Reviews of Concentra Urgent Care. (Other) in Burlington (Vermont).
Concentra Urgent Care
57 Fayette Dr Unit 4, South Burlington, VT 05403, United States
Description
Information of Concentra Urgent Care, Other in Burlington (Vermont)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Concentra Urgent Care
Sunday
Closed
Monday
7 am–4 pm
Tuesday
7 am–4 pm
Wednesday
7 am–4 pm
Thursday
7 am–4 pm
Friday
7 am–4 pm
Saturday
Closed
Popular times
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Tuesday
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Wednesday
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Thursday
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Reviews of Concentra Urgent Care
Amazing service from my first initial call to picking up my vehicle. This business tops everything from customer service to the actual work done. They are easy to work with and super friendly. Highly recommend
Went to Concentra because i had a tick bite and needed to be certain my wife had removed the tick completely. I had a tick bite 4 years ago resulting in Lyme disease and bells palsy. I was able to check in immediately on arrival and see a nurse very soon after. After that the doctor arrived to check out the bite area and determined the tic had been totally removed. He prescribed an antibiotic and I was on my way! The doctor was very thorough in his explanations and very easy to speak to, as well as the nurse and reception staff.
This google review is for ROSE ❤️ at the South Burlington location. I’m a travel nurse who just switched companies and got a new contract at UVM. I had to get a physical at my home Concentra in New Jersey before I came up here to start my new gig. Somehow my home Concentra in Jersey lost my physical. I got a panicked call from my recruiter saying I needed a new physical before I started. So I RAN to this location in South Burlington to get a stat physical. When I got here and explained my circumstances the woman at the front desk (the afore mentioned ROSE 🌹) single handedly found my physical and saved my day. She was so nice that she even emailed my recruiter all the information. This woman is a healthcare hero who helped a fellow healthcare worker keep her new job!!!! Thank you so much Rose you are awesome!!!!!
My check in at the desk was quick and pleasant. Taylore was super nice and easy to talk to on admission. My experience with the PA-C was very positive. All in all a great experience.
Very friendly and everyone has a positive attitude! I enjoyed my experience with them.
FANTASTIC STAFF!!! I was seen on time ( appointment) , Felt comfort and confidence of professional personnel. Thank you so much for the service and care you provide.
I was very amazed by the service provided by Concentra Urgent Care. The environment was very welcoming and so were the staffs. Thank you so much.
My employer tried to send me to NY for a drug test. I came here for it but I guess you can’t do instant tests in Vermont. Anita took the time to walk my employer through how to fix my barcode so they could do it here. She saved me from driving to another state.
I went in with no appointment and they took care of my work physical with No problems. Very professional and very attentive thank you very much.
The front desk team was welcoming and very efficient with the process. It was uneventful and they were a pleasure to deal with.
The lobby is cool, free coffee and hot coco or tea and water. You can pick up free WiFi from McDonald's. The staff is super nice. I just wish maybe they should stay open. Till 8pm ..
This is the best urgent care facility that I have been to. For my job I've had to visit quite a few. Rebecca at the front desk was AWESOME. She greeted me when I came in, as well as others as they entered. She was fast, efficient and friendly. She was juggling many tasks with ease. Phone, answering questions, entering data and just very a pleasant person with a wonderful disposition. Concentra is fortunate to call her one of their own. AND, so efficient there, I was in and out in no time!
I arrived and was waited on within 7 to 10 minutes. The staff is very nice and helpful. I was called into my appointment, shortly after I filled out the form. The Doctor was nice and caring. All in all it was a pleasant experience. I would go to them again in the future.
The staff were enormously accommodating and very pleasant! My insurance company sent me with a kit and told me just to walk in. Turns out that wasn't the case but the staff understood I was fasting and took a day off from work to complete a physical and managed to fit me in within 30 minutes. (They also let me know of an office a lot closer to my home!)
The PA was very kind, and professional. The two assistants were obviously new at phlebotomy as they both used a colored pen to mark what they thought was a vein but were still unable to obtain a specimen after multiple times. I just feel they needed to have someone more experienced. I can be a difficult draw but typically the job gets done in one shot (excuse the pun). They were very kind.
Had to go here for a drug screening for my pharmacy job, was kinda worried it would be a mess or busy… very clean, very friendly staff, and they were super fast too. The nurse also was very kind and explained everything clearly (temp, among, etc). All in all I will be back next time something comes up!
