results and the quality of the service. David is very professional and knowledgeable. I can truly recommend EcoShield Pest Control to anyone.
Great job.
pin ni
the service provided by Dianne was excellent, she deserves 5 star rating.
she listened carefully and took actions
Svetlana Kravtchenko
Derek is very knowledgeable, attentive. He explained the treatments well and answered my questions. I would like to request that Derek does all treatments in my house.
Kevin Green
When I needed assistance Courtney J was extremely helpful and professional her assistance to me.
Service from the company has been extremely good.
Jane Halsall
Derek and Conner were professional and reassuring. They politely went about their jobs and I felt better about my mice in the basement being found and caught.
Ann Cozzone
Matt Doyle did an outstanding job taking care of my pest. He also informed me that I had mice and took preventive measures for any further mice.
Jackie Murray
Corey F. did an excellent job with our service today -- he explained the treatment and how it is effective even with the cold and wet weather - he was thorough in covering the whole home and getting rid of cobwebs on the outside etc.
Jim Padgitt
Zachary explained in detail what treatments he would be providing today and what to expect for the winter treatment in February, 2022.
Sara Smith
Had a great experience talking to Cindy on the phone. She was very helpful and professional.
Pilar Norenberg
Tony was our service tech and he was awesome. Took the time to come inside and ensure the whole house was covered. Was extremely helpful and answered all my questions. Thanks!
Bill Klinger
Matt did a great job. He did a thorough inspection, provided us with a lot of helpful information and tips, and the help was very much appreciated.
Valerie Pierce
David H was out today at our house for our quarterly service. He demonstrated Excellent knowledge in pest control & we really appreciate it! I feel assured that we won’t have any unwanted guests!
Marta Zoltowski
Derek took the time to explain the situation and made aware of things we needed to know to help. He also was patient in answering all our questions and was on time.
Eric Droze
Dereck just came out for our quarterly visit and went above and beyond to help our upstairs ant issue and scope out the garage and entry ways for any issues! Highly recommend! We have a 22 month old and I'm pregnant so we love that it's nontoxic!
Janice Ziegler
Michael came today and did a fantastic job getting the cobwebs off the house and garage. Also, he sprayed the basement for bugs. Polite, professional, and went above and beyond.
Ronald Stewart (Ron)
Matt was polite, professional and did a thorough job. He gave good suggestions and explanations and addressed my concerns without issue.
Melissa P
Corey was here today and stopped in to catch my mouse in the house! A great start and he laid the traps out and will likely catch it tonight. Polite and knowledgeable about what I do next. Call EcoShield for Pest Control needs. Love them!
James Cawley
Customer service with Delaney was excellent. She was understanding and courteous. Great job!!!
Amy Johnson
Robert did a fantastic job! He was very polite and was happy to help & answer any questions while being outside in the freezing weather!
Judson Brooks
Donovan was friendly, knowledgeable, and patient answering our questions. Job well done!
Ashu Ratnakar
Derrick did an excellent of following by cleaning out all the disturbances in the house, laying additonal traps and communicating a plan on how to eliminate further rodents from entering our house. Excellent job
Makayla Toney
Had a great conversation with Trent Berg at the gas station and he got me very excited to sign up next month!!
L P
Another great service from Matt.
Matt Doyle was courteous and gladly took care of some issues I had around my home. Great job!
Giavanna Gonzalez
Samuel was great! Went way above and beyond to make sure he covered all of the areas of concern. Thank you!! He should literally get a raise.
Bari Green
Nick serviced our house today. He was extremely friendly, efficient, and went above and beyond to explain things to me. Extremely pleased!
Halley Lydecker
Nick was our technician today and honesty was the nicest tech we have had to date. He listened to where our problems were and went beyond. Thanks, Nick!
Dave Buisson
Great service from Dave I. He explained everything he was going to do, answered my questions and performed the service quickly. All was done with a smile and positive attitude. I really appreciate that level of service. Thanks Dave I!
Vladimir Vlasik
Matt doyle was very professional. Did our regular service and answered lots of my questions. EcoHield pest control service is always good and gives great results.
Kirsten Bedway
Awesome service from Derrick going above and beyond the already great service we have contracted for. Happy to have EcoShield helping us out as we settle into a new place.
Gina
Ever since I retained Ecoshield the pests in my home have all but disappeared. It has made a huge difference. David H. is very professional and is great on service calls to take care of everything right away! It's honestly worth the investment, especially if you have a pest problem and kids. Not a good combo. Thanks Ecoshield!
