Reviews of Truly Nolen Pest & Termite Control. (Pest Control Service) in Albuquerque (New Mexico).

Truly Nolen Pest & Termite Control

261 Reviews

131 Comments

Pest control service

Pest control service

7921 Lorraine Ct NE, Albuquerque, NM 87113, United States

Description

Information of Truly Nolen Pest & Termite Control, Pest control service in Albuquerque (New Mexico)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Truly Nolen Pest & Termite Control

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Reviews of Truly Nolen Pest & Termite Control

Anna Kleppinger

Really appreciate the expertise and knowledge the technicians have about the pest issue I had. Fred was great and explained everything so well and setting up the service as Sloan as possible and Nikki was amazing in treating all the areas thoroughly making sure all the nooks and crannies are covered! Very impressed and happy to have found a reliable company!

Hal Hiltz

Pele was great! Very professional and took his time in asking and understanding our issues. Very conscientious and thorough in treating our problems.

Yvonne Garcia

Nikki is a great technician. She is knowledgeable and responsive!!

Lissa Carlson

Pele had been successful at exterminating the mice in the roof. He’s a wonderful person to work with and rely on for high quality work!

Beth Pullen

The service representative was wonderful. He listened, moved quickly to deal my most critical problems and then treated the whole house. I can not speak highly enough of him and his service. Beth Pullen

Libby Glass

My husband and I recently moved to Albuquerque, and needed to make arrangements for quarterly pest control service. I contacted several companies, and selected Truly Nolen primarily because of my initial contact with the office. The gentleman who answer the phone, Rodrigo Ochoa, was professional, delightful, and actually the reason I went with Truly Nolen. He was a wonderful representative for your company; giving me details about the history of your company and your company philosophy. The quote he gave me for your services was actually slightly higher than others I had gotten, but I believed that in the long run they would be the best company for our money. That belief was confirmed when the service people came to my house for the initial inspection and service. They gave me every confidence that Truly Nolen will take care of our needs in the area of pest control at the level of excellence! I'm pleased to have this opportunity to write a review on my experiences with this company. Very truly yours. Libby Glass.

Amy Schwebke

Over the years (10+), Truly Nolen has been exceptional in their pest control services. I pay the yearly fee & every quarter or when needed, they will arrive as expected. Having the outside mouse traps are worth the fees, as it is important to make sure mice don't make into the house. Awesome service technicians & telephone CSR's.

Lawrence Pearl

Service Tech was great! too bad he's retiring next month. He was thorough, informative and discussed everything with us on the procedures he was taking

Alex Herman

I was recently getting bites/welts from something in our house at night, and since we travel a lot, I was immediately worried about bed bugs. I called and was able to get on the schedule for an inspection the next day; the gentleman I spoke to on the phone was very helpful and courteous in getting scheduled for an inspection. The next day, the technician arrived within the scheduled timeframe and did an inspection of our beds and master and guest bedroom areas. Luckily they did not find anything, and also kindly took the time to educate me about what to look out for in case we ever were to get bed bugs (since I had mentioned that we travel). Based on my description of what was happening, they reassured me that it was more likely mosquitoes. It was great to be able to get peace of mind so quickly, and I would definitely utilize this business again. Professional, prompt, and friendly service.

Cyco Veltman

The Technician did a much better, more thorough job with this quarter's pest control processes. I was left very underwhelmed last quarter; however, this quarter the Technician went above and beyond and re-established my confidence in this company. My expectations are high what with paying over $500 a year for quarterly pest control services and this visit Truly Nolen lived up to those expectations. They sent the same Tech out for my October spraying and he did an excellent job again! Thanks!

Randy Savage

Been using Truly Nolen for a helluva long time, at multiple locations. Every person I've dealt with, and all of the service techs I've had, have been outstanding. If there's ever a need to have them come back and do an extra service in between my regular monthlies, it's easy to schedule and it's done at no extra cost. When I saw my first FLYING cockroach - in ABQ! - they handled it. Ant season - handled. Paper wasps starting a new nest - wiped out. Some of the techs I've met over the years have been SERIOUS bug guys - I mean, you could tell that bugs occupied a large portion of their brain matter. They could identify insects on sight, tell me their complete lineage and history in the area, and share as much info as I could handle! I think that shows the dedication and professionalism of this company and its people. Highly recommended if you're looking for a job that's done right the first time!

