Reviews of Orkin. (Pest Control Service) in Baltimore (Maryland).
7484 Candlewood Rd Ste E, Hanover, MD 21076, United States
Description
Information of Orkin, Pest control service in Baltimore (Maryland)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Orkin
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Open 24 hours
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Open 24 hours
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Open 24 hours
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Open 24 hours
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Open 24 hours
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Open 24 hours
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Open 24 hours
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Reviews of Orkin
Our Orkin technician was very kind and helpful as they navigated our house with the spray. They helped us move furniture to get to our baseboards and were wonderful about getting all areas with the spray. They gave detailed explanations and our total for the first visit was cheaper than what I had though it was going to be. Overall it was a great first experience. Thank you Orkin!
Had just moved in and wanted to ensure no issues with ants, etc so had Orkin come out. David F was awesome, arrived earlier than expected (but called to make sure that would be ok). Great and quick service. Appreciated him walking me through the things he was doing and why.
Brian arrived on time and was eager to get started. He called me to let me know he was there and that he would start on the exterior until I arrived. When I arrived he was very professional making sure that he treated my home and announced himself around the house for privacy reasons. He and I spoke at length about my mosquito concerns and devised a plan that may work in the next season. We will see when that time comes but for now I am thankful for his professionalism and knowledge. I would not only recommend Orkin but specifically Brian.
The inspector/sales person clearly explained every aspect of my termite treatment. He found a couple of issues I was not aware of and offered to take care of them also. I have an unusually high activity of carpenter bees. The sales person told me how to get the company to inspect for carpenter bees and get them treated if necessary. He did not try to sell me a service I didn't want.
The technician who did the work showed up on time and did a very professional job. All personnel were pleasant and helpful.
This might sound quite routine, but I have dealt with several other pest control companies. None of them came close to Orkin's level of service and willingness to find a way to do everything what I wanted without including unwanted services. I wish I had called Orkin 12 years ago when I first moved in.
Great professional service. Tyrone was attentive to all of my concerns and delivered treatment methodically in all problem areas. He pointed out areas of concern and told me what I could expect to see in terms of remedy. Great job
Orkin was the first company to answer the phone and setup an appointment, and for first thing in the morning. The professional gentleman was early for his 10am-12pm window. He neutralized, then removed the basketball sized bald faced hornet nest from overhead in my magnolia tree. Great service all around!
We used Orkin when we purchased our home and Giovanni was amazing. Extremely professional and detailed. He went over and beyond to make sure we were all set!
This is my second time using Orkin. No one referred me so I took a huge chance the first time I reached out to them. I was surprised and extremely satisfied from the minute I inquired online for services to the minute I canceled services. The same process for the second time but this time, I do not plan on canceling services as time around.
Craig managed to rid us of several wasp nests in our attic. He was professional and very accommodating to our requests. Highly recommend this service.
Giovanni did our service and he did a great job. He is friendly, very knowledgeable and professional. We are very satisfied with our service, thanks again Giovanni.
Darnell is an excellent example of stellar customer service! He is knowledgeable and thorough. He represents Orkin very well!
Our service provider (Marcus) is very responsive. He takes the time to listen to determine next steps. We appreciate him and the amazing service he provides to our home.
Contacted Orkin to get a home inspection and preventative treatment for termites after discovering a nest in the yard. Shawn did the inspection, and was very professional and informative. He took the time to answer questions, and do a thorough inspection. I chose to get a spray done and he scheduled it on site in only a few minutes, for a date the same week.
Chris came out later that week to do the spray treatment, and he was also top notch. He went out of his way to patch up some pest problem spots that had nothing to do with the original termite inspection (spots I didn't even notice or know about!) and did a super thorough job with the spray. Very communicative and customer focused. Orkin made the entire process easy. 5 stars from me
The experience was great from the initial call to get more information to the actual service. They were able to fit me in pretty soon after my call and we're extremely knowledgeable. They answered all of my questions and were very patient and understanding. My exterminator, Marcus was polite and efficient on the date of my service. Highly recommend!
As a new customer, arranging service was easy and efficient. The technician who showed up (on time) was friendly, knowledgeable and explained everything clearly. He treated the whole house and was thorough. I was very pleased with the service.
Sean called ahead of time, was here within 10 minutes or so went to work straight away. When I had questions he seemed very knowledgeable, friendly and eager to exchange. I'd recommend Sean for continued service. Thanks.
These guys are real pros. They give honest advice, no BS and will spend extra time and add extra treatments just to make sure the job is done right. Plus, I can confirm they have the best price, I got quotes from several places first.
Technician was very professional and thorough. Explained all services and spent the necessary time to complete all treatments properly, including removal of a second floor hornets nest.
So just wanted to say I was pretty impressed. We have Ants(new house, new problems), and Scott walked me through dozens of different home issues I may have to take care of. None of it was for profit, they were just general home ownership advise and suggestions that were REALLY helpful with my new house. It’s the first time I’ve ever owned a home, but Orkin has a customer that’ll be sticking around for a long time.
I'm so grateful to have used the services if Orkin, and Walter for extermination of baby ticks. They helped tremendously, physically and emotionally. Highly recommend!
We switched from Terminex to Orkin for everything from pretreating for fleas, to little black ants, drain gnats, and general pest control. Orkin is great bc the people who come out m Ow what they are doing, & educate the customer on how to avoid issues, what problems areas are and aren’t always trying to upsell the customer unnecessary services.
I have some concerns with mice and rats. John, the Orkin service manager will be out soon to address them. Will update. Update: great service, knowledge, and followed up on outsmarting the critters in and around the house. No insects in the house now either. Very satisfied!
Our technician David is FABULOUS! We wouldn’t be able to use our kitchen sink without him! Orkin and David are the best!
Orkin has the most professional staff and the most through employees , their product works really well used them for years at different locations
Great experience thus far with Orkin. Our pest problem was quickly corrected and service is always professional. Thanks!
Brian, my service person was very informative about the process and honest about how long it may take. Since I have health issues I appreciate the info.
The Tech, David. Was very knowledgeable, and professional. He also took time to answer questions regarding the process.
Very happy with my experience with Orkin. Prompt and professional service for my initial termite problem in my shed earlier this year, including setting up their perimeter defense bait stations around the shed and house. Then, I just discovered this week that ants or termites had been chewing tiny holes in my above ground pool liner to get to the water, causing my water level during winter to drop significantly (I didn't even know this was a thing.) I called Orkin again to explain my latest problem and they came the next day to treat the exposed pool based (I had removed the old leaky liner), install bait stations around the pool, and set up a schedule of recurring preventative treatments around the pool. Thank you to Jeff and Chris and team in the Hanover, MD office!
Marcus was early, very thorough, pleasant and professional. He explained the carpenter ant service before executing it, put all items that needed to be moved back in place, and took care to remove interior dust that settled on the furniture after the service.
Sean regularly service my home. He is very professional and friendly. He does a great job. Overall, I am very satisfied with the Orkin services.
Wonderful service! Our technician was prompt and professional. He was courteous and offered to come back two weeks later at no extra cost to treat once more. He also addressed the wasps we had congregating around our eaves when he was coming to treat for carpenter ants. Got same day service and our tech was honest and didn’t try to up sell to me for any necessary long term treatments. Definitely recommend Orkin of Hanover. Very satisfied!
After buying our first home, within the first week we found that the house had a pretty bad spider problem! Our friendly neighbors on the block said they used Orkin, and so did the prior owners. After one quick phone call, they came out the very next day and did indoor and outdoor treatments for spiders, ants, and sprayed for mosquitoes (since it was summer/peak season). The technician, Dave, was super friendly, reassuring, and knowledgeable! He answered all my many questions and was finished in about an hour. This was only the first treatment, so I guess we’ll see how effective it is, but the first experience was great!
UPDATE: we’ve been using Orkin for nearly a year now and our tech, Craig, is fantastic! He really cares about our family and our property and has been so helpful in keeping the bugs at bay.
Great service, great results. I’m happy with their service and have also referred them to another customer.
Awesome service, very punctual. Giovanni listened to my concerns and not only provided extermination service but education as well. Much better than my previous service highly recommend.
Craig Willner -Baltimore 307-took care of my Mother’s house after my Dad had passed last month.
There was some confusion with the appointment etc ( on my end)
Craig was patient, caring, honest and informative.
I’ve called Craig often ( as I am hours away from my mom) and he responds immediately with answers and reassurance.
Craig (in my opinion )is one of the best Reps that I have seen in a while for any company!
I will continue to ask for Craig In any future issues we may have.
He is AMAZING!!!!!!!
Sincerely,
Thank you!