*Update*
Idk what I meant by “temp, among” lmao
I did not have an appointment and it was a Tuesday. I needed a DOT physical done that day and they had no more appointments that week. They said I could wait as a walk in but may take up to 2 hours. I really didn’t want to but didn’t have much choice, needless to say they took me in after only 20 minutes. Super quick and friendly.
The staff here is fantastic. Welcoming, prompt, organized, friendly. Highly recommend. They somehow made driving an hour in the snow for a drug screening an enjoyable experience.
Stark contrast to the Barre location!!
The staff is friendly and welcoming. The pt is impeccable very thorough and precise. As the treatment that is needed. As well are the drs.
With my current work injury. Since I've gone to them. Professional knowledgeable and kind.
I was helped by Rebecca and Anita today and they were both a perfect example of what every patient wants when they come to a healthcare facility. They were friendly, organized and efficient during a time when it is especially challenging to be a healthcare worker. Very patient and accomodating and since I have a busy schedule this is much appreciated. Good healthcare workers like this need recognition!
The clinic manager went above and beyond. The nursing staff (female) was kind of rude and impatient. Their (nursing staff) ability to draw labs was severely lacking had the office manager not been able my trip there would have been a waste and after 3 hour drive that would have made me very angry
I didn't have an appointment. I was a walk-in for a work-related pre-employment physical. The staff is very friendly, and professional. I did my intake paperwork, and then within 20 minutes I was getting the physical. Very fast service for a walk-in.
Got there right before they opened for a biometric screening. Girl at the desk was very helpful and polite. Little bit of formality paperwork to fill out and after a brief wait, i was called back to begin my screening. Staff was very polite and personable. All in all the process took maybe 30-40min and i was out the door and on my way to enjoy the rest of my day.
I went in for a drug sample and the 3rd party had old hours, so I arrived 15 minutes after they closed. I was able to catch the supervisor at the door and she told me that the tech was still there and that they could accommodate me. I was very thankful because I had driven an hour to get there and my deadline was the next day. So, thank you to the tech and the supervisor for staying later than they had to and helping me out.
I came here with a knee injury, and the staff was very accommodating in getting me a wheelchair and meeting me at the car. They got me checked in very quickly and everyone, from the receptionist to the doctor to all the nurses, made me feel well cared for and important. They took the time to truly listen to what was going on, and were very helpful with the paperwork and keeping me informed about next steps and follow ups. I wish that they could be my primary care doctor's office!
I had to get a urine test for my new job and the workers were very nice; I've been to one other urgent care Previously and they were rude and not very nice . But at Concentra they got me in an out and treated with respect privacy and smiles if I ever have a need to go there again I would without hesitation. I highly recommend them.
I stopped by to get a drug test for employment at Lowe’s and the receptionist was very nice and efficient.After a short wait the nurse led me through the drug testing procedure. Upon completion the nurse said goodbye and told me I didn’t need to check out. I thanked her and left. It was a very prompt and efficient visit. Thank you
Came here initially because of a work injury, was treated immediately. Both the doctors and the front desk staff were exceptionally helpful, kind, and understanding in all of my return visits. Would recommend to anyone who's looking for a professional, compassionate and expedient urgent care service!
I had to get a TB test for work and I am absolutely terrified of needles. The two nurses were the most accommodating and supportive people ever! Thank you for making the process as easy as possible! You guys are champs!
While no one enjoys getting injured at work Margaret has been great at helping me recover in physical therapy. She is excellent at answering questions and getting you on track for recovery. The entire staff is very friendly and even though you can’t tell under the Covid masks, I’m pretty sure they’re smiling under there when they greet you.
I went in to take a drug screening test for my employer Shaws. It took about a half hour to be seen too, which was a bit longer than I hoped but it was no big deal. The main issue is that throughout the screening process, the nurse who was attending to my screening was either in a very bad mood, or sincerely thought I was a criminal and treated me as such. Not everyone who gets a drug screening is a felon! The front desk staff were very polite and helpful.
Well first Anita went above and beyond customer service was at an all time high for me there. I've been in the past and had to sit and wait for quite a while but today as in and out. Everyone was very friendly ,curtious, and again Anita was all smiles and giggles but in a very professional manner, and was very refreshing to work with.
Our company sends all our drivers here to get medical certificates and DMV testing. Never had a complaint and their online system makes tracking updates and maintaining required documentation easy. Billing is very simple too.
