Reviews of Terminix. (Pest Control Service) in Baltimore (Maryland).
Terminix
530 McCormick Dr Suite M, Glen Burnie, MD 21061, United States
Description
Information of Terminix, Pest control service in Baltimore (Maryland)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Terminix
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Popular times
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Reviews of Terminix
I never knew much about Terminix, but when we were having mice in our storage room we decided to give them ago. Our home inspector Stan was so friendly and wrote out what we needed to do. We have had great service from the whole team and they communicate with texts and calls. Highly recommend!
I rented a condo that turned out to be infested with creepy crawlers. I was alerted by the air vent cleaner & immediately called Terminix. (They were great working with me with my mom’s vermin infestation so it was a natural choice.) That was several years ago and we still have a relationship. If my landlord would fix the entry points it would help. 🙃
Our technician Avery did a wonderful job during the termite inspection. He was very polite and respectful to our family, highly recommend this company for all of your inspection needs!
We have been using Terminex for many years and have always been satisfied. Andrew has helped us with a rodent problem and he has it under control and we thank him. He is a good man!
I called Terminex to deal with a rodent issue, specifically. Terminex sent an inspector who examined every nook and cranny of my condo and made some recommendations regarding blocking entry points for the rodents. The technician then came out, further inspected, and set a multitude of traps for the rodents. He also sprayed my unit, inside and out, for other pesky critters, all the while explaining what he was doing. I found the Terminex personnel to be courteous, thorough and highly professional.
Our technician, Brandon, is absolutely outstanding. He is professional and personable. He remembers our home and treats it with great care.
Your company always wants to show up in the colder months, I would prefer that you show in the warmer months when the termites are active. This year your company just showed up unannounced an unscheduled by either my wife or I. I just happened to be home at the time, I find this very unprofessional.
My experience has been very positive and satisfying. Plenty of advanced notice, thorough and friendly service, and excellent reporting of findings.
They do a good job, and come out if you have have an issue between services.
Check and replaced bait traps for termites, provided pictures as I wasn't at home. Texted in advanced and sent timely report.
We already had contracts for termites and pests, but last time they did an “exclusion” to get rid of the mice and seal all the holes they used to get in. They took the extra time needed.
Terminix did a terrific job in all categories above. To include repair of my crawl space.
Zackary the tech is very good, didn’t complain one time even in a tight craw space to work in.
Great technician.
We have always been pleased with Terminix's performance and responsiveness. Our technician, Nathan, and our termite inspector, Sherri, are outstanding, knowledgeable, and very courteous. We have been with Terminix for almost 15 years and partly that is due to technicians as these two!
PROS: Service is reliable and easy. Company has a good reputation. Technicians are pleasant and professional.CONS: Cost seems rather high and rises every year. Sometimes we receive little or (as this time) no advance notice of the annual appointment.
Very happy with the local Terminix branch that provided my service. I have been using them for over 20 years. But it did take me over 7 months and a lot of stress to have a termite damage claim taken care of by this local branch. Several calls to Corporate helped.
Because you call the day before and if that is inconvenient, your agent does not make the new appointment that I suggested. Also, I waited one (1) month and NO ONE contacted me about rescheduling. I had to initiate the call and then when I was given a date, the tech called me on another day to fulfill the appointment. And then, he wasn't clear on why he was coming by. It was for the annual termite inspection. You folks really have to get your act together.
Nathan is simply the best. That
‘S why he’s had out vote for almost 10 years now!
Technician is very thorough and respectful of our property.
JeRoyce is one of the most professional, knowledgeable, and responsive Technicians at Terminix! Whenever we have a question, or need service right away he answers the phone, and/or shows up at our residence on time and takes care of the mice issues in the garage. He then makes sure everything is setup right. If a mouse tries to make its way in, it never gets far! The way JeRoyce has the traps set has given our family peace of mind. He is personable and now has a good relationship with our family. I am so glad that he is my assigned Pest Control Technician at Terminix!