Annie St. Germain

So far I am very pleased with Truly's service. My technician is awesome. Used to have her with another company I was with for pest control. Professional, knowledgeable, congenial and genuinely interested in you as a customer. It's still cold out so I don't really know how the bug sitch is yet. We will see - if we ever get out of this Polar Vortex!

cheryl large

I just wanted to take a minute out to thank you for your service. Lloyd and Valerie are a prize winning team. They made me feel safe and secure about the products and are very knowledgeable in pest control, They have been very helpful and listened closely to my concerns. I really felt like we were old friends after talking with them regarding the service and what they were going to do and how I needed to prepare my home. I would highly recommend and encourage anyone to do business with Truly Nolan and request Lloyd and Valerie you would be very pleased with the service that these two provide.

Paul Crickard

I have loved having truly Nolan. My house is near a park and we get a lot of bugs. They have been very good about coming in between services when we see ants or other problems. We always have the same person come and Dave is amazing. Always on time or early and so friendly and responsive to what we need.

DOS-FS Lady

I am so thankful for the fantastic and comprehensive service I have received from Truly Nolen for the last 6+ years. Steven, my superb technician, always addresses every concern, and is careful to consider the safety of the three little box turtles I have living in my backyard. I look forward to his visits, as he is both charming and dedicated to providing the best possible customer service. Thank you very very much, Steven!

Joann Sandoval

Initially called Truly Nolen to get rid of wasps nest. it was great to have them get rid of all the outside ants. I have not seen any spiders. I did have a mouse get inside and Truly Nolen was able to quickly get rid of that problem. NO problems with any unwanted critters at this time. Customer service is great, technician is always professional. I would definitely recommend Truly Nolen!

Cathy Taylor

We have been using Truly Nolan for many years. They ALWAYS come at the appointed time, and if we need to change that time, it is very easy. Customers obviously come first. Dave has been coming to our house for a long time. He really knows how to get rid of all pests! He is also friendly, kind, and gets along well with our dogs. Truly Nolan could not ask for a better representative. Thanks to everyone at Truly Nolan for such outstanding service!

Ann Claunch

We are using Truly Nolan for a rent house. We need a consistent time in which the technician comes so we can open the backyard gate to spray the ants and the wasps. Sometimes I receive a call and sometimes not. As the owners of the house I want to be there when they spray. We are working with Truly Nolan to get this issue resolved

Ray Tavarez

Our clinic uses Truly Nolen for our pest control. Our tech always calls ahead of time to ensure that we don't have any pets in surgery. Very professional and go out of their way to make sure we are taken care of.

Marsha Davalos

Dave is an AWESOME service representative for Truly Nolen! He is one of the main reason I am still with the company! He is always efficient, cheerful, knowledgeable and helpful. I just can't say enough nice things!

Terry and Meilea Hester

They were great! Michael came in and right away left me with a list of things to have ready for treatment time! I got everything ready and he fit me in his schedule! They came and very quickly worked through everything! They are super polite, quick responders, and helped me with a really crummy situation! Highly recommend!

Michael Baker

We've had an unusual infestation of ants this year and Truly Nolen came back again right after the initial visit, to resolve the additional pest issue. It's nice to know that a company's words and intentions are followed through with, and with the professionalism that you expect. This has been a good experience having this company taking care of our problem.

Suzanne Kupferer

Great customer service. I called 11/14/18 at 445pm and they reached my technician by phone and he said he’d swing by in the morning and address the ants. At 715 am he arrived and put out bait for the pesky ants that invaded two rooms in our house. He started his day earlier than usual to get us in his busy schedule and before a mandatory meeting. Such a great response. The ants were marching in rows of 6 wide. Thank you Truly Nolan and best technician ever, Dave.

Michelle Lewis

Truly Nolan is responsive, professional and committed. I am 100% satisfied with their services. They made my nightmare of pests go away and also educated me on what to look for, how to be proactive and were so patient, kind and reassuring.

