Reviews of Overhead Door Company of Southwestern Idaho. (Other) in Boise City (Idaho).
Overhead Door Company of Southwestern Idaho
621 N Allumbaugh St, Boise, ID 83704, United States
Description
Information of Overhead Door Company of Southwestern Idaho, Other in Boise City (Idaho)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Overhead Door Company of Southwestern Idaho
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Reviews of Overhead Door Company of Southwestern Idaho
Hi Kyle
Just wanted to thank you for all of your help with our New garage door.
And thank you for your (( quality))installers.
Cody and Mitch
I have been in construction my whole life.
And those two gentlemen were top notch!
Very polite and professional!
I am very picky about fit and finish of everything I do or is done for me.
And it was a true pleasure too see the quality of their work. We really feel that we picked the right company to do business with.
Thank you Overhead Door
Bob and April Hutchings
Overhead Door was awesome from start to finish. The staff answering the phone were knowledgeable and helpful. They got us scheduled quickly. Dan did a GREAT job. He was fast and efficient and took time to show us how everything worked and patiently answered all our questions. I would highly recommend them!
Kevin and Patrick S did a great job of replacing the springs on my garage door. They showed up when they said. Called ahead to let me know when they were on the way. Finished the job under an hour and the price was less than expected. Both were friendly and professional. I would certainly use them next time!!
Patrick S. did a great job getting my garage door working again. He was on time, courteous, professional, knowledgeable and efficient. He had both springs replaced and upgraded in less than an hour and took extra time to check out the door opener motor and oiled it too. Thanks Patrick!
Brian (the President) replaced our belt drive garage door opener. He was very friendly, professional and explained everything to us. I would definitely recommend the company to anyone needing garage door repairs. They have been in business for years and I see why. Also, their prices are very resonable compared to other companies in the Valley
Both Pat (who came out to repair our 30-year old door when it jumped off the tracks) and Kevin (who replaced the opener that broke when the door went out) were fantastic. I really appreciated that Pat didn’t try to sell me an opener that had more features than I needed. I also appreciate that they both showed up at the scheduled time and called to let me know they were on their way.
9/6/22 AJ came to repair a broken spring on my garage door, and he did a great job. He was courteous, professional, and extremely knowledgeable, I couldn’t be happier with the service I received. After replacing the springs, he did a quick checkup on the door, and then went and did a checkup on my door in the other bay.
Thanks for the great service AJ.
We just had Charlie come out and fix our garage door that would not open. He was amazing and efficient! Explained what had happened, replaced an old part that will last us now for many years. Overhead Door is who you should call!
Dan was absolutely fantastic. I’m not kidding – in a day where customer service seems to be lost he did a great job. He was early to the appt, told me exactly what he was doing and what to expect. Quick, easy and the garage sounds great!!! super quiet. Thanks man
Great company to support, been in the valley for many years. The couple of times I've gone in and called they have always had great customer service and good prices for parts. No hassle, been able to get what I need and be on my way.
From front office to technicians, always excellent, courteous, prompt, reliable service and fairly priced.
ODC replaced my doors in 2015 and have always been my "Go To" company for openers and spring replacements. I've been dealing with ODC for 30 years.
AJ and Patrick were great. They understood what we needed and did not oversell. Installation of the new unit was less than an hour and made it look good.
Had an emergency with our door springs. Blake came and changed out in 45 minutes. Excellent service and knowledge! Idaho ran company…
Thank you Overhead Door and in particular Vanessa for arranging Pat to come out on short notice and fix our door problem. We have been longtime customers and I’ve always been very satisfied with your work. Thank you again Paul Raudenbush.
Patrick S had a great attitude and was very friendly. He took the time to make sure we had a working garage door by the end of the day.
Charlie and his crew were here on time and took care of our issue fast and professionaly. I would definatly recommend them.