The person who came was extremely thoughtful and kind!
I was in the shower and didn't hear many of his attempts at contact. He was persistent & went to great lengths to contact me to let me know he would be walking around my property. He was concerned with everything going on in these times that I would not be startled by someone roaming around my property and went to a great extent to make sure I that I was notified and knew what was going on. He was incredibly friendly and thoughtful. I ask him a specific question and he called me right back after his inspection to answer my question. I can not say enough good (good isn't even the right word) I would say great things about this person. It is such a welcoming but unfortunately rare experience were you get to work with someone who excells on so many different levels. I am someone extremely reluctant to work with people but I genuinely felt
it was a really great experience and felt extremely comfortable
He was very professional and explained things clearly. He walked through thoroughly and sprayed around and gave good advice. I was glad he enjoyed my weimaraners after losing his years ago. Good connections and relationships are important.
Orkin was on time and within the window scheduled. Technician was professional, polite and friendly, let me know what he was doing and when work was complete. Would highly recommend Orkin for your home pest needs.
Very courteous, helpful and took the time to explain the weird nest growing on my house before removing it!
I called Orkin as soon as a mouse decided to make an appearance while I was working from home. Of course it appeared at the end of the day, In time for me to catch Orkin before they closed but too late for anyone to come out that day. I also saw a 2nd or 3rd too. From the chair I was standing on I don't know if it was the same one running all over or 2-3. Craig arrived the next morning & had already spotted some gaps & sealed them before I opened the door. He sensed my anxiousness about this problem & he was very professional, calming & patient. He answered all my questions & some I didn't ask. By the time he left, he had explained what he did, what he saw & assured me he was on top of it. I felt a lot better. Jeff came a few hours later to check my attic. He was patient, professional & took the time to explain what he saw & options for services. I am very pleased with my interactions with them, the services they performed & the time they spent going over what they did, what the service includes & the other options for services.
UPDATE: It has officially been long enough that we can review Orkin's insulation and encapsulation -- INCREDIBLE!! We moved into a new house and immediately noticed indoor humidity at 65% in July/August. We had dehumidifiers running on the first floor and basement nonstop - it was so loud and annoying. We called an HVAC company and they said the issue was the house not being sealed enough. We thought we would put that expense off... but then realized the 30+ year old attic insulation was completely matted by old signs of mice and snakes! We decided to take the hit and pay for Orkin to clean the attic, put in new insulation, and seal all the holes and cracks in the house. Here we are towards the end of summer, with high humidity outside, and our house hasn't gotten about 55% humidity inside!! We also noticed that last summer we had at least a few centipedes in the basement every week - so far... none! Every other day we talk about how impressed and satisfied we are with the work they did.
Also, the 3 team members who worked on the insulation and encapsulation were excellent. Professional, personable, respectful, and had great expertise. If you are having issues with humidity in your home or bugs or rodents, I highly recommend this service!
1st REVIEW (Nov 2021) Getting a hold of orkin was way more difficult than it should’ve been, but Celeste, the Orkin expert who arrived at our house, absolutely made up for it! She walked us through our new home and showed us everything we needed to know. She clearly knows her stuff! We’re new to this home and look forward to working with her for several years!
My current technician is super professional and remembers items/concerns from prior visit. Helpful and handles concerns on visit. I use quarterly ans usually end up needing the service right as it is schedule (around season changes).
I really liked the timeliness of these folks. Very understanding of my situation and answered all my questions. Definitely recommend!
These folks are the best. Great scheduling process, technician gives you a heads-up prior to arrival, and very responsive to our individual needs, too. Highly recommended!
Have used Orkin for many years. Continue to feel they are effective and a reasonable value. We are also very happy to report that we have had the same service tech for quite a few years as well. He is the face of the company as far as we are concerned and we could not be happier to have him. Courteous, great communications, honest, effective all come to mind.
Earlier reviews:
Our service tech, Dave could not be better. He calls to let us know the schedule and is accommodating and flexible about about adjusting around our schedule. We have his cell number if we need him. His services have proven to be effective and has even dramatically reduced the stink bugs we would see. Could not ask for a better guy.
Just an update. Same guy, same great service! Love the fact that our tech continues to service our home.
This was my second experience with hiring a pest service and my experience with Orkin was way better than another company that I used but won't name. My technician was professional and informative and patient with my 6 year old who wanted to talk to him every few minutes. Glad I am using this service! Shoutout to my technician Giovanni who was helpful and very straightforward about my pest issues. I am very pleased.
First off, I don't like bugs. Not outside my home and certainly not inside. Being a new homeowner and discovering ants in my kitchen I thought I broke my house and was ready to throw it all away (yes I'm very dramatic lol). Then I remembered that my old apartment complex used Orkin as their exterminator. So I decided to call them up. I spoke to Janae and explained my situation. It felt like I was talking to my best friend. Still professional BUT personable. She calmed me and assured that my house is not broken lol.
Fast forward to my appointment yesterday, David called me to let me know he was on his way. When he arrived, he had his mask AND shoe covers so he wouldn't bring dirt in the house. And that was without me asking! He was very knowledgeable and also personable! We spoke the entire time he was here. We were able to find out where the ants were coming from and he laid some bait and it was like a buffet for these ants. He also informed me other issues other clients in the neighborhood (mainly ants and spiders) were experiencing to just give me a heads up and call them if I see anything new. He sprayed inside, outside, top, bottom, left and right to make sure all critters stay away from my home.
By far the BEST experience I've had. Hopefully all bugs and other pests will stay away from my home so I don't end up throwing the whole house away 😁.
Brian is very professional. He does the job in a thorough and timely manner. I have been using the services of Orkin for many years. I have always gotten the same professional and courteous service from everyone who comes to my home whether it was for bugs, rodents, termites or quarterly inspection. The girls in the Hanover office should be praised also. I usually speak with Patricia and she is always very friendly and cheerful. People like these individuals should be recognized.
The technician contacted me to say he could come sooner than scheduled, which worked great for me! He communicated very professional, followed guidance, and informed me of the service performed. He forgot to spray the property's outside perimeter and stated he would return at a later date to do so. I hope this treatment and possible future treatments will rid the cockroaches from my home, left by NASTY RENTERS!
David was awesome! He came in and was very friendly and knowledgeable. Was thorough and professional! Likewise, when Jeff came to inspect the attic he immediately knew found some pretty serious issues and came up with a plan to make the home safe and secure.
Additionally Craig now comes out to ensure we don’t have these problems again. Great customer service and professionalism!
Been a customer of Orkin for over 20 years...12 in Columbia Office and 10+Gaithersburg office. The techs and customer service is what has kept us as a customer. Craig, our current technician, is always courteous and respectful of our property. I personally believe if you take care of the pests on the outside you will have little problems on the inside. With Orkin's quarterly service program we have been able to keep most pests outside of our house. When calling the office to schedule appointment, my only complaint is that you are often out on hold but everyone is always friendly and professional.
Mr Sean is always great. He is always so friendly and my son and dog love him. He’s always prompt and takes the time to make sure everything is going well and we are happy with our service. I love that I get a reminder email for my appointments as well. I would highly recommend them!
Tech was here for 7 minutes and there was no evidence that anything was done. Called and had him come back. When the tech returned he addressed my concerns and treated the giant ant nest in my front garden. Thank you.
David and Shawn were incredibly knowledgeable and kind. They made my first experience with Orkin an excellent one. Thank you!
I have been a client of Orkin for over 15 years. Our assigned Rep, Craig has done a great job is making sure we are bug free in and around our home. He is very responsive and prompt and very professional . A++
The Orkin Tech, Shawn was very professional and very knowledgeable in the business. He helped to answer questions about my son's concern about the spiders coming up the East Coast. What he said made much sense.
Mr.Giovannie Mceachron was our service technician. He came way before his expected arrival time and he was very thorough in doing his job. I will definitely recommend your company and Mr. Mceachron as the service tech. My family feels alot safer by him coming in to help us. 5 STAR RECOMMENDATION!! GREAT JOB ORKIN!
Great customer service, as always! They always text me when enroute. I also appreciate that Orkin assigns a dedicated pest control professional to each customer. They know my concerns and are proactive to address them. We've had good experience with our local Orkin company for many years.
Tyrone Queen was the name of the technician that serviced my house this morning, he went above and beyond my expectations, I highly recommend him for all your insect/pest needs!
I’ve used Orkin in the Hanover location bimonthly service for 7 years. Always on time, works around my schedule, never had any issues with pests. They even caught the start of a terminate invasion a few years ago and treated before it was an issue. Definitely worth the recurring fee to not have rodents and bugs in or around my home.
