Reviews of Robert's Garage Door Professionals of Chicago. (Other) in Chicago (Illinois).
Robert's Garage Door Professionals of Chicago
2961 N Halsted St, Chicago, IL 60657, United States
Description
Information of Robert's Garage Door Professionals of Chicago, Other in Chicago (Illinois)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Robert's Garage Door Professionals of Chicago
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Robert's Garage Door Professionals of Chicago
gwendolyn carrion
I contacted Robert's Garage Door last evening and I got an appointment for today. I so very pleased with the entire company from the initial phone call to job completion. Michael, truly a professional and very personable came out and repaired my garage door in 15 minutes. Michael identified the issue, quoted the cost and ask if I wanted the repairs done. I was so impressed with the service Michael provided, He is truly the Mozart of garage door repairs. And the cost was very reasonable. I will use Robert's Garage Door going forward and will refer them to all my friends and family.
GREAT JOB!!
I will only use
Beatrice McKinney
First off let me say these guys are very reliable and on ⏲️. This would now make the second time I have been looking for someone to fix my door Michael was great fix my garage door issue in less then an hour and was sure not to leave before making sure everything was sound and cleaned up... I appreciate the professionalism... will definitely use again should I have any issues.
Emma O'Hagan
Morris was great! He was communicative and on time. He was friendly and professional. And he fixed my garage door instead of replacing it. It cost less than if I had to replace it and it works beautifully! He even installed a keypad so it actually functions better than it ever has. Thank you Morris!
Ruthie Guzman
Not an hour after calling Robert’s Garage Doors did Maurizio contact me and arrive at our home. With calmness, curiosity and care over the next half hour he diagnosed and repaired an unusual failure to a third sensor above the garage door. Excellent service from a skilled and knowledgeable technician. What a pleasure to work with such a professional. Recommend highly.
Kristin McCoy
Incredible! Amazing, fast service. I submitted an online request on Thursday and received a call within the hour; the repair was scheduled for the following Monday and completed within three hours (and it was significant repair on a large door). Everyone was so kind and helpful. They will definitely be my go-to garage-door company (for myself and to recommend to others).
CJ Landis
When our garage would not open, Morris was able to come the same day to give an estimate. He didn’t try to sell us on a whole new system. We were able to book the job for 2 days later. He made our old garage door work like new. Would highly recommend for emergency jobs!
Michelle Calderhead
Service was fantastic beginning to end! Questions efficiently asked over the phone helped our great technician Morris get to site & know exactly what he was up to. Morris was polite, knowledgeable & completeled all the work with in an hour or so. I would definitely use Robert's Garage Door Professionals again.
Nicole Tansey
We had a great experience with Robert’s Garage Door Professional’s. Maurizio came out, quickly diagnosed the problem with our old opener, and was able to install a new garage door opener within 24 hours. Friendly, professional service that I would highly recommend.
Veryl Boykin
My garage door opener stopped working. Ben was wonderful. His customer service was above and beyond anything I expected. He was patient and helped be work through a remote programming issue over the phone that had me perplexed all morning. Thank you!
Paresh Gandhi
What do you ask for when you need something repaired? My garage door spring broke and the L broke off the garage door. I called Robert's Garage Door and I was blown away by the level of professionalism, honesty and speed of their response. Most of all, the quality of repair was excellent. Thank you.
Mike Davis
Our pulley and spring system broke over the weekend. Called them at 730am on Monday. Communication was great and door was fixed by 2pm that day. Was really grateful that they came out so quick and the cost was fair.
linda kras
Finally after being significantly taken advantage of by 2 other garage door companies I had Roberts Garage Door company come out to help with my issues. Steve was amazing, extremely knowledgeable, very helpful, and well prepared! I would not trust any other company with my garage door again!!
Brett Kraiman
Jon P was super helpful and upfront about all his recommendations and suggestions for a new gate motor my building needed. His was quote was very competitive and he was very easy to work with and was able to get everything done in a timely manner. Will recommend his services to anyone and will be sure to use them for any of gate/garage needs going forward!
Justin Redeker
My garage was jammed and stuck open this evening, and Maurizio arrived within 30 minutes of me calling and quickly spotted the issue with my garage, made the quick repair and tuned everything up. He was incredibly kind and helpful and I’ll definitely be calling Robert’s in the event of any future issues.
Viviane Evanoff
Alex did a great job getting our garage door back on track on an emergency basis. The job was completed within 4 hours of my initial call on a Saturday. We have used Robert's Garage Door Professionals of Chicago for many years and highly recommend their services.
Justin Savage
Roberts garage door fixed a broken spring and replaced my old motor from like 1990. They were very responsive and able to come out the next day. Maurizio was the technician that worked on my garage and he was great. He showed up on time, was very professional, and had everything done in about an hour. I would definitely recommend Robert’s and will use them again in the future.
Kelly K
Wow, what a great experience from start to finish, and to top it off, it is affordable!
Aaron was fantastic. He explained everything, gave me the pricing in real time, and was able to fix my problem immediately.
I will use them again!!
Kent Truckor
Maurizio was great. Super responsive, explained the work and fixed the door, replaced the opener in no time. Second time I’ve used them and would recommend to others.
D Madura
This morning the main spring on my garage door broke and Roberts was out to my place by noon and 30 minutes later my door was working like new. I even had Morris the technician upgrade all my door rollers. Highly recommend Roberts for your garage door needs.
Alex Cox
Amazing experience with the technician Aaron. He arrived and fixed the springs in the garage door quickly and went above and beyond with some other improvements. A+
Maria Kowalski
We had 2 garage doors that were making horrendous noises. Maurizio examined the doors, made suggestions that were a lot more reasonable than we had expected, and fixed all issues. Now our garage doors open so smoothly and SO QUIETLY that I now look at the door opening up and closing down - they used to be so loud that I would hear it while the noises woke up the whole neighborhood.
Maurizio was an excellent engineer and he explained to us the anatomy of garage door structures, how things work, etc. We are both immigrants and were worried that he might propose us to spend thousands and thousands of dollars, BUT he did not. He was detail oriented, reasonable, and serious about his job. He took a lot of time checking things and making everything right.
It's not every day that I am impressed, because I consider myself an honest, hard worker. Maurizio worked efficiently, but also worked hard and took his time to make everything right. I hope to work with Robert's Garage and Maurizio again when our other garage door opener fails.
Arnold Rubin
Morris provided excellent service on Sunday for a major problem on our garage door thst would not close. His ingenuity helped solve our problem on a very cold day. Very much appreciated.
Mir Santos
I strongly recommend Roberts Garage. They are professional and extremely knowledgeable. They discuss pricing prior to starting the work. They are efficient and honest.
Joshua McMillan
Aaron was extremely helpful and on-time. He gladly assisted with a couple of items out of scope when I asked. Would highly recommend him to everyone!
Steve Vihon
We had Brandon from Robert’s come out last week when our garage door wouldn’t close completely and had stopped working. When they say 24/7, they really mean it. I was able to speak with someone when I called, not an answering service, and Brandon was able to make it pretty quickly considering it was well after business hours had ended. He was able to diagnose what needed to be replaced and what needed to be repaired. The whole repair was pretty extensive and took about an hour. He explained what all the issues were, was really thorough and was able to get the door fixed. I highly recommend Robert’s and Brandon was great. If you ever have an issue with your garage door, Robert’s is who to call first.
Michael Glick
Maurizio Perrelli did an exceptional job installing our new doors! We couldn't be happier! We love our new doors. Thank you Maurizio and Roberts Doors!!
Jody Nelluvelil
I called Robert's Garage Door Professionals on Monday and they came the next day and serviced my garage door. They were so professional, helpful and very reasonable in price. Aaron, who assisted us, did an amazing job and showed me exactly what my issues were and also preventative maintenance on my door. I will always use Robert's Garage Door Professionals for my garage door needs going forward.
dawn antonow
Honest, quick service. Aaron was my technician and he was communicative, knowledgable about what needed to get done and quickly fix my door.
J
Robert's Garage came out to my house to give me a free estimate of a problem I was having. Since the estimate was reasonable I moved forward with the work & the tech, Aaron, did a great job & was very explanatory about the repair. He also gave me some advice regarding garage maintenance for the future. I will highly recommend this genuine company to my friends, neighbors and suggest that others follow suit.
Beth Williams
Aaron was timely, professional and friendly. He was knowledgeable, diagnosed our issue and fixed the problem plus some. Went above and beyond and I appreciate it!
Manoj Khandekar
Our garage door got stuck and misaligned on a very cold January day- Robert’s responded quickly and had a technician on site within 90 minutes. The technician, Morris, did an outstanding job at a good price, and was very friendly to interact with. Garage is working very well now. Highly recommended.
Debbie Wilneff
Morris and Robert's Garage Door are great! I had a cable break on a 30 year old door. I called and spoke to the woman in the office and she was so helpful. Told me she could get someone out that day because I was so worried about the door. That someone was Morris. He was amazing! Assessed the door ( really knows his stuff) and made a recommendation. Gave me the info on differences in doors and the costs. I went with the best door he recommended because I thought this is a replacement I don't want any regrets. I was so pleased that he came on a Thursday and was able to get the door and install on Tuesday. All went perfectly. Love my new door and great plus garage door opener. Morris is the ultimate in customer service! I highly recommend!!!!!!
Julie Kearney
Roberts Garage Door Professionals were wonderful. Javier did an outstanding job with repairs. He was professional and courteous, has great communication skills and did the work carefully. Roberts provides excellent service. I highly recommend them.
Scott Carlson
Called Robert’s on a Saturday afternoon and they had someone out within a few hours. John the tech talked me thru the repair and then did a fantastic job! He was curious, thorough, and detailed oriented. My door works better now then it has since it was originally installed three years ago. Completely paperless and easy online invoice payment. Thank you John and the Robert’s garage team!
Gail Arciniega
Robert's has been the go to company for all my garage needs for many years. I worried the company might have changed, but I was glad to be proven wrong! Morris came out to assess the problem with the opener, looked over the all the mechanics of the door as well, and explained what was necessary. No pressure, just an honest assessment. Morris returned the following day to do the work and went above and beyond to ensure everything was completely smooth and functional. Extremely professional as always! Robert's never disappoints!
Chloe Coppolino
Great experience with an emergency call - cables snapped and garage wouldn’t close. Aaron arrived within 2 hours of my call, fixed the issue in addition to adding new springs and giving the door a tuneup. Honest and friendly, highly recommend this company.
Gabrielle Montgomery
My whole experience with Roberts Garage was fantastic. A real person answers the phone. Their response time is lightning fast. Morris did the work on my garage. For both the initial visit and the actual work he came during the time window I was given! He explained everything to me clearly and now I have a functioning (and quieter) garage door. Highly recommend Roberts Garage!!
Clifford Lawrick
Aaron Hutter of Robert's Garage Door Professionals of Chicago did an outstanding job of repairing our garage doors. He arrived on time for our scheduled appointment, provided a detailed quote, did the work in a timely manner and the price we received exceeded our expectations. Aaron even took care of a few minor adjustments to our doors at no charge that were not a part of our requested work or his quote. I would highly recommend both Aaron and Robert's Garage Door for your overhead garage door needs.
Ayana Picariello
So grateful. Garage door stuck open, called at 4:00 and they had someone to my place by 5:00! Aaron was amazing, kind, helpful, fast. Super knowledgeable, spotted the problem in minutes (a poor job done by the place my landlord used before :/ ) fair in price, was fixed and working better than ever. Would recommend to anyone and everyone.
