Reviews of Planet Fitness. (Personal Trainer) in Philadelphia (Pennsylvania).
Planet Fitness
1128 Chestnut St, Philadelphia, PA 19107, United States
Description
Information of Planet Fitness, Personal Trainer in Philadelphia (Pennsylvania)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Planet Fitness
Sunday
7 am–7 pm
Monday
5 am–10 pm
Tuesday
5 am–10 pm
Wednesday
5 am–10 pm
Thursday
5 am–10 pm
Friday
5 am–9 pm
Saturday
7 am–7 pm
Popular times
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Reviews of Planet Fitness
The Center City Location has an awesome staff. They are very helpful and courteous. Their memberships are the lowest in the entire City of Philadelphia. I get treated very well at Planet Fitness!
I find this to be a decent location.
The machines are in good working order.
The temperature and ventilation is spotty or non-existent
The layout of the place and machines is "ok".
The employees are courteous, nice, accommodating.
But no cleaning by employees anymore, or extra staffing to do this.
Nice location.
Would use whenever I need.
Does get busy
Staff personnel are friendly and like the place is nice environment to workout here.
This place is awesome and no matter where I’m traveling to planet fitness is near by for my convenience.
Location is across the street from my job, so it's perfect as I often take my hour lunch break at the gym, for a sweet workout followed by the massage bed/chair before returning to work.
Equipment is top notch and available.
I also love the atmosphere and friendly & super helpful staff.
Lastly, my membership allows me to bring gym buddies, which for.me it makes working out a ton more fun 😎👍 💪👌
chEErs,
MST
It's very large always clean enough machine to go around restrooms are always excellent.
Like the chestnut location. Was going to attend the one closest toe but chestnut has a better vibe (?). Also their machines for deadlifts and such work or rather there are more of them and i don't have to fight for one for long.
It’s smaller than other planet fitnesses, but still has a lot of cardio machines. Not super busy so the size doesn’t really matter. Staff is helpful and the lockers are clean.
I recommend it. It's a very good gym. I love it🥰 …
I like the location but I can never find any parking it's always a pain and cost money
all the staff are super friendly the gym is super clean and sanitized on the hour it seems not super crowded and the prices are not rate hiked
Great place to workout. The staff very professional and explain things clearly when asked.
For a first timer it was great jus go and do ur work out and leave its very clean and nice size for it location most likely gonna be my number 1 work out spot
Very nice and neat and clean atmosphere friendly staff
My sign-up process for membership was easy, straightforward, and extremely professional by Mia! She was exceptionally knowledgeable, courteous and informative, and she is most highly recommended for providing such a wonderfully seamless introduction and sign up to Planet Fitness! I can’t wait to have my wife come in and join when she returns to Philadelphia in the next week or so, and I want to commend Mia for a most pleasant and thorough introduction to the gym. I am very excited to be a new member! Thanks so much!
Love this location!!!! Quadir was sooo helpful. He went over and beyond to make sure I had a good first time experience. I totally recommend this location if you are visiting Philadelphia.
Friendly stafff, clean, easy to get to, not that crowded.
Been a member for over 8 years I wish they would give existing members gifts like water bottle a towel or even a shirt on your year anniversary show some appreciation for members not just trying to get new members
I enjoyed my visit there, it was clean, very spacious, had a lot of machines, and the staff was great
Good gym. Lots of equipment and friendly staff. Tanning beds are about average.
I absolutely love the facility. The staff, the cleanliness, the various equipment and amenities, and overall feeling. Unfortunately I joined from home on the app and ended up with three memberships at once so was charged three times. It has been a little bit of a challenge to get back the two overpayments which I need to live and that is my only problem. I don't want to give up on planet fitness because I love it there I just hope that they can rectify this faster than they have because it's really a hardship on my family.
I've been to several Planet Fitness locations over the years and all of them, the Chestnut st location included, have never failed to exceed my expectations. I was very satisfied with my experience there and I plan to visit it regularly in the future.
Nice customer service, clean gym. But my least favorite location. Not enough new equipment, lacks atmosphere!