I absolutely adore our service techician. He did a thorough job with a smile. He explained the process from beginning to end. He's our neighborhood Orkin man! Thank you Tyrone.
We’ve been using general quarterly services from this company and they’ve been great. Marcus’ customer service and professionalism is what we’ll be expecting from our next pest control provider when we settle into our next home!
We used Orkin for an inspection, which was conducted by Celeste Holman, who was amazing! She was very informative, and took the time to answer all of our questions thoroughly. We had asked for an inspection for one specific problem and Celeste went above and beyond and asked us if we also wanted her to check our attic, crawl space, and around our house for other pest issues. She even found a small space our regular pest control company had missed in their exclusion treatment and did it on the spot for no additional cost! Last but not least, she was wonderful with our very excitable dog, and even helped us with some impromptu dog training on how to behave with new people! We were beyond pleased with Celeste and are going to look into switching to Orkin for our regular pest control needs.
Giovanni was amazing! He walked me through step by step of my issue and was able to take care of it and make me feel comfortable. What he wasn’t able to do he immediately called a counterpart who could help and that counterpart Jeff will be here the next day to do his part! I am so glad I called them and they put my mind at ease! Five stars by fAr!
We live in an area that is basically a huge anthill, but have not had a problem in years with ants since we started getting regular Orkin service. They also were able to get rid of our mice which was a huge relief.
Jon came early, was very professional and did an excellent job.
This was my first experience with a pest control company and I can honestly say that I’ll probably be a lifelong customer if and when I need pest control services again. The balance between professional and personable is a tough one to manage and the team that I’ve interacted with does it really well. Super attentive to my concerns and very knowledgeable. Would 100% recommend Orkin in the Baltimore area and in particular Jeffrey Merriken and his team.
I now use Orkin’s services for a rental property after a problematic tenant left. Craig W., with Orkin, is the absolute best! He not only treats your home, but also educates you on the services he is providing. He is very friendly, thorough and knowledgeable.
Dave is our Orkin tech and he is always friendly and punctual! Very professional. He tells me what pest problems are occurring in my community at the time to ask whether we’ve experienced the same and is always prepared for any sort of issue we might be having. I also appreciate that I can call or text between regular services if we have any pest issues that pop up, and he will be out to take care of it as soon as possible. I cannot recommend Orkin - and particularly Dave - highly enough.
Orkin has been fantastic to work with. We discovered roaches several months ago and they took care of them immediately. When we noticed rodents outside they quickly came out and are trying to take care of them. Super happy with the service
We had Orkin come after we moved into our new home. David was awesome- professional, personable, explaining each thing he was doing. We’re very happy with their service!
I love the tech that has been coming to my home during the scheduled visits. He is very friendly, professional and provides helpful information pertaining to what is being treated. Overall, choosing Orkin was the best decision that me and my husband made. We had a spider and cricket problem and I am terrified of both! I haven't had any issues since starting service 6 months ago or so.
I was reluctant to reach out to a company to treat my home because contracts can be tricky. Orkin provided great services, accommodated my schedule and delivered everything they promised. I’m at the end of my service with them. Would I use them again? Absolutely…though I hope I will not have a repeat issue.
Tyrone Queen is the technician who completed our service. First, I very much appreciate that he called prior to his arrival so that we knew he would soon arrive. He has always done an excellent job in completing the service and he is especially good at customer communication. He know how to keep you informed about what he is doing and why he is doing it. He is easy to understand because he does not use a lot of technical terms. He is also good at making recommendations on how to deal with the pests that we deal with. He is an excellent representative of Orkin.
We have a year plan where Orkin where they do pest maintenance of mice, spiders and bugs. Since we have lived here a year we have not seen any pest activity due to the fact that we continued the previous owners pest control plan. It is also nice that the same person is sent out each time giving them the chance to get to know where trouble spots may be.
Kalonni is always friendly and professional. I appreciate having him as our technician!
I just used the service for the first time today. The representative that I spoke with on the phone was knowledgeable and courteous! She was very efficient.
Scheduling was easy and I got same day service.
The technician called prior to his arrival and arrived as promised. He was professional and pleasant. He explained everything that he was going to do as well as the livelihood of the mouse. He was extremely knowledgeable and pointed out the areas where the mouse had made his/her droppings.
I was very satisfied with the service I received today! And hopefully the mouse will exit the premises!!
I have been using Orkin Services for many years. I am really pleased with the results. My service guy is great! He made the best recommendations for my home and we have not had any major issues since starting the service. I recently added the mosquito treatment & it has made a huge difference in keeping down the mosquito traffic as well as keeping outside bugs to a minimum. I definitely recommend Orkin!
We have only had great experiences with Orkin during the past 9 months. For this review I wanted to especially praise Celeste, Troy and Tyrone. They have been fantastic and each one has gone above and beyond with their professionalism, the quality of their work and their customer service! Thank you!
Orkin for me has been an excellent experience. Whenever I have had any issues they respond in a very timely manner. Their technicians have always been very friendly and professional.
my serviceman, Marcus, is one of the most polite, courteous and informative servicemen that had ever visited my home. he is always pleasant and helpful.
Orkin has been amazing for my new home pest control. Near construction is always a challenge but when I had some extra house guests they were especially responsive and took care of the problem so I’m able to relax at home knowing if I ever have an issue they will stand by their work!
Dave is professional and always on time. He is very knowledgable. I've noticed Orkin/Western Pest has goot retention with their employees . that's nice. For years we had Tyrone and when the companies merged he was relocated. Since then we've had Dave (& Jeff for our attic). It's nice because they know our house well.
The technicians were very professional, the wore-masks, and shoe covers. They explained what they were doing every step of the way. Let me know what I can expect in the coming weeks.
Update 4/29/2021:
Still using Orkin I noticed an huge difference in using their services. Craig my technician is very professional and communicative every step of the way!
Have been using Orkin for almost 2 years. All services have left us bug free. No ants, no spiders, no sprockets. Our service person is very polite. Recommend!
Tyrone has done quarterly inspections for us over the past 15 months. Prior to the Mr. Cornelius took care of us for 7+ years. The are both professional, knowledgeable, hard working and over all wonderful. They do such a great job that I put my mother in law’s home under a plan. The office staff of Dawn, Michelle and Celeste are phenomenal as well. They answer the phone quickly, set up a convenient appointment and get you what you need. Everyone I have dealt with is excellent.
As always, my Orkin technician did a professional,
thorough job. He always checks to see if I need inside
service, always remembers to put on booties if I
Need him to come inside. He’s always very friendly.
Also, in these times of covid, he always wears a mask.
Thanks so much for your excellent service!
Every tech who has come out has been extremely professional, on time (and patient when I am not), and knowledgeable on how to keep critters out my home. One even went the extra mile and removed a snake carcass for me. All really nice guys so far and I will keep using this service for as long as I own my home.
Can’t say enough about how amazing of a technician Tom is. He went above and beyond in being thorough to make sure we had the reassurance that the issue we thought we had wasn’t actually an infestation. He went as far as climbing into the attic to get to the bottom of our issue and he truly didn’t have to! He answered every question we had and was so personable. He is super knowledgable and his passion for his job is so evident! We’re so appreciative he was the technician we got and couldn’t thank him enough. We practically wanted him to stay for dinner! :-) I so highly recommend Orkin!!
Very knowledgeable and helpful tips. Great service and would recommend to anyone
Excellent work performed by the Inspector and Technician. Professional and quality work. Focused on solving the problem and not just selling a service. I definitely recommend Orkin!! Arrived to perform work exactly as scheduled.
My experience with Tyrone is always a pleasant experience always on time, very knowledgeable, takes pride in what he does and has the best part is he has got rid the field mice I had coming into my home Orkin is the best.
Marcos and Theo came to my property to perform a termite inspection and we subsequently discussed a treatment plan. Both inspectors were exceptionally professional and polite, and they seemed very knowledgeable. Their inspection was both extremely thorough and respectful of the property. They took care not to disturb things any more than was necessary and cleaned up after themselves to a reasonable extent.
I ultimately decided to go with a competing offer, but I would still recommend this location to anyone in need of the services they provide.
everyone I interacted with at this company was so warm and accommodating. After having a technician not show up for my appointment, the manager of my local branch came out at my next convenient time and was very communicative. I appreciate the effort to inform my husband and I of the non chemical treatment plan for our home. We feel very comfortable and look forward to continuing to work with Orkin.
I had three mice enter my home between Oct/Nov. Orkin found the entry point and I have not seen any since. For peace of mind, I entered a service agreement for a year., so this was a maintenance call. The service people are friendly, professional and punctual. I would highly recommend.