Terminix had been my termite service provider for over 30 years. Their initial and follow up service in the 1st 3 years along with my own perimeter treatment twice a year since has successfully prevented termite invasion of my home all these years during their yearly and my own inspections.
These guys are no joke the team came in with every intention on getting the job done, and so far they have done just that.
Terminix has been servicing my home for about 10 years now and I've ALWAYS found them to exhibit the highest integrity. I signed on for the quarterly visits so they never far. And on the occasion I need a little a quick visit in between, they are Johnny On The Spot, and it's no additional charge. Plus, the technicians have been professional , nice guys, and happy to discuss the process and respond to the specific house needs. Kudos!
Ron who has been servicing customers for 32 years was great! This was my initial visit and he took the time to get to know me and the issues we were experiencing. His experience and level of customer service confirmed I made the right choice by selecting Terminix. I will let my friends know about Terminix and that they should go with them if they have any pest problems. Especially if they live near me since Ron will be servicing them. I’ve dealt with many companies in my line of work. Employees like Ron are a rare find and a dying breed. My only suggestion make sure you hold on to him.
Our technician, David is very professional. He is always on time and is always responsive to our schedule. We appreciate his thoroughness and explanations of the work he is doing. His answers to questions demonstrates knowledge and an understanding of any concerns. He represents the concept of customer service.
Our technician Nick was kind & thorough. I’d rate him a 10/10! He contacted me the night before, although we didn’t chat & the day of. When he arrived we reviewed my concerns (carpenter bees & a rat). He treated our property & said he didn’t have a rat trap so he’d set up an additional service stop for us next week. Thanks Nick!
However, I’m extremely disappointed in Terminex’s online system & responsiveness. We noticed our carpenter bees were back and making new holes in our back step railing. Despite being close to our mid-August service date, I requested an additional service on the afternoon of August 1st. Carpenter bees were causing damage to my property & as I’ve been told, I’m well within my contractual agreement to request service. I received a confirmation email of my follow up request stating a technician would contact me and NO ONE DID.
While Nick apologized, not that it was his fault, the fact that I’m paying for a service & my request was ignored is unacceptable. Sure I could have called & followed up myself, but I was 9 months pregnant & now have a one week old baby. So by the time someone came out, Nick for my regular service, there was MULTIPLE carpenter bee holes in my back steps.
While I’ve been very pleased with the technicians that have visited our home for treatment, I’m frustrated with the company. For our annual termite inspection someone cancelled the inspection appointment I purposefully made on a day I could be home without telling me. (I had a confirmation email of the appointment. No notice of cancellation) No one could tell me where the appointment went & I had to reschedule. Then this. I’m starting to feel like I need to find another company that maintains better records, cares about the treatment of their customers, and responds.
Curtis was the professional technician that responded to our home to remove a bald faced hornets nest. He clearly explained the process upon arrival and worked quickly to remove the nest. He ensured I understood afterwards any further steps needed to prevent reoccurrence. Very friendly and hard worker, highly recommend!
Service gives me peace of mind that regardless of how my tenant might keep the house, I won't have bugs and critters. It is a tax deductible because it is my rental too, so I won't complain.
Inspection was thorough and efficient. Technician was on time, and we had scheduled the inspection only the day before. We have an annual contract with them, and the inspections have always been of the same quality and efficiency.
My Terminix Rep, Jimmy Jackson, was absolutely amazing. He was knowledgeable and ensured that I had complete understanding of what was needed, and what I would be receiving with my service. He was very kind. Although his job is to extend satisfactory customer service, he didn’t do that he gave exemplary service. A few days later I received my service and so far so good. Satisfied customer. Thanks Terminix. 😃
The serviceman did not volunteer to change the glue boards, but he did leave a few for us to change them. We do not have any extra glue boards left to change them between visits.We are concerned that we did not receive a phone call or an e-mail notifying us of the scheduled service in advance of the visit. The serviceman said he called that morning (we did not receive the call) and we saw an e-mail that morning stating that he was on the way. We need at least a day prior notice because it is important that the serviceman has access to the basement and the garage so he can treat these areas.