I really appreciate the outstanding service and hospitality Planet Fitness staff and the facility is really clean and sterilize and staff is excellent and when I had to have my surgery they put my membership on hold they was very understanding of my situation
Glad I was able to find another PF location that's convenient for me between work and home. Site is clean and the newer machines definitely feel better to use. It's relatively well populated so it's sometimes hard to get to a machine you want to use. Otherwise it's absolutely fine.
I Like This One Because It’s A lot Of Space And Better Machines Then Most Of The Planet Fitness I Been Too and Very Clean with Nice Employees. If It wasn’t all The Way In Center City This Would Be My To Go To Spot.
I work out at least 5 times a week
Clean and spacious. Staff are courteous.
Love the gym , but I don't like the way some of the workers have attitudes..I get it..u r at work...but we all have jobs we hate lol... Let's be nice to the ppl that r giving u a pay check.
Clean-nice staff - almost always open and lots of machines and weights !
Gym is spacious and clean.
The staff is so helpful and kind. I was a bit nervous about returning and they made me feel left I never left. It's always clean and using the app you can tell how crowded it is. PF is amazing!
The staff is great! I Just wish the facilities were bigger and modern.
Staff friendly and very responsive to requests and concerns. Jim is clean and well-equipped.
This gym has been a mixed bag for me from the start. Some staff are very friendly and helpful while others don't even say hello and stare at their phones behind the desk.
The hours of the gym on the weekends are problematic for those of us who work weekends. 7pm? Why not at least stay open until 10pm on the weekends. You are in Center City, loads of us work later in the service industry.
The equipment has everything I need which is fantastic, and its always clean.
However, now the power has been out at the gym for 2 days straight and I've been told to go to the PF on Market St? That's a mile out of my way every day. How can you have all these paying members, and not get the power back on after 2 days? Or even have an estimate posted for your members on when it will be fixed? Also how does one building on the entire block have no power, while all the rest do?
Planet fitness gyms are pretty consistent from my experience. Nothing amazing nothing really bad. I go afew times a month usually during working hours so it’s less of a crowd. Front desk workers are usually nice with a greeting…Not all of them but it is what it is…a $10 gym.
I can stay on the treadmill for hours The Atmosphere music and staff are incredible
Both Center City PF are awesome. I find this one to be a bit more spacious for some reason. I go there once a week since it's near Mom's market, but both clubs are awesome. Nice staff.
I recently started going to this location and I love it! I get off late at night and I love going after work. It’s so clean, the late night staff is so wonderful, and the equipment is awesome! I have so much fun coming here at night! I will be a member here forever! ❤️❤️❤️❤️
This is my home gym! I was scared to go by myself lol but I got the courage and I truly love going here. It’s almost never too packed and it’s ima convenient spot.
The staff is consistently friendly and they keep the equipment and space is immaculately clean.
The staff is wonderful & the gym is clean...What more do you need ?
Too many broken machines. Half the weight machines are old and half are new.
Nice and clean, can find every machine you are looking for. Staff is well-organized and friendly.
I think it's a good size and location, definitely clean. And omg the massage chairs are wonderful after my workout. Wasn't crowded and they are structured for the pandemic guidelines. No complaints and the front desk staff was helpful and polite.
The club is stellar. Staff is hard working, efficient, friendly. Equipment is plentiful and well maintained. Best club I've ever been to and I've been to a lot.
I'm a satisfied black card member. Chestnut St club is my home gym. It has great equipment and friendly staff. I don't really have to wait much for any machine. I highly recommend this club and Planet Fitness overall
Excellent gym, and friendly staff.
Nice and clean everyone's respect each other... Nice and clean when you get ready to leave the gym the staff always say goodbye have a nice day and also when you coming in they say enjoy your workout beautiful place.. I enjoyed every time I go there I even bought five more people to join they love it also one thing we want to know are they going to put swimming pools and any of this planet fitness gym that would be very awesome
Just joined. Thus far the place has been very clean and not too crowded. I do go later in the evening so that may not be an accurate depiction for the gym "rush hour" time frame.
