Reviews of My Pest Pros. (Pest Control Service) in Alexandria (Virginia).
My Pest Pros
3951 Pender Dr #105, Fairfax, VA 22030, United States
Description
Information of My Pest Pros, Pest control service in Alexandria (Virginia)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of My Pest Pros
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of My Pest Pros
Brian
I had a very positive experience with Pet Pros and would not hesitate to use them again. They did a great job, were on time, professional and got the job done right the first time. I was worried they would try to bait-and-switch me and overcharge but they did not. They were true to their estimate given when I sent them a photo of the hornets nest I needed removed. Shout out to Melanie for fantastic customer service and helping me through the process.
If this review was helpful to you, please give it a thumbs up!
Kathleen Buckley
Kayla with client intake is SUPERB! She is professional, kind, and courteous. She gave an informative breakdown of pricing and services. You can tell that she really cares about any pest problem you might have and wants to help. While I haven't had the technician on site (scheduled for 1/2), I am incredibly confident that I won't be disappointed. Will write a separate review regarding the technicians visit next week.
Frank Snodgrass
I've used My Pest Pros for years and have always been very happy with their service. They are responsive, prompt and very professional. I highly recommend them for any issues including rodents, termites, insects, etc.
Annette Niles
Excellent service from Chris who has many years of experience in pest control. He even offers additional DIY solutions for the exterior home protections. Chris always takes his time answers all questions and did a thorough job. All is well on the Homefront!
Recommend this company!!
Peter Maer
We were totally satisfied by the inspection performed by technicians Jeff and Dasia. They were thorough, friendly, efficient and dedicated to fulfilling a complete inspection of the interior and exterior of our property. FIVE STARS for sure.
Melissa Safford
I recently purchased a home and My Pest Pros was recommended by my real estate agency. The owner Brett responded to my inquiry promptly and connected me with an associate to set up service at my new home. The associate Kellie was professional and kind, and helped me choose the right plan. Mark, or technician, arrived at the top of the time window and was extremely friendly and professional. It’s unusual to find a business that provides top notch customer service from initial contact through service delivery in the way that My Pest Pros did. If you are looking for a high-quality pest control company with excellent customer service, do not hesitate to contact My Pest Pros.
Gregory Fontaine
Very professional, good value for your money. They were able to identify problem areas and successfully get rid of pests within an extremely short amount of time.
Jim Gottlieb
On Pest Pros first visit a month ago their tech did not do a thorough professional job; so I contacted the office and they offered to send someone else right away and did everything in their power to make it right. I decided to give them a second chance, and today their tech did a 100% complete and professional spraying of my large yard. This is a customer service business, and PEST PROs has the best customer service function and training of anyplace I do business with. Give them try.
Pat Lytle
I have had a wonderful experience with My Pest Pros in large part due to George, our main technician. He is amazing at his job. He is professional, highly competent, trustworthy and kind. We were having an issue with critters in our attic and George and Signin went above and beyond for us. They came to our house first thing in the morning on a Saturday and alleviated the issue, all within 10 minutes - - at no charge to us! It was incredible and we are so grateful to George and Signins hard work. Thank you to both of them and My pest Pros for a positive experience. We will be recommending them to others in large part due to this and other positive experiences we have had.
Eugene Kim
It’s been a great experience working with My Pest Pros so far. Had to reschedule several times, and they always accommodated me without complaint. Krystal was great to work with over the phone, and George was a thorough tech who showed me clearly where all the mice were getting into our house, and how he would resolve it.
Aspen Magill
Jeremy was the tech who treated our rental. He was early for the appointment which was helpful for me. He was very friendly and professional. He answered all my questions throughly. When I inquired about services I spoke to Melanie, she was a pleasure to visit with. The customer service I received from Jeremy and Melanie was excellent. My initial interaction with this company went so well it’s the reason I decided to go with them. I couldn’t be more pleased with the whole experience. Would recommend My Pest Pros, would use again.
Katie Nigsch
Had to find a company to help with wasps that had built a nest outside on our townhouse. Never have had to do this before, and I had a ton of questions (especially because I rent). My Pest Pro was SO helpful with finding the best option for my situation (including a follow up to adjust based on an after hours call! == thank you, Kelly!). They then had a tech out the next day. George was professional, patient, and most helpful with walking me through what he found, the treatment, and follow up questions. Great experience from a great company!!
Ronald Davison
Chris has repeatedly served our home to assist with several pest related issues. He has always been professional, polite, responsive, and has consistently been a tremendous help. My Pest Pros has been a reliable service provider for our home for nearly a decade and I strongly recommend their services
Jessica Hall
On Friday night, I was alerted to a hornet's nest on my front porch. I found My Pest Pros after doing a general search for hornet extermination and decided to give them a try due to their many wonderful reviews. I'm so glad I did! I spoke with Crystal first thing Monday morning, who was polite and incredibly efficient in setting up my account and scheduling us for an appointment. Our tech Chris H. arrived this morning promptly at 9 am, and he couldn't have been more delightful. We chatted about the process for a couple of minutes, and with a warning to avoid the area for a little while, he got to work. He was finished in a very short amount of time, and because My Pest Pros had all of my info on file, he was able to head out without even needing to speak with me a second time. I wouldn't hesitate to use them again for a pest issue, and I plan to recommend them widely as needed!
Dean Smith
We had a fantastic first experience with My Pest Pros. They were extremely responsive, and we were able to have a technician out the day after we originally called. He was very kind and knowledgeable, and identified our issue was carpenter bees immediately. He worked with us to set up a semi-annual service with his team, and took the first step in treating the problem. Very happy with everything so far, and looking forward to continuing the service with them. I’d also like to add that Alfonso was our tech and was fantastic; and Melanie was the person I coordinated everything with and she couldn’t have been better to work with.
Brian Hanifin
This is the first time I have had to use a pest control service after buying my townhouse 14 years ago. From calling around with pricing to finally calling “My Pest Control. Your call staff was so nice and easy to work with.
Our tech named Victor came right on time, was extremely knowledgeable, friendly and myself and our family throughly enjoyed having him here. Hopefully we won’t need pest control after all our treatments but if we do we will be calling My Pest Control with a recommendation that Victor is our tech. Thanks so much!
Catherine Pierce
From outstanding customer service provided by Kala (Kayla?) to expert technical and customer service provided by George, I cannot recommend My Pest Pro's more! As someone who rarely writes reviews, without hesitation, I need to express my gratitude and appreciation for the excellent services received.
Having recently moved into a corner townhouse with a beautiful, lush forest behind us, I noted quite a bit of spider and critter activity in our garage, lower back patio and bushes. With a 7 y/o and pets, I wanted to ensure our total comfort and safety ASAP. Kala allowed me to vent with great professionalism, empathy and compassion. She clearly and concisely articulated my plan and treatment options, which was promptly followed by her scheduling a phenomenal technician to come assist within less than 48 hours!
As I was DoD Pesticide Applicator Certified for 8 years, upon George's arrival, I immediately began to question his methods, application and dewebbing process. George provided expert answers along with objectives, plan of action and milestones. While he conveyed they're should be no issues following treatment, George reassured me that with my Pro Plan, if pest related issues occur between my quarterly treatments, all I need to do is reach out to My Pest Pro and he or another technician would return at soonest.
10/10 service all around - Thank you My Pest Pro!
Ryan Davis
Our tech was Chris and he was outstanding. We had a wasps nest we called about. He not only took care of that but also identified some other issues that we didn’t know about. All covered under our service plan. Chris called ahead and let us know when he was coming, was very professional and provided us with a thorough report. Highly recommend
Daniel Hampton
They are professional, communicate well, and easy to work with. We are happy that we switched from our old provider to My Pest Pros
Andrew Touchette
I’ve been a customer with My Pest Pros for two years now and have nothing but good things to say about them. The technicians are always on time and courtesy and explain everything they’re doing. I would highly recommend to anyone in this area!
Christine Mussler
Mark did a great job communicating and going through the process. He listened to my concerns and went through what to expect in the next few weeks. Above all he expressed genuine care about our home and how to keep it from pests! I chose my pest Pros because it’s not a one time deal and they never show up again, if we see something they’ll come back out! That’s customer service and standing by your product! Still early to see how effective the spray is so I’m going to have to provide a later update!
nikki finley
Mark has been the Tech servicing my property. He is awesome! Always professional, yet personable, on time and thorough in his inspection, and answers any questions I may have. It's been over a year since working with the company and they are flexible.