Carol Skilken
I cannot say enough great things about Robert's Garage Door Professionals. Whenever I need help, they are at the ready with only the kindest words, the promptest responses, and the most reliable, professional service. My garage door recently broke: I called on a bitter cold Saturday night. They desperately tried to get to me but by 10:30pm I called and told them, "Please don't worry about getting here tonight." (They were determined!) And while they had loads of appointments, customers, etc, I had someone to my home early on Sunday and the job was not only fixed, but my garage door now works better than EVER. You need a garage door specialist? Look no further!
Susan Perry
Alex came and replaced the rusted-out cable and brackets, and fixed the popped rollers on my ancient garage door. He was very polite and efficient, despite having to work around the car my neighbor failed to move. I highly recommended them.
Tim Fries
Morris was great. He came almost immediately after I called (within an hour), fixed our garage door quickly, and provided good advice.
I’m not sure if their price is the most competitive possible because we needed it fixed quickly and didn’t get multiple quotes, but I thought their quote was fair and we were happy to pay for good quality work.
Thank you!
John Moore
Morris did such a great job, came in, assessed, was prepared with the parts and was done in 20 min or less. Parts and labor were reasonable and not trying to take advantage of the situation. I can see why they are highly rated. Would definitely Recommend. Morris answered all my questions and was honest about the longevity and upkeep needed for the doors.
Megan Biddinger
I had to call Roberts to help repair an old garage door opener on short notice and Robbie quickly scheduled us an appointment with Morris. Morris was great—quickly solved the issue and offered really helpful advice about how to approach our ancient door opener. I will call Roberts again in the future and recommend them to anyone.
Rodney Starr
I've used Robert's Garage Door for quite a few years. Today's experience was smooth, efficient, and an excellent job. I was very pleased with Ken's work and especially appreciated that he pointed out that the sensor wires had been tucked away in the ceiling instead of on each side of the garage door. He relocated them to the garage door to stop it from crushing a small child or pet, etc. Thanks, Rod S.
Rachel Yang
Came same day to fix a broken condo/commercial space garage door (replace broken spring). Aaron came out and he was professional, knowledgeable, and efficient! He was communicative and came exactly when he said he would (he contacted the same day with the estimated time). He was also happy to share information while he was here on the different parts of the garage (and, for example... you can only use the manual release if there is a motor issue... you can't manually open the door if the spring breaks as ours did). He also had ideas of how to make the garage quieter (we asked), but did not press us to upgrade the motor as it was not necessary.
I called a few other companies and while they quoted slightly lower prices on the phone, I felt Robert's was the most professional and legitimate company (i.e., I feel confident Aaron did a good job / offered the right parts/services that we needed and not random things). Bonus: Robert's is located in Chicago so they were able to come the quickest. We went with a higher-cycle spring since we have a door that is used very frequently. Hoping to get 3-5 years before we need to contact Robert's again! Aaron at Robert's will be my go to for all future garage-related issues.
Katie Stonewater
Robert’s Garage was responsive and took care of our failing garage efficiently. That was all due to Josh, who was incredibly professional, personable, and communicated well about timing. And of course skilled at making sure the garage was back in shape. We had a great experience with Josh and I’d recommend folks ask for him for their service calls.
Terrance McClain
Jon with Robert's provided a quick response and detail diagnosis. I truly appreciated the great service provided. Great pricing.
Lyli_G
Review
My garage door collapse late at night. I called Robert’s Garage Door Professionals for the 1st time as I needed a 24hr service. They answered quickly and sent a technician. Jon P. arrived within 20 minutes with all the current precautions. He saw my door and explained what he needed to do and best of all put me at ease. Jon started working immediately. He took time to explain what had gone wrong and why, he gave me valuable information to avoid further issues and helped me re-set garage openers. My garage door was repaired to perfection in a timely manner. Jon is very knowledgeable and their Customer Service is just as awesome as their labor which has no price. The cost was very affordable and they bill you, which was great that time at night. I thank Jon for all his services that day and follow-up.
Brian Bray
Absolutely incredible service. I called them today late morning, and Robert himself was at our house by the end of the day repairing our garage door opener. I can see why this business gets great reviews - they are committed to their customers and do a fantastic job. I will recommend this business to anyone who asks. Very pleased!
Ranjan Emani
Robert's Garage was great. They responded to my call within minutes and were professional and courteous. They scheduled to service my garage immediately. Morris was my repairman and he was great. He gave me an exact time when he would arrive and was prompt. He gave me an accurate estimate on the phone so there were no surprises after he arrived. He got the work done quickly and efficiently. The experience was great and I'd highly recommend to anyone with a garage door issue.
Dezorys
Morris from Roberts Garage door arrived on time at our initial appointment. He was very professional, courteous and patient. He took the time to inspect all aspects of our garage door and explain what needed fixing and why. Morris was very helpful in giving us options on what needed fixing and recommendations to keep the garage door working perfectly. The next day Morris came back on time and fix our garage door within 1 hour. Amazing! He took the time to explain how our new opener worked and tested the garage door to make sure it was working properly. I strongly recommend Roberts Garage door to anyone!
Bill Martin, LCSW
Ken Kohlbeck, the Robert's garage door technician, arrived on time, diagnosed the problem immediately and fixed it within minutes. He was great and Robert's is a highly recommended company. They installed my garage door at a price much less than if I had done the work myself. They're great and highly recommended!
Lauren Roth
Maurizio was great! He fixed our problem quickly, was on time, and was very courteous!
Cee Jars
I called about 9:30 in the morning about my garage door unable to go down and I was told someone could be there between 1 and 3. To my happiness and surprise I got a call at 11:30 that the repair man was almost at my house. Everyone feels better when something they need comes quicker than anticipated! George fixed my garage door so fast I couldn't believe it! My door worked even smoother than before. I will always call Robert's Garage Doors when I have a problem with the door-and unfortunately for me it happens more than I'd like to admit. George was so professional and pleasant to speak with! I highly recommend Robert's Garage Doors !
Megan C
Andy from Roberts Garage Door Professionals went above and beyond to repair and correct a door that was previously installed incorrectly. Other repair companies were not up for the task and couldn’t fix it- but Andy got it done!! Thank you so much! I will definitely be using them for all my needs moving forward with my other properties! Quality Work Andy!
T B
Easy to schedule a maintenance visit. Cleared up the issue quickly. Maurizio was very skilled.
Michael Zisook
Aaron was terrific. He did a very good job. I will be using your services in the future.
George Starr
Robert's Garage Door Pros are a godsend! We didn't know a service like this existed, but thank god they do.
Our garage is in good shape overall, but the garage door was no longer working due to several factors, and we'd pretty much given up on getting it repaired. Over the last few years we'd had two separate garage door companies come out and take a look at the problem (Danley and Overhead Garage Door Inc), and neither was able (or willing) to help beyond advising that we do a complete tear-down and re-build of the entire garage. To be fair, the foundation of our 60-year-old garage is very bowed and does not create a level surface for the door to contact. In addition, the door was on an older pulley system with a motor that pulled the door open far too quickly. We were resigned to saving up the money for a new garage when we stumbled across a post on Facebook about Robert's Garage Door.
Aaron from RGD was prompt and professional and after explaining the options of A) adjusting the existing pulley system; or B) replacing the existing system with a better one (using a center torsion spring) we decided to go with the latter. The estimate for the work was extremely reasonable. Aaron made the repairs and the door now opens and closes better than ever! RGD saved us the headache and expense of getting a whole new garage! Thank you, you guys are awesome! I will highly recommend RGD to everyone I know.
Donna Coaxum
OMG! The service by Jimmy was impeccable. I was exasperated and felt helpless in trying to get my garage open. Jimmy quickly assessed situation in less than 5 minutes ans my issues was resolved. Aside that, I needed additional accessories and he quickly said that he has them in his truck. He programmed the accessories and I was relieved. Thank you Robert’s Garage Doors for having a professional like Jimmy on your team. Bravo!!!!
Christopher Zimmermann
Highly recommend Robert's Garage Door Professionals of Chicago for all your garage door needs and woes. A spring broke on our garage door in the morning so I called and they said they could have someone out later that afternoon. Aaron called in the afternoon to give me a heads up he was coming. He was very professional and also thoughtful with covid procedures. He looked at the issue, quoted a few different options based on when he thought the other spring and cables might go and was able to fix the issues on the spot. Even better they are a family business local to the area. I will definitely be using and recommending them in the future.
Don Lane
We’ll done Morris! Very quick turnaround, comprehensive explanation of repairs needed, and reasonable price.
Elizabeth Parisian
I called Robert's and left a message--they called back within one minute and scheduled someone to come out the same day. The technician who came, Morris, was fast, professional and did great work. I would definitely recommend Robert's to anyone who needs their garage door fixed quickly and at a good price.
UPDATED 9/18/15: I had another problem with my door, Morris was at my house less than two hours after I called. He worked quickly and fixed the problem for free! Morris is great and this is a great company.
daksesh patel
Roberts garage repair service is amazing!! I called Roberts since our garage door just slammed abruptly and Ben showed up within 10 minutes!!! He was extremely knowledgeable and kind. He efficiently fixed my garage door in record time and at an extremely reasonable rate. I would recommend Roberts for all your garage door needs without reservation!!
Andrew Hollander-Urbach
Great experience- garage door broke at 11 am, I called Robert's immediately and they had someone out to me before 1pm. Ken was super helpful and fixed the issue at a reasonable price, was glad more extensive repairs weren't needed. Will definitely use again and highly recommend
Ryan Christopher
We had a iron front gate that would not close properly. Robert's Garage Door Professionals came out and offered a free estimate. The pricing was reasonable and we quickly scheduled a time to get it fixed. The work consisted of replacing and realigning the hinges and rewelding the hinges to the gate. They even fixed the spring so that the gate closed automatically and quietly. Matthew did a great job and I would recommend them!
Brenda Davidson
I have been working with Robert's Garage Door Professional for a year now. Last, year they installed a wireless remote near our back door so we can open our back gate for convenience when throwing out the garbage. This system works great.
This year due to the harsh weather, I had called them twice for repair and maintenance. They were responsive and both times they came out the same day to resolve our issue.
They understand the meaning of great customer service. They are professional, they answer the phone every time I've called, and they took their time to inspect and test the equipment and mechanics. They also took the time to explain the problem and resolved the issue.
They have a great team, Robby, Javier, Austin and Jack. Thank you for providing great customer service.
If you're looking for quality work, professionalism and a reliable team, contact Robert's Garage Door Professionals. You won't be disappointed.
Colby McDevitt
Jorge was the technician that helps us out with a new garage door. He was on time and called about 25 minutes before arriving. He was able to give me a quote right at the time of the inspection and then was able to install the door 2 days later. The installation only took about 1 hr 45 minutes. He even fixed a garage door opener that had not been working. All looks and works great. It was a quicker and easier process than I expected, and if I had know easy it was to get the door fixed, I would have done it a long time ago. Thanks Jorge!
Emily Sze
Morris was awesome helping us out with our garage door. He was prompt and took care of things very quickly. We felt like he was straight with us on what was possible for a temporary fix and the the deluxe option (which was getting a new garage door). We opted for getting a new door and it looks great and runs more smoothly on the new tracks (that also came with the new door). We had a great experience with Robert's garage door! And if you have the pleasure of working with Morris I'm sure you'll find him really great to work with!
Stephanie Francis Ward
Really good, quick affordable service. Our garage door had old parts & a variety of problems. Morris replaced old metal wheels with heavy duty plastic ones, and it works great now, like we got a new door.
doby silva
This company was the only garage company that responded to my request instantly. I called them at 8:30AM and they had someone at noon completing the repair on my garage door. I highly recommend this company if you need a repair completed ASAP. Roberts garage door will be my first call for any service from here on out while im in the Chicago land area.
Shout out to Aaron.