Very lovely staff. The girls on staff are quite nice indeed.
Quiet and 24 hours. Near my house too! All positives in my book! Could use some updates on their machines though...
The team is specially nice at Planet Fitness they love their guests and try to help me to reach my 2021 goals especially Lola at chestnut street and like the sanitizing stations at every section
I was there for a couple of weeks visiting my daughter recently. I was at the gym probably 10 or 12 ×'s. I hit P.F.'s all over the country. This is among the nicest, most well run clubs that I've come across... Kudos especially go to the front desk staff who were incredibly kind and friendly. Especially the tall, skinny black girl, what a rock star! I'll make sure to get her name next time.
I love the professionalism at this location. They keep it very clean. Brandon and the crew are amazing. They have a great vibe and energy. Always friendly!!!
One #1 in work out for your Buck$
Words SERIOUSLY cannot explain how professional n patient the staff is there. They took their time n walk me through all my questions n showed me how to use certain equipment. I HIGHLY recommend the Planet Fitness on Chestnut St, between 11th n 12th st.
This may be the nicest gym I've ever been in! It opened back in January. They have a lot of different machines that I haven't seen in other Planet Fitnesses
Great place, very helpful and convenient location
Very friendly staff. Louahn showed me around and made me feel at ease even though I was a little intimidated by the thought of joining a gym. Crowded when I was there but the app shows you when it's crowded or not. No dance aerobics here per se, but talk to the trainers, they have smaller classes that can be "aerobic-y". Very clean and reasonable prices. I'll be joining.
Perfect location. Great staff. The price is incredible for all that you get!! Machines are all new.
This place is a great place to exercise you know stay fit i.m there every day working out Stanley
Vast amounts of exercise equipment. VIP bonus, super friendly staff, open 24/7. Great experience. 💪 …
The facility as a whole is ABSOLUTELY AMAZING!!! The staff is warm, caring, knowledgeable and can be funny when you need it. They're stuck wit me!!! LOL
The workers are friendly, the gym was very clean and i love the location as well !!!
Clean facility with friendly staff. The only thing is the hours are still not 24 hours despite not needing to have to wear a mask if vaccinated, which doesn't make much sense to me. Not sure if this is the decision of this planet fitness or the city of Philadelphia imposing this hour restriction. If someone is able to answer this for me or give me an email of a contact person to reach I would very much appreciate it, Ty!
My new favorite place to be! Clean good location and friendly staff.
Nice, Clean, Friendly, Helpful staff! Really enjoy working out here after work.
Wonderful place, variety of implements to use, and great staff. Highly recommend
Depending on the time you go, it gets really crowded with certain machines. But overall pretty clean, masks required and still get a good pump in!
Thee Best.. Never Crowded Planet Fitness I have yet to hate. I hate crowds, and I do NOT like an ''Audience" when I am trying to get in shape And this Planet Fitness has been the one I Love the best! Check it out yourself! Every machine I was interested to use was and is always available as needed and I Love THAT!!
Staff is friendly! There is plenty of equipment, including strength training and cardio. The fitness center is very clea. The perks are wonderful, hydromassage bed, massage chairs and tanning rooms.
Exceptionally clean - employees are constantly wiping down and sanitizing equipment - not overly crowded
Clean and well maintained!
Did I mention the staff is friendly.
I am writing to express how very grateful and impressed I am with every single one of your team members at the 11th & Chestnut St. Center City, Philadelphia location of Planet Fitness.
I have a lengthy history in the Philadelphia fitness industry, and taught spin classes for 5 years at various fitness clubs around Center City, everything from larger chains to small, independently-owned facilities. In my former career as a group fitness instructor, I have encountered countless friendly faces and helpful people in guest services at our local gyms; however, your team at the 11th & Chestnut location is absolutely exceptional.