Charles Yaghmour
Interaction with the company has been great. Very responsive. Appointment windows are reasonable. Technician always calls before heading to the house. Chris was great both time he came to the house. Very knowledgeable, courteous, and just a pleasant and great person to work with -five stars as well!
Elizabeth Kong
I initially called My Pest Pros for a one-off problem, but ended up signing up for their quarterly service because of its great value. Their technicians are knowledgeable and professional. George has been great with addressing my concerns and monitoring the situation for changes over the past 8 months.
Jennifer Antelman
If you're looking for a pest service I highly recommend My Pest Pros. They've always done an excellent job for me with really nice and thorough technicians. They're a local small business too out of Fairfax/Mantua. They're also more comprehensive in terms of what's covered compared to other companies I considered. I'm also a fan of their client online portal. George and every other technican I have had has just been really nice, timely and easy to work with. Really good and respectful listeners with a lot of knowledge.
Debi
My Pest Pros picked a great name, because they are pros at treating pests. I use them for my home and a building that I own as well. I have never worked with a company with such great customer service. I spoke with Krystal today one of the customer service representatives and she was very helpful. She immediately found the answers I needed and emailed me with information I requested as soon as we ended our phone call. Also, a shout out for George our technician. Thank you for a thorough inspection and recommendations on how we can best prevent any further infestations.
Steven Oliver
I have lived in Northern Virginia for 37 years and I can honestly say I have never before experienced such rapid, efficient and courteous service in my home as I received from this company today. The gentleman who removed the nest of white-faced hornets was as professional and friendly as anyone could wish for. I imagine that the company’s wide range of services is equally efficient. From now on, I wouldn’t dream of going anywhere else for help.
AH
I love this company! They were the most responsive company when I called around about a mouse problem last year, and they're consistently reliable, professional, and friendly. I trust them to keep my home pest free. George (tech) is thorough, knowledgeable, and--while terrific at getting rid of unwanted critters--so patient with frazzled humans and their pets. And Krystal is just the type of friendly, kind, and efficient voice you want to hear when you call in for an appointment. Kudos!
Sylvia
Our new home had a lot of stinging insects roaming around and plenty of wasp nests being formed around the perimeter. It was a burden to go outside! My Pest Pros came out and thoroughly investigated the property and removed a considerable amount of nests for wasps, hornets and other stinging insects. Our technician George M. was amazing. When we saw a few wasps return, we called My Pest Pros again and they honored their satisfaction guarantee. George came back out, at no charge, to re-examine the property and re-treat the perimeter once more to help reduce/eliminate the issue. He was friendly, professional and thorough. Thank you George!
Sarah Godbehere
My tech Jeremy is extremely professional and courteous, he makes sure to call with an eta before arriving and has thoroughly listened to and addressed all of our concerns. He has gone above and beyond to recommend ways to help with our various pest issues, from recommending we insulate the crawl space above our room in our new house, to where to move the carpenter bee trap we had bought.
This is the second pest control company we have used and they look to be the last.
NoBa Evolving
I called here after checking the reviews and can say that I made a great choice.
Mice took over my house out of nowhere and with 5 kids, 4 dogs and a man… that would simply not do LOL
They came out right away and started the process. Its been a few short months and the mice problem is gone and it was due to the strategic scheduling and follow up. I would call crying EVERY TIME I saw a mouse and followed up with our tech Jeremy about every little thing.
Mark, came yesterday and completed some work I was waiting on and did an outstanding job.
Happy with my services and pricing is reasonable.
Diana Le
We had a rodent problem and called Pest Pros needing a professional to take care of it. They proved it was worth the call, my $ was well spent to have a professional—George, our tech to take care of our problem returning weekly during the first month. We couldn’t have done it ourselves. He was reliable and communicated when he would arrive. Staff at Pest Pros are true professionals! Will call them again!
Nancy L. Johnson
I most admit I was very nervous about calling a pest control company. Orkin had been coming to my home with no real solution to my problem so I was afraid of the same non-resolution.
When George called that he was 20 minutes away, I briefly explained to him what my issue was and what I had been dealing with to give him a heads up on what to expect. He took everything I said in stride and when he entered the property began looking around reviewing and inspecting many area throughout the property without me having to say a word. He truly knew what he was doing. HE WAS able to find out faults within the property where the issues were, he was also able to explain why and where the problems were coming from and how it was at an extensive level. George broke down a plan for me that would mitigate/remove my concern and problem with my property. He also explained how this condition was unhealthy and unsanitary and made my living conditions much worse then they needed to be and found faults where Orkin was wrong.
I am so appreciative of George and his knowledge. He knew so much and was so professional in his explanation to me. I am so thankful for My Pest Pros.
Jacqueline Goodson
On this visit I was very satisfied. Mark was the technician. He was very thorough and personable. He checked my attic. Addressed and treated my home for insects indoors and outdoors. I wasn't rushed. He listened to my concerns and needs.
M Spencer
George Mitchell from My Pest Pros visited our home to treat the exterior for ants. George took the time to inspect and locate all of the ant nests and treated them. We have used George numerous times for 2 different properties. He is very methodical and meticulous, and he always takes the time to explain the treatments he has applied.
Holly Wood
It has been several months since my first treatment with my pest pros. I Before my pest pros, I used to have find baby roaches at least twice per day in my kitchen. As soon as they put their treatment down, the roaches disappeared! It has been a miracle and peace of mind. I've been loving my place again and feel safe in my home! I would highly recommend them for efficiency, friendly and super fast results! If you want roaches gone, don't hesitate to get them a call and get your home clear! Again, in several months since their first treatment, I have not had any pests. Great results.
Sue Hyer
We've been battling a roach problem for over a year now with another pest company. I finally decided it was time to try someone else. My Pest Pros walked me through all the steps I needed to do for treatment prep, and it was a lot, but well worth it. Chris, the technician, was very professional, friendly, knowledgeable, and he listened to all my concerns, plus seemed genuinely interested in helping me with our problem. He was here for 1.5 hours doing my initial treatment. And I have to say, there was a noticeable improvement in just a few days. Chris has been out for my second treatment and since then it seems we are definitely on the right track. I can't tell you what a relief this is, and keep asking myself why I didn't call My Pest Pros long ago. No more excuses and giving me the run-around. I am now a loyal customer!
Randeep Singh
Very responsive team and always on time. I’ve had Jeremy come by my house on a quarterly scheduled basis and he’s always been extremely thorough on his inspection and extermination procedures. It’s always a pleasure to have the company come by and take care of any unnecessary issues I’m having!
Nadine Kahla
We’ve been using My Pest Pros since moving into our house a year ago. Being prior military for over 20 years, I have lived in many places, and I can honestly say that My Pest Pros provides the best pest control services by far. Reasons why I recommend My Pest Pros:
1.) High quality service and multiple package/service options at very reasonable prices
2.) Excellent customer service and support
3.) Every technician is professional, genuinely friendly, and provides excellent information about the services each time. I highly recommend Winston and Harry, who usually service our home - really great guys!
4.) Easy payment options and flexibility
5.) They are conscientious about pets and family members
Ivonne Cifuentes
My first experience with My Pest Pros was last year. Great experience, they inspected my house and worked wonders.
This year, unfortunately, tiny mice came back again.
I contacted My Pest Pros over the weekend by chat. First thing Monday, they called and set up an appointment for the next day.
Chrish was here today during the time frame they anticipated. He was honest and professional, even though he mentioned he was fully vaccinated was considerate enough to wear a mask when I explained my kids under 12 are not. He checked surroundings and unfinished areas. Saw droppings that were invisible to my eyes. Helped with recommendations and did not try to sell something that maybe it is not necessary at this point.
Great and kind service. Highly recommended!!!
Tavaris
We use my pest pros for routine pest control. Their staff reviews all procedures and detailed treatments when they visit. If you ever need to schedule service outside of the normal treatment plan Krystal does a great job to fit your schedule.
John Chesbro
Alphonso was very professional and took the time to explain the service and the treatment he was going to apply
Elizabeth McGill
Winston came out to our property after we started spotting some creepy-crawlies and provided an amazing service and follow-up! Winston was prompt and on time for both the original service and the follow up, and was able to advise us on the best possible treatment for our pests and for our health. I really appreciate the company's responsiveness and Winston's outstanding service. I will absolutely use this company again in the future!
Amy Liu
We found mice poop in the house and started using mouse traps and called My Pest Pros. We had Chris come out for 4 "intensive treatments" for rodent extermination. He helped lay out mouse traps around the house and found some openings between outside into the garage. Their contracts states that they will only fix anything under 4 inches in diameter, therefore he could not fix it under the company's policy. After four visits, we still found fresh mice poop, so now we have to ask a different company, because their contract clearly states that they do not guarantee fixing the rodent problem.