Tiana Cove
When we had hornets nests these guys came out, took care of the nests, and didn't charge us because we already had the service. Great service, great attention to detail.
Diane Whetter
Always have a good experience with EcoShield, they keep my mouse bug free. My tech today Derick was very helpful and answered all of my questions. Thank you Derick
Wilivaldo Reyes
Matt D. from the Arlington Heights office was professional and informative during his visit. He was punctual for the appointment and provided knowledgeable responses to my questions.
Parth Panchal
Derek was great to work with! He took great care when spraying down the house and provided helpful feedback.
beth wiggenhorn
Steve did a great job, very efficient and thourgh checked all entry points, refilled any baits, replaced some areas and explained details of how things work to reduce rodents.
Alison Gore
Matt Doyle was awesome and made me feel very secure with no more issues! My dogs also loved him haha
Caitlin James
Nick just came to do our quarterly service. He was well informed and professional. It was a pleasure having him provide service.
Sue Quinlan
Steve was our tech. He was very friendly and did a thorough job inside and out. We’d love to have him as out regular tech.
Ruth Jacobs
Derek was her he sprayed inside and out, inspected the house and took care of the bate stations. He's knowledgeable about the insect/mouse behavior and he did a great job
Edwin Swanson
Derek was most professional and thorough. He uncovered a possible critter problem which I can now keep a eye on. Nice job!
Hope Caronia
Nick did a great job today for our quarterly check up. He made us aware of a possible entry point for mice.
Terri Cremer
Matthew went above and beyond. Got every nook and cranny for me. Polite and on time. Did not refuse to go back to truck for extra supplies, as has happened to me when technicians were running late.Great job!
Kate Holcomb
Matt was very friendly and listened to my concerns. He offered advice and solutions to help. He checked all areas of concern and explained why they do the service they do during each time of year.
Denise Alianello
WILLIE WAS VERY HELPFUL AND UNDERSTANDING AND PROFESSIONAL.
Graciela Bucio
Nick and Cory did an amazing job protecting our house from all kinds of bugs and insects. Now my kid and my family can enjoy even more outdoors!
Irene Homberger
Ernesto was prompt, and courteous. He completed the inside spraying and the outside. It was easy because he was conscientious and worked well to complete the task. He is a valuable worker for Eco-Shield!
Richard Atanacio
Derek was awesome. He was friendly and very informative. He treated the house and garage and made sure everything was good.
Alexa Nunez
Javier did an excellent service on my home he always goes above and beyond.
Joanne Steiner
The customer service rep was extremely happy and helpful with my question. She was able to get the answer quickly.
Lynn Francis
Matt did a fantastic job!! Super friendly and I LOVE that he was on time and didn’t have to spend my day waiting around.
chris hamilton
Matt was a wonderful technician he was very knowledgeable about everything and set us up to further our experience. He was great.
Rod Tiongco
Derek was great. Provided extra information for pest prevention and household care. He was very through and provided great service!
Michael Johnson
Very professional and thorough - Tony Lawless did a full inspection recently and pointed out vulnerabilities.
Tanya Staggs
Matt Doyle was thorough with our service and offered the mosquito service for next season. We are well satisfied today!
Marta Mims
Robert was very professional and kind; addressed our concerns and took the time to do an excellent job. I am one happy customer: )
Maria Orduna
Nick came out for service today. He was fast, polite and on time. Went above and beyond when explaining what he would be doing! Thanks Nick!
Jordan Valsted
Matt Doyle was extremely polite and helped me reschedule my appointment. Staff is always friendly and helpful.
Kimberly Dimas
Robert came to my home today for pest control. He was very knowledgeable and professional. Thanked me with a smile,well done Robert!!
michael neese
Matt Doyle serviced our home today. He was very professional and answered all of questions. Appreciate his excellent service.
Nick Stanfa
Matt did a tremendous job in checking out area to find problem areas and explaining the treatment and how it works. I am very pleased with him.
Eddie Schweisthal
Top notch customer service experience from Zarefah! She was extremely informative and made sure our pest issue was taken care of quickly. We are now pest free! Thank you.
Monica Schaffer
Derrick was extremely professional, helpful, able to put our minds at ease, and provided us with the skills to research and educate ourselves on certain "pests". Thank you Derrick.