What an amazing group of people. Jeff and David were super helpful, very knowledgeable and easy to work with. I would highly recommend this Orkin team to anyone. Communication through the website, email, phone and texting was very impressive. I have to say this team provided the best customer service I have seen in a long time.
Our service tech is always very personable, and does a great job when he comes out. He always makes sure we are well informed and I feel goes above expectations to make us happy. Since using Orkin we haven't had a pest problem. It even works wonders in the basement.
Mr. Kalonni always provides excellent care when conducting my home inspection. I appreciate his service and dedication to the job! Thank you!
Was a surprise visit (except for phone call an hour or so earlier saying rep was on the way). Rech knocked on door and explained he was there to do inspection. I said OK. He did it and left report. Since I was not ready for an indoor inspection, I was advised to call/schedule one when I was ready. Tech was personable and apparently did a thorough inspection, based on time spent.
My service with Orkin and my technician Craig was outstanding. He is conscientious, extremely efficient and has such a dedicated demeanor ensuring all my concerns and problems have been addressed. Truly an asset to your company. Thank you for such fantastic service.
Dave was our technician and I honestly cannot say enough great things. He was timely, knowledgeable and caring! He was a lot like us as in we love nature and care about the environment. We also want to keep our home safe for our kids (our youngest got bit by a spider in his bed during the night. Hence the call to Orkin). He acknowledged our concerns and educated us on what would work for our home and for us. And then he set realistic expectations for me over the next few days so I now know how to handle our new home. I feel equipped, reassured and grateful. Thank you Dave!
I have been an Orkin customer for over 15 years and have been very happy with the service. I truly believe the employees make a company and feel very fortunate that I have had excellent technicians. Tom and Craig are wonderful....always friendly and explain what they are doing. If I ever have any issues they come back and respray. I am a big believer if you take care of the insects around the outside of your home you won't have an issue Inside so it is only on a rare occasion that I get the inside sprayed. I have just added mosquito service...I didn't see much of a difference after the first service but also realize it may take a few applications and not so much rain to be effective. The verdict is still out on the mosquito spray's effectiveness but happy with everything else and would recommend the Columbia office.
Giovanni was very professional and helpful. He addressed my fear and let me know that his service was reliable.
My home had an infestation of crickets for the first time after 7 years of living in it. After one service, the crickets were completely gone! Today Orkin came to do a maintenance seasonal spray which I will continue to use because we have not had a single bug of any kind in our home since using their service! Highly recommended!
Dave is our technician and he is wonderful. He calls to confirm every visit, is extremely courteous all the time, and very good at inspecting and treating our home. Orkin has been great to us for many years and will remain our pest control company (including ground bees and snakes).
The representative arrived on time. He was courteous, respectful, and answered all my questions.
Updated 02/09/22
I want say again how much I appreciate Orkin's services. Last year I fell in the trap of trying another service and within 2 weeks of trying that service the ants returned to our home. I knew at that point that we had to go back to Orkin. We will never leave Orkin again!
I called at 8:30 in the morning expecting an answering machine however, I got a live person. I explain to them the situation we had at our house they said someone will be there between 12 and 2 pm, the tech actually showed up at 11 AM. Jason was very nice very knowledgeable and eased our mind with the procedure he was doing. He respected social distancing and wear a mask the entire time. I would certainly recommend them to anyone.
Thank you, V Reeder
David from Orkin was awesome. He arrived promptly, informed us of the potential entry points. He even went above and beyond to sweep some trash behind our oven that we were unaware of had a decent amount of trash. I will definitely be utilizing Orkin in the future for any bug/pest issues. Well known brand was priced much better than local options. 10 out of 10
Craig from Orkin is awesome! He takes care of our house as if it’s his own house.
awesome service! I had called three places up after I found a nest of insects at my house. These guys were scheduled for Friday, called me Thursday to see if I’d want them to come out sooner. Absolutely! Jesse came out very fast, he was exceptional professional. He inspected the entire house and provided me with a detailed report afterwards. The service that I received was beyond my expectations.
I highly recommend this service (already did too!)
Very responsive and timely in getting an appointment. The inspector was helpful as well with every question I had. Thank you!
Always professional, always friendly, absolutely always accommodating and just always all-around great doing business with Dave at Orkin! Now I must say…. Their automated scheduling system is an absolute nightmare! They need to fix this because it definitely weighs against the overall rating. When your internal system is not up to par, the service people in the field are affected and catch the brunt of the frustration with the customers. How unfair is that??? You are a nationwide company. Orkin can definitely afford to do a better job and not just with the loyal customers, but the workers deserve better as well! I should not have to call in myself as the customer to fix scheduling issues….and pay you all too - hmmmm. Fix the scheduling system!!! That said…..Dave is AMAZING!
God bless,
Lezlie Hatcher
The service was fine, as far as I can tell.
But I am kind of annoyed that the company sent an unvaccinated person out to enter my house. When he arrived, I asked if he had been vaccinated for Covid. He responded that he had not. I let him in anyway, but I think it is irresponsible of the company to be sending unvaccinated technicians out to enter people’s’ houses.
Technicians were both professional and informative about our needs. I appreciate how they explained why and how they wold address our problem and asked if we had questions as well. I will recommend them if you have a pest control issue. Great service overall
David was extremely professional, courteous and kind all 4 times he came out. He always treated the infected areas thoroughly. The 🐜 seem to have stopped and I give David full credit!!!! He was Great!!!!
Raj
My experience with Orkin was so positive; service was professional, efficient, and immediate. Celeste and Craig were knowledgeable and helpful in quickly identifying and remediating the issue. I would definitely recommend their services. Well done!
Very knowledgeable and friendly. Found the ant nest and treated inside/out. Very happy!
Orkin came out the day after I called for help with mosquitoes. They were quick and professional.
Excellent service all around. We switched from Terminix because we were having a lot of problems with them. We went without any pest control thru the winter and with the weather picking back up, bugs are back in full force! I placed an inquiry online, within the hour I got a call from Orkin and they put me on the schedule for 2 days later (wow!). Our pest control specialist was on time, very thorough, professional and left us feeling like we made an excellent choice. I was very impressed with everything they did in and around the house.
The Orkin rep got there around 8:45. ( He was supposed to be there between 8-10) He was extremely pleasant and went over all the paperwork and showed me where to sign. He also called me when he was finished to let me know he was done, and to remind me not to come in for two hours. Orkin provided me a great service and their representative was very friendly and accommodating. I would recommend this service highly!!!
Randi Jenkins
Tom was very knowledgeable and professional. He took the time to explain everything to us and my husband and I enjoyed speaking to him. We were very impressed and will definitely use his service again.
I live in a Condo with 12 units in the building. Recently we’ve been having some units rented out and over the course of the last year I have been noticing roaches in my unit the first time in eight years. I called Orkin and decided to go on a one year plan. At first they came monthly and then switch to every other month, within three months there was no sign of any bugs anywhere. So for the next few months they came every other month and now I don’t need to see them but twice a year. My techCraig it’s very personable to work with so I am very pleased with the service.
I used mainly for ants and mosquitoes. I had one issue with ants early in the year. They came out right away and problem was resolved. For mosquitoes for the most part was ok but had a few times where they appeared close to the time for the next treatment. I called and they responded promptly.
Saul was great. Very professional and went out of his way to show us a wasp nest.
Update: review on yelp from my experience with Celeste, Orkin inspector:
We just had the most informative and comprehensive inspection by Celeste. She was punctual, took her time for a thorough review of the house, answered all of our questions with an impressive amount of detail, and was very personable. I had another inspection for a quote lined up tomorrow but am going to cancel it because of the customer experience I received today. Be sure to ask for Celeste!
Call center was able to get me scheduled for the next morning. Technician showed up on time, was very friendly, walked me through the service and got right to work. He answered all questions I had and was very informative.
Last night, my husband and I were putting watermelon rinds into our compost bin in the back yard, when we were quickly attacked by yellow jackets. Apparently, they had made a nest in the compost bin and we made the mistake of disturbing their nest. I checked online for a pest control company and was glad to see Orkin Pest Control was still open (by this time it was after 8 pm). I called and spoke with a very nice customer service agent. To my surprise, she offered us a next day appointment! The appointment was scheduled between noon and 2 pm. She also gave us a quote for the service prior to the appointment.
A little after 11 am, Shawn called to say he was on his way to our home. My husband explained the situation to Shawn, and Shawn confirmed they were yellow jackets. He explained how he was going to treat the area prior to taking care of the yellow jacket problem. He also let us know we should contact Orkin in about a 1-1/2 weeks to have him come out and retreat the area to ensure the yellow jackets are gone, noting the cost included both the initial visit and follow up visit. We truly appreciated their quick response and taking care of the stinging problem in our yard.