Brian Lavery
I wish all companies I deal with are this top notch. This is the 3rd time I've used them, they have been exceptional each time. They are excellent at communication, they are timely with their work, and have been nothing but extremely professional. They are great at communicating their estimates, and their invoices. Why can't every company be this good?
Gina Magsombol
Our condo building has been using Roberts Garage for services and repairs for a number of years and they have been responsive, professional and delivered quality work in a timely manner.
Most recently, we had contacted Roberts to help dampen the sound coming from our commercial garage opener as it was creating a lot of noise for the 1st floor unit that was located directly above. It was so loud that any time it opened, it would wake me up because of the shaking and noise from the vibrations coming from the opener. We had contacted other contractors and they suggested replacing the opener itself at a cost of $4k/+! As a self managed 6unit building, this was a hefty price and would require a special assessment. Roberts came out for an estimate and instead of replacing, they had suggested installing small rubber washer things to help reduce the noise-- for a fraction of the price and within a few days!
The technician, Brandon, was extremely resourceful and would not stop working until the issue was resolved. He was able to stabilize the unit and supports reducing the noise by 60%! He even helped us reprogram all the remote controls while entertaining the neighbors kids as well :) I can't say enough about Brandon, his expertise, commitment to his job and to making his customers happy.
Thank you, Brandon, for all of your effort!
Kind regards,
Sleeping in Chicago
Edward Wagoner
Springs on 15 year old Garage door snapped. Called Robert's Garage door and was surprised that they were able to re-route a technician to take care of the situation. Ken K was extremely professional, very pleasant and had the situation resolved with complete spring replacement in about 30 min.
HIGHLY recommend Robert's. Have used them several times for garage door repairs.
Michael Arimond
I can't say enough great things about our experience with Robert's Garage. Morris - the gentleman who actually came out to do the repair - was incredible. Super cordial and professional. Morris was on-site within an hour of my call. Even though I thought the door was beyond repair, Morris surveyed the damage (the door had come off its rails in the high winds yesterday and the situation looked quite bad) and he calmly and confidently said he could fix the problem. Sure enough, within one hour, the door was back in working condition. Could not be happier! Thank you again, Morris!
Hansy Charlier
I've been using Robert's Garage Door, specially Morris, for a number of years to service our garage doors, and every experience with dealing with them gets better and better. Morris is a true professionally with outstanding customer service skills. He just replaced a cable that came lose over the Thanksgiving weekend, where he moved his schedule around to accommodate our need, and replaced it at no charge. Love these guys, and will definitely use them when the time comes to replace our doors.
Maggie Ng
Wanted to give them a shout out for their quick availability to come out to help figure out an issue I was having with my garage sensors. Aaron was able to fix it and he was all around a friendly guy! I've used them in the past when the big spring snapped and my garage door couldn't open or close anymore. Should have a done a review back then! Everyone I've talked to with the company have been great! When companies can't be nice over the phone, I'd rather not go with them. With Robert's Garage I give them 2 thumbs up!
John Klein
I was really impressed. George the techie and job quoter - kept me informed of his eta via phone.
Quoted the job - said he could come back the next day between 10 and noon to do the work. Again next day kept me informed of his eta.
Did the job as promised in a completely professional manner.
Based on my experience - I highly recommend.
John - a Lincoln Park resident
Amber Schaumburg (She Her)
Robert's Garage was super helpful when our garage door to our building was broken. Aaron specifically was extremely helpful in getting the issue resolved. Not only did he explain what exactly was wrong, he showed us what he would fix, and even brought forward another issue he found while fixing the door that ultimately would have led us to have problems down the road. Communication throughout the entire process was amazing!
Mary Smith
Just had the pleasure of having Morris install 2 professional garage door openers plus an outdoor keypad. He called me the day of service to inform me when he was to arrive, was prompt, professional and his workmanship was impeccable. Should have done this months ago! Great company and they stand by there work. I highly recommend Robert's Garage door professionals.
Todd Szwajkowski
I've used Robert's Garage Door Professionals for about 12 years now. I've had consistently positive experiences. I just called on them again to replace the spring system on my garage door. Morris got the job done in the time and at the price promised. He was truly professional and an all around nice guy to do business with. As a real estate broker, there's a reason I've been referring this company to my clients for as long as I've been working with them.
Lars Anderson
These guys are great and I would definitely recommend. This team is very responsive and they fixed our garage door quickly. The technician, Aaron, did a great job and was very thorough.
Kevin Ellison
Aaron is the best. They do a spectacular job.
Laura Hayes
I called Robert’s when my garage door was acting up. They had a sticker on my garage door of the house we bought 3 years ago, so I figured hey let’s try it. This company exceeded my expectations. They sent someone out the next day and he was there when they said he would be. Steve Ban was oUr guy and he was polite, friendly and knowledgeable. I know good customer service so I let them upsell me, but the product I got was also extremely legit. I’m very pleased with the service and quality and Steve is a great guy.
Cathy Kuken
When I inadvertently backed into my own garage door frame, opening and closing the door became noisy and somewhat shaky. I called Robert's garage on Monday 3/30/20 based on a recommendation from my friend and they had someone scheduled to come out between 2-4. As it turned out, Steve was able to be here at noon. He did not make me feel stupid for backing into the garage and he quickly explained what needed to be done.He had everything working perfectly within 30 minutes or so. He even gave me advice on minor maintenance. I highly recommend Robert's Garage and will certainly call them when I need further service.
Jacob Brandenburg
Amazing service. Was able to get my garage door working quickly at a reasonable price. Our technician, Steve, was very friendly, professional, and knowledgeable and made the entire process painless for us.
Rachel Erwin
Our garage broke on a Friday afternoon and after a call on Monday at noon, our garage door was fixed within hours. Robert's Garage door professionals were excellent, they were willing to work around my schedule, were eager to fix my door quickly, and most importantly were nice and pleasant to work with. We are so happy to have used Robert's Garage door professionals and will use them in the future as well as recommend them to all our neighbors. Thanks for the great work!
E Mann
I had an issue with my garage door and phoned the company. Morris arrived within 30 minutes to take a look at the situation, evaluate it and make an adjustment so the door would close. He needed a part and estimated that it would be installed the next day. However, I received a call the same day a few hours later stating that he had already secured the part and was able to install immediately. He was efficient, polite, very personable and got the job done very quickly. I would definitely recommend them for anyone looking for this service.
crazypaigegurl
Martin came to put my garage door in and did a fabulous job!! The weather stripping is seamless and the door is beautiful and level. The garage cable broke on my 30 yr old garage door so I decided to just replace the entire door. I remembered that shiny silver sticker from when Robert's put my new motor in and gave them a call. I got the quote and set the appointment for Sat which is amazing since I can't take off work! So very accommodating and professional. There was a bit of a scheduling mixup, causing the appointment to be a tad late, but Robert (the owner) personally called and made sure someone came out today! Can't go wrong with a company who's owner takes pride in his business and wants to make the customer happy!! Thanks a bunch Martin and Robert, top notch job and top notch company!!!
Spencer Wade
We had a truck smash into our motorized garage door and tried for years to repair it ourselves with mixed results.Finally, we made the call to Robert's Garage Door Professionals and were lucky enough to have Jon and Andy come out to assist us. They made an immediate impression with their upfront and honest communication and we couldn't be happier with the work they did for us. Not only was their work world-class, but they offered a solution that we had not realized was possible - saving us money, time, and frustration. If you ever have need of a great garage door company then look no further than Robert's Garage Door. They'll deliver the results you're after at a price you'll feel good paying!
Niko Pendavinji
My garage door completely fell off after the blizzard and I called these guys and they came earlier to give us an estimate. Jorge showed up and even though he was swamped that day and we called in such short notice, he managed to at least repair it so we could open and close manually that we could put our cars in because with the snowmagedon, our street has no parking spots. Then he came back the next day and installed the new lift master. He was a very nice guy, courteous and professional. I've never had a service company save us like these guys. We truly appreciate them going out of their way under such difficult circumstances and lift some of our stress that we experienced this week, and we had a lot going on. Thank you for the service.
tiffany hei
I have had two experiences with Robert’s Garage Doors. Both times, both the people who took the calls and technicians who handled our issues did so with patience of saints and did an excellent job seeing the work through. Both Andy and Ben have gone above and beyond to fix our parking door issues caused by general wear and tear and snow/ice build up. Truly, they were godsends for problems that were headaches to deal with for our building.
lee weinman
Outstanding from start to finish. Called on a Sunday. Repair scheduled for next day.
Their tech, Ken, was very professional.
Arrived on time.
Finished repairs quickly at a very fair price.
Cleaned work area completely.
I highly recommend Roberts.
Candace Rexing
From the first phone call to the completion of the fix, these guys are true professionals. The repair man Steve was excellent, he explained everything he had to do and fixed the problem in just a few min. I would HIGHLY recommend Robert's.
whitney harris
My name is Whitney Harris from Chicago, IL. I called Roberts Garage Door Professionals of Chgo on a Sunday.I received a prompt response from Robert. Not only was Robert able to troubleshoot and diagnose the problem. Robert was able to walk me through the process of fixing my door. This shows that the company is vested in the communities that they serve. I’ve hired the company before by way of my home warranty. I will continue to recommend and support their business. As they are very professional and maintain a high standard of products and services. Best in Chicago!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
McKennaSystems
I had a great experience with Roberts Garage Pros.
They came out quickly and within my schedule, assessed the issues quickly and gave me options to resolve the problem. I opted for a new door which was installed well by Morris who did a great job with the installation and cleanup of the job site. I would recommend this business to anyone.
Jimmy Oppenheimer
Roberts Garage door is the best. I had an issue with my garage door sensors and before creating a work order, Robert walked me through how the garage sensors work and helped to troubleshoot the issue over the phone. I have used Robert on other Jobs and his company is extremely professional and thorough. They are a wonderful source for your garage door needs.
cimbalok
Fantastic company in every way. I've had a few hitches with my overhead garage door and I used to use another company. I can't remember how I found Robert's, but I'm glad I did. Every time I called them they came out to fix the issue the same day and in some cases a technician was ready to go home and they sent him anyway. Today Ken came out to adjust the overhead motor when the door wouldn't stay down. Now I know how to do it myself if it ever happens again. 5 stars out of 5, I highly recommend Robert's.
DanaM
I'm so glad I went to Google and read the reviews when my garage
door wouldn't open. I feel so lucky to have found Robert's Garage
Door Professionals! After reading the recent reviews, I felt I didn't need
to search any further. I gave them a call about 9 am and they asked
a time that was good for me ( that's refreshing) and they told me
Morris would likely be out before lunch. Morris was awesome and
explained everything to me and what my options were as far as repair
and some preventative maintenance. I couldn't be more happy with
the service I received! I will definitely call again for any future repairs!
Mike Garabedian
Great, high quality service performed by Morris. In and out in about a half hour. Evaluated the problem quickly and was able to fix it with no issues at all. Garage is fixed now. Thank you Morris and Robert’s Garage Door!
Matt Berra
Great service!
I had an immediate need to replace my garage door opener. Robert responded to the quote request (via yelp) promptly and with all of the necessary information. He was able to schedule a technician to come out the next day and do the work. The technician, Javier, was courteous, professional, did a great job, and thoroughly cleaned up after the job. Fantastic overall experience!
Karen Guidice
Amazing service.....we wish all service-oriented companies were like Robert's. When we placed the call for garage door repair, we were uncertain as to the exact problem. Our initial call was answered promptly and the service call was set up for the next morning. Morris arrived on time (early, if you can believe that). He evaluated the issue, provided a quote, and we scheduled the repair for the next day. Again, the service was performed and our issue was resolved. We are extremely satisfied the manner in which our garage door was repaired and want everyone to know that if garage door service is required, call Robert's. Additionally, you may be as lucky as we were to have Morris as your technician . . . a total professional and a nice guy too!