We had a emergency situation where our garage door spring broke and bent all four panels. Gary was Amazing and super helpful. He came out on Friday and Tuesday morning we had a new door installed. The staff that did the work were on time, professional and did a great job. They went over and above what was required! If you are in need of a garage door call and ask for Gary. He will take good care of you!
Fast and quality service for an urgent garage door repair! Thank you, Tracy and Charlie—so professional!
Great service. Called 8:00am on Monday, and had new garage door spring installed by 2:00pm.
Cody and Trystan did a great job and the new garage door is gorgeous!
A spring broke on my garage door and I called Overhead. 4 hours later Travis had the door fixed. Simply amazing! The door was originally installed by Action Garage Door. I called them first but they have no record of me as a customer. I called them on a Wednesday but they couldn't get to me until the following Monday; that is unless I paid a $180 emergency fee for them to come during normal business hours later the same day.
No "emergency" fee from Overhead and the door runs more smoothly and quietly than it ever has!
Just this morning my 17 year old door would not open and I started the process of research as I was certain my controller was to blame given its age and economy. I called Overhead Door first and spoke with Lexi. She talked me through my needs and offered a service call that would be open-ended enough to either fix or replace my old lift. Two days out was the appointment time available- no problem and quicker than I expected. A couple hours later I received a call that a tech in the area could drop by as he gained time during his previous job. John came over just 4 hours after my initial call, quickly spotted the spring problem then jumped right in and fixed it. His service is outstanding! He was absolutely professional and respectful from his first minute in my driveway to the moment he left. I would recommend him to anyone and Lexi is very knowledgeable, patient and thorough. I spoke with two other awesome folks on the team as well with the terrific call backs. Lexi and John reminded me what great service feels like.
As I was attempting to leave for work, the garage door spring snapped making it impossible for me to open the garage door. I had contacted one company who said they could not come until the following week unless I wanted to pay for emergency service (it was about 8:30 a.m. on a Thursday), which would have been $180 per hour just for them to come look at my broken spring and then they would have to go make the new spring and install it in a few weeks. I called Overhead Door and they had a very professional and friendly representative out to my home by 10:00 a.m. the same day and he was able to replace both springs and even repair a few garage door panel brackets that snapped when the spring broke. He was done by about 11:00 a.m. Service doesn't get much better than that and the price was great too.
Excellent experience. Quality work for a fair price. They fixed the problem for half the cost of one of their competitors. AJ was my service tech and he was great.
Timely and affordable with incredibly competent technicians...Kevin, for example, is kindly fellow who has been with Overhead for 15 years. He had the gear problem diagnosed and a new gear kit installed in minutes. Lot of moving parts in these doors and he checked/serviced all of them before he left. My experiences with Overhead have never been less than pleasant over the decades, and I consider them to be extraordinarily trustworthy. In the office, Jeanene, Lisa and Gary provide excellent customer service. This is a very solid company.
Kevin and Patrick were on time. They were professional. They did an excellent job.
Had Travis out yesterday to replace the torsion springs on my garage since one broke this week. The pricing was very reasonable and the company was very easy to work with from start to finish. Both the receptionist I spoke to on the phone were very kind and got me scheduled for the next day in no time at all. When the appointment window arrived, late afternoon, I received a call from the technician himself and he was very prompt at getting to my home. The work only took about 30-45 minutes and was very clean and presentable at finish. I was given a very clear invoice that matched all of the pricing I was quoted on the phone. I would definitely recommend Overhead Door to anyone needing any type of garage door service.
My distress call to Overhead Door to address a broken tension spring was answered promptly, courteously and professionally.. the tech arrived when he was scheduled (and called ahead to confirm his arrival). After inspecting the damage He informed me, before starting the work what the cost would be. I agreed. He was professional, talented with his tools, and skilled at his craft. He had all the parts that was required to complete the job in his trUck. The job was done (the broken tension spring replaced) in less than an hour. In my humble opinion the charge ,for the amount of work was a tad too high. The tech also provided me his professional opinion on the status of my garage door equipment and explained the technology on the newer gadgets now available on the market. The company gets 5/5 for professionalism but My rating is 4 out of 5 stars because I see the need for better pricing.