Orkin man came ON TIME , as scheduled. He was very professional and comfortable to talk with. He explained what he was planning to do. I felt reassured as he set about to take of the Hornets and to destroy and remove the remnants of the huge nest. Ot took hom about 20 minutes or so to complete the job.. I like the 30 day guarantee that Orkin offers. I felt that it was well worth their fee.
They also treated for silver fish. He answered all my questions and further educated me on the pest environment and preventative measures in the future and what signs to look for as well. They will continue to inspect until they find the source of the problem.
Mr. Giovannie Mceachron was very professional and very knowledgeable. He took his time to look around and treat our entire house. He was very patient and thorough. I would recommend you request him for your house visit.
Richie was very professional and knowledgeable... He took time to explain what he had checked and made some suggestions that would give me added protection to the existing layout. He was considerate and took time to listen, He is an outstanding representative of the Orkin Company...H e made me feel that he really cared. Awesome individual!
Very positive experience. Troy Vogt and Rich came to do a difficult attic mildew remediation and thermal barrier installation. Showed up on time, worked hard, did a great job, treated us wonderfully well, cleaned up nicely and finished on time too. Orkin sent someone else a couple of days later for a follow up inspection, actually getting back into each of the three attic sections for a look. We had recently resumed using their pest service, Craig Willner has been here twice now, impressed with that and decided to have them do the attic job. Glad we did.
My technician was very polite an respectable. He didn't have a problem with answering my question. I am scheduling another appointment.
This posting is from Burton and Sandra. Our experience with our Orkin technician was very pleasant. He was very knowledgeable and extremely nice. Before Jason left we felt like we had made a new friend.
The Orken representative was prompt, professional, and very caring. I was a nervous wreck, because I thought I had bedbugs. I know how VERY costly it is to get rid of bedbugs. I had collected a sample of the pests for the technician. The representative carefully checked the bugs I had collected and verified that they were carpet beetles. I was so relieved that I did not have bedbugs that I cried. I knew I would not have to spend a large amount of money to get rid of the pests I had. Most of all, I thank God for the technician’s honesty and integrity. I give this Orken location a thumbs up and five stars. Thank you so much for your help.
Technician was courteous and prompt and left us some pest traps. We appreciate his service. Thank you!
My tech is always on time, clean and professional. Even when I needed service in between set appointments (bi monthly) he came through within that same week of request. I may be a bit over the top as I’ve never seen more than one cookarocha (lol) at any given time in a month or two, but I don’t play that! Makes you feel crazy that you’re literally calling for one sighting, but he never seemed irritated or looked at me like I could be making things up. Lol
Jason is very knowledgeable and professional about his work. He is a wonderful young man to interact with and makes you feel comfortable while in your home. Because of employees like him we can recommend Orkin without hesitation.
DFB
The tech was very informative and helpful. He answered all my questions. He was very polite and respectful!
I have been working with Orkin for a few months now. Sean is GREAT! Professional, punctual, great sense of humor and has been so patient in the past with my 4 year old “supervisor”.
Everything was explained. He made sure all questions answered and that I was completely satisfied!!!
Scott was very pleasant and professional. He came right on in and looked around before spraying my home. He explained the chemicals that may trigger a child’s asthma just in case my children had asthma and would see about alternatives for future treatment if need be.
Just bought a new home. Saw all kinds of insects inside and out. The whole experience was great from start to finish. Knowledgeable and fast. Next day service.
Orkin staff treated my house in a very professional manner. They were thorough and explained what they were doing. I am very impressed with their expertise and the fact that they will come back as many times as necessary between treatments if needed at no extra charge.
David, called me promptly to inform me of his arrival. Came out on time and provided a quality service. He was very friendly and knowledgeable and answered any question I gave him. I would definitely recommend.
John from Orkin has been taking care of our house for a while now and we couldn't be happier! John is professional, timely and always ready to help with a smile. I'm recommending Orkin to my neighbors and much thanks to John in particular! 5-star service!!
Very professional and addresses any questions/concerns I have. Have not had a problem with the ants or spiders since Orkin has been treating my home
Our Orkin Tech Dave has been great. Very knowledgeable and professional. We have had two minor insect issues since we started and he took care of them both on the first shot.
Giovanni was very professional and made sure we were taken care of
The gentleman who came to my house for the inspection name was Scott, he was very professional very kind and very nice. He explain to me everything he was going to do, and if I had any questions about anyting else just call.
Great products! David is awesome, very knowledgeable and displays the utmost professionalism. Oh
When I was a child my father chose Orkin as the pest control company for our home. Fast forward many years, I now have my own home and have encountered un wanted guest aka pest in my home. The first company I thought to call is Orkin and they didn’t disappoint me. From the representative that I spoke with on the phone to the technician that came to my home, they were knowledgeable, friendly and professional. I will always use Orkin to protect my home.
They generally try to come out during the week for their monthly touch up. If no one will be home then they're good about rescheduling to send someone out on the weekend.
You can also call to have them come out anytime for a touch up or additional level of treatment; it's included in the monthly service fee, so no extra charges.
Everyone they've sent out has been friendly polite and knowledgeable.
Sometimes calling in to the office is not the most pleasant experience. Hit or miss.
I’ve used Orkin for over 30 years. Reliable, responsive, efficient and EFFECTIVE. I have no pears in my home and never worry about it.
I called Orkin in Anne Arundel County on 11/5/2021 and they came out that same day at the time told to me. Our exterminator was Scott and he not only did the service but educated me as well on pests. Thank you again!!
Our service by Craig was professional, courteous, and pleasant. I walked with him during the inspection and learned what to look for concerning rodents. He took care of our house. We look forward to a follow up in thirty days. Thank you.
Orkin provides the best service. Our specialist, Tyrone is always punctual, caring, and friendly. He is very knowledgeable and his work has certainly kept pests out of our house.
Unfortunately our newly-moved-in- tenants suddenly found bugs in the house. We’ve never had this problem ever before. I called Orkin and they were available to go to the house on the same day!! They offer extra visits and their rates are affordable. I would definitely recommend their services to anyone who needed it.
Very thorough. Explained in detail everything they were doing. Very knowledgeable-very patient and answered all of my questions. I will continue to use them going forward.
I am always pleased with Orkin and their service. Used another company before I found Orkin and since then have had no termite or pest probls. I am always happy with their service. They are thorough, I can't ask for a better technician or service advisor and highly recommend.
Troy did the termite inspection today at my house and it was the most detailed inspection that I have had on years. He thoroughly inspected inside and out and left me feeling comfortable that there were no problems at this time. He was very polite and professional and readily answered my many questions. I was very satisfied with today's service appt.
Craig is always polite and respectful, even being kind to my dog and my grandchildren. He checks all the rooms very thoroughly, and I get a complete report of all pesticides used and where they were placed. I especially like that Orkin reminds me of my appointment the day before, and Craig even calls me to let me know when he's on the way.
I’ve lived in my home (a 3-level condo) for 8 years now and pride myself on cleanliness. But just today I’ve discovered mouse droppings in one cabinet and one drawer in my kitchen! ! ! Well I completely freaked out and called ORKIN just seconds later! ! ! They sent a professional right away . . . Literally in an hour!
I was very pleased with my initial experience. Shawn, the service representative, was very polite, friendly, and an informative professional! He was thorough and explained exactly what he was going to do. When he completed his task, he walked me through, step by step, as to the work he’d done.
I’m looking forward to my next appointment to ensure that this pesky mouse is DEAD!
Thank you ORKIN for making putting my mind at ease.
Sincerely,
Miriam
I called Orkin because of the good things I heard not only of how they were the experts with the right solutions but how good the owners of the company are to their employees. Being an executive coach I know I am with the right company whenI hear this. I was also so much more assured that my problem would be taken care of since Dave and I spoke and the initial treatment was done. I was impressed by the education I was given by him about my pest situation. He also made sure, even though my daughters dog only visits rarely that he wanted to make sure she would be safe in the environment when he does a treatment . Thank you Dave and Orkin!
I really enjoyed working with Tom!! He was extremely pleasant and super informative. I can relax in the fact that I’m in great hands and just appreciate Orkin
The technicians were very informative and very honest. They made me feel comfortable and made sure I understood what was occurring during the treatment process. They gave me tips and pointers in regards to what I should and shouldn’t do to maintain and eliminate the problem. Awesome team!
Tyrone is fantastic! He does a very thorough job and fully explains everything. Not only does he inspect all areas of concern, but explains what he is doing, why he is treating certain areas, and what that treatment is expected to do. Tyrone is also professional, friendly, and considerate.