Chad Gettleman
Our 2 car garage door broke this Saturday morning. I looked on Yelp and saw Roberts as having the highest ratings around by the largest group of reviewers. I now see why. I called and within 3 hours our garage door was fixed! Our problem was both springs had broken due to age and all cables had snapped. In addition our cars were stuck in the garage and without cables, the door was too heavy to lift by hand. This left very little room in which to work. Aaron fixed the door, replaced the springs and cables, all in less than an hour and it works great - and much smoother than before. Aaron was extremely nice and professional. I feel the price was reasonable. I totally recommend this company.
Derek Parisi
I received some of the best service in any industry/sales experience that I can remember. Jose was more than thorough and just downright cared about the quality of his work and customer service. We couldn't have picked a better company to work with on our building garage replacement. We are thankful we called Robert's. Ask for Jose, you won't go wrong. Pricing is also as honest as he was.
The Mew
Wonderful staff from Deeanna and Rygel helping with my appointment and Brandon fixing my garage door from being opened all night.
Erik Varela
Actually found Robert's on Yelp and based on the great reviews there I made the call to have him come out and check out my garage door that stopped opening at one of my buildings. Well, Robbie didn't disappoint. He came out and balanced the spring and cable, straightened the main rail, fixed the door struts oiled up the entire system and the darn door works better then when I first had it installed. Best of all the price was extremely reasonable. Neighbor saw the job he did and hired him to install a new garage door for him. I recommend him to my friends and I recommend him to you. Give him a call you won't regret it.
DLSmith93
I made an appointment early 7/14/21. I was told that Mike would arrive between 3 and 5 pm. He did not show up. I called the office and was told by the same person who made the appointment that the system had booked it for 7/13. I was told after she talked to Mike that he could come 7/15 before 10 am. On that day after 9:20 he called to say that he could not come at that time. We settled on 11 am. I had been told prior to booking the original appointment that my options for payment were cash, check, card, card online, or card over the phone to the office. I told Mike that I would pay online. He immediately started an argument, saying three times, "I don't see why I can't be paid for my work after I finish it." He was rude, condescending and lightly threatening. I told him that if he did not want to do the work, he could let me know. I also invited him to talk to the office with me. At that point he started the work. I called the office, and received an apology. I was assured that I could indeed pay online as long as I signed the invoice.
The work was done in a satisfactory manner. Mike make the visit unnecessarily uncomfortable. He did not wear a mask.
Brian Mullins
Responsive, fast, and competent. I've used Robert's services for different issues I've had with a couple of garage doors and have always received quick replies to my inquiries and fast service.
SB
The reviews are justified. We had three overhead doors serviced and openers installed on all three. From scheduling, to timeliness of estimates, the actual work: all extremely professional. Our technician Mike was meticulous, extremely efficient and knowledgeable. The work is excellent. The price for the work and the quality quite reasonable.
Dana Brady
We had an issue on a Sunday (of all days) with our garage door. Morris made it a priority to come out and look at our garage door. He was kind, honest, and expedient with his assessment. He returned the following morning and installed a brand new operating system that purrs like a kitten, and even realigned our cables at no extra cost. His work was quick, thorough, and the price was exactly what he quoted. Definitely recommend his services to others.
Paul Lisnek
My garage door got damaged on a Saturday and I was panicked over the loss of security until it could be repaired. My usual service told me Monday...another said Sorry...not til Monday. I tried Robert's and was assured it would be repaired today! It was abd with superb workmanship and a reasonable price. I could not write this fabulous review fast enough. Robert's is now my go to garage service. They came thru in every way and most importantly, I have peace of mind that my garage is once again secure! Thank you Robert's! A job very
well done!!
Tim Johnson
Robert's responded to my call on Sunday night after my garage spring broke and had a great rep there by 2pm Monday. We already wanted a new door and opener and they gave us a quote. Needless to say, we'll be calling Roberts when we're ready for that upgrade.
Aaron Hamb
Robert was the ultimate professional. He saved me both time and money on a minor problem that I was having with my garage door. He demonstrated patience and a concern for excellent customer service. I have used his services on several occasions now and would highly recommend his company to anyone without reservation.
Henry Adams
I got 3 quotes for what I thought was going to be a replacement door. 2 companies said I had to replace to the tune of $1,400. Maurizio Perrelli, the tech from Robert's, said I could get away with a repair, which ended up costing me $430. He came when he said he would come and did the job very professionally. The door still looks fine and functions very well with new bracing, springs and cables. Note, they weren't able to get a quote to me until Monday from a call I made on Saturday. The other guys rushed to my house on Saturday. Don't be too eager. A couple of days of street parking saved me $1,000.
J NotinNYCanymore
Kinda of a perfect example of how a service company should respond and act. Morris came by and explained the two ways he could fix the broken garage door ( one of the big springs snapped and flew off the system). Came by later that day with the pieces he needed for the repair and did the
work quickly. Morris was a nice guy and communicated clearly both by
texting, on the phone and in person. Reasonably priced I thought and good
service.
Katherine O'Brien
Javier with Roberts Garage Door Pros came by in an emergency situation with what we thought was a broken door, said he'd try to work a miracle, and to his credit, he pulled off something incredible. I've been a customer of Roberts for 10 years and know them to be consistently fair, honest, reliable, smart, and savvy. One call to Roberts and you're done. In the sub-zero Polar Vortex freeze, our garage door broke and we called Roberts. Javier was there within 2 hours, despite Roberts' techs being totally swamped with other weather-related emergencies. Friendly and smiling, Javier said he'd do his best to work a miracle, and I was nevertheless amazed when he ACTUALLY DID. Throughout the service call, Javier was kind and reassuring, helpful and knowledgeable, answering questions and talking me through the options [future repairs, replacement, etc]. It's clear when someone loves their job-- and Javier told me he was happy to help because it's his job, and it's fun, even during the Polar Vortex. It's amazing to work with people like that, especially when you're feeling stressed and vulnerable about a home repair. Javier is one of the nicest, calm-and-cool, construction professionals I've ever met and that's totally what I would expect with Roberts Garage Door Pros. He saved me time, money, and totally de-stressed the situation with his resourcefulness. Roberts' techs and customer service are brilliant and pragmatic problem-solvers that work hard to get the job done and reassure you that you are in the best hands. They go above and beyond to take care of their customers, and have done so for me every time I've called. I've been a customer of Roberts through two different homes, HOAs, and garages. I recommend them to everyone I know because I know without a doubt they'll be the most amazingly helpful, best-priced, comprehensive solution for any garage door needs. Thank you Javier, and thank you Roberts Garage Door Professionals for always coming through for us. You can't put a price on that kind of peace of mind.
J W
We needed 3 garage doors replaced at our home In Berwyn ASAP! Two of the old wooden doors were coming apart and had become a hazard. We sent out the calls and the first to respond was Roberts Garage Door Professionals, to be honest, others didn't even bother to respond at all by the end of the day! Jorge came out to evaluate the situation, explained the process and gave us a great quote for the work so we scheduled with them immediately! Jorge showed up and did the first two doors and then the next day on the last one. He had a very professional attitude, was friendly and was quick and efficient.
If you need work done on your garage doors we absolutely recommend Jorge and the rest of the team at Roberts!
Jennifer Youngless
Brandon was relentless in diagnosing the funky parking gate opener situation at our condo. He was great about sharing all the information I was curious about throughout the diagnosis process and super understanding and patient when we needed time to track down keys to electrical closets, openers to test, etc. Overall excellent experience with him and the other techs from Roberts!!
Gregory Berlowitz
I am writing about the high level of service and professionalism provided by Robert's Garage Doors. A company which places a higher value on serving customers and providing solutions than selling product, I recommend Robert's highly to anyone needing to repair or replace their garage door.
Morris came out twice this fall to help diagnose our door problem. The first time he made an adjustment to the motor which improved the performance. This time, he installed new wiring and sensors -- a creative and smart solution -- which solved the problem we were having. Morris gave us a price for a new door, but didn't push the sale. We feel confident that if something went wrong, Morris would come right back to fix it.
We will definitely do all of our future garage door business with Robert's.
Rich Berger
We have used Robert's Garage on 3 occasions and they have been extremely responsive and professional. The last time Aaron fixed our garage door that was off track/stuck and offered us a credit for the work completed if we decide to purchase a new garage door opener within 60 days. The existing one is 30 years old.
Mark Ladd
Called Robert’s Garage with a residential garage fix - broken spring. Andy and Jimmy came out late night, clamped the spring, and ordered a new one. They also diagnosed some serious wear on side rollers and plan to place when the spring goes in. Extremely prompt service, very courteous - would highly recommend again in an instant.
Brian Laude
After messing up my garage door due to my own carelessness Robert's GDP helped me out big time with a low stress, efficient, and affordable maintenance call.
From Jack calling me back after my phone cut out during the initial phone call to Aaron giving me realistic advice over repair/replacement options it's obvious that this business is trying to good work at fair prices. Aaron got my door humming in less than an hour after arriving onsite. Thanks again!
Oleg Kugotov
This is my second time dealing with Robert's company - both are great experience. It took few hour between the call and tech onsite. Maurizio fixed both issues, very on time, accurate, explaining all steps. Highly recommend.
Ashley Rutter
This company is awesome, I called them at 6am in the morning and someone actually answered, said they could come by that morning to check it out and give me an estimate. My garage door literally fell off the springs and everything- on top of my car, so I needed an entire new door. Morris showed up and gave me an estimate, I decided to go with their company and in less than 24 hours I had a brand new garage door put in, the old one they took away and Morris even text me pictures of the install because they did it while I was at work. AMAZING, AMAZING, AMAZING is all I can say. I highly recommend them!!!
Jessica Plopper
I called Robert’s and got Ben. I explained the issue with my garage door. He had me text him a picture and then he called me back and explained to me how to fix it myself. The most amazing customer service. They also replaced our garage door the day before Christmas years back. They have always been great to work with.
Kelli Sheridan
Had our 30+ year garage door replaced. Robert’s Garage Door Professionals did an amazing job at a reasonable price. They were very helpful in regards to my concerns. They did not try to sell me the most expensive products. Highly recommended.
Finn O
My brother recommended Robert's Garage after our garage refused to open. Called Morris on a freezing cold Saturday, and he made it to our house at 5:30 pm when it was dark and cold. He replaced the spring and the cost was amazing. He was both professional and kind and understanding of our packed full, dark garage that he had to work on.
When a cable broke last night, I called and was called back in five minutes. Morris was here again, first thing in the morning, and fixed the garage under warranty.
Super professional and very, very nice. I would recommend them to anyone!
Robert Kerner
Great experience with Robert's Garage Door Professionals! My car was stuck in the garage this morning because the door was jammed and I could not get to work. I called Robert's and they were there within the hour and the door was fixed in minutes. They let me know exactly when they would be arriving; without the usual 4 hour window appointment. Jon, the technician was friendly and very knowledgeable and had me quickly on to the rest of my day. I'm glad this was just a minor inconvenience, and not an all day hassle - and I'm glad I called Robert's!
Vlad Herrejon
Morris was awesome, the spring broke on our garage door a couple of weeks ago.Morris showed up promptly after we called(Sunday). He assessed and gave us a price. He installed 2 new springs but unfortunately that was not the only problem. The whole system had been installed very poorly, and now the panel had been bent. This was not allowing the door to open/close properly so the panel needed to be replaced, possibly adding $200 plus to the bill. Morris then asked if I was able to wait a couple of days to get it fixed, which I did. He came back a couple days later and reinforced the panel, leveled everything and added some other needed parts at NO EXTRA COST!!!! The door is working better than ever! Great service and great price!!!