Ronda Bernstein
I have nothing but good words for My Pest Pros. I had a rodent issue and they sent Dane. He came back several times and each time was just as pleasant. I recently put in a contact form request overnight for a termite Inspection and Krystal called back the moment they opened and got me on the schedule. Would not hesitate to recommend them to anyone.
Crush
I just recently moved into my home in Crofton, MD. I was very concerned about mice getting into my house. The technician that came out was very professional and explained everything he was doing during the inspection. I signed up for the quarterly service because it will give me peace of mind and it’s a great value. Even the office office staff was courteous and prompt. So far, no mice!!
Chuck Adams
Technician Singin Hargrove did an exceptional job on this service call. He was polite and professional and explained exactly what he was doing and why. He also described future actions that would help resolve the issue in the future.
Joann Starks
Used this company for over 5 years at least 2 twice a year . Technicians are always profession and explaining of the services. Always on time. Set up payment and no worries. You are only charged after services performed. I've recommended to my neighbors.
Nicole Schwegman
Chris did an incredible job. We were moving into our place after a long time away and I wanted to ensure we had a good guard against any residential pests. He was knowledgeable and helpful and even managed to fit us in on his route despite us calling the same day.
Jasmin Mathis
Excellent experience. They were able to schedule me an inspection very quickly. The whole procedure was explained to me in detail. Winston was polite, professional and answered all of my questions. I am happy to received such wonderful customer service along with great work. My ant problem was completely resolved after the first treatment. Thanks to Winston and My Pest Pros, I am a happy customer.
Yolanda Johnson
I contacted My Pest Pros to have a termite inspection completed for the refinancing of my home. They scheduled me an appointment promptly. The technician, Winston, that came out, was very polite and professional. He knew exactly what he was doing and explained everything to me thoroughly. I would recommend My Pest Pros to everyone that's looking for outstanding service and professionalism.
Jennifer Droter
Everyone at My Pest Pros has been fabulous to work with. I scheduled with ease and received a follow up call to refine my appointment window. George called to let me know when he would be at my home and he was right on time. George did a great job of inspecting and diagnosing the issue. He explained things every step of the way and he provide an actionable plan to resolve. I highly recommend!
James Althouse
Krystal set up my appointment with the technician. She was friendly and followed up to see if the work was done to my satisfaction. The technician was on time and fully explained my problem and options to correct. I would definitely use this company again!
Sara Mercer
We just switched pest companies, and My Pest Pros was the right choice! Their entire team has been responsive, professional and did everything they said they would! Chris was exceptional and even made friends with my dog :)
chris kohn
George arrived on time, was very efficient and respectful of property and our health (masking while indoors), conducted a thorough investigation, explained what he found and answered any questions we had in a friendly and knowledgeable fashion. We will definitely use again.
Betty And Charlie
We had a very polite and informative man by the name of Dane come to my parents house to inspect the home. He was incredible professional, patient, and informed all of us of the potential damages to the home if untreated. I would highly recommend Dane as a technician. As for the overall company, tends to be a little pricey but as long as you communicate your situation PestPros will work with you to find the right options for you home.
Mario Asta
Great service. Jeremy is a true professional. Thorough and addressed concerns. He followed up upon completion and stated what he had done and inquired if there were any other issues.
Thanks Jeremy and My Pest Pros.
Rena Sudak
Singim rocks! He was wonderful with my 88 year old Mom. After i left, Singim called me to let me know my mom was locked out. I told him i would come back. He told me he was going to stay with my mom until i got there to unlock the door for her. Singim was looking out for my Mom's safety. He offered to stay with her without me asking. He is a good human being and a gentleman. He was also very knowledgeable about his job and explained everything clearly. Thank you so much for sending him.
Bones Jones
They were very responsive to our online request and easy to reach by phone. Had an issue with bald faced hornets near our sidewalk so we needed help quickly. Our technician, Winston, was professional and knowledgeable, as well as very friendly. He did a great job! Will def us this company again. A++
Joseph C
Met with Brett and discussed mosquito misting systems. Brett is highly knowledgeable on the technology and provided an open and honest assessment of my yard and what it would take to control mosquitoes and other pests. I contracted with My Pest Pros after meeting with several pest companies, some even quoting less expensive solutions. I decided to proceed with My Pest Pros based entirely on my experience throughout the process dealing with Brett and his team of highly skilled and professional technicians. I even moved my contracted home pest maintenance plan to My Pest Pros based on the overall experience I had installing my misting system. Brett’s team also installed a termite protection system around my house as I recently had a major outdoor renovation project completed. I highly recommend Brett’s team at My Pest Pros for any and all extermination services. Truly a 5 star company!!!
Julie Kirby
We like the owner Mr. Brett and the service technicians Dana and Winston. We don't have any major issue at this time that we are aware of other than ants, small bugs, spider webs, etc., and want to keep it under control. We patronize family owned businesses and so far this company has provided exceptional service. Technicians are knowledgeable, skilled, customer friendly and personable. Most importantly, they take the time to educate, address all concerns, and dependable. Highly recommend.
Diane Tilton
My Pest Pros has an excellent and reliable mosquito and tick service - we had used different providers over the years and are happy we tried My Pest Pros this year. Our technician, Winston, would check in each month and my kids even looked forward to his visits - My Pest Pros will become trusted family vendors! so happy with them :) excellent service, price and with a smile!
nancy burns
I have been using My Pest Pros for several years and have not had a camel back cricket or wolf spider sighting in my house since! I especially appreciate the fall service where they treat my covered porch and back yard deck for spiders by de-webbing and then treating to keep new spiders from taking up residence in my “safe space”. I also like the automated reminder call for my appointments.
Today I was inspired to leave a review because Chris, our technician, was especially friendly and eager to assist with all of our pest concerns. We have had Tom treat our home in the past and he has always been just as friendly and thorough.
Thank you My Pest Pros for making an effort to hire courteous staff. Their customer service skills really set your company apart from the competition.
Karen Propheter
Brett was delightful from the first telephone conversation through removal of the hornets nest to thoroughly walking the yard to check for other pest issues. He was timely, professional and best price of 4 other companies contacted. I would highly recommend My Pest Pros.
Fanny Gonzalez
Pest Pros just did an inspection in our home. They were AWESOME! Chris was the inspector and he was very knowledgeable and smart. He really wasn't trying to sell us their product and services, he was really looking for our best interest and to help us through our issue. He inspired trust and confidence. Great service! Thank you!
Drew Hickey
Our technician George is an amazing technician. He is extremely professional, knowledgeable, and cares about ensuring that he resolves all of our rodent issues. I highly recommend George at Pest Pros.
James Letsky
Great job making sure all of the outdoor animals stayed outdoors! Crystal was very helpful scheduling and rescheduling appointments for convenient times as needed and George did a thorough job and communicated any areas to keep an eye on!
Courtney Pierce
We love working with My Pest Pros! They give us the peace of mind knowing our home is protected from bugs and destructive critters. They take care of multiple properties for us and every encounter is professional, efficient, and timely! Would HIGHLY recommend them for pest maintenance AND mosquito treatments!
Ride 2up
George Mitchell, a treatment expert with My Pest Pros, provided an outstanding service when he visited our home recently. He is respectful, knowledgeable, humble and hard working. He did exactly what he stated in the time frame that he estimated. We are extremely pleased with the results and recommend him highly!
themargenaus
These guys show up on time. They text when they’re on their way. They follow up and most importantly they get the job done. George was extremely thorough. Really great guy. Krystal at the office is a sweetheart and responds well to requests. They’re just a great all around company that tackles difficult problems. Trust me, you don’t wana know my problem but they took care of it! Thanks guys!!
Rob T
George has been a joy to work with. Very knowledgeable and professional. Brett has also personally picked up the phone for me and answered a lot of my questions. They are super responsive and very eager to help.
Elissa Kurtz
I am super happy with my services. I had a rat problem that I was trying to solve and this rat was smarter than everything I tried. I finally decided to call the professionals and worked with Winston, who was AMAZING. He was super friendly, totally understanding, and didn't judge me (or didn't show it) for waiting so long to get professional help. He also came back THREE times to make sure the problem was fixed. I hope I never need to deal with a rodent problem again, but if I do, I will definitely be calling My Pest Pros.