Just WOW! Overhead Door put our door in a few years ago at our shop and they have been great on the backend. Had an issue on a Friday night and a tech came out and got the door down for us so our tools were safe for the weekend. Just had another issue today(operator error) and got the door fixed ourselves but the limits were off. Pat sent me an installation manual via email and I was able to reset the limits, and get back to work. Thank you Overhead Door for all you great work and helpful service!!
We had a carriage piece sheer off of an older liftmaster opener. John was quickly dispatched same day and quickly identified the issue and offered up some options, the cheapest being a simple repair. After talking with John a little bit, we decided to upgrade to an OHD Everywhere opener. Although we didn't get it installed until the following day, the service was impeccable. I would recommend Overhead Door Company to anyone, and specifically give a shout out to John, our service technician. Great work!
FANTASTIC SERVICE!!! A spring on my garage door broke Friday night. I called Saturday to schedule for a service call expecting to be a week or more out. Pat was very helpful and spot on with a quote on the expected repair costs. Then to my surprise scheduled the service call for that upcoming Monday afternoon. Kevin and John called 15 min prior to arriving at my house so that I could meet them there. They were fast and knowledgeable with their work. They replaced the springs, found and replaced a bad roller guide, attached an additional support and replaced the worn weather strip at the bottom of the door. They finished quickly and there were no surprises on the final bill. Overhead door has a great team! Thank you again!
The technician (Ray) called to let me know he was on his way. He arrived and saw how the garage door opener had broken off from the garage door itself and said he could actually fix that if I'd rather do that than replace the entire opener. We decided to go ahead and replace the opener since it was about 17 years old and would prefer a more quieter one. Lisa who scheduled our appointment was very courteous and answered all of our questions and was able to schedule us within 2 days. I would use this company again and recommend them for fixing your garage door opener and/or replacing it.
Just had my weak garage door springs replaced and I couldn't be happier with the outcome. Kyle was a great communicator and didn't try to push anything I didn't need. He explained the situation well and gave me the options. Ultimately I choose to have the weak (too small) springs replaced and I'm glad I did. The price was totally reasonable and he even gave me some great tips on adjusting my wall mount opener. I will not hesitate to call Overhead door again and I hope they send Kyle. He was great!
These folks are amazing. Gary came over right away and got the door working ok in the interim while he searched for a price to fix it. We were amazed and appreciative of the customer service. Then Gary gave us an amazing quote to fix it. The man who came by to fix the door was extremely professional, well educated in the systems of the door and provided excellent service. I will give them the highest rating I can as a recommendation. If you need garage door help, call Overhead. They are awesome.
Wow! Talk about great service! I was so impressed with how fast they came out and fixed my garage door. Not to mention they told me a guesstimated cost up front on parts and labor. None of this "surprise cost" after the job is done like most services today. The best part was the final price tag was a fraction of what i was expecting. Totally refreshing! Keep up the great work guys.
Thankyou. Your company installed our new garage door 2 springs ago and we still love it and it works fantastically. It look amazing. I really appreciated that when the original white seal (in my opinion) clashed horribly with our paint color, that you were able to replace it for us at no cost to us and did it very quickly.
Overhead Door came and fixed my broken garage door. It had two broken struts. Not only were they fast, the repairman was very pleasant and thorough. I had only noticed the top strut was broken, until he showed me that another strut was broken, and demonstrated how the garage door was buckling when opening and closing because of it. The cost was very reasonable and affordable. I'm so pleased with the service. Thank you so much for making this experience so positive. I highly recommend Overhead Door.
The spring on my door broke late in the afternoon. When I called I was given the option of nighttime emergency service, but as that was not necessary, I was pleased to get an appointment first thing the next day. Kyle, the technician who came out, was fast, personable, and really efficient. I would recommend this company highly.