We have used Orkin for many years for pest and termite control. Their service is top-notch. They always wear disposable plastic booties when entering or re-entering the house. All of the inspectors have been very friendly and good at explaining any potential problems.
Craig does a great job of keeping out the critters we don’t want in the house. We are nature lovers and Craig knows this so he uses a minimal amount of chemicals allowing our yard to still be very bird and bee friendly. Thanks Orkin.
Mr. John R. is an excellent example of a professional. He is thorough, knowledgeable and provides a level of service that is rare to find. He takes the time to listen and takes the time to implement preventative actions. He treats me like a valuable client. He cares about doing a quality job every visit.
Dr. Sibert
Dave has been taking care of our home for well over a year. Has done a fabulous job for us. If by chance something pesky showed up, I call him comes out within a day or 2 max and takes care of it.
We are very happy customers!!
David came to our house and was so amazing! He not only conducted the service but he also swept our floor where he was working and stayed for a polite conversation. This was the best customer services I’ve had in a while!
We had a flea invasion over the weekend. Called the Orkin team on a Sunday afternoon and they were able to have someone out by Monday morning! Not all heroes wear capes…Thanks Orkin ❤️
I have been very pleased with this branch of Orkin. They assigned the same technician to our home for all visits, so he knows the trend personally. Completely recommend!
Dave has been our technician for quite some time now. He's always courteous, prompt and provides excellent service. We've set up a program to keep the bugs and the rodents in check and I look forward to continue working with Dave for our pest control needs. Thank you Dave for all you do for us!
Had 3 nests of angry yellow jackets. Called Orkin. They sent a tech next day. He was great. Serviced us two days in a row and coming back next week to finish off any survivors. Tom was confident and brave!
Great experience.
Orion was very happy to answer our questions and talk to us. The work they did was quick and everyone we talked to was very professional and kind.
The most thorough and explained termite inspection we've ever received with pictures! Celeste Holman is like a home inspector with details on what she finds and advice on how to resolve any issues, and prevent any potential ones. And she's fearless crawling into our attics and crawl space without hesitation. An exceptional professional, we highly recommend Celeste from Orkin!
Professional, efficient and affordable. Orkin was able to get someone to my house for inspection and same day service within the same week of my initial call. The technician thouroughly walked me thru what he was doing, why he was doing it and a plan for the future. He was knowledgeable and courteous! Thanks Orkin!
Roderica
Dave is the nicest guy. Always available, professional, and kind. Is willing to work with me around my busy schedule. He’s the best!
They are always reliable. I have a bug phobia and he puts my mind at ease.
Tom Johnson did our inspection and he was professional, kind, and very knowledgeable. We felt confident in his assessment and will definitely use Orkin again if needed.
Celeste Holman is absolutely outstanding!!! We are so pleased with her professionalism, knowledge and thoroughness in conducting our inspection. She is definitely the best inspector we've dealt with since 1989.
We love our technician. Very thorough, extremely knowledgeable, and great to work with. We have had orkin in each state as we have moved as a military family. The service across the board has been 5 starts.
We are happy with the service we have received as well as the servicemen who have all been kind, considerate and thorough.
Dave is our regular Orkin guy. He’s Awesome! He makes recommendations that are meaningful and reasonable. He knows that I’m afriad of ALL Pest and he is patient and knowledgeable! The service is definitely worth it!
The man who exterminated our home was very professional and polite.
Professional, knowledgeable, courteous and friendly staff. Good service!
Very pleased with my service today. From the rep. On the phone to the technician (Jason).
They were able to squeeze me in at the last minute and jason got there with in his time frame. He explained everything step by step. His customer service was great. Thanks guys see you next month
Tom was friendly, professional and very personable. He definitely is an excellent rep for Orkin. I was impressed by his knowledge about treating pests and his generosity in sharing information about the local area as well.
Very good experience so far. The field service representative Greg was very knowledgeable and took his time examining each area of concern and explaining the treatments needed.
Orkin Services are extremely valuable and quality. The Orkin service team is knowledgeable and professional. I’d highly recommend to others as well!
Jason was wonderful. He was friendly and answered all of my questions. He was honest and up front about the cost. I will definitely recommend Orkin to friends and family. They have exceeded my expectations.
Our service tech Craig is awesome. He always calls to say he is on his way or if he is running late.
I appreciate how courteous he is and appreciate his awesome customer service.
It’s always a pleasure to deal with Orkin and Tyrone! He is professional, knowledgeable and thorough.
I highly recommend his service.
If I’ve ever had an issue they have always responded and corrected the issue. They are always polite and on time.
Whenever we see any “activity” we give them a call and they come for free in between our regular treatments. Our technician is amazing every single time.
Our service technician was really professional and knowledgeable. Top notch service. I would definitely recommend Orkin to anyone who’s having minor to major issues with pest control. Thanks Orkin.
I honestly wouldn’t know where to begin. The entire team has gone above and beyond. I simply could not recommend them enough. Without going into too much detail. The seller we bought our newly flipped home from committed fraud and endangerment. If it weren’t for Celeste coming out and being so incredibly on top of everything we would not have caught this horrendous toxic problem. We have a little infant, and because of her, our son’s health remained intact. It’s people like the ones who work at this branch that remind me there are good people still in this world. The team was fast, sanitary, efficient, thoughtful, caring, and more. I could not recommend them enough and sing their praises everywhere, especially Troy and Celeste.
Please please please, if you have any doubts, concerns, or you simply bought a house or moved into a new space, call them and have them check. You literally never know what you’ll find. We would have saved a lot of heartache if we had called them before purchasing. my husband and I will continue to do business with them in the future; no doubt about it.
I have been using them for years for ant & mosquito control and have been very happy with their services.
Good morning
Jesse was awesome, he was very knowledgeable, and he explained things clearly. He also helped explain what he was seeing in full details. Also reassured me that he would be there if anything was out of place in the future.
I would highly recommend Orkin, and especially Jesse in the future.
Jeff and Tyrone have been very helpful and knowledgeable throughout the process of setting up our pest control. We called them and Jeff was able to come out the same day and Tyrone finished the set up soon after. The elimination of the pests will take a bit of time so we are still waiting to see the results but the initial set up process has been a positive experience.
The employees at Orkin have always been kind, curteous, and knowledgeable. Any problem i could not fix myself, they have always handled it properly and fast!
I use orkin for basic monthly pest control plan. David is very nice and very helpful. I am very happy with their services.
Tom came to our house and was great. Very knowledgeable and did a great job talking us through every thing. He made a potentially terrible situation more manageable.
Thank you for sending Tom to help locate the source of wraps in my home. He is very knowledgeable about wasps and other pests. He took the time to do a thorough search of my home and attic. He provided several suggestions to resolve my wasp issue. I felt very much at ease after he left. Thank you Tom!
We have had some issues with pests and mice (more pests!!). The "sub", Tom came and really helped with the challenge. He was very educated with your service and products and wish he were our permanent tech!! Jeff came soon thereafter and he was also helpful with some potential termites in our garage.
Thank you!!!
Kind, professional, and patient with explaining and answering all the questions our family had.
Travis our evaluator was a gem. Jason who came to treat was thorough and great.
Highly recommended
I have had nothing but the best professional and polite people and service from Orion. They know their stuff, and they do their stuff very well. I am pleased with my dealings with all the Orkin men and the Orkin women,
Great service, Giovannie did a wonderful job explaining the processes and how the treatments work and what exactly is covered by them. Personable and professional.
This company is first rate. So wonderful to deal with. They respond quickly to our questions and any issues we have had. 5 star rating.
Giovanni was fantastic! Showed me all the issues, educated me on things to do and was just fantastic! (My beagle loved him too- and Giovanni was fantastic with him!)
Our guy is awesome! He takes very good care of us! He also takes the time to answer questions & makes you feel like he is here for you! Hope all your people are like the guy who takes care of us because he is awesome!
The Orkin tech that took care of my house today, Joe, seemed quite knowledgeable, straight forward, and a true professional. Definitely setting a good standard and representing Orkin well. Thanks again!
My tenant called me while I am on vacation in Florida with news that she spotted a mouse in her unit.
I immediately checked on the internet for a pest control company and ORKIN was the first company named.
I called the 888 number and spoke to Janie (who by the way was very attentive). She listened to my issue and explained what your/her company could/would do to help me. She explained everything in detail.
Since I am out of state, she took the tenant’s information and called her and arranged to have a technician out today. My tenant is happy. She dubbed him as the mouse whisperer. Thank you.
Celeste Holmes is the best Orkin inspector ever. I have had an Orkin termite policy for 43 years. Celeste does a thorough job and is confident in her ability to find and solve any problem at my residence.