Candice Lucas
Robert's Garage installed a new LiftMaster arm on our driveway gate. Did an excellent job, and did not charge for some extra work they did. AAA+++.
They also serviced my garage door, did a great job. It now sounds like new, and opens and closes like new. AAA+++
Highly recommend.
Tsanko Hantov
A great job from Morris.
I was in a bad situation, having my 2 cars locked in the garage,with locked door.
It was Sunday. Next day Morris was there, repair the door very quick and professional.
With no push, he recommended me getting a a new dooe,and replacing my 40 yeats old wood one. At the next day I had a new door installed.
Morris came 15 min before 9 am,ready to replace the door. He said he will be done at 1 pm,and simply did it.
Great service. Strongly recommended!
Thank you guys!
Thomas Kost
Outstanding. Called at 1PM on Saturday to replace a garage door opener, and they were out and working by 4PM. Installer Joe was courteous and finished within the time he said he would. Spoke with Robby on the phone a couple times before and after work was done. He was well informed, courteous and appreciative of the business. Also, price was lower than two other garage door outfits contacted and neither could get someone out same day.
R A
I highly recommend Robert’s Garage Door Professionals! Robert’s Garage is BBB accredited and has an A+ rating! When asked, Rob, the owner, also will produce a certificate of insurance. These three criteria are imperative before I allow anyone onto my property.
After undertaking the repair, Rob’s knowledge, experience and expertise were evident—for which there is no substitute—and his work is very reasonably priced. My guide rail is more secure than it ever was and the door glides so smoothly! Rob even went over and above what was originally contracted at no extra charge. And this was all done on a late Sunday afternoon. You cannot monetize that kind of conscientiousness. His attention to detail is matched only by his meticulousness and cleanliness.
Suffice it to say, hire the right professional, Robert’s Garage, the first time!
Nicole and Adam Gibson-Donohoe
Steve and the people at Robert’s are fantastic. Wanted to put a new and bigger garage door into our an old brick garage. We had about 8 different companies come out and they made it a lot more difficult then it needed to be. Steve came out and worked with us and found a solution no of the others did. If you need a garage door in, especially if it’s and older garage, call Robert’s and ask for Steve.
Lynn Nguyen
The people I interacted with were nice but there were some operational problems. Person who came out to do the estimate quoted us for the wrong product: 1/2 hp opener for a 3-car carport instead of a 3/4 hp. Javier shows up to do the install and tells us the quote is wrong, so they have to get the right part and show up tomorrow. Quoted us a window of 10 am - 12 pm, and at 3 pm I have to call and ask where the technician is. Javier ran over to cover the missing tech, and did a good job, but I'm frustrated by the miscommunication within the company.
OLisa Scott
Today, I needed a weather strip replaced. Mike came, he saw, he conquered. When I say, HE IS AWESOME, I mean that! He was very informative, professional and personable. He answered all of my questions and gave me excellent customer service and details about my garage door and its components. If you need it done, these are your guys! I wish I had a larger tip to provide! Thanks so much Mike! I greatly appreciate your patience, prompt arrival and EXCEPTIONAL handy work. #CustomerForLife
Lisa
Chris Gaggero
Morris was terrific! Garage door was jamming and falling out of its tracks. He came out really quickly after I called. I thought I would need a new door, but he was able to repair it and save me a bunch of money. I've used them before and repeatedly recommended them to clients and have always been extremely happy. Thank you!
Jamie Abbott
Awesome experience!! So I called late on a Monday evening when I couldn't get the operator and garage door down and the service guy came out that night and assessed the situation. Came back the next day and installed a new operator. The level of professionalism and attention to detail from the installer was amazing. The work was tight!!! Thanks guys! Ask for Morris. Morris is the man.
B Yoo
Called for service to fix a broken spring. Morris came out same day and was very professional and courteous. He fixed the replaced the spring within 15 minutes and had the garage door working like new. Great service and pricing. Definitely recommend!
Linda Bubala
Thank you, thank you to Robbie and Aaron. Our garage door opener motor was on it's last leg - literally, as it turns out. Not only was the motor shot, but it turns out that the springs and cables were ready to snap at any moment. Aaron came out as soon as we called - was prompt, and called ahead when he was 10 minutes away. He was extremely courteous and knowledgeable. He worked efficiently and I trust that his recommendations were exactly appropriate - not oversold and at a very competitive rate. I highly recommended Roberts Garage Doors with my highest praise. It's funny how a seemingly simple thing like a garage door can cause headaches when it doesn't work. Thank you, thank you, thank you to Robbie and especially Aaron.
Catalin Diaconu
My garage door springs broke leaving my wife's car blocked in. Within 30 minutes of calling , Robert's Garage Door sent a technician to my house to give us a quote. Morris was super friendly, and repaired my garage door in no time and for a great price! Would definitely recommend giving them a call!
Mr. Barchild
I called at 3pm for some new remotes. I set an appointment for 4-6pm. Morris showed up at 3:45 and after he programmed my new remotes and keypad for a very reasonable price. After we were done he asked if he could oil the hinges because he didn't like the way the door sounded. For free!!! These guys are truly professionals.
yan kong
My garage door stopped working when I got home from grocery shopping at 1pm on Saturday. I called a couple of places but only got voicemail. I called Robert's Garage and talked to Andy. He assured me that he can send a technician to fix my garage door today. The technician called me to set up a window of time for my service and was able to fix my door within the timeframe. I'm very impressed with their quick response and the good repair work.
Chandra Deolal
These guys are great! Always on time, punctual, trustworthy and finish the job perfectly. Aaron has come a couple of times to fix issues with our two garage doors and did an awesome job. Highly recommend them.
Cherrie Lozada
I am a repeat customer ot Robert's Garage Door Professionals. The spring on my garage door broke last night and they replaced it this morning. The installer was professional and the work was completed quickly. We appreciate their quick response and will be sure to use them again if the need arises.
Morris was our installer and was very professional. Thank you.
Brittni Revell
The service was exceptional! Ken showed up at the last minute after we were canceled on twice by AR-BE Garage Door Inc in Oak Lawn. He was friendly, quick, and very helpful adding on a last minute request. I highly recommend this place!
allan
I wish they had more stars to give. Ken Kohlbeck was wonderful. He arrived on time, was very friendly and knowledgeable. He explained everything that needed to be done including realigning the track.
It took about 45 minutes to complete everything.
I highly recommend Robert Garage Doors and Ken
m p
I had a problem with my garage opener and called Robert's Garage and Robbie walked me through resetting the remote. He patiently went through different steps to figure out what the issue was. He helped me figure it out over the phone and was very knowledgeable. He truly was extremely helpful, very patient and most of all absolutely kind through the entire process. I will definitely be using them from now on.
Lee
Morris stopped by today with such a short notice and fixed my garage door that fell off its hinges causing the door to be slanted. He was very professional. We will definitely keep his business card to utilize his services going forward when needed.
Vincent Florack
Very communicative and friendly. Morris fixed the problem quickly and without hassle. Was easy to schedule, competitive price, and helped me understand options and prices. I will definitely use them again.
Margie Rodriguez
This is the second time I have used Robert's Garage Door. Both times were emergencies. They came out quickly, on a Sunday and charged a very fair rate. My garage door feel off track and the cable went totally wonky. I could not secure the garage and had to leave for an important youth event. Maurizio was very professional and answered all my daughters questions. Will call them again. Highly recommend.
swiftchildcare.tony *
We had Robbie from Robert's Garage Door Professionals out two different times for two different issues with our huge commercial garage door. Robert is just great. He's kind, courtesy and professional. He was able to diagnose our problem in no time when multiple other garage door guys came out and could not figure it out. The rates are very reasonable and the service is fast and efficient. I will not only call him again for any of my garage door needs, but will also highly recommend the company to all our friends and relatives. Thanks Robert.
Robert Edelstein
I backed out of my garage before the door was all the way up, yes I know I'm a Mensa scholar. I called Robert's Garage and the owner (who is not a friend of mine at the time) comes over at 11pm to inspect the damage. He gives me a full estimate of a full repair, tells me that he can fix it for way less than that, and does some serious damage control on site at the time and charges me $50. Who comes out at basically midnight, fixes your broken garage, is super friendly and competent and charges you basically nothing? This place.
Michael O'Malley
We have had Robert's out to service the overhead door at my condo buildings and they have been timely, efficient and honest in all our dealings. I strongly recommend reaching out to this firm for all your garage overhead door needs.
Brian Comroe
Aaron was polite and prompt and provided great service. Highly recommend Robert's for all of your garage door needs. Very fair pricing too.
Elizabeth Knutson
Morris was awesome! Our garage door wouldn't close all the way and he came out at the last minute on a weeknight, which we were so grateful for. The fact that our garage door runs like it's brand new is a bonus. Great guy, great company and great results. Thank you Morris!
Sean Tuffy
These guys were awesome! Came within 45min of me calling to fix our garage door. Took care of it with no hassle & a great rate.
Can’t recommend Robby and his team enough!
John Barrett
We'd spent the past few weeks trying to fix our garage door. We tried getting a new battery installed from a battery store who assured us it would fix the problem, but no such luck.
Our property manager recommended Robbie so I called him in the late afternoon on a Saturday. He picked up and wanted to walk me through a few steps before coming out and take a look at it. I agreed to try his steps over the phone but was not expecting anything to be resolved over the phone. However, the first steps he had me try fixed it 100%. Our garage door is now fully functioning after 5 minutes on the phone with them. Superb service.
April Fernando
We were having trouble with our garage door not consistently closing. Robbie came out within 30 min after I spoke to him. He not only fixed the problem but also did some adjustments to the door to make it run smoothly. Efficient and excellent work!!
Paul Vanderwerf
I see why there are so many five-star reviews. Scheduling was efficient, work was thorough. Morris addressed and fixed a dangerous deficiency with the door spring mount (even though I had only requested roller replacement) and still the charge was the lower figure of the range I had been given. Door operation is quieter than it ever has been. Beyond satisfied; I'm completely delighted!
Shawn Henry
We just had a garage door installed and Morris did a fabulous job. Professional and clean from start to finish. Morris is a great asset to Roberts Garage Doors. Keep up the great work and thank you Roberts Garage Doors for your services.
S. Fincke
Once again Robert's Garage Door came to the rescue with quick, great service at one of my rental properties in northwest Chicago. A door that had been broken into by burglars was wobbling up and down and wouldn't stay shut. I thought it was on its last legs when I called Robert's and got a great quote on a new door. Big surprise when owner Robbie arrived and said I didn't need a new door. He was able to repair the door with new springs, pulleys and struts. A few other adjustments, a little oil and I had a smoothly functioning door at a fraction of a new door price. Robert's has been my go-to guy for garage door repairs but I've also used them to install new garage door openers and, at my Logan Square home, a new garage door system that beat the price on other companies.
Andrew Weaver
I live in a 10 unit apartment building in Lakeview and Robert's has serviced our door as long as I have lived there. As always, the door broke last night at 6:30 stranding my neighbors both in and out of the garage. I called Robert's, got voicemail and no more than a minute later got a call back. Told them it was an emergency, and they said they would find someone to help. I got a call back and Morris and his team were onsite fixing our door, all done by 10:00pm. Very happy with the results and they will continue to get our business!
Jesus Magana
Woke up Sunday morning to discover the garage door wouldn’t open. Turns out the cable had gotten loose from one of the wheelies (w/e they’re called) on the top of the door in addition to several roller pins having slipped off the track and broken. To make matters worse, the bar which guides the chain from the motor to the door had somehow snapped off the garage frame. We hadn’t been using the garage for most of winter, so this was quite the surprise.