Bonnie Whildin
David Hoffman was here and was very knowledgeable and took time to explain things.
He also gave me suggestions to stop the small flies from entering the house.
Thank you so much!
Bonnie Whildin
Alison Aldrich
We love Nick! Can he please come every time? Really nice, thorough, professional, and even my dog likes him!!
Heather Martin
Nick just did our service today. He was very friendly and helpful. We have had no issues with Ecoshield!
Jose Bahena
I feel good with this service thank you
Joan Pritchard
Had a great , professional experience.Derek was very thorough in explaining the products and procedures. Thanks for the great service. Nice to know the house is pest free.
Lisa Giannone
Jose was very polite and responsive to issues addressed. He was extremely professional. Thank you
John Schrepferman
Derek was extremely thorough and took his time explaining what and where to look for pests and how they can enter our home - great service!!
Carlos Aranda
Derek, did a tremendous job by checking our home for inspection and following up from previous appointments!
Great service and professionalism!
drasbid
Matt D. was very professional and thorough. He found some new pest activity and took care of all our concerns. I would love to have him back.
Laura Truax
Stevie was my tech today. He was great - helpful and explained things thoroughly. It would be great to have Stevie as a technician every time.
christina crum
We just had Steve from the Arlington Heights location. He was very polite and professional. We would welcome him back for our service again!
Robert Lustman
Michael came and serviced the home. He did an excellent job explaining what he was doing, he was very cordial and professional!
William Cree
Nick was Amazing very professional and polite! We appreciate you for being early for the appointment. Highly recommend eco-Shield they are very professional!!!!
Joseph Kosinski
Our initial treatment was performed today. The service tech was very professional and explained the treatment in detail, also answered all our questions. We are satisfied with this service
Patricia Abarca
Javier did a great job he addressed all my issues and was very helpful.
Will Noonan
Zak was excellent on the phone. Helpful, professional and good-spirited. The company is very responsive to any particular issues and concerns.
Katherine Frazier
Robert completed my son's service in Hampshire this morning and did an outstanding job. Very professional, answered all of my questions and concerns. Thank you EccoShield.
Michael Nelson
Nick did great a job with a the service today and was very well versed on my questions and was thorough with his explanation of what he did.
Glenn Zomchek
Michael did our initial treatment. He was excellent. Very friendly, knowledgeable, and patient. I would recommend.
Nichole Hermes
Cindy was very fast to assist me. Happy with my service. Thanks
Mel Davenport
Ben is great at what he does and we appreciate his patience in providing pest control services even when it means us juggling our German Shepherds around so they don't get in his way.
Tom and Laura Herzing
Great service both inside and outside of our house today by Robert, our technician. He was very professional and personable.
Laura Anderson
David H and Tom did a great job servicing my home. David is very knowledgeable and answered all my questions.
Cynthia Schneider
Tommy was our serviceman today and was very kind and efficient. We’ve been very pleased with EcoShield’s service and would recommend them to others.
cheryl jaeckel
Derek was so friendly and informative!
Stevie G was my tech today exceptional today and provided good customer service
Olivia LaPorta
My technician today was Stevie G very informative. Opened our eyes to the mice activity going on! Great service!
Todd Hawes
Steve was out today and did an exceptionally thorough job of soaring both inside and out. He was incredibly friendly and informative as well.
Ajay Kumar
I had Michael today.
Had a wonderful cleaning done. Now my kids can roam free.
Thank you very much.
Gosia Hruswicki
Matt Doyle did a great job on our property.
I am very satisfied of his work.
Michele Prather
Derek serviced our home today and was very thorough in explaining our services and fast! We have not had any pests issues for a long time!
Robin Slack
Matt is friendly & very informative about their service and on what issues we are having. Glad to be a customer and would love to have Matt back on a regular basis.
Gma Sonntag
Courtney J was very polite and answered my questions promptly. She is an asset to your team!
MrJaspergordon
Michael kicked the insect butts!
Awesome service above and beyond we were so happy for him to be our dude today!!! Rock on Michael!!!
I-Wah Chang
Robert was very friendly and worked very efficiently. He also worked around the furniture and plants that were against the walls he needed to access.
Sudheer Aswathnarayana
Nick came this afternoon for the regular survey and he did a wonderful job, inside and out. He spared and cleaned the exterior. 5 Star service
Tammy Bennett
David H. just did our treatment and did a wonderful job. He was very thorough and listened to my needs.