In and out! Literally under 10 minutes for a staple removal that took 4 hours in the ER. They have the best staff too. Doctor Oliver was awesome and Danielle and Anita are the best!! This place makes you want to get hurt.
Dr tonya Howard was very helpful and understanding of my situation and was also very helpful with informing me of other doctors to contact and health insurance options. The receptionists were very sweet! I was out within 2 hrs!
Your staff is very knowledgeable and were able to decipher what was actually needed vs what was on the work order. They contacted the my hiring agency, corrected the paperwork and got me processed in a very reasonable amount of time.
Ric
Stopped by Concentra for pre-employment testing. Very short wait time, made even better by coffee/tea and snacks if you desire. Staff was very nice from check in to the lab to check out. Very easy to find - gps took me right there. Thanks for the help.
Was going to Concentra for a work related injury. Don't normally rate Urgent Cares, but I'm specifically rating this Concentra for the physical therapist that I was seeing while I was in their care. Now, beforehand, The second time I went to PT, I had another women who scolded me for missing an appointment because I had the stomach flu. She was rude, unpleasant, and just not friendly. I've been so fed up with doctors and the whole medical system for a long time because of the ways I've been burned and she just -- UGHH. I was just so angry after having this women do my PT that I just had to request that I did not go back to see her. The other Physical Therapist that I saw, Julie, went above and beyond to take care of me, teach me things that she really didn't have to, and even gave me her card to email her if I had any questions about my fitness journey! It's NOT that hard to be friendly. Customer service is everything and this gal just blew my mind. 5+ starts for her, and 4 stars for my overall satisfaction with Concentra South Burlington, Vermont.
I was only there for a urine test. And because I was only there for a urine test I had held it purposely for that reason. When I got there I still had to wait 45 minutes before I was seen just to pee in a cup. By then I was in pain having held it so long. I feel like there should be an expedited service people only having to do something small like that.
Very professional group. Thankful for my dot physical. ENOUGH OF THE MASKS. For real. ENOUGH. We get it, it’s Vermont, you’re all Democrats, you all hate Trump, bla bla bla. HE’S GONE. We don’t need masks that do nothing to begin with!!! Come on now.
The staff at Concentra were very professional and friendly. They also worked very diligently to make sure the appointment was quick and simple. The building had a great vibe and was clean and tidy.
I am very happy with the help I had at Concentrate. The Doctor was very personable and did a good job of explaining what was wrong my knee. The therapist was also very good picking what exercise I needed to strengthen my knee. Thanks to them all.
I appreciate the staff at this facility deeply. Conscientious, thorough and very compassionate. I have visited for a work-related injury, a bad sinus infection and more recently for a real cardiac scare. Smart good folks. I trust their judgement and am grateful they are in my neighborhood.
Very nice and helpful staff. They were very busy with too many people in the waiting room but were able to get everyone in to their appointments.
Nurse was great wonderful woman. Doc not much personality .told me i need a c- pap machine and 3 months data to get my next physical card for driving. Nobody has provided proof i have sleeping disorder. Besides the law states that a sleep test is not required for a physical card to drive. The doc was my only problem
Went in for a blood test for new job, and the staff at Concentra couldn't have been more polite and/or helpful. From the receptionist that checked me in to the Doctor that did the test, everyone was wonderful. Thank you!
When at any Concentra for pre-emoloyment or random drug test the wait is hard to take, although this last time was better.
Been treated poorly when getting these things done. I am a professional just doing as my company wishes per DOT/FAA and not a criminal.....that again was not the case this time but other times.
went for a clinical check up for insurance. The service was good, the staff was polite. I would give them a 5-star rating if the wait hadn't been so long.
Dr Oliver B was awesome. Very attentive, not rushed, and personable. The reception staff was equally caring and attentive! A great service to the community for immediate care,
The girls that took care of me were amazing. Very professional, caring, and knowledgeable. I hope they get the recognition they deserve. People like them will be the reason I come back
Considering the state of health care these days, I find that this organization does as well as can be expected. They are service oriented and provide good care. If you're looking for super fancy, look elsewhere, but they do a good job and many of my employees and myself have used this company with good results. It's also WAAAAAAAAY more affordable than going to the medical center or the Urgent care across from St. Mikes (UVM).
Have a great staff very amicable the PA told me her concerns and was very friendly when I took my CDL physical I recommend concerta to everyone
I have mixed feelings I came here for pre employment reasons.