Kais Arbi
I had My Pest Pros visit my home after a few mice made there way in our house. They sent George over to help and remove the mice problem. George was able to remove the mice after only 1 visit. He had a lot of knowledge and experience and was very professional. I would definitely recommend my pest pros and ask for George.
Alec P
Deja was great, professional, and worked in a very timely manner! Highly recommend
Sundas Ahearn
Dane is very thorough and makes sure that all issues are resolved efficiently and promptly. He is also very kind and explains problems well while also providing solutions. We are so glad to have him work on our home and to keep all the pests out for better peace of mind! Thank you Dane!
Susan Shanahan
We cancelled services with our previous pest provider when we moved to our current residence and found MyPestPros. Our previous service said they can't treat stink bugs but MyPestPros treat everything and they are much more thorough. Dane is our Pest Control guy and he's very nice, professional, on-time, and always explains what he's going to do - he's the best pest pro we've ever had and we're very happy with the service.
Jill Wagner
We have had other disappointing pest services and we have been so very happy with My Pest Pro. They are timely and responsive! Our tech, Singin Hargrove is really reliable! Thank you!!
Susanna Kavanaugh
All three technicians, George, Dane And Singin were very professional and on time. George did a very thorough termite inspection and found that I have mice problem and not termites. He explained what him found and suggested treatment plan. Dane and Singin did the treatment and follow-up.
Marcos Torres
Professional, timely and great communication. Unfortunately I had to go through 3 horrible companies before finding Brett, George and team. My Pest Pros solved problems for me that no other company had figured out. Stop looking and just go with My Pest Pros.
Melinda Burnett
George was friendly and professional. He helped with a call to let me know that he was on his way when my day got busy! He was thorough and explained what he was doing very well.
Mackenzie Ennis
I chose them for their good reviews and because they are a small business and so far I am happy. I was initially quoted a price for the flea services that was much higher than I expected. I was later called back and told I wasn't offered the right service for fleas, they had given me the full service for termites and other things which I did not need. So they got me on the correct plan and lowered the price. I just hope the woman who initially helped me is corrected so she doesn't do that to other customers. Kellie has been very responsive in helping me adjust my payment information and getting me the correct plan. My technician Winston came today and was so helpful and friendly!! I am hopeful that the fleas will be gone soon with their help.
Rose Osburn
Jeffrey was wonderful! He was professional, kind, and did a wonderful job.
Yoel No
The technician Singin Hargrove was on time and professional for our monthly service. I have been using my pest pros for a few years and they are very professional.
Rebecca Fleeson
We've used My Pest Pros for Mosquito/Tick services the last 2 years and my yard is finally usable again in the summertime without constant mosquito bites! Thank you. Winston Scott usually performs our service calls and he is prompt/courteous and always kind. I can't recommend them enough. Just today we had him inspect another pest situation and I had missed his visit because I was down the street at the park. He called before he arrived and e-mailed as well. I called him back after he was gone but he came all the way back so he could give me advice today which was way more than required but also fits with the level of quality I've come to expect from My Pest Pros! Thank you, especially Winston!
nuriko1set
Bret Came and took care of our bee issue and gave a lot of good recommendations as well as advice. We really like his genuine personality and honesty. We are very happy to have signed a contract with My Pest Pros and will be doing so in the future!
Travis Dowdy
Very glad that I went with My Pest Pros. We had Brett come over and do an inspection. I loved the call letting us know that he was on our way. He was very professional and we enjoyed having him expalin what was going on. It made the process great!
Kayla Woodside
Had a great experience with MyPestPros! I had fairly large paper wasp nest that I needed removed from my fence in my yard and Winston was on time and super friendly and took care of it in a matter of minutes. I had previously scheduled to have it removed with Orkin and they no showed, so I kept calling around and these guys were half the price! And Reliable. Thanks again! May be using your services in the future for my ant problem
Sean Scully
Great and thorough service. Jeffrey is an excellent technician.
Shawna Evans
The technicians are really good, professional individuals and super friendly to boot. But, the best part of My Pest Pros is working with Melanie. Melanie is professional, courteous, friendly, responsive and works diligently for customer service and satisfaction. The only negative is the company's customer web portal, which is not easy to navigate or use to make payments.
David Struyk
Finding unwanted pests in the house can be a traumatizing experience. I had several companies come through my house to give me estimates and their prices were astronomical. I even paid several companies a lot of money to deal with the problem but the bugs were never completely eradicated and then they didn't return my calls to come back for follow up treatments!
Brett and My Pest Pros came over and created a strategy to exterminate the bugs once and for all and gave me a really fair price. I was allowed to make multiple payments on my terms and they were so flexible the whole way. The work was extremely high quality and they were not satisfied until I was satisfied with the success of the treatments. They backed up their work with a guarantee and were diligent about making appointments on time so that I wasn't waiting around wasting my time. They even worked around my ridiculous schedule to come in the evenings and on weekends.
I was overwhelmed when I discovered my house was infested with bed bugs and I lost sleep at night with anxiety. My Pest Pros solved my problem once and for all and did so in a professional manner. I would recommend them to anyone that had to deal with any pest problems. Fair price, dependable friendly service, work around my busy schedule and continued service until the customer is completely satisfied. What more could you ask for.
Ember Farber
We have always had a good experience with My Pest Pros and now some of our neighbors use them, too. Early on the first tech that came out identified and filled a couple entry points for critters that multiple other contractors had missed. When we had specific issues they got to the source and explained to us how to prevent the problem for good. Recently Frank was out for service and went above and beyond, contacting me to touch-base on specific issues he noticed that day and we appreciate it!!
Anh Nguyen
Chris from My Pest Pros is great to work with! We had a mice issue that we uncovered randomly in our basement and we called the My Pest Pros team. Chris came promptly, was friendly and knowledgeable and the first round we were able to catch 9 mice! We had no idea they were there. Chris came back on a third visit and suggested an additional week to make sure everything is good since they closed the areas of entry so that mice can not find refuge in our home.
We are so happy to be rid of the mice since this has never happened before. We rarely cook and keep our house pretty clean so this can happen to anyone! Thank you Chris and the My Pest Pros team! We highly recommend them.
M B
Luis has been helping us deal with our pest issues for the last two weeks. He is so professional. He is always on time, he is always thorough. My husband and I alternate who opens the door and who is scheduling, and Luis always takes the time to go through what he plans to do, what he's found, and what the plan is moving forward no matter whether he has already told one of us. He is extremely kind and also discreet so our neighbors don't know why the pest people are here! We're grateful for his customer service-first professionalism.
Sandra Roelke
Who looks forward to a pest control appt? I DO! Pest Pros above all are the nicest people to interact with. I’m literally in a better mood after my technician Winston leaves. He emanates joy, and friendliness. He is always timely and shows up in a logo marked car, along with a Pest pros uniform. Performs a through inspection and treats as necessary. Overall it’s just such a pleasant experience, and you get a critter free home in the process. Cannot recommend highly enough. They will have my business continually!
Kathryn White Mallik
George, from My Pest Pros has come and done 3 treatments to try and solve my roach issues. I live in a condo building where 1 unit had an infestation. I have had the unfortunate experience of dealing with the consequences of that infestation. In the 3 weeks I have had treatments done I have seen a massive decrease in roaches, to where there are very few left and most that I see are already dead. George has been my pest pro each week and is very knowledgable and thorough. He did a comprehensive analysis before recommending what treatment I should go with. I highly recommend My Pest Pros!
judy stah
Great pest control service. I’m especially pleased with Chris, my technician. He is extremely knowledgeable, friendly, and just plain reassuring. I was pretty stressed re mice problem. Caught 4 mice in a basement storage area...no signs elsewhere. On return visit, Chris set more traps and rechecked outside entry points
(had sealed up two).
Most importantly to me, Chris made me feel confident he had solved the problem.
My Pest Pros are absolutely my go to company for any pest problems in the future.
Thank you, Chris!
Judy S
Catey Jones
We have been very pleased with the mosquito treatment for 3 years now. Winston is wonderful! Professional and courteous, he is attentive to any questions and goes the extra mile to make sure we’re happy with the service. Thanks Winston and My Pest Pros!
Megan Seyedsafi
George is great, very professional, excellent listener & explain all the details. He really cares for the customer & his company. I strongly believe George is a great asset for My Pest Pro. Pest pro has an excellent customer services as well. Thank you George & Pest Pro 🙏🏻😊 …
Marcus
George was great! He was thorough and provided valuable information on my request. Completely trust his recommendations and feedback! Thanks for being responsive as well.