I've used Overhead Door for all my garage door needs in Boise for many, many years. The most important part of any service provider is how they treat their customers. From the receptionist to those in the field repairing/installing (and including senior management!) OH Door "gets it" and always puts their customers first. You won't find a better bang for your buck and this includes the excellent service (prompt, courteous, friendly) you expect from a leading provider in the Treasure Valley. Highly recommend!
Called them this morning and was immediately impressed with how efficient they were. They not only were very courteous but they were also able to fit me on the schedule for later the same day. Four hours later Mark appeared at my home to handle the repair. He not only did a great job but was very friendly and took time to explain to me what had happened to my system. Great service, great staff, great rates. Thanks much!
Fast and friendly service.
I was kindly greeted upon entering their office. They helped me measure my torsion springs and answered all of my questions without hesitation. I was able to make my purchase and be on my way very quickly. I'll definitely be using them in the future for my garage door repair needs.
A spring on my garage door broke over the weekend. I put in a repair request through their web site. They called me first thing Monday morning and sent a very professional, courteous repairman, Kyle, out right away. It was all really fast and completely reasonably priced. Thanks!!
Incredibly quick, I sent in a request for service via their website form after hours and they called me first thing in the morning, and had a service technician out to my house in under two hours to fix a broken spring. Once there, the technician was very quick and professional - I will absolutely be using them again in the future!
We needed to replace a panel we called they came out very next day gave us estimate and scheduled our replacement a few days later. Installer was on time professional answered my questions. Would not hesitate to use Overhead door again!
AJ my tech did an excellent job of removal and replacement of a new top line quiet door opener in my garage. I can barely hear it when it runs when I'm next to it. I would recommend and use these guys anytime.
It took a couple of days to get someone to come and look at my garage door that had buckled at the top. We were afraid we would have to replace it but Kevin had it repaired in no time for a very reasonable price. My garage door is working great! I highly recommend Overhead Door.
Called overhead today because my garage door had been ran into, Brian the manager came out to my home after hours, fixed my garage door, at no cost and was as simple as that. I did not expect the service to be free nor do I expect free services but he did just that. I highly Recommend this company because its companies like this that make life great and they weren't out to make a quick buck off me.
Brian is a good man and I will always use Overhead for any garage issues I have, Thanks Brian!
Bryan offered to fix my garage door, even after I told him that I realized they were not the company that installed it. He was extremely friendly and completed a thorough inspection to determine the cause of the loud noise. Then, he meticulously lubricated everything and fixed the tension on the spring. He went above and beyond when I asked him what I needed to do, to minimize the risk of having someone break-in through my garage. He took care of it for me.
I will definitely use Overhead Door in the future and refer anyone who is in the market for a garage door or repair.
On time, on budget, and superb service. When finished with work I needed, Bodie & fellow Tech also provided a courtesy inspection and lube of the other doors in building. With two properties and 13 overhead doors, it is comforting to know I had them all installed by Overhead Door of Boise.
ervice rep was on time and had thorough knowledge of the products. He cleaned and lubricated the chain, disassembled a big spring assembly at the front of the door, cleaned and replaced it. Changed battery in exterior keypad.
Afterward the door was very jerky when attempting to open. Just sounded like it was slack and attempting to overcome that when the chain parts were getting set to pull on the door. After forgetting to call for about a month, I finally called about the problem and they sent a technician out right away. The connecting pieces between the chain pull assembly and the parts on the door where it pulls were upside down (if I'm remembering correctly, that was last year but I did want to put in a report). Once the parts were replaced correctly the door and opener and worked perfectly for the past year.
I wil most definitely use Overhead Garage Doors again as I have in the past. About every 3 to 4 years I've had them tune-up the opener as it needs it. They have always been outstanding.
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Ray came to replace our very old keypad and fix the inside lights that were not turning on when the door was opened. He fixed or replaced everything that wasn't working and then proceeded to tighten all the screws on the inside of the door as well as adjust the tension. Now the door doesn't hit the concrete floor with a loud thud. We are more than pleased with the service he provided. It feels like we have a brand new door!! Thank you for your terrific service.