Patrick Conley

We have used TN for many years now. We just recently had a severe wasp issue. I called on a monday and they sent two Technicians out on Wednesday. Loyd and Jason, they worked non stop for 2 full hours searching for, finding and eliminating wasps and nests. Best darn service EVER!!! I recommend them whole heartedly. My 91 year old Mom uses TN and will never change. Thanks Janette and the great folks at Truly Nolan. UPDATE: The very next day after my service, the swarm of wasps was back. I hesitantly called Janette to let her know. She immediately called the Technician (Lloyd) and although he was busy and this was short notice, Lloyd and Jason came over...ON THEIR WAY HOME and worked for an hour to deal with the issue. Now that is customer service!! I hope the CEO of Truly Nolan reads this and recognizes these three Employees as true assets to this fine company.

Stephan Moffett

We are very satisfied with Truly Nolen. Our tech has been at our home 3 times to check their work. We found one bug and he found 1 spider. The tech is personable and seems to care about our needs. We have no problems giving Truely Nolen a 5 star rating.

John Kryda

We are very happy with your service. We have been customers for many years and want you to know that Lloyd is the best person you have ever had to service our account. Please don't ever lose him!!!.

Danielle Rodriguez

Excellent customer service!!! Jason, my technician always goes above and beyond to make sure all my issues are taken care of. He handles my pest problems in a timely manner. I highly recommend Truly Nolen for your pest control needs!!!

Beth Morris

"Michael Haynes" (not sure the name of lead technician who serviced our yard) has been exemplary each time he has worked here. He is pleasant, thorough, attentive to detail. On this past visit he pointed out a pest problem that I knew about after calling Critter Control. The other guy knew nothing about the problem and had no tools anyway. "Michael" told me both more about the gopher burrowing, how to spot additional activity, and what Truly Nolen would do about it. I am very happy about his expertise. The only thing I'm not happy about is that my invoice doesn't include the name of the technician.

Charlene McGinnis

They were able to clear up bug problems at two seperate residents for me. They are always prompt when I call and they give timely reminders when they are coming and what services they are providing. The technicians are friendly and professional.

Thomas Matlock

Mike, my salesman, knows more about bugs than I ever thought possible. Food source danger even reproduction. Richard, my technician, takes his job very seriously. I caught him actually sweeping webs off of my shed out back of my house. Both of these guys are extremely courteous and prompt. They call ahead of time to let me know when they will arive. I really appreciate communication. I would recommend that everyone let Truly Nolen take the worry out of pest control

lorrie campbell

I'd like to follow up my earlier review - now that we have resolved the earlier floor scratch that occurred. The Manager at T N responded to my contact about what happened. I provided him w/ evidence of the damage, and got a quote for repairing the wood floor. It took some time to get the flooring co. there to fix it, because of their busy schedule, but every time I contacted the T N manager, he responded and I'm just now waiting to be reimbursed for the cost of the repair. I am grateful of their willingness to assess the situation honestly, and shoulder some responsibility for what happened. THAT goes a long way in believing that Customer Service does matter and in being treated fairly. I know we would all rather have not had it happen, but I am pleased with their response in dealing with the situation I previously reviewed. So my rating goes back to 5 stars. (10/1/18) Truly Nolan has always done an outstanding job keeping our home as free of pests as possible. I value their service. However, the reason for leaving 3 stars is this. On their last visit, in finding the source of ants coming into the kitchen, my husband assisted the tech in pulling out the stove to put the poison behind it. The tech decided to push the stove back in place on his own, and put a giant scratch in the hardwood floor. He didn’t say anything to my husband about doing that. Just left. I photographed it.. and called the local TN office... spoke to Jeanette- who is always awesome. She told me the Mgr. was out for the day. (Fri). Said he would either call me next day or Mon. I ended up calling him Mon. afternoon. After sending him the photo, and being told that he would need to see the scratch in person, and begin an investigation... I have yet to hear from him about coming to see the damage.. So until Truly Nolan takes care of what happened in my house, by their tech.. 3 Stars is all they get.

Ellis Dawson Jr

The service guy was very nice and courteous. He did an excellent job inside and outside. He cleaned some cobwebs from our ceiling that were unreachable by us, which was especially helpful to me.