Aliénor
I’m so glad I chose My Pest Pros. We are finally free of ants and spiders in our house! Our technician George is the best; he is so thorough and takes time to answer all my questions.
Crista Cueto
A 2020 update to an old review (below):
We returned from a 2 week vacation to find that a mouse had made himself comfortable in our home. The most incredible tech, Dane, and saved the day. He found our mouse that we had we had sighted in our piano room and removed him for us, then throughly went inside and outside our house sealing any possible entry points. My Pest Pros always delivers the best customer service, for which we are so grateful.
___
We have been using My Pest Pros for over three years now and we are so grateful for their outstanding service. My spouse has a pretty significant bug phobia, so even the sighting of the smallest bug can cause anxiety. The owner, Brett Lieberman, has personally come to our home to problem solve for us. When we had a mouse in our house (leftover from new home construction), he worked with us to vacate our visitor and protect our home from any future guests. Our personal tech, Frank, has been wonderful and notified me when he saw action at our outside bait station, even identifying a hole that he thought might be a home. Sure enough, I found a dead rat in our yard the day after he filled the bait station. They don't hesitate to come out even for the smallest sighting of ants or silverfish. It's not easy living with a bug-phobic spouse. My Pest Pros is like family. They take care of us so we can live at home in peace!
Introvert Association
Harry was phenomenal, and is a true asset to your company. He didn’t leave until he treated every square inch of my house inside/out. He also found another issue I didn’t know I had. Another company came out and couldn’t get to the root of my pest issue. I’m happy to say my issue has been resolved after Harry’s treatment. He was responsive, showed concern and was thorough. Great job and one happy customer!
Jonathan O'Connell
Excellent service. Reps and field techs are always friendly and helpful. Called today late in day and got excellent, friendly service from Krystal setting up appt. highly recommend!
Jenny McArthur
We've been clients of "My Pest Pros" for several years and have always been happy with the service. Most recently, I was grateful for Thomas who came out to look in our attic. He found a raccoon. He went the extra mile in making a very thorough check of the attic and the roofline looking for the access point. He was patient and easy to work with and willing to make the effort to get to the bottom of the situation.
April Ness
I needed to update my exp date on my cc and Krystal was very friendly and helpful. She made sure I knew was clear to the process for this payment and future payments. Great Customer Service!
Mike N
Made an appointment to have a bald-faced hornet's nest removed. Sales and office staff was organized, thorough and professional. Driver arrived a little later than my reserved window but he and his staff were communicative and I had no problem with that. My only small issue was that once the tech arrived, it was only then that I learned there wasn't an intent to physically remove the nest, only exterminate them. I was a bit disappointed to hear that. After some discussion my tech Chris explained that he'd treat the nest, give it a few days to die out and return to remove it next week. I felt that was fair and definitely didn't want to see him getting lit up 18 feet off the ground. If they actually follow through next week without prompting (TBD) I will update my rating to 5 stars. Based on previous reviews and my own experience, I would confidently recommend.
As expected, My Pest Pro's contacted me promptly after the initial service and returned to remove the nest. Very impressed with everyone I spoke with during the process, and would confidently recommend. Great job!
Leo Angulo
Jeremy C. was thorough in his inspection and very professional. Showed up on time and communicated his findings very well.
Happy Client,
Luis S
Stephanie Wohler
We have used My Pest Pro twice now, and both times the service was excellent. We had Harry first and now Chris. Both technicians were professional, respectful, and effective. Thanks for the good service!
Teodros Bekele
From the signing up with Melody to the expert and polite service from Chris - my experience with My Pest Pros has been exceptional in every way!!!
Sean J
During the selling process of our house we had to get a termite inspection done, first company that long and foster recommended (I won't mention them here because I don't want to hurt their business) was less than stellar. They came out and did the inspection but I knew I didn't want to use them for treatment. I decided to look for another more reputable company and came across My pest pros. They had a ton of good reviews in the Springfield, VA area so I decided to have them come out and do an inspection. The tech who came out, Luis was very, very good, and even though pestpros treatment option was a little more expensive than the cut rate company, it was well worth it. The treatment technician who came out, Winston was extremely professional and trust me this guy really knows his stuff when it comes to pest treatment. A lot of people think its a mudane job or whatever but can never appreciate it until you actually need it done. If you need termite treatment to buy or sell a house, or ANY kind of pest treatment, use this company.
Trust me, when it comes to stuff like this don't cheap out. Don't just go with the cheapest company because it won't solve your pest problem and you're basically paying for nothing. Use this company and you should be good to go, I don't even write google reviews often at all so this is genuine. Thanks a lot Luis and Winston, we really appreciate it!
Aundy M
My Pest Pros is by far one of the best business's I have ever dealt with. We are in the customer service industry and were more than impressed with Dane our Service Technician .He was knowledgeable, confident and empathetic to our needs . You will not be disappointed!
Frank Noone
We use My Pest Pros to look after our home and in particular their Mosquito Treatment. It really works! We have a creek running through our yard and the lawn tends to be very wet providing an ideal mosquito breeding environment. The bugs don't stand a chance against My Pest Pros. We stay mosquito free, if it's extra wet due to rain and I see the little biters show up between treatments, a single call is all it takes for them to come out for an extra visit. Love these guys!
D D
I absolutely love working with My Pest Pros. I have been using My Pest Pros for almost 2 years and could not be happier. Our home and yard are pest free, the treatments used are safe for my family and our dog, and the customer service is great. This is a family owned business that cares about its customers - each one of us - and you feel that when you work with them.
Before switching to them, we used one company for pests and termites and another for mosquitoes. The pest and termite services were provided by different divisions of one company, but it might as well have been 2 different companies. Nothing was coordinated and I paid 3 different sets of bills. I also had ants that would not go away. They would come back out and treat, but within a few weeks, the ants would be back.
Since switching to My Pest Pros, we are pest free (including the ants), I have a single monthly bill that covers all of my services (for a better price than I was paying before), I have access to an online account that details each treatment, I receive a courtesy call reminding me of my upcoming treatments and I know that if anything comes up, they are a call away.
Thank you to Brett Lieberman and his team.
Chris Rodriguez
We had a rodent problem. It honestly freaked us out. But Chris from My Pest Pros came in, assessed the situation, explained it clearly, quickly took care of the situation professionally, and solved the problem. Everyone at the company was great to deal with. We gladly support this small business over rival big corporate pest control companies and hope you do so as well.
Lisa Manikas
I have used Pest Pros for a few years and I am pleased every time. The technicians are courteous, prompt, and very informative. The ladies in the office are lovely and helpful as well. Highly recommend.
Brittni Worrell
Winston has come to my house twice in the past month and will be back in a few days. He is prompt, friendly, and professional. He made me feel comfortable, and never seemed irritated by my endless questions. They work with you and you don’t just feel like a payday for them. It’s a bit early to report on results, I live in an apartment with a roach issue thanks to my awesome neighbors 🙄, but I do have confidence that I’ll see results soon. Thanks Winston 😊
Klara Yang
Alponso understood our issues on termites and was helping for our best interest.
Karl Stallknecht
My Pest Pros has been serving us for over a year now at our personal properties, office, and rental properties. We have nothing but good things to say about their entire team, from Rayna and Andew in the office, to Brett the owner, as well as several of their technicians. We have had them handle all sorts of issues including roaches, snakes, bee hives, etc and they've always done a great job. Another thing I like is that they are honest. I was told after an initial snake treatment that I didn't need a second treatment, even though they originally told me we would need it. They could have easily come back and charged me for the second treatment since I thought it was needed, but they were honest and saved me money!
4Plus4 EqualsNOMORE
Harry came and made me feel good about my bad situation. He was very informative & patient. He was professional and compassionate. I would recommend this company, but only if you PERSONALLY ASK FOR HARRY! He needs a raise, you don’t get this kind of customer service these days !
Michael Daniels
We had an excellent experience with My Pest Pros. Shamil Wali was our technician and he was great. He was very punctual, professional, and very respectful of our home. He took time to explain everything he was doing and was very diligent and thorough. We have a toddler, so Shamil was very certain to explain how his treatment was safe for our family. He event made a complimentary return visit to our house for follow-up that was not required with our service. At the end of the treatment, he helped clean up as well. Shamil really went above and beyond what we expected and we couldn't be more pleased with the quality of his service. I will recommend My Pest Pros, and specifically Shamil, to anyone who asks.
Jason Minkoff
My dog discovered a rodent, Pest Pros came out same day, inspected and set traps. The pest was caught overnight on the first day of the traps and a possible entry point was identified and fixed by a handyman. Two weeks later, Pest Pros showed up right on time, collected the left over traps and inspected for other issues. All set...this actually worked out as well as possible. Easy, fast service and successful results....Thank you so much.