I'm on the fence with this company. I have a contract with them and they do get rid of the bug issue, my only gripe is with the customer service. If you are a new customer, you have no issues getting someone on the phone BUT! If you are an existing customer it becomes next to impossible to get someone on the phone.
Fix this issue and ill give them 5 stars easy!!
I would have given a score of 10. However, I spoke with 2 customer service agents on Tuesday. The first agent was rude, hostile, and attempted to be very persuasive. Instead of having patience with me was rushing. Furthermore, when I was scheduling the appointment I stated I had just lost a family member and have to book my appointment around that time. The agent acts if I did not state anything that was important. At that moment, I decided to cancel my appointment. Later, I called back and spoke with a different agent who was understanding, patient, and understood my time restrictions. Even when the specialist came out he was so pleasant, respectful of my home, and informative. The initial person I spoke to is a poor representation of Terminix.
Everyone was friendly and my technician was on time and explained everything that needed to be done and the plan! I love that multiple pest services can be included in your plan! We are trying to deter rodents from our backyard and getting into the trash and get rid of ants and it’s good that they can take care of all of those things I’m happy about that.
I was throughly impressed with the professionalism of my service technician. He reached out the day before to tell me when he would be arriving. His explanations and expertise during the pest control application was impressive. Highly recommend Tim and Terminix.
I have had fantastic experiences this year with my two annual inspections, termite and exclusion [squirrel] services. Andrew and Sherri were professional and personable. They were very thorough with their inspections, pointing out important issues and answering all my questions. Their team leader, Christopher, was quick to respond to my inquiries, and schedule service. I have been very pleased with the service that Terminix provides.
The primary reason we continue to use Terminix is the service that we receive from Richard. He is so professional and communicates in advance that he will be coming later in the week. He then communicates when he is on his way to the house. Whenever I have contacted him about a specific concern prior to his visit, he has replied immediately and take care of the issue and then follows up to let me know what he did to address it.Great people like Richard are why we use your service!
Replaced old attic insulation with new updated insulation that contained a lifetime guaranteed to deter further rodent infestation. Sealed all possible outside and attic entry ways and installed outside dryer hose cover.
Mr. Parsons,
Is very knowledgeable about his work and pest, we have a garden outside and he made suggestions on what we should do. If we have issues plus when we asked him questions about what he was looking for he gladly answered them and explained why he was doing it. For instance he flashed his light along the walls and explained to me that he was looking clues of termite damage if we had any.
His inspection was top notch, he made a phone call a d had a service person come out the same day to service my house and property. Once the young man was finished he explained everything to us. He installed termite bate base traps around the outside of my house.
My Dad was in the business for over 46 years he would have been satisfied with the two of them on their job knowledgeable, thank you.
The technician actually arrived early, was very courteous, and got right to business. His inspection was thorough and swift. Very professional!
Very friendly staff and were out to give an estimate the next day when had termites. After initial diagnosis, out within the week to begin treatment. We also have biomonthly ant treatment and very kind and courteous staff on the phone and technicians. Explained what he will be doing and notified me if there were any changes or signs of new activity. Having them come is so worth the money!
Two Terminix associates recently came to my house for inspection and service. Both were extremely knowledgeable, friendly, and helpful. I appreciate the great attitudes and exceptional work ethic. Keep up the good work!
Technician did an awesome job.
Explained every step and advised me what I could expect from the 1st treatment.
I already told my neighbors how happy I am with the service.
It was good. They came in and performed the services needed and it turned out fine.
today, Giles Obryant was awesome. He did a great job, was very thorough and detailed with me. Our 1st technician that was here (can't remember his name) last week, I'd also give a 10. He too was extremely informative and thorough. It's nice to see people that truly care about our well-being and offer great solutions to our pest problems.
The technician arrived within the two hour window set for a regular maintenance appointment. He was courteous and professional and did a great job of spraying around the house, getting around the edge of the deck too.