Anyway, it was a mess. We needed the garage door fixed ASAP, and after messing with it all morning myself I decided to look for a pro. Called several places in the area, and hesitated to call anywhere too far to avoid crazy surcharges. Out of the four places I called, no one was willing to do same day (I get it, Sunday afternoon options are limited).
Called Roberts around 1PM and spoke with Morris. He was straightforward about not being able to fully give me a quote over the phone without seeing it, but gave a reasonable range based on what I described was wrong. He gave me the option of a free estimate for the following day (Monday), but since it was an emergency we needed it done same day.
Morris was out within 30 minutes after getting off the phone (not bad considering how far we are!). When he arrived, he was very professional, had all the parts he needed in his truck and completed the job in a timely manner. I would definitely recommend/use this company again!
Robert Meyerhoff
He is too the point, and puts himself in the customers shoes, no matter what the disadvantage might be to him.
Tony Yen
I contacted Robert's on a Saturday morning about a garage door that needed some attention. They were able to get me on the schedule for later that morning. The person they sent over (Morris) was punctual, knowledgeable and conscientious. He was able to resolve all the issues discussed and the door runs better now than it did when it was installed a few years ago. Kudos to Robert's for employing professionals like Morris who understand the value of customer service and building brand loyalty.
David Reynolds
Morris was very professional and workmanlike. Great communication. He even fixed a lot of issues from previous installs. When he was done the door was super smooth and quiet. Would definitely recommend again.
Joseph Chang
Robbie is excellent! When we got home last night at 8PM, we noticed that our garage door was missing a roller and could not close. We immediately called Robert's Garage Pros - they were able to get us an appointment at 7:30 the next morning and avoid any late night emergency fees. Robbie, the owner himself, showed up for the appointment. Upon examination of the door, he was able to diagnose and repair the problem in 15 minutes! He went out of his way and also adjusted the height of the door, which was completely unexpected!
I am DEFINTELY calling Robby and his guys again!! This place is AWESOME and the service is EXCELLENT! A job well done!
Molly C Douglas
My parents garage door was crooked and rubbing and making a lot of noise. Morris from Robert's Garage Door Professionals came out. He looked at the door and explained the foundation has sunk over time on one side; all that he needed to do was adjust the track and re-level everything. He did it in under a half an hour and my door runs better than new! These guys are great!
Jason Pavalon
Robert came out to do an emergency service for us and re-enforced a garage door better and stronger than it was previous. He spent the time to educate me and show me where screws on the existing hinges were outright missing and went out of his way to fix the door the correct way. Robert educated me on exactly what was needed to fix the job and reasonably priced. HIGHLY recommend!
Leo Martinez
Ben came to my home garage and fixed my door. He did a great job with it. They stand behind there warrenty and are prompt. I wouldnt hesitate to recommend them. To many shady companies out there. I found the company im going to deal with from now on.
Melanie Sunahara
Our condo association has used Robert's Garage Door Professionals for the last five years or maybe even longer. Robert Faught, the owner is reliable, professional and very fast to response. Any issues we've experienced we usually receive same day apppointments. I highly recommend him. He is the best in the industry!
Jeremiah Mergener
Great service. Called in the afternoon on Tuesday and Steve was there replacing the opener on Wednesday at 8am. Steve was quick and professional and explained everything to me about the new system. It wasn't cheap, but service was great and quick. Great job!
Tarrell Johnson
I looked on yelp to try and find a honest company to repair my garage door. I came across Robert's Garage Door company because they had great reviews. I had to work the day my wife called them to come out to repair the garage door. My wife told me that the worker was there in no time and he completed the work with in a hour. I asked my wife did she use her credit card to pay for the service and she told me no. I then asked my wife how did she make the payment and she told me that she paid the worker $100.00 cash. I then asked my wife did she get a receipt and she told me that the worker didn't give her a receipt the only thing he gave her was a business card. I told my wife what would happen if the garage door break again do we use the business card for a receipt. She told me that the worker told her just call the number on the business card and they will comeback out and repair it. If you ask me this looks very funny, whom to say that the worker didn't pocket company money. 8-4-13 After posting this review the owner contacted me within a couple of days and resolved all my issues. I will be using this company again if I need any garage repairs. I recommend this company if you're looking for great service and an owner who cares about his customers and business.
Adrian Guerrero
Morris with Robert's Garage came out on time and provided a free estimate and competitive pricing. He took out our old system and installed a new one. Will definitely use them again in the future and recommend them for anyone's garage needs.
Dan Portincaso
I can't recommend these guys enough. Robbie came to my house at the end of the day for a free estimate to replace some torsion springs, beat his competition's price by 25$ and then decided he would just do the work right then if I didn't mind. He ended up having to do a great deal of extra adjustments, like moving my garage opener motor, at no extra cost. He also threw in new cables, castors, a bearing and a hinge lube for free. While he did this, he was on the phone with customers trouble shooting problems they were having with their doors. It was very impressive. Robbie obviously cares a great deal about what he does and his customers. I highly recommend him.
Ashley Rothstein
Robbie from Robert's Garage Door Professionals saved me this morning!! I found my garage door completely frozen and unable to open this morning. Robbie returned my call immediately and showed up shortly after to help me with my situation. He knew I needed to leave for work so he got me out and on my way in no time. I will definitely be using their services for any of my garage repair needs in the future!
Christina Biedermann
Consistently good service: responsive to the initial call, good communication throughout the day, and helpful in fixing the problem. Morris was professional and clearly knew what he was doing. Would recommend highly.
Andrew Ingley
We’ve now used Robert’s Garage Door twice; once for garage door repair to fix a broken spring and once to install a new garage door opener and upgrade our gate operator. We had fantastic experience both times with this company and I will definitely find ways to do business with them again. The first experience was in July 2012 when the spring broke on our garage door and it wouldn’t open. Robbie’s team was there within a day and not only fixed the spring quickly, but then replaced the old rollers with a different kind of roller that made the door soooo much quieter; the best part was they threw in the rollers for free!!
Our second experience was a few weeks ago when our 15 year garage door opener finally gave out and needed replacement. Robbie’s team knew their stuff and talked through several replacement garage door opener options to find one that fit our budget and our needs. We ended up with a Liftmaster that has a 10 minute auto-close feature, a must since I never remember to close it at night – if you’re looking for a new garage door opener, I definitely recommend this feature.
Since the new Liftmasters use a completely different frequency (or encryption or something) that’s not compatible with old models, we found out after their team left that we couldn’t program the new remotes to work with our driveway gate operator and that our Homelink in-car remote wouldn’t work with the new Liftmaster garage opener. So of course we called Robbie and were upset that his team didn’t catch this. What I REALLY like about this company is that he immediately took responsibility and apologized that they missed this. Then he personally came to our house on a Friday evening to install a device that let our in-car Homelink system work with the new garage door opener for free!! While he was there, he added a small electronic piece to our gate operator that allowed the new remotes to work with it…all on a Friday night!!
I’m a small business owner, so understand that businesses are run by people, and people sometimes make mistakes. The businesses I really like are those that own up to their mistakes and fix them at no extra cost to their customer; basically the way Roberts Garage Door Professionals did in our case. We will be using them again!
sado marin
Excellent experience with this company. I called late on Thursday, didn't expect them to get out to me til Friday or even Monday, which would have been fine, but they came within an hour of my initial call. Andy was awesome, super nice guy and incredibly knowledgeable. He explained where the problem was, talked me through the repair process, which was very quick, I got a warranty which I didn't even expect, and let me know what problems to look for in the future. Price was reasonable. Very satisfied. (I never write reviews for anything, ever, because I'm lazy, so that should tell you how pleased I was with the whole experience and service, from the phone call to the repair.)
Eli Pupovac
These are guys are VERY impressive. I called Robbie and his voicemail said he'd get back to me in just a few minutes and of course he did. Once talking with him he suggested going over my problem on the phone and maybe we can fix it while also saving me some money. In about 10 minutes of trouble shooting,Robbie walked me through my garage door problem and it was fixed. Though I never had his team come to my home, the straight forwardness and integrity of his business was illustrated in my short encounter. I WILL call him in the future with any of my garage door problems and you should too! Thanks, Robbie!!! Happy New Year!
Julie Kadish
I found these guys online and they lived up to their great ratings. I called at 12 and they said someone could come between 2-4 and they did. We have a large garage door and it's super heavy. Andy and James came and fixed what they could and then had to go get more parts and come back. They finished at 8pm!! They were awesome and I would totally use them again. Highly recommend!
Asim Zaidi
My garage door was stuck open. Robbie came out same evening (despite having a date with his girlfriend) and replaced torsion cables and installed new garage door rollers. Fast, efficient and excellent value for money. Would highly recommend to friends and family.
John LeSanche
Our garage door came off of the rail and we couldn't close it. Morris from Robert's promptly came out and fixed the problem. We will definitely call Robert's again for any other garage needs. Ask for Morris... he's very good at what he does.
Jace Mouse
Knowledgeable. Honest. Good Price. Great Service. Highly recommend.
Great firm to work with! They picked up the phone when I called and set a three hour window to come out the next day to my house on the north side. They came exactly when they said they would. They even called 30 minutes before coming like they told me they would -- they had offered on their own to do that, so I didn't have to wait around the house for them. They looked everything over, willingly shared their insights, and gave me an estimate on the spot.
They're very honest. They could have easily sold me a whole new door and track system. I thought my problems were caused by my old wood door that appears water-logged. They told me I didn't really need a new door if I didn't want to replace it -- just new springs and rollers, which would be significantly cheaper.
Another tech came out later that day (also on time, and called also beforehand) with all the parts and spent two hours installing everything and turning-up the entire system including my garage door opener. They were tidy and took good care around all my tools and "treasures" stored in my garage.
The new system is great. It's smooth, quiet, and a operates up and down a lot faster than it used to.
Both people I worked with were professional, polite and were easy to communicate with. They got my door fixed same-day, but I wouldn't have had any concerns having them at my house with my wife and kids if I couldn't have been there.
Simon H
My garage door's spring snapped and I found Robert's online. I decided to give it a try and spoke to Robbie on the phone. Joe from Robert's responded within 2 hrs. He was very professional and explained the problem and solution. He also gave advise on garage door maintenance. I was very happy with Robert's respond time and service.
Kenneth Moy
Garage cable snapped causing it to come off it's rails. Mike from Robert's stopped by the next day to repair and replace broken/defective parts in 45 minutes. It now open/closes even smoother than before. Highly recommended. Honest and efficient garage door professionals.
Exuan Trocio
I found myself in a bind today as one of the tracks to my garage door got damaged. I called around frantically to find a replacement so I could shut the garage door and came upon these guys in a Google search. Lucky for me they had a spare track, as these things aren't apparently kept in stock anywhere, and Robbie and Tom far exceeded my expectations with their awesome service.
It was 5:03p when I called and dealt with Tom over the phone who quickly found out that they had a spare track and pricing. He called me back within ten minutes. I missed the call and called back, that's when I dealt with Robbie. He quickly and politely explained the situation and told me that once I got the measurement for that he could go ahead and cut it, he had a 7' track spare I needed 73".
Back and forth I went between calls with Tom and Robbie, and within the hour I was able to meet up with Tom and pick up the track Robbie had cut for me. To top it off they even included a few pieces of hardware they thought I would need, good thing because I DID end up needing em.
As for pricing, I couldn't tell ya. But Robbie's approach was more than fair. I wasn't sure what it would be worth and as explained by Robbie on the phone its something not usually sold on its own. Expecting to be gouged with some ridiculous price, I was very surprised at the amount given.