Gregory Day
I've been using My Pest Pros since 2014 when I bought the house in Mount Vernon. I have a dog and did not want the ticks and mosquitoes to bother him let alone me. The 2nd year I had them spray, my neighbor asked prior, if I was going to do the mosquito spaying again this year, I guess it helped out their mosquito problem also. I've been so happy with the service for years and my neighbors even benefit from it. Thank you My Pest Pros.
Jennifer Wu
Dane was awesome. He was thorough and professional. He was committed to ensuring that we were satisfied with his work and felt comfortable. He was also very personable and friendly. Even though I was probably overreacting by calling in professionals, he never made me feel stupid.
Alex PDL
Harry has been outstanding, incredibly professional, kind and extremely thorough. He discovered the entry point for the rodent problem we are experiencing and even helped me reconnect the vent to our dryer which is close the that access point. He documented and made additional recommendations to help resolve the problem. I would absolutely recommend him to anyone with a pest problem and hope he is getting the recognition he deserves. Thanks Harry!
Jennifer Seals
George is amazing! He came in and immediately caught a bug. George is professional, knowledgeable, and helped to educate us on preventative measures. George also went above and beyond and quickly helped me to place a screen over the vent leading to the furnace where spiders and cobwebs were lurking.
George is extremely thorough and confirmed why I still choose My Pest Pros.
Rob Rickert
I'm a Realtor and having a company I can rely on to give an honest inspection report is important! My Pest Pros in that kind of company. VERY accommodating to client's schedules & Trustworthy! Have also used for my own home to address mosquitoes and we're once again enjoying our outdoor time!
Dr. Jennifer Taschler
You will love My Pest Pros! This is an amazing locally owned company. They are friendly, thorough, and very professional. Brett even called and said he was running ahead of schedule and would I like for him to come now or at the scheduled time. WOW, never had a service man offer to arrive early. Love this! You will not be disappointed! If you need a company who knows pest control do not hesitate to call My Pest Pros!
jerry stein
George Mitchell was the service technician who came to our house today. It was a pleasure to have him here. Not only did he know what to do for the fall season, but we were so impressed by his good nature and his willingness to address any other concerns we have. He is an asset to My Pest Pros. Evie and Jerry
Miss DC
Very helpful! Came out and did a free inspection and quickly diagnosed my issue. Turns out, I had house flies due to a plant and the issue was easily resolved for free simply by removing the plant. Inspector wore a face mask and practiced social distancing. He was very nice and thorough! It didn’t cost me a thing and the flies are gone.
Denise N
This is the first time I am using this service. I paid for the entire season 4 weeks ago. Today I had a service spray, and was charged again for today! It seems like mosquito spray is only good until it rains. We still get bites , although probably less than if there was no spray. I am waiting for the refund. I may not renew contract if mosquito bites will occur.
Mary Ketcham
Great service - no more bugs!
Reasonable pricing
And
OUTSTANDING customer service.
Everyone I have delt with on the phone or in person was friendly, knowledgeable, helpful and flexible.
Plumbers, electricians and other home service companies in the area should take note of the My Pest Pros model.
Erik Wolff
Winston and Brian from My Pest Pros were professionals and got the job done. Highly responsive and helpful when I needed to get rid of some yellowjackets.
Great value and highly recommend.
Scott Lanham
I have nothing but great things to say about the service I received from My Pest Pros. Winston was always punctual and extremely nice! I would definitely recommend and ask for Winston! He will get your problem solved and won't try to sell you services you don't need.
Paul Peregrino
Jeremy was great. Very professional and I learned a lot from him. Looking forward to him servicing the house for the next appointment
David McDermott
This is the second time we’ve used My Pest Pros and they did not disappoint. An appointment was set up quickly to remove a basketball size active hornets nest and a large in-ground Yellowjacket’s nest. The team of two showed up on time, explained what they were going to do, and then got to it. Job well done and a relief having the hornet’s nest and Yellowjacket’s nest removed. Well done.
Brittney Brown
Friendly and easy service. And I was able to get a discount on a full year subscription. After the first treatment, I have not seen any more roaches. Best for my piece of mind!
Lenny Berger
My Pest Pros has sprayed our house several times over the years. Their techs pay attention to the details of where bugs are entering the house and we are typically bug free for the rest of the season. Highly Recommend!
Chuck Hall
I have been using My Pest Pros in Fairfax for pest control and more importantly for mosquito control for 2 years now. They are great. The bugs, we never see them at all, but the real test was sitting on the patio and not a single mosquito bite. To me this is the best part. I don't have to spray myself or my kids with Deep Woods Off anymore.
Olivia Horvers
Everyone I interacted with on the team was phenomenal, their windows of time were very reasonable and I was contacted prior to arrival. Very personable, very communicative, great quality, probably great value as well (though I haven't done a ton of pricing research, I haven't seen any additional issues so it's worth!)
Trey Barrineau
Peace of mind -- that's what My Pest Pros provides.
When our bathroom rehab revealed a termite infestation, we panicked. How bad is the problem, we wondered?
My Pest Pros set our minds at ease. Brett came to our home and explained in terms anyone could understand that the problem wasn't catastrophic, and he performed a cost-effective treatment that leaves us feeling much better about the condition of our basement.
Also, Brett made clear the various options for pest control and their cost, but he didn't try to pressure us into the most expensive one. I'd highly recommend My Pest Pros for any insect problems you might encounter.
Elisabeth Riggs
Harry solved our mouse problem efficiently and quickly. He was very professional and very courteous. We would recommend his work to anyone. We received good value for our money.
Uppasna Chand
I moved into my home 2 years ago and the previous home owners warned us about pests. I used Brett Lieberman and his team at My Pest Pros from the beginning and have NEVER been disappointed. They are clean, professional, and will use the same products they would use in their own home! The Best!!
Alesha Luxon
The office staff is always helpful. Harry is always here on time, very friendly and courteous. He came for mosquito spraying but it rained so he rescheduled it for next week and let me know so i would not have to call again. Great service!
Brad Geesaman
Had a small amount of evidence of mice in our finished basement near the french doors. Despite setting traps with peanut butter, evidence kept showing up. Called and my Technician, George, showed up the next morning on time. Within a few minutes, he identified two settlement cracks on the outside of the door sill. He filled the gaps in the foundation with caulk and also below the baseboard on the inside, set traps, added bait boxes, and thoroughly explained what he did. When he came back about 10 days later (part of the service), the traps were empty, but we haven't seen evidence since. If we do, George said to call and they'll come back to address as part of their warranty. I appreciated the text notifications, the online invoice/payment, and solid service. Thanks again!
J C
Our technician was professional and super friendly. We had a seamless scheduling of the services needed and the whole process was amazing. I would recommend My Pest Pros to anyone looking for this service!
Sima Dajani
Pest pros came to my home in Vienna to inspect it for bed bugs. Thomas was very thorough and very honest about his findings. He gave us a number of good tips on what to do next and answered all of our questions with a lot of detail. A very friendly and ethical group. Highly recommend.
Dan Whiting
We have used My Pest Pros for mosquito control in our yard in Maryland for the past 2 summers. We couldn't be more pleased. Our yard went from being unusable during mosquito season to no mosquitos. In addition, they are very responsive and, for the couple of times we called them back before the scheduled treatment, they didn't complain and sent someone right away.
Alex N.
Chris has been at our house 3 times in the past 2 weeks and everytime he comes I learn something new! He's very thorough with his process and always explains what he's doing and recommends best practiced to ensure we don't have the same problem again. He's professional, polite and I will be referring him to my friends and family!
Hugeaux G
George with Pest Pros came out today for regular preventative service . He was extremely professional and polite. Took down spider webs and paid extra attention to problem areas as requested. Pest pros is an exceptional company.
Beks Dalton
We had a mouse infestation in our kitchen. It was bad. But Winston came and fixed all that. He's great! Knowledgeable on the subject and has a great personality. He's been back a few times for follow-up visits and so far so good. No more mice!
Adrienne Pavelko
Responsive, informative technicians. Scheduling service appointments are trouble free, thanks to Krystal and the rest of the staff. Highly recommend.
Andrew Horan
George came out to the house to protect us against potentially poisonous spiders. He was extremely thorough, and explained everything he was doing and why. He took in to consideration that we have dogs and young kids and gave me guidance on how to keep them safe while the chemicals dried. He even took measures against the stink bugs! Thank you to the My Pest Pros team! 5 Stars!