Dave is very friendly, attentive, and reliable. We use Orkin for monthly mosquito and ant control, which also keeps the bees from nesting. Nothing but good things to say about him and his company!
When we moved into our new home, my spouse was startled by a possible wolf spider in garage. They refused to enter the space until the situation was addressed by an exterminator. Orkin was responsive
Technician called with plenty of notice of arrival, asked for issues, was responsive to requests to treat certain areas and was extremely nice. Couldn't have asked for a better experience!
Thomas Johnson was our inspector. He was very knowledgeable and took his time to make me feel comfortable. Nothing was found but I have a peace of mind. Thank you
Discovered a big wasp problem at my pool house, when I called in the morning I was able to have someone there that day. Terrific service the technician was prompt polite and very knowledgeable
Very happy especially knowing I have a 30 day warranty on this service plan if they should reappear
Dave at Orkin always calls ahead and shows up when promised. We are treated professionally and he dies a great job. I could not ask for more.
Excellent professionalism and great customer service.
I was very pleased with David the technician who came by to provide the service at my dad’s house, he was courteous and knowledgeable of his trade. I would definitely recommend Orkin.
David from the Hanover office has been to my home twice and this guy knows his stuff. He is very knowledgeable about this business. Very pleasant and checks everything. I will be requesting him every time.
They were very professional in dealing with our problem. I would highly recommend them to all my family and friends.
Great turnaround time on responding to my query for a free estimate. Someone came by and checked out a hornet’s nest when I was at work, quoted me for removal and scheduled to come by the next day. Very happy the nest is gone from above my son’s swing set!
Orkin was very responsive and was able to schedule a same day appointment. The technician (David) was very thorough and answered all my questions.
We were customers of Western Pest Control for many, many years and were very happy with their service and concerned when we were migrated to Orkin Pest and Termite Control. We have been very impressed with the seamless transition to Orkin! And this week we had the most through Termite inspection ever. Way to go Orkin!
We've had excellent experience for the last ten plus years. Extremely professional and courteous. Great customer service.
I had a mouse infestation. It had been a problem that kept coming back. Orkin found the underlying problems and fixed them, and the mice are finally gone for a year, even while my neighbors are having mouse problems.
Our technician GIOVANNIE was AMAZING !! He was so professional and nice! We hope he is our technician every time. 10/10
Their scheduling system has issues: a few times now their computer has randomly changed my time frame and the time frame is not included in the reminder email causing me/ them to miss appointments. Service itself is great.
Excellent and knowledgeable customer service experience.
I love Cornelius and will miss him. He always knows how to handle a situation with care. Today he made sure not to put a trap where it could catch my cat! I highly recommend Orkin.
I was very pleased with the experience . An appointment was setup the next day, he arrived on time and spent time explaining the whole procedure He setup the traps and examined the area and found two large wholes which he filled.
So far our rep, Shawn is great! He is cordial, and shows up with the perfect attitude and he loves what he does and it translates in his service to us.
Thx Shawn you are great!
Great customer service. Very respectful and informative. I was a lot more relaxed after they completed these services. Definitely recommend.
Great service and great team members. Every person that has come to our house has been professional and courteous
Great Customer Service and the technician Brian was very professional as well as knowledgeable. He came right in and did his job and answered all the questions I needed answers to. Thanks Orkin!
Marcus Coleman is always friendly and professional. He provides great customer service.
was extremely pleased with the service and professionalism by Tom....explained everything thoroughly to me. already my friends, the light colored flying moths have dissipated. even tho the light ones are good spirits......i don't need any more spirits flying around the house! extremely happy with orkin.......would recommend for anyone who has "bugs".....blessed day.......donna :)
Our technician has become like a friend. Comes monthly and always calls beforehand to make sure it is a good time, etc. He addresses any new problem we have immediately and with a smile!
Jason came to our house today. He resolved the problem. He identified the point of entry. He plugged the entry point. He was very helpful and accommodating given the current situation. We are thankful for his sensitivity.
When they show up they do good work but twice this year I have been changed for a visit and no service has been provided. I call to complain but they could really care less and only to send someone back out. An option that only offers me further inconvenience by having to stay home and hope that they show. They also recently went up on the rate at about $5 without notice and when I inquired about that the woman on the responded oh ma'am you should have gotten something in the mail. I'm praying that they are not the only game in town so that I can take business elsewhere.....more to come.
Affordable and friendly service came out same day - Brian was a nice knowledgeable person Who did a Good job and didn’t try to sell anything extra. I highly recommend
Jason (our tech) is very professional & passionate about his job, he’s been awesome. Very happy with Orkin so far!
The tech showed up in the middle of the window that I was given which is nice. This was the third of a bunch of follow-ups, so he wasn't here a very long. But all of the technicians that have been here so far have been very quick and very professional.
Joe, is a very professional and friendly man. He is an asset to the Orkin company. He also educates you on what leads bugs to come into the house and how to combat it along with orkin care and he is always such a very pleasant young man.
They performed a regular maintenance inspection to look for possible problems both inside and outside the home. This helps us keep up with any problems before they begin.
Happy with the accessibility and due diligence of the staff and their prompt response to any issue that came up. Celeste and Dave were very knowledgeable and accommodating. Highly recommend Orkin.
I got a call from my tech Joe asking if he could come sooner than scheduled. That made my day. He was polite and he explained what he was going to do. Thumbs up for Orkin.
Tyron was prepared and very through in his explanation of service and maintenance contract He took all proper procautions with the COVID-19 pandemic and was very helpful. We look forward to
the tech was very thorough and on time.
Technician was very knowledgeable, very professional, and exuded a friendly countenance. He is a fine organizational representative and personifies the company's core values.
My technician was friendly and took his time to treat the inside and outside of my home looking forward to my year long service with Orkin
Very professional yet super friendly .
Very pleased with the knowledgeable inspector and a very thorough polite technician.
My concerns were address and future treatment plans were discussed. Great recommendation by my son.
I love this company because of the professionalism and multitasking competence of Celeste Holman. She was thorough in her examination of our property and was a real problem solver after her assessment.
The service tech was very friendly and knowledgeable. He serviced my home and answered all my questions. I am very satisfied with the service I received.
Our rep Shawn is always pleasant and knowledgable of our pest issues. He is very familiar with our home and provides knowledgable information on my home is doing.
Theo and Shawn were very professional, courteous, and informative! I will use Orkin of Hanover, MD again for my critter control.
Scott is awesome! So glad to have him as our Orion rep again after moving!
The technician came to my door to make sure everything inside was ok. It was. Then he went and sprayed the perimeter of the house. I appreciated that he asked if everything was ok inside. Thank you
Services were performed and completed as stated during the pre-inspection. Professional advisor and crew. Totally recommend their services.
The service tech was very professional. Did an outstanding of inspecting and treating the area of consideration.
We always get the best service. Always on time. Always knowledgeable. Always provides the service needed and even recommends services.
I have used orkin for about 15 years. Service and results have always been exceptional. Any issues I have are always promptly addressed.
Team Orkin has done a great job at our house. They were on time and provided a good information about the work they have done.
Scott was amazing! I would Highly recommend using this service.
I’ve been a customer for a long time. I have peace of mind knowing that they are inspecting the termite traps regularly so I don’t have to worry about an infestation in my house in the woods.
Worked out great got ride of our problems super easy to work with and our tech is a great guy
Orkin does a great job. Their tech is responsive to our needs. I would recommend them to anyone.
Our tech Craig was on time, polite, and professional. Walked us through the procedure and then executed efficiently. Wasps are gone. Thanks guys.
Marcus is a true professional and an expert in combating pests. He is flexible and cares about customer satisfaction.
Got my initial assessment today, rep was on time, a manager came also to look over his work. Manager was very friendly and informative
Dave was on time and courteous. He inspected everything and took appropriate action. At the end he informed us what he had done. Excellent service.
Orkin has always been extremely attentive to my needs. If there is a problem, Orkin gets out within 48 hours. They are very thorough.
Tyrone does excellent work, explains what he’s doing, and is always on time.
Jason was one of the best technicians I've ever seen to take care of the problem that I have in the house very friendly very precise about what he was doing very very happy with a gentleman would like for him to return every time I need something done thank you .
Orkin, as always conducted a thorough quarterly inspection. We have been very pleased with their service and have recommended them to others.
Our Orkin man was Prompt, and extremely knowledgeable! He asked questions and walked us thru the treatment process.
The representative Tom was a great representative for the company. He was Alonso very professional and knowledgeable in his field.