Pros: they got me in and out within a half hour
Cons: the ladies working there could be alittle more personable and friendlier
Overall I had happy experience and would give a 5 star if the workers were nicer
Two hours for a DOT physical that took 15 minutes at most is ridiculous. Other than that the staff is friendly and courteous. I think you need to have more than one doctor on shift.
Great place. Super professional. Though the ladies all could use some bed side manner. They all seemed short and rude. If I was actually sick I would hope they’re nicer.
Very polite and fast showed up with full bladder for drug screen all done fifteen minutes
Everyone was very kind and helpful from the moment I walked in. The doctor was very friendly and took his time speaking with me and explaining everything, even though it appeared like it was a busy time. Highly recommend this urgent care
I’m giving 5 stars because of the women who I believe was the Physical Therapist who tested me at the end ... she was an absolute breathe of fresh air!!! She was so professional and personable at the same time!
Done very productive and professional thanks for making it easy for me
Iv been here when I broke my hand and I just was there today to take a drug screen. I don't see anything wrong with this place a friend of mine works there and she is one of the nicest people I know. Gave it 4 stars to boost the ratings up.
It was a quick visit, little wait. Med tech was kind of rude; not too friendly. Test went by pretty quick though.
Everyone there was so nice. Everyone was really busy but still took time to explain anytime I had a question. They told me I would be done in about 30 min and I was out in 25!
Walk in for CDL everything went well
I made an appointment to get a respirator physical and pulmonary function test and fit test. They took me right in and out in under an hour. No sweat.
I was there at 8am and was out of there by 9am. it was a work physical for CDL license. The nurse was very kind and friendly, Doctor was the same. Very pleasent experience!
They were prompt and efficient. The wait was not long. I was diagnosed quickly, a prescription was called in and I was on my way.
Warmly received and treated very well.
I walked in, said I needed to do a drug test for a new job. Got seated, waited about 5-10 mins. Then I peed in a cup and left. 🙂 …
Very quick & efficient without being disengaged. Knowledgeable and friendly staff. Will definitely use & recommend for any future services. Thank you for your superior treatment.
Handled an injury and stitches really well. Urgent Care centers are no replacement for having a primary care physician and having regular physicals—but we got decent care here.
Professional and extremely efficient! Definitely recommend!
Everything was great, the workers are extremely nice. The only thing i didn't like was how long it took to get into a room, but after getting in it went quick .
Very friendly and professional. Love the fact I did not have to wait long. They make your wait comfortable and relaxed.
The service from Anita during the check in process was amazing. Very friendly all around staff. Would 100% recommend for all of your healthcare needs.
Very professional..but yet quick with my pre-emploment testing.
Also went in for a work injury...very quick to see and treat me. LOVE the staff here
The paper work was clearly labeled and very easy to fill out. The wait time to be seen was also very short for not having to make and appointment as well.
Even with an appointment, the time in the waiting room is greater than 45min. It's not worth it to schedule appointments ahead of time at this urgent care.
Had a pre-employment physical here and everyone was lovely!
Wonderful service . Staff were able to receive walk ins and complete the visit in a fast efficient and friendly manner.
Long waiting plus bladder was very full. Did not want to urinate before appointment.
Since it was my first time, the check-in process was longer, but, that was ok. Nice staff, attentive and thorough. I'd go back!
Absolutely amazing staff the ladies up front are always so wonderful and aren't afraid to laugh with you and the doctors try to get you in and out quickly a
I went in for my employment I was there many be three minutes waited went right in the gentleman that helped me was wonderful quick I was probably in an out less than 15 minutes.
Very friendly and helpful!
I had a great experience with the.lift test for my new job. I didn't wait very long and everybody was pleasant.
The staff at Concentra are very friendly,and professional. I was able to get in and out of the office I a very reasonable amount of time
The staff was excellent. Everyone was very personable and made my visit as easy as possible. 10/10
The staff was great, very friendly, and it was a great experience for me I highly recommend going there for sure it was my third visit and i was just as happy as i was on my first visit
I was amazed at how quickly I was seen by the doctor, the staff was absolutely fantastic, very professional and polite. I would highly recommend concentra, far better then the hospital!
Stopped in to clinic to initiate my pre-employment screening! Staff was helpful and through and process was quick!
Fast and easy with friendly service. I went in for a DOT physical without an appointment and I was in and out under an hour.
Quick service, friendly, professional staff. Felt like a high quality visit for an urgent care.