Danny Negron
Alfonzo was on time and very professional throughout the visit. He was thorough and suggested different things we can do to prevent pests from entering our home. 5-stars!
Hanna Family
My Pest Pros is awesome! Owner Mr. Brett and his team are very effective and professional. Office manager Rana is super helpful and friendly.
After the spray we no longer suffer from Mosquito and ants.
My children can go outside to play again.
Thank you Brett! Sherry. H. from Sterling, VA
Monica A
Incredible customer service and very helpful techs. We use them for commercial property however if I could hire them for residential I absolutely would. The best pest control company I've ever used over all the years. Give them a shot!
Stormshard XL
After a mouse problem was taken care of swiftly in 2019, I signed up for their yearly protection package. Usually I avoid these type of subscriptions, but their monthly checkups, prompt visits for any issues and overall professionalism has kept me happy since then.
Elaine OMalley
My Pest Pros does a great job of keeping my home free of the billions of ants that live in my yard and the occasional centipede that wanders in from the woods. On those very rare occasions where they show up again, My Pest Pros comes immediately and problem solved for many months more. Their mosquito control program is terrific. We can use our yard again. The communication is terrific. They arrive when expected and are always professional. They are trustworthy, which is important for anyone working around the house. I highly recommend My Pest Pros of Fairfax VA.
Don Cunningham
Super professional very courteous staff. Very proactive and friendly. A special shout-out to Krystal in customer service who was very helpful and responsive in supporting me with the website and payment.
Mynon Gordon
I really enjoyed how professional that Krystal was abs how she followed up with our conversation. She’s very knowledgeable as well as courteous. Great experience!
Linsey Wise
Fleas had invaded my 5 month-old baby's room and I needed some help ASAP. Brett at My Pest Pros was a lifesaver for us. He managed to make it out to our house that evening for a treatment and left me feeling positive about returning to our home. Brett was great about communicating before, during, and after the treatment and made himself available for any and all questions and concerns.
As a new mom, I was freaking out about the fleas, but Brett and the My Pest Pros team put me at ease and really helped me through an itchy situation (pun intended).
Val M
I have had nothing but good experiences with this company. I first emailed on a Sunday morning and within an hour the owner (Brent Lieberman) emailed me back with a response. I asked if I needed him to come in for the issue I had and he was actually honest enough to say no! From that moment, I knew I would only use this company for my pest needs.
Months later, when I finally did schedule an appointment, Brent arranged to personally do the spraying himself even though it wasn't an especially attractive time (Friday early evening).
A final bonus is that they will respray for free within a month of the initial appointment (or within any timeframe if you sign up for their annual plan).
Dennis Lueken
Bret at My Pet Pros was Great! They provided us with a stress free termite inspection in Mt Vernon. I highly recommend this company and will use them for all pest and rodent needs in the future.
Sarah Harrington
This company is fantastic. I have never had such a great personal service and attention for myself and my real estate clients/ sellers and then buyers, once they are in place as home owners. Brett is a dedicated and diligent professional.
Hugo 9
Donnel came out today and performed a thorough inspection. Noted some problem areas, patched up the hole where utility cables go into the house with some mesh, checked and re-baited some rodent stations around the house. Very polite and professional, explained everything thoroughly. Thanks Donnel!
Brantley Carlson
We’ve used My Pest Pros for termite prevention and other pest projects the past three years. They’ve gotten everything well under control and are always friendly and super responsive. Highly recommend!
Lindsay Latham
From start to finish, the team was courteous and quick to respond. Brett came out and took care of a wasp nest that quickly developed then came back on the 4th of July to remove it. I am very happy that we went with a service contract!
Z Charnas
We have had problems for years with ants and gave up trying to get rid of them ourselves. Nothing worked. I wasn't going to call anyone until my dog tested positive for Lyme Disease. That was it. We wanted our yard treated for ticks to protect our dog and us too. Along the way, the ants have left as well as a very bad bee situation in our porch. Brett is very responsive, hard-working, and personable. HIs staff is very courteous too. I would recommend Brett and his crew. I have interviewed other pest control companies and I like the personal feel and attention I get from Brett.
AA Truck Body & Paint
Wanted to take a moment to express my gratitude towards My Pest Pros.
They didn't try the pushy sales methods that we have grown use to. There
pricing was competitive. They fix the problem the first time! You really cant
go wrong with this company!
Rayna Wilson
I've learned so much within a few weeks about the great services and products that this company has to offer! You never really know how much a pest control company can influence a more healthier and enjoyable lifestyle until an issue arises...I love the services, flexibility and general concern that Brett (owner) offers.
David Norod
Hands down the best pest control company in Northern Virginia. They are responsive, honest, and affordable. They pay attention to all the details and treat us like family. Highly recommend!
Katie Aloisi
We were having a fly problem in the house and Robert was SO HELPFUL. He spent time walking through the house and helping me diagnose the problem. Contrary to my expectations, he encouraged me to find and eliminate the source (free!) versus immediately spraying chemicals (which would be less effective and more costly. He gave me some recommendations and told me to give them a call if the flies didn’t clear out in 2 weeks. Super impressed at how through and honest this business is. The consultation was free and my issue is resolved (knock on wood). Thank you Robert!
John McCarthy
Highly recommend! Jeremy was awesome and took the time to walk me through the service and was responsive and knowledgeable on all the questions I had.
Genevieve Makris
Wouldn’t go with any other company for my pest needs. They are thorough and organized, and the products work! Have recommended them to friends who are now customers as well.
Frankie Brown
Very responsive to my request. They were able to provide timely and prompt service. My technician, Mr Luis Irizarry was on time, professional, knowledgeable and very courteous. I would definitely use and recommend this company.
Beth Myers
I live near Rock Creek Park. Winston is proactive so that when the weather gets cold he is ready for field mice and other rodents that try to get into my house. He is terrific. He is particularly well aware of Covid prevention.
Dawn Boffman Chism
I once again received OUTSTANDING service today. I cannot say enough great things about this company! Every single technician I have encountered has been outstanding, and today was no exception. It's such a rarity these days, I just have to let the world know.
Kerry Hogan
My Pest Pros in Fairfax, VA does a wonderful job with our mosquito control during the season and handles all of our pest control year round including termites. Personalized service from great people.
Andrew Merz
Came right on time! Chris was super helpful, informative and polite. Quickly assessed the situation and made sure to give preventative recommendations to avoid issues in the future and was on his way. Quick, efficient and punctual
Sarah Clarke
These guys are awesome; the owner came out to do my first service, and I was impressed with his professionalism. The business just works; Rayna communicates well, and they go way out of their way to be accommodating.
A+. Totally worth hiring.
Joe Kruper
We were having issues with ants in and around our home, so we called My Pest Pros. Brett came out did a treatment and told us to call if the ants continued to be a problem. I called a week later and told Brett the ants were still around. He came back that week and did another treatment and we have been ant free since. On top of that he did not charge for the additional trip.
Thank you Brett and all of the professionals at My Pest Pros!!
Pascale Roy
Brett and his team took care of my bat problem. They were knowledgeable, super quick and efficient!! Such a fantastic service that they provided! Thank you!
Aisha Enayatulla
Knowledgeable, courteous, & professional technician. Since employing this service we have been able to get rid of spiders, crickets & considerable less sightings of mice. Almost gone!!
Songhee Han
We called this company to compare the price of mouse treatment. The inspector came to our house came on time and he checked the attic to see if there's any mouse droppings or nest. Since he couldn't find any mouse droppings in the attic, we didn't make a contract with this company, he did his best job at our house.
Larry Hufham
Great service arrived when scheduled. Gave a good explanation of what was being done to.deal with a termite infestation. Didn't try to sell me something I didn't need - went straight to the point and took care of the problem.
I would recommend using this service to anyone.
Beth Myers
If you get a tech by the name of Winston, you are in luck. He is going to get to the bottom of your problem and stay with it until the critters are gone. He gets a 5 star as does the company for hiring him. The team works well together. Professional company.
Chris Hunz
I just want to express my satisfaction with my service today, George was on time, professional, went out of his way in all that he did at our residence, he was extremely nice and we hope to see him on our next service date!
Gordon Cheung
Mark did a very good job with our mosquito service and we look forward to his next visit!
Shannon George
Mark is amazing and very professional. He reassures you that he will take care of you! Mark is the best!
Peter McGarry
My Pest Pros services my house quarterly and always does a great job, they are on time and have highly intelligent technicians. Thank you My Pest Pros for keeping unwanted visitors out of my house.