I called and was able to schedule very quickly. They gave me a very accurate time window and the representative called me before they arrived and was very prompt and professional! Thanks Dave!
The agent was very polite and knowledgeable of his job. He answered every question and concern that I asked.YES!!!
Walter was great! Explained everything and extremely friendly and professional!
Service person was professional and very respectful. A true pleasure doing business with him. Excellent service.
The representative is ALWAYS professional, personable and knowledgeable in his visit.
He is the reason we stay with Orkin.
Tyrone was very courteous & professional. Very thorough. I look forward to seeing him regularly for my service.
Tyrone Queen did a great job.
Our tech is awesome! Always friendly and responsive.
Tyrone is always very professional and attentive to our explanation of the problems we may be having. He is a great representative of Orkin.
Craig was very helpful in advising me on ridding our home of pests. Very personable and knowledgeable
Will continue with Craig as my technician
Thank you
The techs at Orkin are so knowledgeable and responsive. They are extremely professional and very friendly.
Tom was very thorough in explaining our contract. Very conscientious and thorough work. Tom is a great representative of Orkin
Technician was on time and was attentsve to our issues. He was knowledgabe and explained what needed to be done. And took care of our needs
They provided excellent services and on time.
Scheduling was awful at best, the tech was the saving grace he certainly knows rodents and customer service!
Your agent Tom W. arrived on the agreed time. He was curteous and knowledgeable. He explained the application process and also explained the cost.
Mr. Craig Willner, Pest Control Technician was a quintessential professional in every respect: knowledge,, thoughtfulness and technical skill.
Thank you, Craig.
Dave goes the extra mile to make sure that I am pest free! He’s been my “bug guy” for 8 years and I can count on one hand the times I’ve seen a pest since he’s been treating my home. I live in a rural area so I’m subject to it all! Raccoons, snakes, spiders, mice, drain flies, you name it. Dave nips it in the bud immediately! Dave Pangbourne is Orkin’s most valuable asset.
Use for multiple homes . Amazing always recommend to everyone . Specifically the linthicum heights MD location - Giovanni is the absolute best !
Our technician, Tyrone, is both professional and personable. He always provides quality service.
Craig is the best! Monitors any activity of pests for your home as if it’s his own!!
Tyrone was knowledgeable, professional, and friendly. All around perfect member of the Orkin Team
Tyrone provided excellent service. He explained everything in detail and assured me that treatment would work.
Great experience. Technician was polite and on time.
My technician was professional, friendly, and informative. He answered all of my questions, clearly explained my options, and was patient when I freaked about.
David was very professional and provided an
excellent service.
Orkin has been excellent in meeting my pest control needs. Dave has been professional and attentive to all of our needs.
Sean is very nice very thorough and he just listens to us and he's very patient with us you couldn't ask for a better gentleman to be working for your company
He was on time, informative, professional, dog friendly and answered all my questions.
This was first time using Orkin. The technician was polite and he explained things as he went along. That’s for getting someone out so quickly.
Always great service. Had no incidents of bugs since I called them the first time. Servicemen are always quick and kind.
David, our technician did a thorough job and is polite and informative.
Ricky was very thorough and answered all questions. He was very knowledgeable and patient. I will request him on my next visit.
Great service visit as always. Technician was great and professional as he always is
Today Juan and I very impressed with Tom & Troy from ORkin Very professional explain what was going to take place and check every nook and cranny in our house We’re happy with them thank you We’re glad we chose ORkin
Always on time, always professional always keeps my home free of creepy crawlies. 👍🏾❤️ …
Person on phone was professional and courteous and knowledgeable about my last call quickly resolving my issue.
HOLY COW GREAAAAAAAT CUSTOMER SERVICE AND SUPER FRIENDLY, I GOT BIT BY SOMETHING. AND GOT SPOOKED. TOM CAME AND WAS SO PROFESSIONAL AND MADE ME CALM THROUGH THE ENTIRE PROCESS. APPARENTLY A RANDOM INSECT BITE. THEY CAME HIGHLY RECOMMENDED BY A FRIEND AND NOW I KNOW WHY! LOOK NO FURTHER WILL DEFINITELY USE THEM FOR A LIFETIME SHOULD I EVER HAVE A NEED! GREAT PRICING TOO
John was very pleasant and professional! I look forward to working with him on the next visit at my home.
Craig is the best tech! On time, reliable, knows his stuff.
David, the person who services our home, is fantastic. He does a great job and is a pleasure to deal with.
Tom from Orkin was very friendly, professional and helpful during his visit. I would definitely recommend Orkin for pest control services.
This is a very good Company and does a great job, but due to cover19 I can not allow anyone in my ho.e.at this time.
I am thankful for your thoughtfulness.
I would not have been able to leave this high of a review befoe John started servicing our home. He is the best!
This is my first time having to use Pest Control services . And I couldn’t have made a better choice . They were super informative . Tom went over everything with me, helped me with one of my pets, and was super efficient!
David Finney was very thorough and informative...took time to explain and educate. Would absolutely use Orkin again
Scott Bodley does an excellent job. He listens to concerns, answers questions, is courteous & knowledgeable, & pleasant.
The people at Orkin respond quickly and are always willing to go the extra mile to help you. I feel confident in recommending them to others.
Awesome experience. Will recommend them. Marcos and David are fantastic, pleasant, excellent customer service and technically competent.
Great experience with this Orkin team member!
He was pleasant, professional and knowledgeable.
Outstanding service. Exceptionally professional. Didn’t try and up sell, but gave me great pointers on bettering our pest controls!
Orkin developed a plan to get rid of carpenter ants. They explained when termites leave carpenter ants often move in.
Very efficient and friendly! Explained every bring done and reason why.
My service guy is very nice he is very thoroughl I hope he stayed on our route its always good to see him
Thank you for the service provided. I feel all aspect of the pest control service were met.
Mike was very professional and explained the good, bad and ugly. I was extremely pleased with my service.
Marcus performed a great service. He was efficient and thorough.
Our technician, Tyrone, is extremely competent and provides friendly, professional, and reliable service every visit.
The Exterminator came out to exterminate the home and he was very professional and very polite. He explained everything he was doing as he was treating the home.
I received excellent first time service! On time, personable and knowledgeable. Thank you!!
Shawn B is the BEST!! Always on/before time, get the job done in a timely fashion with recommendations and/or suggestions.
Even with 6 inches of snow still on the ground, the technician was able to treat the area around the foundation outside. I was impressed.
I have use the services previously. I’m familiar with their work and pleased at their service, professionalism and courtesy.
Marcos was prompt, friendly, and thorough. Great annual-service inspection.
Friendly and knowledgeable service. Efficient.
Dave is a great Orkin Technician! He is very thorough and I am very happy!!
Tyrone is always professional, punctual and thorough. Excellent service.
They were very informative and nice and was very clear with their instructions on what I should do going forward!
Love Jason! Very professional and great personality. Makes you forget the reason for him coming
I am very pleased with my Orkin providers. They are very knowledgeable and are always able to answer all of my questions.
Tyrone called before arriving and did a great job. Been using them for years.
I love love love Tyrone! He is the best, so meticulous, and makes sure everything is taken care of.
Have used for 5 years now and have always been great!
Always works with my schedule. Dave is great and always happy to chat with him when he has the time. Thanks
Tom is great and does an excellent job. Jason is great and explains everything he is doing.
Service by Orkin Technician was exceptional. Technician allocated service with meticulous details .
They did a great job looking and assessing my basement, attic, and craw spaces.
Excellent service provided by the technician.
Jason was my specialist and he was quite nice and informative. Thank you so much for helping to put my mind at ease.
Great service very professional and they practice social distancing very well any questions I asked he answered right away and explain them right
Did what they said they would do. Got rid of our pests in a timely manner. Money well spent
They perform regular maintenance so we never have any issues.
Granted request to put more insect traps in my house on-site with no hassle.
David was very thorough and explained everything. When I woke up this morning there were no bugs on my porch.
Dave is my technician:
Always prompt for appointment
Pleasant
Asks about any current problems
Great service and very professional technician! Highly recommended.
Very professional the tech showed up on time and also preformed a good quality inspection.
All went well. I was notified well in advance and technician called me prior to servicing to go over conditions and concerns we are experiencing.
Great experience! Will work with them again and recommend to others.
Did gentleman was punctual very informative very detailed very friendly did a good job
There’s occassional Cockroaches showing up. The person who initially came to treat it said he will come back in a week.
Very respectful and thought us a few things
I’ve been receiving Excellent and professional service for several years now. Highly recommend.
David was great! Friendly and helpful!
Very happy with our service. Very thorough.
Very good service. The tech was very detailed and a pleasure to interact with.