My appointment went as scheduled and all the staff was helpful and friendly. Thank you
I went in for a walk-in drug test, and they were very accommodating even though I had never been there before
The Staff is great! Anita, Tara, Oliver, all top notch employees. Professional and personable. Thanks guys!
All went really well. Doctors and PT were knowledgeable and helpful. Felt I was in good hands the entire time
My only issue ..... be nice if hours of operation were longer . Positive note.... wait time was minimal an seeing the PA was quick.
Great, clean, fast processing for my drug screening.
Fully satisfied with the service Concentra provided.
Great place very clean and organized! Downfall is you go for a dot drug test needing to use restroom and they make you wait.
Had a quick and painless DOT physical at Concentra. The staff was great and the whole process was seamless. Thanks!
Came in for a rib injury. All the staff I encountered were awesome. In and out in a timely manner.
Came in for my flu shot! Was in and out in under thirty minutes! Highly recommend them!
Service desk was great, everyone was kind. Visit was quick and easy.
The staff is very friendly and helpful if you have any questions about your visit
Pretty quick and efficient for a walk-in. Staff is friendly and knowledgeable, and the place is very clean.
The women who took my drug screening for a job was really rude and not clear about submitting my prescription I was taking that would show on my test
Excellent care every step of the way, from reception to physician. I greatly appreciate that Concentra is here to help.
I had an excellent visit at Concentra. They were timely & professional.
The staff is amazing front desked welcomed me great convo definitely a recommendation #love your staff
Anita and the staff were very friendly as well as very professional. I would recommend this location!
Excellent people very efficient, figured out my problem when the ER at the medical center couldn't.
They were very attentive, and professional . THE STAFF is AMAZING. Thank you so much .
The wait wasnt too long for being noon time. Staff were friendly.
Visit was quick and the staff was friendly.
Thank you for getting me in and out so quickly for my TB skin test for school!
Concentra was very helpful. Employees were ver curteous and professional.
It went very well and smooth. Doctor was awesome.
Quick and friendly
If you are in need of help I would recommend them
Concentra staff was kind and very inter-personable . Cheers to them
Staff was professional and patient and I felt I was in good hands.
Anita and her crew are very wounderful, friendly and they are amazing!!
I have had timely, great service both times I've been to this location.
The staff was courteous and efficient. Made the process simple!
Very professional. Very happy with care received.
Excellent staff, very friendly & professional, thank you so much!
The place was clean, efficient and friendly. I would return there for care.
They had excellent service and great people that work there
Short wait, friendly staff, in & out
I was in and out quick, friendly staff.
The staff was very friendly and got in and out quick
Very polite, respectful, considerate, was a very pleasant experience.
Overall not a great trip. Machines broken and physical took forever
Tara and Anita are the best! Will only do business with Concentra!
They were quick and efficient.
Fast and efficient and very kind and friendly staff.
The staff was very efficient clean and friendly
Had to come in a second time for work. Much better this time around.
Doctor Jared Leavitt is great, staff very helpful and friendly
Staff was extremely helpful and friendly top notch place
Courteous at intake, helped make a confusing situation work through like a plan.
Jared did a very fair analysis of my injured knee.
What a great place! I won’t go anywhere else.
Dealt with 2 medical professionals and felt well cared for.
Fantastic care by the whole staff for a work-related injury.
Amazing service. Quick and courteous.
Always on time. And everyone is super friendly
Kinda nice waiting room seems very organized
Very polite employees , quick and easy visit
Comprehensive review service!
Got my flu shot! Quick and efficient
Employees are very nice and great service 👍🏼 …
The staff was very friendly and helpful
Great peoples works at this place : )
Happy
Hardly any wait time and very friendly.
Checked in quickly. Nice staff, and quickly seen.
Friendly staff and efficient process.
Friendly and prompt. Very professional.
Everything was great except the wait.
Very professional, fast and helpful.
Fast,professional friendly service.
The people at concentra are awesome!
Super Fast Friendly Service
Quick and the people there are nice
People were very nice
Very professional and concerned and caring
I love the staff here!
Fast and friendly professional service
Quick and friendly service.
Fast, friendly, and efficient.
Friendly, attentive staff.
Professional and seen quickly.
Friendly, supportive, knowledgeable.
Very good & professional
Fantastic. Thank you.
There great!
Friendly staff.
Awesome experience
Friendly staff
Fast service
Always greeted with a smile and always friendly. Super nice people