Tammy Roupas - Locher
They were available quickly for a first appointment and very prompt on arrival time.
Dame is very professional, friendly, and helpful.
He eased my worries
David Boyd
Krystal made scheduling the inspection very easy and was able to get it for the next business day. Friendly and kind. Thank you
India Wilkins
Definitely the best I’ve ever witnessed! I moved in to an apartment not knowing of pre existing issues and when I called My Pest Pros, my problem was fixed completely in only two visits!
Josh Alexander
I have used My Pest Pros for over 4 years. They have worked around my restaurant's difficult schedule and always exceeded expectations. The owner has personally checked on us almost monthly.
Bahoe Racing
Winston was very thorough with finding where mice could get into our house. He explained the plan, set up the follow-ups, and left me feeling like we’d finally get rid of our mouse friend.
Reese Law
My Pest Pros did a great job ridding me of my insect problem! Amazing customer service and compassion for their clients. Would recommend and use again.
Keri Putonen
Can’t say enough good things about this company. George was our pest pro and he was extremely knowledgeable and friendly. Diagnosed the problem and created a solution!
Pilar Lorca
My Pest Pros explained the process, gave us option that best suited our needs and made it so easy for us. Their costumer services is phenomenal!!
Gregory Wong
Chris was awesome. Very professional and helped to get rid of the mouse infestation in our pantry.
Donald Brown
I would like to thank Dan for his prompt response and his professionalism. He did a great job inspecting my home for termites
Karl Haynes
The crew of MyPestPros showed up at home on-time and were extremely professional. The technicians kept me in the loop throughout the entire process while they were treating my home.
Lisa Shaw
We had a very good experience with Chris, who was extremely courteous and knowledgeable. Highly recommend.
Bette Gorman
Very professional and on time. Krystal does a good job on the phone
She is a very good face for your company
Nikitta Dixon
Mark delivers great customer service!
Michael Parrino
Excellent professional service. Dane takes the tim to explain what he is seeing and the treatment plan.
chesed broggi
Winston is the best. He takes care of the job and thinks of things I don't even think of (like avoiding my tomato plants). To boot he is a just a delightful person.
Simon Turner
On time, courteous, listened to our concerns before going in search of rodents.
It turns out we had a roofing problem, not a pest problem, but Marcus took a few extra minutes to show us what was going on. Thank you!
Normarie Soto
I couldn’t be happier with the services provided by my pest pros. I had mice living in my garage, they came out very quickly to resolve my concerns, mice have officially moved out! Thank you!
Tara Hampton
I trust My Pest Pros for preventative treatment of my business. Great communication and service! Would highly recommend!
Jennifer Borders
We have been very pleased with this provider's service. As a military family that has moved many times and used many different companies, this pest service has been by far the best .
Kate Reese
Brett and his team of professionals are excellent to work with and do not make recommendations that are beyond your needs. I have found them to be a pleasure to work with
Chad Tucker
Mark was great! Very glad that he came out to treat my home.
Ellie Martin
Dane was great at answering all our questions on treating boxelder bugs. And treating for them.
Debra Lieberman
I was very impressed with the customer service and that I was able to schedule an appointment quickly due to the urgency of the pest problems in my house. I would recommend this company to all my family and friends!
Forrest Montagne
They came on time and very professional. They explained everything thoroughly and I would use them again.
Lynda West
Great company! Terrific service! Had them now for 5 years! Very pleased! I plan to stay with them. They are reliable & trustworthy!
Slow Jamn
Very Quick and Efficient: They were very quick and serviced at a great price. They plugged holes the same day they came out as well.
Sue ODell
They sent George and he was very knowledgeable and friendly and thorough. Was very impressed!! Would recommend them to anyone and already have!
Dianna Baltimore
Thank you My Pest Pros for always showing up on time and in between service! I could not imagine life in DC without you!!! My husband will not sit outside without your service.
Alvin C
Just had my first treatment this morning with Harry. He is very knowledgable, very patient, and of course very nice.
Sudip Saha
Have used them for years. Punctual, responsive, courteous, and very effective. Would recommend them without hesitation for all pest needs!
Jonathan Coleman
Pest Pros have been very good to my home! They have visited 3 times and each time they have taken care of business.
Matthew Sullivan
Great company. Solves my pest problems and are very good about responding to specific issues. A great service for the money.
Ken Crerar
There are lots of pest companies out there but these guys are real pros they come when they say there customer service is awesome they are a top form for sure
leslie luckritz
Very knowledgeable and friendly. Super helpful. They haven't finished the service yet, but I anticipate great results.
Christopher Nguyen
Brett was great at explaining exactly what was going on so I felt comfortable with the service.
Eric Kim
Alfonso is a friendly and professional technician. Highly recommended.
W J
Victor did great service.
Phyllis Savoy
Condo is now free of mice. Technician was very professional and found the entry point right away. Once he sealed it, the rodent problem disappeared.
Wenya Yang
Chris did a great job and was very thorough.
B FK
Chris Halderman did an outstanding job. Very professional . Highly recommended.
Aaron Ansell
Dane came to spray for mosquitos and was professional and thorough. Thanks Dane!
Lois Romano
Terrific business. Brett and crew are meticulous, responsive and effective. Highly recommend.
Mary Cabriele
They are very professional and responsive. They asked questions about any concerns that I may have so they could address and put me at ease about some challenges I was having with an insect.
steve bilidas
A great experience dealing with an exterminator is a little difficult understanding bugs but he was absolutely wonderful
Patricia Zissios
Christ, the technician, was very knowledgeable, professional, and courteous.
Mark Watson
I’ve worked with Brett and his team for years and he’s the only company I would recommend for your personal or business pest control needs.
Phil Klinkhardt
Dane has a good spirit. I failed to mention rodent check for detanched garage. Unsure this was checked. Otherwise, Dane was thorough.
Rachel Lima
Heat service as always. Very quick to schedule an appointment and very prompt and friendly at appointment time.
Carol Ischinger
Shamil is an outstanding technician... he is very competent, knows what he needs to do, and explains things clearly.
Jasmin Mathis
Great company. Very professional. I will definitely use them again.
Jeff Lipsky
Chrish was on time and did a great job!
Freddy Hanson
Crystal was amazing. Fixed my issue in 5 seconds. Fantastic!
Chuck Adams
George came back again per my requests.
Thank you very much George.
Chuck
Janet Bartelmay
Terrific customer service. Very responsive. Just a great service. Thanks, My Pest Pros!
Eric Hein
Thanks! Service was prompt and friendly, highly recommended. Will definitely call on them again for future needs!
Lauren Cova
Very reliable and friendly service. Brett is great at his job.
Dar
A very thorough analysis and mitigation effort at our place for rodent issue. Would use again!
Steven Harper
Brett and his team are the best in the business. Great response and very thorough.
Jennifer Turner
George is fantastic! He is kind, timely and very thorough.
Giovanni Recalde
Krystal was a great help. Great team!
Jarred Riddle
George Mitchell was very professional and helpful!!
Ken Sander
The tech's are always through and knowledgable. Highly recommend this company.
Jon Lyons
Great friendly efficient service
Allison S
Chris was very helpful and answered my questions!
Melvin Jones
Great service, and inspectors help explain how to prevent bugs.
Anna Birdsall
Very happy with the service George was great to work with!
David Baum
Been using for years. No other company is a customer focussed.
Kathryn Moss
Super responsive and very helpful/knowledgeable/reasonably priced
loston anderson
George did a great job
Bobby Ashmore
Jeremy and Dale are awesome!
Thomas Green
Good job , Krystal and George
SANJEEV KUMAR
Excellent Service Experience.
Jesse
The exterminator was very friendly and professional.
NEVIN GIBSON
Always outstanding service from My Pest Pros!
Bill fournier
Solve pest problem in a timely and responsive manner
Aaron Tschirhart
Great service...Great value!!!
Mallory Kiewiet de Jonge
Prompt service with effective outcomes.
Richard Snively
Dependable and thorough.
Joan Hwang
quick, honest, kind, and professional
Tonnetta Dyson
Great 👍 service …
Cheryl Rufenacht
Great service!
marty corso
George was excellent
Roy President_President_Airofog_USA
We'll run company
Anna Norwood
Luis was fantastic
Christopher Schmitt
Professional, courteous, and most importantly, effective- From Kala’s perfect customer service in scheduling appointments to Antoyne’s competence and cheerfulness in performing services, My Pest Pros knocks it out of the park every time!