Alicia Granados

Truly Nolen you guys are great.. Since ive had your service my house is insect free.. Llyod is my tech, he is an awesome guy and very friendly and always flexible and always fits me in his schedule when I need and an extra spray for the house. I love you guys. Best money I ever spent.. Also Roy who goes to your house to estimate your service, he's super awesome too very friendly. For sure I would recommend you guys. Also love love you mouse vw beetle..

Rebecca Weldon

Truly Nolen cured my recurrent bed bugs! One treatment. I saw some stragglers, came out and double checked, for free. Did not talk down to me about it. Made me feel great! Such nice technicians. A wonderful experience all around!

Audrey Cheromiah

This is my first experience with a pest control company and the technician Lyal provided outstanding service. I was educated about the service being provided and given adequate time to prepare. Thank you to all that participated in getting the job done.

Liz Beth

Dave always provides excellent customer service, and is always quick to respond. I would say he definitely goes above and beyond for his customers. I am very happy with the customer service at Truly Nolan, they know how to get rid of the little buggers.

Alicia G

Truly Nolen is awesome. Ive been with them for time now, also love love Loyd. He's the best technician ever. They ate best also love their mouse trucks and mouse cars. Thank you Truly Nolan, love you guys.

Larry feise

I've been with Truly Nolen for ten years covering two homes in Albuquerque. I've had several techs along the way but none compare to Edward. He is an excellent listener who pays close attention to detail and cares that we are happy and satisfied customers. Larry F

Nunya Bidness

We started a complete remodel in our master bath and tearing out the shower revealed the previous owners had found termites, self treated and covered it up. No sign of active movement, but we were freaking out. We called Truly Nolan and someone came out that day, did an evaluation and the owner returned the following morning to treat heavily within the bare walls and slab of the bathroom. They were fast and efficient and our contractors were only interrupted for one day. Today, Troy came out to do our second annual inspection. We had lots of questions, because we are relocating in about another year. Troy was wonderful, addressing all of our concerns with warranty and questions we were starting to wonder about, because the house had previously had termites. Whew! Grateful Troy relieved all of our concerns and we found out that truly Nolan will do the termite inspection for free, as a preparation for pitt8ng our home on the market, when the time comes. Great customer service and great people.

Craig Crissinger

Excellent Experience. The Tech (Hector Sierra) is Professional, Courteous, and is willing to share his Knowledge and Tips with his customers. Truley Nolen is a Top Flight company to work with. They produce excellent results. Five Stars !

kenneth gill

We use TN to keep our business bug and pest free. Brandon is our service tech, and let me tell you he has great customer service, fast and professional. Brandon is also very knowledgeable and helpful. we recommend Truly Nolen every time!

Valerie H

My technician, Dave G., does an excellent job of pest control. He quickly dealt with some indoor pests, and has maintained a bug-free home ever since. He's very thorough in applying several different types of outdoor treatments. I'm happy that I don't have to deal with bugs any more.

Michael Parish

I called and they had a person at my house the next day. Killed the Hornet Hive within 2 days after that. On time and very friendly. Came back 5 days later for a free follow inspection and spray. Highly recommend !!!

Sandi Miller

My technician was very polite, Knowledgeable and a delight to work with. The team at Truly Nolen is great. I highly recommend this company.

Katherine Babcock

Eric did a wonderful job. Keven came to to inspect our pigeon problem. We felt we had great service. Best ever.

B R

Our service technician Fred was very thorough for our pest control needs in our new house in Los Lunas. We currently do not have a pest problem and we want to keep it that way! Thanks for the professionalism!

Susan Elizondo

Michael was very personable, offered what I needed at a reasonable price, and bent over backwards to assure satisfaction. They are also knowledgeable and effective at controlling pests such as mice which was my first worry, and also haven't had any roaches, ants, insects, or spiders ,since they treated the house and went under the house to block entrances as well as on the roof to seal off possible entry points. Awesome.

Karin Trujillo

Mike, my technician, has been wonderful both times he's been to my house! I picked Truly Nolen because of their past support of the American Cancer Society Relay For Life in Rio Rancho.

carlos villarreal

They came when they said they would be there the only problem is they never got back to me for the next appointment and still dealing with the roaches if I don’t get a call from the company to schedule next treatment I will have to cancel my services

Janette Leonard

Dave Grueschow is an amazing technician and I'm very grateful that he has been performing my service for the past 2 years! He is an absolute expert and has kept my home and yard pest free!