I joined Planet Fitness 3 weeks ago, and the 11th & Chestnut location is most convenient to me at this time, as it's right off my bus route. I live with rheumatoid arthritis and a small collection of past fitness career-related injuries, and go to this Planet Fitness 3 times/week to feed my love of movement and exercise, and for rehabilitation and health/mobility maintenance purposes, as well. From day one, this staff has been friendly, helpful, and informative. I get greeted every time I walk in the door by a "Hello!" and a smiling face, and on my way out, somebody always says "Have a good day!" I have already had the pleasure of chatting with many of the guest services reps at this location, and each one is just as friendly and pleasant as the next. Today, I met Club Manager Brandon Wood, and he deserves applause for the positivity and solid leadership that he provides to this team.
This team is all about the little touches that make the member experience so memorable, and keeps them coming back and looking forward to their workouts. Today, I left my favorite water bottle next to a hydromassage bed, and one of the team members grabbed my bottle and ran it out to me. This young woman did not want me to forget it, and that meant so much to me. Additionally, this facility is so well-maintained and impeccably clean. The women's bathroom is spotless, and there's not a single speck of dust or dirt... not even a stray paper towel to be found on the floor.
I applaud the 11th & Chestnut team for not just making me feel like a valued member; but for going above and beyond in all areas of guest/member service. Please be sure that they see this email. They deserve to be commended and to be let known how very much appreciated they are.
Great gym
My husband and I were looking for an alternative gym since The Sporting Club closed for renovation until fall. WE LOVE THIS PLACE. We may never go back. For the price, clean clean gym, hydro beds , massage chairs and clean restrooms! I was very very impressed. And, what a bargain! Between 12th and 11th on Chestnut.
Great gym. Always clean
Staff is friendly, gym is clean. It can get a little crowded later in the day. The massage chairs for black cars members is the best of all the gyms I have seen.
Nice clean gym inside. For the price u absolutely can’t beat this.
Its too bad the surrounding area is sketchy for 2 square blocks or so.
I also noticed theres no tvs in the gym! Which is odd because the planet fitness in southeast philly has about 100 TVs
Clean, super friendly staff, more equipment and space than the Market location. Only downside was no rowing machines (unless I missed them)
Great staff! Love the massage chairs and Hydro chairs features for the Black card Members!
Great all around atmosphere
It's clean, it's BIG and machines (weight & cardio) are always available!
Possibly the best Planet Fitness on the east coast. Definitely best in philly. I think. 26000 square feet of brand spanking new equipment. I’ve been there to work out all times of day. In the morning usually the older crowd and doesn’t get too packed until about 8 or 9. Around lunch usually a bunch of nurses and college students. I would avoid going between 5-7. Easily the most hectic and frustrating time. But since it’s such a large facility it’s still not that bad. I love going between 9pm and 2am. It’ll feel like heaven. Love the staff. If you’re thinking definitely join. Get the black card for $20 a month. It’s worth it
Clean, everything is in good working condition, plenty of cardio equipment. Strength training equipment is good but insufficient for advanced Body builders.
Nice extras like massage chairs and beds plus tanning.
While working out I noticed staff using dirty swifters to dust and dirty water to wipe down machines. Along with equipment laying around machines creating hazardous situations.
Clean, updated equipment and nice amenities. My fave PF in the Philly area.
They need a trainer!!!
It's quit not alot of traffic which is perfect for spacing from people and enough machine and equipment to obtain a great workout
Amazing, post covid experience. Kudos to Brandon and team for keeping the facility clean and a safe place to be.
Clean and nice staffs. Also close to my job!
It has all your necessities, but it’s really cramped. Also, don’t come during busy hours if you plan to stretch because there’s literally 5 mats for the entire gym.
Incredibly clean with an amazing staff that knows members by name!
ShaloMMMmmm Shalommmm Ese Es mi Gim My Second Home I feel Good Relax Happy Great .🇮🇱🌈🌅🅰️👈☕🎶💃🎶💃🎶💃🎶💪🍎🍒🍓🥝🍌🍍🥭🍊 …
It's cheaper than the other exercise gyms, and it has everything l need, such as, the right exercise equipments and space. Everyone has been good with sterilizing the equipments before and after used, and keeping their mask on.👍 …
Has updated exercise machines and the staff are very helpful and informed.
wonderful program
Way better than I expected for $10 a month. This is an absolute steal
I'm going ham in that jawn lol 💪🏾💯💪🏾💯💪🏾 …
Well... its a gym in the middle of the city! During Covid. Good luck!