I've had Terminix service for several years, with four annual visits. I initially called Terminix because of an ants invading the house. What I didn't anticipate was that in addition to eliminating the ant problem in the house, I now see far fewer ants outside when I garden (in some spots around the house, there used to be so many, they would crawl up my arm while I tried to weed) I no longer have huge spiders spinning their webs between the lamppost and my house and the mud wasp nests get swept away. If, between regular visits, I see a problem developing, I just call Terminix and at no extra charge, Nnamdi, my Terminix technician, will come out and take care of it. I also like the fact that I always see the same technician - and not someone different every time. I'm very pleased I called Terminix.
Technician was prompt, courteous, and thorough.
A wonderful, caring professional came out to our home for our yearly check for termites.! He made our day! So refreshing. We have had Terminix for many years! One of the best decisions we have ever made!
Terminex has always been and continues to be very attentive to the needs of their customers and for this, I am both grateful and thankful!
Because of your caring enough to endure that all your employees do their best to value the property of their customers and excel in giving the best service possible each visit, terminex will remain a valuable company to the community and our area.
Please extend my sincere thanks to Nick for always doing a great job!!!
Ms Ruby Henley
Ray always does an excellent job. He listens to what are needs are and lets us know what he will do or what we need to do. Always cheerful.
Friendly, professional, and hard working. Great experience.
Service Technician Christopher Marcelin did an excellent job when he serviced our home on 10/04/2019. He knew what he was doing and since then, we have not seen any pest. Excellent work!
Both Alvin Bowman and Nathan Schreck were extremely helpful and courteous. Alvin came out to my home and allayed my fears about possibly having termites. I was so impressed with him that I signed up for the pest control service. Nathan came out the next morning and applied the treatment right on time and was so polite. I feel so very grateful to have this service and to know I have selected the right company to meet my needs. Awesome!!!!
Exceptional pest control service, top-notch customer service, and a great value that's not too expensive. What more could I ask for? With Terminix, I don't just feel like a valued customer, I feel like more like a valued family member. Keep up the great work, Terminix!
Their treatments are very effective, customer service reps are friendly, but some of their field technicians do not come with all the equipments needed to complete the service call on the first visit.
Keith was on time, as he usually is! He is always very thorough when doing his inspection, which I love! He asks me questions about what I have been noticing to know what he should look for. He is always professional and tells me to call him if I ever need anything at all!
We have been with Terminix since 2001. We have been extremely pleased with their customer service. Mark is our technician and he is awesome!!! So professional. Always goes the extra mile! :)
I love Terminix!! I have been a customer for many years. The technicians and customer service personnel are the best! Always professional and kind. They care about their customers and take pride in their work!!
5 star service, on time and friendly. My technician explained what he was doing when I walked around with him. I only subtract a star because I feel it was a little pricey, but maybe I'm just a cheap skate. I went from lots of ants around my home to almost zero in just a day of service.
Jeroyce was fantastic. He was so professional and hilarious to boot. He explained everything step by step. We cannot wait to see him again for our next appointment. He deserves a raise!
Our Service technician, Brian, was wonderful. He addressed a current and annoying issue we had in the house with moths. He identified possible causes, and provided a solution, and the issue seems to be completely resolved!
Terminex is very effective at getting pests away! The technicians we have had over the years are so friendly and knowledgeable about every kind of pest there is. We have never had any pest problem for the past 19 years, if we see something, they are right back to take care of it with no extra cost. I would highly recommend Terminex to anyone who lives near the water and woods as we do to exterminate all of the pests!
They were very responsive and worked hard to solve a problem when we had a major ant problem that was very upsetting to me. Bryan is so easy to work with and treats customers with respect. He is knowledgeable and works hard to make things right.
the technician was prompt, professional, and knowledgeable. He also offers to return between scheduled visits to re-apply chemicals for when the weather abruptly warms and ants appear, which is very helpful.
The staff is very respectful, pleasant, and upbeat. Very willing to please! Besides the fact that I haven't had anymore issues with bugs in the house since the 2nd visit (took a little bit to get it under control) EVERY associate I have had in my home has been A+.
I like knowing the exact window for when the service is scheduled, and my technician, Jeroyce Montford, always shows up right on time, completes the work right away, and is done before I know it. Best of all, we haven't had a bug problem at all since the service started.