Greg Miller

Our technician, Jason, is very knowledgable, punctual and respectful of our home when coming out for the quarterly services. We have had TNPTC for many years and they have kept the pests out!

Jeanette Harrington

We purchased both the Rodent and the Seasonal Programs and are exceptionally pleased. So far, so good with this older 1968 house with a crawlspace!

Donald Thurn

Service person arrived early. Explained what he would be doing. Removed all spider webs outside and in garage. Sprayed base of exterior walls against bugs and ants. Informed me when work completed. Acted professionally.

KAREN KREDEL

We have had Truly Nolen do our pest control for many years both here and in CA. We are very pleased with their service and their techs and will continue to be customers.

ethan forbes

they are professional, courteous, want to do a great job, and always say if anything comes up, they will be back. they are always accommodating to our needs. We recommend them highly

Philip Otero

Dave is fantastic. He is always on time and he is experienced, knowledgeable, caring and friendly. He is the reason we stay with Truly Nolen.

Frank Juarez Jr.

So we contacted them as a referral. "SuperBad" Ant issue started. Had not had before and just wanted them gone. Nolan took on the battle and Waged War for heavy duty problem.

patricia wolf

I have been very pleased with the service I receive from Truly Nolen. is an excellent service agent and takes pride in making sure that he has been thorough.

Mary Kroth

He was so thorough! Just really responsive to my concerns

Megan Shannon

Everyone is always helpful and friendly whether calling Jeanette, having Lloyd or Jason sevice, or Valerie giving me great information in the beginning, happy with everything with Truly Nolen

Bonnie

Troy is a professional exterminator for Truly Nolen Pest & Termite Control of Albuquerque. He is honest, prompt, thorough and informative with his customers. He is dedicated to satisfying his customers. His word is "good as gold"!! Truly Nolen stand by their word.

Jay Brown

Everytime I call the office, we get right away. The serviceman Jason is great and caring, he is worth 5 Stars as as Truly Nolan is worth.

Gladys Marquez

the service tech is very nice and takes his time completing his work. he also makes sure I dont have any concerns before he leaves.

Jazmiin P

Sean Smith was a huge help! Helped me set up a quarterly plan with automatic payments so that I no longer have to worry about our pest problems!

Shannon WB

Mike arrived early and was very friendly and helpful. He took the time to explain the service options and the products they use.

John Kugler

Always there when I need them, do their spraying on time, call ahead and keep me informed. Just like they should!!

Carlos T. Velasquez

Mike and Jason were wonderful during the first visit. I’m glad you have such wonderful people working for you. I’m happy with my service

Evelyn Fink

good service. Dave is the best tech! the service is a little pricey howerer.

Bernadette Padilla

One of the pest pest control company's I have had the pleasure of working with very professional respectful and trustworthy,, thank you fir all you have help me and my father with in our time of need,we are very pleased with your services and high recommend you all to anyone who may have a pest problem,,ps hi Steven,, hope your well my dad and I miss you,,

Nora Nawman

They responded quickly, the technician was kind enough to explain what he was doing and how the problem came about. It's been about a month and no sign of the pests.

Daniel Van Court

I,m happy with your service, the man who comes is very professional and I enjoy talking with him. no complaints.

Maryann Pranulis

It was wonderful to not have ants competing with me in my kitchen ❣️ Valerie & Dave provided excellent service — professional, skilled and friendly. Thank you.

Martha Ibanez

We still have roaches we have been very concerned and hopefully they will spray again inside my house and not charge me because they're still here thank you so much

Shannon Baca

I always get wonderful results and my service person is very pleasant and super helpful when I have questions or need minor touch ups.

Barbara Friberg

The gentleman we have is wonderful. What ever problem we have he had a solution. I can take care of that and tells us how he will do it. He is good.

Gary Lucero

This service costs $40 per month and for that amount, I would expect less ants but in my experience, even when they come out more than twice a year, the ant population is not well controlled.

charlie burk

Your new man, Gavin is great. He spent a long time with particular attention to our requests.