I can't Express how much I appreciate the staff, they make me feel like family.
Loved the big open space, and variety/quantity of machines
The atmosphere was very conducive and the workers are very accommodating
Great staff and kind staff on multiple occasions.
The door closes too early, it can be perfect later
I am a former employee of Planet Fitness in New Jersey. It was very nice to go into the new facility at 1128 Chestnut St. the staff Briana and Ana were very welcoming ,knowledgeable and helpful For my visit today. Please let him know that they are doing a great job and they are an asset to the team.
They have more machines than Wilmington.
So clean and convenient in center city Philadelphia.
I want to point out an employee by the name of Glenn who works at the front desk. He is always smiling and eager to help. He went above and beyond for me when I brought my son as my guest because I am a black card membership holder. He showed me how to add him to my app that way I never have to worry about signing him in. Employees like Glenn make my experience at Planet Fitness a joy and a great place to workout.
Very chill place to workout
With the pandemic there are a lot of restrictions on gyms. Planet fitness adheres to all safety and cleanliness protocols while still offering a workout which you do not have to sign up for before entering the building. Add to it half price drinks, massage and tanning along with a ton of cardio and a moderate amount of exercise machines. Only knock is no free weight bench press, other than that it's pretty spot on.
Very clean place and friendly staff!
Great place to work out
Great workers. Very friendly.
Clean with a friendly staff
I TRAIN HARD I GET ALONG WITH THE STAFF AND THE TRAINERS AND IT IS VERY CLEAN IN THERE IF YOU DO NOT KNOW ABOUT WHAT IS WHAT FOR A WORKOUT THEY WILL HELP YOU AND SHOW YOU
Clean friendly staff
My favorite gym!!
More space are available
Only during pandemic just over crowded
Creative individual spot.
Could be cleaner.
Place was nice and clean
Friendly Corrona Safe environment!
Great staff
Clean, nice !
Music is vile lol
Wonder Workout Spot..
Neat and clean.
So friendly!
Great place
Multiple locations.
Planet fitness 👌🏿👌🏿 …
Great atmosphere
It open 24-hours
Great as usual !!
Nice equipment!
Great equipment
Great 👍. …
great gym
Great!!
Great
Great
Love it!
Great
Been going here for about a year, loved that it was 24 hours and could easily accommodate my schedule. Now it’s only open until 10 on weekdays and 7 on the weekends, which is a major bummer to say the least. I understand the gyms are independently owned and that from a financial perspective it probably doesn’t make sense to staff the gym overnight for the number of people who use it at those hours, but what used to be a nice relaxing workout for me is now a crowded and cramped experience. There is nowhere near enough room in the dumbbell section and you constantly have to dodge and tiptoe around people just to get from one side of the gym to the other because there’s not enough room with the current layout.
That being said, it’s generally a clean gym and the staff has been unproblematic, aside from one guy who was pretty condescending to me once. Price is good. It’s probably because it’s Philly but I never have to hear that dumb lunk alarm which is a godsend - I’d leave in a heartbeat if that was a regular occurrence.
Also if you’re gonna have four Smith machines it’d be good to have the padding for more than just one bar.
(Translation) Excellent very friendly all the staff 👍 excellent service
(Original)
Excelente muy amables todo el personal 👍 excelente servicio
(Translation) Recommended It is a clean and pleasant place 👌
(Original)
Recomendado Es un lugar limpio y agradable 👌
(Translation) Very quiet, many exercise machines and very clean. I really liked it when I visited that place, and of course I would recommend it to friends.
(Original)
Muy tranquilo muchas máquinas para hacer ejercicio y muy limpio me gustó mucho cuando visite ese lugar, Y claro que le recomendaría a amistades.