Our Terminix technician (Curtis) always does a great job, explains what he’s doing, and always happy and smiling. Awesome service
Shop around, extermination is a very sketchy business. Terminix is okay but you need to keep an eye on them.
The response to our problem was swift and it was effective. We may have payed quite a bit more than we were looking to but you can’t put a price on piece of mind.
Your technician does an outstanding job explaining what chemical he is using and what it is for. He tells you what pests it controls or prevents and for how long. He answers any questions in a most professional manner and is always courteous and friendly. Newton is a great asset to Terminex.
I have been very satisfied with my services from Terminix.IWe live near the Water,so in the Summer,we have a lot of different insects to annoy us.we have always had a big problem with Aunts.Ever since we have had Termini treat our insect problem,we have not seen any sign of Aunts! Thank you Termini for eliminated these petty little pest from our property!
First time dealing with terminix. So far I am liking everything about the services they provide. The inspectors are very nice and honest.
The technician who supports our service is personable and professional. He provides timely advice, follows through and follows up on all the concerns we've discussed.
Our tech is always polite and professional, gives notice in advance of treatment dates and is accommodating with adjusting date/time, and follows up afterwards.
Jimmy Jackson came to my home and was very professional and personal. He inspected my home and outlined a pest control plan that addressed our pest concerns. He answered all our questions and made the entire process easy.
Regi Eley explained why spraying inside the house was no longer recommended by the Dept of Agriculture. He also was very willing to perform the allowable services in our trouble areas. He was very courteous and did a thorough job.
The technician was fast and extremely informative. He also made sure we knew what we got with our yearly contract, what he found, and how to get ahold of him if we need him to come back out.
The termite treatment has been effective for almost 20 years and visits are regularly scheduled and thorough. In addition, the technicians are courteous, thorough, and efficient.
Our tech is friendly, professional and knowledgeable. We always receive notifications before, during and after service is provided.
Technicians were professional and effective
I've been with Terminix now for almost 20 years - great company and awesome technicians.
Other pest control services are chaper and easier to work with. But Terminix did keep my home oest free.
My Terminix person is very knowledgable of what's the best product to use for my problem areas. Inside and out side services. I saw a big difference within 2 visits to my home...
Terminix is awesome.We have been using them for many Years now.We have always had a huge Aunt problem,living close to Water.Terminix remedy the Aunt problem.They are always prompt and text me to let me know when they will arrive.Polite,friendly service.I highly recommend them!
Everyone at Terminix was excellent. They were courteous and professional while explaining the treatments and what to expect. They exceeded my expectations.
The Terminix tech was WONDERFUL!! Very polite and knowledgeable. He answered every question and I felt 100% better that my home was being protected.
Tobias was wonderful. He was very detailed and explained things as he went along. He answered all my questions and even some very strange questions from my 7 year old. :). I appreciated him very much.
Good service. But, they offered a liquid termite treatment for $500 and later told me it would cost $1100. I'm not happy about that
When I think of pests, I call Terminix. Their agents are well informed, reliable and will eradicate any pest that invade your home. Terminix is always on your side, but remember, you need to do your part in this equation-CLEANLINESS.
Loves this company. The tech calls to day before and goes over which service he's doing and then calls after he is finished and to confirm what he did. What's not to like.
Very nice people and very professional service; my only issue was that they kept quoting different prices for different things and it got confusing.
I absolutely am not a fan of house centipedes and just want them gone, gone, gone from my house. With Terminix we're getting there!
They get the job done. Sometimes it's hard to get in touch with them and no pest control services guaranteed. But they get the job done
Terminix has always done a great job and continues to ensure I have zero issues with pests in the past 3 years they've given me service at my home.
The tech was very polite, showed up on time, was profession on the job and explained what he found thoroughly
They are always professional, on time and answer all my questions before, during and after the service.
So far I am happy with Terminix. Keep up the terrific work ethic.
Our Terminix tech is always on-time, friendly and quick but though, he gets the job time with minimal inconvenience to our day.