Jim CORRIGAN

Good service. Polite and professional staff. Good communication. Always calls to remind of visit and always calls when on the way to our home.

Kate Fruge

They were very thorough and super nice! Ants were gone in an hour and we havent seen them since.

Joan Watts

The service is always good, but you raise your prices for the same service too much. The last raise has me looking elsewhere.

Lucille Hendren

Dave has been doing our service for years. He is the best!

Lori Carabajal

They work around my schedule and have done a great job on our bug issues

Suzanne Kupferer

Great company that is responsive and results are as expected - no bugs! Thank-you. Outstanding technician !!

Adam Rael

The Truly Nolen team, were quick to schedule someone to help my family and I regain our backyard.

Diana Tourville

Great service technicians. Always curtious and on time. They do a great job.

Carol B Havey

We have had you since 1983 so yes we are happy’ Thank you for asking Peter and Carol Havey

Marie Standefer

They arrived on time, very respectful of area they worked in. I would recommend to others. I would give six stars.

Ken King

Friendly and professional service

Al Porter

Dave is very professional and a pleasure to work with.

Billy Campbell

It Works this service is something special out here in Corrales Noel is my guy to stop those pesky dog bitting ants Saw what to do and man it worked Thanks Billy says check them out

Kim Griffith

I was very impressed by how thorough the service was. The service man was very courteous and conscientious.

Thelma Dawdy

Since we can only have outside spraying done, all the bugs come into the house to die. But, this tells me something is working.

Charlie Rogers

Great service from my service guy! He answers all my questions and makes great suggestions!

Richard Blide

Still have ants.

Rich Stange

Visits are spaced poorly, never on the same date or time. This makes it difficult for us to be available sometimes .

Dale Cunningham

Technician was on time and performed all services in a timely and professional manner.

Ron Hassett

We are very pleased with the service and the staff who came to our home!

Ann Mulhern

Always responsive, Michael was ontime and we are so happy there are no termites!

Erin Cayaditto

They showed up earlier. Easy to get ahold of. Very Professional.

James C. Lopez

Truly the best in the business.... We not only care about our customers but we care about our community as well!!!

Patricia Rael

She was very professional yet friendly and answered any questions I had

Ralph Wallace

Jason did an expert job assessing the problem I had. Thank you.

Juelie Loftin

Dave always does such a great job getting rid of our pests!!

Sandi Miller

Great service and I love my service professional. Wonderful!!!

Barb Armijo

Truly Nolen technician was very thorough.

Bill Parsons

Truly Nolen employees are outstanding in all respects.

Betty De La Porte

Great serice ! Dave is the best! Always the best with DAVE is always the best

Dean Pappas

Service is wonderful. Polite and thorough.

Kip Dettmer

Very thorough,courteous service by Mike, and the ants are gone!

Barbara Martin

Nikki was very attentive to what I needed

Peggy Murtagh (Google User)

Years of great service at this residence!! Thanks Dave!!👍👍😊 …

Carole Conn

Truly Nolan is keeping my home pest free!

Victoria Hall

Technician is very knowledgeable and personable.

Ken DeVries

Another great job! Couldn't be happier.

Kelly Dwyer

The gentleman does a very good job

Bettyann Arner

The technician was polite and knowledgeable.

Jerry Tighe

Technician was professional and courteous.

Jim Matchin

We are pleased with the service and Hector....

Amy Dow

Awesome team and customer service

Bill Walters

On time, courteous thorough

AnnG Stokes

Easy to work with and gets rid of pests.

Jerry Himes

Very professional and informative

Patricia Renken

Dave Grueschow is a gem!

Del Maverick1

Professional

moon lily

Great service!

Dona Sinkevicius

Jason was wonderful...

Rowena Martinez-Pita

Very satisfied

Giselle Alvarez

The make it easy

Steven Moodie

We've used Truly Nolen for many years. We get serviced once a month. They call us with a date and approximate time several days ahead of time. Pele is our technician and we appreciate his expertise and punctuality. Excellent service.

piana angel

Nikki has been my technician for 2 years or more! I’ve had other Truly Nolan technicians before and they’re all very good. Nikki always cheerful, on time and professional. Today she noticed the ant mound, which shows she had made a cursory inspection before knocking at my door. Proactive service!!

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