Overhead is the BEST!!! I needed to secure my house after a friend crashed thru my garage door. They were at my house about 2 hours after I called them for help. Then for my replacement door they were able to get it installed sooner than expected. ALL of their employees are soooo very nice and great at their job. I'll only use Overhead.
Our Legacy model is over 15 years old ......we had trouble with the door bouncing up when it hit the cement floor, when the door should have stayed closed.
I made a call to SouthWest and Jeannine was able to talk me through to close the door.
Pat came out the next day and corrected the problem with such speed and professional service.
Can you tell that I'm impressed???
Love the service and the model...Pat told us that we really need to have the door operator serviced each year, something we didn't know!!!
M
I had screechy, grinding sounding garage doors (3 of them). Kevin from Overhead Door is awesome. He fixed everything, discovered some additional issues (and fixed them), showed me how to set a code to open a door without the clicker (and showed me how to open a recalcitrant ladder). Service above and beyond the call of duty! This company is in my "best contractor" file. They should be in yours also.
Dan & Patrick fixed my issue quickly & professionally.
When i called about getting garage door remote young girle very nice and helpfull said just take a few pics of #s on opener and bring in,so brought in pics and a older woman helped me she didnt want to look at pics,was very combative,you could tell i was a bother to her,she rushed through program instructions,i wasnt sure if i had correct remote or not,got home wouldnt program so i called and hoping I would get someone else other than her but I didn't I got her she went through it again quickly and angrily but I finally got remote to work but I definitely won't use overhead door again. She shouldn't be working with the public, not everybody understands automatically how to program a remote control for a garage.
A garage door stuck open seems, at the time, like a heart attack emergency. Called a company near my home first. Wouldn't even consider coming out till the next day. Called Overhead Door and within a few hours a guy was out back fixing up a cheap assed contractor grade door so that it will last a while longer. Quick, efficient, and affordable service.
As a Property Management company it is important that we have partners we can rely on to make repairs quickly at a reasonable rate. Highly recommend Overhead Door Company
A2Z Property Management
They were very prompt and professional. We had a broken part and the serviceman went back to his shop and found a replacement part in the junkpile, saved us hundreds of dollars! They gave us a fair bid for future work and definitely plan on using them again.
Had an issue with my door, both springs broke, and they came out the same day and fixed it. The repairman was very nice and professional.
Greatest service, greatest guys! My garage door spring was fixed within two hours of my call. They went above and beyond. Awesome service - thank you!
Wonderful service. Great communication. Should run the company.
Overhead door is awesome. Called early this morning they were here by 9. Springs were broken, fixed quickly and very reasonably. Travis did a wonderful job! Thank you!
Gary came to give us an expert and was very fast, professional, and helpful. He fixed part our issue (a bent door) with his estimate and was helpful for our future needs as well.
I have had issues with an opener twice in the past month, and both times Kevin has come out to Mountain Home, been professional, good communication from both he and the office personnel, and the last time, although it was out of warranty, they replaced the same parts for no charge. Very good service, and again, professional!
I use Overhead door for all my needs. They are a great company and all my jobs have been done in a professional and timely matter. Life long customer.
Gary came out within 20 minutes of my call to inspect our garage door and was able to have his team come out to fix it within an hour. Excellent Service!
This company is the best when it comes to garage doors. Great price and Great service. Bryan the manager makes sure all the customers are well taken care of.
They were fast and friendly. They were able to come out within a couple hours of calling and get my Torque Tube replaced. Price was reasonable.
Bryan Roberts was the BEST! I couldn't have been more impressed. Great service, great guy, great company! I highly recommend Overhead Door!
We had Travis out yesterday. Overhead Door was so quick to respond for the repair we needed, and did a wonderful job. We are so thankful.
Overhead Door customer service is OUTSTANDING! I have used them on numerous occasions. Service technicians are polite and professional. Very good at what they do.