My experience with them may have been short, but because of the excellent service provided by Tom and Robbie over the phone and in person, I would definitely recommend them and will probably be going to them soon for some work.
allon katz
Not a big reviewer online, but wanted to take the time to note the great job that Roberts Garage Pros (the one on Halsted) did today on my condo building's gate. I had a 3 frustrating weeks trying to resolve the problem of a malfunctioning gate with another service provider. After multiple visits and calls, the previous company I called couldn't figure out the cause of the problem and suggested that we would have to replace the gate's circuit board, and showed no urgency to help me fix it.
I finally gave up and called Roberts this morning. They arrived within the two hour window they quoted for me, which was a great start. After evaluating our gate, They were able to diagnose that the problem had to do with our gate's faulty safety eye, and they quickly replaced the eye and got our gate functioning properly within an hour. So glad I finally gave up on the other vendor and called Roberts - my only regret was waiting three weeks before I did. I highly recommend them for any garage gate issues you may have - they were prompt, professional, and actually fixed our problem. I won't be using anyone else again...
Sarah Bey
Great experience with Roberts! Our technician, Morris, was extremely communicative, helpful, knowledgeable, and efficient. We will definitely use Roberts should we need any future garage repairs!
Malgorzata P
Robert`s Garage Professionals are the best out of all of them . We work with them for years and always got the best deal on the price .
Robert -the owner its super professional and helpful , Jose J.J - great technician , very experienced ,always on time .:)
Simply #1 for US .
Csilla M. Fisher
Very professional service by Israel and his brother - they showed up on time, did an efficient and clean job, installed a new garage door and opener. Price was as quoted and reasonable. Highly recommended.
Jim McMahon
Same day service, reasonable price, great customer service! What else can you ask for? Aaron went above and beyond, I highly recommend using them for any garage door issues
C Kuo
We had a door that was jumping and making a snapping noise, like it was about to break. I contacted Robert's through yelp on a got a response within an hour and easily arranged a convenient time to fix it. Eusebio came on time and was super pleasant and knowledgable. Fixed the problem and tuned up our garage door as well. Thanks!
Luca Casler-Bustamante
Morris was great, very attentive, on time, and quick to fix (diagnose and replace) our garage opener. I hope I don't have to, but if I need a garage door repair/replacement, I will go to them for sure.
David Marut
Had a broken spring on my 16' wide insulated garage door. Door was still going up and down despite this but figured it was not good for the motor working on 1 spring only. Called earlier in the week and made an appointment. John was my assigned tech. Scheduled for 8 - 10 AM. He called me before 9:00 to inform me that he would be running late as a job was taking longer than expected. Cool - appreciate the call.
He came by at 10:15 AM, looked over the broken spring and realized it was an uncommon size. Worked the phones with his colleagues to locate the right one quickly. None were available close by, so we made arrangements to get this done later in the afternoon. Two hours later he was back. Old springs off, new springs on AND old metal rollers replaced with new nylon rollers. Door worked like a charm and was SO QUIET now with the nylon rollers. John also adjusted the settings for door force up and down.
Along the way he answered every question I had and when the work was done, cleaned up all the old parts and wiped the fingerprints off the door. A great experience - price was as quoted (no surprises), work was done quickly, efficiently and professionally. I learned a lot talking with and watching John at work. That said, I would still call these guys back for my next repair rather than DIY.
I'm a first time customer who will call these guys the next time something goes wrong with the door.
Jose Cornejo
Joe came out to fix springs on door. Joe did excellent work and very professional! Would definitely call them back for any garage door repair work; will be recommending to friends and family.
Zhao Yu
Our technician Maurizio Perrelli provided excellent service and was very informative about what was needed to be done to fix the garage door. Highly recommend him!
Jeremy DeFrancisco
We have used Aaron twice now (one on our old condo and then again when we moved) and he was fantastic. Did a tune up but also installed wireless keypad. Thank you!
Paul Seaman
My car got trapped in my garage late at night and I needed to get out fast. Andy came out, did a great job. He was efficient, knowledgeable and even sympathetic! Thanks for great work!
Matthew Miller
Our opener stopped working, I thought I could figure out how to fix it.. After a couple weeks of trying I contacted Robert.. Good call there!
They were quick to respond and made an appointment for the next day; I decided to upgrade a little so we did the opener and the torsion springs (we have a heavy door). VERY knowledgeable and incredibly nice to deal with.
The pricing was very fair - and the high quality professionalism was free!
We will use in the future with any additional properties.
Michael Jo
Mchael Wiatrowski is the best. Very professional, courteous. He stayed till my garage door was installed correctly. Mike came back to adjust the chain on my garage door and the frame. Came and honored the 5 year warranty and thr adjustments were all free of charge thanks Mike and Robert's Garage Door you are the best
Brian Spearman
Robbie is very responsive. His guys are polite and professional. His rates are good ( I shopped around ) and he beat everyone. They were able to come out the same day. Very happy I chose them.
Katrina Martin
my garage completely stopped working, i called roberts garage and i was lucky enough to have ANDY come out and take a look.. two days later due to my difficult schedule we were able to schedule for my garage to be repaired. im excited to go home today and use my garage as its been over a week without it. Thanks guys! keep up the good work and awesome communication with customers..
Randy L
Had Roberts GDP replace springs, pulleys and bottom seal a while back. Was having an issue with the door being out of balance lately. Called on Monday, and they were out Tuesday morning to make the repairs (replaced a bad pulley) free of charge - under warranty. Excellent service. Would recommend without hesitation.
Paul G
Roberts Garage Pro's in Chicago is fantastic. Called RGP's and the owner picked up. Robby was on his way out to the suburbs and turned around to stop by my house to help me out. He had been out 2 years prior when one of my springs broke and the door came off track. This time the main controller in the garage was not responding. He completely rewired the system from the remote to the opener and neatly ran the cable up through my garage rafters. Fast, Reliable and neat. I'll pass there name on to my friends and family.
Nate Tovo
These guys are great! My springs were squeaking and George came out the same day to take a look. They were very old and needed to be replaced, so he came out the very next day and replaced them with new torsion springs and new rollers. He also correctly hung and rewired the eyes - FOR FREE. Couldn't be happier with the results.
Tim McAvoy
Morris came the next morning for repair of garage. He realigned, oiled and raised the track and now my garage is smooth and quieter than its ever been. I would recommend them to anyone.
Plainwhite Tom
I don't know if I've ever met a business owner that puts so much time and care into his business. The customer service was top notch & the work done by the technician was unbelievable. I really felt taken care of and have already suggested some of my neighbors to use Robert's.
Rob Spengler
Roberts Garage Doors came out quick to replace a troublesome old Genie opener with a brand new LiftMaster. George and Joe were my techs and they were fast and curious. I could not recommend Roberts Garage more! A+
M. Mills
We live in the Wicker Park area of Chicago. We called Garage Pros about 6:30pm on a Saturday. Left a message, Robbie called back in 5 minutes, took an educated guess as to what was wrong (later proved to be 100% correct!) and gave us a time he was coming the next day (Sunday!).
Robbie really has his act together. Very professional, knowledgeable and an honest man. Up front about the cost of everything and gave us some discounts due to numerous needed repairs.
He went above and beyond for our repair. We had a broken spring but, instead of just fixing that, he replaced some old rollers, put some new struts on the door and found a defective part in the opener and (of course) had the parts right there to fix that. He even oiled the chain on our driveway gate. You shouldn't even think of calling anyone else. I will recommend Robbie and his business to anyone. Class act.
Heads up to Robbie's competitors!...I would start looking for a new business if I were you. This guy is going to corner the market. Good for him (and us). Good luck, Robbie.
*** UPDATE ***
I called Robbie after having my electric gate opener looked at twice by another (reputable) company. After the 2nd service call to the other company, they said my controller board was fried and the only option was to replace with a new garage opener. Including install, this would have cost me $2650.
Robbie came to my house within 24 hours. I actually was just asking him for a quote to install a new opener. Instead of just rushing to get me a quote, he asked about the problem and sat outside for an hour in 95 degree weather troubleshooting all of the electrical connections. He was able to perform a bypass to allow the gate to close / reclose perfectly. He only charged me $100 for this work. This is the 2nd time I have used Robbie. He just saved me $2500. He has made a customer for life. A true gentleman with integrity. Thank you Robbie.
Chris Pirotte
We have used Robert's Garage Door Professionals for our condo unit for a couple of years now. Their quick response, great work, and preventative maintenance have been a huge benefit to our association's maintenance of our garages.
Tom Test
5 star service all the way! Was able to visit less than 24 hours after I submitted my request in their website. Called before stopping by, which is very considerate of my time - THANK YOU for that! Explained my options clearly, worked quickly, and made the whole process super-simple. A++!
Cate White
Just had the best experience with Roberts Garage Door of Chicago - they came out right when they said they would and immediately and professionally fixed the broken garage door cables. Our garage door now works like new and it was taken care of so quickly - no hassle and no worry!
John Cherf
Maurice did a fantastic job. Very professional!
Gang Chen
My garage door spring broke and called Roberts at 11:00 PM on a Friday night. Joe came out Saturday morning at 11:00 AM. Did a very professional l job in replacing both springs. Fair price. Would call them again.
David Batrich
I have used Robert's garage door service for years. Morris is dependable and always explains what's wrong and what's necessary to correct the issue. Highly recommended!!!
Abbey Rintels
Very quick response time.
Ken Kohlbeck was our tech and he figured out the problem very quickly. He was really helpful in determining the best fix for the best price for our situation. Really happy with the service.
Maria Isabel Ochoa-Alvarez
Called them today and in less than 10 minutes returned my call and came to give us an estimate. In less than an hour, Aaron did the job. Very courteous, honest, and quick. We'll definitely call them again. Thank you Aaron!!
Wendychos Choslovsky
Called on a Sunday at 4:15 pm in Lincoln Park. Morris answered on second ring. He was in our alley 7 -- yes 7 -- minutes later. Fixed door on spot. Took an hour. Very pleasant and professional. Given that it was a Sunday and involved some parts, charged a fair price. Also gave practical advice on replacing and what needs to be done in interim. All said, first rate.
Liz Bomgaars Czarnecki
Roberts is a great company. They were very quick to respond and came out on a sunday night to fix our broken spring. Their expert technician Mike was very professional and fast with the repair.
M. Kasper
Reached someone immediately and they came out the same day for an estimate and scheduled the installation. George was very professional and did a great job. All around great experience.
Tim Ryan
Quick response, honest assessment and a fair price paired with high quality work from our technician Morris, made working Robert's Garage Door Professionals a breeze.
Torrick Ward
Our repair person Morris was on-time and did good work on relatively short notice. Great service, I will recommend to others.
Chad Bennett
Great all around! My wife called a different company they said they would be there on Monday, it was Wednesday lol. I called Roberts and they were there within 3 hours. My wife said the guys were very nice also and they did a great job and it was affordable!
Renee Lefrak
Morris was AWESOME. Responsive, quick, and did a great job installing our new system. He took care of everything and made my life easier.
Pamela Navarrete
They did an amazing job in our garage! Great customer service and work ethic! Ask for Andy and Jimmy if you want great service!
Robert Riordan
I would like to dedicate this review to Technician Eusebio. Eusebio is a true professional. He was prompt and very pleasant. My garage door spring broke and my car was trapped in the garage. Eusebio knew exactly what he was doing and completed the repair in a timely manner. I would like to commend Eusebio on a job well done.
Pamela Yocius
Made the call and got Morris on site in about 2 hours. He was friendly and knowledgeable and fixed my door in a half hour. I highly recommend their service and ask for Morris!!
Brendan Carter
Aaron came and fixed our door quickly and completely. He was extremely professional and walked us through exactly what he fixed and why. I would highly recommend!
Jeff Katz
Been working with him since he was a one man show. Over the past few years his business expanded and its because he provides top notch service, good fair prices and is super quick to respond. I high recommend him and his company
Andy H
Super professional and knowledgeable. Ken K. just repaired my garage door which had multiple problems. Straightforward, reliable and fair. Highly recommend.