Technician inspected all areas of the residence and explained that no termites were noted.
Good communication from beginning to end.
Great technician - Ray. Very thorough and flexible. Used them for years and no bugs/creatures to deal with.
The tech Andrew was thorough, professional and customer friendly. I am please with Terminix's service.
I have been seeing results right away. They was listening to all my areas of concern and sprayed and laid traps.
Consistent with our thirty years experience with Terminix both here in MD and NJ. Expensive but worth it
They did a great job. Controlled the ants so far and the technician was very informative and friendly.
Excellent service! Larry Rockstroh has been my Technician for years and apparently knows what he does well! Yeah, Larry!
The tech that comes out to serve me is wonderful very knowledgeable has been doing this for a long time and is very thorough.
It works. No swarmers or termites at all this year. It's a must for any homeowner.
The technician was thorough and well taken care of hidden ants nest.
They keep my home pest free and come whenever I need them! Love Terminix, worth every penny!
The technicians were professional, on time , knowledgeable and clearly explained the treatment plan.
Nick and Yapi was great. Yapi came out and listened to what I needed done. He accomplished that job effectively and efficiently. Thanks guys.
Alvin was very professional and knowledgable. Came out the very next day and did inspection. Really appreciated that.
My Service tech Nate is friendly, knowledgeable and does a great job with excellent communication.
Best customer service I have ever experienced. They are professional and friendly, easy to communicate and they care for their customer
Consistently excellent service by Cory Jones at Terminix, for many years now!
Every year I have problems with scheduling--Terminix wants to show up when they want & not when I want
Service was great! Haven't seen anything since. Would recommend Terminix to Everyone!!
Good work
We have come to rely on Terminix for quality service and polite, knowledgeable techicians. Thank you.
Adeyemi did a thorough job treating the outside of my house for ant prevention.
Great
Very professional and courteous. Good service for the price.
Best service. Dedicated professionals that get the job done right the first time.
The service Technician was knowledgeable and got the job done.
We can always count on Terminex when needed. Sean has been great!!
A one stop complete service that is reasonably priced and with good communication from all the techs that preform the services.
Very happy with initial inspection and treatment plan.
Very informative and helpful. They arrived on time and they addressed every possible issue I had for them.
Great service and they show up on time on the date they say they are coming.
Prompt and professional service!
Andrew was great. Very courteous and answered all my questions
Our pesky bug problem is no more! Thank you for the prompt, friendly, and professional service.
Satisfied customer over 30 years, both in NJ and MD.
Service always on appointment and is very accommodating when special request come up.
Did a very good job and was very pleasant to deal with.
Nick has gone above and beyond for us, extremely professional.
Curtis was efficient, informative, and kind.
Professional, kind, responsive and attentive to our family needs.
We appreciate the work the Terminix offers.
They are very quick to help solve a problem. David is great..
Service technician was very nice and polite.
They really know job clean n polite on time
Thank u
Beyond my expectations
I haven’t had a problem with bugs since I have used Terminix
The service is well priced, very effective and done in a timely manner.
Fast service! Very friendly staff! My pests are gone! Fantastic!
Prompt service . . .
Seems useful but way too expensive!!
Excellent service and great follow up on any issues
Have had them for years now. No more termites!
Quarterly general service
Honest, straight forward and at a competitive price. Bill Goforth
Terminix is a great pest control service.
Prompt and helpful technicians.
They are very professional.
Cost is low and service is good.
Amazing tech Steve!!!!!! He is awesome!!!!
I really like that I get the same rep, Mark Taylor, who is very efficient and accommodating to my needs. He always asks me if he can do anything extra for me while he is here and has a great smile on his face. Glad he is my representative. Thanks so much.
Great.
Very nice
I can sleep now
Excellent
Good place, bad call
Good, timely service
on time, quick, efficient
😃😃👍🏾👍🏾👍🏾 …
Details explained earlier
Professional and friendly.
Great service
Very helpful
Knowledgeable
Tech was on time, courteous, and very professional.
Great customer service and Bryan is a very professional technician.