Jonathan and tanner came out and replaced are door they done a fantastic job really nice ..... they cleaned up and it looks good ...... we highly recommend them too anyone that needs there garage door replaced ......
Kyle came and put an openner in my new house way quicker than I expected it to get done and he was very professional and very helpful in making sure everything worked before he left. He was a life saver.
no nonsense company. they have a good product that is well made and lasts a long time. their installers are intelligent, competent and capable. i have always had a good experience with them.
Grateful for the quick service. The spring broke and I couldn’t open the door. They were able to come in time even though it was late in the day and saved me the emergency after hours cost. Thank you Kevin!
THANK YOU...for your very kind in-office-consultation and then followed the next morning with a professional service call at a most reasonable price, that corrected the problems & provided the maintenance and assessment for future overhead door operation.
Loren Rader
We were having a problem with the remote. I called Overhead Door Company and the kind lady working there suggested that we take a Q tip and clean the cob webs off the sensor. Bingo! That was the solution, and it saved us a lot of money by not having someone make a service call. From now on, we will call Overhead Door in Boise for any garage door problems!
The service guy was very friendly, the service was great, the door looks awesome, and the price was the lowest out of everyone I called. Highly recommend Overhead Door Company.
Overhead Door came out the same day and really worked to find the problem. Great service technician and fantastic customer service by the main office. I will only use Overhead Door!!!
Great service, set up and install. Very pleased. Thank you!
Great customer service. Our technician arrived on time and was very helpful and thorough. We will call again for service.
Jonathon and Tanner are a great team! They are efficient, professional and knowledgeable. Job well done. Thank you both.
Always does us a good job. Have been using them for over 30 years
Kevin was very accommodating.
John the tech was nice and did a great job. Appreciated that he wore a mask during interactions. I'm pleased.
Called them at 0830, garage was fixed in about an hour. Very nice professionally service. Highly recommend if you have an issue.
I tried to re-program the garage door code and messed everything up. The service tech arrived in about a half hour and had the problem fixed in about 25 minutes. He was friendly.
Fantastic work and a friendly service, at that. Greatly appreciated! Now I can finally park in my garage this winter. yay! Thanks to John!
Needed some springs. I walked in about 11:30 and was out the door before noon with customs springs and winding bars. Very friendly and helpful.
What a great place. The guy's were willing to take a minute to share their knowledge and experience. They've got a new customer for life.
So easy to work with. Had two garage doors replaced. Very happy with finished product.
John went above and beyond for our repair. Fast and fair. Highly recommend Overhead Door.
Great experience working with this company! Easy to book a service call! The work and experience is top-notch!
Just needed a new weather strip for my garage door and they had exactly what I needed. Wish I would have come here first instead of wasting time at Home Depot.
They were very helpful and knowledgeable. The service was timely and professional. I am a customer for life!
Great customer service and very knowledgeable.
They were able to come the next day, and prices were very reasonable!
Kevin was awesome
The office has an old feel to it. Very forthright. Enjoyed getting a new door remote from them.
Very nice, came when they said, called before they showed up. Very professional.
Great service. Explained things well and did not try to sell me anything I didn’t need.
Great company with professional, knowledgeable employees. Highly recommend them.
They where fast and fixed the problem quick, 3 stars because I should of googled it and saved myself the $$$
Great place! BOC high cleaning standard inside.
fast and solid work. excellent!
Long time quality business, good service, great products.
They had what I needed immediately
Very helpful and friendly staff!
Great job on my Garbage Door, Thank you Kieth.
Professional, punctual, polite. I recommend enthusiastically
Best price and timely service.
Always professional and helpful!
Blake was very knowledgeable and fixed all of our garage door issues!
James and Brandon were great! Very knowledgeable and fixed the issue quickly.
The spring on our garage door snapped over the weekend.. I didn't know where to turn so we called Overhead Door. Jeanine was calm and helpful and got us scheduled right away. Travis arrived early Monday morning and fixed our garage door.. good as new! Would highly recommend!