Michael Weeks
We're very pleased with the service. Our technician, Morris was prompt, came out when promised and provided the work at price he said. No surprises. I will recommend
Ethan Samson
This was my second time using Robert's Garage Door. They are great and get the job done quickly. Got a response over 4th of July weekend. Very much appreciated and would use again for sure.
Angie Day
Awesome customer service - they are quick to respond and do an fabulous job in meeting your needs. Robert, the owner, was awesome and so was each of his team members! I highly recommend them! You will not be dissapointed.
Rosalind Morris
I was able to get an appointment within the hour to replace my cable and springs. George was professional, courteous and prompt. The price was reasonable as well.
Cy Townsend
I would like to say that Robert's Garage Door Professionals are just who they say they are.. Mike called me to tell me that he would be to my parent's house in 30 min...And that he was...He was very professional and efficient...l thought my parent's might need a new door..He was honest and quick wirh his work, but very thorough.. We really appreciate your work...My parent's garage is great now and the price was great as well....Definitely five stars...Great work Mike...
Jonathan Tam
Jimmy did an excellent job. He came in in an emergency and helped me out. Thank you so much roberts garage door!
Cheryl Shapiro
I couldn't be happier!! Morris was awesome!! He came and explained everything he needed to do and fixed my garage door opener!! I would highly recommend this company!! Thank you Morris!!
Patrick Vyncke
Very responsive and professional. They came out and made the fix the same day. Morris was early, very clear and easy to deal with.
Chikita9059
I just want to thank Ken for being kind, professional, and able to meet my needs, without a great expense, the job was done promptly. Great service I really appreciate it.
Thank you,
G. Trevino
Anita Janikowski
Very professional service. They did an excellent job, installing a new garage door. Price was as quoted and very reasonable.
Highly recommended them.
Daniel Leavy
Brandon did a good job. He was friendly, courteous and completed the work very quickly. Give this guy a raise!
Walter Rogers
Great servic great and quick work. Josh was very pleasant and professional.
I would highly recomand Roberts garage door.
Holly Newcomb
Our technicians were very nice and knowledgeable and when there was a problem, they corrected it immediately. You can always get a live person and communication is way ABOVE AVERAGE. We would definitely recommend them.
Suzanne Bell Kush
We have used them for almost ten years, and the service is consistently excellent. They make every effort to arrive as soon as possible, and the fee is always reasonable. The servicemen are helpful, cheerful, and prompt. Very satisfied.
Richard Curry
Mike Wiatrowski showed up assess my problem gave me a price when I called him back he was here fixed it just like he said he would super knowledgeable gentleman Very efficient definitely knows his stuff If you need your garage door fixed these are definitely the guys to call I'm sure they're all nice but I personally would ask for Mike
Kim Kort
Came an hour after I called for a straightforward repair. Wonderful service from the technician, Nick, and fair pricing.
Ryan Rodriguez
Tremendous experience! George was wonderful to work with and quite helpful. Would 100% percent recommend to a friend.
Timothy Klein
Great, quick, and very knowledgeable help from Morris. Got my garage door working in no time
Amy Irwin
Robert provided very nice, friendly and reliable service. He fixed our garage issues in a matter of minutes. I highly recommend his services.
Kevin Mueller
These guys have provided great service for me and the condo buildings that I have managed, and have gone back to them year after year. Have not faced a garage door or parking gate issue that they have not been able to provide a great and reasonably priced fix for.
Vincent Luisi, Jr.
Aaron from Roberts came out on short notice and was very professional, friendly and knowledgeable. Very happy with the service and will use Roberts again. Reasonable prices as well. Thanks Guys!!!
Margaret Hagerty
Morris came out within an hour and had my door working again in 20 minutes. The door works better than before. I highly recommend!!
Quincy Huang
Thanks first for Roberts garage door professional service,came little behind schedule,but think 10-15 called emergency,on the road traffic,they done best they can,I will reference friend for excellent service,contractor said:my gear broke up,just change that guaranteed work ,doesn’t like other,want make money,excuses change everything,less hour done the job,5 stars.
David Schoffman
Called to schedule a service call because of an issue with the sensors. Rigel helped me out! Got me a quick way to check some things - and I am back operational! Thanks so much!
Tara P
Called to fix broken springs. Morris arrived a little over an hour after calling. He was very friendly and professional. He fixed the door in less than a half hour.
Julie Young
Great service! - Rob and Andy came out and repaired my parking gate fairly quickly and at e reasonable price. Thanks Rob and Andy!
Marcus Zeno
I called Saturday afternoon and Robbie showed up and did a great job! He explained to me all he had to do and took the time to answer all my questions.
Jordan Rivera
Morris came out and fixed our broken operater, great deal and great price. Also finished quickly as well. Friendly and great business man
Allison Brigden
He was on time, extremely knowledgeable and super helpful! Everything is working great and I would definitely this business to all my friends! Exceptional service and professionalism!
Deborah Brill
We are so pleased with our new belt drive opener. Morris was exceptionally professional and a true professional. Thank you!
Markus Giolas
Javier and Andy did a stellar job installing my insulated full view frosted glass replacement door at 20% less then other quotes.
Veronica Jotzat
Great service! Honest prices!
Joshua Urban
Awesome company! Javier is was awesome and a total professional. Highly recommend.
Luke H
They came out real fast when our garage door got stuck; helped us with what we needed; showed us how to prevent future maintenance issues. Thanks again.
Dhaval Gandhi
I got my garage springs replaced by Aaron. He was great and very knowledgeable.
Colin McGrath
Amazing service: fast and professional. Jimmy helped us out and was great to work with.
Kelly Silver
Fantastic service! Super reponsive and they were able to come out on a Sunday. Morris was great to work with!
Scott Perlman
Jose did an outstanding job and went out of his way today to not only fix my automatic gate, but to align and fix other issues that could pose a problem in the future. A++ and thank you Jose!
Javier Rodriguez
Great job! Fast and very professional! Would highly recommend this company. Morris is a great employee very good customer service driven!!!
chris manares
Spoke with Robbie and he sent Tao out the next day. Very professional and excellent work! They were recommended by a friend and I will do the same!!
Adamson Suiza
WE HAVE BEEN CALLING ROBERTS GARAGE FOR YEARS. VERY GOOD COMPANY. I ALSO WOULD LIKE RECOMMEND AND CONTACT MORRIS. HIS AN AWESOME GUY, VERY NICE. EASY TO TALK TO. HIS WORK IS FANTASTIC. HIS A VERY GOOD WORKER. THANKS MORRIS.
Adam Schwartz
Good, reliable services and prompt response. Ken was friendly and professional in fixing our garage door issues.
Robert Pakulski
Morris did a fantastic job in quickly diagnosing and repairing our garage door. Great service!
Chauntae Harrison
Our tech was awesome thanks so much fast and reliable service I definitely recommend this company.
Max Kuipers
I don't rate things very often but these guys are so awesome I had to.
Super responsive, fair, nice, and helpful.
A++ would use again.
Cliff Sullivan
Jimmy did such a great job from Robert’s Garage Door. I have used Robert’s Garage Door for probably 15 year.
Annie Capotosto
This is the second time Morris has serviced our door in the past few years, he is always very professional and explains everything in detail.....love him!
John Skrabutenas
Excellent, quick, quality service from capable professionals.
I called on Sunday morning and my door was fixed by Sunday afternoon.
Steve Mccomas
Unbelievably professional, very fast and efficient worker (Morris)., If I ever have the need for more work, or if youre looking for a professional qualified technician, these are your guys!!!!! Saved me from a huge financial headache!
Darius Augustine
Outstanding, caring, honest service. The repair guy Mike Wiatrowski was the best I've seen, totally dedicated and on time, knowledgeable.
Ronald Leung
Jimmy was a great technician, courteous, professional and fast! Quality work!
Angel Garza
Good service guy Ken, once they got parts new door up less than 3 hours professional service
Qanna Syrena
I have no words to say thank you , job done with in 15 minutes , called day before evening the guy came the next morning . Great service and very low price . Thank You Very Much .
Grady Dunn
They are true professionals. There is nothing these guys cant handle. They have the know how and tools to handle any door. Great job guys!
Brian Johnson
Good company. The service was prompt and Morris identified the problems, thoroughly explained the solution and made it happen.
Jeffrey Wentz
Jorge was great. Friendly, competent, and very efficient. Great experience..
Benjamin Scott Corwin (Ben)
My garage opens and closes so smoothly now! Thank you George! Highly recommend this company.
Robert Rud
These folks are AMAZING!! Professional with thorough attention to details and great, prompt communication. Cant recommend them enough. Rob
Zach Erickson
Great service and price! Morris was quick and professional. Would definitely recommend.
Mardy Guess
Morris was incredible and I really appreciated his honesty. Explained everything to me.
Jeff Barber
Robby has gone above and beyond with his service for me multiple times! I highly recommend this company!
Mica
Austin was wonderful and had a great personality, this company are life savers!!!
S. Valle General Contractors inc
Thank you guys Andy at the office and Jorge the tech amazing fast accurate service and great price very profesional 👍🏽👍🏽👍🏽👍🏽 …
Brian H
Highly recommended. Professional and they did a great job. Could not be more satisfied.
Jeffrey Brow
George was very professional and did a great job. I would highly recommend.
Michael Bloom
Immediate response. (On the coldest day of the year!) Brilliant work and friendly service by Morris.
Philip Curtis Bettiker
These guys are the BEST! Don't waste your time going anywhere else the service to the price are unbeatable!!!
Heath Mckinley
Same day service. Professional and no upcharge. Was so thankful for this local family run operation!!
Jerry Conard
This was really easy to get the door fixed & it was done quickly
B Pete
Fast and efficient service. Really pleased with their repairs to my garage door.
Dan Solel
Morris was personable and did good work.
Robert J Zilligen
Great Guy!! Did a good job and fast.
Nancy K Momcilovic
Exceptional service. Highly recommend. Thank you, Teo Roberts, for your great help!
Julie Flanagan
Fast, professional, helpful. Highly recommend.
Tracie Conrad
Morris was great. Quick response. Reasonable.
Nancy Ford
So glad I called these guys! Best in the business!
BOB ZHU
excellent service, lower than average price, efficient, recommend!
Lynn Oliver
PROMPT RESPONSE TO OUR CALL AND NEEDS. EFFICIENTLY DONE
Othia Coates
Hands down great work will refer all my friend thanks
Eduardo Govea
Good costumers service and great work
Mark Janowiak
Excellent customer service!
Scott Goodreau
Very professional, credible and responsive!!
Md Nayon Hossain
Good
Tim Dance
Great service!!!!.
Casey Blanchard
The very best
Karen Newby
Professional.
Kate Later
Great experience. They were able to schedule us immediately. Morris showed up on time, was very communicative, didn’t oversell, returned with the part the next day and everything fixed in 20 minutes. Would recommend without hesitation. Thank you Morris.
Ben Blaska
George fixed the issue in under 5 minutes. Highly recommend.
Dana Cole
He was wonderful. Would highly recommend
Melissa Myalls
Morris was super professional, knew exactly the issue and the cause immediately, and got the work done very quickly. Communication was great and consistent!
jeffy
Excellent same day service for a repair. Maurizio, the Robert's Garage technician, was prompt, professional, easily explained what was needed, and completed the job in a timely fashion and at reasonable cost.
Brian Walls
Garage door springs broke and was completely inoperable, trapping cars inside. Called Robert’s. Tech was at my house in 20 min and fully repaired in 45 min. FIVE STARS!
Jose Crespo
Maria Hill
Al M
cameo johnson
Steve Crotty
Vincent Vinci